We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Porterville, California 93257
J.E.
Job Details: 06/29/2024
Cycled unit and found bad slider and bad drain pump. Installed new parts retested unit now working as designed job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM
Near San Bernardino, California 92407
Francisco
Job Details: 06/29/2024
Re over and replaced harness with bi metal and heater. Asked Cx to allow 24 hrs for proper temp. Unit working ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near San Dimas, California 91773
Jaime
Job Details: 06/29/2024
Found ice buildup in freezers bottom how to remove then clear it off with a steamer
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Los Angeles, California 91303
Sean W
Job Details: 06/29/2024
Drum not filling with enough water to completely wet clothes and wash efficiently.replaced control board and water valve.ran diagnostic cycle successfully without displaying any new error codes.washer working properly.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC3
Near Pomona, California 91766
Jaime
Job Details: 06/29/2024
Found water in the washer. Tilted washing machine back then it rained the rest of the water. Had harness replaced
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRSC2352AF0
Near Bakersfield, California 93307
Brandon
Job Details: 06/29/2024
Solenoid for cubed/crushed ice had popped out of its guide and wasnt shifting properly. Removed icemaker housing and put solenoid back in place. Issue resolved.
We serviced a
WHIRLPOOL WASHER
Model MVW6230RHW2
Near Atascadero, California 93422
Leo
Job Details: 06/29/2024
"F9E1, F0E7 error codes present at arrival, proceeded to replace drain pump and a wire to connector was detached, secured it, tested unit calibrated it and it now runs properly, Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Perris, California 92571
Kevin
Job Details: 06/29/2024
Ice maker not cycling and getting hung up. I removed and replaced ice maker. Tested ice maker. All tests good.
We serviced a
MAYTAG WASHER
Model MVW5430MW
Near Porterville, California 93257
J.E.
Job Details: 06/29/2024
Cycled unit and found bad actuator. Installed new actuator and retested unit now working as designed job completed. ; used 1 W11481722 (Actuator) from stock
We serviced a
KITCHENAID BUILT-IN M/W
Model KMBD104GSS03
Near Arroyo Grande, California 93420
Kash S
Job Details: 06/29/2024
"Found door obstructed by sidewall of cabinet housing unit, verified unit is operating as designed, advised cx on fixing cabinet for functional use of unit"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ04
Near Moreno Valley, California 92557
Kevin
Job Details: 06/29/2024
Unit not dispensing ice. I found ice clumping in the front due to dripping from ice maker. I found ice maker not level causing drip. I leveled ice maker and cycled. All tests good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Ontario, California 91761
Tyler
Job Details: 06/28/2024
Customer stated that the unit fills with water but does not wash. Found sump is not responding. Ordering sump assembly in stock.; ordrng 1 W11025157 (pump&motor)
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near Stevenson Ranch, California 91381
Randy
Job Details: 06/28/2024
Tested. Found Motor bad again. Unit keeps throwing f9e1. Per cx. Ordering motor ; ordrng 1 W11416362 (Pump n motor) and 1 W11410464 (Sensor) and 1 W11537778 (Heater)
We serviced a
WHIRLPOOL DISHWASHER
Model JDB9600CWP0
Near Thousand Oaks, California 91362
Richard
Job Details: 06/28/2024
"Upon arrival inspected unit customers complaint was that the unit is giving the E 15 error code the same exact code that was given before. The part is still covered under that one year warranty ordering the parts. With part being covered, customer is paying the 145 service call and 350 on labor coming out to a total cost of 495 and change. Customer paid 300 today will pay the remaining balance upon completion. Advise customer that part is out of stock to take 10 to 15 days to get this part. Remaining balance will be $195; ordrng 1 W10736522 (Heater motor)"
We serviced a
WHIRLPOOL REFRGERATOR
Model WRT311FZDW01
Near El Monte, California 91731
Stephen
Job Details: 06/28/2024
"Found fan noisy, iced up. Needs high velocity fan blade, motor, and air tower. Unit needs to be defrosted for 24 hours before service with unit disconnected and doors left open. 2 count job. Allow extra time.; ordrng 1 WP2163777 (Fan blade) and 1 WP2315539 (Motor) and 1 W11126274 (Air tower)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSC25C6EYB01
Near Azusa, California 91702
Jaime
Job Details: 06/28/2024
No ice at all. IM wont cycle; ordrng 1 WPW10238100 (Valve) and 1 WPW10258562 (Valve) and 1 WPW10251076 (IM)
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Pixley, California 93256
James
Job Details: 06/28/2024
Unit still having low flow on the cold side. Removed water line and checked valve for blockage. Found sand and dirt clog gin water valve causing low flow. contacted techline to document as water valve has been replaced already. Spoke to Boyd recommended possible installation of online filter on incoming water line. And replace valve. Sr. 7739396871; ordrng 1 W11038689 (Valve)
We serviced a
JENN-AIR DISHWASHER
Model JDPSS246LL0
Near Lathrop, California 95330
Andrew
Job Details: 06/28/2024
Display faulty w11435366. Control w11445504. Faulty. Upon arrival. Found no display. Ran diagnostics. No power to board. 60 volts power surge. ; ordrng 1 w11445504 (Control board) and 1 w11435366 (Ui I)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRFS2823AW6
Near Bakersfield, California 93312
Esteban
Job Details: 06/28/2024
Diagnostic test was performed ice maker not responding. Ice maker shorted out. Part on order follow up required. ; ordrng 1 243297608 (Ice maker)
We serviced a
KITCHENAID REFRGERATOR
Model KRMF706ESS05
Near Bakersfield, California 93314
Chase
Job Details: 06/28/2024
Upon arrival there was not an adult home. Spoke with Jay and let him know we are going to call and document with manufacturer to see how they would like to proceed. Called into WPL and spoke with Edwin. Advised to check for broken wire going to icemaker. Bin sensor needs to ready 8.8 ohms in ice water. Will order bin sensor incase needed. Hv board test for heater. P12-6 p12 115 volts with heater onSR#7739396885; ordrng 1 W11684620 (Bin sensor)
We serviced a
WHIRLPOOL WASHER
Model MVW7232HC2
Near Bakersfield, California 93311
Aaron
Job Details: 06/28/2024
"Unit is under warranty , Washer is stuck in a drain cycle F9E1 coded , unit was empty 3 days unit unplugged , plugged in and tried to reset unable to reset the unit needs new control board at the very least and lid strike ordered parts ; ordrng 1 W11457841 (Strike) and 1 W11687817 (Main board)"
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS05
Near Bakersfield, California 93314
Aaron
Job Details: 06/28/2024
Needs 2 call count Checked the unit has an E 5 code open ice maker thermistor needs main board UI board for logic and new icemaker and adapter order parts; rqstng P&A on 1 W11658802 (Ice maker) and 1 W11577100 (UI board) and 1 W10864519 (Adapter kit) and 1 WPW10675033 (Main board)
We serviced a
KITCHENAID REFRGERATOR
Model KRFF507HPS04
Near Bakersfield, California 93314
Aaron
Job Details: 06/28/2024
"Checked the unit the ice maker empty , E 5 code , bad ice maker thermistor, unit was not giving water ,I pulled water filter and tested unit filled water , reinstalled filter unit started working , tested ice maker after resetting refrigerator no ice maker cycle , needs ice maker and main board and UI board ; rqstng P&A on 1 W11224256 (cntrl-elec) and 1 W11636543 (UI Board) and 1 W11658802 (Ice maker) and 1 W10864518 (adapter)"
We serviced a
MAYTAG WASH/DRY COMBO
Model SG9900
Near Oceano, California 93445
George
Job Details: 06/28/2024
Found dryer broken igniter no answer from owner call to ok estimate.; ordrng 1 4391996 (Igniter)
We serviced a
WHIRLPOOL REFRGERATOR
Model WRS321SDHZ08
Near Phelan, California 92371
Cesar
Job Details: 06/28/2024
"Control is not the problem, compressor is locking up and tripping overload ; ordrng 1 W11580057 (Compressor)"
We serviced a
GENERAL ELECTRIC REFRIGERATOR/TOP
Model GNE25JYKHFFS
Near Ventura, California 93003
Isidro
Job Details: 06/28/2024
"Moisture on the mullion, I got 5.32v dc coming from harness at the door, very cold mullion to the touch , correcting issue by; ordrng 1 WR17X25027 (Mullion)"
We serviced a
GENERAL ELECTRIC WASHER
Model GTW465ASN0WW
Near Oxnard, California 93033
Isidro
Job Details: 06/28/2024
"Scanned with HQ , found Multiple parts needed for repair, leaking gear oil all over motor and parts; ordrng 1 WH01X26114 (Lid lock assembly) and 1 WH01X24180 (Belt) and 1 WH05X25036 (Shifter) and 1 WH05X24185 (Clutch) and 1 WH03X28859 (Transmission pulley) and 1 WH49X25377 (Motor pulley) and 1 WH49X25375 (Motor) and 1 WH03X33731 (Gear case) and 1 WH43X24357 (Agitator) and 1 WH43X24358 (Auger agitator) and 1 WH02X24374 (Screw) and 1 WH03X37017 (Grease) and 1 WH08X28842 (Main wire harness)"
We serviced a
GENERAL ELECTRIC DRYER - ELECTRIC
Model GTD38GASW0WS
Near Somis, California 93066
Isidro
Job Details: 06/28/2024
"Unit not heating properly, correcting issue by; ordrng 1 WE08X37279 (Whole wire harness n sensors) and 1 WE04X0448 (Flame detector)"
We serviced a
GENERAL ELECTRIC M/W OTR
Model JVM7195SK6SS
Near Arcadia, California 91006
Stephen
Job Details: 06/28/2024
Door is not latching. Found door latch not latching( in door ). 2 count job. Allow extra time. Door is out of stock at vendor.; ordrng 1 WB56X44946 (Door SS) and 1 WB10X35573 (Body-latch)
We serviced a
GENERAL ELECTRIC OVEN
Model JKS3000SN2SS
Near Arcadia, California 91007
Stephen
Job Details: 06/28/2024
Ran diagnostics. Has f9 and f10 error codes. Found latch faulty. 2 count job. Allow 1 1/2 hours.; ordrng 1 WB10X28391 (Latch)
We serviced a
MAYTAG REFRGERATOR
Model MFI2568AES
Near South Pasadena, California 91030
Stephen
Job Details: 06/28/2024
"No ice, FZR noisy. Found ice maker stalling, ice ball on cap tube into evaporator. 6 count job. Allow extra time. SEND SEALED SYSTEM TECH ONLY. ; ordrng 1 W10583817 (Ice maker) and 1 W10160407 (Compressor) and 1 12002730 (Evaporator) and 1 67006968 (Motor-evaporator) and 1 67006337 (Fan blade) and 1 W11506635 (Coupler) and 1 67006322 (Valve-dual)"
We serviced a
WHIRLPOOL DRYER
Model WGD5605MW0
Near Oxnard, California 93033
Ian Y
Job Details: 06/28/2024
Found panel not displaying the proper numbers. Ordering new UI. ; ordrng 1 W11583883 (Console assembly)
We serviced a
WHIRLPOOL REFRGERATOR
Model WRS325SDHZ
Near San Bernardino, California 92404
Francisco
Job Details: 06/28/2024
He led unit found fc at 15 degrees and rc at 40 degrees. Cx stated she found cone fan stuck and had to turn it by hand. Ordering parts to repair. Tech line advised we have to eliminate this before proceeding to sealed system.Sr7739396945; ordrng 1 W11204060 (Diffuser) and 1 W10522629 (Cond fa motorn)
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Yucaipa, California 92399
Rod
Job Details: 06/28/2024
"PRIDD WERE A MISS BY OFFICE *************Parts needed nla need TECH LINE CONTACT NO RETURN TRIP RESEARCH ONLYAll components operate but no drainShorted wire harness, control and drain pump as a resultcontrol nla; ordrng 1 W10844650 (Harness, lower) and 1 W10579238 (Harness, upper) and 1 W10625696 (Control, machine)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Paso Robles, California 93446
Jack
Job Details: 06/28/2024
Frosted over again. Lakey with tech line. Sr number 7739243147. Master tech Bruce. Tested defrost heater. Open circuit and ui board is bad. Unit will need to be defrosted again to remove heater. WP12729128 wpw10248595 w11087438. Heater damper and fan. And ui board has a short. W11387386. Unit needs steaming out. ; ordrng 1 WP12729128 (Heater) and 1 W11087438 (Evan fan) and 1 wpw10248595 (Damper) and 1 W11387386 (Ui board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Cambria, California 93428
Jack
Job Details: 06/28/2024
Found light out in fresh food. Needs replacing. Module W11470191. ; ordrng 1 W11470191 (Module)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Cambria, California 93428
Jack
Job Details: 06/28/2024
Unit is not making ice. Found valve is not working and bottom condenser is clogged with dust and lint. Needs to be cleaned and found seal not sealing in door. ; ordrng 1 W10830162 (Gasket)
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Morro Bay, California 93442
Jack
Job Details: 06/28/2024
Found blower wheel is the issue. Something broke it. But is stuck and will have to get motor as well. Will not come off. ; schdld next appmnt for 7/12 FRI !
We serviced a
KITCHENAID OVEN
Model KOSE507ESS05
Near Bakersfield, California 93311
Chase
Job Details: 06/28/2024
Element keeps coming loose. Will replace broil element and screws.; ordrng 1 W10804429 (Element)
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Bakersfield, California 93313
Chase
Job Details: 06/28/2024
"F7e4, basket re engagement failure due to rotor slipping out of place. All other ops are checking ok when running component test through diagnostics. Will replace rotor and stator. ; ordrng 1 W11195971 (Stator) and 1 W11260238 (Rotor)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT2045VW8
Near Victorville, California 92395
Drew M.
Job Details: 06/28/2024
"Found unit running, but the gasket is bent and not seating properly. Was not able to heat treat it back to normal. Need to replace the door gasket.; ordrng 1 5304528903 (Gasket)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Simi Valley, California 93063
Paul
Job Details: 06/28/2024
"F9E1 not draining F7E1 wash motor failure FAE2 vent electrical problem F8E2 fill valve electrical problem.Unit is distributing water, vent is having issues. Burning smell coming from motor. Main board should be replaced because i was having communication issues. Heater is damaged. ; ordrng 1 W11537778 (Heater) and 1 W11410062 (Main board) and 1 W11545290 (Deflect) and 1 W11545539 (Gasket) and 1 W11414073 (Vent motor) and 1 W11434044 (Fill valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Simi Valley, California 93065
Paul
Job Details: 06/28/2024
"#7739189060Data loggerUnit is still freezing top half of refrigerator, tested out temp sensors with ice water. Both read 8.5, damper is opening and closing. No moisture is present around the damper, techline wants me to use date logger to further inspect. ; schdld next appmnt for 7/1 MON !"
We serviced a
GENERAL ELECTRIC WASHER
Model GTW465ASN1WW
Near Tranquillity, California 93668
Irvin
Job Details: 06/28/2024
Installing parts found the transmission shaft is sliding out the bottom of the component. ; ordrng 1 WH03X33730 (Transmission)
We serviced a
GENERAL ELECTRIC REFRIGERATOR/TOP
Model GDE25EYKHRFS
Near Mendota, California 93640
Irvin
Job Details: 06/28/2024
"The ice maker is not cycling or calling for water. Replaced the ice maker. TECHLINE SAID CHECK WIRES, IF GOOD REPLACE THE MAIN CONTROL BOARD. 13225449/ DON- SAID CHECK WIRE HARNESS FROM RFID NOARD TO MAIN CONTROL. IF GOOD REPLACED MAIN BOARD. harness is good, replacing main board. ; ordrng 1 WR55X39447"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRFS2853AF4
Near Bakersfield, California 93305
Chase
Job Details: 06/28/2024
"Door continuing to sag and cause frost after last repair. Will replace door and slides, ; ordrng 1 5304530833 (Door) and 1 5304507978 (Slide L) and 1 5304507979 (Slide r)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ12
Near Lancaster, California 93536
Jonathan B.
Job Details: 06/28/2024
JB out 6/28/24.Customer states newly installed refrigerator is not cold in the FF section and not cold enough in the FC.Upon arrival verified warmer than normal temperatures. Verified evaporator fan running but no cold air entering the the FF section.Ran diagnostic test #3 a found defrost sensor is OPEN.ORDERING SENSOR and mounting clip.CUSTOMER WILL NEED TO UNPLUG UNIT WITH ALL FOODS REMOVED AND DOORS LEFT OPEN (PLACE TOWELS DOWN ON FLOOR TO CATCH MELTING FROST INTO WATER).The unit should be allowed to defrost for 24 to 36 hours. After the water from melted frost may be wiped up and the refrigerator plugged back in and allowed to run eight hours before storing perishable inside.ORDERING PARTS; ordrng 1 W11546684 (Defrost sensor (Thermistor)) and 1 W11546684 (CLIP)
We serviced a
WHIRLPOOL REFRGERATOR
Model WRS588FIHZ04
Near Los Angeles, California 91304
Felipe S
Job Details: 06/28/2024
Upon arrival found unit with 2 shelf on the freezer compartment broken. This unit will need this 2 parts. ; ordrng 1 W11130205 (Shelf 1) and 1 W11130212 (Shelf 2)
We serviced a
GENERAL ELECTRIC WASHER
Model GFW650SPNSN
Near Oxnard, California 93036
Ron
Job Details: 06/28/2024
Tech was assigned as a helper;
We serviced a
WHIRLPOOL DRYER
Model WGD5605MC0
Near Santa Maria, California 93458
Kash S
Job Details: 06/28/2024
Found motor and blower wheel loose; ordrng 1 WP697772 (Blower wheel) and 1 W11364931 (Motor) and 2 WPW10121316 (Clamp)s
We serviced a
WHIRLPOOL DRYER
Model WGD8127LC3
Near Ontario, California 91762
Tyler
Job Details: 06/28/2024
Customer stated that the dryer got really hot on the outside of the interface had an error code of F2 E2. Cannot get the unit to respond on the interface ordering interface will check for heating issues once I can get the unit running.; ordrng 1 W11626080 (Interface)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Thousand Oaks, California 91320
Richard
Job Details: 06/28/2024
"Upon arrival inspected unit Put unit into diagnostics test 56 unit had no error codes for icemaker tested icemaker intense 57 icemaker passed all test test 45 more filled with water. Icemaker seems to be working as intended. Did find that the auger motor is completely seized and unit has an air leak causing frost under ice. Been ordering auger motor shaft, seal Ice chute, electronic, control, and ice bin Please send back user interface ; ordrng 1 W10837274 (Ice shoot) and 1 W11509548 (Shaft) and 1 Wp2198628 (Seal) and 1 W10847834 (Retainer clip) and 1 W10822606 (Auger motor) and 1 W10843055 (Electronic control), ordrd 1 Wpw10347093 (Ice bucket)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF707ESS01
Near Thousand Oaks, California 91360
Richard
Job Details: 06/28/2024
"Upon arrival, inspected unit and found unit with the evaporator frozen over temperatures seem a little high in fresh Food compartment due to poor airflow ordering evaporator fan motor comes with harness and thermistors. Also ordering drip pan kit user interface and evaporator cover. Customer stated that they will be out of town wont be back in town until the 11th. Please schedule accordingly will need an a.m. and a two job count to contact tech-support unit has had a lot of work done to it.; ordrng 1 W11033168 (Evaporator fan with harness) and 1 W11457241 (Drip pan kit) and 1 W11211387 (Evaporator cover) and 1 W11089931 (User interface)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Riverside, California 92503
Robert U.
Job Details: 06/28/2024
After replacing all the parts ordered the ice box fan is now cycling but I did notice that the fitting for the ice maker is leaking. Will need to order and replace. ; ordrng 1 W11686799 (Tube water)
We serviced a
GE REFRIGERATOR
Model CSB48YP2NS1
Near Nipomo, California 93444
George
Job Details: 06/28/2024
13478744. Case # called techline in home lost call wen talking waited 35 minutes wen called back still no answer spoke to manufacture need to run more test .need technical assistance for diagnose .; O-emld tckt
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Burbank, California 91506
Tim B
Job Details: 06/28/2024
"Replaced cam, actuator, motor, and belt. Ran diagnostics and wont going into a spin cycle still. ; ordrng 1 W11449840 (Gearcase)"
We serviced a
GENERAL ELECTRIC WASHER
Model GTW465ASN9WW
Near Tollhouse, California 93667
Joe P
Job Details: 06/28/2024
"Codes 25, found drain hose lying on floor, corrected problem. Elevated hose to correct level. Ran diagnostic cycle test,shifter is not engaging all time and clutch is slipping. Ordered parts will return to install parts.; ordrng 1 WH03X30517 (Shifter) and 1 WH01X27538 (Belt) and 1 WH03X32097 (Pulley) and 1 WH05X24185 (Clutch)"
We serviced a
WHIRLPOOL DRYER
Model PDET910AYW
Near Auberry, California 93602
Joe P
Job Details: 06/28/2024
"Tensioner pulley not spinning freely, ordered pulley/ bracket.; ordrng 1 WP37001287 (Bracket /pulley)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ18
Near Wofford Heights, California 93285
Brandon
Job Details: 06/28/2024
Power cable was ripped from back of the unit during assembly/shipping. Ordering new power harness for repair.; ordrng 1 W11666013 (Power cord)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Riverside, California 92508
Ruben O
Job Details: 06/28/2024
Replaced the faulty door latch but unit wont power on anymore. Seems like the faulty door latch caused the main control to fail. Called techline they recommend file 7739397551.; ordrng 1 W11513246 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Planada, California 95365
Manuel B
Job Details: 06/28/2024
Not cooling lockup compressor. And restriction in evaporator.Reroute for parts.; ordrng 1 W11557671 (Compressor assem) and 1 W11505003 (Suction tube) and 1 W11566897 (Evaporator)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near Los Angeles, California 91311
Felipe S
Job Details: 06/28/2024
"Upon arrival found unit with temperature on the fresh compartment first two upper shelf freezer the food on the left side of the cabinet. Install the data loggers according with the instructions from tech line. Additional the customer is complaining about the unit is no producing normal quantities of ice, check the unit and found the ice maker and thermistors are satisfied with proper temperature, but found the wire on the door hinge are broken causing the failure. Inform the customer they need open a new work order for this problem, because this issue can only be solved by replacing the freezer door: LW11202405. ; O-emld tckt"
We serviced a
GENERAL ELECTRIC REFRIGERATOR - S
Model PVD28BYNFS
Near Palmdale, California 93551
Jonathan
Job Details: 06/28/2024
Found defective freezer fan and ice box fan .; ordrng 1 WR60X31997 (Fan) and 1 WR60X32088 (Fan)
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Lancaster, California 93536
Jonathan
Job Details: 06/28/2024
Found damage wave plate; ordrng 1 W10915651 (Wave plate)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Turlock, California 95382
Cruz
Job Details: 06/28/2024
Need work- basket is defective causing off balance issues- hubs for suspension damaged as well- cracked tub ring- wash plate is stuck on shaft will need to break off- ; ordrng 1 W11172199 (Basket) and 1 W11397111 (Wash plate) and 1 W11550886 (Tub ring)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Lemoore, California 93245
Enrique
Job Details: 06/28/2024
Parts Research. Marcone unavailable.; schdld next appmnt for 6/29 SAT !
We serviced a
SUBZERO REFRIGERATOR
Model 690/F
Near Bakersfield, California 93311
James
Job Details: 06/28/2024
Unit needs new ice maker https://app.iwallet.com/a/21208c29e8fe
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Riverside, California 92508
Javier V
Job Details: 06/28/2024
When you turn two parts needed F7 E7 error code and also F7E1 error code and F 91 error code to customer that I will be returning next week ; ordrng 1 W11481722 (Actuator) and 1 W11026785 (Mot) and 1 W11513248 (Latch)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Porterville, California 93257
J.E.
Job Details: 06/28/2024
Cycled unit and found control board has failed error F1E0. Ordering part for repair.; ordrng 1 W11620481 (Control board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ
Near Visalia, California 93291
J.E.
Job Details: 06/28/2024
"Cycled unit and found compressor has failed due to refrigerant leak. Also refrigerator light is out ordering parts for repair. seal system covered by Whirlpool per entitlement. Special project #: S191AQ Parts (Only Parts Listed Below) & Labor, Up to 5 years of life. Est. Completion date: 10/29/2028; ordrng 1 W11527432 (Led) and 1 W11550396 (Evaporator) and 1 W11557425 (Compressor) and 1 W11683243 (Led) and 1 W11506635 (Charging port)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS08
Near Ripon, California 95366
Andrew
Job Details: 06/28/2024
W10830162 door seal torn. Cx instructions on opening and closing doors without seal damage. Upon arrival. Cx stated closing door improperly and tore seal. ; ordrng 1 W10830162 (Door seal)
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Salida, California 95368
Andrew
Job Details: 06/28/2024
Ordered W11643701 wire harness. Broken wire. Small fxxx. Srs number 7739400279. ; ordrng 1 W11643701 (Wire harness)
We serviced a
GENERAL ELECTRIC DISHWASHER - BUI
Model GDT535PYV6FS
Near Ventura, California 93003
Isidro
Job Details: 06/28/2024
"I found the UI start button to be unresponsive to the he touch, correcting issue by; ordrng 1 WD21X33522 (UI control) and 1 WD34X30038 (Console) and 1 WD12X30039 (Bracker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Riverside, California 92507
Robert U.
Job Details: 06/28/2024
On arrival the customer informed me the entire building is in a water shutdown for maintenance. It will be off for the next four hours. I informed the customer that I cant replace the housing because the I will not be able to check my work and ensure the new part is not going to leak and she understood. Rescheduling for next available date. ; schdld next appmnt for 7/3 WED !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM
Near San Bernardino, California 92407
Francisco
Job Details: 06/28/2024
Found defrost issue ordering parts to get it repair Saturday.; ordrng 1 Wp12729128 (Heater) and 1 W11260592 (Bi metal)
We serviced a
AMANA REFRGERATOR
Model ASI2575GRW08
Near Fresno, California 93702
Joe P
Job Details: 06/28/2024
"Frosting up, not allowing air flow , checked compressor good. Manual defrost, heater is working, ordering control box. Will return with parts; ordrng 1 W11546690 (Control)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near San Luis Obispo, California 93401
Leo
Job Details: 06/28/2024
"Reschedule, order Panel control W11632693; ordrng 1 W11632693 (Panel Control)"
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDF670SYV0FS
Near Cayucos, California 93430
Leo
Job Details: 06/28/2024
"See quick pics for POP, unit shutting off as soon as it is powered up, checked wall outlet and connection block under unit, also checked out good,ordering following parts,UI CONTROL BOARD WD21X33683 STRIKER LATCH WD13X10071 ATTACHMENT STRIP TOP WD13X22837 CONTROL BOARD WD21X33682; ordrng 1 WD21X33683 (UI CONTROL BOARD) and 1 WD13X10071 (STRIKER LATCH) and 1 WD21X33682 (CONTROL BOARD) and 1 WD13X22837 (ATTACHMENT STRIP TOP)"
We serviced a
MAYTAG WASHER
Model MVW5435PW0
Near Rosamond, California 93560
Jonathan
Job Details: 06/28/2024
Found defective lid latch; ordrng 1 W11670519 (Lid latch)
We serviced a
WHIRLPOOL WALL OVEN
Model WOS72EC0HS02
Near Riverside, California 92507
Robert U.
Job Details: 06/28/2024
Found the unit has multiple f6e0 error codes. It stands for an oven user interface lost communication. The issue isnt that it wont heat up its that when you press start for the heating to start the user interface goes back to the standby position. Needs new user interface for that. There is an issue with the broiler however it is hanging down and not real safe. Will replace that one return and take photos. The panel itself goes over the autho limit so will require an authorization. Parts are available. ; ordrng 1 W11428583 (Console) and 1 WPW10260252 (Broiler element)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near La Cañada Flintridge, California 91011
Samson
Job Details: 06/28/2024
Unit need new diffuser.; ordrng 1 W11236851 (Diffuser)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Riverbank, California 95367
Andrew
Job Details: 06/28/2024
W11314192 motor heater circuit. 12986101 motor fan. . A3189392 gasket. Evaporator fan not cooling properly. ; ordrng 1 W11314192 (Heating element) and 1 12986101 (Fan) and 1 A3189392 (Gasket) and 1 A3189392 (Gasket)
We serviced a
WHIRLPOOL DRYER
Model med4500mw0
Near Keyes, California 95328
Cruz
Job Details: 06/28/2024
Need work- timer knob is stripped at shaft- unable to turn off - ordering part for unit ; ordrng 1 W11685947 (Timer)
We serviced a
GENERAL ELECTRIC WASHER
Model HTW240ASK6WS
Near Earlimart, California 93219
James
Job Details: 06/28/2024
"Found unit with broken auger screw and underwire stuck between basket and tub. Will need to replace gearcase, screw clutch and trans pulley; ordrng 1 WH03X33729 (Gearcase) and 1 WH02X24374 (Agitator screw)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Delano, California 93215
James
Job Details: 06/28/2024
Unit only connected to cold water. No error codes on unit. Unit still connected to improper drain hose. Explained to Cx the need for a proper drain pipe. Unit cannot drain correctly hooked up in this manor. Noise returned on belt and pulley. Drain to be reworked per use and care guide. Improper drain installation. Ordering new trans and belt. Sr 7739398225 Boyd. ; ordrng 1 WPW10006384 (Belt) and 1 W10721967 (Cam)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Bakersfield, California 93304
James
Job Details: 06/28/2024
"Unit is constantly cooling when door shut. Ordering new diffuser, thermistor, ui control.; ordrng 1 W11236851 (Diffuser) and 1 12002355 (Thermistor) and 1 W11567938 (Ui)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Upland, California 91786
Tyler
Job Details: 06/28/2024
Customer stated that the ice dispenser is not dispensing ice. Found auger motor is not turning. Ordering auger motor in stock.; ordrng 1 W10822606 (motor)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Hanford, California 93230
Enrique
Job Details: 06/28/2024
Customer concerns; washer not draining. Broken blue wire. ; ordrng 1 W11643701 (HARNS-WIRE)
We serviced a
MAYTAG DRYER
Model MGD6230HW3
Near Hanford, California 93230
Enrique
Job Details: 06/28/2024
"New console display f6e1- miscommunication error between Hmi and ACU. techline recommends to replace main control. Sr#7739400697.; ordrng 1 W11525994 (Central electric), states that autho needed"
We serviced a
WHIRLPOOL DRYER
Model WGD5050LW3
Near Hesperia, California 92345
Brian
Job Details: 06/28/2024
"Inspected unit as necessary. Unable to duplicate leaking complaint. Will return with valve. Customer will test unit. Unit needs door strike, and latch. Door is not open and closing properly. ; ordrng 1 W11429587 (Latch) and 1 W11429589 (Strike)"
We serviced a
MAYTAG WASHER
Model MHW6630HW3
Near Oak Hills, California 92344
Brian
Job Details: 06/28/2024
Tech was assigned as a helper;
We serviced a
HOT POINT WASHER
Model HTW240ASK6WS
Near Hanford, California 93230
Enrique
Job Details: 06/28/2024
"Washer going off balance during spin cycle and not agitating. tested all the components. Belt got tangled on speed sensor, mode shifter and pulley assembly. Installed speed sensor, mode shifter and belt. Initiated wash test. The washer sounds like it is agitating, but the shaft does not move. Broken internal parts inside gearcase mechanism. 2 JOOOB COUNT. ; schdld next appmnt for 6/29 SAT !"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Palmdale, California 93550
Jonathan
Job Details: 06/28/2024
"Unit found unit not draining found effective drain pump call bound, defective lid lock; ordrng 1 W11670519 (Lid lock)"
We serviced a
MAYTAG WASHER
Model MVWB765FW
Near Agoura Hills, California 91301
Giovanni M
Job Details: 06/28/2024
Customer is complaining about a leak. Upon diagnosis I found the unit to be leaking from the water valve assembly. Ordering new part now and rescheduling customer.; ordrng 1 W11172234 (Water valve)
We serviced a
GENERAL ELECTRIC WASHER
Model GTW220ACK7WW
Near Madera, California 93637
Irvin
Job Details: 06/28/2024
CONCESSION The unit has a bad transmission. The shaft is bouncy in agitate. The belt slipped off and there is oil present. The agitator is rolling. ; ordrng 1 WH03X33729 (Transmission) and 1 WH01X27538 (Belt) and 1 WH43X25304 (Agitator)
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS01
Near La Cañada Flintridge, California 91011
Samson
Job Details: 06/28/2024
"Unit needs recirculating pump, parts not with me; ordrng 1 W11439191 (Pump)"
We serviced a
ELECTROLUX DRYER
Model EIMGD60JIW3
Near Bakersfield, California 93314
James
Job Details: 06/28/2024
Unable to remove blower wheel I will research how; schdld next appmnt for 7/2 TUE AM
We serviced a
GENERAL ELECTRIC DRYER - ELECTRIC
Model GFD55ESSN2WW
Near Bakersfield, California 93313
James
Job Details: 06/28/2024
Rear of drum missing a chunk ; ordrng 1 WE21X29724 (Drum) and 2 WE03X10016 (Support)s
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Le Grand, California 95333
Manuel B
Job Details: 06/28/2024
Wash plate broke.gear case worn out and cam.reroute for parts.; ordrng 1 W10752187 (Screw) and 1 W10752283 (Wash plate) and 1 W10528947 (Hub)
We serviced a
WHIRLPOOL DRYER
Model WGD8127LW2
Near Lompoc, California 93436
Kash S
Job Details: 06/28/2024
Found flame not staying on; ordrng 1 W11652258 (Burner asm) and 1 WP338906 (Flame Sensor)