Local Reviews
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Janie - Santa Maria, CA
Repair man mislead me into thinking my water was not to melt the pods told me to turn up the water, did that, waited several day then he said I needed a new sump pump whickhnwas going to be 600. I called another repairman and he actually charged me a service call,again and there was a popsicle stick caught he pulled it out dishwasher worked fine, I’m requesting my 125 back
Response from Appliance Repair Specialist:
Hello Janie, thank you for taking the time to write a review. Your satisfaction is our number one priority and we highly value your feedback. This matter has been escalated to management, if there is anything we could have done to improve your experience with us, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Poorest service experience I’ve ever had.
Nyangu Chipembere - Altadena, CA
Ridiculous! a 1hour hold on phone call to talk to someone. First service repair only lasted two hours then returned to same problem. According to Juan ,”It was a defective product”. 2 nd service repair agent said,”I’m sending you a Repair Specialist, they have more experience” Unfortunately, it was Juan G again. I was as disappointed as he was! He never touched the fridge. He ignored my questions by typing a letter into his laptop. He stated,”I have to tell my boss exactly what’s wrong with the fridge”. He asked to take a picture of the model number information inside so I opened the door for him. While taking the photo and typing inside my fridge his greased hair repeatedly rubbed along the inside of my fridge. After several minutes of this, I finally had to ask him if I could please close the fridge and he continue typing outside of it. He silently put away his laptop and said,” There is nothing wrong with the fridge door”. Then he walked out of my house ignoring my questions. I informed him that I was disgusted and was calling the company to report him. I called and waited 45 minutes to speak to his manager. The manager was rude and scheduled another appointment with another technician he had in the area (his words) the following week for 8/14/20 8am-12pm. This was a NO -SHOW! I will contact Home Depot’s Corporate Office for assistance. I’ve never experienced such unprofessional service like this and no one else should have to either.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We apologize that our service did not satisfy your expectations. We set a high standard for our company and technicians and are truly sorry to hear that standard was not met in your interaction with us. If there is anything else we could have done to improve your experience with us, please let us know by emailing custom@ars.repair. We appreciate your time and business.
Terrible company
Christopher - Rosamond, CA
Waited a week to get an appointment, Technician showed up while l was at work and my daughter dealt with him. He pulled a cupcake pan and two cookie sheets out of my broiler and said that they couldn’t be in there and that’s why the oven pilot light was not igniting(they had been in there for 10-11 months with zero issues). Said the oven worked fine and left, my daughter sadly didn’t think to question him. I get home a few hours later and the oven still doesn’t work. So l have to wait another week for an appointment. Company contacts me and says they want to send the same technician because if they send someone else and it’s the same issue the second technician doesn’t get paid (not sure how that’s my fault, sounds like a bad business model to me and l didn’t want the same guy) so after going back and forth with some rude and unprofessional lady on the phone l tell her l don’t want that “retard” back in my house. She gets offended but l stand by what l said, l finally give in and say “you know what, go ahead and send the same technician I’d like to ask him a few questions anyway”. Lady on the phone changes her tune and tells me now she doesn’t feel comfortable sending him(like I’m going to beat him up or something childish). Long story short company refused to service my house, but the company l bought my house from actually did what this crappy company should of done. End of story l got a new oven and this company is without a doubt the worst company I’ve ever had the displeasure of dealing with.
Response from Appliance Repair Specialist:
Hello Christopher, thank you for taking the time to respond to our review request, we appreciate your feedback. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We appreciate your time and business.
I hope my machine is finally fixed
Elke - Los Angeles, CA
It is a problem getting to talk to your rep on the phone When you get connected is to long of a wait
Response from Appliance Repair Specialist:
Thank you for taking the time to write a review, we appreciate your feedback. If there is anything we could have done to improve your experience with us, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great service
Daisy - Tulare, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue to improve our service! If there is anything else we could have done to better your experience, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great work
Francine - Modesto, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Deb
Deborah - Tulare, CA
Very professional, kind and fast. Thank you!
Response from Appliance Repair Specialist:
Hello Deb! Thanks for the kind words and the time you've taken to leave a review. We are always glad to help and will continue to provide great service for you anytime!
Guillermo
Guillermo - Bakersfield, CA
He did his best to repair the machines.
Sequoia - Los Angeles, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We strive for such service and we appreciate your time and business.
Edgar
Vandaele - Rancho Cucamonga, CA
Great service.
Response from Appliance Repair Specialist:
Thank you for the great review! We appreciate your time and business.
Great service
Gayane - Los Angeles, CA
The technician explain to me how it works
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
EXCELLENT SERVICE!!!!!
Carol - Atwater, CA
I have used this company on about 4 occasions and I am very happy with the service. They are on time, the tech is extremely knowledgeable, the tech is very friendly and very efficient. He has analyzed and completed the project in two visits and each time he accomplishes the task in a short period of time!!! I will definitely use them again and again in the future.
Response from Appliance Repair Specialist:
We are excited to hear that you had an outstanding experience with Kenneth at Appliance Repair! We strive to provide excellent and exceptional service! Thank you for the awesome review, we appreciate your time and business.
Great Service
Janet - Nipomo, CA
George was Knowledgeable and Very Professional
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
Verry good⚒
Jose - Montebello, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to rate your service with us. We appreciate your time and business.
refrigerator repair/replace 2 valves...under warranty
Cora - Altadena, CA
Juan was very professional and qualified for the repair job.
Response from Appliance Repair Specialist:
We are happy you had a pleasant experience with Juan at Appliance Repair. Thank you for taking the time to review your service with us, it is pivotal for us to continue giving superior service! We appreciate your time and business.
Excellent
Charles - Santa Ynez, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.
Awesome service
Mercedes - Lancaster, CA
Thank you Patrick for coming that day, my refrigerator is working perfectly!! I hope my review gets you a raise because you deserve it!
Response from Appliance Repair Specialist:
We are excited to hear that you had an outstanding experience with Patrick at Appliance Repair! We strive to provide excellent and exceptional service! Thank you for the awesome review, we appreciate your time and business.
Great Service
Penny - Paso Robles, CA
Response from Appliance Repair Specialist:
Thank you for the great review! We appreciate your time and business.
Great Service
Trisha - Lompoc, CA
Response from Appliance Repair Specialist:
Thank you for the great review! We appreciate your time and business.
Wonderful service
Jacki - Thousand Oaks, CA
They came prepared with the broken part on the first visit. Fixed dishwasher quickly-great service.
Response from Appliance Repair Specialist:
Appliance Repair strives for such service and we are more than glad to know your dishwasher is working like new. We appreciate your time and business.
Good experience
Arthur - Westlake Village, CA
The work was done quickly, professionally, and with a smile.
Response from Appliance Repair Specialist:
We are thrilled to hear that you had a wonderful experience with our technician Joe! We strive for such service and are more than glad to know your appliance is up and running, thank you for your time and business.
Problem Not Solved
Brittany - Los Angeles, CA
When the tech who came he was extremely rude to our housekeeper which clearly spoke English but insisted to tell me that she doesn’t understand him in front of her face nor would he even look at her in the face when she clearly speaks English. I felt it was very disrespectful and rude to treat her this way. He also tried blaming the ice machine not working from “too much stuff in the freeze” which is unheard of. I’ve owned multiple Whirlpool fridges and never had an issue the door is always closed and if it’s not there is an alarm which notifies you to close it. So now I’m left with still no ice coming out of the fridge and my housekeeper feeling disrespected and uncomfortable. I also have photos of how it’s still not making ice since the tech threatened us saying he took photos of meat in the fridge blocking it which is not true at all. I even emptied the freezer and the same thing was happening no ice.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We apologize that our service did not satisfy your expectations. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300. We appreciate your time and business.
on time... great professional job!
Loni - Azusa, CA
Response from Appliance Repair Specialist:
Thank you for the great review! We strive for such service and appreciate your business.
Debbie
Greg/debbie - Bakersfield, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Fixed it
Sarah - Baywood-Los Osos, CA
Took 2 trips, but he figured it out and fixed it!
Response from Appliance Repair Specialist:
Appliance Repair strives for such service and we are more than glad to know your appliance is up and running, thank you for your time and business.
Lisa
Lisa - Bakersfield, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to rate your service with us. We appreciate your time and business.
Great Service
Rob - Rancho Cucamonga, CA
Good dude. Loves NASCAR.
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
HORRIBLE HORRIBLE SERVICE
Gina - Beverly Hills, CA
He screamed at me and said he can’t take it anymore and he can’t take my attitude because I WAS TRANSLATING IN KOREAN TO MY MOTHER WHAT HE WAS SAYING TO ME! And frankly I think my mother and I have every right to be slightly annoyed with this entire process cuz we needed your technicians to come over 7 times for the same issue all within 2 months. He is a rude worker who does not deserve the title he has in the company.
Response from Appliance Repair Specialist:
Hello Gina, thank you for taking the time to respond to our review request, we appreciate your feedback. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We appreciate your time and business.
Detected the problem right away. Fixed it in a jiffy. 👍🏽👍🏽
Janice - Oakdale, CA
Would definitely recommend you guys to a friend or relative.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive to provide swift, professional service service. We appreciate your time and business.
Checking Oven
Chong - Camarillo, CA
Explaining situation in detail.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We strive for such service and we appreciate your time and business.
Not what I expected
Hector - Camarillo, CA
I guess some repair people can just LOOK at an appliance and say nothing is wrong with it but at least open it up or pretend to work on it before you say there’s nothing you can do to fix it. What a waste of time and the appliance still has an issue that he didn’t even attempt to repair. Also, I received a phone call before the service that the repair person would wash their hands before assessing the appliance and after they were done. The person did neither.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We apologize that our service did not satisfy your expectations. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300. We appreciate your time and business.
Jenn-Air Fridge repair
Rob - Ventura, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Washer and Dryer Repair
Robert - Coalinga, CA
Did a great job, very knowledgeable about what he does and does professionally.
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.
Washing machine repair
Monique - Rancho Cucamonga, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Good service, very professional
Milton - Oakdale, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.
Great service! Very knowledgeable!
Gabriela - Riverside, CA
Kevin was great! He was very knowledgeable and explained things thoroughly! Great service!
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We strive for such service and we appreciate your time and business.
Excellent service. Efficient and professional.
Brian - Ventura, CA
Aaron did a great job. Very pleased.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive to provide swift, professional service. We appreciate your time and business.
Great service
Jane/bruce - Bakersfield, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to rate your service with us. We appreciate your time and business.
Tim
Tim - Bakersfield, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Great Service
Kelli - Altadena, CA
Francisco was extremely professional and even took the time to answer my questions about the oven he was repairing. Sounds like it never worked properly from the beginning. Thank you very much, Francisco!
Response from Appliance Repair Specialist:
We are happy you had a great experience with Francisco at Appliance Repair and are more than glad to know your appliance is up and running. Thank you for taking the time to review your service with us, it is pivotal for us to continue giving superior service! We appreciate your time and business.
Knowledgeable
S - Los Angeles, CA
After a few different technicians who couldn’t fix my downdraft kitchen vent . It finally got fixed
Response from Appliance Repair Specialist:
Appliance Repair strives for such service and we are more than glad to know your appliance is up and running, thank you for your time and business.
Quick, through, explained problem
Ignacio - Ventura, CA
It's was a great experience
Response from Appliance Repair Specialist:
Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.
Professional!
Kathy - Rancho Cucamonga, CA
Great experience!
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive to provide swift, professional service service. We appreciate your time and business.
Repair Man did a good job.
Angela - Simi Valley, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to rate your service with us. We appreciate your time and business.
Knowledgeable
Linda - Burbank, CA
Technician handled leakage problem, changed a part. However the attitude toward the customer was abrupt and somewhat rude
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue giving superior service! If there is anything else we could have done to improve your experience with us, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Washer repair
Barbara - Los Angeles, CA
Service was very good. Very knowledgeable about the appliance
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We strive for such service and we appreciate your time and business.
Very unhappy
Mark - Fresno, CA
Response from Appliance Repair Specialist:
Hi Mark, thank you for taking the time to write a review. If there is anything we could have done to improve your experience with us, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Prompt and polite
Linda - Riverside, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to rate your service with us. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Technician was on time, thorough and very helpful!
Kari - Los Angeles, CA
Danny fixed the problem with our oven, explained how the appliance will operate and went over all of our other Whirlpool Appliances with me. He also went over important maintenance steps to ensure our appliances operate at there optimum efficiency. Excellent service.
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with Appliance Repair and are glad to know your appliance is up and running. Thank you very much for your time and business.
Professional, knowledgeable.
Mark - Hanford, CA
Random scheduled appointment change through the main office was a disappointment and inconvenient but it worked out. Mr. Rojas is always the professional and well mannered towards the customer. Thank you.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are happy you had a pleasant experience with Enrique at Appliance Repair. We appreciate your time and business.
Kathy
Kathy - Santa Maria, CA
Amazing service, knowledgeable, friendly, great experience!
Response from Appliance Repair Specialist:
Thank you so much for the feedback. We are excited to hear that you had a great experience with Appliance Repair! We strive to provide excellent and exceptional service. Thank you for your time and business.
Great service
Michelle - Bakersfield, CA
Response from Appliance Repair Specialist:
Thank you for the great review! We appreciate your time and business.
Great service
Paul - Hanford, CA
Tech is very knowledgeable
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
Whirlpool refrigerator
Adolfo - Bakersfield, CA
The job was done quickly and efficiently, the repair specialist was very friendly and knowledgeable. I would highly recommend.
Response from Appliance Repair Specialist:
Thank you so much for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with. Hope to work with you in the future!
Less than stellar
Joplinstadium - Simi Valley, CA
Joe certainly knows HOW to repair appliances to a certain extent. But the problems we had were 1) he left our machine disgustingly dirty. His hands were clearly quite dirty when he started and with the mix of water just turned in to gross, dripping dirt from my machine. Scares me actually in the age of covid that he clearly does not take care of hygiene. 2) He was in such a rush to finish (he told me numerous times he had a very “light” day and was trying to get everything done as soon as possible), so much so that screws were partially secured and one was even cockeyed, leading to a leak I had to fix. Finally 3) one piece he even put in backwards in his haste, once again leaving it to me to fix his errors. All this makes me wonder, did his “repairs” do more harm than good? Nice guy as well, but certainly did not take pride in his work and left me fixing a lot of his fixes. Just hope he doesn’t have to come out again.
Response from Appliance Repair Specialist:
Thank you for writing a review, we sincerely appreciate you bringing this issue to our attention. Your satisfaction is our number one priority and we strive to continue improving and giving superior service. Please feel free to send an email to customerservice@ars.repair if you have additional feedback. We appreciate your time and business.
Great service and gave me great advice on caring for my appliance.
Patrick - Bakersfield, CA
Response from Appliance Repair Specialist:
Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.
Great service
Jason - Hanford, CA
Response from Appliance Repair Specialist:
Thank you for the great review! We appreciate your time and business.
Very helpful
Steven - Los Angeles, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to rate your service with us. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Lisa
Lisa - Modesto, CA
Cruz was polite,curtious,professional
Response from Appliance Repair Specialist:
Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.
Leon is excellent
Denise - Glendale, CA
We had a bit of mis-communication on time, but when we did connect Leon knew what he was talking about, ordered the part, and was right back the next week with the part and fixed it in 1/2 the time he thought it would take. The office staff, helpful, nice and informed. BUT, the robo calls are annoying and not always correct.
Response from Appliance Repair Specialist:
Thank you so much for the feedback. We are excited to hear that you had a great experience with Appliance Repair! We strive to provide excellent and exceptional service. Thank you for your time and business.
Excellent Service
A Satisfied Customer - Pasadena, CA
This was through an extended warranty. Although the situation of a broken appliance is not ideal, the experience was excellent from the call center, the text updates, and the technician. The issue was resolved quickly and efficiently and we are pleased customers.
Response from Appliance Repair Specialist:
We are thrilled to hear that you had a wonderful experience with our technician Francisco! We strive for such service and greatly appreciate the feedback, for it helps us to continue providing superior service! Thank you for your time and business.
Great Service.
Matthew - Los Angeles, CA
Danny does a great job. always respectful. he can fix any issue
Response from Appliance Repair Specialist:
Thank you so much for taking the time to provide feedback. We greatly appreciate it and are glad you had a great experience with Danny. Hope to work with you in the future!
Incompetent or lazy?
Mike - Bakersfield, CA
How does he keep his job? Misread schematic. Said no longer able to acquire part needed. We found part. Dispatch indicated Dane would contact us with price fo installation. Never heard from him.
Response from Appliance Repair Specialist:
Hi Mike, thank you for taking the time to write a review, we appreciate your feedback. If there is anything we could have done to improve your experience with us, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great job
Michael - Thousand Oaks, CA
Response from Appliance Repair Specialist:
Thank you for the great review! We appreciate your time and business.
Technician was great, LONG WAIT for service was not...
Angel - San Fernando, CA
I had to wait 2 weeks from the date of my initial phone call for service to the completion of my job. It took DAYS for the tech to be scheduled to arrive and then a week later I was told the part had not arrived yet. And even when the parts had arrived, their policy is that the tech who came the first time has to come back- that delayed me another 3 or 4 days because he was off for a few days and they couldn't send someone else. When the part arrives, the part should be installed- it's not cool to keep customers waiting.
Response from Appliance Repair Specialist:
Hi Ray, thank you for taking the time to write a review. We apologize that our service did not satisfy your expectations. If there is anything we could have done to improve your experience with us, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Zulema Batista
Rene/zulema - Turlock, CA
Great service
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We strive for such service and appreciate your business.
Polite, knowledgeable, and efficient.
Leticia - Goleta, CA
Overall I was pleased with the repair visit.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are happy you had a pleasant experience with Appliance Repair. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great service and on time as promised
Aleko - Los Angeles, CA
Professional and personal
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive to provide swift, professional service service. We appreciate your time and business.
Great Service
Cat - Glendora, CA
Response from Appliance Repair Specialist:
Thank you for the great rating! We appreciate your time and business.
Lilya
Lilya - Los Angeles, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to rate your service with us. We appreciate your time and business.
Fred
Fred - Fresno, CA
Great Tech and Service. Job done in an expeditious manner.
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.
Kitchen Aid trash compactor repair
Lauren - Pasadena, CA
The repair technicians initially had some issues figuring out what what problem was so we had several visits, but they did figure out that we needed some switches changed out and once that was determined the final visit was very quick.
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Very good tech, very knowledgeable on the work.
Arturo - Los Angeles, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Amazing service
Pamela - Hanford, CA
He knew exactly what was wrong and fixed the problem right there and then
Response from Appliance Repair Specialist:
Appliance Repair strives for such service and we are more than glad to know your appliance is up and running, thank you for your time and business.
Refrigerator ice maker service
Karen - Pasadena, CA
Great service, arrived on time, showed me things I didn’t know about my fridge
Response from Appliance Repair Specialist:
Thank you so much for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair. We appreciate your time and business.
Great Service!
Pam - Visalia, CA
Knowable of the service that was needed to fix the refrigerator.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We are glad to know your refrigerator is up and running. We appreciate your time and business.
Great tech.
Lacy - Riverside, CA
Response from Appliance Repair Specialist:
Thank you for the great rating! We appreciate your time and business.
Incredible service
Sueann - Phelan, CA
Cesar has serviced my washer and dryer previously and he did another outstanding job just as he had done before. Thank you Cesar for being professional, courteous, and genuinely sincere in you efforts to make sure the job was completed exactly as it should be.
Response from Appliance Repair Specialist:
We are excited to hear that you had an outstanding experience with Cesar at Appliance Repair! We strive to provide excellent and exceptional service! Thank you for the awesome review, we appreciate your time and business.
Carolyn
Carolyn - Bakersfield, CA
Great Service
Response from Appliance Repair Specialist:
Thank you for the great review! We appreciate your time and business.
Knew exactly what was wrong and fixed it!
Kevin - Walnut, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are glad to know your appliance is up and running. We appreciate your time and business.
Extremely knowledgeable. Very professional.
Mike - Bakersfield, CA
Jim knew exactly what the problem was, and exactly how to fix it.
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with Appliance Repair and are glad to know your appliance is up and running. Thank you very much for your time and business.
Excellent service
Mayer - Los Angeles, CA
He was courteous, professional and knowledgeable. He was respectful and mindful of the COVID-19 rules
Response from Appliance Repair Specialist:
We are delighted to hear that you had a great experience with Appliance Repair Specialist! We strive to provide excellent and exceptional service! Thank you for the awesome review, we appreciate your time and business.
Thanks for great service!
Meegan - Pasadena, CA
Kind service person. Polite and courteous
Response from Appliance Repair Specialist:
Thank you for the great review! We strive for such service and are more than happy that you had a pleasant experience. We appreciate your time and business.
Excellent services
Wan - Bakersfield, CA
James was very polite helpful and pleasant to interact with. He is an expert on what he does. I am grateful for his professionalism.
Response from Appliance Repair Specialist:
We are thrilled to hear that you had a wonderful experience with our technician James! We strive for such service and greatly appreciate the feedback, for it helps us to continue providing superior service! Thank you for your time and business.
NM
Natalie - Clovis, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to rate your service with us. We appreciate your time and business.
Great technicians but my refrigerator is still broken.
Emily - Bakersfield, CA
BUT refrigerator is still not fixed.
Response from Appliance Repair Specialist:
Hi Emily, thank you for taking the time to write a review, we appreciate your feedback. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300. We appreciate your time and business.
Great service
Nancy - Modesto, CA
Response from Appliance Repair Specialist:
Thank you for the great review! We appreciate your time and business.
Broken stove top
Heather - Redlands, CA
Technician was very rude. He did not even fix broken stove top properly. Will be calling to see if a different technician can come out to the house to fix the stove top.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We apologize that our service did not satisfy your expectations. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300. We appreciate your time and business.
Great service
Jessica - Atwater, CA
This service provider has always been amazing and very nice. Super easy to deal with and helpful. Thank you
Response from Appliance Repair Specialist:
Thank you for the great review. We are so glad you had awesome service! We really appreciate the feedback for it helps us to continue providing superior service! Thank you for your time and business.
Very nice Person
Mark - Goleta, CA
Isidro was very nice and explained the small problem and solved it in minutes. He also explained other things to look for that might cause trouble in the future use of our stove and oven.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are glad to know your stove is up and running. We appreciate your time and business.
Excellent service
Nic - Los Angeles, CA
Izzy was super helpful, friendly and informative and analyzed my issue almost immediately and resolved it quickly. I was very happy.
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our technician Izzy! We strive for such service and are more than glad to know your appliance is up and running, thank you for your time and business.
Great service
Heather - Upland, CA
Everything was fixed quickly
Response from Appliance Repair Specialist:
We are happy you had a great experience with Appliance Repair and are more than glad to know your appliance is up and running. We appreciate your time and business.
Great service, the repair specialist was awesome!
James - Glendale, CA
Response from Appliance Repair Specialist:
Thank you for the great review! We strive to provide awesome service and we appreciate your time and business.
Great service
Rebecca - Phelan, CA
Tech was on time. Made no mess. great guy and job.
Response from Appliance Repair Specialist:
Appliance Repair strives for such service and we are more than glad to know your appliance is up and running, thank you for your time and business.
Great customer service, timely response
Wendy - Mariposa, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We strive for such service and we appreciate your time and business.
Excellent service
"Spruitenburg - Visalia, CA
Appliance specialist very thorough and courteous, practiced Covid-19 requirements. Appreciate all of the above.
Response from Appliance Repair Specialist:
Thank you so much for the feedback. We are excited to hear that you had a great experience with Appliance Repair! We strive to provide excellent and exceptional service. Thank you for your time and business.
Excellent
Donna - Beverly Hills, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! Appliance Repair strives to provide excellent & exceptional service. We appreciate your time and business.
Great service. Very nice and polite.
Alan - La Crescenta-Montrose, CA
It was good.
Response from Appliance Repair Specialist:
Thank you for taking the time to rate your service with us. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Steven
Steven - Arcadia, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Washer repair
Frances - Oxnard, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to rate your service with us. We appreciate your time and business.
Jose
Jose - Los Angeles, CA
Great service
Response from Appliance Repair Specialist:
Thank you for the great review! We appreciate your time and business.
Great service Tech was great
Bessie - Visalia, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We strive for such service and we appreciate your time and business.
Great job
Chris - Bakersfield, CA
Fast, professional and friendly.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive to provide swift, professional service service. We appreciate your time and business.
Great service.
Gloria - Apple Valley, CA
Response from Appliance Repair Specialist:
Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.
Oven service call
Sharon - Los Angeles, CA
Response from Appliance Repair Specialist:
Thank you for the great rating! We appreciate your time and business.
Home owner
Katherine - Visalia, CA
Very courteous, knowledgeable, careful and efficient.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
Connie
Consuelo - Modesto, CA
Great service!! Very polite and eager to help and answer any questions!
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We strive for such service and we appreciate your time and business.
Shu yang
Shu - Azusa, CA
Very good service technician
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Drier service
Yvonne - Clovis, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Ron
Ronald - Bakersfield, CA
Gr8 service
Response from Appliance Repair Specialist:
Thank you for the great review! We appreciate your time and business.
The best service tech
John - Santa Clarita, CA
From start to finish. Great service. Kept informed
Response from Appliance Repair Specialist:
Hello John! Thanks for the kind words and the time you've taken to respond to our review request. We are always glad to help and will continue to provide great service for you anytime!
Knowledgeable Service
Natalie - Burbank, CA
John was great! He clearly knows what he’s doing and worked quickly to solve the problem.
Response from Appliance Repair Specialist:
We are happy you had a great experience with John at Appliance Repair and are more than glad to know your appliance is up and running. Thank you for taking the time to review your service with us, it is pivotal for us to continue providing superior service! We appreciate your time and business.
Great service
April - Tulare, CA
The technician was prompt, quick and polite.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your time and business.
Great Experience
Jose - Santa Clarita, CA
The gentleman that came was very professional. Thanks
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive to provide swift, professional service service. We appreciate your time and business.
Amazing Experience!
Lee - Bakersfield, CA
I had two previous repair companies out to repair our refrigerator. One said there was nothing they could do and another said to take the food out, unplug it and let sit for three days. Erick from Applience Repair Specialist came out and within 10 minutes knew exactly what was wrong. It has been working great. Highly recommend this company to anyone!
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with Erick at Appliance Repair and are glad to know your appliance is up and running. Thank you very much for your time and business.
Awesome
Richard - Covina, CA
Awesome
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
FABULOUS
Carol - Sierra Madre, CA
ON TIME, POLITE AND FABULOUS JOB. THANKS FRANCISCO!!
Response from Appliance Repair Specialist:
Thank you so much for the feedback. We are excited to hear that you had a great experience with Francisco at Appliance Repair! We strive to provide excellent and exceptional service. Thank you for your time and business.
Gary
Gary - Upland, CA
Very good
Response from Appliance Repair Specialist:
Thank you for taking the time to rate your service with us. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Great service
Craig - Los Angeles, CA
Only problem was the amount of time it took to get part and get service scheduled. Longer than a week.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We strive for such service and we appreciate your time and business.
Thanks
Matthew - Fresno, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to rate your service with us. We appreciate your time and business.
Excellent service
Ed - Ceres, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! Appliance Repair strives to provide excellent & exceptional service. We appreciate your time and business.
Great service
Margarita - Covina, CA
Fast and quick service
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive to provide swift, professional service service. We appreciate your time and business.
Dryer drum replacement
Micheal - Arroyo Grande, CA
Great, quick service repair. We shall see if the issue is fixed.
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Dorina
Dorina - Burbank, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Kitchen Aid Dishwasher Repair - Electronics Panel and Pump & Motor
Eric - Los Angeles, CA
Both the initial service call and repair call technicians arrived on time, were courteous and professional, and went about their work quickly. Your company's automated appointment alert and confirmation system works well. While I rate my overall experience as very good, I think the $200 labor charge for the 45 minutes it took the repair tech to do the work is excessive. I had your company perform the repair since it was in part done under warranty, and it was Maytag Corp. that directed me towards using you. However I would hesitate to use ARS again due to the very high labor charges. It's the high labor charge that caused me to reduce my overall experience rating to three stars. It has also been my experience with other appliance repair companies that the cost of the initial diagnostic service call comes off the total cost of the repair job if I go through with it and is not a separate charge as is your policy. That charge is usually in the range of $65-$85, whereas yours was $115. There was one other issue I think could have been handled better. It turned out that the part under warranty, the electronic control panel was unavailable through your suppliers and my initial repair appointment was cancelled. I had called to check in several times and was told there wasn't any firm date on when it might arrive. Finally on my third or fouth time checking in, one of your people advised me to call Maytag and see if they could get the part. That's what I did and, and why my repair finally got done. While I appreciate the tip and the resolution, I don't understand why your company couldn't have reached out to Maytag as soon as it was clear you couldn't get the part. If there's some reason you're not allowed to that it should have been explained to me right up front and I could have called Maytag a month earlier to make the request for the part.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue to make our service superior! If there is anything else we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Epic
Alexandra - Gustine, CA
Dude got shit done and I was instantly able to do my laundry again. Yay.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are glad to know your washer is up and running. We appreciate your time and business.
Awesome!!
Debra - Oxnard, CA
Hi, this is the third time that Hector has come out to repair something for me and he is so professional, reliable and honest! I'm very happy with his service.
Response from Appliance Repair Specialist:
Thank you for the great review. We are so glad you had awesome service! We really appreciate the feedback for it helps us to continue providing superior service! Thank you for your time and business.
Good service when it finally happened.
Nicolas - Los Angeles, CA
It has been a nightmare !! We’ve been waiting for your service for month with nearly no communication coming from your company. We had to call you dozen of time. Nobody had the infos. 2 times we had an appointment once he didn’t show up and the other they came but the didn’t have there tools ! After probably 3 months maybe we got our dishwasher repair (which was brand new by the way).
Response from Appliance Repair Specialist:
Hi Nicolas, thank you for taking the time to write a review, we appreciate your feedback. If there is anything we could have done to improve your experience with us, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Maytag washer
Araceli - Shafter, CA
Good service
Response from Appliance Repair Specialist:
Thank you for taking the time to rate your service with us. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Alan
Alan - Baldwin Park, CA
Great service easy to talk to very nice gentleman and seem to know what he was doing and how to solve my problem with my defrosting issue thanks very much
Response from Appliance Repair Specialist:
Appliance Repair strives for such service and we are more than glad to know your appliance is up and running, thank you for your time and business.
Wish it could have been repaired
William - La Crescenta-Montrose, CA
Response from Appliance Repair Specialist:
Thank you for the great rating! We appreciate your time and business.
Great service!
Nguyen - Grover Beach, CA
Response from Appliance Repair Specialist:
Thank you for the great review! We appreciate your time and business.
Dryer rerpair
Priscilla - Pasadena, CA
Francisco did a fine job. Went beyond what he had to do.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are happy you had a great experience with Francisco at Appliance Repair. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Dependable service
Judy - Clovis, CA
Tim came well within the assigned time frame, got right to work and finished quickly without a mess. I just wish the scheduling had gone smoother (after first visit to determine problem, part was ordered and return for finishing took way longer than it should have).
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue to improve our service! If there is anything else we could have done to better your experience, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great job
Kathy - Merced, CA
He was very professional knew what it was right away and got it fixed very grateful.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are glad to know your appliance is up and running. We appreciate your time and business.
Michelle Kobold
Marvin - Yucaipa, CA
Great service
Response from Appliance Repair Specialist:
Thank you for the great review! We appreciate your time and business.
fast and perfect
Lawrence - Los Angeles, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive to provide swift, professional service service. We appreciate your time and business.
Great Technician
Carvalho - Hanford, CA
on time - quick work - brought the part that our supervisor thought would be the problem - called ahead
Response from Appliance Repair Specialist:
We are happy you had a great experience with Appliance Repair and are more than glad to know your appliance is up and running. Thank you for taking the time to review your service with us, it is pivotal for us to continue providing superior service! We appreciate your time and business.
Very professional & trustworthy!
Jenny G - Los Banos, CA
Solved the problem with our washer quickly
Response from Appliance Repair Specialist:
Appliance Repair strives for such service and we are more than glad to know your washer is working like new. We appreciate your time and business.
Great service
Darlene - Simi Valley, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Wonderful service , prompt and friendly .. Randy provides A+ service .
Bella - Los Angeles, CA
Response from Appliance Repair Specialist:
Hello Bella! Thanks for the kind words and the time you've taken to respond to our review request. We are always glad to help and will continue to provide great service for you anytime!
Great service
Ann - Agua Dulce, CA
Very polite repair specialist.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
Jeff
Marilyn - Somis, CA
Great service! You gave our guy too many service calls
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Service & repair was good.
Estela - Azusa, CA
I was the last customer in the time slot & still had to wait longer but them keeping me informed oh the delay was much appreciated.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue to make our service superior! If there is anything else we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Kitchen aid fridge
Alvena - Modesto, CA
Worst service that I have ever experienced. Technician broke my fridge panels.
Response from Appliance Repair Specialist:
Hello Alvena, thank you for taking the time to respond to our review request, we appreciate your feedback. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We appreciate your time and business.
Mike
Louise - Monrovia, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to rate your service with us. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Great service
Bob - Los Angeles, CA
Response from Appliance Repair Specialist:
Thank you for the great review! We appreciate your time and business.
Excellent Service
Delberta - Redlands, CA
He was very professional and would reccomend him again
Response from Appliance Repair Specialist:
Thank you so much for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Rod. Hope to work with you in the future!
Cristina
Christina - Riverside, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Great service and efficient
Mike - Santa Clarita, CA
Great service and efficient
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue giving superior service! If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great service, trusted tech
Lindsay - Rancho Cucamonga, CA
This was the third appliance repair company we had out to service our refrigerator. We had no luck with the other companies, so we are more than please with the service we received from Appliance Repair Specialists. The tech was timely, honest about the issue with the fridge, and worked with us to repair it under our warranty. This company would be my go-to for appliance repairs from now on,
Response from Appliance Repair Specialist:
We are thrilled to hear that you had a wonderful experience with our technician Tyler! We strive for such service and greatly appreciate the feedback, for it helps us to continue providing superior service! Thank you for your time and business.
Great and courteous service!
Ryan - Monterey Park, CA
Juan was helpful, courteous and efficient.I appreciated him identifying the refrigerator issue quickly and fixing it. I appreciated that he had booties for wearing in the house, and wore gloves and a mask. Thanks Juan for the great service!
Response from Appliance Repair Specialist:
Thank you so much for the feedback. We are excited to hear that you had a great experience with Juan at Appliance Repair! We strive to provide excellent and exceptional service. Thank you for your time and business.
Good diagnostic
Gail - Ceres, CA
Got bad news about my fridge, but tech was very professional.
Response from Appliance Repair Specialist:
Hello Gail! Thanks for the kind words and the time you've taken to leave a review. We are always glad to help and will continue to provide great service for you anytime!
Margot
Margot - Glendora, CA
On time and pleasant. Answered questions asked
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are happy you had a great experience with Appliance Repair. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
3 visit fix
Mher - Los Angeles, CA
Inexperienced techs who misdiagnosed the problem which caused overall delay of 4 months
Response from Appliance Repair Specialist:
Hello, thank you for taking the time to write a review. We apologize that our service did not satisfy your expectations. If there is anything we could have done to improve your experience with us, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Washing machine
Maria - Hanford, CA
Was not satisfied with this service at all. Bought this machine to wash dirt clothes, he is telling me this machine is not meat to wash dirty clothes, I’m confused. Leaves lint in clothes. Do not buy this brand
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We apologize that our service did not satisfy your expectations. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300. We appreciate your time and business.
Fantastic service. Great Warrantee Whirlpool!
Leslie - Los Angeles, CA
It was a tricky job. The previous service was unable to fix it but they were able to figure it out. They didn't give up. They wore masks, and were very safe!! Job well done! My double wall oven is good to go!
Response from Appliance Repair Specialist:
We are happy you had a great experience with Appliance Repair. Thank you for taking the time to review your service with us, it is pivotal for us to continue giving superior service! Thank you for your time and business.
good service
Jossue - Azusa, CA
Andy was great. It was getting the appointment that was a little difficult.
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Very satisfied,very professional.Job we’ll done.
Danilo - Los Angeles, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
Natalie Romero
Natividad - Fontana, CA
The man showed me many ideas that should Help with my washer issues and took his time to explain.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are glad to know your washer is up and running. We appreciate your time and business.
Mari G
Maria - Rosemead, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business
Finally fixed
Leslie - Nipomo, CA
The repair technician was certainly personable and knowledgeable about my washer. With only minor investigation he immediately knew what was wrong. Seems this problem is widespread with this Maytag washer... Had the parts come in when expected and had we not been contacted three times telling us the parts were in but then canceling the appointment within the last half hour telling us the parts really weren't in, we'd be really happy with our service. The wait for parts got so bad, Whirlpool extended our warranty an additional 6 months! Knowing a bit about such appliances myself, it seemed obvious that I could have had the repair part in my hand myself within three days. How this took over a month escapes me. But it's fixed now and I'm exercising it to the hilt. After all, I have over a months worth of laundry to do!
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue to improve our service! If there is anything else we could have done to better your experience, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Awesome service
Kourtney - Bakersfield, CA
He was knowledgeable, forthcoming, professional and prompt
Response from Appliance Repair Specialist:
Thank you for the great review! We strive for such service and are more than happy that you had a pleasant experience. We appreciate your time and business.
pro service
Mark - Crestline, CA
Response from Appliance Repair Specialist:
Thank you for the great rating. We are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Great Service!
Jennielyn - Los Angeles, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Great service. Excellent
Gilberto - Grover Beach, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! Appliance Repair strives to provide excellent & exceptional service. We appreciate your time and business.
Absolutely Great Work
William - Monterey Park, CA
Would like to have him repair my appliance the next time it break down.
Response from Appliance Repair Specialist:
Hey there William, we are so happy to hear you had great service with our company! Thank you for taking the time to leave a review and look forward to future service with you!
Great service!
Beatriz - Azusa, CA
Response from Appliance Repair Specialist:
Thank you for the great review! We appreciate your time and business.
Horrible Service, NEVER AGAIN
I'nthia - San Bernardino, CA
I called for service because my refrigerator has been giving off a extremely bad smell from the back where the motor is located. Once the service man entered my home he complained that rat or mice droplets were outside my door. He asked if it was possible a mouse came in. I honestly sweep my porch daily as a chore so whatever he claimed to see was irrelevant and nonexistent. He only spoke of a mouse the whole time. As I pointed out the location of the smell he ranted again about a mouse. He told me this is common what he has seen in other pupils home. I was very dissatisfied by the service because the problem was not resolved, he ranted about mice, and compared me to other homes he has visited. I have been a home owner over 20 years and have never witnessed a mouse/rat situation in nor outside of my home. This is the worst experience I have ever encountered. As he exited I ask him to point out where the mouse droplets were and he ignored me. So I asked once again and he said, have a good day.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We apologize that our service did not satisfy your expectations. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300. We appreciate your time and business.
Good service
Dung - Oxnard, CA
Good service
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue providing superior service! If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Nick
Haroutioun - Los Angeles, CA
Good
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great service and price
Musa - Baldwin Park, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive to provide suchlike service and we appreciate your time and business.
Warren
Warren - Santa Clarita, CA
Very satisfied
Response from Appliance Repair Specialist:
Thank you for taking the time to rate your service with us. We greatly appreciate it and are glad you are very satisfied with your experience.
Great service
Michelle - Riverside, CA
Great service
Response from Appliance Repair Specialist:
Thank you for taking the time to rate your service with us. We are glad you had a great experience with Appliance Repair.
Whirlpool Refrigerator Service
Joseph - Highland, CA
The technician, Rod, was quick to diagnose the problem and ordered parts. As soon as they came in, he was here to complete the repairs. He was very professional.
Response from Appliance Repair Specialist:
Appliance Repair strives for such service and we are more than glad to know your refrigerator is working like new. We appreciate your time and business.
Great Service, Tank You.........
Janet - Glendale, CA
Response from Appliance Repair Specialist:
Thank you for the great rating! We appreciate your time and business.
Great
Lorraine - San Bernardino, CA
Great
Response from Appliance Repair Specialist:
Thank you for the great review! We appreciate your time and business.
Excellent work
Robert - Calabasas, CA
Danny was honest efficient and did a great job. Well done Danny
Response from Appliance Repair Specialist:
Thank you for the great review. We are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Nice
Sheree - San Luis Obispo, CA
He was prompt and efficient and very nice. He explained everything. I thought he gave excellent service.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We strive for such service and we appreciate your time and business.
Great dervice
Marlene - Los Angeles, CA
Danny was so courteous and knowledgeable Arrived on time and was respectful of social distancing.
Response from Appliance Repair Specialist:
Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.
dish washer repair of wheels
"Pointkowski - Fresno, CA
excellant
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had an excellent experience with Appliance Repair.
Customer service was excellent
Michelle - Fresno, CA
He was quick to get item fixed and has great customer service skills
Response from Appliance Repair Specialist:
Thank you for the awesome review! Appliance Repair strives to provide excellent & exceptional service. We appreciate your time and business.
Great service
Maria - Clovis, CA
Punctual, solved the problem and was diligent
Response from Appliance Repair Specialist:
We are delighted to hear that you had a great experience with Appliance Repair Specialist! We strive to provide such service! Thank you for the awesome review, we appreciate your time and business.
Good job
James - Tulare, CA
Enrique was awesome has excellent knowledge of his job and is very thorough.
Response from Appliance Repair Specialist:
Thank you for the great review. We are so glad you had awesome service! We really appreciate the feedback for it helps us to continue providing superior service! Thank you for your time and business.
doug
Doug - Newman, CA
Excellent job
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.
Anna
Anna - San Dimas, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Excellent service!
Marcy - Burbank, CA
John was professional, kind and helpful. He managed to solve the problem I had with my refrigerator by thinking outside the box. Thank you John.
Response from Appliance Repair Specialist:
We are thrilled to hear that you had a wonderful experience with our technician John! We strive for such service and greatly appreciate the feedback, for it helps us to continue providing superior service! Thank you for your time and business.
The technician. was good did his job well
Linda - Redlands, CA
Where I’m disappointed is the product, In March the refrigerator broke down they replaced it with a faulty part. In May the part broke down again . A little more then the 45 days required to honor the Full warranty . Which meant I had to pay to have a built in refrigerator moved twice $(800.00)Then the replacement part took Months to get. Which I find incompetent . So I have been without a refrigerator on off since March. The insurance company not helpful. I can’t believe a company like Whirlpool has so few parts in there inventory or so that many compressorS break down they run out. Whirlpool needs To have theIr products made in America AGAIN.
Response from Appliance Repair Specialist:
Hi Linda, thank you for taking the time to write a review, we appreciate your feedback. If there is anything we could have done to improve your experience with us, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Brooke
Brooke - Arroyo Grande, CA
Great service! Very friendly.
Response from Appliance Repair Specialist:
Thank you so much for taking the time to provide feedback. We are glad you had a great experience with George. Hope to work with you in the future!
Happy
Robert - Turlock, CA
Tech was very professional and eager to repair our refrigerator
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We strive for such service and we appreciate your time and business.
Great service
Maria - Perris, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to rate your service with us. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Excellent service
David - Los Angeles, CA
Efficient, communicative, effective!
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.
Great service
Estela - Planada, CA
Good service
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We strive for such service and we appreciate your time and business.
Taylor
Lupita - Los Angeles, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to rate your service with us. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Terrible! My refrigerator still is not fixed.
Mark - Riverside, CA
My refrigerator still is not fixed.
Response from Appliance Repair Specialist:
Hello Mark, thank you for taking the time to write a review. Your satisfaction is our number one priority and we highly value your feedback. Please contact your warranty provider at your earliest convenience so they can submit another service request with our company. We appreciate your time and business.
Tracey
Tracey - Los Angeles, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Great job by Isidore
Ted - Los Angeles, CA
Response from Appliance Repair Specialist:
Thank you for the great review! We appreciate your time and business.
Jim S
Angela - Lompoc, CA
Jim S was professional and knowledgeable.
Response from Appliance Repair Specialist:
Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.
Refrigerador KitchenAid
Merly - Moreno Valley, CA
Very profesional, thank you ❤️
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive to provide swift, professional service service. We appreciate your time and business.
Decent service
John - Santa Maria, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We really appreciate the feedback. If there is anything else we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
James G.
WASHER WHIRLPOOL WTW4816FW2 Unit had a long fill code and pressure fault. Tested all functions without failure. Ran calibration cycle without failure and cleared fault codes.Tested ok
James M.
DRYER WHIRLPOOL WGD4850HW0 Found unit not heating. Tested unit. Igniter good but no lighting gas. Can smell gas when testing unit. Advised customer to not use unit until repairs are completed. Ordering new gas burner valve. I’ll return when parts arrive. ; ordrng 1 W10823508 (burner-gas)
Frank P.
WASHER WHIRLPOOL WTW5000DW3 Cx at times washer doesn’t work just keeps fillingPerformed diagnostics During diagnostics found error code F5E1 Will order part ; ordrng 1 W11307244 (latch)
Randy C.
DISHWASHER WHIRLPOOL MDB9979SKZ0 F9E1Not draining. Won’t go into test. Found unit working but bad board. ; ordrng 1 W11410063 (BOARD)
John B.
REFRIGERATOR KITCHEN AID KRSC503ESS00 "The ice maker and the user interface on the door, do not work properly. The wire harness at the bottom of the door has been severed. Replace the entire freezer door, the unit tested good at this time."
Randy C.
WASHER MAYTAG MVWB765FC3 F0E3 overload F7E9 locked rotor Found complaint makes loud noise. Also jumps times through out cycle. Found loose stator plate. Was almost off. Installed properly and ran diagnostics. Sounds off like loose connection at the gearcase and stator. ; ordrng 1 W11161960 (agitator) and 1 W11260238 (rotor) and 1 W11393685 (GEARCASE )
Timothy J.
DISHWASHER WHIRLPOOL MDB7749AWM Inspected unit and found the safety bi metal is open. This is the second occurrence according to the customer. Found the harness connections loose. The fuse has part of the harness connected to it because loose connections make them open prematurely. The consoles screw busses are ALL broken and the control is very loose. Unit needs a console and bi metal.; ordrng 1 W10258275 (bi-metal) and 1 W10811151 (panel-cntl) and 1 WPW10348409 (screw)
Erick S.
WASHER MAYTAG MVW6230HW0 Installed ne a parts on unit. Retested unit through test cycle and it passed with no noise. Ran normal cycle with customer snd it too passed all tests. Job complete
Antonio D.
WASHER MAYTAG MHW3505FW1 Ran diagnostics and checked for error codes. Cleared f3o1 code. Tested drain and checked functions of individual components. All functions tested ok.
Antonio D.
DISHWASHER KITCHENAID KDTE334DSS0 Checked front panel and dispenser. Checked and tightened screws to the dispenser. Working ok.
John B.
WASHER WHIRLPOOL MHW5630HC0 "F6E2 code, The user interface would not engage the cycles. The proper voltage appears to be there. Ordering the parts I may need.; ordrng 1 W10919934 (harns-wire) and 1 W11294858 (cntrl-elec) and 1 W11322901 (cntrl-elec)"
Chris M.
COOKTOP KITCHENAID KICU509XSS00 On return visit replace module and display board. Reassembled entered correct code for unit. When testing found right back element no working properly ordering part; ordrng 1 WPW10396549 (hotplate)
J.E. T.
WASHER WHIRLPOOL WTW4816FW2 Installed new suspension and re-tested unit unit passed all test at time of service. Job completed
Isidro L.
WASHER MAYTAG MVWC565FW1 "On arrival customer stated unit was off balance, ran diagnostics found off balance and overload error codes, I leveled legs and secured, calibrated unit, also removed and reinstalled the agitator due , stuff was stuck between,retested unit unit is now operating properly as designed...job complete"
Randy C.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Removed and replaced compressor. Installed uv drier. Ran vacuum. Holds pressures. Charged w 4.50 of refrigerant. No leaks detected. Allow 24 hours for proper cooling job complete.
William L.
WASHER MAYTAG MVWC565FW2 "ran diagnostic cycle, checked suspension, unit operating as designed, instructed cx on loading washer & cycle functions"
Chris M.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Customer states something is lodged inside dishwasher not draining making a horrible sound. Found drain pump propeller to be broken also some sort of glass or something inside Pump motor install new drain pump propeller got broke. Ordering pump motor and drain pump again; ordrng 1 W10876537 (drain pump) and 1 W11460945 (PUMP MOTOR. )
J.E. T.
WASHER MAYTAG MVWC565FW2 Installed new control and pressure hose and re-tested unit unit passed all test the time of service. Job completed
Leon M.
REFRIGERATOR KITCHEN AID KRSC503ESS00 Replaced ice maker Wrong part inside of water valve box Unit working properly as designed
Kenneth M.
WASHER MAYTAG MVWB765FW0 Will need control and console. Proper voltage. Not powering on.; ordrng 1 W10920541 (Control) and 1 W10919546 (Console)
Kenneth M.
DRYER WHIRLPOOL WED4850HW0 Installed element thermal fuse and seal. Tested unit. Unit is now working properly. Customer approves.
Chris M.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 On today’s visit removed and replaced icemaker tested all functions test normal. Job completed
Chris M.
DISHWASHER WHIRLPOOL WDT730PAHZ0 On return visit replaced pump motor assembly then ran system test cycle all functions past no signs of leaks unit is working as designed now . Job complete
Chris M.
DRYER MAYTAG MEDC465HW0 On return visit today replace door catch and cover. Door is now closing and latching properly. Job completed
Chris M.
REFRIGERATOR KITCHENAID KRFC704FPS01 On today’s visit replaced pad Spring and switch for water dispenser Reassembled and tested dispenser is working as designed. Job completed
Kenneth M.
OVEN WHIRLPOOL WOS31ES0JS01 Door opens all the way but starts closing as soon as you let it go. Ordering new door hinges. ; ordrng 2 W10639067 (Hinge)s
Erick S.
WASHER WHIRLPOOL WTW4855HW1 Found unit with shifter air causing failure. Ran test and found bad camassembly Replaced cam. Re-tested at unit passed all test with no errors.
Erick S.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Install new parts on unit. Re-tested with customer unit now dispensing. Job complete
Erick S.
WASHER WHIRLPOOL MVWB835DW5 Stall new parts on unit. Re-tested at unit now fills with no errors. Job complete
J.E. T.
REFRIGERATOR WHIRLPOOL WRS325SDHW05 Cycled unit and found refrigerator section freezing items. Checked damper and found damper is stuck in open position. Damper will have to be replaced.; ordrng 1 W11317276 (diffuser)
Erick S.
WASHER MAYTAG MHW6630HC0 Install new parts on unit. Retested it in your new passed all test for no faults. Job complete Customer also stated bottom pedestal is rusting due to leak. Will send and inform whirlpool..
Kenneth M.
REFRIGERATOR KITCHENAID KRMF706ESS01 Installed control and zuI. Tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
WASHER MAYTAG MVWX655DW1 Installed control and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
WASHER WHIRLPOOL WTW7500GW2 Send error code. Found unit needing drain pump. Replaced with Pre-ID and tested unit. Unit is now working properly.
Randy C.
WASHER WHIRLPOOL WTW5000DW3 Loud banging noise no error codes. Checks good Customer instruct on Yusen care
Randy C.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Removed and replaced icemaker filled up now working as designed.
J.E. T.
DRYER WHIRLPOOL WGD4815EW2 Cycled unit and found blower wheel came off causing noise. Remove Back panel and installed blower wheel back into correct position. We tested unit unit test or test at time of service. Job completed
J.E. T.
WASHER MAYTAG MVWB835DW1 Installed new valve and retested unit and unit passed all tests at time of service. Job completed
Steven W.
RANGE WHIRLPOOL WFG505M0BW2 Per customer received range with dent on it. Oven door not closing properly. R & R oven door. Oven door is opening and closing properly at this time. Dent on broiler panel.; rqstng P&A on 1 W10498563 (hndle-door) and 1 W11099211 (panel-drwr)
John B.
WASHER MAYTAG MVWB835DC4 "F0E5; F9E2, the drain hose was pushed into the drain pipe to deep. About two feet of it. The drain pump tested good, the washer drains properly. Installed the drain hose about 8 inches deep into the drain pipe, and secured it with a zip tie."
Raymond D.
REFRIGERATOR WHIRLPOOL KRFC704FBS03 "Upon arrival unit not cooling. Compressor not turning on. Needs Orion board, main control; ordrng 1 W11336586 (CONTROL) and 1 W11450890 (CONTROL)"
Leon M.
REFRIGERATOR WHIRLPOOL MFI2569VEM4 Replaced ice maker Unit working properly as designed
Andy H.
WASHER WHIRLPOOL WTW8000DW5 Needs lid n hinge ; ordrng 1 W10861714 (hinge) and 1 W11101059 (lid)
Leon M.
REFRIGERATOR WHIRLPOOL WRS321SDHZ05 Replaced ice maker Unit working properly as designed
Leon M.
WASHER MAYTAG MVWX655DW2 Replaced drain pump After running diagnostic check unit working properly as designed
John B.
WASHER MAYTAG MHW8630HC3 "F0E2,F5E4, The customer is having trouble using the quick cycle, the spin was turned off for this cycle. Also asked him to reduce the amount of detergent. The washer tested good."
William L.
RANGE WHIRLPOOL WEE510S0FV2 "Replaced terminal block with terminal block/wire harness, ran tests on cooktop & oven , unit operating as designed. Left unit out of Install location by cx request."
Andy H.
WASHER MAYTAG MVWX655DW1 Unit needs water valve housing advise customer how much customers going to call whirlpool to try to get a concession; ordrng 1 W11127357 (housing)
Juan G.
DRYER WHIRLPOOL WGD8300SW2 "Replaced main control board. Checked ops, all units ops check fine. Dryer is working as designed."
Raymond D.
DRYER MAYTAG MGDE500VW1 "Cx states dryer not drying, found restricted vent. Unit heats as designed. Cx needs to get vent cleaned."
Isidore A.
WASHER WHIRLPOOL WFW5090JW0 "No display user interface W11367297 and control timer W11334605 and knob W10869886; ordrng 1 W10869886 (knob), rqstng P&A on 1 W11334605 (TIMER) and 1 W11367297 (USER INTERFACE )"
Timothy J.
WASHER WHIRLPOOL WFW7590FW "Unit was unplugged upon arrival and the door was locked. Plugged in unit and the drain motor started. Manually unlatched the door and removed a velour blanket and comforter. Unit stopped draining. Checked for faults. Found a 3-1(water level ) 5-2(door lock error) faults. Cleared faults and ran a service cycle. The door locked and unlocked normally during the beginning of the cycle. Unit failed service test, pressure tube is clear. Replaced pressure sensor and retested. Unit passed test.; used 1 WPW10448876 (SWITCH-WL) from stock"
Irvin F.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 T(entice maker is not producing ice. Checked the ice maker in test 44. The unit failed. Showed 2/3 motor failed. Replacing ice maker. ; ordrng 1 W11130444 (icemaker)
Isidore A.
DRYER MAYTAG MED8630HC1 " User interface W11367320 and control board W11388027, power to user interface turning on and off, yet dryer remained working as power cut off and on fast.Parts ordered; ordrng 1 W11367320 (USER INTERFACE) and 1 W11388027 (CONTROL BOARD )"
Brandon F.
WASHER MAYTAG MVWB766FW1 Swapped out old broken lid for new lid. Re-tested the lid latch and it is now working properly. Job complete
Tyler F.
REFRIGERATOR KITCHENAID KBFN502ESS02 Customer stated that Dago a whirlpool technician came out to fix door spring. He broke the door spring and hinge which resulted in the door hitting the counter damaging the door skin. Ordering skin and hinges. ; ordrng 1 W10799261 (Door skin) and 1 W10799265 (Door skin) and 1 WPW10485980 (Hinge) and 1 WPW10121046 (Cam)
Raymond D.
REFRIGERATOR WHIRLPOOL WRS325SDHW05 Upon arrival cx states unit is making a weird noise. Found cx has high water pressure causing water lines to pulse after dispensing stopped. This is due to home water pressure. Informed cx to record any further noises she is worried about.
Cesar H.
WASHER MAYTAG MVWC565FW2 Replaced agitator checked good
William L.
WASHER WHIRLPOOL CAE2745FQ1 "Found balance adaptor for unit broken.; ordrng 1 W11222084 (adapter)"
Jonathan B.
OVEN WHIRLPOOL WOC54EC7HB00 Found defective thermostat and control.; ordrng 1 W10389447 (thrmst-fix) and 1 W11110951 (cntrl-elec) and 1 W11290642 (console)
John B.
DRYER MAYTAG MGD8630HC0 "The dryer is making too much noise. The motor is vibrating against the chassis, there is a kit to install on this. Ordering the part I need.; ordrng 1 W11401018 (ANTI NOISE KIT)"
J.E. T.
RANGE WHIRLPOOL WEG745H0FS0 Cycled unit and found burner not sitting right causing spark igniter not spark. Adjusted and secured burners and re-tested unit unit now working as intended. Job completed
John B.
WASH/DRY COMBO WHIRLPOOL WET4024HW0 "Installed the drive motor assembly, found a burnt out wire. I need a capacitor also. Ordering the part.; ordrng 1 W11176140 (cntrl-elec) and 1 W11176560 (capacitor)"
William L.
OVEN WHIRLPOOL WFG320M0BS3 "Tightened door handle on oven door, re-installed oven door , tested door functions, operating as designed"
Juan G.
RANGE JENN-AIR JGRP436WP01 "Replaced user interface board assembly with office provided part. New U.I. was non operational, would freeze on initial programming. Customer had received a separate U.I. board from the manufacturer, replaced new U.I. with the one received by the customer. Programmed U.I. with appropriate unit model #. Checked units ops, they checked fine. Unit is working as designed."
Juan G.
WASHER MAYTAG MVWB765FW3 "Replaced lid lock assembly. Calibrated unit, ran diagnostics. All units ops check fine at the time of service."
James M.
ICE MACHINE KITCHENAID KUIX505ESS1 "unit needs compressor and evaporator plate ; ordrng 1 W10124096 (fan,motor) and 1 WPW10218037 (evaporator) and 1 WPW10605286 (compressor)"
Tyler F.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Customer stated that the unit is not making ice. Found ice maker error code E2. Removed and replaced ice maker tested all works good at this time.
Randy C.
REFRIGERATOR KITCHENAID KBSD608ESS01 "Cx had techs out before broke her door connection and used tape. Mia placed the screw. Needs two techs for repair ; ordrng 1 2302879 (hinge,bottom fzr) and 1 W10800793 (dor-fip us) and 1 W11474472 (SCREE)"
Tyler F.
WASHER WHIRLPOOL WTW4855HW1 Customer stated that machine is stuck on. Found unit in suds lock again. Cleared and tested all works good at this time. Customer aware we will not come out for this issue again. Fixed loose wash plate .
Steven W.
WASHER MAYTAG MVW7232HW0 Replaced broken lid strike. Found open lid lock. Latch is out of stock at vendor.; ordrng 1 W11394572 (LATCH)
John B.
M/W OTR KITCHENAID KMHC319ESS5 "The door open indicator comes on at times, the customer says when they use the surface burners it will go off. Replaced the door interlock switches, the microwave tested good at this time."
Rich S.
RANGE WHIRLPOOL WFG320M0BB2 "Replaced control... Ran diagnostics,passé,operating as designed."
Joe M.
DRYER WHIRLPOOL WGD4850BW0 Unit is not heating. Found unit is not heating due to the control not powering the element.
Kenneth M.
WASHER WHIRLPOOL WTW6120HW0 Found unit not getting to speed. Ordering actuator and control. Foubd belt slipping. Ordeirng new drive belt. Did not reschedule due to part availability ; ordrng 1 W10913953 (Actuator) and 1 W11498804 (Control) and 1 W11239857 (Belt)
Joe M.
REFRIGERATOR WHIRLPOOL WRF954CIHB Units had water filter stuck. Pulled water filter out and unit began to function as designed. Job complete.
Kenneth M.
DRYER MAYTAG MED7230HW1 F2E2 error code. Ordering HMI board. Harness is attached. No venting. Found poor venting. Informed custiner to get a vent sweep. ; ordrng 1 W11413567 (HMI board)
Tyler F.
WASHER WHIRLPOOL WTW5005KW0 Customer stated that the unit is shutting off mid cycle. Removed and replaced main control tested all works good at this time.
Marshall L.
WASHER WHIRLPOOL MVWX655DW2 Found washer un leveled tested on spin job complete everything working properly job complete. Only unbalanced load code.
James G.
REFRIGERATOR KITCHENAID KRMF706EBS01 "Unit needs ice maker and deli board, customer will speak with wife and decide on repair"
William L.
DRYER WHIRLPOOL WED5000DW2 "Replaced timer Assy, ran dryer cycle, timer ending cycle with signal. Unit operating as designed."
Cesar H.
WASHER MAYTAG MVWC565FW1 Failed main control has 120v at connector and it will not power on ; ordrng 1 W11162438 (Control)
Joe M.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Called customer she needs a stop ordered ; ordrng 1 WPW10508950 (stop)
Andy H.
DISHWASHER JENN-AIR JDB8700AWS0 "Needs sump , sump is leaking ; schdld next appmnt for 1/5 TUE !"
James G.
DISHWASHER KITCHENAID KDTE234GPS0 Sr#7729594264Tech line says no corrective action at this time. Ran service cycle to reset heater functions and advised customer to run water till hot at sink per tech line.Tested ok
Isidro L.
REFRIGERATOR KITCHEN AID KRFF302ESS01 "On arrival customer stated units ice maker was stuck, on inspection found unit to have a ripped refrigerator door gasket, ; ordrng 1 W10830162 (gasket-fip)"
Francisco S.
DRYER WHIRLPOOL WED97HEXW0 Removed and replaced dryer repair kit. Cx had part in hand. Also cleaned out dryer lint ( maintenance) advised cx getting duct cleaning company out to avoid further air flow issues.
James G.
DISHWASHER WHIRLPOOL WDT970SAHZ0 "No jet dry, ran service cycle to check heater functions, all tested good. Advised customer that jet dry is a must.Tested ok"
Frank P.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Call customer for early arrival he said yes he be leaving work in 30 minutes I will start work Perform diagnostics customer states that it’s not filling up with water while installing fill tube I noticed that the icemaker harness wasn’t connected and the icemaker self was not connected reinstalled parts connected sensor jumpstart the icemaker water start to fill-in job completed
Jack R.
REFRIGERATOR KITCHENAID KBSN602ESS01 Started with top fridge led light and then the the rest in the fridge and today it’s even the freezer. Voltage location j1 pin 1 pin 4 brown black with white. 14volts. Possibly bad power supply. Bad led driver. Top comp parts. Case number 7729593946. ; ordrng 1 WPW10200659 (cntrl-elec POWER BOARD )
Isidro L.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "On arrival customer stated unit was not working or dispensing ice properly, also funny tasting water, I replaced water filter, found dispenser chute to be stuck, I unstuck and repaired ice dispenser chute, tested unit, unit is now dispensing ice properly, and water taste better to customer they approved, unit is operating properly as designed...job complete"
Timothy J.
DISHWASHER WHIRLPOOL KDTE104EWH3 Checked for faults and ran a service test. 7-1(heater disabled) 6-4(float switch open). Wash motor did not start. Pulled unit out of the cabinet and checked the harness security. The wash motor started when I did this. There is a possibility that the wash motor is bad and me bumping it got got it to start or the connection was loose. If the wash motor is bad I would have to replace the sump assembly. ; ordrng 1 WPW10605057 (pump and motor assy)
Isidro L.
DRYER MAYTAG MGD8200FW0 "On arrival customer stated unit was making rattling noise, on inspection found unit making loud rattling noise, took unit apart, found rattling vent and igniter housing, I reinstalled and secured all components making noise, tested unit, unit is now operating quietly as designed, customer approves of service...job complete"
Isidro L.
WASHER WHIRLPOOL MVW6230HW0 "On arrival customer stated unit was making a Screeching noise, ran diagnostics found no error codes, ran test found a squeaky belt, replaced belt, calibrated unit retested unit, unit is now operating properly as designed...job complete ; used 1 W11239857 (BELT) from stock"
Cesar H.
REFRIGERATOR KITCHENAID KRMF706EBS01 LEDs flashing unit resetting when doors are opened light circuit tested good determined failed power supply and led driver ; ordrng 1 WPW10624574 (Power supply) and 1 W10804160 (Led control)
Isidro L.
WASHER MAYTAG MHW5630HW0 "On arrival Customer stated unit was not working properly and would just stop in the middle of the cycle, ran diagnostics found error code f0e1 clean washer cycle with clothes in it, Sr 7729594658, I found water supply line to be switched hot with cold and cold to hot, I uninstalled hoses, and installed correctly, ran cycle, unit is now operating properly as designed...job complete"
James M.
WASHER WHIRLPOOL MVWC565FW2 Unit not spinning. Tilted unit back and found belt came off. Reset belt and tested unit. Unit now working as intended.
J.E. T.
WASHER WHIRLPOOL WTW5000DW1 Cycled unit and found washplate came of again washplate will have to be replaced at this point. ; ordrng 1 W10752283 (washplate)
Timothy J.
DRYER WHIRLPOOL WGD6620HC1 "Customer states that their sheets lump together and do not dry well. Called WPTS(7729594479) and was told that a dryer just tumbles, heats and circulates air. What is drying determines how that effect the load . Asked to see if baffles are intact, they are. WPTS states the unit is operating as designed."
William L.
DRYER ELECTRIC WHIRLPOOL WTW4800BQ1 "F7E5, Found suspension bouncing, ordered suspension , belt , splutch & actuator for unit.; ordrng 1 W10721967 (drive pulley) and 1 W10780045 (suspension) and 1 W11481722 (ACTUATOR ) and 1 WPW10006384 (drive belt)"
Jack R.
REFRIGERATOR KITCHENAID KRMF706ESS01 Unit is totally not powering up other then the door display. Found unit needed to be reset. Unplugged for over a minute. Did a full test on unit. Checks out. System had a issue and needed to be reset. Now unit is up and going. Job checked out and completed
Isidro L.
REFRIGERATOR KITCHENAID KBFS20ECMS00 "On arrival customer stated unit was