Local Reviews

Appliance Repair Specialist Rated 4.6 out of 5 stars based on 8275 customer reviews

Map of Altadena, CA

Thank you.




Review of Appliance Repair Specialist

Francisco (technician) and the people at Appliance Repair Specialists were really helpful and knowledgeable during a difficult experience with our relatively new refrigerator (3 years old).


Map of Rancho Cucamonga, CA

Refrigerator




Review of Appliance Repair Specialist

Good job


Map of Lancaster, CA

Excellent Service!




Review of Appliance Repair Specialist

Words aren't enough to capture the positive experience we had with Jonathan Boulay back in Feb 2020. He is a fantastic repair tech--professional, efficent, knowledgeable, and friendly. Would definitely request his services again if we needed another appliance repair.


Map of El Monte, CA

Great customer service




Review of Appliance Repair Specialist

The technician was patient and explained the options I had for the appliance.


Map of Redlands, CA

fast repair




Review of Appliance Repair Specialist

lighting problem inside the fridge was fixed within 15 minutes.


Map of Rancho Cucamonga, CA

Gina




Review of Appliance Repair Specialist

Great service. Very professional!


Map of Wasco, CA

good




Review of Appliance Repair Specialist

na


Map of Los Angeles, CA

Awesome services




Review of Appliance Repair Specialist

Awesome people Clean and Fast service Always on time 👍🏼


Map of Simi Valley, CA

Great Service! The technician was wonderful!




Review of Appliance Repair Specialist

Fabulous job!


Map of Modesto, CA

Whirlpool Refrigerator




Review of Appliance Repair Specialist


Great Customer Service




Review of Appliance Repair Specialist


Service was good but the washer direction sucks




Review of Appliance Repair Specialist

My wife is 83 years old and during course of marriage we have several May tag wash machines this has had our worse The wash machine left brown spots on our white clothes to the cost of replacement of $100.00 The service man told her it because soap was not coming out one the articles. He told her to use the bedding cycle to cure the problem. solved


He is a magician




Review of Appliance Repair Specialist

Could not be higher


Response from Appliance Repair Specialist:

We are thrilled to hear that you had a wonderful experience! We strive for such service and greatly appreciate the feedback, for it helps us to continue providing superior service! Thank you for your time and business.


Very proficient




Review of Appliance Repair Specialist

Quickly identified source of problem and wrote comprehensive report.


Response from Appliance Repair Specialist:

Thank you so much for the feedback. We are excited to hear that you had a great experience with Appliance Repair! We strive to provide excellent and exceptional service. Thank you for your time and business.


Tim was great but there were issues about scheduling as our first appointment was missed.




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are happy you had a pleasant experience with Appliance Repair. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Angel




Review of Appliance Repair Specialist

Great!


Response from Appliance Repair Specialist:

Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.


Thank you




Review of Appliance Repair Specialist

Great service


Response from Appliance Repair Specialist:

Thank you for taking the time to rate your service with us. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.


Great service




Review of Appliance Repair Specialist

Francisco provided great service. He was very professional and respectful. Also he is very knowledgeable and works quickly and efficiently. Always can count on him to deliver quality service.


Response from Appliance Repair Specialist:

Thank you so much for the feedback. We are excited to hear that you had a great experience again with Francisco at Appliance Repair! We strive to provide excellent and exceptional service. Thank you for your time and business.


Found the problem area quickly




Review of Appliance Repair Specialist

Professional and courteous service was provided.


Response from Appliance Repair Specialist:

Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.


Bill




Review of Appliance Repair Specialist

Very professional, very satisfied


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and appreciate your business.


806




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


Great service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and appreciate your business.


Extremely Hapy With The Service




Review of Appliance Repair Specialist

I received excellent service from this repair service company. The diagnostic service was precise and the repair was performed by an expert.


Response from Appliance Repair Specialist:

We are happy you had a great experience with Jim. Thank you for taking the time to review your service with us, it is pivotal for us to continue giving superior service! We appreciate your time and business.


Excellent service!




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome review! Appliance Repair strives to provide excellent & exceptional service. We appreciate your time and business.


Quick and right on time. Great service.




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.


Excellent service




Review of Appliance Repair Specialist

excellent technician. Diagnosed the problem and completed the repairs in less than an hour, arrival was on time. I am retired from installation and repair service of AC Refrigeration and electrical.


Response from Appliance Repair Specialist:

Appliance Repair strives for such service and we are more than glad to know your refrigerator is up and running, thank you for your time and business.


A Job Well Done!




Review of Appliance Repair Specialist

Izzy, the service rep, not only resolved both issues that concerned me, i.e., the water filter and the handle for the freezer but made it a point to make sure I knew how to take care of these problems if they should occur in the future. I thought that terrific ( his hands-on teaching method) and beyond my expectations. I would gladly reuse his company and Izzy's services in the future. Hands down!


Response from Appliance Repair Specialist:

We are excited to hear that you had an outstanding experience with Izzy at Appliance Repair! We strive to provide excellent and exceptional service! Thank you for the awesome review, we appreciate your time and business.


Expert advice




Review of Appliance Repair Specialist

Manny is fabulous explained everything and was patient as I asked him questions


Response from Appliance Repair Specialist:

Thank you so much for the feedback. We are excited to hear that you had a great experience with Appliance Repair! We strive to provide excellent and exceptional service. Thank you for your time and business.


Friendly and Professional




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are happy you had a pleasant experience with Appliance Repair. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Ms




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for taking the time to write a review, we appreciate your feedback. If there is anything we could have done to improve your experience with us, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Quick




Review of Appliance Repair Specialist

The washing machine stopped loading water. I called and an appt was made 3 days later, he came out and repaired it within 30 minutes and I was back to doing laundry.


Response from Appliance Repair Specialist:

Appliance Repair strives for such service and we are more than glad to know your washer is working like new. We appreciate your time and business.


Poor Service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Hello Ann, thank you for taking the time to write a review, we appreciate your feedback. If there is anything we could have done to improve your experience with us, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Knowledgeable and considerate




Review of Appliance Repair Specialist

Hector has serviced our refrigerator several times, working to find the right solution to our frost problem. The manufacturer has allowed continued visits beyond the warranty period, providing tech line support at no charge to us. We've appreciated ARS' communication via phone and email and online scheduling.


Response from Appliance Repair Specialist:

We are delighted to hear that you had a great experience with Hector at Appliance Repair Specialist! We strive to provide excellent and exceptional service! Thank you for the awesome review, we appreciate your time and business.


Jeannie




Review of Appliance Repair Specialist

Eric does an outstanding job and is extremely knowledgeable and thorough!!


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are happy you had a great experience with Appliance Repair. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Great service!




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the great review! We appreciate your time and business.


Great Service




Review of Appliance Repair Specialist

Specialist was very professional. Diagnosed the issues with the washer and explained his findings in a way I could understand. He immediately fixed it.


Response from Appliance Repair Specialist:

Appliance Repair strives for such service and we are more than glad to know your appliance is working like new. We appreciate your time and business.


Prompt Service




Review of Appliance Repair Specialist

I wonder if knowing the error code being thrown if a repair estimate could have been given over the phone?


Response from Appliance Repair Specialist:

Hi Jim, thank you for taking the time to write a review, we appreciate your feedback. To ensure we do not misdiagnose and to provide the most accurate estimate, we require our technicians to do a detailed in person diagnosis. If there is anything we could have done to improve your experience with us, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Gas dryer




Review of Appliance Repair Specialist

Excellent service


Response from Appliance Repair Specialist:

Thank you for the awesome review! Appliance Repair strives to provide excellent & exceptional service. We appreciate your time and business.


Nice technician but he was unable to fix the problem.




Review of Appliance Repair Specialist

The door alarm wasn’t sounding apparently it is working but he was unable to adjust it to make it louder.


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We apologize that our service did not satisfy your expectations. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300. We appreciate your time and business.


Great tech and scheduling




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and appreciate your business.


Very good professional service.




Review of Appliance Repair Specialist

Good service


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are happy you had a pleasant experience with Appliance Repair. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Very Thorough




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the great review! We appreciate your time and business.


5/29/2020 response to service 5/15 & 5/23/2020




Review of Appliance Repair Specialist

Yes I appreciate Francisco's expertise. I contacted the Warranty group because the refrigerator part of the refrigerator had been progressively getting warmer and ruining several items that had been stored. on 5/15 Francisco found that relay clicking off and evap fan not running to order parts and surprise to me svc pointer that needed a relay kit to avoid fire. On Saturday 5/23 Francisco here to remove and replace relay kit and evap fan motor. He said give about 5 hours for the refrigerator will be cool enough. Sunday slightly cooler, Monday, Tuesday not any cooler, Call to Appliance Repair Specialist to report warm fridge section, told to contact Warranty #. I purchased a refrigerator/ freezer thermometer and found Freezer -20 frosty accumulation on cartons and items in freezer, Fridge 66 degrees...Call to Warranty Thursday 5/28 to open a new Service request. Awaiting follow up visit this Tuesday June 2. Appreciate and hopefully something can be successfully be rectified. Thank you.


Response from Appliance Repair Specialist:

Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you've had a pleasant experience with Appliance Repair.


Great service and trustworthy




Review of Appliance Repair Specialist

Amazing customer service


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We strive for such service and we appreciate your time and business.


Great and efficient service!




Review of Appliance Repair Specialist

Our brand new dishwasher stopped working and Whirlpool sent us John Bruches from Appliance Repair Specialist: he's been prompt, kind and his technical skills are undeniable. Now the appliance works perfectly and we're definitely happy with the company and with John's professionalism! Thumbs up!


Response from Appliance Repair Specialist:

Thank you for the great review. We are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service with John! Thank you for your time and business.


Thomas




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


Technician Great - Timeline Not Great




Review of Appliance Repair Specialist

Our manufacturer contracted with ARS to complete the repair. We gave all of the necessary information to the manufacturer, and again to ARS in the initial call. First appointment for a technician to come out was 10 days out. The day before the appointment, ARS called to say parts were ordered and they wouldn't be in until the following Tuesday, can we reschedule for then? Chose to have ARS come out anyways, as we weren't sure the right parts were ordered and didn't want to delay longer. Appointment was scheduled from 12-3, Technician arrived at 5:08. Technician listened to what happened, decided what was going on, and said the parts on order were not all correct. Additional parts needed were not local and would not have until the following Friday. 15 minutes after he arrived, he was on his way to the next customer. A week later, service tech calls to ask if anyone will be around to assist in removing the oven as he doesn't have the oven jack. We let him know someone will be there to help. He arrives in the service window this time, completes the repair, and the oven is working again. Technician was friendly and knowledgeable. Wish the company had had us speak with a tech in the first place as he did not need to come to our house to diagnose the issue. Could have saved time and money for all.


Response from Appliance Repair Specialist:

Hello Ryan! Thanks for your words and the time you've taken to leave a comment. If there is anything else we could have done to improve your experience with us, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Great service!




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the great review! We appreciate your time and business.


Excellent




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome review! Appliance Repair strives to provide excellent & exceptional service. We appreciate your time and business.


Lowe’s customer




Review of Appliance Repair Specialist

Everything was great until my washer leaked after it was serviced


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We apologize that our service did not satisfy your expectations. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300. We appreciate your time and business.


Great Service!




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.


Nice man and did a great job.




Review of Appliance Repair Specialist

He is a great service man.


Response from Appliance Repair Specialist:

Thank you so much for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience. Hope to work with you in the future!


Fast and efficient very polite




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive to provide swift, professional service service. We appreciate your time and business.


Oven




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the great rating! We appreciate your time and business.


Great Service




Review of Appliance Repair Specialist

Tech showed up and did a good job quickly. Very professional.


Response from Appliance Repair Specialist:

Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.


Good Service




Review of Appliance Repair Specialist

NA


Response from Appliance Repair Specialist:

Thank you for taking the time to rate your service with us. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.


Excellent service.




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome review! Appliance Repair strives to provide excellent & exceptional service. We appreciate your time and business.


Excellent Service and Customer Service




Review of Appliance Repair Specialist

Cruz went over and above for customer service making sure my dishwasher was fixed properly noticing that my dispenser also was failing he called in and got permission to also take care of that for me. Thank you Cruz for 5star customer service!


Response from Appliance Repair Specialist:

Thank you for the great review. We are so glad you had awesome service with Cruz! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Such a great job!




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome review! Appliance Repair strives to provide excellent & exceptional service. We appreciate your time and business.


All I needed to know




Review of Appliance Repair Specialist

Because there are no replacements parts for my old refrigerator, he let me know that if there are any further problems, I need to purchase a new one.


Response from Appliance Repair Specialist:

Thank you for taking the time to rate your service with us. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.


Happy with work done




Review of Appliance Repair Specialist

Rod assessed the problem with my less than 5 year old Whirlpool refrigerator. He ordered the parts and came back when the parts came in to make the repair. He was often later than the time frame given, which caused some angst as we were unable to leave the house.


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. W are glad to know your appliance is up and running. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Great service from John




Review of Appliance Repair Specialist

There was no charge under extended warranty


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.


Super nice and respectful




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for taking the time to rate your service with us. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.


Ok




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. If there is anything else we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Great Service




Review of Appliance Repair Specialist

The service provided by the Service Technician, Cesar Hunt was excellent. He knew exactly what was needed to service my washing machine and also provided great operating advice. Thank you Cesar!


Response from Appliance Repair Specialist:

We are thrilled to hear that you had a wonderful experience with our technician Cesar! We strive for such service and greatly appreciate the feedback, for it helps us to continue providing superior service! Thank you for your time and business.


Homeowner




Review of Appliance Repair Specialist

Chase does his job well. Thank you


Response from Appliance Repair Specialist:

Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.


Excellent Service




Review of Appliance Repair Specialist

Randy was the technician who came to repair my dryer. He was professional and solved the problem.


Response from Appliance Repair Specialist:

We are happy you had a great experience with Appliance Repair and are more than glad to know your dryer is up and running. Thank you for taking the time to review your service with us! We appreciate your time and business.


Great Service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the great review! We appreciate your time and business.


Professional knowledgeable friendly and safety




Review of Appliance Repair Specialist

Antonio was the ideal service technician you would want to work in your home or office. He was on time ,courteous ,safety conscience , and took care of the issue at hand. Couldn’t ask for any better than service. Thanks you Antonio


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with Antonio at Appliance Repair and are glad to know your appliance is up and running. Thank you very much for your time and business.


Great service




Review of Appliance Repair Specialist

Our technician was very knowledgeable and helpful. Fixed our fridge quickly and efficiently.


Response from Appliance Repair Specialist:

Appliance Repair strives for such service and we are more than glad to know your fridge is up and running, thank you for your time and business.


Martin




Review of Appliance Repair Specialist

Good customer service


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


Overall great service




Review of Appliance Repair Specialist

Great service and communication. Would recommend with confidence.


Response from Appliance Repair Specialist:

We are thrilled to hear that you had a wonderful experience! We strive for such service and greatly appreciate the feedback, for it helps us to continue providing superior service! Thank you for your time and business.


Fast and Professional!




Review of Appliance Repair Specialist

Great job! Was quick, knowledgeable and professional.


Response from Appliance Repair Specialist:

Hey there Anna, we are so happy to hear you had swift, professional service with our company! If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Very nice and knowledgeable of his work. Great service guy.




Review of Appliance Repair Specialist

My technician showed up on time. Got his job completed in a timely matter.


Response from Appliance Repair Specialist:

Thank you so much for the feedback. We are excited to hear that you had a great experience with Appliance Repair! We strive to provide excellent and exceptional service. Thank you for your time and business.


Kim




Review of Appliance Repair Specialist

I have had an awful experience trying to get my washing machine fixed. It is a brand new washing machine and it is making a Noise right before the spin cycle. “Patrick said “ I would have to wait through a whole cycle to hear it and I’m not doing that” He also said “ It’s probably just an imbalance of the detergent, the noise is probably normal, it’s Saturday anyway so I won’t have anything to fix it, you will just have to call Urners next week” This was after he didn’t call prior to coming Even though I had called that morning to make sure he was coming and gave the person my number. Then when I called them on it, they said they called my daughters number which was the alternate number, which was a lie. They never called. I have never had such bad service and I do not believe has a clue what to do to fix my washing machine


Response from Appliance Repair Specialist:

Hi Kim, thank you for taking the time to write a review, we appreciate your feedback. If there is anything else we could have done to improve your experience with us, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Great Service




Review of Appliance Repair Specialist

Tech very polite. diagnose the problem and had repairs done in approx 45 Min. He ws also on time and wasted no time. I am retired but was in the AC and refrigeration business .


Response from Appliance Repair Specialist:

We are happy you had a great experience with Appliance Repair. Thank you for taking the time to review your service with us, it is pivotal for us to continue giving superior service! Thank you for your time and business.


Very Good




Review of Appliance Repair Specialist

John is very professional, did everything efficiently and very knowledgeable about what he is doing. Your company is very lucky to have him.


Response from Appliance Repair Specialist:

Thank you for the great review. We are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Great, fast service!




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the great review! We strive for such service and appreciate your business.


Great Service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the great rating! We appreciate your time and business.


Mrs




Review of Appliance Repair Specialist

Timely arrival: great service


Response from Appliance Repair Specialist:

Thank you for the awesome review! Appliance Repair strives to provide excellent & exceptional service. We appreciate your time and business.


Ice maker still not working




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We apologize that our service did not satisfy your expectations. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300. We appreciate your time and business.


RE 2001 Maytag warranty repair, warm refrigerator area




Review of Appliance Repair Specialist

Maytag 2001 warranty repair, refrigerator section warmer these last several weeks... Actually this morning 5/27/2020 I called into ARS, because is these last days since repair 5/23, it seemed the freezer was uber freezing (frost on the items in freezer). yet the refrigerator seemed a little cooler yet not the normal cool. I maybe calling the warranty company again, to see if there may be something that Francisco can help me with. Decision pending.


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are glad you had a pleasant experience with Appliance Repair. If you would like to speak with us more in depth about any matter, please feel free to give us a call at 661-587-1300. We appreciate your time and business.


excellent communication and service right on schedule




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and appreciate your business.


Would highly recommend




Review of Appliance Repair Specialist

He assessed and fixed the problem with our refrigerator quickly. Very nice and professional.


Response from Appliance Repair Specialist:

We are happy you had a great experience with Appliance Repair and are more than glad to know your refrigerator is up and running. Thank you for taking the time to review your service with us! We appreciate your time and business.


Friendly & Fast




Review of Appliance Repair Specialist

He was awesome! Very friendly and efficent and fixed my fridge.


Response from Appliance Repair Specialist:

Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.


Excellent service.




Review of Appliance Repair Specialist

Pleasant and professional. Seems like a decent gentleman.


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are happy you had a great experience with Appliance Repair. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Excellent




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.


Great service




Review of Appliance Repair Specialist

Came within time allotted, corrected problem without issues


Response from Appliance Repair Specialist:

Appliance Repair strives for such service and we are more than glad to know your appliance is up and running, thank you for your time and business.


Very happy with Repair




Review of Appliance Repair Specialist

After one part didn’t work correctly, ARS worked hard to track down another part and make the fix. Very happy. Francisco is an outstanding technician. He worked diligently to finally locate the issue and get our microwave working.


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with Francisco at Appliance Repair and are glad to know your microwave is up and running. Thank you very much for your time and business.


Great Service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the great rating! We appreciate your time and business.


Cumbersome but kind




Review of Appliance Repair Specialist

The technician was not given a convenient window to arrive. He said that he was heavily booked but this was very inconvenient for me. On his final visit of four attempts, he arrived 3 hour after the scheduled time. If he is over scheduled, this created very frustrating customer service. Izzy is a nice man who tries but couldn’t this have been resolved more quickly? Maybe, this was just a complicated repair. Also, I was NOT provided with a receipt for the sensor which he installed on the final visit. Please send it to me.


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue to make our service superior! If there is anything else we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Good technician




Review of Appliance Repair Specialist

Lance has been the only technician who figured out what was wrong with the refrigerator


Response from Appliance Repair Specialist:

We are happy you had a pleasant experience with Lance at Appliance Repair and are more than glad to know your refrigerator is up and running. Thank you for taking the time to review your service with us, it is pivotal for us to continue giving superior service! We appreciate your time and business.


Raul




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


Great service




Review of Appliance Repair Specialist

Fast, on time, professional


Response from Appliance Repair Specialist:

Thank you for the great review. We are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Speedy and efficient!




Review of Appliance Repair Specialist

Patrick got down to business right away and fixed the issue super quick. He also discovered another issue the first tech missed and fixed that as well. Thank you Patrick, you were wonderful.


Response from Appliance Repair Specialist:

Thank you for the great review. We are so glad you had awesome service with Patrick! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Knowledgeable tech




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.


Quick assessment and service.




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the great review! Appliance Repair strives to provide excellent & exceptional service. We appreciate your time and business.


Did nothing




Review of Appliance Repair Specialist

Came to my house for a noise. Looked in the refrigerator and nothing else. Was literally at my house for maybe 5 minutes. Said they would evaluate and that I would hear back. I have not heard anything about this. You obviously have no concern or care for helping me and just wasted my time.


Response from Appliance Repair Specialist:

Hello Frank, thank you for taking the time to respond to our review request, we appreciate your feedback. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. . Please feel free to send an email to customerservice@ars.repair if you have additional feedback. We appreciate your time and business.


Communication




Review of Appliance Repair Specialist

The communication between management and technicians could be improved. Kitchen Aid generously covered the repairs; however the service failed to order the necessary parts until I inquired regarding the delay. There also was lack of communication regarding the assignment of 2 technicians. I'm not sure if this issue was exacerbated by people working from home, but the communication procedures can be improved.


Response from Appliance Repair Specialist:

Hi Brenda, thank you for taking the time to write a review, we appreciate your feedback. If there is anything else we could have done to improve your experience with us, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Always great service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

We are happy you had a great experience. Thank you for taking the time to review your service with us, it is pivotal for us to continue giving superior service! We appreciate your time and business.


Great service




Review of Appliance Repair Specialist

Friendly, knowledgeable, and good recommendations to prevent future issues by the technician. Only surprise was having to verify extended warranty at time of repair despite being verified when scheduling service. Could have prepared documents rather than being told charges would occur if not verified.


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are happy you had a great experience with Appliance Repair. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Great service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the great rating! We appreciate your time and business.


Clothes washer issue




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue to make our service superior! If there is anything else we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Very bad unprofessional service




Review of Appliance Repair Specialist

Bad workmanship unprofessional


Response from Appliance Repair Specialist:

Hi Ditza. Thank you for writing a review, we sincerely appreciate you bringing this issue to our attention. Your satisfaction is our number one priority and we strive to continue improving and giving superior service. Please feel free to send an email to customerservice@ars.repair if you have additional feedback. We appreciate your time and business.


Very professional




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.


Efficient and professional




Review of Appliance Repair Specialist

We were very pleased with Francisco's handling of our request for service.


Response from Appliance Repair Specialist:

We are thrilled to hear that you had a pleasing experience with our technician Francisco! We strive for such service and are more than glad to know your washer is up and running, thank you for your time and business.


Didn’t do anything




Review of Appliance Repair Specialist

Tech came over said it’s a installation problem. He can’t do anything about it. And left...


Response from Appliance Repair Specialist:

Hi Kenneth, thank you for writing a review, we sincerely appreciate you bringing this issue to our attention. Your satisfaction is our number one priority and we strive to continue improving and giving superior service. Please feel free to send an email to customerservice@ars.repair if you have additional feedback. We appreciate your time and business.


Great service




Review of Appliance Repair Specialist

Muy bien, la persona que vino muy educada. El hizo su trabajo.


Response from Appliance Repair Specialist:

¡Gracias por la increíble reseña! Nos esforzamos por tal servicio y apreciamos su tiempo y negocio.


Great




Review of Appliance Repair Specialist

Tim did a wonderful job. He is thorough and so efficient and knowledgeable


Response from Appliance Repair Specialist:

We are delighted to hear that you had a great experience with Tim at Appliance Repair Specialist! We strive to provide excellent and exceptional service! Thank you for the awesome review, we appreciate your time and business.


Done right




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the great review! We strive for such service and are more than happy that you had a pleasant experience. We appreciate your time and business.


He was really good




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and we appreciate your time and business.


Great




Review of Appliance Repair Specialist

Very respectful and responseable took care to explain what he did and saw left his card if I should need to contact him everything is working real well now


Response from Appliance Repair Specialist:

Thank you so much for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with ___. Hope to work with you in the future!


Good




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for taking the time to rate your service with us. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.


Reed




Review of Appliance Repair Specialist

I was very pleased.


Response from Appliance Repair Specialist:

Thank you so much for the feedback. We are excited to hear that you had a great experience with Appliance Repair! We appreciate your time and business.


the best




Review of Appliance Repair Specialist

good service


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and appreciate your business.


Dario




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


Great service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.


Whirlpool Best buy




Review of Appliance Repair Specialist

Excellent service


Response from Appliance Repair Specialist:

Thank you for the awesome review! Appliance Repair strives to provide excellent & exceptional service. We appreciate your time and business.


Great service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for taking the time to rate your service with us. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.


The work provided was outstanding




Review of Appliance Repair Specialist

Eric is a true professional.


Response from Appliance Repair Specialist:

We are excited to hear that you had an outstanding experience with Eric at Appliance Repair! We strive to provide excellent and exceptional service! Thank you for the awesome review, we appreciate your time and business.


Great Service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the great rating! We appreciate your time and business.


Great service




Review of Appliance Repair Specialist

He did a great job and was nice and quick


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We strive for such service and we appreciate your time and business.


Derrick




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


Great service!




Review of Appliance Repair Specialist

Joe did a great job at fixing my dryer.


Response from Appliance Repair Specialist:

We are happy you had a great experience with Appliance Repair and are more than glad to know your dryer is up and running. We appreciate your time and business.


Excellent Service




Review of Appliance Repair Specialist

William was professional and great at fixing appliance


Response from Appliance Repair Specialist:

Thank you for the awesome review! Appliance Repair strives to provide excellent & exceptional service. We appreciate your time and business.


Yvonne




Review of Appliance Repair Specialist

Randy showed up on time and identified the problem right away and within minutes it was fixed


Response from Appliance Repair Specialist:

Appliance Repair strives for such service and we are more than glad to know your appliance is working like new. We appreciate your time and business.


Christine




Review of Appliance Repair Specialist

Prompt and professional


Response from Appliance Repair Specialist:

Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.


Pilar




Review of Appliance Repair Specialist

He’s good


Response from Appliance Repair Specialist:

Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.


Osbaldo




Review of Appliance Repair Specialist

Great service


Response from Appliance Repair Specialist:

Thank you for the great rating! We appreciate your time and business.


great




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


Great service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.


Monroe




Review of Appliance Repair Specialist

Amazing service


Response from Appliance Repair Specialist:

Thank you so much for taking the time to provide feedback. We greatly appreciate it and are glad you had an amazing experience. Hope to work with you in the future!


Homeowner




Review of Appliance Repair Specialist

Great job. Thank you!!


Response from Appliance Repair Specialist:

Thank you for taking the time to rate your service with us. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.


Courteous service!




Review of Appliance Repair Specialist

Great experience with our assigned technician. Job well done!


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive to provide swift, professional service service. We appreciate your time and business.


Worst ever




Review of Appliance Repair Specialist

Would not listen, talked over me. Rude!!


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We apologize that our service did not satisfy your expectations. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300. We appreciate your time and business.


Great service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.


Great customer service and quality work




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and appreciate your business.


BRUCE




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the great rating! We appreciate your time and business.


Excellent service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.


Poor service




Review of Appliance Repair Specialist

He supposedly check the washer and the only reason as why is acting up is because I'm using too much detergent. He also mention that I cant put 5 Jean's and 4 shirt on the same load becuase it causing an unbalance. Really?


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We apologize that our service did not satisfy your expectations. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300. We appreciate your time and business.


Nair




Review of Appliance Repair Specialist

Excellent. Kind person. We need more people like him in this world.


Respectible, Honest




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.


Knowledgeable repairman!!




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome review! Appliance Repair strives to provide excellent & exceptional service. We appreciate your time and business.


Disappointing




Review of Appliance Repair Specialist

I will try to make a Long story (over two months of trying to fix fridge) short. Couldn’t fix my fridge. Initiated about 90% of the follow up for example never received calls to schedule appointments and was actually stood up once without even a courtesy call. In the end got told different things by different people there. Manager never really offered good resolution. Always felt like people were just trying to appease me. Then after fridge still not fixed they tried to tell me it’s working as designed. Yeah okay if your fridge is meant to be 50-60 degrees. I was very disappointed by the way this company deals with its customers and to be the cherry on the top found out the last guy Andrew was gracious enough to make judgment on me stating that he thinks we leave the fridge door open (this proved to me he’s incompetent as out ice make is in our fridge and when you have a large variance in temperature your ice will melt-this was even confirmed by the next company sent out) and also that he thinks we are trying to get our fridge replaced through our lowes warranty. Yeah you would also be trying to get some kind of resolution if your $3000 fridge hasn’t been able to be fixed in over two months. I’m sure this review will only be thrown out by probably the manager but if this happens to land in the hands of someone who really care then please know that your company needs some serious attention. I also shared this information with lowes as to hopefully open their eyes the companies they use for business. Also I am not a difficult person to typically deal with but when your told different things by different people who supposedly work for the same please then yes it becomes frustrating.


Response from Appliance Repair Specialist:

Hi Katherine, thank you for taking the time to write a review. Your satisfaction is our number one priority and we highly value your feedback. I have escalated this matter to management. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300 and/or if there is anything else we could have done to improve your experience with us, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Very satisfied repair technician man Juan.




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.


Great service




Review of Appliance Repair Specialist

They walked in a knew exactly what the problem was. Although they couldn't fix it he did give me resources and information.


Response from Appliance Repair Specialist:

Thank you so much for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience. Hope to work with you in the future!


S.




Review of Appliance Repair Specialist

Walked into my home with shoes on - no booties...


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. If there is anything else we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Great




Review of Appliance Repair Specialist

Very helpful , thank you


Response from Appliance Repair Specialist:

Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.


Great service




Review of Appliance Repair Specialist

Great service. He arrived on time and evaluated and fixed the problem within 10 minutes. Very polite and wore a mask


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and we are glad to know your appliance is up and running. We appreciate your time and business.


Refrigerator Freezer Repair




Review of Appliance Repair Specialist

Very talented - Diagnosed the problem quickly and the repair was done in a short period on time with no issue


Response from Appliance Repair Specialist:

Appliance Repair strives for such service and we are more than glad to know your refrigerator is up and running, thank you for your time and business.


Very knowledgeable, very fast




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and appreciate your business.


Freezer issue




Review of Appliance Repair Specialist

I appreciated how patient Steve was is explaining to me the questions I was asking him. He also shared with me the proper was of adjusting the digital options which I was not fully explained by the sales person. It was a pleasant experience. I don't know how to answer the second question becuz I am not as of yet aware of a charge.


Response from Appliance Repair Specialist:

Thank you for the great review. We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Joe




Review of Appliance Repair Specialist

Excellent workmanship, job well done. Cesar Was very professional (Give the man a raise)


Response from Appliance Repair Specialist:

We are excited to hear that you had an outstanding experience with Appliance Repair! We strive to provide excellent and exceptional service! Thank you for your time and business.


Enrique Rojas




Review of Appliance Repair Specialist

He was very friendly and explained every question I had


Response from Appliance Repair Specialist:

Hello Maria! Thanks for the kind words and the time you've taken to leave a review. We are always glad to help and will continue to provide great service for you anytime!


Great service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for taking the time to rate your service with us. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.


Washer repair




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


great service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the great rating! We appreciate your time and business.


Great Service




Review of Appliance Repair Specialist

Very professional and quick.


Response from Appliance Repair Specialist:

Kyrstin, we are so happy to hear you had swift, professional service with our company! Thank you for taking the time to leave a review and look forward to future service with you!


Great Service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the great review! We strive for such service and appreciate your business.


Subhi




Review of Appliance Repair Specialist

The service man was super nice and knowledgable


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive to provide such service and we appreciate your time and business.


Janet




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the great rating! We appreciate your time and business.


The Best




Review of Appliance Repair Specialist

A repairman that is on time and excellent at his job. Couldn't ask for more!!


Response from Appliance Repair Specialist:

We are delighted to hear that you had a great experience with Appliance Repair Specialist! We strive to provide excellent and exceptional service! Thank you for the awesome review, we appreciate your time and business.


Excellent service!




Review of Appliance Repair Specialist

Thanks, Jim! Fast, efficient, pleasant.


Response from Appliance Repair Specialist:

Thank you for the awesome review! Appliance Repair strives to provide excellent & exceptional service. We appreciate your time and business.


Don’t care for the service




Review of Appliance Repair Specialist

I don’t know like how long it takes to get through to somebody on the phone I don’t like how long it takes to get the parts and I don’t like that people don’t know what they’re talking about from one person to another I had a bad experience and I will never buy a whirlpool fridge raider or anything again it was the most awful experience I have ever had


Response from Appliance Repair Specialist:

HiCindy. Thank you for writing a review, your satisfaction is our number one priority and we strive to continue improving and giving superior service. Please feel free to send an email to customerservice@ars.repair if you have additional feedback. We appreciate your time and business.


Great service




Review of Appliance Repair Specialist

Friendly costumer service


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and appreciate your business.


Great Service




Review of Appliance Repair Specialist

Andy was on time, knowledgeable and fixed my freezer promptly.


Response from Appliance Repair Specialist:

Appliance Repair strives for such service and we are more than glad to know your freezer is working like new. We appreciate your time and business.


great service




Review of Appliance Repair Specialist

Mr. Ezzy came to my home. He is very honest and knowledgable. Was very happy from him.


Response from Appliance Repair Specialist:

Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.


Great service, I learned a lot about my machine.




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are happy you had a great experience with Appliance Repair. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Great service




Review of Appliance Repair Specialist

It took a while to decide it couldn’t be fixed. But once they did it moved quickly. New unit coming in a week.


Response from Appliance Repair Specialist:

Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.


Great service




Review of Appliance Repair Specialist

Hector did a great job and even fixed the damper that make a lot of noise.


Response from Appliance Repair Specialist:

Thank you for the great review! We strive for such service and are more than happy that you had a pleasant experience. We appreciate your time and business.


Fantastic!!!!




Review of Appliance Repair Specialist

He was such a big help and very courteous. He had a tip to help with this, our second time having this repair done!


Response from Appliance Repair Specialist:

We are thrilled to hear that you had a wonderful experience with our technician ! We strive for such service and greatly appreciate the feedback, for it helps us to continue providing superior service! Thank you for your time and business.


Took FOREVER!




Review of Appliance Repair Specialist

1. Didn’t come out when first scheduled due to had the wrong number. They should have called the warranty center to check the phone number so I had to wait another week with clothes that were stuck in the washer for two weeks. 2. They called week two to let me know that they didn’t have the parts. 3. Week three they called to let me know that I had to take the stacked dryer off myself. I had help for two days prior to that and could have had that help. 4. Week four when I got help to get the dryer off they said that the part arrived broken and had to reorder. 5. Finally came out, fixed the washer. The clothes finally released from the washer. Boy did they stink!!! 6, They only called the night before each of their service appointments to report their issues instead of immediately, with the exception of the first week of no show or call, I had to call them. This was warranty work so I stuck it out.


Response from Appliance Repair Specialist:

Hello Carole, thank you for taking the time to respond to our review request, we appreciate your feedback. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please feel free to send an email to customerservice@ars.repair if you have additional feedback. We appreciate your time and business.


my first experience with appliance repair for Whirlpool




Review of Appliance Repair Specialist

John was prompt, polite, professional and checked everything on my fridge, and I had no charge!!


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with Appliance Repair and are glad to know your fridge is up and running. Thank you very much for your time and business.


Tom was wonderful




Review of Appliance Repair Specialist

Yes


Response from Appliance Repair Specialist:

Thank you for taking the time to rate your service with us. We greatly appreciate it and are glad you had a pleasant experience with Tom at Appliance Repair.


Good Quick




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are happy you had a great experience with Appliance Repair. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Problem continues




Review of Appliance Repair Specialist

The microwave that was serviced worked fine once when he was here but later that night it started sparking again. We immediately unplugged it and haven’t been able to use it since. The tech was very friendly and professional.


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We apologize that our service did not satisfy your expectations. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300. We appreciate your time and business.


Unprofessional technician




Review of Appliance Repair Specialist

The tech came to my home in mask. He absolutely refused to show any ID or business card. He did not offer to remove his face mask so I could compare it to the email confirmation. He was beligerant and unprofessional. I called the service company and was assured his supervisor was informed and would be taking care of the situation. The service company was very helpful in reassigning another gentleman to come back the following week.


Response from Appliance Repair Specialist:

Thank you for writing a review, we sincerely appreciate you bringing this issue to our attention. Your satisfaction is our number one priority and we strive to continue improving and giving superior service. Please feel free to send an email to customerservice@ars.repair if you have additional feedback. We appreciate your time and business.


John




Review of Appliance Repair Specialist

Raymond is great. There was some confusion with appointment scheduling, however.


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue to make our service superior! If there is anything else we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Great service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and appreciate your business.


Ice maker repair




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


Awesome service




Review of Appliance Repair Specialist

Highly recommend


Response from Appliance Repair Specialist:

Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had an awesome experience with Appliance Repair.


Great Service Technician




Review of Appliance Repair Specialist

Izzy was very knowledgeable and courteous, as well as an all around helpful technician.


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with our technician Izzy! We strive for such service and we appreciate your time and business.


Good service




Review of Appliance Repair Specialist

Good service friendly tech


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are happy you had a pleasant experience with Appliance Repair. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Bad News, Good Delivery




Review of Appliance Repair Specialist

Tom came out to look at our fridge that was not cooling and found lots more going on than we expected! He fixed the reason for a leak into the bottom of our freezer unit and gave the fridge a general check-up. He was very personable and knowledgeable and delivered the "Bad News" in a most kind way!!! He gave us reasons why to choose purchasing a new fridge instead of fixing our dying one. all in all, we were very impressed and happy with Tom and would suggest him and your company if anyone needed a repair person.


Response from Appliance Repair Specialist:

We are thrilled to hear that you had a wonderful experience with our technician Tom! We strive for such service and greatly appreciate the feedback, for it helps us to continue providing superior service! Thank you for your time and business.


Great service, awesome Technician




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

We are happy you had a great experience with Appliance Repair. Thank you for your time and business.


Amazing service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive to provide amazing service and we appreciate your time and business.


fast service




Review of Appliance Repair Specialist

It didn't take Tim long to replace the pump in my dishwasher. Works like a charm now.


Response from Appliance Repair Specialist:

We are happy you had a great experience with Appliance Repair and are more than glad to know your dishwasher is up and running. We appreciate your time and business.


Ray for ervin




Review of Appliance Repair Specialist

He was very punctual, friendly And knows his job thank you


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and we appreciate your time and business.


Got the job done professionally




Review of Appliance Repair Specialist

The repairman was very professional and to the point


Response from Appliance Repair Specialist:

Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.


Electrical repair




Review of Appliance Repair Specialist

Tech was friendly and knew how to fix the problem right away. He thoroughly explained everything he did.


Response from Appliance Repair Specialist:

Appliance Repair strives for such service and we are more than glad to know your aapliance is working like new. We appreciate your time and business.


Great service! Reasonable price.




Review of Appliance Repair Specialist

Jaime did a great job. He was a pleasure to work with.


Response from Appliance Repair Specialist:

Thank you for the great review. We are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Great repairman




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.


Great service , very knowledgeable about the product and very efficient at repairing it. The problem is the product itself.




Review of Appliance Repair Specialist

If I have any more problems with this product it will be history and I will be having a serious conversation with Best Buy


Response from Appliance Repair Specialist:

Thank you for the awesome review! Appliance Repair strives to provide excellent & exceptional service. We appreciate your time and business.


Good service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


Great fast service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and appreciate your business.


Service OK




Review of Appliance Repair Specialist

After spending at least $477 for a replacement part and labor for our ice maker machine in our refrigerator, our unit still didn't worked. Called back the technician for a 2nd disgnostic tests but he wasn't able to fix the problem. We held back in further repairs and replacing any parts in our refrigerator. Unfortunately, after spending close to $500 the issue of our refrigerator remained unsolved.


Response from Appliance Repair Specialist:

Hello Stephanie, thank you for writing a review, we sincerely appreciate you bringing this matter to our attention. Your satisfaction is our number one priority and we strive to continue improving and giving superior service. Please feel free to send an email to customerservice@ars.repair if you have additional feedback. We appreciate your time and business.


Dishwasher Repair




Review of Appliance Repair Specialist

We were not at all happy with the service we received. Our appt was for 8-4 and it was after 4 that the technician showed up. Not very friendly at all while attempting to repair the brand new dishwasher. When he left he said it was repaired but the same error code came back within 5 minutes of him leaving. My son went out to ask him to come back in but he just said through the door glass "the part is ordered"?? I then ran out to ask him and he just drove off. There was never a mention of a new part needed or ordered. I called his supervisor and after a few conversations, he said it would be 2 more weeks until the new part is in. We then just packed the dishwasher back up and returned it to Lowes. Very unhappy with Appliance Repair Specialists.


Response from Appliance Repair Specialist:

Hi Lisa, thank you for taking the time to write a review. Your satisfaction is our number one priority and we highly value your feedback. I have escalated this matter to management, please feel free to give us a call at 661-587-1300 to speak with us more in depth about this manner. We appreciate your time and business.


Great




Review of Appliance Repair Specialist

He was very nice n helpful. Good worker 🙂


Response from Appliance Repair Specialist:

We are delighted to hear that you had a great experience with Appliance Repair Specialist! Thank you for the awesome review, we appreciate your time and business.


Great service!




Review of Appliance Repair Specialist

Solved the problem right away!


Response from Appliance Repair Specialist:

We are happy you had a great experience with Appliance Repair and are more than glad to know your appliance is up and running. We appreciate your time and business.


Great service




Review of Appliance Repair Specialist

Tyler was very professional and knows what he’s doing.


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and appreciate your business.


Cruz B.

Cruz B.

RANGE AMANA AMV2307PFW3 "cx said sometimes door/error will display, unit sometimes will not heat and fan is always running when the appliance is not in use, I need to order mag, door switches, cntrl elec, checked for voltage at wall outlet and found 120v. Ordering parts for unit. ; ordrng 1 W10754299 (magnetron) and 1 W10849846 (cntrl-elec) and 1 W11252186 (interlock) and 1 W11252187 (interlock)"

Near Merced Ave, Delhi, CA 95315
J.E. T.

J.E. T.

DRYER MAYTAG MGDP576KW0 "Cycled unit and found igniter not operating. Replaced igniter and also replaced coils. We tested unit and unit passed all test. Job complete; used 1 279311 (IGNITOR KIT & BRACKE), and 1 279834 (2 COIL GAS VALVE SET) from stock"

Near W Packwood Ave, Visalia, CA 93277
Cruz B.

Cruz B.

WASHER AMANA NTW4516FW3 "Needs more work- found error code f5e7 actuator fault code, found the unit to be stuck on wash cycle will not advance, the appliance wiil fill and drain only, ordering parts for unit. ; ordrng 1 W10913953 (actuator) and 1 W11170317 (cntrl-elec)"

Near Driftwood Ave, Delhi, CA 95315
J.E. T.

J.E. T.

REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Upon arrival I will check the pressures Pressures low indicating low charge. Proceeded to check for leaks used bubble soap test and was successful found leak at the UV dryer. Resoldered and charged unit 5.5 ounces. Retested unit double check for leaks. Found no leaks. Checked pressures pressures are good. Unit is now operating and cooling as intended. Job complete

Near N Highland St, Visalia, CA 93291
James  M.

James M.

ICEMAKER WHIRLPOOL WRF767SDEM00 "Inspected unit and found ice build up in fridge behind drawers also found ice buildup in freezer blocking evap fan ordering new fans, will install control and support on return visit. Customer to defrost 24 hours prior to next visit. ; ordrng 1 W11032800 (motor-evap) and 1 W11033168 (harns-wire)"

Near W Porter Ave, Visalia, CA 93291
Chase  F.

Chase F.

REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Found damper motor stuck an open position allowing for foods to freeze. Uninstalled and fixed damper motor. Motor now opening and closing with no problems. All functions now testing out normal. Job complete.

Near S California St, Tulare, CA 93274
James  M.

James M.

WASHER WHIRLPOOL MVW6230RHW Unit making clicking noise during agitation. Bad drive pulley/cam kit. Will install new cam when parts Arrive. ; ordrng 1 W10721967 (drive pulley)

Near Independencia Ave, Parlier, CA 93648
James  M.

James M.

WASHER MAYTAG MVWB835DC3 Unit no power at all. Breaker flipped. Unit continues to beep when turned off. Needs new ui. Ordering new. Will return when parts arrive ; ordrng 1 W11120178 (console)

Near E Main St, Fowler, CA 93625
Perion R.

Perion R.

LAUNDRY WHIRLPOOL WTW5000DW1 "Unit will not shift to spin , wash plate is spinning freely . Will need to replace clutch and shifter. ; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator)"

Near S Chrisman Rd, Tracy, CA 95304
Perion R.

Perion R.

RESIDENTIAL REFR KITCHEN AID KRMF706ESS01 "Ice maker is not dumping the ice, the arm motor is is ha,Ed. Will need to be replaced. ; ordrng 1 W11294907 (icemaker)"

Near Marigold Ln, Modesto, CA 95356
Kenneth M.

Kenneth M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ05 Custimer was concerned. Kce maker didn't have shit off arm. Informed custimer of new style ice maker. And showed customer where shut off switch was. Customer approves function.

Near Wildrye Ave, Los Banos, CA 93635
Steven W.

Steven W.

WASHER WHIRLPOOL MVWB865GW0 "Ran diagnostics. Had f5e1, f5e4 error codes. Cleared error codes. F5e1 error returned. Lid lock intermittent, control shuts off. Needs control and lid lock. ; rqstng P&A on 1 W10810403 (LIDLOCK) and 1 W11162440 (CONTROL)"

Near Kadota Ave, Pomona, CA 91766
Kenneth M.

Kenneth M.

FREEZER WHIRLPOOL WZF79R20DW03 Installed filter drier and recharged system with 4.6OZ of R134A refrigerant. Unit working properly. ; used 5 R134A ( Refrigerant) from stock

Near Seattle Ct, Turlock, CA 95382
Kenneth M.

Kenneth M.

REFRIGERATOR WHIRLPOOL WRS321SDHW01 Customer had low water flow due to clogged filter. Reokaced filter but fill line already frozen over. Remived built up ice in fill line and tested. Unit is working properly.

Near Olive Ave, Livingston, CA 95334
Danny G.

Danny G.

REFRIGERATOR KITCHENAID KRFC704FSS02 Unit is not cooling Found evap cover full of frost Test temp for the past 6 hrs and unit is fluctuating with high and low temps Need to order evap cover with sensor and main controls ; ordrng 1 W11336586 (CONTROL ) and 1 W11395558 (EVAP COVER) and 1 W11450890 (MAIN CONTROL)

Near Adamsville Ave, Calabasas, CA 91302
Kenneth M.

Kenneth M.

OVEN WHIRLPOOL KODE300ESS04 Installed console and tested unit. Unit is now working properly. Custimer approrves function at this time.

Near Sea Breeze Ct, Merced, CA 95340
Danny G.

Danny G.

KITCHEN KITCHENAID KDTE334GPS0 Unit is not working properly Found ui panel not responding or turning on unless I unplug it and reconnect Need to order parts and rs call ; ordrng 1 W11120155 (control-elect) and 1 W11165145 (console)

Near Meadows End Dr, Calabasas, CA 91302
Kenneth M.

Kenneth M.

DRYER WHIRLPOOL WED5100HW0 Found jnit not working properly. Time jumping around informed customer tonuse a timed dry. Or to ensure the load is large enough to hit the sensors on the front. Custimer approrved. Found unit with a smashed vent. Recommended periscope dryer vent to allow proper venting and clearance. Customer approrves.

Near W Queens Cir, Merced, CA 95340
Perion R.

Perion R.

WASHER WHIRLPOOL WTW5000DW3 "Replaced all the parts sent, tested with a spin and unit is shifting normally"

Near Thomas Dehaven Ln, Tracy, CA 95376
Francisco S.

Francisco S.

LAUNDRY MAYTAG MVWX655DW "Checked unit found no incoming cold water, retrieved error. Ode f8 e5. After testing found cold water valve solenoid failed, it is receiving 120 vac/water supply is good yet no incoming water. Ordering part to repair.; ordrng 1 W11127358 (housing)"

Near Joyce St, Montebello, CA 90640
Erick S.

Erick S.

REFRIGERATOR BO KITCHEN AID KRMF706ESS01 Cycled unit and found unt no operating upon arrival. Found ice make not communicating with main board. Reprogrammed unit and turned icemaker to running position. Retested unit with customer and ice maker cycled and filled with no errors. Job complete

Near Fenwick Island Dr, Bakersfield, CA 93314
Erick S.

Erick S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Cycled unit and found computer not sensing damper door. Reprogram main computer. Retested unit and damper door is not closing and opening. Also found apple juice close to venting door. Informed customer of proper loading and airflow ports. Job complete. If issue persists please order a new front user interface,consul and main control board in the back."

Near Sable Point Dr, Bakersfield, CA 93312
Francisco S.

Francisco S.

WALL OVEN JENN-AIR JMW3430WS02 Ordering parts needed to ensure unit get repaired.; ordrng 1 W10273667 (blower)

Near Giddings Ranch Rd, Altadena, CA 91001
Erick S.

Erick S.

REFRIGERATOR KITCHENAID KRMF706EBS01 Installed new parts on unit. Re-tested it and it passed all test with no errors job complete

Near Willow Brook St, Bakersfield, CA 93314
Cruz B.

Cruz B.

WASHER WHIRLPOOL WFW92HEFC0 "Fixed- installed new parts (wl switch, cntrl elec) I then put the appliance in a diagnostic test mode it completed filled, wash, drain, spin, locked & unlocked, no codes, no leaks, the appliance is working fine at this time, cx ok repair. Send cx a survey please thanks."

Near Saylor Rd, Denair, CA 95316
Juan G.

Juan G.

FREEZER KITCHENAID KRMF706EBS01 "Fresh food compartment evaporator is completely iced over. Evaporator cover, and evaporator fan with thermistor harness need to be replaced.; ordrng 1 W11087438 (motor-evap) and 1 W11256332 (cover-evap)"

Near E Lemon Ave, Monrovia, CA 91016
Cruz B.

Cruz B.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Fixed- found water leaking from inlet valve when dispensing water at dispenser, removed and replaced (valve) found no water leaking from valve when dispensing water, cooling and temps are working fine at this time."

Near Mariposa Dr, Hughson, CA 95326
Cruz B.

Cruz B.

WASHER MAYTAG MVWB835DW5 "Complete- cx instructed- cx was over loading the appliance causing the basket to bang sides and excessive shaking, informed cx on loading techniques, whats soap to use, what cycles use checked the appliance for codes and found none, calibration test pass, auto test pass as well, cx ok repair."

Near Skyview Dr, Oakdale, CA 95361
William L.

William L.

M/W OTR WHIRLPOOL WMH31017HS3 "Removed unit from cabinet, Replaced main control & line filter brd & mounting hardware, ran water cooking test, reinstalled unit, unit operating as designed."

Near River Cliff Way, Riverbank, CA 95367
Irvin F.

Irvin F.

REFRIGERATOR KITCHENAID KUID508ESS2 CXsays the ice machine is not making ice. Ran diagnostics manual cycle. The record motor showed. All other components working. Replacing motor. ; ordrng 1 WPW10489125 (pump)

Near W Beechwood Ave, Fresno, CA 93711
Perion R.

Perion R.

RESIDENTIAL REFR WHIRLPOOL KRFF507HPS00 Replaced the light and all led are working properly.

Near New Hope Ln, Salida, CA 95368
Isidore A.

Isidore A.

REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Found frost buildup on both rails exactly same spot, removed frost from problem areas and applied a silicone grease to both freezer slides. Freezer door opens and closing at this time, as designed. Refrigerator working at this time."

Near Bolas St, Los Angeles, CA 90049
Irvin F.

Irvin F.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Ice maker has an error code E5-BAD THERMISTOR test 37-passed. Passed fill test, bad ice maker. ; ordrng 1 W11232541 (icemaker)"

Near E McKenzie Ave, Fresno, CA 93702
John B.

John B.

REFRIGERATOR WHIRLPOOL WRT318FZDM06 "See my office note. Items are freezing inside the refrigerator section, I replaced main control. And adjusted the temperature inside the freezer section to divert air into the freezer. Whirlpool gave me this advice on this model."

Near Concord St, Glendale, CA 91203
Aaron  B.

Aaron B.

DRYER WHIRLPOOL WED5000DW2 "Checked the unit door switch arm busted , replaced then retested operations ok , did recommend that the customer had their venting cleaned and checked because venting is poor at best to prevent a fire they need to improve the airflow for the venting for the dryer-unit is working as designed otherwise; used 1 WP3406107 (DOOR SWITCH) from stock"

Near Ocean View Ave, Carpinteria, CA 93013
Isidore A.

Isidore A.

REFRIGERATOR KITCHENAID KRSF505ESS01 Refrigerator light and freezer top led module out installed new module refrigerator an ordered for freezer top light module W11226500; ordrng 1 W11226500 (light)

Near S Gretna Green Way, Los Angeles, CA 90049
Raymond H.

Raymond H.

REFRIGERATOR KITCHENAID WRV986FDEM01 "Upon arrival cx states unit stopped making ice and dispensing water, found loose connection at water valve. Secured and tested, unit functions as designed."

Near Vista Del Rio Dr, Santa Clarita, CA 91354
Raymond H.

Raymond H.

REFRIGERATOR KITCHENAID KRFC302ESS02 "Installed switch. Tested, unit functions as designed."

Near Alder Ct, Stevenson Ranch, CA 91381
Kevin M.

Kevin M.

WASHER WHIRLPOOL WTW7500GC2 "Lid is separating causing lid not to close properly. Lid has snagged dispenser drawer and button and broke them off. Unit needs lid, dispenser drawer and fill button. Ordering parts. ; ordrng 1 W11130236 (lid) and 1 W11130345 (dispenser) and 1 W11174420 (switch)"

Near Troth St, Jurupa Valley, CA 91752
Danny G.

Danny G.

REFRIGERATOR JENN-AIR JS42CXDUDB00 Unit is not cooling properly and shutting on and off Found faulty controlReplaced and install new control kit Reinstall unit and power and unit started to work Advised client to allow 24hrs for unit to reach proper temp.

Near Calipatria Dr, Calabasas, CA 91302
George Y.

George Y.

DISHWASHER WHIRLPOOL WDT780SAEM1 Found dishwasher not washing need to replace pump and motor ok to order part.; ordrng 1 WPW10605057 (pump and motor assy)

Near Flora St, San Luis Obispo, CA 93401
George Y.

George Y.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Found refrigerator not making ice freezer temp 0 - bad ice maker ok to order .; ordrng 1 W11294907 (icemaker)

Near Gwen Pl, Oceano, CA 93445
George Y.

George Y.

WASHER MAYTAG MVWB835DW1 F6e2 error found washe4 non responsive put into diagnostics error bad board communication customer decline at this moment complete no dents or dings cause by tech.do not order parts.; ordrng 1 W10861510 (console) and 1 W11024149 (cntrl-elec)

Near Swallowtail Way, Nipomo, CA 93444
Dane K.

Dane K.

REFRIGERATOR KITCHEN AID KFIS29BBBL00 That picture of model number

Near Mecca Pl, Bakersfield, CA 93308
Isidro L.

Isidro L.

WASHER MAYTAG MVWC565FW2 "On arrival cx stated unit would not turn on, on inspection found unit unresponsive, called tech line they advised me to order and change out the main control board, Sr 7728834756; ordrng 1 W11399433 (CONTROL BOARD )"

Near Vine Pl, Oxnard, CA 93033
James  G.

James G.

REFIRGERATOR KITCHEN AID KRFF707ESS01 Fresh food evaporator frozen ; ordrng 1 W11033168 (harns-wire)

Near Bluetail Ln, Bakersfield, CA 93312
Francisco S.

Francisco S.

REFIRGERATOR WHIRLPOOL WRF560SEHZ00 "Checked unit found frozen tank. Applied sp#W11451777A used PERMA gum and silicone to seal damper area. Unit now checks ok.; used 1 212643 (PERMA GUM), and 1 WP482338 (ADHESIVE) from stock"

Near N Olive Ave, Alhambra, CA 91801
Francisco S.

Francisco S.

WASHER WHIRLPOOL WTW5000DW2 "Removed and replaced splutch,wash Plate, and gear case. Calibrated and tested ops unit working as designed."

Near Junipero Pl, San Gabriel, CA 91776
James  G.

James G.

OVEN WHIRLPOOL WOS51EC0HS01 "Unit has several f8/e0 faults stored and f6/e4, control miss match.; ordrng 1 W11248652 (blower) and 1 W11261167 (cntrl-elec) and 1 W11296171 (console)"

Near HARBOROUGH DR, Bakersfield, CA 93311
Francisco S.

Francisco S.

DISHWASHER KITCHENAID KDTM354DSS5 "Removed and replaced lower seal, and vent. Tested ops no leaks and unit fills,washes,drains,and heats properly."

Near Homet Rd, Pasadena, CA 91106
James  G.

James G.

REFRIGERATOR MAYTAG MFT2772HEZ00 Ice maker has e-5 again ; ordrng 1 W11284392 (cntrl-elec) and 1 W11294907 (icemaker)

Near Songbird Ln, Bakersfield, CA 93311
James  G.

James G.

FREEZER WHIRLPOOL WRB322DMBM00 "Damper sticking. Previous servicer broke cover , relay sticking on board; ordrng 1 67003900 (insert- da) and 1 WPW10594330 (control)"

Near Camino El Canon, Bakersfield, CA 93311
Francisco S.

Francisco S.

DRYER WHIRLPOOL WGD4800XQ4 "Checked unit found squeaking noise, removed and replaced dryer repair kit. Tested ops unit now working properly."

Near Casitas Ave, Altadena, CA 91001
Rod H.

Rod H.

HOME LAUNDRY - E WHIRLPOOL WTW4816FW1 Makes excessive noise. When agitating and spinning. Leaks water into gearcase ............tub void at seal.Leaks oil and water saturating components under machine.; 1 W10371566 (tub) and 1 W10554251 (spin basket) and 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11255272 (gearcase) and 1 WP389140 (drive block) and 1 WP3951744 (agitator) and 1 WPW10006384 (drive belt)

Near W 15th St, San Bernardino, CA 92411
Francisco S.

Francisco S.

OVEN WHIRLPOOL WFG540H0ES1 "Cx stated no bake/broil situation. Set bake and broil no click from control relay. Removed and replaced board, unit now working as intended."

Near Lincoln Ave, Altadena, CA 91001
Juan G.

Juan G.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Customer states unit stopped cooling. They found everything melted in the freezer compartment. Prior to that she could hear the compressor making a clicking noise. Checked temperatures on arrival, temperature checked fine in both compartments. Fans and thermistors check fine. Evaporator coils are a little dirty, pointed to customer, informed her, coils need to be cleaned at least once a year to avoid compressor from overheating. That is considered regular maintenance . Unit is working fine at the time of service."

Near S Gladys Ave, San Gabriel, CA 91776
Juan G.

Juan G.

WASHER WHIRLPOOL MVWB765FC3 "F9e1 long drain. Cleared error code. Upon inspecting the unit, found a Bobby/ hair pin stuck on drain pump’s impeller. Pointed cause of malfunction to customer. Removed pin, re-installed drain pump. Calibrated unit, ran diagnostics, unit’s ops check fine now. Advised customer that out of courtesy I would not charge for the repair, informed her manufacturer does not cover repair if it was caused by something that does not belong in the washer. Customer replied, “ how is she supposed to prevent that?”. I told her by inspecting the items to be washed, to make sure there is nothing in the pockets. She then replied “ do you expect me to go over my laundry with a microscope?” She claims she’s had washers forever, and a hair pin never caused such problems. She claims she bought an American made machine, and she expects it to work as her previous units."

Near Ramona Pkwy, Baldwin Park, CA 91706
Danny G.

Danny G.

REFRIGERATOR KITCHENAID KFIV29PCMS03 Unit is building up frost inside ref compartment Found frost build inside ref Need to order sensor and pan drip kit ; ordrng 1 W11457241 (PAN DRIP ) and 1 WPW10277799 (harns-wire)

Near Linnet St, Los Angeles, CA 91356
Juan G.

Juan G.

WASHER WHIRLPOOL WFW5620HW0 "F0e5 off balance. Cleared error code. Ran diagnostics unit’s ops check fine. Ran a normal load, allowed for unit to fill and agitate, cancelled cycle, ran a drain and spin. Unit worked fine. Voltage checked low at electrical outlet 115v, it dropped to 112v at one point. Pointed out to customer, advised unit needs constant 120v, to have voltage issue checked."

Near W Marshall St, San Gabriel, CA 91776
Danny G.

Danny G.

WASHER WHIRLPOOL WTW8000BW0 "Unit is making loud noises when spinning Found faulty bearing shaft ; ordrng 1 W10381078 (outer tub) and 1 W10518300 (basket), states that autho needed"

Near Colbath Ave, Los Angeles, CA 91401
Juan G.

Juan G.

WASHER WHIRLPOOL WFW560CHW0 "Unresponsive controls. Shows a key symbol, and LOC. Tried unlocking controls with loc/unlock button, unit would not respond. After a few times trying to enter diagnostics, was able to get into it. Ran diagnostics, unit’s ops check fine now."

Near Colonia de Los Cedros, Los Angeles, CA 90022
Juan G.

Juan G.

WASHER WHIRLPOOL MVWC465HW2 "F8e1 long fill no fill. Ran diagnostics, unit would not fill, water valve receiving proper voltage. Replaced inlet water valve. Calibrated unit, ran diagnostics, all unit’s ops check fine now."

Near S Ferris Ave, East Los Angeles, CA 90022
Steven W.

Steven W.

MW OVEN COMBO JENN-AIR JMW8527DAS "Advised customer to purchase new unit- most parts are discontinued. Found diode overheated, magnetron not heating. HV transformer, capacitor check out ok. New capacitor is too long( won’t fit in fan shroud. Replaced magnetron and HV diode. Unit is heating properly at this time. Returning capacitor. 86.18 + 8.83= 95.01. Labor 337.92- 95.01 = 242.91. Complete."

Near N Sunset Ave, Azusa, CA 91702
Irvin F.

Irvin F.

DISHWASHER KITCHEN AID KDTM504EPA2 "Removed power from the unit. Installed replacement sensor, and spray arm. The wash motor harness was loose. Ran diagnostics cycle passed, all ops normal."

Near N Geraldine Ave, Fresno, CA 93711
Irvin F.

Irvin F.

REFRIGERATOR WHIRLPOOL WRT518SZFW00 Separation of fresh food door panel. When pushing the panel indents. Installed replacement door. No issues. All ops normal.

Near N Fruit Ave, Fresno, CA 93705
Irvin F.

Irvin F.

WASHER WHIRLPOOL WFW72HEDW0 Front load washer is dead. Not responsive at all. Power to unit and to control board good. Replaced control board powered unit came on and drained. Calibrated unit passed. All ops normal.

Near E Weldon Ave, Fresno, CA 93703
Irvin F.

Irvin F.

DISHWASHER WHIRLPOOL WDF331PAHS0 Unit came with home soap not dissolving. Error code for dispenser issue. Removed power test replaced dispenser. Test passed. All ops normal.

Near E Truman Ave, Fresno, CA 93725
Tyler F.

Tyler F.

DISHWASHER WHIRLPOOL WDF331PAHB0 Customer stated that the unit is not washing. Found voltage to sump but not washing. Ordering sump assembly not in stock. ; ordrng 1 W11025157 (pump&motor)

Near Bucknell Ave, Claremont, CA 91711
Juan G.

Juan G.

WASHER MAYTAG MVWC565FW1 "F7e5. Reset main control board. Ran diagnostics, unit not shifting properly. Replaced actuator. Calibrated unit, ran diagnostics, unit’s ops check fine. Upon checking electrical outlet, found low voltage at 116v. Set unit to agitate, turned dryer on, voltage dropped to 110v. Advised customer to use unit at night to avoid voltage dropping too low for unit to work properly."

Near S 3rd St, Montebello, CA 90640
Tyler F.

Tyler F.

REFRIGERATOR WHIRLPOOL WRS321SDHZ05 Customer stated that the unit is freezing the food. Found failed diffuser. Ordering diffuser not in stock.; ordrng 1 W11317276 (diffuser)

Near W Bonita Ave, Claremont, CA 91711
Isidore A.

Isidore A.

DRYER WHIRLPOOL WGD7500GC0 "Found dryer seal losses falling off removed and installed new dryer door seal , too customer satisfaction.Dryer working at this time as designed."

Near Monte Hermoso Dr, Los Angeles, CA 90272
Darren A.

Darren A.

WASHER MAYTAG MVWC565FW1 "Replaced control, lock is needed for repair.; ordrng 1 W11307244 (latch)"

Near Bradshaw Dr, Barstow, CA 92311
Darren A.

Darren A.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Ordered air damper and thermistor.; ordrng 1 W10316760 (thermistor) and 1 W11164593 (diffuser)

Near Half Moon Cir, Victorville, CA 92392
Isidro L.

Isidro L.

REFRIGERATOR WHIRLPOOL WRX735SDHV01 "Installed light module, light switch, door gasket, unit is now as designed...job complete"

Near San Marino St, Oxnard, CA 93033
James  G.

James G.

REFRIGERATOR WHIRLPOOL WRS322FDAM03 Replaced defective filter manifold Tested ok

Near Berwick St, Bakersfield, CA 93311
Tom R.

Tom R.

COMPACTOR WHIRLPOOL GX900QPPS6 "Ran unit, found left side of Pedal broken, order and replace Pedal./Pedal - (882657); ordrng 1 882657 (PEDAL-FOOT)"

Near Monterey Rd, Atascadero, CA 93422
James  G.

James G.

COOK TOP WHIRLPOOL W3CG3014XW02 "Customer purchased new overlay from Whirlpool, removed damaged overlay and replaced with customers.Tested ok"

Near Sterling Silver St, Bakersfield, CA 93311
Tom R.

Tom R.

WASHER WHIRLPOOL MVW7232HW0 "Found Agitator Plate broken, cleared debris from under Agitator, entered diagnostics. All components functional, order and replace Agitator Plate./Agitator Plate - (W10902814); ordrng 1 W10902814 (WASHPLATE)"

Near Tulipwood Dr, Paso Robles, CA 93446
Danny G.

Danny G.

REFRIGERATOR KITCHENAID KBSD608ESS01 No lights on ref side Found faulty led module Replaced main led module control and light Reinstall unit and power up All lights are working properly Advised client to allow 24hrs for unit to reach proper temperature Document call with techline support SR# 7728751307

Near Sterling Ranch Rd, Los Angeles, CA 91304
Danny G.

Danny G.

WASHER MAYTAG MVWX655DW1 Unit is making loud noises and shaking Found loose washplate and some change underneath Removed all change coins and reinstall washplate Calibrated washer and ran a self test cycle and unit completed with no leaks and no issues Test washer with a load of towels and unit is spinning properly.

Near Michale St, Los Angeles, CA 91306
Patrick  C.

Patrick C.

RANGE WHIRLPOOL KFDC558JSS Found the unit not starting for the customer the big oven side. Needs ui.; ordrng 1 W11400494 (UI. )

Near S City View St, Ridgecrest, CA 93555
Darren A.

Darren A.

WASHER MAYTAG MVW7232HW0 Education on controls. Verified through techline.

Near Center St, Barstow, CA 92311
Raymond H.

Raymond H.

REFRIGERATOR KITCHENAID KRFC300ESS03 "Upon arrival frost in fc, found gasket warped. Warmed and reformed gasket. Tested, unit functions as designed."

Near Joyce Pl, Stevenson Ranch, CA 91381
Raymond H.

Raymond H.

REFRIGERATOR JENN-AIR JF36NXFXDE01 "Replaced modules and harness, tested, unit functions as designed."

Near Debra Ave, Los Angeles, CA 91343
William L.

William L.

WASHER WHIRLPOOL WTW8500BW0 "Found water stains from fabric softer dispenser, water spraying in hard, suspension sagging , ordered suspension kit, fab softer dispenser & water valve for unit.; ordrng 1 W10440786 (suspension) and 1 W10853723 (valve) and 1 WPW10553370 (dispenser)"

Near Brook Hollow Dr, Patterson, CA 95363
Cruz B.

Cruz B.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Needs more work- found panel cntrl buttons are responding and are dancing, ice maker is working intermittently, found ice maker code E2 fatty switch ice box fan not working in diagnostic test 36, cx states that water dispenser will come on by itself at times, found cooling and temps to be working fine at this time. Ordering parts for unit. ; ordrng 1 W10846539 (evaporator fan blade) and 1 W11294907 (icemaker) and 1 W11330971 (CNTRL ELEC ) and 1 WPW10675033 (cntrl-elec)"

Near New York Ave, Modesto, CA 95355
Raymond H.

Raymond H.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Installed gasket, shutoff arm and extension. Tested, unit functions as designed."

Near Londelius St, Los Angeles, CA 91343
Raymond H.

Raymond H.

REFRIGERATOR WHIRLPOOL WRF992FIFM00 "Replaced hinge and bushing, tested, unit functions as designed."

Near Broadleaf Ave, Los Angeles, CA 91402
Kevin M.

Kevin M.

DRYER WHIRLPOOL WGD7500GC0 Door not staying closed. I found door pulled away from cabinet allowing door to pop open. I adjusted hinges and door to allow door to stay closed. All tests good.

Near Brill Rd, Moreno Valley, CA 92553
Cruz B.

Cruz B.

WASHER WHIRLPOOL MVW7232HW0 "Needs more work- error code LF valve failure- water is not entering wash basket, only problem with this unit. ; ordrng 1 W11165546 (valve) and 1 W11419171 (CNTRL ELEC)"

Near Lakewood Ave, Modesto, CA 95355
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Unit making noise at random times. I found noise coming from water valve when ice maker calls for water. Unit is not hooked to water and causing excessive vibration from valve. Informed customer to make sure ice maker is off to avoid sound. All tests good.

Near Black Shadow Dr, Moreno Valley, CA 92551
Kevin M.

Kevin M.

WASHER WHIRLPOOL WTW5000DW1 unit not locking lid to start spin. Found failed lid lock assy. Removed and replaced lid lock. Tested and calibrated unit. All tests good.

Near Blackbush Rd, Moreno Valley, CA 92553
Kevin M.

Kevin M.

RESIDENTIAL REFR WHIRLPOOL WRS588FIHZ00 No display on user interface. I checked for voltage to interface and found 0 volts. I went down to connector under unit and found broken pin inside quick disconnect. Wire harness goes into cabinet and is not replaceable. I called tech line to see if there is a fix for it. They said unit is unrepairable. Sr#7728836023.

Near Janie Ct, Moreno Valley, CA 92553
John B.

John B.

KITCHEN KITCHENAID KUDS30IXBL4 "The customer is concerned about rust, and smell. The dishwasher was dead on arrival. The main control his failed. Order the part that I need. The rest is superficial. Gave her some instructions on how to use the dishwasher more efficiently and effectively.; ordrng 1 W10402110 (fuse) and 1 WPW10380685 (cntrl-elec)"

Near Delaware Rd, Burbank, CA 91504
John B.

John B.

REFRIGERATOR WHIRLPOOL KRFC604FSS00 "Whirlpool technician Bruce. change both UI and dispenser UI. I can run the fridgeraider into test mode, but it will not start in its normal operation. Whirlpool technical, said change the user interface in the door in for the ice dispenser and water dispenser.; ordrng 1 W11099340 (cntrl-elec)"

Near Willowcrest Ave, Los Angeles, CA 91606
Timothy J.

Timothy J.

WASHER WHIRLPOOL CAE2745FQ0 5-1(lid switch fault) 7-6(motor fault). Unit passed the service test. Lid locks and the motor spins both ways. Ordering a control and lid lock.WHEN I RETURN TO INSTALL THE PARTS I MUST HAVE ACCESS TO THE KEYS TO THE LOCK BOX AND UNIT TO OPEN IT UP.; rqstng P&A on 1 W11188527 (cntrl-elec) and 1 WPW10482836 (latch)

Near N Duke Ave, Fresno, CA 93727
Tyler F.

Tyler F.

REFRIGERATOR KITCHENAID KRFC704FSS02 Customer stated that the door seal on the refer door ripped and ice maker is not working. Removed and replaced ice maker and seal tested all works good at this time.

Near Woodhaven Ct, Upland, CA 91786
Darren A.

Darren A.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Replaced leaking ice maker, cycled without leaks."

Near Cheryle St, Barstow, CA 92311
Aaron  B.

Aaron B.

REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Replaced the main board and evap motor , thermistor, tested unit operations ok now at this time unit defrosted in diagnostics at this time"

Near Calaveras Ave, Goleta, CA 93117
Kevin M.

Kevin M.

RANGE WHIRLPOOL WFG525S0JS0 Control panel damaged. Unit needs new control panel. Removed and replaced control panel. Tested unit. All tests good.

Near Caprock Way, Moreno Valley, CA 92555
Leon M.

Leon M.

WASHER WHIRLPOOL WFW5620HW0 Cx states that unit is not working properly After running diagnostic check find error code F5E2F0E2Stocked unit Cx will remove dryer prior next visit ; ordrng 1 W11036928 (valve) and 1 W11036930 (valve)

Near Honolulu Ave, Glendale, CA 91208
Kevin M.

Kevin M.

WASHER MAYTAG MVWB855DC3 Removed and replaced console and control. Tested unit. All tests good.

Near Sandy Glade Ave, Moreno Valley, CA 92557
Leon M.

Leon M.

WASHER WHIRLPOOL WFW92HEFU0 Missing partSpoke to dispatch to reschedule Ordering dispenser ; ordrng 1 W10817720 (dispenser)

Near Orange Knoll Ave, La Cañada Flintridge, CA 91011
Steven W.

Steven W.

WASHER WHIRLPOOL WFW87HEDC0 "Ran diagnostics. Had f5ee2, f8e3 error codes. Door latch won’t unlatch. Cycled control. Latch released. Replaced latch assembly. Ran quick test cycle. Fills, washes, drains, rinses, dispenses, and spins properly at this time. Instructed NOT to use powder detergent or pods, use only HE liquid @ #1 level on detergent cap. Complete."

Near N Ranger Dr, Covina, CA 91722
Leon M.

Leon M.

REFRIGERATOR KITCHENAID KBSN608EPA01 Cx states that unit is not working properly After running diagnostic check find that unit missing lights on both compartments ; ordrng 1 2316546 (contrl-box) and 4 W10843339 (module)s and 4 W10843339 (module)s

Near Tondolea Ln, La Cañada Flintridge, CA 91011
Tom R.

Tom R.

DRYER WHIRLPOOL MGDC465HW0 "Ran unit, no start. Voltage check from wall shows no voltage, informed customer, connected to different outlet, unit running. Rotation good, heating functional, noise present during rotation. Inspection shows Support Wheel making noise, replace Dryer Repair Kit, calling Whirlpool Partners,Installed Dryer Repair Kit from truck stock, ran unit, check okay. No damage to unit or home from tech, job complete.; used 1 4392065 (NORM REPAIR) from stock"

Near Blossom Ct, Paso Robles, CA 93446
Leon M.

Leon M.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Cx states that unit is not working properly After running diagnostic check find that ice maker is broken Ordering new ice maker ; ordrng 1 W10873791 (icemaker)

Near Stonehurst Ave, Los Angeles, CA 91352
Tom R.

Tom R.

WASHER WHIRLPOOL WTW7500GC0 "Installed Lid, Hinge, Screw X 2, Water Valve, and Control Board, ran diagnostics, all components functional, check okay. No damage to unit or home from tech, job complete."

Near Meadow Lark Ln, Paso Robles, CA 93446
Leon M.

Leon M.

DISHWASHER KITCHENAID KDTE334GPS0 Cx states that unit is not working properly After running diagnostic check find that unit has a bad sump motor ; ordrng 1 W11118183 (pump&motor)

Near Wixom St, Los Angeles, CA 91605