Near Fresno, CA 93710
Irvin
Job Details: 01/14/2020
WASHER AMANA NTW4516FW1 S225EQUnit has a failed gearcase. Noisy during spin. LOUD. SUSPENSION weak. ; ordrng 1 W10721967 (drive pulley) and 1 W10780045 (suspension) and 1 W11255272 (gearcase)
Near Clovis, CA 93612
Irvin
Job Details: 01/14/2020
MICROWAVE OVEN FRIGIDAIRE FGMO226NUFA Button on the display is not actuating door. Replacing assembly. ; ordrng 1 5304519321 (CONSOLE)
Near Fresno, CA 93727
Irvin
Job Details: 01/14/2020
REFRIGERATOR FRIGIDAIRE FFHB2750TD5 Cx says the ice maker is not operating properly. The ice maker will not cycle. Replacing the ice maker. ; ordrng 1 242094804 (SAFETY THERMOSTAT ) and 1 243297609 (ICE MAKER)
Near Fresno, CA 93704
Irvin
Job Details: 01/14/2020
MICROWAVE KITCHENAID KMBP100ESS01 Right side actuator is not pushing in. The door is not closing. Right side is the issue. ; ordrng 1 W11033422 (interlock)
Near Fresno, CA 93703
Irvin
Job Details: 01/14/2020
WASHER WHIRLPOOL WTW7500GC2 Installed control. Display returned and function. The unit has a failed lock. Replacing the lock. ; ordrng 1 W10861642 (latch)
Near Baywood-Los Osos, CA 93402
George
Job Details: 01/14/2020
WASHER WHIRLPOOL WTW5000DW2 Found washer not powering up found bad control board and drain pump ok to order.; ordrng 1 W10876600 (drain pump) and 1 W11116590 (cntrl-elec)
Near Parlier, CA 93648
Jonathan
Job Details: 01/14/2020
WASHER MAYTAG MVWC565FW0 Found hub nut stripped and splutch bad also actuator stripped replaced all tested working to spec; used 1 W10913953 (ACTUATOR) from stock
Near Los Angeles, CA 91606
Leon
Job Details: 01/14/2020
OVEN AMANA AGR5330BAW3 Arrived but missing the parts.Spoke to Sherrimy Cx is aware to reschedule the job ; saved tckt
Near Bakersfield, CA 93312
Raymond
Job Details: 01/14/2020
REFIRGERATOR GE PSH25MGTABV Upon arrival cx states unit temps get to about 19 FC and 54 RC. Inspected condenser and condenser fine. Found center mullion saturated with ice and water. Spoke with rich and this is a common issue with this style. Potential repairs could be made but no guarantee it will work due to saturated liner. Cx will just purchase new unit. Collected 115 card.
Near Burbank, CA 91505
Leon
Job Details: 01/14/2020
OVEN IKEA IGS900DS05 Cx complaint that control board is getting hot when oven is on.Called Whirlpool Tech Line Support Spoke to Dave He said Unit is operating properly File number is 7726737543Cx complaint that unit has a bad console cover.; ordrng 1 WPW10318550 (panl-cntrl)
Near Clovis, CA 93619
Jonathan
Job Details: 01/14/2020
WASHER ELECTROLUX EFLS627UIW0 Found bellow leaking replaced tested working to spec
Near Bakersfield, CA 93309
Raymond
Job Details: 01/14/2020
REFRIGERATOR MAYTAG MFI2569VEM2 "Upon arrival cx states they heard noise from back of unit in FC. Found loud evap motor. Replaced and tested, unit functions as designed."
Near Sanger, CA 93657
Jonathan
Job Details: 01/14/2020
RANGE WHIRLPOOL WFG550S0HZ0 Unit needs control parts wasn’t ordered stopped by anyways ; ordrng 1 W11258611 (cntrl-elec)
Near Bakersfield, CA 93309
Raymond
Job Details: 01/14/2020
RANGE WHIRLPOOL n/a Upon arrival cx states unit is completely dead. Found shorted bake elements and receptacles. Also found roach infested control and roach resistance all over unit. Unit infested with roaches.
Near Madera, CA 93636
Kenneth
Job Details: 01/14/2020
WASHER MAYTAG MHW5630HC0 Found unit leaking out front. Found bellows clamp stretched not keep bellows secure. Ordering new clamp. Also found unit with a lid lock failure due to latch issues. Ordering new latch. Rescheduled customer for saturday 12-28-19; ordrng 1 W11266654 (Clamp) and 1 W11316250 (Latch)
Near Nipomo, CA 93444
George
Job Details: 01/14/2020
DRYER MAYTAG MGDC465HW0 Found dryer just humming not turning found bad motor. Need to replace motor and blower wheel ok to order parts.; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel)
Near Santa Maria, CA 93458
George
Job Details: 01/14/2020
RANGE WHIRLPOOL WEG750H0HZ0 Found range 2left burners leaking gas and panel display flickering ok to order parts.; ordrng 1 W10862591 (manifold) and 1 W11121923 (burnr-head) and 1 W11339755 (PANEL)
Near Simi Valley, CA 93065
Danny
Job Details: 01/14/2020
WASHER WHIRLPOOL WDT720PADM2 Stuck key error And F9e1Test unit and unit is not washing the dishes found stuck key error and unit fills with water but no wash cycle starting Found faulty gearcase and keypad Need to order parts and rs call ; ordrng 1 W10815487 (panel-cntl) and 1 WPW10671941 (pump&motor)
Near Santa Maria, CA 93454
George
Job Details: 01/14/2020
DRYER MAYTAG MGDB835DW4 Found dryer making scrape sound wen turning need to replace blower wheel and cover ok to order.; ordrng 1 W10868675 (seal) and 1 WP697772 (blower wheel)
Near Paso Robles, CA 93446
Tom
Job Details: 01/14/2020
WASHER WHIRLPOOL MVWB766FW1 "Entered diagnostics, found error code F0E3. Informed customer of load limitations with weight and Off Balance Loads. Ran diagnostic tests, reprogrammed unit, cleared Air Pressure Hose, manually checked Suspension, found Suspension weak, visual inspection shows nothing wrong with Ball Bearings or Cups, order Suspension. No damage to unit or home from tech, job complete.Suspension - (W11130359)NOTE - NO ETA ON PART, CANNOT ACCESS PART AVAILABILITY INFO, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY; ordrng 1 W11130359 (SUSPENSION)"
Near Bakersfield, CA 93314
Raymond
Job Details: 01/14/2020
DRIYER ELECTROLUX EFMG617STT Upon arrival cx states unit does not start. You can program cycle but when pressing start button you get an audible beep. Control not locked. Tested door switch door switch fine. Unit needs UI and main Board.; ordrng 1 AP6030118 (UI )
Near Bakersfield, CA 93306
Raymond
Job Details: 01/14/2020
WASHER FRIGIDAIRE FAFS4272LW0 Upon arrival cx states unit leaking water when in use. Found front bellow sealing surface dirty not allowing proper seal causing leak. Showed cx how to clean unit and ran test cycle. Unit functions as designed. Collected 115 card.
Near Phelan, CA 92371
Cesar
Job Details: 01/14/2020
WASHER GE GTW460ASJ8WW Replaced switches tested good
Near Bakersfield, CA 93307
Raymond
Job Details: 01/14/2020
WASHER WHIRLPOOL WTW5000DW0 "Upon arrival cx states unit makes a squeal sound when spinning and then unit stopped spinning. Found gearcase leaking oil making the gears grind. Motor and belt contaminated with oil. Needs gearcase, motor and splotch.; ordrng 1 W11283592 (motor-drve) and 1 WPW10006384 (drive belt)"
Near Hesperia, CA 92344
Cesar
Job Details: 01/14/2020
WASHER WHIRLPOOL WTW7500GW2 Unit running hot water valve when it should be running cold customer stated water lines were reversed and they switched them to the correct way but noticed that after the switch cold was hot and hot was cold. Reset control and calibrated control water is now coming out correctly
Near Hesperia, CA 92345
Cesar
Job Details: 01/14/2020
MICROWAVE WHIRLPOOL WMH31017HS2 Customer instruct on function and features unit tested good
Near Bakersfield, CA 93308
Raymond
Job Details: 01/14/2020
COOK TOP KITCHENAID KICU509XSS00 Upon arrival cx states unit popped then stopped working. Inspected and found shorted module. Could not get autho in time in home. Part approved. ; saved tckt
Near Los Angeles, CA 91306
Danny
Job Details: 01/14/2020
COOKTOP MAYTAG MGC9536DS00 Client had 2 cooktops with the same style of print and color I advised client that that’s the way the manufacturer makes them and we can’t change or do anything about it Whirlpool send her 2 ss tops and they both have the same print and font and same color Unit is working as designed Clie t wants her money back and I advised her to get I. Contact with her dealer
Near Los Angeles, CA 91306
Danny
Job Details: 01/14/2020
WASHER WHIRLPOOL WFW5620HW0 Control panel is not responsive Found unit with child lock feature on Removed it from child lock and ran a self test cycle and unit completed with no issues and no leaks Unit is working properly now
Near Bakersfield, CA 93311
Randy
Job Details: 01/14/2020
WASHER WHIRLPOOL WTW7340XW2 "Found leaking. Ran diagnostics found leaking at dispense. Needs new dispensers, and ring tub. Service call 115WPW10187307 70.27 dispenser. WPW10172154 60.24 dispenser detergent WPW10309696 79.21ring tub. plus tax Labor 100Collecting service call today 115.00 434.77 cx approves scheduled for Thursday. 319.77 on return. ; ordrng 1 WPW10172154 (dispenser) and 1 WPW10187307 (dispenser) and 1 WPW10309696 (ring-tub)"
Near Simi Valley, CA 93063
Danny
Job Details: 01/14/2020
OVEN KITCHENAID KFGD500ESS01 Client is smelling gas Pulled unit out and check with bubbles and no leaks found Check with my gas detector And as soon as I stepped into the kitchen my detector went all crazy beeping So what I did is shut off the gas valve to the range and client turn his vent for the house and re test again Turn gas detector outside the house and when walking into the kitchen the detector started to slowly beep and went crazy where client pipe run trough his wall FOR SAFETY REASONS I ADVISED CLIENT TO CALL THE GAS COMPANY 1st
Near Fillmore, CA 93015
Aaron
Job Details: 01/14/2020
DRYER WHIRLPOOL WED7500GW0 Ordered housing customer complaint clothes catching on the grill housing ordered parts; ordrng 1 W11086603 (GRILL) and 1 W11129408 (GRILL INNER ) and 2 WP3387223 (ELECTRODE )s and 1 WPW10298258 (HARNESS )
Near Apple Valley, CA 92307
Darren
Job Details: 01/14/2020
WASHER SPEEDQUEEN AWN432SP113TW04 "Replaced worn out belt, cycled tested, checks out good."
Near Victorville, CA 92395
Cesar
Job Details: 01/14/2020
DISHWASHER WHIRLPOOL WDT970SAHB0 Replaced dispenser all checked good
Near Los Angeles, CA 90042
John
Job Details: 01/14/2020
DRYER WHIRLPOOL WED7990FW0 "I had a broken belt, replace the belt, and the support rollers, and the idler pulley . The dryer tested good, no fault codes were in the computer, dryer spins and heat properly; used 1 4392067 (DRYER REPAIR KIT) from stock"
Near Burbank, CA 91505
John
Job Details: 01/14/2020
DRYER WHIRLPOOL WGD5000DW1 "Replace the support rollers, idler pulley and the drive belt. The dryer tested good, no problem found no noises. The temperature in the venting is proper in the dryer.; used 1 4392065 (DRYER REPAIR KIT) from stock"
Near Bakersfield, CA 93306
Raymond
Job Details: 01/14/2020
REFRIGERATOR GE GFE29HSDSS "Upon arrival cx states No ice production in FC, and RC not cold. Found no air flow in RC, evap had full frost pattern. Upper portion of RC was 61F lower portion was 35f. Freezer section was at 6f. Informed cx I would discuss findings with office and someone would reach out for repair as tech had no parts sent and due to end of day no resources available. Cx states she requires a new unit and that we better be out no later than Monday as she has no more free time. Informed cx I would also put her distain in my notes for office to read. ; saved tckt"
Near Los Angeles, CA 91604
John
Job Details: 01/14/2020
REFRIGERATOR JENN-AIR JF42NXFXDE02 "The doors are not adjustable, spoke to whirlpool tech line. His name was TJ. The panels that are installed on to the machine are adjustable, and that is up to the installer to get them on and align it properly. Noticed that the holes needed to be re-drilled in the panel reset in properly."
Near Turlock, CA 95382
Lance
Job Details: 01/14/2020
REFRIGERATOR KITCHENAID KRFC704FPS00 "Needs work- power cord is faulty with wires exposed, as well as door sensors faulty not registering opening and closing of door. We will re route.; ordrng 1 W11131873 (POWER HARNESS ) and 1 W11199487 (COVER LEFT) and 1 W11204565 (COVER RIGHT)"
Near Atascadero, CA 93422
Tom
Job Details: 01/14/2020
REFRIGERATOR FRIGIDAIRE FFHB2750TD5 "Installed Gasket and Mullion, ran diagnostics, Mullion heating, charged Gasket, check okay. No damage to unit or home from tech, job complete."
Near San Luis Obispo, CA 93401
George
Job Details: 01/14/2020
RANGE JENN-AIR JGRP548WP01 3155#. Installed part test ed check out ok complete. No dents or dings cause by tech.
Near Baywood-Los Osos, CA 93402
George
Job Details: 01/14/2020
WASHER MAYTAG MVWC565FW1 Installed parts tested check out ok complete no dents or dings cause by tech.
Near Simi Valley, CA 93063
Danny
Job Details: 01/14/2020
REFRIGERATOR WHIRLPOOL WRB322DMHV00 Unit is not cooling Pulled unit out and found compressor super hot and not turning on Found faulty compressor Need to order parts and rs call ; ordrng 1 W10177049 (sub 10143759) and 1 W10507884 (compressor) and 1 W10913906 (coupler)
Near Oxnard, CA 93036
Hector Zuleta
Job Details: 01/14/2020
WASHER MAYTAG MVWB855DC3 "Replaced: Console (W11112662), and Main Control (W11171748). Recalibrated and ran a manual and automatic diagnostic test. Tested ok."
Near Los Angeles, CA 91326
Danny
Job Details: 01/14/2020
REFRIGERATOR KITCHEN AID KRFC704FSS00 PLEASE READ STICKY NOTES Unit is not cooling Found compressor not running and not cooling at all Need to order parts and set sealed system with Andrew due to I do t have the requirements tools this sealed system requires Set up with sealed system tech with oil free cages and watt meter And with nitrogen tank to pressure check to see if unit has an internal leak ; ordrng 1 W10865322 (evaporator) and 1 W10865727 (valve) and 1 W11025999 (compressor) and 1 W11035643 (evaporator) and 1 W11333076 (CONTROL )
Near East Los Angeles, CA 90022
Francisco
Job Details: 01/14/2020
WASHER WHIRLPOOL WFW8620HW Checked unit found no fault codes and unit tumbling and circulation pump spraying as it should. Advised cx to use cycle guide to help determine the soil level that’s proper for their load.Sr#7726636569
Near Los Angeles, CA 91367
Danny
Job Details: 01/14/2020
DISHWASHER MAYTAG MDB8959SFZ4 S-Code “?S22916”? to cover parts & labor only on models shown above and within the date range listed.Unit is leaking water Found broken sliders ; ordrng 1 W11259785 (track) and 1 W11259786 (track)
Near Fresno, CA 93722
Irvin
Job Details: 01/14/2020
REFRIGERATOR WHIRLPOOL WRS588FIHB The name plate is damaged. Removed and replaced name plate. All ops normal.
Near Glendale, CA 91206
John
Job Details: 01/14/2020
OVEN JENN-AIR JJW3430DS01 "Part was not shipped out to me due to the Grapevine being snowed in, we schedule this customer when you can with the part being sent to me also.; saved tckt"
Near Terra Bella, CA 93270
Erick
Job Details: 01/14/2020
WASHER MAYTAG MVWX655DW1 Install new parts on unit. Re-tested it and it passed all test with no failures. Job complete
Near Selma, CA 93662
Jonathan
Job Details: 01/14/2020
REFRIGERATOR WHIRLPOOL WRS325SDHB01 Found diffuser not opening replaced tested working to spec
Near Burbank, CA 91506
John
Job Details: 01/14/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Need an icemaker, seems to be sporadic with dispensing ice cubes. Scheduled for New Year’s eve repair; schdld next appmnt for 12/31 TUE !"
Near Selma, CA 93662
Jonathan
Job Details: 01/14/2020
WASHER WHIRLPOOL WTW8500DC0 Found clicking noise replaced gearcase and clutch tested working to spec
Near Fresno, CA 93727
Jonathan
Job Details: 01/14/2020
RANGE FRIGIDAIRE FGGH3047VFA Found loose wire to control borad reinstalled tested working to spec
Near Clovis, CA 93611
Jonathan
Job Details: 01/14/2020
REFRIGERATOR FRIGIDAIRE FFHT1821TS0 Called tech told them 3rd compressor and the new one pops breaker when unit tryed to come on said file number83247873 unit up for review
Near Los Angeles, CA 91604
John
Job Details: 01/14/2020
REFRIGERATOR WHIRLPOOL KBFA20ERSS01 "The water dispenser drips water, also the doors not closing due to the Molien strip split in half. Parts are being ordered; ordrng 1 8208275 (VALVE) and 1 WP12722803B (MULLION) and 1 WP67005930 (PANTRY)"
Near Clovis, CA 93619
Jonathan
Job Details: 01/14/2020
REFRIGERATOR FRIGIDAIRE FFHT1832TP0 Installed compressor and dryer vacuumed and charged tested working to spec
Near Arroyo Grande, CA 93420
George
Job Details: 01/14/2020
WASHER MAYTAG MHW8630HC0 Found washer dispenser filling up with water sometimes need to replace dispenser.; ordrng 1 W11316372 (dispenser)
Near Fresno, CA 93727
Jonathan
Job Details: 01/14/2020
REFRIGERATOR FRIGIDAIRE LFTR2021TF2 Found unit with air leak sealed cabnet per tech working to spec
Near Sanger, CA 93657
Jonathan
Job Details: 01/14/2020
WASHER MAYTAG MVWB835DC3 Found f6e2 compunction error needs both board quoted customer 600 for parts only customer declined
Near Reedley, CA 93654
Jonathan
Job Details: 01/14/2020
REFRIGERATOR FRIGIDAIRE FFHT1514TW3 Found leak in sealed system repair tested working to spec
Near Los Angeles, CA 91401
John
Job Details: 01/14/2020
WASHER MAYTAG MHW5500FW0 "F07 E09 code in control, but it drains well. Complaint of it shutting down. We are the second service company to be sent out, the control in the display should be replaced it keeps turning off on them. Note, there is no ground going to the socket for this washer is plugged into, informed customer that that needs to be corrected before we put these parts in.; ordrng 1 W10580186 (HARNESS ) and 1 W10911042 (PANEL) and 1 W11201285 (CONTROL )"
Near East Los Angeles, CA 90022
Francisco
Job Details: 01/14/2020
WASHER WHIRLPOOL WTW8040DW4 Checked unit found error codes F5 e1 f2 e1. Performed resistance test on lid latch it failed. Ordering parts to complete repair.Sr#7726745225 Chris; ordrng 1 W10810403 (lid lock assy) and 1 W11089550 (cntrl-elec)
Near Fresno, CA 93722
Irvin
Job Details: 01/14/2020
DISHWASHER MAYTAG MDB4949SHB0 No wash after the unit fills. Checked error code. Float switch is open. The unit will not wash past fill. ; ordrng 1 W11225084 (cntrl-elec) and 1 WPW10195039 (float switch)
Near Fresno, CA 93711
Irvin
Job Details: 01/14/2020
DRYER ELECTRIC WHIRLPOOL WTW8500DC0 S225EQF2/E1- UI STUCK BUTTON. Cleared codes. Test components operation. All components are operation. Found the unit has weak suspension. The console failed the encoder test presoak didn’t go off. Clutch and slider noisy during operation. Grinds. ; ordrng 1 W10447973 (clutch) and 1 W10447975 (slider) and 1 W10607414 (console) and 1 W10821706 (suspension)
Near Fresno, CA 93705
Irvin
Job Details: 01/14/2020
WASHER MAYTAG MVWC565FW1 "Lower bello hose has a leak. The hose has a slice, cause of leak. ; ordrng 1 W10802689 (hose)"
Near Fresno, CA 93711
Irvin
Job Details: 01/14/2020
WASHER WHIRLPOOL MHW5630HW0 No parts???; saved tckt
Near Riverbank, CA 95367
Lance
Job Details: 01/14/2020
WASHER MAYTAG MVWB835DW4 "Fixed-replaced faulty valve assembly, calibration passed, auto test passed, water valve is now working as designed. *Tested with clothing and verified unit is now fully operational. All checked ok, all ops complete"
Near Escalon, CA 95320
Lance
Job Details: 01/14/2020
WASHER MAYTAG MVWB965HC0 "Fixed-replaced faulty control board and latch. Calibration passed, auto test passed. Unit is now “latching” properly. Tested with clothing, unit is now fully operational, all checked ok, all ops completed"
Near Bloomington, CA 92316
Tyler
Job Details: 01/14/2020
COOKTOP WHIRLPOOL WCG51US6DS00 Customer stated that the knob was stuck and would not turn. Removed and replaced knob. All works good at this time. Invoice 10461115
Near Rialto, CA 92376
Tyler
Job Details: 01/14/2020
WASHER WHIRLPOOL WTW5000DW1 Customer stated that unit will not power on. Removed and replaced main control. Tested all works good at this time. Invoice 10461116
Near Rancho Cucamonga, CA 91730
Tyler
Job Details: 01/14/2020
FREEZER WHIRLPOOL WRS588FIHZ00 Customer stated that the door was dented when installed. Removed and replaced door that was sent to the customer. Tested all works good at this time.
Near Clovis, CA 93619
Jonathan
Job Details: 01/14/2020
DISHWASHER WHIRLPOOL WDF330PAHB1 Installed control tested needs harness and dispenser; ordrng 1 W10671905 (dispenser) and 1 W10834192 (harns-wire)
Near Bakersfield, CA 93307
Patrick
Job Details: 01/14/2020
M/W OTR WHIRLPOOL WMH31017HB2 Customer complaint of the unit making a noise. Checked the unit out and found it coming from the blower. The flapper wasn’t installed properly. Reinstalled and tested unit. All ops checked good
Near Porterville, CA 93257
Erick
Job Details: 01/14/2020
DRIYER GE GTDP490GDWS Units panels are warped causing drum to hit the sides of it. called Lowe’s for extra authorization on parts. Per Lowe’s unit is not economical to repair at this time. Will return drum. Job complete
Near Parlier, CA 93648
Jonathan
Job Details: 01/14/2020
REFRIGERATOR FRIGIDAIRE FFHT2032TP Found abc board burnt needs control; ordrng 1 242011007 (TIMER)
Near Pixley, CA 93256
Erick
Job Details: 01/14/2020
REFRIGERATOR AMANA ASI2575GRB02 Found unit with broken gears on icemaker causing it not to make ice. Replaced ice maker. It cycled and filled with no errors. Job complete
Near Pixley, CA 93256
Erick
Job Details: 01/14/2020
WASHER GE GTW330ASKWW Found unit with corroded contacts on door latch causing unit to fail. Replace door latch. Re-tested it and it passed all test with no errors at the time of service. Job complete
Near Earlimart, CA 93219
Erick
Job Details: 01/14/2020
DRYER WHIRLPOOL WGD9300VU0 Cycled unit through diagnostics and found it was an F1 air indicating main control fall. Control is failing causing unit not to run. Customer declined estimate at the time of repair
Near Bakersfield, CA 93312
Jim
Job Details: 01/14/2020
FREEZER WHIRLPOOL WRS325SDHZ01 I spoke to Rick at whirlpool walked through the diagnostic test ok. Going to silicone the liner and order new gaskets for the cover. ; ordrng 2 WP2304241 (gasket)s
Near Fresno, CA 93726
Timothy
Job Details: 01/14/2020
WASHER MAYTAG MVWB835DW4 Inspected unit and found the tub to pump drain line is damaged by rodents. Informed customer that rodent damage is not covered by warranty. Provided customer with an estimate for repair and the part # needed for repair. Customer not available on the 2nd if something comes up sooner please try and schedule this customer.; rqstng P&A on 1 W10802689 (HOSE) and 1 W11244231 (DRAIN TUBE)
Near Clovis, CA 93611
Timothy
Job Details: 01/14/2020
WASHER MAYTAG MVWB865GC0 Checked for faults and ran a service test. Found the pump stalled. Disassembled pump and checked for debris. Found a zipper that had fallen off a jacket in the pump. Informed customer of what happened . The unit is only a couple months old and the customer is maintaining the unit well. Customer was surprised to find something in the pump because they check the clothing before washing. Reinstalled pump and tested for function and leaks. Unit checks ok. No leaks noted.
Near Ceres, CA 95307
Cruz
Job Details: 01/14/2020
REFRIGERATOR MAYTAG MSS25C4MGZ00 "File # 7726745300 Andrew from tech line said to replace the shaft, washer, bracket, air is through washer, bracket seal that is causing condensation,cooling and temps are working fine, ice maker is producing ice as well, ordering parts per tech line. ; ordrng 1 W10771442 (bracket) and 1 WP2305382 (washer) and 1 WPW10258544 (shaft)"
Near Bakersfield, CA 93314
Jim
Job Details: 01/14/2020
WASHER KENMORE 796.410229 Replaced both water valves. Unit tested ok
Near Gustine, CA 95322
Kenneth
Job Details: 01/14/2020
DRYER WHIRLPOOL NGD4655EW2 Found door not closing due to unit having a panel that's popped out. Door hinge screws causing door not to close because the door hinges has popped out panel. Ordering new panel. Rescheduled customer for 1-3-20; ordrng 1 WPW10459661 (Panel)
Near Gustine, CA 95322
Kenneth
Job Details: 01/14/2020
WASHER MAYTAG MVWB835DC4 Found unit not advancing cycles due to faul and y water valve. Ordering new water valve. Rescheduled customer for saturday 12-28-19; ordrng 1 W11165546 (Valve)
Near Thousand Oaks, CA 91320
Hector Zuleta
Job Details: 01/14/2020
OVEN WHIRLPOOL RBD305PDQ12 "Customer is complaining of oven not working. Customer checked the unit and I found a F2E6 code (Cancel key drive open), also 120 VAC present at the control but it get blank. Both controls are has been Discontinued.Customer paid $115.00 for service call using a Bank of America check, Reference #9298."
Near , CA 93280
Erick
Job Details: 01/14/2020
WASHER MAYTAG MVWC465HW2 Cycled unit and found it was shifter causing unit not to spin. Tested and found bad shifter. Replace shifter. Re-tested it and it passed all test with no failures. Job complete
Near Wasco, CA 93280
Erick
Job Details: 01/14/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM "Install new parts on unit. Re-tested it in units lights are now working, compressor is cooling, no noise. After adjustments unit is working as designed no need for recharge. Job complete"
Near Manteca, CA 95336
Lance
Job Details: 01/14/2020
REFRIGERATOR WHIRLPOOL WRT318FZDW02 "Fixed- found unit over cooling in fridge section @ 32df, replaced control box (user interface) as well as thermistors to correct temperatures issue. Set freezer temp to max to allow more cooling in freezer and less in fridge to dampen fridge being too cold and freezing items. Please allow 24hrs for temperatures to normalize, and throw away all frozen foods."
Near Wasco, CA 93280
Erick
Job Details: 01/14/2020
WASHER GE GTW460ASJW Found bad connector at door switch causing unit not advancing wash. Repaired connector and secured main harness to latch. Re-tested it and it passed all test with no errors. Job complete
Near Porterville, CA 93257
Erick
Job Details: 01/14/2020
N/A WHIRLPOOL KDTE104ESS1 "Cannot safely remove unit due to flooring elevated, will not be Abel to provide service. Informed customer of findings and requirements needed in order to do repair. Customer will when unit is accessible, ; saved tckt"
Near Exeter, CA 93221
Erick
Job Details: 01/14/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ Received incorrect color on door. Reconfirmed part number and now Re-ordering part. ; ordrng 1 LW11026425 (dor-fip)
Near Hanford, CA 93230
Alejandro
Job Details: 01/14/2020
REFRIGERATOR KITCHENAID WRV986FDEM01 "Found the unit, freezer door not seal normal, adjust freezer door seal good clean and defrost, unit work normal, check compressor condenser and refrigerator fan motors running normal"
Near Riverside, CA 92509
Rod
Job Details: 01/14/2020
WASHER WHIRLPOOL WTW4850HW1 "Won’t advance through cycles and water continues to enter machine but does not over filConfirmed drain pipe ensured into sewage clean out near ground sphoning intermittently. Hot water not connected and using cold water only owners manual explains but vaguely, how to install machine wit above condition. Cx claims the delivery reps installed but did not explain what they Needed to operate as designed."
Near Thousand Oaks, CA 91361
Hector Zuleta
Job Details: 01/14/2020
REFRIGERATOR KITCHENAID KBSN608ESS01 "Customer was complaining of freezer door having noises after open it and close it, also complaining of freezer door skin not been flush against the door. I checked the unit and I was unable duplicate the noise, also aI checked the freezer door skin and there was nothing wrong with the door, I contacted the Tech (SR#7726751359), and he recommended to don’t do further repair and if the customer still having any concern for then to contact KITCHEN AID customer service. Also I contacted the Trade Partner (SR#7726190077), and they decide to follow the Tech Line recommendations."
Near Bakersfield, CA 93314
Jim
Job Details: 01/14/2020
WASHER MAYTAG MTW5840TW0 "Unit will not fill with water; rqstng P&A on 1 W10339250 (switch,water level) and 1 WP8578335 (swtch-temp) and 1 WPW10111389 (timer)"
Near Camarillo, CA 93010
Hector Zuleta
Job Details: 01/14/2020
KITCHEN KITCHENAID KDTM354DSS5 I checked the unit and I found broken upper rack rail. The parts were not available to me due to road conditions. Rescheduled for Tuesday 01/06/20.; schdld next appmnt for 1/7 TUE !
Near Camarillo, CA 93010
Hector Zuleta
Job Details: 01/14/2020
REFRIGERATOR WHIRLPOOL WRF550CDHZ02 Parts were unable to be delivered to me due to road constructions. Rescheduled.I checked the unit and I found dent in the upper corner of the right side door. (See pictures).; saved tckt
Near Moreno Valley, CA 92551
Rod
Job Details: 01/14/2020
MICROWAVE WHIRLPOOL WMH76719CZ0 Use Authorization # WNUDYNUWPL1Catches fire when usedConfirmed chipped and chard pitting in cavity and wave channel burnt wave channel cover caught fire. Unrepairable see pixReached out to Adrien at wfcc tech line to document non repairable. SR# 7726752751 Adrien