Near Morro Bay, CA 93442
George
Job Details: 02/18/2020
MICROWAVE KITCHENAID KOCE500ESS08 Found oven both lights flickering need to replace display control and power control ok to order part.; ordrng 1 W11093254 (panl-cntrl) and 1 W11179310 (cntrl-elec)
Near La Verne, CA 91750
Andy
Job Details: 02/18/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Icemaker leaks, replaced icemaker and ice bin tested unit working properly"
Near Santa Maria, CA 93454
George
Job Details: 02/18/2020
WASHER WHIRLPOOL WFW92HEFC0 Customer to reschedule.
Near Bakersfield, CA 93308
Erick
Job Details: 02/18/2020
DRYER - GAS WHIRLPOOL n/a Install new parts on unit. Re-tested it and dryers now cycling with no errors. Job
Near Atascadero, CA 93422
Tom
Job Details: 02/18/2020
REFRIGERATOR KITCHENAID KSSC48QMS0 "contacted customer will reschedule customer"
Near Moreno Valley, CA 92555
Rod
Job Details: 02/18/2020
OVEN WHIRLPOOL WFG525S0HSO Light bulb shatteredConfirmed Bulb...... shattered leaving base in receptacle.....removed and now ops as designed
Near Modesto, CA 95355
William
Job Details: 02/18/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 "Ref # 7727154925, was hold to replace all replaceable parts of sealed system. Evaps, tubing, 3 way valve, flush system again etc etc. , ordered parts need a 4 hr block of time, called cx to inform them. Cx house smells like burnt compresser oil now!; ordrng 1 W11094466 (valve) and 1 WPW10143759 (dryer) and 1 WPW10626970 (tube)"
Near Los Angeles, CA 91344
Raymond
Job Details: 02/18/2020
WASHER WHIRLPOOL WTW5000DW2 Need to call safety; schdld next appmnt for 2/17 MON !
Near Bakersfield, CA 93312
Jim
Job Details: 02/18/2020
DISHWASHER KITCHENAID KDTE704DSS0 Replaced vent assembly. Unit tested ok
Near Santa Clarita, CA 91354
Michael
Job Details: 02/18/2020
WASHER WHIRLPOOL WFW5620HW0 "Cx states unit is not draining, F0E1-F0E1-F5E2-lock failure Ran manual drain pump and drains as designed.Tested door latch and locks and unlocks as designed. Cleared faults and ran test 12 quick cycle. Unit fills, drains, tumbles and spins as designed.mcx states unit has stopped mid wash like this twice now and then called for service.Calling and documenting with techline SR#7727148507Per techline turn off sound, enter diagnostics reset faults. Exit diagnostics and reset sound selection to correct software. Unit ops are normal at this time job complete"
Near Bakersfield, CA 93311
Jim
Job Details: 02/18/2020
REFRIGERATOR JENN-AIR JS48NXFXDW10 Removed filter and placed a different ice lever to the make less ice
Near Los Angeles, CA 91040
Leon
Job Details: 02/18/2020
REFRIGERATOR KITCHENAID KBFN506EPA01 Cx states that unit is not working properly.After running diagnostic check find that unit is missing light in fresh food section.Replaced module light.After running diagnostic check unit working properly as designed
Near Oxnard, CA 93036
Joe
Job Details: 02/18/2020
DISHWASHER KITCHENAID KDTE234GPS0 Handle was loose from previous visit. Tightened handle unit is now functioning properly.
Near Oxnard, CA 93035
Joe
Job Details: 02/18/2020
DRYER WHIRLPOOL WGD4815EW2 "Unit is making noise replaced dryer repair kit but found unit still has a damaged shaft. Ordering part.; ordrng 1 WPW10359270 (roller shaft,support)"
Near Simi Valley, CA 93063
Danny
Job Details: 02/18/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Making loud noises Replaced diffuser and reinstall unit Unit is working normal Client denied to get rollers replaced Unit is not making squeaking noises at all Unit is working and cooling properly
Near Victorville, CA 92392
Cesar
Job Details: 02/18/2020
REFRIGERATOR KITCHENAID KRSC503ESS00 No ice production found wire harness to freezer door has broken wires cutting off power to ice maker rerouted for door; rqstng P&A on 1 LW10728959 (dor-fip)
Near Victorville, CA 92394
Cesar
Job Details: 02/18/2020
DRYER - ELECTRIC WHIRLPOOL MGDX655DW2 "Dryer short cycling heat causing long dry times, vent on home is clear found after long run time valve failed to open rerouted for coils; ordrng 1 WPW10328463 (coil-valve)"
Near Apple Valley, CA 92307
Cesar
Job Details: 02/18/2020
REFRIGERATOR WHIRLPOOL WRT311FZDM01 Ice maker fill tube is frozen over cleared ice ice maker tested good. Also rail for bin is broke causing bin to fall ; ordrng 1 W10861519 (holder)
Near Simi Valley, CA 93063
Danny
Job Details: 02/18/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Unit is making loud noises Found faulty diffuser Replaced and installed diffuser Unit is working properly
Near Los Angeles, CA 91364
Danny
Job Details: 02/18/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 Unit made loud noises and stopped working and not cooling Found unit shutting after 5 mins of running compressor time Pulled unit out and found condenser fan blade getting stuck with rear panel insulation Removed insulation and cleared fan Reinstall unit and ran test 4 and unit is working properly and cooling properly
Near Simi Valley, CA 93063
Danny
Job Details: 02/18/2020
REFRIGERATOR WHIRLPOOL KSSC48QTS00 Unit has multiple issues Unit is making loud noises inside ref by bin Found faulty diffuser Unit is not dispensing water and when activating dispenser Control starts flickering and not water When dispensing ice door chute doesn’t closeNeed to order parts and rs call ; ordrng 1 W10789107 (cntrl-elec) and 1 WPW10151236 (cntrl-elec) and 1 WPW10169528 (diffuser) and 1 WPW10205979 (motor) and 1 WPW10260622 (cover-frnt)
Near Los Angeles, CA 91306
Danny
Job Details: 02/18/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Unit is not cooling Found evap full of frost and faulty faulty harness and sensor Used steam gun to defrost unit and drain tube Replaced sensor and harness Reinstall unit and test defrost cycle and unit is working and cooling properly.
Near Thousand Oaks, CA 91320
Aaron
Job Details: 02/18/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Checked operations the wash pump is dead not functioning even though power is supplied to it replace the pump and motor assembly tested operations unit is working as designed at this time
Near Westlake Village, CA 91362
Aaron
Job Details: 02/18/2020
WASHER WHIRLPOOL WFW6620HW0 "* dripping water valve , replaced tested operations , found there was hair and debris in the inner glass and boot ridge Advise the customer to maintain that and wipe it down on a regular basis to keep in minimize dripping from the front other than that unit is operating OK at this time"
Near Modesto, CA 95356
Cruz
Job Details: 02/18/2020
DISHWASHER WHIRLPOOL WDF550SAHS0 "Fixed - installed new part (drain hose) tested unit in a diagnostic test mode it completed filled, wash, drain, heated, no leaks, no codes, unit is working as designed, cx ok repair."
Near Santa Paula, CA 93060
Aaron
Job Details: 02/18/2020
WASHER MAYTAG MVWB765FW0 "Checked unit is grinding needs a new gear case and the other parts listed , the basket is wobbling as well Call dad tater to see if I could tighten up the basket to make it not wobble but it still wobbles in the basket nut was tight No needs a new basket ; ordrng 1 W10811957 (spin basket), 1 W10909670 (nut-spaner)"
Near Modesto, CA 95350
Cruz
Job Details: 02/18/2020
WASHER WHIRLPOOL WTW4816FW2 "FIXED 4 FTC- cx claims unit is leaking from underneath, put unit in a normal cycle, found water dripping from drain pump onto floor, i then installed new pre I’d part (pump drain) put unit in a diagnostic test mode it completed filled, wash, drain, spin, locked & unlocked, no codes, no leaks, cx ok repair."
Near Dinuba, CA 93618
Jonathan
Job Details: 02/18/2020
UPRIGHT / CHEST WHIRLPOOL LFFH17F3QWC Found control bad replaced tested working to spec
Near Sanger, CA 93657
Jonathan
Job Details: 02/18/2020
REFRIGERATOR KITCHENAID WRV986FDEM Tested switches found loose wire to door switch reinstalled tested working to spec
Near Tulare, CA 93274
Chase
Job Details: 02/18/2020
REFRIGERATOR WHIRLPOOL WRF767SDHV00 Installed new freezer LED. All lights now coming on with no problems. Alol ops now testing normal. Job complete.
Near Lancaster, CA 93534
Andrew
Job Details: 02/18/2020
WASHER ROPER RTW4516FW There is no model/serial tag on this unit. Cx stated that whirlpool said I could find manufacture date and that there is secondary place with serial number. There is no way to get serial number without tag.
Near Palmdale, CA 93551
Andrew
Job Details: 02/18/2020
WASHER WHIRLPOOL WTW5000DW2 Ran diagnostics and found F7E5 fault code shifter fault. Removed and replaced actuator and sports assembly. Tested unit and unit no longer makes grinding or rubbing noise. Unit is working as intended
Near Planada, CA 95365
Kenneth
Job Details: 02/18/2020
DRYER WHIRLPOOL WED4815EW1 Found dryer not turning on. Tested thermal fuse and found bad. Replaced and tested unit. Unit is now working properly. Customer approves function at this time.
Near Merced, CA 95348
Kenneth
Job Details: 02/18/2020
WASHER WHIRLPOOL WTW4955HW0 Installed capacitor and tested unit. Unit is now working properly. Customer approves function at this time.
Near Merced, CA 95348
Kenneth
Job Details: 02/18/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Installed drain tube and tested unit. Unit is now working properly. Customer approves function at this time.
Near Merced, CA 95348
Kenneth
Job Details: 02/18/2020
MICOWAVE OVEN WHIRLPOOL WMH31017HS3 Found unit working occasionally. Stops heating. Stop unit. Open the door. Unit with heat. Ordering new control. Always works with 30 second. Rescheduled customer for monday 2-24-20; ordrng 1 W10892389 (Control) and 1 W11175576 (UI)
Near Newman, CA 95360
Kenneth
Job Details: 02/18/2020
DISHWASHER KITCHENAID KDTM404ESS3 Installed drain hose and tested unit. Unit is now working properly. Customer approves function at this time
Near Gustine, CA 95322
Kenneth
Job Details: 02/18/2020
RANGE KITCHENAID KFEG500ESS2 Found front right burner constantly staying on not cycling heat. Found unit with faulty switch. Replaced switch with Pre-ID and tested unit. Unit is now working properly. Customer approves function at this time
Near Gustine, CA 95322
Kenneth
Job Details: 02/18/2020
WASHER AMANA NTW4516FW3 Found unit not turning on due to faulty board. Tried getting unit is test mode. Would not go into diagnostics. Replaced control and tested. Unit is working properly.
Near South El Monte, CA 91733
Stephen
Job Details: 02/18/2020
WASHER WHIRLPOOL WTW4850HW1 "Ran diagnostics. Had f9e1, f0e5 , f0e2 error codes. Found drain hose sealed (taped) to standpipe, standpipe backing up. Instructed customer to call plumber (landlord). Instructed customer to use less detergent. Cleared error codes. Ran auto test cycle, calibration . Fills, agitates, drains, rinses, and spins properly. Complete."
Near Modesto, CA 95350
Cruz
Job Details: 02/18/2020
DRYER WHIRLPOOL WED7500GC0 "Needs more work- cx claims door open out when unit is drying clothes, found door to be bold from normal wear, glass has been detached from frame, need to order parts for unit; ordrng 1 W11126813 (door) and 1 W11236403 (door)"
Near Rancho Cucamonga, CA 91739
Tyler
Job Details: 02/18/2020
WASHER WHIRLPOOL WTW7000DW0 Customer stated that unit will not start. Found rotor was stuck to drain pan. Removed and raised unit. Calibrated and tested all works good at this time.
Near East Los Angeles, CA 90022
Stephen
Job Details: 02/18/2020
WASHER MAYTAG MVWC565FW1 "Found weak suspension rods. Replaced suspension rod kit. Found rear upper tub broken, basket wobbly( worn ), tub ring rear broken. 3 count job. Allow 2 1/2 hours. Pending authorization.; rqstng P&A on 1 W10752719 (BASKET) and 1 W10849477 (TUB RING) and 1 W11219115 (TUB- OUTER)"
Near Rancho Cucamonga, CA 91739
Tyler
Job Details: 02/18/2020
WASHER WHIRLPOOL WFW6620HW0 Customer stated that unit is still shaking and moving. Customer stated that whirlpool techs have been out multiple times after we were here last and have all said she is overloading. Ran load that customer had in unit. Unit shakes but also moving on pedestal.
Near Azusa, CA 91702
Stephen
Job Details: 02/18/2020
WASHER WHIRLPOOL WTW5000DW2 2nd new tub was received damaged( crack on top ). Please inspect part before sending to me. 3 count job. Allow 2 1/2 hours.; ordrng 1 W11219115 (TUB- OUTER )
Near Montebello, CA 90640
Francisco
Job Details: 02/18/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Checked unit found malfunction in ice maker. Removed and replaced ce maker new one failed to cycle. Used one from truck stock. Tested ops unit now working as intended.; used 1 WPW10300024 (ICEMAKER) from stock
Near Glendora, CA 91741
Stephen
Job Details: 02/18/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Ran diagnostics. Found RC not cooling properly per customer. FC upper bin noisy. Found noisy FC bracket/ rails. Reschedule for data logger. Cleaned condenser.;1 W10625067 (BRACKET ASSAM- LH) and 1 W10625068 (BRACKET ASSAM-RH)
Near Sanger, CA 93657
Jonathan
Job Details: 02/18/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Found door not shutting properly adjusted tested working to spec
Near Clovis, CA 93611
Jonathan
Job Details: 02/18/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 File number 7727156167 unit is going into review
Near Monterey Park, CA 91754
Francisco
Job Details: 02/18/2020
RANGE WHIRLPOOL WFG540H0ES1 Ordering extra parts as problem still there after replacing burner heads and capsSr#77227156047 rich; ordrng 1 W10279615 (valve-brnr) and 1 W10473936 (holder-orf)
Near Modesto, CA 95350
Cruz
Job Details: 02/18/2020
RANGE AMANA ACR4503SFB3 "Needs more work- found bake & broil oven not working, ck for voltage at block terminal and found 240v, top burners are working fine, need to order part for unit, PSP ITEM. ; ordrng 1 W11307939 (cntrl-elec)"
Near Los Banos, CA 93635
Kenneth
Job Details: 02/18/2020
WASHER WHIRLPOOL WTW5000DW1 Installed washplate and hub. Tested unit. Unit is now working properly. Customer approves function at this time
Near Los Banos, CA 93635
Kenneth
Job Details: 02/18/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 Installed harnesses and cover. UI control and module. Tested functions. Unit is now working properly customer approves function
Near Madera, CA 93637
Kenneth
Job Details: 02/18/2020
WASHER WHIRLPOOL WTW7000DW3 Found unit with a motor over heat fault problem. Ordering stator and main board. Motor circuit not working properly. Rescheduled customer for wednesday 2-19-20; ordrng 1 W11182871 (Control) and 1 W10754158 (Stator)
Near Los Angeles, CA 90272
Isidore
Job Details: 02/18/2020
WASHER MAYTAG MHW8200FC0 "Send second man washer dryer stacked. Allow 2.5 hours.Found F8E2 dispenser motor WPW10352973, hinge Door WPW10208415 hinge bracket W10839743 and hinge caps WPW10208398; rqstng P&A on 1 W10839743 (bracket) and 4 WPW10208398 (cap)s and 1 WPW10208415 (door hinge) and 1 WPW10352973 (switch-dis 72.70)"
Near Los Angeles, CA 91326
Randy
Job Details: 02/18/2020
WASHER WHIRLPOOL MVWB765FW3 F7E9 F2E1 found leaking from inlet valve. Replaced now no more leaks. Also found clogged drain pipe. Advised plumber come out to see how to address. Job complete cx approves job.
Near Los Angeles, CA 90272
Isidore
Job Details: 02/18/2020
DISHWASHER KITCHENAID KDTM354DSS5 43 motor W10805015 error verified 71 heater failure not verified test heater ok at approximately 5 amp draw; ordrng 1 W10805015 (pump&motor)
Near Los Angeles, CA 91316
Randy
Job Details: 02/18/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Replaced harness. Now cooling. . Unit did not need sealed system. Job complete.
Near Santa Clarita, CA 91355
Randy
Job Details: 02/18/2020
WASH/DRY COMBO WHIRLPOOL WET4024EW0 Could not access suspension at first. Then found unit will need to come out of wall. Unit barely fits in hallway. Needs second helper to move entire unit out of the hallway to work on unit. Cx prefers Saturday’s. Reschedule with second man.
Near Bakersfield, CA 93306
Patrick
Job Details: 02/18/2020
WASHER MAYTAG MHW5630HC0 Found the unit having issues with a leak. Seems to be coming from the hot valve. Removed and replaced tested unit. All ops checked good
Near Los Angeles, CA 91403
Randy
Job Details: 02/18/2020
DRYER MAYTAG MGD8630HW0 Cx needs 10 -12 time frame for Tuesday if not available reschedule needs motor. Loud noise from motor. ; ordrng 1 W11086656 (motor-drve)
Near Bakersfield, CA 93311
Patrick
Job Details: 02/18/2020
DISHWASHER AMANA ADB1500ADS3 Removed and replaced control and pump motor assembly. Tested unit. All ops checked good
Near Bakersfield, CA 93312
Patrick
Job Details: 02/18/2020
DRYER MAYTAG MGDB835DW Found intermittent heating. Checked out and determined bad gas coils removed and replaced coils. Tested unit. All ops checked good
Near Bakersfield, CA 93307
Patrick
Job Details: 02/18/2020
WASHER WHIRLPOOL WFW9620HW0 need tech support
Near Clovis, CA 93611
Jonathan
Job Details: 02/18/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Found filter plugged also found ICEMAKER harness loose reinstalled tested working to spec
Near Oxnard, CA 93033
Joe
Job Details: 02/18/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Unit needs a freezer gasket. Ordering gasket.; ordrng 1 W10136735 (door gasket)
Near Turlock, CA 95380
Cruz
Job Details: 02/18/2020
WASHER WHIRLPOOL MVWC415EW1 "Cx claims unit is not turning on, ck for voltage at cntrl and found 120v, gave cx estimate; cx is going to purchase a new units."
Near Modesto, CA 95357
Cruz
Job Details: 02/18/2020
REFRIGERATOR MAYTAG WRT518SZFM00 "Needs more work- found evap coils and cover to be frozen over with hard ice causing fan to grind on ice, need to order parts for unit. ; ordrng 1 WP2315539 (motor-evap) and 1 WPW10384183 (thermistor)"
Near Visalia, CA 93277
Chase
Job Details: 02/18/2020
DRYER WHIRLPOOL WGD5000DW2 "Installed new parts. All ops now testing normal, job complete."
Near Turlock, CA 95380
Cruz
Job Details: 02/18/2020
WASHER ROPER RTW4516FW2 Need more work- spoke with customer over the phone he states there is no power to the unit. Ordering control for unit. ; ordrng 1 W11170318 (cntrl-elec)
Near Tulare, CA 93274
Chase
Job Details: 02/18/2020
MICROWAVE WHIRLPOOL WMH31017HS3 Installed new control. Tested. All ops now testing normal. Job complete.
Near Visalia, CA 93277
Chase
Job Details: 02/18/2020
WASHER MAYTAG MVWB835DW3 Needing new gearcase and washplate ordering parts for repair; ordrng 1 W10811956 (GEARCASE) and 1 W10902814 (WASHPLATE) and 1 W10909670 (NUT)
Near Tulare, CA 93274
Chase
Job Details: 02/18/2020
REFRIGERATOR JENN-AIR JFX2897DRM02 Frosting up in the back of unit on evap cover again causing for RC not to keep cool. Will need to contact tech line and document situation. Rescheduling. ; schdld next appmnt for 2/19 WED !
Near Delano, CA 93215
Chase
Job Details: 02/18/2020
RESIDENTIAL REFR WHIRLPOOL WRT519SZDB02 Will need to call WPL Monday and document about infestation.
Near Camarillo, CA 93010
Joe
Job Details: 02/18/2020
M/W OTR WHIRLPOOL WMH32519HZ3 Replaced parts job complete.
Near Pomona, CA 91767
Stephen
Job Details: 02/18/2020
WASHER MAYTAG MHW6630HW0 "Need to call tech line.Not a recall.Ran diagnostics Had f8e1, f5e2, f0e5, f0e1 error codes. Found new dispenser is leaking , also needs hot and cold valves. ; ordrng 1 W11316255 (VALVE- HOT) and 1 W11316256 (VALVE- COLD) and 1 W11316257 (HOSE- HOT) and 2 W11316599 (HOSE- COLD)s and 1 W11316600 (DRAWER- DISPENSER )"
Near Camarillo, CA 93010
Joe
Job Details: 02/18/2020
DRYER WHIRLPOOL MEDB766FW0 Replaced control console and door switch unit is now functioning as designed. Job complete.
Near Thousand Oaks, CA 91320
Joe
Job Details: 02/18/2020
KITCHEN WHIRLPOOL WDT780SAEM1 Replaced basket and adjuster unit is now functioning as designed. Job complete.
Near Camarillo, CA 93010
Joe
Job Details: 02/18/2020
REFRIGERATOR KITCHENAID KRFC302ESS00 Unit needs a damper control will return Monday.
Near Bradley, CA 93426
Tom
Job Details: 02/18/2020
DRYER MAYTAG MEDC465HW0 "Installed Thermostat and Thermal Cutoff from Truck Stock, ran unit, check okay. No damage to unit or home from tech, job complete.; used 1 279816 (THERMAL CUT OFF HI) from stock"
Near Bradley, CA 93426
Tom
Job Details: 02/18/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM00 /Control Board - (WPW10503278)Defrost Thermostat - (WPW10290745); ordrng 1 WPW10290745 (harns-wire) and 1 WPW10503278 (refer elect cont brd)
Near Paso Robles, CA 93446
Tom
Job Details: 02/18/2020
DISHWASHER WHIRLPOOL WDF760SADM0 "Ran unit, Water Fills, Drain good, Recirculation Pump failing to push water through, order Sump and Pump and Control Board./Control Board - (W10751502)Sump and Pump - (WPW10671942); ordrng 1 W10751502 (elect control board) and 1 WPW10671942 (sump and motor assy)"
Near Hesperia, CA 92345
Cesar
Job Details: 02/18/2020
DRYER - ELECTRIC WHIRLPOOL WGD5000DW3 Replaced seal all checked good
Near Paso Robles, CA 93446
Tom
Job Details: 02/18/2020
WASHER MAYTAG MVWB766FW0 "Found Service Pointer W11347319A, Mandatory Replacement of Agitator with updated model, no S-Code, Whirlpool closed. Informed customer, create pseudo for Monday, 17th, and tech will contact Whirlpool Partners about any kind of coverage, generated estimate for customer if there is no coverage available."
Near Paso Robles, CA 93446
Tom
Job Details: 02/18/2020
WASHER MAYTAG MVWC565FW1 "Installed Water Valve, ran diagnostics, Cold Valve functional, Hot Valve is not functional. Part failure, reorder Water Inlet Valve./Water Valve - (W11038689)/NOTE - REQUESTING LAST CALL, CUSTOMER NOT AVAILABLE UNTIL AFTER 1630; ordrng 1 W11038689 (valve)"
Near Palmdale, CA 93551
Andrew
Job Details: 02/18/2020
WASHER WHIRLPOOL WFW5090GW Customer stated that Unit made it a grinding bang noise when it was loaded in in spin. Load of wash machine with towels start to run cycle and noticed the side panels were damaged and collapsed. Roof top of washer and found tub and hitting and side panels of wash machine during the spin cycle. This is what’s causing the issue in the loud banging noise the inner basket itself is fine. This is a cosmetic issue and damaged prior. It was purchased with prior damage and it is past thirty days cosmetic warranty. Customer will contact Lowe’s about replacement.
Near Palmdale, CA 93550
Andrew
Job Details: 02/18/2020
WASHER WHIRLPOOL WTW4816FW2 Customer stated unit was not doing anything making noise. Plug unit in and Unit went into default dreamboat. Let unit run through default drain. Ran through diagnostics found no fault codes. Checked all mechanical functions of Unit and they are working properly recalibrated unit tested unit and unit is functioning properly.Instructed customer that sometimes if you cancel a load in the middle of a cycle you were going to devote drain and it will run for six minutes. Advise customer on loading washer properly.
Near Frazier Park, CA 93225
Jim
Job Details: 02/18/2020
DRYER MAYTAG MGDB835DC4 Replaced broken blower wheel. Unit tested ok
Near Hesperia, CA 92345
Cesar
Job Details: 02/18/2020
WASHER WHIRLPOOL MVWX655DW1 Found unit will not drain. Drain pump has 120v to it pump will not cycle determined failed drain pump replaced pump calibrated and tested good
Near Frazier Park, CA 93225
Jim
Job Details: 02/18/2020
WASHER MAYTAG MHW5630HW0 Washer is out of balance and causing the washer to spin slow. Customer to put in a solid floor under the washer.
Near Los Angeles, CA 91342
Randy
Job Details: 02/18/2020
WASHER WHIRLPOOL WTW5000DW1 Found drain pump keeps running continuously after cycle. Ordering control and pump. Control did not record faults. Schedule for Saturday.; ordrng 1 W10876600 (drain pump) and 1 W11116590 (cntrl-elec)
Near Palmdale, CA 93552
Andrew
Job Details: 02/18/2020
DISHWASHER WHIRLPOOL WDT970SAHV Customer stated the door was not closing ceiling properly. Found door rubbing on right hand side. Replace door seal and door balance mounts. Also adjusted unit and made sure it was level. Tested door multiple times and door seals properly and there are no leaks on unit.
Near Bakersfield, CA 93314
Jim
Job Details: 02/18/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Leak in the seal system; rqstng P&A on 1 8201675 (compressor) and 1 W11116006 (evaporator)
Near Bakersfield, CA 93311
Jim
Job Details: 02/18/2020
WASHER MAYTAG MVWB765FW3 Noise from transmission again; ordrng 1 W10754448 (clutch) and 1 W11032711 (washer) and 1 W11172234 (housing) and 1 W11195971 (stator) and 1 W11260238 (rotor) and 1 W11393685 (TRANSMISSION )
Near Simi Valley, CA 93065
Aaron
Job Details: 02/18/2020
REFRIGERATOR JENN-AIR JFC2089BEM01 Replaced the harness and motor and main board tested operations and reset unit to factory temps operating ok at this time allow 24 hrs to cool correct Customer had main board sent to them used theirs the one I ordered never came
Near Madera, CA 93637
Kenneth
Job Details: 02/18/2020
MW OVEN COMBO WHIRLPOOL WOC54EC7HS03 MW door not closing well. Replaced interlocks and tested unit. Unit is now working properly. Custimer approves function at this time. Informed customer to insure they close the door with a nice solid close.
Near Lancaster, CA 93535
Andrew
Job Details: 02/18/2020
WASHER WHIRLPOOL WFW560CHW0 Customer stated that you were not power up or turn on. Tested unit for interface and it would not work. Removed and replaced main control and user interface. I have power going to the control but user interface is still not powering up. Will have to reschedule for Tuesday to call Techline.; schdld next appmnt for 2/18 TUE !
Near Lancaster, CA 93536
Andrew
Job Details: 02/18/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 Customer stated that icemaker stopped making ice. Checked icebox fan it was not running. Ran unit and diagnostics and icebox fan ran. Ordering icebox fan motor main control and user interface. Icebox fan does not run during normal operation.; ordrng 1 W10846539 (evaporator fan blade) and 1 W11224256 (cntrl-elec) and 1 W11405309 (USER INTERFACE )
Near Turlock, CA 95382
Cruz
Job Details: 02/18/2020
WASHER WHIRLPOOL WFW92HEFC0 "FIXED 4 FTC- found error code f1e1 ACU is corrupted, installed new pre I’d part (cntrl elec) put unit in a diagnostic test mode it completed filled, wash, drain, spin, locked & unlocked, no codes, no leaks, unit is working as designed, cx ok repair."
Near Turlock, CA 95382
Cruz
Job Details: 02/18/2020
RANGE WHIRLPOOL WFG550S0HZ1 "Needs more work- found right door hinge to be bent causing door not to close, there is a gap, cx has not used oven due to door not closing. Cx has rescheduled for Wednesday afternoon appointment. ; schdld next appmnt for 2/19 WED !"