Removed and replaced heater for recall. All tests good. Customer is having a draining issue not related to recall. Customer to call his extended warranty for that issue.

Removed and replaced main control. Tested unit. All tests good.

"JB out 7/31/23 customer states unit is not cold enough in the refrigerator section, however freezer appears to be operating normally. Verified very low air volume entering refrigerator compartment from freezer. Open vent cover in refrigerator. Verified electrically operated damper door is operating properly. Removed foods and shelving from freezer compartment. Removed evaporator cover verified no heavy frost. However, some frost restricting cold airflow into refrigerator compartment from freezer. Reassembled evaporator cover after running defrost cycle. reassembled unit and tested operation. Unit is now operating as designed. No parts needed or used. No charge to customer. Job complete."

"JB out 7/31/23. Install replacement user interface, and Gemini flashboard. Found freezer compartment, fan, and ice box fan in operative. Install replacement freezer compartment Evaporator cover with fan motor and ice box fan assembly. Reassemble unit and tested operation. All fans function now. No charge the customer. Job complete."

Vibration was caused by the condenser. Placed a rubber gasket between the condenser and the cabinets

Ice maker was in the off position. Turned on the ice maker and unit started to work

Cycled unit and found slider has failed. Installed new slider from truck stock. Retested unit now working as designed job completed.; used 1 W10734521 (Slider) from stock

Cycled unit and found bad support wheels causing noise. Installed dryer repair kitand re-tested unit now working as design job completed.; used 1 4392067 (Dryer repair) from stock

Installed new timer new dogs and re-tested unit now working as design job completed

Installed new parts and retested unit now working as designed. Job completed

Cycled unit and found blessing slider. Installed new slider from truck stock. Re-tested unit now working as design job completed.; used 1 W10734521 (Slider) from stock

Cycle unit and found freezer doorswitch. Not making good contact. Adjusted Switch and retested unit not Ofw working as designed to drop completed

Cycled unit Found thermal fuse has failed. Installed new thermal fuse. Re-tested unit now heating as designed job completed.

Found water in tub. Removed debris from drain pump. Unit ok now

Found cold water leaking. Installed a new plastic washer inside water line. That stopped the leak

Found fridge working normal at the time of service. Ran diagnostics and all components checked

Washer works intermittently. Suggested to customer to have the main control board replaced the actuator along with the clutch. customer declined repair

"THIS IS A NEW ISSUE, the unit is not defrosting at all. Found the defrost sensor is open. Cause of ice over. Removed evap cover. Decided the unit found a lead to the heater assembly was disconnected the heater was not activating. Installed plug correctly. Assembled unit, restored power. Test either defrost sensor, passes in test mode. Test the heater element it is activating. All o0s normal. DONE. The issue is new."

"Installed capacitor, and main control. Installed washer into place. Restored power. Ran a normal wash cycle, heavy duty. Unit is operating properly. All functions normal. DONE."

"Found the lower oven tod thermostat failed, only 120v on one side. Turned off breaker replaced part. Turned power back on, ran the lower oven, verified the oven is functioning now. Verified top oven is still functioning also. Unit is functioning as designed."

"Added insulation strip, and tested ops unit reached 164 degrees and UL guidelines allow up to 172 degrees. Unit working as designed."

"Removed and replaced parts listed, unit checked ok, asked cx to monitor and report any issues."

"Latch broken on unit, removed and replaced latch."

"Fixed- installed new parts (housing ui, wire) calibration test pass- auto test pass- no errors- no leaks- cx ok repair"

"Fixed- installed new parts (cntrl elec, pump) calibration test pass- auto test pass- no leaks- no errors- cx ok repair"

Confirmed bad coils. Gave estimate, cx going to get new unit.

"Diagnosed front load. F0e2, f9e1, f5e2, f8e1 codes stored. Confirmed bad drain pump. Cx going to go over options then call us back."

"Installed new parts all functions now checking normal.

Installed new heater. All functions now working as designed.

Cx concerned with water levels in washer. I explained how the unit uses sensors when it fill to conserve water. Cx said that clothes are getting cleaned fine but was just worried that the machine was malfunctioning. Cx instructed.

"Found ice not dispensing upon arrival. Auger motor had poor connection to harness. After replugging, he dispenser is working without issue."

Found broken belt upon arrival. Installed dryer repair kit from truck stock. Unit is now working without issue.; used 1 4392065 (Repair kit) from stock

Installed all new parts for the door. Door is now working again. All seals were replaced. Unit is ready to use.

Installed new inner door. Is now closing properly.

Over freezing. Removed old unit. installed new unit. New unit operating as designed.

Stops after 8 seconds and then lose power. Removed old unit. Installed new unit. New unit operating as designed.

"Found the unit, not cooling, verify problem compressor not running, replace,compressor,and service valve, make a vacuum, charge refrigerant 56g R600a check compressor, condenser and evaporator fan motors unit work normal ; used 1 W11506635 ( Service valve) from stock"

"Pulled cooktop up the right front main burner and switch is bad , unit shorted to the frame , replaced tested ops ok now at this time"

"Checked the unit fount the code F9E0 code misfired , pulled unit checked the wiring , corrected the connection , cleared the code , tested operations ok now at this time"

"Complaint is the middle burner wont ignite, pulled the burner base founded the igniter loose tightened to burner head asm tested operations ok now at this time"

"Ran diagnostics. No error codes. Found Wutong belt slipping, weak capacitor. Replaced belt, and capacitor per service pointer # W11632927. Special project # S17538 parts & labor. Locks/ unlocks, fills, agitates, drains, rinses,dispenses, and spins properly at this time. Advised customer quick cycle is not a full cycle. Advised customer to clean dog hair away from washer and dryer frequently ( potential machine failure and fire hazard ). Complete.; used 1 WPW10006384 (Belt) from stock"

"Ran diagnostics. Found bleach dispenser bezel turned around 180 degrees. Reinstalled bleach bezel. Bleach dispenser is working properly at this time. Advised customer to replace fill hoses( should be replaced every 5 years). Locks/ unlocks, fills, agitates, drains, rinses, and spins properly at this time. Complete."

Replaced knob bezel. All burners are igniting/ working properly at this time. Instructed customer not to get cooktop wet around switches or burners. Complete.

Door being left open keeping freezer from getting cold enough to make ice.fridge working properly.

Replaced light and filter housing.fridge now working properly.

Replaced faulty wash pump assembly. Tested after repair all ok. Tested in diagnostics cycle all ok.

Replaced faulty icebox fan and leveled unit. Verified water dispensing properly through the water dispenser. Unit ok after repair.

Replaced faulty wash pump. In order to fix the f7 e2 error. Tested after repair all ok.

Removed a piece of wood that was stuck in the blower. Tested after repair all ok.

On arrival customer states its not dispensing ice. Also found low water dispenser filter is restricted removing filter allows for proper volume to be dispensed. CX needs new filter. Unit is functioning as designed.

Installed manifold and tested unit functions as designed

"On arrival, customer states no water being dispensed tested and found refrigerator set at 33° and the reservoir is frozen. Cx was unaware of the set points. Put Rc section to recommended temps and unit will regulate to normal temps."

On arrival unit not filling with water found seized valve. Quoted customer for repair customer approved installed new valve

Removed and replaced drain pump. Tested. Now working as designed. Collected balance

Removed and replaced harness control cap cam and pumpkin. Tested now working as designed. Job complete

Removed and replaced blowers. Now working as designed

Water pump change out. Removed existing water pump. Install new water pump. Test ran unit. Operating as designed.

Perform diagnostic check. Found air leak upper freezer door. Ice buildup/blockage at vent. Frosting on compressor low side. Remove contents. Took steamer deiced compartment and vent opening. Unit cooling at this time. no more frost on low side line.

Urban console change out. Removed existing console . Installed new console . Test ran unit. Unit operating as designed.

Upper rack change out. Removed existing upper rack. Installed new upper rack. Unit operating as designed.

"Replaced placed all parts given, noticed rails were frozen over. Making it difficult to open doors. Ice maker did not hold with door. After parts applied, doors open as designed, magnet connected but might have to much ice in the ice bin. Door light switch was frozen over, this seems to be the issue on why it is frozen over. Fixed light switch and everything is working as designed."

"Is everything maker was found in the off position, customer was unaware. Put in on position and worked as designed."

"Replaced damper motor, noticed vegetable were frozen. They were inside drawers as recommended and are not suppose to be frozen."

"Replaced drive motor, blower wheel, and new screws. After repair, unit is working as designed."

"Because of a required LED Banks upgrade, a whole units LED. Banks were replaced with new generation."

"Because of a low ice production issue, a new ice maker has been replaced. Consumer was asked to allow 24 to 48 hours for ice maker to resume normal operation."

Installed evap fan motor and tested unit. Unit is working properly. Customer approves function at this time

Installed light bulb. Unit is working properly.

Installed gasket and inner door. Tested. Unit is working properly. Customer approves function at this function

Valve stuck open. Causismg tub to fill with water. Replaced valve and tested unit. Unit is working properly.

Found unit making noise during agitation. Sounds like a dolphin. Found cam pulley nut backed out causing the pulley to drop and gears to rub. Removed the nut and applied loctite adhesive and reinstalled. Tested unit. Unit is working properly. Customer approves function at this time.

Installed compressor and recharged system with 5.75OZ of R134A refrigerant and tested unit. Unit is working properly. Customer approves function at this time.

"JB out 7/29/23. Install replacement lid, Assembly. Tested Lid dissembly in unit locks and unlocks as designed. found garments stuck under agitator. Removed stuck agitator remove garment. Reinstall agitator. Tested in normal wash cycle. No charge the customer. Job complete."

JB out 7/29/23. Customer states newly installed double wall oven displays F3E0 when upper oven is used. Verified code. Removed oven from wall installation. Installed replacement Oven Sensor W11598120. Reassembled unit and reinstalled into wall cavity.Tested both upper and lower ovens set to Bake 350f.No charge to customer. JOB COMPLETE

"JB out 7/29/23. Customer states dishwasher is inoperative. It does not power up. Upon arrival found dishwasher recently installed without using under counter. Mounting brackets and junction. Box cover is not installed leaving in unsafe situation. Test the dishwasher found no power further inspection. found power cord installed correctly, plugged in the outlet under the kitchen sink, but out with under kitchen sink is governed by the wall-mounted switch for the garbage disposer cutting off the power to the dishwasher outlet as well as the garbage disposal. installer needs to be contacted to return to properly level the dishwasher and install the junction box cover, and the tow panel cover an electrician will need to come out and properly wire The Outlet saw that one plug is controlled by the wall switch. this will be for the garbage disposer and the other outlet is hot. 24 hours so that the dishwasher has constant power supply to it. Test the dishwasher verified fill, wash and drain functions. Also found left-hand side upper rack dish rack stop is missing. Advise customer manufactures warranty does not cover missing parts. In this part needs to be installed to prevent upper rack from sliding out completely when use this is a safety issue and must be taken care of. Advise customer of one time courtesy no charge on a no defect. Found service call visit. No charge to customer. Job complete."

"Installed new evaporator and new compressor recharge system with 64 g of r600. It tested units and checked for leaks, all tests good. Unit now cooling working as designed to job completed"

Installed new parts and re-tested unit now working as designed job completed

Installed new water tube retested unit now working as designed job completed

Cycled unit and found Door not fully closing. Inspected unit and found customers floor is unlevel causing issue. Adjusted leveling feet as best as I could. Unit is working as designed. Job completed.

"I found the ventilation with90% obstruction making unit take long dry times, removed large obstruction, I also adjusted the door, unit is now sealing properly as designed at this time of service, customer approved repairs"

Ran the dryer for over 30 minutes while I was inspecting the washer and I was not able to duplicate any noise with the dryer. Unit is functioning as designed

"Found an F2E1 code present, cleared code, disconnected power to the oven, removed old ui panel, all connections are intact, removed old and installed the new ui panel. Reconnected power and Verified the oven is functioning and the code is no longer present."

Removed all led modules and installed the upgraded modules. Verified that they all function. Unit is functioning as designed

"Found a hose to the water inlet channel was not fully inserted, fully inserted the hose and clamp. Ran a normal cycle and Verified no leak is present anymore. Unit is functioning as designed."

"Removed and replaced parts listed, left unit unplugged. Cx will report any issues after fully defrosting unit"

Fixed- installed new part (bulb) freezer light in now working per design- cx ok repair

"Fixed- installed new part (cap) cap is now secured, customer OK to repair"

"Fixed- installed new parts (basket, 6 screws, slider, rotor, stator, clutch, gear case) calibration test pass, auto test pass- no leaks- no errors - unit working per design- cx ok repair"

Fixed- error code f2e1 stuck key- cleared code- ran diagnostic test it pass- key test pass as well- all keys are now working as designed- cx ok repair

"Fixed- installed new parts (ice maker, valve) ice maker harvest and water filled mold- cooling and temperature are working fine as well- cx ok repair"

"Fixed- found refrigerator to be sagging causing gasket not to seal to cabinet. I then removed refrigerator door and adjusted lower hinge- reassembled refrigerator door, gasket is now sealing to cabinet, door is not sagging. Cx ok repair"

Installed new controls. Calibrated and tested unit. All functions checking OK time of repair.

Installed new parts. All functions now working as designed.

Installed new dryer repair kit. All functions now working as designed.

Adjusted gas valves to burners. All ops now working as designed.

Installed new control. All ops now working as designed.

Installed new parts. All ops now working as designed.

Water not dispensing upon arrival. Found door switch not functioning. Pulled it from cabinet and found loose wire. Reconnected and verified operation. Water is dispensing.

Installed new drain pan. Unclogged ice blockage. Unit is now working as designed.

F7E3 F0E5. Found splutch assembly jammed with debris. Unable to shift properly. Removed debris and verified operation.