Near Clovis, CA 93619
Timothy
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL GB2FHDXWS06 Bad IM. Engineering digits changed part#.; ordrng 1 W10884390 (icemaker)
Near Bakersfield, CA 93306
Alejandro
Job Details: 05/27/2020
REFRIGERATOR KITCHEN AID KRFC704FPS01 "Found the unit not cooling,compressor not running, replace compressor and charge refrigerant, check compressor condenser and refrigerator fan motors running normal."
Near Clovis, CA 93619
Timothy
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL WRS973CIDM00 IM broken frost in bucket area.; ordrng 1 W10838126 (door-ice) and 1 W10873791 (icemaker)
Near Azusa, CA 91702
Andy
Job Details: 05/27/2020
REFRIGERATOR MAYTAG MRT118FFFH01 "Not getting cool enough found thermistor bad and cover has a crack in it, replaced thermistor and cover tested unit working properly"
Near Clovis, CA 93619
Timothy
Job Details: 05/27/2020
COOKTOP KITCHENAID KCGS950ESS02 Customer states the unit sputters when cooking and they smell gas when they open the cabinet where the gas valve is. Removed cooktop and could not detect a gas odor . The area where the customer smell the gas is next to the cooktop . The sputtering is from the large dual burner and might be normal. I will replace the burner head for the center burner. When I come back I am going to check for gas odors again. Customer will leave the cabinets closed so I can determine if the odor is stronger under the unit or in the cabinet next to it with the gas valve inside.; ordrng 1 W10836409 (burnr-head)
Near Tehachapi, CA 93561
Patrick
Job Details: 05/27/2020
OVEN KITCHENAID KOSE507EBL00 Found issues with oven not heating properly. Mostly runs too cold. Checked out error and found stuck key error. Panel needs to be replaced ; ordrng 1 W10588709 (panl-cntrl) and 1 W10859573 (sensor)
Near Los Angeles, CA 91326
James
Job Details: 05/27/2020
DISHWASHER KITCHEN AID KDFE204ESS Found unit with wash motor not engaging. Installed new sump assembly and tested. Unit now working as intended and customer approves functions at this time.
Near Bakersfield, CA 93307
Patrick
Job Details: 05/27/2020
DISHWASHER WHIRLPOOL WDT720PADM Main control is bad ; ordrng 1 W10751502 (elect control board)
Near Modesto, CA 95350
Cruz
Job Details: 05/27/2020
WASHER WHIRLPOOL WTW5000DW3 "Fixed for fcc- found water leaking from cold valve, removed bad one and installed new one (valve) tested unit in a diagnostic test mode it completed filled, wash, drain, spin, no leaks from valves, checked unit for codes found none, cx has a recording of leak on phone. Cx ok repair."
Near Los Angeles, CA 91436
Randy
Job Details: 05/27/2020
WASHER MAYTAG MVWB835DW4 "Multiple errors won’t spin out water from clothes. F3e2 stuck key. f8e1 Fault is displayed when the water level does not change for a period of time OR water is present but the control does not detect the water level changing.F0E4 Fault is displayed when the water temperature is too high to have spin at final speed. Speed will be limited to 500 rpm. f0e3 Fault is displayed when the main control detects a load size that exceeds the washer’s capacity OR basket cannot be turned. This may signify:• Load size exceeds washer capacity. Remove excess laundry, thenrestart the cycle.Cx had agitator style before Need to instruct on loading Found bad water valve and fascia not responding at times. Washplate stripped needs 3 parts. Cx needs am Wednesday. ; 1 W10902814 (washplate) and 1 W11115285 (panel-cntl) and 1 W11165546 (valve)"
Near Oakdale, CA 95361
Cruz
Job Details: 05/27/2020
OVEN WHIRLPOOL WOS51EC7HS00 "Fixed- installed new parts (cntrl elec, tod thermostat) tested in a bake and broil cycle it heated fine cx ok repair"
Near Fresno, CA 93730
Timothy
Job Details: 05/27/2020
REFIRGERATOR WHIRLPOOL WRX735SDHZ02 Installed control customer to contact WP customer service if food is still freezing.
Near Los Angeles, CA 91436
Randy
Job Details: 05/27/2020
WASHER MAYTAG MHW8630HW0 Found not dispensing soap properly. Replaced valves . Found water now coming now but dispenser filling incorrectly and leaks ordering dispenser. Soonest is Tuesday 2nd. ; ordrng 1 W11316372 (dispenser)
Near Los Angeles, CA 91436
Randy
Job Details: 05/27/2020
MICROWAVE JENN-AIR JMC2430DS00 Found panel with stuck key error code. Informed possible has more codes can’t get to diagnostics Cx okayed aware. Replaced panel for service call fee and 170 labor. Cx approves quote. Replaced now have F6E6 lost communication somewhere needs new control and brining another panel could be faulty see this before. ; ordrng 1 W10815465 (cntrl-elec) and 1 W11229663 (panl-cntrl) and 1 WPW10260060 (cntrl-elec)
Near Santa Clarita, CA 91354
Raymond
Job Details: 05/27/2020
RANGE WHIRLPOOL WFG535S0JV0 "Upon arrival right door hinge warped causing a bind when closing. Replaced right door hinge and tested, unit functions as designed."
Near Los Angeles, CA 90041
John
Job Details: 05/27/2020
WASHER WHIRLPOOL WFW9450WW00 "The washer was giving an error code, replace the pressure switch. Also replace the pressure switch tube. The washer tested good I let it run for 25 minutes while I was there. No error code came up."
Near Avenal, CA 93204
Enrique
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL WRT111SFDM04 "Please don’t schedule an appointment , will update pvr Saturday .; schdld next appmnt for 5/23 SAT !"
Near Merced, CA 95341
Kenneth
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL WRS586FLDM00 Not cold in frdidge. Frosted over evao. Informed custkmer to unplug for 24 hours. Changed defrost to 8 hour defrost. Ordering defrost bi metal harness. Will replace diffuser in return visit. ; ordrng 1 W11449066 (Harness)
Near Coalinga, CA 93210
Enrique
Job Details: 05/27/2020
WASHER WHIRLPOOL WTW5000DW3 "Washer still makes clunking noise in spin cycle , control relay makes clicking noise when washer is off . Replaced drive pulley and actuator , didn’t fix the problem . I called techline sr #7727842991 techline instructed me to replace the control before installing other parts . I will take the gearcase with me incase I need it . ; ordrng 1 W11417466 (CENTRAL ELECTRIC )"
Near Bakersfield, CA 93311
Patrick
Job Details: 05/27/2020
OVEN WHIRLPOOL WOS72EC0HS01 Found console blacked out but beeps when buttons pressed
Near Rialto, CA 92376
Jaime
Job Details: 05/27/2020
WASHER MAYTAG MVWC565FW0 Customer wanted a panel to be replaced too. Do it all at the same time; ordrng 1 W10641362 (panel-rear)
Near Tulare, CA 93274
Enrique
Job Details: 05/27/2020
WASHER WHIRLPOOL WRS325SDHZ01 "Inspected whirlpool front load washer . Customer concerns , water keeps overfilling and leaking in dispenser . Installed new valve , all functions tested normal . No leaks ."
Near Los Banos, CA 93635
Kenneth
Job Details: 05/27/2020
WASHER MAYTAG MVWB855DC3 Unit wasnt filling through cold. Went to shut off water at house to remove hose and check water pressure through hose. Turned shut off lever and lrver broke off in hand. Informed custimer to get someone to replaced the valve. And unit will work. Dried up as much water as possible.
Near Los Banos, CA 93635
Kenneth
Job Details: 05/27/2020
DRYER MAYTAG MEDC465HW0 Dryer not turning on due to improper voltage. L2 to N measured 240 volts. L1 to N no volts. L1 to L2 measured 244 volts. Informed custinet to call out electrician to check power outlet. Call back if problem continues after proper voltage is supplied.
Near Camarillo, CA 93010
Hector Zuleta
Job Details: 05/27/2020
RANGE WHIRLPOOL WFG320M0BS3 Customer is concerned of Oven Light Bulb burn out often. I contacted the Tech Line (SR#7727898871) and he recommended to replace the Light Bulb and the Socket at the same time. Ordered parts and rescheduled.; ordrng 1 W10856866 (sockt-lite)
Near Redlands, CA 92374
Rod
Job Details: 05/27/2020
DRYER WHIRLPOOL WGD5000DW3 SquealsConfirmed .............found rollers and idler stickingReplaced with dryer repair kit from stock. As designed op returned; used 1 4392065 (DRYER REPAIR KIT) from stock
Near Redlands, CA 92373
Rod
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Icemaker won’t produce iceConfirmed imaker issue............ will not function on diagnostics; pckd up 1 W11294907 (icemaker)
Near Moreno Valley, CA 92557
Kevin
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "When I arrived to install parts, the led modules had when out while waiting for parts. I tested led modules and found module in RC is shorted and damaged module in FC. Ice container was also broken in the box. Unit needs led modules and another ice container; 1 WPW10515058 (light) and 1 WPW10515058 (light) and 1 WPW10558423 (ice-contnr)"
Near Ontario, CA 91764
Jaime
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL WRS325SDHB01 Tape was installed on first visit. Today went back and explained and showed customer what I installed
Near Ontario, CA 91764
Jaime
Job Details: 05/27/2020
RESIDENTIAL REFR WHIRLPOOL KRFC704FBS1 Main control board was replaced. On the module light. Lights are working OK.
Near Victorville, CA 92392
Cesar
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM00 No ICesar production found freezer temp is high found freezer evap fan shorted it damaged control rerouted for control and fan ; ordrng 1 W10807388 (cntrl-elec) and 1 WPW10514110 (motor evaporator)
Near Rancho Cucamonga, CA 91739
Jaime
Job Details: 05/27/2020
RANGE- GAS WHIRLPOOL WEG750H0HZ0 Installed the new control pane range ok
Near Victorville, CA 92392
Darren
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Ordered door, warped.; schdld next appmnt for 6/5 FRI !"
Near Rancho Cucamonga, CA 91737
Jaime
Job Details: 05/27/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 Installed the main control board and thermistor on freezers evaporator. This time the frost was in the freezers sideOn first visit I worked on the fresh food side
Near Yucaipa, CA 92399
Rod
Job Details: 05/27/2020
WASHER MAYTAG MVWB865GW0 Seems to whine when washingUnable to determine squealing or whining during several activations of wash and or spin with standard sized load. Did find component problem code stored in control memory which had indicated that a stuck selector button had stuck. After running diagnostics found code had self corrected indicating a temporary condition
Near Moreno Valley, CA 92555
Rod
Job Details: 05/27/2020
WASHER WHIRLPOOL WTW7000DW0 Returned to replace W10812423 (cntrl-elec) and 1 W10860738 (console)and restore as designed operation.no leaks
Near Camarillo, CA 93012
Hector Zuleta
Job Details: 05/27/2020
REFRIGERATOR MAYTAG MRT311FFFH00 "Customer still concerned of condensation in the freezer compartment. I checked the unit and I found two gaps in the left side corner of the freezer door gasket. I removed the door and added a Nylon washer on the bottom freezer door hinge to lift up the door to correct the gap, now both gaps are gone and the door is closing properly, also in a previous repair both compartments gaps in between the cabinet and the liner has been sealed with Silicone Sealant (WP482338). I contacted the Tech Line to documented (SR#7727896891). Tested ok."
Near Camarillo, CA 93012
Hector Zuleta
Job Details: 05/27/2020
WASHER MAYTAG MVWB835DW0 "Replaced: Gear Case (W10811956), Clutch (W10754448), Wash Plate (W10902814), Spaner Nut (W10909670), Screw (W10752187), and Console (W10861510). Recalibrated the unit and ran a manual and automatic diagnostic test. Tested ok."
Near Lancaster, CA 93535
Jonathan
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Found defective compressor. Replaced inverter box. And control.; ordrng 1 W10780378 (compressor)
Near Camarillo, CA 93010
Hector Zuleta
Job Details: 05/27/2020
DISHWASHER WHIRLPOOL WDF330PAHS1 Customer was concerned of dishwasher not been attached properly to the counter. I checked the unit and I found the Under counter Bracket not holding down the unit. Removed dishwasher and reattached Bracket. Tested ok.
Near Los Angeles, CA 91411
Randy
Job Details: 05/27/2020
WASHER MAYTAG MHW6630HW0 Found washer complaint leaks out of dispenser need new dispenser and wp needs to be adjusted not leaking forward. Cx okayed. ; ordrng 1 W11316600 (drawer)
Near Ventura, CA 93003
Hector Zuleta
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL WRR56X18FW01 "Replaced: Door Gasket (W10856583), and Drain Tube (W10717194). Tested ok."
Near Paso Robles, CA 93446
Tom
Job Details: 05/27/2020
DRYER MAYTAG MGDB765FW0 "Customer states there have been many attempts to repair Door, including Strike, Latch, and Door replacement by multiple technicians. Visual inspection of Hinges show nothing abnormal, Front Plate shows wear patterns in paint where Screws securing Hinge rest when Door is closed. Tech suspects that Front Panel is pushing on Screws securing Hinge to Door, effectively and randomly causing Door to open under different environmental circumstances. Tech placed spacers behind Hinge to relieve pressure on Door to test theory, order and replace Left and Right Hinge and Front Panel.; ordrng 1 279659 (panel) and 1 W11371722 (HINGE) and 1 W11376139 (HINGE)"
Near Victorville, CA 92392
Darren
Job Details: 05/27/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Replaced sump assembly, cycle tested unit, checked out okay."
Near Riverside, CA 92507
Rod
Job Details: 05/27/2020
WASHER MAYTAG MHW3505FW0 Long drain problem codeConfirmed Drain pump malfunction; ordrng 1 WPW10605427 (pump-water)
Near Pasadena, CA 91104
Francisco
Job Details: 05/27/2020
WASHER MAYTAG MVWX655DW0 Checked unit found loose bolt at gear case. Tightened bolt with loc tite. Unit now checks ok.
Near Pasadena, CA 91104
Francisco
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 checked unit found temp within range. Explained to cx how air flows inside unit to avoid freezing issues. Also adjusted condenser bracket to avoid vibration noise. Unit now working as designed.
Near Agoura Hills, CA 91301
Joe
Job Details: 05/27/2020
OVEN JENN-AIR JJW2730DS02 Replaced parts and tested unit. Unit is functioning as designed. Job complete.
Near Malibu, CA 90265
Joe
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL WRT318FZDW05 Sr 7727898837Unit does not sound out of the normal instructed customer on units normal noise job complete.
Near Chowchilla, CA 93610
Kenneth
Job Details: 05/27/2020
WASHER MAYTAG MVWB765FW3 Customer cincerned about stains. Informed custiner on proper soap usage and fabric softener usage. Instructed custiner to use bulky sheets for more water. Customer approves.
Near Hanford, CA 93230
Enrique
Job Details: 05/27/2020
WASHER WHIRLPOOL WTW8040DW4 "Inspected whirlpool washer . Customer concerns, fills and stop . In diagnostics found long fill error code . ; ordrng 1 W11220230 (valve)"
Near Cambria, CA 93428
Tom
Job Details: 05/27/2020
WASHER WHIRLPOOL W10280475B "Upon arrival, unit unplugged. Plugged in unit, Lid Locked. Powered unit on, Lid Lock disengages. Entered diagnostics, found error code F7E1, F7E5, F0E5. Cleared error codes, entered diagnostic tests, Water Valves good, Lid Lock good, Drain good, no Agitation and no Spin. Visual inspection of under carriage shows oil present, Belt deteriorating, Splutch worn, and Actuator slipping. Replace Gearcase, Belt, Splutch, and Actuator.Customer declines repair. No damage to unit or home from tech, job closed."
Near Moreno Valley, CA 92557
Rod
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Returned to replace 1 W10830278 (cntrl-elec) and 1 W10843055 (cntrl-elec) and 1 W10848301 (cntrl-elec) and 1 W11032800 (motor-evap) and 1 WPW10503833 (cntrl-elec) as designed op will return in 24-48 hrs
Near Thousand Oaks, CA 91320
Aaron
Job Details: 05/27/2020
MICROWAVE KITCHEN AID KMHC319ESS3 "Main door with controls built in covered display looses power, intermittently harness has problems needs door complete to repair unit , ordered parts ; ordrng 1 W11205123 (door/mw)"
Near Bakersfield, CA 93311
Erick
Job Details: 05/27/2020
DISHWASHER WHIRLPOOL KDTE234GPS0 Install new parts on unit. Retested unit and unit is now cycling and washing with no errors. Job complete
Near San Bernardino, CA 92404
Rod
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL WRS315SNHM01 Doors swing too fast upon opening and noise at times. Doors not aligned.Confirmed door alignment and noise door swingRestricted condenser coils can cause excessive heat and compressor can work much harder trying to release absorbed heat from box. This can cause intermittent noise depending on ambient temperature.Realigned doors and further adjustment to product impossible due to product cabinet spacing to kitchen cabinet allows for no upward movement of product
Near Los Angeles, CA 91304
Danny
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Not making ice Found faulty ice maker Replaced ice maker and reinstall unit Ice maker cycled and filled up with water Advised client to allow 3 days for a full bucket of ice
Near Monterey Park, CA 91754
Juan
Job Details: 05/27/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 "Customer concerned unit keeps sliding back into the cabinet. Found leveling legs had not been adjusted. Adjusted legs, checked ops, unit staying in place now."
Near Hanford, CA 93230
Enrique
Job Details: 05/27/2020
WASHER WHIRLPOOL WTW5005KW0 "Found drain pump disconnected wire harness . Connected harness , retested it . All functions tested normal . No leaks ."
Near South Pasadena, CA 91030
Juan
Job Details: 05/27/2020
OVEN WHIRLPOOL KCGS550ESS00 "Spoke to customer, no heat at all this time. Previously controls were not powering on, will like bring safety thermostat.; ordrng 1 WP4449751 (thrmst-fix)"
Near Hanford, CA 93230
Enrique
Job Details: 05/27/2020
WASHER WHIRLPOOL WFW85HEFW1 "Found f3e1 - water level sensor fault . Installed new switch , ran quick diagnostic test . All functions tested normal , no leaks ."
Near San Marino, CA 91108
Juan
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Right side fresh food door switch is broken, left hand switch not working properly. Both switches need to be replaced.; ordrng 2 W11396033 (DOOR SWITCH )s"
Near Hanford, CA 93230
Enrique
Job Details: 05/27/2020
WASHER WHIRLPOOL MVWB865GC0 "Maytag washer displaying LF error ( shorted valve ) , installed new valve , truck stock . All functions tested normal , no leaks .; used 1 W11165546 (VALVE) from stock"
Near Thousand Oaks, CA 91320
Aaron
Job Details: 05/27/2020
OVEN KITCHENAID KEBC208KSS04 "Customer washed the lower oven door got liquid in between all 4 layers of the door glass est to separate and clean all of the glass is 303.00 mrs approved est, I separated all of the glass cleaned , put back together unit looks normal now at this time , payed in full by check"
Near Los Angeles, CA 91311
Danny
Job Details: 05/27/2020
MICROWAVE WHIRLPOOL KODE500ESS04 Broken door glass Need to order parts and rs call ; ordrng 1 W10827059 (door) and 1 W11354880 (GLASS DOOR) and 1 WPW10347596 (glass-door)
Near Simi Valley, CA 93063
Aaron
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL WRX735SDHB00 "Checked operations unit fresh food Area is 37°F which is normal freezer section was 8°F which is high checked the set points to the refrigerator and found that the freezer was set to 5°F set that to 0° let the customer know that anything that comes out of the top vent next to the icemaker in the refrigerator section can and will freeze because temperatures of 15°F come out of that vent and the more water it has in it the easier it is to freeze it , customer is going to configure the refrigerator better so this doesn’t happen anymore the temperatures are normal nothing mechanical to repair at this time"
Near Moorpark, CA 93021
Aaron
Job Details: 05/27/2020
WASHER WHIRLPOOL WTW8000DW5 Checked unit is upstairs found it in a pan feet are down The heavier the loads more grains the pan they have is not smooth has ridges in it the rotor is grinding up against the pan on deep and heavy loads advise the customer to change the different pan that is smooth and the feet are down nothing mechanically I can do to fix that unit is working as designed
Near Phelan, CA 92371
Cesar
Job Details: 05/27/2020
RANGE WHIRLPOOL AGR5330BAS3 Found wire to ignitor for front left burner was pinched this shorted wire to ground causing ignitor for that burner not to spark rerouted wire and all checked good
Near Phelan, CA 92371
Cesar
Job Details: 05/27/2020
RANGE WHIRLPOOL WFG320M0BS3 Loose handle screws tighten screws all tested good
Near Pomona, CA 91768
Andy
Job Details: 05/27/2020
OVEN WHIRLPOOL WOS51EC7HS00 "Timer not working and WiFi, customer instruct on options turned off breaker reset unit. Instructed customer on Wi-Fi tested unit working good"
Near Poplar-Cotton Center, CA 93257
Michael
Job Details: 05/27/2020
WASHER WHIRLPOOL WTW5000DW0 Cx states unit is now leaking and not agitating properly. Tipped unit back and found water leaking from gearcase this is new issue please bill accordinglyOrdering gearcase W11035751And wash plate W10752283; ordrng 1 W10752283 (WASH PLATE) and 1 W11035751 (GEARCASE)
Near Alhambra, CA 91803
Juan
Job Details: 05/27/2020
WASHER WHIRLPOOL WTW5500XW0 "F7e5 shifter fault, F0e5 off balance, f7e1 basket speed fault,f0e2 Oversuds. Ran diagnostics, unit not agitating or spinning. Replaced actuator and splutch assy. Calibrated unit, Checked ops, unit is working fine.."
Near Fresno, CA 93711
Irvin
Job Details: 05/27/2020
REFRIGERATOR KITCHENAID KBSD602ESS00 "The seal is torn, and twisted in the box reordering. ; ordrng 1 W10800804 (gasket-fip)"
Near Fresno, CA 93711
Irvin
Job Details: 05/27/2020
RANGE KITCHEN AID KDRU783VSS03 The large oven door will pop open when oven is in use. The screws are loose and hinges have some play replacing inner door screws and hinges. ; ordrng 4 3196537 (screw)s and 6 7101P426 (SCREW)s and 1 9759413 (door liner) and 6 W10292297 (screw)s and 1 W10774092 (hinge-door) and 1 W10774093 (hinge-door)
Near Pasadena, CA 91107
Juan
Job Details: 05/27/2020
REFRIGERATOR JENN-AIR JFC2089BEM01 "Replaced freezer door switch, checked ops, light is working fine now, ice maker getting proper voltage as well.Customer did not unplug unit to defrost. Instructed her to defrost to prevent issue from reoccurring."
Near Fresno, CA 93704
Irvin
Job Details: 05/27/2020
REFRIGERATOR MAYTAG MFW2055FRZ Cx says the unit is freezing. The dampener is not operating properly. Icing over staying open. ; ordrng 1 W10745484 (damper)
Near Los Angeles, CA 91311
Danny
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Broken door handle Replaced and install new door handle Unit is working properly
Near Visalia, CA 93277
Frank
Job Details: 05/27/2020
MICROHOOD WHIRLPOOL WMH31017HS Customer loud buzzing noise in micro hood motorPerforming diagnostics Found the same loud noise in motorMotor needs replacingWill order part; ordrng 1 W11441128 (HOOD FAN MOTOR)
Near Simi Valley, CA 93065
Danny
Job Details: 05/27/2020
FREEZER WHIRLPOOL WRS315SDHZ03 Unit is not cooling properly Found faulty defrost sensorsReplaced sensor and defrost unit with steam gun Reinstall unit advised client to allow 24hrs for unit to reach proper temp
Near Porterville, CA 93257
Michael
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Installed retainerW11225849 and support W11230117Damper control now fits correctly.Reinstalled all panels and shelves reset temps to recommended and unit is now cooling as designed. Job complete
Near Porterville, CA 93257
Michael
Job Details: 05/27/2020
REFRIGERATOR AMANA ARS2667AS Cx states she changed water filter but now no water comes out at all.Tested water dispenser and no flow but valve hums. Opened door and found unit over packed with products took quick picFound temp setting to warmest setting took quick picCx states she was experiencing freezing of her vegetablesSo she lowered temp knob.Explained to cx issue of cold areas forming due to poor air circulation which led to frozen water reservoir. Advised to defrost for 48 hours then reboot unit. All ops are normal job complete
Near Porterville, CA 93257
Michael
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Cx states that when on recommended settings her vegtables are freezing and when she lowers the temps with the control her vegtables spoil prematurely.Tech finds all ops as designed no functional failuresFreezer compartment temp adjustment is set in the middle.Temps in freezer checked with probe @5°Temps in rc @ 43°No ice or water build up found inside unit.Took quick pics of really small kitchen Kitchen is very humid compared to rest of homeTook quick pic of condensation built up on upper shelf cx was concerned aboutDocumenting findings with techline SR#7727751225Found deli drawers adjustment set to high humidity and changed to low humidity Cx changed airflow setting in fc back to recommended when tech left it on low on last visit.Job complete
Near Delano, CA 93215
Michael
Job Details: 05/27/2020
DRYER ELECTRIC MAYTAG MVWC415EW1 Removed and replaced water valve W11210459Rebooted unit and ran manual hot and cold and now have proper flow. Ran auto service test and unit passed all cycles as designed job complete
Near Atascadero, CA 93422
Tom
Job Details: 05/27/2020
WASHER WHIRLPOOL WTW5005KW0 "Entered diagnostics, found error code F2E1, F5E2, F7E6, F7E7. Entered diagnostic tests, Lid Lock not functional, no confirmation or physical lock. Water Valves functional, Drain functional, unable to test other components. Visual inspection of under carriage shows oil present, Belt deterioration, order and replace Control Board, Gearcase, Belt, and Splutch. Tech will return with Water Valve and Latch./Control Board - (W11320233)Gearcase - (W11035751)Belt - (W11239857)Splutch - (W10721967)/NOTE - CONTROL BOARD UNAVAILABLE? RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY, TECH REQUESTING ADDITIONAL SLOT; ordrng 1 W10721967 (drive pulley) and 1 W11035751 (gearcase) and 1 W11239857 (belt) and 1 W11320233 (CONTROL)"
Near Los Angeles, CA 91324
James
Job Details: 05/27/2020
WASHER MAYTAG MVW6230HW0 Unit has long fill error. Ran diagnostics and found hot water side not opening to allow water into unit. Ordering new water inlet. Will return when part arrives. ; ordrng 1 W11220230 (valve)
Near Modesto, CA 95355
Cruz
Job Details: 05/27/2020
WASHER WHIRLPOOL WTW7500GC2 "Need to call whirlpool tech line to document that clothes are having white residue, cx claims they have changed soaps, and are still having same results, checked unit for codes found none, unit is working as designed at this moment."
Near Visalia, CA 93292
Frank
Job Details: 05/27/2020
WASHER WHIRLPOOL WTW5000DW2 Now Customer stated sometimes during cycle it doesn’t rinse or drains And during spin you now thumping noisePerformed diagnostics Found agitating clicking noiseControl board malfunctioning No leaks found during testDon’t need drain pump weird; ordrng 1 W10913953 (actuator) and 1 W11116590 (cntrl-elec)
Near Pasadena, CA 91106
Francisco
Job Details: 05/27/2020
WASHER WHIRLPOOL LT5100XVN0 Last visit I repaired the washer. Now it’s a dryer issue. Checked unit found it working but it made noise as it tumbled. Also cx stated after running for a while unit hums and doesn’t not start. Ordering parts to complete repair.; ordrng 1 279827 (motor!dryer) and 1 4392065 (dryer repair kit)
Near Farmersville, CA 93223
Frank
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL WRF532SMHZ01 Customer stated no water goin into tray Performed diagnostics Flounder bad valve and water tube Installed parts Tested Water fill into trayJob completed
Near Montebello, CA 90640
Stephen
Job Details: 05/27/2020
WASHER WHIRLPOOL WTW8500DC5 "Ran diagnostics. Had f0e4, f3e2, f8e1, f2e1 error codes. Cleared error codes. Ran manual function test. Found hot water valve stuck closed, dripping. Needs water inlet valve.; ordrng 1 W11173599 (HOUSING )"
Near Exeter, CA 93221
Frank
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ Customer stated no cool in both compartments Replaced condenser fanThen evap when outDuring removing panel to install evaporator motor Found evaporator coil solid block ice covering vents causing restriction air flowRemoved ice installed evaporator motor Tested Passed all good cold air coming into both compartments
Near Claremont, CA 91711
Stephen
Job Details: 05/27/2020
WASHER WHIRLPOOL WTW8500DC5 Ran diagnostics. Had f6e2 error code. Some buttons are not responding. Needs console and control. Console out of stock at vendor.; ordrng 1 W11095624 (CONSOLE)
Near Shafter, CA 93263
Michael
Job Details: 05/27/2020
WASHER MAYTAG MVWB865GW0 "Cx states unit has a weird stuff on the inner wash tub and is staining her clothingTook quick pic of wash tubAll other ops are normalF7E3-motor drive module over currentCleared faults and ran auto service e testUnit fills, drains, Spins, and agitates as designed.Issue is cosmetic issue caused by a foreign object going through wash cycle.Was able to scratch off and is soap suds residue and fabrics lint from a blanket. Advised cx to use a brush and clean her tub. Cosmetic issue does not cause performance issues at all.Found cx using cup cup of liquid soap advised cx on proper soap use. All ops are as designed job complete"
Near Paso Robles, CA 93446
Tom
Job Details: 05/27/2020
DISHWASHER KITCHENAID KDTE254EWH1 "Unit not draining water completely, partial draining. Visual inspection of Air Gap shows biological blockage. Cleared blockage, ran Drain on unit multiple times, check okay. No damage to unit or home from tech, job complete."
Near Visalia, CA 93291
Frank
Job Details: 05/27/2020
MW OVEN COMBO MAYTAG MMV1153AAW Customer stated not heating again And control board issues Performed diagnostics Control is malfunctioning not working by pressing buttonsJust the clock works Can’t get it to turn on panel defective ; ordrng 1 53001348 (BRACKET PANEL)
Near Templeton, CA 93465
Tom
Job Details: 05/27/2020
WASHER MAYTAG MHW7000AW2 "Entered diagnostics, found no error codes. Ran diagnostic tests, all components functional, no error codes. Customer states that unit continues to run for hours. Conclusion is Control Board is not processing data correctly. Replace Control Board.Customer declines repair, job closed."
Near Bakersfield, CA 93306
Dane
Job Details: 05/27/2020
DRYER MAYTAG MEDB765FW0 Upon arrival the unit would not start and was smoking from the back. Found terminal block melted and melted wires. Ordering all melted parts customer will provide new power cord; ordrng 1 279318 (terminal) and 1 279393 (screw) and 1 W10907915 (harns-wire) and 1 WP3397659 (block-term)
Near Los Angeles, CA 91324
James
Job Details: 05/27/2020
REFRIGERATOR KITCHENAID KBSN608ESS01 Found unit with lights in fridge and freezer flickering and out. Replaced modules and u it is now working as intended. All lights good.
Near Bakersfield, CA 93306
Dane
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM Upon arrival the unit was not cooling. Found a leak in the fresh food evaporator and the compressor was blazing hot and making strange noises. Unit needs new compressor and new fresh food evaporator; 1 W10832994 (compressor) and 1 W11116006 (evaporator)
Near Fresno, CA 93727
Irvin
Job Details: 05/27/2020
WASHER WHIRLPOOL WTW4955HW1 "Removed failed control. Installed replacement. Calibrated the new control, passed. All ops normal."