Near Castaic, CA 91384
Joe
Job Details: 06/09/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 Units diffuser and ui panel are not functioning causing unit to not cool in refrigerator side. Customer needs insulin frozen and this is a medical emergency for her. Ordering parts.; ordrng 1 W11214887 (cntrl-elec) and 1 W11317276 (DIFFUSER)
Near Madera, CA 93637
Kenneth
Job Details: 06/09/2020
DISHWASHER KITCHENAID KDTM404KPS0 Leak float chiming. Found water in drip tray. Cleared water. Checked for leaks. Didn't find any leaks. Informed customrr water could have been there from install. Removed switch. Cleaned up water. And tested. Unit is working properly.
Near Los Angeles, CA 91344
Raymond
Job Details: 06/09/2020
WASHER MAYTAG MVWC565FW0 Upon arrival cx states unit stops intermittently and will display wash on console. Cx states console becomes unresponsive. Tested unit and could not verify condition. Load tested unit and nothing found. Advised cx to record issue and call back within 30 days for re-evaluation.
Near Fontana, CA 92336
Jaime
Job Details: 06/09/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Customer did not want to pay. She claims, she was never informed about the visit pay 115"
Near Rialto, CA 92377
Jaime
Job Details: 06/09/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Found bucket half full. Ice maker is making ice. Temperature it’s good. There is no way to boost this ice maker to go fasterICE MAKER ITS MAKING ICE
Near Bakersfield, CA 93312
Chase
Job Details: 06/09/2020
DRYER - GAS MAYTAG MGD8200FC0 Installed new parts. Tested. No more scraping sound. All ops now testing normal. Job complete.
Near Glendora, CA 91741
Andy
Job Details: 06/09/2020
REFRIGERATOR KITCHENAID KRFC300ESS03 "Making to much ice, found ice maker arm came out causing it not to stop, reinstalled arm and tested unit working properly"
Near Glendora, CA 91741
Jaime
Job Details: 06/09/2020
WASHER MAYTAG MVWB765FW0 Installed all parts listed. Left washer working no error codes nothing
Near Camarillo, CA 93010
Joe
Job Details: 06/09/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Drain pump just wasn’t seated correctly
Near La Cañada Flintridge, CA 91011
Leon
Job Details: 06/09/2020
DRYER WHIRLPOOL CGM2745FQ0 Cx states that unit is missing door key for service Open the door and explained Cx how to use the unit After running diagnostic check unit working properly as designed
Near Glendora, CA 91741
Andy
Job Details: 06/09/2020
WASHER WHIRLPOOL WFW5620HW0 "Not draining, found 3 error codes, f5e2 , f0e2 , foe5 called techline to find how to adjust detergent sr#772799635399 adjust harness to lid switch tested unit working properly"
Near Glendale, CA 91208
Leon
Job Details: 06/09/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Cx states that unit is not working properly. Re-adjust temperature on both compartments. After running diagnostic check unit working properly as designed
Near Modesto, CA 95354
Lance
Job Details: 06/09/2020
DISHWASHER KITCHENAID KDTE334GPS0 Ran and tested unit. Unable to verify complaint of any leaks. Drain and fill tested ok. All connections checked ok. Unable to determine leak unit is working as designed
Near Arcadia, CA 91007
Juan
Job Details: 06/09/2020
OVEN WHIRLPOOL MES5875BAN "Oven and burners not working on arrival. Checked for voltage at electrical outlet, only 110 coming in. Checked home’s electrical breaker (very old type) for whatever reason, there are 3 breakers, two that seem to be 110 each, were labeled cooktop. One 220v labeled oven. After trying different combinations with the 3 breakers, was able to restore 220v to the unit. Both smaller breakers set to off, and larger one to on. Pointed that out to the customer.Checked unit’s ops, unit is working fine. All burners and oven are heating properly."
Near Pasadena, CA 91101
Francisco
Job Details: 06/09/2020
DRYER - ELECTRIC WHIRLPOOL WED5620HW1 Removed and replaced ACU and console unit now checks ok.
Near Temple City, CA 91780
Juan
Job Details: 06/09/2020
REFRIGERATOR WHIRLPOOL KBSN602ESS Left upper led in F.F.C very dim. Replaced led assembly. All lights are working fine now.
Near Bakersfield, CA 93312
Jim
Job Details: 06/09/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Unit tested ok
Near San Marino, CA 91108
Juan
Job Details: 06/09/2020
OVEN WHIRLPOOL KODE500ESS04 "Customer concerned oven temperature not getting up to what is selected. Ran diagnostics, no error codes stored.Ran a baking cycle on both ovens, temperature was between 310 and 320 both ovens when the preheat alarm went off. Reported that to tech line, they advised since the oven sensors are close to the broil elements, reading during preheat is higher that it actually is, to allow oven to cycle at least 3 times for proper temperature readings. Upon allowing ovens to work, it was determined to calibrate oven temperature to plus 20. Advised customer to use oven, and to monitor results. To allow 10 minutes after preheat alarm to allow unit to cycle two to three times for more accurate temperature in cavity.Customer also concerned about fan running too long. Informed customer it’s a cooling fan running, it will run as long as necessary to cool cabinet and controls cavity to prevent any overheating damage."
Near Bakersfield, CA 93314
Jim
Job Details: 06/09/2020
OVEN KITCHENAID KOSE507ESS04 Replaced control board. Unit tested ok
Near Lemoore, CA 93245
Enrique
Job Details: 06/09/2020
REFRIGERATOR MAYTAG MFW2055FRZ00 "Inspected Maytag refrigerator . Customer concerns , dispensing water very slow . Found water tube on valve leaking , not fully inserted . Connected water tube into valve correctly , retested it . All functions tested normal , no leaks ."
Near Glendora, CA 91741
Andy
Job Details: 06/09/2020
DRYER WHIRLPOOL WGD5620HW0 "Not heating good, adjustment sensor and ran test did not find any error codes checked vent flow is food tested unit working properly"
Near South El Monte, CA 91733
Juan
Job Details: 06/09/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Replaced freezer door switch and bulb. Checked ops, switch’s operations check fine."
Near Castaic, CA 91384
Joe
Job Details: 06/09/2020
REFRIGERATOR WHIRLPOOL ED5GTGXNQ00 Ice maker I had put in last week was defective. Replaced ice maker job complete.
Near Inyokern, CA 93527
Patrick
Job Details: 06/09/2020
DRYER AMANA NED4655EW1 Unit not heating for the customer . Checked out and found loose connection at the thermal fuse. Causing no ops. Tightened and secured. Tested unit. All ops checked good
Near Beverly Hills, CA 90210
Isidore
Job Details: 06/04/2020
DRYER MAYTAG MGD8630HW0 "Found blower WP697772 and motor W11086656 noisy, parts ordered; ordrng 1 W11086656 (motor-drve) and 1 WP697772 (blower wheel)"
Near Coalinga, CA 93210
Alejandro
Job Details: 06/04/2020
REFRIGERATOR KITCHEN AID KSRB22FHSS02 "Found the unit not cooling, dryer have restricted, replace drier, service valve and charge refrigerant, check compressor condenser and refrigerator fan motors running normal ; used 1 WPW10143759 (DRIER UV) from stock, pckd up 1 W10913906 (coupler1/4)"
Near Baldwin Park, CA 91706
Juan
Job Details: 06/04/2020
WASHER MAYTAG MVWC465HW2 "F8e1 long fill/no fill. On arrival, unit was in cancellation mode. Drain pump activated. Ran diagnostics, found hot water valve off. Turned water on. Checked ops, unit is working fine. Advised customer to keep both water valves on. To use TAP COLD option if only cold water desired."
Near Los Angeles, CA 91604
John
Job Details: 06/04/2020
RANGE WHIRLPOOL WFG550S0HZ1 "The convection fan motor is coming apart and scraping on the inside. Also the temperature doesn’t seem to go any higher than 160°. The control has field, and the convection fan broke ordering the parts I need; ordrng 1 W10116351 (blade) and 1 W10167915 (fan-convct) and 1 W10213748 (nut) and 1 W10586204 (sensor) and 1 W11204531 (cntrl-elec)"
Near La Cañada Flintridge, CA 91011
Leon
Job Details: 06/04/2020
REFRIGERATOR KITCHENAID KBFO42FTX04 Replaced all selected parts.After running diagnostic check unit working properly as designed
Near Baldwin Park, CA 91706
Juan
Job Details: 06/04/2020
WASHER MAYTAG MVWX655DW1 F7e7 motor unable to reach speed. Found coins stuck between washplate and spin basket. Removed coins. Hot water valve dispensing very little water. Unit’s suspension is loose. Inlet water valves and suspension rods need to replaced.; ordrng 1 W11130362 (suspension)
Near Glendale, CA 91208
Leon
Job Details: 06/04/2020
DISHWASHER WHIRLPOOL KDTE204EPA3 Cx states that unit is not working.After running diagnostic check find that unit has a bad control panel ; ordrng 1 W10891913 (panel-cntl)
Near Tehachapi, CA 93561
Patrick
Job Details: 06/04/2020
WASHER WHIRLPOOL WTW6120HW0 Removed and replaced belt. Tested unit. All ops checked good
Near Los Angeles, CA 90065
Leon
Job Details: 06/04/2020
REFRIGERATOR WHIRLPOOL WRT311FZDM01 Cx again has a defrost issue.Ordering correct thermistor Please give this job back to original tech JV; ordrng 2 W10902214 (thermistor)s
Near Los Angeles, CA 91352
Leon
Job Details: 06/04/2020
REFRIGERATOR KITCHENAID KFCP22EXMP4 Cx states that unit is not getting correct temperature.After running diagnostic check find that unit has a bad dumper diffuser ; ordrng 1 WPW10594329 (control)
Near Tulare, CA 93274
Enrique
Job Details: 06/04/2020
WASHER WHIRLPOOL MVWB765FW4 "Inspected Maytag washer . Customer concerns , unit not completing wash cycles , displaying error code . In diagnostics found locked rotor error . Installed slider assembly , Performed calibration . All functions tested normal , no leaks ."
Near Bradley, CA 93426
Tom
Job Details: 06/04/2020
WASHER MAYTAG MVWX655DW1 "Entered diagnostics, found error code F5E2, F8E1, F7E7. Cleared error codes, ran diagnostic tests, Lid Lock good, Water Valves good, Drain good, Agitate good, Spin good. Customer states that unit will not spin, showed tech common load, only a few articles of clothing, sweater, shirts and leggings. Visual inspection shows nothing between tubs, calling Techline offsite, no signal./Techline - AustinAdvises replacement of parts, recommends double checking Air Pressure System and Wiring Harness’.File Number - 7727985000/Suspension - (W11130362)Control Board - (W11116592)Actuator - (W10913953); ordrng 1 W10913953 (actuator) and 1 W11116592 (cntrl-elec) and 1 W11130362 (suspension)"
Near Corcoran, CA 93212
Enrique
Job Details: 06/04/2020
MICROWAVE WHIRLPOOL WMH78019HZ0 "Installed new parts , retested it . All functions tested normal ."
Near Corcoran, CA 93212
Enrique
Job Details: 06/04/2020
COOKTOP WHIRLPOOL WCG77US0HS00 "Installed new knobs , called techline to document sr7727984829 . We ran video chat requested by techline , instructed customer to use correct cooking pots , and to use rear burners to prevent knobs damage ."
Near Coalinga, CA 93210
Enrique
Job Details: 06/04/2020
WASHER WHIRLPOOL WTW5000DW3 "I arrived to customers home to repair the washer . Mrs. PONCE stated , the unit got exchanged ."
Near Los Angeles, CA 91335
Danny
Job Details: 06/04/2020
REFRIGERATOR WHIRLPOOL WRS322FDAM Broken housing Replaced housing Reinstall unit and replaced filterAdvised client to flush a gallon of water Unit is working properly mo water leaks
Near Los Angeles, CA 91367
Danny
Job Details: 06/04/2020
WASHER WHIRLPOOL WFW7590FW0 Unit is not opening the door and full of water Found drain pump clogged Removed pump filter and cleared housing Reinstall unit and ran a self test cycle and unit is completed with no leaks and no issues Unit is working properly
Near Simi Valley, CA 93063
Danny
Job Details: 06/04/2020
MICROWAVE KITCHENAID KOCE500ESS04 Sr#7727984425Turntable is giving burn smell and not turning at at all Called techline and document ; ordrng 1 W10911403 (motor-turn) and 1 W10915648 (cntrl-elec)
Near Dinuba, CA 93618
Frank
Job Details: 06/04/2020
DRYER MAYTAG MED3500FW1 Customer stated no powerPerformed diagnostics No codes no power Checked voltage at inletOpen lead - there is a short somewhere From breaker too outletI instructed customer to call electrician Job completed
Near Los Angeles, CA 91307
Danny
Job Details: 06/04/2020
WASHER WHIRLPOOL WTW8500DC5 Unit is making loud noises and no water going in on rinse cycle Replaced valve and reinstall washer and still making loud noises Need to order gear case ; ordrng 1 W10752283 (washplate) and 1 W10811956 (drum assy)
Near Cutler, CA 93615
Frank
Job Details: 06/04/2020
WASHER WHIRLPOOL WTW4816FW2 Customer stated not agitating Performed diagnostics Running diagnostics Found long drainWon’t stop And doesn’t agitating Need to order drain pumpGear case Will order parts ; ordrng 1 W10919003 (pump-water) and 1 W11255272 (gearcase)
Near Glendora, CA 91741
Jaime
Job Details: 06/04/2020
REFRIGERATOR KITCHENAID KFIS29BBWH02 Found ice maker harvesting but 2 small cubes at the time customer has a very low water pressure
Near Kingsburg, CA 93631
Frank
Job Details: 06/04/2020
OVEN WHIRLPOOL MGR6600FZ1 Customer stated says pooping noise and turns off every 3-4 minutes Performed diagnostics Found the igniter faultyControl has a bad connectionWill order parts; ordrng 1 W11162730 (module-spk)
Near Fresno, CA 93730
Jonathan
Job Details: 06/04/2020
DRYER MAYTAG MEDB835DW4 Found thermal fuse popped replaced also breaker for dryer not resetting has power issues unable to test
Near Fresno, CA 93720
Jonathan
Job Details: 06/04/2020
REFRIGERATOR KITCHEN AID KRSC503ESS01 Found inlet not opening replaced tested working to spec
Near Rancho Cucamonga, CA 91701
Jaime
Job Details: 06/04/2020
WASHER WHIRLPOOL WTW8000DW Found no respond to commands on user interfaceOrdered part; ordrng 1 W11200557 (cntrl-elec)
Near Rancho Cucamonga, CA 91739
Jaime
Job Details: 06/04/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Found door closing properly. The noise it’s created by the upper freezer bin wheels are cracked ordered part; ordrng 1 W10704090 (bin-freezr)
Near Sanger, CA 93657
Jonathan
Job Details: 06/04/2020
WASHER WHIRLPOOL WTW6120HC0 Found agitator loose making noise reinstallled tested work to spec
Near Fresno, CA 93720
Jonathan
Job Details: 06/04/2020
MICROWAVE WHIRLPOOL WOC75EC0HV01 Found display in restart loop need display board customer will look for pop; ordrng 1 W11107257 (console)
Near Stevenson Ranch, CA 91381
Raymond
Job Details: 06/04/2020
WASHER WHIRLPOOL WTW8000BW0 "Upon arrival cx states unit door is rusting. This is caused by bleach splash rusting and oxidizing lid. Replaced lid and tested, unit functions as designed."
Near Clovis, CA 93611
Jonathan
Job Details: 06/04/2020
KITCHEN WHIRLPOOL WDT970SAHZ0 Found inner door doesn’t have the pegs to hold the silverware; ordrng 1 W10713614 (door-inner)
Near Santa Clarita, CA 91355
Randy
Job Details: 06/04/2020
RANGE JENN-AIR JDRP548HL00 Found faulty board. Won’t go on for client. Tried to go into diagnostics On both mode knobs and cannot get it to go into diagnostics. Right oven worked for me but left oven didn’t work. Worked on convect bake but not regular back. Ordering UI. ; ordrng 1 W11319204 (cntrl-elec)
Near Stevenson Ranch, CA 91381
Raymond
Job Details: 06/04/2020
WASHER MAYTAG MVWB835DW1 "Installed washplate and replaced gearcase, rotor stator clutch. Tested unit. Unit functions as designed."
Near Santa Clarita, CA 91355
Raymond
Job Details: 06/04/2020
FREEZER KITCHENAID KRSC503ESS01 "Upon arrival cx states main control and evap harness has been replaced, unit still gets warm in FC and melts all the food and ice. Temps at 38 and 2. Needs UI ; ordrng 1 W11340158 (Ui)"
Near Pasadena, CA 91103
Francisco
Job Details: 06/04/2020
DRYER MAYTAG MGD5630HW1 Checked unit found issue with roller. Removed and replaced dryer repair kit. Unit now checks ok.
Near Stevenson Ranch, CA 91381
Raymond
Job Details: 06/04/2020
MICROWAVE KITCHENAID KMBS104ESS03 "Upon arrival cx states unit displays cool on UI after 5 min of cooking, measured power output per tech sheet and found in range, contacted Dustin 7727984866 and discussed, measured power output at 1 min not the 30s per tech sheet. Unit heating fine. Was advised to look into cooling fans, mag, and installation.; ordrng 1 W10426308 (motor-fan) and 1 W11409822 ( MAG)"
Near Altadena, CA 91001
Francisco
Job Details: 06/04/2020
WASHER WHIRLPOOL NTW4516FW Found new issues with 7nit please RS for Saturday.; ordrng 1 W10192089 (dispenser bleach) and 1 W10531289 (ring-tub)
Near Modesto, CA 95350
Lance
Job Details: 06/04/2020
REFRIGERATOR WHIRLPOOL KRFF302EWH02 "Fixed- found ice maker shut off arm out of place causing non stop ice production. Repaired/reposition shut off arm and now ice maker is now fully functional, and now has ability to shut off properly when ice bucket is full. Unit checked ok."
Near Madera, CA 93636
Timothy
Job Details: 06/04/2020
REFRIGERATOR JENN-AIR JBL2088HES Customer states that they spoke with the customer service department and was told we were going to bring out a part to fix the unit. The part identified by sears is NLA. Customer still wants the unit looked at but it is unplugged now and will need to run for at least 24 hours to be able to diagnose properly.; schdld next appmnt for 6/5 FRI !
Near Madera, CA 93636
Timothy
Job Details: 06/04/2020
REFRIGERATOR MAYTAG MFF2558FEZ05 Customer keeps finding the IM bail arm in in the up position. And the mullion is still sweating.; ordrng 1 W10884390 (icemaker) and 1 W11435334 (DOOR FIP)
Near Ceres, CA 95307
Cruz
Job Details: 06/04/2020
DRYER MAYTAG MEDB765FW0 "Fixed- installed new parts (cntrl elec, harness wire) tested unit in a high heat cycle it heated fine, runs quiet, no codes, unit is working as designed, cx ok repair."
Near Kerman, CA 93630
Irvin
Job Details: 06/04/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Cx says the ice fascia has condensation and leaks down front of the ice door and into the gasket and out the bottom. The ice maker is over filling and causing the leak during fill and ice ejection. Replacing ice maker. ; ordrng 1 W10746960 (icemaker)
Near Turlock, CA 95380
Cruz
Job Details: 06/04/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Fixed for fcc- found unit not draining water out from tub, removed pump and found a piece of glass stuck in pump causing water not to drain, removed glass and reinstalled pump and then tested unit in a diagnostic test mode it completed filled, wash, drain, heated, no codes, no leaks."
Near Hilmar, CA 95324
Cruz
Job Details: 06/04/2020
MICROWAVE KITCHENAID KMHS120ESS09 "File # 7727985478 Leon from whirlpool tech line has documented that cx states when using the right front and right rear burners over the stove microwave handles and cntrl panel are hot cx said they are using the exhaust fan at high speed still they are claiming it’s no different, tech line said the cx is using to much of a big pot on front burners that is creating hi flames, cx said that they are using small pots pans, this is documented with whirlpool."
Near Turlock, CA 95382
Cruz
Job Details: 06/04/2020
RANGE WHIRLPOOL WFE550S0HZ1 "Need more work- found spring on hinge to be snap off causing door not to close, had to remove door from unit and replace it on Cx floor to prevent any damages to door. Ordering part for unit. ; ordrng 1 WPW10299224 (hinge-door)"
Near Turlock, CA 95382
Cruz
Job Details: 06/04/2020
DISHWASHER KITCHENAID KDFE104DWH2 Complete- cx cancelled at the door.
Near Turlock, CA 95380
Cruz
Job Details: 06/04/2020
WASHER WHIRPOOL MVWC465HW0 "Needs more work- cx claims cold water is not entering wash basket, checked for codes and found f3e2 water temperature fault code valve failure, need to order part for unit. Cx can only use hot water to wash clothes. ; ordrng 1 W11210459 (valve)"
Near Turlock, CA 95382
Cruz
Job Details: 06/04/2020
M/W OTR KITCHENAID KMHC319ESS4 Complete- - cx said they will purchase a new unit.
Near Denair, CA 95316
Cruz
Job Details: 06/04/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Needs more work- found ff compartment freezing food, drinks, found damper control to be stuck open and thermistor is reading out of range. Ordering parts for unit. ; ordrng 1 W10316760 (thermistor) and 1 WPW10196393 (damper control assy)"
Near Los Angeles, CA 91605
Randy
Job Details: 06/04/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Removed and replaced end cap. Now ok. Now working as designed job complete.
Near Los Angeles, CA 91405
Randy
Job Details: 06/04/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 E2 E5 errors No ice being made Found harvest incomplete. Ice not filling all the way adjusted and ran diagnostics passed. Had. Ran diagnostics then harvested complete. Unit now fills. Informed to wait 4 to 6 hours. For harvest. Job complete.
Near Bakersfield, CA 93308
Dane
Job Details: 06/04/2020
REFRIGERATOR KITCHENAID KSC23C8EYY00 Upon arrival the unit was not cooling properly. Found the freezer evaporator fan motor not turning. Removed and replaced freezer evaporator fan motor and tested unit. Unit functions normal now
Near Modesto, CA 95355
Cruz
Job Details: 06/04/2020
REFRIGERATOR WHIRLPOOL WRS325SDHV01 "File # 7727987638 Bruce from whirlpool tech line said to replace the ice maker if popping sounds coming near ice maker, cycled ice maker found no popping sounds, popping sounds are random, ordering part per whirlpool.; ordrng 1 WPW10300022 (icemaker)"
Near Bakersfield, CA 93308
Dane
Job Details: 06/04/2020
DISHWASHER WHIRLPOOL WDT710PAHB1 Upon arrival the unit was not washing the dishes. Found the unit not filling with water. Found the Molean connector disconnected from the water valve. Secured connection and tested unit. Unit functions normal now
Near Bakersfield, CA 93307
Dane
Job Details: 06/04/2020
WASHER WHIRLPOOL WFW5620HW0 Upon arrival the unit was being a white in the spin cycle. Found one of the suspension rods not clipped in place. Secured suspension rod and tested unit. Unit functions normal now
Near Bakersfield, CA 93307
James
Job Details: 06/04/2020
RESIDENTIAL REFR WHIRLPOOL WRS325SDHZ01 SR#7727965859 replaced drier and tested for leaks. Separated entire sealed system was unable to locate leak.Tech line deemed product unrepairableBill out for sealed system repair; used 1 W11179385 (DRIER) from stock
Near Bakersfield, CA 93307
Dane
Job Details: 06/04/2020
DRYER WHIRLPOOL WGD7500GC0 The door hinges were bent out so much that it dented the front panel. Unit needs new front panel and strike and door hinges; ordrng 1 W11366436 (STRIKE ) and 1 W11371722 (HINGE) and 1 W11376139 (HINGE) and 1 WPW10459661 (panel)
Near Bakersfield, CA 93311
James
Job Details: 06/04/2020
WASHER AMANA NFW5800HW0 Replaced control due to F-1/E-1Unit operating normally upon completion
Near Bakersfield, CA 93312
Erick
Job Details: 06/04/2020
REFRIGERATOR WHIRLPOOL KRFF507HPS00 Installed new motor fan. Re-tested it and it passed all tests with no errors. Job complete
Near Highland, CA 92346
Rod
Job Details: 06/04/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 Filter unable to be replaced and not seating in bayonet housingConfirmed Cleared cartridge housing obstruction and now filter housing working as designed.
Near Bakersfield, CA 93309
Jim
Job Details: 06/04/2020
REFIRGERATOR KITCHEN AID KRFF507ESS01 "There are two separate issues. 1, the refrigerator will shut down and not cycle for multiple hours causing the box to reach higher then normal temperature. ordering electronics that cause this issue. 2, there is a seal system leak in the fresh food evaporator..; 1 W10843055 (cntrl-elec) and 1 W11048823 (cover) and 1 W11089931 (panel-ui)"
Near Rialto, CA 92376
Rod
Job Details: 06/04/2020
RANGE WHIRLPOOL WFG505M0BS3 Gas company called out due to smelt gas at left rear burner according to s good report. Danger tag was not a fixed to machine.Could not confirm any gas leak on any connectors and no tubing voids.Possibly a burner left on without bring on flame. Accidental manipulation of range top knbs is common on this style.not a safety issue at this time.Consumer can resume using oven
Near Bakersfield, CA 93309
Jim
Job Details: 06/04/2020
REFRIGERATOR KITCHEN AID KFIS29PBMS00 Leak at access valve and muffler.; rqstng P&A on 1 W10619962 (heater) and 1 W10637219 (cntrl-elec)
Near Pasadena, CA 91106
Francisco
Job Details: 06/04/2020
M/W OTR KITCHENAID KMHC319ESS1 "Removed and replaced control and light bulbs, unit now checks ok."
Near San Bernardino, CA 92411
Rod
Job Details: 06/04/2020
REFRIGERATOR MAYTAG MFI2269DRM01 No ice productionConfirmed motor assembly had stripped gears incomplete harvest; ordrng 1 W10882923 (icemaker)
Near Reedley, CA 93654
Jonathan
Job Details: 06/04/2020
WASHER WHIRLPOOL WTW5000DW3 Found drain pump bad replaced tested working to spec
Near San Bernardino, CA 92411
Rod
Job Details: 06/04/2020
WASHER WHIRLPOOL WTW5000DW1 "Stops and starts during wash Makes excessive noise and shimmies and shakes Confirmed noisy bearings and appears leaking water at tub seal.Tub, basket, gearcase, washplate actuator and splutchThe water valve is not getting voltage from control.No voltage to water valves nor to drain pump.Ordering machine control drain pump and water valve assembly as well.; 1 W10721967 (drive pulley) and 1 W10752283 (washplate) and 1 W10752719 (basket) and 1 W10876600 (drain pump) and 1 W10876600 (drain pump) and 1 W10913953 (actuator) and 1 W11116590 (cntrl-elec) and 1 W11210459 (valve) and 1 W11219115 (TUB)"
Near Arroyo Grande, CA 93420
George
Job Details: 06/04/2020
WASHER WHIRLPOOL MVWB766FW1 Found washer testing ok has error f0e3 error overloading customer instruct if need more water need to used deep fill and extra rinse for more water not to overload machine remove error retested filling and agitating. Customer very concern and disappointed to call customer care complete. No dents or dings cause by tech.
Near Nipomo, CA 93444
George
Job Details: 06/04/2020
WASHER WHIRLPOOL WTW7500GW2 File# 7727984288. Found bad control and clutch ok to order parts per tech line; ordrng 1 W10754448 (clutch) and 1 W11130237 (console) and 1 W11130238 (cntrl-elec)
Near Montclair, CA 91763
Stephen
Job Details: 06/04/2020
WASHER WHIRLPOOL WFW7590FW0 "Called tech line. SR # 7727985194. Per tech line, this is a customer use issue not a product defect. Refer to extended warranty. Ran diagnostics. Had f8e3 error code. Cleared error code. Draining slowly. Found cloth( sock ) and plastic brush in pump filter. Removed objects. Ran quick test cycle. Fills, washes, drains, rinses, dispenses, and spins properly at this time. Object caught between basket and tub appears to have come out or is not making noise at this time. Bellows is ok at this time. Complete."
Near Rialto, CA 92376
Stephen
Job Details: 06/04/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Replaced HV control. Ran diagnostics. Heater is working properly at this time. All tests passed. Unit is cooling properly at this time. Instructed customer to allow 24 hours before loading food. Complete.
Near West Covina, CA 91792
Stephen
Job Details: 06/04/2020
WASHER WHIRLPOOL WFW85HEFC1 "Ran diagnostics. Had f3e1, f8e3 error codes. Found worn drain pump, pressure sensor sticking. Air trap is clear, nothing in filter. Needs drain pump and pressure sensor. .; ordrng 1 WPW10448876 ( PRESSURE SENSOR ) and 1 WPW10605427 (DRAIN PUMP)"
Near La Verne, CA 91750
Stephen
Job Details: 06/04/2020
DISHWASHER WHIRLPOOL WDF130PAHW1 "Replaced open heater. Ran diagnostics. Fills, washes, drains, rinses, and dries properly. Heater is drawing. 8.2 A. Instructed customer to use rinse aid for proper drying. Instructed maintenance water line is too short( needs 6 ft line minimum. Complete."
Near Irwindale, CA 91706
Stephen
Job Details: 06/04/2020
WASHER WHIRLPOOL WFW75HEFW0 "Received only 3 shocks. Picked up one shock locally. Replaced 4 shocks, drain pump, and pressure sensor. Ran diagnostics. No error codes found. Fills, washes, drains, rinses,dispenses, and spins properly at this time. Complete."
Near Kerman, CA 93630
Irvin
Job Details: 06/04/2020
OVEN WHIRLPOOL WOS72EC0HS01 The clock is not keeping accurate time. On arrival it’s Jan 1 2020 10 am. Confirmed issue. CX INSTRUCT ON FEATURES AND GETTING ONTO WIFI. OVEN IS NOW IN WIFI. ALL FUNCTIONS TESTED AND NORMAL.
Near Glendora, CA 91740
Stephen
Job Details: 06/04/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 Need to call tech line.FC LED is not working. Needs LED kit per service pointer # W11460554. LED module is out of stock at vendor.; ordrng 1 W10695459 (LED MODULE- FC) and 1 W11396033 (SWITCH- FC)