Near South Pasadena, CA 91030
Juan
Job Details: 05/28/2020
OVEN WHIRLPOOL KCGS550ESS00 "Spoke to customer, no heat at all this time. Previously controls were not powering on, will like bring safety thermostat.; ordrng 1 WP4449751 (thrmst-fix)"
Near San Marino, CA 91108
Juan
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Right side fresh food door switch is broken, left hand switch not working properly. Both switches need to be replaced.; ordrng 2 W11396033 (DOOR SWITCH )s"
Near Hanford, CA 93230
Enrique
Job Details: 05/28/2020
WASHER WHIRLPOOL WFW85HEFW1 "Found f3e1 - water level sensor fault . Installed new switch , ran quick diagnostic test . All functions tested normal , no leaks ."
Near Hanford, CA 93230
Enrique
Job Details: 05/28/2020
WASHER WHIRLPOOL MVWB865GC0 "Maytag washer displaying LF error ( shorted valve ) , installed new valve , truck stock . All functions tested normal , no leaks . Collected $200.67 credit card .; used 1 W11165546 (VALVE) from stock"
Near Los Angeles, CA 91311
Danny
Job Details: 05/28/2020
MICROWAVE WHIRLPOOL KODE500ESS04 Broken door glass Need to order parts and rs call ; ordrng 1 W10827059 (door) and 1 W11354880 (GLASS DOOR) and 1 WPW10347596 (glass-door)
Near Thousand Oaks, CA 91320
Aaron
Job Details: 05/28/2020
OVEN KITCHENAID KEBC208KSS04 "Customer washed the lower oven door got liquid in between all 4 layers of the door glass est to separate and clean all of the glass is 303.00 mrs approved est, I separated all of the glass cleaned , put back together unit looks normal now at this time , payed in full by check"
Near Simi Valley, CA 93063
Aaron
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRX735SDHB00 "Checked operations unit fresh food Area is 37°F which is normal freezer section was 8°F which is high checked the set points to the refrigerator and found that the freezer was set to 5°F set that to 0° let the customer know that anything that comes out of the top vent next to the icemaker in the refrigerator section can and will freeze because temperatures of 15°F come out of that vent and the more water it has in it the easier it is to freeze it , customer is going to configure the refrigerator better so this doesn’t happen anymore the temperatures are normal nothing mechanical to repair at this time"
Near Moorpark, CA 93021
Aaron
Job Details: 05/28/2020
WASHER WHIRLPOOL WTW8000DW5 Checked unit is upstairs found it in a pan feet are down The heavier the loads more grains the pan they have is not smooth has ridges in it the rotor is grinding up against the pan on deep and heavy loads advise the customer to change the different pan that is smooth and the feet are down nothing mechanically I can do to fix that unit is working as designed
Near Phelan, CA 92371
Cesar
Job Details: 05/28/2020
RANGE WHIRLPOOL AGR5330BAS3 Found wire to ignitor for front left burner was pinched this shorted wire to ground causing ignitor for that burner not to spark rerouted wire and all checked good
Near Poplar-Cotton Center, CA 93257
Michael
Job Details: 05/28/2020
WASHER WHIRLPOOL WTW5000DW0 Cx states unit is now leaking and not agitating properly. Tipped unit back and found water leaking from gearcase this is new issue please bill accordinglyOrdering gearcase W11035751And wash plate W10752283; ordrng 1 W10752283 (WASH PLATE) and 1 W11035751 (GEARCASE)
Near Phelan, CA 92371
Cesar
Job Details: 05/28/2020
RANGE WHIRLPOOL WFG320M0BS3 Loose handle screws tighten screws all tested good
Near Pomona, CA 91768
Andy
Job Details: 05/28/2020
OVEN WHIRLPOOL WOS51EC7HS00 "Timer not working and WiFi, customer instruct on options turned off breaker reset unit. Instructed customer on Wi-Fi tested unit working good"
Near Fontana, CA 92336
Tyler
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL GI0FSAXVY011 Customer stated that the ice maker is not working. Found ice maker is not cycling ordering ice maker not in stock. ; ordrng 1 WP-WPW10300024 (Ice maker)
Near Alhambra, CA 91803
Juan
Job Details: 05/28/2020
WASHER WHIRLPOOL WTW5500XW0 "F7e5 shifter fault, F0e5 off balance, f7e1 basket speed fault,f0e2 Oversuds. Ran diagnostics, unit not agitating or spinning. Replaced actuator and splutch assy. Calibrated unit, Checked ops, unit is working fine.Unit has been worked on a few times since January by a different company."
Near Fresno, CA 93711
Irvin
Job Details: 05/28/2020
REFRIGERATOR KITCHENAID KBSD602ESS00 "The seal is torn, and twisted in the box reordering. ; ordrng 1 W10800804 (gasket-fip)"
Near Fresno, CA 93711
Irvin
Job Details: 05/28/2020
RANGE KITCHEN AID KDRU783VSS03 The large oven door will pop open when oven is in use. The screws are loose and hinges have some play replacing inner door screws and hinges. ; ordrng 4 3196537 (screw)s and 6 7101P426 (SCREW)s and 1 9759413 (door liner) and 6 W10292297 (screw)s and 1 W10774092 (hinge-door) and 1 W10774093 (hinge-door)
Near Pasadena, CA 91107
Juan
Job Details: 05/28/2020
REFRIGERATOR JENN-AIR JFC2089BEM01 "Replaced freezer door switch, checked ops, light is working fine now, ice maker getting proper voltage as well.Customer did not unplug unit to defrost. Instructed her to defrost to prevent issue from reoccurring."
Near Fontana, CA 92336
Tyler
Job Details: 05/28/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 Customer stated that the unit is frosting over again. Ordering control not in stock.; ordrng 1 KRFC704FPS03 (Cntrl elec)
Near Los Angeles, CA 91311
Danny
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Broken door handle Replaced and install new door handle Unit is working properly
Near Fresno, CA 93704
Irvin
Job Details: 05/28/2020
REFRIGERATOR MAYTAG MFW2055FRZ Cx says the unit is freezing. The dampener is not operating properly. Icing over staying open. ; ordrng 1 W10745484 (damper)
Near Visalia, CA 93277
Frank
Job Details: 05/28/2020
MICROHOOD WHIRLPOOL WMH31017HS Customer loud buzzing noise in micro hood motorPerforming diagnostics Found the same loud noise in motorMotor needs replacingWill order part; ordrng 1 W11441128 (HOOD FAN MOTOR)
Near Simi Valley, CA 93065
Danny
Job Details: 05/28/2020
FREEZER WHIRLPOOL WRS315SDHZ03 Unit is not cooling properly Found faulty defrost sensorsReplaced sensor and defrost unit with steam gun Reinstall unit advised client to allow 24hrs for unit to reach proper temp
Near Los Angeles, CA 91040
Antonio
Job Details: 05/28/2020
REFRIGERATOR KITCHENAID KRFC300EWH01 Damper is defective and gasket is worn out. Ordered parts.; ordrng 1 W10443221 (gasket-fip) and 1 W10594329 (control)
Near Porterville, CA 93257
Michael
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Installed retainerW11225849 and support W11230117Damper control now fits correctly.Reinstalled all panels and shelves reset temps to recommended and unit is now cooling as designed. Job complete
Near Porterville, CA 93257
Michael
Job Details: 05/28/2020
REFRIGERATOR AMANA ARS2667AS Cx states she changed water filter but now no water comes out at all.Tested water dispenser and no flow but valve hums. Opened door and found unit over packed with products took quick picFound temp setting to warmest setting took quick picCx states she was experiencing freezing of her vegetablesSo she lowered temp knob.Explained to cx issue of cold areas forming due to poor air circulation which led to frozen water reservoir. Advised to defrost for 48 hours then reboot unit. All ops are normal job complete
Near Porterville, CA 93257
Michael
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Cx states that when on recommended settings her vegtables are freezing and when she lowers the temps with the control her vegtables spoil prematurelySpanish speaking family has young daughter as translatorTech finds all ops as designed no functional failuresFreezer compartment temp adjustment is set in the middle.Temps in freezer checked with probe @5°Temps in rc @ 43°No ice or water build up found inside unit.Took quick pics of really small kitchen Kitchen is very humid compared to rest of homeTook quick pic of condensation built up on upper shelf cx was concerned aboutDocumenting findings with techline SR#7727751225Found deli drawers adjustment set to high humidity and changed to low humidity Cx changed airflow setting in fc back to recommended when tech left it on low on last visit.Job complete
Near Delano, CA 93215
Michael
Job Details: 05/28/2020
DRYER ELECTRIC MAYTAG MVWC415EW1 Removed and replaced water valve W11210459Rebooted unit and ran manual hot and cold and now have proper flow. Ran auto service test and unit passed all cycles as designed job complete
Near Atascadero, CA 93422
Tom
Job Details: 05/28/2020
WASHER WHIRLPOOL WTW5005KW0 "Entered diagnostics, found error code F2E1, F5E2, F7E6, F7E7. Entered diagnostic tests, Lid Lock not functional, no confirmation or physical lock. Water Valves functional, Drain functional, unable to test other components. Visual inspection of under carriage shows oil present, Belt deterioration, order and replace Control Board, Gearcase, Belt, and Splutch. Tech will return with Water Valve and Latch./Control Board - (W11320233)Gearcase - (W11035751)Belt - (W11239857)Splutch - (W10721967)/NOTE - CONTROL BOARD UNAVAILABLE? RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY, TECH REQUESTING ADDITIONAL SLOT; ordrng 1 W10721967 (drive pulley) and 1 W11035751 (gearcase) and 1 W11239857 (belt) and 1 W11320233 (CONTROL)"
Near Modesto, CA 95355
Cruz
Job Details: 05/28/2020
WASHER WHIRLPOOL WTW7500GC2 "Need to call whirlpool tech line to document that clothes are having white residue, cx claims they have changed soaps, and are still having same results, checked unit for codes found none, unit is working as designed at this moment."
Near Los Angeles, CA 91324
James
Job Details: 05/28/2020
WASHER MAYTAG MVW6230HW0 Unit has long fill error. Ran diagnostics and found hot water side not opening to allow water into unit. Ordering new water inlet. Will return when part arrives. ; ordrng 1 W11220230 (valve)
Near Visalia, CA 93292
Frank
Job Details: 05/28/2020
WASHER WHIRLPOOL WTW5000DW2 Now Customer stated sometimes during cycle it doesn’t rinse or drains And during spin you now thumping noisePerformed diagnostics Found agitating clicking noiseControl board malfunctioning No leaks found during testDon’t need drain pump weird; ordrng 1 W10913953 (actuator) and 1 W11116590 (cntrl-elec)
Near Pasadena, CA 91106
Francisco
Job Details: 05/28/2020
WASHER WHIRLPOOL LT5100XVN0 Last visit I repaired the washer. Now it’s a dryer issue. Checked unit found it working but it made noise as it tumbled. Also cx stated after running for a while unit hums and doesn’t not start. Ordering parts to complete repair.; ordrng 1 279827 (motor!dryer) and 1 4392065 (dryer repair kit)
Near Farmersville, CA 93223
Frank
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRF532SMHZ01 Customer stated no water goin into tray Performed diagnostics Flounder bad valve and water tube Installed parts Tested Water fill into trayJob completed
Near Montebello, CA 90640
Stephen
Job Details: 05/28/2020
WASHER WHIRLPOOL WTW8500DC5 "Ran diagnostics. Had f0e4, f3e2, f8e1, f2e1 error codes. Cleared error codes. Ran manual function test. Found hot water valve stuck closed, dripping. Needs water inlet valve.; ordrng 1 W11173599 (HOUSING )"
Near Exeter, CA 93221
Frank
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ Customer stated no cool in both compartments Replaced condenser fanThen evap when outDuring removing panel to install evaporator motor Found evaporator coil solid block ice covering vents causing restriction air flowRemoved ice installed evaporator motor Tested Passed all good cold air coming into both compartments
Near Claremont, CA 91711
Stephen
Job Details: 05/28/2020
WASHER WHIRLPOOL WTW8500DC5 Ran diagnostics. Had f6e2 error code. Some buttons are not responding. Needs console and control. Console out of stock at vendor.; ordrng 1 W11095624 (CONSOLE)
Near Shafter, CA 93263
Michael
Job Details: 05/28/2020
WASHER MAYTAG MVWB865GW0 "Cx states unit has a weird stuff on the inner wash tub and is staining her clothingTook quick pic of wash tubAll other ops are normalF7E3-motor drive module over currentCleared faults and ran auto service e testUnit fills, drains, Spins, and agitates as designed.Issue is cosmetic issue caused by a foreign object going through wash cycle.Was able to scratch off and is soap suds residue and fabrics lint from a blanket. Advised cx to use a brush and clean her tub. Cosmetic issue does not cause performance issues at all.Found cx using cup cup of liquid soap advised cx on proper soap use. All ops are as designed job complete"
Near Paso Robles, CA 93446
Tom
Job Details: 05/28/2020
DISHWASHER KITCHENAID KDTE254EWH1 "Unit not draining water completely, partial draining. Visual inspection of Air Gap shows biological blockage. Cleared blockage, ran Drain on unit multiple times, check okay. Tech was late, waived Labor for customer satisfaction, tech collected only SC. No damage to unit or home from tech, job complete."
Near Visalia, CA 93291
Frank
Job Details: 05/28/2020
MW OVEN COMBO MAYTAG MMV1153AAW Customer stated not heating again And control board issues Performed diagnostics Control is malfunctioning not working by pressing buttonsJust the clock works Can’t get it to turn on panel defective ; ordrng 1 53001348 (BRACKET PANEL)
Near Templeton, CA 93465
Tom
Job Details: 05/28/2020
WASHER MAYTAG MHW7000AW2 "Entered diagnostics, found no error codes. Ran diagnostic tests, all components functional, no error codes. Customer states that unit continues to run for hours. Conclusion is Control Board is not processing data correctly. Replace Control Board./Control Board - (WPW10692386)/Parts - 205.90Labor - 95.00SC - 0.00Tax - 14.93Total - 315.83/Customer declines repair, requesting refund for customer on previous repair attempt, job closed."
Near Los Angeles, CA 91040
Antonio
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRF560SMYM04 Ice maker fill hose was broken. Repaired tubing and corrected ice maker fill tube. Working ok.
Near Bakersfield, CA 93306
Dane
Job Details: 05/28/2020
DRYER MAYTAG MEDB765FW0 Upon arrival the unit would not start and was smoking from the back. Found terminal block melted and melted wires. Ordering all melted parts customer will provide new power cord; ordrng 1 279318 (terminal) and 1 279393 (screw) and 1 W10907915 (harns-wire) and 1 WP3397659 (block-term)
Near Bakersfield, CA 93306
Dane
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM Upon arrival the unit was not cooling. Found a leak in the fresh food evaporator and the compressor was blazing hot and making strange noises. Unit needs new compressor and new fresh food evaporator; rqstng P&A on 1 W10832994 (compressor) and 1 W11116006 (evaporator)
Near Victorville, CA 92395
Cesar
Job Details: 05/28/2020
WASHER WHIRLPOOL MHW3505FW1 F3E1 code water level error found clogged pressure switch hose cleared and all tested good
Near Los Angeles, CA 91324
James
Job Details: 05/28/2020
REFRIGERATOR KITCHENAID KBSN608ESS01 Found unit with lights in fridge and freezer flickering and out. Replaced modules and u it is now working as intended. All lights good.
Near Ripon, CA 95366
William
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL KSSC48QTS02 "Unable to enter diagnostics, unit controls not staying on, gave estimate for $859.44, labor $218.00. Ordered control brd kit. & evap fan motor. Collected $641.44, for service fee & parts; ordrng 1 W10789107 (cntrl-elec) and 1 W10822580 (evap fan motor)"
Near Los Angeles, CA 90042
Leon
Job Details: 05/28/2020
DRYER WHIRLPOOL WED7500VW Cx states that unit is not working properly.After running diagnostic check find that unit is not heating up Ordering heating element and thermostat Stock unit need second tech ; ordrng 1 8183097 (spring) and 1 W10843940 (thermostat) and 1 WP8182470 (thermostat) and 1 WP8182477 (thermostat) and 1 WP8182528 (element) and 1 WPW10483239 (thermostat)
Near Fresno, CA 93727
Irvin
Job Details: 05/28/2020
WASHER WHIRLPOOL WTW4955HW1 "Removed failed control. Installed replacement. Calibrated the new control, passed. All ops normal."
Near Glendale, CA 91202
Leon
Job Details: 05/28/2020
OVEN KITCHENAID KEBC208KSS0 Cx states that unit is not working after using self cleaning.Service pointer # 4317445No lights on console unit getting power but completely shuts off 2x labor please double oven wall unit ; ordrng 1 4453379 (microcomputer) and 1 WPW10176670 (blower)
Near Simi Valley, CA 93065
Aaron
Job Details: 05/28/2020
WASHER WHIRLPOOL MVWC565FW1 "Called tech line the were closed , unit Needs main board and harness and lock asm ordered parts ; ordrng 1 W11095106 (harns-wire) and 1 W11307244 (latch)"
Near San Gabriel, CA 91776
Stephen
Job Details: 05/28/2020
WASHER WHIRLPOOL WTW5000DW1 "Ran diagnostics. Had f5e1, f2e1 error codes. Cleared error codes. Replaced gear case, splutch, wash plate, belt, capacitor, suspension rods, screw( included w/ wash plate), and strike. Ran calibration, auto test cycle. Fills, agitates, drains, rinses, and spins properly. Instructed customer NOT to use powder detergent. Complete."
Near Moorpark, CA 93021
Aaron
Job Details: 05/28/2020
RESIDENTIAL REFR KITCHEN AID KRFC300ESS01 "Right side door gasket ripped , ordered parts to repair the unit ; ordrng 1 W10830162 (gasket-fip)"
Near Manteca, CA 95336
William
Job Details: 05/28/2020
WASHER MAYTAG MVWB765FW2 "F7E9, F2E1, unit making noise when drain pump running, removed debris from drain pump, ran self diagnostics, unit operating as designed. Instructed cx how to load washer."
Near Bakersfield, CA 93311
Dane
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Find arrival unit was not making ice. Found the icebox fan not running. Found a loose connection at the icebox fan. Secured connection and tested unit. Unit functions normal now
Near Shafter, CA 93263
Michael
Job Details: 05/28/2020
REFRIG/SIDE-BY-S WHIRLPOOL WRS322FDAM01 Cx states ice maker has fallen off into ice binRemoved ice maker and secure screws into liner.Installed all three screws back and ice maker is now correctly and securely installed. All ops are normal job complete
Near Bakersfield, CA 93311
Erick
Job Details: 05/28/2020
REFRIGERATOR JENN-AIR JFX2897DRP00 Install new parts on unit. Read tested unit and unit is now cooling in both sections with no noise. Job complete
Near Fontana, CA 92336
Tyler
Job Details: 05/28/2020
REFRIGERATOR KITCHEN AID KBSD608ESS01 Customer customer stated that the freezer Is over freezing and the refrigerator is too warm. Found user interface is setting freezer at negative 20? and refrigerator is warming up to 64?. Ordering user interface not in stock; ordrng 1 WP-W10798005 (Cntrl panel)
Near Santa Paula, CA 93060
Aaron
Job Details: 05/28/2020
RANGE WHIRLPOOL WFE505W0HZ1 "Retired the unit , the range now heats and works correct at this time"
Near Rancho Cucamonga, CA 91739
Tyler
Job Details: 05/28/2020
WASHER MAYTAG MVWB765FW3 "Customer stated that the unit is not spinning or draining. Checked unit for error codes found overloading, off balance load, and stuck key codes. Cleared codes and cycle tested. All working to specs. Calibrated unit water level. All works good at this time."
Near Rancho Cucamonga, CA 91701
Tyler
Job Details: 05/28/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Customer stated that the ice maker is still not working. Found heater fill tube not being turned on. Removed and replaced ice maker and interface tested all works good at this time.
Near Patterson, CA 95363
William
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRX735SDHV00 "Installed plastic block spaced for FF left door switch, tested switch & dispenser functions,unit operating as designed"
Near Bakersfield, CA 93314
Andrew
Job Details: 05/28/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 Removed and replaced ice maker adapter icemaker fan pan and gasket grommet. Advise customer to wait at least 24 hours for it to start making ice if you do still doesn’t make proper amount of ice to call back
Near Los Angeles, CA 91411
Randy
Job Details: 05/28/2020
DRYER MAYTAG MGD6630HW0 Complaint dryer quick time won’t go passed 15 mins. Cx instruct on use and time adjusting. Cx approves job. Vent is very long Cx has no vent issues now. All ops normal.
Near Upland, CA 91784
Jaime
Job Details: 05/28/2020
REFRIGERATOR WHIRPOOL WRX735SDHZ02 Water dose not dispense due to a bad water- valveOrdered parts; ordrng 1 W11043013 (valve)
Near Rancho Cucamonga, CA 91701
Tyler
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Customer stated that the ice maker stopped dispensing. Found ice jammed. Cleared and cycled ice maker. Set defrost settings to every 8 hours. All works good at this time.
Near Rancho Cucamonga, CA 91739
Tyler
Job Details: 05/28/2020
DISHWASHER WHIRLPOOL WDF330PAHS2 Customer stated that the unit is not always draining the water. Checked unit for error codes. No codes present. Checked float switch and found switch is not always making contact. Fixed and tested all works good at this time.
Near Santa Maria, CA 93458
Chase
Job Details: 05/28/2020
DRYER AMANA NGD4655EW2 "Heat coming on but not staying on. Took voltage check to ignitor, ignitor is good. Took voltage check to flame sensor, flame sensor not reading proper voltage. Also ordering new dryer repair kit, loud squealing noise upon cycle. Ordering flame sensor, dryer repair kit, and gas coils. Do not have parts on truck stock.; ordrng 1 4392065 (DRYER REPAIR KIT) and 1 WP338906 (FLAME SENSOR) and 1 WPW10328463 (COILS)"
Near San Bernardino, CA 92404
Tyler
Job Details: 05/28/2020
DRYER WHIRLPOOL WGD4815EW0 Customer stated that the unit is making noise. Found failed rollers. Removed and replaced rollers with dryer repair kit. Tested all works good at this time. ; used 1 4392065 (Repair kit) from stock
Near Santa Maria, CA 93455
Chase
Job Details: 05/28/2020
DISHWASHER WHIRLPOOL WDT750SAHW0 Don’t have part and needing; saved tckt
Near Baldwin Park, CA 91706
Juan
Job Details: 05/28/2020
WASHER WHIRLPOOL WFW560CHW0 "Spring clamp came off the front of the unit, bellow came off, it got scuffed but not damaged. Re installed door bellow and clamp. Ran diagnostics, unit’s power went off in the middle of it. Upon inspection different testing points found electrical power cord fits loose at outlet. Connected to a different outlet, using an extension cord, ran diagnostics, unit’s ops check fine.Instructed customer on how to load unit to prevent overloading and clamp not to come off. Also instructed to replace electrical outlet for proper operation. Unit is working fine."
Near Nipomo, CA 93444
Chase
Job Details: 05/28/2020
WASHER WHIRLPOOL WTW7500GW2 "Cx complaint that unit is taking to long to complete cycles, instructed cx this is a normal operation that the to,r is just an estimated time. Tested and received no error codes, ran through test cycle and unit running through all cycles and working by design. All ops testing normal. Cx is just not happy with performance of machine.Will need to call into WPL to get an SR number they are closed due to it being Saturday memorial weekend. Putting for pseudo for Tuesday. ; saved tckt"
Near Bakersfield, CA 93304
Erick
Job Details: 05/28/2020
WASHER WHIRLPOOL WTW6120HC0 InstAll new parts on unit. Re tested it and unit passed all test. Ran quick cycle with customer and it passed with no failures at the time of service. Job complete
Near Altadena, CA 91001
Francisco
Job Details: 05/28/2020
REFRIGERATOR JENN-AIR JUD24FCERS00 Will consult with tech line on this unit. Set a pseudo for Tuesday.; schdld next appmnt for 5/26 TUE !
Near Sierra Madre, CA 91024
Francisco
Job Details: 05/28/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Checked unit found adjusters broken at wheels. Ordering part.; ordrng 1 W10712395 (adjuster)
Near La Puente, CA 91744
Stephen
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRT519SZDW02 "Found dripping from FC into RC. Needs fan blade, plenum, cabinet sealed to liner. 2 count job. Allow extra time.; rqstng P&A on 1 W10916494 (FAN BLADE KIT) and 1 W10919804 (DUCT- AIR) and 1 WP2315539 (MOTOR)"
Near Covina, CA 91722
Stephen
Job Details: 05/28/2020
DRYER - GAS MAYTAG MGD5500FW0 "Ran diagnostics. Had f4e3 error code. Found restricted vent, dryer needs delinking per owner’s manual. ( had lint fire ).EST 342.07. Labor 289.46. Dryer needs to be pulled down for service or refrigerator needs to be moved for access. Will call back after duct cleaning is done. 2 count job. Allow extra time. 4392067 repair kit. Extra charge to move refrigerator if customer can’t ( 150.00 ); saved tckt"
Near Hesperia, CA 92345
Cesar
Job Details: 05/28/2020
REFRIGERATOR KITCHENAID KRSC703HPS00 Evap fan disconnected
Near Montebello, CA 90640
Stephen
Job Details: 05/28/2020
DISHWASHER MAYTAG MDB7749SBM0 "Ran diagnostics. Had 6-1, 6-4, 10-1, and 4-3 error codes. Found rinse aid leaking into DW. Needs dispenser. Fills and washes properly at this time.; rqstng P&A on 1 W11032769 (DISPENSER )"
Near East Los Angeles, CA 90022
Stephen
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Compressor runs, then cuts out on overload. Needs compressor, unit cover. 5 count job. Allow extra time.SEND SEALED SYSTEM TECH ONLY. Very small kitchen.; ordrng 1 482801 (MOUNTING KIT) and 1 W10626437 (COVER- UNIT) and 1 WPW10507886 (COMPRESSOR )"
Near Bakersfield, CA 93305
Patrick
Job Details: 05/28/2020
WASHER WHIRLPOOL WTW5000DW2 Found the unit not spinning all the time. Checked drain and pressure hose install. All good. Checked suspension and the 2 front suspension rods are missing bushings. Installed bushings to the front suspension. Tested unit. All ops checked good
Near La Crescenta-Montrose, CA 91214
Francisco
Job Details: 05/28/2020
DISHWASHER KITCHENAID KDPE334GPS0 "Checked u it found gasket popped out. Cx stated she has been dealing other this for 6 months. Removed gasket inspected track it looked ok, replaced gasket and tested ops unit now checks ok."
Near Pasadena, CA 91107
Francisco
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Checked unit found frost build up on fc evaporator. Frost choking up air flow and not allowing ffc to cool properly. Freezer also affected by condition. Cx inquired about reimbursement for his food I referred him to whirlpool cx service. Ordering parts to complete repair.; ordrng 1 2188175 (heater,defrost) and 1 W10911770 (harns-wire) and 1 WPW10384183 (thermistor)"
Near Pasadena, CA 91106
Francisco
Job Details: 05/28/2020
WASHER WHIRLPOOL WFW5090JW0 "Checked unit found outlet properly grounded and polarized. Unit is still not coming on. This will be a two man job, I need to unstack unit to do the console.; ordrng 1 W10367632 (filter) and 1 W11306664 (CONSOLE) and 1 W11334605 (TIMER ACU)"
Near Monrovia, CA 91016
Francisco
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRB322DMBW01 Checked unit power would shut off on entire unit when door switch was closed. Removed and replaced jazz board. Programmed with code 01 as specified on data plate. Unit now checks ok.
Near Covina, CA 91724
Stephen
Job Details: 05/28/2020
DRYER - GAS MAYTAG MGDC465HW0 "Not starting. Found wire terminal to thermal fuse loose. Recrimped wire terminal. Reconnected to thermal fuse. Dryer is tumbling and heating properly at this time. Instructed customer to have foil duct replaced with rigid duct, 1 elbow installed behind dryer. Instructed customer to call plumber or duct cleaning service. Complete."
Near Thousand Oaks, CA 91320
Joe
Job Details: 05/28/2020
REFRIGERATOR KITCHEN AID KFIV29PCMS02 Units fan is making noise due to ice damage. Ice is no longer building up. But damage was due to prior ice.; ordrng 1 WP2188874 (condenser fan motor)
Near Covina, CA 91722
Stephen
Job Details: 05/28/2020
DISHWASHER MAYTAG MDB8969SDM0 Ran diagnostics. Per service pointer # W11296667. S-code s22916 covers rails and labor. Found rack adjusters and stabilizers are broken. EST 274.69. Customer declined repair. Will call Whirlpool back. Complete.
Near East Los Angeles, CA 90022
Stephen
Job Details: 05/28/2020
DRYER - GAS MAYTAG MGDB855DC4 Ran diagnostics. No error codes found. Found potential gas leak at connector. Corrected connections.Chemical odor upon arrival when garage door was opened( not natural gas ). Instructed customer chemical fumes will be used as combustion air.Dryer is heating and tumbling properly at this time. No leaks found in dryer. Complete.
Near Alhambra, CA 91801
Stephen
Job Details: 05/28/2020
WASHER MAYTAG MHW5100DW0 "Installed dispenser/ inlet kit per service pointer # W11025472. Ran diagnostics. No error codes found. Ran quick test cycle. Fills, washes, drains, rinses,dispenses, and spins properly. Customer to reinstall dryer. Complete."
Near Claremont, CA 91711
Tyler
Job Details: 05/28/2020
WASHER MAYTAG MVWC555DW0 Customer stated that the unit is not washing. Found stripped wash plate ordering wash plate pleasesend diwn from bakersfield tuesday.; ordrng 1 WP-W10902814
Near Pasadena, CA 91106
Francisco
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL RTD23A Checked unit found temps within spec. Explained to cx her unit uses r12 which we can’t no longer service. She will consider replacing unit if it is not cooling properly. Collected svc fee.
Near Agoura Hills, CA 91301
Joe
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL KBFN502ESS01 Arrived at house. Customer informed me lg had already been to her house to repair unit. I believe the dispatch is messed up on this job.
Near Agoura Hills, CA 91301
Joe
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Units jazz board was acting erratic causing it to freeze food in top portion. Replaced jazz board and unit began to function as designed. Job complete.
Near Agoura Hills, CA 91377
Joe
Job Details: 05/28/2020
RESIDENTIAL REFR KITCHEN AID KRSC503ESS01 Units fan is not allowing cold air to circulate. Replaced fan scroll and unit began to function as designed. Tested thermisters in diagnostic test one and two. Job complete.
Near Oak Park, CA 91377
Joe
Job Details: 05/28/2020
WASHER MAYTAG MVWX655DW2 Tested unit for error codes found no error codes. Put unit through calibration and automatic test mode and still found error codes. Customer is concerned because unit is still leaving clothes dirty. I went over proper washing instructions with her and she informed me that’s how she washes her clothes normally. Will contact whirlpool Tuesday to see how to love forward with call.
Near Camarillo, CA 93012
Joe
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Replaced units water supply valve. Unit is now functioning as designed. Job complete.
Near Fontana, CA 92335
Tyler
Job Details: 05/28/2020
WASHER MAYTAG MVWX655DW1 Customer stated that the unit is making noise. Whirlpool replaced all drive parts cam is making noise and whirlpool tech broke dispenser. Removed and replaced cam and diapenser tested all works good at this time.
Near Modesto, CA 95350
Cruz
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Needs more work- sealed system tech- found a leak in the system, look a sd pics, freezer not cooling due the Freon leak. Allow 3 hrs for repair. ; ordrng 1 WPW10507886 (compressor)"
Near Montclair, CA 91763
Tyler
Job Details: 05/28/2020
MICROWAVE WHIRLPOOL GMC305PDB6 Customer stated that the inner cabinet is getting hot even when not in use. Quoted customer for repair customer declined. Whirlpool authorized trip charge.
Near La Verne, CA 91750
Tyler
Job Details: 05/28/2020
WASHER WHIRLPOOL MAVT734EWW Customer stated that unit is spinning off balance. Found suspension is worn. Quoted customer for repair. Customer declined. Collected service call.