Local Reviews
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Cruz B.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Needs more work- found solenoid is getting stuck not allowing crushed ice, ice container has a hole in it causing ice cubes to fall out, dispenser motor is making a loud buzzing noise when dispensing ice; ordrng 1 WP2152713 (solenoid) and 1 WPW10558423 (ice-contnr)"
Chase F.
FREEZER WHIRLPOOL WRS315SDHZ02 Found fill tube coming from unit to icemaker came out from hole allowing for water to leak into back wall of FC. Reinstalled fill tube properly. All functions now testing out normal. Job complete.
Cruz B.
WASHER WHIRLPOOL WFW8540FW1 "File # 7728873355 Austin from whirlpool tech line said to replace the panel cntrl and main cntrl at the same time due to the appliance working intermitted, checked for voltage at wall outlet and found 120v, checked the appliance for codes for f5e3 faulty door latch, cx claims that when selecting options the panel will go blank at times, ordering parts for unit. Will latch & cntrl elec on next visit ; ordrng 1 W10903219 (panel-cntl)"
Cruz B.
WASHER WHIRLPOOL WFW92HEFC0 "Needs more work- new issue- error code f3e1 failure valve, unit will stop at mid cycle and code out with f3e1, need to order a valve for unit. ; ordrng 1 WPW10247306 (valve)"
Joe M.
WASHER AMANA NTW4516FW3 Replaced control and unit began to function as designed. Job complete.
Joe M.
LAUNDRY MAYTAG MHW8200FC0 Replaced control and ran unit through diagnostic test. Unit appears to be functioning as designed. Job complete
Leon M.
OVEN JENN-AIR JJW2430IM00 Cx states that unit is not working properly After running diagnostic check find error code F2E1Replaced control panel.Unit working properly as designed
Leon M.
KITCHEN KITCHENAID KDPM354GPS0 Cx states that unit is not working properly After running diagnostic check find that upper rack is broken.Replaced upper rack.Unit working properly as designed
Isidore A.
WASHER WHIRLPOOL WTW7000DW0 "Found F0E3 overload not verified, F5E3 verified door lock W10810403 un locked, yet lock shows not unlocking, control W10812423 not see lock is un locked.; 1 W10810403 (lid lock assy) and 1 W10812423 (cntrl-elec)"
Francisco S.
DRYER WHIRLPOOL WGD5620HW1 "Checked unit found loose connection at flame sensor. Re secured connector,and tested ops unit now working properly. Sr#7728873910 Butch"
Francisco S.
DRYER MAYTAG MLG23PDHWW "Checked unit found unit working fine on test mode, but when I ran with coins, gas coils failed under load Removed and replaced gas coils. Tested ops unit now working as intended.; used 1 279834 (2 COIL GAS VALVE SET) from stock"
Kevin M.
DRYER WHIRLPOOL WGD8000DW4 Unit making loud noise during operation. I found failed rear roller causing issue. Removed and replaced roller with one from truck. All tests good. ; used 1 WPW10314173 (ROLLER ) from stock
Kevin M.
MICROWAVE WHIRLPOOL KOCE500ESS05 Customer stated the unit is under cooking. I took temp reading and unit held 350 degrees. I advised customer to try calibrating first. Could be failed main control. Charged for trip. Customer to call back if calibration doesn’t work.
Hector Z.
REFRIGERATOR WHIRLPOOL KRFC704FSS01 Replaced: Ice Maker Fill Tub (W11366500) and Ice Maker (W11115534). Tested ok.
Randy C.
RESIDENTIAL REFR WHIRLPOOL WRS571CIHZ01 Failed compressor. Removed and replaced compressor. Installed uv drier. Installed coupler to compressor. Ran vacuum on both high and low side. Charged with 5.0 oz of refrigerant. No leaks detected at this time. All good. Advised 24 hours for proper cooling. Job complete.
Randy C.
DISHWASHER WHIRLPOOL KDTE334GPS0 Concern blinks middle of cycle. Tested and found no error codes. Ran through diagnostics. Wouldnt drain found small clogg. Found unit now drains after removing build up at stand pipe. Now working as designed job complete. Cx instruct on use and care. Job complete.
J.E. T.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Cycled unit through diagnostics and found E5 error code on icemaker. Icemaker will have to be replaced. ; ordrng 1 W11294907 (icemaker)
Darren A.
WASHER MAYTAG MVWC565FW1 "Replaced faulty latch, recalibrated washer,checks out okay."
Tom R.
REFRIGERATOR WHIRLPOOL WRS325SDHW04 "Installed Evap Motor and Water Valve, check okay. No damage to unit or home from tech, job complete."
Andy H.
REFRIGERATOR KITCHENAID KSF26C4XYY03 Customer techline same sr# advise to replace water line in door spigot. ; ordrng 1 WP2305235 (spigot) and 1 WPW10277960 (tube-water)
Cruz B.
WASHER WHIRLPOOL MHW5630HC0 "Fixed- installed new parts (cntrl elec, latch, dispenser assembly) tested the appliance in a diagnostic test mode it completed filled, wash, drain, spin, no codes, no leaks, found no leaks from dispenser at this time, the appliance is working fine, cx ok repair."
Kevin M.
WASHER MAYTAG MVW6230HC0 Unit making squeaking sound when starting. I found noise coming from belt. I adjusted belt to remove noise. Tested unit. All tests good.
Kevin M.
WASHER WHIRLPOOL WTW7120HW0 Removed and replaced fill valve. Tested unit through out all diagnostic tests. All tests good. No leaks.
Andy H.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Needs display, cannot change from cubes to crush ice check voltage at solenoid not getting voltage. ; ordrng 1 W11214887 (cntrl-elec)"
Aaron B.
DOUBLE OVEN KITCHEN AID KODE500ESS01 " Pulled double ovens out replaced the control panel and both appliance managers upper door latch, reinstalled The ovens and tested operations unit is working as designed now instruct customer on proper operations"
Patrick C.
OVEN KITCHENAID KOSE507ESS00 Replaced panel and fuse. Tested unit. All ops checked good
Aaron B.
WASHER MAYTAG MVWC565FW1 "Unit was not locking, Replace the latch assembly valve tested operations unit is working as designed at this time"
Cruz B.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Need more work- defrost issue- found evap cover and coils frozen over with hard ice causing poor cooling and ice production, informed cx that unit needs to be fully defrosted, cx states that lights on panel sometime will start to glitch or go dim, ordering parts for unit. ; ordrng 1 W11214887 (cntrl-elec) and 1 W11405276 (WIRE HARNESS ) and 1 WP2315549 (evap fan motor)"
Patrick C.
ICEMAKER WHIRLPOOL GI15NDXTB2 Spilt hose. Cut back and reinstalled tested unit. All ops checked good
Kevin M.
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Removed and replaced freezer door. Door sealing normal. All tests good.
Chase F.
WASHER MAYTAG MVWP575GW0 "F5e1, F7e6, motor fault and lid lock error codes. Tested unit, and unit would not go into spin or agitation cycles, ordering latch, motor, and motor capacitor. ; ordrng 1 W11222082 (MOTOR) and 1 W11227944 (CAP) and 1 WPW10482836 (LATCH)"
Aaron B.
FREEZER WHIRLPOOL KSSS42QMW01 Replaced the main board asm and the evap fan motor tested operations unit operations ok now at this time need to allow 24 hours for the unit to cool down correctly
Timothy J.
COOKTOP KITCHENAID KCGD506GSS00 Called WPTS (7728871779) and was directed to take voltage readings on the harness to the blower on medium. Found only 94vac. Unit needs a new switch.; ordrng 1 W10866564 (swtch-oven)
Danny G.
DRYER WHIRLPOOL MGDX655DW2 Push buttons is out of control panel Found start switch out of control panel Reinstall and mount start switch into control panel Reinstall unit and test and dryer is working properly
Isidore A.
REFRIGERATOR KITCHENAID KSCS25INSS00 "Found water shut off behind refrigerator, turn water on.Refrigerator water and ice maker working at this time."
Francisco S.
REFRIGERATOR WHIRLPOOL WRS315SNHM03 "Found no heat signature,no frost pattern and 0.53 amp draw. Ordering parts to complete repair.; ordrng 1 W10507884 (compressor) and 1 W11043042 (coupler) and 1 WP2188823 (evaporator)"
John B.
DRYER MAYTAG MGD6230HW0 "The blower wheel was broken. Replaced the blower wheel with a new one, the dryer tested good at this time. No fault codes."
John B.
REFRIGERATOR KITCHENAID KRFC704FBS02 "The ice maker water tube heater was bad, one of the wires broke. Replaced the failed water tube heater assembly, the ice maker tested good."
Cesar H.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Replaced switches all checked good
Darren A.
WASHER MAYTAG MVWB766FW1 "Unit had an overload code, cleared code, pump functioning normally. Adjusted RF foot to level unit and prevent washer walking."
Kevin M.
VENTHOODS WHIRLPOOL UXT5536AAS3 Removed and replaced motor. Unit still not running. Failed capacitor. Ordering cap and switch. Send TF and KC to complete. ; ordrng 1 W10735734 (capacitor) and 1 W10851619 (contrl-mtr)
Darren A.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Replaced impeller,divider and motor due to impeller stripped out on motor shaft, checks out okay."
Darren A.
WASHER WHIRLPOOL WTW5000DW3 "Lid lock fault stored in codes, cleared code and recalibrated washer, cycled lock several times, no reoccurring faults."
Tyler F.
WASHER WHIRLPOOL WFW560CHW0 Customer stated that the unit is not spinning. Found error code for console not responding. Removed and replaced console tested all works good at this time. Customer had a roach problem before told customer to keep it clean or will not be fixed next time.
Tyler F.
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Customer stated that the refrigerator door swings too far open. Customer wanted me to put something in the hinges to stop it door is working properly all I could do was tipped the refrigerator back to keep the door from swinging all the way open. All works good this time.
Tyler F.
WASHER MAYTAG MVWB765FW4 Customer stated that the lid is broken. Found hinges missing and screws. Removed and replaced lid hinges and screws. Tested all works good at this time.
Tom R.
DRYER WHIRLPOOL WED7000DW1 "Ran diagnostic tests, airflow can not be detected. Tech will return with Heating Element, Thermal Fuse, and Thermal Cutoff, order and replace Control Board and Exhaust Thermistor.; ordrng 1 WPW10691552 (CNTRL-ELEC) and 1 WP8577274 (THERMISTOR)"
Tyler F.
REFRIGERATOR WHIRLPOOL WRX735SDHV02 Customer stated that after the unit was delivered they had no water or ice. Customer said the installers never flush the system. Set calibrated fill for customer icemaker is now working to specs. All works good at this time.
Tyler F.
WASHER MAYTAG MVWC565FW0 "I removed and replaced panels and controls, and motor. Could not test unit customer did not have hooked up. All works good at this time."
Tyler F.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Customer stated that refrigerator door was not closing all the way causing dispensers not to work found switch getting stuck on door added foam pad to door switch now door sheds fine and dispensers are working. All works good at this time.
Tyler F.
WASHER WHIRLPOOL WTW6120HW0 Customer stated that the unit is not dispensing soap. Found bulk dispenser turned off. Fixed and calibrated all works good at this time.
Kevin M.
REFRIGERATOR WHIRLPOOL WRS325SDHW04 "Customer stated that the RC is too warm and dairy products are spoiling. I tested temps, FC was at 0 and RC at 42. Temps are a little off. Airflow is good. Failed thermistor and diffuser assy. Removed and replaced diffuser and thermistor. Tested unit. All tests good."
Dane K.
WASHER WHIRLPOOL WTW7500GW Upon arrival the unit would not fill with water and was making a crazy clicking noise. Found this Illinois on the water valve or melted and the control board was just clicking constantly. Do you need needs a new water valve and new controller; ordrng 1 W11130238 (cntrl-elec) and 1 W11130239 (housing)
Danny G.
WASHER WHIRLPOOL WTW5000DW3 Unit is vibrating during the spin cycle Found unit not leveledLeveled washer and calibrated washer Ran self diagnostics test and unit completed with no leaks and no issues Ran a cycle with towels and unit is working properly
Leon M.
REFRIGERATOR KITCHENAID KBSD608EBS01 Cx states that unit is not working properly.After running diagnostic check find that unit is missing light in freezer section.Replaced module light.Unit working properly as designed
Danny G.
WASHER WHIRLPOOL MHW6630HC0 Unit is leaking water Test unit and found water leaking from dispenser Need to order parts and rs call ; ordrng 1 W11465533 (DISPENSER )
James M.
REFRIGERATOR KITCHENAID KSF26C4XYY03 "Replaced tubing and housing. Water valve to unit shut off by son. Unit water valve in wall broken, customer to contact plumber to replace valve. Unit working otherwise."
Danny G.
OVEN WHIRLPOOL KOSE500ESS02 "Unit has no power Found blown fuse Customer advised that unit had a power spike While oven was on a clean cycle. ; ordrng 1 W11093241 (panl-cntrl) and 1 W11179310 (cntrl-elec) and 1 WP4449751 (thrmst-fix) and 1 WPW10545255 (fuse-thrml)"
Tom R.
REFRIGERATOR MAYTAG MFC2062FEZ01 "Installed Control Board and Damper Door, ran diagnostics, check okay. No damage to unit or home from tech, job complete."
Isidro L.
REFRIGERATOR KITCHENAID KRMF706EBS01 "On arrival cx stated unit was leaking water from dispenser area of the refrigerator, also there was dents on both sides of refrigerator took pictures ; ordrng 1 W10815686 and 1 W10815694 (dor-fip bl)"
Darren A.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Replaced diffuser per techline recommendation.
Danny G.
REFRIGERATOR AMANA ASI2175GRS04 Unit is freezing food inside refrigerator compartment Need to order main control and diffuser ; ordrng 1 W11203272 (contrl-box) and 1 W11380595 (DIFFUSER )
Timothy J.
OVEN WHIRLPOOL WOS51EC0HS Installed blower and tested. Unit checks ok.
Cruz B.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Need more work- cx had the appliance off for a few days, can not diagnose the appliance accurately, needs to be running for 4 days, reschedule cx for Monday. ; schdld next appmnt for 9/28 MON !"
Timothy J.
REFRIGERATOR KITCHENAID KRMF706ESS01 Customer states the unit collects water under the deli drawers. Found the drain tube is crushed and does not let the RC evaporator drain correctly. Tried to force a 1/4 tube up the drain but could not get it drain clear. Called WPTS (7728876537) who states this can not be repaired.
Danny G.
WASHER WHIRLPOOL WFW6620HC0 Unit is not draining Found unit with drain pump filter clogged Removed debri and reinstall drain pumpRan a self test cycle and unit completed with no leaks and no issues unit is working properly
George Y.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Installed parts tested check out ok complete no dents or dings cause bytech.
Irvin F.
REFRIGERATOR KITCHENAID KSSC48QTS02 "No water dispensing. The paddle is not activating properly. No water will dispense. The ice bucket and auger are not aligning.The dispenser paddles are intermittent. Needs replacement. The ice bucket is not turning. Shaft needs to be replaced. Parts and estate given, cx declined repair."
Irvin F.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Frezer light is out, and fresh food ceiling light out. Installed module. All light are now on. All ops normal. ; used 1 W10695459 (MODULE) from stock"
Leon M.
DISHWASHER KITCHENAID KDTE204EPA4 Replaced all selected parts.Unit working properly as designed
James M.
REFRIGERATOR WHIRLPOOL MVW6230RHW Installed new cam and tested unit. Unit running with no problems. Unit complete.
Darren A.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 W11092686- ordered parts needed for service pointer.; ordrng 2 02185788 (clamp)s and 1 W11087438 (motor-evap) and 1 W11188493 (cover-evap) and 1 W11457241 (DRAIN PAN ) and 1 WPW10389152 (support)
Timothy J.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Installed hook. Unit checks ok.
Isidore A.
REFRIGERATOR KITCHENAID KRMF706EBS01 "Allow 3 hoursFound freezer door W10815700 not closing per technical service pointer W10842568 door seal door replacement frost in freezer, refrigerator frost on evaporator cover W11256332, evaporator motor W11087438 per tech service pointer W11092686F and icemaker not working fault code E2 icemaker W11294907 motor lost position , parts ordered; rqstng P&A on 1 W10815700 (dor-fip bl) and 1 W11256332 (cover-evap), ordrng 1 W11294907 (icemaker)"
John B.
WASHER AMANA NTW4516FW3 "The washer is rough on her clothes, I see lint balls in the blankets. Replacing the whole agitator. The washer did not have any error codes. Ordering the parts that I need.; ordrng 1 285565 (agitator assy,comp)"
Chase F.
OVEN WHIRLPOOL WOS51EC0AS03 "Cx concerned that unit will not power on. This happened after a self clean cycle. Found open thermal fuse, installed thermal fuse. Unit now powering on with no problems. All functions now testing normal. Job complete. ; used 1 WPW10545255 (FUSE-THRML) from stock"
Francisco S.
REFRIGERATOR KITCHENAID KRSC700HPS00 Unit will need door replaced. Ordering door ; ordrng 1 W11395841 (RC DOOR)
J.E. T.
DRYER MAYTAG MGDX655DW Installed new parts every tested unit unit past All test at time of service. Job complete
James M.
WASHER WHIRLPOOL WFW92HEFW0 "Unit has multiple errors, door lock, pressure system, acu error. Ordering new latch, will install acu and pressure switch on return. ; ordrng 1 W10443885 (latch)"
Rod H.
WASHER WHIRLPOOL MVW7230HW0 Machine not dispensing softenerConfirmed Found water valve for softener dispenser not activatingFound that vendor installer had not turned on hot valve so softener would not flush. Turned hot valve on and as designed op was restored.
James M.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Found unit with freezer slowly warming. Ice on back wall covering thermistor. Ordering new evap motor, thermistor, door racks and icemaker. Will return when parts arrive. ; ordrng 1 12002355 (thermistor kit) and 1 W10884390 (icemaker) and 2 WPW10120018 (slide rail (frz))s and 1 WPW10128551 (evaporator fan motor)"
Rod H.
WASHER WHIRLPOOL WTW8500DC6 Noise was not heard although found loose washplate corrected and as designed op was restored
James G.
WASHER WHIRLPOOL WTW5105HW "Got here too late, need to reschedule ;"
Randy C.
DRYER WHIRLPOOL MGD5630HC1 Cx had part. Removed and replaced dryer repair kit. Now working as designed. Job complete.
James M.
OVEN JENN-AIR JJW2427DS01 Allied new control panel and unit is now working as intended and customer approves functions at this time.
Antonio D.
REFRIGERATOR KITCHENAID KBSD602ESS01 Replaced tubing water fill tube. Replaced screws for fresh food drawer. Working ok.
Leon M.
LAUNDRY WHIRLPOOL MVWC565FW1 Replaced suspension Unit working properly as designed.
Raymond D.
DRYER WHIRLPOOL WGD4800XQ1 "Replaced ignitor and coils. Tested, unit functions as designed."
Raymond D.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Upon arrival cx states unit is leaking water into fridge, found warm air leak at rc door. Leveled door and tested, unit functions as designed."
Alejandro C.
REFRIGERATOR KITCHENAID KRFC300ESS01 "Found the unit not cooling,isolated the system,internal leak not repairable I call tech line sr7728875547."
Chase F.
ICE MAKER KITCHEN AID KUIS15NNZB0 "Found unit not powering on. Took voltage check to control, control not giving voltage to UI. Will need to replace CNTRL and Ui. ; ordrng 1 W10893341 (Ui) and 1 W11034363 (CNTRL)"
Andy H.
REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Leaks water, defrost drain line it was clogged, tested unit working good , customer needs to replace water line very old ."
Chase F.
LAUNDRY WHIRLPOOL WTW6120HW0 "Cx concerned about a squeaking sound coming from when unit is spinning. Cx also has video of when unit is making squeaking sound. Ran through service diagnostics, upon spin cycle, heard loud squealing noise coming from gearcase.; ordrng 1 W10721967 (CAM) and 1 W10752283 (WASHPLATE) and 1 W11423758 (GEARCASE)"
Francisco S.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Checked temp found unit at 37.4 degrees Fahrenheit which is perfect temp. Removed and replaced door,unit now checks ok."
Chase F.
DRYER MAYTAG MGDB855DC4 Cx concern that unit has tapping sound after long period of time. Ran through service diagnostics. After About five minutes unit started to squeak indicating a bad belt. Ordering dryer repair kit.; ordrng 1 4392065 (DRYER REPAIR KIT)
George Y.
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Installed parts tested check out ok complete no dents or dings cause by tech.
James M.
DRYER MAYTAG MEDB835DC4 Unit making squealing noise during operation from bad pulley. Ordering dryer repair kit. Will install when parts arrive. ; ordrng 1 4392067 (dryer repair kit)
Joe M.
DISHWASHER KITCHENAID KUDE60HXSS1 Didn’t get tool customer didn’t answer but it’s no big deal I don’t even know what tool I left.; ordrng 1 WPW10481115 (panel-cntl) and 1 WPW10503548 (retainer)
George Y.
OVEN KITCHENAID KODE507ESS04 Installed fan tested check out ok complete no dents or dings cause by tech.
Rod H.
RANGE WHIRLPOOL WOD51EC7HS01 Confirmed........upper broiler not working.Broil circuit shorted in upper ovencontrol circuit components need replacing. Upper element comes on in bake as normal and not in broilOrdering main control; 1 W11261167 (cntrl-elec)
Raymond D.
REFRIGERATOR WHIRLPOOL WRF555SDFZ02 "Upon arrival right door lower hinge is broken, door gasket torn, and ice maker solenoid sticking. ; ordrng 1 W10830055 (gasket-fip) and 1 W10910854 (dor-fip) and 1 WPW10309866 (solenoid)"
Joe M.
DISHWASHER KITCHENAID KUDE60HXSS1 Unit needs a new control because it is not operating as designed. Unit needs bottoms retainers as well because they are missing ; ordrng 1 WPW10481115 (panel-cntl) and 2 WPW10503548 (cables)s
Hector Z.
REFIRGERATOR WHIRLPOOL WUW35X24DS0 "Customer is concerned of Wine Cooler being noisy. I checked the unit and I found noisy Condenser Fan Motor.Customer need time to think about repair. Reference #3379989787."
Raymond D.
DRYER WHIRLPOOL CGT9000GQ0 " Upon arrival cx states unit doesn’t spin in washer, found broken belt and motor shaft warped. Needs motor and belt. ; ordrng 1 W10260319 (belt) and 1 W10811032 (motor-drve)"
Rod H.
WASHER WHIRLPOOL MVW7230HW0 Machine not dispensing softener,Confirmed Found water valve for softener dispenser not activating,Found that vendor installer had not turned on hot valve so softener would not flush. Turned hot valve on and as designed op was restored.
Antonio D.
OVEN KITCHENAID KODC304EBL01 Ordering temp. Sensor W10859573. Slight variations in temps. ; ordrng 1 W10859573 (sensor)
Leon M.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Cx states that unit is not working properly After running diagnostic check find that unit has a bad ice maker.Ordering IM mn im ; ordrng 1 W11130444 (icemaker) and 1 WPW10179146 (valve-inlt)
Raymond D.
DISHWASHER KITCHENAID KDTE334GPS0 Upon arrival cx states unit stops being responsive and when they unplug and plug unit back in unit works. Sticking relays on control board.; ordrng 1 W11120155 (control-elect)
Raymond D.
REFRIGERATOR WHIRLPOOL WRS588FIHB00 "Upon arrival door dropped again, needs door, and nameplate.; ordrng 1 LW11037738 (dor-fip) and 1 W11223753 (nameplate)"
Antonio D.
FREEZER WHIRLPOOL WRF535SWHZ Bottom door closer defective. Ordered W10917992 and closer WP12028505AP.; ordrng 1 W10917992 (hinge-door) and 1 WP12028505AP (ref dr closer cam)
Antonio D.
DRYER WHIRLPOOL WHD5090GW0 Unit would not start. Called tech line and went through diagnostics again. Tech line suggested to replace control unit and motor.. W11239098 and W11088562. Ordered parts. . Installed unit.; ordrng 1 W11088562 (motor-drve) and 1 W11239098 (cntrl-elec)
Joe M.
DRYER WHIRLPOOL MDG5500AWW Unit needs a igniter due to making a smell everytime it starts to burn. Ordering part.; ordrng 1 WP33002789 (igniter as)
Alan S.
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Unit was not cooling due to bad condenser fan motor removed and replaced fan motor tested unit unit now works as designed at this time of serviceJob complete ; used 1 W11387394 (FAN MOTOR ) from stock
Alan S.
REFRIGERATOR WHIRLPOOL WRS315SDHZ05 Found unit not make a nice tested harness to icemaker getting voltage test an icemaker power not getting any power to icemaker after harness tried jumping icemaker to make cycle will not cycle MM advised me icemaker locked up needs new icemaker ; ordrng 1 WPW10300022 (icemaker)
Alan S.
ICEMAKER WHIRLPOOL WRF767SDHZ01 Found broken wire on assembly facia removed and replaced part unit is now making ice properly at this time of serviceJob complete ; used 1 WPW10553630 (ASSEMBLY FASCIA ) from stock
Alan S.
REFRIGERATOR WHIRLPOOL WRS325SDHW05 Found unit to have broken fan blade causing it to make lotta noise removed and replaced fan blade unit is now functioning as designed at this time of serviceJob complete ; used 1 W11458267 (FAN BLADE) from stock
Alan S.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Found unit to have mad EVAP fan motor replaced fan motor unit is now cooling as designed at this time of serviceJob complete ; used 1 W11396715 (MOTOR FAN ) from stock
Rich S.
WASHER WHIRLPOOL WFW560CHW0 Please assign to a local tech...Leon; ordrng 1 W11322879 (cntrl-elec)
John B.
DRYER - GAS AMANA NGD4655EW2 "The dryer does not turn off all The time, are you still on in the morning when They get up, ordering a new timer. This is on the time dry cycle.; ordrng 1 W10857611 (timer)"
Alan S.
RANGE WHIRLPOOL WFG320M0BS3 Upon arrival unit hand front glass broken out ordered new glass; ordrng 1 W11176456 (glass-door)
Alan S.
REFRIGERATOR WHIRLPOOL WRT314TFDW Removed and replaced door door is now sealing properly at this time of service,Job complete.
Blake C.
DISHWASHER WHIRLPOOL WDT710PAHB "BC diagnosed would not turn on/respond, tried diagnostic mode and also would not respond. Ordered parts waiting for arrival."
Darren A.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Ordered ice maker escutcheon.; ordrng 1 WPW10553630 (escutcheon)
Timothy J.
FREEZER WHIRLPOOL WRF757SDHZ01 "Tried to check temps and found the IM fan was not working in step 36. Exited programming and tried again, this time the fan came on. I was going to check for voltage at the board to see if it was being sent to the fan. Installed new control and found the UI does not light up and there are no lights in the unit. Found 120 vac present at the board. Found the new part was damaged. This will have to be reordered and installed again now. Ordering fan also.; ordrng 1 W10846539 (evaporator fan blade) and 1 W11224256 (cntrl-elec)"
Chase F.
WASHER WHIRLPOOL WTW7300DW0 "F3e2, F0e5, f7e8, F2e1, f6e2, installed washplate, still making grinding sound. Will need new gearcase. ; ordrng 1 W10734521 (SLIDER) and 1 W10811956 (GEARCASE)"
Chase F.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Cx concerned unit leaking coming from underneath. Found broken water supply line coming from dispenser. Ordering part for repair. ; ordrng 1 WPW10386778 (TUBE WATER)
Chase F.
WASHER MAYTAG MVWC465HW2 "F8e1, found unit not filling properly not allowing for other cycles to complete. Will need to replace water valve. Ordering part. ; ordrng 1 W11210459 (VALVE)"
Enrique R.
WASHER MAYTAG MVWP575GW0 "Customer concerns , washer not advancing wash cycles , loud noise . Need gearcase and basket hub kit .; ordrng 1 W10528947 (drive hub kit) and 1 W11131260 (gearcase)"
Enrique R.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Customer stated , low ice production . Ice maker not cycling ( voltage ok ) . ; ordrng 1 WPW10300022 (icemaker)"
Enrique R.
REFRIGERATOR WHIRLPOOL WRX735SDBM03 "Customer concerns , RC door gaskets not sealing and freezer upper basket gear broke off .; ordrng 2 W10830274 (gasket-fip)s and 1 WPW10474715 (gear) and 1 WPW10474716 (gear)"
Francisco S.
WASHER WHIRLPOOL WFW8620HW1 Cx stated she finds leak towards left front of unit. Unable to re create ordering parts and will retest when I go back. Asked cx to make video when it leaks to have some point of reference when I go back.; ordrng 1 W10912291 (bellow) and 1 W10918512 (drawer)
Francisco S.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Cx stated unit is not dispensing ice only issue. Found dimmed lighting on ui board. Performed service test 9 ui pad test all keys passed except for ice dispenser pad. Ordering parts to complete repair.Sr7728845965; ordrng 1 W10521642 (cntrl-elec) and 1 WPW10353848 (pad)
Francisco S.
REFRIGERATOR WHIRLPOOL WRT148FZDW "Checked unit found no frost pattern, no heat signature and low amp draw. Unit needs sealed system Repair. Ordering parts RS call upon parts arrival.; ordrng 1 W10570565 (evaporator) and 1 W10575980 (compressor) and 1 W11043042 (coupler)"
Chase F.
WASHER MAYTAG MVWC565FW0 "Cx concerned unit leaking on to floor. Ran through diagnostics received F8e1, F3e1. Cleared codes. Tested and found unit leaking coming from drain hose. Re applied drain hose, no more leaks. All functions now testing out normal. Job complete."
Darren A.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Defrosted unit and replaced evaporator fan assembly.
Jim S.
DISHWASHER KITCHENAID KDTE254ESS1 "Water is leaking through the diverter. This has caused some floor damage under the dishwasher. I am not able to see under the kitchen flooring. The kick plate has mold on it from the leak. The control panel is non responsive ; 1 W10866124 (cntrl-elec) and 1 W10871196 (panel) and 1 W10902370 (panel-cntl) and 1 W10902372 (pump&motor)"
Timothy J.
REFRIGERATOR KITCHENAID KRMF706EBS01 Installed harness and controls. Tested unit. Unit operating as designed.
Jim S.
MICROWAVE KITCHENAID KMBS104ESS03 Scott at tech line. Faulty neutral; ordrng 2 W10211972 (switch)s and 1 W11214928 (SWITCHES ) and 1 WPW10120235 (rod-rel)
Jim S.
REFRIGERATOR WHIRLPOOL JFC2290VEM8 Noisy damper motor; ordrng 1 WPW10594329 (control)
Chase F.
REFRIGERATOR WHIRLPOOL WRS555SIHZ01 Cx concerned unit is not cooling. Heard start device clicking trying to turn on but failing to power up compressor. Installed new start device. Compressor not coming on with no problems. All functions now testing out normal. Job complete.
Raymond D.
WASHER WHIRLPOOL MVWB765FW0 "Upon arrival cx states unit leaking while in use, found leaking water housing. Needs water housing. ; ordrng 1 W11172234 (housing)"
Enrique R.
RANGE WHIRLPOOL WFG505M0BW "Customer concerns , range door not closing on right top corner . Found door right hinge was not fully inserted in range cabinet . Secured door hinge , all functions tested normal ."
James M.
REFRIGERATOR WHIRLPOOL WRT318FZDW05 Found unit with clogged drain in freezer causing water to back up and freeze blocking air path between compartments. Evap fan running. ordering drain tube and evap wire harness. Customer to unplug and empty unit 24 hours before return visit.; ordrng 1 W10646247 (extension) and 1 W10913629 (harns-wire)
Enrique R.
REFRIGERATOR MAYTAG MFW2055FRZ00 "Customer concerns , freezer building up frost around door gasket . Door was not closing on left side . Slide needed adjustment , made necessary adjustment , tested it . All functions tested normal at time of service ."
Enrique R.
LAUNDRY MAYTAG MVWC565FW1 "Washer not advancing to spin cycle . In diagnostics found , latch fault . Installed new latch , performed calibration . All functions tested normal , no leaks ."
Francisco S.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Removed and replaced door,transfer dispenser,and handle. Unit now working properly."
James M.
WASHER WHIRLPOOL WTW5105HW0 "Unit has rust inside tub at seems. Rust is staining clothes, checked soap for he compliant. Soap good. Ordering replacement tub, unit also makes clicking noise during operation needs new cam. Will return when parts arrive. ; ordrng 1 W10721967 (drive pulley) and 1 W11178224 (BASKET)"
James M.
WASHER WHIRLPOOL WTW7500GW2 "Unit not filling correctly needs new water valve, unit also draining sluggish. Will install new drain pump when water valve arrives ; ordrng 1 W11165546 (valve)"
James M.
REFRIGERATOR WHIRLPOOL WRS325SDHZ Water dispenser not dispensing. Filter clogged. Ordering new water valve and filter. ; ordrng 1 EDR1RXD1 (water filter) and 1 WPW10179146 (valve-inlt)
Francisco S.
REFRIGERATOR MAYTAG MFF2055YEM01 "Checked unit found obstructed evap fan. Removed ice block and cleared drain duck bill. Ran defrost cycle successfully, Asked cx to monitor unit and report any issues."
Irvin F.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 CX says the fresh food side is freezing food. The dampener is failing. ; ordrng 1 W10750143 (diffuser) and 1 W10755479 (cntrl-elec)
Irvin F.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 CX has cosmetic damage. The fresh food door damaged out of the box. ; ordrng 1 W10912110 (dor-fip)
Irvin F.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "CX says the unit is not cooling. The fresh section evap is frosted up. Service pointer W11033419D, has solution. Checked the version correct. Replacing the cover. ; ordrng 1 W10875099 (cover-evap)"
Francisco S.
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Removed and replaced evap fan motor with thermistor. Secured thermistor to evaporator. Unit now working as designed.
Francisco S.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Found kick plate preventing door from closing properly. Re adjusted toe panel and asked cx to monitor will check tomorrow.
Irvin F.
WASHER MAYTAG MVWB765FW3 ????the hub is bad attempting to removed the hub failed. The hub is misshaping while trying to remove. Needs to be drilled out. NOW I NEED THE HUB. ????now the leg just broke. ; ordrng 1 W10564013 (nut-spaner) and 2 W10687506 (feet-lvlng)s
Cesar H.
WASHER WHIRLPOOL MVWB766FW1 Found failed lid at hinges. Plastic is breaking off no longer supporting lid on hinge mounts replaced lid all tested good
Isidore A.
DISHWASHER KITCHENAID KDTE704DPA0 "Found user interface W10850350 leds not coming has voltage , parts ordered"
Francisco S.
FREEZER WHIRLPOOL KBFS25ECMS00 "Removed and replaced ice maker,tested ops unit now working properly."
Isidore A.
REFRIGERATOR KITCHEN AID KSSC48FTS02 "Found control board W10801766 per technical service pointer w10802724 on control board replacement, not working and starting compressor shutting off. Part ordered; ordrng 1 W10801766 (cntrl-elec 342.88)"
Cesar H.
REFRIGERATOR/TOP JENN-AIR JFX2897DRM02 Unit is fine it is not leaking customer wanted to know about water filter let them know filters are not covered
Steven W.
WASHER WHIRLPOOL WFW75HEFW0 "Ran diagnostics. Had f8e3 error code. Cleared error code. Found worn drain pump, pressure sensor sticking. ; 1 WPW10448876 (PRESSURE SENSOR ) and 1 WPW10605427 (PUMP)"
Jim S.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Replaced lower light bulb; used 1 W11462342 (LIGHT) from stock
Steven W.
WASHER AMANA NTW4516FW3 "Replaced splutch, belt, and shifter( actuator). Noisy in agitation. Found noisy gear case.; 1 W10772621 (SCREW & WASHER ) and 1 W11255272 (GEAR CASE )"
Tom R.
WASHER MAYTAG MVWB765FW3 "Entered diagnostics, found error code F5E1, F7E9. Activated UI Test, all command points functional. Ran diagnostic tests, Lid Lock not functional, Water Valves functional, Drain functional, can not test Agitate and Spin function. Order and replace Control Board and Lid Lock.; ordrng 1 W10810403 (LATCH) and 1 W11195970 (CNTRL-ELEC)"
Jim S.
DISHWASHER KITCHENAID KDTM704KPS0 Replaced adjusters. Unit tested ok
Tom R.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Unit running, Compressor making excessive sound, visual inspection of Evap shows sweating, no frost build up. Unit leaking from Sealed System; ordrng 1 W10836706 (EVAPORATOR) and 1 WPW10507886 (COMPRESSOR) and 1 W10843121 (DRIER-TUBE) and 1 2212848 (TUBE-PROCESS)"
Tom R.
REFRIGERATOR KITCHENAID KRFF507HPS00 "Found FC light and RC ceiling lights out, bypass of FC shows all other lights functional. Order and replace LED Module. Customer states sweating around IM Door, entered diagnostics, IM Fan is not functional, order and replace IM Fan./LED Module - (W10695459)IM Fan - (W10846539); ordrng 1 W10695459 (MODULE) and 1 W10846539 (FAN)"
Raymond D.
REFRIGERATOR KITCHENAID KBSD618ESS01 "Upon arrival cx states unit leaking from ice maker. Found ice mold heater leaking. Replaced icemaker and tested, unit functions as designed."
Raymond D.
OVEN WHIRLPOOL KODE500ESS04 Replaced console and controls. Tested unit functions as designed.
James M.
RANGE WHIRLPOOL WFG505M0BW2 Replaced outer glass door. Reassembled unit. Unit door functions as intended.
Kenneth M.
DISHWASHER KITCHENAID KDPE234GPS0 Unit DOA. No power up. Proper voltage. Ordrring control and console ; ordrng 1 W11305303 (Control) and 1 W11162736 (Console)
Kenneth M.
WASHER MAYTAG MVWX655DW1 Found unit not spinning due to worn drive hub. Ordering drive hub. Ordrring washolate. Seized in. Needs to be broken off. Ordering gearcase. Belt cam and actuator. Gearcase leaking oil. Compromised parts. ; ordrng 1 W10902814 (Washplate) and 1 W11035751 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt)
Irvin F.
WASHER WHIRLPOOL WTW5000DW0 "F7/E1-SPEED BASKET FAULT, F5/E1-LID FAULT, Learned error codes, ran the unit in test mode. No action from the gearcase. Checked under the unit found the belt dislodged. Installed belt. Calipassed. All ops normal."
Irvin F.
REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Removed leds installed replacements. Powered unit, lights on. All ops good."
Perion R.
WASHER MAYTAG MVWX655DW "Drive hub is cracked, ordering new one. ; ordrng 1 W10528947 (drive hub kit)"
Irvin F.
FREEZER WHIRLPOOL WRX986SIHZ01 Has installed level issue. Need to replace the frezer door handle. ; ordrng 1 W11115761 (handle)
Irvin F.
RANGE WHIRLPOOL WFE550S0HZ1 Removed power. Found the terminal block L2 burnt out at the connector. ; ordrng 1 W10245259 (block-term) and 1 W11134843 (harns-wire)
Isidore A.
RANGE JENN-AIR PRD4850ADP "Sr 7728780085 Found model tag at back of range model not in service matters and serial number might not be valid, customer service is going to research and decide options"
Isidore A.
RESIDENTIAL REFR WHIRLPOOL WRS325FDAM02 "Found water filter housing door failed , removed water filter housing reinstalled filter door and filter extraction bar. Test filter filter removal and installed new customer supplied filter( note filters are whirlpool approved )Refrigerator working at this time."
Steven W.
RANGE-GAS KITCHENAID KFGC506JSS00 Found contractor installed range without removing shipping materials. Shipping materials burned in oven. Found door latch is sticking. Replaced latch assembly. Latch is working properly at this time. Surface burners and bake/ broil are working properly at this time. Instructed customer to turn on oven for one hour at 500f before using oven. Complete.
William L.
OVEN MAYTAG MGR6600FZ1 "Found SS outer liner separating from glass, ordered outer oven door glass & badge.; ordrng 1 W11250167 (glass-door) and 1 WPW10612925 (nameplate)"
Tom R.
REFRIGERATOR WHIRLPOOL WRS315SDHM01 "Found no water supplied to Dispenser or IM, pulled unit forward, line was being pinched. Water now supplied to Dispenser and IM, check okay, informed customer. No damage to unit or home from tech, job complete."
J.E. T.
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Cycled unit and found power coming into control boards control boards not responding and making noise. Installed one control but Failed to bring other board with me will install control board on next visit.; ordrng 1 W11294907 (icemaker) and 1 WPW10624574 (cntrl-elec)
Kenneth M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Unit making loud hum. Found dual valve humming loud during ice maker fill. Replaced valve and tested. Unit is working properly.
Tom R.
WASHER MAYTAG MVWB865GW0 "Installed Clutch and Slider, ran diagnostic tests, all components functional. Ran Recalibration Cycle, check okay. No damage to u it or home from tech, job complete."
Kenneth M.
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Installed heater. Removed built up ice and tested unit. Unit is now working properly. Customer approves function
Tom R.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Installed IM, ran Harvest cycle, check okay. No damage to unit or home from tech, job complete."
Kenneth M.
WASHER WHIRLPOOL WTW4816FW2 Unit making noise. Pulkey slipped down rubbing on cover. Applied loctote and reinstalled pulley nut. Tested. Unitnis working propetly.
James G.
REFRIGERATOR KITCHEN AID KRMF706EBS01 Replaced both fresh food doors due to damage.Tested ok
Raymond D.
DISHWASHER MAYTAG MDB8979SFZ2 "Upon arrival unit unresponsive, shorted control and console.; ordrng 1 W10897043 (panel-cntl)"
James G.
REFIRGERATOR WHIRLPOOL WRT311FZDM00 "Both doors sagging very badly, removed doors and added spacers, cleared air return ducts.Tested ok"
Francisco S.
KITCHEN KITCHENAID KUDM01FKSS1 Re ordering part. Called office to inform cx.; ordrng 1 W11196317 (gasket)
James G.
REFRIGERATOR WHIRLPOOL WRF555SDFZ02 Replaced defective dispenser bucket and retested Tested ok
Perion R.
WASHER MAYTAG MHW6630HC0 "Replaced drain pump, found sock was the reason pump was burnt out. Tested and new pump working."
Perion R.
WASHER WHIRLPOOL WTW8000DW5 Changed out valve. Ran test fill and unit working properly.
Perion R.
REFRIGERATOR KITCHENAID KRFF507HPS00 Replaced light and both sections are working.
William L.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Ref# 7728844255, found ice build up, found restricted defrost drain tub, report issues to WP TL, TL Designated unit as unrepairable drain restriction in liner, , defrosted drain line , tested drain, unit draining but slowing"
James M.
REFRIGERATOR WHIRLPOOL WRX988SIBW00 "Found unit with frozen evap fan in fridge section. Ordering new evap fan, support and baffle controls. Will return when parts arrive. Will return 9-23 to install. ; ordrng 1 W10633627 (motor-evap) and 1 WPW10248595 (control) and 1 WPW10389152 (support)"
William L.
WASHER MAYTAG MVWX655DW1 "Found stripped hub Assy, replaced hub Assy, ran calibration cycle, ran self diagnostics, unit operating as designed."