Near Fresno, CA 93727
Timothy
Job Details: 01/21/2020
WASHER MAYTAG MHW6630HW Customer states that occasionally the unit will leak. They have a video which shows foam on the floor behind the unit. The video does not show the origin of the foam but just by its density i feel it must have come out of the vent. Found a service pointer (W11419643) on this issue. Checked for faults and ran a service test. Unit showing a 0-2(oversuds) 8-1;1 W11036940 (DEFLECTOR)
Near Glendale, CA 91208
Leon
Job Details: 01/21/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Cxstates unit has a water leak.After running diagnostic check find that ice buildup in fresh food section next to evaporator.Checked drain tube and it’s clean.Fan motor is not running.Ordering evaporator cover with fan motor.; ordrng 1 W11256332 (cover-evap)
Near La Crescenta-Montrose, CA 91214
Leon
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRS571CIHB01 Cx states unit is making clunking noise.After running diagnostic check find that unit unit has a bad diffuser air dumper assembly.Ordering diffuser ; ordrng 1 W11164593 (diffuser)
Near Glendora, CA 91741
Andy
Job Details: 01/21/2020
FREEZER KITCHENAID KFIL27CXMS0 "Not dispensing water, replaced water valve and tested unit working properly"
Near Arroyo Grande, CA 93420
George
Job Details: 01/21/2020
DISHWASHER KITCHENAID KDTE104DSS1 Installed part tested check out ok complete . No dents or dings cause by tech
Near Grover Beach, CA 93433
George
Job Details: 01/21/2020
WASHER WHIRLPOOL WFW85HEFC1 Installed drain pump retested check out ok complete. No dents or dings cause by tech.
Near Ripon, CA 95366
Lance
Job Details: 01/21/2020
REFRIGERATOR KITCHEN AID KRMF706EBS01 "Needs more work- found refrigerator evaporator thermistor cracked. Customer did defrost entire unit, advised customer we need to re route with additional parts to complete repair. Took photo of cracked thermistor evap.; ordrng 1 W11087438 (motor-evap) and 1 W11294907 (icemaker)"
Near Los Angeles, CA 91042
Leon
Job Details: 01/21/2020
WASHER MAYTAG MVWB865GW0 Replaced all selected parts.After running diagnostic check unit working properly as designed
Near Rialto, CA 92376
Rod
Job Details: 01/21/2020
WASHER MAYTAG MVWC416FW1 Confirmed inop controlVoltage to control but no action from control.; 1 W11162436 (cntrl-elec)
Near Hanford, CA 93230
Enrique
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRS322FDAM04 Inspected whirlpool refrigerator . Both compartments light shorted . Installed new parts . Now all functions work as designed . No leaks .
Near Hanford, CA 93230
Enrique
Job Details: 01/21/2020
REFIRGERATOR KITCHEN AID KBFN502ESS02 Installed all the parts . All functions tested normal .
Near Manteca, CA 95336
William
Job Details: 01/21/2020
OVEN JENN-AIR JJW2827DS01 "Replaced control panel that was shipped cx from jennair, programmed model number & setup, tested bake & panel functions. Sent part not needed."
Near Crows Landing, CA 95313
William
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRT111SFDM04 "Found unit not plugged in, on porch in the weather. Plugged unit in, found unit cooling, drain plugged with infestation. Called asurion reported issue. Ref #1581455143"
Near Redlands, CA 92373
Rod
Job Details: 01/21/2020
REFRIGERATOR MAYTAG MFX2876DRM00 Icemaker notproducingVerified ice tube frozen..................”related to last service”? Couldn’t be sure
Near Oxnard, CA 93035
Hector Zuleta
Job Details: 01/21/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Customer states dishwasher leaking. I checked the unit and I found the Sump & Motor Assembly is leaking due to missing Sump tab. Ordered Sump & Motor Assembly (W11025157).; ordrng 1 W11025157 (pump&motor)
Near Visalia, CA 93291
Enrique
Job Details: 01/21/2020
WASHER MAYTAG MVWB835DW0 "Installed central electric . Performed calibration , ran rinse & spin cycle . I waited there until cycle ended . The Unit drained all the water out as designed ."
Near Burbank, CA 91501
Leon
Job Details: 01/21/2020
REFRIGERATOR KITCHEN AID KRFF707ESS01 Cx states unit is not cooling and not producing ice.After running diagnostic check find that unit has a compressor issue; ordrng 1 W10832994 (compressor) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer)
Near Grover Beach, CA 93433
George
Job Details: 01/21/2020
WASHER MAYTAG MVWX655DW2 Installed parts tested check out ok complete. No dents or dings cause by tech.
Near Morro Bay, CA 93442
George
Job Details: 01/21/2020
DISHWASHER WHIRLPOOL MDB4949SHZ0 Found dishwasher checking ok customer concern not draining at times found some upstruction on air gap clear retested check out ok complete.no dents or dings cause by tech.
Near Oak Park, CA 91377
Joe
Job Details: 01/21/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 Replaced afoot but unit needs new ui because it broke coming out. Ordering part.; ordrng 1 W11330487 (panel-ui)
Near Strathmore, CA 93267
Erick
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL GI6SDRXXY Cycled unit and found unit over cooling and fresh food section. Tested unit through diagnostics and found damper door opening and closing with no errors. Cycle through the misters and thermistor are reading properly. Found unit with bad control board causing the failure. Customer declined service at this time for further repairs. Job complete
Near Bakersfield, CA 93309
Patrick
Job Details: 01/21/2020
REFRIGERATOR BO KITCHEN AID KRFF507ESS "No cool. The compressor is very hot to the touch needs new one ; 1 W10832994 (compressor), states that autho needed"
Near Porterville, CA 93257
Erick
Job Details: 01/21/2020
WASHER MAYTAG MVWC565FW1 Called unit and found unit door latch failure causing it not to advanced and wash. Replaced lid lock. Re-tested it and it passed all test with no errors. Job complete
Near Bakersfield, CA 93312
Erick
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRF989SDAE03 Installed new drip pan. Defrosted ice build up down to drain. Unit is no longer leaking. Job complete
Near Pasadena, CA 91101
Francisco
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL KRMF606ESS00 Checked unit found rusted auger motor unable to move. Needs new auger motor attempted removing shaft but it is too corroded. Needs new shaft ordering part and RS for Tuesday.; ordrng 1 WPW10347114 (shaft)
Near Adelanto, CA 92301
Darren
Job Details: 01/21/2020
REFRIGERATOR KITCHEN AID KRMF706ESS01 "Filter housing leaks, ordered needed part.; ordrng 1 W11194438 (housing)"
Near Monrovia, CA 91016
Andy
Job Details: 01/21/2020
REFRIGERATOR KITCHENAID KUBL304ESS00 "Not cooling and makes noise, replaced evap cover and defrost shield tested unit working properly"
Near Bakersfield, CA 93308
Erick
Job Details: 01/21/2020
WASHER MAYTAG MVWX655DW0 Install new parts on unit. Re-tested it and it passed all test with no failures. Job complete
Near Bakersfield, CA 93307
Dane
Job Details: 01/21/2020
DRYER WHIRLPOOL MGDC300BW0 "When I open unit to change belt I found th motor pulley snapped and cut the belt. Unit will also need new motor.; 1 279827 (motor!dryer)"
Near Bakersfield, CA 93313
Dane
Job Details: 01/21/2020
DRYER WHIRLPOOL WGD7500GC Upon arrival the unit would pop open when in use. Installed door catch and it still happened. Unjt needs new door and hinges; ordrng 1 W11126813 (door) and 1 W11371722 (HINGE) and 1 W11376139 (HINGE)
Near Pasadena, CA 91106
Francisco
Job Details: 01/21/2020
REFRIGERATOR KITCHENAID KRFC300ESS03 Checked unit found gap on fc gasket. Used heat gun to treat gasket and unit now checks ok.
Near Atascadero, CA 93422
Tom
Job Details: 01/21/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Upon arrival, found excessive water in bottom of Sump, debris in water. Ran unit, water flow good, Recirculation Pump good, Drain good. Four cups placed in Upper Rack, same size, different amounts of water in cups. Order all Spray Arms./Lower Spray Arm - (W10837249)Mid Spray Arm - (WPW10498900)Upper Spray Arm - (WPW10327455)Retainer - (WP3400918)/NOTE - PART NUMBERS FROM RELIABLE, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY; ordrng 1 W10837249 (spray arm lower) and 1 WP3400918 (upper spray arm ret) and 1 WPW10327455 (spray arm upper) and 1 WPW10498900 (spray arm)"
Near Stevenson Ranch, CA 91381
Michael
Job Details: 01/21/2020
DISHWASHER KITCHENAID KDTE334GPS0 Removed and replaced turbidity sensor and retested and now ops as designed. Cleared faults in diagnostics and ran normal wash cycle. Unit now ops as designed job complete
Near Lompoc, CA 93436
Alejandro
Job Details: 01/21/2020
RESIDENTIAL REFR WHIRLPOOL WRT519SZDW02 "Found the unit not cooling, replace dryer and thermistor,charge refrigerant, not verify leaks for this time, check compressor condenser and evaporator fan motor running normal"
Near Los Angeles, CA 91331
Raymond
Job Details: 01/21/2020
REFRIGERATOR KITCHENAID KRFC704FSS00 "Replaced evap cover, controls and housing. Tested unit. Unit functions as designed."
Near Atascadero, CA 93422
Tom
Job Details: 01/21/2020
DRYER WHIRLPOOL WED4815EW1 "Installed Thermostat, ran unit, check okay. Exhaust temps good, airflow good, check okay. No damage to unit or home from tech, job complete."
Near Malibu, CA 90265
Joe
Job Details: 01/21/2020
REFRIGERATOR KITCHEN AID KRFC300ESS01 Unit needs two door gaskets (one for each side) and a door handle. Ordering parts.; ordrng 1 W10830162 (gasket-fip) and 1 W10830162 (gasket-fip) and 1 W10915364 (handle)
Near Malibu, CA 90265
Joe
Job Details: 01/21/2020
REFIRGERATOR WHIRLPOOL JFC2290VEM8 Will return Tuesday unit needs to be defrosted and water needs to be off.
Near Atascadero, CA 93422
Tom
Job Details: 01/21/2020
REFRIGERATOR KITCHENAID KRFC302ESS00 "Installed Reservoir, Filter Housing, and Valve, ran water systems, check okay, no leaks detected. NO damage to unit or home from tech, job complete."
Near Santa Clarita, CA 91351
Raymond
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Upon arrival cx states unit not making ice. Found ice motor seized. Replaced ice maker and tested, unit functions as designed."
Near Malibu, CA 90265
Joe
Job Details: 01/21/2020
DISHWASHER KITCHENAID KDTM354DSS5 Unit is making flapping noise from sump assembly. Ordering part.; ordrng 1 W10805015 (pump&motor)
Near Santa Clarita, CA 91350
Raymond
Job Details: 01/21/2020
DISHWASHER KITCHENAID KDTE104ESS3 This is a plumbers issue not dishwasher. Did not charge cx.
Near Simi Valley, CA 93065
Danny
Job Details: 01/21/2020
MICROWAVE WHIRLPOOL WMH31017HS0 Unit is making buzzing sounds Found faulty magnetron Replaced magnetron and reinstall unit No cabinet damage Test unit with a cup of water and unit is working and heating properly
Near Bakersfield, CA 93306
Patrick
Job Details: 01/21/2020
REFRIGERATOR KITCHEN AID KBFN502EPA Removed and replaced bin. T3st3d unit. All ops checked good
Near Malibu, CA 90265
Joe
Job Details: 01/21/2020
WASHER WHIRLPOOL LLT7144A00 Refer to notes.
Near Malibu, CA 90265
Joe
Job Details: 01/21/2020
WASHER MAYTAG MVWB765FW2 After replacing parts tested unit. Unit is functioning as designed. Job complete.
Near Los Angeles, CA 91326
Randy
Job Details: 01/21/2020
MICROWAVE KITCHENAID KEMS378SSS05 Removed and replaced appliance manager board. Tested. Still same issue unit has inverter board error code still same issue no heat. Unit might need both boards and harness, Waiting on update.
Near Glendale, CA 91214
Raymond
Job Details: 01/21/2020
WASHER MAYTAG MVWC465HW2 "Upon arrival unit buzzing when put to agitate or spin. Needs motor, capacitor, shifter and splotch.; ordrng 1 W10832724 (drive motor) and 1 W11395618 (CAPACITOR)"
Near Malibu, CA 90265
Joe
Job Details: 01/21/2020
ICEMAKER KITCHENAID KUID508HPS00 Units water valve is not dispensing water. On inspection found unit is not dispensing water due to the harness being unplugged from unit. After installing harness unit began to function as designed. Job complete.
Near Bakersfield, CA 93311
Dane
Job Details: 01/21/2020
REFRIGERATOR KITCHEN AID KFIS27CXMS5 Removed and replaced ice maker and water valve and tested unit. Unit functions normal now
Near Glendale, CA 91206
Leon
Job Details: 01/21/2020
OVEN WHIRLPOOL KODC304EWH01 Cx states gap between top oven door and oven frame After running diagnostic check find that there is a very little gap difference very minor differential between right and left side of top door.Checked door is closing properly.Checked door hinges is okCalled Trade Partner Spoke to EmmaSR # 7726890918
Near Bakersfield, CA 93312
Jim
Job Details: 01/21/2020
FREEZER WHIRLPOOL WRS325SDHZ01 Did what rick at Whirlpool requested
Near Tracy, CA 95376
William
Job Details: 01/21/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Found no codes in unit, ran diagnostics cycle, found heater operating as designed , instructed cx to use rinse aid, found no rinse aid in dispenser."
Near Muscoy, CA 92407
Rod
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ00 The rail that holds center btwn the crispers was broken. Not being covered by whirlpool.
Near Hanford, CA 93230
Enrique
Job Details: 01/21/2020
WASHER WHIRLPOOL WFW8620HW2 "Inspected whirlpool front load washer . Customer concerns , unit is making squeaky noise during spin cycle . I diagnostics found no error codes . Tested it on drain/spin . Found no mechanical issues . Is the pedestal drawer making the noise ( installation ) . Crossroads appliance will go back to secure pedestal ."
Near Merced, CA 95341
Kenneth
Job Details: 01/21/2020
WASHER MAYTAG MVWC565FW2 Found only not cucking. Making a slight tapping noise at lid lock. Latch is bad. Ordering new lid lock. Rescheduled customer for saturday 1-18-20; ordrng 1 W11307244 (Lid lock)
Near Thousand Oaks, CA 91320
Aaron
Job Details: 01/21/2020
REFRIGERATOR JENN-AIR JFX2897DRP02 "Checked the unit verified total food loss in both sections , fresh food section is 48°F freezer section is at 56°F unit is not cooling correctly or at all unit is not running at this moment fresh food evaporator is frozen up test the unit in diagnostics not working needs u I main board and fresh food thermistor harness and the deli drawer board not functioning loosing programming and as a result dc circuit is failing ordered parts to correct issues ; 1 W10633627 (motor-evap) and 1 W10837236 (harns-wire) and 1 W10864260 (cntrl-elec) and 1 W10864260 (cntrl-elec) and 1 WPW10736627 (cntrl-elec)"
Near Bakersfield, CA 93314
Jim
Job Details: 01/21/2020
DRYER WHIRLPOOL WGD5000DW3 Faulty timer; ordrng 1 WPW10185992 (timer)
Near Tehachapi, CA 93561
Jim
Job Details: 01/21/2020
DRYER MAYTAG MGDB835DW4 Broken blower wheel.; ordrng 1 W11126010 (motor-drve) and 1 WP697772 (blower wheel)
Near Bakersfield, CA 93306
Patrick
Job Details: 01/21/2020
WASHER WHIRLPOOL WFW75HEFW Unit not hooked up when I arrived. Needs to be accessible.
Near Atascadero, CA 93422
Tom
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Installed Control Board, ran diagnostics, Damper Door operational, Ice and Water Dispense still not responding. Door Switch good, Paddles good, Auger Motor and Water Dispense functional with manual depression of Door Switch. Visual inspection of Left RC Door shows contact point with Door Switch concave, allowing Door Switch to remain open, order Left RC Door. Tech applied buffer on door to close switch till return visit./Door - (W11104477)/NOTE - PART OUT OF STOCK, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY; ordrng 1 W11104477 (dor-fip)"
Near Thousand Oaks, CA 91360
Aaron
Job Details: 01/21/2020
WASHER WHIRLPOOL WFW85HEFC1 "Checked diagnostics F3E1 which is a faulty pressure switch , cleared codes replaced the pressure switch retested in diagnostics it gets to final spins and reached top speed for a minute then stops and codes out again f3e1 again , replaced main board retested washer passed no problems at this time"
Near Simi Valley, CA 93065
Aaron
Job Details: 01/21/2020
LAUNDRY MAYTAG MGDB765FW0 "Door seal was off , replaced tested operations ok at this time"
Near West Covina, CA 91791
Stephen
Job Details: 01/21/2020
REFRIGERATOR KITCHEN AID KRMF706ESS01 "Ran diagnostics. Ice maker is stalling, auger shaft worn.Replaced pantry adaptor ( left ). Found pantry UI, harness( part of pantry door ) shorted. Needs pantry door , ice maker, auger shaft,and UI.Unit was not defrosted. Unit must be completely defrosted for 2 days; 1 W10815669 (DOOR- PANTRY) and 1 W11294907 (ICE MAKER ) and 1 WPW10347114 (SHAFT) and 1 WPW10769076 (UI CONTROL - PANTRY)"
Near Santa Maria, CA 93455
James
Job Details: 01/21/2020
DISHWASHER KITCHENAID KDFE104HPS0 Replaced parts and tested unit. Unit now working as intended and customer approves function at this time.
Near Tulare, CA 93274
Chase
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRF767SDHV00 Found freezer light not coming on ordering parts.; ordrng 1 W11205083 (LED MODULE) and 1 W11205083 (MODULE) and 1 W11224256 (CNTRL) and 1 W11239944 (MODULE WITH HARNESS)
Near Bakersfield, CA 93306
Patrick
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRT311FZDM01 Found the door making noise. No grease applied to hinges at all. Applied grease. No longer making noise
Near Arvin, CA 93203
Patrick
Job Details: 01/21/2020
WASHER MAYTAG MVWC465HW2 Removed and replaced control. Calibrated and ran auto test. All ops checked good
Near Templeton, CA 93465
Tom
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL KBFS25EWMS6 "Door not sealing well, gasket damaged, splitting. Installed Door Gaskets, charged Gaskets, check okay. No damage to unit or home from tech, job complete."
Near Los Angeles, CA 91307
Andrew
Job Details: 01/21/2020
REFRIGERATOR KITCHEN AID KRSC503ESS00 7726936446 called techline and ran diagnostics. User interface is activating water dispenser when ice ice paddle is depressed. Needs user interface. ; ordrng 1 W11130211 (cntrl-elec)
Near Ceres, CA 95307
Cruz
Job Details: 01/21/2020
KITCHEN WHIRLPOOL WFG505M0BS3 "Fixed for FTC- cx claims right rear burner head will not ignite at times, I then installed new part (burner head) tested all burners and found them to be working as designed, cx ok repair."
Near Hesperia, CA 92345
Cesar
Job Details: 01/21/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 Found freezer door plastic is cracked allowing air leaks also fresh food evaporator is frozen over fan motor not running has power running to it rerouted for fan with harness and door ; ordrng 1 W10821330 (dor-fip ss) and 1 W11033168 (harns-wire)
Near Los Angeles, CA 90049
Isidore
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL MRT118FFFZ00 "Found sealed system issue, low or restriction in sealed system. no frost pattern, has ball of ice to capillary tube."
Near Los Angeles, CA 90049
Isidore
Job Details: 01/21/2020
DISHWASHER KITCHEN AID KDHE404DSS0 Found vent assembly WPW10469574 (70.31)leaking ; ordrng 1 WPW10469574 (vent asm 70.31)
Near Fontana, CA 92336
Kevin
Job Details: 01/21/2020
WASHER MAYTAG MVWB835DW4 "Customer concerned with soap not being rinsed off of clothes. I tested unit, all tests good. Instruct customer on soap usage and loading."
Near Los Angeles, CA 90272
Isidore
Job Details: 01/21/2020
WASHER WHIRLPOOL WFW96HEAW0 "F5E2 not verified F1E1 ccu error, user interface WPW10446434(518.40)not working properly . Customer declined repairs at this time."
Near Rialto, CA 92376
Kevin
Job Details: 01/21/2020
WASHER/COMMERCIA WHIRLPOOL CAE2745FQ0 Customer said unit was running drain pump with no lights on. I put unit into diagnostic and found no error codes. I ran through all functions in diagnostic cycle. All tests normal. It appears that someone had put too much soap in the previous cycle and caused unit to go into suds lock. Instruct customer on soap usage and how to clear suds lock condition. All tests good.
Near Los Angeles, CA 91311
Andrew
Job Details: 01/21/2020
WASHER WHIRLPOOL MHW5630HW0 Customer stated that unit was not washing properly. And you do not spin up close and they were still wet. Removed Bellows and drain pump found drain pump clogged. Removed debris from drain pump. Instructed customer to check clothing and pockets for coins and other debris before washing also to run clean wash cycle once a month. Ran unit and unit functions normally
Near Los Angeles, CA 91311
Andrew
Job Details: 01/21/2020
OVEN WHIRLPOOL WFG320M0BS3 Customer stated that unit was shut off by itself the oven which it off the cooktop was shut off and had no power and the control would shut off. Tested unit and saw that power was shutting off to control randomly. Pulled out unit and Replace control board tested unit and unit works fine.
Near Los Angeles, CA 91307
Andrew
Job Details: 01/21/2020
DRYER WHIRLPOOL WGD5000DW3 Found faulty gas coils. Remove and replace gas coils. Tested unit and dryer heat it up and cycled on and off properly. Job complete
Near Thousand Oaks, CA 91320
Joe
Job Details: 01/21/2020
REFRIGERATOR JENN-AIR JFFCC72EFS00 Reservoir line busted. Ordering part will return as last call on Thursday.units door will not fit on right as well. Ordering hinge as well.; ordrng 1 W10816322 (hinge-door) and 1 W11024082 (reservoir) and 1 W11223833 (hing-bushg)
Near Riverside, CA 92501
Kevin
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Freezer door is rubbing when door is closed. I found that spacers on hinge are not there causing door to sit too low. Ordering door spacers. ; ordrng 2 WP487576 (washer)s and 3 WP489467 (washer)s
Near Fresno, CA 93711
Jonathan
Job Details: 01/21/2020
COOKTOP JENN-AIR JIC4536XS00 Found instructions not clear on how to use the simmer function found button that that works every thing tested working to spec
Near Clovis, CA 93611
Jonathan
Job Details: 01/21/2020
OVEN WHIRLPOOL WOS51EC7HB01 Reinstalled oven customer ok
Near Clovis, CA 93612
Jonathan
Job Details: 01/21/2020
WASHER WHIRLPOOL MVWC565FW1 Found lid lock bad also control not responding replaced tested working to spec
Near Clovis, CA 93611
Jonathan
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRS325SDHW01 Found thermistor bad replaced tested working to spec
Near Orcutt, CA 93455
James
Job Details: 01/21/2020
WASHER MAYTAG MVWX655DW1 Found unit with non responsive control board. No power. Ordering new control board. Will return when parts arrive. ; ordrng 1 W11116592 (cntrl-elec)
Near Santa Maria, CA 93455
James
Job Details: 01/21/2020
WASHER MAYTAG MVWB980BW Fo7nd unit with leaking water valve. Ordering new valve. Will return 1-23 to install. ; ordrng 1 W10853723 (valve)
Near Clovis, CA 93619
Jonathan
Job Details: 01/21/2020
LAUNDRY MAYTAG MVWB835DW4 Installed reg day tested working to spec
Near Perris, CA 92571
Kevin
Job Details: 01/21/2020
DISHWASHER MAYTAG MDB8959SFZ4 Upper rails separated. Customer had disassembled adjusters and adjusters broke in process. Removed and replaced rails.
Near Moreno Valley, CA 92557
Kevin
Job Details: 01/21/2020
DRYER WHIRLPOOL WGD4815EW1 Unit not heating. I tested unit and found thermal fuse was open causing no heat. Removed and replaced thermal fuse. Tested unit. All tests good. ; used 1 WP3392519 (THERMAL FUSE) from stock
Near Moreno Valley, CA 92555
Kevin
Job Details: 01/21/2020
WASHER WHIRLPOOL WTW5000DW3 "Customer stated the unit leaked during the first wash. I tested unit. No leaks found. Customer we said they were washing a blanket. I noticed that the spray rinse option was selected, this can cause water to bounce out onto the floor if blanket was off balance. Instruct customer on use and care. All tests good."
Near Moreno Valley, CA 92555
Kevin
Job Details: 01/21/2020
WASHER MAYTAG MVWB765FW0 Customer said unit was not finishing cycle. Tested unit. Found error code for drain issue. I put unit into drain and pump didn’t come on. I tipped unit back and found harness at pump disconnected due to harness holder had fallen off and pulled on wire. I secured and plugged harness back in. Tested unit. All tests good.
Near Moreno Valley, CA 92557
Kevin
Job Details: 01/21/2020
WASHER WHIRLPOOL WFW95HEDW "Unit giving error code for door lock. I tested unit and found door lock unable to unlock. Failed door lock. Removed and replaced door lock. Tested unit. All tests good. "
Near Moreno Valley, CA 92553
Kevin
Job Details: 01/21/2020
WASHER WHIRLPOOL WTW4816FW1 Customer stated the unit was banging around and didn’t finish load. I tested unit. All tests normal. I did level legs to make unit level. Customer had washed a water proof mattress pad. I instructed customer that water proof items can’t be washed in unit as the washer can’t pull the water through the fabric and it causes the unit to go off balance.
Near Visalia, CA 93277
Chase
Job Details: 01/21/2020
DRYER WHIRLPOOL WGD5000DW2 "Needs motor and blower wheel. Cx needing appt for next Saturday, only day they will be home; ordrng 1 279827 (MOTOR) and 1 WP694089 (WHEEL)"
Near Atwater, CA 95301
Kenneth
Job Details: 01/21/2020
WASHER MAYTAG MVWB765FW2 "Found unit with overload error code. Found stuff under washer so when unit has full load it would drop down and hit things and rub on things under the washer. Replaced suspension. tested. Unit is now working properly. ; (created new UIS, deleted prior attachment to UisID 229060)"
Near Lompoc, CA 93436
James
Job Details: 01/21/2020
WASHER MAYTAG MVWC565FW1 Customer stated that unit not spinning. Ran auto and manual testing. Unit passed all testing with no problem. Ran drain and spin. Unit spins and drain working. Feet off balanced. Adjusted to eliminate vibration. Re ran tests and unit is working as intended at this time.
Near Lompoc, CA 93436
James
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Replaced solenoid as per techline instructions and tested unit. Unit dispensing normally. Found that if ice is clumped it will get stuck in dispenser and forced against grinding blades resulting in some crushed ice. Instructed customer to dump current batch of ice and create new as current ice had been out of the freezer and may refreeze into clumps.
Near Visalia, CA 93291
Chase
Job Details: 01/21/2020
REFRIGERATOR AMANA AFI2539ERM "No parents were home, kids answered the door and were not over the age of 18. Informed we could not come in and would have to reschedule. ; schdld next appmnt for 1/21 TUE !"