Near La Puente, CA 91746
Stephen
Job Details: 03/03/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "Ran diagnostics. Found ice tray popped out of new ice maker. Found fill valve dripping, fill tube distorted( part of FC door. Needs dual valve, FC door, ice maker.; ordrng 1 LW11089011 (DOOR- FC SS) and 1 W10873791 (ICE MAKER) and 1 WPW10341320 (VALVE- DUAL)"
Near Hanford, CA 93230
Enrique
Job Details: 03/03/2020
WASHER WHIRLPOOL CAE2745FQ1 Installed the parts . Retested it . All functions tested normal . No leaks .
Near West Covina, CA 91791
Stephen
Job Details: 03/03/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Not home. Customer had an emergency. Reschedule for Saturday 02/29/20. AM call.; schdld next appmnt for 2/29 SAT 8-9
Near Arcadia, CA 91006
Juan
Job Details: 03/03/2020
REFRIGERATOR KITCHENAID KBSD608ESS01 Middle led on left f.f.c. is out and upper led in in freezer wall out as well. Both are on middle wall. Need to reach out to Tech support to seek for any further testing or part replacements.
Near Oxnard, CA 93030
Hector Zuleta
Job Details: 03/03/2020
WASHER WHIRLPOOL WTW5000DW3 Customer is concerened of washer been noisy. I set the unit in diagnostic and there was a F0E5 code (Off balance). I ran a complete diagnostic test and found nothing wrong with the unit. Tested ok.
Near Hanford, CA 93230
Enrique
Job Details: 03/03/2020
DRYER AMANA NED4655EW1 Inspected amana dryer . Unit not heating up . Shorted thermal cut off . Installed new part. All functions tested normal .; used 1 279816 (THERMAL CUT OFF HI) from stock
Near Rancho Cucamonga, CA 91701
Tyler
Job Details: 03/03/2020
REFRIGERATOR KITCHENAID KRFC604FSS01 Customer stated that unit needs to be repaired. Ordering inverter box not in stock.; ordrng 1 W11336586 (ELEC CANTALOUPE)
Near Visalia, CA 93292
Enrique
Job Details: 03/03/2020
WASHER WHIRLPOOL MVWX655DW2 "Inspected Maytag washer . Customer concerns , unit vibrates excessively during spin cycle . In diagnostics found off balance load error code . Performed calibration . All functions tested normal . No leaks . Needed instructions ."
Near Lancaster, CA 93535
Jonathan
Job Details: 03/03/2020
WASHER AMANA NFW5800HW0 Found loose connection to control board. Fixed connection. Tested unit and is working properly
Near Fontana, CA 92336
Tyler
Job Details: 03/03/2020
WASHER WHIRLPOOL WTW8500DC5 Customer stated that during the cycle it clicks loud and in spin it whistles. Cycle tested unit and found. Could not recreate. Ordering gear case and clutch;1 W10754448 (clutch) and 1 W10811956 (drum assy)
Near West Covina, CA 91791
Stephen
Job Details: 03/03/2020
REFRIGERATOR KITCHEN AID KRMF706ESS01 "Replaced pantry door, RC evaporator fan/ harness/ thermistor, support, pantry UI. Unable to remove shaft from auger( seized ). Needs auger motor.; rqstng P&A on 1 W10822606 (MOTOR- AUGER)"
Near Arcadia, CA 91006
Juan
Job Details: 03/03/2020
WASHER WHIRLPOOL WGD8620HW1 "Dryer spraying excess water onto drum cavity during Steam refresh cycle. Water shoots towards the door, creating a leak through the door. Defective steam water valve. Offered to replace steam valve, but customer declined repair. Customer contacted retail store, and was told they will get an exchange. Customer declines repair, she will seek repair from the store."
Near Avila Beach, CA 93424
George
Job Details: 03/03/2020
REFRIGERATOR KITCHENAID KBFS25ECMS00 Need assistance to order part nobody available Saturday called office to put back as sudo for Monday thanks.
Near Los Angeles, CA 90039
John
Job Details: 03/03/2020
OVEN KITCHENAID KSGG700ESS1 The customer was concerned/the gas company did not like the noise of the left front power burner. There is no leak no fault in this burner that is normal the way it sounds it’s a powerful burner with gas rushing through it. The range tested good
Near Rancho Cucamonga, CA 91739
Tyler
Job Details: 03/03/2020
WASHER WHIRLPOOL WTW5000DW2 Customer stated that the unit will not go part wash cycle. Found error code for latch. Removed and replaced latch tested all works good at this time.
Near Fontana, CA 92335
Tyler
Job Details: 03/03/2020
WASHER WHIRLPOOL WTW4850HW1 Customer stated that unit is not going through cycles. Found no error codes. Cycle tested unit all works good at this time.
Near Los Angeles, CA 90065
Leon
Job Details: 03/03/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Replaced ice maker and water valve.After running diagnostic check unit working properly as designed
Near Santa Clarita, CA 91350
Raymond
Job Details: 03/03/2020
WASHER MAYTAG MHW5500FW "No autho for diagnosis sent from Lowe’s"
Near Pismo Beach, CA 93449
George
Job Details: 03/03/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Installed part tested check out ok complete no dents or dings cause by tech.
Near Bakersfield, CA 93314
Jim
Job Details: 03/03/2020
REFRIGERATOR KITCHEN AID KRMF706ESS01 "Unit shut off for long periods of time. Deli drawer control board has gotten wet and need to be replaced. The user interface and main control board are the cause of the unit shutting down. Need adapter fan motor to prevent ice from melting; rqstng P&A on 1 W10864519 (adapter), ordrng 1 W11330971 (USER INTERFACE), rqstng P&A on 1 WPW10675033 (cntrl-elec) and 1 WPW10769076 (cntrl-elec)"
Near Santa Maria, CA 93458
George
Job Details: 03/03/2020
REFRIGERATOR WHIRLPOOL WRS322FDAM04 Installed part tested check out ok complete. No dents or dings cause by tech.
Near Bakersfield, CA 93306
Patrick
Job Details: 03/03/2020
DRYER WHIRLPOOL WGD8900BC0 Removed and replaced coils pully and catch. Tested unit. All ops checked good
Near Bakersfield, CA 93314
Andrew
Job Details: 03/03/2020
REFRIGERATOR KITCHEN AID KBSD602ESS01 Customer stated that Unit was not making water or ice. Ran water dispenser heard valve come on but no water would come out of dispenser. Turned off shut off in front of unit check the water supply line and the water was not coming out of water supply line. Unistalled refrigerator the waterline was kinked because of the way the valve in the back from the house is set up. Informed customer to have a plumber come out or installer come out and put a 90 or an elbow on the water valve in the house to the refrigerator and re-run water line to refrigerator so it does not kink reinstalled refrigerator.
Near Los Angeles, CA 91342
Raymond
Job Details: 03/03/2020
LAUNDRY MAYTAG MVWC565FW2 "Replaced gearcase, shifter, belt, motor, pulley, hub and shield. Tested un8t, unit functions as designed."
Near Bakersfield, CA 93304
Andrew
Job Details: 03/03/2020
WASHER WHIRLPOOL WTW5000DW1 Customer stated unit was leaking when washing. Ran unit found water leaking from underneath unit. Found tub to drain pump hose worn and leaking. Removed and replaced hose. Tested unit and unit no longer leakingHose part number W10802689.
Near Agua Dulce, CA 91390
Raymond
Job Details: 03/03/2020
REFRIGERATOR KITCHENAID KSSO48QTX00 "Upon arrival cx states unit not cooling, found unit lost cooling for both compartments. Sealed system is empty, compressor hot. Vacuumed unit and unit not holding, charged with nitrogen and found leak inside cabinet. Unit not repairable."
Near Santa Clarita, CA 91350
Raymond
Job Details: 03/03/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Replaced valve and cap. Tested unit, found water supply had lost all pressure. Cx needs plumber, unit functions as designed."
Near Bakersfield, CA 93304
Andrew
Job Details: 03/03/2020
STOVE AMANA AGR3311WDW2 Customer stated that unit was leaking gas. A new cooktop found left front Venturi tube cracked and saddle valve seeping gas. Saddle valve and left front venturi both need to be replaced.; ordrng 1 WP98017582 (venturi) and 1 WPW10141709 (valve-brnr)
Near Atwater, CA 95301
Kenneth
Job Details: 03/03/2020
WASHER ROPER RTW4516FW2 Installed control and tested unit. Unit is now working properly. Customer approves function at this time
Near Palmdale, CA 93551
Jonathan
Job Details: 03/03/2020
M/W OTR WHIRLPOOL WMH32519FB0 Found defective control board. Replaced defective control board. Tested unit and is working properly.
Near Bakersfield, CA 93314
Andrew
Job Details: 03/03/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Customer stated that unit was not cooling. Found unit not running at all plugged in fans or compressor not running. Unplug the unit for one minute I’ll be back in Vans came on compressor fired up. Checked fresh food evaporator and found a frozen over. Checked drain tube behind unit and found it plugged. Cleaned out drain. Advise customer to defrost unit for 24 hours and then plug back in. If I the customer if it has defrosted you again to call us back.
Near Grand Terrace, CA 92324
Rod
Job Details: 03/03/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Found low voltage issues ; 1 W10830278 (cntrl-elec) and 1 W10843055 (cntrl-elec) and 1 W10848301 (cntrl-elec) and 1 WPW10503833 (cntrl-elec)
Near Bakersfield, CA 93306
Andrew
Job Details: 03/03/2020
RANGE WHIRLPOOL WFG505M0BS3 Removed and replaced cooktop checked cooktop for blemishes or dings or scratches. Found no dings blemishes or scratches on cooktop. Job complete
Near Bakersfield, CA 93314
Jim
Job Details: 03/03/2020
REFRIGERATOR KITCHEN AID KRMF706ESS01 Unit in test for failed. Small leak in the system.; ordrng 1 W10832994 (compressor) and 1 W11116006 (evaporator)
Near Bakersfield, CA 93307
Andrew
Job Details: 03/03/2020
WASHER MAYTAG MVWB765FW4 Customer stated unit was leaking water. Ran diagnostics and found off Don’s overload fault codes. Check customer soap and she was using non HE soap. Advise customer to use an HE soap also advise customer to make sure she does not overload unit using large blankets for rugs. Ran full diagnostics test found no leaks unit is working as intended dollars
Near Bakersfield, CA 93305
Andrew
Job Details: 03/03/2020
DRYER WHIRLPOOL WGD4815EW Removed and replaced timer and knob. Tested unit knob in time and work fine. Dryer gets hot and heat normally.
Near San Bernardino, CA 92411
Rod
Job Details: 03/03/2020
WASHER MAYTAG MVWC465HW2 Won’t spin clothes outFile #7727143816 Dustin wfcc techline Error codes have no indications of problems spinning the only codes point to a problem with water temp and fill; ordrng 1 W11249158 (cntrl-elec)Returned to replaced defective control and recalibrate. As designed operation was restored.
Near Bakersfield, CA 93305
Andrew
Job Details: 03/03/2020
WASHER MAYTAG MVWC465HW2 Removed and replaced your case. Also found several coin stuck on his agitator and removed coins. Tested unit unit functions properly did not hear any clicking noise. Job complete
Near Camarillo, CA 93012
Aaron
Job Details: 03/03/2020
FREEZER KITCHENAID KSSS48QTX03 " Checked operations , unit dispenser pads water and ice not working when you press them intermittently on one and the other not at all , needs dispenser door asm to correct the chute dripping as well and not sealing up anymore, ordered parts ; 1 W10133603 (pad) and 1 WP2180353 (door-chute) and 1 WPW10546285 (motor)"
Near San Dimas, CA 91773
Stephen
Job Details: 03/03/2020
WASHER WHIRLPOOL WTW5000DW2 "Ran diagnostics. Had f7e6 error code. Found noisy drain pump, weak motor, noisy belt. Needs motor, capacitor, belt, and drain pump. ; ordrng 1 W10876600 (PUMP) and 1 W11283592 (MOTOR) and 1 W11395618 (CAPACITOR ) and 1 WPW10006384 (BELT)"
Near La Verne, CA 91750
Stephen
Job Details: 03/03/2020
WASHER MAYTAG MVWB765FW3 "Ran diagnostics. Had f7e5, f0e3, f8e1 error codes. Cleared error codes. Found control not energizing valves, not spinning. Needs control, valve, shifter clutch. ; ordrng 1 W10754448 (CLUTCH) and 1 W11172234 (HOUSING) and 1 W11195970 (CONTROL)"
Near Nipomo, CA 93444
George
Job Details: 03/03/2020
REFRIGERATOR JENN-AIR JF42NXFXDE00 Found refrigerator freezer does not have a full frost pattern need to replace boards and seal system ok to order parts need a seal tech for repair .; ordrng 1 8201675 (compressor) and 1 W10915406 (evaporator) and 1 W11036566 (motor-evap) and 1 WPW10624574 (cntrl-elec) and 1 WPW10739408 (cntrl-elec)
Near Beverly Hills, CA 90210
Isidore
Job Details: 03/03/2020
DISHWASHER KITCHENAID KUDI230B0 "Found lower rack roller missing, Customer asked to have them mailed to her. Note also needs door hinge not showing available ; ordrng 5 WP4162322 (roller)s"
Near San Gabriel, CA 91775
Juan
Job Details: 03/03/2020
REFRIGERATOR KITCHENAID KRFF305ESS00 "Ice maker not turning off, constantly producing ice. Replaced ice maker. New ice maker cycled fine at time of service. Noticed frost building on freezer walls, instructed customer not to pack food so that it will interfere with any of the freezer baskets movement."
Near Pomona, CA 91768
Andy
Job Details: 03/03/2020
REFRIGERATOR WHIRLPOOL WRS322FDAM04 "Lights not coming on, replaced lights and tested unit working properly"
Near Azusa, CA 91702
Andy
Job Details: 03/03/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Not cooling and leaking after, replaced control board and ui board and thermistor tested unit working properly"
Near Duarte, CA 91010
Andy
Job Details: 03/03/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Noise, adjusted ice maker arm and tested unit working properly"
Near Covina, CA 91723
Stephen
Job Details: 03/03/2020
DISHWASHER KITCHENAID KDFE304DSS0 "Replaced OWI sensor and control. Ran diagnostics. No error codes found. Heater is drawing 7.9 A in dry. Fills, washes, drains, rinses, and dries properly. Instructed customer to call plumber to install air gap. Complete."
Near Santa Clarita, CA 91351
Michael
Job Details: 03/03/2020
DRYER WHIRLPOOL WGD4850HW0 "Cx states unit will tumble but not heating at all.Started timed dry unit tumbles ignitor does not glowTested thermal fuse and is good.Removed front panel and drum found ignitor open.Ordering new ignitor 279311Ordering 3 additional ignitors to keep as truck stock inventorySpoke with office and verified return date 2-24-20 8-12 requested; ordrng 1 279311 (IGNITOR), used 3 279311 (IGNITOR KIT & BRACKE) from stock"
Near Arroyo Grande, CA 93420
George
Job Details: 03/03/2020
RANGE JENN-AIR JGRP436WP01 Found oven testing ok Customer concern display not functioning at times rebooted retested check ok complete. No dents or dings. Cause by tech.
Near Arroyo Grande, CA 93420
George
Job Details: 03/03/2020
DRYER WHIRLPOOL WGD8620HW0 Found dryer rattling wen on a spin found both front feet adjusted retested check out ok complete. No dents or dings cause by tech.
Near San Fernando, CA 91340
Michael
Job Details: 03/03/2020
REFRIGERATOR WHIRLPOOL WRR56X18FW01 Cx states unit is not cold enoughChecked RC with thermal probe and is at 49°Found condenser coils dirty cleaned with shop vac. No ice build up inside unit anywhere. Removed rear panel and took amp reading from compressor and got .80ampAll fans are running as designedDocumenting with techline SR#7727208837Indicates compressor is damaged due to obstructed condenser coils.Ordering compressor W11034254Will have office reschedule repair to a sealed system tech. Office will need to contact cx to reschedule return visit; ordrng 1 W11034254 (COMPRESSOR)
Near San Luis Obispo, CA 93401
George
Job Details: 03/03/2020
WASHER MAYTAG MVWC565FW1 Found washer not filling found water hot or cold off reposition retested check out ok complete. No dents or dings cause by tech.
Near San Gabriel, CA 91775
Francisco
Job Details: 03/03/2020
WASHER MAYTAG MVWC415EW1 "Checked unit found no error codes, calibrated and tested ops unit working as designed. Advised cx to run washer on dedicated circuit.Sr#7727205420 Austin"
Near Beverly Hills, CA 90210
Isidore
Job Details: 03/03/2020
DISHWASHER KITCHENAID KDPE334GPS0 "Removed old spray arm and installed new spray arm , test dishwasher operation ok at this time."
Near El Monte, CA 91731
Stephen
Job Details: 03/03/2020
REFRIGERATOR WHIRLPOOL WRB322DMBW01 Replaced damper control . Ran damper control. Damper is opening/ closing properly at this time. Unit is cooling properly at this time. Complete.
Near Ripon, CA 95366
Lance
Job Details: 03/03/2020
RESIDENTIAL REFR WHIRLPOOL WRF535SMBM00 "Needs work- found ripped torn refrigerator door gaskets, causing warm air to enter and frost patterns to form. Door gaskets need to be replaced to prevent food loss. We will re route with 2x door gaskets for repair; ordrng 2 W10830162 (gasket-fip)s"
Near Camarillo, CA 93012
Aaron
Job Details: 03/03/2020
WASHER WHIRLPOOL WET4024HW0 "Unit was not running water dispensed for a split 2 seconds and then display just flashed , called tech line the lid switch was out of alignment corrected tested unit is now working as designed at this time"
Near Cambria, CA 93428
Tom
Job Details: 03/03/2020
WASHER WHIRLPOOL WFC7500VW2 "Entered diagnostics, activated Auto Test, all components functional, no error codes. Entered Quick Test, all components functional, no error codes. Ran unit in Normal Operation, Drain and Spin Cycle, unit stays in 12m remaining, and does not progress into High Speed Spin. Replace MCU./Control Board - (WPW10192965)C. No damage to unit or home from tech, job complete."
Near Fontana, CA 92335
Tyler
Job Details: 03/03/2020
DRYER WHIRLPOOL WGD8000BW0 Customer stated that the unit is making noise. Found failed idler pulley. Removed and replaced pulley tested all works good at this time.
Near Riverside, CA 92509
Kevin
Job Details: 03/03/2020
WASHER WHIRLPOOL WTW5000DW3 Unit not draining. I found that the connector to the drain pump was disconnected from factory. Reconnected connector and tested. All tests good.
Near San Bernardino, CA 92404
Rod
Job Details: 03/03/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 "Pexing out per TJ @ wfcc contacte file#d7727205760 . See pic un repairableWhen attempting to remove freezer led module for inspection and diagnosis, found led not connected connector fell out and wires were not attached to wires."
Near Tracy, CA 95376
William
Job Details: 03/03/2020
WASHER WHIRLPOOL MVWB765FW3 "F5E1, replaced latch Assy, tested latch functions, recalibrated unit, ran self diagnostics. Unit failing 18, spin in recal # 52 & test 51, self diagnostics, ordered stator, rotor & clutch for unit.; ordrng 1 W10754448 (clutch) and 1 W11195971 (stator) and 1 W11260238 (rotor)"
Near San Bernardino, CA 92408
Rod
Job Details: 03/03/2020
WASHER MAYTAG MVWC565FW1 "Gearcase has too much resistance creating motor to kick out overload ; 1 W10528947 (drive hub kit) and 1 W10752719 (basket) and 1 W11026785 (motor-drve) and 1 W11035751 (gearcase) and 1 W11161960 (agitator) and 1 W11219115 (TUB)...Replaced parts indicated and found as designed operation had returned"
Near Los Angeles, CA 91325
Randy
Job Details: 03/03/2020
RANGE KITCHENAID KDRS467VSS00 Could not removed burner top. Will schedule for Tuesday. Getting correct size so I don’t strip the nut. Cx got wrong cap burner went from kitchen aid ordering correct one as well. ; ordrng 1 WPW10160229 (cap-burner)
Near Castaic, CA 91384
Michael
Job Details: 03/03/2020
MICROWAVE KITCHENAID KMHC319EBS3 Removed microwave from over range. Removed outer skin and replaced magnetron W11230995 and diode W11256462Found loose connections on cap. Secured all spade terminalsRetested unit and now heats as designed. Installed shell and hardware and installed unit over range. Set clock and retested and heats as designedJob complete
Near Santa Clarita, CA 91354
Michael
Job Details: 03/03/2020
MICROWAVE WHIRLPOOL WMH31017HW2 Removed and replaced microwave door W11247220Cx is happy door opens and closes as designed. Job complete
Near Merced, CA 95348
Kenneth
Job Details: 03/03/2020
WASHER WHIRLPOOL WTW5000DW3 Found unit getting off balance. Found unit missing front suspension cups. Ordering new suspension. Needs to be relabeled properly. Rescheduled customer for Monday 2-24-20; ordrng 1 W11130362 (Suspension)
Near Santa Clarita, CA 91387
Michael
Job Details: 03/03/2020
WASHER MAYTAG MHW8630HW0 "Removed and replaced upper harness W11316057 Rebooted unit and ran service test 12.Unit filled with all valves as designed, drain pump and recirculating pump engaged as designed. Unit spun to target rpm and came to a stop as designed. No functional failures at this time. All ops are as designed job complete"
Near Modesto, CA 95355
Lance
Job Details: 03/03/2020
REFRIGERATOR WHIRLPOOL WRS325SDHV01 "Tech line SR# 7727095393 . Customer concerned of unit still making popping noises from ice maker. Cycled ice maker and did hear it 1 time normal ice maker cycle, tightened ice maker down to cabinet. Already called tech line on this issue and replaced ice maker. As well as other companies were here. Nothing more we can do, and tech line does not suggest any more parts. Please contact whirlpool customer service."
Near Riverbank, CA 95367
Lance
Job Details: 03/03/2020
WASHER MAYTAG MVWB765FW2 "Fixed-replaced transmission, agitator, stator motor, and rotor. Ran calibration #52 passed, auto test #51 passed. No leaks. Unit is now fully operational, and working as designed. All ops completed "
Near Oakdale, CA 95361
Lance
Job Details: 03/03/2020
REFRIGERATOR WHIRLPOOL WRS588FIHW00 "Fixed-installed filter dye drier, access valve, and charged to manufacturing spec. Unit has began cooling, allow 24hrs for proper cooling."
Near Bakersfield, CA 93309
Jim
Job Details: 03/03/2020
WASHER MAYTAG MVWB865GW0 New transmission is knocking ; ordrng 1 W10754448 (clutch) and 1 W10811956 (drum assy) and 1 W10915701 (rotor)
Near Los Angeles, CA 91345
Randy
Job Details: 03/03/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Found not opening and closing properly for client. Found bad brackets. Replaced now working as designed job complete
Near Los Angeles, CA 91342
Raymond
Job Details: 03/03/2020
RESIDENTIAL REFR WHIRLPOOL WRS571CIDM01 "Upon arrival cx was not home, only mother located in main house, mother let tech in had no idea what the problem was. Followed notes of a no cool and frost issue, found no frost in FC other than normal pattern on evap and bother compartments at proper temp.cx states unit not cooling, found loose connection at evap motor. Secured and tested, unit functions as designed."
Near Bakersfield, CA 93308
Dane
Job Details: 03/03/2020
REFRIGERATOR AMANA ABD2533DEW Upon arrival to customers complaint was that the unit was not making ice and it was making crazy noises. Found the icemaker was popping in crackling and would not shut off when the icemaker shut off arm was in the off position. Unit needs new icemaker.; ordrng 1 D7824706Q (ice maker)
Near Los Angeles, CA 91342
Raymond
Job Details: 03/03/2020
WASHER WHIRLPOOL WFW75HEFW0 "Upon arrival cx states whirlpool factory service was out and found a broken bolt. They showed picture of stator bolt. Verified stator bolt was broken, this rewuires tub job. Cx declined any repair."
Near Los Angeles, CA 91331
Raymond
Job Details: 03/03/2020
DRYER WHIRLPOOL WGD4800XQ4 "Replaced motor and wheel, unit glowing but not igniting. Replaced coils and tested, unit functions as designed.; used 1 279834 (2 COIL GAS VALVE SET) from stock"
Near Los Angeles, CA 91352
Raymond
Job Details: 03/03/2020
REFRIGERATOR WHIRLPOOL GB2FHDXWS01 "Replaced slides, board and harness. Tested unit unit functions as designed."
Near Modesto, CA 95354
Cruz
Job Details: 03/03/2020
WASHER WHIRLPOOL WTW4816FW2 "Fixed- installed all new parts (gear case, cntrl elec, spin basket, drive block) calibrated unit for wash performance, put unit in a diagnostic test mode it completed filled, wash, drain, spin, locked & unlocked, no codes, no leaks, unit is working as designed, cx ok repair."
Near Tipton, CA 93272
Chase
Job Details: 03/03/2020
WASHER WHIRLPOOL MVWC565FW2 "Customer concerned about not getting proper water levels. Informed customer that this is by design that these machines do not use as much water because they are high-efficiency and to get more water they would need to be using different cycles. Customer continued to argue with me. Called this into WPL to document situation. This machine is working by design per WPL, do not send us back out here. Job complete.SR#7727205778"
Near Sanger, CA 93657
Jonathan
Job Details: 03/03/2020
DISHWASHER MAYTAG MDB7959SHZ0 Found spray arm broken needs spray arm; ordrng 1 W10605345 (arm-spray)
Near Fresno, CA 93727
Jonathan
Job Details: 03/03/2020
DRYER WHIRLPOOL WED4815EW1 Found thermal cuff popped has vent restriction needs to be cleaned ; ordrng 1 279769 (thermal cutoff)
Near Visalia, CA 93277
Frank
Job Details: 03/03/2020
DRYER WHIRLPOOL MGDB835DW This is a Ge Not WhirlpoolCustomer has extended warranty He needs to call warranty
Near Visalia, CA 93291
Frank
Job Details: 03/03/2020
WASHER MAYTAG MVWB855DC3 "Called wpl tech line. Informed tech of issues. Advised cx of load, water selection and soap and softener selections. This a cx issue and not a machine issue. SR# 7727208440"
Near Atwater, CA 95301
Kenneth
Job Details: 03/03/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Installed compressor evap and fridge evap harness. Recharged system with 6.00 oz of R134A refrigerant and Tested unit. Unit is working properly. Pressures checked good. No leaks found. Customer approves functions.
Near Clovis, CA 93611
Timothy
Job Details: 03/03/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Installed deli control, noted moisture in the control bay. Dried wet area. Opened the UI panel and found the connection to the UI was loose and came off when the UI was removed. Installed switch harness and reset connection the connection found loose.checked this connection for security and found it does not come off the board unless unlatched. Restored power and found the unit operating as designed."
Near Fresno, CA 93720
Timothy
Job Details: 03/03/2020
REFRIGERATOR KITCHEN AID KRMF706ESS01 Replaced door and drip tray.
Near Riverside, CA 92508
Rod
Job Details: 03/03/2020
REFRIGERATOR KITCHEN AID KRFF707ESS01 Icemaker not workingConfirmed. Icemaker defective Icemaker error in diagnostics.Ref#7727211781 mikeCall ahead to consumer on 951-660-129; ordrng 1 W11162100 (shield) and 1 W11294907 (icemaker)
Near Fresno, CA 93720
Timothy
Job Details: 03/03/2020
WASHER WHIRLPOOL WFW8620HC1 Checked for faults and ran a service cycle. Found 0-2(oversuds)8-1( low/no flow) codes. Found the hot water valve clogged. Replaced and tested. Unit passes the service cycle. Showed customer how to meter the auto dosing in the detergent cartridge.
Near Fresno, CA 93730
Timothy
Job Details: 03/03/2020
WASHER WHIRLPOOL WFW9151YW00 This is a stacked unit and has a dryer on top of it. This limits what 1 person can do to repair the unit. Checked for faults and ran a service test. The unit shone a FL code. The service test seemed to go as expected. Ran a normal cycle and found it does not show and FL code when this is run either. Called WPTS(7727211095) and explained what I had done and the code that was present. WPTS asked me to check the installation of the drain line. WPTS says if the water levels and flow look ok then that was the only other thing they could think of that would cause this. Found drain line inserted too far down the drain line. Reset hose. Customer to monitor unit and to report if needed . Any other diagnostic will require the dryer to be removed. This would require a second man.
Near Bakersfield, CA 93309
Jim
Job Details: 03/03/2020
REFRIGERATOR AMANA BX22A2L Sealed upper door. Removed the block of ice from the return air vent
Near Bakersfield, CA 93306
Dane
Job Details: 03/03/2020
DRYER AMANA NGD4655EW2 Upon arrival the unit was loud. Found the rollers and the pulleys worn out. Removed and replaced parts and dryer repair kit and tested unit. Unit functions normal now
Near Bakersfield, CA 93307
Dane
Job Details: 03/03/2020
WASHER MAYTAG MHW5630HC0 Upon arrival the unit made a loud clunking noise in the spin cycle. Found one of the suspension struts out of place. Secured suspension and tested unit with a load inside. Unit functions normal now
Near Madera, CA 93638
Irvin
Job Details: 03/03/2020
DRYER MAYTAG MEDB855DC4 Frozen idler pulley. Replaced with dryer repair kit. Test passed.
Near Orange Cove, CA 93646
Jonathan
Job Details: 03/03/2020
WASHER MAYTAG MVWB835DW4 Found console damaged replaced tested working to spec
Near Reedley, CA 93654
Jonathan
Job Details: 03/03/2020
WASHER MAYTAG MVWB765FW Found door lock bad replaced tested working to spec
Near Bakersfield, CA 93307
Patrick
Job Details: 03/03/2020
WASHER MAYTAG MVWX655DW "Removed and replaced control calibrated and found more of an issue. Gear case oil leak out under the unit. Needs gear case, actuator,belt, and pully ; ordrng 1 W10721967 (drive pulley) and 1 W10902814 (washplate) and 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 W11239857 (belt)"
Near Fresno, CA 93726
Jonathan
Job Details: 03/03/2020
WASHER WHIRLPOOL WTW4816FW2 Found f1e1 code replaced control tested working to spec
Near Rosemead, CA 91770
Stephen
Job Details: 03/03/2020
COOK TOP JENN-AIR JGC3530GS "LF burner is not sparking. Found LF switch is not closing, regulator is missing. Per customer knobs get too hot, center burner popped after 20 minutes. SR # 7727211499. Per tech line knobs can reach 162f per UL. ; ordrng 1 W10759294 (ORIFICE HOLDER) and 1 W11043467 (BURNER HEAD) and 1 W11043536 (HARNESS-WIRE) and 1 WPW10569189 (REGULATOR)"