Near Santa Clarita, CA 91351
Rich
Job Details: 02/18/2020
KITCHEN WHIRLPOOL WD520PADWF "Cleared restricted drain hose. Ran diagnostics, assed. Operating as designed."
Near Visalia, CA 93277
Chase
Job Details: 02/18/2020
DRYER MAYTAG MGDC465HW0 Connector to thermal cut off came off. Reconnected and secured. Tested. Unit now heating with no problems. Unit now working by design. Job complete.
Near Santa Clarita, CA 91355
Michael
Job Details: 02/18/2020
DRYER MAYTAG MGDB765FW0 Cx states long dry times.Started timed dry and have prompt ignition and unit is heating. Red check lint light is on console. Went outside garage and found very restricted air flow. Showed cx issue. Advised cx to clean her dryers hard venting All ops are as designed with no issues. Job complete
Near Stevenson Ranch, CA 91381
Michael
Job Details: 02/18/2020
WASHER WHIRLPOOL WTW4816FW2 Cx was worried about water in bottom of tub and called for service. Whirlpool sent out tech to verify unit is operating as designed. Water Cx is worried about the sealed ring to help balance wash tub.Checked faults and have none stored. Passed auto service test as designed. Advised on proper loading and soap use small ops are normal job complete
Near Simi Valley, CA 93065
Aaron
Job Details: 02/18/2020
WASHER WHIRLPOOL WFW8620HW1 "F8E1 called tech line , reported the issue unit is not finishing the cycle at times and pressure sensor fault , also touch control is intermittently locking itself control lock without Physically doing so also the customer stated that the unit within 25 minutes is shutting itself off now I don’t know if that is 25 minutes left or within the first 20 minutes when it turns on when in the sub diagnostics in the unit kick me out a couple times as well for some reason ordered the main board touch control and water pressure sensor to correct all these issues it’s having ; ordrng 1 W11314654 (hose) and 1 W11316246 (switch-wl) and 1 W11318817 (cntrl-elec) and 1 W11352122 (ACU BOARD)"
Near Los Angeles, CA 91344
Michael
Job Details: 02/18/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Cx states unit is over freezing products in the RC.Tech finds temps set to 35° and -2°Shelves are not staggered and densely packed causing cold areas to form resulting in frozen food.Tech set temps to 38° and 2° and explained to cx how to adjust tempsEntered service test and fans op as designed control opens and closes as designed. Advised cx to adjust shelves and stagger them and water product placement and not to shove food all the way to back of shelf obstructing air path ways. Unit ops are normal and as designed. Job complete
Near Santa Clarita, CA 91354
Raymond
Job Details: 02/18/2020
REFRIGERATOR WHIRLPOOL WRS325SDHW01 Rediagnosed unit .
Near Los Angeles, CA 91344
Michael
Job Details: 02/18/2020
WASHER MAYTAG MHW5630HW0 Cx states unit immediately upon filling starts pouring water from front of unit.Found drain line loose on rear panel and not inserted into stand pipe. Found damage to rear panel on left side took quick picRemoved rear panel and found drain pump hose has been pulled from the pump.Reinstalled hoses and rear panel. Found right front leg is bent on install.Used an extension on drain hose to extend 2’ to reach the stand pipe.Advised cx to prop right front corner of unit with wood shim as tile floor is not level. All ops are as designed job complete
Near Los Angeles, CA 91331
Michael
Job Details: 02/18/2020
WASHER WHIRLPOOL WTW5000DW1 Cx states unit has not been filling with water.No faults stored in control.Ran manual hot and cold and both valves flow as designed.Entered diagnostics and control froze and became unresponsive.Replaced control board W11116590. Rebooted unit and ran auto service test passed all cycles as designed. Job complete
Near Los Angeles, CA 91331
Michael
Job Details: 02/18/2020
WASHER MAYTAG MVWX655DW1 Cx states water level doesn’t go high enoughNo faults stored in control.Ran manual cold and hot water valves and both have proper flow as designed. Ran auto service test with cx present and passed all cycles as designed with no issues. Advised cx newer u it’s only fill half way and that the soil level knob does not add additional water but to increase length of washing cycle. All ops are as designed with no issues. Job complete
Near Adelanto, CA 92301
Darren
Job Details: 02/18/2020
WASHER MAYTAG MVWB765FC3 Motor rubbing on drain pan pipe(new home) raised unit feet for clearance.
Near , CA 91351
Raymond
Job Details: 02/18/2020
RANGE WHIRLPOOL WFG525S0JZ0 Control panel defective. ; ordrng 1 W11026866 (panl-cntrl)
Near Agoura Hills, CA 91301
Joe
Job Details: 02/18/2020
MICROWAVE JENN-AIR JMW2430DP01 Unit had a f1 e2 error code indicating that it had a shorted board or stuck keypad. Replaced control panel unit is now functioning as designed. Job complete.
Near Santa Clarita, CA 91321
Raymond
Job Details: 02/18/2020
DISHWASHER KITCHENAID KDTE104DSS0 Upon arrival door falls when opened. Upper rack clips broke. Need adjuster and door mount balance. Unit cannot be uninstalled properly from cabinet. With feet raised unit still hits floor. Floor recessed. Cx needs to make unit accessible.; ordrng 2 WPW10546503 (adjuster)s
Near Modesto, CA 95356
Lance
Job Details: 02/18/2020
REFIRGERATOR KITCHEN AID KRFF707ESS01 "Fixed- replaced panel ui as well as valve only solenoid powered on and unit has began cooling. Compressor and evaporator fans all running, condenser fan ok. Unit has began cooling, allow 24hrs for proper cooling temperature"
Near Modesto, CA 95351
Cruz
Job Details: 02/18/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "FIXED 4 FTC- cx claims upper rack spray are has broken off, found spray arm to be on bottom of unit will not attached back on to adapter seem to be stripped, I then installed new pre I’d parts (2 upper spray arms) tested unit in a diagnostic test mode it completed filled, wash, drain, heated, no codes, no leaks, cx ok repair."
Near Modesto, CA 95350
Cruz
Job Details: 02/18/2020
DRYER WHIRLPOOL MEDE300VW1 "COD- FIXED 4 FTC- OOW- cx claims unit makes a loud screeching sound during any cycles, removed front panel and drum and found rollers, belt to be bad, installed new part from SP (4392067 dryer repair kit) reassemble drum and front panel tested unit in a high heat cycle it heat fine, runs quite, unit is working as designed, cx ok repair. Cx paid in full with card part ($47.83 dryer repair kit) labor ($165.00) service call ($115.00) tax (3.77) total amount (331.60) send cx a receipt and survey please thanks. ; used 1 4392067 (DRYER REPAIR KIT) from stock"
Near Modesto, CA 95358
Lance
Job Details: 02/18/2020
WASHER WHIRLPOOL WTW5000DW1 "Needs work- found unit control board status light not lit as well as drain pump 121.5v and not draining. Unable to access unit diagnostic errors indicating faulty control board. We will need to re route with parts upon approval.; ordrng 1 W10876600 (drain pump) and 1 W11116590 (cntrl-elec)"
Near Glendale, CA 91206
Leon
Job Details: 02/18/2020
REFRIGERATOR KITCHEN AID KRFF305ESS00 Replaced selected part.After running diagnostic check unit working properly as designed
Near Simi Valley, CA 93063
Danny
Job Details: 02/18/2020
WASHER WHIRLPOOL WTW5000DW1 No power Found faulty control Replaced control and reinstall unit Calibrated washer and ran a self test cycle and unit completed with no leaks and no issues Unit is working properly
Near Modesto, CA 95356
Cruz
Job Details: 02/18/2020
REFRIGERATOR WHIRLPOOL WRT549SZDM01 "File # 7727151476 KJ from whirlpool tech line said to replace the freezer door, still have sealing problems after gum- sealer has been install, ordering part per tech line, ordering nameplate as well just in case management wants it on door. Management will reach out to company about name plate. ; ordrng 1 LW10672972 (dor-fip) and 1 WPW10481433 (nameplate)"
Near Los Angeles, CA 91307
Danny
Job Details: 02/18/2020
OVEN WHIRLPOOL KODE500ESS04 SR#7727110209 . Showing white marks on rear oven underneath fan cover Adjusted both convection fan covers and they dropped down into slots properly and not showing white anymore
Near Calabasas, CA 91302
Danny
Job Details: 02/18/2020
DRYER MAYTAG MEDC465HW0 Unit is not heating Found blown fuse and faulty thermostat Replaced thermostat and fuse Reinstall unit and test dryer unit is heating and cycling properly
Near Los Angeles, CA 91306
Danny
Job Details: 02/18/2020
REFRIGERATOR JENN-AIR JS42PPDUDE00 No lights Found 2 faulty led lights Replaced lights And power up unit and all lights are working properly Unit is now working properly
Near Los Angeles, CA 91307
Danny
Job Details: 02/18/2020
DISHWASHER MAYTAG MDB4949SHZ1 Unit is leaking water Unit is leaking water due to damage tub Advised client in would need to be replaced
Near Madera, CA 93637
Irvin
Job Details: 02/18/2020
DRYER MAYTAG MEDC465HW0 Cx says the fryer is buzzing not turning. Confirmed. Turn the tub motor turns. The centrifugal switch is bad. Replaced motor. All ops normal.
Near Clovis, CA 93619
Timothy
Job Details: 02/18/2020
COOKTOP JENN-AIR JEF3115GS Customer states they can not use the unit because it takes too long for the unit to heat. I was able to get the unit to 360f . The amp draw is very close to the 7.5 amps the griddle should draw. This is the only test WPTS says can be done for this issue. Unit is operating as designed. Unit IS glued to the counter and must be made serviceable to work on. This is the customers responsibility.
Near Malibu, CA 90265
Joe
Job Details: 02/18/2020
DISHWASHER KITCHEN AID KUDS30FXPA2 Dropped off retainer job complete.
Near Oxnard, CA 93035
Hector Zuleta
Job Details: 02/18/2020
DISHWASHER WHIRLPOOL WDF520PADB5 "Customer states dishwasher not running. I set the unit in diagnostic and I found a F7E1 code (No heat). Also I ran a full diagnostic test, drain pump very noisy. Ordered Main Control (W11025865), and the Optic Sensor (W11084121). Rescheduled.; ordrng 1 W11025865 (cntrl-elec) and 1 W11084121 (sensor)"
Near Glendora, CA 91741
Stephen
Job Details: 02/18/2020
REFRIGERATOR WHIRLPOOL WRS315SDHW01 Picked up data loggers. Customer to be notified of results. R/S for results.
Near Los Angeles, CA 91324
Randy
Job Details: 02/18/2020
DRYER WHIRLPOOL WED560LHW0 Close out ticket.
Near Canyon Country, CA 91387
Randy
Job Details: 02/18/2020
FREEZER WHIRLPOOL WRX735SDHZ01 Found unit freezes a little top drawer not freezing. Evap no frost pattern at all ordering evap and compressor. Waiting on compressor eta for reschedule; ordrng 1 W11209866 (compressor) and 1 WPW10313899 (evaporator)
Near Los Angeles, CA 91436
Randy
Job Details: 02/18/2020
KITCHEN KITCHENAID KDFE104DSS0 Upon arrival unit had broken adjusters and rails were worn out noisey. Replaced rails and adjusters now working as designed. Ran diagnostics. 5-1 error code. No other codes. Cx says it does finish but dishes are dirty. Passed diagnostics advised running hot water first.
Near Los Angeles, CA 91342
Randy
Job Details: 02/18/2020
DRYER WHIRLPOOL WGD5000DW3 Broken door switch. Ordering switch set up for Tuesday. ; ordrng 1 WPW10569603 (switch-dor)
Near Los Angeles, CA 91423
Randy
Job Details: 02/18/2020
REFRIGERATOR WHIRLPOOL WRT138FZDW00 Removed and replaced evaporator charged with 4.16 oz of refrigerant. no leaks held pressures. Job complete
Near Oceano, CA 93445
Alejandro
Job Details: 02/18/2020
REFRIGERATOR WHIRLPOOL WRF992FIFM00 "Found the unit,isolated the system, internal leak unit not repairable,(SR7727152898)"
Near Bakersfield, CA 93311
Dane
Job Details: 02/18/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 On arrival to customer states the door would not stay open. Unit was not leveled. Properly leveled the unit and door stayed open. Unit functions normal
Near Bakersfield, CA 93311
Dane
Job Details: 02/18/2020
REFRIGERATOR WHIRLPOOL WRF757SDHV00 Removed and replaced freezer LED module and tested unit. Unit functions normal now
Near Bakersfield, CA 93313
Dane
Job Details: 02/18/2020
WASHER WHIRLPOOL WTW4816FW2 Removed and replaced control board and tested unit. Unit functions normal now
Near Bakersfield, CA 93311
Dane
Job Details: 02/18/2020
DISHWASHER KITCHEN AID KDE70F556 I accidentally ordered the right hand rail when I needed the left hand rail. Ordering correct part; ordrng 1 W11259785 (track)
Near Bakersfield, CA 93306
Dane
Job Details: 02/18/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Removed and replaced all listed parts that had anything to do with the icemaker feeling function. Tested unit. Unit functions normal now
Near Kingsburg, CA 93631
Jonathan
Job Details: 02/18/2020
WASHER WHIRLPOOL WTW5000DW1 Found hub and washplate stripped replaced tested working to spec
Near Orange Cove, CA 93646
Jonathan
Job Details: 02/18/2020
WASHER MAYTAG MVWB835DW4 Found speaker bad replaced console tested working to spec
Near Bakersfield, CA 93306
Dane
Job Details: 02/18/2020
OVEN AMANA AGR4230BAW3 "Unjt would not bake or broil. Found igniter bad, unjt needs new igniter ; rqstng P&A on 1 W11176454 (igntr-oven)"
Near Porterville, CA 93257
Erick
Job Details: 02/18/2020
WASHER MAYTAG MVWC565FW1 Cycled unit through diagnostics and found unit with overloaded error code. Cycle through test cycle unit passed all test with no errors. Did not find anything burning at the time of service. Belt motor and pump or working as designed. Informed customer of findings. We calibrate my control to factory settings. Unit passed all test with no errors. Job complete
Near Porterville, CA 93257
Erick
Job Details: 02/18/2020
WASHER MAYTAG MVWC565FW1 Cycled unit found unit with lid lock failure once again. Lead log not engaging properly. Replaced with new latch assembly. Retested in unit passed all test with no errors. Job complete
Near Orange Cove, CA 93646
Jonathan
Job Details: 02/18/2020
WASHER MAYTAG MVWC565FW2 Found valve not shutting needs valves ; ordrng 1 W10869800 (valve)
Near Delano, CA 93215
Erick
Job Details: 02/18/2020
DRYER WHIRLPOOL NED4655EW Unit is not verified.
Near Delano, CA 93215
Erick
Job Details: 02/18/2020
OVEN WHIRLPOOL WFG770H0FZ 7727110701Cycled unit and found burners all working at the time of service. Grades are excessively worn down. Customer does use big pots. Tested control and found both control boards infested causing unit to fill. Called trade partners andDocumented. Warranty will not cover any more repairs. Job complete
Near Delano, CA 93215
Erick
Job Details: 02/18/2020
DISHWASHER WHIRLPOOL WDP350PAAW4 Psycho and found unit with rest and motor. Replaced motor. Re-tested it and you still feeling. Unit will need new control and new sensors; ordrng 1 W10804120 (cntrl-elec) and 1 WPW10195039 (float switch) and 1 WPW10705575 (sensor)
Near Tulare, CA 93274
Chase
Job Details: 02/18/2020
WASHER MAYTAG MVWX655DW1 Found suspension worn out very bouncy. Replaced suspension rods. Tested. All ops now testing normal. Job complete.
Near Los Angeles, CA 90046
John
Job Details: 02/18/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Concern not washing very well. The water temperature is 124 degrees. The heater works and the dishwasher is clean and filter/ strainers clear. Replace the main controller, in the OWI sensor. The dishwasher tested good. I can hear both wash arms spinning freely, and plenty of water is moving them around."
Near Wasco, CA 93280
Erick
Job Details: 02/18/2020
WASHER MAYTAG MVWX655DW Received incorrect board. Re verified part and Ordering new control.; ordrng 1 W10625696 (cntrl-elec)
Near Glendale, CA 91201
John
Job Details: 02/18/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Temperatures to cold and freezing on top shelf in refrigerator section. If turned down to setting number two. Everything that’s out. Replaced the main control and refrigerator section thermistor. The refrigerator tested good at this time.
Near Burbank, CA 91504
John
Job Details: 02/18/2020
FREEZER KITCHENAID KBSD608ESS01 " File number 7726930023.The freezer and refrigerator door or not flush. The refrigerators door sticks out approximately three eights of an inch from top to bottom. Try to adjust the door. Also the seal is good not bound up on the inside. Spoke to the whirlpool tech line and they consider this a cosmetic repair and said it cannot really be fixed. I can only try certain things like replacing the doors or the door seals at the customers expect."
Near Glendale, CA 91202
John
Job Details: 02/18/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "No water going to the dishwasher upon arrival. Found a screw underneath the float mechanism inside the dishwasher, lodging it in the up position causing the dishwasher to not fill with water. Remove the screw. the dishwasher tested good."
Near Los Angeles, CA 91604
John
Job Details: 02/18/2020
WASHER MAYTAG MHW5630HC0 F8E1 error code. The valves test goodbye the meter. But it in the water pressure appears to be OK. Replacing the water fill valves. Parts on order.; ordrng 1 W11036928 (valve) and 1 W11036930 (valve)
Near Los Angeles, CA 90041
John
Job Details: 02/18/2020
WASHER WHIRLPOOL WFW85HEFC1 "The panel/user interface appears to have a short in it. I was able to get it going for now, but his is in a tight hole and I will need a second man to do this repair. The washer is working at this time. An estimate is being sent to the customer"
Near Glendale, CA 91206
John
Job Details: 02/18/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 The mounting pins for the refrigerator door were loose. Tighten the mounts. We installed the door handle. Also tightened the freezer door handle. The refrigerator tested good in the freezer door.
Near Los Angeles, CA 90065
John
Job Details: 02/18/2020
WASHER AMANA NTW4516FW3 The customer was concerned with the noise in the washing. They did not like the fact that it had a low water wash. Gave him instructions on how to use the deep water wash. Customers now happy.
Near Santa Margarita, CA 93453
Tom
Job Details: 02/18/2020
WASHER AMANA NTW4516FW3 "Installed Control Board and Hose, ran diagnostics, no error codes, all components functional. Ran unit in normal operation, unit progressed further than before, customer present, check okay. No damage to unit or home from tech, job complete."
Near Bakersfield, CA 93306
Patrick
Job Details: 02/18/2020
REFRIGERATOR WHIRLPOOL GC5SHEXNS03
Near Bakersfield, CA 93306
Patrick
Job Details: 02/18/2020
RANGE KITCHENAID KFGG500ESS2 Customer still having issues with the unit not lighting. Bruce 7727151502 started to change burner tube and ignitor ; ordrng 1 W10764654 (burnr-oven) and 1 WPW10324262 (igntr-oven)
Near Pasadena, CA 91106
Francisco
Job Details: 02/18/2020
REFRIGERATOR WHIRLPOOL WRT112CZJW00 Checked unit it is not cooling at all. No frost pattern and blowing cold air. Suspect sealed system issue. Unit equipped with aluminum heat exchanger and r600a. Cx does not want to repair a new unit and will contact Home Depot and whirlpool to get unit exchanged.
Near Pasadena, CA 91105
Francisco
Job Details: 02/18/2020
REFRIGERATOR AMANA BX21VW Removed and replaced the tube. T3sted unit. All ops checked good.
Near Altadena, CA 91001
Francisco
Job Details: 02/18/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 Removed and replaced fan and thermistor upgraded location of thermistor also set defrost timer to traditional 8 hour timer. Advised cx to monitor temp and report any frost build up.
Near Bloomington, CA 92316
Tyler
Job Details: 02/18/2020
REFRIGERATOR WHIRLPOOL ED5KVEXVQ00 Customer stated that the unit is not dispensing or making ice. Found filter is clogged. Removed filter and tested. Unit is dispensing. Customer to replace filter. All works good at this time.
Near Sierra Madre, CA 91024
Stephen
Job Details: 02/18/2020
WASHER WHIRLPOOL WTW4955HW1 "Ran diagnostics. No error codes found. Noisy when running. Found splotch came apart, gear case leaking oil, worn basket hub. Needs gear case, splotch, belt, hub, screw.; ordrng 1 W10528947 (HUB) and 1 W10721967 (CAM KIT) and 1 W11035747 (GEAR CASE) and 1 W11223765 (SCREW & WASHER) and 1 WPW10006384 (BELT)"
Near Altadena, CA 91001
Francisco
Job Details: 02/18/2020
DRYER WHIRLPOOL WHD5090GW0 Cx states unit making excessive noise. Will tear down to see exactly what it needs as I have not worked on many of these dryers. Ordering parts RS upon parts arrival.; ordrng 1 461970104891 (bearing) and 1 W10425277 (wheel) and 2 W10456115 (support)s
Near Rosemead, CA 91770
Juan
Job Details: 02/18/2020
DRYER WHIRLPOOL WGD4815EW2 "Units vent goes in into the floor, unable to verify the condition of homes venting. Exterior vent outlet has very little airflow coming out. Unit is short cycling, instructed customer to have vent cleaned or shortened. Unit is in a closet it was pushed back too, far pinching the rear vent hose, pulled the unit to the front. Recommended to customer to install a venting elbow."
Near San Bernardino, CA 92410
Tyler
Job Details: 02/18/2020
WASHER WHIRLPOOL WFW560CHW0 Customer stated that the unit will not start. Found power button on the console is not responding. Ordering console not in stock.; ordrng 1 W11325580 (cntrl-elec)
Near Beverly Hills, CA 90210
Isidore
Job Details: 02/18/2020
DISHWASHER KITCHENAID KDTE204EPA4 "43 wash motor assembly W11084657 failure verified, part ordered; ordrng 1 W11084657 (pump&motor 184.28)"
Near West Covina, CA 91791
Andy
Job Details: 02/18/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Unit not cooling, called techline 7727150300had me test compressor found that compressor is bad. Need to order compressor and drier.; ordrng 1 WPW10507886 (compressor)"
Near Covina, CA 91724
Stephen
Job Details: 02/18/2020
DISHWASHER KITCHENAID KDTE104ESS3 "Ran diagnostics. Had 6-4 error code. Wash motor is not running. Power to wash motor. Needs pump & motor.Replaced pump & motor assembly. Fills, washes, drains, rinses, and dries properly. Advised customer to purge hot water line before using DW, use rinse aid for proper drying. Complete."
Near Montebello, CA 90640
Juan
Job Details: 02/18/2020
WASHER MAYTAG MVWC555DW0 "Found loose belt pulley. Applied Loctite to drive pulley nut. Checked unit operation, unit no longer making noise while agitating.; ordrng 1 WP4210460 (adhesive)"
Near Montebello, CA 90640
Juan
Job Details: 02/18/2020
OVEN WHIRLPOOL KEBS247DBL9 Safety thermostat and control panel need to be replaced.Panel is discontinued.File # 7727154777. Austin
Near Covina, CA 91723
Stephen
Job Details: 02/18/2020
DISHWASHER KITCHENAID KDFE304DSS0 "Ran diagnostics. Has 7-1, 3-2 , and 6-6 error codes. Found OWI sensor shorted causing control failure. Needs OWI sensor and control.; 1 W10866116 (CONTROL) and 1 WPW10705575 (OWI SENSOR)"
Near Hughson, CA 95326
Cruz
Job Details: 02/18/2020
WASHER WHIRLPOOL WTW4850HW1 "FIXED 4 FTC- found latch just clicking, will not lock unit, ck for codes found F5e2 faulty latch, I then installed new part (latch) calibrated unit and ran a diagnostic test mode it completed filled, wash, drain, spin, locked & unlocked, no codes, no leaks, unit is working as designed, cx ok repair."
Near Delhi, CA 95315
Cruz
Job Details: 02/18/2020
WASHER MAYTAG MVWX655DW1 "Fixed- installed new part (pump drain) calibrated unit for wash performance and put unit into a diagnostic test mode it completed filled, wash, drain, spin, cleared code, no leaks, unit is working as designed, cx ok repair."
Near Modesto, CA 95355
Cruz
Job Details: 02/18/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Needs more work- found frozen ice on bottom liner inside freezer compartment, drain tube is frozen over not allowing water to drain through, ordering part for unit. ; ordrng 1 W11084807 (extension)"
Near Keyes, CA 95328
Cruz
Job Details: 02/18/2020
DRYER WHIRLPOOL WED6620HC1 "FIXED 4 FTC-=cx claims unit is not heating, ck for voltage at wall outlet and found 240v removed front panel and drum tested heat element and to be bad, installed new part (element) reassembled drum and front panel tested unit in a high heat cycle it heated fine, runs quite, unit is working as designed, customer okayed repair."
Near Merced, CA 95348
Kenneth
Job Details: 02/18/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Found drawers hard to pull out. Rough and not sliding in and out smoother. No silicone grease on the tracks. Ordering more grease. Reacheduled customer for wednesday 2-19-20; ordrng 4 WP542638 (Grease)s
Near Clovis, CA 93611
Timothy
Job Details: 02/18/2020
OVEN WHIRLPOOL WOS72EC0HS01 Called WPTS(sr# 7727152332 - Rick/Kurt) and explained this is the second occurrence. Told to checks for loose connections and see that the AM board is getting and providing the right voltage. Confirmed voltages. Called WPTS again and was told to have the customer connect to WiFi and get the latest update.
Near Merced, CA 95348
Kenneth
Job Details: 02/18/2020
WASHER WHIRLPOOL WTW4955HW0 Found unit not working. Motor is not kicking on due to bad capacitor. Ordering new capacitor. Rescheduled customer for saturday 2-15-20; ordrng 1 W11395618 (Capacitor)
Near Clovis, CA 93619
Timothy
Job Details: 02/18/2020
OVEN WHIRLPOOL WOS51EC0HS01 Customer states the enamel in the oven cavity is damaged and the screen has a line through it. Took pictures and called WPTS (7727153608) to document and be directed as how to handle this issue. Fault codes are 6-4(com error) and 8-0(cooling fan speed). WPTS had me send them some pictures of the unit to them(). WPTS is going to put the unit up for review.
Near Corcoran, CA 93212
Enrique
Job Details: 02/18/2020
WASHER MAYTAG MVWB755DW0 "Inspected Maytag washer . Unit doesn’t drain . In diagnostics found drain pump system error and lid lock error . Installed latch and drain pump , still not draining . Checked for error codes , it displayed long fill error . Please order central electric and valve .; ordrng 1 W10812424 (cntrl-elec) and 1 W11165546 (valve)"
Near Visalia, CA 93292
Chase
Job Details: 02/18/2020
REFRIGERATOR WHIRLPOOL WRS571CIHB01 Installed new bucket and icemaker. All ops now testing normal. Job complete.
Near Fresno, CA 93730
Timothy
Job Details: 02/18/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Inspected unit and found the FC is about 9f the RC is about 50f. Found the board is not delivering power to the evaporator fan. Unit needs a board and evaporator fan.; rqstng P&A on 1 W11224256 (cntrl-elec) and 1 W11224591 (motor-evap)
Near Visalia, CA 93291
Chase
Job Details: 02/18/2020
WASHER MAYTAG MVWX655DW0 Installed new valve. Calibrated. All ops now testing normal. Job complete.
Near Visalia, CA 93291
Chase
Job Details: 02/18/2020
DRYER WHIRLPOOL WGD4815EW2 Confirmed no continuity getting to thermal fuse. Replaced thermal fuse from truck stock. Tested unit. Unit now kicking on and heating with no problems. All ops now testing normal. Job complete. ; used 1 WP3392519 (THERMAL FUSE) from stock
Near Visalia, CA 93277
Chase
Job Details: 02/18/2020
M/W OTR KITCHENAID KHHC2090SWH1 Loud noise coming from fan. Also light out. Also major crack in right side panel. Ordering parts for repair. ; ordrng 2 8204670s and 1 8206092 (LEFT BLOEER) and 1 8206112 (BLOWER) and 2 W10120839A (FILTER)s and 1 W10150999 (PANEL)
Near Tulare, CA 93274
Chase
Job Details: 02/18/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ02 Door came in defective with dent on front panel. Will need to re-order door.; ordrng 1 W11129497 (DOOR)
Near Dos Palos, CA 93620
Kenneth
Job Details: 02/18/2020
WASHER MAYTAG MVWB835DW4 Found unit constantly dripping water in tub. Solenoid on valve not closing all the way. Replaced water valve and tested unit. Unit is now working properly. Customer approves function at this time.
Near Atwater, CA 95301
Kenneth
Job Details: 02/18/2020
WASHER WHIRLPOOL MHW5630HC0 Found control panel jumping around not making selections. Ordering new console. Rescheduled customer for friday 2-21-20; ordrng 1 W11325569 (Console)
Near Los Angeles, CA 91326
Danny
Job Details: 02/18/2020
DRYER WHIRLPOOL WGD9400SU0 Unit is not powering on Found faulty control Provided cod estimate to client Client denied repaired
Near Los Banos, CA 93635
Kenneth
Job Details: 02/18/2020
FREEZER WHIRLPOOL WRX986SIHV00 Found unit shitting down. Will get stuck in a defrost. Unplug unit and unit kicks on and cools properly. Ordering UI and Control. Reacheduled customer for Saturday 2-15-20; ordrng 1 W11330931 (UI) and 1 W10843055 (HV board)
Near Tehachapi, CA 93561
Patrick
Job Details: 02/18/2020
DISHWASHER MAYTAG MDB4949SDZ0 Removed and replaced control. Tested unit. All ops checked good
Near Tehachapi, CA 93561
Patrick
Job Details: 02/18/2020
WASHER MAYTAG MVWX655DW1 Found loose clamp and tub to pump hose. Tightened and secured. All ops checked good
Near Dos Palos, CA 93620
Kenneth
Job Details: 02/18/2020
WASHER MAYTAG MVWX655DW0 Found unit not ringing out the clothes due to a worn drive hub. Ordering new drive hub. Rescheduled customer for Monday 2-17-20; ordrng 1 W10528947 (Hub)
Near Palmdale, CA 93591
Jonathan
Job Details: 02/18/2020
DISHWASHER KITCHENAID KDFE104DBL1 Found loose connection to inlet valve. Fixed connection. Tested unit and is working properly