Near Los Angeles, CA 91367
Danny
Job Details: 01/22/2020
RANGE KITCHENAID KSGG700ESS1 Oven light won’t go offFound loose connection at light switch Reinstall harness into light switch Test door and light is now turning off Unit is working properly Advised client to burn off oven b4 use and that unit will create smoke
Near Lemoore, CA 93245
Enrique
Job Details: 01/22/2020
WASHER WHIRLPOOL WFW5620HW0 Installed front load washer tub assembly . all functions tested normal .
Near Oxnard, CA 93036
Hector Zuleta
Job Details: 01/22/2020
WASHER MAYTAG MVWB835DW3 Customer states Lid not closing properly. I checked the unit and I found a broken lid and missing hinge wire. Ordered parts and rescheduled.; ordrng 1 W11259006 (lid) and 1 W11399226 (HINGE) and 1 W11401116 (HINGE) and 1 WP8563965 (lid hinge) and 1 WP8572974 (lid hinge) and 4 WPW10078270 (screw)s
Near Taft, CA 93268
Dane
Job Details: 01/22/2020
REFRIGERATOR KITCHENAID KFIS25XVMS10 Upon arrival customer states unit had stopped making ice. Unit was making ice at the time of service. Checked temperatures and sensors and everything checked out OK. Unit functions normal at time of service.
Near , CA 93280
Erick
Job Details: 01/22/2020
WASHER MAYTAG MVWC465HW2 Complete different issue. Found unit getting proper voltage but control board not responding. Unit will need new control board. Also found unit full of water will order pump to ensure repair; ordrng 1 W10919003 (pump-water) and 1 W11249158 (cntrl-elec)
Near Oxnard, CA 93030
Hector Zuleta
Job Details: 01/22/2020
DRYER WHIRLPOOL RGD4516FW0 Customer states dryer not heating. I checked the unit and I found a restricted vent. Advised the customer to clear up the vent. Tested ok.
Near Cambria, CA 93428
Tom
Job Details: 01/22/2020
FREEZER WHIRLPOOL WRX988SIBM03 "Found LED Modules in RC dim, for Panel and IM, no light in the FC. Attempted to removed LED Module for voltage and continuity test, and light returned, including RC lights. Reinstalled LED, tested, waited a few minutes, LED failure. Reinstalled original LED for testing, after a few minutes failed again, replace FC LED Module. Installed new LED Module, ran previously mentioned tests, check okay. No damage to unit or home from tech, job complete."
Near Shafter, CA 93263
Erick
Job Details: 01/22/2020
WASHER WHIRLPOOL MVWC300VW0 I called unit and found it not spinning. Accessed unit and found lots of oil leaking from gear case. Gear case assembly is bad and will need to be replaced along with lower components.. Customer declined estimate to repair at this time. Job complete
Near Visalia, CA 93277
Alejandro
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL KFIV29PCMS03 "Found the unit not cooling, replace dryer uv and charge refrigerant, not verify leaks for this time, check compressor condenser and refrigerator fan motors running normal"
Near East Los Angeles, CA 90022
Francisco
Job Details: 01/22/2020
WASHER WHIRLPOOL WTW5000DW1 "Checked unit found error codes f5 e1 and F7 e1. Lid switch malfunctioned during testing. Removed and replaced lid switch, tested ops unit now working as intended. Cx mentioned a noise but I was unable to re create noise during testing..; used 1 W11307244 (LATCH) from stock"
Near Pasadena, CA 91107
Francisco
Job Details: 01/22/2020
MICROWAVE WHIRLPOOL WMH31017HS3 Checked power and polarity checked out ok. Unit runs two seconds then goes back to clock setting. Ordering control board and control panel.Sr#7726952872 Rich.; ordrng 1 W10892389 (cntrl-elec) and 1 W11175576 (panl-cntrl)
Near Montebello, CA 90640
Francisco
Job Details: 01/22/2020
DRYER MAYTAG MGDB755DW "Removed and replaced motor,and blower wheel, unit now checks ok."
Near Sierra Madre, CA 91024
Francisco
Job Details: 01/22/2020
OVEN WHIRLPOOL WEG730H0DS0 Checked unit found error code f8 e0. Cleared code and re set control error code came back rescheduled for Friday.; ordrng 1 W11107275 (fan-blwr)
Near Madera, CA 93636
Kenneth
Job Details: 01/22/2020
COOKTOP KITCHENAID KICU500XBL00 Installed module. Programmed unit. And recieved F47 error code. Ordering UI board. Rescheduled customer for wednesday 1-29-20; ordrng 1 WPW10328453 (Ui)
Near Coarsegold, CA 93614
Kenneth
Job Details: 01/22/2020
REFRIGERATOR KITCHENAID KRMF706ESS00 Fridge is cooling. But freezer isnt. All functions checking good. And working as designed in diagnostics. Not automatically switching to cook freezer. Ordering UI and main board. Rescheduled customer for friday 1-24-20; ordrng 1 WPW10675033 (Control) and 1 W11330971 (UI)
Near Los Angeles, CA 91606
Leon
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Cx states that unit is not working properly.Cx states that after replacing water filter takes about 2 months later water filter replace icon lights blinking on UI instead of 6 months.Tried to call Whirlpool Tech Line Support they are not available.Tried to call Dave no answer.Ordering UI.; ordrng 1 W11130216 (cntrl-elec)
Near Los Angeles, CA 90027
Leon
Job Details: 01/22/2020
DISHWASHER WHIRLPOOL WDF520PADW7 Replaced sump motor assembly.After running diagnostic check unit working properly as designed
Near Arroyo Grande, CA 93420
George
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Still frozen shut customer to call wen hawed out.reschedule.
Near Clovis, CA 93619
Jonathan
Job Details: 01/22/2020
DISHWASHER WHIRLPOOL WDF330PAHB1 Installed harness and dispenser tested working to spec
Near Morro Bay, CA 93442
George
Job Details: 01/22/2020
OVEN KITCHENAID KOSC504ESS01 Installed part tested check out ok complete. No dents or dings cause by tech.
Near Ontario, CA 91764
Tyler
Job Details: 01/22/2020
WASHER WHIRLPOOL WFW5620HW0 Customer stated that the unit will not start. Unit will not go into diagnostics. Ordering main control and console not in stock.; ordrng 1 W11319991 (cntrl-elec) and 1 W11322903 (cntrl-elec)
Near San Luis Obispo, CA 93401
George
Job Details: 01/22/2020
REFRIGERATOR KITCHENAID KBRO36FMX01 Found refrigerator not cooling properly in freshfood area found fan ok controlboard not communicating need to replace control board and fan .control board no longer available complete. No dents or dings cause by tech.
Near Ontario, CA 91764
Tyler
Job Details: 01/22/2020
DRYER WHIRLPOOL WGD4815EW1 Customer stated that dryer is making noise and missing handle. Removed and replaced rollers with dryer repair kit and handle part number W10861225 invoice 10468609. Tested all works good at this time.; used 1 4392065 (DRYER REPAIR KIT) from stock
Near Fresno, CA 93711
Irvin
Job Details: 01/22/2020
REFIRGERATOR JENN-AIR JFC2089BEP01 The gasket is not sealing on top. The rails are not pulling closed. Ordering gasket and rails. ; ordrng 1 W10571967 (frz door gasket (gr)) and 2 WP13055901 (slide)s
Near Fresno, CA 93711
Irvin
Job Details: 01/22/2020
ICEMAKER KITCHENAID KUIX305EBL1 Removed power installed pump. Assembled unit ran test good. All ops normal.
Near Turlock, CA 95380
Cruz
Job Details: 01/22/2020
WASHER MAYTAG WTW4800BQ1 "Needs more work- found agitator to be stripped at shaft, only problem with unit, ordering part for unit. ; ordrng 1 WP3951744 (agitator)"
Near Rancho Cucamonga, CA 91701
Tyler
Job Details: 01/22/2020
REFRIGERATOR KITCHENAID KRFF707ESS00 Customer stated that the ice maker is not making ice and the ice in the bin is melting and leaking. Removed and replaced ice maker adaptor kit and ice maker tested all works good at this time.
Near Lemoore, CA 93245
Enrique
Job Details: 01/22/2020
WASHER WHIRLPOOL WTW5000DW1 "Installed central electric and shifter . Performed calibration . Ran quick wash cycle test . Found the unit only fills with hot water ( shorted valve solenoid ),Need new valve . ; ordrng 1 W11210459 (valve)"
Near Apple Valley, CA 92308
Darren
Job Details: 01/22/2020
WASHER WHIRLPOOL WTW5000DW2 "Replaced faulty control board, calibrated unit, cycle tested washer"
Near Stratford, CA 93266
Enrique
Job Details: 01/22/2020
DRYER WHIRLPOOL MGDB765FW0 "Inspected Maytag dryer . Customer concerns , not heating . Found shorted control board ( burn marks ) .; ordrng 1 W11089308 (cntrl-elec)"
Near Fresno, CA 93704
Irvin
Job Details: 01/22/2020
WASHER WHIRLPOOL WTW4816FW2 Cx is experiencing sound that are not normal. No error codes found in the system. CX INSTRUCT the NORMAL and SENSING work together. Can not deep feel and normal. Explained extra rinse. The unit is operating properly.
Near Oakdale, CA 95361
Lance
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Tech line sr#7726956122Same issue as before, led freezer light is out. Need to order new Led light modules and return for repair. Needs rtd to seal light, moisture maybe getting in; ordrng 2 W11205083 (module)s"
Near West Covina, CA 91790
Stephen
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL GC5SHEXNB00 Ran diagnostics. Found control going on and off constantly. Found FC evaporator motor causing control failure. Needs control kit and evaporator motor. Island in front of refrigerator- customer to move out refrigerator; 1 W10822580 (MOTOR- EVAPORATOR ) and 1 W10823804 (CONTROL )
Near Covina, CA 91722
Stephen
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Ran diagnostics. Defrost heater works in diagnostics. Found UI not going into defrost ,evaporator fan not running, FC drain iced up. Needs UI control, thermistor kit! P-trap kit per service pointers W10875533A and W11397260A special project # s38211. Unit MUST be completely defrosted for 2 days with FC door open before service. ; 1 W10435576 (FASCIA-UI) and 1 W10902214 (THERMISTOR KIT) and 1 W11082783 (U I CONTROL) and 1 W11190084 (P-TRAP KIT) and 1 WPW10464673 (EVAPORATOR MOTOR )"
Near Bakersfield, CA 93312
Jim
Job Details: 01/22/2020
DRYER WHIRLPOOL KEHS01PMT2 Replaced high limit thermostat. Unit tested ok
Near Riverside, CA 92506
Kevin
Job Details: 01/22/2020
DRYER WHIRLPOOL WGD4815EW2 Customer stated the unit is not drying. I found gas coils failing mid cycle. Removed and replaced gas coils. Tested unit. All tests good. ; used 1 WPW10328463 (COIL-VALVE) from stock
Near Riverside, CA 92505
Kevin
Job Details: 01/22/2020
DRYER WHIRLPOOL WGD5000DW1 "Unit making loud noise when in use. Also door seal is ripped and falling off. Removed and replaced rollers, belt and idler pulley with repair kit. Removed and replaced door seal. Tested unit. All tests good."
Near Bakersfield, CA 93312
Erick
Job Details: 01/22/2020
WASHER MAYTAG MHW6630HW0 In-service appointment in regards to leak coming from baffle. Will order deflector. Also found new it says error code. Instructed customer on proper soap usage add to wash cleaner. Will need to replace deflector; ordrng 1 W11036940 (DEFLECTOR)
Near Bakersfield, CA 93311
Erick
Job Details: 01/22/2020
OVEN KITCHEN AID KOSE500ESS Spoke with customer customer stated she is having the exact same issues. Called and confirmed to replace main control panel with sensor.; ordrng 1 W11093241 (panl-cntrl) and 1 W11179310 (cntrl-elec)
Near Pasadena, CA 91101
Francisco
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL KRMF606ESS00 "Removed and replaced shaft, tested ops unit now working as intended. "
Near Altadena, CA 91001
Francisco
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL WRF992FIFM00 Checked unit found compressor not coming on. Found 120 vac at filter. Incoming and outgoing. Ordering parts to complete repair. Unit needs a seal system repair. Cx frustrated as I am the 4 th service provider to be out to repair issue.; ordrng 1 W10903340 (compressor) and 1 W11035643 (evaporator) and 1 W11164517 (cntrl-elec)
Near Perris, CA 92571
Kevin
Job Details: 01/22/2020
RANGE WHIRLPOOL WFG505M0BS3 Customer stated the oven temps are not correct. I took temp ranges and found that I had to correct oven temps by 5 degrees. Retested unit. All tests good.
Near Selma, CA 93662
Jonathan
Job Details: 01/22/2020
WASHER MAYTAG MVWB765FW3 Found code for water temp needs valve asm; ordrng 1 W11096285 (housing)
Near Santa Maria, CA 93454
James
Job Details: 01/22/2020
WASHER MAYTAG MVWB865GW0 Unit makes grinding noise during operation with load. No noise when unit is empty. Inspected unit and found teeth on agitator worn down in some spots allowing agitator to slip when under weight. Ordering replacement agitator. Will return when parts arrive. Will return 1-28 to install. ; ordrng 1 W11161960 (agitator)
Near Agoura Hills, CA 91301
Joe
Job Details: 01/22/2020
OVEN KITCHENAID KEMC378KSS03 Replaced glass unit no longer has broken glass in it. Job complete.
Near San Fernando, CA 91340
Randy
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Removed and replaced mullion and door. Now working as designed.
Near Bakersfield, CA 93306
Patrick
Job Details: 01/22/2020
WASHER MAYTAG MVWX655DW Removed and replaced actuator. Calibrated and ran auto test. Used part from another job see note
Near Oxnard, CA 93036
Hector Zuleta
Job Details: 01/22/2020
DISHWASHER KITCHENAID KDTE234GPS0 "Replaced: Screws (W10826179), Studs (W11157086), and Handle (W10708004). Tested ok."
Near Malibu, CA 90265
Joe
Job Details: 01/22/2020
WASHER WHIRLPOOL WFW8620HW1 Unit will not react to start or option buttons. Calibrated unit and it began to function as designed. Job complete.
Near Malibu, CA 90265
Joe
Job Details: 01/22/2020
DISHWASHER WHIRLPOOL MDB8969SDH3 Brian sr 7726954291:Unit needs a drain pump. ; schdld next appmnt for 1/23 THU !
Near Los Angeles, CA 91311
Danny
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Unit is not cooling Found unit leaking Completed sealed system repair And advised client to allow 24 hrs for unit to reach proper tempAdvised client if unit is still leaking we will be able to find the leak with dye filter Unit kicked and started to cool
Near Simi Valley, CA 93063
Danny
Job Details: 01/22/2020
RANGE WHIRLPOOL WEG745H0FS0 Burners are not igniting Found faulty burner heads Replaced all burners heads and capsTest unit and burners are working properly
Near Ripon, CA 95366
Lance
Job Details: 01/22/2020
REFRIGERATOR KITCHEN AID KRMF706EBS01 "Needs additional parts ."
Near Madera, CA 93638
Kenneth
Job Details: 01/22/2020
WASHER MAYTAG MVWC416FW0 Installed water valve. Gearcase. Cam and belt. Tested unit. Unit is now working properly. Customer approves function at this time.
Near Bakersfield, CA 93312
Chase
Job Details: 01/22/2020
DISHWASHER KITCHENAID KDTE704DSS0 "Found shorted out control board, replaced board. Unit now passing through all cycles without any problems. Job complete."
Near Palmdale, CA 93551
Jonathan
Job Details: 01/22/2020
DRYER MAYTAG MGDB765FW0 Found defective door hinges fixed door hinges. Tested unit and is working properly
Near Hesperia, CA 92345
Cesar
Job Details: 01/22/2020
WASHER WHIRLPOOL WTW7300DW0 "Found failed tub seal causing water to leak on to stator and rotor damaging them. Seal is part of the drive rerouted for drive, stator and rotor ; ordrng 1 W10754158 (motor stator) and 1 W10754161 (motor rotor) and 1 W10811956 (drIVE)"
Near Palmdale, CA 93550
Jonathan
Job Details: 01/22/2020
WASHER WHIRLPOOL WTW5000DW2 Replaced defective inlet valve. Tested unit and is working properly
Near Littlerock, CA 93543
Jonathan
Job Details: 01/22/2020
WASHER MAYTAG MVWB765FW3 Found loose connection to water valve. Fixed loose connection. Tested unit and is working properly.
Near Bakersfield, CA 93312
Chase
Job Details: 01/22/2020
DRYER MAYTAG MGD8200FW0 "F4e3, F2e1, f6e1, confirmed vents going to roof are clogged up causing restricted air flow. Instructed cx to get company out to clean out vent. All ops testing normal. Job complete."
Near Castaic, CA 91384
Michael
Job Details: 01/22/2020
DRYER MAYTAG MGDB765FC0 Cx states unit stopped heating. U it still turns just does not heat. Found ignitor is now glowing.Removed front panel and dripum. Found ignitor was half way plugged in and was not making proper connection. Secured ignitor plug with zip tie. Reinstalled drum and front panel. Retested unit and now have proper ignition and unit ops as designed. Job complete
Near Riverside, CA 92501
Kevin
Job Details: 01/22/2020
RANGE JENN-AIR JDS8850AAW "Range is sparking burner ignitors when flame is already lit. Burners need a good ground so re-ignition will work properly. It is sparking because burners have a poor ground between top and burners. Tested spark module, module tests good. Burners are bad. Due to age of unit, the lock nuts for burners are seized on and would require replacement of cooktop part#74007248, 2 large burners part#74007186, 2 small burners part#74007185, and 4 nuts part#74006032. The top, small burners, and nuts and no longer available which makes the unit unrepairable. "
Near Waterford, CA 95386
Cruz
Job Details: 01/22/2020
WASHER MAYTAG MEDB835DC4 "Complete- customer instruct- cx claims unit is not heating properly, ck for codes found none, pulled unit out and inspected ducting and found it to be clogged with lint causing unit not to heat properly, removed lint from ducting test unit n a high cycle it heated fine, runs quiet, it’s venting properly, cx ok repair."
Near Thousand Oaks, CA 91320
Aaron
Job Details: 01/21/2020
REFRIGERATOR MAYTAG MFI2570FEZ06 The correct address is 570 Camino Agua DulceNeeds a 4 call count Checked the unit compressor was cold checked the relay 120 volts to in replaced relay tested the compressor is bad shorted out bad needs new compressor and main board; ordrng 1 W11043763 (cntrl-elec) and 1 W11209866 (COMPRESSOR )
Near Shafter, CA 93263
Andrew
Job Details: 01/21/2020
DISHWASHER KITCHEN AID KUDS30IVWH4 Customer stated unit was not starting and light was blinking. Plug-in unit try to enter diagnostics and Unit would not enter into diagnostics. Heavy duty light would flash rapidly and when you touch keypad a second light would come on and blinking rapidly. Remove door panel and disconnected auxiliary fan plugging it back in to see if that would work. He was still having same issue most likely it is a stat key on the keypad or Shorty keypad order and keypad for customer; ordrng 1 WPW10250017 (panel-cntl)
Near Los Angeles, CA 91401
John
Job Details: 01/21/2020
OVEN KITCHENAID KEBU208SSS02 "The lower oven has no convection fan motors, the appliance manager is most likely the issue. The temperatures inside the upper oven possibly not recovering due to the main control or the thermistor or the bake element. Customer will look into buying a new oven"
Near Oxnard, CA 93036
Joe
Job Details: 01/21/2020
WASHER AMANA NTW4516FW2 "Units transmission is leaking oil bad causing oil to get inside of all the parts underneath. Ordering parts.; ordrng 1 285565 (agitator assy,comp) and 1 W10721967 (drive pulley) and 1 W10890624 (motor-drve) and 1 W10913953 (actuator) and 1 W11162561 (CAPACITOR ) and 1 W11255272 (gearcase) and 1 WPW10006384 (drive belt)"
Near Bakersfield, CA 93314
Andrew
Job Details: 01/21/2020
VENT HOOD WHIRLPOOL WVW75UC6DS2 Customer said that Unit was crooked and dripping oil down the back wall. Checked unit and installation of vent hood is incorrect. Unit is not level and slants to the left. It’s her vent hood will have to come down and be reinstalled and leveled properly informed customer that this is something that needs to be done by the insulation company in the manufacture of the home. This is a major installation issue not a minor one but unit is working properly
Near Oxnard, CA 93035
Joe
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Units lights won’t shine due to control not powering them. Ordering parts.; ordrng 1 W11224256 (cntrl-elec)
Near Lake Isabella, CA 93240
Jim
Job Details: 01/21/2020
WASHER GENERAL ELECTRIC HTWP1400F2WW "Replaced tub, motor, trans tube and seal."
Near Bakersfield, CA 93301
Jim
Job Details: 01/21/2020
DRYER WHIRLPOOL NGD4655EW2 Installed drive assembly kit. Unit tested ok
Near Oxnard, CA 93030
Joe
Job Details: 01/21/2020
WASHER WHIRLPOOL WFW92HEFC0 Unit had a sock stuck in the drain pump which only took me a few seconds to lean machine back and pull out. Only charging service call.
Near Madera, CA 93638
Kenneth
Job Details: 01/21/2020
MICROWAVE OVEN FRIGIDAIRE FFMV1645TS Installed blower switches and latch hook. Tested unit. Unit is now working properly. Customer approves function at this time.
Near , CA 93636
Kenneth
Job Details: 01/21/2020
REFRIGERATOR FRIGIDAIRE FGRU19F6QFD "Found unit Making noise every time you open the doors. Found unit lifted slightly to high cause the unit to vibrate On panel when the door is opened and closed. Dropped fridge side down just a hair to give clearance and tested unit. Unit is now working properly . Customer approves functons. ; (created new UIS, deleted prior attachment to UisID 225308)"
Near Madera, CA 93636
Kenneth
Job Details: 01/21/2020
DISHWASHER FRIGIDAIRE FFCD2413US2A "Upon arrival customer was concerned about heating. Ran unit through test cycles and found all functions good. Heater is getting hot. Informed customer of the lower wattage heater. And purging hot water line. customer approves. Instructed customer on proper soap usage and to leave dishes a little dirty when putting them in the dishwasher. Customer approves ; (created new UIS, deleted prior attachment to UisID 225155)"
Near Madera, CA 93637
Kenneth
Job Details: 01/21/2020
REFRIGERATOR FRIGIDAIRE LFSS2312TF0 Found unit not adjusting temps. Found previous company did not fully click in new control board. Fully installed control and tested unit. Unit is now working properly. Customer approves function at this time.
Near Madera, CA 93637
Kenneth
Job Details: 01/21/2020
REFRIGERATOR FRIGIDAIRE LFSS2612TE1 Installed ice bin solenoid and drive bar. Tested unit. Unit is now working properly. Customer approves function at this time.
Near Los Banos, CA 93635
Kenneth
Job Details: 01/21/2020
WASHER GENERAL ELECTRIC GFW430SSM1WW "Found unit making a banging noise. Found the pulley nut hitting metal cover in the back. Unit tilted back way to far. Properly leveled unit to give The proper support needed since unit is on a pedestal. ; (created new UIS, deleted prior attachment to UisID 224485)"
Near Atwater, CA 95301
Kenneth
Job Details: 01/21/2020
RANGE WHIRLPOOL KSGG700ESS1 "Found unit not igniting. Found customer had the burner caps on the wrong burner head. Instructed customer on what caps went to what burner heads. And tested unit. Unit is now working properly. Customer approves function At this time. ; (created new UIS, deleted prior attachment to UisID 224999)"
Near Los Angeles, CA 91325
Randy
Job Details: 01/21/2020
RANGE WHIRLPOOL WFG550S0HZ0 Found unit complaint won’t heat evenly found stays at 170 doesn’t go higher cooks uneven. Door switch broken. Won’t turn off light and stops baking hear rod loose. Broke. Ordering parts. ; ordrng 1 9757239 (rod-dr switch) and 1 WP9757262 (swtch-lite)
Near Oakdale, CA 95361
Cruz
Job Details: 01/21/2020
RANGE WHIRLPOOL WFG525S0HS0 "Needs more work- right burner is not turning on at times it take a while for burner to light, need to order burner for right side, installed new part (left burner head) left burner is now working as designed, cx ok repair. ; ordrng 1 WPW10515455 (burnr-head)"
Near Thousand Oaks, CA 91360
Aaron
Job Details: 01/21/2020
DISHWASHER WHIRLPOOL IDT930SAGX0 "Drain motor and pump asm ear was busted causing the drain motor to fall off , replaced tested unit not installed and could not test at this time"
Near Glendale, CA 91206
John
Job Details: 01/21/2020
FREEZER KITCHENAID KRFF507ESS01 "Replaced a evaporator inside the refrigerator section, and a new dryer. Refrigerator tested good. Note, the refrigerator has been off for a couple of weeks. Customer complaint of ice, possibly around the drain trapped inside the freezer. Fridge raider tested good at this time."
Near Glendale, CA 91201
John
Job Details: 01/21/2020
REFRIGERATOR KITCHENAID KSSC36QTS02 "The main control is out, the refrigerator will not turn on. Note, the part is no longer available. Can we confirm this. Can we find the customer a part somewhere?"
Near Riverbank, CA 95367
Cruz
Job Details: 01/21/2020
WASHER WHIRLPOOL WTW8500BW0 "Needs more work- found water leaking will filling up, found a small crack at outer tub causing water to leak onto floor, cx states water will drip into basket by itself as well, ordering parts for unit. Needs authorization for parts need a 3 call count. ; ordrng 1 W10381078 (outer tub) and 1 W10853723 (valve) and 1 WPW10550152 (ring-tub)"
Near Santa Clarita, CA 91350
Randy
Job Details: 01/21/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 Found light not working also making noise. Light module out. Replaced module now working as designed noise came from shelf’s not on appropriately. Adjusted no more noise cx approves job complete.
Near Simi Valley, CA 93063
Aaron
Job Details: 01/21/2020
MICROWAVE AMANA AMV2307PFS3 "F1 E4 , SR#7726721289. Checked the tech line he said check all the connections to the main relay checked all the connections they were good and disconnected the brown wire to the main relay unit ran just fine he said check the interlock switches replaced the interlock switch is in main board tested operations unit is working as designed now; used 2 W10727360 (MICROSWITCH) from stock"
Near Castaic, CA 91384
Michael
Job Details: 01/21/2020
OVEN WHIRLPOOL WGG745S0FS02 Cx states large center top burner flame is flow and the lower oven took an additional hour to bake a cake (took two hours when normal ice is 1 hour)Cx states rep on the phone told Cx that service fee parts and labor would all be covered.Removed oval center burner and found debris clogging the head. Instructed cx on proper maintained of range. Took quick picHave low foam on oval center burner head. Adjusted fuel level to max and still have very low flame.Started lower oven bake with lower panels removed. Ignitor glows and have ignition but flame blew out easily and did not reignite. Closed door and ran bake again and unit is heating as designed but appears to have wear gas flow. No change when running all burner heads vs one head so not a pressure issue. Spoke with Dave and possible have control board issue. Verified PL1 with Dave.No faults stored in control boardCalling techline to documentSr#7726714957Amp check on ignitor 3.2-3.6amp. If correct then possibl
Near Los Angeles, CA 91325
Randy
Job Details: 01/21/2020
WASHER MAYTAG MAH5500BWW "Service call 115. Cx approves. Unit makes loud noise when spinning. Found loud spinner assembly wearing out needs new outer and inner tub with support. Parts no longer available. 22002115 spinner assembly w balance ring. Price not shown 22004465 860 outer tub kit Labor 240 Over 1,100.00 dollars Better to get new washer cx okayed Collected 115.00 via cc."
Near Los Angeles, CA 91335
Randy
Job Details: 01/21/2020
WASHER WHIRLPOOL WTW5000DW2 Cx canceled at the door said someone come on Friday and fixed unit.. job complete.
Near Santa Clarita, CA 91321
Michael
Job Details: 01/21/2020
DRYER MAYTAG MGDC215EW2 Cx states that unit will turn on and spin but when they put clothing into the unit the drum will not spin.Ran unit for several minutes and unit stopped spinning after approx 5 minutes. Removed clothing and was able to start unit spinning again immediately by pressing start button.Needs a drive assembly 4392065 as rollers are damaged and belt is ready to snap also ordering timer WPW10185981 as this one cuts power intermittently to motorReturn 12/30/19 8-12 requested; ordrng 1 4392065 (dryer repair kit) and 1 WPW10185981 (timer)
Near Modesto, CA 95356
Cruz
Job Details: 01/21/2020
RANGE WHIRLPOOL WFE540H0ES0 "Fixed- installed all new parts (1 block terminal, cntrl elec, nut) i then test unit in a bake & broil cycle it heated fine, unit is working as designed, cx ok repair."
Near Los Angeles, CA 91343
Michael
Job Details: 01/21/2020
WASHER WHIRLPOOL WFW96HEAU0 Cx states soap dispenser is not working properly and the lights on the console are not working properly.Cx agrees to service feeUnits are shoved into a spare bathroom not a large workspace at all.Removed and cleaned out detergent compartment and is now clear had clogged soap debris preventing soap from exiting cartridge but ops as designed nowRan UI console test and all lights pass test as designed. No faults were stored in the controlRan auto service test with lid removed and unit passed all cycles as designed and now have soap inside the wash drum as designed.Cx was present for auto service test and is happy. Instructed cx on how to clear soap cartridge for future maintence.unit ops as designed job completeLabor $45 collected $160 by check #10065
Near Saugus, CA 91350
Michael
Job Details: 01/21/2020
WASHER WHIRLPOOL WTW7000DW4 "Cx states lid latch is louder than when Cx first purchased unit and unit vibrates loudly.Found units legs were not down properly allowing unit to wobble slightly. Leveled units front legs. Tub spins freely by hand no noises heard. Agitator is tight as designedNo faults stored in control. Ran auto service test with cx present and passed all cycles as designed with no issues.Cx identified shifter engagement as noise she heard and is advised this is not,al operation and as designed.Cx is using proper soap and loading properly. Ran high speed spin and unit ops as designed and does not wobble now. Cx is now happy job complete"
Near Santa Clarita, CA 91321
Michael
Job Details: 01/21/2020
DISHWASHER KITCHEN AID KUDS30SXSS4 "Cx states water is still leaking from front corners of the door.Tech removed lower toe panel and ran normal wash cycle. Unit leaks under rinse cycle at corner of doors. CxTech raised unit as much as it will go as front legs were low and took quick pic as left front leg is bent so it says slightly.Unit is hard wired into home and has floor damage Tech cannot resolve issue and home owners do not care they want it fixed.Andrew is unavailable for support due to being in the field, advised to speak with Dave about situation.Dave is currently not available for support. Per Andrew this call should have gone back to RH.will call Dave away from home to proceed with call.Tub frame is bent causing wash assembly to leak under unit towards front needs tub assembly WPW10511197$334.7and sump assembly W10806703 $224.03Plus labor $225 needs autho; ordrng 1 W10806703 (pump&motor) and 1 WPW10511197 (tub-dishwr)"
Near Clovis, CA 93619
Jonathan
Job Details: 01/21/2020
DISHWASHER WHIRLPOOL WDF330PAHB1 Found dispenser not open in test mode needs control; ordrng 1 W10919360 (cntrl-elec)
Near Santa Clarita, CA 91390
Michael
Job Details: 01/21/2020
VENTHOODS WHIRLPOOL UXT5536AAS3 Cx states the vent hood buttons have pushed in again and become seized. Cx states it is defected.Took quick picture of unit.Unit was disassembled prior to tech arrival.Appears buttons are being pushed in too farTook quick pic of stuck buttons Tech advised cx that he would reassembly unit but if buttons were pushed too far into the housing again then a service fee and labor would apply. Cx states she doesn’t want the unit repaired she wants the unit replaced. Tech advised cx that we are a third party company and did not have that authority to replace unit.Cx denied repair due if unit breaks again outside warranty then Cx will be forced to fix it herself that is unacceptable. Documented with techline SR#7726717001 . Repaired unit and tested all operations several times with cx present buttons and unit op as designed. Took quick pic job complete Cx refused to sign work order
Near Santa Clarita, CA 91350
Michael
Job Details: 01/21/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 "Cx states RC temps were warm and they found a large build up of ice on RC evaporator. Cx defrosted unit completely and then plugged unit back in.Tech removed deli drawer and found unit appears cooling but not a lot of ice build up on evaporator. Took quick picRC & FC thermistors pass.FC and RC evap fans op damper reads 23 as closed but tech can still feel air flow ordering damper control Test 6 defrost bi metal is closedAnd no mfg codes stored in controlRemoved all shelves to access evap. Verified control is opening and closing fully as designed. Had bad contacton defrost thermistor per R1 reattached thermistor and replaced all parts, unit is cooling as designed. Job complete"
Near Santa Clarita, CA 91321
Michael
Job Details: 01/21/2020
WASHER MAYTAG MVWX655DW1 Gate code #6296Cx states unit will sometimes fail to start and struggle to agitate. Agrees to OOW service fee.Tub spins freely by hand no noises head. Ran manual hot and cold and have proper flow from both. Ran auto service test and unit filled as designed. But when agitation occurredWill agitate one way but not the other. Motor will not spin faulty motor W11283592 $186.01Labor $125 quoted $443.68Cx denied repair due to cost and states they will replace unit. Collected $115/service fee by card job complete
Near Fresno, CA 93730
Jonathan
Job Details: 01/21/2020
REFRIGERATOR KITCHENAID KBFN402ESS02 Found hinges loose lock tighten tested working to spec