Near Fontana, CA 92337
Kevin
Job Details:
08/31/2020
DRYER - GAS MAYTAG MGDB765FW0
Door seal fell off during cycle. Failed door seal. Removed and replaced door seal. All tests good.
Near Montclair, CA 91763
Andy
Job Details:
08/31/2020
LAUNDRY MAYTAG MVWB855DC3
"Door crack at hinge , replaced door and hinge tested unit working properly"
Near Turlock, CA 95380
Kenneth
Job Details:
08/31/2020
REFRIGERATOR WHIRLPOOL WRB322DMBW01
Found unit with a faulty ice maker. Ordering ice maker. Adjusted bottom feet to keep door from flying open. Rescheduled customer for friday 9-4-20; ordrng 1 W10884390 (Icemaker)
Near Glendora, CA 91741
Andy
Job Details:
08/31/2020
REFRIGERATOR KITCHENAID KRSC503ESS01
"Not cooling in fresh food compartment, found evaporator iced up, removed thermistor and tested good 8 ohms. Added gum seal on water tank lines going into liner also adjusted defrost time on CNTRL. Called techline sr#7728666117 tested unit working good"
Near Turlock, CA 95380
Kenneth
Job Details:
08/31/2020
WASHER MAYTAG MVWX655DW0
Unit noisy. Hub worn causing excessive wobble to tub. Ordering gearcase. Causing knocking noise during spin. Suspension bouncy. Ordrring washplate in case it needs to be broken off to replace other parts. ; ordrng 1 W11130362 (Suspension) and 1 W10902814 (Washplate) and 1 W10528947 (Hub)
Near Delhi, CA 95315
Kenneth
Job Details:
08/31/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04
Fojnd unit with no lights. Customer unable to change the LED modules. Ordering light. Rescheduled customer for wednesday 9-3-20; ordrng 1 WPW10515058 (Light) and 1 WPW10515057 (Light)
Near Glendora, CA 91741
Andy
Job Details:
08/31/2020
REFRIGERATOR KITCHENAID KBFN502ESS02
"Lights are not coming on one freezer, replaced freezer lights tested unit working good"
Near Turlock, CA 95382
Kenneth
Job Details:
08/31/2020
WASHER MAYTAG MVWB765FW3
Installed agitator abd tested. Unit working properly
Near Turlock, CA 95382
Kenneth
Job Details:
08/31/2020
DISHWASHER WHIRLPOOL WDF520PADM7
DOA. Found unit with power at plug. But not at junction box where power cord meets unit wires. Informed customet that he would need a new power cord. Customer approves.
Near Pasadena, CA 91103
Francisco
Job Details:
08/31/2020
RESIDENTIAL REFR WHIRLPOOL WRF560SEYM05
"Checked unit found obstructed defrost drain and fan not running. Order parts to complete repair.; ordrng 1 W10547719 (control,electronic) and 1 W10619951 (drain tube) and 1 WPW10464673 (motor-evap)"
Near Gustine, CA 95322
Kenneth
Job Details:
08/31/2020
WASHER WHIRLPOOL MVWB765FC4
Found unit with an F8E1 LF error. Found faukty water vakve. Replaced valve with Pre-ID and tested. Unit is now working properly.
Near Gustine, CA 95322
Kenneth
Job Details:
08/31/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00
Door not closing. Found screws holding rails not fully installed so door rails woukd stop on screws. No cool. Tightened screws and installed evap fan blade tested unit. Unit is now working properly
Near Arcadia, CA 91006
Francisco
Job Details:
08/31/2020
REFRIGERATOR MAYTAG MSS25C4MGZ03
Checked unit found both fans on and compressor on. No frost pattern and amp draw at around 0.4 amps. Unit needs sealed system repair. Informed cx he refused service and wants a new unit. Referred him to cx service
Near Pasadena, CA 91107
Francisco
Job Details:
08/31/2020
REFRIGERATOR WHIRLPOOL WRS315SNHM01
Checked unit found frost build up on fc evaporator cover. Found thermistor hanging and heater unplugged behind cover. Removed and replaced thermistor to ensure proper function. Unit now working properly.
Near Modesto, CA 95357
Perion
Job Details:
08/31/2020
WASHER MAYTAG MVWX655DW
Case number 7728667394Replaced the parts but unit was still only spinning the wash plate. Called tech line and tech suggested the parts I replaced but when I told him that I already tried those he suggested the gear case and drive hub. Wash plate has fused to shaft so will need to break to remove. ; ordrng 1 W10528947 (drive hub kit) and 1 W10902814 (washplate) and 1 W11035751 (gearcase)
Near Pasadena, CA 91101
Francisco
Job Details:
08/31/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01
"Removed and replaced door, unit now checks ok"
Near Pasadena, CA 91101
Francisco
Job Details:
08/31/2020
M/W OTR WHIRLPOOL WMH31017HS3
Removed and replaced control. Unit has a second issue.Sr7728667975
Near Hanford, CA 93230
Enrique
Job Details:
08/31/2020
WASHER WHIRLPOOL WFW560CHW0
"Customer concerns , washer leaking . Found Water leaking between door and bellow . ; ordrng 1 W11314648 (bellow)"
Near Pasadena, CA 91103
Francisco
Job Details:
08/31/2020
REFRIGERATOR KITCHEN AID KSS048FTX00
Checked unit found return duct blocked with ice. Removed evap cover found full frost pattern and ice blocking air return. Foam block in place snug fit. Used steam gun to clear ice and documented with tech line. Also inspected door seals for proper closure they checked ok. Advised cx to test and monitor temp and call back if she encounany issues.Sr#7728669226
Near Pasadena, CA 91103
Francisco
Job Details:
08/31/2020
DRYER WHIRLPOOL WHD5090GW0
"Checked unit found error code f1 unit not starting. Removed and replaced main board, tested ops unit now checks ok."
Near Camarillo, CA 93010
Hector Zuleta
Job Details:
08/31/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ03
Customer is concerned of dents on both fresh food compartment doors and scratches on the door handles (See pictures). ; ordrng 2 W11045129 (handle)s and 1 W11223753 (nameplate) and 1 W11435352 (RIGHT FRESH FOOD COMPARTMENT DOOR ) and 1 W11435353 (LEFT FRESH FOOD COMPARTMENT DOOR )
Near Hanford, CA 93230
Enrique
Job Details:
08/31/2020
REFIRGERATOR WHIRLPOOL WRF535SWHZ02
"Installed new control board , programmed code . All functions tested normal at time of service , no leaks ."
Near Hanford, CA 93230
Enrique
Job Details:
08/31/2020
RANGE WHIRLPOOL WFG320M0BW2
"Customer concerns , oven doesn’t turn on ( shorted control ) . Installed new control , all functions tested normal ."
Near Modesto, CA 95351
Perion
Job Details:
08/31/2020
WASHER WHIRLPOOL WTW4816FW2
Replaced drain pump and removed a piece of clothing that appeared to be the cause for the pump to burn out. Ran test and unit is back to normal.
Near Oxnard, CA 93033
Hector Zuleta
Job Details:
08/31/2020
RESIDENTIAL REFR WHIRLPOOL WRF560SEHV00
Customer was concerned of fresh food compartment condensation and freezing up food. I checked the unit and there was a gap in the fresh food compartment door gasket. Adjusted the gasket and tested ok. Also I noticed an overcrowded fresh food compartment blocking the air circulation. Advised the customer to rearrange the food avoiding food to close to the air tower and the back . Tested ok.
Near Clovis, CA 93611
Timothy
Job Details:
08/31/2020
REFRIGERATOR KITCHENAID KRFF707ESS01
Called WPTS( 7728667932) and was referred to Technical Service Pointer #: W11092686F and to order kit W11457241. I have been told to follow this service pointer line by line. Unit must be COMPLETELY DEFROSTED to perform this service pointer.; ordrng 1 W11033168 (harns-wire) and 1 W11211387 (cover-evap) and 1 W11457241 (KIT FOR Technical Service Pointer #: W11092686F)
Near Camarillo, CA 93012
Hector Zuleta
Job Details:
08/31/2020
REFRIGERATOR WHIRLPOOL WRX988SIBH01
"Customer was concerned of no ice production. I set the unit in diagnostic and ran tests: #45 (Water fill test), #36 (Ice box fan) and #37 (Ice box thermistor): It pass all. Also ran Test #56 (Ice Maker errors) it has a E2 code (Motor lost position). Replaced Ice Maker (WPW10764668). Cycled Ice Maker. Tested ok."
Near Somis, CA 93066
Hector Zuleta
Job Details:
08/31/2020
DRYER WHIRLPOOL MGDB835DC4
Customer is concerned of dryer been noisy during operation. I checked the unit and I found the dryer not been properly level. Adjusted legs. Tested ok.
Near Somis, CA 93066
Hector Zuleta
Job Details:
08/31/2020
WASH/DRY COMBO WHIRLPOOL WET4024HW0
Customer was concerned of washer intermittently locking or unlocking the lid. I set the unit in diagnostic and there was a EL code (Lid lock malfunction) and E5 ( Class B software error). Replace Electronic Control (W11189137) and Latch Assembly (W11471714). Tested ok.
Near Los Angeles, CA 90049
Isidore
Job Details:
08/31/2020
WASHER WHIRLPOOL WTW8120HC0
Note customer states user interface was stuck and that he power cycled washer before service and that washer has been working since.Found no codes test key pad no bad or sticky key found.Asked customer to test keypad not able to duplicate any problems at this time
Near Los Angeles, CA 90027
John
Job Details:
08/31/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0
"Do you have a wash on keeps falling off, the customer installed it five times. But it just keeps coming off. I installed it, to what I think is properly, but I’m ordering parts just to make sure that this stays together.; ordrng 1 W10340542 (spray arm) and 1 W10498900 (arm-spray)"
Near Clovis, CA 93619
Timothy
Job Details:
08/31/2020
REFRIGERATOR KITCHENAID KRSC503EBS00
Installed fan. Ran test 3 fan operating.
Near Los Angeles, CA 91606
Leon
Job Details:
08/31/2020
REFRIGERATOR WHIRLPOOL WRX735SDHV00
Cx states that unit is not working properly After running diagnostic check find that unit has a bad auger motor.Replaced auger motor.Unit working properly as designed
Near Los Angeles, CA 90042
John
Job Details:
08/31/2020
REFRIGERATOR KITCHENAID KFIS29PBMS03
"Explain the humming noise to the customer, they have a fan motor/additional fan motor for the icemaker that apparently has been added at one time. This is a normal noise when this fan has been added to the icemaker."
Near Los Angeles, CA 91605
John
Job Details:
08/31/2020
REFRIGERATOR WHIRLPOOL ED2GVEXVD00
"See office notes. The inlet water line has been cut off, replaced the water line. Installed the customers new water filter. Note, they have slow water pressure inside this home. The customer is aware of this. It will affect the performance of the water dispenser and the icemaker."
Near Los Angeles, CA 91604
John
Job Details:
08/31/2020
REFRIGERATOR JENN-AIR JFI2089WES9
"The customers concerned about no Weiss, replace the failed icemaker. The icemaker tested good at this time. The customer just installed a new filter also."
Near Los Angeles, CA 90039
John
Job Details:
08/31/2020
WASHER WHIRLPOOL WFW75HEFW0
"The door bellows, was plugged up with lint and debris. I had to use A curved pick to remove the compacted lint. The washer tested good. Show the customer how to stay on top of this so it doesn’t happen again."
Near Rancho Cucamonga, CA 91730
Tyler
Job Details:
08/31/2020
WASHER WHIRLPOOL WTW4855HW1
Unit is still loosing power then restarting. Ordering parts looking for possible short.; ordrng 1 W10832724 (drive motor) and 1 W10850133 (cord-power) and 1 W10913953 (actuator) and 1 W10919003 (pump-water) and 1 W11256099 (cntrl-elec)
Near Los Angeles, CA 91326
Randy
Job Details:
08/31/2020
WASHER WHIRLPOOL WFW560CHW0
"Concerned flooded her laundry room. Unit did not leak for me in any hose or part of the washer ran twice on fill diagnostics but not sure it filled enough. Cx said in bigger loads she would notice the leak. After no leaks from washer and heating drain pipe clogging backing up, my diagnosis is after heavy loads big amounts of water are drained and casues flooding. No hoses are leaking on machine drain pumps good detergent and valves good. Backed up stand pipe. Referred to plumber. Job complete"
Near Upland, CA 91786
Tyler
Job Details:
08/31/2020
DISHWASHER WHIRLPOOL WDF560SAFM0
Customer stated that the unit is not washing. Installed ordered parts by previous tech. Tested all works good at this time.
Near Rancho Cucamonga, CA 91737
Tyler
Job Details:
08/31/2020
OVEN KITCHENAID KODE500ESS01
Customer stated that the unit is not heating. Found no communication between touch pad and main controls. Removed and replaced touch pad and both controls. Tested all works good at this time.
Near Fresno, CA 93704
Timothy
Job Details:
08/31/2020
WASHER MAYTAG MVWX655DW2
"Customer states that it would stop during the cycle and not drain. They “reset it and it worked but obviously it is not working right”. Checked for faults and ran a service test. 0-4(high water temperature rinse cycle, 0-2(stuck key); ordrng 1 W11127357 (housing) and 1 W11419215 (CONTROL)"
Near Rancho Cucamonga, CA 91701
Tyler
Job Details:
08/31/2020
M/W OTR KITCHENAID KMHC319ESS5
"Customer stated that the unit is not heating, removed microwave and removed and replaced magnetron thermostat and diode. Tested all works good at this time."
Near Fontana, CA 92336
Tyler
Job Details:
08/31/2020
MICROWAVE WHIRLPOOL WOC75EC0HS03
Customer stated that the light stays on after the door is closed. Showed customer that door needs to be shut harder and whirlpool does not have a repair at this time. All works good at this time.
Near Fontana, CA 92336
Tyler
Job Details:
08/31/2020
DRYER WHIRLPOOL MGD6630HW1
Customer stated that the dryer will not heat. Found ignitor was not bolted down per factory. Removed and replaced flame sensor and ignitor. Tested all works good at this time.; used 1 279311 (IGNITOR KIT & BRACKE) from stock
Near Riverside, CA 92507
Kevin
Job Details:
08/31/2020
WASHER WHIRLPOOL WFW560CHW0
Unit not powering on. I reset user interface and put unit into diagnostic. No error codes found. I ran diagnostic cycle to reset software. All tests good.
Near Riverside, CA 92509
Kevin
Job Details:
08/31/2020
REFIRGERATOR WHIRLPOOL WRS588FIHV00
Unit not registering door being closed. Had to reset unit to sync user interface and main control. Tested unit. All tests good.
Near Modesto, CA 95355
Cruz
Job Details:
08/31/2020
WASHER AMANA NTW4516FW3
"Needs more work- found error codes f7e1 long drain f3e2 thermistor is shorted faulty inlet valve, cx claims at times wash cycle will stay stuck and will not complete a cycle, advise customer to wash small loads at this time. Ordering parts for unit. ; ordrng 1 W10919003 (pump-water) and 1 W11210463 (valve)"
Near Riverside, CA 92507
Kevin
Job Details:
08/31/2020
WASHER WHIRLPOOL WFW560CHW0
Recall on RO. Unit stopped mid cycle and would just run pump. I put unit into diagnostic and found code for off balance. Customer said RO told him to only wash 2 towels. Instructed customer on proper load size and that 2 towels is way too small.
Near Riverside, CA 92506
Kevin
Job Details:
08/31/2020
WASHER WHIRLPOOL WFW85HEFC1
" unit giving error for pressure switch. Called tech line, they said to silicone tips of pressure switch hose and replace harness. Ordering harness. ; ordrng 1 W11229597 (harns-wire)"
Near Modesto, CA 95354
Cruz
Job Details:
08/31/2020
REFRIGERATOR AMANA ART318FFDB06
"Needs more work- food, drinks and veggies are freezing in ff compartment at middle shelf, temp is set to 1 flake only problem with this unit. Ordering parts for unit. Unit Is from RAC ; ordrng 1 W11438736 (THERMISTOR )"
Near Santa Clarita, CA 91387
Raymond
Job Details:
08/31/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ03
"Upon arrival unit not making ice, found siezed ice maker. Used truck stock ice maker, replaced and tested, unit functions as designed.; used 1 4317943 (ICEMAKER) from stock"
Near Los Angeles, CA 91423
Raymond
Job Details:
08/31/2020
OVEN JENN-AIR JGRP548HL00
"Austin SR 7728666115 unit is being sent for exchange, documented notes found, small oven sensor is hitting back cabinet pinching and cutting wires causing direct short to ground. Sensor is new but when tightening down and securing sensor there is not enough space to allow wires and the crimps and cuts wire. Suggested to send to engineering. No repairs at this time, unit being exchanged."
Near Modesto, CA 95354
Cruz
Job Details:
08/31/2020
WASHER WHIRLPOOL WTW5000DW3
"Complete- found no power to unit checked for voltage at wall outlet and found 0v, checked breakers and found laundry room breakers in the off position, Flip breakers back on and then tested unit in a diagnostics test mode it completed filled wash drain spin locked & unlocked, unit is now working as designed. Cx ok repair."
Near Riverside, CA 92504
Kevin
Job Details:
08/31/2020
REFRIGERATOR WHIRLPOOL KRMF606ESS00
Removed and replaced deli door and deli display. All tests good.
Near Perris, CA 92570
Kevin
Job Details:
08/31/2020
WASHER AMANA NTW4516FW3
Customer stated unit will not finish cycle. I tested unit and found off balance loads causing issue. I tested unit with load of towels. All tests good. Instruct on off balance loads.
Near Perris, CA 92570
Kevin
Job Details:
08/31/2020
WASHER WHIRLPOOL WTW5000DW1
"Removed and replaced gearcase, washplate, actuator, cam, belt and cap. Tested and calibrated. All tests good."
Near Moreno Valley, CA 92553
Kevin
Job Details:
08/31/2020
WASHER WHIRLPOOL WTW4816FW1
unit not locking lid to go into spin cycle. I tested unit and found voltage to lid lock but lid lock not engaging. Removed and replaced lid lock. All tests good.
Near Los Angeles, CA 91344
Raymond
Job Details:
08/31/2020
REFRIGERATOR WHIRLPOOL WSR57R18DM02
"Needs defrost harness, due to loose handle door needs to be replaced, new screws will not fix the handle.; ordrng 1 W10746794 (dor-fmd) and 1 W11103760 (harness) and 1 WPW10481433 (nameplate)"
Near Grover Beach, CA 93433
George
Job Details:
08/31/2020
RANGE WHIRLPOOL WFC310S0ES4
Installed parts tested check out ok complete no dents or dings cause by tech.
Near Calabasas, CA 91302
Danny
Job Details:
08/31/2020
WASHER KITCHENAID KRFC704FPS01
Unit is dispensing water slowly Client had already replaced filter and dispenser is dispensing water with water flow Pulled unit out and check if any water line kinks none found Adjusted temp settings Advised client to allow 24hrs for unit to reach proper temp Cleaned condenser and vacuum cabinet space Reinstall unit no floor or cabinet damage Unit is working properly
Near Agoura Hills, CA 91301
Danny
Job Details:
08/31/2020
DISHWASHER WHIRLPOOL WDT780SAEM2
Unit is not draining found faulty drain pump Replaced drain pump and reinstall dishwasher Ran a self diagnostics test Unit completed with no leaks and no issues Unit is working properly
Near Westlake Village, CA 91361
Danny
Job Details:
08/31/2020
REFRIGERATOR WHIRLPOOL WRF535SMBW00
Unit is not making ice Found faulty old style ice maker and faulty valve Replaced valve and ice maker Reinstall unit and test ice maker unit cycled and filled up with water No water leaks found No floor or cabinet damage Advised client to allow 24hrs for unit to reach proper temperature
Near Loma Linda, CA 92354
Rod
Job Details:
08/31/2020
WASHER MAYTAG MVWB865GW0
Ordering lid; ordrng 1 W11259006 (lid)
Near Los Angeles, CA 91342
Raymond
Job Details:
08/31/2020
RANGE WHIRLPOOL KSGB900ESS0
"Replaced control, display, and console. Tested, 7nit functions as designed."
Near Glendale, CA 91208
Leon
Job Details:
08/31/2020
REFRIGERATOR KITCHENAID KBSD608ESS01
Replaced all selected parts.After running diagnostic check unit working properly as designed
Near San Bernardino, CA 92411
Rod
Job Details:
08/31/2020
WASHER WHIRLPOOL WTW5000DW2
Returned to replace defective or broken parts restoring back to as designed operation1 W10721967 (drive pulley) and 1 W10752187 (screw) and 1 W10752283 (washplate) and 1 W10752719 (basket) and 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 W11130362 (suspension) and 1 W11219115 (TUB) and 1 W11283592 (motor-drve)
Near Shafter, CA 93263
Erick
Job Details:
08/31/2020
REFRIGERATOR WHIRLPOOL WRS322FDAB
Cycled unit and found broken ice bin. The Baylor arm got stuck inside bin coil and pulled ice maker down and broken both ice maker and bin. All components will need to be replaced ; ordrng 1 W11342242 (BAYLOR ARM) and 1 WPW10300022 (icemaker) and 1 WPW10558424 (ice-contnr)
Near Redlands, CA 92374
Rod
Job Details:
08/31/2020
DRYER MAYTAG MED5630HC1
Won’t dry clothesConfirmed Cofounder lint wad in bottom of duct assembly and adjusted lint screen holder
Near Los Angeles, CA 91326
Randy
Job Details:
08/31/2020
KITCHEN KITCHENAID KCGC558JSS00
Found unit not sparking one of the ignitors. Bad harness Ordering harness ; ordrng 1 W11319687 (SPARK M) and 1 W11344433 (HARNESS)
Near Calimesa, CA 92320
Rod
Job Details:
08/31/2020
DRYER WHIRLPOOL WED4815EW1
NO power to product Confirmed .................pts not starting machine.Found breaker shut off due to shorted power cord at at machine j box corrected and as designed op returned.
Near Los Angeles, CA 91311
Randy
Job Details:
08/31/2020
FREEZER KITCHENAID KRFF707ESS01
Loud noise found coming from fan. Bad thermistor over frosting on fan now won’t cool. Needs new fan thermistor. Quoting for repair on defrost service call 115 Labor 80 Parts 59.70Total 260.37. I need 2 or more hours on job. Long defrost job. Please don’t slam techs route. Would be appreciated ; ordrng 1 W11033168 (harns-wire)
Near La Puente, CA 91746
Andy
Job Details:
08/31/2020
WASHER MAYTAG MVWB765FW0
"Unit shakes bad, found shocks were bad, replaced shocks and tested unit working good"
Near Los Angeles, CA 91324
Randy
Job Details:
08/31/2020
REFRIGERATOR WHIRLPOOL WED560LHW1
Found noisey at start. Client says noise has always been there. Worse now. Noise is very loud ordering new motor and wheels. Cx okayed ; ordrng 1 4392067 (dryer repair kit) and 1 W11234001 (motor-drve) and 1 W11327190 (wheel) and 1 WPW10344192 (pulley-idr)
Near Tehachapi, CA 93561
Patrick
Job Details:
08/31/2020
DISHWASHER MAYTAG MDB4949SHZ
Removed and replaced gasket. For the leak. Tested unit. All ops checked good
Near Bakersfield, CA 93308
Dane
Job Details:
08/31/2020
OVEN WHIRLPOOL WOS51EC7AS
Upon arrival the temperature would change settings and the clock would not stay set an a timer would not work. Unit needs new panel; rqstng P&A on 1 W10864146 (panl-cntrl)
Near McFarland, CA 93250
Erick
Job Details:
08/31/2020
WASHER WHIRLPOOL WTW7000DW4
"Installed new parts on unit, retested it and it passed all tests with no faults, job complete"
Near Bakersfield, CA 93312
Dane
Job Details:
08/31/2020
REFRIGERATOR WHIRLPOOL WZF34X20DW01
The compressor was defective. Ordering new parts; ordrng 1 W10750851 (compressor) and 1 W10913906 (coupler)
Near Bakersfield, CA 93305
Dane
Job Details:
08/31/2020
DISHWASHER WHIRLPOOL WDT710PAHB1
Unit was not washing. Found th motor windings open. Unit needs new motor.; ordrng 1 W11085683 (pump&motor)
Near Atascadero, CA 93422
Jim
Job Details:
08/31/2020
RANGE WHIRLPOOL WEG750H0HZ0
The touch controls do not work. Customer stated that the oven would shut down in mid cycle. Not able to test due to no controls; ordrng 1 W11205353 (cntrl-elec) and 1 W11339755 (CONSOLE )
Near Bakersfield, CA 93308
Dane
Job Details:
08/31/2020
WASHER WHIRLPOOL WFW72HEDW0
Upon Arrival the Bellows would have water sitting in it on the unit was done. There are holes in the Bellows that let it drain into the outer tub that were clogged with softener build up. Cleared softener build up and showed customer how to clean and maintain that area. Unit functions normal now
Near Paso Robles, CA 93446
Jim
Job Details:
08/31/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM00
Ice maker seized in the harvest cycle; ordrng 1 W10882923 (icemaker)
Near Arroyo Grande, CA 93420
George
Job Details:
08/31/2020
REFRIGERATOR KITCHENAID KRFC300ESS03
Found refrigerator with not a full frost pattern need to replace compressor and evaporator ok to order parts need seal tech for repair.; ordrng 1 W10507884 (compressor) and 1 W11256565 (evaporator)
Near Bakersfield, CA 93307
Dane
Job Details:
08/31/2020
WASHER WHIRLPOOL MGDC465HW0
On arrival customer concern was unit taking too long to dry. Found unit with a restricted vent. Instructed the customer to get venting cleaned out for unit to dry optimally
Near Nipomo, CA 93444
George
Job Details:
08/31/2020
COOKTOP KITCHENAID KCGS556ESS02
Found stove top pivoted of right side bezel keep coming off ok to replace .; ordrng 1 W10722085 (cooktop) and 5 W10853046 (bezel-knob)s
Near Los Angeles, CA 91335
Randy
Job Details:
08/31/2020
REFRIGERATOR WHIRLPOOL WRF992FIFM00
Not cooling for client up to temps desired. Client has windows open and no ac running. Unit might not be able to run as good during this heat wave. All ops working good fans run but client says her thermometer reads 40 and 50 s. Tested and found temps in last 6 hours in fridge were 39 F. Found no issue with fans. Might be bad parts will order control n torn gaskets as well will address. These issues. ; ordrng 2 W10688387 (gasket-fip)s and 1 W10889841 (cover-evap) and 1 W11389712 (CONTROL )
Near Atascadero, CA 93422
Jim
Job Details:
08/31/2020
ICEMAKER WHIRLPOOL WRX988SIBM01
Ice maker test good. The problem is the freezer temperature does not get below 10 degrees. Durning the testing the freezer only dropped to 17 degrees. There is a system leak most likely the fresh food evaporator.
Near La Puente, CA 91744
Andy
Job Details:
08/31/2020
RESIDENTIAL REFR WHIRLPOOL WRX986SIHZ00
"Not cooling in fresh food compartment , needs thermistor ; ordrng 1 W10316760 (thermistor)"
Near McKittrick, CA 93251
James
Job Details:
08/31/2020
REFRIGERATOR WHIRLPOOL ED2CHQXKB05
"Unit ice maker is bad. Found brown fluid in ice tray. Unknown substamce. Ordering new ice maker, water valve. And temp control. Will return when parts arrive. ; ordrng 1 4317943 (icemaker only) and 1 W10853654 (valve-inlt) and 1 WP2198202 (thermostat)"
Near Los Angeles, CA 91335
Randy
Job Details:
08/31/2020
DISHWASHER KITCHENAID KDTM354DSS0
Found not draining. Found bad pump. Replaced w truck stock. Now working as designed. Drains properly. ; used 1 WPW10348269 (PUMP-DRAIN) from stock
Near Los Angeles, CA 91356
Randy
Job Details:
08/31/2020
WASHER MAYTAG MVWC415EW1
Removed and replaced parts now working as designed job complete.
Near San Fernando, CA 91340
Raymond
Job Details:
08/31/2020
DISHWASHER WHIRLPOOL WDT710PAYM3
What happened to the drain pump I said I would use on return visit? Missing drain hose 5278; ordrng 1 WPW10348269 (drain pump) and 1 WPW10545278 (drain hose)
Near Los Angeles, CA 91316
Randy
Job Details:
08/31/2020
REFRIGERATOR KITCHENAID KBSD608ESS00
Removed and replaced multiple modules. Now working as designed job complete
Near San Fernando, CA 91340
Raymond
Job Details:
08/31/2020
WASHER MAYTAG MVWB765FW0
"Upon arrival cx states unit not filling with water, found siezed water valve. Needs valve.; ordrng 1 W11172234 (housing)"
Near Arcadia, CA 91006
Juan
Job Details:
08/31/2020
ELECTRIC RANGE JENN-AIR JGS9900CDS02
"Replaced control panel. Checked ops, unit is working fine."
Near Bakersfield, CA 93314
Erick
Job Details:
08/31/2020
WASHER WHIRLPOOL WFW5620HW
"Cycled unit and found units actuator not secured to case causing gears to slip. Reinstalled and secured actuator and pulley. Retested it and it passed all tests with no faults, job complete"
Near Los Angeles, CA 90272
Isidore
Job Details:
08/31/2020
OVEN JENN-AIR JMW2427DS02
Verified F1E6 error microwave generation errorsW11346197 magnetron and inverter W10217711 and microwave ACU W10815465; 1 W10815465 (cntrl-elec) and 1 W11346197 (MAGNETRON )
Near Walnut, CA 91789
Stephen
Job Details:
08/31/2020
REFRIGERATOR KITCHEN AID KRSC503ESS01
"Ran diagnostics. RC fan runs all the time. Needs RC thermistor, scroll fan, UI and HV controls, RTV sealant, and silicone grease; ordrng 1 W11098695 (FAN- SCROLL) and 1 W11172798 (HV CONTROL ) and 1 W11340158 (U I CONTROL) and 1 WP482338 (RTV SILICONE) and 1 WP542638 (GREASE- SILICONE )"
Near Cambria, CA 93428
Jim
Job Details:
08/31/2020
REFRIGERATOR MAYTAG MFC2061HEB
Found system leak in the low side tubing. Removed and replaced tubing. Recharged with 5 1/2 ounces of r134
Near Monterey Park, CA 91754
Stephen
Job Details:
08/31/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0
"Display is intermittent. Found black wire terminal pin to control backed out of connector. Reinserted terminal into connector. Leaking from drain hose. Needs drain hose, hose clamp.; ordrng 1 8269144A (HOSE- DRAIN) and 1 WPW10292152 (PARTS- MISC)"