Near Alhambra, CA 91801
Juan
Job Details: 05/09/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Temperature in freezer in the low 30s, frost pattern only visible in the top half of the evaporator. Compressor drawing .9 amps. Sealed system issue."
Near Merced, CA 95348
Kenneth
Job Details: 05/09/2020
WASHER WHIRLPOOL WFW6620HC0 Unit leaking sater. Found hose not attached to drain oumo so water instantly leaked when filling unit. Indtalled hose gully and tested. No leaks found. Unit working properly.
Near Fresno, CA 93702
Timothy
Job Details: 05/09/2020
DRYER WHIRLPOOL WED5000DW2 Found the power to the unit was not present. Reset breakers and found the unit operating correctly.
Near Fresno, CA 93727
Timothy
Job Details: 05/09/2020
OVEN WHIRLPOOL WOS72EC0HS01 Installed UI and set up appliance. Unit operating as designed.
Near Clovis, CA 93619
Timothy
Job Details: 05/09/2020
REFRIGERATOR WHIRLPOOL KBFN402ESS01 Installed parts that close the door and keep it from clicking. Found the screws provided in the shim kit do not fit this unit. Replaced with truck stock parts.
Near Fresno, CA 93720
Timothy
Job Details: 05/09/2020
DISHWASHER KITCHEN AID KDTE334GPS0 Customer states the unit is not cleaning well. Checked for faults and ran a service test. Unit has 1 stored fault. 2-1(UI stuck key Keypad tests ok. Unit went through a service cycle without fault. Ran a normal cycle after the service cycle and checked water temperature it was 97f. ran water at the sink after the service cycle and normal cycle to check the temp in the unit. It took an additional minute of running water at the sink until it was 120f. Called WPTS (7727767881) they said to have the customer run water at the sink until it is 120f then to start the unit. To use the Tough cycle with all the heat modifiers for best results. WPTS said to have the customer watch how dishes are loaded. Avoid blocking water jets to any of the dishes in the unit.
Near Fresno, CA 93730
Timothy
Job Details: 05/09/2020
REFRIGERATOR KITCHENAID KBSD602ESS01 I was told by WPTS last visit to replace ALL of the LEDS on the CKT that is failing. I have done this. I have also replaced the light board. None of these parts have corrected the issue. Called WPTS again about this unit that has had over 6 visits from me for the same problem. I have documented this multiple times and I keep getting told to replace the LEDS. The other side of the CKT is working fine. Told that there is a sixth light. This is not on the service manual. Replaced this light (behind the IM) and the LEDs lit up. Left and was called back because no lights were working at all. This was after I verified EVERY light in this unit was working. Cycled power at the unit compartment and the LEDs worked but the display did not light up. Turned off cooling and turned back on and the display started working. Unit operating as designed (now).
Near Monrovia, CA 91016
Andy
Job Details: 05/09/2020
RESIDENTIAL REFR WHIRLPOOL KRFC704FBS00 "Found leak on the evap and compressor running too hot and making noise, needs compressor,and evaporator ; ordrng 1 W10865322 (evaporator) and 1 W11025999 (compressor)"
Near San Joaquin, CA 93660
Irvin
Job Details: 05/09/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Cx says the unit is not cooling properly. Found the evap motor is not rotating. Removed cover found evap blade dislodged from fan motor. The thermistor is open. 8 stalled replacement thermistor and blade. Assembled unit. Test good all ops normal.
Near Madera, CA 93637
Irvin
Job Details: 05/09/2020
FREEZER WHIRLPOOL WRB322DMBW00 "Removed power, replaced parts. Powered unit, programmed fridge. Unit is operational. All ops normal."
Near Madera, CA 93638
Irvin
Job Details: 05/09/2020
LAUNDRY WHIRLPOOL WTW5000DW2 Removed power from washer. Installed all components. Powered unit and calibrated washer. Unit is operating properly all ops normal.
Near Atascadero, CA 93422
Tom
Job Details: 05/09/2020
OVEN WHIRLPOOL JJW2730WS02 "Ran unit, Cooling Fan functional, Preheat to 350F Test for both compartments. No heating, customer states that unit did heat correctly intermittently. Attempting hard reboot, no change. Replace Main Relay./Relay ; ordrng 1 WP9752759 (relay)"
Near Bradley, CA 93426
Tom
Job Details: 05/09/2020
REFIRGERATOR KITCHEN AID KBSD618ESS01 "Found unit reacting on it’s own, unable to change Ice Selection, control lights, or reset Filter, order and replace User Interface. Tech will return with Motor./User Interface - (WPW10151236); ordrng 1 WPW10151236 (cntrl-elec)"
Near San Luis Obispo, CA 93405
James
Job Details: 05/09/2020
OVEN KITCHENAID KOSE500ESS00 Found unit with no power. Thermal fuse blown. Ordering new fuse and blower fan. Will return when parts arrive. ; ordrng 1 W11245567 (blower) and 1 WPW10545255 (fuse-thrml)
Near Fresno, CA 93711
Irvin
Job Details: 05/09/2020
WASHER MAYTAG MHW3100DW Hello was leaking and moldy. Removed failed bello. Installed replacement. All ops normal.
Near Oakdale, CA 95361
Lance
Job Details: 05/09/2020
RANGE WHIRLPOOL WEG745H0FS0 "Fixed- found switch membrane (user interface) non functioning. Cancel button not working as well as numbers 1-4. Replaced user interface and tested ok, all buttons now working, unit is now fully operational."
Near Pismo Beach, CA 93449
James
Job Details: 05/09/2020
WASHER MAYTAG MHW5500FW Found unit not draining due to bad pump. Ordering new pump. Unit on stand. Cx stated son can help remove from stand before install. Will return when parts arrive. ; ordrng 1 WPW10605427 (pump-water)
Near San Bernardino, CA 92404
Rod
Job Details: 05/09/2020
WASH/DRY COMBO MAYTAG MVWC565FW0 Makes noiseConfirmed Pump continues to operate due to sensing a over flow condition or possible over sudsing.These conditions and the subsequent actions of drain pump are not cvr’d in any operators guide nor esc.Further investigation uncovered a loose pressure hose at machine control resecured with no issues returning
Near Bakersfield, CA 93301
Erick
Job Details: 05/09/2020
REFRIGERATOR WHIRLPOOL HMG2170-47D On unit not cooling due to frozen evaporator causing poor airflow. Unit has bad heater and will need to be replaced.; ordrng 1 WP61001846 (heater- de)
Near Colton, CA 92324
Rod
Job Details: 05/09/2020
DRYER WHIRLPOOL WGD4900XW0 Confirmed rattling and squealing issues. Found worn out dryer repair kit. Replaced with stock from truck; used 1 4392065 (DRYER REPAIR KIT) from stock
Near Kingsburg, CA 93631
Jonathan
Job Details: 05/09/2020
REFRIGERATOR WHIRLPOOL WRS973CIDM00 Installed compressor and dryer vaccumed and charged after talking with tech line needs 3 way valve ; ordrng 1 W10331270 (valve)
Near Bradbury, CA 91008
Jaime
Job Details: 05/09/2020
RESIDENTIAL REFR KITCHEN AID KRFC704FSS00 Installed the new control board and the cover evaporator
Near Fontana, CA 92335
Tyler
Job Details: 05/09/2020
MICROWAVE MAYTAG MMV4205DS1 Customer stated that the buttons are not working on the console. Removed and replaced console. Tested all works good at this time.
Near Merced, CA 95348
Kenneth
Job Details: 05/09/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ00 Found unit not making ice. Found ice maker off. Turned kn ice maker and tested. Unit is working properly. Instructed customer to dispense ice occasionally to keep ice from clumping near arm and shutting off ice maker.
Near Santa Ynez, CA 93460
Jim
Job Details: 05/09/2020
WASHER WHIRLPOOL WTW8500DC6 Customer instruct about the new noises and load requirements for this machine.
Near Lompoc, CA 93436
Jim
Job Details: 05/09/2020
WASHER WHIRLPOOL WTW5000DW2 Replaced water valve. Unit tested OK. Customer needs to raise the drain hose and make sure that it is not vacuum tight
Near Arroyo Grande, CA 93420
Jim
Job Details: 05/09/2020
DRYER MAYTAG MGD6000XG0 The outside vent was blocked
Near Santa Maria, CA 93455
Jim
Job Details: 05/09/2020
WASHER WHIRLPOOL MVWX655DW1 "The customers concern is that before the unit went out of balance the washer in all cycles would spin slowly and fill with water. After the balance issue it will no longer spin and fill in the ‘hand wash’ load, it will in the other cycles. Per tech line the unit is working as designed. I have a case number of 7727769418. Custom to call customer service and they will let us know before we move forward with any other repair"
Near La Crescenta-Montrose, CA 91214
Francisco
Job Details: 05/09/2020
ALPHA WHIRLPOOL WFW94HEXW0 Checked unit found pump not running. Ensure there was no obstruction in filter. Checked voltage at dp2 on control found 120 vac. Removed and replaced water pump. Cleared codes and tested ops unit working as intended.
Near Madera, CA 93636
Timothy
Job Details: 05/09/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 FC evaporator is frosted up. The evaporator thermistor checks ok through the control and the unit can be forced through diagnostics to defrost. When I see this issue it is usually the evaporator thermistor that sometimes shows open and sometimes checks ok without replacing parts. I have replaced various parts with mixed results. This has caused multiple visits. For this reason I am replacing the complete defrost thermistor CKT.; ordrng 1 W11396386 (ASS) and 1 W11405276 (HENS) and 1 W11449482 (CAN’T) and 1 WPW10384183 (thermistor)
Near Mendota, CA 93640
Irvin
Job Details: 05/09/2020
WASHER MAYTAG MVWX655DW0 "F7/E1-BSKT SPD FLT, F0/E5-OFF BALCX SAYS the washer will not spin, also the start/pause button is not operating. The wash plate spins independent of the basket. The start button is not responsive. The gearcase is leaking oil all over components. ; ordrng 1 W10006481 (gearcase) and 1 W10239973 (cam) and 1 W10396887 (hub) and 1 W10597177 (actuator) and 1 W10609480 (washplate) and 1 W10625696 (cntrl-elec)"
Near Bakersfield, CA 93306
Patrick
Job Details: 05/09/2020
WASHER MAYTAG MVWC565FW2 "Customer instructed on use and care unit working. No error codes stored. Customer is unhappy with unit. Documented with trade partners, if we go back and there isn’t an issue, we will charge a service call Janet 7727732695"
Near Madera, CA 93638
Irvin
Job Details: 05/09/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Cx says the unit is freezing food. The dampener is physically not operating. Power to the dampener is good. Replacing dampener. The interface has some dimming led’s; ordrng 1 W11214887 (cntrl-elec) and 1 W11317276 (diffuser)
Near Fresno, CA 93722
Irvin
Job Details: 05/09/2020
WASHER MAYTAG MVWB765FW3 "Cx says the clothes are damp after final spin, has to spin/drain cycle to complete load. No error codes in the unit. Found the unit has weak suspension. Ordering parts. ; ordrng 1 W11226784 (suspension)"
Near Bakersfield, CA 93309
Patrick
Job Details: 05/09/2020
DRYER WHIRLPOOL 3500AYW Found noise. Coming from rollers and pully. Removed and replaced quoted 361.90. All ops chedked good
Near Fresno, CA 93711
Irvin
Job Details: 05/09/2020
REFRIGERATOR WHIRLPOOL KRFC704FBS00 Fresh food section is is not getting down to temp. The unit is frosted up in fresh food section. The control is correct version. ; ordrng 1 W10815735 (cover-evap)
Near Terra Bella, CA 93270
Michael
Job Details: 05/09/2020
RANGE MAYTAG MGC5536BDS Removed cooktop from counter and unplugged unitRemoved and replaced left front burner head WP7527P026-60 and harness WPW10184468Used two screws WP3368921Tested unit and now have spark and ignition from all five burner heads. All ops are as designed job complete
Near Delano, CA 93215
Michael
Job Details: 05/09/2020
STOVE WHIRLPOOL WFG505M0BS3 Cx states left rear valve blob is bent and not centered and cx smells gas.Removed console face and reinstalled left rear burner valve onto manifold with new O ring. Knobs are all now straight and no longer leaks gas. Tested all burners and op as designed with no additional gas smell job complete
Near Merced, CA 95348
Kenneth
Job Details: 05/09/2020
WASHER MAYTAG MVWC565FW0 Splutch pulley nut dropped off. Applied generous amount of loctite onto pulley nut and tested. Unit is now working properly. Customer approves funftion ag this time.
Near Riverside, CA 92507
Rod
Job Details: 05/09/2020
WASHER WHIRLPOOL WFW560CHW0 ORDERING USER INTERFACE AND MACHINE CONTROL; 1 W11322879 (cntrl-elec) and 1 W11325580 (cntrl-elec)
Near Newman, CA 95360
Kenneth
Job Details: 05/09/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Unit would not start. Start up unit and close door. Unit woukd sit there then cancel down. Ran diagnkstics. Found no errors. Tan through auto test mode. All functions worked. Restarted unit. And unit woukd run cycle. If unit continues the problem. Send me out with Control and Console
Near Gustine, CA 95322
Kenneth
Job Details: 05/09/2020
RANGE WHIRLPOOL WEG750H0HZ0 Installed console and tested unit. Unit is now working properly. Customer approves function at this time.
Near Lompoc, CA 93436
Jim
Job Details: 05/09/2020
WASHER WHIRLPOOL WTW8040DW4 Transmission is making noise. Wash plate is seized. Basket bounces.; ordrng 1 W10754448 (clutch) and 1 W10775188 (washplate) and 1 W10775188 (washplate) and 1 W10811956 (drum assy)
Near Lompoc, CA 93436
Jim
Job Details: 05/09/2020
DRYER WHIRLPOOL WGD7120HC0 Broken blower wheel; ordrng 1 279787 (motor) and 1 WP697772 (blower wheel)
Near Santa Maria, CA 93455
Jim
Job Details: 05/09/2020
FREEZER KITCHENAID KBSD618ESS01 Broken stripper to the ice maker; ordrng 1 W11126009 (icemaker) and 1 WPW10272161 (arm-stripr)
Near Santa Maria, CA 93455
Jim
Job Details: 05/09/2020
REFRIGERATOR WHIRLPOOL WZF56R16DW04 Burnt compressor ; ordrng 1 W10507884 (compressor) and 1 W10858281 (evaporator) and 2 W10913906 (coupler)s and 1 WPW10143759 (dryer)
Near Pasadena, CA 91107
Francisco
Job Details: 05/09/2020
OVEN KITCHENAID KOCE507ESS05 Need to go back out will check if I can do it tomorrow.
Near Bakersfield, CA 93306
Patrick
Job Details: 05/09/2020
WASHER MAYTAG MHW8630HW0 Customer having dispenser issues. Falls in serial range for dispenser issues. Needs acu replaced with dispenser ; ordrng 1 W11322884 (cntrl-elec)
Near Los Angeles, CA 91331
Antonio
Job Details: 05/09/2020
REFRIGERATOR WHIRLPOOL GZ25FSRXYY0 Freezer door is not closing properly. Rearranged food packages in the drawer and instructed client not to over fill drawers. Deiced freezer coil and checked defrost heaters. Working ok.
Near Los Angeles, CA 91331
Antonio
Job Details: 05/09/2020
REFRIGERATOR WHIRLPOOL WRT106TFDW01 Drain plug was pinched at the end by the drip pan. Repaired and tested. Working ok.
Near Bakersfield, CA 93307
Patrick
Job Details: 05/09/2020
REFRIGERATOR WHIRLPOOL WRV976FDEM00 Found the unit not making ice and lights still not working. Needs led control and ice box fan ice maker to be replaced too. Test 36 no ops. Test56 e2.; ordrng 1 W10804160 (cntrl-elec) and 1 W10846539 (evaporator fan blade)
Near Los Angeles, CA 91331
Antonio
Job Details: 05/09/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Vents are blocked no air circulation. Advised client to keep return and supply vents clear. Unit operates per mfg.’s specifications.
Near Bakersfield, CA 93304
Patrick
Job Details: 05/09/2020
REFRIGERATOR KITCHEN AID KSF26C6XYY04 Connectors not in. Needs to be rescheduled for Saturday ; ordrng 1 W10316760 (thermistor)
Near Bakersfield, CA 93312
Dane
Job Details: 05/09/2020
REFIRGERATOR WHIRLPOOL WRB322DMBW01 Found the evaporator fan motor not turning. When checking voltage at the evaporator fan motor it started turning. Found the black wire backed out of the connector. Secure connection and tested unit. Unit functions normal now
Near Bakersfield, CA 93312
Dane
Job Details: 05/09/2020
WASHER MAYTAG MVWB865GW0 Upon arrival the unjt would not start. Unjt was giving a lid lock fault code. Removed and replaced lid lock and tested unit. Unit functions normal now
Near Porterville, CA 93257
Michael
Job Details: 05/09/2020
WASHER MAYTAG MVWB835DW4 Spun tub by hand and cannot hear bearing noises. Found several coins under wash plateRemoved stuck coinsCx has a video of noise during agitation cycle. Is hear slack in wash plateF0E4- spin limited by water tempF3E2-inlet water temp faultF2E1-stuck UI buttonF0E4-spin limited by water tempRan manual cold and manual hot and both water valves operate and have proper temp and flow. Lid latch engages as designed.Cleared faults and ran auto service test. Unit filled through all valves agitates drains and spins as designed.Removed console and J2 plug. Measured resistance between J2-1&J2-2 and shows 130k ohm @ 77°FOut of range thermistor on water valveOrdering water valve W11172234Return Thursday 5-7-20; ordrng 1 W11172234 (WATER VALVE)
Near Bakersfield, CA 93311
Dane
Job Details: 05/09/2020
REFRIGERATOR KITCHEN AID KFIS27CXMS5 R8178796a...Andy 7727767367W10323239Upon arrival there was condensation building up around the facia on the icemaker and it was causing the leak. Called tech-support and spoke to Andy there is a service planner for this issue to add a patient heater kit. Customer declined estimate for facial heater
Near Bakersfield, CA 93311
Dane
Job Details: 05/09/2020
DRYER WHIRLPOOL WGD7500GW On arrival the unit was not heating. Found a cracked igniter that was getting 120 but would not glow. Removed and replaced igniter and tested unit. Unit functions normal now
Near Wasco, CA 93280
Michael
Job Details: 05/09/2020
WASHER WHIRLPOOL MVWB865GW0 Cx stayed lid is broken took quick pic Ordering new glass lid W11259006Office to contact cx and resch call when parts are available; ordrng 1 W11259006 (LID)
Near Livingston, CA 95334
Kenneth
Job Details: 05/09/2020
WASHER MAYTAG MVWC565FW0 Order gearcase!! Do not reschedule till gearcase is ordered. ; ordrng 1 W11035751 (Gearcase)
Near Los Banos, CA 93635
Kenneth
Job Details: 05/09/2020
WASHER AMANA NTW4516FW3 Installed gearcase cam and belt. Tested unit. Unit is now working propetly. Customer approves function at this time.
Near Los Banos, CA 93635
Kenneth
Job Details: 05/09/2020
RANGE AMANA ACR4303MFS3 Installed control and tested unit. Unit is now working properly. Customer approevs fucntion at this time.
Near Newman, CA 95360
Kenneth
Job Details: 05/09/2020
WASHER WHIRLPOOL WTW5000DW3 Hose has 2 or 3 small pin point size holes. Previous hose installed defective. Ordering hose. Rescheduled customer for thursday 5-7-20; ordrng 1 W10899966 (Hose)
Near Los Banos, CA 93635
Kenneth
Job Details: 05/09/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 Frosting in fridge evap. Called techline. Documneted and was told to follow the most recent service pointer. W11092686E looked at pointer and found everything checked good. Unable to make any more repairs per techline. Left unit the way it is. Directed customer back to lowes. SR#7727768895 - Andrew/Scott this unit is deemed unrepairable
Near Los Angeles, CA 91406
Antonio
Job Details: 05/09/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00 All three door gaskets are worn and the corners coming apart from themselves . Ordered all three gaskets. Updated model number.; ordrng 1 W10571967 (frz door gasket (gr)) and 2 W10830162 (gasket-fip)s
Near Madera, CA 93638
Kenneth
Job Details: 05/09/2020
WASHER MAYTAG MVWC565FW1 "Installed motor, control, and suspension. Tested unit. Unit is now working properly. Customer approves function at this time."
Near Los Angeles, CA 91335
Antonio
Job Details: 05/09/2020
WASHER MAYTAG MVWX655DW1 Need hose and actuator. Client has to clean out drain. Really backing up and does not drain properly.; ordrng 1 W10236981 (hose) and 1 W10597177 (actuator)
Near Los Angeles, CA 91316
Antonio
Job Details: 05/09/2020
RANGE WHIRLPOOL WFE505W0HW1 "Parts needed RF burner and switch.RF; ordrng 1 3148954 (element,surf.rf) and 1 8273992 (elmnt-surf)"
Near Rancho Cucamonga, CA 91730
Tyler
Job Details: 05/09/2020
WASHER MAYTAG MVWB765FW3 Customer stated that the unit is not spinning out the clothes. Found unit had reset to no spin on all cycles. Calibrated and reset spin cycles. All works good at this time.
Near Rancho Cucamonga, CA 91737
Tyler
Job Details: 05/09/2020
REFRIGERATOR WHIRLPOOL KSSC48QKS01 Customer stated that the refrigerator compartment is not cooling and now the freezer compartment is starting to thaw on the top. Found evaporator fan motor is not turning in the freezer. Removed and replaced fan motor tested all works good at this time.
Near Azusa, CA 91702
Tyler
Job Details: 05/09/2020
RANGE WHIRLPOOL WFG505M0BW2 Customer stated that the outer door glass broke. Removed and replaced outer door glass tested all works good at this time.
Near Upland, CA 91784
Tyler
Job Details: 05/09/2020
REFRIGERATOR KITCHENAID KRFC604FSS01 Customer stated that the unit is frosting up on refer evaporator. Per service pointer ordering main control and cover per S code double labor for repair. Removed and replaced cover and main control. Tested all works good at this time.
Near Pasadena, CA 91106
Juan
Job Details: 05/09/2020
COOKTOP KITCHENAID KCED600GBL01 "Something was dropped on left front corner, cooktop, glass broke. Informed customer repair is not covered by factory. Advised customer to call customer service.Called tech line SR# 7727767759"
Near Los Angeles, CA 90022
Juan
Job Details: 05/09/2020
WASHER WHIRLPOOL WFW6620HW0 "Was able to reset board. Controls would show locked, but lock/unlock commands not responding. After several attempts,was able to run diagnostics. Doing so resettled board. All unit’s ops are working fine at the time of service."
Near Burbank, CA 91506
Leon
Job Details: 05/09/2020
REFRIGERATOR WHIRLPOOL WRT314TFDW00 Cx states that unit is not working properly.After running diagnostic check find that fridge door is not closing properly.Installed washer and readjust both doors.After running diagnostic check unit working properly as designed
Near Los Angeles, CA 91356
Danny
Job Details: 05/09/2020
REFRIGERATOR KITCHENAID KSSC42FKS00 Unit is not cooling properly and beeping Found faulty control and fan motor Replaced and install new control kit and fan Reinstall unit and power up Unit kicked on and started to cool Advised client to allow 24hrs for unit to reach proper temp
Near Los Angeles, CA 91602
Leon
Job Details: 05/09/2020
DISHWASHER WHIRLPOOL WDF530PAYM7 Cx states that unit is not working properly.After running diagnostic check find that unit is not draining.Replaced drain pump from stock.Unit working properly as designed ; used 1 WPW10348269 (PUMP-DRAIN) from stock
Near Los Angeles, CA 91342
Antonio
Job Details: 05/09/2020
WASHER WHIRLPOOL KUDC10FXSS3 "Spray arm is broken also needs drain hose and door seal. Ordered parts; ordrng 1 8269144 (hose,drain) and 1 W10300924 (door seal) and 1 W10320510 (arm-spray)"
Near Los Angeles, CA 91307
Danny
Job Details: 05/09/2020
DRYER WHIRLPOOL WGD9600TW CLIENT DECIDED TO CANCEL AT THE DOOR
Near Los Angeles, CA 91311
Danny
Job Details: 05/09/2020
WASHER MAYTAG MVWB835DW3 Unit is making loud noises on spin cycle Found faulty gearcase and stuck washplate Replaced gear case and washplate Reinstall washer and calibrated unit Ran self test cycle and unit completed with no issues and no leaks Unit is working properly
Near Simi Valley, CA 93063
Danny
Job Details: 05/09/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Food is freezingFound faulty diffuser Replaced diffuser Advised client to allow 24hrs for unit to reach proper temp
Near Los Angeles, CA 91403
Randy
Job Details: 05/09/2020
WASHER MAYTAG MHWZ400TQ02 Found concern left water in tub and dispenser. Found sock in bellow and more hair and build up. Found leaking from bellow and had stuff in drain pump cleared pump needs new bellow; ordrng 1 WPW10111435 (bellow)
Near Tulare, CA 93274
Chase
Job Details: 05/09/2020
WASHER MAYTAG MVWB765FW3 Installed new console. Calibrated then tested. All ops now testing out normal. Unit now working by design. Job complete.
Near Los Angeles, CA 91356
Danny
Job Details: 05/09/2020
DRYER AMANA NGD4655EW2 Unit is not heating and timer is not advancing Found faulty timer and broken igniter Need to order parts and rs call ; ordrng 1 26000279311 (ignitor) and 1 W10857611 (timer) and 1 WPW10328463 (coil-valve)
Near Tulare, CA 93274
Chase
Job Details: 05/09/2020
WASHER MAYTAG MVWC565FW0 "Tested motor, motor testing out normal. Cx concern unit is making a popping sound. Cx is concerned about the sound of shifter during agitation cycle. Tested and recieved no error codes, unit is running through all cycles with no problems at all and is working by design. Called into WPL to document. Spoke with Loretta. Unit is working by design per WPL.SR#7727766876"
Near Los Banos, CA 93635
Kenneth
Job Details: 05/09/2020
WASHER MAYTAG MVWB835DW4 Unit making thumping noises from gearcase. Ordering new gearcase. Rescheduled customer for friday 5-8-20; ordrng 1 W10811956 (Gearcase) and 1 W10902814 (Washplate)
Near Wasco, CA 93280
Chase
Job Details: 05/09/2020
M/W OTR WHIRLPOOL WMH31017HZ3 Installed new parts. Light now coming on and off with no problems. All ops now testing out normal. Unit working by design. Job complete.
Near Visalia, CA 93291
Frank
Job Details: 05/09/2020
DRYER MAYTAG MGDB835DW4 Customer stated smelling smokePerformed diagnostics noticed control board acting,order new board,Installed new part,Job completed
Near Visalia, CA 93292
Frank
Job Details: 05/09/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Customer stated freezer only Sometimes it cools Then Don’tPerformed diagnostics Found compressor wasn’t turning onInstalled start device Tested Job completed
Near Los Banos, CA 93635
Kenneth
Job Details: 05/09/2020
WASHER AMANA NTW4516FW3 Found unit not advancing through cycke. Faulty drain oump. Ordering new drain pump. Reschedueld customer for friday 5-8-20; ordrng 1 W10919003 (Drain)
Near Tulare, CA 93274
Frank
Job Details: 05/09/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM Spoke too dispatch, called customer No answer
Near Rancho Cucamonga, CA 91739
Tyler
Job Details: 05/09/2020
DISHWASHER WHIRLPOOL WDT780SAEM2 Customer stated that the unit is stalling in the cycle. Ordering main control.; ordrng 1 W11178673 (cntrl-elec)
Near Bakersfield, CA 93314
Erick
Job Details: 05/09/2020
REFRIGERATOR KITCHENAID KRSF505ESS00 InStall new parts on unit. Retested and passed all test with no failures. Job complete
Near Bakersfield, CA 93314
Erick
Job Details: 05/09/2020
WASHER WHIRLPOOL LSQ9010LW2 Cycled unit and found broken coupling assembly to motor shaft. This is causing unit to make noise and not spin. Replace coupling assembly and reinstalled motor and shaft. Re-tested unit and unit now spins with no errors or noise. Job complete
Near Bakersfield, CA 93312
Erick
Job Details: 05/09/2020
M/W OTR KITCHENAID KMHS120ESS5 Cycled unit and found unit with bad magnetron causing it not to heat. You will need new magnetron and heating source. Will need to drop down unit to do repair. Customer declined estimate to repair at the time of service. Job complete
Near La Cañada Flintridge, CA 91011
Leon
Job Details: 05/09/2020
REFRIGERATOR WHIRLPOOL ABC2037DES Cx states that unit is not working properly.After running diagnostic check find that unit is not making ice.Ordering ice maker ; ordrng 1 D7824706Q (ice maker) and 1 WP67004028 (arm-shut) and 1 WPD7813010 (harns-wire)
Near Glendale, CA 91201
Leon
Job Details: 05/09/2020
FREEZER WHIRLPOOL WRT518SZFM00 Cx states that unit is not working properly.After running diagnostic check find that unit is not defrosting and ice buildup in freezer section ; ordrng 1 W10913629 (harns-wire) and 1 W11387533 (CONTROL ELECTRONIC ) and 1 WP2315539 (motor-evap) and 1 WPW10384183 (thermistor)
Near Selma, CA 93662
Jonathan
Job Details: 05/09/2020
WASHER MAYTAG MVWB765FW3 Installed overlay tested no water at house working to spec
Near Simi Valley, CA 93063
Danny
Job Details: 05/09/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Unit is freezing food Found faulty diffuser Replaced diffuser and advised client to allow 24hrs for unit to reach proper temperature
Near Bakersfield, CA 93305
Michael
Job Details: 05/09/2020
WASHER WHIRLPOOL WFW5620HW0 "Removed and replaced console W11319991Rebooted u it and entered diagnostics F0E2-overusesF0E2- over sudsCleared faults and ran auto service test 13 with cx present. Unit fills, tu,bled, drains and spins as designed. Rear motor cover is tight. Unit passes all cycles as designed with no further issues. Instructed on proper soap use all ops are now normal job complete"