Local Reviews
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Cushon - Altadena, CA
Francisco (technician) and the people at Appliance Repair Specialists were really helpful and knowledgeable during a difficult experience with our relatively new refrigerator (3 years old).
Refrigerator
Joe - Rancho Cucamonga, CA
Good job
Excellent Service!
Shedrick - Lancaster, CA
Words aren't enough to capture the positive experience we had with Jonathan Boulay back in Feb 2020. He is a fantastic repair tech--professional, efficent, knowledgeable, and friendly. Would definitely request his services again if we needed another appliance repair.
Great customer service
Pauong - El Monte, CA
The technician was patient and explained the options I had for the appliance.
good
Marilyn - Wasco, CA
na
Great Service! The technician was wonderful!
Elizabeth - Simi Valley, CA
Fabulous job!
Whirlpool Refrigerator
Michael - Modesto, CA
Bill
Bill - Glendora, CA
Very professional, very satisfied
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
Happy with work done
Linda - Redlands, CA
Rod assessed the problem with my less than 5 year old Whirlpool refrigerator. He ordered the parts and came back when the parts came in to make the repair. He was often later than the time frame given, which caused some angst as we were unable to leave the house.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. W are glad to know your appliance is up and running. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great Service
Elize - Los Angeles, CA
Response from Appliance Repair Specialist:
Thank you for the great rating! We appreciate your time and business.
Cumbersome but kind
Sherry - Los Angeles, CA
The technician was not given a convenient window to arrive. He said that he was heavily booked but this was very inconvenient for me. On his final visit of four attempts, he arrived 3 hour after the scheduled time. If he is over scheduled, this created very frustrating customer service. Izzy is a nice man who tries but couldn’t this have been resolved more quickly? Maybe, this was just a complicated repair. Also, I was NOT provided with a receipt for the sensor which he installed on the final visit. Please send it to me.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue to make our service superior! If there is anything else we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Raul
Raul - Clovis, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Did nothing
David - Lancaster, CA
Came to my house for a noise. Looked in the refrigerator and nothing else. Was literally at my house for maybe 5 minutes. Said they would evaluate and that I would hear back. I have not heard anything about this. You obviously have no concern or care for helping me and just wasted my time.
Response from Appliance Repair Specialist:
Hello Frank, thank you for taking the time to respond to our review request, we appreciate your feedback. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. . Please feel free to send an email to customerservice@ars.repair if you have additional feedback. We appreciate your time and business.
Great service
Jason - Simi Valley, CA
Friendly, knowledgeable, and good recommendations to prevent future issues by the technician. Only surprise was having to verify extended warranty at time of repair despite being verified when scheduling service. Could have prepared documents rather than being told charges would occur if not verified.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are happy you had a great experience with Appliance Repair. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great
Carol - Fresno, CA
Tim did a wonderful job. He is thorough and so efficient and knowledgeable
Response from Appliance Repair Specialist:
We are delighted to hear that you had a great experience with Tim at Appliance Repair Specialist! We strive to provide excellent and exceptional service! Thank you for the awesome review, we appreciate your time and business.
Done right
Stephen - Glendora, CA
Response from Appliance Repair Specialist:
Thank you for the great review! We strive for such service and are more than happy that you had a pleasant experience. We appreciate your time and business.
the best
Walter - La Verne, CA
good service
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
Great service
David - Thousand Oaks, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
great
Paul - Santa Clarita, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Worst ever
Linda - Fresno, CA
Would not listen, talked over me. Rude!!
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We apologize that our service did not satisfy your expectations. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300. We appreciate your time and business.
Great service
Andrea - Ceres, CA
Response from Appliance Repair Specialist:
Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.
Poor service
Maria - Colton, CA
He supposedly check the washer and the only reason as why is acting up is because I'm using too much detergent. He also mention that I cant put 5 Jean's and 4 shirt on the same load becuase it causing an unbalance. Really?
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We apologize that our service did not satisfy your expectations. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300. We appreciate your time and business.
Disappointing
Katherine - Tulare, CA
I will try to make a Long story (over two months of trying to fix fridge) short. Couldn’t fix my fridge. Initiated about 90% of the follow up for example never received calls to schedule appointments and was actually stood up once without even a courtesy call. In the end got told different things by different people there. Manager never really offered good resolution. Always felt like people were just trying to appease me. Then after fridge still not fixed they tried to tell me it’s working as designed. Yeah okay if your fridge is meant to be 50-60 degrees. I was very disappointed by the way this company deals with its customers and to be the cherry on the top found out the last guy Andrew was gracious enough to make judgment on me stating that he thinks we leave the fridge door open (this proved to me he’s incompetent as out ice make is in our fridge and when you have a large variance in temperature your ice will melt-this was even confirmed by the next company sent out) and also that he thinks we are trying to get our fridge replaced through our lowes warranty. Yeah you would also be trying to get some kind of resolution if your $3000 fridge hasn’t been able to be fixed in over two months. I’m sure this review will only be thrown out by probably the manager but if this happens to land in the hands of someone who really care then please know that your company needs some serious attention. I also shared this information with lowes as to hopefully open their eyes the companies they use for business. Also I am not a difficult person to typically deal with but when your told different things by different people who supposedly work for the same please then yes it becomes frustrating.
Response from Appliance Repair Specialist:
Hi Katherine, thank you for taking the time to write a review. Your satisfaction is our number one priority and we highly value your feedback. I have escalated this matter to management. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300 and/or if there is anything else we could have done to improve your experience with us, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Very satisfied repair technician man Juan.
Enrique - Baldwin Park, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.
Great service
John - Bakersfield, CA
They walked in a knew exactly what the problem was. Although they couldn't fix it he did give me resources and information.
Response from Appliance Repair Specialist:
Thank you so much for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience. Hope to work with you in the future!
S.
Susan - Los Angeles, CA
Walked into my home with shoes on - no booties...
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. If there is anything else we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great
Mitra - Los Angeles, CA
Very helpful , thank you
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Very knowledgeable, very fast
John - Upland, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
Freezer issue
Inez - Rosemead, CA
I appreciated how patient Steve was is explaining to me the questions I was asking him. He also shared with me the proper was of adjusting the digital options which I was not fully explained by the sales person. It was a pleasant experience. I don't know how to answer the second question becuz I am not as of yet aware of a charge.
Response from Appliance Repair Specialist:
Thank you for the great review. We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Washer repair
Susan - Santa Clarita, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
great service
Min - Tracy, CA
Response from Appliance Repair Specialist:
Thank you for the great rating! We appreciate your time and business.
Subhi
Subhi - Selma, CA
The service man was super nice and knowledgable
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive to provide such service and we appreciate your time and business.
Janet
Janet - Los Angeles, CA
Response from Appliance Repair Specialist:
Thank you for the great rating! We appreciate your time and business.
The Best
Tony - La Cañada Flintridge, CA
A repairman that is on time and excellent at his job. Couldn't ask for more!!
Response from Appliance Repair Specialist:
We are delighted to hear that you had a great experience with Appliance Repair Specialist! We strive to provide excellent and exceptional service! Thank you for the awesome review, we appreciate your time and business.
Don’t care for the service
Cindy - Selma, CA
I don’t know like how long it takes to get through to somebody on the phone I don’t like how long it takes to get the parts and I don’t like that people don’t know what they’re talking about from one person to another I had a bad experience and I will never buy a whirlpool fridge raider or anything again it was the most awful experience I have ever had
Response from Appliance Repair Specialist:
HiCindy. Thank you for writing a review, your satisfaction is our number one priority and we strive to continue improving and giving superior service. Please feel free to send an email to customerservice@ars.repair if you have additional feedback. We appreciate your time and business.
great service
Shahr - Beverly Hills, CA
Mr. Ezzy came to my home. He is very honest and knowledgable. Was very happy from him.
Response from Appliance Repair Specialist:
Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.
Great service, I learned a lot about my machine.
Nancy - Ojai, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are happy you had a great experience with Appliance Repair. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great service
Nancy - Riverbank, CA
It took a while to decide it couldn’t be fixed. But once they did it moved quickly. New unit coming in a week.
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Great service
Claudia - Oxnard, CA
Hector did a great job and even fixed the damper that make a lot of noise.
Response from Appliance Repair Specialist:
Thank you for the great review! We strive for such service and are more than happy that you had a pleasant experience. We appreciate your time and business.
my first experience with appliance repair for Whirlpool
Deborah - Los Angeles, CA
John was prompt, polite, professional and checked everything on my fridge, and I had no charge!!
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with Appliance Repair and are glad to know your fridge is up and running. Thank you very much for your time and business.
Tom was wonderful
Sherry - Paso Robles, CA
Yes
Response from Appliance Repair Specialist:
Thank you for taking the time to rate your service with us. We greatly appreciate it and are glad you had a pleasant experience with Tom at Appliance Repair.
Good Quick
Roberto/annette - Atwater, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are happy you had a great experience with Appliance Repair. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Problem continues
Daniel - Riverside, CA
The microwave that was serviced worked fine once when he was here but later that night it started sparking again. We immediately unplugged it and haven’t been able to use it since. The tech was very friendly and professional.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We apologize that our service did not satisfy your expectations. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300. We appreciate your time and business.
Unprofessional technician
Lori - Camarillo, CA
The tech came to my home in mask. He absolutely refused to show any ID or business card. He did not offer to remove his face mask so I could compare it to the email confirmation. He was beligerant and unprofessional. I called the service company and was assured his supervisor was informed and would be taking care of the situation. The service company was very helpful in reassigning another gentleman to come back the following week.
Response from Appliance Repair Specialist:
Thank you for writing a review, we sincerely appreciate you bringing this issue to our attention. Your satisfaction is our number one priority and we strive to continue improving and giving superior service. Please feel free to send an email to customerservice@ars.repair if you have additional feedback. We appreciate your time and business.
John
John - Santa Clarita, CA
Raymond is great. There was some confusion with appointment scheduling, however.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue to make our service superior! If there is anything else we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great service
Joseph - Moorpark, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
Ice maker repair
Kevin - La Verne, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Awesome service
Kathleen - Coalinga, CA
Highly recommend
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had an awesome experience with Appliance Repair.
Great Service Technician
Farhoush - Los Angeles, CA
Izzy was very knowledgeable and courteous, as well as an all around helpful technician.
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our technician Izzy! We strive for such service and we appreciate your time and business.
Good service
Joseph - Riverside, CA
Good service friendly tech
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are happy you had a pleasant experience with Appliance Repair. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Bad News, Good Delivery
Robert and Constance - Paso Robles, CA
Tom came out to look at our fridge that was not cooling and found lots more going on than we expected! He fixed the reason for a leak into the bottom of our freezer unit and gave the fridge a general check-up. He was very personable and knowledgeable and delivered the "Bad News" in a most kind way!!! He gave us reasons why to choose purchasing a new fridge instead of fixing our dying one. all in all, we were very impressed and happy with Tom and would suggest him and your company if anyone needed a repair person.
Response from Appliance Repair Specialist:
We are thrilled to hear that you had a wonderful experience with our technician Tom! We strive for such service and greatly appreciate the feedback, for it helps us to continue providing superior service! Thank you for your time and business.
Great service, awesome Technician
Mirna - Bakersfield, CA
Response from Appliance Repair Specialist:
We are happy you had a great experience with Appliance Repair. Thank you for your time and business.
Amazing service
Matt - Agoura Hills, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive to provide amazing service and we appreciate your time and business.
Got the job done professionally
Michael - Escalon, CA
The repairman was very professional and to the point
Response from Appliance Repair Specialist:
Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.
Electrical repair
Kenneth - Clovis, CA
Tech was friendly and knew how to fix the problem right away. He thoroughly explained everything he did.
Response from Appliance Repair Specialist:
Appliance Repair strives for such service and we are more than glad to know your aapliance is working like new. We appreciate your time and business.
Great repairman
Nelson - Oxnard, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Great fast service
Mariela - Modesto, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
Dishwasher Repair
Lisa - Yucaipa, CA
We were not at all happy with the service we received. Our appt was for 8-4 and it was after 4 that the technician showed up. Not very friendly at all while attempting to repair the brand new dishwasher. When he left he said it was repaired but the same error code came back within 5 minutes of him leaving. My son went out to ask him to come back in but he just said through the door glass "the part is ordered"?? I then ran out to ask him and he just drove off. There was never a mention of a new part needed or ordered. I called his supervisor and after a few conversations, he said it would be 2 more weeks until the new part is in. We then just packed the dishwasher back up and returned it to Lowes. Very unhappy with Appliance Repair Specialists.
Response from Appliance Repair Specialist:
Hi Lisa, thank you for taking the time to write a review. Your satisfaction is our number one priority and we highly value your feedback. I have escalated this matter to management, please feel free to give us a call at 661-587-1300 to speak with us more in depth about this manner. We appreciate your time and business.
Friendly service
John - Bakersfield, CA
Nice guy, did the repairs quick.
Response from Appliance Repair Specialist:
Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.
Professional
Angela - San Bernardino, CA
Our experience was positive and our repair specialist discovered a problem with our fridge that we were not aware of! However our main issue was not resolved so we will have to go back to the drawing board. 😢
Response from Appliance Repair Specialist:
Hi Angela, thank you for taking the time to write a review. Your satisfaction is our number one priority and we highly value your feedback. Please feel free to give us a call at 661-587-1300 so we can help rectify any issue. We appreciate your time and business.
Excellent service
Deanna - Visalia, CA
Very pleased with the professionalism and the Tech was very polite and courteous
Response from Appliance Repair Specialist:
Thank you so much for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Frank. Hope to work with you in the future!
Fine service call
David S - Claremont, CA
Prompt, courteous and knowledgeable with parts on hand.
Response from Appliance Repair Specialist:
Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.
Prompt Service Call
Robert - Los Angeles, CA
Very quick repair from the day I called in my request. Two days from call to completion even though the part had to be special ordered.
Response from Appliance Repair Specialist:
We are thrilled to hear that you had a wonderful experience! We strive for such service and greatly appreciate the feedback, for it helps us to continue providing superior service! Thank you for your time and business.
Fixed Washer
Stephen - Bakersfield, CA
PATRICK IS THE BEST!
Response from Appliance Repair Specialist:
We are happy you had a great experience with Patrick at Appliance Repair. Thank you for taking the time to review your service with us, it is pivotal for us to continue giving superior service! We appreciate your time and business.
Good service
Lupe - Visalia, CA
Very good service and excellent service rep.
Response from Appliance Repair Specialist:
Thank you for the awesome review! Appliance Repair strives to provide excellent & exceptional service. We appreciate your time and business.
good kid
Lee - Littlerock, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Bette
Bette - Manteca, CA
He was great
Response from Appliance Repair Specialist:
Thank you for the great review! We strive to provide exceptional service and we appreciate your time and business.
Great Tech
Lac - Baldwin Park, CA
Technician is knowledgeable and professional
Response from Appliance Repair Specialist:
Thank you for taking the time to rate your service with us. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Prompt, professional
Richard - Bakersfield, CA
Response from Appliance Repair Specialist:
Thank you for the great review, we appreciate your time and business.
Okay service
Danae - Porterville, CA
I had concerns with your technician. He seemed very disgruntled w his job and very frustrated and mumbled under his breath while remaining my freezer.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue giving superior service! If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great service
Michael - Santa Clarita, CA
Service was fast and he dud a wonderful job. Thank you
Response from Appliance Repair Specialist:
Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.
Andrade
Georgina - Rialto, CA
Jaime was professional and very nice.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
Awesome Repair man!
Rebecca - Calabasas, CA
Wow I was lucky to find the nicest guy and a guy could trust to come out and fix my dryer. Not only was he good he was also really nice and very knowledgeable.
Response from Appliance Repair Specialist:
We are thrilled to hear that you had a wonderful experience with our technician! We strive for such service and are more than glad to know your dryer is up and running, thank you for your time and business.
Great job
Kathleen - Modesto, CA
Cruz was very helpful and knowledgeable
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Cruz at Appliance Repair.
Mike
Mike - Thousand Oaks, CA
Great service. Quick and efficient.
Response from Appliance Repair Specialist:
Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.
Exceptional
Nancy - Oxnard, CA
Really professional, was in and out
Response from Appliance Repair Specialist:
We are thrilled to hear that you had an exceptional experience! We strive for such service and are more than glad to know your appliance is up and running, thank you for your time and business.
Excellent Technician
Vicky - Sierra Madre, CA
He knew right away what the issue was and was able to correct very quickly!
Response from Appliance Repair Specialist:
Appliance Repair strives for such service and we are more than glad to know your appliance is up and running, thank you for your time and business.
Great Raymond answered all my questions and was very informative on the machine have had no problems with it since we thoroughly recommend him for a p
Robert - Santa Clarita, CA
Response from Appliance Repair Specialist:
Thank you for the great review! We strive for such service and are more than happy that you had a pleasant experience. We appreciate your time and business.
Washer
Jeff - Simi Valley, CA
Response from Appliance Repair Specialist:
Thank you for the great rating! We appreciate your time and business.
Good job
Janice - Riverside, CA
Arrived as expected. Performed the job to our satisfaction.
Response from Appliance Repair Specialist:
Thank you for the great review. We are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Josephina
Josephina - Dinuba, CA
Awesome
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Gentlemen we’re professional and courteous
Patty - Covina, CA
Response from Appliance Repair Specialist:
Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.
Denham
Cassie - Malibu, CA
He was great and very knowledgeable
Response from Appliance Repair Specialist:
Thank you for the great review! Appliance Repair strives to provide excellent & exceptional service. We appreciate your time and business.
Home owner
Jacinto - West Covina, CA
Professional thank you
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
Efficient, knowledgeable, professional
Rodel - Stevenson Ranch, CA
Raymond is our favorite technician. He's helped us repair a number of our appliances. He is on time, efficient, knowledgeable, and a consummate professional.
Response from Appliance Repair Specialist:
Thank you so much for the feedback. We are excited to hear that you've had a great experiences with Raymond at Appliance Repair! We strive to provide excellent and exceptional service. Thank you for your time and business.
Judy
Judy - Laton, CA
Efficient, neat, and informative. I had ice in both places by the evening. Really excited! The fridge is like new and quiet as at the beginning. Now I know what to look for and what to do when I hear the noise. Thank you.
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We strive for such service and are more than glad to know your fridge is up and running, thank you for your time and business.
Good customer service, responded fast and the problem was fixed
Rosa - El Monte, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are glad to know your appliance is up and running. We appreciate your time and business.
Good job in tough fix.
Matt - South Pasadena, CA
Francisco did a great job, came back three times to make sure it was done right. Great communication, nice guy, hard worker.
Response from Appliance Repair Specialist:
Appliance Repair strives for such service and we are more than glad to know your appliance is up and running, thank you for your time and business.
Efficient, prompt friendly service
Joni - San Luis Obispo, CA
Really appreciated the service. Tom explained what needed to be done & why. Because it was a safety issue, it was covered under warranty at no cost to us.
Response from Appliance Repair Specialist:
Thank you for taking the time to rate your service with us. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Andy was very professional, very satisfied with his work
Maria - Covina, CA
Very knowledgeable and kind
Response from Appliance Repair Specialist:
Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.
Great service
Mercedes - Los Banos, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Did a great job.
Carlos - Rialto, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive to provide great service and we appreciate your time and business.
Great tech
Davy - Moreno Valley, CA
Great tech guy
Response from Appliance Repair Specialist:
Thank you for taking the time to rate your service with us. We greatly appreciate it and are glad you had a great experience with Appliance Repair.
Sherman
Sherman - Los Angeles, CA
Very competent
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.
Washer in need of love
Nancy - Azusa, CA
Andy was great and very knowledgeable of what he was doing
Response from Appliance Repair Specialist:
Thank you so much for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Andy. Hope to work with you in the future!
Great service
Jose - Madera, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are happy you had a great experience with Appliance Repair. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
very nice and good service
Margarita - Glendale, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
Awesome!
Katherine - Ceres, CA
Service was superb. I was having an issue with a new appliance. Appliance Repair Specialist contacted me immediately to set up an appointment the next day. Polite, professional and knowledgeable!
Response from Appliance Repair Specialist:
Thank you for the great review. We are so glad you had awesome service! We really appreciate the feedback for it helps us to continue providing superior service! Thank you for your time and business.
was not able to help
Tom - Los Angeles, CA
Response from Appliance Repair Specialist:
Hi Tom, thank you for taking the time to write a review, we appreciate your feedback. If there is anything we could have done to improve your experience with us, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great Service Technician
Stephanie - Riverside, CA
Kevin McKellar was very professional, very knowledgeable and friendly. He did the repair of my refrigerator in less than one hour. He worked fast and very efficient.
perfect warranty service
Marylee - Bakersfield, CA
123
Curtis - Redlands, CA
Andrea
Andrea - Los Angeles, CA
Great service. Very professional, reliable, courteous and knowledgeable. He did a great job!
Great service
Sallie - Fresno, CA
Price was a little too high can't afford to do the project right now
Terrific response and quick fix
Jim - Baywood-Los Osos, CA
He was great
Marianne - Bakersfield, CA
Refrigerator Repair
Jackie - Morro Bay, CA
Seamless experience. Very thorough; Company insured that the right part would be brought to our site to fix the repair.
Very nice and efficient
Vincent - Santa Clarita, CA
Great Service!!!
Theerakorn - Burbank, CA
I had 3 services from a different company in 2 weeks. And my 10 month old KitchenAid refrigerator kept breaking down, no cooling, no ice. When John arrived, he was able to diagnose the issue and fix my refrigerator quickly and professionally. I couldn't be happier with the service and would definitely recommend John to anyone looking for a great, reliable and knowledgeable technician. THANK YOU JOHN!
Repair.
Angelita - Pasadena, CA
Very pleasant and personable. He could answer all of my questions.
Excellent job
James - Monrovia, CA
Lucy
Lucy - Bakersfield, CA
Robert
Robert - Calimesa, CA
Great service! Fast, efficient and polite
Quick service
Sylvia - Dos Palos, CA
Got my washer working real quick after part arrived.
Great service
Michael - San Gabriel, CA
The technician is professional and fast. Fixed the problem on time on budget. Thanks
Kristie
Kristie - Arroyo Grande, CA
Very professional and nice!
greatservice
Renee - Riverside, CA
Great service from start to finish.
Simon - Rancho Cucamonga, CA
Great service
Luis - Pasadena, CA
The service was fast and great
Andy do great job he quick found the problem and fixed it
Danian - West Covina, CA
Knowledgeable and thorough!
Michelle - Rancho Cucamonga, CA
Very satisfied with prompt service
Gregory - Monterey Park, CA
prompt and courteous
Kay - Atascadero, CA
Great service
Lisa - Newman, CA
Awesome
paul
Paul - Pomona, CA
Don't trust them rip off artist.
Francisco - El Monte, CA
This company is was a third party vender from my recently purchased maytag washer. The service repairman incorrectly documented his findings resulting in a loss of warranty on a 60 day old washer. After coming to an agreement with maytag to warranty parts only I was responsible for the labor cost only. Even after multiple request, I was never informed of what there labor rates where until a few days before the repair. I was told later it was 200.00 dollars and that the original service call covered the return trip to make final repairs. The morning of the repair I found out they added a second service call expense (115.00)and took less that an hour to complete the repairs, reinstall my washer and complete all the documentation. They double charged on a warranty service call already covered by Maytag. I guess some people only do the right thing when they know someone is watching them.
Great Service/Not So Great Product
Sharon - Morro Bay, CA
Brand new refrigerator less than 6 months old. Very disappointed that a repair was even needed (twice). However, the service repairman was excellent, and all repair, under warranty, was done in the home. While the service was excellent, I cannot say the same for the refrigerator. I would not recommend or buy again.
Very happy with the service
Robert - Hanford, CA
Very professional
Maytag stay haven’t made it work
Mike - Bakersfield, CA
Eric replace the panel for the cycle Signal to work and it still does not work and less you are putting your ear up to the machine. And then you can just barely hear it also very faint Ping. This is the second Maytag in 10 years I’ve had problems with never buy another Maytag.
Timothy
Timothy - Bakersfield, CA
Great experience. Thank you for the timely service call unfortunately the appliance was not worth repairing.
Rogelio
Rogelio - Baldwin Park, CA
It was fast and he did great job!
Great service
Peter - Sierra Madre, CA
Great service
Rina - Los Angeles, CA
Excellent service
Daniel - Modesto, CA
Covered by a grace period after the stock warranty expired so already happy about that and then the gentleman who repaired our dishwasher was very friendly and fast making it even more convenient. Very positive experience.
Bob
Bob - Los Angeles, CA
I still have the same problem never been fixed freezer not working not freezing
Techician Eric was awesome
Wayne - Bakersfield, CA
Very professional, knowledgeable, and efficient
Great service
Scott - Tulare, CA
Good people, good work.
David - Glendale, CA
Would reccomend.
Julie
Julie - Arroyo Grande, CA
Excellent, efficient, personable
Chris
Christian - Baldwin Park, CA
Great communication. Very satisfied with his services. Explained a lot of things to look out for and how to further care for my dryer.
good service
Art - Los Angeles, CA
Shirley
Tim/shirley - San Luis Obispo, CA
Good job!!
Good were happy
Duplicate - Selma, CA
Great service
Kathy - Glendale, CA
Fast and efficient. Highly recommend.
Kathy
Kathy - Rancho Cucamonga, CA
Very nice repairman
Robert - Los Angeles, CA
Repair/replacement of ice maker
Monte - Kingsburg, CA
The repairman showed up, replaced the ice maker and we had ice by that afternoon. Shot, sweet and to the point. Good job!
Fast and friendly
David - Bakersfield, CA
Dane was fast and friendly and Appliance Repair Specialists maintained great communication throughout the process.
giod Servuce
Jackie - Lompoc, CA
Good but I feel he should have worn a mask
Well above average
Anthony - La Cañada Flintridge, CA
Francisco set the high bar for performance! Arrived on time, well prepared with all tools and equipment, very technically knowledgeable, efficiently got the work done, very aware of virus issues as well as keeping his work area clean, and especially polite. Congratulations.
Honest Professional service
Ron - San Bernardino, CA
The service technician demonstrated professionalism, promptness, and integrity throughout the entire appointment.
Tim is very patient and thorough.
Stephanie - Fresno, CA
Joe G.
Jo - Rancho Cucamonga, CA
Quick and easy repair. Tech was right on to the problem.
Awesome
William - Simi Valley, CA
Our service person was on time, quick, polite, friendly. I would give the maximum amount of stars available. I would highly recommend you to anybody. But I need your name a phone number!! Please?
Excellent Service
Gary/joan - Taft, CA
Very timely and knowledgeable job!
Great
Philip - Riverside, CA
Great guy knows what he is doing
Great service!
Deborah - Bakersfield, CA
Prompt friendly and quick service! Very impressed!
Repair
Christi - Bakersfield, CA
Ice maker was not fixed and told they were ordering parts that would take unknown time to get no knowing that was the problem
Total CROOKS
Blaze - Bakersfield, CA
Janice
Janice - Camarillo, CA
Excellent !!! He checked the machine and looked at my videos and repaired according !!! Great job Joe !!!
Great service
Peter - Sierra Madre, CA
Appliance Repair
Karo - Pasadena, CA
Thank you so much for your professional and courteous service. Please keep up the good work. Thank you!
Fast Service
Edgardo - Earlimart, CA
Fast ang good service fixed the problem.
Efficient
Linda - Fontana, CA
Kevin was very polite , fast service. And on time!
Great Service!
Nicole - South Pasadena, CA
5/5/20 Service
Robert - Glendale, CA
I appreciate service manager Robert, who was extremely helpful in explaining the issues we were having with our fridge.
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
excellent service awsome tech
Barbara - Lindsay, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
Excllent service
Kirk - Los Angeles, CA
In and out within minutes
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are glad to know your appliance is up and running. We appreciate your time and business.
Very helpful!
Lydia - Rosemead, CA
Juan was polite, professional and experienced. An excellent representative of Whirlpool.
Response from Appliance Repair Specialist:
We are thrilled to hear that you had a wonderful experience with our technician Juan! We strive for such service and greatly appreciate the feedback, for it helps us to continue providing superior service! Thank you for your time and business.
Great service by Antonio.
Chrissie - Los Angeles, CA
Antonio came in in his initial inspection. He diagnosed the problem. Came back a week later and fixed the problem. My refrigerator is back to normal. Great job and very professional.
Response from Appliance Repair Specialist:
Appliance Repair strives for such service and we are more than glad to know your refrigerator is working like new. We appreciate your time and business.
wonderful services
George - La Puente, CA
a very kind and job well done. excellent services. each time his worked with our family thank you. SIR;
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.
Ryan
Ryan - Oak Park, CA
Great experience
Response from Appliance Repair Specialist:
Thank you for taking the time to rate your service with us. We greatly appreciate it and are glad you had a great experience with Appliance Repair.
Maria lopez
Maria - Porterville, CA
Great service
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
Great service
Lloyd - Lompoc, CA
Very thorough and efficient service
Response from Appliance Repair Specialist:
Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.
Juana
Juana - Fresno, CA
Great service
Response from Appliance Repair Specialist:
Thank you for the great rating! We appreciate your time and business.
great service
Suzanne - Laton, CA
Enqrique is very professional and trustworthy.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
Very professional and great service.
Joshua - Colton, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.
Great service
Jose - Los Angeles, CA
Very pleased
Response from Appliance Repair Specialist:
Thank you for taking the time to rate your service with us. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Great Personal Service, Poor Phone Service
Jeff - Redlands, CA
They give great service when they are working on your appliance. Unfortunately, getting someone on the phone and scheduling an appointment is the real chore.
Response from Appliance Repair Specialist:
Hi Jeff, thank you for writing a review. Your satisfaction is our number one priority and we strive to continue improving and providing superior service. Please feel free to send an email to customerservice@ars.repair if you have additional feedback. We appreciate your time and business.
Great Service, Very Quick
Neilla - Lancaster, CA
The technician was very helpful and professional and he quickly fixed the problem in no time at all.
Response from Appliance Repair Specialist:
We are happy you had a great experience with Appliance Repair and are more than glad to know your appliance is up and running. Thank you for taking the time to review your service with us, it is pivotal for us to continue giving superior service! We appreciate your time and business.
the service is why we bought the warrenty
Joseph - La Verne, CA
Response from Appliance Repair Specialist:
Thank you for the great review. We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Excellent service
Russell - Riverside, CA
Very well versed in resolving the service.
Response from Appliance Repair Specialist:
Appliance Repair strives for such service and we are more than glad to know your appliance is working like new. We appreciate your time and business.
Excellent
Bob - Temple City, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.
Great Service
Rosa - Pomona, CA
I am very satisfied with the service that was provided.
Response from Appliance Repair Specialist:
Thank you for the awesome review! Appliance Repair strives to provide excellent & exceptional service. We appreciate your time and business.
repair maytag refrigerator
Sebastian - Monterey Park, CA
Repairman came in with mask and gloves...super courteous. He was professional and replaced the part needed quickly and efficiently. As of this date, refrigerator is working normally.
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our technician! We strive for such service and are more than glad to know your refrigerator is up and running, thank you for your time and business.
Pasadena
Kurt - Pasadena, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Excellent repair service.
Ted - Cambria, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.
Happy
Gabriella - Orange Cove, CA
Quick and very nice great job
Response from Appliance Repair Specialist:
Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.
Great service
Lupe - Exeter, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to rate your service with us. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Eric did what he knew but it’s back to whirlpool
Mike - Bakersfield, CA
Maytag or whirlpool needs to work on their products. Just changed out for cycleSignal you have to put your ear up to the machine to even hear it buzz. Brand new machine nine months old and you never know when it’s through the cycle.Eric did what he knew but it’s back to whirlpool
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue to make our service superior! If there is anything else we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Repair of old Maytag dryer
Valerie - La Verne, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Courteous service
Kimberly - Bakersfield, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
Joe failed to follow up when I sent him video showing the excessive noises that this brand new refrigerator is making
Maryann - Thousand Oaks, CA
Response from Appliance Repair Specialist:
Hi Maryann, thank you for writing a review. Your satisfaction is our number one priority and we strive to continue improving and providing superior service. Please feel free to send an email to customerservice@ars.repair if you have additional feedback. We appreciate your time and business.
Knows his stuff!
Donald - Calabasas, CA
Went right to work and solved the problem.
Response from Appliance Repair Specialist:
Thank you for the great review. We are so glad you had awesome service! Thank you for your time and business.
Very good
Al - Fresno, CA
Great
Response from Appliance Repair Specialist:
Thank you for the great rating! We appreciate your time and business.
Great serivce!
Jesus - Monterey Park, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to rate your service with us. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Great service
Toshi - Riverside, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Good Service
DS - Santa Clarita, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are happy you had a good experience with Appliance Repair. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
?
Eddie - Alhambra, CA
Response from Appliance Repair Specialist:
Thank you for the great rating! We appreciate your time and business.
Great service
Frank - Azusa, CA
Fast and quick
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Isidro L.
DRYER MAYTAG MGD5630HC1 "Installed control, console and thermistor, tested unit, unit is now operating properly as designed...job complete"
Jonathan B.
M/W OTR WHIRLPOOL MH7140XFQ1 Replaced recall kit. Tested unit and is working properly
Alejandro C.
REFRIGERATOR WHIRLPOOL WRX735SDHV01 "Found the unit, freezer door not close normal,freezer side clean and defrost, adjust freezer door and adjust gasket unit work normal"
Rod H.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Frost accumulation on door liner near gasketConfirmed Doors not closing gaskets not sealing.Adjusted seals and as designed operation returned.
Rod H.
FREEZER WHIRLPOOL WRF767SDHZ01 No ice in freezer icemakerConfirmed Bail arm was dislodged reinstalled and as designed op returnedNo leaks
Rod H.
WASHER WHIRLPOOL MVW7230HC0 Won’t use water when attempting to wash water not filling into product.Found no fault codes and no diagnostic indicators of malfunctions. Electrical supply was verified at 120 ac both polarized and grounded. Contacted wfcc techline for documentation File# 7728861222 BryanFound no issues ther than pressure hose may have had trapped suds causing faulted water fill level. Cleared hose
Jonathan B.
WASHER MAYTAG MVWC200XW Found defective suspension ; ordrng 1 W10780048 (suspension)
Juan G.
REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Condenser making contact with the cabinet. Leveled unit properly, added a couple of rubber spacers to dampen sound. Checked ops, unit no longer making excessive noise."
Darren A.
REFRIGERATOR KITCHENAID WRV986FDEM01 "Water intrusion into deli drawer control, ordered control and door front.; ordrng 1 W10677119 (cntrl-elec) and 1 W10733259 (dor-fip ss)"
Juan G.
WASHER WHIRLPOOL WFW6620HC0 "Ran diagnostics, no error codes stored. Customer was running loads with Spin speed set “OFF”. All unit’s ops check fine. Filled, agitated, drained and spun as designed. Instructed customer on the different settings for each load. Unit is working fine."
Alejandro C.
REFRIGERATOR WHIRLPOOL WRT316SFDM01 "Found the unit not cooling, verify problem,leak the refrigerant in evaporator, order (evaporator w10836706) and (drier-uv w10143759); ordrng 1 W10143759 (drier-uv) and 1 W10836706 (evaporator)"
Juan G.
WASHER MAYTAG MHW5100DW0 "F9e1, f8e3 f6e3. F5e2. Cleared error codes. Found drain pump filter clogged with a lot of lint and other debris. Cleared filter and pump. Ran diagnostics, units ops check fine. Unit is draining properly now. When unit drained, found home’s drain pipe is clogged, water started overflowing. Pointed out to customer so they can take care of it."
Jim S.
RANGE WHIRLPOOL WFC310S0ES4 "Bad burners and connections ; ordrng 4 814399 (receptical,surf.unit)s and 2 W11396790 (BURNER)s and 4 W11396792 (BURNER)s"
Juan G.
WASHER WHIRLPOOL WFW85HEFW1 "F0e1. F5e2. Cleared error codes. Ran diagnostics. Drain holes on door bellow not aligned properly onto outer tub. Loosened bellow clamp, adjusted positioning of bellow for it to match drain holes on outer basket. Checked ops, unit checks fine. Water is draining out of bellow as designed. Customer was running loads with spin speed set to off."
Juan G.
LAUNDRY WHIRLPOOL WFW5090JW0 "Replaced main control board. Checked ops, unit is working fine. Unit filled, agitated, drained, and spun as designed."
Rod H.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 " No cooling in ffd compartment Confirmed Total frost over of ffd evaporator.Defrost failure due to low voltage issues in machine components user ui in both fffd compartment and on door faded segments.Main control, both user interfaces, ffd harness assembly and power supply being ordered. Low voltage issues created by a break down from a shot in one or all of the electronics.;1 W10830278 (cntrl-elec) and 1 W10843055 (cntrl-elec) and 1 W11033168 (harns-wire) and 1 W11044862 (cover) and 1 W11092503 (panel-ui)"
Juan G.
DISHWASHER WHIRLPOOL WDT970SAHW0 "Replaced upper rack adjuster mechanism. Checked ops, unit is working fine now."
Juan G.
FREEZER KITCHENAID KRMF706EBS01 "Replaced fresh food evaporator fan, with thermistor harness, and evaporator cover. Ran diagnostics, unit’s ops check fine."
Juan G.
WASHER MAYTAG MVWB765FW3 "F3e2. F8e1. Water inlet fault, long fill. Cleared error codes, calibrated unit. Ran diagnostics, unit is not dispensing cold or hot water. Checked to make sure water source was fine, cold and hot water faucets are working fine. Inlet water valve assembly need to be replaced.; ordrng 1 W11165546 (valve)"
Andy H.
DRYER MAYTAG MGDC300BW0 "Door seal coming apart , replaced seal and tested unit working properly"
Andy H.
WASHER MAYTAG MVWP575GW0 "Unit shakes too much, found suspension rods were too loose replace suspension rods tested unit working good"
Enrique R.
DISHWASHER MAYTAG MDB8989SHZ0 "Customer concerns , dishwasher not washing dishes , detergent remains on bottom of unit . Pump & motor fault . Please order control just incase needed . ; ordrng 1 W11225084 (cntrl-elec) and 1 WPW10591570 (pump&motor)"
Enrique R.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Side by side refrigerator both compartments not cooling . Compressor and fan motors work , frost pattern on evaporator only on 2 bottom coils .. ; ordrng 1 W10507884 (compressor) and 1 W10913906 (coupler) and 1 W11179385 (drier-tube) and 1 WP2188823 (evaporator)"
Enrique R.
COOKTOP WHIRLPOOL WCG55US0HS00 Received broken grate inside box . Please reorder .; ordrng 1 W11214957 (grate-kit)
Andy H.
REFRIGERATOR WHIRLPOOL WRS325FDAM02 Need waterline; ordrng 1 W10823511VP (tube-water)
James G.
DISHWASHER WHIRLPOOL WDT720PADM1 Replaced defective wash motor. Tested ok
James G.
DRYER MAYTAG MEDC465HW0 Customer says he no longer needs service
Andy H.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Needs fan motor calling techline sr#7728860708; ordrng 1 WP2315539VP (motor-evap)
Raymond H.
KITCHEN WHIRLPOOL WDT970SAHW0 "Upon arrival left upper portion of gasket drooping. Secured and tested,unit functions as designed."
J.E. T.
REFRIGERATOR WHIRLPOOL WRT518SZFB00 Cycled unit and found unit with low charge. Installed new UV dryer and recharge the unit with 4.2 ounces of our 134A . Unit working as intended pressures are good no signs of leak at this moment. Job complete
Leon M.
REFRIGERATOR JENN-AIR JF36NXFXDE00 Cx states that unit is not working properly After running diagnostic check find that unit has a bad control panel and IM; ordrng 1 W10645967 (icemaker) and 1 W10776331 (cntrl-elec)
Leon M.
RANGE WHIRLPOOL WFG320M0BW2 Cx states that unit is not working properly After running diagnostic check find that unit has a bad light bulb ; ordrng 1 W10788320 (bulb-light)
Perion R.
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Replaced handle. Fits normally now
Leon M.
DISHWASHER JENN-AIR JDB1250AWP Cx states that unit is not working After running diagnostic check find that unit is not going to wash cycle . Ordering sump assembly and control board ; ordrng 1 12002710 (cntrl-elec) and 1 99003146 (motor-pump)
Perion R.
REFRIGERATOR WHIRLPOOL WRB119WSBM00 Units drain was clogged with food. Cleared the drain out. And steamed out ice that was covering hole.
James G.
REFRIGERATOR KITCHEN AID KSSS48QKT00 Bad inverter ; ordrng 1 W10629033 (inverter box)
Perion R.
REFRIGERATOR KITCHENAID KRSC503ESS01 "Unit was working when I arrived, cx says that a few days ago unit just started working in its own. Found no problems at all, unit had no frost built up. Changed unit to defrost every 8 hours in case ice was building up and causing am air flow problems."
Perion R.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Cx says that the door alarm goes off and says the right door is ajar, but I was no able to recreate problem. Door ajar icon turns off as soon as I close the door and I waited five minutes and nothing appeared. No problems here."
Andrew P.
RANGE KITCHEN AID KDRS483VSD01 Moved and replaced switch membrane control panel and wire harness. Tested all burners and oven‘s everything is functioning normal and unit has no fault codes. Advise customer to contact us if Fault codes reappear
Timothy J.
WASHER MAYTAG MVWC415EW1 Installed parts. Tested unit. Unit operating as designed.
J.E. T.
WASHER WHIRLPOOL WTW7500GW2 Cycled unit and found in the water valve not engaging. Tested water bell water valve is bad. Water bowl will need to be replaced.; ordrng 1 W11165546 (valve)
Timothy J.
REFRIGERATOR WHIRLPOOL WRT518SZFW Customer states the FC was too cold and there is freezing in the RC. Inspected unit and found there was tape over the thermistor. Removed tape and opened the FC damper.
Irvin F.
MICROHOOD WHIRLPOOL WMH31017HB3 "CX says the lights are nit operating. On arrival test the lights small delay when turning on lights, bulb is dim. Removed power replaced light. Light is coming on and off properly. The 7nit is heating and operating."
Irvin F.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Cx says the unit is freezing food. Found the thermostat is not on the tube, the holder is broken off causing the unit to not defrost properly. Installed thermostat. Powered unit, cycled on. All ops normal. 24 hrs for temps to balance. ; used 1 W10280386 (THERMISTOR) from stock"
Timothy J.
WASHER WHIRLPOOL MHW6630HW0 Unit does nothing but give an F1E1 code. Unit needs a new ACU.; ordrng 1 W11322883 (cntrl-elec)
Timothy J.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Checked for faults, IM showing an E2. Unit needs a new IM.; ordrng 1 W11294907 (icemaker)"
Irvin F.
REFRIGERATOR KITCHENAID KBFC42FTS03 Cx concerned the unit is making a bad noise. Confirmed the sound with the CX. The noise is ice buildup due to door not being closed all the way. Unit is operating properly. All functions normal.
Timothy J.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Found water in the mold after running a IM harvest test. IM a has no fault codes.; ordrng 1 W10815476 (tube-water) and 1 W10854027 (cntrl-elec) and 1 W11087201 (heater) and 1 WPW10341329 (water valve assy) and 1 WPW10553630 (escutcheon)
Irvin F.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Removed power from unit. Installed replacement modules. Power unit checked lights passed. All ops normal.
Timothy J.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 IM bin is not sealing. IM has drips from the IM and a broken air duct. IM huge gasket is missing.; ordrng 1 W11185686 (ice-contnr) and 1 WPW10287601 (seal) and 1 WPW10312691 (air-baffle)
J.E. T.
DRYER MAYTAG MGDX655DW2 Cycled unit and found unit not heatiing Proceeded to check thermal fuse and found thermal fuse had no continuity. Installed new thermal fuse and re-tested unit unit now operating as intended. Job complete
Irvin F.
RANGE WHIRLPOOL WEG750H0HZ0 "F6/E0-HMI COMM ERRORCleared error codes, per f6-test removed power. Restored power the HMI is flickering. Response is slow. Ordering the HMI, per test. ; ordrng 1 W10869383 (console)"
J.E. T.
WASHER WHIRLPOOL WTW5000DW2 Installed new control board. Re-tested unit unit now operating as intended. Job complete
Enrique R.
WASHER WHIRLPOOL WTW6120HW0 "Customer concerns , washer not dispensing detergent . I called techline , spoke with Butch sr#7728858835 . found load & go in disable mode . Activated it . All functions tested normal at time of service , no leaks ."
Irvin F.
OVEN WHIRLPOOL WOS51EC0HS01 The HMI has line going thru display. Also cx concerned the unit is not excepting commands. The control has a switch activating. Replacing console and main board. ; ordrng 1 W11105004 (console) and 1 W11253187 (cntrl-elec)
Enrique R.
WASHER AMANA NTW4516FW3 "Customer concerns , washer not advancing cycles . Shifter fault error , installed shifter ,performed calibration . All functions tested normal at time of service , no leaks ."
J.E. T.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Installed new parts. Re-tested unit unit is now operating as intended. Job complete
J.E. T.
DRYER MAYTAG MEDB835DW Cycled unit and found bad thermal fuse. Installed new thermal fuse. We tested unit unit past. Job complete.; used 1 WP3392519 (THERMAL FUSE) from stock
Irvin F.
BEVERGAE CENTER WHIRLPOOL KUBR304ESS00 Cx says the unit makes a grinding noise sometimes. Says removed contents the noise stopped. Replacing sensor and control. ; ordrng 1 W10772858 (thermistor) and 1 W10780352 (cntrl-elec)
Irvin F.
WASHER MAYTAG MVWC465HW2 "F0/E4-HI TEMP, F0/E5-OFF BAL, Cx says the washer is leaking and not finishing cycles. Found the water valve is bad the thermistor can’t see temp change. Installed valve assembly. Calibrated unit, passed. All ops normal. ; used 1 W11025984 (INLET VALVE) from stock"
Andy H.
RESIDENTIAL REFR WHIRLPOOL WRS331SDHM00 "Freezing food, could not put in test mode , needs main control, tested thermistor and they passed and checked damper it open and closes good.; ordrng 1 W11196400 (cntrl-elec)"
Irvin F.
DISHWASHER WHIRLPOOL WDF520PADM7 Cx says the unit is not draining. Confirmed. The drain motor is not moving. Replaced pump. Test passed. All ops normal n
Danny G.
DRYER WHIRLPOOL MGD6230HW0 Test unit with vent tester and found weak air flow Advised client to clean vent Dryer is working properly
Rod H.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Confirmed Ice bucket stuck in holder Able to remove bucket..........found ice under and behind bucket binding. As designed op returned after adjusting alignment.
Rod H.
REFRIGERATOR AMANA ASI2575GRW01 Ice forming in drain and floor of freezer.Confirmed plugged drainRemoved obstructing mud and reformed defrost trough. As designed operation restored.
Rod H.
RESIDENTIAL REFR WHIRLPOOL WRS555SIHZ00 "Returned, installed replacement parts and as designed op and sound levels used1 W10188846 (retainer) and 1 W11263195 (fan-scroll) and 1 WP2169142 (evaporator fan blade) and 2 WP2176759 (bushing)s and 1 WP2315549 (evap fan motor)"
Perion R.
FREEZER WHIRLPOOL WRX735SDHZ01 "Ice maker was working when I arrived. Looks like the ice maker arm was stuck on the plastic , was able to adjust arm to not hit plastic piece and complete a harvest cycle. If cx does call back we will need to replace ice maker, but no issue was found this visit"
William L.
WASHER WHIRLPOOL WFW95HEDW0 "F3E1, checked air trap for obstructions, found buildup in trap, cleaned out trap, replaced pressure sensor switch, ran self diagnostics, unit operating as designed."
Leon M.
REFRIGERATOR KITCHENAID KSF26C6XYY04 Replaced all selected parts.Unit working properly as designed
Leon M.
REFRIGERATOR KITCHENAID KRFF507HPS00 Replaced all selected parts.Unit working properly as designed
Tyler F.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Customer stated that the ice will not dispense. Removed and replaced auger motor and bin was damaged during delivery. Tested all works good at this time.
Leon M.
WASHER MAYTAG MHW6630HC0 "Cx states that unit is not working properly After running diagnostic check find that unit has water leak underneath.Unit has a bad bellow ; ordrng 1 W10897390 (bellow) and 1 W11294859 (cntrl-elec) and 1 W11319789 (PUMP )"
Tyler F.
KITCHEN WHIRLPOOL KRFF507ESS00 Customer stated that the unit is frozen over in the refer. Removed and replaced harness tested all works good at this time.
Leon M.
WASHER WHIRLPOOL WFW9451XW00 Cx states that unit is not working properly After running diagnostic check find that unit has a bad water valve ; ordrng 1 WPW10289387 (valve)
Tyler F.
REFRIGERATOR KITCHENAID KSC24C8EYY02 Customer stated that the unit is not cooling enough to set to lowest temps. Removed and replaced compressor. Vacuumed system and charged with Freon. Tested all works good at this time. Cleared drain tube.; used 6 R134A (REFRIGERANT ) from stock
Tyler F.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Customer stated that the refer door bottom corner is not sealing. Heat treated door seal. Tested all works good at this time.
Leon M.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Cx states that unit is not working properly After running diagnostic check find that unit is not draining water out.Checked unit is not clogged Ordering drain pump mn im h; ordrng 1 W10724439 (pump-drain) and 1 W10897413 (console) and 1 W10904714 (cntrl-elec) and 1 W10917114 (pump&motor)
Tyler F.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Customer stated that the unit is not cooling found evaporator is frozen over. Removed and replaced fan motor harness tested all works good at this time.
Leon M.
RANGE WHIRLPOOL MGR8700DS2 Cx states that unit is not working properly After running diagnostic check find error code FE1Replaced sensor unit still not working Unit has a bad control board ; ordrng 1 W10837276 (cntrl-elec)
Tyler F.
LAUNDRY WHIRLPOOL WTW7500GW0 Customer stated that unit is not completing the cycle. Found customer using too much soap and causing suds lock. Cleared code and fixed loose agitator. Tested all works good at this time.
Isidro L.
DISHWASHER WHIRLPOOL KDTE334GPS "On arrival cx stated that dishwasher dispenser was broken, on inspection found broken soap dispenser, replaced and installed new dispenser, unit is now operating as designed...job complete"
Isidro L.
WASHER WHIRLPOOL MVWB835DW4 "On arrival found damaged rotor, replaced and installed new rotor, recalibrated unit, tested unit, unit is now operating properly as designed...job complete"
Isidro L.
M/W OTR KITCHENAID KMHS120ESS8 "On arrival cx showed me the damaged part of unit, cover inlet, replaced inlet cover, unit is now as designed...job complete"
Isidro L.
OVEN WHIRLPOOL KFGC558JSS "On arrival cx stated unit was not able to connect to WiFi, Called tech line Sr 7728859996, called WiFi tech line and connected WiFi, unit is now connected to WiFi... job complete"
Isidro L.
DRYER MAYTAG MGDB835DW4 "On arrival cx stated unit was not working or drying properly, on inspection found bad thermal fuse, replaced and installed new thermal fuse, tested unit, unit is now heating and operating properly as designed...job complete"
Danny G.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Rack wheel fell off Reinstall wheel int9 the bottom rack Test unit and rack is sliding in and out properly Advised client to used jet dry and to run hot water 1st Unit is now working properly
Danny G.
OVEN KITCHENAID KEMS378SSS05 Unit is not reaching proper temperature Found error code f6e0Test oven and oven won’t pass 338 Reset breaker power and reset controls Power up again and unit is reaching 350 Advised client if issue happens again she is going to need a new control board and also sensor bake.
Danny G.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Not dispensing ice Found faulty motor Replaced motor assy Reinstall unit and power and test dispenser and unit is now working properly
Danny G.
REFRIGERATOR KITCHENAID KBSD612ESS01 Water and ice taste funny Replaced water filter that client had Ran a gallon of water and taste the water and it is ok Set unit to proper temp Advised client to 24 hrs for unit to reach proper temp
Raymond H.
WASHER MAYTAG MVWX700XW1 "Upon arrival cx states unit not dispensing fabric softener, found cx not selecting fabric sofenter setting. Tested 7nit, unit functions as designed."
Isidro L.
WASHER WHIRLPOOL MVWB855DC4 "On arrival disconnected water supply lines, replaced water valve, calibrated and tested unit, unit is now operating properly as designed...job complete"
Andrew P.
REFRIGERATOR KITCHENAID KSSS48QMW01 Removed and replaced evaporator. Pulled vacuum on unit unit held vacuum. Recharged unit with 7.75 ounces of our 134A. Advise customer to unit 24 hours to cool
Danny G.
REFRIGERATOR JENN-AIR JS48PPDUDE01 Lights are not working and unit is turning on and off and stops cooling Replaced main controls and ui panelPower up unit and lights are flickering and freezer light side is out Need to order led module and lights ; ordrng 1 W10830288 (cntrl-elec) and 4 W11462342 (LED LIGHT )s
Raymond H.
DISHWASHER WHIRLPOOL WDT720PADM2 "Upon arrival cx requests dishwasher be inspected due to loose racks. Found upper rack missing coming locking tabs on wheels, rails, and rack. ; ordrng 2 WPW10082853 (pivot-tine)s and 1 WPW10082861 (stop) and 1 WPW10267076 (clip)"
Andy H.
REFRIGERATOR KITCHEN AID KRFC704FSS00 "Not cooling, found leak in condenser replace condenser and compressor tested unit found no other leaks working as designed"
Raymond H.
DRYER WHIRLPOOL WGD8000DW3 Parts never came in ordering console.; ordrng 1 W11133029 (panel-cntl)
James G.
RANGE AMANA ACR4303MFS3 Replaced burnt terminal block and repaired damaged wires.Tested ok
Raymond H.
REFIRGERATOR WHIRLPOOL WRS571CIHZ01 "Needs ice guide, missing guide.; ordrng 1 WPW10435760 (guide-ice)"
George Y.
WASHER WHIRLPOOL MVWB757JW0 Installed part tested check out ok complete no dents or dings cause by tech.
Antonio D.
DISHWASHER WHIRLPOOL KDTE334GPS0 Checked and tested cycles. Drain pump was noisy. Cleaned drain pump and tested unit. Repaired tub seal. .
Antonio D.
RESIDENTIAL REFR WHIRLPOOL WRF560SEYM05 Replaced ice maker and tested unit. Working ok.; used 1 4317943 (ICEMAKER) from stock
Joe M.
REFRIGERATOR JENN-AIR JF42NXFXDE01 Ice maker is not functioning. Found ice maker cannot fill with water because fill tube has frozen over. Unfroze tune and unit began to function as designed. Job complete
Perion R.
WASHER MAYTAG MVWB766FW1 Will need whole hinge assy. The metal arm is broken inside spring loaded hinge. ; ordrng 1 W11401116 (HINGE)
Antonio D.
OVEN WHIRLPOOL IBS350PXS01 Replaced oven thermal fuse. Control panel fuse is also blown. Called tech line to get part number. Ordered control panel thermal fuse. WPW10638608. Client is aware of the part. ; ordrng 1 WPW10638608 (fuse)
Joe M.
WASHER WHIRLPOOL MVW7230HC Clutch is causing machine to furiously shake after agitation. Replaced clutch unit is now functioning as designed. Job complete
Joe M.
COOKTOP WHIRLPOOL WCG55US0HS00 Unit is going to need a manifold because it will jot give gas to the burner. ; ordrng 1 W10594394 (manifold)
William L.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Found mullin bar with condensation, hunmity switch in off position , turn on mullin heater, unit has no water supply, turned off ice maker in freezer. Cx hearing water valves buzz when dry."
Joe M.
WASHER WHIRLPOOL WTW4855HW Unit is shaking a lot due to a bad set of suspension rods. Ordering parts.; ordrng 1 W11217817 (suspension)
William L.
REFRIGERATOR AMANA ASD2575BRW01 "Found bail arm extension removed, Reinstalled plastic bail arm extension not on wire bail arm, cleared ice buildup in ice shoot, found ice shoot door sealing properly. Unit operating as designed"
Joe M.
DRYER MAYTAG MGD8630HW1 Unit has a f3 e5 error code indicating shorted moisture sensor electrodes. Ordering part; ordrng 2 WP3387223 (cables)s
James G.
DISHWASHER WHIRLPOOL WDT730PAHV0 Fault code will not clear.; ordrng 1 W11305308 (cntrl-elec) and 1 W11368911 (UI)
Enrique R.
WASHER AMANA NTW4516FW3 "Installed new tub , ran normal wash cycle . All functions tested normal , no leaks ."
James G.
REFRIGERATOR KITCHEN AID KFIS29PBMS00 Fresh food evaporator frozen ; ordrng 1 WPW10277799 (harns-wire)
Raymond H.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Upon arrival cx states unit is leaking and pooling on floor. Found water supply line to unit leaking. Cx needs plumber, unit functions as designed."
Antonio D.
WASHER MAYTAG MVWB765FW3 Tested unit in diagnostics. Advised client to cut down on detergent usage. Unit operates per mfg.’s specifications. Tested ok.
William L.
WASHER MAYTAG MVWX655DW0 "No codes, found stripped washplate & hub, ordered washplate & hub for unit.; ordrng 1 W10528947 (drive hub kit) and 1 W10902814 (washplate)"
Antonio D.
WASHER MAYTAG MHW6630HC0 Checked unit and ran diagnostics. Found error code F0E2. Advised client to reduce detergent use. Checked drain hose and tested drain. Working ok.
James G.
MICROWAVE KITCHENAID KOCE500ESS07 "Installed board, same problem there; ordrng 1 W10217711 (inverter) and 1 W11346197 (MAG)"
Tyler F.
WASHER MAYTAG MVWB765FW4 Customer stated that the lid is broken. Found hinges missing and screws. Ordering stock at coast.; ordrng 2 WP693995 (screw)s and 1 WP8563965 (lid hinge) and 1 WP8572974 (lid hinge)
Joe M.
LAUNDRY WHIRLPOOL WTW7500GC2 Replaced door hinges job complete
William L.
DRYER MAYTAG MEDB835DW3 "Found debris stuck in blower wheel Assy, Removed debris from blower wheel Assy, ran dryer cycle, unit operating as designed"
Raymond H.
RANGE WHIRLPOOL WFG515S0JS0 "Upon arrival cx states right front burner not igniting properly. Grinder 1/6” of material from burner head and tested, unit functions as designed."
Antonio D.
FREEZER WHIRLPOOL WZF79R20DW03 Bad compressor. Ordered compressor and dryer. WPW10143759 and Please allow 2hrs. For compressor W10750851; ordrng 1 W10750851 and 1 WPW10143759
Darren A.
WASHER MAYTAG MVWX655DW2 "No codes present, ran through calibration, checks out okay, education on controls."
Antonio D.
WASHER WHIRLPOOL WTW5000DW1 Need hub and screws. W10528947 and WP8533953. Please schedule for next Tuesday.; ordrng 1 W10528947 (drive hub kit) and 6 WP8533953 (screw)s
J.E. T.
WASHER WHIRLPOOL WTW8500DC3 Cycled unit and found bad Cold water valve Not engaging. Inlet water valve will have to be replaced.; ordrng 1 W11165546 (valve)
Tyler F.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Customer stated that the unit is not cooling. Found evaporator is frozen over. Ordering harness not in stock. Customer to defrost unit for 24 hours.; ordrng 1 W11405276 (HARNESS)
Jim S.
COMPACTOR KITCHENAID KTTS505ESS0 Installed drive gear. Unit tested ok
Enrique R.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Customer concerns , rc and fc leds not working , ice maker works intermittently . Shorted leds , ice maker E5 error code- thermistor is bad .; ordrng 1 W10695459 (module) and 1 W11294907 (icemaker)"
Jim S.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Adjusted water intake time. To allow smaller cubes
Raymond H.
DISHWASHER KITCHENAID KDTM404ESS3 "Console and control parts are warranted. Upon arrival cx states unit not operating. Found shorted console and control; ordrng 1 W10913613 (cntrl-elec) and 1 W11024091 (console)"
George Y.
DISHWASHER WHIRLPOOL KUDS35FXSS8 Found dishwasher gasket right side not inserted properly reposition retested check out ok complete no dents or dings cause by tech.
George Y.
WASHER MAYTAG MVWB955FW1 Found rotor loose nocking reposition retested check out ok complete no dents or dings cause by tech.