Near Temple City, CA 91780
Stephen
Job Details: 05/27/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 Ran diagnostics. Ice maker is leaking. HV control is not keeping temps.Ice not dispensing. Auger not turning. FC temp is fluctuating. Found open bi- metal. FC MUST be completely defrosted for 2 days before service. ;1 W10873791 (ICE MAKER) and 1 W11109888 (ICE CONTAINER) and 1 W11172798 (CONTROL) and 1 W11202789 (MOTOR- AUGER) and 1 W11449066 (HARNESS- FC) and 1 WP2220458 (COUPLING) and 1 WPW10258544 (SHAFT)
Near Camarillo, CA 93012
Joe
Job Details: 05/27/2020
RANGE WHIRLPOOL WFE505W0HS1 Units control is not providing power to the bake elements causing it to not heat. Ordering parts.; ordrng 1 W11314391 (cntrl-elec)
Near Colton, CA 92324
Rod
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Dead machineConfirmed ......inop compressor........ replaced relay and overload assembly.As designed op returned relay assembly was shorted.; pckd up 1 WPW10448874 (start-dev)
Near Calimesa, CA 92320
Rod
Job Details: 05/27/2020
DRYER MAYTAG MEDB765FW0 "Dead machine. Confirmed Found open thermal fuse and replaced. Tested unit, designed op was restored."
Near Yucaipa, CA 92399
Rod
Job Details: 05/27/2020
DISHWASHER AMANA ADB1400AGW1 Does not dryJust installed with reversed polarity willContract installer to return to address electrical issues
Near Yucaipa, CA 92399
Rod
Job Details: 05/27/2020
DISHWASHER MAYTAG MDB4949SDM Smoking and heating element not working correctlyConfirmed Element working as designed after reconnecting heater in control by running diagnostics
Near Yucaipa, CA 92399
Rod
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL WRT318FZDW05 makes noiseConfirmed......normal sound level once product started back up.Call taker told consumer to change temp control setting.....all the lights stayed on and no temp could be controlled. Had to reset temp control and return product back to as designed operation.
Near Riverside, CA 92505
Kevin
Job Details: 05/27/2020
DISHWASHER KITCHENAID KUDE70FXSS3 Upper rack rails separated and upper rack fell down and damaged adjusters. Unit will not run with upper rack in place. Unit needs new left and right side rails and adjusters. Needs autho. Ordering parts. ; 1 W11259785 (track) and 1 W11259786 (track) and 2 WPW10195839 (dishrack adjuster)s and 2 WPW10195840 (positioner)s and 2 WPW10546503 (adjuster)s
Near San Bernardino, CA 92407
Rod
Job Details: 05/27/2020
WASHER MAYTAG MVWB865GW1 "Noises in spinConfirmed........ rotor hitting drain pan when washing a heavy load. Installers had not mentioned the possible issues surrounding the use of certain configurations of drain pain nor are thes issues in any operators guide. Unless there was technician intervention, the consumer would not know about these types of conditions"
Near Perris, CA 92570
Kevin
Job Details: 05/27/2020
WASHER MAYTAG MVWP575GW0 "Unit not spinning. I tested unit and found no voltage to motor in spin diagnostic. Ordering motor, capacitor, shifter and main control. ; ordrng 1 W11212745 (actuator) and 1 W11222082 (motor-drve) and 1 W11227944 (capacitor) and 1 W11411581 (CNTRL-ELEC)"
Near Moreno Valley, CA 92557
Kevin
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL WRT541SZDW00 RC door not sealing. I inspected unit and found door sagging about a 1/2 inch. I tried adjusting door but door is damaged and not adjusting. Door is warped. Needs door and hinges. Customer is moving at the end of the month to a address outside of our service area. Door will not be in before customer moves.; schdld next appmnt for 5/28 THU !
Near Moreno Valley, CA 92551
Kevin
Job Details: 05/27/2020
WASHER MAYTAG MVWB855DC3 Unit not draining. I tested unit and had no voltage to pump. Failed main control. Pump could be shorted which caused damage. Ordering main control and pump. ; ordrng 1 W10876600 (drain pump) and 1 W11171748 (cntrl-elec)
Near Moreno Valley, CA 92557
Kevin
Job Details: 05/27/2020
WASHER WHIRLPOOL WTW8040DW4 Unit making loud squealing sound when spinning. Found squeal coming from gearcase shaft rubbing on tub seal. Ordering gearcase and wash plate. ; ordrng 1 W10775188 (washplate) and 1 W10811956 (GEARCASE)
Near Los Angeles, CA 90272
Isidore
Job Details: 05/27/2020
REFRIGERATOR KITCHEN AID KSSC36FKS00 "Called customer,stated icemaker working at this time to call back if problem returns"
Near Stevenson Ranch, CA 91381
Randy
Job Details: 05/27/2020
MICROWAVE JENN-AIR JMW3430DS02 Removed and replaced console. Now working as designed job complete.
Near Thousand Oaks, CA 91362
Aaron
Job Details: 05/27/2020
FREEZER JENN-AIR JF36NXFXDE01 No lights on one circuit lighting up needs new harness and extra light pucks ordered parts ; ordrng 1 W10565852 (harns-wire) and 3 W10908166 (module)s
Near Calabasas, CA 91302
Isidore
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL WRF989SDAB03 "I call customer and they preformed power cycle, icemaker working at this time"
Near Westlake Village, CA 91362
Aaron
Job Details: 05/27/2020
WASHER WHIRLPOOL WFW6620HW0 "Ripped door boot , needs new one ordered parts ; ordrng 1 W11266654 (clamp) and 1 W11314648 (bellow)"
Near Calabasas, CA 91302
Isidore
Job Details: 05/27/2020
DRYER - GAS WHIRLPOOL WGD7000DW3 "Found dryer not heating removed front panel found radiant sensor terminal disconnected, repaired terminal connector to radiant sensor, reinstalled front panel. Dryer working at this time."
Near Apple Valley, CA 92308
Cesar
Job Details: 05/27/2020
REFRIGERATOR KITCHENAID KFIV29PCMS00 "Evap frozen again last visit customers declined parts and did so again on this visit . Drain pan has a bow I believe water accumulation on left hand side of pan is what is causing the evap to frost over. Recommend drain pan to be replaced. Drain pan can not be replaced without removing evap. If putting back on route in the future order evap, dryer and drain pan. And again customer is declining repair at this time stating they are replacing unit"
Near Simi Valley, CA 93065
Aaron
Job Details: 05/27/2020
FREEZER WHIRLPOOL KRMF706EBS01 "Checked the unit is no longer functioning user interface is glitching on and off , water and ice not functional , no lights , disconnected the deli board still nothing reset orders all of the DC Circuit boards replaced the main board still nothing works correctly, need parts and set on a day the tech line is working to get help and document what’s going on with unit , ordered parts ; ordrng 1 W10804160 (cntrl-elec) and 1 W11330971 (U I BOARD ) and 1 WPW10769076 (cntrl-elec)"
Near Moorpark, CA 93021
Aaron
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Customer not available till June 6th Unit icemaker has a broken module , over filling water need ice maker and water valve , freezer drain is iced over needs to be replaced and cleared as well , temp are not consistent also needs thermostat ; ordrng 1 WP2196003 (barrier) and 1 WPW10300022 (icemaker) and 1 WPW10583800 (thermostat)"
Near Riverside, CA 92505
Kevin
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL WRS526SIAE00 unit not dispensing ice. I found 120v to ice maker. Ice maker had a stuck cube. Unit tests good and ice maker cycled. No repair needed.
Near Dos Palos, CA 93620
Kenneth
Job Details: 05/27/2020
DRYER ELECTRIC MAYTAG MVWC416FW0 Not advancing through cycke. Unit has a long gill. Water folenoid not opening fully. Ordering water valve. Motor circuit fsukty. Trying to turn tub both left and right at the sane time. Ordering control and motor. ; ordrng 1 W11210459 (Valve) and 1 W10832724 (Motor) and 1 W11125011 (Control)
Near Riverside, CA 92506
Kevin
Job Details: 05/27/2020
DISHWASHER KITCHENAID KDTM354ESS3 Door handle came loose. I found that bolt under door handle was not snug and allowed set screws to back out. I tightened screws. All tests good.
Near Camarillo, CA 93010
Joe
Job Details: 05/27/2020
DISHWASHER KITCHEN AID KDTE334GPS0 Unit has burnt wiring . Wires burnt that lead to heater. I do not believe the burning wire problem can be repaired on this unit because I’ve already replaced all controls and harness. I recommend replacing unit due to fire hazard.i will contact whirlpool safety Tuesday.; schdld next appmnt for 5/26 TUE !
Near Bakersfield, CA 93306
Patrick
Job Details: 05/27/2020
WASHER WHIRLPOOL MHW8630HC Customer instructed on use and care. All ops chedked good. Unit was locked and customer didn’t know how to get out. Instructed on locking panel
Near Fillmore, CA 93015
Aaron
Job Details: 05/27/2020
DRYER AMANA NGD4655EW2 "Cracked igniter , replaced tested unit now heating correct at this time ; used 1 279311 (IGNITOR KIT & BRACKE) from stock"
Near Simi Valley, CA 93065
Aaron
Job Details: 05/27/2020
REFIRGERATOR WHIRLPOOL WRT311FZDW01 Unit has a gap left top corner shimmed lower door up and heated up gasket tested unit is now sealing good oper ok now at this time
Near Madera, CA 93637
Kenneth
Job Details: 05/27/2020
RESIDENTIAL REFR WHIRLPOOL WRF535SMBM00 Installed damper and tested unit. Unit is now eorjing properly. Customer approrves function at this time.
Near Upland, CA 91786
Tyler
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL KFIS29PBMS03 Customer stated that unit turns on and off by itself when unit is running its cooling just fine period of ordering control boards not all in stock.; ordrng 1 WPW10453401 (Elec cntrl) and 1 WP-W11380560 (Elec cntrl) and 1 WP-W10759802 (Elec cntrl)
Near South Pasadena, CA 91030
Francisco
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL MTB1956GEW Removed and replaced relay kit and evap fan motor. Unit now checks ok.
Near Clovis, CA 93619
Timothy
Job Details: 05/27/2020
COOK TOP WHIRLPOOL N/A Set simmer setting.
Near Oxnard, CA 93033
Joe
Job Details: 05/27/2020
WASHER WHIRLPOOL WTW4850HW1 Customer believes unit is leaking. Found water is spilling out due to customer putting off balances loads in unit and water spilling out. Informed customer of correct way to load washer. Job complete.
Near Clovis, CA 93619
Timothy
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 IM was binding. Replaced IM.
Near Bakersfield, CA 93309
Patrick
Job Details: 05/27/2020
DISHWASHER KITCHENAID KDTE334GPS0 Found the unit smelling. Customer has ran dishwasher cleaners. Needs new motor. Place on cancelation ; rqstng P&A on 1 W11162733 (pump&motor)
Near Fresno, CA 93730
Timothy
Job Details: 05/27/2020
KITCHEN WHIRLPOOL KDTE234GPS0 Unit had a door alignment issue. Corrected this and tested. Unit checks ok.
Near Castaic, CA 91384
Randy
Job Details: 05/27/2020
DRYER MAYTAG MGDB765FW0 Replace thermal fuse and fuse in Qatar know he found bad igniter Replace with truck stock. Now working as designed job complete ; used 1 279311 (IGNITOR KIT & BRACKE) from stock
Near Bakersfield, CA 93301
Patrick
Job Details: 05/27/2020
WASHER WHIRLPOOL WFW5090JW0 Unit has an issue with door. Locks and doesn’t show the units door is open ; ordrng 1 W11035628 (latch) and 1 W11334605 (CONTROL)
Near San Fernando, CA 91340
Raymond
Job Details: 05/27/2020
LAUNDRY WHIRLPOOL MGDX655DW Upon arrival cx states unit not drying properly. Unit will finish and clothes still wet on the inside of clothes like a blanket. Informed cx overloading unit or single bulk items can cause poor drying performance. Instructed cx on proper use and care. Dryer cycling at 155 exhaust temp cutoff and 120 cut in.
Near Madera, CA 93638
Kenneth
Job Details: 05/27/2020
DRYER WHIRLPOOL WED4815EW1 Lint trap breaking due to vdbt chute causing breakage. Replaced vent chute abd vent. Tested unit. Unit is now working properly
Near Templeton, CA 93465
Tom
Job Details: 05/27/2020
WASHER MAYTAG MVWB766FW1 "Entered diagnostics, found error code F7E9, F2E1. Cleared error codes, ran diagnostic tests, Lid Lock good, Water Valves good, Drain good, Agitate and Spin not functional. Visual inspection shows Rotor jammed on Stator, wear over time, order and replace Stator and Rotor, order Clutch and Slider. Tech will return with Gearcase./Stator - (W10754158)Rotor - (W10754161)Clutch - (W10754448)Slider - (W10734521); ordrng 1 W10734521 (slider) and 1 W10754158 (motor stator) and 1 W10754161 (motor rotor) and 1 W10754448 (clutch)"
Near , CA 91351
Raymond
Job Details: 05/27/2020
RANGE WHIRLPOOL WGG745S0FS02 "Upon arrival cx states unit left front burner clicking and won’t stop. Found shorted switch harness. Replaced manifold and tested, unit functions as designed."
Near Santa Maria, CA 93455
Chase
Job Details: 05/27/2020
DISHWASHER WHIRLPOOL WDT750SAHW0 Don’t have part and needing.
Near Paso Robles, CA 93446
Tom
Job Details: 05/27/2020
COOKTOP JENN-AIR JGC7636BP00 "Found unit not arcing at Front Center Burner. All other components functional, order and replace Switch Harness, order Valve Assembly, Spark Module, and Electrode./Spark Module - (WP8190929)Electrode - (W10617808)Valve Assembly - (WPW10617391)Switch Harness - (W10617680)/NOTE - PART OUT OF STOCK, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY; ordrng 1 W10617680 (harns-wire) and 1 W10617808 (igntr-surf) and 1 WP8190929 (module-spk) and 1 WPW10617391 (manifold)"
Near Upland, CA 91786
Tyler
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Customer Stated that the ice maker had fallen down and customer was unable to pool cherry out and freezer. Fixed ice maker and tested all works good at this time unit is not hook to water told customer noise she was hearing was the ice maker trying to fill with water. Turned ice maker off.
Near Rancho Cucamonga, CA 91730
Tyler
Job Details: 05/27/2020
REFRIGERATOR JENN-AIR JCD2595WEK02 Customer stated ice maker stopped working. Found cube jammed an ice maker causing ice maker not to cycle. Removed cyclist maker all works good at this time
Near Upland, CA 91784
Tyler
Job Details: 05/27/2020
RANGE KITCHENAID KSDG950ESS1 Customer stated that the oven has not heated since he bought it. Kitchen was remodeled 4 years ago customer has never used oven in 4 years. Could not find to 220 at wall outlet customer to have electrician check outlet.
Near Bakersfield, CA 93313
Patrick
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Removed and replaced door tested unit all ops checked good
Near Los Angeles, CA 90077
Isidore
Job Details: 05/27/2020
WASHER WHIRLPOOL WFW95HEXR2 "Found and verified F6E1 MCU WPW10374126 error, part ordered; ordrng 1 WPW10374126 (cntrl-elec 267.32)"
Near Los Angeles, CA 90077
Isidore
Job Details: 05/27/2020
WASHER MAYTAG MHW8100DW0 "Found F3E1 pressure sensor error WPW10448876, remove top panel , old pressure sensor and installed new pressure sensor test washer operation , sound touch control W10774411 leds flashing , touch not always working. Door hinge WPW10208415 broken door hanging. Caps WPW10208398; ordrng 1 W10774411 (console) and 4 WPW10208398 (cap)s and 1 WPW10208415 (door hinge), used 1 WPW10448876 (SWITCH-WL) from stock"
Near Rancho Cucamonga, CA 91739
Tyler
Job Details: 05/27/2020
WASHER MAYTAG MVWC555DW Customer stated that the unit will not start. Found clogged pymo. Fixed and tested all works good at this time.
Near Los Angeles, CA 91423
Isidore
Job Details: 05/27/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 Found freezer led module W10695459 not working per technical service pointer W11460554; ordrng 1 W10695459 (module)
Near Bakersfield, CA 93306
Patrick
Job Details: 05/27/2020
WASHER WHIRLPOOL MHW8630HC Customer instructed on use and care. All ops chedked good. Unit was locked and customer didn’t know how to get out. Instructed on locking panel
Near Beverly Hills, CA 90210
Isidore
Job Details: 05/27/2020
REFRIGERATOR KITCHENAID KRFF305ESS00 "Not able to duplicate any noises at this time, possibly diffuser, defrost cycle or faulty compressor operation, from customer explanation"
Near Beverly Hills, CA 90210
Isidore
Job Details: 05/27/2020
WASHER WHIRLPOOL WFW92HEFW0 "Removed detergent dispenser found cartridge jam cleared cartridge jam, reinstalled cartridge test detergent operation. Washer working at this time."
Near Pasadena, CA 91106
Francisco
Job Details: 05/27/2020
DRYER - ELECTRIC WHIRLPOOL WHD5090GW0 Found no error codes. Explained to cx how ventless dryers take a bit longer to dry. Also educated him on features on unit.
Near Bakersfield, CA 93312
Jim
Job Details: 05/23/2020
REFRIGERATOR JENN-AIR JFFCC72EFP00 Fresh food evaporator is iced over again. Rev A. SR 7727888532; ordrng 1 W10815734 (cover-evap) and 1 W11332011 (BOARD)
Near San Bernardino, CA 92411
Rod
Job Details: 05/23/2020
REFRIGERATOR MAYTAG MFI2269DRM01 No ice production Confirmed icemaker stalled at 1:00 position would not reactivate on thermostat. Replaced icemaker. As designed op returns in 24-48hrs.; used 1 W10882923 (ICEMAKER) from stock
Near Simi Valley, CA 93065
Danny
Job Details: 05/23/2020
REFRIGERATOR WHIRLPOOL WRF992FIFM00 Not making ice Found broken ice maker Replaced ice maker Reinstall and power up Advised client to allow 3 days for a full bucket of ice
Near Santa Paula, CA 93060
Aaron
Job Details: 05/23/2020
WASHER WHIRLPOOL WTW8100BW "Checked unit f51 code was happening and unit was not spinning , checked the stator the rotor bolt was backed out , pulled rotor installed lock tight to the bolt , reinstalled to unit tested operations normal now at this time"
Near Santa Clarita, CA 91350
Raymond
Job Details: 05/23/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 "Unit still frosting. Contacted Austin 7727884801. Discussed. Thermistor, three way valve, and drain pan fine, only other part is UI which holds logic for defrost.; ordrng 1 W11340158 (Ui)"
Near Santa Clarita, CA 91354
Raymond
Job Details: 05/23/2020
RANGE WHIRLPOOL WFG510S0HS1 "Installed door hinges, tested door. 7nit functions as designed."
Near Santa Clarita, CA 91390
Raymond
Job Details: 05/23/2020
DRYER WHIRLPOOL MGDX655DW2 "Upon arrival cx states 7nit rattles while in use, found seized pulley. Installed dryer repair kit and tested, 7nit functions as designed.; used 1 4392065 (DRYER REPAIR KIT) from stock"
Near Santa Clarita, CA 91351
Raymond
Job Details: 05/23/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Upon arrival cx states upper wash arm on top of tub is falling off. Found arm missing retainer replaced spray arm and retainer and tested, unit functions as designed."
Near Los Angeles, CA 91402
Raymond
Job Details: 05/23/2020
REFRIGERATOR MAYTAG WRF535SWHZ00 Installed evap motor and harness. Evap motor not turning on. Voltage at motor. Defective motor.; ordrng 1 WPW10128551 (evaporator fan motor)
Near Santa Clarita, CA 91351
Raymond
Job Details: 05/23/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Upon arrival cx states unit not drying dishes well. Tested and found heater working, no fault codes, cx does have some rinse aid in dispenser 1/4 full. Interviewed cx and found cx not following use and care such as priming hot water at sink tap, dishes that hold water are not loaded at angle to allow WP water to fall off properly. Instructed cx on proper use and care. Unit is a plastic tub which will not give same drying performance as stainless steel tub. directed cx to WP cx service. Unit functions as designed."
Near Santa Clarita, CA 91387
Joe
Job Details: 05/23/2020
MICROWAVE KITCHENAID KOCE500ESS09 I was pre Id the wrong appliance manager. ordering correct part. Will return Tuesday.; schdld next appmnt for 5/26 TUE !
Near Camarillo, CA 93012
Hector Zuleta
Job Details: 05/23/2020
ALPHA WHIRLPOOL WFW95HEDC0 Customer was concerned of washer not getting into the spin cycle. I checked the unit and I found the Electronic Control ACU (W11032117) collapsed in between the cabinet and the tub (See Picture) not allowing the tub to move freely due to broken Electronic control tub. Replaced ACU and ran a quick diagnostic test. Tested ok.
Near Canyon Country, CA 91387
Joe
Job Details: 05/23/2020
OVEN KITCHENAID KOSE500ESS00 W10600860Sr 7727844006Spoke to Andrew at Techline and he has told me to heat is rising through unit to fuse ordering shield.; ordrng 1 W10743209 (shield-ht)
Near Palmdale, CA 93552
Jonathan
Job Details: 05/23/2020
WASHER MAYTAG MVWB865GW0 Found defective valve. Fixed valve. Tested unit and is working properly.
Near Lancaster, CA 93535
Jonathan
Job Details: 05/23/2020
WASHER WHIRLPOOL WTW4955HW Found error code lid switch. Needs new lid switch.; ordrng 1 W11307244 (latch)
Near Palmdale, CA 93550
Jonathan
Job Details: 05/23/2020
WASHER MAYTAG MVWC565FW2 Found loose connection to valve. Fixed connection. Tested unit and is working properly.
Near Rosamond, CA 93560
Jonathan
Job Details: 05/23/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Found defective dispenser motor.; ordrng 1 W11202789 (motor)
Near Palmdale, CA 93551
Jonathan
Job Details: 05/23/2020
DRYER MAYTAG MGDB835DW2 Found defective rollers and pulley.; ordrng 1 4392067 (dryer repair kit)
Near Turlock, CA 95380
Cruz
Job Details: 05/23/2020
WASHER WHIRLPOOL WTW7500GC0 "Fixed- installed new part (console) calibration test 52 pass, auto test 51 pass as well, no leaks, unit is working as designed, cx ok repair."
Near Tracy, CA 95376
William
Job Details: 05/23/2020
DRYER MAYTAG MEDX655DW1 "Replaced rollers with dryer repair kit, removed loose screw, ran dryer cycle with cx, unit sounds & operating as designed.; used 1 4392065 (DRYER REPAIR KIT) from stock"
Near Stevenson Ranch, CA 91381
Raymond
Job Details: 05/23/2020
WASHER MAYTAG MVWB835DW2 "Replaced gearcase, rotor, stat or, clutch, and washplate. Tested unit. Unit functions as designed."
Near Porterville, CA 93257
Michael
Job Details: 05/23/2020
ICEMAKER WHIRLPOOL WRF555SDFZ08 Cx states ice is forming at rear of ice bin Remove ice bin and found defective ice maker is leaking down into ice bin.Used ice maker WPW10300024mfrom truck stockUnit harvested and filled. No longer leaks. Advised wait 24 hours for ice all ops are normal job complete; used 1 WPW10300024 (ICEMAKER) from stock
Near Exeter, CA 93221
Michael
Job Details: 05/23/2020
OVEN WHIRLPOOL WOS51ES4ES01 Customer states he replaced the breaker and the unit was then working correctly.Customer was able to cook for a few times and then unit stopped working again. Unit is unresponsiveRemoved oven with dolly ,Unit is hardwired and wire connections are on other side of a wall not accessible to techTested thermal safety fuse and is closed and good. Tested L1 and have 120. L2 has 5vac has electrical issue Documenting with techline SR#7727830425 reinstalled the unit and left the home. Documented with techline customer needs to hire an electrician to fix the incoming power issue to unitJob complete
Near Alpaugh, CA 93201
Michael
Job Details: 05/23/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Cx is on solar and power goes out occasionally. Unit is powered on but stopped cooling. Installed control W10807590 and rebooted unit. Compressor is now running and blowing cool air. job complete
Near Camarillo, CA 93012
Alejandro
Job Details: 05/23/2020
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Found the unit not cooling normal, sealed system problem"
Near Fresno, CA 93722
Irvin
Job Details: 05/23/2020
REFRIGERATOR WHIRLPOOL WRS588FIHW00 Installed the light the inter face is showing the door open. The switch is activated but the display shows door open. Replacing the interface. Door switch is bypassed. ; ordrng 1 W11038873 (cntrl-elec)
Near Fresno, CA 93722
Irvin
Job Details: 05/23/2020
MICROWAVE WHIRLPOOL WMH31017HS3 "CX says the microwave came on when not in use. Said happen a couple times. Asked if they were cooking when the fans came on said they were. CX INSTRUCT: Fan running during cooktop usage? This is normal. The microwave oven’s cooling fan (on some models), which is separate from the ventfan, automatically comes on during microwave oven operation to cool the microwave oven. It may also automatically come on and cycle on and off to cool the microwave oven’s controls while the cooktop below is being used.The unit is operating as designed. All ops normal."
Near Sierra Madre, CA 91024
Juan
Job Details: 05/23/2020
REFRIGERATOR JENN-AIR JS48PPDUDE01 "Replaced freezer door assembly, and led lights. Checked ops. unit is no longer leaking, all lights are working fine."
Near Bakersfield, CA 93306
Dane
Job Details: 05/23/2020
WASHER WHIRLPOOL WFW92HEFC0 Upon arrival the unit would just click and give a door lock fault code. Unit needs new door lock; rqstng P&A on 1 WPW10443885 (door lock)
Near Pasadena, CA 91106
Juan
Job Details: 05/23/2020
FREEZER WHIRLPOOL KRSC700HPS00 "Thermistor W10316760, Evap. Insulation with fan W11098695.Ice build up in fresh food compartment evaporator. Fan and evaporator thermistor need to be replaced. Unit will need to be defrosted. Upon checking freezer evaporator frost pattern, found a screw on freezer evaporator drain pan. Defrost drain hole was blocked by a piece of blue tape. Removed screw and tape.Customer does not want unit to be repaired due to it not working properly since he got it delivered. Customer also does not feel confident on the loose screw and tape being in the freezer drain pan. Customer will talk to the store to resolve issues through them."
Near Bakersfield, CA 93313
Dane
Job Details: 05/23/2020
MICROWAVE WHIRLPOOL WMH32519HZ Door and panel are scratched.; ordrng 1 W11173823 (door/mw) and 1 W11184551 (panl-cntrl)
Near Arvin, CA 93203
Dane
Job Details: 05/23/2020
OVEN WHIRLPOOL WFG525S0HV1 Found a loose connection at the temperature sensor causing false reading and error code. Secured connection and tested unit. Unit functions normal now
Near Bakersfield, CA 93304
Dane
Job Details: 05/23/2020
WASHER MAYTAG MVWB765FW3 On arrival of the user interface not make selections other than normal. Removed and replaced consul and tested unit. Unit functions normal now
Near Bakersfield, CA 93304
Dane
Job Details: 05/23/2020
REFRIGERATOR AMANA ASI2175GRB03 Upon arrival the cx concerned was a gurgling sound when the compressor shuts down. This is normal operating sounds for the sealed system. On page 13 of the use and care guide in the trouble shooting steeps under “seems noisy” the normal operating sounds are explained. The gurgling the cx is experiencing is normal and explained on page 13 of use and care guide. Called Kathy at tech support to see if there anything I could do. Per Kathy sound is normal operation.File 7727887223
Near Merced, CA 95340
Kenneth
Job Details: 05/23/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Start button not responding. Ordering new UI housing. Did not reschedule customer. Reschedule when part arrives
Near Merced, CA 95341
Kenneth
Job Details: 05/23/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Freezing veggies in bottom pantry drawer. Adjusted coldness and replaced damper. Tested unit. Unit is now workkng properly. Customer approves.
Near Merced, CA 95340
Kenneth
Job Details: 05/23/2020
REFIRGERATOR WHIRLPOOL WRX735SDHZ02 Scratch on left door. Ordering new left door under 30 day cosmetic. ; ordrng 1 W11307224 (Door)
Near Merced, CA 95340
Kenneth
Job Details: 05/23/2020
DRYER WHIRLPOOL WED5000DW2 Found hnit not turning on completely. Found the dryer breaker completely off. Flipped on breaker and tested unit. Unit is now wotking properly. Customer approevss function.
Near Glendora, CA 91741
Jaime
Job Details: 05/23/2020
LAUNDRY MAYTAG MVWB765FW0 Found a loose power cord at the outlet. Customer is replacing the outlet. Found no error codes stored. Washer responds to commands. We go from here
Near Upland, CA 91784
Jaime
Job Details: 05/23/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Found fresh food at 41 temperature not there freezer ok ordered parts; ordrng 1 W11087438 (motor-evap) and 1 WPW10675033 (cntrl-elec)
Near Glendora, CA 91740
Jaime
Job Details: 05/23/2020
WASHER MAYTAG MVWB835DW4 Found a noisy drain pump. Like it had something insideHad it replaced
Near Wasco, CA 93280
Erick
Job Details: 05/23/2020
WASHER WHIRLPOOL WTW4816FW1 Found unit with broken agitator base causing unit not to wash. Replaced agitator assembly. Retested it and it passed all tests. Job completed
Near Bakersfield, CA 93307
Erick
Job Details: 05/23/2020
RANGE WHIRLPOOL WFG525S0JW0 Install new parts on unit. Re-tested it and oven it is now operating with no faults. Job complete