Near Oxnard, CA 93035
Hector Zuleta
Job Details: 10/28/2020
COOKTOP KITCHENAID KCGD500GSS00 "Customer is concerned of what it looks to be sigh of rust on the surface of the cook top and the bezels getting detached from the cook top. I checked the unit and I found stains in the surface of the cook top and some bezels missing the glue (Loose). Ordered Bezels Knob (W11240529).; ordrng 5 W11240529 (bezel-knob)s"
Near Hanford, CA 93230
Alan
Job Details: 10/28/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ Replace diffuser diffuser is still not operating as designed ordering thermistor and control electric; ordrng 1 W10316760 (thermistor) and 1 W11089236 (cntrl-elec)
Near Hanford, CA 93230
Alan
Job Details: 10/28/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ Replace diffuser diffuser is still not operating as designed ordering thermistor and control electric; ordrng 1 W10316760 (thermistor) and 1 W11089236 (cntrl-elec)
Near Bakersfield, CA 93312
Jim
Job Details: 10/28/2020
REFRIGERATOR KITCHENAID KRSC703HPS00 Broken ice maker; ordrng 1 W10873791 (icemaker)
Near Santa Clarita, CA 91350
Rich
Job Details: 10/28/2020
WASHER WHIRLPOOL MVWC565FW1 "F8E1Ran diagnostics, fill code.; ordrng 1 W11038689 (valve) and 1 W11162438 (cntrl-elec)"
Near Los Angeles, CA 91324
Rich
Job Details: 10/28/2020
WASHER WHIRLPOOL WTW5000DW1 "Reroute for part, weak struts. Please assign to local tech.Part is a expart...; ordrng 1 W11130362 (suspension)"
Near Wofford Heights, CA 93285
Jim
Job Details: 10/28/2020
WASHER WHIRLPOOL MHW8630HC3 110 volts to the control board but no power out; ordrng 1 W111322884 (BOARD)
Near Palmdale, CA 93552
Patrick
Job Details: 10/28/2020
WASHER MAYTAG MVWB765FW3 Spinner nut is stuck need to break out ; ordrng 1 W10909670 (nut-spaner)
Near Phelan, CA 92371
Cesar
Job Details: 10/28/2020
DISHWASHER MAYTAG MDB8989SHZ0 "F6e4 f6e1 codes stored in system. Can see last wash went thru without water, dishes did not get cleaned and soap is sitting at the bottom of the tub. Also customer said a few nights a go they heard unit running when no one had turned it on, per customer cancel light was on they then held cancel to shut it down, unit shut down but as soon as door was closed it started back up again and they had to do this several times before it finally shut down. Determined that it is a control problem ; ordrng 1 W11225084 (cntrl-elec)"
Near Pomona, CA 91767
Tyler
Job Details: 10/28/2020
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Customer stated that the ice maker bail arm holder broke and diffuser is making noise. Not in stock.; ordrng 1 4317943 (icemaker only) and 1 W11087463 (damper)
Near Bakersfield, CA 93312
James
Job Details: 10/28/2020
WASHER MAYTAG MHW8630HC1 "Cleaned drain holes in bellow to address door leaking, dispenser is filling bulk dispenser with water , unit had oversuds code stored, cleared.; ordrng 1 W11465557 (DISPENSER )"
Near Bakersfield, CA 93313
James
Job Details: 10/28/2020
DRYER MAYTAG MVWB855DC3 Lid is broken ; ordrng 1 W11256781 (lid)
Near Bakersfield, CA 93313
James
Job Details: 10/28/2020
WASHER WHIRLPOOL WTW7500GW2 "Tech sheet indicating that if step five fails replace main control, step five failed.; ordrng 1 W11130238 (cntrl-elec)"
Near Riverside, CA 92509
Kevin
Job Details: 10/28/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Freezer door not closing. I found failed left and right upper adapters in freezer causing issue. Ordering parts.;1 W11131390 (bracket) and 1 W11161915 (bracket)
Near Visalia, CA 93292
James
Job Details: 10/28/2020
WASHER MAYTAG MVWC415EW Unit has bad drain pump. Ordering new pump. Will return when parts arrive. ; ordrng 1 WPW10661045 (drain pump)
Near Orange Cove, CA 93646
James
Job Details: 10/28/2020
WASHER AMANA NTW4516FW3 "Unit has long drain error and makes belt slipping noise when in operation. Ordering new drain pump, cam, and belt. Will return when parts arrive. ; ordrng 1 W10721967 (drive pulley) and 1 W10919003 (pump-water) and 1 W11239857 (belt)"
Near Parlier, CA 93648
James
Job Details: 10/28/2020
DRYER AMANA NED4655EW1 Unit making noise during operation. Bad roller wheels. Ordering new dryer repair kit. Will return when parts arrive. ; ordrng 1 4392065 (dryer repair kit)
Near Selma, CA 93662
James
Job Details: 10/28/2020
WASHER WHIRLPOOL WTW5000DW3 Found unit with no power from main board. Outketgood. Ordering new main board. Will return when parts arrive. ; ordrng 1 W11417466 (CNTRL)
Near Visalia, CA 93277
J.E.
Job Details: 10/28/2020
WASHER WHIRLPOOL CAE2795FQ1 Cycled unit and found washer now needs central control board. Central control board not reading lid lock. Tested like like brand new and it’s showing correct resistance.Central control board will need to be replaced. ; ordrng 1 W11188527 (cntrl-elec)
Near Los Angeles, CA 91342
Rich
Job Details: 10/28/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Noted water dripping fr from of icemaker mold.Icemaker sitting in unit crooked. Removed icemaker, cleared calcium causing wicking and reinstalled. Tested, no further leaks.Operating as designed."
Near Simi Valley, CA 93063
Rich
Job Details: 10/28/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Replaced parts listed. Operating as designed.
Near Fresno, CA 93704
Timothy
Job Details: 10/28/2020
DRYER WHIRLPOOL WHD3090GW0 "F1, does not start or go into a cycle. Called WPTS who said to replace the ACU.; ordrng 1 W11239098 (cntrl-elec) and 1 WPW10367632 (noise filter)"
Near Fontana, CA 92337
Tyler
Job Details: 10/28/2020
OVEN WHIRLPOOL WFE320M0ES2 Customer stated that the bake element is not working. Ordering element and control panel. Could not test at coast no plug.
Near Clovis, CA 93612
Timothy
Job Details: 10/28/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Damper noisy.; ordrng 1 W11164593 (diffuser)
Near Glendora, CA 91740
Andy
Job Details: 10/28/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW Not cooling compressor making noise. Needs compressor and evaporator ; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor)
Near Bakersfield, CA 93304
James
Job Details: 10/28/2020
WASHER WHIRLPOOL MVWC565FW2 Unit had motor speed error however all tests showed motor operation is normal. Cleared fault codes and ran calibration cycle without failure. Water leak is from standpipe.Unit tested ok.
Near Azusa, CA 91702
Andy
Job Details: 10/28/2020
WASHER WHIRLPOOL MVWC565FW "Needs pump, not draining ; ordrng 1 W10876600 (drain pump)"
Near Bakersfield, CA 93312
James
Job Details: 10/28/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ01 "Installed ice door per tech line."
Near Porterville, CA 93257
James
Job Details: 10/28/2020
DRYER WHIRLPOOL WED4815EW1 Installed new motor and blower wheel. Also installed new dryer repair kit to replace worn wheel and worn belt. Unit has no power due to remodel. Ustomer aware and accepted.
Near Tulare, CA 93274
James
Job Details: 10/28/2020
DRYER WHIRLPOOL WGD4950HW Found unit with clog in vent line and gas valve turned off. Removed clogg and turned on gas valve. Tested unit. Unit now working as intended and customer approves functions at this time.
Near South El Monte, CA 91733
Andy
Job Details: 10/28/2020
DRYER AMANA NGD4655EW1 "Needs ingitor and handle hs a crack in it,; ordrng 1 279311 (ignitor kit & bracke) and 1 W10861225 (handle)"
Near El Monte, CA 91733
Andy
Job Details: 10/28/2020
DRYER WHIRLPOOL WGD7300DW1 "Needs pulley , need to pick up at coast ; ordrng 1 WP8066184 (pulley-mtr)"
Near West Covina, CA 91792
Andy
Job Details: 10/28/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Needs icemaker F-5 error code; schdld next appmnt for 10/30 FRI !
Near Los Angeles, CA 90065
John
Job Details: 10/28/2020
WASHER/COMMERCIA WHIRLPOOL CAE2745FQ1 The washer would not turn on. I can get it to work in the test mode all functions. But when you go to start the washer normally it just sits there. Ordering the main control.; ordrng 1 W11298479 (CONTROL )
Near Burbank, CA 91506
John
Job Details: 10/28/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 "Both wires to the water tube. For the upper icemaker are broken. Ordering a new water tube/heater assembly, for the repair.; ordrng 1 W11366500 (TUBE)"
Near Visalia, CA 93291
J.E.
Job Details: 10/28/2020
WASHER WHIRLPOOL WFW560CHW0 Cycled unit and found like not engaging Only sometimes. Checked lid lock connections and found loose connection. Secure connection and re-tested unit unit passed all test at time of service. Job complete
Near Los Angeles, CA 90046
John
Job Details: 10/28/2020
REFRIGERATOR WHIRLPOOL WRS571CIHV01 "The door is broken up at the top, note the pictures that I took. Ordering the parts I need to resolve this issue. The customer is aware of a little bit of a wait; ordrng 1 LW11089631 (dor-fip) and 1 W10901047 (hinge-door) and 1 W11164593 (diffuser) and 1 W11223753 (nameplate) and 1 WP2182181 (thimble)"
Near Porterville, CA 93257
J.E.
Job Details: 10/28/2020
MICROWAVE WHIRLPOOL WMH78019HW Installed new door and ReTested unit unit passed all test at time of service. Job complete
Near Fresno, CA 93726
Timothy
Job Details: 10/28/2020
DISHWASHER MAYTAG MDB4949SHZ1 Customer states the unit just starts by itself (3x) at least. Checked for faults and ran a service test. There were no faults. Unit passed the service test without fault. Called WPTS who said there was an issue with this unit and are putting the unit up for review for product exchange. (7729134639)
Near Modesto, CA 95358
Cruz
Job Details: 10/28/2020
WASHER MAYTAG MVWC565FW2 "Needs more work- cx claims that the appliance is stuck on sensing and keeps filling with water and latch will not lock at times, checked the appliance for codes and found F5E2 latch, need to order parts for the appliance. ; ordrng 1 W11307244 (LATCH) and 1 W11399433 (CNTRL ELEC)"
Near Hilmar, CA 95324
Cruz
Job Details: 10/28/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Needs more work- found both compartments not cooling due to Freon leak in the system, no frost pattern on coil leak at evap look at pictures, ordering parts for unit. ; ordrng 1 W10836706 (EVAPORATOR ASSY ) and 1 WPW10507886 (COMPRESSOR )"
Near Covina, CA 91724
Andy
Job Details: 10/28/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ04 "Not dispensing ice, repaired ice bucket arm Auger motor tested unit working properly. At this time"
Near Delhi, CA 95315
Cruz
Job Details: 10/28/2020
WASHER AMANA NTW4516FW3 "Needs more work-new issue found error code f7e6 motor fault, the unit is still filling & then draining will not go into a wash/spin mode, installed new parts (actuator, latch ) per whirlpool, need to order parts for the appliance. ; ordrng 1 W10890624 (MOTOR DRIVE) and 1 W10903246 (HARNESS )"
Near Denair, CA 95316
Cruz
Job Details: 10/28/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 "Needs more work- cx claims ice cubes are melting, found ice box fan to be working intermittent, seal on door ice is detaching and shredding causing condensation issue, diagnostic test 36 failed, cx has a video of water leaking into the butter tray and into the bin. Ordering parts for the appliance. ; ordrng 1 W10846539 (ICE BOX FAN) and 1 W11399564 (DOOR ICE) and 1 WPW10675033 (CNTRL ELEC)"
Near Glendora, CA 91741
Andy
Job Details: 10/28/2020
WASHER WHIRLPOOL WTW4816FW2 "Washer not sensing properly, ran unit in test mode did not find any error codes and cleaned pressure switch hose and tested unit working properly"
Near Glendora, CA 91741
Andy
Job Details: 10/28/2020
REFRIGERATOR WHIRLPOOL KRFC704FPS03 "Not making ice, found control panel not working, replaced control panel and tested fill tube tested unit working properly"
Near Los Angeles, CA 91326
Antonio
Job Details: 10/28/2020
REFRIGERATOR KITCHENAID KBFN502ESS01 Ice maker is broken. Ordering new ice maker W10913630 ; ordrng 1 W10913630 (icemaker)
Near Glendora, CA 91740
Andy
Job Details: 10/28/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 "Leaks in unit and makes noise on fill, found filter housing cracked and valve was bad, replaced reservoir and valve tested unit working properly"
Near Los Angeles, CA 91343
Antonio
Job Details: 10/28/2020
WASHER WHIRLPOOL WTW8000BW0 Defective wash plate W11252784 ordered wash plate and screw.; ordrng 1 W11252784 (IMPELLER WASH PLATE) and 1 WPW10076270 (screw)
Near West Covina, CA 91790
Andy
Job Details: 10/28/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Not making ice, found controls are bad, replaced controls and tested unit working properly"
Near El Monte, CA 91731
Andy
Job Details: 10/28/2020
REFRIGERATOR WHIRLPOOL WRT519SZDM06 "Not cooling, found evaporator iced up, checked thermistor it as bad , replaced thermistor part wpw10383615 and harness tested unit working properly"
Near Los Angeles, CA 91401
Antonio
Job Details: 10/28/2020
WASHER WHIRLPOOL WFW86HEBW1 Drain pump is defective. Ordering drain pump WPW10391443; ordrng 1 WPW10391443 (pump-water)
Near Merced, CA 95348
Kenneth
Job Details: 10/28/2020
WASHER WHIRLPOOL WTW7500GC2 Found unit with F5E2 error code. Lock is stuck locked. Ordering new lid lock. Bezel broke ordrring bezel. Rescheduled customer for friday 10-30-20; ordrng 1 W10861642 (Lock) and 1 W11237158 (Bezel)
Near Glendale, CA 91202
John
Job Details: 10/28/2020
OVEN WHIRLPOOL KODC304ESS01 "Adrian whirlpool technician. SR# 7729134956, Confirmed with whirlpool technical, there is not the proper voltage going to this oven. Inform the customer that they need electrician."
Near Burbank, CA 91501
John
Job Details: 10/28/2020
DRYER WHIRLPOOL WGD5100HW0 "The light Lens came off, the screw is missing. Installed a new screws for the light lens, the dryer tested good at this time. No parts needed."
Near Stevenson Ranch, CA 91381
Randy
Job Details: 10/28/2020
REFRIGERATOR KITCHEN AID KRFC704FSS01 Cx ice maker not working properly. Leaking air into freezer caused ice build up removed and sealed door. Now ok. Needs ice maker ;1 W11115534 (icemaker)
Near Los Angeles, CA 91401
Randy
Job Details: 10/28/2020
WASHER AMANA NFW5800HW0 F0E2F8E1Smells coming from pump bellow. ; ordrng 1 W11314648 (bellow) and 1 W11458345 (PUMP)
Near Los Angeles, CA 91402
Raymond
Job Details: 10/28/2020
WASHER MAYTAG MVWX700XW1 Upon arrival cx states unit not spinning or filling with water. Cx states fabric softener is not dispensing. This is sporadic. Needs console and control with gearcase and drive components.;1 W10293207 (console) and 1 W10324651 (hub) and 1 W10405819 (cntrl-elec) and 1 W10721967 (drive pulley) and 1 W11132267 (gearcase) and 1 W11158805 (housing) and 1 WPW10006355 (actuator) and 1 WPW10553968 (washplate)
Near Los Angeles, CA 91406
Raymond
Job Details: 10/28/2020
DISHWASHER MAYTAG MDB4949SHZ0 Upon arrival cx states unit making a vibrating noise while in use. Found motor making excessive noise. Needs sump.; ordrng 1 WPW10591570 (pump&motor)
Near Waterford, CA 95386
Cruz
Job Details: 10/28/2020
WASHER WHIRLPOOL WFW6620HC0 "Fixed- installed new parts (drawer assembly, bellow) put the appliance in a diagnostic test mode it completed filled, wash, drain, spin, locked & unlocked, no codes, no leaks, the appliance is now working fine at this time, cx ok repair"
Near Los Angeles, CA 91326
Antonio
Job Details: 10/28/2020
REFRIGERATOR KITCHENAID KBSD602ESS01 Repaired loose screws on auger motor. Tested ice dispenser. Working ok.
Near Turlock, CA 95382
Kenneth
Job Details: 10/28/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Million not flipping closed or open. Have to flip mullion by hand. Ordering new. Freezer light module bad. Causong no light in fridge. Ordrring new. Rescheduled customer for monday 11-2-20; ordrng 1 W10806457 (Mullion) and 1 W10695459 (Module)
Near Los Angeles, CA 91406
Antonio
Job Details: 10/28/2020
REFRIGERATOR WHIRLPOOL ED5KVEXVQ007 Replaced ice maker and tested ice maker. Working ok.
Near Shafter, CA 93263
Chase
Job Details: 10/28/2020
WASHER WHIRLPOOL WTW5000DW1 Found bad washplate not catching to gearcase. Ordering washplate. Scheduling for Thursday. ; ordrng 1 W10752283 (WASHPLATE)
Near Merced, CA 95341
Kenneth
Job Details: 10/28/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Water is reducing water flow. Customer installed inline filter to filter water before getting to fridge. Removed fridge filter and pressure came back. Informed customer to leave fridge filter out and see if water pressure starts to drop back down. Instructed customer back to customer service. SR#7729135061 - Rich
Near Riverside, CA 92509
Kevin
Job Details: 10/28/2020
DISHWASHER WHIRLPOOL WDT720PADM2 "Customer stated the unit will leave water in base after cycle is completed. I tested unit and found error for open float switch and unit is draining too slow. Ordering drain hose, switch, and pump. ; ordrng 1 8269144A (drain hose) and 1 W10876537 (drain pump) and 1 WPW10195039 (float switch)"
Near Riverside, CA 92504
Kevin
Job Details: 10/28/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 RC doors not sealing. I found failed door gaskets causing air leak in RC. Ordering door gaskets. ; ordrng 2 W10830162 (gasket-fip)s
Near Livingston, CA 95334
Kenneth
Job Details: 10/28/2020
DISHWASHER KITCHENAID KDTM404KPS0 Found unit not draining. Found gunk caught up on air gap. Removed and tested. Unit is working properly. Instructed customer on how to clean out air gap. Customer approves.
Near Riverside, CA 92508
Kevin
Job Details: 10/28/2020
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Led lights not coming on in RC. I found shorted led modules causing issue. Ordering led lights. ; ordrng 3 W10695459 (module)s
Near Delano, CA 93215
Chase
Job Details: 10/28/2020
WASHER MAYTAG MVWC555DW0 "Customer concerned about water level. Ran through service diagnostics received no error codes and unit passed through all tests with no failures. Unit is filling with enough water with no problems. This machine is working by design. Instructed cx on how this washer does not use a lot of water due to being high efficiency. Documented with tech line, spoke with Rich from WPL per tech line this machine is working by design they documented to stop sending service out. Nothing at all wrong with this unit. Do not send us back for this issue. Instructed cx there is nothing we could do for them this is a engineering design. Cx continues to argue with me getting angry. This job is complete. Pls bill for trip.SR#7729133406"
Near Perris, CA 92570
Kevin
Job Details: 10/28/2020
REFRIGERATOR KITCHENAID KRFF507HBS00 Customer said unit is making noise from ice maker compartment. I tested ice maker and found it to be too loud. Ordering ice maker and ice box fan. ; ordrng 1 W10846539 (evaporator fan blade) and 1 W11294907 (icemaker)
Near Shafter, CA 93263
Chase
Job Details: 10/28/2020
WASHER WHIRLPOOL VAW3584GW1 "F8e1, found cx did not have proper draining system just laying on floor connected to a hose that goes outside, allowing for unit to drain out while filling giving a long fill error code, instructed cx on how he needs to have draining system done and raised to proper height so that unit does not drain out while trying to fill. Retested and unit passed with no failures. All ops working by design. Job complete."
Near Perris, CA 92571
Kevin
Job Details: 10/28/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 "Unit not cooling in both compartments and dispenser not dispensing water. I found evaporator fan not running. No voltage to fan. I checked for voltage at main control. No voltage at control. Checked for frozen water lines. None are frozen. Ordering main control, switch, and valve. ; ordrng 1 W11396033 (SWITCH) and 1 W11449482 (CNTRL ELEC) and 1 WPW10179146 (valve-inlt)"
Near Shafter, CA 93263
Chase
Job Details: 10/28/2020
REFRIGERATOR KITCHEN AID KFCO22EVBL2 Found bad harness. Installed new harness. All ops now testing normal. Service- $115Labor- $60Parts and taxes- $48.89Total- $223.89Check number 1099
Near Los Angeles, CA 91406
Raymond
Job Details: 10/28/2020
REFRIGERATOR WHIRLPOOL WRS325FDAW04 Upon arrival ice maker not cycling. Needs ice maker and valve.; ordrng 1 WPW10179146 (valve-inlt) and 1 WPW10300022 (icemaker)
Near Santa Clarita, CA 91390
Raymond
Job Details: 10/28/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 "Installed ice maker and valve. Tested, unit f7nctions as designed."
Near Los Angeles, CA 91401
Raymond
Job Details: 10/28/2020
WASHER JENN-AIR JDB9000CWS2 "Upon arrival cx states dishwasher isn’t working, tested and found unit functions as designed. Cx selected cycle but did not press start button. Instructed cx on proper use and care, 7nit functions as designed."
Near Livingston, CA 95334
Kenneth
Job Details: 10/28/2020
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Installed control board and UI. Tested unit. Unit is now working properly. Custimer approves function at this time.
Near Turlock, CA 95382
Kenneth
Job Details: 10/28/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Installed UI and water valve. Testdd unit. Unit is now eorking properly. Customer approves function at this time.
Near Caliente, CA 93518
Jim
Job Details: 10/28/2020
DISHWASHER WHIRLPOOL WDT730PAHV0 Replaced user interface and control board. Unit tested ok
Near Oxnard, CA 93035
Hector Zuleta
Job Details: 10/28/2020
COOKTOP KITCHENAID KCGD500GSS00 Rescheduled to contact Trade Partners.; schdld next appmnt for 10/27 TUE !
Near Riverside, CA 92506
Kevin
Job Details: 10/28/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Unit not draining. I tested unit and found no water going through air gap. I instructed customer on cleaning air gap. Dishwasher testing normal. Charged for trip.
Near Riverside, CA 92506
Kevin
Job Details: 10/28/2020
REFRIGERATOR WHIRLPOOL KSF26C4XYY03 not making ice and lights not working in FC. Found broken wires at base of FC door causing issue. Customer declined repair.
Near Camarillo, CA 93012
Hector Zuleta
Job Details: 10/28/2020
WASHER MAYTAG MVWB835DW4 Customer is concerned of washer not locking or accepting commands. I set the unit in diagnostic and there was a F5E2 code (Lid lock failure) and F6E2 code (Communication error. UI can’t hear ACU). Ordered parts and rescheduled.; ordrng 1 W10810403 (lid lock assy) and 1 W11112661 (console) and 1 W11171748 (cntrl-elec)
Near Lake Isabella, CA 93240
Andrew
Job Details: 10/28/2020
DRYER MAYTAG MEDC465HW0 Removed and replaced wire harness on dryer. Tested dryer in unit turned on and heated properly and is running normally.
Near Los Angeles, CA 91607
Antonio
Job Details: 10/28/2020
WASHER MAYTAG MHW5630HW Console is broken. Ordering console W11316623. WH.; ordrng 1 W11316623 (console)
Near Newman, CA 95360
Kenneth
Job Details: 10/28/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Installed filter head and testdd unit. Unit is now eorjing properly. Customer approves function at this time
Near Los Angeles, CA 91326
Raymond
Job Details: 10/28/2020
REFRIGERATOR KITCHENAID KBSD608ESS01 Installed gum behind door seal to create a better barrier. Sealed cabinet. Cx will call back if frost continues.
Near Claremont, CA 91711
Tyler
Job Details: 10/28/2020
WASHER WHIRLPOOL WFW85HEFW1 Customer stated that the door boot is not draining out. Found holes in boot plugged. Cleared out holes and tested all works good at this time.
Near Los Angeles, CA 91343
Randy
Job Details: 10/28/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 Unit will need multiple repairs done. Fan doesn’t work in freezer. Thermistor in top fresh food section needs to be replaced w control. Needs compressor. Loud not normal noise occurring.Please and thanks; ordrng 1 W10780378 (compressor) and 1 W10843055 (cntrl-elec) and 1 W11032800 (motor-evap) and 1 W11033168 (harns-wire) and 1 WPW10248595 (control)
Near Upland, CA 91786
Tyler
Job Details: 10/28/2020
DRYER WHIRLPOOL WGD8500DC4 Customer stated that the dryer is burning some of the items. Found items that have melted spots are air dry only. Tested unit heat cycles are within range. All works good at this time.
Near Rancho Cucamonga, CA 91701
Tyler
Job Details: 10/28/2020
REFRIGERATOR WHIRLPOOL KRFF507HPS00 Customer stated that the unit is making noise. Found damper is loud removed and replaced damper tested all works good at this time.
Near Moreno Valley, CA 92551
Kevin
Job Details: 10/28/2020
WASHER MAYTAG MVWB765FW3 Customer stated the unit is not filling up with enough water. I tested unit in deep fill option and it filled to the auto sensing level per owners manual. Unit is not filling to proper level. Unable to verify if it is software in the panel or failure in main control. Need to order both. ; ordrng 1 W11135391 (console) and 1 W11195970 (cntrl-elec)
Near Moreno Valley, CA 92557
Kevin
Job Details: 10/28/2020
DRYER WHIRLPOOL WGD7500GC0 Door not staying closed. Found failed hinges causing door to pop open. Ordering hinges and catch. ; ordrng 1 W11371722 (HINGE) and 1 W11376139 (HINGE) and 1 WP3389441 (catch)
Near Rancho Cucamonga, CA 91739
Tyler
Job Details: 10/28/2020
REFRIGERATOR KITCHENAID KSSC48QMS01 I’m gonna get a place heater pan back in system charge of Freon tested all works good this time.
Near Alhambra, CA 91803
Francisco
Job Details: 10/28/2020
DRYER WHIRLPOOL WGD92HEFC0 Checked unit found squeaking noise coming from pulley. Ordering parts to complete call.; ordrng 1 4392067 (dryer repair kit) and 1 W10837240 (idler pulley)
Near Monterey Park, CA 91754
Francisco
Job Details: 10/28/2020
WASHER WHIRLPOOL WTW5000DW3 Checked unit found squeaking noise coming from belt and splutch kit. Ordering parts to complete repair.; ordrng 1 W10721967 (drive pulley) and 1 W11239857 (belt)
Near Pasadena, CA 91107
Francisco
Job Details: 10/28/2020
REFRIGERATOR KITCHENAID KSC24C8EYP02 Cx has multiple issues. Frost build up on ice container. Tested with 1 oz of water and it drips through. Needs separator assembly. Drips water out of water dispenser. Ordering valve and check valve. Cx reported slow ice production. Found sp #W10666204 which matches my issue and applies to my model and serial range. Ordering ui board.; ordrng 1 8201815 (connector) and 1 W11130210 (door-ice) and 1 WPW10623103 (cntrl-elec)
Near Modesto, CA 95355
Cruz
Job Details: 10/28/2020
WASHER MAYTAG MVWB765FW3 "Fixed- installed new parts (gear case, cntrl elec, clutch) calibration test pass, auto test pass as well, no codes, no leaks, cx ok repair."
Near Pasadena, CA 91107
Francisco
Job Details: 10/28/2020
REFRIGERATOR KITCHENAID KBFN402ESS02 Ordering lights to ensure cx gets taken care of.; ordrng 5 W11462342 (MODULE)s