Kenneth M.

Found Whirlpool Refrigerator WRT314TFDB00 missing parts. Found condensation and poor cooling. Ordering new evap motor. And new high flow air blade fan. Ordering; 1 WP2163777 (blade-fan) and 1 WP2315539 (motor-evap),

Erick S.

Cycled and found Whirlpool Freezer WRX998SIBM00 not cooling due to frozen evap. Found unit with failed thermistor causing error. Unit will need thermistor and evap motor.; Ordering 1 W10633627 (motor-evap) and 1 W10837236 (harns-wire)

Enrique R.

Inspected a Whirlpool Washer WTW8500DC0. Customerstated that the unit won’t stop the wash cycle. Diagnosed the unit . Found f6e2=communication error: UI cannot hear ACU . Need the central electric and UI . ; ordrng 1 W10812418 (cntrl-elec) and 1 W10861501 (console)

Enrique R.

Inspected Whirlpool Washer WFW8540FW1 . Control not responding .Diagnosed the unit , found miscommunication error between user interface and central electric . Incoming voltage to control 123 v . Control shuts off . Also the washer is leaking between door and the bellow; ordrng 1 W10903219 (panel-cntl) and 1 W11106747 (bellow) and 1 W11201290 (central electric)

James M.

Found Whirlpool Refrigerator WRF989SDAW with ice on both evaporator fans. Defrosted both fans and found freezer fan weak. Ordering new evap fan and motor for freezer. Also found thermistor cover and grill cover damaged by ice. Ordering both. ; Ordering 1 W10871842 (grill) and 1 WP67006337 (blade- fan) and 1 WPW10405166 (cover) and 1 WPW10514110 (motor evaporator)

James M.

James R.

Found in Maytag Washer MVWX500XW that gearcase was grinding. Hub is snapped and cam is stripped. Washplate won’t come off so it will have to be broken off to repair and valves aren’t opening all the way. Ordering 1 W11035747 (gearcase), 1 W10721967 (cam), 1 Wpw10553968 (washplate), 1 W10528947 (hub), 1 W11158805 (VALVES )

Cruz B.

Found that Frigidaire Range FGGF3030PFF bake cycle not turning on, found broil cycle working fine, ordering igniter for unit. ; ordrng 1 316489403 (ignitor,burner),

Skyler b.

Found that Whirlpool Washer MHW6000XW1 is not completing cycles, unit will get stuck on one cycle not advancing, looked for codes found none, customer stated that soap in dispenser is full but doesn’t dispense. Ordering parts; 1 W10427972 (cntrl-elec) and 1 WPW10289387 (valve)

Cruz B.

Cruz B.

Found that Whirlpool Refrigerator WRF555SDFZ05 is freezing veggies inside refrigerator compartment and that freezer compartment is iced up. Ordering parts 2 thermistors,1 motor evap ; ordering 2 W10316760 (thermistor)s and 1 WPW10276647 (motor-evap)

Ian B.

Tech found General Electric Dryer GTD75ECSLWS control powers on and counts down but drum does not turn. Checked all thermostats. Thermostats good. Motor is not receiving power from motor relay on control. Motor windings also giving erratic readings. Need motor and control for repair. Ordering 1 WE04X26818 (BOARD) and 1 WE17X23056 (MOTOR/ BLOWER)

Irvin F.

The Whirlpool Refrigerator WRX735SBM03 will not dispense ice. The side of the left door is concaved, switch not making contact. There is a shim kit for this issue, ordering. Bypassed door switch temp so the ice will dispense.

Irvin F.

Found Whirlpool Washer WTW8500DC1 -communication errorRan test 51 all components ran properly, except water valve. Cold solinoid is stuck closed. Cause of multiple symptoms. Needs replacement valve. The suspension is weak cause of imbalance. WFI1MFHAPL1-AUTHO FOR CALL; Ordering 1 W11130356 (suspension) and 1 W11165546 (VALVE)

Irvin F.

This Maytag Washer MVWB835DW3 is not getting water into the unit. Dry agitating. Checked errors found codes: F3/E2-INLET WATER TEMP FAULT, F2/E1-STUCK BUTTON. Cleared codes. Checked the valve in test mode hot and cold will not open. Checked ohms value, out of range. Need replacement valve. ; Ordering 1 W11165546 (VALVE)

Irvin F.

Douglas P.

Found Whirlpool Refrigerator WRF993FIFM00 not cooling properly. Needs updated evap cover thermistor relocation water filter housing and new updated board; Ordering 1 W10870599 (EVAP COVER) and 1 W11169503 (BOARD) and 1 w11165806 (FILTER HOUSING )

Douglas P.

Customer states Whirlpool Dryer Electric WTW4910XQ3 will not advance try to spin tub found tub won’t spin bearings are out on unit, unit needs new gear case; ordrng 1 W10721967 (drive pulley) and 1 W11035749 (gearcase)

Cruz B.

Whirlpool Dishwasher GU1200XTKB0 is not turning on, tested wall outlet and found 120AC, unit needs cnrtl elec and fuse. Have replaced motor pump, cntrl elec, water valve, soap dispenser, in past. Ordering 1 8193762 (thermal fuse) and 1 WP8564543 (cntrl-elec).

Cruz B.

Found Whirlpool Refrigerator WRX735SDHZ00 has stoped making ice. Only problem with unit. Unit, cooling,temps, water dispenser are all working fine at the moment. Ordering ice maker for unit. Ordering 1 Wpw10300024 (Icemaker)

Cruz B.

Found Whirlpool Refrigerator WRX735SDHZ00 panel UI be to deformed on right side, only problem with unit, cooling temps ice and water dispenser are working fine at the moment, ordering parts UI, separator for unit. Ordering 1 W11043015 (panel-ui) and 1 WPW10353552 (separator)

Cruz B.

Whirlpool Washer WFW95HEDW0 is displaying error codes f5e3 and F3E2 tech states sensor switch and latch, found pump running, customer has to disconnect power supply from unit. Ordering 1 WPW10443885 (door lock) and 1 WPW10448876 (switch-wl),

George Y.

Found Maytag Washer MVWX655DW1 drain pump excessively loud not draining. checked for debree; ok. Replace drain pump. Orderng 1 W10876600 (drain pump)

George Y.

Found Whirlpool washer WFW95HEDW giving out error f-09. E01 long drain checked for degree and it's ok. Pressure hose is ok. Replace drain pump. Ordering 1 WPW10605427 (pump-water)

Kenneth M.

Found Maytag Washer leaving white soap spots still on the clothes at end of cycle. Found unit not filling with much water. Ordering new control board. Not reading pressures. Ordering 1 W10920541 (cntrl-elec)

Erick S.

Cycled Whirlpool Refrigerator WRX988SIBM01 and found unit not cooling due to frosted over evaporator in rc. Thermistor is failing and fan is no longer running causing poor cooling. Both will need to replaced. Customer approved to defrost unit. Ordering 1 W10633627 (motor-evap)

Enrique R.

Inspected a kitchen aid refrigerator . Customer saying not cooling correctly . I found the control leds blinking . All other components work normal . I need new central electric . ; ordrng 1 WPW10319823

James M.

James M.

Found Whirlpool dryer IGD4400VQ1 unable to heat. Replaced thermal cutoff and retested unit. Unit still unable to heat. Replaced coils and checked igniter. Found igniter element broken. Replaced igniter and tested unit. Unit not heating. Ordering flame sensor WP338906

Albert P.

MGDB835DW4 maytag dryer. Diagnosed unit with winding noise. Removed lint trap. Found socks in blower. Removed socks and unit is now working properly. Instructed Cx its best to use garment bags for smaller objects. ; Job Cmpltd

Albert P.

roper washer RTW4516FW2. 120 vac at control no indicator lite. Replaced control W11170318 and calibrated unit Tested ok. Job Cmpltd,

Albert P.

Kitchenaid refrigerator KRFF305ESS00 Unit has weak fan motor not directing air to top of fridge. Ordering new evap fan motor ordrng 1 W11024089 (motor-evap) Installed evap fan motor and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician.

Albert P.

MVWB835DW2 maytag washer lf error code. Replaced listed part w11165546 and cleared three fault codes all related to fill valve Tested ok ; Job Cmpltd

Albert P.

GZ25FSRXYY2 Defrosted drain line that was blocked with ice. Defrosted evaporator and installed new drain tube; w10619951

Albert P.

changed agitator good to go

Cher .

Amana Range-Model # AGR6303MFS0. Customer complaint- all the glass is broken out of the door. Service performed- Broken door glass, Replaced and install new glass W10907141 (Glass) Reinstall door WPW10620754 (GLASS-DOOR) and door is opening and closing properly. Job completed.

Cher .

Maytag Washer-Model # MVWB725BW0. Customer complaint- the drain cycle is not working properly. Service performed- Found code F32, drain pump humming, ordered drain pump WPW10409079 (pump-water) removed and replaced it. Unit functions as designed job completed.

Patrick C.

Whirlpool Washer-Model# WTW4816FW1. Customer complaint- washer keeps draining. Service performed- Customer stated that the unit shut down and just drained out the water and lights wouldn’t come back on. Plugged in and it went into a drain. I canceled out and checked errors. Found a long or no fill error. Drain hose installed properly. Screens on the valve not plugged. Good water pressure. Has to be a control issue. Because the unit tested fine in diagnostics. Also stated when she set to auto sense on a normal cycle with a few things in it and it filled up to the top didn’t sense right removed and replaced the control W11124783 (CONTROL-ELEC). Service completed.

Aaron B.

Maytag Washer-Model # MVWB765FW0. Customer complaint- unit is ripping large holes in laundry. Laundry is getting trapped in agitator. Service performed- Upon arrival checked operations found the agitator had big gaps in it removed and replaced the agitator W11161960 (agitator) and re-tested unit it is working as designed. Service completed.

Chris M.

Jenn-air Cooktop-Model # JED4536WB01. Customer compliant- unit is not working. Service performed- Upon arrival customers issue was that her cooktop was not working properly. After talking to her I showed her how to properly use her cooktop. Everything is functioning fine I went through every individual burner with her. Showing her how to properly use cooktop and navigate through the different settings. Job completed.

Daniel L.

Kitchen aid Refrigerator- Model # WRV986FDEM00 Service Performed: Customer had issue with unit deli drawer not sealing correctly and building frost. Specialist ran diagnosis and found rails for drawer were of track. Specialist fixed rails and components are all working correctly.

Tyler F.

Whirlpool Washer- Model # WGD8500DC3 Service Performed: Customer had issue with unit having a burning smell. Specialist ran diagnosis and found dryer sheet was stuck to burner vent and could lead to a lint fire. Tested components and unit is working properly. Customer to monitor unit.

Tyler F.

Maytag Range- Model # MGT8775XS Service performed: Customer had issue with unit door not making contact with switch. Unit will not heat if door is not closed. Specialist fixed latch and instructed customer to make sure door is closed.

Cher .

Kitchen-aid Refrigerator-Model # KRFC302ESS00. Customer complaint- the left door is having problems closing. Service performed- Left door mullion came off removed and reattached and tested door operation and it checked good at time of service.

Cher .

Maytag Dishwasher-Model # MDB8959SFZ4. Customer complaint- water dripping from underneath the dishwasher. Service performed- Customer states unit isn’t even and leaks from corner of door. Found unit not level. Leveled unit and installed the inlet protector W10591547. Installed part and ran through wash cycle. Unit operates as intended. Service completed.

Cher .

Amana Dryer-Model # NGD4655EW2. Customer complaint- unit is not heating. Service performed- Upon arrival the unit was not heating. Found igniter not glowing. Removed and replaced igniter 279311 (IGNITOR KIT & BRACKE) and tested units. Unit functions normal now. Service completed.

Cher .

Maytag Freezer-Model # MFC2061KES. Customer complaint- there is frost/condensation in the freezer. Service performed- Building up frost inside freezer Found door seal not sealing properly And out of its bracket supported and reinstalled door. Door is now sealing and closing properly. Service completed.

Cher .

Ikea Freezer-Model # IRT134FDW00. Customer complaint- doors are not sealing. Service performed- Found gap on FC door gasket. Adjusted gasket applying heat for gasket to expand. Unit now sealing properly, removed icicles and moisture drops from FC. Unit now working as designed. Service completed.

Jesus C.

Whirlpool Refrigerator-Model # GI7FVCXXA01. Customer complaint- unit has condensation. Service performed- Customer states that unit has condensation and unit not cutting off. Checked unit and ran diagnostics. Tested all the components on unit and passed. Removed back cover and tested compressor. Recycle power and unit is working now. Temperature on fresh food section was set at 41 degrees f. Set temperature set 37 d. Also found the condenser coil full of lint. Cleaned out condenser and assembled unit. Unit works as designed. Service completed.

Patrick C.

Whirlpool Refrigerator-Model # WRX735SDBM. Customer complaint- the unit is not cooling. Service performed- Found the unit not cooling at all. The start device clicks but doesn’t turn compressor on. Checked out compressor and it was stalled. When device kicked on the compressor just hummed. Removed and replaced W10507884 (compressor). Service completed.

Raymond D.

Whirlpool Refrigerator-Model # WRF555SDFZ02. Customer complaint- unit not making any ice. Service performed- Upon arrival unit would not make ice. Tested and found ice maker not cycling. Removed and replaced icemaker W10882923 (icemaker). Service completed.

Raymond D.

Whirlpool Dryer- Model # WGD4800XQ1. Customer complaint- unit is not starting. Service performed- Upon arrival unit had damaged power cord installed new one W11222083 (Cord) and tested unit and found bad thermal fuse removed and replaced it WP3392519 (FUSE-THRML). Service completed.

Billy J.

Whirlpool Dryer-Model # WGD4815EW2. Customer complaint- unit smells like gas. Service performed- Upon arrival customer stated unit smells like gas tested unit and found no gas leak but burner needs to be replaced. Removed and replaced burner assembly W10823508 (BURNER-GAS). Service completed.

Billy J.

Kitchen-aid Dishwasher-Model # KUDS30IXBL1. Customer complaint- racks wheels and transport assembly needs replaced. Service performed- Upon arrival top rack was on counter all wheels broken off removed and replaced adjuster kit W10712394 (ADJUSTER). Service completed.

Billy J.

Jenn-air Oven- Model # JJW3830DP02. Customer complaint- erro F6 E0. Service performed- Upon arrival customer states unit only has issues when the WiFi is connected states the unit will randomly turn on and will display f6 e0 also stated they would have issue when unit is not on WiFi removed and replaced u.i and main control W11232121 (U.I). Service completed.

Billy J.

Whirlpool Refrigerator-Model # WRF535SMBM00. Customer complaint- ice build up in the freezer. Service performed- Upon arrival customer stated freezer is building up ice found unit had air leak on gasket applied heat gun and lowered legs so door closes properly job complete there is no longer an air leak. Service completed.

BRYAN D.

Whirlpool Refrigerator-Model # WRF993FIFM00. Customer complaint- door issue. Service performed- Installed door W10872957 (Door) and tested unit. Unit is now working properly. Service completed.

BRYAN D.

Whirlpool Washer-Model # WTW8500DC3. Customer complaint- unit is not draining. Service performed- Upon arrival. Found unit with low water. Checked error codes and ran diagnostics. Instructed customer on proper loading techniques and on proper soap usage. Service completed.

BRYAN D.

Whirlpool Washer-Model # WFW70HEBW1. Customer complaint- washer door locked and wont open. Service performed- Customer states unit is locked and when plugged in goes into automatic drain cycle. Removed front panel to check drain filter. Drain filter checked out good. Reinstalled front panel. Found unit was stuck in a soap lock out. Instructed customer on proper soap use. Service completed.

BRYAN D.

Kitchen-aid Refrigerator- Model # KBSD608EBS00. Customer complaint- lights are out. Service performed- Inspected unit found light not working. Inspected led control board is bad. Removed and replaced control W10830288 (cntrl-elec). Service completed.

Dane K.

Maytag Dryer-Model # MGDB765FW. Customer complaint- unit will turn off mid cycle. Service performed- Upon arrival the unit was not drying the clothes. Found gas coils misfiring. Removed and replaced coils and tested unit. Unit functions normal now.; used 1 279834 (2 COIL GAS VALVE SET). Service completed.

Dane K.

Whirlpool Refrigerator-Model # WRF555SDFZ. Customer complaint- not producing ice or water. Service performed- Upon arrival the customer compliant was no water from dispenser and no ice production. Called for water at dispenser and valve made it but got no water. Removed the clogged filter and installed filter bypass and tested water and cycled ice maker. Unit functioned normal with clogged filter removed and bypass installed. Service completed.

Dane K.

Whirlpool Refrigerator- Model # KRMF706EBS01. Customer complaint- freezer door is jamming up and doesn't close all the way. Service performed- Upon arrival the unit had frost forming in the freezer. Freezer door not sealing right. Brackets not closing, gasket and sealing and door warped, and unit needs fan kit. Removed and replaced W10625069 (bracket) and W10625070 (bracket) and W10815700 (dor-fip bl) and W10864519 (adapter) and W10909682 (nameplate). Unit functions as designed. Service completed.

Dane K.

Maytag Dryer-Model # MGDB835DW3. Customer complaint- unit will not start. Service performed- Upon arrival the unit was not starting found loose wire in door switch not letting voltage to motor. Secured wire connection at door switch and tested unit. Unit functions normal now. Service completed.

Dane K.

Whirlpool Washer-Model # MVWC565FW0. Customer complaint- the unit is not starting. Service performed- Upon arrival the drain pump would run as soon as unit was plugged in. Customer was using too much soap. Instructed customer on proper use and care of unit and calibrated and tested unit. Unit functions normal. Service completed.

Aaron B.

Whirlpool Washer-Model # WTW8240YW0. Customer complaint- unit is receiving F error codes. Service performed- Unit has an f 51 code , tested unit found the unit basket not sliding up and down on its own now causing unit to code out , removed and replaced bearing kit and basket. Service completed.

Jesus C.

Whirlpool Dryer-Model # WED9200SQ1. Customer complaint- receiving F error codes. Service performed- Customer states that unit is not working. Checked unit and ran diagnostics found error code F01 control failure. Try to reset breaker and unit is still displaying error code. So removed and replaced control WPW10174745 (cntrl-elec). Service completed.

Jessse C.

Whirlpool Refrigerator-Model # KBFS20EVMS0. Customer complaint- the unit leaks. Service performed- Customer states that unit is leaking. Checked unit and found the icemaker iced over. Removed icemaker and cleared out ice. Cleared out fill tube. Turned water on and water was slowing coming out from tube. The water valve is not closing. Removed and replaced the vavle W10420083 (valve). Service completed.

Jesus C.

Whirlpool Compactor-Model # MTUC7500AFM0. Customer complaint- door will not open. Service performed- Customer states that unit is not retracting. Checked unit and the ram was in the down position. The power pack was activated. Release or turned off the power pack and rack raised. Instruct customer of setting and usage. Unit is working as design. Service completed.

Jesus C.

Whirlpool Washer-Model # WTW5000DW1. Customer complaint- unit is filling up by itself after the cycle and it keeps locking. Service performed- Customer states that unit is leaking water and fill up the basket. Checked unit and ran diagnostics found one error code F5-E1. Tested completed. Customer states that after washing a load or two unit fills up on its own. Removed and replaced lid switch W11210459 (VALVE). Service completed.

Hector Z.

Maytag Washer-Model # MVWC565FW0. Customer complaint- unit is not draining. Service performed- Customer states that unit is not draining. Ran diagnostics and no error codes found but found a bad water pump removed and replaced W10876600 (PUMP-WATER). Service completed.

Hector Z.

Kitchen-aid Microwave-Model # KEMS377GWH0. Customer complaint- microwave has a weird electrical smell. Service performed- Customer complaint is that when they use the microwave there is a strong smell of electrical burn. Checked unit and found a shorted magnetron. Removed and replaced W10245183 (magnetron) and WPW10687786 (diode). Service completed.

Hector Z.

Whirlpool Washer-Model # WTW7300DW1. Customer complaint- not spinning and clothes are wet at the end of the cycle. Service performed- Checked unit and found clogged pump. Removed debris and unit functions as designed. Service completed.

Dane K.

Maytag Dryer-Model # MGDC215EW0. Customer complaint- unit is making a squealing noise during operation. Service performed- Upon arrival removed and replaced wheels do to bad pulley, retested and unit functions as designed no more loud scratching noise. Service completed.

Dane K.

Whirlpool Refrigerator-Model # WRS325SDHW00. Customer complaint- food freezing in refrigerator section. Service performed- Upon arrival the unit was freezing food in fresh food. Found the unit needs a new control and new thermostat, removed and replaced them W10384183 (thermistor) and W11023173 (CONTROL). Service completed.

Cher .

Maytag Dishwasher-Model # MDB4949SDZ0. Customer complaint- unit is not draining after cycle completes. Service performed- upon arrival specialist found bad drain pump he removed and replaced WPW10348269 (PUMP-DRAIN) tested unit and it functions as designed now. Service completed.

Cher .

Maytag Washer- Model # MVWC565FW0. Customer complaint- the power button is not working and it does not spin when in spin cycle either. Service performed- Upon arrival lid not latching, replaced lid lock W10838613 (LATCH) and ran calibration cycle unit functions as designed. Service completed.

Dane K.

Kitchen-aid Refrigerator- Model # KRSC503ESS00. Customer complaint- unit is not making any ice. Service performed- Upon arrival the unit was not making ice. Found ice maker thermostat busted off. Replaced ice maker W10873791 (ICEMAKER) and tested unit and it functions as normal now. Service completed.

Dane K.

Amana Dryer- Model # NGD4655EW. Customer complaint- noise during operations. Service performed- Upon arrival the unit was loud. Found rollers and pulleys warn out. Installed dryer repair kit and tested unit. Unit functions normal now; used 1 4392065 (DRYER REPAIR KIT). Service completed.

Dane K.

Amana Dryer-Model # NGD4655EW2. Customer complaint- dryer not working. Service performed- upon arrival tech found the unit has damage to it removed and replaced 279980 (box) and 4392065 (dryer repair kit) and W10899578 (drum) and W11117429 (chute) and W11178667 (BULKHEAD) and WP339956 (seal). Service completed.

Dane K.

Whirlpool Dishwasher- Model # WDT730PAHZ0. Customer complaint- F2E2 error codes pop up. Service performed- Upon arrival unit was giving an F2 error to fault code. Removed and replaced main control board W11131683 (Cntrl) because panel did not have electronics in it, it was nothing but a piece of plastic. Tested unit drain pump came on but nothing else. When touchpad shorted it took out main board. Removed and replaced touch pad W11028325 (TOUCH PAD). Service completed.

Cher .

Maytag Refrigerator-Model # MFI2569VEM2. Customer complaint- the ice dispenser is not working. Service performed- Upon arrival ice maker motor will not move when power is applied. Replaced ice maker W10882923 (Icemaker). Service completed.

Cher .

Kitchen-aid Refrigerator- Model # KFCP22EXMP1. Customer complaint- freezer frosting up. Service performed- upon arrival tech found drain tube frozen he removed and replaced drain tube kit W10619951 (TUBE-DRAIN). Service completed.

Michael M.

Kicthen-aid Microwave-Model # KMBS104ESS02. Customer complaint- while cooking the unit makes a rattling noise. Service performed- Upon arrival customer states microwave makes a rattling noise when unit is operating. Inspected and found left trim panel rattling against cabinet. Removed panel and found loose mounting hardware. Tightened mounting bracket and hardware. Added foam spacer behind panel to eliminate panel from rubbing and causing noise. Reinstalled panel and tightened hardware. Panel no longer wiggles and is tight. Powered unit on and rattle is not heard. Unit operates as intended. Service completed.

Danny G.

Whirlpool Dishwasher- Model # WDT780SAEM2. Customer complaint-F2 E2 error code popping up. Service performed- Upon arrival unit was showing error code f2 e1. Found bad display control. Removed and replaced new control and ui control W11178673 (CNTRL) and W11036550 (UI). Set unit into a test cycle unit completed with no issues. Unit is washing and working properly. Service completed.

Danny G.

Kitchen-aid Refrigerator- Model # WRV986FDEM01. Customer complaint- unit is not cooling in the fridge section. Service performed- Upon arrival fridge side is not cooling. Found evap cover full of frost. Used steam gun to defrost cover and evap and drain tube Reinstalled cover powered unit up it still didnt power on removed and replaced motor evap W11087438 (motor evap) and set unit to proper temp Advised client to allow 24hrs for unit to cool. Service completed.

Raymond D.

Whirlpool Washer- Model # WFW94HEAW. Customer complaint- there is water collecting in the seal of the washer. Service performed- Upon arrival bellow was not seated around tub properly causing water to back up in seal. Repaired seal and tested unit. Unit functions normal now. Service completed.

Raymond D.

Whirlpool Dishwasher- Model # KDFE304DSS0. Customer complaint- the dishwasher is not completing a full cycle. Service performed- Upon arrival customer complaint was unit getting stuck in wash cycle. unit had following codes.32668164 Inspected and found OWI sensor with 1.050ohms and out of range. Removed and replaced sensor WPW10705575 (sensor). Service completed.

Raymond D.

Jenn-air Refrigerator- Model # JFC2290REP00. Customer complaint- unit is not closing properly. Service performed- Upon arrival customer complaint was freezer looked like it had snowed. The was a door ajar issue, and went over loading of unit with customer. Instructed on proper use and care of unit. Service completed.

Raymond D.

Ikea Washer-Model # IUD8500BX1. Customer complaint- water dripping from underneath tub and its rusted. Service performed- Upon arrival found tub has hole so water leaks above sump seal near center of wire harness at right top. Removed and replaced WPW10681503 (tub-dishwr). Service completed.

Raymond D.

Whirlpool Refrigerator- Model # WRF767SDEM01. Customer complaint- unit is not cooling and the ice maker doesn't work. Service performed- Upon arrival RC was not cooling. Inspected and found no frost patter but did find test 39 with open RC Evap thermistor. Replaced fan harness W11033168 (harns wire) and optimized thermistor. Service completed.

Billy J.

Whirlpool Washer- Model # WTW4816FW2. Customer complaint- the water is not coming out cold. Service performed- , upon arrival customer states they get no cold water. found hot and cold water were in wrong position switched them and retested. Instructed customer on proper loading unit informed half the tub is full load. Service completed.

Billy J.

Whirlpool Washer-Model # WFW8640BW. Customer complaint- can hear water slushing around and has a hash odor coming from unit. Service performed- unit was clogged with hair and it started to build up mold. Found a small tear in bellow. Removed and replaced it WPW10340443 (BELLOW). Service completed.

Dane K.

Whirlpool Dishwasher- Model # WTD720PADM2. Customer complaint- unit is leaking underneath. Service performed- Upon arrival the unit was leaking. Ran unit and found water from valve and sump seal. Removed and replaced valve and sump and tested unit. W10872255 (VALVE) and W11124384 (Motor Wash). Service completed.

Billy J.

Kitchen-aid Dishwasher-Model # KDTE104ESS4. Customer complaint- unit is leaking. Service performed- upon arrival found tear in gasket so I removed and replaced gasket W10300924V (GASKET). Service completed.

Billy J.

Whirlpool Refrigerator-Model # KRFC704FBS00. Customer complaint- the water filter is stuck and the cap is broken. Service performed- Upron arrival filter housing was broken removed and replaced it W10906054 (Housing). Service completed.

BRYAN D.

Maytag Refrigerator- Model # MFD2560HES. Customer complaint- unit is not making ice. Service performed- Upon arrival customer stated unit was not making ice. Inspected ice maker found ice maker was not allowing water to flow into mold. Removed and replaced ice maker 4317943 (ICEMAKER ONLY). Service completed.

BRYAN D.

Whirlpool Dishwasher-Model # WDF520PADW7. Customer complaint- the door and dishes are very wet after cycle. Service performed- Upon arrival customer informed us of heating issues. Ran diagnostics. And found n error codes. Ran auto test and found heater powering on. Informed customer of lower wattage heater and importance of rinse aid and purging hot water to 120 degrees before starting dishwasher. Unit is working properly. Service completed.

BRYAN D.

Whirlpool Washer- Model # MHW8200FW. Customer complaint- unit has mold in dispenser. Service performed- Upon arrival customer complains about mold in dispenser. Explained to customer water will always remain in dispenser. Instructed customer to leave dispenser open and to dry to prevent molds. Service completed.

BRYAN D.

Kitchen-aid Refrigerator-Model # KSC23C8EYY02. Customer complaint- unit is not cooling at all. Service performed- Upon arrival customer stated unit not cooling properly in fridge and freezer. All fans were running at time compressor as well received 22 degrees in freezer and 45 degrees in fridge inspected freezer evaporator and only had a quarter frost pattern I suspect there is a leak in the system unit need drier and unit has low charge. Removed and replaced drier W10286069 (drier-uv). Service completed.

Dane K.

Whirlpool Refrigerator-Model # WRF555SDFZ05. Customer complaint- unit is making a popping or crackling sound. Service performed- Upon arrival the unit was making a popping sound as the compressor was running. The sound was the refrigerant popping as it expanded. Showed customer use and care guide where it says this is normal. Instructed customer on use and care of unit. Service completed.

Aaron B.

Whirlpool Refrigerator- Model # WRT138FZDW00. Customer complaint- unit is not cooling. Service performed- Upon arrival checked out unit plugged in the compressor was locked up and just hummed. Removed and replaced W10843121 (drier-tube) and WPW10507886 (compressor). Service completed.

Aaron B.

Kitchen-aid Microwave-Model # KMHS120EBL2. Customer complaint- lights aren't working. Service performed- Unit interior light not working checked bulb okay. Removed and replaced the door switches W10269458 (SWITCH), W10269460 (SWITCH) and W10727360 (MICROSWITCH) unit light started working. Service completed.

Aaron B.

Whirlpool Refrigerator-Model # WRS588FIHV00. Customer complaint- pressed button to get ice and the fridge shut off. Service performed- Upon arrival checked operations the evaporator fan motor intermittently works in the networks called evaporator cover check the fan motor and wiring no connections needs new evaporator fan motor and main board and harness assembly’s to correct the issue Removed and replaced W11036566 (motor-evap) and W11089236 (cntrl-elec) and W11170613 (EVAP HARNESS). Service completed.

Aaron B.

Whirlpool Refrigerator-Model # WRF540CWHZ00. Customer complaint- unit has condensation in freezer section. Service performed- Upon arrival checked operations found that the unit is opening and closing correctly customer stuffed the freezer and caused the door did not shut all the way which caused some ice buildup on the right-hand side in the center. Instructed customer on proper loading items. Service completed.

Aaron B.

Kitchen-aid Refrigerator-Model # KBFS20ECMS00. Customer complaint- Gasket is falling apart. Service performed- Upon arrival removed and replaced the fresh food door gaskets left and right side the magnets were falling out of both sides of the door gaskets replaced both 2 W10571956 (GASKET-FIP) and straighten them out with a heat gun. Service completed.

Jesus C.

Whirlpool Washer-Model # WFW92HEFC. Customer complaint- a ring looking part came off unit. Service performed- Upon arrival customer states that unit is leaking water. Checked unit and found a small hose on the bellows causing water to leak. Removed and replaced bellow W11173364 (Bellow). Service completed.

Jesus C.

Maytag Washer-Model # MVWB765FW1. Customer complaint- unit is not starting. Service performed- Upon arrival customer states that unit is not powering on the power button would press but didn’t turn till diagnostics was entered. Unit gave error code and then completed test. Documented with manufacture. Service completed.

Jesus C.

Whirlpool Dishwasher- Model # KDTE104DSS1. Customer complaint- dishwasher doesn't drain. Service performed- Upon arrival customer states that unit is not draining. Checked unit and found the drain pump not working. Removed pump and cleared it. Ran diagnostics and it passed. Service completed.

Jesus C.

Maytag Washer-Model # MVWB765FW1. Customer complaint- clothes aren't getting cleaned. Service performed- Upon arrival customer states that unit is not cleaning clothes. Checked unit and ran diagnostics. No errors found on unit. Found the hot water not installed on unit. Customer instruct on proper usage. Service completed.

Jesus C.

Maytag Washer- Model # MVWB835DW1. Customer complaint- F0 E3 error code. Service performed- Upon arrival customer states that unit is not working properly and making a grinding noise. Checked unit and ran diagnostics no error codes found and could not duplicate noise. Documented with whirlpool. Service completed.

Hector Z.

Jenn-air Refrigerator- Model # JFC2290REM00. Customer complaint- gasket is torn. Service performed- Found torn up right hand side fresh food door gasket removed and replaced it W10443241 (GASKET-FIP). Service completed.

Michael M.

Whirlpool Refrigerator-Model # WRS325SDHZ00. Customer complaint- ice maker isn't producing ice. Service performed- Upon arrival customer states no ice from dispenser. Used a cup and water flows from dispenser. Tried ice dispenser and can hear/see. Huge door open and auger motor engage. Open freezer door and find large solid ice obstruction on top of door chute. Removed ice obstruction and still not working so I removed and replaced icemaker WPW10300022 (ICEMAKER) and unit now dispenses both cube and crushed ice. Service completed.

Michael M.

Whirlpool Washer-Model # MVWC565FW1. Customer complaint- clothes aren't getting cleaned. Service performed- Upon arrival customer thinks the unit does not fill with enough water to wash clothes properly. Ran unit diagnostics with no fault codes stored .Ran unit through auto service test and preformed with no issues, tested cold and hot water valves manually. All cycles check out unit is working as intended. Service completed.

Michael M.

Kitchen-aid Refrigerator-Model #KRMF706EBS00. Customer complaint- the freezer left side rail broke. Service performed- Upon arrival customer states drawer is not pulling out easy and build up of ice on the rails. Inspected freezer and found over full with frozen food. Freezer drawer gets caught pulling out due to excessive ice build up on rails. Removed food and front door. Used steamer to remove excessive ice build up from unit. Removed all drawers and cleared all rails. Installed all freezer parts and all drawers operate smoothly. Service completed.

Tyler F.

Maytag Dryer- Model # MGDC215EW2 Service Performed: Customer had issue with unit dryer not spinning during heating cycle. Specialist ran diagnosis and found unit not heating. Cycle tested and all components are working correctly. Instructed customer that unit is working.

Randy C.

whirlpool washer model #KRMF706ESS01 complaint not making ice. Diagnosis- Inspected a whirlpool refrigerator . Customer complaining , ice maker not making ice E2 error code = motor lost position . and leaking between ice box and adapter .; ordering 1 W10917790 (icemaker) and 1 W11126056 (adapter) and 1 WPW10280988 (gasket) and 1 WPW10320706 (gasket). Replaced the ice maker , adapter , and gaskets . All functions checked good

Randy C.

whirlpool washer model #WTW8700EC0 complaint-keeps shutting down. diagnosis- Found no error codes . The washer is connected to a GFI outlet . There is nothing wrong with the washer . The customer needed instructions . No leak job complete.

Randy C.

maytag dryer model # MGDC215EW2 complaint- White clothes is coming out yellow. Inspected a Maytag dryer . Customer complaining , the clothes coming out with burning spots at the end of cycle , and very noisy .; ordering 1 279980 (box) and 1 4392067 (dryer repair kit) and 1 WP3387134 (thrmst-fix). Replaced the dryer repair kit , box and thermal fix . All functions checked good . Now the dryer works as designed

Randy C.

Randy C.

amana dryer model # NGD4655EW2 complaint. making extremely loud noise.Cycled unit and could hear noise complaint. Accessed unit and found bad rear roller causing noise. Replaced roller. Retested unit and unit no longer makes noise, job complete. used 1 4392065 (DRYER REPAIR KIT)

Randy C.

maytag washer model # MVWB855DC2. Complaint- not working properly. , Cycled unit through tests cycle and did find unit with off balance error. Suspension, rotor and motor tested good.Found service pointer to raise feet to prevent motor fault. Raised and secured feet. Relieved unit and secured wash plate. Re calibrated main board. Retested unit and it passed all tests with no errors

Randy C.

Maytag washer model # MVWC565FW1 Complaint- rinse cycle not working. Diagnosis- Re calibrated unit, checked for codes, no codes found. Ran self diagnostics, ran fill & drain functions, all tested ok, instructed cx to use deepwater wash option for better rinsing & less soap per load

Danny G.

Kitchen-aid Refrigerator- Model # KSC24C8EYW00. Customer complaint- door leveling issue. Service performed- Upon arrival doors are not level. Found bottom hinge adjustable screws not adjusting up it is stripped and cam making popping noise so I removed and replaced hinge W10500000 (hinge-door).

Danny G.

Whirlpool Washer- Model # WFW95HEDW0. Customer complaint- having door issues. Service performed- Upon arrival I found door is not locking. Found faulty door latch removed and replaced door lock WPW10443885 (LATCH). Ran a self test cycle and unit completed with no issues, no water leaks unit is working properly. Service completed.

Danny G.

Maytag Washer- Model # MVWC555DW1. Customer complaint- unit is leaking on the floor. Service performed- Upon arrival unit is leaking water. Found loose connections at water valves. Used plumbers tube on valves reinstalled hoses. No water leaks. Advised client to have drain cleared Unit is working properly. Service completed.

Danny G.

Whirlpool Range- Model # WVW51UC0FS1. Customer complaint- fans are not working and unit makes a loud screeching noise. Service performed- upon arrival I found blower is making loud noise an also found sheet metal stuck inside the blower. Removed sheet metal and reinstall blower motor. Unit is working and normal operation noise. Service completed.

Raymond D.

Amana Washer-Model # NTW4516FW1. Customer complaint- unit is not spinning and at the end of the cycle the clothes are still wet. Service performed- On arrival customer complaint was unit would bang during cycle and would not complete a cycle. Found off balance load code. Instructed customer on proper use and care of unit. Unit functions as designed at time of service. Service completed.

BRYAN D.

Whirlpool Refrigerator-Model # WRF993FIFM00. Customer complaint- unit is making a noise and its not cooling. Service performed- Specialist found unit not cooling due to frosted over Evaps. Both fridge and freezer. Per tech line remove and replace control and evap cover CONTROL (W11169503) and 1 W10889841 (cover-evap). Service completed.

Cher .

Whirlpool Refrigerator-Model # WRF767SDEM01. Customer complaint- bottom part of freezer is making a noise. Service performed- Specialist removed excess ice from freezer evaporator and replaced the motor W11032800 (Motor). Service completed.

Cher .

Kitchen-aid Dishwasher-Model # KDTE334GPS0. Customer complaint- unit is not working at all. Service performed- Specialist found L-1 wire nut not properly connected to line cord. Reinstalled connection and tested. Unit has not jet dry and suggested to customer to use finish tablets. Unit tested ok after proper line cord connection. Service completed.

Cher .

Maytag Washer-Model # MVWB765FW1. Customer complaint- washer making loud grinding noise. Service performed- specialist found bad gearcase removed and replaced it. W10811956 (GEARCASE. Service completed.

Randy C.

Kitchen- Aid Dishwasher- Model # KDTM354DSS4 Service Performed: Customer had issue with unit detergent dispenser lid not opening. Specialist ran diagnosis and found dispenser lid not opening and closing properly, removed outer door panel and old dispenser. Installed new detergent dispenser, test for leaks and dishwasher operation, ok at this time-W10861000 (DISPENSER) was removed and replaced.

Randy C.

Maytag Washer- Model # MVWB765FW1 Service Performed: Customer had issue with unit not washing properly and not filling with water. Specialist ran diagnosis and found water temperature codes. temp sensor reads 5 ohms far out of range routed for valve-1 W11165546 (VALVE ), removed and replaced. Job done.

Randy C.

Maytag washer model # MVWX655DW0. complaint-spin cycle not working properly. Diagnosis-Inspected and tested unit. Found unit not spinning properly during diagnostic test mode, I then removed wash plate and hub and found hub to be worn out, replaced old hub with new. tested unit in a diagnostic test mode it completed wash drain spin lock and unlocked checked for codes found none as well no leaks, unit working as designed

Randy C.

Maytag refrigerator model #MFI2570FEB00 complaint-Spindal is not turning to push ice out and door not closing properly. Ice bin is cracked and IM not cycling properly. It was freezing up. Unit needs bin and Ice maker. Removed and replaced ice bin unit still not functioning properly found door to have a dent in line and not allowing switch to contact properly to allow icemaker work need to order door try to install spacer space there was not enough; ordering 1 W10862411 (dor-fip). Remove and replace door unit working properly; Job Completed

Daniel L.

Whirlpool Washer- Model # WTW5000DW Service Performed: Customer had issue with unit not draining water. Specialist ran diagnosis and found loose pulley causing issue. Tightened pulley. Calibrated unit. All tests good. Also found codes for detergent. I informed customer on detergent use. ; Job Cmpltd,

Daniel L.

Whirlpool Washer- Model # WTW5000DW1 Service Performed: Customer had issue with unit not starting cycle. Specialist ran diagnosis and found loose washplate and lid lock not making connection causing performance issues. removed and repalced lid lock, Tightened washplate. Tested unit and calibrated unit. All tests good. ; Job Cmpltd,

Randy C.

Amana washer model # NTW4516FW1 complaint not spinning clothes at the end of cycle. Diagnosis-Unit had lid lock codes. Removed and replaced lid lock. Calibrated unit unit is working properly

Daniel L.

Whirlpool Refrigerator- Model # WRF555SDFZ02 Service Performed: Customer had issue with unit ice maker not producing ice. Specialist ran diagnosis and found Removed a replaced the ice maker. Found water pressure a little high, closed valve a little at wall to adjust water pressure. Cycled ice maker. Ice maker cycled good. Tested temps. Temps test good. ; Job Cmpltd

Randy C.

kitchenaid refrigerator model # complaint- Gas burner is not working properly. diagnosis-Found LR valve to be closing all the way on low not allowing gas to flow. Removed and replaced valve. Unit working properly ; Job Completed

Daniel L.

Whirlpool Refrigerator- Model # WRF555SDFZ00 Service Performed: Customer had issue with unit getting frost in freezer. Specialist ran diagnosis and found right side track was off track and not allowing customer to shut freezer door straight. Tech adjsuted track and buckets. Defrosted tracks. All tests good. ;

Randy C.

kitchenaid refrigerator model #WDTA50SAHZ0 complaint-will not run diagnosis- Found cord on unit to have a short in it. Informed cx they need to replace cord. Referred back to installation manual on how to install.

Daniel L.

Whirlpool Washer- Model # WTW7300DW1 Service Performed: Customer had issue with unit making a loud noise when cycle starts. Specialist ran diagnosis and found loose washplate. I tightened loose washplate. Tested unit. All tests good. Gave customer tips on loading and detergent

Randy C.

kitchenaid refrigerator model #WRX986SIHV00 complaint- frosting over in freezer diagnosis-, Found freezer door gasket not sealing properly. Heated gasket and reformed to get a good seal. Freezer doors is properly; Job Completed

Randy C.

Kitchenaid refrigerator model # KRMF706ESS01 complaint- Refrig door alarm will not shut off diagnosis- Found switch & switch plug foamed/glued into units liner, Unable to properly remove & replace right door switch, without removing foam insulation in liner of unit. Unable to repair without damaging liner area. Job complete

Daniel L.

Kitchen-aid refrigerator- Model # KRFC704FSS00 Service Performed: Customer had issue with unit leaking. Specialist ran diagnosis and found water filter housing is leaking and has a lot of condensation through out fridge. Customer to return unit since it is brand new.

Randy C.

maytag dryer model #MEDX655DW1 complaint-not starting diagnosis- found bad thermal fuse and cut off. replaced both thermal fuse and thermal cut off; 279816 (thermal cut off hi) and 2 WP3392519 (fuse-thrml)

Daniel L.

Whirlpool Refrigerator- Model # KBRC36FTS04 Service Performed: Customer had issue with unit not making any ice . Specialist ran diagnosis and found ice maker switch was off, and has a piece of ice blocking ice bin from going all the way in., test ice maker ok, ejected 1 cycle of ice while here

Randy C.

whirlpool washer model #WTW8200YW0 complaint- not working. diagnosis-, Found loud bearings in spin cycle, Replaced bearing with bearing kit, ran spin tested ok

Daniel L.

Whirlpool Washer- Model # WTW4850XQ1 Service Performed: Customer had issue with unit making a a loud squealing noise. Specialist ran diagnosis and found. Specialist ran diagnosis and found unit making a loud noise during spin cycle and having an error code. Found belt slipping causing noise and bad actuator causing basket speed sensor faults. Removed and replaced belt and actuator. Tested unit. All tests good. ; used 1 WPW10006355 (ACUATOR-SHIFT), and 1 WPW10006384 (BELT) from stock

Daniel L.

Whirlpool Refrigerator- Model WRS331FDDW01 Service Performed: Customer had issue with unit making a loud noise and ice maker bracket broke off. Specialist ran diagnosis and found no water hooked to unit and is calling for water which makes a sound. I secured ice maker to side wall and instructed customer to leave ice maker turned off to avoid noise. All tests good. ; Job Cmpltd,

Daniel L.

Whirlpool Washer- Model # WTW4850XQ1 Service Performed: Customer had issue with unit making a loud noise during cycle and giving an error code. Found belt slipping causing noise and bad actuator causing basket speed sensor faults. Removed and replaced belt and actuator. Tested unit. All tests good. ; used 1 WPW10006355 (ACUATOR-SHIFT), and 1 WPW10006384 (BELT) from stock, Job Cmpltd

Randy C.

WHIRLPOOL DRYER MODEL #WED4815EW0 Complaint-not drying clothes. Diagnosis- Found thermal cut off to be bad. Removed and removed. fuse. Unit heating. Also found vent line to be plugged. Suggested to have line cleaned out.

Daniel L.

Kitchen-AId Dishwasher- Model # KDTE254ESS2 Service Performed: Customer had issue with unit leaking from the bottom. Specialist ran diagnosis and found unit pump locked into place on the sump assy and was allowing a very slow leak during operation. I inspected pump, pump is good. Locked pump into sump all the way. Tested unit. All tests good. ; Job Cmpltd,

Randy C.

kitchenaid refrigerator model # AMV2307PFS0 complaint- no power Diagnosis- Inspected and tested unit. Found unit not turning on, i then removed fuse from filter and tested thermal fuse and found it to be bad, replaced old one with new one from ( w10138793 fuse thermal) from SP. I then tested unit with glass cup of water it heated fine. Tested OK ; used 1 W10138793 (FUSE)

Daniel L.

Kitchen-Aid DIshwasher- Model # KDTE254ESS Service Performed: Customer had issue with unit leaking during cycle. Specialist ran diagnosis and found one of the clips that hold sump assy to outer tub was not engaged to hold sump down all the way to seal. I engaged clip and tested. All tests good. No leaks

Randy C.

kitchenaid refrigerator model #KRSF505ESS01 complaint-not cooling diagnosis-inspected refrigerator compartment and found evap cover with frozen ice causing poor cooling, I use heat gun a began to melt away frozen ice from evap cover and coils, and test thermistor and found it to be bad replaced old with new one. Unit is now working as designed

Randy C.

maytag washer model # MVWB765FW2 complaint-rinse cycle will not fill. diagnosis-Found no codes from unit, re calibrated unit, ran self diagnostic cycle, re-checked for codes, ran cycle with client, filled with water as designed, tested ok

Daniel L.

Whirlpool Freeze- Model # WRT318FZDW02 Service Performed: Customer having issue with unit freezer seal not allowing door to close correctly. Specialist ran diagnosis and found freezer door seal is sagging on top of door. Heat treated door seal all works good at this time.; Job Cmpltd,

Randy C.

Maytag refrigerator model # MFI2570FEB00 complaint-not dispensing. diagnosis-Found door open intermittently, needs door switch & spacer; 1 12002646 (light switch) and 3 WP2177331 (plastic-sq)s. Replace door switch, installed shim, tested ok

Randy C.

WHIRLPOOL refrigerator model #WRX735SDBM00. complaint-not making ice diagnosis- Ice maker not filling water,Cycled ice maker , IM rattles during cycle, no water, replaced ice maker & door sw shim , tested ice maker, tested OK

Daniel L.

Maytag Washer- Model # MVWX655DW1 Service Performed: Customer had issue with power button breaking off. Specialist ran diagnosis and found pressure switch fault caused by pinched pressure line. Cleared all error codes and tested unit. Unit is working as designed.

Daniel L.

Maytag Dryer- Model # MGDX655DW2 Service Performed: Customer had issue with power button breaking off. Specialist ran diagnosis and found unit start button fell inside the console. Removed console and reinstalled start switch. Tested all works good at this time.; Job Cmpltd

Daniel L.

Whirlpool Refrigerator- Model # KRMF606ESS01 Service Performed: Customer had issue with unit not cooling. Specialist ran diagnosis and found unit compressor and fans are running but no cool. Unit has a sealed system leak and needs a compressor and dye drier to find leak. Customer is getting unit exchanged.

Daniel L.

Whirlpool Oven- Model # WOS92EC0AS04 Service Performed: Customer had issue with unit oven leaving food uncooked. Specialist ran diagnosis and found unit having air leaks through gasket on bottom right-hand corner this allowed for air leaks into the oven cavity causing and even temperatures In the oven cavity. Leaks are caused by a gasket that was not properly clipped in. Clipped gasket in place and unit tested good; Job Cmpltd,

Cher .

Maytag Washer-Model # MVWB835DW. Customer complaint- unit will not respond to turning on. Service performed- specialist found console unresponsive removed and replaced W11112656 (Console) . Service completed.

Daniel L.

Whirlpool Washer- Model # WTW8500DC5 Service Performed: Customer having issue with unit stopping mid-cycle. Specialist ran diagnosis and found the drain for the pan is sticking up about 2 inches in the center of the pan. When unit s loaded the tub is dropping down and rubbing on the drain pipe customer instruct to cut pipe down. ; Job Cmpltd,

Cher .

Maytag Refrigerator-Model # MFI2665XEB6. Customer complaint- ice in bottom of the unit. Service performed- Specialist removed and replaced ice maker UI and main board. W10882923 (icemaker), W11035752 (CONTROL) and WPW10337912 (cntrl-elec). Tested unit unit functions normal now. Instructed customer that overloading of freezer section will cause door adjacent issue causing excessive frost build up on all items of the freezer. Unit functions normal now.

Cher .

Kitchen-aid Dishwasher-Model # KUDD01DPPA0. Customer complaint- red lights on drawers keep going off. Service performed- Specialist inspected for codes in both drawers. Both had a motor jammed code. Inspected and found silverware and racks obstructing wash arm in both cabinets. Freed obstructions and tested unit. Unit functions normal now. Instructed customer on proper use of unit. Service completed.

Cher .

Whirlpool Range-Model # KGRC608LSS0. Customer complaint- unit is displaying error F102. Service performed- when specialist arrived unit had F2E1 cancel stuck fault code. Ordering both removed and replaced display board and control panel 9782418CB (panl-cntrl) and WP9782455 (cntrl-elec DISPLAY BOARD). Service completed.

Daniel L.

Whirlpool Refrigerator- Model # WRT541SZDW00 Service Performed: Customer had issue with unit no cooling in either compartment. Specialist ran diagnosis and found unit vents are frozen over do to a frozen evap drain. Cleared ice from vents and drain. All functions tested good.

Daniel L.

Whirlpool Refrigerator- Model # KSSC48FMS03 Service Performed: Customer had issue with display not coming on. Specialist ran diagnosis and found Checked for voltage at p2 connector grand-12vdc found voltage present but ui not coming on therefore ui board its bad. Removed and replaced 1 W10839424 (cntrl-elec), Unit is working as designed.

Cher .

Whirlpool Refrigerator-Model # WRR56X18FW02. Customer complaint- unit is not cooling. Service performed- Specialist stated when he arrived unit was room temp all fans were running but not compressor so he unplugged unit and plugged it back in and it clicked 3 times but did not start removed and replaced start device 8201786 (START DEVICE,COMBO) from truck stock and compressor turned on and began cooling informed customer to wait 24 hours for unit to reach proper temps. Service completed.

Cher .

Maytag Washer-Model # MVWC565FW0. Customer complaint- control and timer are not working. Service performed- Per specialist customer states every couple of loads the washer will not operate and will not start the cycle the unit has no error codes. Instructed customer on proper loading and soup usage instructed customer to use afresh and also found loose connection on main control re calibrated and retested unit. Service completed.

Daniel L.

Jenn- Air Refrigerator- Model # JFC2089WEP7 Service Performed: Customer had issue with unit not making any ice or dispensing any water. Specialist ran diagnosis and found SP #W10476206 which matches my model serial and problem description. Replacing water valve as well because crack near water line which can be a potential leak. Replaced W10884390 (icemaker) and 1 WPW10420083 (valve),

Cher .

Kitchen-aid Dishwasher-Model # KDTE104DSS0. Customer complaint- guide racks and wheels are broken. Service performed- Specialist found racks and wheels popped out so he removed and replaced W11048936 (Track) and W11048934 (Track). Service completed.

Daniel L.

Maytag Dishwasher- Model # MDB7749SBM2 Service Performed: Customer had issue with unit not starting. Specialist ran diagnosis and found corrosion on ribbon cable not allowing control to make good connection to UI board. Replaced W10811169 (panel-cntl)

Cher .

Whirlpool Oven-Model # WOS51EC0AS02. Customer complaint- unit is not working. Service performed- Apron arrival unit was completely dead found fuse was blown removed and replaced a fuse WPW10545255 (FUSE-THRML). Service completed.

Daniel L.

Jenn-AIr- Dishwasher - Model # JDB8700AWP0 Service Performed: Customer had issue with unit not powering on. Specialist ran diagnosis and found unresponsive keypad. Checked Power and polarity / tested perfect. Turned off breaker accessed control board inspected connection to ui reset connector and reset power to unit, unit powered on ran diagnostics and retrieved error code 8-1 slow drain and 6-6 for water temp. Informed cx they need to run hot water on sink prior to using unit, checked drain cycle it is draining out fine. Unit is working as designed

Daniel L.

Ktichen-Aid - Model # KICU509XBL00 Service Performed: Customer had issue with unit giving an F47 error code. Specialist ran diagnosis and found and verified f47 fault code main board open, removed cook top, main top glass and panel hold elements. Removed old main board and installed new main board, test cooktop operation- all works perfect.

Daniel L.

Whirlpool Washer- Model # WTW4816FW1 Service Performed: Customer had issue with unit buttons not starting. Specialist ran diagnosis and found f0e2 error code. Cleared error code.Ran auto test, calibration- passed. Tested rinse and spin with load. Fills, agitates, drains, rinses, spins properly. Complete.; Job Cmpltd,

Daniel L.

Whirlpool Refrigerator- Model # WRS325FDAM04 Service Performed: Customer had issue with unit only dispensing crushed ice. Specialist ran diagnosis and found that ice falls down in the freezer. Found bucket with a hole in the bottom causing the ice to fall out and also found the solenoid routed for the bucket.

Daniel L.

Whirlpool Refrigerator- Model # WRS325FDAW04 Service Performed: Customer had issue with unit dispensing warm water and not making ice. Specialist ran diagnosis and found unit not dispensing ice found auger motor frozen not able to spin removed motor and defrosted motor and cleared ice reinstalled all tested good

Daniel L.

Maytag Washer- Model # MVWC360AW0 Service Performed: Customer had issue with unit not spinning clothes. Specialist ran diagnosis and found unit nut on pulley came off caused belt to fall off reinstalled nut land pulley and belt all tested good ; Job Cmpltd

Daniel L.

Maytag Washer- Model # MVWB835DW1 Service Performed: Customer had issue with unit making a loud high pitched noise. Specialist ran diagnosis and found drag on the basket not spinning freely removed top and tub ring and found a sock between basket and tub. Removed suck and all tested good

Daniel L.

Maytag Washer- Model # MVWB835DW0 Service Performed: Customer had issue with unit not filling with water. Specialist ran diagnosis and found pressure switch hose came off the control board not allowing control to read water level reinstalled hose and secured all tested good ; Job Cmpltd,

Daniel L.

Whirlpool Washer- Model # WTW4815EW1 Service Performed: Customer had issue with unit not draining properly. Specialist ran diagnosis and found failed pump has power and rattles but no water gets pumped. Removed pump found blades fell off the the pump motor shaft replaced pump unit tested good ; used 1 W10276397 (PUMP-WATER) from stock, Job Cmpltd

Daniel L.

Amana Dishwasher- Model # ADB1400AGW1 Service Performed: Customer had issue with unit not drying dishes. Specialist ran diagnosis and found unit with no error codes. Checking all functions unit tested good heater came on at end of cycle as it should. Customer instruct on function soap selection and running hot water at sink prior to operating unit also instruct on water temp going to unit being to cold 105 degrees unit requires 120 minimum ; Job Cmpltd

Daniel L.

Whirlpool Range- Model # WGG745S0FS02 Service Performed: Customer had issue with unit knobs being loose and oven racks peeling. Specialist ran diagnosis and found Bezel on knobs came off and chrome is pealing off also hinges for grates the finish Is coming off. Reglued bezels back in place and Per whirlpool all other damages are cosmetic and not covered

Daniel L.

Maytag Washer- Model # MVWX655DW0 Service Performed: Customer had issue with unit making a loud noise when unit shifted gears. Water not flowing thru dispenser it pools in the inside and gears on drive hub are stripped out causing a speed sensor error because basket won’t engage transmission shaft 1 W10528947 (drive hub kit) and 1 W11127356 (drawer) were replaced.

Daniel L.

Maytag Dryer- Model # MGDX655DW2 Service Performed: Customer had issue with timer not working while unit is in cycle. Specialist ran diagnosis and found unit not timer motor has 120v and turns but timer shaft does not move determined timer has a broken internal gear causing it not to advance replaced WPW10642928 (TIMER) and retested all checked good timer advanced ;

Daniel L.

Whirlpool Microwave- Model # WMH31017FS0 Service Performed: Customer had issue with unit door not closing properly. Specialist ran diagnosis and found primary door switch failed has open contacts causing control to not recognize when door is open or closed. Replaced switch all tested good ; used 1 W10727360 (MICROSWITCH) from stock,

Daniel L.

Whirlpool Refrigerator - Model # WRX735SDBM03 Service Performed: Customer having issue with unit not making any ice and not cooling in either section. Specialist ran diagnosis and found freezer gasket came out of the track causing air leaks in to the freezer compartment this caused ice build up around evaporator fan motor and stopped it reset gasket and cleared ice.

Daniel L.

Whirlpool Washer- Model # WTW8000DW2 Service Performed: Customer had issue with unit not spinning during the cycle. Specialist ran diagnosis and found t found code for long fill water valve tested good and flow is proper checked pressure switch hose found it has a pin hole causing pressure not to build was able to cut off failed portion of hose retested unit and all checked good

Daniel L.

Roper Washer- Model # RTW4516FW1 Service Performed: Customer had issue with unit making loud banging noises during cycle. Specialist ran diagnosis and found that during the spin cycle balance ring on basket is loose and bouncing around during spin ; Removed and replaced W10554251 (spin basket)

Daniel L.

Whirlpool Freezer- Model # WRT541SZDW00 Service Performed: Customer had issue with unit over freezing and refrigerator section not cooling. Specialist ran diagnosis and found failed operating thermostat unit stays off for long periods of time causing temps to go up replaced thermostat tested good at this time w10866230/thermostat

Daniel L.

Maytag Washer- Model # MVWC415EW1 Service Performed: Customer had issue with unit not dispensing detergent. Specialist found worn suspension basket shaking and going off balance during spin also found agitator came loose and tossed dispenser into the basket breaking dispenser and basket. Replaced basket agitator suspension and dispenser calibrated and tested unit all checked good at this time ;

Daniel L.

Whirlpool Washer- Model # WRF736SDAM14 Service Performed: Customer had issue with dispenser control not responding. Specialist found UI WILL NOT POWER ON HAS VOLTAGE FROM MAIN CONTROL CONNECTOR CHECKS GOOD AT CONTROL AND UI. DETERMINED FAILED UI REPLACED-W10865869 (CNTRL-ELEC UNIT TESTED GOOD

Randy C.

whirlpool oven model # WFG320M0BB2. Complaint-two burners are not blue but yellow. diagnosis- Adjusted burner tops, all burner functions tested OK, tested bake cycle several time, check ignitor connections, found no problems.