Near Shandon, CA 93461
Tom
Job Details: 01/15/2020
WASHER MAYTAG MVWC565FW1 "Entered diagnostics, found error code F8E1, customer states that drain is fine, not filling, diagnostic tests show water flow good, agitate good, drain good, spin good, water supply to hot valve closed, opened water supply to hot valve, both valves operational, check okay. No damage to unit or home from tech, job complete."
Near Arroyo Grande, CA 93420
George
Job Details: 01/15/2020
WASHER MAYTAG MVWC416FW Installed parts tested check out ok complete. No dents or dings cause by tech.
Near San Luis Obispo, CA 93405
George
Job Details: 01/15/2020
DISHWASHER KITCHENAID KUDS30IXSS4 Installed part tested check out ok complete. No dents or dings cause by tech.
Near Bakersfield, CA 93306
Patrick
Job Details: 01/15/2020
OVEN WHIRLPOOL FGP305KW4 "Found the units oven not working. Ignitor high amp draw. Removed and replaced from stock. Tested unit. All ops checked good ; used 1 12400035 (IGNITER,OVEN) from stock"
Near Los Angeles, CA 91436
Isidore
Job Details: 01/15/2020
RANGE HOOD JENN-AIR JXW8736DS00 "Removed top vent cover panel, old control user interface and installed new control interface, reinstalled top panel. Test operation ok at this time"
Near Santa Clarita, CA 91354
Andrew
Job Details: 01/15/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 "Called techline said that an 1/8th gap is normally and can be caused by gasket being thicker on one side. Tried putting rolled paper towel behind gasket to force gasket to expand, so doors would line up properly and once gasket reformed after a few weeks would remove rolled paper. Informed Cx that door gasket is compressed and I could replace gasket but that may not resolve issue. MM heated heated Gasket and tried to reform gasket. Informed Cx that over time gasket on feet door would compress and doors would be even. Cx stated he will call pacific sales and have unit replaced. Techline used previous file number."
Near Bakersfield, CA 93305
Patrick
Job Details: 01/15/2020
COOKTOP WHIRLPOOL KECC667BSS Found a loose connection at the ui. Doesn’t always respond. Secured connection to ui tested unit. All ops checked good
Near Hanford, CA 93230
Enrique
Job Details: 01/15/2020
REFRIGERATOR FRIGIDAIRE LGHB2869TF "Inspected Frigidaire refrigerator . Freezing the food in RC . Installed control board , air tower and sensor . All functions tested normal at time of service . No leaks ."
Near West Covina, CA 91791
Andy
Job Details: 01/15/2020
WASHER MAYTAG MVWC565FW2 "Unit making a noise, found missing screw on belt shield causing shield to hit belt making a rubber noise. installed screw and tested unit working properly, found no other noises unit working as designed"
Near Oxnard, CA 93036
Hector Zuleta
Job Details: 01/15/2020
WASHER WHIRLPOOL WTW8500DC5 "Customer was complaining of broken Lid. I checked the unit and I found a damaged lid and hinges. Replaced Lid (W111023747), Hinge (W10861714), and Hinge (W11023747). Tested ok."
Near Nipomo, CA 93444
George
Job Details: 01/15/2020
WASHER MAYTAG MVWB865GW0 Installed part tested check out ok complete. No dents or dings cause by tech.
Near Bakersfield, CA 93312
Jim
Job Details: 01/15/2020
REFRIGERATOR FRIGIDAIRE LFHB2751TF6 The customers water shut off valve is bad and has a small leak. Show the customer the problem spoke to the daughter over the phone about the problem and she is calling a plumber.For payment; replaced water valve unit now working.
Near Santa Ynez, CA 93460
James
Job Details: 01/15/2020
WASHER WHIRLPOOL WFW8620HC1 Unit has error for water valve failure and long drain. Also found over suds error and off balance load. Ordering new water valve and drain pump. ; ordrng 1 W11316255 (valve) and 1 W11316256 (valve) and 1 W11316609 (pump-water)
Near Bakersfield, CA 93305
Patrick
Job Details: 01/15/2020
WASHER WHIRLPOOL GSQ9611KQ2 Customer to call after Christmas. No money to pay for job 189.61 is the quote ; saved tckt
Near San Luis Obispo, CA 93401
George
Job Details: 01/15/2020
WASHER WHIRLPOOL WTW7500GW2 Found control board not communicating need to replace lock control board and display ok to order.; ordrng 1 W10861642 (latch) and 1 W11130237 (COUNCIL) and 1 W11130238 (BOARD)
Near Fresno, CA 93704
Irvin
Job Details: 01/15/2020
WASHER WHIRLPOOL MHW3100DW0 F0/E1 - clothes in washer during clean cycle. 7726729180- TECHLINE. Check pump and lock. Cleared the air dome cleared the pump cleared the pressure hose. Powered unit. Ran calibration passed. All ops. Normal.
Near Fresno, CA 93704
Irvin
Job Details: 01/15/2020
RANGE WHIRLPOOL WEE750H0HZ0 The oven control is not operation. Hourglass displayed only. Not responsive. ; ordrng 1 W10854344 (cntrl-elec) and 1 W10868153 (cntrl-elec)
Near Paso Robles, CA 93446
Tom
Job Details: 01/15/2020
DISHWASHER FRIGIDAIRE FGID2479SF "Ran unit, found unit fills with water, water supply good, Recirculation pump good, drain good, heating good, spray good, found UI not responding consistently, not able to select cycles, unable to cancel cycles, responds like buttons are stuck, order Control Board, UI, and Door Lock Assembly.Control Board - (117499430)User Interface - (117512430)Door Lock - (111315040)NOTE - PART OUT OF STOCK, RESCHEDULE CUSTOMER ON PAET AND TIME AVAILABILITY; ordrng 1 111315040 (door lock) and 1 117499430 (CONTROL ASSEMBLY) and 1 117512430 (CONTROL PANEL)"
Near Fresno, CA 93701
Irvin
Job Details: 01/15/2020
REFRIGERATOR WHIRLPOOL WRT111SFDM04 "The unit is cooling sporadically. The defrost timer will not terminate. Just keep going on and off. Replacing control. ; ordrng 1 4388931 (timer,defrost adapt) and 1 W11269204 (contrl-box)"
Near Clovis, CA 93619
Jonathan
Job Details: 01/15/2020
REFRIGERATOR FRIGIDAIRE FFHT1832TP0 Unit is sitting on carpet no room to work customer will call when unit is moved; saved tckt
Near Fresno, CA 93720
Timothy
Job Details: 01/15/2020
RANGE WHIRLPOOL WEC310S0FS3 Installed burner kit. Tested operation. Instructed tenant on usage and left the instruction pamphlet with them.
Near Hanford, CA 93230
Enrique
Job Details: 01/15/2020
WASHER WHIRLPOOL WFW92HEFW0 "Inspected whirlpool front load washer . Customer concerns , displaying f1e1 error code ( shorted ACU . Installed control and water level switch . Retested it . All functions tested normal . No leaks ."
Near Shafter, CA 93263
Andrew
Job Details: 01/15/2020
DISHWASHER KITCHEN AID KUDS30IVWH4 Customer stated unit was not starting and light was blinking. Plug-in unit try to enter diagnostics and Unit would not enter into diagnostics. Heavy duty light would flash rapidly and when you touch keypad a second light would come on and blinking rapidly. Remove door panel and disconnected auxiliary fan plugging it back in to see if that would work. He was still having same issue most likely it is a stat key on the keypad or Shorty keypad order and keypad for customer; ordrng 1 WPW10250017 (panel-cntl)
Near Oxnard, CA 93036
Joe
Job Details: 01/15/2020
WASHER AMANA NTW4516FW2 "Units transmission is leaking oil bad causing oil to get inside of all the parts underneath. Ordering parts.; ordrng 1 285565 (agitator assy,comp) and 1 W10721967 (drive pulley) and 1 W10890624 (motor-drve) and 1 W10913953 (actuator) and 1 W11162561 (CAPACITOR ) and 1 W11255272 (gearcase) and 1 WPW10006384 (drive belt)"
Near Thousand Oaks, CA 91320
Aaron
Job Details: 01/15/2020
REFRIGERATOR MAYTAG MFI2570FEZ06 The correct address is 570 Camino Agua DulceNeeds a 4 call count Checked the unit compressor was cold checked the relay 120 volts to in replaced relay tested the compressor is bad shorted out bad needs new compressor and main board; ordrng 1 W11043763 (cntrl-elec) and 1 W11209866 (COMPRESSOR )
Near Oxnard, CA 93035
Joe
Job Details: 01/15/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Units lights won’t shine due to control not powering them. Ordering parts.; ordrng 1 W11224256 (cntrl-elec)
Near Bakersfield, CA 93314
Andrew
Job Details: 01/15/2020
VENT HOOD WHIRLPOOL WVW75UC6DS2 Customer said that Unit was crooked and dripping oil down the back wall. Checked unit and installation of vent hood is incorrect. Unit is not level and slants to the left. It’s her vent hood will have to come down and be reinstalled and leveled properly informed customer that this is something that needs to be done by the insulation company in the manufacture of the home. This is a major installation issue not a minor one but unit is working properly
Near Lake Isabella, CA 93240
Jim
Job Details: 01/15/2020
WASHER GENERAL ELECTRIC HTWP1400F2WW "Replaced tub, motor, trans tube and seal."
Near Bakersfield, CA 93301
Jim
Job Details: 01/15/2020
DRYER WHIRLPOOL NGD4655EW2 Installed drive assembly kit. Unit tested ok
Near Los Angeles, CA 91401
John
Job Details: 01/15/2020
OVEN KITCHENAID KEBU208SSS02 "The lower oven has no convection fan motors, the appliance manager is most likely the issue. The temperatures inside the upper oven possibly not recovering due to the main control or the thermistor or the bake element. Customer will look into buying a new oven"
Near Oxnard, CA 93030
Joe
Job Details: 01/15/2020
WASHER WHIRLPOOL WFW92HEFC0 Unit had a sock stuck in the drain pump which only took me a few seconds to lean machine back and pull out. Only charging service call.
Near Los Angeles, CA 91401
John
Job Details: 01/15/2020
OVEN KITCHENAID KEBU208SSS02 "The lower oven has no convection fan motors, the appliance manager is most likely the issue. The temperatures inside the upper oven possibly not recovering due to the main control or the thermistor or the bake element. Customer will look into buying a new oven"
Near Simi Valley, CA 93063
Aaron
Job Details: 01/15/2020
MICROWAVE AMANA AMV2307PFS3 "F1 E4 , SR#7726721289. Checked the tech line he said check all the connections to the main relay checked all the connections they were good and disconnected the brown wire to the main relay unit ran just fine he said check the interlock switches replaced the interlock switch is in main board tested operations unit is working as designed now; used 2 W10727360 (MICROSWITCH) from stock"
Near Ontario, CA 91764
Tyler
Job Details: 01/15/2020
DISHWASHER MAYTAG MDB8989SHZ0 Customer stated that the dishwasher is not doing anything. Checked for error codes found code for no water entering. Found spoon stuck under the float switch. Removed and calibrated machine. All works good at this time.
Near Thousand Oaks, CA 91320
Aaron
Job Details: 01/15/2020
REFRIGERATOR MAYTAG MFI2570FEZ06 The correct address is 570 Camino Agua DulceNeeds a 4 call count Checked the unit compressor was cold checked the relay 120 volts to in replaced relay tested the compressor is bad shorted out bad needs new compressor and main board; ordrng 1 W11043763 (cntrl-elec) and 1 W11209866 (COMPRESSOR )
Near Castaic, CA 91384
Michael
Job Details: 01/15/2020
OVEN WHIRLPOOL WGG745S0FS02 Cx states large center top burner flame is flow and the lower oven took an additional hour to bake a cake (took two hours when normal ice is 1 hour)Cx states rep on the phone told Cx that service fee parts and labor would all be covered.Removed oval center burner and found debris clogging the head. Instructed cx on proper maintained of range. Took quick picHave low foam on oval center burner head. Adjusted fuel level to max and still have very low flame.Started lower oven bake with lower panels removed. Ignitor glows and have ignition but flame blew out easily and did not reignite. Closed door and ran bake again and unit is heating as designed but appears to have wear gas flow. No change when running all burner heads vs one head so not a pressure issue. Spoke with Dave and possible have control board issue. Verified PL1 with Dave.No faults stored in control boardCalling techline to documentSr#7726714957Amp check on ignitor 3.2-3.6amp. If correct then possibl
Near Shafter, CA 93263
Andrew
Job Details: 01/15/2020
DISHWASHER KITCHEN AID KUDS30IVWH4 Customer stated unit was not starting and light was blinking. Plug-in unit try to enter diagnostics and Unit would not enter into diagnostics. Heavy duty light would flash rapidly and when you touch keypad a second light would come on and blinking rapidly. Remove door panel and disconnected auxiliary fan plugging it back in to see if that would work. He was still having same issue most likely it is a stat key on the keypad or Shorty keypad order and keypad for customer; ordrng 1 WPW10250017 (panel-cntl)
Near Oxnard, CA 93036
Joe
Job Details: 01/15/2020
WASHER AMANA NTW4516FW2 "Units transmission is leaking oil bad causing oil to get inside of all the parts underneath. Ordering parts.; ordrng 1 285565 (agitator assy,comp) and 1 W10721967 (drive pulley) and 1 W10890624 (motor-drve) and 1 W10913953 (actuator) and 1 W11162561 (CAPACITOR ) and 1 W11255272 (gearcase) and 1 WPW10006384 (drive belt)"
Near Arcadia, CA 91007
Andy
Job Details: 01/15/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Not cooling good, replaced control tested unit working properly"
Near Bakersfield, CA 93311
Jim
Job Details: 01/15/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Replaced control damper. Cleared ice from fill tube. Unit tested ok
Near Oxnard, CA 93035
Joe
Job Details: 01/15/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Units lights won’t shine due to control not powering them. Ordering parts.; ordrng 1 W11224256 (cntrl-elec)
Near Fontana, CA 92336
Tyler
Job Details: 01/15/2020
DRYER WHIRLPOOL WGD5000DW3 Customer stated that unit is not heating. Unit will heat once for me then stops. Ordering;g timer and control not in stock. Customer wants last call.; ordrng 1 WPW10185992 (timer) and 1 WPW10476828 (cntrl-elec)
Near Madera, CA 93638
Kenneth
Job Details: 01/15/2020
MICROWAVE OVEN FRIGIDAIRE FFMV1645TS Installed blower switches and latch hook. Tested unit. Unit is now working properly. Customer approves function at this time.
Near Camarillo, CA 93010
Hector Zuleta
Job Details: 01/15/2020
WASHER MAYTAG MVWB865GW0 Customer is complaining of noises when the washer is filling up. I ran a diagnostic test and found nothing wrong with the unit. The noises are coming from water hammering Advised the customer to contact a plumber.
Near Pomona, CA 91767
Tyler
Job Details: 01/15/2020
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Customer stated that the u it is not cooling in the refer compartment. Found open thermistor. Ordering fan harness in stock.; ordrng 1 W11087438 (motor-evap)
Near Rancho Cucamonga, CA 91730
Tyler
Job Details: 01/15/2020
REFRIGERATOR MAYTAG MRT118FFFH01 Customer stated that no lights in fridge or on console. Removed and replaced control box. Tested all works good at this time.
Near Fresno, CA 93705
Irvin
Job Details: 01/15/2020
REFRIGERATOR FRIGIDAIRE LFHB2741PFBA Cx says the fresh food ice maker is not operating. The evap assembly is ice over. The thermostat failed. NEEDS 24 HRS TO DEFROST THE FRIDGE FOR PARTS REPLACEMENT. ; ordrng 1 242094802 (heater-defrost)
Near Pasadena, CA 91105
Francisco
Job Details: 01/15/2020
DRYER MAYTAG MGD5630HW1 Cx had some personal stuff going on asked to be rescheduled.; saved tckt
Near Thousand Oaks, CA 91360
Aaron
Job Details: 01/15/2020
REFRIGERATOR WHIRLPOOL WRT348FMES00 "Checked operations unit evaporator fan motor was bad power to it but not running , replaced tested ok now at this time"
Near Visalia, CA 93277
Enrique
Job Details: 01/15/2020
REFER WHIRLPOOL WRS588FIHV00 Installed new ice maker . All functions tested normal . No leaks .
Near Los Angeles, CA 91325
Randy
Job Details: 01/15/2020
RANGE WHIRLPOOL WFG550S0HZ0 Found unit complaint won’t heat evenly found stays at 170 doesn’t go higher cooks uneven. Door switch broken. Won’t turn off light and stops baking hear rod loose. Broke. Ordering parts. ; ordrng 1 9757239 (rod-dr switch) and 1 WP9757262 (swtch-lite)
Near Riverbank, CA 95367
Cruz
Job Details: 01/15/2020
WASHER WHIRLPOOL WTW8500BW0 "Needs more work- found water leaking will filling up, found a small crack at outer tub causing water to leak onto floor, cx states water will drip into basket by itself as well, ordering parts for unit. Needs authorization for parts need a 3 call count. ; ordrng 1 W10381078 (outer tub) and 1 W10853723 (valve) and 1 WPW10550152 (ring-tub)"
Near Monrovia, CA 91016
Francisco
Job Details: 01/15/2020
WASHER MAYTAG MHW6630HC0 Checked unit found dispenser drawer slowly leaking out of left lower corner. Ordering part and please reschedule upon part arrival.Sr#7726719471 TJ; ordrng 1 W10918521 (drawer) and 1 W10920132 (hose)
Near Fontana, CA 92335
Tyler
Job Details: 01/15/2020
OVEN WHIRLPOOL WFC150M0EW3 Customer stated that the oven will not work found oven has a F9 air code because the outlet for the electric oven is miss wired. Customer needs to have electrician come fix the outlets on the stove can run properly.
Near Manteca, CA 95336
William
Job Details: 01/15/2020
OVEN WHIRLPOOL WEE510S0FS2 "Checked for code, no codes found, Ran bake cycle checked height & low heat Shute off points. Found avg temps at 332 degree, Set calibration to 20 increase."
Near Upland, CA 91786
Tyler
Job Details: 01/15/2020
DISHWASHER WHIRLPOOL WDF130PAHW0 Customer stated that the unit is leaking. Found unit is tilted forward making it leak. Needs to removed and leveled then reinstalled. All works good at this time.
Near Bakersfield, CA 93311
Jim
Job Details: 01/15/2020
REFRIGERATOR GE ZISB360DXA Installed the lower air handler. Unit tested OK
Near Rancho Cucamonga, CA 91730
Tyler
Job Details: 01/15/2020
REFRIGERATOR WHIRLPOOL WRS325SDHW Customer stated that the unit was damaged by the installers and cabinet vibrates. The dent and scratch is clearly from a refrigerator dolly. As for the vibration unit is on tile floor that is uneven. Advised customer to use shims to stop vibration.
Near Westlake Village, CA 91362
Aaron
Job Details: 01/15/2020
DRIYER WHIRLPOOL WGD4900XW0 "Checked the unit found the hi limit and cut off thermostat bad est to repair unit is $289.30 mrs approved replaced tested operating normal at this time customer paid on card in full tested heats good now Parts 50.63 trip 115.00 labor 120.00 tax 3.67 totaling $289.30 ; used 1 279769 (THERMAL CUTOFF), and 1 W11050897 (CUTOFF-TML) from stock"
Near Temple City, CA 91780
Stephen
Job Details: 01/15/2020
WASHER MAYTAG MVWX655DW1 "Motor has 10 year parts warranty.Replaced motor, belt, and capacitor. Ran diagnostics. Had f7e1 error code. Cleared error code. Ran auto test cycle, calibration. Fills, agitates, drains, rinses, dispenses, and spins properly. Complete."
Near La Verne, CA 91750
Stephen
Job Details: 01/15/2020
WASHER MAYTAG MVWC565FW1 "Latch returned 12/20. Replaced capacitor and belt. Ran diagnostics. No error codes. Ran auto test cycle and calibration. Fills, agitates, drains, rinses, and spins properly. Complete."
Near Bakersfield, CA 93306
Jim
Job Details: 01/15/2020
OVEN GE JK915CF2CC Replaced door lock. Unit tested ok
Near Los Angeles, CA 91367
Danny
Job Details: 01/15/2020
REFRIGERATOR KITCHEN AID KSSC42FJS00 Unit is not cooling Found damper control frozen Heater is all dislocated from evapFan is making loud humming sound when full speed Pulled evap cover and found copper tubing to evap all corrosion and barely any frost pattern This unit will require a complete sealed system Provided cod estimate to client WPL 2004484 Air Baffle Assembly is discontinued
Near Oakdale, CA 95361
Cruz
Job Details: 01/15/2020
RANGE WHIRLPOOL WFG525S0HS0 "Needs more work- right burner is not turning on at times it take a while for burner to light, need to order burner for right side, installed new part (left burner head) left burner is now working as designed, cx ok repair. ; ordrng 1 WPW10515455 (burnr-head)"
Near Glendora, CA 91741
Andy
Job Details: 01/15/2020
MICROWAVE WHIRLPOOL KEMS308SSS05 Called techline 7726721256 needs inverter need to to call customer 1 hour B4 626 893-3064 needs afternoon ; ordrng 1 W10217711 (inverter)
Near Santa Clarita, CA 91321
Michael
Job Details: 01/15/2020
DRYER MAYTAG MGDC215EW2 Cx states that unit will turn on and spin but when they put clothing into the unit the drum will not spin.Ran unit for several minutes and unit stopped spinning after approx 5 minutes. Removed clothing and was able to start unit spinning again immediately by pressing start button.Needs a drive assembly 4392065 as rollers are damaged and belt is ready to snap also ordering timer WPW10185981 as this one cuts power intermittently to motorReturn 12/30/19 8-12 requested; ordrng 1 4392065 (dryer repair kit) and 1 WPW10185981 (timer)
Near Santa Clarita, CA 91321
Michael
Job Details: 01/15/2020
DISHWASHER KITCHEN AID KUDS30SXSS4 "Cx states water is still leaking from front corners of the door.Tech removed lower toe panel and ran normal wash cycle. Unit leaks under rinse cycle at corner of doors. CxTech raised unit as much as it will go as front legs were low and took quick pic as left front leg is bent so it says slightly.Unit is hard wired into home and has floor damage Tech cannot resolve issue and home owners do not care they want it fixed.Andrew is unavailable for support due to being in the field, advised to speak with Dave about situation.Dave is currently not available for support. Per Andrew this call should have gone back to RH.will call Dave away from home to proceed with call.Tub frame is bent causing wash assembly to leak under unit towards front needs tub assembly WPW10511197$334.7and sump assembly W10806703 $224.03Plus labor $225 needs autho; ordrng 1 W10806703 (pump&motor) and 1 WPW10511197 (tub-dishwr)"
Near Burbank, CA 91501
Leon
Job Details: 01/15/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Cx complaint that unit is freezing in fresh food section.Replaced thermistor .After running diagnostic check unit working properly as designed.
Near Clovis, CA 93619
Jonathan
Job Details: 01/15/2020
DISHWASHER WHIRLPOOL WDF330PAHB1 Found dispenser not open in test mode needs control; ordrng 1 W10919360 (cntrl-elec)
Near Burbank, CA 91505
Leon
Job Details: 01/15/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Replaced all selected parts.After running diagnostic check unit working properly as designed
Near Manteca, CA 95337
William
Job Details: 01/15/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Replaced drain pump Assy, ran self diagnostics, unit operating as designed"
Near Hesperia, CA 92345
Darren
Job Details: 01/15/2020
OVEN WHIRLPOOL WOC75EC7HS03 SR#7726720263. Sent to engineering for review.
Near Simi Valley, CA 93063
Aaron
Job Details: 01/15/2020
REFRIGERATOR KITCHENAID KRFC704FPS00 "Called tech line tested unit said bin was full but empty , tech line said replace the icemaker , Ice maker $ 139.94 Tax 10.15 trip 115.00 labor 95.00 totaling $360.09 paid 265.09 check mr approved the est ordered part; ordrng 1 W10908391 (icemaker)"
Near Bakersfield, CA 93309
Patrick
Job Details: 01/15/2020
DISHWASHER FRIGIDAIRE FFID2426TS Removed and replaced gasket. Tested unit. All ops checked good .
Near Clovis, CA 93612
Timothy
Job Details: 01/15/2020
RANGE WHIRLPOOL WFG550S0HZ0 Customer states there is a strong gas smell noted during broil. Customer states that PG&E told her there might be a delay in ignition that is a potential explosion hazard. Tried lighting the broil about 10 times and found it ignites properly. Called WPTS ( 7726728806 ) to ask how they wanted me to proceed. They stated if we could not duplicate the issue they could not recommend any parts. Let unit stay in broil for a while and started sniffing around the back . Noted a strong gas odor at the connection from the line from the regulator to the broil fitting at the connection to the broil fitting. Found that I could turn this connecting nut by hand. Found that the nut was able to turn about 4 rotations before it even snugged the tube up to the broil fitting. Tightened with a small wrench and tested. No more gas smell noted. Unit checks ok.NOTE: when I called WPTS and gave them the serial # off the unit they had a purchase date of 6.29.19. Unit is under the i
Near San Dimas, CA 91773
Andy
Job Details: 01/15/2020
RANGE WHIRLPOOL WFG525S0HW1 Needs hinges; ordrng 1 WPW10299226 (hinge-door) and 1 WPW10299226 (hinge-door)
Near Fresno, CA 93722
Irvin
Job Details: 01/15/2020
DISHWASHER FRIGIDAIRE FGID2466QF6A "Removed power from DW. replaced parts. Assembled unit, powered. Ran cycle, fill and ops are normal."
Near Simi Valley, CA 93063
Aaron
Job Details: 01/15/2020
M/W OTR KITCHENAID KMHS120ESS5 "Unit reads open close door even after they opened and closed the door, Unit needs new interlock switch kit est to replace is $255.77 mr approved the est ordered parts paid 135.77 today on card ordered part ; ordrng 1 W11244490 (INTERLOCK KIT )"
Near Bakersfield, CA 93309
Patrick
Job Details: 01/15/2020
REFRIGERATOR WHIRLPOOL KRFC704FPS01 Defrosted the evap. Checked heater it was good. Removed and replaced cover and board. Tested unit. All ops checked good
Near Baldwin Park, CA 91706
Stephen
Job Details: 01/15/2020
WASHER MAYTAG MVWC565FW1 "Ran diagnostics. Had f5e1, f2e1 error codes. Found latch not latching. Reset/ replaced latch assembly. Ran auto test cycle, calibration. Fills, agitates, drains, rinses, and spins properly. No hot water, drain on floor( too low ), washer outside exposed to weather. Advised customer to call plumber, contractor to correct these issues. Complete."
Near Los Angeles, CA 91367
Danny
Job Details: 01/15/2020
WASHER WHIRLPOOL WFW85HEFC Unit is not draining Found faulty drain pump impeller Replaced pump and reinstall washer and ran a self test cycle and unit completed with no leaks and no issues Unit is now draining properly
Near Nipomo, CA 93444
James
Job Details: 01/15/2020
DRYER - GAS GENERAL ELECTRIC GTD33GASK0WW Found unit not heating consistently due to weak igniter. Ordering new. ; ordrng 1 WE4X739 (igniter asm)
Near Los Angeles, CA 91304
Danny
Job Details: 01/15/2020
WASHER WHIRLPOOL WET4124HW0 When arrived and advised client unit is out of warranty and will be charge of 115 plus parts Client denied to pay for service call Advised him I can’t diagnose
Near Los Angeles, CA 91042
Leon
Job Details: 01/15/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Cx complaint that unit is not working properly.Cx complaint that unit is making weird noise every 15 minutes for 9 secondsReplaced ice maker and water valve.After running diagnostic check unit working properly as designed.
Near Los Angeles, CA 91311
Danny
Job Details: 01/15/2020
LAUNDRY MAYTAG MVWB835DW4 Unit is shaking all over the place and unit is stopping in the middle of the cycle Found weak suspension and client using the wrong soap Replaced suspension and reinstall washer and calibrated and ran a self test cycle and unit completed with no issues Advised client to only use he soap Unit is now working properly
Near Paso Robles, CA 93446
Tom
Job Details: 01/15/2020
WASHER MAYTAG WFW75HEFW0 "Installed Main Control Board and Pressure Switch, unit still not responding at UI, order UI Board and Drain Pump, and tech will return with Console.UI Board - (W10911021)Drain Pump - (WPW10605427); ordrng 1 W10911021 (panel-cntl) and 1 WPW10605427 (pump-water)"
Near Monterey Park, CA 91754
Francisco
Job Details: 01/15/2020
DISHWASHER MAYTAG MDB4949SHZ0 Removed and replaced drain hose and water pump. Tested ops and unit working as intended
Near Fresno, CA 93704
Irvin
Job Details: 01/15/2020
OVEN AMANA AER6303MFS2 "Cx says the oven is not operating. Found the power cord was improperly installed. Burnt out the red line. Replacing harness, and therminal block. ; ordrng 1 W11134840 (harns-wire) and 1 WPW10245259 (block-term)"
Near Atascadero, CA 93422
Tom
Job Details: 01/15/2020
MICROWAVE WHIRLPOOL WMH31017HW3 "Found unit intermittently making clicking noise on Start, attempting to reposition Interlocks and Microswitches, no change. Order Top and Bottom Interlock Assemblies.Interlock Assembly - (W11252186)Interlock Assembly - (W11252187)NOTE - PART NUMBERS FROM RELIABLE, MARCONE DOES NOT SHOW MODEL, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY; ordrng 1 W11252186 (INTERLOCK) and 1 W11252187 (INTERLOCK)"
Near Fresno, CA 93705
Irvin
Job Details: 01/15/2020
FREEZER WHIRLPOOL WRS588FIHV00 Cx says the door is not sealing. The new gasket is rippled. The door insert is separating from the door causing the gasket to gap. Need to replace the door this refrigerator has a different color; saved tckt
Near Bakersfield, CA 93306
Andrew
Job Details: 01/15/2020
WASHER GE GTW460ASJ9WW Cx stated unit was banging on side wall. Checked unit and suspension is bad. Ordering new suspension. Unit spins and drains fine. ; ordrng 4 WH16X26910 (rod & spring asm rig)s
Near Santa Maria, CA 93454
James
Job Details: 01/15/2020
DISHWASHER FRIGIDAIRE FGID2466QD Unit leaking from door. Inspected unit and found gasket worn also found bottom door gasket deformed. Ordering new. ; ordrng 1 154827601 (gasket) and 1 5304500204 (gasket)
Near Los Angeles, CA 91307
Danny
Job Details: 01/15/2020
WASHER MAYTAG MVWB765FW2 Unit is not filling up properly and agitator is ripping clothes Replaced agitator and water valve Reinstall unit and no water leaks found Calibrated washer and ran a self test cycle Unit completed with no issues and no leaks Unit is now washing properly
Near Bakersfield, CA 93305
Andrew
Job Details: 01/15/2020
WASHER WHIRLPOOL GSQ9611KQ2 "Cx stated unit not spinning or agitating. Found broken coupler. Ordering coupler and reschedule fo Patrick tomorrow ; ordrng 1 285753A (coupling,motor)"
Near Bakersfield, CA 93309
Andrew
Job Details: 01/15/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Customer stated that food in the fresh food section at the bottom of the deli George was freezing. Damper assembly is already been replaced. Refrigerant thermistor needs to be replaced it is not a plug and play thermistor will have to be cut and spliced another with gel caps. Cannot find the Mr. on break down will have to search for thermistor for fresh food section and get parts ordered.; saved tckt
Near Los Angeles, CA 91042
Leon
Job Details: 01/15/2020
MICROWAVE JENN-AIR JMW3430DP01 Cx complaint that unit is not working properly.After running diagnostic check find F2E1 error code.Replaced console.After running diagnostic check unit working properly as designed
Near Fresno, CA 93722
Irvin
Job Details: 01/15/2020
DISHWASHER FRIGIDAIRE FGID2466QF7A "The DW is showing - er -in the display. SHORTED KEY PAD. The key pad is not respite commands. Removed power from the unit. Removed console. The tabs broke on the console, installed replacement. Replaced assembly and main control. Powered unit all test good. Unit is operating."
Near Los Angeles, CA 91326
Randy
Job Details: 01/15/2020
COMPACTOR KITCHENAID KTTS505ESS0 Complaint makes noise. Cx has broken actuator needs new one scheduled for Tuesday ; ordrng 1 WPW10451270 (actuator)
Near Agoura Hills, CA 91301
Joe
Job Details: 01/15/2020
DISHWASHER KITCHENAID KDPE234GPS0 Replaced motor and pump assembly unit is now functioning as designed. Job complete.
Near Manteca, CA 95336
Lance
Job Details: 01/15/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Fixed-replaced faulty valve assembly, test# 96 passed, and #97 passed. Water now entering icemaker ok, and dispensing ok. Please allow 24-36hrs for ice production."