Near Madera, CA 93638
Kenneth
Job Details: 05/04/2020
WASHER MAYTAG MHW3505FW2 Long fill no fill. Ordering trap and switch. Water pressure checked ok. Also ordering ACU. unit stuck in spin due to sending off balance load ; ordrng 1 WPW10448876 (Switch) and 1 W11201284 (Acu) and 1 W10903220 (Trap)
Near Bakersfield, CA 93304
Andrew
Job Details: 05/04/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Removed and replace icemaker rent icemaker to diagnostics test and it cycled. Advise customer to give unit 24 hours for Ben to be full of ice. I only received one icemaker there are two listed in my PDR I only have one I did not receive the other.
Near Thousand Oaks, CA 91320
Aaron
Job Details: 05/04/2020
MICROWAVE KITCHEN AID KMCS3022GSS2 Checked unit not heating verified making a loud buzz noises like magnetron is bad unit is not repairable exchange only referred customer to the 1800# in the book with model # sand serial #.
Near Thousand Oaks, CA 91320
Aaron
Job Details: 05/04/2020
DRYER WHIRLPOOL WGD4815EW2 "* Not heating , found the thermal fuse bad , replaced tested unit , Found the customers house venting is clogged minimal airflow at best advise them to have the venting cleaned out and cleared before using the unit again other than that operating normal now"
Near Visalia, CA 93277
Chase
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Installed new valve and raised up freezer door. All ops are now testing normal. Job complete.
Near Calabasas, CA 91302
Danny
Job Details: 05/04/2020
OVEN WHIRLPOOL WFG505MOBS3 Door is gasket is damage and oven not working Replaced door gasket Replaced igniter and control and gas valve Reinstall unit Test oven and oven is now working properly
Near Simi Valley, CA 93065
Danny
Job Details: 05/04/2020
DRYER WHIRLPOOL WGD7120HW0 "Unit is displaying WiFi factory And won’t work Follow the instructions from Technical Service Pointer #: W11432650 Action Required: MandatoryRelease Date: February, 2020Power up and unit is now heating and cycling properly Unit is working"
Near Los Angeles, CA 91411
Antonio
Job Details: 05/04/2020
RANGE WHIRLPOOL WFG505M0BW2 The outer door is broken and bottom drawer damaged. Inner door also has marks and scratches. Ordered parts client will decide and let us know.; ordrng 1 W11099211 (panel-drwr) and 1 WPW10535767 (glass-door) and 1 WPW10535777 (glass-door)
Near Bakersfield, CA 93308
Patrick
Job Details: 05/04/2020
LAUNDRY MAYTAG MVWB865GW0 Lid cracked. Abuse not suspected. Needs new lid. Removed and replaced. Tested unit. All ops checked good
Near Bakersfield, CA 93312
Andrew
Job Details: 05/04/2020
REFRIGERATOR AMANA ARB2557CSL Cx stated unit not cooling all the time. Will run for a few days then shut off. Unit has bad thermostat. Ordering thermostat ; ordrng 1 WP67003000 (control- f)
Near Bakersfield, CA 93312
Andrew
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Unit was not plugged in. Customer stated that unit was not cooling at all plug unit in the pressure came on fan came on evaporator fan came on condenser started pulling heat from my discharge line. Advise customer to leave it plugged in and run for 24 hours. We will reschedule call for tomorrow and have a tech come out and to properly diagnose unit.
Near Bakersfield, CA 93309
Andrew
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Called WPL techline Joel and said to run RTV around freezer and refrigerator cabinet. Said to peel corner fillers back and pit RTV in corners and put fillers back. Said to replace fan blade and gaskets on evap cover. SR# 7727690671; ordrng 1 W10579698 (gasket) and 1 WP2163777 (blade-fan) and 1 WP482338 (adhesive)
Near Upland, CA 91784
Jaime
Job Details: 05/04/2020
DISHWASHER KITCHENAID KDFE454CSS4 Found dishwasher working normal brand agnostics no error codes stored call technical support on spoke to Chris we went through again through diagnostics and we couldn’t find anything tighten power cord contacts at the outlet everything checked OK all the time and service
Near Malibu, CA 90265
Joe
Job Details: 05/04/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Replaced parts unit should return to target temperature within 24 hours. Job complete. Collected 100$ and talked to crystal to make sure pricing was right.
Near Visalia, CA 93291
Chase
Job Details: 05/04/2020
DRYER WHIRLPOOL WED4850HW0 "Cx concern dryer not running cycle. Confirmed 240v at outlet, confirmed continuity at thermal fuse. Found bad push to start button and timer, ordering parts for repair.; ordrng 1 WPW10436303 (TIMER) and 1 WPW10446920 (PUSH TO START)"
Near Oxnard, CA 93033
Joe
Job Details: 05/04/2020
WASHER WHIRLPOOL WTW4950HW0 Unit would not wash after filling due to lid lock not sensing it was closed. Recalibrated control and unit began to function as designed. Job complete.
Near Victorville, CA 92394
Cesar
Job Details: 05/04/2020
DISHWASHER WHIRLPOOL WDT710PAHW1 Heater not coming on no power to heater from control replaced control all tested good
Near Upland, CA 91784
Tyler
Job Details: 05/04/2020
REFRIGERATOR KITCHENAID KRFC604FSS01 Customer stated that the unit is frosting up on refer evaporator. Per service pointer ordering main control and cover per S code double labor not sure if S code is covering this repair. Customer to defrost.; ordrng 1 W11114721 (cntrl-elec) and 1 W11395635 (COVER)
Near San Dimas, CA 91773
Tyler
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRT1L1TZYW01 Customer stated that the unit has been building condensation ever since previous company changed door seal. Found door is leaking air. Ordering door. Coast shows one in stock.; ordrng 1 W11023679 (dor-fip)
Near Patterson, CA 95363
William
Job Details: 05/04/2020
WASHER MAYTAG MVWB835DC3 "Replaced latch Assy, ran self diagnostics cycle, unit operating as designed."
Near Fresno, CA 93704
Irvin
Job Details: 05/04/2020
DISHWASHER WHIRLPOOL WDF520PADM7 The DW has a crack in the line water is spraying. The drain motor is not seating on the sump. ; ordrng 1 8269144A (drain hose) and 1 W10878507 (inlet tubing) and 1 W11025157 (pump&motor) and 1 WPW10195536 (water inlet port) and 1 WPW10545278 (drain hose)
Near Manteca, CA 95337
William
Job Details: 05/04/2020
DISHWASHER KITCHENAID KDTE104ESS1 "Replaced tine row, retainer & roller assys. Tested bottom rack functions, tested ok"
Near Camarillo, CA 93012
Joe
Job Details: 05/04/2020
WASHER MAYTAG MVWB765FW0 Units control is being shorted by a faulty water valve. Ordering parts.; ordrng 1 W10920541 (cntrl-elec)
Near Arvin, CA 93203
Patrick
Job Details: 05/04/2020
WASHER MAYTAG MVWC565FW Found the u it having issues with a suds error. Customer not using too much soap. Testing the unit out and it keeps powering off when motor kicks on. Ordering motor control and capacitor ; rqstng P&A on 1 W11026785 (motor-drve) and 1 W11116594 (cntrl-elec) and 1 W11395618 (CAPACITOR )
Near Los Angeles, CA 90065
Leon
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL KRFC704FPS01 Cx states that unit is missing ice maker After running diagnostic check find that unit is missing ice maker and wire connections are just damaged coming from inside of left door Called Partner Spoke Elianor S.R. # 7727642597 . Explained the situation She said its not covered Cx needs to contact to Sears
Near Bakersfield, CA 93312
Erick
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL GE BUILT IN right side tracked broken causing drawer not to slide in and out. Unit will need new track.; ordrng 1 WR72X10191 (slide asm 10)
Near Modesto, CA 95351
Cruz
Job Details: 05/04/2020
DRYER MAYTAG MEDB765FW0 "Fixed for fcc- unit in warranty- cx claims unit is turn off within 5 mins into its cycle, removed bottom panel and tested sensor wire harness and found it to be bad, I then installed new one (harness wire) tested unit in a high heat cycle it heated, no codes, unit is working as designed, cx ok repair."
Near Westlake Village, CA 91362
Joe
Job Details: 05/04/2020
REFRIGERATOR KITCHENAID KSSC48QVS05 WPW10395656 160.67WPW10159842 156.18WP2260518B 18.14Unit needs a water valve. Filter cap. And ice bucket.; ordrng 1 WP2260518B (cap-filter) and 1 WPW10159842 (valve-inlt) and 1 WPW10395656 (ice-contnr)
Near Malibu, CA 90265
Joe
Job Details: 05/04/2020
MW OVEN COMBO WHIRLPOOL KMHC319ESS4 Units magnate in is not heating machine. Ordering magnetron and collected 115 service fee.; ordrng 1 W11230995 (magnetron)
Near Denair, CA 95316
Lance
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL AFD2535DEQ "Tech line sr#In sticky notesOn arrival unit was powered off, plugged in and compressor running, and unit has began cooling. Cannot hear any usual noise. Condenser coils warm, freezer section getting cold. Put on new start device and unit working as designed. Soap and bubble test discharge tube no leaks. Need to give it few days for cooling, if cooling stop we will need to re route with compressor and discharge tube.; used 1 W10613606 (CAPACITOR RELAY) from stock"
Near Modesto, CA 95351
Lance
Job Details: 05/04/2020
DRYER MAYTAG MEDX655DW1 "Fixed-replaced faulty bearing drum ring, as well as replaced 2 rollers, belt, and drive pulley. Ran and tested, unit is now spinning, and working as designed."
Near Modesto, CA 95351
Lance
Job Details: 05/04/2020
DRYER MAYTAG MEDB766FW0 "Fixed- replaced faulty drum seal as well as installed dryer repair kid, (rollers, belt, pulley). Ran and tested ok. Allow 10 minutes for glue to cure. Unit now fully operational"
Near Escalon, CA 95320
William
Job Details: 05/04/2020
WASHER MAYTAG MHW3505FW0 "Called cx , unit over filling, did not receive part tordered, ordered drain hose & water valve for unit. This is a stacked unit, 2 MAN JOB.; ordrng 1 W11281268 (hose) and 1 WPW10435242 (valve)"
Near Los Angeles, CA 90065
Leon
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Technical Service Pointer #: W11092686EIce buildup on evaporator cover under crispers shelf Ice maker is overproducing ice Can’t remove evaporator cover Please give this job back to JV or schedule next visit for Rich.Cx aware to defrost unit prior next visit.Confirmed with Rich to schedule on his route ; ordrng 1 W10886931 (icemaker)
Near Modesto, CA 95350
Lance
Job Details: 05/04/2020
WASHER WHIRLPOOL WFW72HEDW0 "Fixed-replaced control board, panel control (user interface) as well as pressure switch. Auto test passed, unit is now working as designed, display is working now."
Near Oxnard, CA 93030
Joe
Job Details: 05/04/2020
FREEZER WHIRLPOOL WRF535SWHZ00 Units ice maker is not working causing it to not make ice.control is also not opening and closing causing it to not allow cold air to leave freezer. Also found a breach in the bottom gasket. Ordering parts.; ordrng 1 W10571967 (frz door gasket (gr)) and 1 W10884390 (icemaker) and 1 WPW10594330 (control)
Near Port Hueneme, CA 93041
Joe
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Units door gasket is physically tore. Ordering gasket.; ordrng 1 W10443315 (gasket-fip)
Near Modesto, CA 95350
Lance
Job Details: 05/04/2020
WASHER WHIRLPOOL MVWC565FW2 "Instructed customer on proper loading techniques , high efficiency detergent , as well as drain pipe in sink needs to not touch water. No errors stored in memory, passed calibration and auto test ok. Unit is working as designed."
Near Port Hueneme, CA 93041
Joe
Job Details: 05/04/2020
RANGE WHIRLPOOL WGG745S0FS02 Units membrane has burnt. It has damaged the panel due to burning ordering parts.; ordrng 1 W10879583 (swtch-memb) and 1 WPW10318550 (panl-cntrl)
Near Rancho Cucamonga, CA 91737
Tyler
Job Details: 05/04/2020
RANGE WHIRLPOOL KCGD506GSS00 Customer stated that the igniters stay on sometimes. Found spill shorted out switches but now is dry and working. Customer declined additional service.
Near Fontana, CA 92336
Tyler
Job Details: 05/04/2020
WASHER MAYTAG MVWB765FW0 Customer stated that the unit is not spinning the clothes out. Checked unit for error codes. Found overloading code. Ran unit through diagnostics. Found spins settings were on slowest settings. Fixed and calibrated all works good at this time. Pump sent to SW I don’t have it.
Near Lathrop, CA 95330
William
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Found dents on freezer door, Took picture of freezer door dents, see pics , ordered freezer door for unit.; ordrng 1 W11301145 (dor-fip)"
Near Fontana, CA 92335
Tyler
Job Details: 05/04/2020
MICROWAVE MAYTAG MMV4205DS1 Customer stated that the unit is off. Found open thermal fuse. Removed and replaced fuse from truck stock. Tested all works good at this time. Pre id parts sent to SW I didn’t receive.; used 1 W10138793 (FUSE) from stock
Near Los Angeles, CA 91331
Randy
Job Details: 05/04/2020
WASHER WHIRLPOOL CAE2745FQ0 Removed and replaced control and actuator. Tested now working as designed. Collected 65.00 cash for labor.
Near Los Angeles, CA 90039
Leon
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Cx states that unit is not working properly.After running diagnostic check find that unit is not cooling in both compartments unit has a bad control board Quote Parts control board $200.00Labor $140.00S.C. $115.00Total $455.00Cx payed full amount of $455.00; ordrng 1 W11035841 (cntrl-elec)
Near Fresno, CA 93702
Timothy
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Checked unit for evidence of dye. Could not find any evidence of dye on the welds , exposed tubing, condenser or evaporator. Found the pressures are low. Called WPTS(7727671461) to document my findings, explain that the unit cools after the repair but looses cooling later( about 3-5 days) and for service advise. WPTS states that I can not find dye and I have installed 2 dye dryers and compressors that they would put the unit up for review. They stated that they would contact the customer but if the customer wanted to call in they should provide the sr # (7727671461) and call next week so they would have time to review the service report."
Near Baldwin Park, CA 91706
Stephen
Job Details: 05/04/2020
REFRIGERATOR MAYTAG MRT118FFFH01 Ran diagnostics. Not cooling. Found ice ball on cap tube into evaporator. 4 count job. Allow extra time . SEND SEALED SYSTEM TECH ONLY. Compressor has 10 year part warranty.; rqstng P&A on 1 W10836706 (EVAPORATOR ) and 1 W11092625 (COMPRESSOR )
Near Fontana, CA 92335
Kevin
Job Details: 05/04/2020
WASHER MAYTAG MVWB765FW0 Customer stated the unit has been getting clothes caught under agitator. Needs new designed agitator per service pointer. Ordering part.; ordrng 1 W11161960 (agitator)
Near Los Angeles, CA 91335
Randy
Job Details: 05/04/2020
DISHWASHER WHIRLPOOL KDTE704DPA0 Found not starting found door was hitting left side of cabinet and not allowing to latch. Lifted left leg. No more rubbing on side. Now starting up. Collecting for service call 115.00 via cc.If recalled send with latch. WPW10653840
Near Riverside, CA 92506
Kevin
Job Details: 05/04/2020
MICROWAVE WHIRLPOOL KEMC377KBS0 Removed and replaced spring inside micro door. Tested unit. All tests good.
Near Santa Maria, CA 93455
Rich
Job Details: 05/04/2020
WASHER WHIRLPOOL WFW87HEDW0 "Replaced bad pressure switch...F3E1Ran diagnostics, passed.Operating as designed."
Near Glendale, CA 91208
John
Job Details: 05/04/2020
DRYER MAYTAG MGD6630HW0 Replaced the front panel that was damaged by one of the technicians. Replaced the front panel. The dryer tested good.
Near Santa Maria, CA 93455
James
Job Details: 05/04/2020
REFRIGERATOR KITCHEN AID KRFC704FSS Replaced parts. Ran icemaker fill test and home position test. Unit filled as intended and is working as intended at this time.
Near Fresno, CA 93720
Timothy
Job Details: 05/04/2020
DISHWASHER KITCHENAID KDTM404EBL3 Installed the sump and control. Tested unit. Unit checks ok.; ordrng 1 W10834770 (harns-wire)
Near Merced, CA 95341
Kenneth
Job Details: 05/04/2020
WASHER WHIRLPOOL MVWC565FW0 Installed cam and actuator and tested unit. Unit is now working properly. Customer approves function at this time.
Near Fresno, CA 93720
Timothy
Job Details: 05/04/2020
WASHER MAYTAG MVWB835DW4 "Checked for faults, ran a service test, checked for grounded polarized power. No faults , unit passes the service test and the outlet is grounded and polarized. Called WPTS(7727592626) and was told to replace the UI.; ordrng 1 W11115285 (panel-cntl)"
Near Cayucos, CA 93430
Tom
Job Details: 05/04/2020
REFRIGERATOR JENN-AIR JB36NXFXLE00 "Found Bailer Arm in the off position. Customer states that unit never made any ice after IM installation. Put Arm in on position, unit rotates, harvests, and calls for water. Tech left Bailer Arm in the off position after installation, recall on tech, job complete. No damage to unit or home from tech, job complete."
Near Los Angeles, CA 91402
Randy
Job Details: 05/04/2020
WASHER WHIRLPOOL CAE2743BQ0 - Called office at 920 knew I was running early. Client said they would let me in per George. One of the tenants let me in. They opened door for laundry room. Gave cod charged tenant was unaware of cost. Waiting for manager. Unit unplugged and no power outlet available check quick pics. Waited they show up at 9:55 Unit not operating for client on arrival. Now plugged in. Board fine lights green. Ran diagnostics passed. Unit now working collecting for service call 115.00. Client said he wants lid switch replaced . Found no issue with switch but client insisting he needs this switch replaced. Quoting for switch. 155labor and 65.54 plus 6.23 tax. 226.77 total on return visit. ; ordrng 1 WPW10482836 (latch)
Near Bakersfield, CA 93311
Erick
Job Details: 05/04/2020
DISHWASHER WHIRLPOOL WDT970SAHW Found flaw in panel.Install new parts on unit. Retest today and customer approved. Job complete
Near Rialto, CA 92376
Kevin
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Unit getting high humidity in RC. I found defect in RC door causing gasket not to seal in lower left. I tried forming and adjusting cabinet. Still not touching. Ordering door. ; ordrng 1 LW10599404 (dor-fip)
Near Los Angeles, CA 91335
Randy
Job Details: 05/04/2020
WASHER WHIRLPOOL WFW92HEFW0 Found model serial rubbed off from use. Bellow is all black mold needs replaced as well. Multiple error codes. F1e1 f8E1 long drain f5E2 Complaint stops mid cycle and won’t proceed ran diagnostics valve for dispensing squeaking while dispensing and sounds like holding back from filling. Needs valves and dispenser as well. Found excessive soap in machine. Drain pump loud humming bad pump. Stacked unit. Needs to be unstacked. W108621903 call count. ; rqstng P&A on 1 W10862190 (dispenser) and 1 W11173364 (bellow) and 1 WPW10247306 (valve) and 1 WPW10448876 (switch-wl) and 1 WPW10605427 (pump-water)
Near Paso Robles, CA 93446
Tom
Job Details: 05/04/2020
WASHER MAYTAG MHW5500FW1 "Installed Control Board and Door Lock, ran diagnostic tests, check okay. No damage to unit or home from tech, job complete."
Near West Covina, CA 91792
Stephen
Job Details: 05/04/2020
WASHER MAYTAG MVWX655DW1 "19244 ELBERLAND street West Covina Ca 91792 is correct Address. Ran diagnostics. Had f2e1 error code. Cleared error code. Stuck in pump out mode. R & R pressure tube. Cleared tube. Ran calibration, auto test cycle. Fills, agitates, drains, rinses, dispenses, and spins properly. Complete."
Near La Verne, CA 91750
Stephen
Job Details: 05/04/2020
DRYER-GAS WHIRLPOOL WGD75HEFW0 "Ran diagnostics. Not drying, found harness plug to Dryness sensor not seated. Reconnected harness plug. Tumbling and heating properly at this time. Instructed customer to have foil venting replaced with aluminum duct. Complete."
Near Santa Maria, CA 93455
Rich
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Reroute for part...; ordrng 1 W11087438 (motor-evap) and 1 WPW10389152 (SUPPORT)
Near Claremont, CA 91711
Stephen
Job Details: 05/04/2020
DISHWASHER WHIRLPOOL WDT720PADM1 "Replaced heater assembly. Ran diagnostics. Had f5e1, f9e1 error codes. Cleared error codes. Ran diagnostics cycle. Heater amp draw 8.5A. Unit is plumbed to cold water, no air gap. Instructed customer to call plumber. Instructed customer NOT to use DW until plumbing is corrected. Complete."
Near Santa Maria, CA 93455
Rich
Job Details: 05/04/2020
FREEZER WHIRLPOOL WRX986SIHZ00 Reroute for parts. Warped drawers...; ordrng 1 W10858802 (bin-freezr) and 1 WPW10493169 (bin-freezr)
Near Riverside, CA 92501
Tyler
Job Details: 05/04/2020
REFRIGERATOR KITCHENAID KSSP42QKS00 Customer stated that the refer compartment is not cooling. Found no air flow from freezer to refer compartment. Customer is going to try and defrost unit.
Near Bakersfield, CA 93311
Erick
Job Details: 05/04/2020
REFIRGERATOR KITCHEN AID KFIS29BBMS02 Cycled unit and found unit with frost buildup around evaporator causing Fan to make loud noise. Tested and found-heater not engaging causing it not to cycle properly. Replaced fan assembly with new bimetal. Re-tested it and unit is nowcooling properly in both sections job complete
Near Bakersfield, CA 93311
Erick
Job Details: 05/04/2020
WASHER WHIRLPOOL WFW9600TA01 Cycled unit and found unit grinding as it spinning. Found shavings coming down causing unit to have strong burning odor. Basket is completely disengaging from tub. Unit will need new complete tub job. Customer declined estimate time of service. Job complete
Near Merced, CA 95341
Kenneth
Job Details: 05/04/2020
OVEN MAYTAG MER6600FZ0 F2E1 error code. Shorted keypad. Ordering new control. Rescheduled customer for Friday 5-1-20; ordrng 1 W11092468 (Control)
Near Bakersfield, CA 93311
Erick
Job Details: 05/04/2020
FREEZER KITCHENAID KRMF706ESS01 It’s all new parts on unit. Re-tested unit and unit cycled and filled with no errors. Job complete
Near Bakersfield, CA 93313
Erick
Job Details: 05/04/2020
M/W OTR KITCHEN AID KMHS120ESS09 Cycled unit and found rack not positioned properly causing it to Spark. Left roach holder leaning. Re tighten all screws surrounding rack holder. Re-tested unit unit is no longer sparking. Informed customer on operations with rack. Job comp
Near Palmdale, CA 93550
Jonathan
Job Details: 05/04/2020
WASHER MAYTAG MVWB766FW1 Found loose connection to valve. Fixed connection. Tested unit and is working properly.
Near Los Angeles, CA 90042
John
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "The refrigerator is not defrosting. The heater, and the bi-metal test good. Control failure. Ordering parts.; ordrng 1 WPW10503278 (refer elect cont brd)"
Near Moreno Valley, CA 92557
Rod
Job Details: 05/04/2020
WASHER MAYTAG MVWB835DW "Already had been declined estimate from Lowe’sCrystal please bill this out due to sending us back again.Consumer told, when he called back to see what the holdup was he was told that a tech would have to go back.Mark in the office found where the claim was denied but Lowe’s told the consumer that there was no pending serv call nor history on this. Mark said that the order plainly said that it was closed out due to that it was denied claim.Unnecessary trip needs billing out. Inst’d Cx to resched out to Lowe’s again.Cx also had the original estimate that was written up for Lowe’s by the tech RO see attached pix"
Near Fontana, CA 92337
Tyler
Job Details: 05/04/2020
RANGE WHIRLPOOL WGG745S0FS02 Customer stated that the grate is cracked in 2 places causing pans to move. Found defective grate. Ordering grates mot in stock.; ordrng 1 W11449099 (GRATE)
Near San Bernardino, CA 92408
Rod
Job Details: 05/04/2020
WASHER WHIRLPOOL WFW6620HC0 Returned to replace defective part W11322905 and W11324037As designed operation returned with no issues
Near Baywood-Los Osos, CA 93402
Tom
Job Details: 05/04/2020
WASHER WHIRLPOOL WFW72HEDW0 "Installed Bellow, ran diagnostic tests, all components functional, check okay, no leaks detected. No damage to unit or home from tech, job complete."
Near Jurupa Valley, CA 92509
Tyler
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Customer stated that the million on refer door is broken. Ordering mullion not in stock. Need to lift door when return.; ordrng 1 WP12722803AP (rail-mulln)
Near Morro Bay, CA 93442
Tom
Job Details: 05/04/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Upon arrival, customer states that unit does not open Dispenser to allow pod to enter unit. Ran unit in normal operation to observe behavior./Found no water to unit when called, visual inspection of water supply shows valve at wall was closed, recent garbage disposal replacement. Turned on valve, ran unit in normal operation, water supplied. Water Valve good, Recirculation Pump good, Drain Pump good, no opening of Dispenser. Visual inspection shows Dispenser disconnected from Control Board at Dispenser, secured connection, ran unit, check okay. No damage to unit or home from tech, job complete."
Near Lompoc, CA 93436
James
Job Details: 05/04/2020
WASHER WHIRLPOOL WFW5620HW0 Found unit with unresponsive control panel. Buttons on right side working and responsive. Buttons inside black selection panel non responsive. ; ordrng 1 W11319991 (cntrl-elec)
Near Bakersfield, CA 93311
Erick
Job Details: 05/04/2020
DISHWASHER WHIRLPOOL WDT970SAHW Office cannot get a hold of customer. No voicemail set up. Cannot run call. Customer is a no-show; schdld next appmnt for 5/6 WED !
Near Lancaster, CA 93534
Jonathan
Job Details: 05/04/2020
WASHER WHIRLPOOL WFW560CHW0 Found defective drawer.; ordrng 1 W11318755 (drawer)
Near Lancaster, CA 93536
Jonathan
Job Details: 05/04/2020
FREEZER KITCHENAID WRV986FDEM Found defective thermistor and fan; ordrng 1 W11109595 (motor-evap)
Near Santa Clarita, CA 91351
Randy
Job Details: 05/04/2020
WASHER AMANA NTW4516FW1 F0E2 over suds condition. F0e5. Off balance load detected. Found not spinning found belt was off motor . Placed in correct spot. now spinning properly. Ran diagnostics cleared codes. Now working. Job complete
Near Lancaster, CA 93536
Jonathan
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Found defective control board. ; ordrng 1 W11224256 (cntrl-elec)
Near Porterville, CA 93257
Michael
Job Details: 05/04/2020
DRYER MAYTAG MGDB835DW4 Cx states unit sometimes makes a rattling noise but unit needs to run for excessive time. Unit is running check lint creek light was illuminated. Cx states dryer vent exits on the roof.Cx states they cleaned the dryer vent with a blower but did not run a cleaning brush through the hard piping.Dryer is running on timed dry entire time and tech was not able to recreate issue. Advised cx to record event and call back if issue persist. No functional failures while tech is in the home. Job complete
Near Redlands, CA 92373
Rod
Job Details: 05/04/2020
REFRIGERATOR KITCHEN AID KRSC500ESS00 Andrew in wfcc tech line ref# 7727671581. Use autho code KPNH8PNFP1Found that addional issues with user interface control. User interface won’t respond to all buttonsPrepaid labor 150.00 C/C 3164855486. Trip already paid on first attempt on this separate issue.; ordrng 1 W10822646 (cntrl-elec)
Near Clovis, CA 93611
Andrew
Job Details: 05/04/2020
REFRIGERATOR KITCHENAID WRV986FDEM00 Checked unit pressure and was 8 inches in vacumn and head pressure was 185. Ran diagnostics test 4 pressure equalized test 4 sub 4 low side was 2 psi and high side was 138 psi. Test 4 sub 5 low side was 8 inches vacumn and high side was 200 psi. Unplugged unit in test 4-5 dumped charged. Removed cap line from freezer evap. Ran 130 psi charge and no nitro coming out of freezer cap line. Called WPL techline to document SR# 7727641379 unit sent for product review.
Near Bakersfield, CA 93312
Jim
Job Details: 05/04/2020
DISHWASHER KITCHEN AID KDTE204ESS4 Fault 7-1 No temperature rise detected. Heater did not turn on in diagnostic testing. Touch pad was difficult to work. Wash motor will decrease in pressure durning the testNo high loop in the drain hose. Will be causing dirty water to drain back into the dishwasher.; rqstng P&A on 1 W10696509 (heater) and 1 W10902006 (cntrl-elec) and 1 W10905441 (console) and 1 W11084657 (pump&motor)
Near Bakersfield, CA 93314
Jim
Job Details: 05/04/2020
DRYER ELECTRIC MAYTAG MVWC565FW0 Missing parts in the boxes and a defective lid lock; ordrng 1 W10752187 (screw) and 1 W10837741 (lid strike) and 1 W11307244 (latch) and 1 W11385424 (RETAINER)
Near Hanford, CA 93230
Enrique
Job Details: 05/04/2020
DRYER WHIRLPOOL WGD5000DW3 "Whirlpool dryer not heating , Found shorted thermal cut off . Installed new part . Tested it , all functions work as designed ."
Near Los Angeles, CA 91344
Randy
Job Details: 05/04/2020
DRYER MAYTAG MDG4000BWQ Found cx wants the unit looked at. Found outside units. Found bad bearings wheels. ; ordrng 1 12001541 (bearing & roller asy) and 1 WP6-3700340 (bearing)
Near Corcoran, CA 93212
Enrique
Job Details: 05/04/2020
RANGE WHIRLPOOL WFC150M0EW0 Installed new control . All functions tested normal .
Near Santa Clarita, CA 91355
Randy
Job Details: 05/04/2020
REFRIGERATOR KITCHENAID KRFC302EPA02 Replaced freezer gasket. Replaced top gasket. Found defective in the middle need new one. ; ordrng 1 W10830047 (gasket-fip)
Near Tulare, CA 93274
Chase
Job Details: 05/04/2020
WASHER MAYTAG MVWX655DW Cx complaint is that they are not getting enough water to unit. Found cold valve solenoid clogged with dirt. Cleaned out valve and re installed. Unit now getting proper amount of water to unit. Tested and calibrated. All ops now testing out normal. Unit now working by design. Job complete.
Near Fresno, CA 93711
Timothy
Job Details: 05/04/2020
REFRIGERATOR KITCHENAID KRFC300ESS01 Inspected unit and found a gap at the ULH FC door gasket. Steamed gasket and frosted area. Door is sealing better tracks feel like they have more resistance than intended after clearing them of frost. Checked damper operation. Damper is opening and closing properly.; ordrng 2 WP13055901 (slide)s
Near Denair, CA 95316
Cruz
Job Details: 05/04/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 "Complete- cod- oow- cx claim ff compartment is not cooling properly, found Condensation on ice box, found fan not blowing causing condensation, found temps in ff @ 40° which is normal found temps in fc @ 5° which is normal, led module lights flickering at times according to the customer, unit needs parts ($245.79 wpw10675033 main cntrl) ($317.71 w10804160 led cntrl elec) ($130.09 w10846539 fan) labor ($125.00) service call($115.00) tax ($55.33) total amount ($997.92) cx paid with a personal check of $115.00 only, send cx this work order and receipt via email please thanks."
Near Ducor, CA 93218
Michael
Job Details: 05/04/2020
WASHER MAYTAG MVWC565FW2 "Cx showed tech two videos of unit in use. One video in rinse mode and the other vid in spin cycle both making wobbling noises.Removed agitator and hub drive and inner wash tub found nothing damaged or any indications of any issues. Tub spins freely by hand with no noises.Tipped unit back and removed splutch kit and is good, shifter arm is good motor is good no idea what’s going on. Ordering gearcase W11035751And inner wash tub W10752719Office to contact cx when parts are available; ordrng 1 W10752719 (INNER WASH TUB) and 1 W11035751 (GEARCASE)"