Local Reviews
Powered by Fluid LOCAL
James G.
KITCHEN WHIRLPOOL WDF520PADM7 "Heater pulling 6.5 amps, customer not using jet dry. Explained the importance of drying agent.Unit tests ok"
Danny G.
REFRIGERATOR WHIRLPOOL KRFC704FPS Unit is not cooling Found unit with all lights on but no fan action from both sections No condenser fan motor no compressor running Ran a cooling test and compressor and fan not turning on Only evap fans cycle Need to order controls ; ordrng 1 W11450890 (Control) and 1 W11330486 (Ui control) and 1 W11336586 (Control)
Francisco S.
REFIRGERATOR KITCHENAID KRFC704FPS01 "Checked unit found no leak or trace of it, adjusted hoses on inlet valve and ensure all fittings were tight. Ran dispenser and ice maker fill cycle. Tested ok also ran test for evap fan motor, found no abnormal noise, installed cap for air tower. Explained to cx how refrigerant traveling through system can make sounds sometimes. Also conducted testing with tech line. Advised cx calling back if she has any further issues.Sr7728893718 Rick"
Kenneth M.
WASHER WHIRLPOOL WTW6120HW0 Found unit with pressure fault. And motor speed fault. Not getting to spend. Informed custinrr of proper soap usage. Test. Needs cintrol. Not spinning to speed. Or not ready proper speeds. Did not reschedule. ; ordrng 1 W11419055 (Control)
Andy H.
DRYER WHIRLPOOL WGD4815EW "Making noise, repaired drum belt tested unit working properly"
Andy H.
WASHER WHIRLPOOL WTW5105HW0 "Making noise, gearcase,agitator,pulley tested unit working good. No noise"
Antonio D.
DISHWASHER WHIRLPOOL KDTE204GPS0 Replaced rails for upper rack and tested. Working ok.
Steven W.
REFRIGERATOR WHIRLPOOL WRS588FIHW00 "No ice, freezing in RC. Ran diagnostics. Found ice maker tray popped out, jammed, damper is sticking.; ordrng 1 W10873791 (ICE MAKER ) and 1 W11236851 (DIFFUSER )"
Randy C.
RESIDENTIAL REFR KITCHEN AID KBSD608ESS Removed and replaced parts now working as designed job complete
Raymond D.
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Upon arrival cx states unit is rattling. Found unit installed too far back with water hose pressing on cabinet. Rectified installation issue and instructed cx on proper use and care. Unit functions as designed.
Perion R.
RESIDENTIAL REFR WHIRLPOOL WRF555SDHV01 "Cooling in unit is fine , cx wants to know if bin and cover inside fridge can be replaced since they are cracked ; ordrng 1 W10827015 (cover) and 1 WPW10212139 (bin-cntlvr)"
Enrique R.
REFIRGERATOR WHIRLPOOL WRT311FZDM01 "Customer concerns , refrigerator compartment freezing food . Replaced thermostat . All functions tested normal at time of service , also adjusted freezer control to MAX ."
Chase F.
WASHER WHIRLPOOL WTW5000DW3 Found pinched pressure hose connection now allowing for unit to sense when done filling. Corrected pinched tube and applied back to control board. Ran through calibration and test cycle. All functions now testing out normal. Job complete.
Isidore A.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Remove dishwasher racks, diverter, outer door panel and old wash motor assembly. Installed new dishwasher motor assembly and reinstalled outer door panel, diverter and dishwasher racks. Test for leaks and operation, dishwasher working at this time as designed."
George Y.
WASHER WHIRLPOOL WFW8620HW2 Installed parts tested check out ok complete no dents or dings cause by tech.
Juan G.
REFRIGERATOR KITCHENAID KFIS29PBMS00 "Fresh food Evaporator completely iced over. Evaporator thermistor harness, and evaporator fan need to be replaced. Customer needs to unplug unit for 24 hours the day before repair to allow the excessive ice to melt. ; ordrng 1 W10633627 (motor-evap) and 1 WPW10277799 (harns-wire)"
Raymond D.
DISHWASHER WHIRLPOOL WDT720PADM2 "Replaced wheels, tine pivots, stop, and clip. Tested, unit functions as designed."
Raymond D.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Installed ice guide. Tested unit. Unit functions as designed.
J.E. T.
WASHER WHIRLPOOL WTW4816FW1 installed new cam and retested unit unit passed all tests at time of service job complete.
Andy H.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Freezing food in fresh food compartment, called techline advice to replace fan motor tested unit working good."
Alejandro C.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Found the unit not cooling, verify leak in refrigerator evaporator,need order (evaporator w11116006) (housing wpw10469927) and ( drier uv wpw10143759); ordrng 1 W11116006 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10469927 (housing)"
Juan G.
WASHER MAYTAG MVWB765FW3 "Replaced inlet water valve. Calibrated unit. Ran diagnostics, all unit’s ops check fine. Unit is working as designed."
Cesar H.
M/W OTR WHIRLPOOL WMH31017HS3 Found failed door switches not closing when door s opened replaced interlock with switches all tested good
Chase F.
REFRIGERATOR KITCHENAID KRSF505ESS00 Found unit leaking coming from dispenser. Seeping water valve. Also ordering UI assembly per last techs notes. Scheduling for the 12th per cx request.; ordrng 1 W10822640 (UI) and 1 WPW10341320 (VALVE)
Alejandro C.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Found the unit not cooling normal,verify problem evaporator it’s clogged with ice,and display not work,clean and defrost evaporator, and replace parts to order, check compressor condenser and refrigerator fan motors running normal"
Chase F.
LAUNDRY MAYTAG MVWC565FW1 "F7e1, F8e3, ran through service diagnostics. Unit would not go into agitation or spin cycles. Needing actuator and capacitor. Ordering parts for repair. Scheduling for tomorrow @ cx request. ; ordrng 1 W10913953 (ACTUATOR ) and 1 W11395618 (CAP)"
Chase F.
RESIDENTIAL REFR WHIRLPOOL WRF757SDEM01 "Found freezer door not closing properly, will need to replace both side sliders. This is due to an issue where unit is not properly going into defrost causing for a ice build up on bottom of FC. Ordering evap motor assembly with defrost. ; ordrng 1 W10625067 (BRACKET LEFT) and 1 W10625068 (BRACKET RIGHT) and 1 W11032800 (FAN WITH DEFROST)"
Timothy J.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Module was completely foamed in. Removed led, cut out insulation so the connectors would fit and installed LED module. Unit checks ok."
Chase F.
WALL OVEN KITCHENAID KODE500ESS02 Cx concerned about a vibrating sound. Coming from when the cooling fan comes on. Cx showed me video of vibrating. Ordering cooling fan and motorized latch. Requesting double labor for having to uninstall and reinstall built in double oven from wall. ; ordrng 1 W10883049 (LATCH) and 1 W11245567 (COOLIN FAN)
Joe M.
DRYER WHIRLPOOL WGD5000DW3 Replaced knob and timer and unit began to function as designed. Job complete.
Timothy J.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Defrosted the entire evaporator area(1.5 hrs) . Installed the evaporator fan and thermistors the drip tray and cover. I have placed secondary screws on top of the evaporator to prevent air migration. There is no place on this evaporator configuration to put a strap on the LH side of the evaporator (see pics) I have placed a screw through the rear cover in front of the metal plate attached to the evaporator to keep it from moving forward. There is already a hook that secures this evaporator to the back wall on that side. The new tray would not sit level and had to be attached to the floor of the RC to keep it from bowing when ice builds underneath it. Reassembled unit.
Joe M.
DRYER - GAS AMANA NGD4655EW2 Unit needs a motor because the run capacitor will not turn on ; ordrng 1 279827 (motor!dryer)
Isidore A.
RANGE KITCHENAID KSGG700ESS1 Found F3E0 oven sensor remove oven back panel sensor W10833885 open part ordered. Igniter connection was loose on right front igniter removed and resecured right front surface burner igniter harness wire. Test surface burners ok. Oven sensor ordered; ordrng 1 W10833885 (sensor)
Isidore A.
DISHWASHER KITCHENAID KDTM504EPA0 Found part damaged upon inspection reordering W10861526; schdld next appmnt for 9/26 SAT !
Joe M.
RANGE - ELECTRIC KITCHEN AID KSEG700ESS Replaced parts and tested unit job complete
Isidore A.
WASHER MAYTAG MHW8630HC1 "Scott SR 7728895650Disconnect Dispenser connection checked was open and connected dispenser started to workNot same error last time wiring harness damage to water valve no cold water, water valve and harness replaced.Test washer no codes found detergent sensor was showing low detergent, yet full. Float switch was found in forward position, customer stated was trying both ways verified.Test washer in rinse cycle dispenser sensor W11316376 failed, part W11316376 ordered; ordrng 1 W11316376 (DETERGENT SENSOR )"
J.E. T.
WASHER WHIRLPOOL WTW5000DW2 Cycled unit and found unit operating as it should I’ve have installed new control board and recalibrated and ran diagnostics test cycle unit locked agitated drain spined and Complete a cycleas as intended. Also did not find any error codes.Job complete.
Enrique R.
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 "Customer concerns , refrigerator not dispensing water . Found water tube not fully inserted into valve and leaking . Installed new valve , all functions tested normal , no leaks ."
Leon M.
RANGE WHIRLPOOL MGR8700DS2 Replaced main board After running diagnostic check find that light won’t goes off, will order the parts.
J.E. T.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Cycled unit and found fans not properly operating. Both fans will have to be replaced.; ordrng 1 W10889841 (cover-evap) and 1 W11394920 (EVAP FAN)
Isidore A.
REFRIGERATOR JENN-AIR JFFCC72EHL01 "Removed ice maker, old water fill line and installed new water fill line kit W11366500 Per technical service pointer W11406716. Reinstalled icemaker, Test water fill, ok Note; water shut not working , needs plumber to correct water pressure and water shut off. With water shut off nearly off, water dispenser is dispensing and ice maker test filled."
Rod H.
DRYER ELECTRIC MAYTAG MVWB955FC1 "Makes noise in spin cycles foundLed module does not work. Ordering parts; 1 W10591941 (module-led) and 1 W10912345 (cntrl-elec)"
James G.
MICROWAVE KITCHENAID KOCE500ESS07 Replaced defective inverter and mag tube. Retested unit and now functioning as designed.
Rod H.
DRYER WHIRLPOOL WGD8500DC4 "Returned, replaced defective door catch ...........returned to as designed operation 1 WPW10610880 (catch)"
Raymond D.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Upon arrival cx states fc has crack on back left panel. Found cracked air duct. Needs duct.; ordrng 1 W10260384 (duct-air)
Leon M.
DISHWASHER WHIRLPOOL WDF520PADM7 Replaced sump motor assembly Unit working properly as designed
J.E. T.
WASHER WHIRLPOOL WFW6620HW0 Found unit had a loose connection and lid lock. Reinstalled and securely locked. Job complete.
Raymond D.
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Upon arrival unit not washing. Found seized wash motor, and shorted control. Drain pump also loud.; ordrng 1 W10724439 (pump-drain) and 1 W10904715 (cntrl-elec) and 1 W10917114 (pump&motor)"
Antonio D.
ICE MACHINE KITCHENAID KUIO18NNZS2 Cutting grid is rusty rust runs down on ice. ; ordrng 1 2208427 (support) and 1 W10512292 (cover) and 1 W10863947 (tube) and 1 W10919199 (grid-cuttr)
J.E. T.
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Cycled unit and found evaporator frozen fan not coming on. Inspected fan fan broken. Install new evaporator fan. Re-tested unit unit not working as intended. Job complete
Andrew P.
REFIRGERATOR WHIRLPOOL WRF535SWHZ03 Checked freezer and light was off at first. Touched light switch and light starters to flash and the shutoff. Dropped panel and inspected wire and found no visible breaks or crimped wires. Light switch will work intermittently if moved around. Checked continuity to light switch harness and it is fine. Issue is intermittent and does not occur every time. Believe there is a short or break in the harness. Called techline said to reorder switch SR 7728739726; order part direct from whirlpool.
Raymond D.
REFIRGERATOR WHIRLPOOL WRX735SDHV01 "Upon arrival cx states unit not making ice, found frozen fill tube. Removed ice and found valve leaking. Replaced valve and tested, unit functions as designed."
Antonio D.
DISHWASHER KITCHENAID KDTE704DSS1 "Need drain pump . Wrong part in the box.ordered pump drain WPW10531320 and WPW10537425.; ordrng 1 WPW10531320 (drain pump) and 1 WPW10537425 (panel-cntl)"
Jim S.
OVEN WHIRLPOOL WFG505M0BS3 Replaced outer door skin. Unit looks ok now
Jim S.
WASHER WHIRLPOOL MVWC565FW2 The noise issue was just the drain hose knocking on the back wall of the unit. The balance issue was caused by a burr on the back left suspension rod. Sanded down burr and greased suspension cup. Unit slides freely now
Antonio D.
RANGE WHIRLPOOL WFG535S0JS0 Replaced control panel and tested. Working ok.
Andy H.
WASHER WHIRLPOOL WTW8000DW0 "Not washing, replaced slider, washplate,rotor,gearcase tested unit working good"
Danny G.
MICROWAVE JENN-AIR JMW2427DS02 Error code f2 e1 Need to order panel and rs call ; ordrng 1 W11236900 (Ui panel)
Danny G.
WASHER MAYTAG MVWB765FW3 Taking too long to fill and not completing a cycle Found shifters rotor worn out and taking too long to fill Need to order parts and rs call ; ordrng 1 W11165546 (valve)
Alan S.
WASHER MAYTAG MVWC565FW Unit had F0E2 and f7e7 Tested unit unit wouldn’t come to proper RPMs due to oversight wash the unit out removed and replaced water valve tested unit unit now functions as designed at this time of serviceJob complete ; used 1 W11210461 (INLET VALVE ) from stock
Blake C.
WASHER WHIRLPOOL WTW5000DW0 "Fault codes F0E5 off balance load F7E4 Basket Re-engagement failure and F8E6 water hazard for water in tub but lid open for or more than 10 minutes. Diagnosed unit further and tub was off balance, suspension not functioning properly. And installed old/bad and installed new and readjusted the legs re-tested the unit and unit now works as designed at this time of service.Job complete ; used 1 W11400156 (SUSPENSION ) from stock"
Alan S.
ICEMAKER WHIRLPOOL WRF555SDFZ11 Unit had been reservoir or water filter connected was not letting water flow removed and replaced reservoir tested unit unit now functions as designed at this time of service dispenser is working properly giving ice and waterJob complete ; used 1 W11346622 (RESERVOIR) from stock
Alan S.
REFRIGERATOR WHIRLPOOL WRT314TFDW Unit has cut power cord ordering new one ; ordrng 1 W10578837 (harns-wire)
Darren A.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Replaced faulty escutcheon, checks out okay."
Blake C.
WASHER WHIRLPOOL WTW4816FW "Diagnosed found F2E1 Stop key code, unit would not shift from agitate or spin correctly, disassembled old/bad actuator and install new retested the unit and unit now works as designedJob complete ; used 1 W10913953 (ACTUATOR) from stock"
Isidro L.
RANGE KITCHENAID KFGG500ESS2 "On arrival cx stated unit was not working properly, on arrival I inspected unit found burner cap not on right burner and electrode unsecured and lose, reinstalled electrons and secured burner cap,tested unit, also I did a burn off of the oven, unit is now operating properly as designed...job complete"
Blake C.
DRYER MAYTAG MGD5630HC "Diagnosed unit and unit was making a loud noise and not heating properly. Unit had damage to right side panel causing come to rub, took side panel off and fixed then also change the thermostat has extensive damage can cause thermostats to break or short, retested do unit after reassembly and unit now works as designed at this time of serviceJob complete ; used 1 WP3391912 (THERMOSTAT-FIX) from stock"
Andy H.
RESIDENTIAL REFR WHIRLPOOL WRX735SDBM00 "Not making ice, replaced ice and door gasket and tested unit working good"
Rod H.
WASHER WHIRLPOOL WTW8500DC2 Product over haul needed. Lying gearcase and part breakage necessary to access parts needed to be replaced gearcase bearings and tub seal void; 1 W10752187 (screw) and 1 W10752283 (washplate) and 1 W10754158 (motor stator) and 1 W10754161 (motor rotor) and 1 W10754448 (clutch) and 1 W10811956 (drum assy) and 1 W10811960 (spin basket) and 1 W10909670 (nut-spaner)
Blake C.
WASHER WHIRLPOOL WFW5620HW "Diagnose the unit and found display coming off and on, took the panel off and found loose connection from panel to control board, Took harness off and reconnected properly and cleaned wires up. Readjusted legs for balance load and reassembled unit. Retested the unit and unit now works and functions as designedJob complete."
Alan S.
WASHER ROPER RTW4516FW2 Tested unit found unit not to get enough water due to bad water valve causing unit not to wash properly removed and replaced water valve tested unit unit now functions as designed at this time of serviceJob complete ; used 1 W11210463 (WATER VALVE ) from stock
Blake C.
WASHER WHIRLPOOL WTW5105HW0 Diagnosed unit and unit is making loud grinding noise when spinning counter clockwiseOrdered gear case and drive pulley.
Blake C.
RANGE WHIRLPOOL WFG320M0BS "Diagnose unit and found unit broil element functions properly, the burners all works properly except for top left electron would not work, uninstalled bad/old and installed new, retested the unit and unit functions as designed at this time of service. Checked heavily for gas leak and could not find one, let unit sit with gas for over 20 minutes and still could not find leak meJob complete ; used 1 WPW10515459 (IGNTR SURF) from stock"
Rod H.
REFRIGERATOR MAYTAG MFT2776FEZ00 Returned to find still not coolingCould not find any leaks and covered charge vacuumed syst several times and vacuum held. Flushed system then back flushed product operational at this time.
Joe M.
WASHER WHIRLPOOL MVWB766FW0 Replaced control unit and machine powered on but began to give error code for the ui console.; ordrng 1 W10919546 (console)
Blake C.
WASHER MAYTAG MVW7230HW "No fault codes, diagnosed unit and unit was making noise during the agitate cycle, inspected unit further and found agitator bolt to be loose and causing the agitator to be unsecure and wiggle freely on the spindle causing loud noise. Tightened agitator bolt and placed cap back on agitator. Re=adjusted the feet for off balance prevention and re-tested the unit. Unit works as designed at this time of service. Job complete."
Blake C.
DRYER MAYTAG MGD6630HW "Diagnose unit and unit will not turn on as stated. Inspected further and found that power cord was not getting full 120 V replaced power cord with brand new and we tested the unit, unit now works as designed at this time of service Job complete ; used 1 W10869142 (POWER CORD) from stock"
Joe M.
DRYER WHIRLPOOL MGDB955FW Unit has a F4e5 error code indicating unit has a airflow. I can hear the blower wheel running so I instructed customer on proper vent cleaning
Joe M.
WASHER WHIRLPOOL MVWB765FW2 Customer needs a new ui control due to a f6 error code. Ordering part.
Alan S.
DISHWASHER KITCHENAID KDTM404KPS Was about to install the float and noticed the spray arm is broken ordering new spray arm; ordrng 1 W11048456 (SPRAY ARM )
Chase F.
DRYER WHIRLPOOL WED4815EW1 Found connector to thermostat came loose not allowing for unit to heat properly. Installed harness back to hi limit thermostat. Ran through test cycle. Unit now heating properly. All functions are now testing out normal with this machine. Unit now working by design. Job complete.
Joe M.
WASHER WHIRLPOOL MVWB965HW In th as a f0e3 error code indicating a overload/off balance load calibrated motor to make sure it is reading properly ran test mode and unit no longer gave any error codes.
Joe M.
WASHER MAYTAG MVWB835DW4 Unit would not agitate due to the clutch being unable to Chang position of rotor. Replaced clutch and unit began to function as designed. Job complete unit is covered under warranty.
Rich S.
DRYER WHIRLPOOL WED560LHW1 "Noise issue...Found vibration noise from blower housing. Rand bolt up to stop vibration noise. Ran diagnostics, passed. Operating as designed."
Rod H.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Leaks from fConfirmed Water turned on and runs out crack in filter receiver.Ordering filter assembly holder and water valve.water valve not holding normal pressures; ordrng 1 W11043013 (valve) and 1 W11346622 (TANK/HEAD )
Jim S.
REFRIGERATOR WHIRLPOOL WRF535SWHZ Replaced water valve and ice maker. Unit tested ok
Jim S.
WASHER MAYTAG MVWC425BW1 "Replaced spin basket, actuator, transmission, belt, hub nut."
Jim S.
REFRIGERATOR WHIRLPOOL WRV986FDEM00 "Both evaporators are cover in ice. The fresh food door liner is bowed and causing the light switch not to make contact, the deli drawer is corroded. The unit keeps shutting off and on. When power was removed from the deli display the lights came back on but the unit still cycled off and on. Removed p14 wire and the unit started to work. Need fan motor. Test shows bad fan motors. Ice maker casing is leaking. The user interface is non readable.; 1 W10815674 (dor-fip ss) and 1 W10815692 (dor-fip ss) and 1 W10886939 (icemaker) and 1 W11087438 (motor-evap) and 1 W11170612 (harns-wire) and 1 W11387384 (USER INTERFACE) and 1 WPW10675033 (cntrl-elec) and 1 WPW10677119 (cntrl-elec)"
Patrick C.
REFRIGERATOR WHIRLPOOL ASI2575GRS05 Not making any ice now. Checked out and bail arm wasn’t in the ice maker module all the way. Reinstalled and secured. Tested unit. All ops checked good
Patrick C.
WASHER MAYTAG MHW8630HC0 Brian 7728880517 dispenser motor no resistance ; ordrng 1 W11316271 (motor-pump)
Jonathan B.
WASHER MAYTAG MVWC565FW0 Replaced defective parts. Tested unit and is working properly
Patrick C.
OVEN WHIRLPOOL WOS51EC0HS Latch stuck in lock position. Glass frame door damage. Needs latch door. And control ; ordrng 1 W11261167 (cntrl-elec) and 1 WPW10709147 (frame-glas)
Jonathan B.
WASHER AMANA NED4655EW1 Replaced broken handle. Tested unit and is working properly
Jonathan B.
WASHER WHIRLPOOL WFW95HEDW0 Fixed dispenser. Tested unit and is working properly.
Chase F.
WASHER MAYTAG MVWX655DW0 Installed new pump and repaired harness. Also installed shifter due to shifter fault code. Tested. All functions now testing out normal. Job complete. Calibrated. Unit now working by design.
Chase F.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Found unit not making ice. Put in service diagnostics. Received E5 error code indicating a bad thermistor on icemaker. Ordering icemaker for repair. ; ordrng 1 W11294907 (ICEMAKER)
Chase F.
DRYER - GAS MAYTAG MGDC215EW2 "Diagnosed unit found loose connector to thermal fuse not allowing for unit to heat, reconnected and tested. All functions now testing out normal and unit heating with no problems. Advised cx they need to clean out venting system, this is causing for long periods of drying. Job complete."
Chase F.
REFRIGERATOR WHIRLPOOL KRFC704FSS02 "120v to icemaker but would not harvest, ordering new icemaker.; ordrng 1 W11115534 (ICEMAKER)"
Steven W.
WASHER WHIRLPOOL WFW75HEFW0 "Replaced pressure sensor and drain pump. Air trap is clear. Ran diagnostics. No error codes found. Ran quick test cycle. Fills, washes, drains, rinses, dispenses, and spins properly at this time. Advised customer NOT to use pods, use HE liquid detergent ( #1 level on cap ). Complete."
Steven W.
WASHER WHIRLPOOL WTW5000DW3 Ran diagnostics. No error codes found. In spin making knocking/ rattling sound. Found noisy gear case. .; ordrng 1 W10528947 (HUB) and 1 W10721967 (CAM KIT) and 1 W10752187 (SCREW) and 1 W10913953 (ACTUATOR ) and 1 W11035751 (GEAR CASE) and 1 W11244231 (HOSE- DRAIN) and 1 WPW10006384 (BELT)
Leon M.
WASHER WHIRLPOOL MVW7232HW0 Cx states that unit is not working properly After running diagnostic check get error code F8E6Readjust door and reinstalled door latch.Unit working properly as designed
Leon M.
DISHWASHER MAYTAG MDB7979SHZ0 Cx states that unit is not working properly After running diagnostic check find that unit is not draining water out Replaced all selected parts.Unit working properly as designed
Leon M.
VENTHOODS WHIRLPOOL UXT5230BDS1 Part was defective SR772888012Check the switch continuety prior visit ; ordrng 2 WPW10419516 (cntrl-elec)s
Leon M.
RANGE WHIRLPOOL WEG745H0FS0 Replaced all selected parts Unit working properly as designed
Leon M.
REFRIGERATOR KITCHENAID KBSD602ESS01 Replaced all selected parts Unit working properly as designed
Rod H.
WASHER WHIRLPOOL WTW4800BQ1 agitator is brokenConfirmed Ordering agitator.Installed agitator and as designed op returned.
Leon M.
DISHWASHER JENN-AIR JDB8200AWP3 Cx states that unit is not working properly After running diagnostic check find that rusted inner base Rust damaged the inner tub and unit has a water leak Ordering inner tube baseThe tub rusted out; ordrng 1 W10511187 (tub-dishwr)
Rod H.
REFRIGERATOR WHIRLPOOL GS5SHAXNL00 No ice productionConfirmed ice maker stalled at 6:30 position and won’t advance.replaced icemaker and as designed op returns in 24-48 hrs.; used 1 4317943 (ICEMAKER) from stock
Rod H.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Ffd compartment not cold, replaced freezer evap fan. According to consumer no diagnostic analysis was done nor deli drawer pulled out to observe condition of ffd evap.Upon arrival today the ffd evap was totally iced over and had been so for some time before last service.Ffd defrost syst failure and low voltage issues in electrical controls main and deli ui segments missing or faded due to shorting deli monitor compromising components.Harness and fan, main and deli ui, power supply and main controls need replacing.; 1 W10807590 (cntrl-elec) and 1 W10848301 (cntrl-elec) and 1 W11087438 (motor-evap) and 1 WPW10453401 (elect control board) and 1 WPW10503833 (cntrl-elec)"
Rod H.
REFRIGERATOR BO KITCHEN AID KRFF507ESS01 Ffd compartment not coolingConfirmed Electronics compromised due to moisture in deli uiFfd evap completely frosted over Will need both user in faces main and power supply controls and ffd harness/fan assembly ; rqstng P&A on 1 W10830278 (cntrl-elec) and 1 W10843055 (cntrl-elec) and 1 W11033168 (harns-wire) and 1 W11048823 (cover) and 1 W11089931 (panel-ui) and 1 WPW10389152 (support)
Rod H.
REFRIGERATOR WHIRLPOOL WRS325SDHV00 Hollow ice cubesConfirmed only fills first 5 slots in mold.And cubes hollowCould not adjust icemaker to accommodate all slots ordering icemaker and water valve.; rqstng P&A on 1 WPW10179146 (valve-inlt) and 1 WPW10300022 (icemaker)
Dane K.
RANGE AMANA AGR4230BAW Thermostat will not turn off. Unjt needs new thermostat ; rqstng P&A on 1 WPW10636339 (thrmst-ovn)
Irvin F.
REFRIGERATOR WHIRLPOOL WRS321SDHV05 "Cx says the ice drops from dispenser once in a while. Informed at times cube can get caught, this happens at times. Cracked shelf, informed cosmetic, but still functioning. Corrected install issue level legs not set fridge rolls forward. CORRECTED INSTALL ISSUE CX INSTRUCT ON FUNCTIONS AND FEATURES. unit is operating properly."
Dane K.
REFRIGERATOR KITCHEN AID KFIS29PBMS02 #ERROR!
Antonio D.
WASHER WHIRLPOOL WTW4850HW1 Bad gearcase W11239857. Leaking oil plus wash plate stripped. Ordering belt needs to be replaced 51Make:WPLPart Number:W11239857 W10721967.; ordrng 1 W10721967 (drive pulley) and 1 W11035747 (gearcase) and 1 W11239857 (belt) and 1 WPW10215115 (washplate)
Dane K.
WASHER WHIRLPOOL MVWC465HW2 Upon arrival unit was loud. Found drive pulley worn out. Unit was also giving a speed sensor fault. Unit needs new drive pulley and new speed sensor; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator)
John B.
REFRIGERATOR KITCHEN AID KRFC302ESS00 "The refrigerator seems to turn off and not turn back on un less the customer unplugged it for a while. Replace the main control, the refrigerator tested good at this time. Another technician was out and said that they changed this control. But I don’t think it was."
John B.
DRYER WHIRLPOOL WGD92HEFW0 The dryer is squealing really loud. Replaced the idler pulley and the drive belt. I vacuum the lint out of the interior cabinet also. The dryer tested good at this time.
James M.
REFRIGERATOR WHIRLPOOL WRF560SMYB04 Installed. Ew harness wire and reassembled unit. Unit started right away. Let unit run for several minutes. Unit cooling as intended at this time. Customer to allow 24 hours for unit to stabilize.
J.E. T.
DRYER WHIRLPOOL WGD9750WW1 Cycled unit and found torn belt and support wheels old also broken motor pulls repair-dry kit will be installed and also ordering motor pulley. ; ordrng 1 W10837625 (motor pulley)
James M.
DISWASHER WHIRLPOOL WDT730PAHW0 Unit has f7e1 error heating disabled at control. Ordering new control. Will return when parts arrive. ; ordrng 1 W11305308 (cntrl-elec)
Danny G.
RESIDENTIAL REFR WHIRLPOOL KBSN608ESS01 Unit is not cooling properly and shutting off on its own Per Technical Service Pointer #: W10849220Replaced main controls and ui panel Replaced led module Reinstall unit and power up Set unit to proper temps and advised client not to block ventsAdvised client to allow 24hrs for unit to reach proper temp
Kenneth M.
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Found unit freezing in fridge. Ordering diffuser. All other functions working properly. Did not reschedule ; ordrng 1 W11317276 (Diffuser)
George Y.
REFRIGERATOR BO JENN-AIR JFX2897DRM02 Installed part tested checking ok freezer crisper door wrong part .part is defective ok to order bracket right side .; ordrng 1 W10858092 (bracket)
Danny G.
WASHER MAYTAG MVWC360AW0 Door latch issue and unit is not spinning Replaced main control and door latch and shifter Reinstall washer and ran a calibration cycle Ran a self diagnostics test cycle and unit completed with no leaks and no issues Unit is now working properly
Timothy J.
DRYER WHIRLPOOL WGD9200SQ1 Unit showing a F70 code. This is a fault for the main control.; ordrng 1 WPW10174745 (elect control board)
Danny G.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Door is not closing and sealing properly Found door not leveled and flush Level unit out and adjusted right door height Used heat gun to reshape door sealDoors are now closing and sealing properly Advised client to allow 24hrs for unit to reach proper temp
Kevin M.
WASHER WHIRLPOOL WTW5000DW2 Customer having filling issues. Found failed fill valve. Removed and replaced fill valve. Tested unit. All tests good
Kevin M.
KITCHEN WHIRLPOOL WDT750SAHZ0 Upper rack has fallen and will not allow door to close properly. I found that adjusters have broke causing issue. Removed and replaced adjusters. All tests good.
Danny G.
REFRIGERATOR WHIRLPOOL KSSC48QVS06 Unit is not cooling Found unit leaking dye from evaporator Unit has warrant for sealed system parts but not for labor Provided cod estimate to client Client agreed to repair unit Need to order parts and rs call ; ordrng 1 W10841139 (compressor) and 1 WPW10140162 (heater) and 1 WPW10143759 (dryer) and 1 WPW10427993 (evaporator)
Raymond D.
DISHWASHER JENN-AIR JDTSS246GS0 "Upon arrival cx states unit not allowing door to shut. Found unit had warped tub due to installation. Fixed tub and tested, unit functions as designed. Cx needs to fix power cord behind unit and install a low profile cord so it does not damage tub."
Raymond D.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Upon arrival cx states unit frosting in fc section. Found track had slipped a tooth binding. Reset hinges and tested, unit functions as designed."
Cruz B.
KITCHEN WHIRLPOOL WDF330PAHS3 "Fixed for fcc- error code F5E2 latch is faulty causing the appliance to work intermittently, removed and replaced (door latch) tested the appliance in a diagnostic test mode it completed filled, wash, drain, heated, no codes, no leaks, the appliance is working fine at this time, cx ok repair."
Cruz B.
REFRIGERATOR KITCHENAID KRFC300ESS03 "Fixed- installed new part (door ss) door is now opening/closing as designed, no gaps, cooling and temps are working fine at this time, cx ok repair."
Cruz B.
DRYER WHIRLPOOL WED4950HW0 "Fixed for fcc- found the appliance to be dead, checked for voltage at block terminal and found 240v, removed back panel and tested thermal fuse and found it to be bad, removed and replaced thermal fuse from SP, reassemble back panel and tested the appliance in a high heat cycle it heated fine, runs quiet, good air flow, cx ok repair. ; used 1 WP3390719 (THERMAL FUSE) from stock"
Cruz B.
WASHER WHIRLPOOL WTW4850HW1 "Need more work- error code f5e7 actuator fault code, cx claims the appliance is stuck on wash cycle and will not advance, ordering parts for unit ; ordrng 1 W10913953 (actuator) and 1 W11256099 (cntrl-elec)"
Cruz B.
RESIDENTIAL REFR KITCHEN AID KRFF707ESS01 "Fixed- installed new parts (support, wire harness) allow 36 hrs for temps to normalize and ice production, found doors, gaskets, lights, fans, are working fine at this time, cx ok repair."
Cruz B.
REFRIGERATOR JENN-AIR JFC2290VPY5 "Need more work- ice maker is producing ice slowly, temps are fine cx states ice production has been slow for a few days now, 120v to ice maker ice maker going bad, ordering part for unit, psp item; ordrng 1 W10884390 (icemaker)"
Hector Z.
REFRIGERATOR MAYTAG MRT311FFFH00 "Customer having issues with condensation in the freezer compartment. I checked the unit and there was a frost buildup in the front upper section of the freezer compartment, I checked the freezer compartment door gasket and there was two small gaps left corner (Up and down) but they don’t match the location of the frost buildup, I corrected the two door gasket gaps and I manually removed the frost buildup and I contacted the Tech Line (SR#7727896891)/(Same SR# used from the beginning) and after all the corrections that has been done to the freezer compartment ( Replaced Freezer Door, sealed all gaps and adjusted door gasket) the Tech Line are attributing the problem to environmental conditions ( High moisture level in the air).Also I contacted the Trade Partner (SR#7728785151).Tested ok."
Hector Z.
WASHER WHIRLPOOL WTW5000DW1 Customer is concerned of washer been noisy and no’s spinning in the spring cycle. I checked the unit and I found a damaged drive hub due to a worn out gear case shaft. Ordered parts related to fix the problem and rescheduled. .; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10752187 (screw) and 1 W10752283 (washplate) and 1 W11035751 (gearcase) and 6 WP8533953 (screw)s and 1 WPW10006384 (drive belt)
Hector Z.
WASHER MAYTAG MVWB835DW4 "Customer concerned of washer being completely dead (No display). I checked for 5VDC at the User Interface connector, 5VDC are presents. Replaced Control Panel (W11115285). Tested ok."
Hector Z.
WASHER WHIRLPOOL WTW8500DC5 Replaced the Console (W11095624). Tested ok.
Darren A.
OVEN MAYTAG MEW9530FZ03 "Replaced faulty control panel, checks out okay."
Darren A.
DRYER MAYTAG MGD6230HW0 "Replaced coils, cycled unit, heating normally."
Darren A.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Replaced fan and cover, defrosted RC evaporator, checked out okay."
Darren A.
RANGE KITCHENAID KFGD500ESS04 "Replaced bake valve assembly, cycle tested,checks out okay."
Aaron B.
REFRIGERATOR KITCHENAID KRSF705HPS00 "Checked the unit , customers refrigerator was turned off some how and the customer was not informed how to turn the unit on and off , it’s not descriptive in the owners manual and the bracket to turn off doesn’t and on, tested let the unit cool for a little bit tested the air temp was cooling down correct , allow 24 hours for the unit to cool down correctly"
Enrique R.
WASHER MAYTAG MVWB835DW5 "Installed new valve , performed calibration . All functions tested normal at time of service , no leaks ."
Enrique R.
WASHER WHIRLPOOL WTW4816FW2 "Customer concerns , washer makes squeaky noise and not completing wash cycles . In diagnostics found , shifter fault . Installed new shifter , performed calibration . All functions tested normal at time of service , no leaks . Collected $262.94 check #11647 ."
Juan G.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Unit freezing in fresh food compartment. Customer was pushing items and had a liner on the upper shelf that would block the air ways. Customer concerned about cabinet side walls being wavy. Instructed customer not to push items all the way against the rear wall, explained that when the foam insulation is injected into the cabinet, it usually does not being perfectly flat appearance wise. Advised customer it is normal for the side walls to be a bit wavy. Unit is working fine."
Juan G.
WASHER AMANA NTW4516FW3 "Replaced drain pump. Calibrated unit, ran diagnostics, checked unit’s operations, unit is working fine."
Juan G.
FREEZER WHIRLPOOL KBFN506ESS01 "Installed ice maker shut off extension, upper fresh food ceiling, (lh), and freezer led assemblies. Checked ops, all unit’s lights, are working properly now. Fresh food doors still check fine after last call."
Juan G.
DRYER WHIRLPOOL MGDB835DC4 "Unit not heating, coil valves would just click, but no flame. Replaced gas valve coils, checked ops, unit is heating properly now."
Perion R.
DISHWASHER KITCHENAID KDTE104ESS3 "Replaced all parts, test assy and rack moves up and down normally"
Perion R.
WASHER WHIRLPOOL MVWB955FW1 "Replaced light, not able to test, unit is outside due to remodeling"
Perion R.
WASHER WHIRLPOOL MVW6230RHW0 Unit is getting stuck on sensing mode. Ran factory calibration mode and issue is still present. Will need to switch out valve and main. ; ordrng 1 W11220230 (valve) and 1 W11419173 (MAIN BOARD )
Perion R.
WASHER WHIRLPOOL WFW75HEFW0 Changed out hose and sw. tested unit and system is running properly
Perion R.
REFRIGERATOR WHIRLPOOL WRF550CDHZ00 Replaced mullion. System checks out properly
Perion R.
REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Replaced led, all lights working properly"
William L.
DISHWASHER WHIRLPOOL WDT710PAHB1 "Replaced control brd & vent Assy,ran self diagnostics cycle, unit operating as designed"
William L.
WASHER MAYTAG MVW6230HW0 Found belt slipping and squealing in spin test ordered Splutch Assy. and belt for unit.; ordrng 1 W10721967 (drive pulley) and 1 W11239857 (belt)
Cruz B.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Fixed- installed new parts (cntrl elec, ice maker) found doors, lights, fans, compressor, water dispenser to be working fine at this time, cx ok repair."
William L.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Replaced front light module on ice maker housing. Replaced led power brd As per service pointer, Freezer & all top leds are functional now, side leds modules lit dim still, ordering deli control brd for unit.; ordrng 1 WPW10599145 (cntrl-elec)"
Cruz B.
WASHER WHIRLPOOL MVWC415EW1 "Complete- cx claims the appliance is making noises when it in the spin cycle, upon arrival cx had the appliance in a cycle, cx is requesting a new appliance claims it been repaired to many times, unable to diagnose at this time. Need to call tech line to document."
William L.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Dispenser Assy has intermitent problem not responding to ice or water dispenser functions, ordered ui panel for unit.; ordrng 1 W11265135 (panel-ui)"
Cruz B.
RANGE AMANA AGR5330BAS3 "Fixed for fcc- the appliance is brand new- found oven igniter not turning on, pulled the appliance out and found Oven igniter not connected to the harness reconnected tested the appliance in a bake & broil cycle it heated fine, no codes, no leaks, top burners are working fine as well, cx ok repair send cx this work order via email please thanks."
Kevin M.
DISHWASHER WHIRLPOOL KUDS01FLSS6 upper spray arm fell off and will not stay on. Failed upper spray arm. Removed and replaced spray arm. Tested unit. All tests good.
Enrique R.
WASHER AMANA NTW4516FW3 "Customer concerns , washer not advancing cycles . In diagnostics found , long fill , hot water not connected and drain hose is on the floor . Not installed correctly ."
Enrique R.
WASHER MAYTAG MVWC465HW2 "Customer concerns , washer making thumping noise . Found pulley nut backed down , therefore making the noise and not washing correctly . Secured nut , performed calibration . All functions tested normal , no leaks ."
James G.
LAUNDRY WHIRLPOOL MGDB835DW4 Replaced defective control and sensor harness.Tested ok
James G.
REFRIGERATOR WHIRLPOOL WRT318FZDM06 "Control is running unit all the time, will not turn off at all; ordrng 1 W11353813 (CONTROL )"
Dane K.
WASHER WHIRLPOOL WFW5620HW Upon arrival the unit was not latching. Unit was giving a latch fault code. Removed and replaced latch and tested unit. Unit functions normal
James G.
REFRIGERATOR KITCHENAID KSSP36QTS02 Duct door not closing ; ordrng 1 WPW10205979 (motor)
James G.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Boards are shutting unit down ; rqstng P&A on 1 W10843055 (cntrl-elec) and 1 W11092503 (panel-ui)
James G.
REFRIGERATOR KITCHENAID KRFF507HPS00 "Cracking is not bad and needs not be addressed, freezer lite is out.; ordrng 1 W10695459 (module)"
Raymond D.
DRYER MAYTAG MGDB765FW0 "Upon arrival cx states unit door not closing. Found loose catch. Replaced and tested, unit functions as designed."
Francisco S.
VENTHOODS WHIRLPOOL KVWB606DSS2 Removed and replaced blower unit now working as intended.
Francisco S.
REFRIGERATOR KITCHENAID KRFC300ESS "Checked temp it was again within specs 39 set for 40 degrees. Removed and replaced control and damper, also checked power and polarity they are ok. Unit working as designed."
Raymond D.
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 "Replaced ice maker and tested, unit still seizing before fill. Defective ice maker.; ordrng 1 W10838084 (harns-wire) and 1 W11182354 (SHUTOFF ARM.) and 1 WPW10300022 (icemaker)"
Francisco S.
WASHER WHIRLPOOL WFW8620HC Accessed ACU and found loose wiring on ACU. Re seated connectors and tested ops unit now working as designed.
Randy C.
REFRIGERATOR WHIRLPOOL WRS571CIHV01 Removed and replaced diffuser now working as designed. Job complete.
Patrick C.
MICROWAVE JENN-AIR JMC2430DP01 Interior light works. Panel is dead. Need to order ; ordrng 1 W11229663 (panl-cntrl)
Patrick C.
LAUNDRY WHIRLPOOL WTW7500GC0 Found the lid needing to be replaced as well ; ordrng 1 W11130236 (lid)
Cruz B.
DRYER WHIRLPOOL WED4815EW1 "Fixed for fcc- found the appliance not heating, checked for voltage at block terminal and found 240v , removed back panel and tested thermal cut off and found it to be bad , removed and replaced (thermal cut off) reassemble back panel and then tested the appliance in a high heat cycle it heated fine, runs quiet, cx ok repair, ; used 1 279769 (THERMAL CUTOFF) from stock"
Patrick C.
DISHWASHER MAYTAG MDB4949SHZ Found the unit having issues cleaning. Needs new pump motor ; ordrng 1 WPW10591570 (pump&motor)
Patrick C.
DRYER WHIRLPOOL MEDC465HW Found the terminal blocked melted need to order ; ordrng 1 279318 (terminal) and 1 WP3397659 (block-term)
James M.
WASHER WHIRLPOOL WFW6620HC0 "Found unit with off balance error code. Ran tests both auto and manual. Unit operating normally during tests, spinning,agitating draining and rinsing as intended. Recalibrated unit and informed customer of importance of proper loading techniques as described in use and care manual. Unit working as intended at this time."
John B.
ICEMAKER WHIRLPOOL WRB322DMBM01 "Replaced a field icemaker, the ice maker cycled right away. The new light switch inside the freezer was not the proper part number or part. Ordering the part I need; ordrng 1 W11396033 (FREEZER LIGHT SWITCH )"
James M.
REFRIGERATOR WHIRLPOOL WRX988SIBW00 Defrosted ice and installed new fan and control. Unit now working as intended. Customer to allow 24 hours for temps to stabilize.
James M.
OVEN KITCHENAID KOSE500EBL00 Inspected fan and found fan blade bent. Causing noise during operation. Replaced blade and fan is now quiet. Job complete.
James M.
WASHER WHIRLPOOL WFW94HEXL Unit has loss of communication between ccu and acu ordering replacement boards. Will return when parts arrive. Unit in tight space on pedistool customer to have unit pulled out and accessible for install. ; ordrng 1 W10427967 (cntrl-elec) and 1 WPW10374126 (cntrl-elec)
Irvin F.
RANGE WHIRLPOOL WFG550S0HV1 "Leds are missing from the display. The controls to set the clock are not operating Replacing control. Removed power from unit. Replaced control board. Powered unit set time and checked operation, passed. All ops. Normal."
Irvin F.
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 "Removed impeller and motor. Installed replacement. Test for operation, passed. All ops normal."
Irvin F.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Cx says the lights are not operational. Says frezer is out and all fresh food. Confirmed issue. Removed led from frezer, installed replacement. Check for operation, passed. All lights are on. ; used 1 W10695459 (MODULE) from stock"
Irvin F.
WASHER MAYTAG MVWC465HW2 Lid lock stuck will not unlock. Removed power lifted lid removed latch. Installed replacement components. Powered unit ran and passed calibration. All ops normal.
Kenneth M.
DISHWASHER KITCHENAID KDTM354DSS5 Found door not sealing well. Faukty door gasket. Ordering new gasket. Soap dispenser not opening properly during cycle. Ordrring new soap dispenser. Rescheduled customer for saturday 9-26-20; ordrng 1 W11177741 (Door gasket) and 1 W10861000 (Dispenser)
Kenneth M.
REFRIGERATOR KITCHENAID KRFC704FPS04 Installed access stub and recharged with 4.5OZ of R134A refrigerant. Tested unit. Unit is now working properly.
Kenneth M.
REFRIGERATOR WHIRLPOOL GZ25FSRXYY0 Deforst tube iced over. Possibly didnt defrost fully from unplug. Defrosted line to ensure all ice was removed. Lifted front of fridge slightly to give back slant. And tested. Unit is working properly.
Andy H.
REFRIGERATOR KITCHENAID KRSF505ESS "Not cooling, found compressor grounded inverter board burnt , replaced compressor and inverter board also replaced filter tested unit working good"
James G.
WASHER WHIRLPOOL WTW6120HC0 Control will not enter diagnostic cycle ; ordrng 1 W11419055 (CONTROL )