Service History 616

We serviced a

MAYTAG DRYER

Model MED7230HC1

Near Bakersfield, California 93309

Joe P

Job Details: 10/31/2024

"Installed steam valve assembly, ran dryer no more water dripping. Job complete."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Agoura Hills, California 91301

Paul

Job Details: 10/31/2024

"F7E4 basket reengagement failure F7E3 basket engagement during washReplaced actuator, ran diagnostics and calibrated unit. Job complete If recall order main board"

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Bakersfield, California 93312

Chase

Job Details: 10/31/2024

Found rotor screw was completely backed out and Laying on floor causing for this sound. Installed screw back into rotor. All ops now working as designed.

We serviced a

GENERAL ELECTRIC RANGE

Model JGS760SP5SS

Near Lancaster, California 93536

Jonathan B.

Job Details: 10/31/2024

JB out 10/31/24.Customer states shes unable to adjust the volume for the tones. per supplied installation guide page 13 verified correct operation for tones. Advise customer this model features an option of either owner or off adjustment up or down volume level. Unit unit is working correctly. No parts used or needed. No charge to customer. Job complete.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Bakersfield, California 93309

Chase

Job Details: 10/31/2024

Suspension completely shot causing basket to bounce around. Installed new suspension rods. All ops now working as Designed.

We serviced a

WHIRLPOOL WASHER

Model MVW4505MW2

Near Los Angeles, California 91324

Sean W

Job Details: 10/31/2024

"Bad pressure hose causing washer to drain continuously,replaced pressure house and ran diagnostic cycle successfully without error code or interruption.washer now working properly.; used 1 WP353244 (Pressure hose) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW1

Near Coalinga, California 93210

Esteban

Job Details: 10/31/2024

Dryer sheets in drain pump filter. Drain pump and filter were cleared. Unit passed all test. Unit is working as intended.

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW

Near Adelanto, California 92301

Jonathan B.

Job Details: 10/31/2024

JB OUT 10/31/24.Customer states the washer is not draining. Upon arrival found no water in wash tub.Ran diagnostics and extracted only one stored error code. F9E1 LONG DRAIN ISSUE.Tested drain pump found inoperative.Physical inspection found loose molex wire harness connection to drain pump motor.Properly reconnected molex wire harness connection to drain pump motor.Reassembled unit and tested with customer. No charge to customer.JOB COMPLETE

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFW0

Near Los Angeles, California 91436

Leon

Job Details: 10/31/2024

Replaced drain pump Unit working properly as required

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Oxnard, California 93036

Isidro

Job Details: 10/31/2024

"Defective leaking inlet water valve, I Installed and secured new inlet water valve, unit is now operating as designed leak free at this time of service"

We serviced a

WHIRLPOOL OVEN

Model WOES3030LS01

Near Manteca, California 95337

William

Job Details: 10/31/2024

"Checked temps in bake cycle, lower temp in calibration 10 degrees, unit operating as designed."

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Palmdale, California 93552

Jonathan B.

Job Details: 10/31/2024

JB OUT 10/31/24. Customer states unable to open front load washer door. Upon arrival verified issue. Inspected door lock latch after removing top panel of washing machine found and corrected loose mocks connector plug into door lock. Tested operation. Reassembled unit tested operation again with customer. Unit now locks and unlocks as designed. No parts needed. No charge to customer. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ12

Near Los Angeles, California 91367

Richard

Job Details: 10/31/2024

Find arrival inspected unit found auger motor seized removed and replaced auger motor tested unit unit is now dispensing ice as it should all operations are normal job complete

We serviced a

WHIRLPOOL DRYER

Model LGQ8000JQ4

Near Los Angeles, California 91311

Paul

Job Details: 10/31/2024

"Unit was not heating, checked high limit and thermal fuse. Both were out of range. Replaced and now unit is working properly."

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Bakersfield, California 93313

Chase

Job Details: 10/31/2024

"Upon diagnostics, shifter making constant buzzing sound and will not engage. Installed new shifter off truck stock. All ops now working as designed. ; used 1 W10913953 (Actuator) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Los Angeles, California 91325

Sean W

Job Details: 10/31/2024

"Replaced control board and broken igniter,igniter now igniting and oven working properly."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near Manteca, California 95337

William

Job Details: 10/31/2024

"Replaced freezer led, checked all light functions, unit operating as designed"

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Modesto, California 95350

Martin

Job Details: 10/31/2024

Found broken wire at drain pump fixed wire tested unit all functions working per design

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Manteca, California 95337

William

Job Details: 10/31/2024

"No codes, ran self diagnostic cycle. Ran test spin cycle, instructed cx on loading washer, unit operating as designed."

We serviced a

KITCHENAID DISHWASHER

Model KDTM704KPS2

Near Los Angeles, California 90272

Giovanni M

Job Details: 10/31/2024

I was complaining that the unit was getting an F8 E4 error code. Upon arrival the customer was using the unit. Upon diagnosis I ended up uninstalling unit and running it while it was in the open to try to find the leak. I ran the diagnostic test twice and found no leak. I did though find the spray arm not to be moving properly. I replace the spray arm and unit seems to be working as designed at this time.

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Baywood-Los Osos, California 93402

Leo

Job Details: 10/31/2024

"No error codes found, Replaced cap and striker, Tested unit and it runs as designed ,Job complete."

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Lancaster, California 93535

Jonathan

Job Details: 10/31/2024

"Tested unit found defective slider, replaced defective slider, tested unit and is working properly"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS3

Near Oxnard, California 93035

Isidro

Job Details: 10/31/2024

"F8e4, I found the float switch area was full of water, loose inner door gasket.I cleared out the water, adjusted unit to cabinetry, reinstalled and secured inner door gasket, tested and unit is now operating leak free at this time of service"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS3

Near Bakersfield, California 93308

Chase

Job Details: 10/31/2024

None of he keys would engage on ui. Installed new ui and programmed. All ops now working as designed.

We serviced a

MAYTAG DRYER ELECTRIC

Model MGD7230HW

Near Lake Isabella, California 93240

Brandon

Job Details: 10/31/2024

Unit was screeching metal on metal upon arrival. Installed new repair kit which fixed the screeching rollers.

We serviced a

WHIRLPOOL DRYER

Model WED5010LW1

Near Porterville, California 93257

J.E.

Job Details: 10/31/2024

Cycled unit and found bad support wheels. Installed new dryer repair kit and retested unit now working as designed job completed

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Burbank, California 91506

Oscar

Job Details: 10/31/2024

"Because one of the provided parts was recently replaced (drawer) , I ended up replacing the flow meter only."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Los Angeles, California 91405

Leon

Job Details: 10/31/2024

Cx states that unit was tripping from circuit breaker Run diagnostic test on all moving components passRecommend Cx to have electrician Unit working properly as required

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Yucaipa, California 92399

Rod

Job Details: 10/31/2024

Intermittent shut down and turns back on without user interactionconfirmed ui defective..replaced defective

We serviced a

MAYTAG WASHER

Model MVW7232HW2

Near Lancaster, California 93536

Samson

Job Details: 10/31/2024

"F7E4, F6E3, replace bad slider and ACU, UNIT TEST OK. COMPLETE ; used 1 W10734521 (Slider) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Lancaster, California 93534

Jonathan

Job Details: 10/31/2024

Tested unit and found drain hose laying on the ground informed client that drain hose needs to be elevated to prevent water siphoning out a machine during wash. Also found broken door latch. Replaced door latch tested unit and is working properly.; used 1 W11307244 (Latch) from stock

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW4

Near Atascadero, California 93422

Leo

Job Details: 10/31/2024

"Ran unit to check vent outlet and it was not blowing enough air heat, pull unit away from all and found Mylar vent hose being crunched by unit pushing on it, as soon as as that was done and stretching hose, it had normal exhaust and tremendous heat coming out of it, advised Cx to replace vent hose for rigid flexible aluminum type hose and route it properly avoiding kinks, tested unit and it passed test in different settings, runs as designed.Job complete."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Moorpark, California 93021

Ian Y

Job Details: 10/31/2024

Found dishwasher not starting and displaying code. Removed kick plate and found wire connected to drip pan was disconnected completely. cleaned out pan and reconnected drip pan. Tested. Unit now going into cycles.

We serviced a

WHIRLPOOL WASHER

Model MVW4505MW1

Near Caruthers, California 93609

Enrique

Job Details: 10/31/2024

"Washer not draining. Found pump broken blue wire. Installed lower harness, performed calibration. Washer operating as designed. No leak.; used 1 W11643701 ( HARNS-WIRE) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Lathrop, California 95330

William

Job Details: 10/31/2024

"Ran test #44, ice maker not completing cycle 23, checked switch function, tested ok, replaced ice maker assy, test#44 passed, unit operating as designed.; used 1 W10873791 (Ice maker assy.) from stock"

We serviced a

KITCHEN AID REFRIGERATOR

Model KRMF706EBS05

Near Bakersfield, California 93311

Chase

Job Details: 10/31/2024

Rc evap continuing to ice up after following service bulletin and replace drip pan kit. Cx is going to just get a new unit.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ2

Near Camarillo, California 93012

Ian Y

Job Details: 10/31/2024

"Found units inlet water valve leaking slighty. Removed and replaced valve. Cleaned off drip tray. Tested in diagnostic , unit no longer leaking. Also instructed customer to cut back on soap."

We serviced a

FRIGIDAIRE RESIDENTIAL REFR

Model FFHB2750TS3

Near Bakersfield, California 93308

Joe P

Job Details: 10/31/2024

"Installed new water valve, tested unit working to manufacture specs. FF 37F . Job complete."

We serviced a

GLADIATOR FREEZER

Model GAFZ30FDGB02

Near Bakersfield, California 93307

Randy

Job Details: 10/31/2024

Unit not cooling completely. Found fan not running upon arrival. Removed Evap cover and found fan w loose connection. Installed. Tested unit now working. Frost pattern forming. Cx to wait 24 hours for proper temps.

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Santa Clarita, California 91387

Felipe S

Job Details: 10/31/2024

"Upon arrival found unit with noise coming from the bottom of the unit. Check the unit and found the cam and belt are damaged causing the failure and noise on the unit. Replace dose components on the unit. Recalibrate and retest the unit, now is working properly. Job complete"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS26L3AF

Near Glendale, California 91206

Oscar

Job Details: 10/31/2024

"Visual and physical inspection plus a general check up in compressors compartment was performed and besides some tubing vibration, everything else looked clean and performing as per design. Tubing issues were addressed."

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near Waterford, California 95386

Timothy G

Job Details: 10/31/2024

Ran diagnostic tests and unit has a failed capacitor. Replaced and unit was able to agitate and spin. Job completed.; used 1 W11395618 (Capacitor) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ19

Near Colton, California 92324

Robert U.

Job Details: 10/30/2024

Found the solenoid for the filling the ice maker is making g a loud abnormal noise. Ordered new valve. ; ordrng 1 W11548535 (Valve)

We serviced a

KITCHENAID MICROWAVE

Model KMBP107ESS20

Near Riverside, California 92506

Robert U.

Job Details: 10/30/2024

Found the harness that was sent has all other connections except for one. The connector is not allowing me to hook up the new harness. Need to reorder and will inspect on arrival. Will call whirlpool if it comes in wrong again. ; ordrng 1 W11033422 (Harness wire)

We serviced a

MAYTAG WASHER

Model MVW5435PW0

Near Oxnard, California 93035

Isidro

Job Details: 10/30/2024

"F8e1 long fill error, noisy inlet water valve, solenoid is faulty not opening all the way and staying open, correcting issue; ordrng 1 W11513255 (Water valve)"

We serviced a

GENERAL ELECTRIC REFRIGERATOR BO

Model GYE22GYNJFS

Near Port Hueneme, California 93041

Isidro

Job Details: 10/30/2024

"Called tech line tag air leaking through chute door, case #14672200, was advise to replace the chute spring and motor ; ordrng 1 WR01X11017 (Spring) and 1 WR17X13241 (Duct chute) and 1 WR60X10344 (Motor duct) and 1 WR01X11064 (Clip)"

We serviced a

GENERAL ELECTRIC RANGE - GAS

Model ZDP366NTSS

Near Sanger, California 93657

Timothy

Job Details: 10/30/2024

Checked door and then installed it. Found when I was putting on the door there are 2 dents on the type highlighted by the kitchen lights.; ordrng 1 WB56X39841 (3rd Doorskin)

We serviced a

FRIGIDAIRE RANGE - GAS

Model GCFG3060BF

Near Fresno, California 93727

Timothy

Job Details: 10/30/2024

Door is falling apart and causing closing issues.; ordrng 1 5304528493 (Door)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KSSC42QMS01

Near Los Angeles, California 91367

Richard

Job Details: 10/30/2024

"On arrival inspected unit found unit not dispensing ice auger motor not turning on tested auger motor auger. Motor was bad replaced auger motor unit is now dispensing both crashed and cube dice. The icemaker assembly has a crack in the mall causing unit to leak when it fills with water, the icemaker that I was sent out for this job was defective ordering a new icemaker assembly. Spoke with parts Miguel hes going to send one out tomorrow. I will speak with Sylvia about putting this onto my route for tomorrow for me to be able to close out this unit customer paid $844.70 for payment for service car parts and labor; ordrng 1 WPW10277448 (Icemaker assembly)"

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model CSB48WP2NKS1

Near Oak Park, California 91377

Richard

Job Details: 10/30/2024

"On arrival, inspected unit found unit making very loud rattling and chattering noise from compressor compressor is very hot cant even touch it it is cooling right at this moment but compressor seems like it is going to lock up very quickly Will need technical support on this unit from RS compressor is a out of stock part advised customer that he could take up to 10 days to get this compressor. Will need a two job count.; ordrng 1 WR87X39227 (Compressor) and 1 WR87X39227 (Dye Dreyer) and 4 WR97X10076 (Lurking parts)s and 2 WR97X33345 (Looking parts)s"

We serviced a

WHIRLPOOL DRYER

Model CEM2795JQ

Near Terra Bella, California 93270

J.E.

Job Details: 10/30/2024

Sr7740220785 called techline tech recommended changing heater and thermostats. Ordering parts ; ordrng 1 279973 (Thermostat) and 1 W10131836 (Thermostat) and 1 W10178809 (Thermostat electric) and 1 W10832958 (Heater)

We serviced a

WHIRLPOOL WASHER

Model Mvw6230hw0

Near Gustine, California 95322

Manuel B

Job Details: 10/30/2024

"Washer not working error codes motor RPM,tachometer,motor circuit open,bad motor and actuator.reroute for parts.; ordrng 1 W11026785 (Motor drive), used 1 W10913953 (Actuator) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF341PAPW2

Near Atwater, California 95301

Cruz

Job Details: 10/30/2024

Unit still not connected to power and water- cx will have unit ready for tech to diagnosed on Monday; schdld next appmnt for 11/4 MON !

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model GSS25GMPHCES

Near Merced, California 95341

Cruz

Job Details: 10/30/2024

"Need more work- found unit to be dead upon arrival- 120 v at wall outlet- installed new part (cntrl elec) compressor is now running, unit has begun cooling- dispenser Cnrtl is not working as well need to replace it- ordering part for unit. ; ordrng 1 WR55X35087 (Panel cntrl)"

We serviced a

KITCHEN AID REFRIGERATOR

Model KBSD608ESS01

Near Bakersfield, California 93314

Esteban

Job Details: 10/30/2024

Customer not home. Called waited 5 Follow up required. ; O-emld tckt

We serviced a

MAYTAG WASEHR

Model MVWP585GW0

Near Lancaster, California 93534

Jonathan B.

Job Details: 10/30/2024

JB out 10/30/24.Unit will not spin.Extracted error code F7E6/MOTOR FAULT.Tested motor windings are within specs.Spoke with Bruce at Whirlpool Tech Line who recommended poor connection or broken wire in Lower Harness.aORDERING LOWER HARNESS; ordrng 1 W11376227 (LOWER WIRE HARNESS)

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Santa Paula, California 93060

Ian Y

Job Details: 10/30/2024

Found units gearcase defective. Ordering gearcase and a few related parts. ; ordrng 1 W10821990 (Gearcase) and 1 W10396887 (Hub) and 6 8533953 (Screw)s and 1 W10721967 (Solutch)

We serviced a

MAYTAG DRYER - GAS

Model MGD4500MW1

Near Simi Valley, California 93063

Paul

Job Details: 10/30/2024

"Joe #7740224583Screen heater box, high limitUnit is leaving burn marks on clothes. Clothes is getting stuck to back and leaving an imprint of opening grid. ; ordrng 1 279980 (Box heater) and 1 W11050897 (High limit)"

We serviced a

KITCHENAID DISHWASHER

Model KUDS01FLSS6

Near Simi Valley, California 93065

Paul

Job Details: 10/30/2024

Will need to replace door latch and door seals. Door is hard to close and will pop open during cycle. ; ordrng 1 WP8574157 (Striker) and 1 8193830 (Latch) and 1 W11196317 (Gasket) and 1 W10864081 (Cabinet seal)

We serviced a

THERMADOR RANGE

Model PRG486WLG/01

Near Delano, California 93215

James

Job Details: 10/30/2024

Unt has grease on pc board causing it to stop functioning. Quoted for replacement pc board. Cx will replace part them selfs. Paid 175 service. $175.00 CC Auth# YLNE4L; ordrng 1 10005470 (Pc board)

We serviced a

WHIRLPOOL WASHER

Model WTW6157PW0

Near Delano, California 93215

James

Job Details: 10/30/2024

Unit has broken plastic at agitator reciever. Replaced Washplate. Also has damage to removable agitator. connectors broken. Ordering new agitator to complete unit. ; ordrng 1 W11614636 (Agitator)

We serviced a

GENERAL ELECTRIC WASHER

Model GTW465ASN9WW

Near Delano, California 93215

James

Job Details: 10/30/2024

"When arrived had customer load a light load and start unit. Unit started as normal, completed pre cycle steps, filled with water and began to agitator.. unit shut off after a few seconds of agitation. Ordering new control board unit also has lock failure according to Navybean unit. ; ordrng 1 WH03X29559 (Motor) and 1 WH03X32218 (Otor pulley) and 1 WH22X35597 (Main control) and 1 WH08X32657 (Lock)"

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Delano, California 93215

James

Job Details: 10/30/2024

Unit has unresponsive drain and wire harness damaged ordering new drain and harness. ; ordrng 1 W11665968 (Harness)

We serviced a

SPEED QUEEN WASHER

Model AWN43RSN116TW01

Near Bakersfield, California 93301

James

Job Details: 10/30/2024

Context sensitive switches causing unit to pause and cancel at random times. Ordering new switches. ; ordrng 2 204266 (Switches)s

We serviced a

GENERAL ELECTRIC DRYER - ELECTRIC

Model GTD33EASK0WW

Near Pixley, California 93256

Enrique

Job Details: 10/30/2024

Dryer is not heating (burned purple wire). Need main wire harness. Square trade will ship parts to customer.; ordrng 1 WE08X37137 (MAIN HARNESS ELECTRIC TL DRYER)

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Tulare, California 93274

Enrique

Job Details: 10/30/2024

Front load washer leaking from door ( broken bellow). ; ordrng 1 W11314648 (Bellow)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ1

Near Tulare, California 93274

Enrique

Job Details: 10/30/2024

Dishwasher leaking from front door. Tub and door seals were replaced on previous visit. The dishwasher didnt leak for 3 months. I tested the unit for 20 minutes. Found water running from the side of inner door and leaking down to the right corner. Bowed inner door. 2 JOOOOOB COUNT.; ordrng 1 W10908291 (DOOR-INNER) and 1 W10909089 (SEAL) and 1 W10861000 (DISPENSER)

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Apple Valley, California 92308

Cesar

Job Details: 10/30/2024

"Customer has video of failure, sounds like lock chatters or relay chatter. No codes recorded; ordrng 1 W11626074 (Control) and 1 W11670519 (Latch)"

We serviced a

WHIRLPOOL WASHER

Model WTW6157PB0

Near Victorville, California 92394

Cesar

Job Details: 10/30/2024

Test cycle all components tested good. Ran a normal cycle. unit started fill would pause and then continue to fill. It would repeat this until basket was full of water and it would never agitate. Determined software issues. Replaced control and retested unit and still having same problem. Per tech line to replace ACU and UI at the same time ; ordrng 1 W11680403 (Ui) and 1 W11627517 (Acu)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHD2369TF

Near Oceano, California 93445

George

Job Details: 10/30/2024

Installed ice maker advance it unit filling ok complete.; O-emld tckt

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW

Near Santa Maria, California 93458

George

Job Details: 10/30/2024

Customer not home called office no answer ok to reschedule.; O-emld tckt

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Santa Maria, California 93455

George

Job Details: 10/30/2024

Found washer not draining found broken lower harness need part to complete service.; ordrng 1 W11568984 (Harness)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Santa Maria, California 93454

George

Job Details: 10/30/2024

Found refrigerator not cooling compressor fan not turning on need check voltage ok need control board .; ordrng 1 W11742389 (Control)

We serviced a

GENERAL ELECTRIC DISHWASHER - BUI

Model GDT650SYVFS

Near Santa Maria, California 93458

George

Job Details: 10/30/2024

Customer wants to reschedule.; saved tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM04

Near Santa Maria, California 93458

George

Job Details: 10/30/2024

Found refrigerator constantly running need control to complete service; ordrng 1 W11595220 (Control)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ2

Near Apple Valley, California 92308

Brian

Job Details: 10/30/2024

Case#7740223687 Spoke with Techline. Tech line advised F9 E1 mid cycle is a fill error. Ordering water inlet assembly. ; ordrng 1 W11535094 (Water Inlet)

We serviced a

KITCHENAID REFRGERATOR

Model KRFC300ESS09

Near Thousand Oaks, California 91320

Richard

Job Details: 10/30/2024

Upon arrival inspected unit it was cooling as intended customer stated that the freezer got warm a few days ago and they possibly found that the door was shut all the way for the freezer I did find a ripped right had door gasket on fresh food section ordering part ; ordrng 1 W10830162 (Door gasket)

We serviced a

GENERAL ELECTRIC WASHER

Model GTW465ASN3WW

Near Fillmore, California 93015

Richard

Job Details: 10/30/2024

"Put arrival inspected unit and found unit with multiple problems connecting my navy bean found unit making loud, thumping noise inspected agitator, phone agitator, stripped off, ordering agitator and auger. Also found drive motor, making loud noises with low power ordering drive motor drive belt shift actuator. Clutch motor pulley and transmission pulley. Will need a two job count. Also needs pre-authorization.; ordrng 1 WH43X34257 (Agitator base) and 1 WH43X31240 (Auger) and 1 WH03X30517 (Mode shifter) and 1 WH05X24185 (Clutch) and 1 WH01X27538 (Belt drive) and 1 WH03X32097 (Puli) and 1 WH03X32218 (Motor pulley) and 1 WH03X29559 (Motor)"

We serviced a

GENERAL ELECTRIC DISHWASHER

Model PDT715SYN3FS

Near Bakersfield, California 93314

Chase

Job Details: 10/30/2024

Top rack is rusting is the only issue. I am not for sure if this is covered under the warranty. I will submit for authorization. ; ordrng 1 WD28X30220 (Drawer)

We serviced a

WHIRLPOOL GAS RANGE

Model WFG320M0MS0

Near Bradley, California 93426

Leo

Job Details: 10/30/2024

"On arrival, outer glass was Lakie with tech line referred to parts for 866-233-8547SR # 7740220724.Dejah with parts support, will email parts numbers for repair and got it documented.SR # 7740133724.; snapped 8 QuickPics"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near San Luis Obispo, California 93405

Leo

Job Details: 10/30/2024

"F3E0., error code n/aF9E1 also, UI acting glitchy, not responding to conduct diagnostics past error codes, Brandon with tech line, running test, it showed F2E3 error code, cannot verify issue, recommends to replace shifter.F7E3, F9E1, all over the place, order wire harness, UI control and main control boardsOrdering:W11513246 Main control, W11662366 UI control board and W11643701 Lower wire harness.SR#7740224368; ordrng 1 W11643701 (Lower wire harness) and 1 W11662366 (UI control board) and 1 W11513246 (Main control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW11

Near Calabasas, California 91302

Giovanni M

Job Details: 10/30/2024

CX was complaining that the unit was melting some of the food in the freezer. Upon diagnosis I found the Evap to not really have a frost pattern . And I found some really dark oil on the dryer. I was told that this needs to be lock-ringed. I would need someone to teach me how to do this. Or FaceTime me when Im at the call.; ordrng 1 W11512423 (Condenser) and 1 W11562258 (Evap) and 1 W11582579 (Compressor) and 1 W10913906 (Coupler) and 1 876765 (Tube kit) and 2 W11504445 (Coupler)s and 2 W11504449 (Coupler)s and 1 W11109499 (Drier) and 1 Lockringtool

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS05

Near Bakersfield, California 93307

James

Job Details: 10/30/2024

Ice maker not completing harvest. Harvest motor error. Ordering new ice maker. ; ordrng 1 W10873791 (Ice maker)

We serviced a

WHIRLPOOL WASHER

Model CET9000GQ2

Near Merced, California 95340

Cruz

Job Details: 10/30/2024

File # whirlpool commercial laundry does not give it out SR #- theres a kit that whirlpool will be sending to customer- installed new part (coin assembly) same issue not registering coin drops- cx will need to call us to install kit- ;

We serviced a

GENERAL ELECTRIC RANGE - ELECTRIC

Model JB645RKBSS

Near Lancaster, California 93536

Jonathan B.

Job Details: 10/30/2024

"JB out 10/30/24Installed replacement outer door glass (glass shipped directly to customer).Found outer black and inner door panel not aligned, damaged oven door handle.ORDERING (2) SPACER WB02X26631(2) SPACER WB02X38986(1) DOOR HANDLE. WB02X26631; ordrng 1 WB15X42631 (HANDLE-OVEN DOOR) and 2 WB02X26631 (SPACER)s and 2 WB02X38986 (SPACER)s"

We serviced a

KITCHEN AID RANGE

Model KFGD500EBS00

Near Bakersfield, California 93313

Chase

Job Details: 10/30/2024

Installed new regulator. Still smelling gas. Found major gas leak coming from both front tubes. Will replace gas lines and front manifold. Will have harness incase needed from being burnt out. ; ordrng 1 W11684563 (Manifold) and 1 W11685612 (Right front) and 1 W11230935 (Left front) and 1 W10642388 (Tubing)

We serviced a

GE WASHER

Model GTW845CPN0DG

Near Bakersfield, California 93313

Chase

Job Details: 10/30/2024

"Top load washing machines with motor inverters and user interface (UI) boards make clicking noises when there is a loss of communication to the main control board (MCB). The main control board will click every 7 - 10 seconds for different reasons of communication loss once the appliance is plugged in. This clicking is caused by the main control board relay resetting, attempting to re-establish communication between the main control board and user interface or inverter boardsWill follow service bulletin ; ordrng 1 WH22X29502 (Ui) and 1 WH03X29580 (Accelerometer)"

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model GFE28GYNJFS

Near Bakersfield, California 93311

Chase

Job Details: 10/30/2024

Upon arrival cx advised me they are having a New issue. FC fan is no longer running confirmed through diagnostics. We are getting voltage but motor will not engage. Will order new FC fan and install compressor on return visit. ; ordrng 1 WR60X35669 (FC fan) and 1 WR84X10113 (FZ kit)

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EFS00

Near San Bernardino, California 92404

Francisco

Job Details: 10/30/2024

"Cx not home, contact Cx on 323 number she stated she forgot about appt need a follow up. Reminded her to defrost 48 hrs prior to service.; saved tckt"

We serviced a

MAYTAG WASHER

Model MHW8630HC4

Near Ventura, California 93003

Isidro

Job Details: 10/30/2024

"Unit is still not dispensing soap, tech line needed for this call, reordering dosing pump and dispenser ; ordrng 1 W11316271 (Dosing soap motor pump) and 1 W11524106 (Drawer)"

We serviced a

FRIGIDAIRE ELECTRIC RANGE

Model GCWM3067AF

Near Exeter, California 93221

J.E.

Job Details: 10/30/2024

Called techline. Tech recommended replacing interlock switches. Ordering parts. ; ordrng 1 A23242801 (Interlock) and 1 A23243301 (Interlock) and 1 318647300 (Fuse)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ18

Near Calimesa, California 92320

Rod

Job Details: 10/30/2024

***********Needs 5 call counts. Need routed to allow for this job please dont over book complications can arise that require more than requested time to include hold time on phn with techline*****(( No cooling both compartments Confirmed..compressor leaking refrigerant at factory lok ring connector will need to replace compressor ; schdld next appmnt for 11/8 FRI 9-1

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Modesto, California 95356

Andrew

Job Details: 10/30/2024

Cx complaint. Not ice is dropping. Upon arrival. Ran diagnostics. This time. No power going to ice maker. Found wire harness faulty. LW11038922. Srs number. ; ordrng 1 LW11038922 (Freezer door)

We serviced a

KITCHEN AID REFRIGERATOR

Model KBSD608ESS01

Near Bakersfield, California 93314

Ron

Job Details: 10/30/2024

Tech was assigned as a helper;

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFW0

Near Los Angeles, California 91436

Leon

Job Details: 10/30/2024

Cx states that unit is not completing cycle After running diagnostic test get error code F9E1F5E2Ordering drain pump ; ordrng 1 W10425238 (Drain pump)

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Los Angeles, California 91604

Leon

Job Details: 10/30/2024

Drain pump constantly running Replaced drain pump unit still not working error code F3E1Ordering ACU and pressure hose ; ordrng 1 W11578563 (ACU) and 1 W10520039 (Pressure hose)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRFS2823AS9

Near Bakersfield, California 93309

Randy

Job Details: 10/30/2024

Unit door mullion not closing properly causing erratic cooling. Adjusted door height. Now door mullion working and sealing properly. Ice dispenser will spit out water initially when you have set to cube. ; ordrng 1 5304530878 (Valve)

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Bakersfield, California 93309

Ron

Job Details: 10/30/2024

Tested unit in quick wash found no noise everything worcking properly but found suspension bottoming out odering suspension rods ; ordrng 1 W11217817 (Suspension)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Merced, California 95348

Cruz

Job Details: 10/30/2024

Need work- found freezer slides to be jammed causing closing issues- found freezer gasket to be detaching and ripping as well- states authorization- ; ordrng 1 WPW10330991 (Bracket) and 1 WPW10330993 (Bracket) and 1 W11658402 (Slide) and 1 WPW10284682 (Bracket) and 1 WPW10284683 (Bracket) and 1 WPW10714545 (Gasket)

We serviced a

SPEED QUEENLLLL. WASHER

Model AWN432SP113TW04

Near Tehachapi, California 93561

Dane

Job Details: 10/30/2024

"203387PStevecalled tech support talked to Steve. Found timer sending voltage to both spin and agitate pins on motor, per tech support unit needs new timer and new motor kit.GET AUTHO FROM EW BEFORE ORDERING PARTS ; rqstng P&A on 1 38034P (Motor) and 1 203387P (Timer)"