Near Fowler, CA 93625
James
Job Details: 11/11/2020
DRYER AMANA NED4600DW1 Inspected unit and found broken coil on heating element. Replaced element and thermal cut off and tested. Unit now working as intended and customer approves functions at this time.
Near El Monte, CA 91732
Juan
Job Details: 11/11/2020
WASHER MAYTAG MGDB765FW0 "Gas valve coils checked weak. Replaced coils, checked ops, unit is working fine."
Near Victorville, CA 92394
Darren
Job Details: 11/11/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 Replaced water valve per techline recommendation.
Near Visalia, CA 93291
J.E.
Job Details: 11/11/2020
ICE MACHINE KITCHENAID KUIC15POZP0 Installed new pump and retested unit all tests passed at time of service.job completed
Near Rialto, CA 92376
Tyler
Job Details: 11/11/2020
DRYER MAYTAG MGD6230HW0 Blower wheel broke will return with motor Thursday.; schdld next appmnt for 11/12 THU !
Near Santa Clarita, CA 91351
Raymond
Job Details: 11/11/2020
RANGE KITCHENAID KFGG504KPS0 "Upon arrival broile not working, found gas tubing not inserted in broil burner housing. Secured and routed tubing and tested, unit functions as designed."
Near Santa Clarita, CA 91355
Raymond
Job Details: 11/11/2020
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Installed compressor, rc evap and checked 7nit. No leaks found. Charged with 5.3 oz of r134a. Tested, unit f7nctions as designed."
Near Santa Maria, CA 93454
George
Job Details: 11/11/2020
REFRIGERATOR KITCHENAID KRFF507HWH00 Found refrigerator not making ice need to replace ice maker ok to order part.; ordrng 1 W11294907 (icemaker)
Near Visalia, CA 93292
J.E.
Job Details: 11/11/2020
WASHER WHIRLPOOL MVWB835DW3 Uninstalled new electric control board and retested unit unit passed all test at time of service
Near Los Angeles, CA 91326
Randy
Job Details: 11/11/2020
REFRIGERATOR KITCHENAID KBSN602ESS01 Modules out needs modules. Don’t have n e more in truck. ; ordrng 6 W11462342 (MODULES )s
Near Arvin, CA 93203
Mitch
Job Details: 11/11/2020
DRYER MAYTAG MGDB835DW Upon arrival customer stated unit is squeaking. Tested and found unit is squeaking bad unit is needing new dryer repair kit. Please reschedule when parts arrive. ; ordrng 1 4392067 (dryer repair kit)
Near Lamont, CA 93241
Mitch
Job Details: 11/11/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Upon arrival customer stated unit is not cooling and the control just have dashes on them not able to make selection the unit will then start cooling on its own and then stop. Found unit control is out with dashes not able to make selection or go into diagnostic. Unit is needing new control ordering control.; ordrng 1 WPW10503278 (refer elect cont brd)
Near Bakersfield, CA 93307
Mitch
Job Details: 11/11/2020
DRYER MAYTAG MGDB765FW0 Upon arrival customer stated unit is not drying properly tested unit and found unit tot have bad gas coils looked on truck stock and could not find coils ordering coils ; ordrng 1 279834 (2 coil gas valve set)
Near Bakersfield, CA 93305
Mitch
Job Details: 11/11/2020
WASHER WHIRLPOOL WFW85HEFC1 Upon arrival customer stated unit is not draining and is not working properly. Found unit to give error code long drain and pressure fault and long fill ordering valve pressure switch and pump ; ordrng 1 W10599356 (water inlet valve) and 1 WPW10448876 (switch-wl) and 1 WPW10605427 (pump-water)
Near Bakersfield, CA 93306
Mitch
Job Details: 11/11/2020
DISHWASHER KITCHEN AID KDTM404KPS0 Upon arrival customer stated unit wheel is broken found right side adjuster wheels cracked broken unit is needing new adjuster ordering adjuster. Please reschedule customer when parts arrive. ; ordrng 1 W11268086 (ADJUSTER )
Near Los Angeles, CA 91326
Randy
Job Details: 11/11/2020
FREEZER KITCHENAID KBFN506ESS00 Icemaker won’t stop making ice. Shut off arm not responding ; ordrng 1 W11397192 (ICE MAKER )
Near Los Angeles, CA 91331
Randy
Job Details: 11/11/2020
WASHER WHIRLPOOL WTW5100HC0 Found leaking from water valve housing ; ordrng 1 W11400157 (DRAWER. )
Near Bakersfield, CA 93312
Chase
Job Details: 11/11/2020
RANGE KITCHEN AID KSGB900ESS Found front right burner having trouble trying to light. Took off burner head and cleaned out slits. Reinstalled burner. All ops now testing out normal and burner now coming on with no problems. Job complete.
Near Santa Maria, CA 93455
George
Job Details: 11/11/2020
WASHER WHIRLPOOL WFW8620HW2 Found washer with exexively soap removed retested check out ok complete no dents or dings cause by tech.
Near Santa Maria, CA 93455
George
Job Details: 11/11/2020
RANGE WHIRLPOOL WFG525S0HB Found oven Testing ok customer concern burning food in oven too hot put into a test unit set at 350 tested ok 350 complete no dents or dings cause by tech.
Near Delano, CA 93215
Chase
Job Details: 11/11/2020
WASHER WHIRLPOOL WTW5000DW3 Installed new basket. Retested unit and unit is still making loud screech sound during spin cycle. Called into WPL tech line and spoke with Rich. Ran tests on shifter arm. Found shifter arm not going fully into shift causing for this sound. Will need to replace shifter. SR#7729253965; ordrng 1 W10913953 (ACTUATOR )
Near West Covina, CA 91791
Stephen
Job Details: 11/11/2020
DRYER WHIRLPOOL WGD9620HC0 Ran diagnostics. No error codes found. No heat. Found red wire terminal to heat relay backed out. Reinserted terminal into connector. Ran test cycle. Tumbling and heating properly at this time. Instructed customer NOT to use foil ducting. Complete.
Near Bakersfield, CA 93313
Chase
Job Details: 11/11/2020
RANGE WHIRLPOOL WFG505M0BS3 Found middle and front right burner not lighting up. Installed new burner heads. Right burner now coming on. Still no middle burner coming on. No spark coming from middle burner at all indicating a bad .FP from pre ID ordered wire harness for me. ; ordrng 1 WPW10110523 (SPARK MODULE )
Near Bakersfield, CA 93308
Dane
Job Details: 11/11/2020
DISHWASHER WHIRLPOOL WDT920SADM1 Upon arrival The unit was leaking. Found the dishwasher tub twisted so the door would not seal. Customer declined repairing tub
Near Madera, CA 93637
Marshall
Job Details: 11/11/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 Control lock was stuck on cust didn’t know how to get it out unlocked test run complete everything working properly job complete.
Near Los Angeles, CA 91352
Raymond
Job Details: 11/11/2020
WASHER WHIRLPOOL WTW5000DW2 "Upon arrival unit not operating, found shorted components on j2 connector. Drain pump, motor and capacitor, main control has burn marks. ; rqstng P&A on 1 W10876600 (drain pump) and 1 W11116590 (cntrl-elec) and 1 W11283592 (motor-drve) and 1 W11395618 (CAPACITOR)"
Near Los Angeles, CA 91342
Raymond
Job Details: 11/11/2020
WASHER WHIRLPOOL WTW5000DW1 "Upon arrival unit not filling with water, found shorted control and water valve. ; rqstng P&A on 1 W11116590 (cntrl-elec) and 1 W11210459 (valve)"
Near Oxnard, CA 93035
Hector Zuleta
Job Details: 11/11/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Customer is concerned of fresh food compartment ice maker not producing ice and freezer compartment door not closing properly. I set the unit in diagnostic and ran Test #56 (Compartment ice maker error) and there was a E5 code (Bad ice maker thermistor). Ordered ice maker and adjusted freezer door.; ordrng 1 W11294907 (icemaker)
Near Glendora, CA 91741
Andy
Job Details: 11/11/2020
WASHER WHIRLPOOL WTW6600SW0 "Making noise and not spinning,; ordrng 1 WPW10076270 (screw)"
Near Pomona, CA 91767
Andy
Job Details: 11/11/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "No cool, called techline sr#7729257445; ordrng 1 WPW10507886 (compressor)"
Near Porterville, CA 93257
J.E.
Job Details: 11/11/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Cycled unit and found lights not working and freezer and refrigerator. Check lAll lights and found two LED lights not working. Light will have to be replaced.; ordrng 1 W10695459 (module)
Near Fresno, CA 93711
Timothy
Job Details: 11/11/2020
REFRIGERATOR WHIRLPOOL WRF757SDHV00 "Checked temperature in the RC and found them at about 60f and the FC is -5f. The set temps are 37 and 0. Ran test 3 and found the damper opening and closing, 12vdc at board and the harness connection in the FC. Unit needs a new evaporator fan and door switches.(7729256327); ordrng 1 W11224591 (motor-evap) and 3 W11384469 (FC DOOR SWITCH)s"
Near Santa Clarita, CA 91350
Randy
Job Details: 11/11/2020
OVEN KITCHENAID KOSE500ESS02 Found unit not heating.Not heating needs thermistor. Found not heating during broil or bake. Replaced w truck stock but not compatible. Needs right one. Also bringing board. Might be the relay. ; ordrng 1 W11179310 (cntrl-elec) and 1 WP4449751 (thrmst-fix)
Near Kingsburg, CA 93631
James
Job Details: 11/11/2020
REFRIGERATOR WHIRLPOOL WRF535SWHW00 Spoke to techline Bryan. Told to measure voltage from N to V. Ice maker not getting voltage to module from Spot N to Spot V bad ice maker module. Ordering new ice maker. ; ordrng 1 W10884390 (icemaker)
Near Dinuba, CA 93618
James
Job Details: 11/11/2020
DRYER WHIRLPOOL WED4815EW1 Found unit with broken shaft on timer. Ordering new timer and knob. Will replace when parts arrives. ; ordrng 1 W11501455 (KNOB TIMER) and 1 WPW10185982 (timer)
Near Bakersfield, CA 93304
James
Job Details: 11/11/2020
REFRIGERATOR KITCHENAID KRFC704FPS Unit has ice blockage and broken handle holding ice bin in place and not allowing for ice to dispense. Ordering new ice bin. ; ordrng 1 W10910401 (ice-contnr)
Near Bakersfield, CA 93304
James
Job Details: 11/11/2020
WASHER WHIRLPOOL WTW4955HW1 "Unit going off balance and making noises during spin. Needs new splutch, belt and suspension. Unit also has rust or possible corrosion at bottom of drum inside. (Pic in quick pics). Ordering new splutch and belt. Will install suspension on return. ; ordrng 1 W10721967 (drive pulley) and 1 W11239857 (belt)"
Near Bakersfield, CA 93311
Chase
Job Details: 11/11/2020
WASHER MAYTAG MVWB835DW1 "Cx concernedunit will not power on. Confirmed,Ed 120v at outlet. Will need to replace control and console. Ordering parts ; ordrng 1 W10861510 (CONSOLE) and 1 W11024149 (CONTROL)"
Near Bakersfield, CA 93311
Chase
Job Details: 11/11/2020
WASHER MAYTAG MHW8200FC0 "F9e1, F3e1, long drain error code. Ran through diagnostics and unit draining out very slowly. Will need to replace pump. ; ordrng 1 WPW10605427 (PUMP)"
Near Bakersfield, CA 93307
Chase
Job Details: 11/11/2020
WASHER WHIRLPOOL WFW75HEFW0 "F9e1, F3e1, F8e3, F5E2, found unit not filling at all. Confirmed water coming from supply. Will need to replace water valve, also ordering latch Incase due to error code. ; ordrng 1 W10599356 (VALVE) and 1 WPW10443885 (LATCH)"
Near Madera, CA 93638
Marshall
Job Details: 11/11/2020
MICROWAVE JENN-AIR JMW2430DS01 Found bad control panel stuck key error code rr for new control.; ordrng 1 W10887855 (panl-cntrl)
Near Fresno, CA 93720
Alan
Job Details: 11/11/2020
WASHER WHIRLPOOL WTW5105HW0 Removed and replaced strike and motor motor was defective ordering new motor will complete job and motor arrives.
Near Los Angeles, CA 91607
Randy
Job Details: 11/11/2020
RANGE WHIRLPOOL JGRP548HL00 New home Cx light don’t turn off all the time. ; ordrng 1 W11355248 (UI)
Near Malibu, CA 90265
Joe
Job Details: 11/11/2020
RANGE JENN-AIR n/a Unit needs a spark module job is prepaid ; ordrng 1 W10332287 (igntr-oven)
Near Porterville, CA 93257
J.E.
Job Details: 11/11/2020
WASHER WHIRLPOOL WFW560CHW0 Cycled unit and found user interface blinking will not do anything else tried going into diagnostics but was unsuccessful you I will have to be replaced at this point.; ordrng 1 W11325580 (cntrl-elec)
Near Fresno, CA 93706
Irvin
Job Details: 11/10/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Power was already removed. Installed control board. Plugged in unit, programmed fridge. Passed. All ops normal. Allow 24 hrs to cool."
Near Turlock, CA 95382
Cruz
Job Details: 11/10/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "File # 7729238144 WP TL - cx claims that ice is not going into the cup when dispensing ice comes out to fast and gets all over the floor, found door ajar icon not working when the door open seem like it works intermittent, cx said that flap on the separator will not close all the way as well, TL the door switch can be the cause of these issues, TL said go ahead and replace these parts all at the same time. Ordering parts per WP. ; ordrng 1 W11089236 (CNTRL ELEC) and 1 W11098702 (SEPARATOR ASSEMBLY ) and 1 W11130216 (PANEL UI) and 1 W11396033 (LIGHT SWITCH )"
Near Turlock, CA 95380
Cruz
Job Details: 11/10/2020
DRYER MAYTAG MEDC465HW0 "Fixed- installed new parts (seal door, temp switch, timer) tested the appliance in a high heat cycle it heated fine, runs quiet, good air flow, allow 1-2 hrs for seal door to cure, the appliance is working fine at this time, cx ok repair."
Near Turlock, CA 95380
Cruz
Job Details: 11/10/2020
WASHER MAYTAG MVWX655DW0 "Needs more work- found suspension to be weak causing wash basket to bang sides during spin cycles, found wash plate to be cracked and lose causing agitation/spin issues, checked the appliance for codes found none, ordering parts for the appliance. ; ordrng 1 W10902814 (WASH PLATE ) and 1 W11130362 (SUSPENSION )"
Near Waterford, CA 95386
Cruz
Job Details: 11/10/2020
DRYER MAYTAG MEDC465HW0 "Needs more work- found the appliance not cycling properly temp switch is working intermittently, there is no duct installed look at pics, found good air flow, checked termail block for proper voltage and found 240v, cx claims that there are not over loading and when drying only 3 towels they have to run the appliance 3 times, ordering parts for the appliance. ; ordrng 1 WP8578354 (TEMP SWITCH )"
Near Madera, CA 93637
Marshall
Job Details: 11/10/2020
ICE MACHINE KITCHENAID KUIX535HPS00 Called tech line found out unit has bad drain pump rr for new pump.; ordrng 1 WPW10489125 (pump)
Near Madera, CA 93638
Marshall
Job Details: 11/10/2020
WASHER AMANA NTW4516FW3 Found F3e2 error code for water temp sensor and control rr for water valve and control ; ordrng 1 W11170317 (cntrl-elec) and 1 W11210463 (valve)
Near Madera, CA 93636
Marshall
Job Details: 11/10/2020
WASHER MAYTAG MVW7230HW0 Found clogged water valve rr for water valve and despenser assembly.; ordrng 1 W11400157 (DESPENSER ASSEMBLY )
Near Madera, CA 93636
Marshall
Job Details: 11/10/2020
COOKTOP WHIRLPOOL WCG55US0HS00 Ordering pressure regulator front left burner dies out when on low rr for parts.; ordrng 1 W11087445 (regulator)
Near San Luis Obispo, CA 93405
Brandon
Job Details: 11/10/2020
RANGE WHIRLPOOL MGS8800FZ1 "Upon inspection, found a small visible scratch on panel control of the unit. Cx said it happened during installation while installers were removing tape. Ordering new panel control; ordrng 1 W10680371 (panl-cntrl)"
Near San Luis Obispo, CA 93405
Brandon
Job Details: 11/10/2020
REFRIGERATOR KITCHENAID KRFC300ESS03 Units right side refrigerator door has dent in the top (see pics). Purchased 10/21/20. Unit is stainless steel model. Ordering SS right side door.; ordrng 1 13107887SQ (dor-fip ss)
Near Arvin, CA 93203
Mitch
Job Details: 11/10/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Upon arrival customer stated unit is not cooling in both sections found unit o have huge block of frost/ice on evapu it is needing new bimetal harness control and damper ; ordrng 1 W11236851 (diffuser) and 1 W11449066 (HARNESS )
Near Bakersfield, CA 93306
Mitch
Job Details: 11/10/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Upon arrival customer stated unit is leaking worse from the left side. Tested unit and found unit is leaking called techline auto document per techline 10 min into cycle the unit will do a deep under wash and if spray arm is clogged it will cause this found unit spray arm clogged per techline unit needs spray arm File number 7729239140 ordering spray arm ; ordrng 1 W10837249 (spray arm lower)
Near Bakersfield, CA 93306
Mitch
Job Details: 11/10/2020
WASHER MAYTAG MVW6230HW0 Upon arrival customer stated unit is not working properly and is making a noise under the unit. Tested unit in diagnostic mode coded f0e7 cycle started with cloths in clean wash cycle. And f0e3 overload tested unit in cycle unit is not getting to full spin and is making a scraping sound coming from cam ordering cam and capacitor.; ordrng 1 W10721967 (drive pulley) and 1 W11395618 (CAPACITOR )
Near Bakersfield, CA 93307
Mitch
Job Details: 11/10/2020
WASHER MAYTAG MVWC465HW2 Upon arrival customer stated that the unit is dead. Tested unit and found unit is not powering on and full of water unit is needing pump control and valve ; ordrng 1 W10919003 (pump-water) and 1 W11025984 (valve) and 1 W11249158 (cntrl-elec)
Near Bakersfield, CA 93305
Mitch
Job Details: 11/10/2020
WASHER MAYTAG MVWC565FW Upon arrival customer stated unit is not filling with a lot of water like his old washer. Vested unit in diagnostic mode unit did not code tested in cycle unit is filling with proper amount of water unit is functioning properly at this time of service. Instructed customer that this is the correct amount of water and proper use and care of unit.
Near Bakersfield, CA 93304
Mitch
Job Details: 11/10/2020
WASHER WHIRLPOOL WFW75HEFW "Upon arrival customer stated after cycle is over pump will keep trying to drain and door will stay locked customer has to unplug unit to reset computer, tested unit in diagnostic mode unit coded pressure fault p. Tested and found unit is needing pressure switch ordering switch.; ordrng 1 WPW10448876 (switch-wl)"
Near Arroyo Grande, CA 93420
Jim
Job Details: 11/10/2020
MICROWAVE KITCHENAID KMBS104ESS03 Replaced switches and rod. Replaced display board and main relay board. Unit display and heating are working properly BUT the light transformer is humming when the door is open. Need transformer; ordrng 1 W11238401 (transformr)
Near Lancaster, CA 93535
Patrick
Job Details: 11/10/2020
DISHWASHER WHIRLPOOL WDF330PAHW0 Found the unit not latching properly. Strike was in wrong position. Repositioned and tested unit. All ops checked good
Near Lancaster, CA 93536
Patrick
Job Details: 11/10/2020
DISHWASHER WHIRLPOOL KUDT03FTSS2 Found. The unit having issues with the springs; ordrng 2 WP8270020 (door spring)s
Near Lancaster, CA 93535
Patrick
Job Details: 11/10/2020
WASHER WHIRLPOOL WTW7500GC Left rear suspension off causing issues. Reinstalled and secured. Tested unit. All ops checked good
Near Lancaster, CA 93536
Patrick
Job Details: 11/10/2020
OVEN WHIRLPOOL WOD77EC0HS Installed control and it still doesn’t want to work. The control relays seem to be cycling. Needs element and tod ; ordrng 1 W11292248 (ELEMENT ) and 1 WP4449751 (thrmst-fix)
Near Rosamond, CA 93560
Patrick
Job Details: 11/10/2020
RANGE WHIRLPOOL WFG320M0BS3 Light no working again. Checked bulb and the bulb is good. Order control and socket ; ordrng 1 W10856866 (sockt-lite) and 1 W11126814 (cntrl-elec)
Near Los Banos, CA 93635
Kenneth
Job Details: 11/10/2020
DRYER WHIRLPOOL WED7500GC0 Installed element and tested unit. Unit is now working properly. Customer approves function at this time.
Near Dos Palos, CA 93620
Kenneth
Job Details: 11/10/2020
WASHER WHIRLPOOL MVWX600BW0 Found unit with stuck open valve. Unit poiring water into unit. Unplugged unit and went down to a trickle. Ordering new water valve and board. Will need new actuator. Actuator is just shifting back and forth from spin to agitate. Rescheduled customer for friday 11-13-20; ordrng 1 W10581557 (Control) and 1 W11168740 (Cold valve)
Near Los Banos, CA 93635
Kenneth
Job Details: 11/10/2020
WASHER WHIRLPOOL MHW5630HC2 Found unit getting a ticking noise. Nut on rotor tapping on the factory indentation of panel in the middle of panel. Talked to techline. Was told to remove panel and flatten the indentation to give nut a little more clearance. Did so. Tested. Unit is working properly. SR#7729241423 - Bruce
Near Los Banos, CA 93635
Kenneth
Job Details: 11/10/2020
RANGE JENN-AIR JDS8850BDS Found unit not ignoring front right burner. Burner head need to be replaced. On both front left and front right. Cap on front left needs replacing. Customer declined repair.
Near Fresno, CA 93711
Timothy
Job Details: 11/10/2020
REFRIGERATOR WHIRLPOOL ASD2575BRW01 Unit needs a new thermostat. WPW10583800; ordrng 1 WPW10583800 (thermostat)
Near Clovis, CA 93619
Timothy
Job Details: 11/10/2020
OVEN WHIRLPOOL KOSE500ESS04 Called WPTS to document (7729241972) told to check sp (W10565140) -25f for glass 2 inches from sides. If the noise can not duplicate they can’t recommend part. The cooling fan is the source of the sound. Could not duplicate motor sound.; 2 W11245567 (blower)s
Near Rancho Cucamonga, CA 91701
Tyler
Job Details: 11/10/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Customer stated that unit will not let him change temps. Ordering main control not in stock.; ordrng 1 WPW10503278 (refer elect cont brd)
Near Shafter, CA 93263
Chase
Job Details: 11/10/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "This is past 7 days and a new problem. Diagnosed unit. Made sure connection to junction box is good, not receiving 120v to unit. This is a voltage issue. Instructed cx to get electrician out to get problem corrected. All ops testing normal with this machine."
Near Shafter, CA 93263
Chase
Job Details: 11/10/2020
WASHER MAYTAG MVWC465HW2 Cx concerned unit is leaving clothes wet at the end of the cycle. Found latch not engaging. Installed new latch. Calibrated then tested. All functions now testing out normal with no failures. Job complete.
Near Shafter, CA 93263
Chase
Job Details: 11/10/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Installed new icemaker. Re-tested and unit passed all test with no failures. Job complete.
Near Shafter, CA 93263
Chase
Job Details: 11/10/2020
WASHER MAYTAG MVW7232HW0 "F1e2, f8e6, F0e3, F0e5, f7e9, received 5 different error codes. Ran through service diagnostics and unit would not start through diagnostics cycle. Will need to replace control board and latch. Part out of stock.; ordrng 1 W11419171 (CNTRL)"
Near Alpaugh, CA 93201
Chase
Job Details: 11/10/2020
WASHER MAYTAG MVWC565FW2 "Diagnosed unit. Found improper drain setup also only one water supply line going to unit. Ran through service diagnostics. Unit is draining while trying to fill this is due to an improper install. All ops with this machine are working by design nothing wrong with unit only the install. Called WPL to document, talked with Cathy, per WPL do not send us back out on this issue this is a cx obstruct issue and also advised from WPL that unit needs to be inside in a climate controlled area. Unit is working by design. Job complete. SR#7729240474"
Near Pomona, CA 91768
Andy
Job Details: 11/10/2020
DRYER WHIRLPOOL WGD4616FW "Not turning on, found motor bad and rollers; ordrng 1 279827 (motor!dryer) and 1 349241T (support,roller) and 1 WGD4616FW (BLOWER WGD4616FW)"
Near Pomona, CA 91767
Andy
Job Details: 11/10/2020
WASHER MAYTAG MVWX655DW1 "Not responding, found control not working, replaced control and tested unit working properly"
Near West Covina, CA 91790
Andy
Job Details: 11/10/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 "No power, found wire Not connected reconnected wire tested unit working good filled washed and drained"
Near Glendora, CA 91741
Andy
Job Details: 11/10/2020
REFRIGERATOR KITCHENAID KRFF507HWH00 "Not making ice, found icemaker stuck on cycle, repaired icemaker and ran test icemaker passed and filled with water. Tested unit working properly"
Near La Verne, CA 91750
Andy
Job Details: 11/10/2020
WASHER WHIRLPOOL WTW5000DW2 "Unit shakes bad, replaced gearcase,washplate,basket,pulley tested unit working properly"
Near Azusa, CA 91702
Andy
Job Details: 11/10/2020
DRYER WHIRLPOOL WED5620HW1 Needs display control ; ordrng 1 W11378949 (CONTROL W11378949)
Near Baldwin Park, CA 91706
Andy
Job Details: 11/10/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Making noise, found icemaker making noise, adjusted icemaker fill tube to valve advance and tested unit working good"
Near Baldwin Park, CA 91706
Andy
Job Details: 11/10/2020
REFRIGERATOR WHIRLPOOL WRF993FIFM Needs defrost and replaced drain tube ; ordrng 1 W11252097 (extension)
Near Baldwin Park, CA 91706
Andy
Job Details: 11/10/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV02 "Not cooling good, food low frost pattern, replaced compressor,evaporator tested unit working properly"
Near Bakersfield, CA 93309
James
Job Details: 11/10/2020
ICE MACHINE KITCHENAID KUIX505ESS2 Drain tube missing causing ice to melt at rear.; ordrng 1 W10539379 (tube)
Near Alhambra, CA 91801
Francisco
Job Details: 11/10/2020
REFRIGERATOR WHIRLPOOL WRS315SNHM03 Started working on unit noticed broken capillary tubing . It was tucked into foam but cut. Contacted tech line and documented. Informed cx they will be contacted for a replacement unit.Sr7729238754
Near Santa Clarita, CA 91355
Randy
Job Details: 11/10/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Ice build up at the fresh food compartment. Over frosted to where the door can’t be opened. Needs to be left off for us to open unit and defrost unit. ; 1 W10389152 (support) and 1 W10633627 (motor-evap) and 1 W10789393 (cntrl-elec) and 1 W10837236 (harns-wire) and 1 W11188493 (cover-evap) and 1 W11457241 (PAN DRIP ) and 1 WPW10248595 (control)
Near Santa Clarita, CA 91355
Randy
Job Details: 11/10/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Bad compressor won’t start cooling. ; ordrng 1 W10832994 (compressor) and 1 W10913906 (coupler) and 1 W11087200 (invrtr-box)
Near Los Angeles, CA 91423
Randy
Job Details: 11/10/2020
DISHWASHER AMANA ADB1400AGW1 Replaced parts now working as designed Job complete.
Near Burbank, CA 91504
John
Job Details: 11/10/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ01 "the freezer door was not closed, frost built up around the icemaker system, and jammed the icemaker on the door. Defrosted the icemaker, asked the customer to rearrange items so the freezer door closes smooth and easy."
Near Los Angeles, CA 91331
Randy
Job Details: 11/10/2020
DRYER WHIRLPOOL WGD4815EW2 Found not starting bad fuse removed and replaced now working as designed.
Near Los Angeles, CA 91402
Randy
Job Details: 11/10/2020
M/W OTR WHIRLPOOL WMH32519HZ4 Found loud magnetron. Replaved now working as designed. Job complete
Near Burbank, CA 91504
John
Job Details: 11/10/2020
DISHWASHER KITCHENAID KDTM704ESS0 "The heater is cracked, the dishwasher rack is falling a part due to rust. The spray arm is bent/warped. The detergent cup door came off, ordering the parts that I need.; ordrng 1 W10703867 (heater) and 1 W10707978 (dishrack) and 1 W10860176 (arm-spray) and 1 W10861000 (detergent dispenser) and 1 W11170316 (cover) and 1 W11177741 (gasket) and 3 WPW10082853 (pivot-tine)s"
Near Glendale, CA 91206
John
Job Details: 11/10/2020
RANGE WHIRLPOOL WFG320M0BS3 "The oven gives off a plastic smell, and smokes right at the front section. Removed leftover plastic or some type of debris on the inside of the oven below the bake pan. The oven tested good at this time. Note, let the customer knows that the first time heating the oven it may smoke for a bit."
Near Burbank, CA 91506
John
Job Details: 11/10/2020
DRYER MAYTAG MEDC465HW0 "Concern of the dryer making too much noise, cleaned and lubed the support rollers. Removed debris from the drum bearing. The dryer tested good at this time. The dryer is in excellent condition."