Near Redlands, CA 92373
Rod
Job Details: 01/22/2020
DISHWASHER JENN-AIR JDTSS246GS0 Grinding noise during pump out.Confirmed drain pump appears to have impeller /shaft separation.Orderingdrain pump not stocked on truck; ordrng 1 WPW10531320 (drain pump)
Near San Bernardino, CA 92407
Rod
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM Was rescheduled for next day; schdld next appmnt for 1/22 WED 12-6
Near Lindsay, CA 93247
Erick
Job Details: 01/22/2020
WASHER MAYTAG MVWB835DW4 Cycled unit and found it with weak suspension causing unit to make noise. Replaced suspension. Re-tested it and it passed all test with no errors. Job complete
Near Hanford, CA 93230
Enrique
Job Details: 01/22/2020
RANGE WHIRLPOOL WFG525S0HW1 Installed all the parts . Tested the oven and cooktop . All functions tested normal . No gas leaks .
Near Los Angeles, CA 91345
Raymond
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL WRS315SNHM01 Data loggers not sent.
Near Los Angeles, CA 91607
Raymond
Job Details: 01/22/2020
RANGE WHIRLPOOL WEG745H0FS0 "Upon arrival cx states unit doesn’t keep temp. States that when the unit says it’s preheat she cancels and starts and temp shows off of 350. Informed cx unit fluctuates temp, this is normal condition. Explained proper preheat procedures. Temp sensor slightly off so replaced for good measure. Instructed cx on proper use and care. Unit functions as designed."
Near Santa Clarita, CA 91390
Michael
Job Details: 01/22/2020
FREEZER WHIRLPOOL WRX986SIHZ00 "Cx states they keep seeing water inside RC and think the ice maker is leakingGood water pressure through water dispenser. Removed ice bin and find no ice build up or water anywhere is should not be.Removed ice maker assembly and found nothing unusual. Reinstalled icemaker and entered diagnostics Ran test 36 and ice box fan is blowing very slowly and sort of pulsating. UI is glitchy while operating.Ran ice maker fill test and filled ice maker as designed and no water leaked or spilled out.Exited diagnostics and ice box fan began to blow normal speed.Deli drawer UI is lit up as designed, no signs of damage to side harness. Temps arrear normal but Cx states ice cream will go soft once or twice.Ordering ice box fan W10846539 Main control board W10843055User interface control W11330931Evap fans are blowing as designedReturn 1-23-20 8-12 requested; ordrng 1 W10843055 (MAIN CONTROL BOARD) and 1 W10846539 (ICE BOX FAN) and 1 W11330931 (USER INTERFACE)"
Near Los Angeles, CA 91406
Raymond
Job Details: 01/22/2020
MICROWAVE WHIRLPOOL WMH78019HZ-1 Upon arrival inner glass spider cracked. Replaced door . Tested unit. Unit functions as designed. Documented tech line Andrew SR 7726955686 safety Breon SR 7726807082
Near Los Angeles, CA 91331
Michael
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Cx states ice forms inside freezer and Cx has to defrost unit to get rid of ice. Cx feels temps were not cold enough. Entire unit is empty except for a few frozen pop cycles placed inside freezer. Found freezer manual knob adjustment set to max. Tech instructed cx on how adjustment knob works and placed back to recommended.Found RC temp control set to #1 (warmest setting)Tech set to recommended setting. Cx mentions her control setting will automatically adjust down to setting 1 by its self.Took freezer temp reading with thermal probe is at 24°Removed rear panel and took amp reading from compressor .88ohm compressor is running loud and extreamly hot to the touch. Condenser fan is blowing as designed. Sealed system issue. Will order compressor kit and have office reschedule for sealed system tech.Compressor kit WPW10507886; ordrng 1 WPW10507886 (COMPRESSOR KIT)
Near Catheys Valley, CA 95306
Kenneth
Job Details: 01/22/2020
WASHER MAYTAG MVWC415EW "Found unit with faulty water valve. Trickling water in checked filters. And found filters to be cleared. Removed water valve and replaced. Tested unit. Unit is now working properly. Customer approves function. ; (created new UIS, deleted prior attachment to UisID 229432)"
Near Los Angeles, CA 91331
Raymond
Job Details: 01/22/2020
DRYER WHIRLPOOL WGD49STBW2 Upon arrival cx states unit not drying clothes well. Takes 3 cycles to dry. Found restricted vent from building. Needs vents cleaned. Unit functions as designed.
Near Santa Clarita, CA 91321
Michael
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Tech opened gray door gasket box and gasket had been previously installed and ripped. Need to order another grey door gasket W10830162Return Tuesday 1-28-20 12-3 requested; ordrng 1 W10830162 (GREY DOOR GASKET)
Near Los Angeles, CA 91344
Michael
Job Details: 01/22/2020
REFRIGERATOR AMANA ASI2175GRS01 Cx sttaes unit makes ice but will not dispense water.Verified water to unit. Verified water valve is operating as designed. Found reservoir frozen.Ordering new reservoir W11296969 item is PSP office to contact cx when parts are available and reschedule appt.; ordrng 1 W11296969 (RESERVOIR)
Near Santa Clarita, CA 91390
Michael
Job Details: 01/22/2020
RANGE KITCHENAID KEBS208DSS11 Removed and replaced upper oven cavity lights WP4452164Retested oven lights and upper oven and lower oven lights now work as designed.job complete
Near Santa Clarita, CA 91350
Michael
Job Details: 01/22/2020
WASHER MAYTAG MVWC565FW1 "Cx states unit just didn’t turn on one dayTech finds unit unresponsive no lights at all. Verified 120v at outlet. Removed console and no green light on main control.Needs main control W11162438 Return Friday 1-24-20 12-3 requested; ordrng 1 W11162438 (MAIN CONTROL)"
Near Los Angeles, CA 90039
John
Job Details: 01/22/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 Ref doorFreezer door.
Near Los Angeles, CA 91343
Michael
Job Details: 01/22/2020
WASHER WHIRLPOOL WFW92HEFC0 "Cx states unit does not fill enough water or wash properly.Removed top lid. Entered diagnostics and found no fault codes stored, ran auto service test with both husband and wife present. Cx is concerned unit does not put enough soap into the unit from the load and go system and were concerned about the water level. They felt water level should have been higher. Unit passed all cycles as designed with no issues. Unit ops are normal with no issues to note. Tech was asked to manually adjust water and soap levels but they are as designed. Will document with techlineSR#Found wife is washing all loads on normal wash setting and towels are not washing properly due to insufficient wash times. Cx is also not wiping out bellow and drain lines are semi obstructed. Removed debris and advised on main ting bellow after every wash."
Near Los Angeles, CA 91344
Michael
Job Details: 01/22/2020
WASHER MAYTAG MVWB835DW5 "Cx states when she turns 5e unit on water only trickles into unitRan manual hot and cold and valves just hum. Verified good water pressure to unit. Replaced water valve W11172234Rebooted unit, cleared faults ran manual hot and cold and op as designed with good flow.Ran unit through auto service test and passed all cycles as designed with no issues. Unit now ops as designed job complete"
Near Modesto, CA 95357
Cruz
Job Details: 01/22/2020
OVEN WHIRLPOOL WGG745S0FS02 "Need more work-wrong color part for unit, ordered right color part for unit including frame. ; ordrng 1 W10879583 (swtch-memb) and 1 WPW10318550 (panl-cntrl)"
Near Waterford, CA 95386
Cruz
Job Details: 01/22/2020
WASH/DRY COMBO MAYTAG MVWB835DC3 "Need more work- found bearings to be worn out, loud during spin cycle, agitator strip at shaft, ck for codes found none, ran diagnostic test it passed, ordering parts for unit. ; ordrng 1 W10811956 (drum assy) and 1 W10902814 (washplate)"
Near Arcadia, CA 91006
Andy
Job Details: 01/22/2020
WASHER MAYTAG MHW6630HW0 "Error code f8 E1 , check valve is was working,replaced main control tested unit working properly . Then put unit in a clean wash cycle"
Near Baldwin Park, CA 91706
Andy
Job Details: 01/22/2020
REFRIGERATOR KITCHEN AID KRMF706ESS01 "Unit turning off and on no cool, replaced main control boards tested unit working properly"
Near Modesto, CA 95355
Cruz
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Fixed- installed new parts (extension, cntrl elec) I then inspected the following compressor, lights, fans, cooling, temps, ice & water dispenser are all working as designed, cx ok repair."
Near Madera, CA 93637
Irvin
Job Details: 01/22/2020
OVEN WHIRLPOOL WFE505W0HZ1 Cx says the oven is not heating properly. Per cx the temps are lower than displayed. No error codes in the unit. The door is not closing properly. The unit is loosing heat during cooking ; ordrng 1 W11314391 (cntrl-elec) and 1 WPW10129032 (gaskt-door) and 1 WPW10299226 (hinge-door) and 1 WPW10299227 (hinge-door)
Near Waterford, CA 95386
Cruz
Job Details: 01/22/2020
WASHER MAYTAG MVWB765FW0 "Fixed- installed all new parts (drum assy, rotor, water inlet, pump) calibrated unit for wash performance, ran diagnostic test mode it completed filled, wash, drain, spin, locked & unlocked, no codes, no leaks, unit is working as designed, cx ok repair."
Near Fresno, CA 93722
Irvin
Job Details: 01/22/2020
MICROHOOD WHIRLPOOL AMV2307PFS3 Cx says the microwave is not operating. Checked power to the unit Cx says when plugged in the unit sparked. Found the installer missed the upper screw hole and arched against the black wire from the power cord. Installed replacement 1/4 spade connector. Connected to board all test passed. All ops normal.
Near Hughson, CA 95326
Cruz
Job Details: 01/22/2020
FREEZER WHIRLPOOL WZF34X18DW03 "Needs more work- found evap cover to be frozen over with hard ice, tested thermistor and found it to be out of range, ordering parts for unit. ; ordrng 1 W11253128 (contrl-box) and 1 WPW10383615 (thermistor)"
Near Madera, CA 93638
Irvin
Job Details: 01/22/2020
WASHER MAYTAG MVWB765FW0 " F0/E3-over load F8/E1-long fill F0/E5-off balance F2/E1-UI stuckCleared out codes test the units function. Found the inlet valve failed, valve hot not opening. ; used 1 W11165546 (VALVE) from stock"
Near Madera, CA 93638
Irvin
Job Details: 01/22/2020
WASHER WHIRLPOOL WFW6620HW0 "F8/E1-ERROR CODE, ONE CODE. Ran unit in test mode. The cold valve failed. Checked the screen found sediment. Cleared out debri. Purged lines. Ran test 12, passed. CX INSTRUCT HARD WATER CAUSES POOR WATER FLOW. CLEAN SCREENS MONTHLY, OR AS NEEDED."
Near Bakersfield, CA 93308
Patrick
Job Details: 01/22/2020
REFRIGERATOR BO MAYTAG MFI2269DRM Found bad ice maker. Old design in the unit. Needs new ice maker. Cover broken causing frost build up ; rqstng P&A on 1 W10827914 (cover) and 1 W10882923 (icemaker)
Near Los Angeles, CA 91436
Randy
Job Details: 01/22/2020
REFRIGERATOR KITCHENAID KSC23C8EYY02 Defrosted evap. Found thermistor not reading due to covered in olastic and tape. Removed and Replaced thermistor. Defrosted ice maker bucket now ok . And fan scroll tested now working as designed. Job complete.
Near San Bernardino, CA 92404
Rod
Job Details: 01/22/2020
WASHER WHIRLPOOL WFW560CHW0 Returned to replace defective components. Test op as designed
Near San Bernardino, CA 92407
Rod
Job Details: 01/22/2020
ICEMAKER WHIRLPOOL WRX988SIBM01 Intermittent ice production Confirmed Ice door seals not sealing at ffd icemaker fascia ; ordrng 1 WPW10549589 (door-ice)Returned to replace defective part and tested as designed
Near Paso Robles, CA 93446
Tom
Job Details: 01/22/2020
WASHER WHIRLPOOL WFW6620HC0 "Ran diagnostics. Had f6e3, f2e1 error codes. Cleared error codes. Found lid cracked, broken at left hinge. Replaced lid assembly and left hinge. Ran load size calibration, auto test cycle. Fills, agitates, drains, rinses, dispenses, and spins properly. Complete."
Near Paso Robles, CA 93446
Tom
Job Details: 01/22/2020
WASHER WHIRLPOOL MODEL "Customer not at location.Reschedule customer on time availability."
Near La Verne, CA 91750
Stephen
Job Details: 01/22/2020
WASHER AMANA NTW4516FW3 "Called tech line. SR # 7726949524. Ran diagnostics. No error codes found . Customer concerned about vibration in spin, not spinning dry. Fills, agitates, drains, and spins properly at this time. Unit is working properly as designed. Instructed customer to wash medium to large loads, floor is weak( mobile home)"
Near San Dimas, CA 91773
Stephen
Job Details: 01/22/2020
WASHER MAYTAG MVWB765FW3
Near Paso Robles, CA 93446
Tom
Job Details: 01/22/2020
OVEN WHIRLPOOL WFE550S0HZ1 "Installed Wire Harness, ran unit, check okay. Customer requests tech to unplug unit and leave uninstalled, photo attached, customer requests to check kitchen wiring/circuits. No damage to unit or home from tech, job complete."
Near Riverside, CA 92507
Kevin
Job Details: 01/22/2020
LAUNDRY WHIRLPOOL WTW7500GC0 Lid has separated due to failed hinges. Unit needs new hinge and lid. Removed and replaced lid and hinges. Tested unit. All tests good.
Near Camarillo, CA 93010
Hector Zuleta
Job Details: 01/22/2020
WASHER MAYTAG MVWB765FW0 "Replaced: Electronic Control (W10920541), Console (W10919546), and Drain Hose (W11244231). Recalibrated the unit and ran a manual and automatic diagnostic test. Tested ok."
Near Camarillo, CA 93010
Joe
Job Details: 01/22/2020
RANGE WHIRLPOOL WFG320M0BS3 Unit will not light lightbulb. On Inspection found light bulb socket is providing to much power to lightbulb. Lightbulb needs to be ordered to because socket has burnt out lightbulb. Ordering parts.; ordrng 1 W10856866 (sockt-lite) and 1 W10888179 (bulb-light)
Near Oxnard, CA 93035
Joe
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL WRT518SZFB00 After replacing parts unit began to function as designed. Job complete.
Near Duarte, CA 91010
Stephen
Job Details: 01/22/2020
WASHER MAYTAG MVWB765FW0 "Ran diagnostics. Had f3e2, f8e1, error codes. Found no hot and cold water. Found hot and cold valves stuck closed. Needs inlet valve, siphon break kit.; ordrng 1 285834 (SIPHON BREAK KIT), rqstng P&A on 1 W11165546 (INLET VALVE)"
Near Victorville, CA 92392
Cesar
Job Details: 01/22/2020
OVEN WHIRLPOOL WOS51EC0AS03 Replaced control and panel all checked good
Near Thousand Oaks, CA 91360
Aaron
Job Details: 01/22/2020
DISHWASHER MAYTAG MDB4949SHZ0 "Replaced the pump and motor asm , tested operations unit is working as designed now at this time , put unit in auto diagnostics and ran passed tested now"
Near Simi Valley, CA 93065
Aaron
Job Details: 01/22/2020
DISHWASHER KITCHENAID KDPE234GPS0 Checked operations with the unit put the dishwasher in diagnostics no codes came up dead customer instruct on the unit of proper operations to last dishwasher customer had was 15 to 20 years ago let them know that they have to have 120° hot water before it enters the dishwasher and have to use jet dry or rent aid for the dishwasher to dry correctly tested everything unit is working as designed at this time and customers now instructed properly
Near Los Angeles, CA 91335
Danny
Job Details: 01/22/2020
OVEN WHIRLPOOL WFG550S0HZ1 Missing trims and broken panel Need to order parts and rs call ; ordrng 1 W10761014 (trim-door) and 1 W10761018 (trim-door) and 1 W11096161 (trim-vent) and 2 WPW10200660 (screw)s
Near Los Angeles, CA 91304
Danny
Job Details: 01/22/2020
MICROWAVE KITCHENAID KMBP100ESS01 "Unit is not heating and inverter error code Had uninstall completely due to power supply on top of cabinet and unit was installed too high and unable to use oven dolly Set unit in-top of floor protection Replaced motor,inverter,appliance manager,sensor and magnetron Reinstall unit and hook up power supply Turn power on and tes unit and unit is now heating and cycling properly No floor or cabinet damage"
Near Los Angeles, CA 91367
Danny
Job Details: 01/22/2020
DISHWASHER WHIRLPOOL WDF520PADM7 F6e4 F3e4Unit is not washing the dishesFound faulty pump motor Need to order parts and rs call ; ordrng 1 W10906426 (cntrl-elec) and 1 W11025157 (pump&motor)
Near El Monte, CA 91731
Stephen
Job Details: 01/22/2020
WASHER WHIRLPOOL WFW7590FW0 "Ran diagnostics. Had f3e1, f8e1, f5e2,f5e3 error codes. Found pressure tube pinched. Removed pinch in pressure tube. Ran quick test cycle. Fills, washes, drains, rinses, dispenses, and spins properly. Complete."
Near Calabasas, CA 91302
Danny
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL WRT541SZDW00 Unit is not cooling Found unit with a huge ball of ice at evaporatorNeed to do a sealed system repair PLEASE NOTES AND PICTURES ; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor)
Near Los Angeles, CA 91342
Raymond
Job Details: 01/22/2020
WASHER MAYTAG MVWB850WQ0 Replaced cover suspension sensor and heater. Tested unit. Unit functions as designed.
Near Bakersfield, CA 93312
Jim
Job Details: 01/22/2020
WALL OVEN KITCHEN AID KOSE500ESS01 Faulty touch pad. Burnt relay; rqstng P&A on 1 W10588714 (panl-cntrl) and 1 W11179310 (cntrl-elec)
Near Bakersfield, CA 93312
Jim
Job Details: 01/22/2020
DRYER MAYTAG MGDX655DW2 Not able to duplicate the issue. From what the customer is saying the unit has multiple problems. Recommend replacing the motor due to noise and the timer and start switch for the starting on its own; 1 279827 (motor!dryer) and 1 WP694089 (wheel) and 1 WPW10328463 (coil-valve)
Near Bakersfield, CA 93311
Jim
Job Details: 01/22/2020
WASHER WHIRLPOOL LSQ8500JT0 Replaced agitator dogs and lid switch. Unit tested ok
Near Bakersfield, CA 93312
Jim
Job Details: 01/22/2020
WASHER MAYTAG MVWB766FW1 Replaced drum assembly.
Near Bakersfield, CA 93305
Dane
Job Details: 01/22/2020
WASHER MAYTAG MVWC465HW2 On arrival the unit was making noise in the wash cycle. Found the drive pulley worn out and making crazy sound. Unit needs new drive pulley. Scheduled customer for Friday; ordrng 1 W10721967 (drive pulley)
Near Bakersfield, CA 93311
Jim
Job Details: 01/22/2020
WASHER MAYTAG MHW7100DW0 The smell was from the heater. The manufacturer did not install the heater in the clip. Installed heater into clip. Heater is no longer rubbing the liner
Near Bakersfield, CA 93311
Dane
Job Details: 01/22/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Found a broken spring on the actuating door on the soap dispenser. Unit needs a new dispenser; schdld next appmnt for 1/25 SAT !
Near Bakersfield, CA 93312
Jim
Job Details: 01/22/2020
WASHER WHIRLPOOL WTW7500GC0 "No fault code except for lid up start button hit. Cleared fault codes. Calibrated the washer and set to factory specs. Ran diagnostic test and al, test passed. Pulled out loose change from the gap between the agitator and basket. Unit tested ok"
Near Bakersfield, CA 93308
Dane
Job Details: 01/22/2020
WALL OVEN KITCHEN AID KEBS109BSS Removed and replaced fuse and tested unit. Unit functions normal now
Near Bakersfield, CA 93309
Dane
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL WRX988SIBH01 "Removed and replaced adapter, harness, and control and tested unit. Unit functions normal now"
Near Tracy, CA 95304
William
Job Details: 01/22/2020
REFRIGERATOR MAYTAG MFX2570AEM4 "Replaced ice maker with ice maker kit, cycled ice maker, tested ok"
Near Montclair, CA 91763
Tyler
Job Details: 01/22/2020
WASHER MAYTAG MVWB835DW4 Customer stated that the unit will not pass sensing. Found error code for clutch. Found clutch is stuck to shifter and is rubbing rotor. Ordering gear case rotor and clutch not in stock.; 1 W10754448 (clutch) and 1 W10811956 (drum assy) and 1 W10915701 (rotor)
Near Montclair, CA 91763
Tyler
Job Details: 01/22/2020
WASHER WHIRLPOOL WTW7000DW0 Customer stated that the unit will not complete cycles and is making noise. Found error codes for shifter fault and communication loss between board and console. Ordering gear case clutch main control and console not in stock. ;1 W10754448 (clutch) and 1 W10811956 (drum assy) and 1 W10812423 (cntrl-elec) and 1 W10860738 (console)
Near Rancho Cucamonga, CA 91730
Tyler
Job Details: 01/22/2020
WASHER WHIRLPOOL WTW4855HW1 Customer stated that unit came damaged. Removed and replaced cabinet. Tested all works good at this time.
Near Rancho Cucamonga, CA 91730
Tyler
Job Details: 01/22/2020
WASHER WHIRLPOOL WET4027HW0 Customer stated that the unit is not draining the water. Found error code for motor fault. Cycle tested and found unit not agitating or spinning. Found capacitor is broken. Removed and replaced capacitor tested all works good at this time.
Near Oak Park, CA 91377
Joe
Job Details: 01/22/2020
WASHER AMANA NTW4516FW2 Unit needs a control board because it won’t power on. Ordering parts.; ordrng 1 W11170317 (cntrl-elec)
Near Paso Robles, CA 93446
Tom
Job Details: 01/22/2020
RANGE WHIRLPOOL WFG505M0BS0 "Upon arrival, Unit is on LP, unit purchased new from Lowe’s, with a purchased LP Conversion Kit, Cook Top Burners have correct orifice, Bake and Broil Tube did not receive correct orifice, flames orange. Damage to Divider, pieces coming off, damage to Burner Tube, damage to Ignitor Housing, order Divider, Burner Tube, Ignitor, and LP Conversion Kit./Divider - (W10670196)Burner Tube - (W11220387)Ignitor - (W10918546)LP Conversion Kit - (WPW10619560); ordrng 1 W10670196 (baffl-brnr) and 1 W10918546 (igntr-oven) and 1 W11220387 (burnr-oven) and 1 WPW10619560 (spud-orfce)"
Near Los Angeles, CA 91367
Danny
Job Details: 01/22/2020
RANGE KITCHENAID KSGG700ESS1 Oven light won’t go offFound loose connection at light switch Reinstall harness into light switch Test door and light is now turning off Unit is working properly Advised client to burn off oven b4 use and that unit will create smoke
Near Lemoore, CA 93245
Enrique
Job Details: 01/22/2020
WASHER WHIRLPOOL WFW5620HW0 Installed front load washer tub assembly . all functions tested normal .
Near Oxnard, CA 93036
Hector Zuleta
Job Details: 01/22/2020
WASHER MAYTAG MVWB835DW3 Customer states Lid not closing properly. I checked the unit and I found a broken lid and missing hinge wire. Ordered parts and rescheduled.; ordrng 1 W11259006 (lid) and 1 W11399226 (HINGE) and 1 W11401116 (HINGE) and 1 WP8563965 (lid hinge) and 1 WP8572974 (lid hinge) and 4 WPW10078270 (screw)s
Near Taft, CA 93268
Dane
Job Details: 01/22/2020
REFRIGERATOR KITCHENAID KFIS25XVMS10 Upon arrival customer states unit had stopped making ice. Unit was making ice at the time of service. Checked temperatures and sensors and everything checked out OK. Unit functions normal at time of service.
Near , CA 93280
Erick
Job Details: 01/22/2020
WASHER MAYTAG MVWC465HW2 Complete different issue. Found unit getting proper voltage but control board not responding. Unit will need new control board. Also found unit full of water will order pump to ensure repair; ordrng 1 W10919003 (pump-water) and 1 W11249158 (cntrl-elec)
Near Oxnard, CA 93030
Hector Zuleta
Job Details: 01/22/2020
DRYER WHIRLPOOL RGD4516FW0 Customer states dryer not heating. I checked the unit and I found a restricted vent. Advised the customer to clear up the vent. Tested ok.
Near Cambria, CA 93428
Tom
Job Details: 01/22/2020
FREEZER WHIRLPOOL WRX988SIBM03 "Found LED Modules in RC dim, for Panel and IM, no light in the FC. Attempted to removed LED Module for voltage and continuity test, and light returned, including RC lights. Reinstalled LED, tested, waited a few minutes, LED failure. Reinstalled original LED for testing, after a few minutes failed again, replace FC LED Module. Installed new LED Module, ran previously mentioned tests, check okay. No damage to unit or home from tech, job complete."
Near Shafter, CA 93263
Erick
Job Details: 01/22/2020
WASHER WHIRLPOOL MVWC300VW0 I called unit and found it not spinning. Accessed unit and found lots of oil leaking from gear case. Gear case assembly is bad and will need to be replaced along with lower components.. Customer declined estimate to repair at this time. Job complete
Near Visalia, CA 93277
Alejandro
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL KFIV29PCMS03 "Found the unit not cooling, replace dryer uv and charge refrigerant, not verify leaks for this time, check compressor condenser and refrigerator fan motors running normal"
Near East Los Angeles, CA 90022
Francisco
Job Details: 01/22/2020
WASHER WHIRLPOOL WTW5000DW1 "Checked unit found error codes f5 e1 and F7 e1. Lid switch malfunctioned during testing. Removed and replaced lid switch, tested ops unit now working as intended. Cx mentioned a noise but I was unable to re create noise during testing..; used 1 W11307244 (LATCH) from stock"
Near Pasadena, CA 91107
Francisco
Job Details: 01/22/2020
MICROWAVE WHIRLPOOL WMH31017HS3 Checked power and polarity checked out ok. Unit runs two seconds then goes back to clock setting. Ordering control board and control panel.Sr#7726952872 Rich.; ordrng 1 W10892389 (cntrl-elec) and 1 W11175576 (panl-cntrl)
Near Montebello, CA 90640
Francisco
Job Details: 01/22/2020
DRYER MAYTAG MGDB755DW "Removed and replaced motor,and blower wheel, unit now checks ok."
Near Sierra Madre, CA 91024
Francisco
Job Details: 01/22/2020
OVEN WHIRLPOOL WEG730H0DS0 Checked unit found error code f8 e0. Cleared code and re set control error code came back rescheduled for Friday.; ordrng 1 W11107275 (fan-blwr)
Near Madera, CA 93636
Kenneth
Job Details: 01/22/2020
COOKTOP KITCHENAID KICU500XBL00 Installed module. Programmed unit. And recieved F47 error code. Ordering UI board. Rescheduled customer for wednesday 1-29-20; ordrng 1 WPW10328453 (Ui)
Near Coarsegold, CA 93614
Kenneth
Job Details: 01/22/2020
REFRIGERATOR KITCHENAID KRMF706ESS00 Fridge is cooling. But freezer isnt. All functions checking good. And working as designed in diagnostics. Not automatically switching to cook freezer. Ordering UI and main board. Rescheduled customer for friday 1-24-20; ordrng 1 WPW10675033 (Control) and 1 W11330971 (UI)
Near Los Angeles, CA 91606
Leon
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Cx states that unit is not working properly.Cx states that after replacing water filter takes about 2 months later water filter replace icon lights blinking on UI instead of 6 months.Tried to call Whirlpool Tech Line Support they are not available.Tried to call Dave no answer.Ordering UI.; ordrng 1 W11130216 (cntrl-elec)
Near Los Angeles, CA 90027
Leon
Job Details: 01/22/2020
DISHWASHER WHIRLPOOL WDF520PADW7 Replaced sump motor assembly.After running diagnostic check unit working properly as designed
Near Arroyo Grande, CA 93420
George
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Still frozen shut customer to call wen hawed out.reschedule.
Near Clovis, CA 93619
Jonathan
Job Details: 01/22/2020
DISHWASHER WHIRLPOOL WDF330PAHB1 Installed harness and dispenser tested working to spec
Near Morro Bay, CA 93442
George
Job Details: 01/22/2020
OVEN KITCHENAID KOSC504ESS01 Installed part tested check out ok complete. No dents or dings cause by tech.
Near Ontario, CA 91764
Tyler
Job Details: 01/22/2020
WASHER WHIRLPOOL WFW5620HW0 Customer stated that the unit will not start. Unit will not go into diagnostics. Ordering main control and console not in stock.; ordrng 1 W11319991 (cntrl-elec) and 1 W11322903 (cntrl-elec)
Near San Luis Obispo, CA 93401
George
Job Details: 01/22/2020
REFRIGERATOR KITCHENAID KBRO36FMX01 Found refrigerator not cooling properly in freshfood area found fan ok controlboard not communicating need to replace control board and fan .control board no longer available complete. No dents or dings cause by tech.
Near Ontario, CA 91764
Tyler
Job Details: 01/22/2020
DRYER WHIRLPOOL WGD4815EW1 Customer stated that dryer is making noise and missing handle. Removed and replaced rollers with dryer repair kit and handle part number W10861225 invoice 10468609. Tested all works good at this time.; used 1 4392065 (DRYER REPAIR KIT) from stock
Near Fresno, CA 93711
Irvin
Job Details: 01/22/2020
REFIRGERATOR JENN-AIR JFC2089BEP01 The gasket is not sealing on top. The rails are not pulling closed. Ordering gasket and rails. ; ordrng 1 W10571967 (frz door gasket (gr)) and 2 WP13055901 (slide)s
Near Fresno, CA 93711
Irvin
Job Details: 01/22/2020
ICEMAKER KITCHENAID KUIX305EBL1 Removed power installed pump. Assembled unit ran test good. All ops normal.
Near Turlock, CA 95380
Cruz
Job Details: 01/22/2020
WASHER MAYTAG WTW4800BQ1 "Needs more work- found agitator to be stripped at shaft, only problem with unit, ordering part for unit. ; ordrng 1 WP3951744 (agitator)"
Near Rancho Cucamonga, CA 91701
Tyler
Job Details: 01/22/2020
REFRIGERATOR KITCHENAID KRFF707ESS00 Customer stated that the ice maker is not making ice and the ice in the bin is melting and leaking. Removed and replaced ice maker adaptor kit and ice maker tested all works good at this time.
Near Lemoore, CA 93245
Enrique
Job Details: 01/22/2020
WASHER WHIRLPOOL WTW5000DW1 "Installed central electric and shifter . Performed calibration . Ran quick wash cycle test . Found the unit only fills with hot water ( shorted valve solenoid ),Need new valve . ; ordrng 1 W11210459 (valve)"
Near Apple Valley, CA 92308
Darren
Job Details: 01/22/2020
WASHER WHIRLPOOL WTW5000DW2 "Replaced faulty control board, calibrated unit, cycle tested washer"
Near Stratford, CA 93266
Enrique
Job Details: 01/22/2020
DRYER WHIRLPOOL MGDB765FW0 "Inspected Maytag dryer . Customer concerns , not heating . Found shorted control board ( burn marks ) .; ordrng 1 W11089308 (cntrl-elec)"
Near Fresno, CA 93704
Irvin
Job Details: 01/22/2020
WASHER WHIRLPOOL WTW4816FW2 Cx is experiencing sound that are not normal. No error codes found in the system. CX INSTRUCT the NORMAL and SENSING work together. Can not deep feel and normal. Explained extra rinse. The unit is operating properly.