Local Reviews
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Hector Z.
WASHER WHIRLPOOL MVWX655DW0 Customer is concerned of washer not spinning. I checked the unit and The drive hub is worn out as the agitator. Customer declined the estimate.
Aaron B.
WASHER MAYTAG MVWX655DW1 "Replaced the wash plate and drive hub asm tested operations ok now at this time"
Darren A.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Installed dye drier, need to return for UV test.; schdld next appmnt for 10/20 TUE !"
Aaron B.
OVEN WHIRLPOOL WOS51EC0AS04 "Unit is dead , asked customer, how do they let the unit cool down she said with the door open , so the oven thermal fuse blown out , pulled the fuse tested it was bad, replaced the fuse tested unit operating ok now at this time"
Aaron B.
RANGE WHIRLPOOL WGG745S0FS02 Customer had the inspector check to see if there’s gas going through the unit he said the stove wouldn’t work found out that the gas has not even been plumbed to the house yet and pull the unit out and check to make sure that the regulator switch is set to on to make sure that we all work whenever it is unit is working as soon as gas has been properly hooked up
Aaron B.
REFRIGERATOR WHIRLPOOL WRT318FZDM05 Replaced the thermistor and main control tested operations ok now at this time
Tyler F.
WASHER WHIRLPOOL WGD75HEFW0 Cuwtomer stated that the lint trap has stripped and is cracked from catching clothes. Ordering bulkhead and lint trap not in stock.; ordrng 1 WP-W10673493 (Bulk head) and 1 WP-W10906551 (Lint trap) and 2 WP-W10794806 (Screw)s
Tyler F.
DISHWASHER MAYTAG MDB9959SKZ0 Customer stated that the unit is not draining. Found pump is not coming on.; ordrng 1 WP-W11412663 (Drain pump) and 1 WP-W11410063 (Elec cntrl)
Danny G.
OVEN KITCHENAID KEMS378SSS05 Bake cycle is not heating and dirty glassOn oven door Pulled unit out with oven dolly and floor protection and found broken element Replaced element and sensor Reinstall unit no floor or cabinet damage damage Power up and test oven at 350 bake and unit is heating and cycling properly.
Raymond D.
REFRIGERATOR AMANA A8WXNGFWH01 "Installed hinge, hinge pin and washers. Tested, unit functions as designed."
Raymond D.
WASHER MAYTAG MVWB765FW0 "Upon arrival cx states unit is not rinsing and is leaving clothes wet. Found friction fault due to coins under agitator. No other faults found. Off balance issue code was recorded, informed cx this is due to off balance of load and cx may need to adjust load cycle. Unit functions as designed. Collected 115 sc."
James G.
WASHER WHIRLPOOL WTW6120HW0 Several fault codes stored all related to water temperature .Hoses are correct ; ordrng 1 W11220230 (valve)
Tyler F.
WASHER WHIRLPOOL WTW4816FW2 Customer stated that the agitator keeps getting slot hes stuck under. Removed and replaced agitator tested all works good at this time.
Francisco S.
FREEZER WHIRLPOOL KRFC300ESS03 Removed and replaced gasket. Unit now checks ok.
Kevin M.
REFRIGERATOR WHIRLPOOL WRX735SDBM03 Doors not sealing and lights are out in RC. I found half of the led module is burnt out and both left and right side door gaskets are ripped. Ordering door gaskets and led module. Needs autho. ; rqstng P&A on 2 W10830274 (gasket-fip)s and 1 W11125428 (cntrl-elec)
Cruz B.
REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Needs more work- found ice maker code e2 ice maker switch is faulty, ice maker is working intermittently, temps are working fine in both compartments. ; ordrng 1 W10830278 (cntrl-elec) and 1 W10843055 (cntrl-elec) and 1 W11294907 (icemaker)"
Joe M.
REFRIGERATOR MAYTAG MBF1958FEZ01 Refrigerator door is not closing properly due to gasket not sealing I was able to reshape gasket with heat gun and unit began to function as designed. Job complete
Danny G.
DISHWASHER WHIRLPOOL WDT750SAHZ0 F4e3F6e2F7e1Unit is not washing the dishes Provided estimate to client Unit will require a new pump motor Client is going to call whirlpool 1st and call us back
Timothy J.
OVEN WHIRLPOOL WOS72EC0HS01 Installed both controls and the blower the unit still gives 8-0 codes. Called WPTS(7729068782) who had me do a few tests and feels I was given a bad blower motor. Called WPTS again because the UI selected it s own model incorrectly. This tech said to replace the harness. OFFICE SEE NOTES ON RESCHEDULING. ; rqstng P&A on 1 W11225368 (harns-wire) and 1 W11225369 (harns-wire) and 1 W11248652 (blower) and 1 W11248652 (blower)
Kevin M.
OVEN WHIRLPOOL WFG505M0BS2 Unit not heating. I found voltage to bake ignitor but ignitor not glowing. Also found ripped door seal. Removed and replaced door seal and ignitor. Tested unit. All tests good.
Hector Z.
REFRIGERATOR KITCHENAID KRFF507HPS00 I contacted the customer by phone and she rescheduled the call for next week.; schdld next appmnt for 10/23 FRI !
Hector Z.
DISHWASHER KITCHENAID KDFE104HPS0 "Replaced Main Control (W11305303), unable to remove a User Interface from the front panel because UI is glued to the panel. Ordered panel and rescheduled.; ordrng 1 W11231156 (panel)"
James M.
WASHER WHIRLPOOL WTW5105HW0 Found unit with clog in fabric softer siphon. Cleared clog and tested fabric softener valve. Unit is working as intended.
Jack R.
MICROWAVE WHIRLPOOL KOCE500ESS09 Found the right switch lock is not engaging when the door is shut you press the door and hold it shut in unit starts the work you Lego it stops working that’s the right side switch; ordrng 1 W11449277 (HARNESS INTERLOCK)
J.E. T.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Installed new parts and re-tested unit. unit is now cooling properly. Job complete
Jack R.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Found the unit makes the same noise. We were out here last year and something is causing this to continue. Replacing the control and refer/elect control. Set up reschedule. ; ordrng 1 WP13012402 (insulation) and 1 WPW10464769 (housing) and 1 WPW10503278 (refer elect cont brd) and 1 WPW10594330 (control)
James G.
REFRIGERATOR KITCHEN AID KRFF707ESS01 "Freezer temperature is 18 degrees, compressor is very hot.GIVE TO SEALED SYSTEM TECH; ordrng 1 W10832994 (compressor)"
Hector Z.
WASHER MAYTAG MVWX655DW2 Customer is complaining of washer not locking the lid. I set the unit in diagnostic and there was no failure code. Also I ran a manual and automatic diagnostic test and it pass both of then. I don’t see any thing wrong with this washer. Tested ok.
George Y.
REFRIGERATOR WHIRLPOOL KBBL306ESS01 Found refrigerator extension not in gaging need to replace ok to order part.; ordrng 2 W11215550 (extension)s
George Y.
WASHER MAYTAG MVWB765FW Found washer display lights flickering need to replace ui and control ok to order part; ordrng 1 W10919546 (console) and 1 W10920541 (cntrl-elec)
James G.
DISHWASHER WHIRLPOOL KDFE104HBL1 "Gasket not seated on upper left corner, installed properly. Customer is not using jet dry and won’t so drying complaint is not valid. Customer is quite rude and will not return."
Joe M.
WASHER MAYTAG MVWX655DW1 Unit needs a drive hub due to the drive hub being stripped. Unit needs a washplate as well because the washplate is stuck causing unit to not work.; ordrng 1 W10902814 (washplate)
George Y.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Found refrigerator making cubes recalibrated temp testing ok complete no dents or dings cause by tech.
Joe M.
REFRIGERATOR KITCHENAID KRFC704FPS00 Unit needs a icemaker because previous company had removed icemaker and never returned it. Unit also needs a new ice in because ice bin has a leak in it that causes ice to melt. Ordering parts.; ordrng 1 W10908391 (icemaker) and 1 W10910401 (ice-contnr)
Joe M.
DISHWASHER WHIRLPOOL MDB4949SDE3 Unit has a f3 e2 error code indicating it needs a owi sensor ; ordrng 1 W11084121 (sensor)
Steven W.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Ran diagnostics. Water is working properly at this time. Found FC LED out. Needs FC LED.; ordrng 1 W10695459 (module)
Joe M.
RANGE KITCHENAID KFGD500ESS04 Replaced parts job complete
Enrique R.
WASHER MAYTAG MVWB765FW1 "Customer concerns , washer not advancing . Long fill error code . Need new valve . ; ordrng 1 W11165546 (valve)"
Enrique R.
WASHER MAYTAG MVWC465HW2 "Customer concerns , washer leaking and not advancing wash cycles . In diagnostics found , pressure system fault . Tub cracked where water level hose is connected . Need new tub ordrng 1 W10371566 (tub) and 1 W11249158 (cntrl-elec)"
Enrique R.
RANGE AMANA ACR4303MFS3 Installed new central electric . All functions tested normal at time of service .
Chase F.
FREEZER KITCHENAID KRMF706ESS01 Found in FC that top drawer will not pull out. Top rails are seized up. Ordering parts for repair. ; ordrng 1 W11131390 (BRACKET LEFT) and 1 W11161915 (BRACKET RIGHT)
Kevin M.
WASHER WHIRLPOOL WFW560CHW2 Unit leaked the first time customer used unit. I found defect in inner drain hose. Hose split on one of the seams. Ordering inner drain hose. ; ordrng 1 W11316671 (hose)
Raymond D.
REFRIGERATOR KITCHENAID KRFC704FSS00 "Installed control, icemaker, and evap cover. Tested, unit functions as designed."
Danny G.
WASHER MAYTAG MVWB765FW3 Unit is not filling up with water and unit is not spinning Found worn out stator and shifter Replaced rotor and stator and clutch and shifter Replaced valve and reinstall unit No water leaks found Ran a. Self diagnostics test unit completed with no leaks and no issues Calibrated washer Unit is now working properly
Isidore A.
DRYER WHIRLPOOL WGD6620HW1 "Found and verified dryer not heating, igniter faulty. Removed top and front panels, for repair access. Removed old igniter and installed new dryer igniter 279311. Reinstalled panels and test dryer.Dryer working at this time as designed.; used 1 279311 (IGNITOR KIT & BRACKE) from stock"
Chase F.
WASHER MAYTAG MVWC415EW2 "Installed new washplate. Teeth now catching to gearcase, tested unit and unit passed with no failures. All ops now testing out normal."
Chase F.
WASHER WHIRLPOOL MVWB865GW0 "F0e4, F3e2. Clothes keep getting stuck underneath agitator. Found screw loose and backed out. Removed agitator. Installed new agitator and fastened down. Tested, unit passed through all tests with no failures. All ops now working by design. Job complete."
Randy C.
REFRIGERATOR WHIRLPOOL WRS315SDHM00 Removed and replaced housing all ops normal now Cx approves can now change filter
Enrique R.
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Customer concerns , ice maker loose , door not closing . I tightened the screws . Now all functions work as designed ."
Dane K.
REFRIGERATOR AMANA ASD2522WRW Adrain... 7729070477Upon arrival both compartments were about 55°. Minimal frost pattern on evaporator. Checked for UV dye with light and glasses on all visible tubing and joints. Used soap solution on all visible junctions to check for leaks. Found no leaks with bubble solution. Call tech-support and spoke to Adrian. We checked pressures. Low side pressure with compressor running was -20. High side pressure was about 35. Per Adrian at manufacturers tech-support this indicates a leak in the low side cabinet where is not accessible. This unit is marked non-repairable
Raymond D.
REFRIGERATOR KITCHENAID KRFC704FSS00 "Upon arrival cx states unit is leaking water and pooling up on floor. Found rc bottom liner full of water, drain tube is restricted. Need to cradle drain tube from main cavity.. Will inspect for further leaks after drain is cleared."
J.E. T.
DRYER MAYTAG MGDX6550W Cycled unit and found flame not coming on. Checked unit and found blown thermal fuse. Replaced thermal fuse and re-tested unit unit now operating as intended at time of service. Job complete
Joe M.
DISHWASHER WHIRLPOOL WDTA50SAHZ Unit needs a adjuster kit because the adjusters have broke.; ordrng 1 W10712395 (adjuster)
J.E. T.
DRYER MAYTAG MGDC465HW0 Installed new parts and re-tested unit unit test all test at time of service. Job complete
Isidore A.
WASHER WHIRLPOOL MHW6630HC0 "Removed top and back washer panels, old control board and installed new appliance control board as per technical service pointer W11170909B, reinstalled panels. test washer operation, no new codes washer working at this time"
Isidore A.
OVEN WHIRLPOOL WOS51EC0HW01 "Removed oven for access and old control console and installed new console. Reinstalled oven and test oven operation at approximately 350 degrees Fahrenheit, oven working at this time as designed"
Chase F.
REFRIGERATOR WHIRLPOOL WRS555SIHZ03 "Installed new icemaker. Tested, icemaker now cycling ok. All ops now testing normal. Job complete."
Joe M.
DRYER WHIRLPOOL WGD49STBW2 Units igniter was not turning on causing unit to not heat. Replaced igniter and igniter still wasn’t coming on due to a shorted thermal fuse. Replaced thermal fuse job complete
James M.
REFRIGERATOR WHIRLPOOL WRT104TFDW00 "Found freezer with very little frost pattern.ordering evaporator, compressor, dye drier and service stubs. Need to schedule sealed system tech to complete job. ; ordrng 1 TJAF1200 (SERVICE STUBS) and 1 W10836706 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10507886 (compressor)"
Chase F.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Installed new icemaker. Retested and unit is passing through all tests with no failures. All ops now testing normal. Job complete.
Rod H.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Returned to replace defective parts...no issues no other repairs necessary2 W10695459 (module)s and 1 W10830278 (cntrl-elec) and 1 W10843055 (cntrl-elec) and 1 W11033168 (harns-wire) and 1 W11044862 (cover) and 1 W11092503 (panel-ui) and 1 WPW10389152 (support)
Juan G.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Ice container mechanism is getting jammed. Ice container needs to be replaced. Will also bring auger motor, in case it’s also needed.; ordrng 1 W11185686 (ice-contnr) and 1 WPW10309868 (motor)"
Chris M.
FREEZER WHIRLPOOL WZF34X20DW01 On today’s visit removed old compressor then soldered in new filter dryer and compressor. Then put system into a vacuum and then added 4.6 oz of R-134a Refrigerant. Then deiced coil powered unit back on reassembled evaporator cover and shelving and set proper temperature. All functions test normal now. Job complete
Chase F.
WASHER WHIRLPOOL MVWB766FW1 "F0e5, f7e9, Locked rotor and shifter failure. Put through diagnostics and unit would not agitate. Ordering shifter rotor and stator. ; ordrng 1 W10734521 (SLIDER) and 1 W10754158 (STATOR) and 1 W10754161 (ROTOR)"
Chase F.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Found icemaker fill tube not properly aligned with icemaker. Re adjusted to proper placement. Unit no longer leaking water; ordrng 1 WPW10349187 (VALVE)
Chase F.
REFRIGERATOR KITCHEN AID KRFF507HPS00 Found led light out on RC back left. There is a shorted led module. Ordering Led modules. ; ordrng 1 W10695459 (LED FC) and 1 W11205082 (RC LED W HARNESS) and 3 W11462342 (LED RC )s
Andrew P.
RANGE KITCHEN AID KDRS483VSD01 "Removed stove from wall and removed back panel and cooktop. Checked all visible wiring for any crimps or pinched wires, or exposed wiring touching any bare metal. Found no exposed wire of any kind that we could physically get too. Removed cove plate and outlet from way to verify connection was solid and that wiring in home is brass. Connection to receptacle is good and direct into receptacle. Ground is solid and polarity is correct. Installed switch membrane and control board per WPL tech support. Tested oven and burners, unit was working fine at time of repair. Advised Cox to use stove as she normally does and advise if issue persist. Called WPTL Steve updated tech line with latest repair and all steps that were taken to resolve issue. SR 7728224424"
Enrique R.
OVEN WHIRLPOOL WOD51EC0HS01 "Installed new console , all functions tested normal ."
John B.
DRYER WHIRLPOOL WGD70HEBW0 "The duct for the dryer is plugged up, It cannot breathe properly. They will need a duck sweeping company."
Rod H.
REFRIGERATOR KITCHEN AID KRMF706ESS01 Returned to reveal a shorted harness in deli drawer front. Ordering drawer front; ordrng 1 W10815668 (dor-fip bl)
James G.
RANGE WHIRLPOOL WFG550S0HZ2 Replaced damaged vent and handle.Tested ok
Rod H.
REFRIGERATOR KITCHEN AID KRFC300EBS00 Tef# 7729070335 Techline Steve documented at wfcc Dripping from interior fountain.Confirmed concern,Need to confer with wfcc techline water valve seeping water.;1 WPW10420083 (valve)
Hector Z.
WASHER WHIRLPOOL WFW560CHW0 Customer was concerned of washer doesn’t power up. Upon arrival the washer was unresponsive. I checked the unit and I found connector from HMI to ACU loose (Not pushed all the way in into the control). Adjusted connector. Tested ok.
Blake C.
REFRIGERATOR WHIRLPOOL WRT314TFDB "Unique diagnosed and was not cooling or freezing water, after further inspection found evaporator fan motor to not be kicking on or working properly. Disassembled fan assembly and replaced old/bad motor with new, reassembled the unit and retested by putting water in freezer and letting sit to see if it would freeze and checking temperatures. After 12 hours found unit had correct temperatures in freezer and fridge and froze water. Unit is working as designed at this time of service Job complete ; used 1 WP2315539 (MOTOR-FAN) from stock"
Blake C.
DRYER WHIRLPOOL WED5620HW Ordering parts.
Rod H.
DRYER MAYTAG MGD6230HC0 Cannot turn on cycle signalConfirmedSignal could not be operated without recalibrating control in diagnostics as designed op returned after factory reset
Chase F.
DRYER WHIRLPOOL MGDB835DW4 " Found unit would not cycle heat properly. Took unit apart and found connector to hi limit thermostat came disconnected. Reconnected and secured connector back to thermostat. Retested, unit is now passing through all cycles with no problems. Job complete."
Blake C.
WASHER WHIRLPOOL WFW6620HC Unit was not responding and giving it F4e1 code Water heater not responding checked J3 pin and got 17.2 ohms. This is good between recommended went to test 9 A on service matters and everything worked out. Last step was too order control board. Parts ordering and on 10-16 were installed. Tested unit after new board was installed and unit I no longer giving code and running as designedJob complete.
Enrique R.
WASHER MAYTAG MVWB835DW4 "New console received scratched . I went ahead and install console , so customer can use the washer . Took pics .; ordrng 1 W11112656 (console)"
Enrique R.
REFRIGERATOR KITCHEN AID KRFF707ESS01 "Customer concerns , rc not cooling correctly and ice maker only producing a few ice cubes . Ice maker E0= no error , ice box fan motor spinning very slow and rc evaporator clogged with frost . Need evaporator motor assembly and ice box fan . ; ordrng 1 W10846539 (evaporator fan blade) and 1 W11033168 (harns-wire)"
J.E. T.
DRYER WHIRLPOOL WGD8500DC Install dryer repair kit from stock and retested unit unit passed all test a temp service. Job complete; used 1 4392067 (DRYER REPAIR KIT) from stock
Enrique R.
WASHER WHIRLPOOL WFW6620HW0 "Installed new stator and tub vent cap , tested it on quick wash cycle . All functions tested normal at time of service . No leaks ."
Enrique R.
FREEZER MAYTAG MZF34X20DW00 "Customer concerns , freezer not cooling correctly . Bad evaporator motor . Installed new motor and harness , all functions tested normal ."
Rod H.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 CONFIRMED ISSUE FOUND IMAKER HEATERS SHORTEDOrdering same; 1 W10673048 (wire-jumpr) and 1 W11238340 (tube-water)
Jack R.
WASHER WHIRLPOOL MVWB766FW0 Found unit totally in responsive. No power up no display. Has power at outlet. Needs new power cord console and control board. Need to get out here ASAP. ; ordrng 1 W10859955 (power cord) and 1 W10919546 (console) and 1 W10920541 (cntrl-elec)
Darren A.
WASHER WHIRLPOOL WTW4815EW1 "Does not advance to spin cycle. Checked codes, found motor code,long fill code. Ran through diagnostics and calibration, checked out okay."
Jack R.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Will bring back part for install. Replaced valve and led light. Need to reschedule and being back part.
Darren A.
DRYER WHIRLPOOL MGDB835DW4 "Replaced thermal fuse, instructed on vent.; used 1 WP3392519 (THERMAL FUSE) from stock"
George Y.
WASHER WHIRLPOOL MVWB766FW1 F6e2. Found washer with error f6e2 bad board communication with ui ok to order ui control installed need ui ok to order.; ordrng 1 W11135391 (console)
Dane K.
REFRIGERATOR WHIRLPOOL WRV986FDEM Remove and replace control boards and tested unit. Unit functions normal now
George Y.
REFRIGERATOR KITCHENAID KRFF507HPS00 Found refrigerator interior and right side and freezer not functioning . Tried installing module in freezer connector for module insulated completely swollen not making a connection not making contact wires under liner cannot repair not enough room job to be put back for Monday to document. For further notice.
George Y.
REFRIGERATOR WHIRLPOOL KRFC704FSS00 Found refrigerator temp in consistent need to replace contrl board and ui boards ok to order parts.; ordrng 1 W11099340 (cntrl-elec) and 1 W11099702 (panel-ui) and 1 W11333076
Jack R.
WASHER WHIRLPOOL WTW8500DW5 Replaced valve and tested. Tested unit and now it has hot and cold water. Tested the suspension and took lid off. Suspension works good. Tested unit and works the way it should.
George Y.
REFRIGERATOR WHIRLPOOL WRX735SDHZ Found refrigerator freezing in fresh food area need to replace ui and control board ok to order.; ordrng 1 W11043763 (cntrl-elec) and 1 W11265135 (panel-ui)
George Y.
DRYER MAYTAG MGDB765FC Found dryer making thumping sound wen turning need to replace tension pulley and wheels ok to order parts ; ordrng 1 4392067 (dryer repair kit)
George Y.
REFRIGERATOR MAYTAG MRT118FFFM04 Installed parts tested check out ok complete no dents or dings cause by tech.
George Y.
REFRIGERATOR JENN-AIR JFFCC72EFS Found refrigerator leaking at intermittent times. Need to replace valve in back of unit ok to order.; ordrng 1 W11312191 (valve)
George Y.
REFRIGERATOR MAYTAG MFX2876DRM02 Found refrigerator cover in fresh food area warp not sealing properly freezing up motor evap ok to order part.; ordrng 1 W11188493 (cover-evap)
George Y.
DRYER MAYTAG MGDX655DW2 Installed part flame not kicking on found pushing on timer activating need to replace timer okto order.; ordrng 1 WPW10642928 (timer)
Steven W.
REFRIGERATOR WHIRLPOOL WRS322FDAW04 "Tried to cycle ice maker, not running, I/M bracket is cracked .Found power to I/M. FC LED module is out, dispenser control panel is not working properly. Control out of stock at vendor.; rqstng P&A on 1 W10838084 (harns-wire) and 1 W11500948 (BRACKET) and 1 WPW10300022 (icemaker) and 1 WPW10397956 (cntrl-elec) and 1 WPW10515057 (LED MODULE)"
George Y.
DRYER MAYTAG MEDB766FW0 Installed parts tested unit giving error l2 low voltage check voltage inconsistent power advise customer to get electrician complete no dents or dings cause bytech.
George Y.
FREEZER WHIRLPOOL WRV986FDEM01 Installed part tested check out ok complete no dents or dings cause by tech.
Leon M.
REFRIGERATOR KITCHENAID KRFC604FSS00 "Cx states that unit is not working properly After running diagnostic check find that ice buildup in fresh food section next to evaporator. Replacement Control, Replacement Evaporator Cover ."
Isidro L.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "On arrival cx stated unit was freezing in the refrigerator side, on more inspection found board to be faulty,; ordrng 1 W11293378 (cntrl-elec)"
Isidro L.
REFRIGERATOR WHIRLPOOL WRT318FZDM02 "On arrival cx stated unit freezing over in refrigerator side, on inspection found unit with bad thermistor, and faulty control box, ordering parts ; ordrng 1 W10838965 (thermistor) and 1 W10861170 (diffuser) and 1 W11353813 (CONTROL BOX)"
Steven W.
DRYER WHIRLPOOL WGD7500GC0 "Ran diagnostics. Found door strike broken, catch worn. Replaced catch and strike. Unsprung door panel. Door is opening and closing properly at this time. Tumbling and heating properly at this time. Complete.; used 1 279570 (CATCH DOOR DRYER) from stock"
Isidro L.
REFRIGERATOR JENN-AIR JF42NXFXDE02 "On arrival customer stated unit was not cooling at all, on inspection found unit not cooling and a very noisy compressor very hot to the touch, found bad compressor; ordrng 1 W10832994 (compressor)"
Steven W.
WASHER WHIRLPOOL WFW6620HW0 "Control was locked. Unlocked control. Ran diagnostics. He f0e5, f0e2, f5e3. Cleared error codes. Ran quick test cycle. Fills, washes, drains, rinses, dispenses, and spins properly at this time. Instructed customer to use less detergent, on unbalanced loads. Complete."
Steven W.
WASHER AMANA NTW4516FW0 "Replaced gear case, splutch, suspension rods, belt, strike, agitator, and screw. Hard to remove drive block from gear case shaft. Ran diagnostics. No error codes found. Ran auto test cycle. Fills, agitates, drains, rinses, and spins properly at this time. Complete."
Isidro L.
REFRIGERATOR WHIRLPOOL KRMF706ESS00 "On arrival customer stated unit interface user was no good, on inspection found bad unresponsive interface user board, ordering part ; ordrng 1 WPW10677118 (cntrl-elec)"
Isidro L.
REFRIGERATOR KITCHENAID KFIS29PBMS02 "On arrival cx stated unit was not cooling properly, on inspection found unit not cooling cold enough, replaced control board and console display board, reinstalled unit, let customer know to let unit regulate it self for a 12 plus hours... unit is cooling at this time of service...job complete"
Raymond D.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Upon arrival damper is loud opening and closing. Needs damper.; ordrng 1 W11164593 (diffuser)
Isidro L.
REFRIGERATOR KITCHENAID KRFC704FSS02 "Installed shaft,UI, plate and ice container, tested unit, unit is now dispensing ice, tested unit, unit is operating as designed at this time of service...job complete"
Raymond D.
DRYER WHIRLPOOL WGD8000DW3 "Replaced console and control. Console is defective and panel, back guard is missing making lettering unreadable. Needs console. ; ordrng 1 W11097802 (console)"
Steven W.
WASHER WHIRLPOOL WTW5000DW3 "Replaced gear case, splutch, shifter, hub, belt, and screw. Ran diagnostics. No error codes found. Ran calibration, auto test cycle. Fills, agitates, drains, rinses, and spins properly at this time. Complete."
Raymond D.
VENT HOOD KITCHENAID KXW8748YSS0 Installed grease filter. Unit functions as designed.
Raymond D.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Upon arrival cx states unit upper dish rack is loose on one side, found broken adjuster. Replaced adjusters with updated service kit. Tested, unit functions as designed. Gave cx part number for tine row retainers."
Dane K.
REFRIGERATOR KITCHENAID KRFF507ESS01 "Upon arrival the unit was not making ice. Found the icebox fan not running. Ice box fan shorted and burn relays on control board. Unit needs new icebox fan and new control board; 1 W10843055 (cntrl-elec) and 1 W10846539 (evaporator fan blade)"
Raymond D.
WASHER MAYTAG MVWC465HW2 "Upon arrival cx states unit doesn’t fill with water and unit takes too long to wash. Found cx is used to old style unit. Instructed cx on proper use and care, unit functions as designed."
Juan G.
REFRIGERATOR JENN-AIR JS48NXFXDW10 "Replaced condenser fan motor. Checked ops, fan is working fine. Advised customer to monitor the unit. On previous visit, left the upper machine cover off. Customer reported unit worked fine, no overheating. Possible lack of air for compressor to cool down."
Kenneth M.
REFRIGERATOR WHIRLPOOL WRS331SDHB03 Found unit running but no cool. Low charge. Ordering access stub. And filter drier. ; ordrng 1 W11179385 (Filter drier) and 1 W10913906 (Stub)
Dane K.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Upon arrival the soap dispenser lid was off of the dispenser. Secured soap dispenser cover and tested unit. Unit functions normal now
Kenneth M.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Found unit not making ice. Found unit with a faulty ice maker. Ordering new ice maker. Will replace damper on return visit. Did not reschedule due to part availability ; ordrng 1 W10873791 (Icemaker)
Dane K.
DRYER WHIRLPOOL MD69606AWW Upon arrival the unit would not start. Found the timer knob cracked and so the timer would not make the proper selection. Customer is going to pick up timer knob from Coast appliance
Enrique R.
WASHER MAYTAG MVWB835DW5 "Customer concerns , washer not advancing wash cycles . In diagnostics found locked rotor and shifter fault . I tried to unlock rotor by hand and in calibration , didn’t work . Unit keeps displaying same error codes . Please order parts .; ordrng 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W11400681 (CENTRAL ELECTRIC )"
Dane K.
WASHER WHIRLPOOL WTW7120HW0 On arrival found the main stater loose causing noise. Secured boat and tested unit. Unit functions normal now
Enrique R.
DRYER WHIRLPOOL WGD8000DW4 Control receiving voltage but is not powering on .; ordrng 1 W11133021 (cntrl-elec)
Kenneth M.
WASHER WHIRLPOOL MVWX655DW2 Found unit not draining. Found 120 volts to drain pump not pumping. No blockage. Ordrring drain pumo. Did not reschedule due to part availability ; ordrng 1 W11399437 (Drain pump)
Kenneth M.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Installed freezer door. Tested unit. Unit is working properly.
Rod H.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Ice not produced Confirmed Icemaker not consistently returning to home position. Ordering Consumer Aware of lead times delaying parts returns due to COVID-19 parameters.; ordrng 1 W10873791 (icemaker)
William L.
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 "Reshaped gasket with heat, unable to get gasket to stay sealed properly, Found dividing wall between FF & freezer areas bowed inward not allowing freezer door gasket to seal properly, see pics, unit not repairable."
Isidore A.
REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Found compressor vibration, no tubing found causing noise. Needs to call tech support.; schdld next appmnt for 10/20 TUE !"
Rod H.
WASHER AMANA NTW4516FW2 "Won’t spin water from garmentsConfirmedCleared machine water system, restoring normal operation no leaks."
Isidore A.
DISHWASHER KITCHENAID KDTM404KPS0 Found fault code 84 over fill switch activate verified drain hose leaking W11036161 and 105 diverter leak same issue drain hose. Part ordered ; ordrng 1 W11036161 (DRAIN HOSE)
Isidore A.
RANGE KITCHENAID KFGG500ESS2 "Found left front burner igniter damage WPW10515455 not always coming on, reordering left front burner head WPW10515455. Same part failure; ordrng 1 WPW10515455 (burnr-head)"
Rod H.
WASHER MAYTAG MVWB765FW3 Returned to replace defective water inlet valve with no other repairs needed. 1 W11165546 (valve)
Isidore A.
RANGE KITCHENAID KFGG500ESS2 "Found F1E1 control W11088878 error found oven temperature going down tried calibration average kept decreasing 2-3 degrees every cycle, set calibration to +10 was +5, from previous service.part ordered.; ordrng 1 W11088878 (cntrl-elec)"
Rod H.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Won’t drainConfirmedDrain system clogged. Found restricted at check valve not allowing water to drain addressed issue will drain mar ally as drain is corrected.
William L.
REFRIGERATOR KITCHENAID KRFF507HBS00 "Ran test 45= filled, 56=E5, 57= stalled, ordered ice maker for unit.; ordrng 1 W11294907 (icemaker)"
Danny G.
MICROWAVE WHIRLPOOL MMV1174FZ2 Unit is making loud noises Test unit and found exhaust fan making noises Removed top vent tube and removed pieces of leaves inside the blower housing Reinstall and test unit Unit is now working properly.
Isidro L.
WASHER MAYTAG MVWX655DW1 "On arrival customer stated unit was not spinning clothes properly, ran diagnostics found f7e5 found a bad shifter actuator, replaced with new shifter, calibrated unit, tested unit, unit is working properly as designed...job complete ; used 1 W10913953 (ACTUATOR) from stock"
William L.
FREEZER WHIRLPOOL KRFF507HPS00 "Replaced freezer led module using red wire connectors, all of units led light function as designed. "
Hector Z.
DRYER MAYTAG MGD7230HW0 I was unable to remove the existing blower wheel because metal sleeve on the wheel was fused to the motor shaft. Ordered new drive motor and motor/blower wheel housing. .; ordrng 1 279787 (motor) and 1 W10841728 (seal) and 1 W10888146 (housing) and 4 WP489463 (screw)s and 4 WP681414 (screw)s and 1 WPW10242878 (base)
William L.
REFRIGERATOR WHIRLPOOL WRF540CWBM01 "Ice maker not finding home position , ordered ice maker for unit. Gave estimate for 341.66, Parts$89.29, labor $130.00, collected service fee only $115.00"
Hector Z.
WASHER WHIRLPOOL WFW560CHW0 Customer is concerned of washer not running. I set the unit in diagnostic and I found a F3E2 code (NTC Open/Short). Ordered Temperature Sensor and Temperature Sensor Harness. ; ordrng 1 W11320546 (sensor) and 1 W11449075 (NTC HARNESS)
Raymond D.
WASHER WHIRLPOOL WTW4816FW2 "Drain pump wire disconnected, somehow fell loose. Secured and tested, unit functions as designed."
Kenneth M.
REFRIGERATOR JENN-AIR JB36NXFXLE01 Found unit no ice. Found no ice maker fill ordering new water valves and ice maker. ; ordrng 1 W11397192 (Icemaker) and 1 W11225845 (Valve) and 1 W11246413 (valve)
Hector Z.
DRYER WHIRLPOOL LDG7304AAE "Replaced: Blower Wheel (Y303836), Retainer Ring (WP9703438) and Drive Belt (WPY312959). Tested ok."
Kenneth M.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Door gasketes deteriorating. Touched gasket and it fell apart in hand. No gubk built up around gasket. Ordering both fridge gaskets. Did not reschedule ; ordrng 2 W10830162 (Gasket)s
Kenneth M.
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Found unit not dispensing water. Found single valve in back getting voltage but not engaging. Repkaced valve and tested. Water not flowing through. Ordrring double valve. Rescheduled customer for wednesday 10-28-20; ordrng 1 WPW10341329 (Valve)
Hector Z.
WASHER WHIRLPOOL WTW5000DW1 "Replaced: Gear Case (W11035751), Drive Hub (W10528947), Drive Pulley (W10721967), Wash Plate (W10752283), Screws (W10752187), Actuator (W10913953) and Drive Belt (WPW10006384). Recalibrated the unit and ran a manual and automatic diagnostic test. Tested ok."
Hector Z.
DRYER WHIRLPOOL WGD560LHW1 Customer was concerned of dryer not heating. I test the unit and I found the secondary gas valve coil open. Replaced the Coil Assembly (WPW10328463). Tested ok.
Juan G.
WASHER WHIRLPOOL MVWB765FW1 "F3e2. F8e1. F2e1. Cleared error codes. Ran diagnostics, unit is not dispensing cold water. Inlet water valve needs to be replaced.; ordrng 1 W11165546 (valve)"
Hector Z.
WASHER WHIRLPOOL WFW560CHW0 Customer was concerned of washer not powering up. Upon arrival the washer was unresponsive. I disconnected and reconnected the connectors from the ACU and HMI and set the unit in diagnostic as well ran a quick wash cycle. Tested ok.
Kenneth M.
RANGE WHIRLPOOL WEE730H0DS0 Found unit with F8E0. Found cooling fan stopped up. Moved and released bind of fan with my hand and tested. Unit working properly.
Juan G.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Replaced sump and motor assembly. Ran diagnostics, all unit’s ops check fine."
Joe M.
DISHWASHER KITCHENAID KDPE234GPS0 Units control is not providing power to heater ; ordrng 1 W11305303 (cntrl-elec)
Juan G.
DRYER MAYTAG MGD7230HC0 "F3e2 cleared error code. Customer reports fault code comes up when running steam refresh, or wrinkle control cycles. Found there is no water source connected to the dryer. Instructed customer to connect a water source if she wishes to use those two cycles efficiently, and to prevent the error code from coming up again. Unit is working fine."
Juan G.
DRYER MAYTAG MGDE400XW0 "Replaced belt, pulley, and support rollers. Checked ops, unit is working fine."
Joe M.
REFRIGERATOR KITCHENAID KRFF305ESS00 Replaced parts and unit began to function as designed. Job complete
Leon M.
REFRIGERATOR KITCHENAID KBSD608ESS01 Different issue from prior After running diagnostic check find that ice buildup in freezer section next to evaporator fan ; ordrng 1 W10482187 (harns-wire)
Joe M.
DISHWASHER WHIRLPOOL IUD7555DS3 Unit had a loose wire to the ui causing ui to not function. Cleaned wire and replaced it and unit began to function as designed
Isidro L.
DRYER MAYTAG MGDX655DW1 "On arrival customer stated unit was making noise, on inspection found belt pulley making noise, replaced pulley, dryer repair kit 4392067,tested unit, unit is operating as designed ... job complete ; used 1 4392067 (DRYER REPAIR KIT) from stock"
Isidro L.
DISHWASHER KITCHENAID KDPE334GPS0 "Installed new console, and control board, tested unit, unit is now operating as designed...job complete"
Darren A.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Ice maker faulty, failed to cycle in diagnostics.; ordrng 1 W11130444 (icemaker)"
Dane K.
WASHER WHIRLPOOL NTW4516FW3 Removed and replaced drain pump and suspension and tested unit. Unit functions normal now
Leon M.
DISHWASHER WHIRLPOOL WDF520PADM7 Cx states that unit is not working properly After running diagnostic check find that unit is not going to wash cycle ; ordrng 1 W10834738 (cntrl-elec) and 1 W10837401 (pump&motor)
Rod H.
FREEZER WHIRLPOOL WZF34X16DW04 NoisyConfirmed compressor mounting bolts loose. Tightened and as normal op was restored.
Leon M.
WASHER WHIRLPOOL MHW8630HW2 Cx states that unit is not working properly After running diagnostic check find that unit has a bad detergent dispenser and water valve Cx states that soap detergent is not dispensing Cx will provide POP for next visit ; ordrng 1 W11041122 (dispenser) and 1 W11125159 (switch-wl)
Danny G.
WASHER WHIRLPOOL WFW5620HW0 Broken dispenser Found broken dispenser Replaced dispenser and reinstall unit Ran a test cycle and unit completed with no leaks and no issues Unit is working properly
Danny G.
RANGE JENN-AIR JDRP548HL00 Left sensor error and cooling fans error code Pulled unit out and replaced blowers and sensor Reinstall unit and power up and ran test mode for cooling fans and they are working properly Oven are heating and cycling properly Cleared old error codes Reinstall unit and no floor or cabinet damage
Jonathan B.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Found temp in lower fridge at 40.f found temp on upper shelf’s at 40.f client has fridge set at 40 f.. found defective icemaker.; ordrng 1 W10873791 (icemaker)
Rod H.
WASHER WHIRLPOOL WGD4850HW0 Dead machineConfirmedFour bad interlock door switch shorted....replaced switch......as designed op returned.
J.E. T.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Install new part and re-tested unit. unit passed all test the of service. Job complete.
Rod H.
RANGE WHIRLPOOL WFG320M0BS3 Returned to replace defective part returning product to as designed condition. Only one was ordered.1 W11176456 (glass-door)
J.E. T.
WASHER WHIRLPOOL MVW7232HW Cycled unit do diagnostics and found error code F9E0 indicating off balance. Renter cycle and unit pests test cycle. Instructed customer on proper use of washer and distribution of close to prevent off balance. No repairs needed at this time. Job complete
J.E. T.
REFRIGERATOR WHIRLPOOL WRF954CIHZ02 Cycled unit and found compressor running really hot. Checked board and capacitor found bad capacitor and board has burning smell Also check compressor terminals for proper resistant electrically compressor is good. Capacitor and board will have to be replaced.; ordrng 1 W11336586 (ELECTRIC CONTROL )
J.E. T.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Cycled unit and found icemaker thermistor hanging causing icemaker to not work properly I reinstalled and secured Thermistor with zip tight and retested unit unit passed all tests at time of service. Job complete
J.E. T.
WASHER WHIRLPOOL WTW5000DW2 Cycled unit and found actuator not engaging. Installed new actuator and re-tested unit. Unit passed all test the time of service. Job complete
Leon M.
WASHER AMANA NTW4516FW Cx states that unit is not working properly After running diagnostic check get error code F8E1F0E2Ordering water valve and sensor switch ; ordrng 1 W10869803 (valve)
Jonathan B.
REFRIGERATOR WHIRLPOOL WRS315SDHZ05 Found defective door chute. File door. Tested unit and is working properly.
J.E. T.
DISHWASHER WHIRLPOOL WDF320PADW Cycled unit and found door slamming when opening. Proceeded to check springs and found Springs have came off reinstalled and adjusted springs. Unit is now opening properly. Job complete
Leon M.
DOUBLE OVEN WHIRLPOOL KODE507ESS04 Cx states that unit is not working properly After running diagnostic check find that unit has a bad control panel ; ordrng 1 W10890579 (panl-cntrl)
Leon M.
ICE MACHINE WHIRLPOOL KRFF507HPS00 Replaced water dual valve.Unit working properly as designed
Raymond D.
REFRIGERATOR KITCHENAID KRFC604FSS01 "Upon arrival unit not cooling. Fc area extremely hot, air vents in rc is too hot to touch. Tech line not available. Need to schedule with tech line.; schdld next appmnt for 10/21 WED !"
Joe M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Impaleer would not come off motor making it to unable to remove auger motor without a new divider. Ordering part.; ordrng 1 WPW10309864 (divider)
Raymond D.
WASHER WHIRLPOOL CAW38125HW0 "Upon arrival cx states unit is making a noise while filling with water. Could not duplicate, cx showed video. Noise is from water valve and irregular supply water pressure found in complex style homes. Water supply changes and noise can be heard around water supply pipes. Nothing can be done. This is due to supply water pressure."
J.E. T.
REFRIGERATOR WHIRLPOOL WRS325SDHB04 Cycled unit and found debris control not operating as intended Damper control stays open. Do you know will need damper; ordrng 1 W11317276 (diffuser)
Raymond D.
REFRIGERATOR KITCHENAID KRSF705HPS00 "Upon arrival cx states unit has no water pressure and barely makes ice. Found weak supply pressure. Cx needs a plumber, unit functions as designed."
Irvin F.
DRYER MAYTAG MEDX655DW1 Timer has a buzz that is continuous even in standby. Replacing the timer.
Darren A.
WASHER WHIRLPOOL WTW8500DC5 "Replaced control and console, recalibrated washer. Checked out okay."
Darren A.
WASHER/COMMERCIA WHIRLPOOL CAE2745FQ1 Ordered upper wire harness.; ordrng 1 W10694672 (harness upr)
Darren A.
REFRIGERATOR WHIRLPOOL WRS325SDHW04 "Replaced control and diffuser, running normally."
Irvin F.
BEVERGAE CENTER WHIRLPOOL KUBR304ESS00 "Removed power from the fridge. Installed components. Assembled unit, powered and turned cooling on. All ops normal."
George Y.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Installed part tested check out ok complete no dents or dings cause by tech.
Andy H.
WASHER WHIRLPOOL WTW4955HW "Not washing, found a dead rat , rat broke belt , called techline got sr#7729046126"
Andy H.
DISHWASHER WHIRLPOOL KDTM354DSS5 Dishwasher taking too long to wash. Ran test tested good called techline got sr#7729047147 checked sensor and heater tested good. Advice customer that normal cycle could take from 80 to 180 minutes to wash and Adding pro dry would add 38 to 45 minutes and adding sani rinse could add 72 to 85 minutes found chart on using care booklet.
Andy H.
WASHER WHIRLPOOL WTW7500GC2 "Washplate cracked, replaced washplate and tested unit working properly"
Andy H.
REFRIGERATOR WHIRLPOOL KSRP25FNBL00 "Door not closing and shelf broken, replaced cams on door and shelf tested unit working properly , customer paid on first call"
Isidro L.
WASHER MAYTAG MVWB835DW4 "On arrival installed gear case, slider, unit still needs wash plate ; ordrng 1 W10902814 (washplate)"