Near Bakersfield, CA 93306
Patrick
Job Details: 01/21/2020
WASHER MAYTAG MVWB835DW4 Found the unit having issues with the unit not filling. Hot solenoid isn’t opening like it should. Needs new valve. Removed and replaced calibrated. Ran auto test. All ops checked good
Near West Covina, CA 91791
Stephen
Job Details: 01/21/2020
WASHER WHIRLPOOL WTW8500DW1 "Ran diagnostics. Had f0e5, f9e2. Cleared error codes.Found wire terminal backed out of pump connector. Reinserted terminal into connector.Ran load size calibration, auto test cycle. Fills, agitates, drains, rinses, dispenses, and spins properly. Instructed customer to use less detergent. Complete."
Near Pomona, CA 91767
Stephen
Job Details: 01/21/2020
DRYER - GAS AMANA NGD4655EW2 Replaced front panel and door catch. Door is opening/ closing properly. Tumbling and heating properly at this time. Complete.
Near Fresno, CA 93704
Irvin
Job Details: 01/21/2020
WASHER WHIRLPOOL WTW7500GC2 F5/E4-lid not opening btwn cycle. The slider and clutch are noisy in operation. ; ordrng 1 W10447975 (slider) and 1 W10817398 (clutch)
Near Covina, CA 91724
Stephen
Job Details: 01/21/2020
DRYER-GAS MAYTAG MGD3500FW0 Ran diagnostics. Had f3e5 error code. Found P14 connector not seated in control. Reseated P14 connector. Tumbling and heating properly. Complete.
Near Apple Valley, CA 92307
Darren
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL GS6NBEXRT01 "Ice bin breaking apart , ordered bin.; ordrng 1 2320329 (ICE BIN)"
Near Covina, CA 91724
Stephen
Job Details: 01/21/2020
DRYER-GAS MAYTAG MGDB835DW3 "Ran diagnostics. Found idler pulley bearing seizing up, worn support rollers. Replaced idler pulley and support rollers. Delinted base and motor. Tumbling and heating properly. Advised customer to have foil venting replaced with aluminum duct. Complete."
Near Monrovia, CA 91016
Stephen
Job Details: 01/21/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Ran diagnostics. Found door is hitting left side of tub. Adjusted LF leg. Ran DW several times with front panels removed. No leaks found. DW is improperly installed below floor( potential shock hazard. Instructed customer. Complete.
Near Los Angeles, CA 90077
Isidore
Job Details: 01/21/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Brian SR 7726932729Found F4E3 motor failure, verified W11025157. Part ordered Note customer complaint on water coming out of air , customer advised to call plumber.; ordrng 1 W11025157 (pump&motor)"
Near Shafter, CA 93263
Chase
Job Details: 01/21/2020
COOK TOP KITCHEN AID KCGS550ESS Adjusted flame level. All ops now testing normal. Unit working by design. Job complete.
Near Fresno, CA 93705
Irvin
Job Details: 01/21/2020
WASHER MAYTAG MVWC565FW1 "Removed power from the washer. Installed hoses. Assembled unit test, passed. Alll ops normal."
Near Modesto, CA 95351
Cruz
Job Details: 01/21/2020
WASHER WHIRLPOOL WTW8540BW0 "Needs more work- cx claims unit is very loud during spin cycle, found bearings to be worn out, ck for codes found f51 sensor failure, found hub to be stripped as well, will use bearing kit on next visit, suspension rods are ok, need to order parts for unit ; ordrng 1 W10820039 (hub) and 1 WPW10178988 (sensor)"
Near Fresno, CA 93704
Irvin
Job Details: 01/21/2020
WASHER AMANA NTW4516FW3 Removed failed tub. Installed replacement. All functions normal. Done.
Near Fresno, CA 93711
Irvin
Job Details: 01/21/2020
WASHER ROPER RTW4516FWO Cx says the washer won’t. Finish cycles. Wet clothes. One error code for shifter failure. Test shifter passed. Replaced main control. All components operating properly the main control pressure sensor issue.
Near Livingston, CA 95334
Cruz
Job Details: 01/21/2020
DRYER WHIRLPOOL WED5000DW2 "File # 7726932870 TJ from wp tech line said has documented that cx claims dryer sheets are get stuck on vent housing and that lint is getting on drum Felt, tech line said lint on felt in normal and that cx is over loading unit causing dryer sheet to be stuck on venting, cx said they are not over loading unit, found temp. switch to be stuck on high heat temp, temps will not change when you select low or medium. Ordering part for unit; ordrng 1 WP8578352 (swtch-temp)"
Near Apple Valley, CA 92307
Darren
Job Details: 01/21/2020
DRYER WHIRLPOOL WGD8500DC1 "LReplaced seized idler pulley, cycle tested dryer, checks out okay."
Near Modesto, CA 95358
Cruz
Job Details: 01/21/2020
WASHER WHIRLPOOL WTW5000DW1 "Needs more work- found no led lights on cntrl not on, found pump to be humming, found water inside wash basket, cx has unit unplugged from wall outlet, pump just keeps humming when unit is plugged in, cx claims unit just stoped working last week, need to order parts for unit. ; ordrng 1 W10876600 (drain pump) and 1 W11116590 (cntrl-elec)"
Near Modesto, CA 95350
Cruz
Job Details: 01/21/2020
WASHER MAYTAG MVWB865GC0 " Liz from wp trade partners approved authorization for double labor tub replacement, f3E1 error code is displaying at UI, service pointer w11367903 Pressure dome port blockage, ordering part for unit, cx can’t use unit at this time. ; ordrng 1 W11219115 (OUTER TUB )"
Near Los Angeles, CA 90077
Isidore
Job Details: 01/21/2020
WASHER WHIRLPOOL GHW9100LW2 Found shocks failure both rear shocks WP8182703 removed bottom access panel old shocks installed new rear shocks test washer operation ok at this time.
Near Beverly Hills, CA 90210
Isidore
Job Details: 01/21/2020
ICEMAKER KITCHENAID KUIX535HPS00 Removed icemaker reservoir old circulating pump with sensor and installed new circulating pump test ice maker reinstalled reservoir. Test icemaker ok at this time.
Near Turlock, CA 95382
Cruz
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRS586FLDM01 "Complete- no leaks found- cx claims unit leaked water at left side, removed front bottom plate and inspected water lines, found no cracked water lines, found lines to be clean, dispense water from dispenser multiple times found no traces of any water leaking, informed cx to take a pic of any water leaking, did not find any leaks at the moment."
Near Manteca, CA 95337
William
Job Details: 01/21/2020
WASHER MAYTAG MHW6630HC0 "F0E2, F5E3, cleared codes, ran diagnostics cycles, unit operating as designed, instructed cx on soap usage. Ordered deflect part as per service , as per service pointer # W11419643; ordrng 1 W11036940 (VENT PORT DEFLECTER)"
Near Palmdale, CA 93551
Jonathan
Job Details: 01/21/2020
REFRIGERATOR KITCHENAID KRFF507HBS00 Found defective ice container.; ordrng 1 WPW10347093 (ice container)
Near Modesto, CA 95355
Cruz
Job Details: 01/21/2020
WASHER WHIRLPOOL WET4024HW0 "Customer instructed- cx claims unit is not spinning water out of clothes, I then ck for codes found none, ran diagnostic test it passed,unit is working as designed, Referred customer to use and care manual, instructed cx and how to load wash basket, what soaps to use. Unit is a stackable can not wash large loads, cx ok repair."
Near Los Angeles, CA 91306
Danny
Job Details: 01/21/2020
REFRIGERATOR KITCHENAID KSCS25INSS Leaking water Found broken housing filter and damaging new set of filters that client had just bought Unit is leaking water from housing and cutting the seals on filters Replaced water filter housing and install new filter Ran a few gallons of water and unit is dispensing water properly and no more leaks Unit is working properly
Near Los Angeles, CA 91335
Danny
Job Details: 01/21/2020
DRYER MAYTAG MGDC465HW0 Unit is not heating properly Shuts off early Found loose wired connection on bar sensors Reconnect harness to sensors Reinstall dryer and test u it and dryer is now heating and cycling properly
Near Los Angeles, CA 91335
Danny
Job Details: 01/21/2020
DISHWASHER KITCHENAID KDTE334GPS0 Door is not locking Found door striker out it’s bracket Reinstall door striker No floor or cabinet damage Door is now closing properly Ran a self test cycle and unit completed with no leaks and no issues Unit is now working properly
Near Hesperia, CA 92345
Cesar
Job Details: 01/21/2020
FREEZER WHIRLPOOL WRX986SIHZ00 Bin front still falls off reordering bin ; ordrng 1 WPW10493169 (bin-freezr)
Near Calabasas, CA 91302
Danny
Job Details: 01/21/2020
OVEN KITCHENAID KODE507ESS04 Lights are flickering Replaced control board Reinstall unit and no floor or cabinet damage Power unit up and test both ovens and all lights are working properly
Near Riverside, CA 92509
Kevin
Job Details: 01/21/2020
WASHER WHIRLPOOL MVWC565FW1 Unit making noise during operation. I tested unit and found belt slipping causing noise. Unit needs new belt and cam kit. Removed and replaced cam and belt. Tested and calibrated unit. All tests good.
Near Perris, CA 92570
Kevin
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRT311FZDM01 Found top left of RC door not sealing. I adjusted door and heated and formed gasket. Tested unit. Door now sealing. All tests good.
Near Paso Robles, CA 93446
Tom
Job Details: 01/21/2020
WASHER WHIRLPOOL MHW6630HW0 "Entered diagnostics, found error codes F8E1, F0E5, F5E2, F0E2. Entered diagnostics tests, water leaking at Dispenser Housing and Hose. Water damage to Shock Absorbers, replace Shock Absorbers./Shock Absorbers - (W11316766) X 4Drawer Assembly - (W11316600)Dispenser Hose - (W11316604); ordrng 1 W11316600 (drawer) and 1 W11316604 (hose) and 4 W11316766 (SHOCK-ABSR)s"
Near Perris, CA 92570
Kevin
Job Details: 01/21/2020
DRYER MAYTAG MGDC465HW0 Unit not starting when start button is pushed. I found voltage to door switch but door switch not closing. Failed door switch. Removed and replaced door switch. Tested unit. All tests good.
Near Paso Robles, CA 93446
Tom
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Ran Harvest cycle, no water to IM, rotation intermittent, tech will return with Valve, order IM./IM - (W10884390)/NOTE - PART NUMBERS FROM RELIABLE, RESCHEDULE ON PART AND TIME AVAILABILITY, CUSTOMER HAS GIVEN TECH PERMISSION TO ENTER IF NEEDED; ordrng 1 W10884390 (icemaker)"
Near Upland, CA 91786
Tyler
Job Details: 01/21/2020
DISHWASHER KITCHENAID KDTM354DSS5 Customer stated that the dispenser is getting stuck. Removed and replaced dispenser tested all works good at this time.
Near Moreno Valley, CA 92555
Kevin
Job Details: 01/21/2020
DRYER - ELECTRIC WHIRLPOOL WGD95HEDC0 Moisture sensors had come off of lint housing and clothes got caught on it and further damaged housing. Unit needs lint duct housing. Removed and replaced front lint duct. Tested unit. All tests good.
Near Bakersfield, CA 93314
Jim
Job Details: 01/21/2020
OVEN JENN-AIR JJW3830IL00 Replaced inner door glass in upper oven
Near Upland, CA 91784
Tyler
Job Details: 01/21/2020
DISHWASHER KITCHENAID KDTE254ESS0 Customer stated that the unit is not turning on. Found dead wall outlet. Tried unit on another outlet and found interface is not taking all selections. Ordering interface not in stock.; ordrng 1 W10902370 (panel-cntl)
Near Avenal, CA 93204
Enrique
Job Details: 01/21/2020
WASHER MAYTAG MVWX655DW1 "Inspected Maytag washer . Customer concerns , washer fills but won’t advance . Found shorted lid lock . Installed new latch . Performed calibration . All functions tested normal . No leaks ."
Near Paso Robles, CA 93446
Tom
Job Details: 01/21/2020
FREEZER KITCHENAID KRMF706ESS01 "Found Front Panels not clipping together on both drawers, even grabbing from the top the drawer panels separate. Attempted to adjust, no change. Installed both FC Drawers, check okay. No damage to unit or home from tech, job complete."
Near Palmdale, CA 93550
Jonathan
Job Details: 01/21/2020
WASHER WHIRLPOOL WTW5000DW2 Needs to Reschedule for next week; schdld next appmnt for 1/23 THU !
Near Santa Clarita, CA 91321
Michael
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Cx states ice maker pours water down into ice bin has defective icemaker.Cx also shows tech a broken door mullion and torn door gasket.Ordering mullion WP12722803AP and right side door gasket W10830162Will install icemaker W10884390 on return visit. Will bring valve and jazzboard on return visit just in case will return if not needed. Spoke with dispatch and will return Tuesday 1-21-20 12-3 requested; ordrng 1 W10830162 (GREY DOOR GASKET) and 1 WP12722803AP (MULLION GRAY)
Near Paso Robles, CA 93446
Tom
Job Details: 01/21/2020
DRYER WHIRLPOOL WED4850HW0 "Ran unit, Heating Element staying on for over 3m on High setting. Airflow good, temps at exhaust good, unit takes longer than previous unit of 13YRS, customer states that dry times are minutes longer than previous unit. Customer instruct, informed customer of newer models with energy consumption and conservation, unit operating as intended, check okay. No damage to unit or home from tech, job complete."
Near Paso Robles, CA 93446
Tom
Job Details: 01/21/2020
REFRIGERATOR BO KITCHEN AID KRFF507ESS01 "Installed Wire Harness and Damper Door, ran diagnostics, check okay. No damage to unit or home from tech, job complete."
Near Upland, CA 91786
Tyler
Job Details: 01/21/2020
COOKTOP KITCHENAID KECC667BBL01 Customer stated that cooktop is chipped. Quoted customer for repair. Customer is going to think about it. Collected service call.
Near Rancho Cucamonga, CA 91701
Tyler
Job Details: 01/21/2020
OVEN KITCHENAID KBHC109JWH0 Customer stated that the microwave smoked and won’t heat. Quoted customer to repair high side components customer declined.
Near Los Angeles, CA 91345
Michael
Job Details: 01/21/2020
WASHER WHIRLPOOL WTW4815EW1 "Tech was unable to remove agitator so had to break agitator off to access spanned nut.Removed all underside components but gearcase shaft will only lower approx 1” due to a large area of corrosion sealing shaft into place.Need to order inner and outer tubInner tub W10554251Outer tub W10371566; ordrng 1 W10371566 (OUTER TUB),1 W10554251 (INNER TUB)"
Near Los Angeles, CA 91345
Michael
Job Details: 01/21/2020
RANGE MAYTAG MGR6600FZ1 Cx states units 5 knobs are melting and the console/UI is damaged due to heat.Tech inquired as to what pans Cx was cooking with and Cx is using baking trays but heating them on the cook top portion using two burners simultaneously. Took quick pic of cooking tray Took quick pic of damaged console.Took quick pic of melted knobs Tech finds a lot of water under cook top and has rust colored stains tech can see through the holes behind the burner knobs.Tected cook top burners and have ignition. Cx was cleaning unit on tech arrival and there is water all throughout burner heads. Tech blew heads dry and has ignition from top burners as designed.Started lower oven bake and ops as designed. Some kind of grease fire appears to have happened and was extinguished with excess amounts of water. Took quick pic of burner head removed.Unit will need 5 new burner knobs and main control boardDocumenting with safety departmentSR#7726889353Advised to replace control W11323275 and kn
Near Palmdale, CA 93551
Jonathan
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Found defective handle. Fixed defective handle. Tested unit and is working properly. Client needs to open door from center of door handle. File number. 7726933704
Near Palmdale, CA 93551
Jonathan
Job Details: 01/21/2020
WASHER WHIRLPOOL WFW560CHW0 Found defective ui. Replaced defective ui. Tested unit and is working properly
Near Moorpark, CA 93021
Aaron
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Left fresh food door indented so the light is not depressed enough to work the dispensers , ordered the door to correct the issue ; ordrng 1 W11256280 (dor-fip LEFT FRSHFD DOOR STAINLESS )"
Near Santa Clarita, CA 91387
Michael
Job Details: 01/21/2020
WASHER MAYTAG MVWX655DW1 Removed and replaced main control board W11116592Rebooted unit and ran through auto service test. Passed all cycles as designed. Unit now agitates both directions as designed. All ops are now normal job complete
Near Los Angeles, CA 91344
Michael
Job Details: 01/21/2020
DISHWASHER JENN-AIR JDB8700AWP3 Installed new dispenser W11032769 and adjusters WPW10546503 and lower wash rack wheels W10195416VCx is happy all ops are as designed job complete
Near Calabasas, CA 91302
Danny
Job Details: 01/21/2020
WASHER WHIRLPOOL WTW8000BW0 Door is making loud popping noise and top is rusty.
Near Los Angeles, CA 91342
Michael
Job Details: 01/21/2020
DRYER WHIRLPOOL MGDB765FW0 Cx is worried the black stuff on her grating was the unit catching on fire.Took quick pic of inlet vent is normal color discoloration due to repeated heat cycles and is as designed.Started timed dry and check lint light is on.Found restricted vent show cx issue and advised to clean dryer vent. Unit ops as designed job complete
Near Simi Valley, CA 93063
Danny
Job Details: 01/21/2020
REFRIGERATOR KITCHEN AID KSSC42QVS00 Unit is not cooling Found unit with a leak in the evap; ordrng 1 W10528578 (tube) and 1 W10841139 (compressor) and 1 WP2306093 (evaporator) and 1 WPW10143759 (dryer)
Near Fillmore, CA 93015
Aaron
Job Details: 01/21/2020
DRYER WHIRLPOOL WED7500GW0 "Checked the unit customer left the dryer sheet that was stuck in the grill took picture on quickpic also tested the unit heating on high on timed dry concern that the unit takes to long to dry and doesn’t seem to the job right tested heating range and air flow is ok called tech line to report what to do next I already replaced the grill cover and electrodes Kevin at tech line he said there wasn’t anything to replace to improve drying, unit is heating hi temps 186°F as a high low 123° F from the exhaust When it cycles and as far as the dryer sheet nothing to do to try to repair he told me to refer the customer back to customer service .SR#7726934633"
Near Los Angeles, CA 91436
Randy
Job Details: 01/21/2020
OVEN WHIRLPOOL WFG320M0BS3 "Gas oven doesn’t turn on found gas regulator on on position OK but still no gas unit doesn’t heat up unit gets 120 V at oven valve. Replaced with new igniter still nothing will need gas regulator,valve and a right ignitor. ; ordrng 1 W11176454 (igntr-oven) and 1 W11346659 (REGULATOR. ) and 1 WP98014893 (valve-gas)"
Near Los Angeles, CA 91602
John
Job Details: 01/21/2020
REFRIGERATOR JENN-AIR JFC2089HEP "Lubed the upper slide mechanism that was binding from the new mullion strip I put in a couple of weeks ago, the refrigerator door move smoother now. Tested good."
Near Ripon, CA 95366
Lance
Job Details: 01/21/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 "Fixed- found tracks upper falling off preventing door from closing as well as top rack sliding out when in use. Repaired right track and secured. Top rack is now working as designed, and door is now closing properly. Unit is now fully functional"
Near Manteca, CA 95337
Lance
Job Details: 01/21/2020
REFRIGERATOR KITCHENAID KRMF706ESS00 "Needs work- door ice faulty leaking air causing warm air to enter. Advised customer needs new door ice and plate. Customer refused any repair at this time, only to pay trip charge."
Near Santa Margarita, CA 93453
Tom
Job Details: 01/21/2020
WASHER AMANA NTW4516FW3 "Entered diagnostics, found error codes F8E1, F3E1. Ran diagnostic tests, valves good, agitate good, spin good, drain good. Pressure System issue, order Control Board./Control Board - (W11170317); ordrng 1 W11170317 (cntrl-elec)"
Near Calabasas, CA 91302
Danny
Job Details: 01/21/2020
WASHER WHIRLPOOL WFW6620HW0 Unit is shaking all over the place Found unit still with a shipping bolts Removed shipping bolts and level unit out Ran a spin cycle and unit completed with no leaks and movements Unit is now working properly
Near Calabasas, CA 91302
Danny
Job Details: 01/21/2020
DISHWASHER KITCHENAID KDFE104DSS2 Unit is not draining Found faulty drain pumpReplaced drain pump and reinstall dishwasher Ran self test cycle and unit completed with no leaks and no issues Unit is working properly
Near Los Angeles, CA 91304
Danny
Job Details: 01/21/2020
WASHER WHIRLPOOL WET4124HW0 SR#7726934760Per techline unit is working properly and passed a self test cycle Unit completed the cycle and lock and unlock during wash cycle and at the end of spin cycle The washer is working properly
Near Los Angeles, CA 91403
Randy
Job Details: 01/21/2020
RANGE KITCHENAID KDRS407VSS05 "Removed and replaced control, now working all lights come up and work. Showed how to calibrate. Unit working as designed. Job complete."
Near Los Angeles, CA 91356
Randy
Job Details: 01/21/2020
DISHWASHER JENN-AIR JDB9800CWP2 Removed and replaced 2 8562026 (clip)s and 1 W10866121 (cntrl-elec) and 1 W11179176 (panel-cntl) and 1 WPW10082853 (pivot-tine) and 2 WPW10195839 (dishrack adjuster)s and 2 WPW10195840 (positioner)s and 2 WPW10546503 (adjuster)s and 1 WPW10588164 (housing) and 1 WPW10588165 (housing) and 1 WPW10705575 (sensor). Now working as designed job complete
Near El Monte, CA 91732
Stephen
Job Details: 01/21/2020
WASHER WHIRLPOOL WTW5000DW3 Replaced basket. New basket out of round. ; ordrng 1 W10752719 (BASKET) and 1 W11130362 (SUSPENSION ROD KIT)
Near Los Angeles, CA 91436
Randy
Job Details: 01/21/2020
DISHWASHER KITCHENAID KUDS40CVSS4 "Found pump motor not running and causing unit not to wash took bottom plate off. .Cx to schedule when unit accessible. Sr# 7726900093"
Near Bakersfield, CA 93313
Jim
Job Details: 01/21/2020
MICROWAVE WHIRLPOOL WML75011HW1 Replaced door. Unit tested ok
Near Riverside, CA 92506
Rod
Job Details: 01/21/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 Consumer had arrangement to recv’d replacement product.
Near Yucaipa, CA 92399
Rod
Job Details: 01/21/2020
OVEN KITCHENAID KODE500ESS04 Door glass misalignedConfirmed Realigned and as designed op resumed. No other concern
Near Apple Valley, CA 92308
Cesar
Job Details: 01/21/2020
DISHWASHER KITCHENAID KDPE234GPS0 Replaced sump assembly all tested good
Near Rancho Cucamonga, CA 91730
Tyler
Job Details: 01/21/2020
RESIDENTIAL REFR KITCHEN AID KRMF706ESS01 Customer stated that the unit shuts off by itself and then will come back on. Unit is working right now. Ordering main control power supply and user interface.; rqstng P&A on 1 W11330971 (ELEC CNTRL) and 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec)
Near Victorville, CA 92395
Cesar
Job Details: 01/21/2020
DRYER WHIRLPOOL WGD5000DW3 Replaced switch all checked good
Near Los Angeles, CA 90041
John
Job Details: 01/21/2020
REFRIGERATOR MAYTAG MRT118FFFZ05 I need the lock ring tool kit for this job.
Near Moreno Valley, CA 92555
Kevin
Job Details: 01/21/2020
DISHWASHER WHIRLPOOL WDT720PADW1 " Unit leaking from left corner when in use. I tested unit and found failed door seal causing leak. Removed and replaced door seal. All tests good."
Near Camarillo, CA 93010
Hector Zuleta
Job Details: 01/21/2020
WASHER MAYTAG WTW7500GC2 "Lid is broken l I checked the unit and I found damaged a Lid Assembly , and hinges. Ordered parts and rescheduled l; ordrng 1 W10861714 (hinge) and 1 W11023747 (hinge) and 1 W11130236 (lid) and 1 WP8563965 (lid hinge) and 1 WP8572974 (lid hinge)"
Near Yucaipa, CA 92399
Rod
Job Details: 01/21/2020
REFIRGERATOR KITCHENAID KRFC704FPS03 Replaced parts indicated and tested as designed Water is intermittent will not work every time.....very random.Valve seem to loose power between calls for fountain dispense. Wate filter also causes intermittent as well when in or out.Ordering parts involved with dispenser op Filter may be at fault Will return parts not needed.; ordrng 1 W11036448 (solenoid) and 1 W11114721 (cntrl-elec) and 1 W11194380 (valve) and 1 W11330486 (CONTROL UI)
Near Tehachapi, CA 93561
Patrick
Job Details: 01/21/2020
WASHER WHIRLPOOL MVWB965HW No snow chains. Need to reschedule.
Near Yucaipa, CA 92399
Rod
Job Details: 01/21/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 " Controls, fan, support At least 4 hrs do to dual evap system and components not naturally disassembled during conventional refrigerator repair. "
Near Moreno Valley, CA 92555
Kevin
Job Details: 01/21/2020
WASHER WHIRLPOOL WFW560CHW0 User interface is not responsive and giving partial display. Failed user interface. Ordering main control as well just in case. Unable to test further due to failed panel. Removed and replaced control panel. All tests good. Main control not needed.
Near Arvin, CA 93203
Patrick
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Found the unit fre3zing everything in the fridge portion. Bad air damper. Staying open. Needs new thermistor and damper. The stopper is cross threaded unlevel. Needs new roller as well ; ordrng 1 W10884720 (harns-wire) and 1 WPW10196393 (damper control assy) and 1 WPW10515763 (roller)
Near Moreno Valley, CA 92555
Kevin
Job Details: 01/21/2020
DRYER WHIRLPOOL WGD5000DW3 Unit not heating. Found open thermal cutoff causing no heat. Removed and replaced thermal cutoff. I tested unit and found that the LP conversion was not done correctly and caused large flame up backside of dryer and that is the reason the cutoff blew. It caused burn marks outside of dryer and almost caught customers wall on fire. Burn marks inside drum and backside of dryer is cosmetic and caused by improper conversion. Not covered by warranty. Customer to go back to Best Buy about company they sent to do conversion. We do not covert to LP. Informed customer not to use as it is unsafe.
Near Bakersfield, CA 93313
Patrick
Job Details: 01/21/2020
DISHWASHER WHIRLPOOL WDT970SAHZ Found the unit doa. Unplugged and replugged in the panel. Tested unit and it came back on for one test cycle then died. Needs new panel ; ordrng 1 W10897417 (console)
Near Bakersfield, CA 93311
Patrick
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL GI7FVCXWA01 "Found the unit not making ice and making ice and water mess. The cover broke due to ice build up; 1 W10122559 (icemaker) and 1 W10270395 (water valve assy) and 1 W10273055 (FASCIA ) and 1 WP12956105 (valve)"
Near Burbank, CA 91506
John
Job Details: 01/21/2020
DRYER WHIRLPOOL MEDE300VW1 "Checked the dryer out it’s seem to be running properly, the ducting was clear on the outside air coming through properly. Note the only thing I found in the dryer was a piece of a drying softener sheets stuck to the inside intake. The dryer tested good."
Near Camarillo, CA 93012
Hector Zuleta
Job Details: 01/21/2020
RANGE- GAS WHIRLPOOL WFG320M0BS "Replaced Oven Igniter (W10918546), and removed broken Oven light bulb. Tested ok."
Near Camarillo, CA 93012
Joe
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRT549SZDM01 Units compressor is causing it to not move the Freon through the fridge. To repair units fridge it would cost 1085.28 this price includes service call.; ordrng 1 WPW10507886 (compressor)
Near Agoura Hills, CA 91301
Joe
Job Details: 01/21/2020
OVEN KITCHENAID KEMC378KSS03 Unit has glass that is physically cracked. Ordering part will return next week when part come is.; ordrng 1 WP4449253 (glass-door)
Near Thousand Oaks, CA 91320
Hector Zuleta
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRS571CIHW01 Replaced the Diffuser (W11164593) and corrected the gaps in the door gaskets. Tested ok.
Near Glendora, CA 91741
Andy
Job Details: 01/21/2020
OVEN KITCHEN AID KEMS378GSs0 NeedsDoor latch lock; ordrng 1 WP4451424 (latch-door)
Near Bakersfield, CA 93307
Patrick
Job Details: 01/21/2020
DRYER WHIRLPOOL WED560LHW0 Unit not drying at all. Checked out and found the thermal cutoff reading open load. Removed and replaced tested unit. All ops checked good
Near Rancho Cucamonga, CA 91730
Tyler
Job Details: 01/21/2020
WASHER MAYTAG MVWB865GW0 Customer stated that the agitator cap keeps coming off. Ordered cap not in stock.; ordrng 1 W11111466 (cap)
Near Exeter, CA 93221
Erick
Job Details: 01/21/2020
WASHER WHIRLPOOL MVWB765FW Install new parts on unit. Re-tested it and it passed all test with no failures. Job
Near Pomona, CA 91767
Andy
Job Details: 01/21/2020
WASHER MAYTAG MVWB765FW3 "Not spinning, replaced rotor and clutch tested unit working properly"
Near Bakersfield, CA 93307
Jim
Job Details: 01/21/2020
OVEN WHIRLPOOL WFG505M0BS3 Faulty control board. New board failed.; ordrng 1 W11126814 (cntrl-elec)
Near Glendora, CA 91741
Andy
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRS315SDHW01 "Customer states unit not cooling, unit had full frost on evap coil and called techline and tested thermistors got sr# 7726931044 advise unit is working good at this time"
Near Rancho Cucamonga, CA 91739
Tyler
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Customer stated that the lights are not working. Removed and replaced module in the freezer tested all works good at this time. Part number W11205083 invoice 10467489.
Near Apple Valley, CA 92307
Darren
Job Details: 01/21/2020
MICROWAVE KITCHENAID KEMS309BSS01 "New panel had a cracked display for the microwave side, reordered panel.; ordrng 1 W10570025 (panl-cntrl)"