Near Clovis, CA 93611
Chris
Job Details:
01/25/2021
FREEZER WHIRLPOOL WRF767SDHZ00
Customer states light in freezer and upper lights in refrigerator are not working. Found freezer light not working freezer module is needed for issue. Ordering correct part ; ordrng 1 W10695459 (module)
Near Arroyo Grande, CA 93420
Brandon
Job Details:
01/25/2021
DRYER WHIRLPOOL WGD9620HC1
"Units are still under manufacturer warranty. Pictures of delivery day paperwork in quick pics. Find arrival found unit to be throwing error code F3 E2. Inspected the moisture sensor and discovered an excessive amount of hair that was stuck behind the two metal strips. The hair acted as a conductor and shorted out the sensor causing the error code and causing cycles to end abruptly. Disassembled unit and thoroughly cleaned out the sensor area. Reassembled unit and unit is now passing all tests at time of service. If called back to this job, order a new moisture sensor. Job complete"
Near Lemoore, CA 93245
Enrique
Job Details:
01/25/2021
WASHER WHIRLPOOL WTW8500DC5
"Customer stated , washer makes knocking noise . In diagnostics found , locked rotor error. Unlocked rotor , performed calibration . All functions tested normal . "
Near Santa Maria, CA 93458
George
Job Details:
01/25/2021
REFRIGERATOR WHIRLPOOL WRF535SWHZ
Found refrigerator damper exively loud and filter head leaking okto order parts.; ordrng 1 W11346623 and 1 WPW10594330 (control)
Near Santa Maria, CA 93454
George
Job Details:
01/25/2021
REFRIGERATOR WHIRLPOOL WRS555SIHZ03
Installed part tested check out ok complete no dents or dings cause by tech.
Near Hanford, CA 93230
Enrique
Job Details:
01/25/2021
DISHWASHER WHIRLPOOL WDT710PAHW1
"Customer concerns , dishwasher not drying dishes. Found control disabled heating element , therefore not drying dishes. Performed calibration, all functions tested normal at time of service , no leaks ."
Near Santa Maria, CA 93454
George
Job Details:
01/25/2021
WASHER MAYTAG MVWC565FW0
Found washer pulley belt pop off reposition retested check out ok complete no dents or dings cause by tech.
Near Reedley, CA 93654
Timothy
Job Details:
01/25/2021
REFRIGERATOR WHIRLPOOL WRS325SDHZ05
Unit needs a the cabinet sealed and a new diffuser.; ordrng 1 482338 (adhesive) and 1 W11317276 (diffuser)
Near Keene, CA 93531
Mitch
Job Details:
01/25/2021
RANGE MAYTAG MGR6600FZ1
"Upon arrival customer stated unit is not heating to proper temps I calibrated unit and unit with customer temp gage was off still by 25 degrees but I do not have a temp probe I a, ordering a temp sensor and going to get a temp probe before next visit to test unit with probe. ; ordrng 1 W10833885 (Sensor)"
Near Lamont, CA 93241
Mitch
Job Details:
01/25/2021
WASHER WHIRLPOOL WTW5105HW0
Upon arrival customer stated unit is making a loud squeaking noise during spin. Tested unit in diagnostic mode unit did not have any error codes. Tested in cycle and found unit is making a squeaking. Sound found unit has a bad belt and cam ordering a new cam and belt. ; ordrng 1 W10721967 (Cam) and 1 W11239857 (Belt)
Near Clovis, CA 93619
Chris
Job Details:
01/25/2021
REFRIGERATOR WHIRLPOOL WRS571CIDB02
Customer states icemaker is not making ice. Found icemaker in the vertical position with arm broken. Removed and replaced with new icemaker then ran test 44 and 45 all functions tested normal. Job completed
Near Los Angeles, CA 91306
Danny
Job Details:
01/25/2021
DRYER WHIRLPOOL MGDC465HW0
Unit is not heating properly Found faulty timer And coils Replaced coils and timerReinstall and power up Unit is now heating and cycling properly
Near Keene, CA 93531
Mitch
Job Details:
01/25/2021
DISHWASHER KITCHEN AID KUDE70FXSS0
Upon arrival customer stated unit is not draining found unit to not drain checked air gap and found no problem at air gap tested in cycle and heard a grinding noise in pump causing unit to not drain used shopvac to clear pump of glass tested unit is now draining and functioning properly at this time of service collect 115.00 for service fee. Paid in full via cc
Near Los Angeles, CA 91311
Joe
Job Details:
01/25/2021
REFRIGERATOR WHIRLPOOL WRX986SIHV00
Unit needs a new ice maker because it has a e2 error code. Ordering parts.; ordrng 1 W11294907 (icemaker)
Near Clovis, CA 93612
Chris
Job Details:
01/25/2021
DRYER AMANA NED4655EW1
Customer states dryer is not heating. I Disassembled dryer found thermal fuse and Hi cut off switch bad. Removed and replaced with new parts reassembled and tested dryer is now heating and functioning as designed. Job complete
Near Arvin, CA 93203
Mitch
Job Details:
01/25/2021
DISHWASHER WHIRLPOOL WDF520PADM7
"Upon arrival customer stated unit is not filling tested unit, unit is not filling found unit to have bad valve removed and replaced valve tested unit is now functioning properly at this time of service."
Near Stevenson Ranch, CA 91381
Joe
Job Details:
01/25/2021
DISHWASHER JENN-AIR JDTSS244GS0
Replaced track and tested unit job complete
Near Los Angeles, CA 91325
Joe
Job Details:
01/25/2021
REFRIGERATOR WHIRLPOOL WRV976FDEM00
Orange and black wire test for 12 voltage dc. Sr772980132Will need to contact whirlpool tomorrow
Near Los Angeles, CA 91406
Danny
Job Details:
01/25/2021
REFRIGERATOR WHIRLPOOL WRF560SEHZ00
Wont stop making ice Found damage and bend arm Replaced bail arm and reinstall icemaker Arm is now staying in place Ice maker cycle and filled up with water properly Advised client to allow 24hrs for unit to reach proper temp
Near Los Angeles, CA 91326
Joe
Job Details:
01/25/2021
REFRIGERATOR KITCHENAID KBFN502ESS02
Order number 1535310066Unit needs A special hinge that will be sent to customers house. Ordering part.
Near Los Angeles, CA 91042
Leon
Job Details:
01/25/2021
FREEZER MAYTAG MSC21C6MDM00
Replaced bi metal thermostat Unit working properly as designed
Near Chowchilla, CA 93610
Marshall
Job Details:
01/25/2021
RANGE WHIRLPOOL WFG770H0FZ
Unit needed too be recalibrated adjusted temps test run complete everything working properly job complete.
Near Hanford, CA 93230
Enrique
Job Details:
01/25/2021
WASHER AMANA NTW4516FW3
"Customer concerns , washer makes grinding noise during spin cycle and tub vibrates excessively . Need gearcase and suspension assembly .; ordrng 1 W10780045 (Suspension) and 1 W11454741 (Gearcase)"
Near Firebaugh, CA 93622
Marshall
Job Details:
01/25/2021
WASHER MAYTAG MVWB865GW0
Installed drain pump test run complete everything working properly need to order tray rr for tray; ordrng 1 W10919352 (Drawer) and 1 W11172234 (Housing)
Near Fresno, CA 93720
Chris
Job Details:
01/25/2021
DISHWASHER WHIRLPOOL ADB1400AGB3
"Customer states unit works intermittently. On arrival I noticed LEDs were on was able to enter unit into diagnostics received no fault codes unit filled,pumped and drained. during test LED shut off in unit lost power door switch shorted Unit is not working at all at this time; ordrng 1 W10906422 (elect,control board) and 1 WPW10274880 (door switch) and 1 WPW10274884 (door latch)"
Near Clovis, CA 93612
Chris
Job Details:
01/25/2021
WASHER WHIRLPOOL MVWB765FW3
"Customer states unit will only work in rapid wash. I entered unit into diagnostics received F2E1, F1E1, F0E4 error codes Dealing with stuck button, main control failure and water temperature issue. Ran multiple test on appliance unit faulted out And didn’t complete cycle. Need parts listed for repair; ordrng 1 W11135391 (console) and 1 W11165546 (valve) and 1 W11193817 (harns-wire) and 1 W11195970 (cntrl-elec)"
Near Fresno, CA 93720
Chris
Job Details:
01/25/2021
WASHER MAYTAG MVWX655DW2
Customer states unit will not start. Checked unit has proper voltage going to it can’t get the unit to function at all no way to test also tub is full of water. Ordering parts listed to fix issue; ordrng 1 W11307244 (latch) and 1 W11399437 (DRAIN PUMP) and 1 W11419215 (CNTRL)
Near Bakersfield, CA 93306
Mitch
Job Details:
01/25/2021
DISHWASHER WHIRLPOOL MDB9979SKZ0
Upon arrival customer stated unit is not filling with water tested unit and found unit is not filling removed kick plate and found wire harness to valve was not installed I reinstalled harness tested unit is now filling and is functioning properly at this time of service.
Near Bakersfield, CA 93305
Mitch
Job Details:
01/25/2021
REFRIGERATOR WHIRLPOOL ZHS-30-A
Upon arrival I removed bake and top panel installed kit and tested unit is functioning properly at this time of service.
Near Bakersfield, CA 93306
Mitch
Job Details:
01/25/2021
DRYER MAYTAG MEDC465HW0
Upon arrival customer stated unit is making a humming noise found unit to have bad motor unit is getting a new motor ordering motor; ordrng 1 279827 (Motor)
Near Lamont, CA 93241
Mitch
Job Details:
01/25/2021
DRYER WHIRLPOOL WGD5100HW0
Upon arrival customer stated unit is not heating tested unit and found unit is ignitor glows but unit does not start removed front panel and found harness to coil was disconnected causing unit to not heat I reinstalled harness tested unit is now functioning properly at this time of service.
Near Bakersfield, CA 93311
Jim
Job Details:
01/25/2021
OVEN KITCHENAID KEBC107KSS03
Broken inner glas; ordrng 1 WP4449259 (Glass)
Near Winton, CA 95388
Kenneth
Job Details:
01/25/2021
WASHER WHIRLPOOL WRS325SDHZ01
"Ordering ice maker. Ice maker leaking water. Causing ice slab in container. Container broke. Ordering container; ordrng 1 WPW10300022 (Icemaker) and 1 WPW10558423 (Container), states that autho needed"
Near Victorville, CA 92392
Darren
Job Details:
01/25/2021
WASHER WHIRLPOOL WFW5090JW0
"Water level faults, ordered controls and sensor.; ordrng 1 W10597311 (switch-wl) and 1 W11334605 (CCU) and 1 W11337199 (UI)"
Near Bakersfield, CA 93312
Jim
Job Details:
01/25/2021
REFRIGERATOR WHIRLPOOL WRS555SIHZ03
Dropped off ice container
Near Paso Robles, CA 93446
Chase
Job Details:
01/25/2021
REFRIGERATOR WHIRLPOOL WRS315SNHB03
Found RC gasket ripped up. Ordering new gasket.; ordrng 1 2159083 (Gasket)
Near Bakersfield, CA 93308
Chase
Job Details:
01/25/2021
REFRIGERATOR WHIRLPOOL WRB322DMBM01
Found damaged lower hinge not allowing door to close properly. Ordering hinge.; ordrng 1 12607103AP (Hinge) and 1 WP12566606ED (Top hinge)
Near Paso Robles, CA 93446
Jack
Job Details:
01/23/2021
DISHWASHER WHIRLPOOL WDT970SAHZ0
Unit is not dissolving pods and drying dishes. Top tack wheels are coming apart. F2e1 f7e1 f4e3 f-e- f7e1 no heat f2e1 control issues ; ordrng 1 W10503548 (retainer) and 1 W10696509 (heater) and 1 W10917114 (pump&motor) and 1 W10723295 (sensor) and 1 W10350375 (adjuster) and 1 W10620296 (detergent dispenser) and 1 W10904715 (cntrl-elec) and 1 W10897417 (console)
Near Templeton, CA 93465
Jack
Job Details:
01/23/2021
REFRIGERATOR JENN-AIR JF42NXFXDE02
Found the unit is stuck in sabbath mode. Will not come out. Plus no led lights also. Top or bottom. ; ordrng 1 W10640411 (invrtr-box) and 1 W10739408 (cntrl-elec) and 1 W10624574 (cntrl-elec) and 1 W11238143 (Ice maker assembly)
Near Claremont, CA 91711
Andy
Job Details:
01/23/2021
REFRIGERATOR WHIRLPOOL WRB533CZJZ00
"Needs compressor,called techline 7729809225; ordrd 1 W11370574 (Compressor)"
Near Baldwin Park, CA 91706
Andy
Job Details:
01/23/2021
WASHER MAYTAG MVWB765FW3
"Needs control and console, has power and lights up but cant start and cant change cycles ; ordrd 1 W11135391 (Console) and 1 W11195970 (Control)"
Near Apple Valley, CA 92307
Darren
Job Details:
01/23/2021
WASHER WHIRLPOOL NTW4516FW3
"Power to control, no stand by led, ordered control.; ordrng 1 W11101098 (cntrl-elec)"
Near Victorville, CA 92395
Darren
Job Details:
01/23/2021
WASHER MAYTAG MVWB835DW4
"Installed new lid, corner is cracked but allows for customer to use,reordered lid.; ordrng 1 W11259006 (lid)"
Near Victorville, CA 92392
Cesar
Job Details:
01/23/2021
REFRIGERATOR WHIRLPOOL WRF990SLAM00
"Unit freezer evaporator and fresh food evaporator are frozen over unit is not running defrost cycle ran test mode bimetal reads closed, ran forced defrost and heater came on, determined software defect all thermistors also tested good ; ordrng 1 W10861908 (Control kit)"
Near Santa Ynez, CA 93460
George
Job Details:
01/23/2021
WASHER MAYTAG MVWB765FW
When installing motor rotor center part of rotor broke off and stuck in gear case shaft need to order gear case and rotor ok to order parts.; ordrng 1 W10754161 (motor rotor) and 1 W11134159 (gearcase)
Near Lompoc, CA 93436
George
Job Details:
01/23/2021
REFRIGERATOR WHIRLPOOL WRT518SZFM00
Found refrigerator not cooling in fresh food area gasket r torn need to replace ok to order part.; ordrng 1 W10315039 (gasket-fip) and 1 W10315040 (gasket-fip)
Near Templeton, CA 93465
Jack
Job Details:
01/23/2021
RANGE KITCHENAID KSEG700EBL0
Unit still not responsive. Replaced all 3 control panels and switch. Unit is now responsive to new control boards. Preheat is working good. Set at 350 and unit is preheating on point. Customer couldnt be any happier.
Near Templeton, CA 93465
Jack
Job Details:
01/23/2021
REFRIGERATOR WHIRLPOOL WRS571CIHZ01
Customer was saying that the unit was freezing around the crispers. Took care of the fridge for the customer ref number invoice has pics also and pop. # 356411. Job completed no parts needed.
Near Riverside, CA 92509
Kevin
Job Details:
01/23/2021
WASHER WHIRLPOOL WTW8000BW0
"Unit is leaking down through bearings which is causing noise and smell and unit has failed suspension causing basket to bounce. Unit needs bearing kit, suspension, and basket hub. ; 1 W10435302 (bearing) and 1 W10247710 (washer,suspension) and 1 W10820039 (hub)"
Near Riverside, CA 92501
Kevin
Job Details:
01/23/2021
REFRIGERATOR WHIRLPOOL WRB322DMBM00
"Per office, unit is in warranty. Unit is not cooling. I verified compressor running but no frost pattern. Unit has a low side sealed system leak in evaporator which caused damage to compressor. Ordering evaporator and compressor. ; ordrng 1 W10507884 (compressor) and 1 W11459354 (Evaporator)"
Near Templeton, CA 93465
Jack
Job Details:
01/23/2021
M/W OTR KITCHENAID KMHS120ESS5
Replaced diode and capacitor and nut and thermostat. Unit is now heating. Tried it before mounting the unit up. Tested unit while its mounted. Unit is working perfectly. Tested all functions. Customer happy. Didnt need any other parts. Job completed
Near Riverside, CA 92507
Kevin
Job Details:
01/23/2021
REFRIGERATOR WHIRLPOOL WRF560SMHZ00
"Removed and replaced ice maker, ice maker now cycles but doesnt fill. I tested voltage and found failed fill valve. Ordering fill valve. ; ordrng 1 WPW10279909 (valve-inlt)"
Near Atascadero, CA 93422
Jack
Job Details:
01/23/2021
WASHER MAYTAG MVW7232HW0
Unit wasnt responsive more powered up. Replaced latch and main board. Unit tested in calibration and did a diagnostics. Runs really good. Went over hole unit with customer. Tested again checked out. Job completed
Near Riverside, CA 92507
Kevin
Job Details:
01/23/2021
REFRIGERATOR KITCHENAID KRFC704FSS01
Pulled unit out to install parts and found that the customers copper water line has been leaking. I need 1/4 line to install part. I shut water off. Customer will get new water line before appt. parts left at customers home. ; schdld next appmnt for 1/29 FRI !
Near Montclair, CA 91763
Andy
Job Details:
01/23/2021
DRYER WHIRLPOOL WED4850HW0
"Not turning on, found bad thermostat fuse. Replaced thermostat fuse and tested unit working good"
Near Claremont, CA 91711
Andy
Job Details:
01/23/2021
DRYER MAYTAG MGDB765FW0
"Drum not turning, found belt broken, replaced belt kit and tested unit working properly , p#4392067; used 1 4392067 (Belt) from stock"
Near Madera, CA 93636
Marshall
Job Details:
01/23/2021
REFRIGERATOR WHIRLPOOL WRF555SDFZ11
Found icemaker not breaking up ice rr for new ice maker.; ordrng 1 WPW10300024 (Ice maker)
Near Glendora, CA 91741
Andy
Job Details:
01/23/2021
REFRIGERATOR JENN-AIR JS42SSDUDE01
"Lights not turning on, folight bad in freezer, replaced light and tested unit working properly p#w11462342; used 1 W11462342 (Light) from stock"
Near Palmdale, CA 93591
Jonathan
Job Details:
01/23/2021
DRYER WHIRLPOOL GGQ9800PW1
Found defective door switch.; ordrng 1 WP3406107 (switch-dor)
Near Corcoran, CA 93212
Enrique
Job Details:
01/23/2021
DRYER MAYTAG MGD6630HC1
"Techline sr #7729806507 . Dryer igniter glow for few seconds , gas valve not opening . Need burner assembly and flame sensor .; ordrng 1 W11309727 (Burner assembly) and 1 WP338906 (Sensor)"
Near Victorville, CA 92392
Cesar
Job Details:
01/23/2021
REFRIGERATOR WHIRLPOOL WRS321SDHZ05
Found ice maker ice level arm has ice build up on it not allowing arm to fully drop when detecting ice bucket full or empty.cleared ice off the arm and all tested good
Near Hanford, CA 93230
Enrique
Job Details:
01/23/2021
DRYER AMANA NED4655EW1
"Customer concerns , dryer not heating up and timer doesnt stop dry cycle .; ordrng 1 W10857612 (Timer)"
Near Victorville, CA 92392
Cesar
Job Details:
01/23/2021
DISHWASHER KITCHENAID KDTE104ESS3
Found latch flipped back in the latched position with door open. Not able to close door to run unit. I was able to remove latch and reset it all tested good
Near Delano, CA 93215
Erick
Job Details:
01/23/2021
REFRIGERATOR WHIRLPOOL MFF2558FEZ04
Cycled and found no voltage to compressor. Found relay clicking on and off when engaging door switches. Unit has faulty control board and recommending to replace door switches.; ordrng 1 W11384469 (SWITCHES) and 1 WPW10503278 (refer elect cont brd)
Near Wasco, CA 93280
Erick
Job Details:
01/23/2021
WASHER WHIRLPOOL CHW9150GW1
Installed new parts on unit but connection to harness does not match . Cannot connect ribbon cable. Looked up control part number off board and it re routes to part originally ordered. Will re order part; ordrng 1 W11113731 (cntrl-elec)
Near Lompoc, CA 93436
George
Job Details:
01/23/2021
WASHER AMANA NTW4516FW2
Found washer testing ok customer concern on white film on towels instructed customer to do the afresh cleaning for better results complete no dents or dings cause by tech.
Near Shafter, CA 93263
Erick
Job Details:
01/23/2021
REFRIGERATOR KITCHEN AID KRFF707ESS01
"Cycled and found ice maker erro code causing it not to make ice, unit will need new ice maker. Will need AP FOR THIS CALL; ordrng 1 W11116006 (evaporator) and 1 W11294907 (icemaker) and 1 WPW10608485 (evaporator)"
Near West Covina, CA 91791
Stephen
Job Details:
01/23/2021
WASHER MAYTAG MVWB865GC0
"Replaced console/ UI assembly. Ran diagnostics. Had f3e2, f2e1, f0e4 error codes. Cleared error codes. Ran load size calibration, auto test cycle. Fills, agitates, drains, rinses, dispenses, and spins properly at this time. UI is working properly at this time. Complete."
Near Pasadena, CA 91107
Francisco
Job Details:
01/23/2021
VENT HOOD KITCHENAID KXD4636YSS0
Need more parts and cx created access RS upon parts arrival please. 4 cc7729806816; ordrng 1 WPW10681777 (Arm plenum)
Near Keene, CA 93531
Mitch
Job Details:
01/23/2021
DISHWASHER MAYTAG MDB9979SKZ0
Upon arrival customer stated u it is not draining tested unit in diagnostic mode unit coded f10e2 vent wax fault drain fault tested in cycle unit is not draining removed front panel to access control tested drain and found no power coming out of control unit has bad control ordering control vent van and Derain pump just in case. ; ordrng 1 W11414073 (Vent fan) and 1 W11410063 (Cntrl) and 1 W11412291 (Drain pump)
Near Visalia, CA 93291
Chase
Job Details:
01/23/2021
OVEN WHIRLPOOL WOS51EC0AS03
"Found gasket ripping off. Will need to replace gasket. Also Cx complaining about oven going over temp. F5e1, F2e1 error code. Cleared code and ran through auto test cycle. Found unit miscalibrated about 20 degrees. Calibrated main control and still going over temp. Traces short back to control p-12. Will order new gasket and ui control. ; ordrng 1 WPW10282960 (Gasket) and 1 W10864141 (Control)"
Near Palmdale, CA 93550
Jonathan
Job Details:
01/23/2021
WASHER WHIRLPOOL WTW5000DW1
Replaced defective control board. Tested unit and is working properly
Near Visalia, CA 93291
Chase
Job Details:
01/23/2021
DISHWASHER KITCHENAID KDTE334GPS0
"Cx concerned that dispenser will not open during cycle. Ran through cycle, all other ops checking ok. Ordering dispenser.; ordrng 1 W10861000 (Dispenser)"
Near Lemoore, CA 93245
Enrique
Job Details:
01/23/2021
WASHER MAYTAG MVWB835DC4
"Customer concerns , washer not powering on . In diagnostics found , f6e2 = UI cannot hear ACU . "
Near Delano, CA 93215
Erick
Job Details:
01/23/2021
WASHER MAYTAG MVWB835DW4
Installed new parts on unit. Re-tested it and unit is now filling with both hot and cold with no faults. Job complete
Near Los Angeles, CA 91304
Danny
Job Details:
01/23/2021
M/W OTR WHIRLPOOL WMHA9019HZ3
Unit wont start a cycle and when it does unit freezes and ui panel restarts Intermittent issue Found the door panel getting stuck and not responding to commands and restarting like it looses power Check for loose connection none found Power supply is good Need to order parts and rs call ; ordrng 1 W11186019 (Door) and 1 WPW10531156 (Filter) and 1 W10591803 (Thermostat) and 1 W11197766 (Interlocks) and 1 W11493411 (Control)
Near Bakersfield, CA 93313
Erick
Job Details:
01/23/2021
WASHER WHIRLPOOL WTW8500DC0
Installed new console and unit powered on. Ran through diagnostic test and unit passed all tests with no faults at the time of service. Job complete
Near Bakersfield, CA 93312
Erick
Job Details:
01/23/2021
WASHER WHIRLPOOL MHW6630HC0
"Cycled and found unit with drain error causing failure. Tested drain and found very slow drain at drain hose. Remove dryer and access washer. Clear drain hose, removed front panel and clear debris at panel and drain pump. Found excessive items at dream pump. Showed customer all debris found. Ran through test cycle and unit is now draining with no faults. Job complete"
Near Los Angeles, CA 91316
Danny
Job Details:
01/23/2021
DISHWASHER WHIRLPOOL KDTE254ESS1
Unit is not washing the dishes And leaking water Found unit leaking from diverter valve Unit will require a complete motor assy ; ordrng 1 W10902372 (Motor) and 1 WPW10473807 (Left support) and 1 W10822165 (Left track)
Near Bakersfield, CA 93308
Erick
Job Details:
01/23/2021
WASHER MAYTAG MVW6230HW0
"Cycle and found unit with door latch error causing unit to fail. Tested and found control failing, which is the main failure. Cannot run any diagnostic cycles. Cannot run any component activation. Customer just purchased unit four days ago and has not been able to wash not once. Confirm no water has entered unit.Customer stated will exchange unit at Lowe’s. Job complete"
Near Arcadia, CA 91007
Juan
Job Details:
01/23/2021
DISHWASHER WHIRLPOOL MDB8959SKW0
F9e1 error code. Drain pump getting activated but not draining the water out. Drain pump needs to be replaced.; ordrng 1 W11412291 (Drain pump)
Near Fontana, CA 92337
Tyler
Job Details:
01/23/2021
M/W OTR WHIRLPOOL WMH31017HZ4
Cuetomer stated that the unit will not start. Found lower interlock kicked in. Fixed and tested all works good at this time.
Near Porterville, CA 93257
J.E.
Job Details:
01/23/2021
WASHER MAYTAG MVWC465HW2
Installed new valve and re-tested unit. Unit passed all test at time of service. Job completed
Near Ivanhoe, CA 93235
J.E.
Job Details:
01/23/2021
DRYER MAYTAG MGDC215EW0
Cycled unit and found unit not heating. Check thermal fuse and cut off switch and found thermal fuse Showing no continuity. Replace thermal fuse and re-tested unit unit is not heating properly at time of service. Job completed
Near Farmersville, CA 93223
J.E.
Job Details:
01/23/2021
WASHER WHIRLPOOL WFW560CHW2
Cycled unit and found off-balance error code Inspected Suspension springs and found left suspension spring fell off. Reinstalled and secured suspension spring and re-tested unit unit passed all test at time of service
Near East Los Angeles, CA 90022
Juan
Job Details:
01/23/2021
OVEN WHIRLPOOL WGG745S0FS02
"Customer states both left burner flames got very high, the heat got so high, it melted knobs and bezels. Customer could not turn some burners off, they had to use pliers. A couple valve stems got damaged. SR7729813099; ordrng 1 W10689413 (Grate pads) and 5 W11188749 (Knobs)s and 1 W10823297 (Panel) and 5 W11188712 (Bezel)s and 1 W10806878 (Manifold)"
Near Montebello, CA 90640
Juan
Job Details:
01/23/2021
WASHER MAYTAG MHW5630HC0
"F6e2. Tried running diagnostics, unit would go into it, but will not perform any of the actions. Main board and console need to be replaced.; ordrng 1 W11325569 (Console) and 1 W11322901 (Board)"
Near Arvin, CA 93203
Mitch
Job Details:
01/23/2021
DRYER MAYTAG MGDX655DW2
Upon arrival customer stated after 5 mins into cycle unit starts to make a weird noise tested unit in cycle unit started to make weird noise coming from roller supports. Removed front panel and drum to access rollers removed and replaced rollers tested reinstalled drum and panel tested unit unit is now functioning properly at this time of service.
Near Malibu, CA 90265
Joe
Job Details:
01/23/2021
DISHWASHER KITCHEN AID KDTE254ESS1
seized pump ad motor Unit needs a pump and motor assembly. Ordering part.; ordrng 1 W10902372 (pump&motor)
Near Los Angeles, CA 91304
Danny
Job Details:
01/23/2021
DISHWASHER KITCHENAID KDTM404KPS0
Door is not closing properly Found door out its hinge Removed door and reinstall inner door to proper hinge slot Reinstall and door is now opening and closing properly
Near Visalia, CA 93291
Chase
Job Details:
01/23/2021
REFRIGERATOR WHIRLPOOL WSZ57L18DM03
Installed new hinge. All operations now checking out as intended. Job complete.
Near Los Angeles, CA 91367
Danny
Job Details:
01/23/2021
REFRIGERATOR KITCHENAID KRFF507HPS00
No lights Found faulty led lights Replaced led modules Reinstall and power up All lights are working properly Advised client to allow 24hrs for unit to reach proper temp
Near Westlake Village, CA 91361
Danny
Job Details:
01/23/2021
MICROWAVE KITCHENAID KOCE500ESS09
Inverter error code is showing up Found faulty magnetron and Inverter Pulled unit out using oven dolly Replaced inverter and magnetron Reinstall unit No floor or cabinet damage Unit is now working and heating and cycling properly
Near Los Angeles, CA 91335
Danny
Job Details:
01/23/2021
REFRIGERATOR KITCHENAID KBSN608ESS01
Unit is not cooling Found faulty evap fan motor Replaced motor and reinstall unit Replaced sensor Set unit to proper temp Advised client to allow 24hrs for unit to reach proper temp Power up and unit started to cool
Near Los Angeles, CA 91316
Danny
Job Details:
01/23/2021
REFRIGERATOR WHIRLPOOL NOMODEL
Unit is not making ice Found broken harness Unit will require a complete door .
Near Monrovia, CA 91016
Juan
Job Details:
01/23/2021
WASHER WHIRLPOOL WFW6620HW0
"Unit is leaking water on the left side. Checked all hose connection points, and throughout the unit. Ran diagnostics, no leaks found. Traces of leaks by the dispenser drawer, per service pointer W11481731. It is advised to replace the dispenser assembly, the spray patter on it has been redesigned to avoid water leaks. Customer declines repair at this time."
Near San Gabriel, CA 91775
Juan
Job Details:
01/23/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ03
"Temperature in the fresh food compartment ranged from lower 30s, to mid 40s. Found blocked air vent, and I air passages. Showed customer items against the vent, and items pushed all the way against the rear wall. Explained these air ways are designed by the manufacturer for proper air flow. Ran diagnostics, thermistors check fine, air diffuser is working properly. Instructed customer not to block vents, and not to push items all the way against the rear wall for proper air circulation. Unit is working as designed. Updated SR 7729783777 at ServiceMatters online."
Near San Gabriel, CA 91775
Juan
Job Details:
01/23/2021
REFRIGERATOR WHIRLPOOL WRF757SDHZ00
"Replaced ice maker, water valves, and heater. Ran diagnostics, all units ops check fine."
Near Bakersfield, CA 93312
Jim
Job Details:
01/23/2021
REFRIGERATOR WHIRLPOOL WRF757SDHZ00
Not able to go into a diagnostic test. The boards will not allow it. Upgrade on adapter; rqstng P&A on 1 W11294907 (Ice maker) and 1 W11087201 (Heater) and 1 W10864518 (Adapter with fan) and 1 W11224590 (User interface) and 1 W11224256 (Board) and 1 W10846539 (Fan)
Near Monterey Park, CA 91755
Juan
Job Details:
01/23/2021
RANGE WHIRLPOOL WFG505M0BS3
"Left front burner not igniting. No sparks at igniter. Found igniter wire loose at spark module connection. Corrected connection, checked ops, all burners are igniting properly. Unit is working as designed."