Near Bakersfield, CA 93311
Patrick
Job Details: 01/09/2020
WINE COOLER WHIRLPOOL WUW55X24DS Complaint of the unit making a noise while in ops. Customer hears the noise from the back fan. Removed and replaced fan. Tested unit. All ops checked good
Near San Bernardino, CA 92410
Rod
Job Details: 01/09/2020
OVEN WHIRLPOOL WFG320M0BS3 Consumer requested service prior to warranty expiration.part was ordered and rerouted also b4 expirationNO CORE REQUESTED Control just flashes won’t clear and no op of ovenConfirmed chk’d wiring and connections at board to be sound Determined shorted main control; ordrng 1 W11126814 (cntrl-elec)REPLACED PART ORDERED AND TESTED AS ALLOWED AS DESIGNED OP WILL RETURN WHEN GAS CAN BE APPLIED
Near Bakersfield, CA 93314
Patrick
Job Details: 01/09/2020
STOVETOP GENERAL ELECTRIC PGP959SEt Found the middle burner only lighting half of the burner head. Cleared burner head orifaces. Tested unit. All ops ch3dked good
Near Bakersfield, CA 93311
Jim
Job Details: 01/09/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Unit tested ok now. Will order a heater; ordrng 1 WP2323198 (defrost heater) and 1 WPW10300022 (icemaker)
Near Los Angeles, CA 91316
Randy
Job Details: 01/09/2020
DRYER WHIRLPOOL GGW9200LW0 Found noisey and no lights needs light bulb. And dryer kit. ; ordrng 1 4392067 (dryer repair kit) and 1 WP22002263 (light bulb)
Near Atascadero, CA 93422
Tom
Job Details: 01/09/2020
RANGE KITCHENAID KSGG700ESS1 "Installed Bezel Kit, check okay. No damage to unit or home from tech, job complete."
Near Glendale, CA 91208
Leon
Job Details: 01/09/2020
FREEZER KITCHENAID KSSC42FKS00 After running diagnostic check find that unit has a bad control board.Ordering control board.Cx payed $260.00 for price difference Ordering control board ; ordrng 1 W10823805 (cntrl-elec)
Near Oxnard, CA 93035
Hector Zuleta
Job Details: 01/09/2020
OVEN JENN-AIR JJW3830DP03 "Customer is complaining of popping noises and Oven Lights turning up by itself. I contacted the Tech Line (SR#7726727964), he recommended to run a self cleaning cycle to adjust all the metal parts, and to replace the User Interface. Allow (2) counts for this repair.; ordrng 1 W11232121 (panl-cntrl)"
Near Glendale, CA 91214
Leon
Job Details: 01/09/2020
DRYER WHIRLPOOL MGDB835DW4 Replaced UI overlay.After running diagnostic check again unit is not working.Called Whirlpool Tech Line Support.Having difficulty to communicate with them due to language barrier.Please I need help for next visit with Andrew or Rich ; saved tckt
Near Bakersfield, CA 93301
Patrick
Job Details: 01/09/2020
DRYER MAYTAG MEDE301YW0 Found the unit making noise while in use. Coming from the pully. Needs new one quoted 261.78. Approved. Removed and replaced and tested unit. All ops checked good ; used 1 4392067 (DRYER REPAIR KIT) from stock
Near Shandon, CA 93461
Tom
Job Details: 01/09/2020
WASHER MAYTAG MVWB765FW3 "Installed Drain Pump, ran diagnostics, Drain good, Valves shut closed, replaced Valve, ran diagnostics, check okay, all components functional. No damage to unit or home from tech, job complete.NOTE - CUSTOMER HAD TO LEAVE, TECH GIVEN PERMISSION TO STAY AND COMPLETE REPAIR, NO SIGNATURE"
Near Paso Robles, CA 93446
Tom
Job Details: 01/09/2020
MICROWAVE WHIRLPOOL KOCE500ESS07 "Installed Inverter Board and Control Board, ran unit, two cycles at 1m, heating good, Turn Table good, Door Switches good, check okay. No damage to unit or home from tech, job complete."
Near Bakersfield, CA 93304
Patrick
Job Details: 01/09/2020
WASHER WHIRLPOOL WTW4955HW1 Found the customer having issues with the unit not washing and making a noise. Checked out and found the splutch assembly loose. Reinstalled and secured. Tested unit. All ops checked good
Near Lemoore, CA 93245
Enrique
Job Details: 01/09/2020
WASHER GE GTW330ASK2WW Installed all the parts . Need speed sensor . Didn’t come with main wire harness .; ordrng 1 WH12X25294 (sensor speed)
Near Camarillo, CA 93012
Hector Zuleta
Job Details: 01/09/2020
LAUNDRY WHIRLPOOL MGD8630HW0 Customer is complaining of dryer not heating. Allow (2) counts for this repair l; ordrng 1 26000279311 (ignitor) and 1 W10909685 (fuse-thrml) and 1 WP338906 (sensor) and 1 WP3391912 (thermostat) and 1 WP8573713 (thermal cut off fuse)
Near Paso Robles, CA 93446
Tom
Job Details: 01/09/2020
RANGE JENN-AIR JGRP548WP01 "Installed Large and Small Gaskets, UI Board and Control Board, ran unit, Bake at 350F, check okay. No damage to unit or home from tech, job complete.Preheat at 350F = 9m20s"
Near Fresno, CA 93711
Irvin
Job Details: 01/09/2020
DISHWASHER KITCHEN AID KDTE204ESS3 "Cx says the upper rack is loose, found bad adjuster. Installed replacement. Door open and closes. All ops normal."
Near Claremont, CA 91711
Tyler
Job Details: 01/09/2020
ICEMAKER WHIRLPOOL KRFC704FPS00 Customer stated that ice bin is melting in bin and jamming. Removed and replaced ice maker tested all works good at this time.
Near Upland, CA 91786
Tyler
Job Details: 01/09/2020
DISHWASHER WHIRLPOOL WDF510PAYSA Customer stated that the unit was not draining. Found clogged in the dishwasher hose. Cleared and tested all works good at this time.
Near Glendora, CA 91741
Stephen
Job Details: 01/09/2020
WASHER MAYTAG MHW8630HC0 Andy has pre-edit parts.Ran diagnostics. Had f0e2 error code. Leaking on left side. Found dispenser leaking. Needs dispenser.; ordrng 1 W11316372 (DISPENSER )
Near Riverbank, CA 95367
Lance
Job Details: 01/09/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 "Fixed per techline request, replaced icemaker, ui Hester. Tested #45 passed water now entering icemaker, and is now fully operational . Advised customer to allow 36hrs for ice production and ice bucket to fill."
Near Bakersfield, CA 93314
Jim
Job Details: 01/09/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 "The control boards are not sending power to the compressor. This is an electrical component shut down; rqstng P&A on 1 W10843055 (cntrl-elec) and 1 W11048824 (cover) and 1 W11089931 (panel-ui), states that autho needed"
Near Covina, CA 91722
Andy
Job Details: 01/09/2020
WASHER MAYTAG MVWB835DW4 "Not agitating, found wire harness from water valve to control was loose tested unit working properly"
Near Visalia, CA 93277
Enrique
Job Details: 01/09/2020
WASHER WHIRLPOOL WTW8500DC0 "Inspected whirlpool washer . Customer concerns , not agitating . Stripped washplate . ; ordrng 1 W10752283 (washplate)"
Near Visalia, CA 93277
Enrique
Job Details: 01/09/2020
REFRIGERATOR KITCHENAID KRFF507EBL01 Inspected kitchenaid refrigerator . Customer concerns . Not powering on . Shorted control board . ; ordrng 1 W10843055 (cntrl-elec)
Near San Dimas, CA 91773
Andy
Job Details: 01/09/2020
REFRIGERATOR WHIRLPOOL WRS335SDHM00 "Noise when unit starts, repaired compressor line that was hitting a wire clip in back of unit tested unit working properly"
Near San Luis Obispo, CA 93401
George
Job Details: 01/09/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Found dishwasher checking ok customer concern water not draining all the way customer instruct under sump cover always water there complete. No dents or dings cause by tech.
Near Taft, CA 93268
Dane
Job Details: 01/09/2020
REFRIGERATOR GENERAL ELECTRIC GFE29HGDABB On arrival freshmen compartment was not cooling. Fresher compartment was not cooling because the fan was not turning. Unit needs new fan; saved tckt
Near Paso Robles, CA 93446
Tom
Job Details: 01/09/2020
REFRIGERATOR GENERAL ELECTRIC GWE19JGLAFBB "Installed Door Assembly and Hex Screw, check okay. No damage to unit or home from tech, job complete."
Near Simi Valley, CA 93065
Aaron
Job Details: 01/09/2020
WASHER WHIRLPOOL WTW6300SW1 "Unit console is cracked not able to seal off the control section needed to correctly repair unit and main board is dead needs est approved, ordered parts ; rqstng P&A on 1 W10070020 (CONSOL ) and 1 WPW10189966 (cntrl-elec), states that autho needed"
Near Los Angeles, CA 91436
Isidore
Job Details: 01/09/2020
WASHER MAYTAG MHW8200FW0 "Found F1E1 and F8E3 water sensor errors. Removed top and rear panel, test pressure Senor hose has restriction , removed air trap cleared build in trap and pressure sensor hose reinstalled panels test washer operation ok at this time . No new codes found"
Near Tulare, CA 93274
Enrique
Job Details: 01/09/2020
DRYER WHIRLPOOL WGD49STBW2 "Inspected whirlpool dryer . Customer concerns , not heating up . Open thermal cut off . Installed new part . Retested it . All functions tested normal . ; used 1 W11050897 (CUTOFF-TML) from stock"
Near Tulare, CA 93274
Enrique
Job Details: 01/09/2020
WASHER MAYTAG MVWC465HW2 "Inspected Maytag washer . Customer concerns , lid lock won’t unlock and completing wash cycle . Installed new central electric and lock . Retested it . All functions tested normal . No leaks ."
Near Thousand Oaks, CA 91360
Joe
Job Details: 01/09/2020
REFRIGERATOR KITCHENAID KRSC503ESS00 Unit needs new control boards because it is not powering the icemaker. ; ordrng 1 W10918003 (switch-rkr) and 1 W11130211 (cntrl-elec) and 1 WPW10226427 (cntrl-elec) and 1 WPW10743957 (cntrl-elec)
Near Los Angeles, CA 91304
Danny
Job Details: 01/09/2020
RESIDENTIAL REFR WHIRLPOOL WRS325FDAM02 "Unit is not cooling properly Found condenser full of lint and blocked Cleaned condenser and cleared drain tube Reinstall unit and power up and compressor kicked on and started to cool,Advised client shelves are not covered by extended warranty Advised client to call whirlpool customer service If client calls back she will need ; ordrng 1 WPW10276341 (shelf-glas) and 1 WPW10276348 (shelf-glas)"
Near Agoura Hills, CA 91301
Joe
Job Details: 01/09/2020
DISHWASHER KITCHENAID KDFE104HWH0 "Unit is leaking water in between the inner door and the lower seal. Ordering parts.; ordrng 1 W10908291 (door-inner) and 1 W10909089 (lower seal,bottom)"
Near Fresno, CA 93720
Timothy
Job Details: 01/09/2020
STOVE WHIRLPOOL WEC310SPFS3 Unit is now in building 27 apt #143. Unit needs a new burner kit.; rqstng P&A on 1 W11371990 (BURNER KIT.)
Near San Marino, CA 91108
Francisco
Job Details: 01/09/2020
LAUNDRY MAYTAG MVWC565FW2 Cx stated hot and cold were reversed. Plumber addressed this issue. Tested incoming water it is working properly. Checked unit found error code F7 e7. Cleared code and tested high spin unit has slight vibration but it is normal ops due to sub flooring and high rpms on spin speed. Explained this to cx she was very unsatisfied with unit. I advised cx to contact cx service and informed her I’d document with manufacturer.
Near Bakersfield, CA 93314
Erick
Job Details: 01/09/2020
WASHER ELECTROLUX EFLS627UIW Installed new parts on unit. Re-tested it and it passed all test with no errors. Job complete
Near Los Angeles, CA 91316
Randy
Job Details: 01/09/2020
WASHER WHIRLPOOL GHW9100LW Found not starting either board or needs latch scheduled for Tuesday ordering latch. ; ordrng 1 WP8182634 (latch)
Near Los Angeles, CA 91335
Randy
Job Details: 01/09/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 Found not drying dishes. Cx complaint left over water. Unit clogged at stand pipe. Cleared drain. Now runs but wash motor won’t go through. Needs new wash motor. ; ordrng 1 W11025157 (pump&motor)
Near Castaic, CA 91384
Randy
Job Details: 01/09/2020
DISHWASHER WHIRLPOOL KDFE104DSS5 "4-3, 7-1 ,2-1.Found unit with multiple error codes. Unit has error with heater shutting off. Cc following instructions on running hot water before hand. Ran diagnostics Unit will fail per error codes. Will need the boards replacement.Ordering boards and thermostat ; ordrng 1 W11105848 (console) and 1 W11305293 (cntrl-elec) and 1 WPW10195091 (thermostat)"
Near Stevenson Ranch, CA 91381
Raymond
Job Details: 01/09/2020
DISHWASHER KITCHENAID KDTE204GPS0 Upon arrival cx states unit not drying or washing dishes. Found fault codes for motor but motor new. No notes showing unit was placed through service cycle for recalibration. Recalibrated unit. Will follow up with cx on Thursday.; saved tckt
Near Paso Robles, CA 93446
Tom
Job Details: 01/09/2020
DISHWASHER FRIGIDAIRE FGID2479SF "Ran unit, found unit fills with water, water supply good, Recirculation pump good, drain good, heating good, spray good, found UI not responding consistently, not able to select cycles, unable to cancel cycles, responds like buttons are stuck, order Control Board, UI, and Door Lock Assembly.Control Board - (117499430)User Interface - (117512430)Door Lock - (111315040)NOTE - PART OUT OF STOCK, RESCHEDULE CUSTOMER ON PAET AND TIME AVAILABILITY; ordrng 1 111315040 (door lock) and 1 117499430 (CONTROL ASSEMBLY) and 1 117512430 (CONTROL PANEL)"
Near Clovis, CA 93619
Jonathan
Job Details: 01/09/2020
REFRIGERATOR FRIGIDAIRE FFHT1832TP0 Unit is sitting on carpet no room to work customer will call when unit is moved; saved tckt
Near Santa Ynez, CA 93460
James
Job Details: 01/09/2020
WASHER WHIRLPOOL WFW8620HC1 Unit has error for water valve failure and long drain. Also found over suds error and off balance load. Ordering new water valve and drain pump. ; ordrng 1 W11316255 (valve) and 1 W11316256 (valve) and 1 W11316609 (pump-water)
Near Bakersfield, CA 93305
Patrick
Job Details: 01/09/2020
WASHER WHIRLPOOL GSQ9611KQ2 Customer to call after Christmas. No money to pay for job 189.61 is the quote ; saved tckt
Near Bakersfield, CA 93305
Patrick
Job Details: 01/09/2020
WASHER WHIRLPOOL WTW4816FW Found the unit not filling properly. Ch3dked errors. Valve error. Hot solenoid doesn’t work properly ; ordrng 1 W11210459 (valve)
Near San Luis Obispo, CA 93401
George
Job Details: 01/09/2020
WASHER WHIRLPOOL WTW7500GW2 Found control board not communicating need to replace lock control board and display ok to order.; ordrng 1 W10861642 (latch) and 1 W11130237 (COUNCIL) and 1 W11130238 (BOARD)
Near Santa Maria, CA 93454
James
Job Details: 01/09/2020
REFRIGERATOR FRIGIDAIRE FFHT2032TP Found unit with icing in airways from freezer. Fan in freezer weak from possible ice damage. Also ordering new cover assembly as foam insulation to downward air path missing and plastic cracked. ; ordrng 1 242077705 (MOTOR) and 1 242294705 (COVER ASSEMBLY)
Near Oxnard, CA 93033
Hector Zuleta
Job Details: 01/09/2020
DRYER WHIRLPOOL MCG8000AWW Customer is complaining of dryer not running. I checked the unit and broken belt and worn out Idler pulley. Allow (2) counts for this repair.; ordrng 1 WP31001535 (pulley- mo) and 1 WP31001710 (idler arm)
Near Coarsegold, CA 93614
Kenneth
Job Details: 01/09/2020
WASHER GENERAL ELECTRIC GFW430SSM1WW Found unit not Turning. Making a loud slapping noise. Found belt had slipped off pulley and wrapped around motor pulley so everytime unit tried to spin. Unit would slap belt on the inside of washer. Mangled belt. Ordering new belt. Rescheduled customer for tuesday 12-31-19; ordrng 1 WH08X10050 (Belt)
Near Fresno, CA 93704
Irvin
Job Details: 01/09/2020
RANGE WHIRLPOOL WEE750H0HZ0 The oven control is not operation. Hourglass displayed only. Not responsive. ; ordrng 1 W10854344 (cntrl-elec) and 1 W10868153 (cntrl-elec)
Near Fresno, CA 93701
Irvin
Job Details: 01/09/2020
REFRIGERATOR WHIRLPOOL WRT111SFDM04 "The unit is cooling sporadically. The defrost timer will not terminate. Just keep going on and off. Replacing control. ; ordrng 1 4388931 (timer,defrost adapt) and 1 W11269204 (contrl-box)"
Near Bakersfield, CA 93312
Jim
Job Details: 01/09/2020
REFRIGERATOR KITCHENAID KRFC704FBS01 Part on order. DO NOT CALL CUSTOMER. PLEASE CHECK WITH BILL; saved tckt
Near Apple Valley, CA 92308
Darren
Job Details: 01/09/2020
WASHER MAYTAG MVWB765FW2 Ordered agitator.; ordrng 1 W11161960 (agitator)
Near Cambria, CA 93428
Alejandro
Job Details: 01/09/2020
REFRIGERATOR KITCHENAID KSSS42MDX05 "Verify UV leak in the evaporator at the Heat Exchange leaking, need to replace Evaporator, Heater Exchange, Drier, and Heat Pan.Heat Exchange - (2003002)Heater Pan - (WP2004545)Parts - 565.31Labor - 1000.00SC - 115.00Tax - 40.98Total - 1721.29Tech collected SC, 115.00Remainder - 1606.29TWO MAN REQUIRED; ordrng 1 2003002 (HEAT EXCH) and 1 WP2004545 (HEATER PAN)"
Near Bakersfield, CA 93306
Randy
Job Details: 01/09/2020
DRYER WHIRLPOOL CEM2795FQ0 Not starting bad thermostat WP3391914 hi limit thermostat. 75.31 Service call 115. Labor 85. 281.52 total. Cx approves; ordrng 1 WP3392519 (thermal fuse) and 1 279973 (cutoff-tml) and 1 WP3391914 (thrmst-fix) and 1 WPW10131836 (thrmst-fix)
Near Delano, CA 93215
Michael
Job Details: 01/09/2020
DRIYER WHIRLPOOL WED5000DW2 Cx states unit is not tumbling again. Has interior light but not turning.Verified power to unit. Found plug half way sticking out from outlet. Took quick pic.Removed rear panel and found open thermal fuse. Do not have thermal fuse in truck stock ordering new thermal fuseiPad service mobile app crashed and was not able to order parts while in home.Ordering high limit thermostat WP3977767Office to reschedule call to another tech when parts are available; ordrng 1 WP3392519 (THERMAL FUSE) and 1 WP3977767 (THERMISTOR )
Near Springville, CA 93265
Michael
Job Details: 01/09/2020
ICEMAKER WHIRLPOOL GZ25FSRXYY2 Cx states no water from dispenser and not making ice. Press water dispenser and valve just humsNo cell phone or iPad service in this home. Had to connect to Cx WiFi for iPad service.Found unit was over stuffed with products all covering inlet air duct. Showed cx issue and advised to stagger shelves. Set all temps to normal Removed water filter and no water came out. Pulled unit forward to verify water supply but working environment is cramped. Not able to pull unit forward to access valve without removing doors. Took quick pic of water line.Found water valve behind tape verified getting water to unit.Removed all shelves and accessed water valve. Removed water line from valve and just humsOrdering inlet water valve WPW10349187And reservoir with filter head W10502642Office to contact cx when parts are available.This is not MM’s territory please send tech that works this area for return visit. ; ordrng 1 W10502642 (RESERVOIR W FILTER HEAD) and 1 WPW10349187
Near Visalia, CA 93292
Michael
Job Details: 01/09/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM13 X states unit is not making ice and now the water dispenser is not giving water.Cx states unit never made any ice after last repair was performed.Verified water is getting to the unit. Removed filter and can hear valves hum but no flow. Found ice coming out of water valve and no flow. Verified water flow through filter head needs water valve WPW10341329 and water reservoir W11168758Will have office reschedule Cx and have appt placed onto another techs schedule as this is not MM territory ; ordrng 1 W11168758 (RESERVOIR) and 1 WPW10341329 (WATER VALVE)
Near Phelan, CA 92371
Cesar
Job Details: 01/09/2020
WASHER WHIRLPOOL WTW5000DW0 Found wash plate splines are stripped and so are splines on gear case shaft wash plate and gear case will need to be replaced ; ordrng 1 W11035751 (GEAR CASE)
Near Victorville, CA 92392
Cesar
Job Details: 01/09/2020
OVEN WHIRLPOOL WFG550S0HZ1 Found week or no spark at ignitor causing oven not to light found is good ignitor stem is bent rerouted for module and ignitor ; ordrng 1 W11162730 (MODULE) and 1 WP9758079 (IGNITION )
Near Oxnard, CA 93035
Joe
Job Details: 01/09/2020
MICROWAVE KITCHENAID KMHS120ESS5 Units controls are now getting power but no display. Ordering parts.; ordrng 1 W11182110 (PUB APPLIANCE MANAGER.) and 1 W11194422 (PUB USER INTERFACE.)
Near Los Angeles, CA 91304
Danny
Job Details: 01/09/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Water dispenser gets stuckFound faulty switch paddle Need to order parts and rs ; ordrng 1 W11087492 (switch) and 1 W11109510 (pad)
Near Los Angeles, CA 91304
Danny
Job Details: 01/09/2020
WASHER WHIRLPOOL WET4124HW0 Error code of pressure fault and long fill and door locksFound door not unlocking or locking properly Keeps clicking and no water going into washer This will require parts and rs call 2nd man is require and client is aware to call whirlpool for another auth code to cover 2nd man or pay 150 ; ordrng 1 W10869500 (switch-wl) and 1 W10906602 (valve) and 1 W11189137 (cntrl-elec) and 1 W11371714 (LATCH)
Near Altadena, CA 91001
Francisco
Job Details: 01/09/2020
RANGE JENN-AIR JGC9430BDR Two screws broke on left rear orifice holder. Contacted Tiffany and she ordered parts cx needs this repaired before or on Saturday the latest.; schdld next appmnt for 12/28 SAT !
Near Santa Maria, CA 93458
George
Job Details: 01/09/2020
REFRIGERATOR FRIGIDAIRE FFHT1814TW1 Found refrigerator fan in freezer not turning need to replace ok to order.; ordrng 1 242219204 (MOTOR)
Near Santa Maria, CA 93455
George
Job Details: 01/09/2020
REFRIGERATOR KITCHEN AID KFCS22EVMS4 Found refrigerator not having a full frost pattern need to replace compressor and evaporator ok to order .; ordrng 1 W10233960 (compressor) and 1 WPW10317014 (evaporator)
Near Camarillo, CA 93012
Joe
Job Details: 01/09/2020
FREEZER KITCHENAID KBFO42FTX03 Unit needs bimetal assembly because it is not cooling correctly.; ordrng 1 W10139165 (BI METAL)
Near Bakersfield, CA 93308
Jim
Job Details: 01/09/2020
WARMING DRAWER DACOR EWO27SCP Thermostat cycles too quickly; ordrng 1 62734 (THERMOSTAT )
Near Bakersfield, CA 93308
Jim
Job Details: 01/09/2020
RANGE DACOR ERD48SCP Bad relay in the board for the broil element to the small oven. Spark module is faulty.; ordrng 1 62076 (BROIL ELEMENT) and 1 86528 (SPARK MODULE)
Near Victorville, CA 92392
Cesar
Job Details: 01/09/2020
WASHER GENERAL ELECTRIC GTW460ASJ6WW Water levels are incorrect also drain and spin cycle fills up with water and agitated drain and spin cycle not supposed to do that rerouted for control determined programming error; ordrng 1 WH18X28642 (CONTROL)
Near Apple Valley, CA 92307
Cesar
Job Details: 01/09/2020
REFRIGERATOR KITCHEN AID KRMF706ESS01 complaint of temperature fluctuations checked temp fresh food at about 35-36 degrees unit set for 33 degrees freezer at -2/degrees set for -2. Ice is clumping together customer stated temperature goes up and down it will stop cooling for periods of time contacted tech line they had no suggestions said maybe customer leaves door open file# 7726739439. Customer stated if they unplug the unit and plug it back in it will start working again this in indicator of electronic control problem ; rqstng P&A on 1 W11330971 (UI) and 1 WPW10675033 (CONTROL)
Near Bakersfield, CA 93304
Jim
Job Details: 01/09/2020
MICROWAVE WHIRLPOOL WMH31017HS3 No heat; ordrng 1 W10754299 (MAGNETRON ) and 1 W10849829 (BOARD) and 1 W11219774 (INTERLOCKS) and 1 W11219776 (INTERLOCK)
Near La Cañada Flintridge, CA 91011
Leon
Job Details: 01/09/2020
DRYER WHIRLPOOL MGDB835DC4 Cx complaint that unit is not working properly.Cx complaint that unit is not operating.Cx complaint that unit is not drying properly.Ordering UI and control board.; ordrng 1 279311 (ignitor kit & bracke) and 1 W11133021 (cntrl-elec) and 1 W11158457 (overlay) and 1 WP8573713 (thermal cut off fuse)
Near Clovis, CA 93611
Timothy
Job Details: 01/09/2020
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Customer states sometimes the dispenser does not work. Customer states the units upper IM has stopped working. IM has no error codes in test 56. Ice box fan checks ok in test 36. Ice level sensor checks ok in test 15. Fill test fails, voltage at valve harness during test. Water dispenser works which is the other side of the same valve. I can not duplicate the no dispensing failure.; rqstng P&A on 1 WPW10341329 (VALVE)"
Near Selma, CA 93662
Jonathan
Job Details: 01/09/2020
OVEN WHIRLPOOL WEG515S0FV2 Found ignitor cracked needs ingniter ; ordrng 1 WP9758079 (igntr-oven)
Near Clovis, CA 93611
Timothy
Job Details: 01/09/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Customer states the unit is leaking orange liquid from the ice bin weep hole on to the deli section of the unit. Found that this is rust coming from the auger motor. Found moisture under the auger cover. Noted the facade was not installed correctly, this could be causing the condensation. Reset facade. Called WPTS (7726740892) and explained what the complaint was. WPTS support asked questions about the cooling issues and the regularity of the occurrences. Customer states the unit could work fine for days then not . It resumes cooling without having to cycle power to the unit. Currently the set temp is 36f and the PRODUCT TEMPERATURE is 38. The customers thermometer is reading over 50f. Customer states they have had premature spoiling of food. WPTS asked me to check the deli board for evidence of moisture because they have seen these boards cause multiple issues. I could see evidence of water in the cavity were this control lies but currently
Near Kingsburg, CA 93631
Jonathan
Job Details: 01/09/2020
WASHER MAYTAG MVWC465HW2 Tested unit found valve not opening replaced tested working to spec ; ordrng 1 W11025984 (valve)
Near Modesto, CA 95355
Cruz
Job Details: 01/09/2020
DRYER WHIRLPOOL WGD8500DW4 "Need more work- cx claims unit will shut off during cycles, ck for codes and found f2e1, motor is over heating and causing unit to shut down, cx claims clothes are still wet when unit shuts off, ordering parts for unit. ; ordrng 1 W11105178 (motor-drve) and 1 W11158453 (cntrl-elec) and 1 WP697772 (blower wheel)"
Near Glendale, CA 91208
Leon
Job Details: 01/09/2020
WINE COOLER WHIRLPOOL WUW35X24DS02 Cx complaint that unit is not working properly.Cx complaint that unit is making beeping noise on and off.Ordering control board.; ordrng 1 W11297357 (display)
Near Modesto, CA 95355
Cruz
Job Details: 01/09/2020
RESIDENTIAL REFR WHIRLPOOL KRMF706EBS01 "Needs more work + found multiple issues with unit, found deli drawer cntrl not working causing door alarm to go off and interior lights to turn off and on intermittently, found ice building up inside freezer compartment at right side freezer gasket is not sealing properly air is seeping though causing ice build up, frozen ice is buildup at ice box adapter, diagnostic test 36 fan box failed, right side door gaskets have rips and is not sealing properly, unit needs multiple parts and authorization as well, ; ordrng 1 W10815686 (dor-fip bl) and 1 W10815700 (dor-fip bl) and 1 W10839793 (nameplate) and 1 W11126056 (adapter) and 1 WPW10675033 (cntrl-elec) and 1 WPW10769076 (cntrl-elec)"
Near Modesto, CA 95355
Cruz
Job Details: 01/09/2020
REFRIGERATOR JENN-AIR JF42NXFXDE02 "Needs more work- found leds lights in FF compartment not working, Need to order parts new unit, cooling and temps are ok at the moment, led lights are working in FC compartment. ; ordrng 3 W10908166 (module)s and 1 W11368839 (LED CNTRL ELEC. )"
Near Porterville, CA 93257
Erick
Job Details: 01/09/2020
DRYER ELECTRIC MAYTAG MVWC300BW Cycled unit and found unit with fill air. Hot cold hot solenoid not opening all the way. Also found weeks suspension causing failure. Both will need to be replaced; ordrng 1 W10780045 (suspension) and 1 WPW10683603 (water inlet valve)
Near Los Angeles, CA 90049
Isidore
Job Details: 01/09/2020
WASHER WHIRLPOOL WFW94HEAW0 "Found door hinge loose door sagging ordering all hinge parts cap WPW10208398(4)11.48, door hinge WPW10208415 71.85 and plate WPW10208419 30.95; ordrng 4 WPW10208398 (cap 11.48)s and 1 WPW10208415 (door hinge71.85) and 1 WPW10208419 (plate 30.94)"
Near Moorpark, CA 93021
Hector Zuleta
Job Details: 01/09/2020
OVEN KITCHENAID KOCE507ESS09 "Customer is complaining of damaged oven door liner assembly. I checked the unit and I damaged liner (See pictures). Ordered Liner (WPW10320793), and Hinges (W10639067) X 2.; ordrng 2 W10639067 (hinge-door)s and 1 WPW10320793 (frame-glas)"
Near Bakersfield, CA 93305
Patrick
Job Details: 01/09/2020
REFRIGERATOR WHIRLPOOL WRT518SZFMOO "Unit no cool. Amp draw on compressor is good. No Freon in system. Suspecting leak in evap ; rqstng P&A on 1 W10836706 (evaporator), states that autho needed"
Near Clovis, CA 93619
Timothy
Job Details: 01/09/2020
DISHWASHER MAYTAG MDB4949SHZ0 Customer states the unit keeps doing the same thing over and over and does not work well. Checked for faults and ran a service test. 2-1(Stuck key/UI) is the only fault I could find. Iowa s having difficulty in starting the unit then it started as expected . After that it seemed ok but I had only done the same thing multiple times and got different results. A stuck key or UI issue would explain this difficulty.; rqstng P&A on 1 W11395600 (UI)
Near Lemoore, CA 93245
Enrique
Job Details: 01/09/2020
DRYER GENERAL ELECTRIC GFD45ESSMWW "Inspected GE dryer . Customer concerns , unit makes very loud grinding noise when drum is tumbling . ; ordrng 1 WE12X20395 (idler pulley) and 1 WE16X20393 (blower wheel ctr) and 1 WE3M33 (shaft & bracket ass') and 1 WE3M51 (dryer bearing slide) and 1 WE3M52 (dryer green bearing)"
Near Covina, CA 91722
Stephen
Job Details: 01/09/2020
RANGE - GAS WHIRLPOOL WFG320M0BS3 New development. Found main top has chip on right front side. 2 count job. Allow extra time. Pending authorization.; rqstng P&A on 1 WPW10535710 (MAIN TOP)
Near Bakersfield, CA 93314
Patrick
Job Details: 01/09/2020
MICROWAVE KITCHENAID KCMS2055SSS2 Found the unit having issues with the turntable and fan running with door open. Lower switch is bad. Needs a new one. Calling safety team spoke to Eric. New autho in the notes ; saved tckt
Near Bakersfield, CA 93309
Patrick
Job Details: 01/09/2020
REFRIGERATOR BO KITCHEN AID KRFF507ESS Found the makin noise in the freezer. Ice hitting fan. It started to defrost. Needs controls. Fan and the freezer led is out ; rqstng P&A on 1 W10843055 (cntrl-elec) and 1 W11032800 (motor-evap) and 1 W11089931 (panel-ui) and 1 W11205083 (module)
Near Atwater, CA 95301
Kenneth
Job Details: 01/09/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Found unit completely dead. Power to board. Not turning on unit. Unplugged unit and plugged it back in. Booted up and started cooling. Ordering new UI and main control. Rescheduled customer for saturday 12-28-19; ordrng 1 W10843055 (Control) and 1 W10848301 (UI)
Near Thousand Oaks, CA 91320
Aaron
Job Details: 01/09/2020
REFRIGERATOR KITCHENAID KRFC300EWH01 Received used gaskets that are split and moldy reordered parts ; ordrng 2 W10830189 (DOOR GASKETS)s
Near Bakersfield, CA 93307
Patrick
Job Details: 01/09/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM Found the right door gasket ripping. Abuse not suspected ; ordrng 1 W10830274 (gasket-fip)
Near Bakersfield, CA 93306
Patrick
Job Details: 01/09/2020
WASHER MAYTAG MVWC565FW1 Found the unit with a motor fault. Checked unit and when it came to spin the motor didn’t operate ; ordrng 1 W11026785 (motor-drve)
Near Ojai, CA 93023
Aaron
Job Details: 01/09/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "The middle rail holder busted , ordered parts ; ordrng 1 WP67001716 (HOOK ) and 1 WPW10671238 (RAIL CENTER )"
Near Camarillo, CA 93010
Hector Zuleta
Job Details: 01/09/2020
REFRIGERATOR JENN-AIR JF42NXFXDE02 Upon arrival the customer rescheduled the call.; schdld next appmnt for 1/3 FRI !
Near Hilmar, CA 95324
Cruz
Job Details: 01/09/2020
WASHER MAYTAG MVWB765FW3 "Needs more work- found codes of LF, F6E3, unit is coming on by itself, water is not coming inside wash basket, cx claims these issues have started last week, need to order parts for unit. ; ordrng 1 W11165546 (valve) and 1 W11195970 (cntrl-elec)"