Near Santa Clarita, CA 91350
Randy
Job Details: 01/17/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 Found light not working also making noise. Light module out. Replaced module now working as designed noise came from shelf’s not on appropriately. Adjusted no more noise cx approves job complete.
Near Santa Clarita, CA 91321
Michael
Job Details: 01/17/2020
DRYER MAYTAG MGDC215EW2 Cx states that unit will turn on and spin but when they put clothing into the unit the drum will not spin.Ran unit for several minutes and unit stopped spinning after approx 5 minutes. Removed clothing and was able to start unit spinning again immediately by pressing start button.Needs a drive assembly 4392065 as rollers are damaged and belt is ready to snap also ordering timer WPW10185981 as this one cuts power intermittently to motorReturn 12/30/19 8-12 requested; ordrng 1 4392065 (dryer repair kit) and 1 WPW10185981 (timer)
Near Los Angeles, CA 91335
Randy
Job Details: 01/17/2020
WASHER WHIRLPOOL WTW5000DW2 Cx canceled at the door said someone come on Friday and fixed unit.. job complete.
Near Los Angeles, CA 91325
Randy
Job Details: 01/17/2020
WASHER MAYTAG MAH5500BWW "Service call 115. Cx approves. Unit makes loud noise when spinning. Found loud spinner assembly wearing out needs new outer and inner tub with support. Parts no longer available. 22002115 spinner assembly w balance ring. Price not shown 22004465 860 outer tub kit Labor 240 Over 1,100.00 dollars Better to get new washer cx okayed Collected 115.00 via cc."
Near Modesto, CA 95356
Cruz
Job Details: 01/17/2020
RANGE WHIRLPOOL WFE540H0ES0 "Fixed- installed all new parts (1 block terminal, cntrl elec, nut) i then test unit in a bake & broil cycle it heated fine, unit is working as designed, cx ok repair."
Near Saugus, CA 91350
Michael
Job Details: 01/17/2020
WASHER WHIRLPOOL WTW7000DW4 "Cx states lid latch is louder than when Cx first purchased unit and unit vibrates loudly.Found units legs were not down properly allowing unit to wobble slightly. Leveled units front legs. Tub spins freely by hand no noises heard. Agitator is tight as designedNo faults stored in control. Ran auto service test with cx present and passed all cycles as designed with no issues.Cx identified shifter engagement as noise she heard and is advised this is not,al operation and as designed.Cx is using proper soap and loading properly. Ran high speed spin and unit ops as designed and does not wobble now. Cx is now happy job complete"
Near Santa Clarita, CA 91390
Michael
Job Details: 01/17/2020
VENTHOODS WHIRLPOOL UXT5536AAS3 Cx states the vent hood buttons have pushed in again and become seized. Cx states it is defected.Took quick picture of unit.Unit was disassembled prior to tech arrival.Appears buttons are being pushed in too farTook quick pic of stuck buttons Tech advised cx that he would reassembly unit but if buttons were pushed too far into the housing again then a service fee and labor would apply. Cx states she doesn’t want the unit repaired she wants the unit replaced. Tech advised cx that we are a third party company and did not have that authority to replace unit.Cx denied repair due if unit breaks again outside warranty then Cx will be forced to fix it herself that is unacceptable. Documented with techline SR#7726717001 . Repaired unit and tested all operations several times with cx present buttons and unit op as designed. Took quick pic job complete Cx refused to sign work order
Near Santa Clarita, CA 91350
Michael
Job Details: 01/17/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 "Cx states RC temps were warm and they found a large build up of ice on RC evaporator. Cx defrosted unit completely and then plugged unit back in.Tech removed deli drawer and found unit appears cooling but not a lot of ice build up on evaporator. Took quick picRC & FC thermistors pass.FC and RC evap fans op damper reads 23 as closed but tech can still feel air flow ordering damper control Test 6 defrost bi metal is closedAnd no mfg codes stored in controlRemoved all shelves to access evap. Verified control is opening and closing fully as designed. Had bad contacton defrost thermistor per R1 reattached thermistor and replaced all parts, unit is cooling as designed. Job complete"
Near Los Angeles, CA 91423
Leon
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Cx states unit is not cooling on both compartments.After running diagnostic check find that unit has a bad compressor. sealed system repair; ordrng 1 W10832994 (compressor) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer)
Near Los Angeles, CA 91040
Leon
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL IX5BBEXDS00 Cx states unit right door is broken next to bottom door hinge & ice maker is overproducing the ice.; ordrng 1 4317943 (icemaker only) and 1 LW10721542 (dor-fip) and 1 WPW10460580 (gasket-fip)
Near Beverly Hills, CA 90210
Isidore
Job Details: 01/17/2020
DISHWASHER KITCHENAID KDTE204GPS0 Found no water going in dishwasher float switch float stuck in up position . Reposition float test dishwasher operation. Dishwasher working as designed.
Near Riverside, CA 92509
Kevin
Job Details: 01/17/2020
COOKTOP WHIRLPOOL WCG55US6HS00 Customer stated the unit smells like gas coming from knobs. I removed cooktop and found that the smell was coming from milk that had boiled over and now is rotting. Instruct customer on use and care. All tests normal.
Near Los Angeles, CA 91606
Leon
Job Details: 01/17/2020
OVEN AMANA AGR5330BAW3 Replaced regulator.After running diagnostic check unit working properly as designed
Near Burbank, CA 91505
Leon
Job Details: 01/17/2020
DISHWASHER WHIRLPOOL KUDS23HBAL0 Cx states unit is not washing the dishes.After running diagnostic check find unit unit has a bad motor sump assembly.Cx will buy new unit.
Near Los Angeles, CA 91352
Leon
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Cx states door handle of freezer section is loose.Tight up door handle screws.After running diagnostic check unit working properly as designed
Near Duarte, CA 91010
Andy
Job Details: 01/17/2020
RANGE KITCHENAID KSGG700ESS1 Needs control found error code F2E1; ordrng 1 W10814133 (bezel-knob) and 1 W11029431 (panl-cntrl) and 1 W11109973 (valve-brnr) and 1 W11109973 (valve-brnr) and 1 WPW10603096 (cntrl-elec)
Near Pinon Hills, CA 92372
Cesar
Job Details: 01/17/2020
DISHWASHER MAYTAG MDB8959SBS3 "Failed rails on upper rack, ball bearings have fallen out and in to the wash motor. Also found link on door springs are broken also adjuster for upper rack has broken tabs. CX declined."
Near Glendale, CA 91214
Leon
Job Details: 01/17/2020
WASHER WHIRLPOOL WTW5000DW2 Cx states unit is shaking and clothes stays wet at the end of cycle.Replaced shift actuator and control board.After running diagnostic check unit working properly as designed.
Near Victorville, CA 92392
Cesar
Job Details: 01/17/2020
RANGE WHIRLPOOL WEG745H0FS0 F2 E1 code stuck key found cancel key to be the one not responding replaced key pad unit tested good. Also found grates are broken see pics let customer know they consider them cosmetic
Near Santa Clarita, CA 91390
Michael
Job Details: 01/17/2020
REFRIGERATOR KITCHENAID KRFC704FSS02 Cx states unit stopped making ice.Entered diagnostics and ran ice maker harvest and ops as designed.Removed ice maker assembly and found broken heater line in the left side door and frozen fill tube to icemaker. Needs left side door stainless W11254954.Per parts list ordering part #18 user interface to go with door; ordrng 1 W11254954 (STAINLESS LEFT DOOR) and 1 W11330486 (USER INTERFACE)
Near Los Angeles, CA 90039
John
Job Details: 01/17/2020
REFRIGERATOR AMANA ASI2575GRS00 "The customer had no idea why I was eating there, She refuse service at the door"
Near Glendale, CA 91214
John
Job Details: 01/17/2020
DRYER WHIRLPOOL MGDB835DW4 "Replace the whole wire harness, in the drive motor assembly. The dryer turns on, and igniter and gauges. But no flame, there is no gas going to the dryer. Note, inform the customer to get gas to the dryer. The dryer test good. They just had a new heater installed in the home and possibly a disconnection of the gas to the dryer was done by accident."
Near Los Angeles, CA 90065
John
Job Details: 01/17/2020
DISHWASHER WHIRLPOOL WDT710PAYM6 "The pump assembly has failed, the voltage is going to the pump but it’s not turning. cx declined repair at the moment."
Near Covina, CA 91722
Stephen
Job Details: 01/17/2020
WASHER AMANA NTW4516FW3 "Ran diagnostics. No error codes. Stuck in pump out mode. R & R pressure tube. Cleared air trap. Ran calibration, auto test cycle. Fills, agitates, drains, rinses, and spins properly. Normal sound levels. Complete."
Near Tulare, CA 93274
Chase
Job Details: 01/17/2020
DRYER MAYTAG MEDX655DW1 "Needing to go out with these parts, did not get sent out with the pre-ID parts; ordrng 1 279816 (HI) and 1 279838 (HEATER) and 1 Wpw10642928 (TIMER)"
Near La Puente, CA 91746
Andy
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Freezing food in fresh food compartment, called techline Sr#7726906368 advice to adjusted temps and tested unit working properly. Damper is going good ."
Near Santa Clarita, CA 91354
Michael
Job Details: 01/17/2020
OVEN KITCHENAID KEBS278SSS04 "Removed unit from wall with oven dolly. Removed upper oven lower bake element.Tech is putting unit together as is took quick pic as this is the best tech can get element into unit.Eventually got bake element into unit. Rebooted unit and ran upper oven bake have 240v to bake element. Ran upper oven bake @350° and reached target temp. Ops are normal job complete"
Near Pine Mountain Club, CA 93222
Michael
Job Details: 01/17/2020
DRYER WHIRLPOOL WGD4815EW2 Cx states unit worked for 3 days and then stopped heating. Unit will start and tumble as designed but ignitor does now glow so no ignitionRemoved drum and found open ignitorUsed ignitor from truck stock 279311 Retested and unit now heats as designed. All ops are now normal job complete
Near Santa Clarita, CA 91354
Michael
Job Details: 01/17/2020
RESIDENTIAL REFR KITCHEN AID KRMF706ESS01 Removed dispenser door motor assembly. Removed and replaced micro switch torsion spring and pad W11087492 W11109505 W11109510Rebooted unit and tested water dispenser and ops as designed. Had Cx test water dispenser and approves function is happy job complete
Near Santa Clarita, CA 91390
Michael
Job Details: 01/17/2020
OVEN WHIRLPOOL WOD51EC0HS00 Cx states lower oven will get warm but not hot enough to cook.Found no errors recorded in main control entered diagnostics and manually commanded upper bake and broil and both op as designed.Commanded lower oven bake and unit did not heat. Tech can hear relays engaging on main board when entries are selected on UI. Lower oven has faulty thermostat WP4449751Documenting with safety departmentSR#7726533424-Removed and replaced thermostat WP4449751Rebooted u it and tested lower oven. Have 240v to element.Reinstalled unit into enclosure. All ops are now normal job complete
Near Ceres, CA 95307
Cruz
Job Details: 01/17/2020
DRYER WHIRLPOOL MGD5630HC1 "File # 7726780337 Scott from wp tech said that the cntrl elec, console that were installed are not the right parts for that unit, tech line had tech go into diagnostic testing it will not go multiple numbers were displaying at UI, unit is still turning off & on during cycles, ck polarity it’s good, unit plug in into a dedicated wall outlet, no codes, tech line gave tech new part numbers for this unit. Ordering parts per tech line. ; ordrng 1 W11384512 (CONSOLE ) and 1 W11388031 (CNTRL ELEC)"
Near Los Alamos, CA 93440
James
Job Details: 01/17/2020
OVEN WHIRLPOOL GBD307PDS09 Top oven heating temp after taking readings and averages. Total 331.5Found bottom oven running 339.75. Adjusted calibration in top oven +20 and lower ovens +10 degrees, complete.
Near Hughson, CA 95326
Cruz
Job Details: 01/17/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 "Needs more work + cx had unit turned off, informed cx that unit need to be on so tech can get a accurate diagnosis, i rescheduled cx for Monday that will be enough time for unit to be cold ; schdld next appmnt for 1/20 MON !"
Near Glendale, CA 91202
John
Job Details: 01/17/2020
WASHER WHIRLPOOL WTW7000DW4 "F0 E3, F2 E2, F8 E1, F0 E4 codes. Replace the water fill valve, possible no cold water. And the washer stalling out. Secured the pressure switch tube on the main controller and checked it at the tub, and test good.."
Near Keyes, CA 95328
Cruz
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Needs more work- cx claims unit is freezing food, drink in ff compartment, found thermistor to be out of range and found damper control to be stuck open causing items to be freezing, ck temps and found to be ok. Ordering parts for unit. ; ordrng 1 W10316760 (thermistor) and 1 W11043763 (cntrl-elec)"
Near Los Angeles, CA 91403
John
Job Details: 01/17/2020
RANGE MAYTAG MGS8800FZ0 "The range has no display upon arrival. Replace the main power boards/relay board. Replaced the display also. The range tested good, no problem found after repair."
Near Los Angeles, CA 90046
John
Job Details: 01/17/2020
DISHWASHER KITCHENAID KUDC03FVSS4 "Installed the float for the customer, tested good. The customer was loading the dishwasher as soon as I put the part in."
Near Los Angeles, CA 90039
John
Job Details: 01/17/2020
DISHWASHER WHIRLPOOL KDTM704ESS3 "Complaint of a lot of water droplets inside the tank, this is a brand new dishwasher and no rinse aid has been a used yet. Gave customer instructions on to use that rents a true condition to take. Also note, the water temperature is 105°. The temperature needs to be hotter for better wash and better dry. Gave customer instructions to use he did wash cycle and he did dry cycle."
Near Grand Terrace, CA 92313
Rod
Job Details: 01/17/2020
DRYER MAYTAG MGDC465HW0 Heater box ordered by ARS..............Dave. Preid no initial trip out without part.; ordrng 1 279980 (box)
Near Fontana, CA 92335
Tyler
Job Details: 01/17/2020
WASHER WHIRLPOOL MVWX655DW1 Customer stated that the unit is filling with water when not in use. Ordering valve assembly in stock.; ordrng 1 W11127357 (housing)
Near Fowler, CA 93625
Jonathan
Job Details: 01/17/2020
WASHER MAYTAG MVWC465HW2 Tested found control not responding replaced tested working to spec
Near San Bernardino, CA 92407
Rod
Job Details: 01/17/2020
WASHER MAYTAG MVWC565FW2 Won’t spin out loadNo power to motorConfirmed Notified trade team at whirlpoolCould not get motor to turn during on board diagnostics.Over suds malf code and motor fault indicated disconnected motor reconnected and now spins as designed. Motor connector may have come loose during transport or installation. Too much soap causing over sudsing issue. ”FILE# 7726870921. Per Carly trade partners.
Near Ceres, CA 95307
Cruz
Job Details: 01/17/2020
WASHER WHIRLPOOL WTW5000DW3 "Customer declined repair- cx does not want unit repaired."
Near Claremont, CA 91711
Tyler
Job Details: 01/17/2020
WASHER MAYTAG MVWX655DW1 Customer stated that the unit is making a loud noise between the wash cycle and the spin cycle. Checked unit for error codes. No codes at this time. Cycle tested unit and found gear case is making noise. Ordering gear case and cam kit not in stock. ; 1 W10721967 (drive pulley) and 1 W11035751 (gearcase)
Near Riverside, CA 92507
Kevin
Job Details: 01/17/2020
REFRIGERATOR KITCHENAID KRMF706EBS02 Frost build up on rear panel of FC causing door not to close and cooling loss. I found defective upper left adapter and bottom drawer adapter causing door not to seal properly. Ordering parts. Customer will defrost unit prior to repair. ; ordrng 1 W10625069 (bracket) and 1 W10625070 (bracket) and 1 W11131390 (bracket)
Near Patterson, CA 95363
Cruz
Job Details: 01/17/2020
DRYER MAYTAG MEDB835DW4 "Fixed- installed all new parts (wire,blower wheel, cntrl elec, motor drive) tested unit in a high heat cycle it heated, no codes, runs quiet, ck ducting and found it to be clear of obstruction, good air flow. Cx ok repair."
Near Modesto, CA 95351
Cruz
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Complete- cx claims Aries service company came and installed parts into unit, I was able to take pics of M/S"
Near Ripon, CA 95366
Cruz
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRX735SDHV00 "Fixed- installed new parts (2 pads) ice & water dispenser are working as designed, cooling and temps are working as well."
Near Oakdale, CA 95361
Lance
Job Details: 01/17/2020
OVEN WHIRLPOOL GBD307PDB10 "F1e2 error, control board malfunction, unit is not operational. Issue with main control board and user interface is not displaying properly all digits. This is causing internal error ; ordrng 1 8302319 (ASSY CONTROL BOARD) and 1 WP8300440 (panl-cntrl)"
Near Ontario, CA 91761
Tyler
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Customer stated that the lights are not working in fridge or freezer and has a torn gasket. Removed and replaced module and door seal. Tested all works good at this time.
Near Ontario, CA 91764
Tyler
Job Details: 01/17/2020
RANGE WHIRLPOOL WFG515S0ES1 Customer stated that the unit is not heating. During preheat it jumped from 100 to 120. Also power burners not working. Removed and replaced main control and burner heads tested all works good at this time.
Near Ripon, CA 95366
Lance
Job Details: 01/17/2020
WASHER WHIRLPOOL WFW8620HC1 "Needs work- found ripped/torn bellow and retainer off and bent, need to re route with parts.; ordrng 1 W11266654 (clamp) and 1 W11318722 (bellow)"
Near Clovis, CA 93619
Timothy
Job Details: 01/17/2020
REFIRGERATOR KITCHEN AID KBSD602ESS01 Ordering parts for this problem from the service pointers on this issue. Spoke with the customer and he said there was frosting in the ice bin and the lower FC drawer cover does not stay on (they have tried ;Book as 3 calls built in unit needs to be removed from cabinetry.; 1 2267192 (extension) and 1 W10645131 (reservoir) and 1 W10839856 (front-bskt) and 2 W11171640 (shim-hinge)s and 1 W11416733 (EXT.) and 1 WP2318082 (shaft) and 1 WPW10504458 (door-chute) and 1 WPW10546285 (motor)
Near Rancho Cucamonga, CA 91730
Tyler
Job Details: 01/17/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Customer stated that the deli drawer is not closing all the way. Removed and replaced rails tested all works good at this time.
Near Riverside, CA 92501
Kevin
Job Details: 01/17/2020
RANGE JENN-AIR JDS8850AAW Unit continues to spark even when burners are lit. I found failed ground coming from burner heads. Unit would need burners heads. Parts are no longer available. Unit is unrepairable.
Near Thousand Oaks, CA 91360
Joe
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Unit has a hole in the Freon line I was able to seal with duct tape. Unit also needs a unit also needs a evap motor because I can’t get it to run. Ordering parts.; ordrng 1 W11087438 (motor-evap)
Near Westlake Village, CA 91361
Joe
Job Details: 01/17/2020
REFIRGERATOR KITCHENAID KRFC704FPS03 Broke tabs on parts. Ordering parts.; ordrng 1 W10752689 (heater) and 1 W11204892 (door-ice) and 1 W11222983 (trim) and 1 W11227946 (shield) and 1 W11330487 (panel-ui)
Near Turlock, CA 95380
Lance
Job Details: 01/17/2020
OVEN AMANA AER6303MFB2 "Trade partners sr#7726858189F1E0 error. Internal control board failure. Unable to proceed further with repair do to infestation, trade partners advised not covered, for safety do not take apart for repair"
Near Modesto, CA 95358
Lance
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRF540CWHB00 "Arrived at home, and customer stated we already repaired unit."
Near Modesto, CA 95351
Lance
Job Details: 01/17/2020
DRYER WHIRLPOOL WGD5000DW3 "Fixed-replaced door switch. Ran and tested. Unit is now fully heating, working as designed. Fully operational"
Near Pismo Beach, CA 93449
George
Job Details: 01/17/2020
WASHER MAYTAG MHW8200FC0 7726906845. # file found load and go filling with water lid not closing properly ok to order part.; ordrng 1 WPW10250742 (drawer)
Near Kerman, CA 93630
Irvin
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Fresh food light and not cooling in fresh food section. The socket and build came apart together, replacing. The main control needs to be replaced. Defrost cycle is non-op. Defrosted the unit for better operation. MIKE-TECHLINE the unit is operating in test mode. Defrost system is operating. The main control is failed. The unit is not defrosting properly replacing the control. 7726905764; ordrng 1 W10352518 (socket) and 1 W11174836 (cntrl-elec) and 1 W11216993 (bulb-light)"
Near Modesto, CA 95358
Lance
Job Details: 01/17/2020
REFRIG/TOP-FREEZ MAYTAG MFT2776FEZ00 "Fixed-found freezer drawer screws were loose causing drawer to hit and scrap against the pull out bin. Tightened and adjusted drawer screws, re adjusted freezer door hinges. Freezer door is now closing properly as well as all drawers and bins. Unit fully operational, customer approves repair"
Near Simi Valley, CA 93065
Danny
Job Details: 01/17/2020
WASHER WHIRLPOOL WFW8620HW1 Unit is stopping in the rinse cycle and giving error LFFOUND FAULTY WATER VALVE NEED TO ORDER PARTS AND RS CALL ; ordrng 1 W11316255 (valve) and 1 W11316256 (valve)
Near Fresno, CA 93726
Timothy
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRS325SDHW04 Installed control. Checked thermistor and defrost CKT through the control. Both checked ok.
Near Los Angeles, CA 91304
Danny
Job Details: 01/17/2020
MICROWAVE KITCHENAID KMBP100ESS01 Unit is not heating and giving inverter error code Found unit making loud noises from fan and no heat need to order partsAnd rs call ; ordrng 1 W10217711 (inverter) and 1 W10287986 (sensor) and 1 W10838964 (motor-fan) and 1 W11346197 (MAGNETRON )
Near Thousand Oaks, CA 91320
Joe
Job Details: 01/17/2020
DISHWASHER KITCHENAID KDTE254ESS2 Unit would not power due to a faulty control panel and board. After replacing control panel and board.
Near Firebaugh, CA 93622
Irvin
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Frost buildup left side frezer door. The rails are not sealing properly. Replacing rails for the frezer, and gasket. Ordering light assembly. ; ordrng 1 W10407216 (gasket-fip) and 1 W10625067 (bracket L) and 1 W10625068 (bracket R)"
Near Westlake Village, CA 91361
Joe
Job Details: 01/17/2020
REFRIGERATOR KITCHEN AID KSSC48QMS02 Customer needs filter.units door hinge also wouldn’t close. Fixed door hinge. Unit is now functioning as designed. Job complete.
Near Fresno, CA 93722
Irvin
Job Details: 01/17/2020
REFIRGERATOR WHIRLPOOL KRFC300ESS01 "Frezer rails out of sync. The left side could remain ajar causing frost. Cx wants the deli cover, is paying for the part. ; ordrng 1 W10827015 (cover) and 1 WPW10330994 (bracket L) and 1 WPW10330995 (bracket R)"
Near Santa Maria, CA 93455
George
Job Details: 01/17/2020
WASHER MAYTAG MVWB766FW0 Found washer checking ok customer concern why soap not dissolving and have o put multiple times rinses for wash and clothes getting jam up on agitator. Customer instruct customer not to overload machine for better washes and used extra rinse and deep fill for better wash and used mesh bag for silky items and small complete. No dents or dings cause by tech.paid 115 for service check.
Near Bakersfield, CA 93311
Patrick
Job Details: 01/17/2020
REFRIGERATOR KITCHENAID KSSP36QTS02 Found the unit having issues with the bucket agin. Icing up and the shaft gets stuck. For chute and new shaft. Customer only pays for the door chute ; ordrng 1 WP2180353 (door-chute)
Near Los Angeles, CA 91304
Danny
Job Details: 01/17/2020
RESIDENTIAL REFR WHIRLPOOL WRF555SDHV00 Unit is not cooling Found faulty controlsReplaced controls and reinstall unit and unit turned on Advised client to allow 24hrs for unit to reach proper temp temp
Near Grover Beach, CA 93433
George
Job Details: 01/17/2020
WASHER WHIRLPOOL WFW85HEFC1 Customer stating still getting error at times ok to order drain pump.; ordrng 1 WPW10605427 (pump-water)
Near Los Angeles, CA 91367
Danny
Job Details: 01/17/2020
DRIYER WHIRLPOOL WED75HEFW1 Unit is not heating Found faulty heater Replaced thermal cut off and thermistor and element Reinstall dryerRan a test cycle and unit is now heating and cycling properly No floor or cabinet damage
Near Tulare, CA 93274
Erick
Job Details: 01/17/2020
REFRIGERATOR KITCHEN AID KRMF706ESS01 "Installed new parts on unit and is still failing. Unit has short in wire through door and will need to be replace slot with display control. Do not recommend to repair as short maybe affected internally in cavity,; ordrng 1 W10815668 (dor-fip bl) and 1 W11330971 (CONTROL), states that autho needed"
Near Visalia, CA 93291
Chase
Job Details: 01/17/2020
RESIDENTIAL REFR WHIRLPOOL KRMF706EBS01 "Needs LED module for top right, ordering parts for repair.; ordrng 1 W11205082 (LED)"
Near Oxnard, CA 93035
Hector Zuleta
Job Details: 01/17/2020
WASHER WHIRLPOOL WFW5620HW0 "Set the unit in diagnostic and I ran a quick diagnostic test (#12). After the test the unit came back to normal and I ran a quick wash cycle. Tested ok.I don’t see how the dryer is walking Off the washer because is strapped to the washer, but I know in facts that the whole unit is sitting in a hollow wood floor of a mobile home and I recommended to the customer to install anti vibration pads to minimize the unwanted vibrations.I would replace the User Interface and the ACU; ordrng 1 W11319991 (cntrl-elec)"
Near Los Angeles, CA 91342
Raymond
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Waiting for part.
Near Santa Ynez, CA 93460
James
Job Details: 01/17/2020
WASHER WHIRLPOOL WFW8620HC1 Replaced parts and tested unit. Unit now functioning as intended and customer approves function at this time.
Near Los Angeles, CA 91344
Raymond
Job Details: 01/17/2020
REFRIGERATOR KITCHENAID KBFN506ESS01 Upper hinges keep coming loose and popping off causing noise. Already tried to lock tight and secure but was recalled. Called cx to inform that tech will be replacing hinges and getting parts ordered. Left voicemail with all information.; ordrng 1 2267192 (extension) and 1 2267193 (extension) and 2 W11171640 (shim-hinge)s
Near Los Angeles, CA 91343
Raymond
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Replaced ice maker and valve. Tested unit. Dispenser still leaking. No leak found at top of door. Water in line gravity bleeding and leaking. Needs water tube.; ordrng 1 WPW10499015 (tube-water)
Near Baywood-Los Osos, CA 93402
George
Job Details: 01/17/2020
RANGE JENN-AIR JDS1750FS0 Found symbols on panel removing need to replace panel . Installed panel tested check out ok complete. No dents or dings cause by tech.
Near Arroyo Grande, CA 93420
George
Job Details: 01/17/2020
DRYER - GAS WHIRLPOOL WGD5620HW1 Found dryer door hanging low reposition retested check out ok complete. No dents or dings cause by tech.
Near Los Angeles, CA 91405
Raymond
Job Details: 01/17/2020
MICROWAVE KITCHENAID KEMC378KSS0 "Replaced switches and tested, unit still not heating. Contacted rich. Rich taking care of call."
Near Los Angeles, CA 91406
Raymond
Job Details: 01/17/2020
REFRIGERATOR KITCHEN AID KRSC503ESS01 Upon arrival unit not cooling. Found RC evap cracked. Needs compressor and evap; ordrng 1 W10779331 (compressor) and 1 WPW10643261 (evaporator)
Near Tulare, CA 93274
Erick
Job Details: 01/17/2020
DISHWASHER AMANA ADB1400AGB1 Cycle unit and found unit with bad dispenser not opening all the way. Secure connectors and reset dial. Dispenser is not working properly. Informed customer to completely fill dispenser for proper operations. Unit passed all tests were no errors. Job
Near Tulare, CA 93274
Erick
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM "Upon arrival found unit unplugged. Powered unit on and compressor is running. Access compressor and found split valve added to suction line. With no UV dryer replace. System has been tapped into incorrectly ,causing more potential failures. Called and commented with Lowe’s. Lowes will reach out to customer for another solution. Job complete"
Near Visalia, CA 93291
Chase
Job Details: 01/17/2020
COOKTOP AMANA AER6303MFW2 "F1e0, Internal board failure. Found infestation destroyed board. Called into trade partners. Warranty voided. SR#7726848278"
Near Castaic, CA 91384
Randy
Job Details: 01/17/2020
WASHER WHIRLPOOL WFW3090JW0 Concern won’t spin on normal found control board faulty unit won’t select spin option needs new boards also panel touch not working ; ordrng 1 W11306658 (CONSOLE ) and 1 W11367297 (CONTROL)
Near Bradley, CA 93426
Tom
Job Details: 01/17/2020
BUILT- IN MICROW KITCHEN AID KMHS120EBL-5 "Found unit with power. Closing door does not activate Microswitches, attempted to reposition, no change. Order and install Update Kit, per Service Pointer W11245251. Order Kit W11244490./Interlock Kit - (W11244490)/NOTE - NO SIGNAL AT CUSTOMER LOCATION, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY; ordrng 1 W11244490 (interlock)"
Near Manteca, CA 95337
Lance
Job Details: 01/17/2020
REFRIGERATOR KITCHENAID KRFC302ESS00 "Fixed multiple issues. Replaced faulty door hinge and closer cam, left and right refrigerator door gaskets and rail mullein. Heated and formed seals, and checked for proper seal and operation. Doors are now closing properly and sealing. Unit is now fully operational and working as designed"
Near Bakersfield, CA 93307
Patrick
Job Details: 01/17/2020
WASHER WHIRLPOOL WTW4855HW1 Customer concerns of a leak. Checked out tub no signs of cracking. I filled the unit up twice and it didn’t leak for me. Unable to duplicate leak. Made sure all clamps were tight and secured. All ops checked good at time of service.
Near Agoura Hills, CA 91301
Joe
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ Unit needs a water valve because it is only letting out water intermittently. Customer needs next appointment to be in February.; schdld next appmnt for 2/7 FRI !
Near Los Angeles, CA 91436
Randy
Job Details: 01/17/2020
DISHWASHER WHIRLPOOL WDTA50SAHW0 Removed and replaced panel. Now ok. No more damages. Cx approves had unleveled and corrected leveling. Now working and everything closes when it should job complete.
Near Los Angeles, CA 91316
Randy
Job Details: 01/17/2020
DRYER WHIRLPOOL WED6620HW0 "Removed and replaced console, control, and harness. Tested. All ops normal. Job complete."
Near Agoura Hills, CA 91301
Joe
Job Details: 01/17/2020
DISHWASHER KITCHENAID KDTM504EPA2 Customer needs me to be here after 2:30 on Tuesday.Reference number 1961306482Unit needs controls and drain pump. Ordering parts.; ordrng 1 W11087216 (cntrl-elec) and 1 W11113883 (console)
Near Apple Valley, CA 92308
Darren
Job Details: 01/17/2020
DRYER ELECTRIC WHIRLPOOL WTW7300DW0 "Replaced faulty lid, checks out okay."
Near San Miguel, CA 93451
Tom
Job Details: 01/17/2020
OVEN KITCHENAID KOSE500EBS02 "Power check to unit, Thermal Fuse good, 116VAC at J8, 14VDC at Control, Wire Harness continuity tests good, calling Techline./Techline - AdrianNotified Techline that issue became present after Solar Panel installation, and a previous Technician attempted multiple Control Boards./Walkthrough of power to unit, L1 to L2 shows 240VAC, J8 N to Chassis shows 118VAC. Techline requires Electrician, File Number included./7726910958/Additional Info : Electric Dryer in home, separate circuit, operational./Electrician required, job complete. No damage to unit or home from tech, job complete."
Near Agoura Hills, CA 91301
Joe
Job Details: 01/17/2020
FREEZER WHIRLPOOL KRFF507HPS00 Part did not come in yet. Please send part and make first appointment.