Local Reviews
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Francisco S.
REFRIGERATOR WHIRLPOOL WRT112CZJW00 Checked compressor on my parts bin it is r600a unit. Sr#7727975317 Chris
Hector Z.
RANGE WHIRLPOOL WFG320M0BS3 "Replaced: Socket (W10856866), and Light Bulb (8009). Tested ok."
Francisco S.
DRYER - ELECTRIC MAYTAG MLG24PDAWW Checked unit found two issues. Coin slot would not accept coins. Disassembled coin receiver and found coin stuck on mechanism. Removed coin and receiver working ok. Found top dryer not starting and at zero minutes. Conducted check at door switch it is checking out ok. Found issue on white wire at harness. Open circuit on wire. Confirmed by unplugging switch at board and 0 mins went away. Providing estimate for repair.
Hector Z.
REFRIGERATOR KITCHEN AID KRMF706ESS01 Manually defrosted freezer compartment and replaced freezer door (W10815701) and Nameplate (W10839793). Tested ok.
Cruz B.
DRYER WHIRLPOOL WED5000DW2 "Fixed- installed new part (seal door) door is now sealing, no gaps, unit is working as designed, cx ok repair."
Francisco S.
DISHWASHER WHIRLPOOL KUDS30FXPA2 Checked unit it is checking ok on diagnostics. But cx states clean light is not lit after cycle is done. Report all testing and findings to tech line they advised replacing main board and latch. Found board is discontinued.; 1 W10380262 (latch asm) and 1 W10380686 (MAIN BOARD)
John B.
REFRIGERATOR KITCHENAID KFIS29PBMS02 "Cleaned out the drain trough inside the refrigerator section, unplug the drain tube. Tested to see a water drain through the system properly, tested good at this time.; ordrng 1 W10612142 (adapter)"
Cruz B.
WASHER WHIRLPOOL WFW72HEDW0 "Fixed- installed new parts (panel cntrl, cntrl elec, water let vavle) put unit in a diagnostic test mode it completed filled, wash, drain, spin, locked & unlocked, no codes, no leaks, unit is working as designed, cx ok repair."
Jonathan C.
REFRIGERATOR WHIRLPOOL KRFC704FPS00 Found drain line to pan came off reinstalled tested working to spec no leaks
Francisco S.
REFRIGERATOR WHIRLPOOL MTB1956GEW "Checked unit found obstructed air duct from freezer to refrigerator. Advanced timer manually to defrost cycle, heater came on. Left it on defrost hole defrosting unit. Unit kicked out of defrost on its own which confirms timer is ok. Cleared duct and asked cx to monitor temp. Unit checks ok."
Kevin M.
REFRIGERATOR MAYTAG MSS25C4MGB00 "Customer concerned with water dripping at dispenser. I tested unit, all tests normal. I instructed customer to watch out for stuck cubes in dispenser chute because that will cause dripping."
Kevin M.
WASHER WHIRLPOOL WTW8040DW4 Unit making loud squealing sound when spinning. Found squeal coming from gearcase shaft rubbing on tub seal. Removed and gearcase and washplate. Tested and calibrated unit. All tests good.
Rod H.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Won’t wash dishesConfirmed no water being moved in cavity.Fills, drains and heats but no wash action.Ordering main wash motor and electronic control due to numerous problem codes and motor inop; ordrng 1 W11085683 (pump&motor)"
Rod H.
FREEZER JENN-AIR JBZFL30IGX00 Intermittent ice productionSr# 7727979746 Kevin ; ordrng 1 W11234554 (icemaker)
Kevin M.
DRYER WHIRLPOOL WGD5000DW3 "Timer shaft broke off inside of timer and I can’t get timer shaft piece out of knob. Also door seal is damaged and not sealing. Unit needs timer, knob and seal. Ordering parts. ; 1 W10756270 (knob) and 1 W10906683 (seal-door) and 1 WPW10185992 (timer)"
Lance V.
DRYER ROPER RED4516FW0 "Found vent to home unsatisfactory. No air flow leasing out to home, there must be a blockage, also can see hose is off and needs to be reconnected with home fascia.referred customer to dryer vent service/contractor"
Rod H.
REFRIGERATOR WHIRLPOOL WRS325SDHW04 Returned to replace. Defective parts. W11405276 and w11174836. As designed op will return in 24-48 hrs
Kevin M.
WASHER MAYTAG MVWB955FC1 Unit leaking in front left corner and display is not responsive. I tested unit and found leak coming from dispenser area. Per service pointer new designed dispenser need to be installed. Control panel is not responsive. Failed panel. Ordering panel and dispenser. ; 1 W11025446 (panel-cntl) and 1 W11290602 (DISPENSER )
Juan G.
WASHER WHIRLPOOL WFW95HEDC0 "F301 water level system error. Door locked on arrival, drain pump activated. Unlocked door manually, replaced pressure switch. Made sure pressure hose was not compromised. Ran diagnostics, unit is working fine now."
Antonio D.
WASHER WHIRLPOOL MHW5500FW1 Wrong part reordered water valve and cover.; ordrng 1 W10599356 (water inlet valve) and 1 WPW10365887 (disp.housing cover)
Lance V.
DRYER MAYTAG NED4655EW1 "Fixed- took back panel off found loose connection to thermal fuse causing no operation. Repaired wiring and re-connected. Unable to test due to no 240v connection in RAC. Advised unit is fully operational, any issue please reach out"
Irvin F.
REFRIGERATOR KITCHENAID KRMF706EBS01 Removed power from the unit. Installed evap motor and control. Powered unit. Cycled on. All ops normal.
Kevin M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Unit not cooling in RC and leaking down ice bucket. I tested unit and found damper control not working and ice maker is cycling even when turned off causing leak. ; ordrng 1 W11043763 (cntrl-elec) and 1 W11265135 (panel-ui) and 1 WPW10196393 (damper control assy) and 1 WPW10300024 (icemaker)
Cruz B.
REFRIGERATOR WHIRLPOOL WRF767SDHV00 "Need more work- found freezer led light not working causing ff led lights to flicker, need to order part for unit. ; ordrng 1 W10695459 (module)"
Frank P.
REFRIGERATOR WHIRLPOOL WRS571CIHB01 Customer stated food still freezing Performed diagnostics Found freezer was set at minus 10 And refrigerator set @37I’ve corrected and set too correct temperature Tested PassedJob completed
Jim S.
REFRIGERATOR KITCHENAID KRFC704FPS01 Replaced evaporator cover
Raymond H.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Installed evap motor and all controls. Tested, unit functions as designed. "
Danny G.
REFRIGERATOR WHIRLPOOL WRS973CIDM00 Unit is not cooling and found evap ref side full of frost Used steam gun to defrost evapDefrost drain tube Replaced and install new sensor Program unit to defrost mode 2 Reinstall unit and advised client to allow 24hrs for unit to reach proper temperature
Danny G.
WASHER WHIRLPOOL WTW4816FW2 Unit is shaking all over the place Test unit and found unit not leveled properly and legs were all the way up Lower legs on washer and level unit out Reinstall washer and instruct client on how to load washer and what’s cycle to use depending on load and also showed her to use he soap only and to clean washer once a month with a afreshTest u it with a load of 6 towels and unit is washing and spinning properly
Lance V.
M/W OTR WHIRLPOOL WMH32519HZ1 "Tech line sr#7727979248Safety sr#7727949141On arrival unit is uninstalled and in garage. Customer states unit started fire and glass broke. Unit is not functional, door interlock issue, broken glass outer and needs new control panel. ; ordrng 1 W11173823 (door/mw) and 1 W11184551 (panl-cntrl) and 1 W11244494 (interlock)"
Kenneth M.
WASHER MAYTAG MVWC565FW0 Installed motor and belt and tested unit. Unitnks now wkrkkng properly.
Lance V.
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 "Needs work- test mode found D9 failed defrost sensor/thermistor. Needs to order parts for repair. Psp part need extra time for parts, also unit needs to be fully defrosted prior to return for repair.; ordrng 1 W11405276 (HARNESS) and 1 WP2323198 (defrost heater)"
Jim S.
REFRIGERATOR KITCHENAID KRFF507HPS00 The condenser covers insulation was installed improperly. The insulation was blocking the fan blade from moving. There is a fault code of E5 which is a faulty ice maker thermistor ; ordrng 1 W11294907 (icemaker) and 1 WPW10577369 (cover-back)
Danny G.
DISHWASHER WHIRLPOOL WDF330PAHS3 Unit is not washing the dishes Found faulty pump motor Replaced motor and reinstall dishwasher Ran a self test cycle and unit completed with no issues and no leaks Unit is working properly
Hector Z.
REFRIGERATOR KITCHENAID KRSF705HPS00 "Replaced: Fan Scroll (W11098695), and Thermistors (W10316760). Set the defrost mode to (2) to defrost every (8) hours. Tested ok."
Michael M.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Killed power to unit, installed new ice maker W11294907Removed and installed new user interface W11387386Rebooted unit and is now blowing cool air. Entered service test and ice maker harvest and fills as designedAdvised unit to wait 24 hours for ice production job complete"
Frank P.
DRYER WHIRLPOOL WGD4815EW2 Called dispatch Too locate address Mark called nobody answers It’s all good I found itCustomer stated the breaker keeps tripping when washer and dryer is turned onThey fixed the breaker issue Now dryer isn’t dryingPerformed diagnostics Found most of the fuses has no voltage And timer isn’t counting down defective Will order parts; ordrng 1 279311 (ignitor kit & bracke) and 1 W11050897 (cutoff-tml) and 1 WP3387134 (thrmst-fix) and 1 WP3392519 (thermal fuse) and 1 WPW10185981 (timer)
Frank P.
REFRIGERATOR JENN-AIR JF42SSFXDA00 Called dispatch spoke too Naomi To call customer for early arrival11:30 is the new time Customer stated refrigerator gasket isn’t sealing and ice maker making as it shouldPerformed diagnostics Found gasket on both left and right side worn and flattened Ice maker makes ice not as much Will order parts; ordrng 1 8201809 (gasket-fip) and 1 WPW10277450 (icemaker)
James G.
DISHWASHER KITCHEN AID KDTE104DSS0 "Heater grounded damaged heat circuit in control ; 1 W10703867 (heater) and 1 W10854215 (cntrl-elec)"
Frank P.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Customer stated buzzing noise ( refrigerator )Performed diagnostics Found condenser fan motor malfunctioning Will order part; ordrng 1 W11387394 (CONDENSER FAN MOTOR )
Raymond H.
DISHWASHER KITCHENAID KDFE104HWH0 Upon arrival cx states unit leaking and damaged house wall and structure. Found fill hose from water valve with pin hole leak. Needs hose.; ordrng 1 W10878507 (inlet tubing)
Rod H.
DISHWASHER MAYTAG MDB4949SDM3 "Door won’t close and latch tightConfirmed Found hinge in door dislodged from pivot pin and reinstalled returning product to as designed operation Upper mounting structure below cabinet is torn out making mounting hardware,.......impossible to resecured to cabinet"
Jaime G.
DRYER - GAS MAYTAG WGD5000DW3 Found doors handle cracked. Had it replaced; used 1 W10861225 (HANDLE) from stock
Kenneth M.
REFRIGERATOR MAYTAG MFW2055FRZ00 Door not closing properly due to bad slides. Ordrring new left and right adapter ; ordrng 1 WPW10397636 (Adapter) and 1 WPW10397635 (Adapter)
Danny G.
DISHWASHER WHIRLPOOL WDF520PADW7 Unit is not washing the dishes Ran test mode and found error code f7e1 no motor running Need to order parts and rs call ; ordrng 1 W10906426 (cntrl-elec) and 1 W11025157 (pump&motor)
Michael M.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Cx states unit is still too warm inside rc after last repair. Freezer works fine.Temps on control are recommended on fc and set to max cold on rc. Checked temps with thermal probe fc is @ 3°Rc is @Ordering diffuser W11317276 and user interface W11214887Office to reach call when parts are available; ordrng 1 W11214887 (USER INTERFACE) and 1 W11317276 (DIFFUSER)
Michael M.
KITCHEN KITCHENAID KDFE104DWH3 "Cx states unit will fill but not rinse. Leaves soap pod undissolved.Started normal wash cycle. Unit fills as designed, diverted motor becomes stuck and just clicks needs sump assembly WPW10455268Office to reach when parts are available; ordrng 1 WPW10455268 (SUMP ASSEMBLY)"
Tom R.
M/W OTR WHIRLPOOL WMH31017HZ3 "Found unit with inconsistent communication to UI, Main Fuse continuity check okay, power supply check okay. Order and replace Filter Board./Filter Board - (W10422269); ordrng 1 W10422269 (filter)"
Raymond H.
MICROWAVE WHIRLPOOL WMHA9019HZ1 Dustin SR 7727980321 states UI needs to be replaced. States to order door straight from WP not marcone. ; ordrng 1 W11186019 (door/mw)
Raymond H.
REFRIGERATOR KITCHENAID KRFC704FPS01 Ordered data loggers.
Raymond H.
REFIRGERATOR KITCHEN AID KFIV29PCMS03 Cx responsible for parts via W11092686E for defrost parts total 227.05. WP covering labor for sealed system and defrost issue.; ordrng 2 67006425 (screw)s and 1 8201675 (compressor) and 1 W10633627 (motor-evap) and 1 W10836964 (pan-drip) and 1 W11116006 (evaporator) and 2 W11456069 (CLAMP)s and 1 WPW10277799 (harns-wire) and 2 WPW10339879 (tie-wire)s and 1 WPW10389152 (support)
Irvin F.
REFRIGERATOR KITCHENAID KFIS29PBMS00 The unit needs the compressor. The FREZER evap coils are restricted. Replacing coils and compressor. ; ordrng 1 W10168473 (compressor) and 1 W10248589 (evaporator)
Jim S.
WASHER WHIRLPOOL MVWC465HW2 open coil in the water valve; ordrng 1 W11210459 (valve)
Francisco S.
WASHER/COMMERCIA MAYTAG MHN33PDCWW1 Checked unit found error code for mcu. F11. ; 1 WPW10384849 (cntrl-elec)
Enrique R.
MICROWAVE WHIRLPOOL WMH78019HZ0 Whirlpool microwave working intermittently open/close error . In diagnostics found f4e9=accu pop error . Need control and door switches . Sr#7727945257 .; ordrng 1 8206232A (lamp 40 watt) and 1 W10211974 (switch) and 1 W10269458 (switch) and 3 W10727360 (microswitch)s and 1 W11128342 (cntrl-elec)
John B.
REFRIGERATOR KITCHENAID KRFF507HPS00 "Spoke to whirlpool technical, Kathy. The icemaker is overflowing and making large cubes that bridge. The suggestion is the interface controls the icemaker water level. The water pressure appears normal.; ordrng 1 W11171229 (panel-ui)"
Cruz B.
FREEZER MAYTAG MFF2558FEW00 "Need more work- found ice maker not producing ice, cx claims ice maker stopped producing ice a few ago and water is leaking from ice maker when filling, temps are ok, jumped t & h it did not cycle, ordering part for unit. ; ordrng 1 W10884390 (icemaker)"
Enrique R.
DRYER WHIRLPOOL WGD49STBW2 "Installed new gas burner , all functions tested normal at time of service ."
Cruz B.
DRYER WHIRLPOOL WED5000DW2 Installed new door- door seal came defective-reordering part for unit. ; ordrng 1 W10906683 (seal-door)
Enrique R.
WASHER MAYTAG MVWB765FW3 "Installed slider assembly , ran rapid wash cycle . All functions tested normal at time of service . No leaks ."
Cruz B.
WASHER WHIRLPOOL WFW6620HC0 "File # 7727794373 sterling from whirlpool tech line said to replace glass door, door has a gouge and sharp edges that might be putting holes in cx clothing, look at pics, found shocks to be good, checked unit for codes and found f0e2 over suds, whirlpool has documented cx claims unit is damaging clothing. Ordering door per tech line, send cx this work order via email please thanks. ; ordrng 1 W11316777 (DOOR GLASS)"
Enrique R.
REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Inspected whirlpool refrigerator . Customer concerns , door gaskets not sealing correctly . Found door mullion was not engaging on top , not closing all the way . Adjusted door . All functions tested normal ."
Enrique R.
REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Installed control box . now all functions work as designed , No leaks ."
Cruz B.
RANGE WHIRLPOOL WFE550S0HV1 "Need more work-found no power to front control panel, oven is not working due to bad control elec. top burners are working fine. Ordering part for unit. ; ordrng 1 W11295998 (cntrl-elec)"
Cruz B.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Need more work- power outage- cx claims they had a power outage a few days ago and caused issue with led lights, will not go into diagnostic testing, deli ui is not working, motor dispenser not working, not dispensing water as well, both compartments are cooling, compressor is running. ; ordrng 1 W10830278 (cntrl-elec) and 1 W10830288 (cntrl-elec) and 1 W10843055 (cntrl-elec) and 1 W11092502 (panel-ui) and 1 W11092503 (panel-ui)"
John B.
WASHER MAYTAG MHW5500FW1 F5E2 latch error code. Replaced the door lock latch assembly. The washer tested good at this time. No fault or errors after repair.
Danny G.
DISHWASHER KITCHENAID KDTE104ESS2 Unit is leaking water Found water leaking water from diverted valve Error code F9e1Provided cod estimate to client Collected payment by card Client is going to speak with his wife 1st then call us back Advised him he has 30 days to think about it If client calls back please order sump assy ; ordrng 1 WPW10605057 (pump and motor assy)
John B.
KITCHEN KITCHENAID KDHE704DSS0 "FIVE HOURS to do this job. The dishwasher tub was rusted through. Replace the dishwasher tub, the wiring harness, the drain pump, and the optical water sensor. The dishwasher tested good."
Danny G.
DOUBLE OVEN WHIRLPOOL KODE500ESS04 F2e1. Stuck/Shorted keypadF2e0 Keypad disconnectedF6e1 Over temperature upper tempF6e9 lower oven lost communication Oven is not responding and multiple error codesPut unit into test mode and found error codes Need to order parts and rs call ; ordrng 1 W10801665 (cntrl-elec) and 2 W10859573 (sensor)s and 1 W11179310 (cntrl-elec)
Lance V.
REFIRGERATOR JENN-AIR JFFCC72EFS02 "Tech line sr#Test# 38+39failed 0v to compressor. Full loss of cooling, compressor not starting due to issue within electronic control boards , Needs new Orion board and control boards; ordrng 1 W11114721 (cntrl-elec) and 1 W11336586 (ORION BOARD)"
Lance V.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Unable to service unit, customer power to home is off and they are awaiting PgE to help get it back on. Advised customer to reschedule service"
Cruz B.
WASHER WHIRLPOOL WTW7500GC2 "Fixed for fcc- found LF displaying on screen, checked for codes and found f8-e1 inlet valve failure, removed bad one and installed new one (valve) put unit in a auto test 51 calibration test 52 all passed, clear code, no leaks, unit is working as designed, cx ok repair."
Cruz B.
DRYER MAYTAG MEDC465HW0 "Fixed for fcc- found unit grinding and thumping during any cycles, removed front panel and drum and rollers, belt, tension pulley to be bad, removed bad ones and installed new ones from SP ( 4392065 dryer repair kit). Reassembled drum and front panel tested unit in a high heat cycle it fine, runs quiet. Cx ok repair. ; used 1 4392065 (DRYER REPAIR KIT) from stock"
Danny G.
REFRIGERATOR KITCHENAID KRFC704FBS Floor damage due to water leak When arrived at the house the unit was already pulled out and sitting on a piece of cardboardThe client stated that a technician from a different company came out and fixed the leak . Found filter needs replacement Advised to replaced filter and run a gallon of water out of dispenser. At this moment the unit was not leaking has not been leaking for a couple of days .
Kenneth M.
WASHER MAYTAG MVWX655DW0 Customer is experiencing slipping in gearcase during the motor ramping up to slow down tub. Ordering new gearcase belt and cam. Rescheduled customer for wednesday 6-3-20; ordrng 1 WPW10006384 (Belt) and 1 W11035751 (Gearcase)
Kenneth M.
MICOWAVE MAYTAG MMW9730AS00 Installed inverter and magnetron. Unit is not kicking on. Hear the zapping noise. But found blower fan not on. Repkaced fan and teatdd unit is kicking off on over heat over load. Prdrring MW board. Customer ckncerned about heating in oven. Confirmed heating not right. Ordering main ckntrol. Navigator board. Did not reschedule. ; ordrng 1 WPW10486188 (MW control) and 1 W10550512 (Control) and 1 WPW10284942 (Board)
Lance V.
DISHWASHER KITCHEN AID KDTM354DSS4 Needs work- found faulty wash pump motor making screeching noise as well as vent fan motor bearing failed. Customer decided not to repair unit any further due to being uneconomical repair. Customer to purchase new unit
Kenneth M.
DRYER ROPER RED4516FW0 Installed motor. Tested. Unit is working properly. Customer approves function at this time.
Timothy J.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Fc temp is only 23f. RC temp is 42f. The pressure are 0-2 and 110-120 psi. Compressor is running at a low speed. When I checked the low side pressure on the compressor gas and dye escaped. This seamed very oily. This unit will need a senior sealed system tech to troubleshoot and purge with nitrogen.See notes on reschedule.; ordrng 1 WPW10143759 (dryer)
Kenneth M.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Installed panel housing board and tested unit. Unit is now working properly.
Kenneth M.
REFRIGERATOR WHIRLPOOL WRF555SDFZ Unit not making ice due to faulty ice maker. Replaced ice maker with Pre-ID and tested unit. Unit is now working properly.
Jonathan C.
REFRIGERATOR WHIRLPOOL WRF767SDHV00 Found led bad need led; ordrng 1 W10843353 (module)
Hector Z.
RESIDENTIAL REFR WHIRLPOOL WRT311FZDW01 "Customer is concerned of fresh food compartment freezing the food under the supply air vent. I adjusted the temperature and the damper position, also I advised the customer that any food containing high water content that is place it under the supply air vent can have the chance to freeze up. Tested ok."
Irvin F.
WASHER WHIRLPOOL MVWC465HW2 "F0/E4-HI TEMP IN RNSE, F0/E5-OFF BAL, Checked the install of the washer hoses, they are reversed. Corrected install issue. Ran components test, and calibration. The unit is now operational. All ops normal."
Irvin F.
REFRIGERATOR WHIRLPOOL WRX735SDHW01 "New unit cx has questions on ice bucket removed shelf location, and the unit running for 2days straight. The cx doesn’t keep a lot of food. Explained the unit will run a lot without a lot of food. Adjusted shelf and drawers. Answered all questions and concerns. All ops normal."
Jonathan C.
REFRIGERATOR WHIRLPOOL KRFF507HPS01 Tested unit found ICEMAKER working as designed and this is normal operation tested all components witch passed diagnostics working to spec at this time
Jonathan C.
REFRIGERATOR MAYTAG MFW2055FRZ00 Found screws that hold ICEMAKER had fallen out reinstalled tested working to spec at this time
Frank P.
WASHER MAYTAG MVWC565FW0 Customer stated loud clicking noise Performed diagnostics found agitator has cracksSoap scum has build up I cannot remove agitator tried everything Andrew has instructed me too Please reschedule for Monday Andrew is riding with me at 9am earliest as possible thank you; schdld next appmnt for 6/1 MON 9-9
Frank P.
REFRIGERATOR MAYTAG MRT118FFFH0 Customer stated not cooling at all Customer just bought refrigerator 3 weeks agoPerformed diagnostics 120 volts coming inCompressor isn’t turning onMaking a tap noise at start device Turns on compressor for a short periodOhm out compressor 10 across 6 top to bottom left. 4 top to bottom rightCalling tech supportSpoke too - Robert Explained situation - gave him my readings from compressor Robert says compressor is good bad start device cause it’s sparking at connection at compressor if that doesn’t work change compressor SR# 7727943749; ordrng 1 W11092533 (start-dev) and 1 W11209866 (compressor)
Jonathan C.
REFRIGERATOR WHIRLPOOL WRS325FDAB02 Found the freezer setting maxed and refer setting maxed it was 55 in refer and below 0 in freezer checked damper closed turned settings down and damper opened check temp at vent witch is at 0.6 customer upset says that it not fair and unit should be replaced and that Fresno Lowe’s say I would replace unit call tech 7727944753 said to put data logger in unit and monitor reps for at least 48 hrs customer upset started yelling at me called Lowe’s told them what she had said
Frank P.
WASHER WHIRLPOOL WFW75HEFW0 Customer stated washer will work at times then turns offPerformed diagnostics Found main board at fault Installing new board bad connector snapped off during plugging it in...this board defective Needs new board Will order ; ordrng 1 W11201274 (cntrl-elec)
Jonathan C.
REFRIGERATOR KITCHENAID KRMF706ESS01 Installed dc power board tested wiring to from board to cabnet found broken wire to close to cabnet to be repaired removed dc power board customer to replace unit
Frank P.
FREEZER WHIRLPOOL WZF34X18DW03 Customer stated gasket has openings seeping a lot of airPerformed diagnostics Notice Gasket is deformed Huge gaps on top and sides Gasket is unreliable Needs new gasket Will order part; ordrng 1 W10856583 (gasket-dor)
Jonathan C.
FREEZER WHIRLPOOL WRX986SIHZ00 Called tech 7727949727 found low side at 10 psi and high side at 197 tryed to clear with nitrogen blow 120 psi through system recharge system had 5 psi on low side and 207 on high side called tech back unit is non repair
Chase F.
WASHER MAYTAG MVWX655DW0 "Diagnosed washer. Found a bad gearcase making loud jet noise. Ordering parts for repair and submitting for gearcase labor.; ordrng 1 W10528947 (HUB) and 1 W10721967 (CAM) and 1 W10902814 (WASHPLATE) and 1 W11035751 (GEARCASE)"
Chase F.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Door ajar light staying on, ordering board and UI. Door switches testing out normal. Give call back to FP this is his original call.; ordrng 1 W11043763 (CNTRL) and 1 W11265135 (UI)"
Chase F.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "F4e3, motor not running. Ran through test. Found unit is filling with no problem. Will need new sump assembly. Ordering part for repair.; ordrng 1 W11085683 (SUMP ASSEMBLY)"
Jonathan C.
OVEN WHIRLPOOL W0S51EC0AB01 Installed blower only charged for part see other work order
Jonathan C.
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Found ice bin not installed properly reinstalled tested working to spec
Chase F.
DRYER WHIRLPOOL WED5620HW1 Unit vibrating and making squealing sound during cycle. Needing new dryer repair kit. Do not have any of these dryer repair kits on my truck stock. Ordering belt as well Incase size of belt if different.; ordrng 1 4392067 (DRYER REPAIR KIT) and 1 661570V (BELT)
Frank P.
WASHER MAYTAG MVWB765FW4 SR#7727726493 . Customer stated too me cycles stops and starts Performed diagnostics didn’t hear any noise Found defective boardInstalled Tested Passed Job completed
Dane K.
WASHER AMANA NTW4516FW3 Arrival the unit was banging around. Removed and replaced suspension and tested unit. Unit functions normal now
Dane K.
REFIRGERATOR WHIRLPOOL WRX735SDHZ02 Remove water valve and tested. Unit functions normal
Andy H.
WASHER WHIRLPOOL WTW5000DW0 "Not washing, found motor not working, replaced motor and tested unit working properly"
Kevin M.
REFRIGERATOR MAYTAG MFX2570AEM0 Unit not making ice and light not coming on in FC. I found failed ice maker and failed FC door switch. Needs new style ice maker and new door switch. Ordering parts. ; ordrng 1 W10882923 (icemaker) and 1 WP12466115SP (light switch)
Andy H.
REFRIGERATOR KITCHENAID KRFF507HPS00 "Not making ice, found fill tube frozen, called techline, instruct customer on temp settings tested unit working properly"
Patrick C.
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Wen you open the doors the fridge compressor fires up but when doors are closed it turns off. Needs control and door switches ; ordrng 2 W11384469 (SWITCH )s and 1 WPW10503278 (refer elect cont brd)
Patrick C.
REFRIGERATOR WHIRLPOOL WRS312SNHW Found the units t having issues with ice maker. Wasn’t hooked up properly needs sleeve from kit ; ordrng 1 WRS312SNHW (ICE MAKER KIT )
Andy H.
WASHER MAYTAG MVWX655DW1 "Unit moves and shakes a lot, replaced shocks tested unit working properly"
Michael M.
WASHER MAYTAG MVWB765FW3 "Cx states when she starts wash cycle unit does not fill with waterF8E1-F3E2-F0E4-F7E9-F8E1-Ran manual hot and cold valve hums but no flowRemoved hoses and verified good pressure to unitReplaced water valve W11172234Retested manual hot and cold and have proper flowRan unit through auto service test and unit now fills, agitates, drains and spins as designed. All ops are normal job complete"
Juan G.
WASHER MAYTAG MVWC415EW0 "Unit is not engaging for spin cycle. Ran diagnostics, found gear case is very noisy. Gear case needs to be replaced along with actuator and drive pulley.Provided customer with estimate, they will purchase a new one instead."
Erick S.
REFRIG/SIDE-BY-S WHIRLPOOL n/a Cycled unit and found left door sliding causing it to hit inner liner. Door is not ceiling all the way causing ice to build a frost and not make any ice. Door cam has came out of top left hinge causing failure. Unit will need complete new door. Outer housing is weak and will also need to be replaced with icemaker; ordrng 1 LW11038915 (dor-fip) and 1 W10873791 (icemaker) and 1 W11126296 (cover-frnt)
Juan G.
REFRIGERATOR WHIRLPOOL WRF736SDAM13 "Evaporator fan not working. Replaced evaporator fan motor, de iced evaporator area. Big block of ice at capillary tube/evaporator junction. Checked ops, evaporator fan is working fine now."
Erick S.
DISHWASHER WHIRLPOOL WDT920SADM0 "Spoke with ap this morning. He will be running call as a second opiniont"
Patrick C.
REFRIGERATOR WHIRLPOOL WRS325SDHW05 Customer having issues with a noise. States the compressor is running loud. I checked amp draw and compressor is good. Condenser fan motor loose. Tightened and secured. Tested unit. All ops checked good
Patrick C.
REFRIGERATOR KITCHENAID KDTM404KPS0 Found the unit not operating. Water in the bottom. Checked drain and the disposal plug is still in there. Needs to be knocked out. Knocked out and tested unit. All ops checked good
Patrick C.
REFRIGERATOR KITCHENAID KRMF706EBS01 Isolated the Yoder loop. Vacuumed to see if it holds. It doesn’t leaks out within 2 min. Calling tech support Andrew 7727947390
Erick S.
DRYER WHIRLPOOL WGD7500GC0 Install new parts on unit. Re-tested unit and unit passed all test with no failures. Customer still not satisfied with small thumping noise. Informed customer this is normal per whirlpool. If customer still has issues please do not send us back out and have customer speak with whirlpool customer service. Job complete
Irvin F.
DRYER MAYTAG MED5630HC1 "Cx says the dryer will start but not continue to run. Confirmed issue. No error codes in the system. Power is proper. Replaced sensor harness, test same the unit has a failed control,board. Relay bad. The motor ohms are out of range. ; ordrng 1 W11086656 (motor-drve) and 1 W11388032 (CONTROL)"
Erick S.
DISHWASHER WHIRLPOOL WDF540PADM3 Cycled unit and found unit with bad dream causing unit not to drain. Replace drain pump assembly. Retested in unit is now draining. Also inform customer to use more rinse aid for better drying results. Job complete
Alejandro C.
REFRIGERATOR KITCHEN AID KRMF706ESS "Found the unit,refrigerator drain drain it’s clogged, drain clean and defrost,check compressor condenser and refrigerator fan motors,unit work normal"
Alejandro C.
REFRIGERATOR WHIRLPOOL WRS312SNHM01 "Found the unit,drain clogged with ice, drain clean and defrost,unit work normal"
Irvin F.
WASHER WHIRLPOOL WTW8500DC0 "Removed power replaced components. Powered unit more erro codes came up the HMI code, the unit needs console. ; ordrng 1 W11025585 (panel-cntl)"
Irvin F.
DISHWASHER KITCHENAID KDTE204DSS0 Cx attempted to work on the unit. Took apart several components. The units main control needs to be replaced and also the wire harness. ; ordrng 1 W10445552 (harns-wire) and 1 W10538040 (cntrl-elec)
Alejandro C.
REFRIGERATOR KITCHEN AID KSC24C8EYY02 "Found the unit, not verify problem for this time,check compressor condenser and refrigerator fan motors running normal"
Irvin F.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Inlet valve leaked into ice bucket. Bucket is stuck due to ice slab from inlet valve. ; ordrng 1 W10913947 (valve) and 1 W11097357 (ice-contnr)
Alejandro C.
ICEMAKER WHIRLPOOL KUID508ESS1 "Found the unit not cooling, replace compressor (wpw10605282) water filter(f2wcc911) motor condenserh((w11123104) valve gas(wpw105334030) evaporator (wpw10218037) drier (wpw10200037) housing(11266112) and service valve (10913906) not collect money"
Timothy J.
REFRIGERATOR MAYTAG MFF2558FEZ05 "Unit is making very little ice, the RC center mullion is sweating and there is frost around the freezer door. Found an item in the freezer that does not let the freezer door close correctly. Showed customer how this causes the frosting Found the energy saver option off. Turned this on to avoid moisture on the mullion. Found the water line pinched and the IM fill tube frozen. Defrosted fill tube and removed kink from the waterline. Recommended the customer replace this water line with a PEX water line. Unit checks ok. (7727945805)"
Isidore A.
WASHER MAYTAG MVWP575GW0 "Removed old capacitor and installed new capacitor , test washer failed motor W11222082 failure, checked wiring to motor found harness neutral to motor burnt . Wiring harness W11376227 and motor W11222082 ordered; ordrng 1 W11222082 (motor-drve) and 1 W11376227 (WIRING HARNESS)"
Timothy J.
REFRIGERATOR KITCHENAID KRMF706ESS01 Removed doors and refrigerator innards. Replaced the deli UI and harness. Found the door switched do not work correctly. Calle WPTS (7727949044) and found the deli drawer switches are the problem. Found on stuck closed. Fixed switch. Noted that this unit looks like it is several different units assembled together. The door handles look like the were from another unit the unit cover is not the correct one. The harness I replaced was cut and butt connected at the deli drawer. Noted missing and substituted fasteners on doors and drawers as I disassembled the unit.
Timothy J.
DISHWASHER WHIRLPOOL WDTA50SAHZ Installed adjuster. Tested rack. Rack checks ok.
Kevin M.
WASHER AMANA NTW4516FW3 Unit not spinning or draining. I tested unit and found that the door is not locking to go into spin. I found spring on lid strike is bad and lid lock was damaged by strike going in at the wrong angle. Ordering lid switch and strike. ; ordrng 1 W10837741 (lid strike) and 1 W11307244 (latch)
Irvin F.
REFRIGERATOR WHIRLPOOL GSC25C6EYB01 Removed failed ice maker. Installed replacement unit. Powered unit the ice maker cycled and filled. All ops. Or all
Kevin M.
MICROWAVE JENN-AIR JMC2427DS01 Control panel is not responsive. I verified voltage to unit but no response from panel. Failed control panel. Ordering part. ; ordrng 1 W11232035 (panl-cntrl)
Kevin M.
DISHWASHER KITCHENAID KDTM404KPS0 Unit giving error code for float open. I found that during install water got into float tray and caused code. I dryer float channel and tested. All tests good. Control panel was scratched during install. Ordering panel. ; ordrng 1 W11416457 (CNTRL PANEL )
Antonio D.
WASHER WHIRLPOOL WFW5620HW0 Checked and cleaned detergent dispenser tray. Checked for leaks. Unit tested ok. No leaks detected. Operates per mfg.’s specifications.
Kevin M.
WASHER WHIRLPOOL WTW8000DW2 Customer stated the unit will stop mid cycle. I tested main control for error codes. I found an error code for temp sensor but that will not cause unit to stop. I ran through diagnostic and found no issues. Failed main control causing unit to stop. Failed fill valve giving wrong temp reading to board. Ordering main control and valve. ; 1 W10812421 (elec.control board) and 1 W11220230 (valve)
Kevin M.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Unit freezing items on every shelf in RC. Temps are running colder than they should be. Thermistor is out of range. Ice build up caused by thermistor on diffuser had damaged diffuser. Ordering thermistor and diffuser. Recall on RS. ; ordrng 1 W10316760 (thermistor) and 1 W11236851 (diffuser)
Isidore A.
WASHER WHIRLPOOL WFW95HEXR2 "Removed bottom panel for MCU(motor control unit) access, old MCU and installed new MCU, reinstalled bottom panel.Test washer operation ok at this time washer working as designed"
Kevin M.
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 When I went to remove door switch I found that switch was in liner crooked and too much foam was holding switch inside liner. Liner started to crack under pressure. I called tech line Sr#7727944447 that had me video chat so they can see issue. They had me try a few techniques to remove switch with no luck. They marked unit as unrepairable. Customer will be contacted.
Kevin M.
REFRIGERATOR KITCHENAID KFIS29PBMS00 Unit not cooling and frost build up. frost build up on RC evaporator. Keeps freezing over every month. I called tech line. Sr#7727943777 they said all parts regarding this issue have been replaced and that they are marking unit as unrepairable. Informed customer to call extended warranty company with file number.
Tyler F.
RANGE WHIRLPOOL WGG745S0FS02 New grates were broken in the box. Reordering grates.; ordrng 1 W11449099 (GRATE)
Isidore A.
REFRIGERATOR KITCHENAID KBSN602ESS01 "Found crisper drawer not closing, removed crisper drawer, found packaging material wrapped on track slide removed and reinstalled crisper drawer. Crisper drawer closing and function as designed, to customer satisfaction.Refrigerator working at this time."
Rod H.
REFIRGERATOR WHIRLPOOL WRF736SDAM13 "Defrost failure confirmed Low voltage indicated by faded display which is missing segment illumination.Ordering electronics and freezer thermistor.; (created new UIS, deleted prior attachment to UisID 177521), 1 W10864261 (cntrl-elec) and 1 WPW10453401 (elect control board) and 1 WPW10514110 (motor evaporator) and 1 WPW10589838 (cntrl-elec)"
Jaime G.
REFRIGERATOR KITCHENAID KRMF706ESS01 Installed the control board and evaporators motor
Kevin M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Unit leaking from dispenser. I found that the ice maker was leaning forward causing water to leak from ice maker. I adjusted ice maker to level to stop the leak. All tests good. Handles are missing set screws I instructed customer cosmetic issues are not covered.
Chase F.
WASHER AMANA NTW4516FW2 Installed all new parts. Calibrated then tested. All ops now testing normal with no more loud squealing sounds. Job complete.
Jaime G.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Found a restriction on the filters housing ordered partAlso food freezing; ordrng 1 W11164593 (diffuser) and 1 WPW10394053 (housing)
Tyler F.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Customer stated that the unit is not cooling and interface changes on its own. Removed and replaced diffuser and interface tested all works good at this time.
Andy H.
DISHWASHER JENN-AIR JDB8700AWS0 "Not turn on, replaced control and display board tested unit working properly"
Tyler F.
KITCHEN WHIRLPOOL WMH53520CS Customer stated that the unit says door is open when it is closed. Ordering interlock kit not in stock; ordrng 1 W11244490 (interlock)
Francisco S.
REFRIGERATOR KITCHENAID KRFC302ESS02 "Removed and replaced damper, tested ops unit now working as intended."
Michael M.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Cx states unit is still not producing iceTested water dispenser and have normal flow now.Service test 56 reads E2 Red light for ice bin is not illuminatedRan service test 57 to harvest ice maker. Ice maker heater turns on but will not allow tech to select harvest modeService e test 66 shows E0 no faults stored in controlRebooted unit and red light for ice bin is now illuminated.Entered diagnostics and ran service test 56 and now reads E0 no faultsService 57 and still cannot harvest ice maker.Ordering ice maker W11294907User interface W11387386Office to reach call when parts are available; ordrng 1 W11294907 (ICE MAKER) and 1 W11387386 (USER INTERFACE)
Michael M.
DISHWASHER KITCHENAID KUDS30IXWH2 Installed main control and still unresponsive WPW10380685Tested safety thermostat and is closed 1.8ohmVerified power to unit no power to main control due to faulty bi metal W10402110Had dispatch resch call for Monday 6-1-20; ordrng 1 W10402110 (BI METAL)
Rod H.
DRYER WHIRLPOOL WGD7500GC0 "Door does not catch, opens during cycle. Confirmed Replaced weak door latch assembly"
Jaime G.
WASHER WHIRLPOOL WFW5620HW0 "Found an out of valance and a long drain stored had them erased. Then, tested unit and could not duplicate problem"
Jaime G.
DRYER WHIRLPOOL MGDX655DW2 Found a broken belt had it replaced dryer ok
Jaime G.
RANGE WHIRLPOOL WFG320M0BB2 "Found a broken ignitor. Had it replacedI ALSO, WORKED ON A GAS RANGE AND A DISHWASHER IN UNIT 112"
Michael M.
REFRIGERATOR WHIRLPOOL WRF995FIFZ00 Cx states slow ice production and makes a loud noise and is not accepting a new filter. Then cx request tech to remove freezer drawers and rear panel to test the parts that were replaced on prior service visits because cx is upset her unit is experiencing problems. Cx was not home so she was talking to tech on the phone and became hostile and hung up.Tested water dispenser and ops as designed. Tested ice dispenser and ops as designed.No ice build up on and Evans tech is not going to disassembly entire freezer to test parts as cx wishes.Entered service test 36 and ice box temps are 20°Checked freezer temp with thermal probe and is @ 8°Can not determine cause calling techline for assistanceSR#7727947536Cx is hostile and scream8ng at tech due to her mounting frustrations with what she calls a shifty refrigerator because it’s not working like her old unit that never gave old lady problems. A°Advised to replace both ice makers and rc ice maker thermistor
Raymond H.
REFRIGERATOR WHIRLPOOL WRX988SIBW00 Upon arrival cx states unit has ice on back liner near ice box and on ice box. Needs adapter and seals.; ordrng 1 WPW10280988 (gasket) and 1 WPW10320706 (gasket) and 1 WPW10635022 (adapter)
Raymond H.
DISHWASHER KITCHEN AID KDTE254ESS1 "Upon arrival cx states unit leaks water while in use, tested and found pump leaking. ; ordrng 1 W10902372 (pump&motor)"
Michael M.
WASHER WHIRLPOOL MVWX655DW1 Cx states unit just stopped working mid wash leaving standing water inside wash tub. Found power to unit but console is unresponsiveInstalled new control W11116592 found bug infestation in home and in unit. Retested and unit now ops as designed but will not be serviced due to bugs job complete
Tyler F.
REFRIGERATOR WHIRLPOOL KRSF505ESS01 Customer atated rhat after the unit was defroated everythibg worked fine then the ice maker and the top 2 shelves atipped workind and cooling. Found freezer evap fan motor not running. When exiting the test mode fan comes on for 15 secinds and shuts off. Removed and replaced fan motor tested all works good at this time.
Cruz B.
WASHER MAYTAG MHW6000AW0 "Fixed for fcc- found seal to have a rip causing water to leak onto floor when unit is in a cycle, I then removed bad seal and replace with new seal, tested unit in a diagnostic test mode it completed filled, wash, drain, spin, no codes, no leaks, unit is working as designed."
Cruz B.
WASHER WHIRLPOOL WFW75HEFW "Complete- cx claims unit is not filling up with water on any cycles, checked unit for codes found none, put unit in a diagnostic test mode it completed filled, wash, drain, spin, locked & unlocked. Water is entering basket, checked inlet valve and found them to be clear of sand. Unit is working as designed."
Raymond H.
WASHER MAYTAG MVWX655DW1 "Replaced motor and tested, unit functions as designed."
Jim S.
REFRIGERATOR WHIRLPOOL KBFS20EVBL10 Leak in the high side; ordrng 1 W10507884 (compressor) and 1 WPW10233569 (tube)
Raymond H.
DISHWASHER WHIRLPOOL WDT970SAHZ "Upon arrival cx states unit not draining. Found shorted drain pump. Replaced and tested, unit functions as designed."
Raymond H.
REFRIGERATOR MAYTAG MFI2569YEM0 "Upon arrival cx states unit leaking from filter area, found water line popped out of filter housing. Secured and tested, unit functions as designed."
Tyler F.
REFRIGERATOR KITCHENAID KRMF706ESS00 Door was never ordered. Please rush if available; ordrng 1 W10815669 (dor-fip ss)
Jim S.
WASHER MAYTAG MVWC565FW0 Drive cam cane apart. Replaced drive cam. Unit tested ok
Jaime G.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Found no power to the ice maker ordered parts; ordrng 1 W10884390 (icemaker) and 1 W11396033 (SWITCH)
Jim S.
M/W OTR MAYTAG MMV4206FZ5 Bad bulb
Jim S.
DISHWASHER MAYTAG MDB4949SHZ0 Replaced control board unit tested ok
Cruz B.
REFRIGERATOR WHIRLPOOL WRS325SDHV01 "Complete- cx claims popping sounds are coming from ice maker, jumped ice maker and found no popping sounds, cx has a recording of sound but tech was unable to find the problem, cooling and temps are ok. Send cx this work order via email please thanks."
Jim S.
RANGE WHIRLPOOL WGE745C0FS01 Control board is faulty; ordrng 2 W10454648 (BULB ASSEMBLY )s and 1 W10877730 (cntrl-elec)
Raymond H.
ICEMAKER WHIRLPOOL WRT318FZDM05 "Replaced shutoff arm and extension, tested, 7nit functions as designed."
Raymond H.
WASHER WHIRLPOOL WTW5000DW3 "Upon arrival cx states unit is grinding and clothes are wet after cycle done. Found drain pipe has a slow drain causing reverse siphon. Noise cx heard could not be duplicated, advised cx to record noise and get a plumber for drain. Unit functions as designed."
Jim S.
DISHWASHER MAYTAG MDB7749SBM2 Replaced pump and drain motor. Unit tested ok
Tyler F.
WASHER WHIRLPOOL WFW6620HW0 Customer stated that unit is still getting stuck removed and replaced console tested all works good at this time.
Jim S.
RANGE WHIRLPOOL WFG525S0HW1 Porcelain is popping. Not a safety issue
Kenneth M.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 I've msker thernistor broken off. Replaced ice maker and tested unit. Unit is now working properly. Customer approves.
Kenneth M.
DRYER WHIRLPOOL WED4815EW1 Found unit heating when unit was in stand by. Replaced elememt and timer. Teated unit. Unit is now working properly. Customer approves fucntion at this time.
Francisco S.
WASHER WHIRLPOOL WDF590SAJM Checked unit found water on tub. Knock out on garbage disposal was never removed. Also advised cx to get an air gap installed.
Tom R.
REFRIGERATOR WHIRLPOOL KFIS29PBMS03 "Entered diagnostics, all components functional. Good frost pattern, defrost circuit functional, all fans functional, temps good at this time, all Thermistors check okay, IM rotation and call for water good. Hard reboot of unit, replace Control Board."
Danny G.
REFRIGERATOR KITCHEN AID KBSD608ESS01 Unit has a goey stuff leak Found a leak from a food container dripping into the side of the shelve and running down to the bottom of door into the floor Removed all shelves and clean the refrigerator Door is making popping sound Found door latch looseTighten all screws and use thread lock Doors are now opening and closing properly No leaks Unit is working properly Advised client to allow 24hrs for unit to reach proper temp
Hector Z.
RANGE WHIRLPOOL WEG750H0HZ0 "Replaced: User Interface (W11339755), and Bezels (W10906020). Deleted failure codes and set Day/Time. Tested ok."
Hector Z.
DRYER WHIRLPOOL WGD49STBW2 Customer was concerned of dryer been noisy during operation. I checked the unit and there was a screw stuck in the drum front seal. Removed object. Tested ok.
Hector Z.
WASHER MAYTAG MVWB965HW1 "Replaced: Drain Pump (W10876600), Fill Valve (W11188329), Hose (W10622692), Hose (W10702876), Hose (W10804012), Hose (W11246418). Tested ok."
Tom R.
ALPHA MAYTAG MHW6000XW2 "Installed Tub Assembly, ran diagnostic tests, all components functional, no leaks detected, check okay. No damage to unit or home from tech, job complete."
Danny G.
REFRIGERATOR KITCHENAID KSSC42QVS02 Ice bucket is no longer building up frost on the bottom of the ice bucket Client just wants the new grill cover for ice bucket Replaced and install ice bucket.
Enrique R.
WASHER WHIRLPOOL LXR7244PQ4 "Inspected whirlpool washer . Customer concerns , unit makes very loud noise . Found defective gearcase , latch and all the parts on the list ; ordrng 1 285753A (coupling,motor) and 1 285785 (clutch) and 1 3360629 (gear case) and 1 W10820043 (brake & drive tube) and 1 WP8318084 (switch-lid)"
Lance V.
REFRIGERATOR KITCHENAID WRV986FDEM01 "Fixed-replaced faulty freezer ice maker as well as fridge evaporator motor. Routed thermistor properly, and operation checked ok. Both fridge and freezer ice maker fully functional. Unit now working as designed."
Tom R.
FREEZER WHIRLPOOL BRF20TL "Installed Condenser Fan, rotation good, check okay. No damage to unit or home from tech, job complete. Tech collecting Total./NOTE - SEND HARD COPY OF RECEIPT TO CUSTOMER VIA MAIL"
Kenneth M.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Unit freezing in fridge. Ordeering UI and control. Will replace damper on return visit. ; ordrng 1 W11284720 (UI) and 1 W11043763 (Controk)
Lance V.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Needs work- multiple issues. Found faulty ice door not holding water and causing warm air to enter. Ice maker cycling very loud and needs replaced. We need to re route with parts; ordrng 1 W10837274 (plate) and 1 W11294907 (icemaker) and 1 WPW10553630 (escutcheon) and 1 WPW10577864 (door-ice)
Danny G.
DISHWASHER KITCHENAID KDTE334GPS Unit is not responding Found faulty ui and controlReplaced control and ui panel Unit powered up Ran a self test cycle and unit completed with no issues and no leaks Unit is working properly
Tom R.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Found IM Bin frozen shut, can not remove Bin, IM not able to dispense ice, Auger Motor can not rotate. Order and replace IM, Water Valve, Ice Bin, and Right RC Door Gasket for tearing. /IM - (WPW10300024)Water Valve - (W11043013)Ice Bin - (W11185686)RC Door Gasket - (W10830274); ordrng 1 W10830274 (gasket-fip) and 1 W11043013 (valve) and 1 W11185686 (ice-contnr) and 1 WPW10300024 (icemaker)"
Tom R.
FREEZER MAYTAG MFT2776FEZ00 "Installed Control Board and UI, ran diagnostics, all components functional, check okay. No damage to unit or home from tech, job complete."
Danny G.
MICROWAVE WHIRLPOOL KODE500ESS04 Broken glassReplaced front panel and inner glass packReinstall unit Door is opening and closing properly