Near Bakersfield, CA 93306
Patrick
Job Details: 01/15/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ Found the unit it making a noise. Wire hitting evaporator fan. Rerouted wires and secured. Tested unit. All ops checked good
Near Paso Robles, CA 93446
Tom
Job Details: 01/15/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Installed IM, ran diagnostics, all components functional, check okay. No damage to unit or home from tech, job complete."
Near Monrovia, CA 91016
Francisco
Job Details: 01/15/2020
DISHWASHER KITCHENAID KDTE334GPS0 "Checked unit found bad drain pump and lumping issues. Air gap obstructed and cx trash compactor area leaking water. Advised cx to get issue addressed by licensed plumber. Removed and replaced water pump, unit now working properly."
Near Santa Paula, CA 93060
Aaron
Job Details: 01/15/2020
WASHER WHIRLPOOL WTW4800BQ1 "*Checked operations old clamp was not tight on the drain pump and hose , replaced with new clamp , tested operations unit is not leaking at this time ; used 1 WP285655 (CLAMP) from stock"
Near Glendale, CA 91214
Leon
Job Details: 01/15/2020
DRYER MAYTAG MGD6630HW0 Replaced unit 4 foot legs.After running diagnostic check unit working properly as designed
Near Oxnard, CA 93030
Hector Zuleta
Job Details: 01/15/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Customer states refrigerator not dispensing water.Removed lower water tank cover to access the Inlet water valve and found faulty harness connector at the dispenser solenoid. Adjusted connector and tested ok.
Near Burbank, CA 91501
Leon
Job Details: 01/15/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 Cx states after opening right door is slamming..Called Whirlpool Tech Line Spoke to TJ Explain the situation and he said nothing wrong with the unit. SR # 7726895601
Near Pasadena, CA 91106
Francisco
Job Details: 01/15/2020
DISHWASHER KITCHENAID KDTM354DSS4 Checked unit and found codes 8-1/ 7-1/ 3-4. Cleared codes and check Water temperature 93 degrees. And cx has rinse aid in dispenser. Asked cx to resolve water temp issue it should be at least 120 degrees when it enters the DW.Sr#7726901955
Near Perris, CA 92570
Kevin
Job Details: 01/15/2020
WASHER WHIRLPOOL WTW5000DW2 Unit being used commercially I called trade partners to verify and document. Unit has no warranty. Sr#7726844827
Near Lompoc, CA 93436
James
Job Details: 01/15/2020
REFRIGERATOR WHIRLPOOL WRS311SDHB01 Found unit uneven and rocking. Adjusted feet and leveled unit. Unit now working as intended.
Near Burbank, CA 91504
Leon
Job Details: 01/15/2020
REFRIGERATOR WHIRLPOOL WRF989SDAB00 Replaced all selected parts.After running diagnostic check unit working properly as designed
Near Bakersfield, CA 93306
Patrick
Job Details: 01/15/2020
DISHWASHER MAYTAG MDB4949SHZ0 Removed and replaced pump motor assembly. Tested unit. All ops checked good
Near Los Angeles, CA 91605
Leon
Job Details: 01/15/2020
DRYER AMANA NGD4655EW2 Cx states unit is making grinding noise during spinning cycle.Replaced dryer repair kit.After running diagnostic check unit working properly as designed
Near Los Angeles, CA 91040
Leon
Job Details: 01/15/2020
COOKTOP WHIRLPOOL CVGX2423B Cx states one of burners is not lighting up & fan is not working. Ordering parts
Near Bakersfield, CA 93309
Dane
Job Details: 01/15/2020
DRIYER AMANA NED4655EW1 Found high limit thermostat blown. Removed and replaced high limit thermostat and tested unit. Unit functions normal instructed customer to look at alternative venting due to extremely clogged venting in the apartment
Near Santa Maria, CA 93458
James
Job Details: 01/15/2020
WASHER MAYTAG MVWX655DW1 Customer had questions regarding water levels. Explained that normal setting was California standards for water and energy. Put unit thru calibration and test cycle. Passed all tests with no issues. Dustin. Techline document and sr# 7726902299. Unit is working as intended.
Near Los Angeles, CA 91326
Randy
Job Details: 01/15/2020
OVEN KITCHENAID KODC304ESS01 Removed and replaced elements and thermistor now working as designed job complete.
Near Bloomington, CA 92316
Rod
Job Details: 01/15/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Returned to replace door and left interlock switch as designed operation was restored
Near Los Angeles, CA 91403
John
Job Details: 01/15/2020
REFRIGERATOR KITCHENAID KRFF507HBS00 "Replace the freezer light module, in the very top refrigerator light module on the right hand side. The refrigerator lights tested good and the freezer light tester good. "
Near Fresno, CA 93722
Irvin
Job Details: 01/15/2020
WASHER WHIRLPOOL RTW4516FW2 "Cx says the washer tub is loose. CX INSTRUCT ON THE SUSPENSION, FEATURES. AND HOW UNITNOPERATES. NO ERRORS, ALL OPS NORMAL."
Near Los Angeles, CA 91335
Randy
Job Details: 01/15/2020
REFRIGERATOR WHIRLPOOL WRS321SDHB01 Removed and replaced ice maker and defrosted fill tube was frozen over. Now ice maker fills with water properly cx approves job.
Near Los Angeles, CA 91602
John
Job Details: 01/15/2020
DISHWASHER KITCHENAID KUDS30FXSS5 "Arrived in the dishwasher was working properly no codes in the programming. The dishwasher tested good upon arrival no problem found at this time. Was not able to collect, the customer is not home."
Near Castaic, CA 91384
Randy
Job Details: 01/15/2020
DISHWASHER WHIRLPOOL KDFE104DSS5 Removed and replaced controls and thermostat. Now heats up no more error codes job complete
Near Pismo Beach, CA 93449
George
Job Details: 01/15/2020
FREEZER KITCHENAID KSBP25FKSS00 Found refrigerator not kicking on lights ok turn power off reset unit functioning ok everything running , complete.
Near Fontana, CA 92336
Tyler
Job Details: 01/15/2020
RANGE WHIRLPOOL WGG745S0FS02 Customer stated that when moving the grates on the hinge they scrap the console. Whirlpool sent Customer new grates that fit better but still has scratched console. Told customer we would document but he needs to replace the console and verify w manufacturer.
Near Fontana, CA 92336
Tyler
Job Details: 01/15/2020
DRYER MAYTAG MGDC465HW0 Customer stated that the dryer is heating but taking too long to dry the clothes. Cycle tested dryer and found u it is working to specs. Advised customer to make sure vent has a clear path.
Near Sanger, CA 93657
Jonathan
Job Details: 01/15/2020
WASHER MAYTAG MVWX655DW1 Installed cap tested working to spec
Near Castaic, CA 91384
Michael
Job Details: 01/15/2020
RANGE WHIRLPOOL WFG525S0HS1 Cx states time keeps going incorrect time.Killed power and replaced main control board W11317846Rebooted u it and set time. Ops are as designed job complete
Near Hanford, CA 93230
Enrique
Job Details: 01/15/2020
LAUNDRY MAYTAG MVWB835DW4 Installed new valve . Performed calibration . All functions tested normal . No leaks .
Near Glendale, CA 91204
John
Job Details: 01/15/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Replaced the icemaker water fill valve, cycled the icemaker and it tested good before I left the home. No problem found tested good."
Near South El Monte, CA 91733
Andy
Job Details: 01/15/2020
FREEZER AMANA AZF33X16DW00 "Noise, adjusted compressor lines that was hitting defrost pan tested unit working properly"
Near Glendale, CA 91204
John
Job Details: 01/15/2020
MICROWAVE WHIRLPOOL WMH31017HS0 "Only two digits will display in the microwave control, also it seemed to dance around in the display. It would change numbers on its own. Replace the main controller, the microwave tested good."
Near Agoura Hills, CA 91301
Alejandro
Job Details: 01/15/2020
REFRIGERATOR JENN-AIR JF42NXFXDE00 "Found the unit not running,very problem,replace, inverter ,cntrl elect, and main pcb u it work normal"
Near Santa Clarita, CA 91350
Raymond
Job Details: 01/15/2020
RANGE KITCHENAID KSGB900ESS2 "Upon arrival cx states front burners not igniting. Found ignitor not seated properly causing delayed ignition. Installed ignitor properly and tested, unit functions as designed."
Near Moreno Valley, CA 92555
Rod
Job Details: 01/15/2020
WASHER WHIRLPOOL WTW8040DW Wrong address, Service address was suppose to be in Cerritos.
Near Los Angeles, CA 90049
Isidore
Job Details: 01/15/2020
WASHER WHIRLPOOL WFW5620HW0 "Ed SR7726895005Removed dryer with 2nd man from on top of washer, top front panel. Removed old drain motor and installed new drain motor test for leaks and operation, working at this time, reinstalled panels and dryer, test washer for code. Washer working as designed."
Near Castaic, CA 91384
Raymond
Job Details: 01/15/2020
RANGE WHIRLPOOL WEGA25HOHN0 Upon arrival cx states he cannot change temp on control. reset control and corrected temp issue. retested unit Unit functions as designed.
Near Camarillo, CA 93010
Joe
Job Details: 01/15/2020
WASHER MAYTAG MVWB865GW0 Replaced rotor and stator. Unit is no longer making noise and is functioning as designed. Job complete.
Near San Bernardino, CA 92410
Rod
Job Details: 01/15/2020
REFRIGERATOR WHIRLPOOL WRS331SDHW00 No refrigeration.Confirmed Compressor will not run.Compressor run components infested- cannot cover repair as result .
Near Topanga, CA 90290
Isidore
Job Details: 01/15/2020
MICROWAVE JENN-AIR JMV8208CS-0 "Removed top vent grill and access panel, old door switches. installed new door interlock switches W10727360 (see note). Test microwave operation ok at this time ; used 3 W10727360 (MICROSWITCH) from stock"
Near Hanford, CA 93230
Enrique
Job Details: 01/15/2020
WASHER MAYTAG MVWB765FW3 "Inspected Maytag washer . Customer concerns , unit won’t stop filling . Installed new inlet valve . All functions tested normal . No leaks ."
Near Monrovia, CA 91016
Francisco
Job Details: 01/15/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Checked unit did not find unit leaking when checking. Documented with TP.Sr#7726897341
Near Hanford, CA 93230
Enrique
Job Details: 01/15/2020
RANGE WHIRLPOOL WFE525S0HV "Inspected whirlpool range . Customer concerns , received broken therminal block . Installed new parts . All functions tested normal ."
Near Bakersfield, CA 93311
Jim
Job Details: 01/15/2020
WALL OVEN KITCHEN AID KODE300ESS02 Manufacturer states for customer to get larger screws
Near Bakersfield, CA 93304
Erick
Job Details: 01/15/2020
DRYER MAYTAG MGDB765FW0 Installed new control on unit. Retested it and it passed all tests with no errors. Job complete
Near Pomona, CA 91767
Tyler
Job Details: 01/15/2020
WASHER WHIRLPOOL WTW57ESVW1 Customer stated that unit is making noise. Found gear case and basket drive making noise and worn out agitator dogs.; 1 3360629 (gear case) and 1 80040 (agitator dogs) and 1 W10820043 (brake & drive tube)
Near Los Angeles, CA 91401
John
Job Details: 01/14/2020
OVEN KITCHENAID KEBU208SSS02 "The lower oven has no convection fan motors, the appliance manager is most likely the issue. The temperatures inside the upper oven possibly not recovering due to the main control or the thermistor or the bake element. Customer will look into buying a new oven"
Near Bakersfield, CA 93314
Andrew
Job Details: 01/14/2020
VENT HOOD WHIRLPOOL WVW75UC6DS2 Customer said that Unit was crooked and dripping oil down the back wall. Checked unit and installation of vent hood is incorrect. Unit is not level and slants to the left. It’s her vent hood will have to come down and be reinstalled and leveled properly informed customer that this is something that needs to be done by the insulation company in the manufacture of the home. This is a major installation issue not a minor one but unit is working properly
Near Lake Isabella, CA 93240
Jim
Job Details: 01/14/2020
WASHER GENERAL ELECTRIC HTWP1400F2WW "Replaced tub, motor, trans tube and seal."
Near Bakersfield, CA 93301
Jim
Job Details: 01/14/2020
DRYER WHIRLPOOL NGD4655EW2 Installed drive assembly kit. Unit tested ok
Near Oxnard, CA 93030
Joe
Job Details: 01/14/2020
WASHER WHIRLPOOL WFW92HEFC0 Unit had a sock stuck in the drain pump which only took me a few seconds to lean machine back and pull out. Only charging service call.
Near Madera, CA 93638
Kenneth
Job Details: 01/14/2020
MICROWAVE OVEN FRIGIDAIRE FFMV1645TS Installed blower switches and latch hook. Tested unit. Unit is now working properly. Customer approves function at this time.
Near , CA 93636
Kenneth
Job Details: 01/14/2020
REFRIGERATOR FRIGIDAIRE FGRU19F6QFD "Found unit Making noise every time you open the doors. Found unit lifted slightly to high cause the unit to vibrate On panel when the door is opened and closed. Dropped fridge side down just a hair to give clearance and tested unit. Unit is now working properly . Customer approves functons. ; (created new UIS, deleted prior attachment to UisID 225308)"
Near Madera, CA 93636
Kenneth
Job Details: 01/14/2020
DISHWASHER FRIGIDAIRE FFCD2413US2A "Upon arrival customer was concerned about heating. Ran unit through test cycles and found all functions good. Heater is getting hot. Informed customer of the lower wattage heater. And purging hot water line. customer approves. Instructed customer on proper soap usage and to leave dishes a little dirty when putting them in the dishwasher. Customer approves ; (created new UIS, deleted prior attachment to UisID 225155)"
Near Madera, CA 93637
Kenneth
Job Details: 01/14/2020
REFRIGERATOR FRIGIDAIRE LFSS2612TE1 Installed ice bin solenoid and drive bar. Tested unit. Unit is now working properly. Customer approves function at this time.
Near Los Banos, CA 93635
Kenneth
Job Details: 01/14/2020
WASHER GENERAL ELECTRIC GFW430SSM1WW "Found unit making a banging noise. Found the pulley nut hitting metal cover in the back. Unit tilted back way to far. Properly leveled unit to give The proper support needed since unit is on a pedestal. ; (created new UIS, deleted prior attachment to UisID 224485)"
Near Madera, CA 93637
Kenneth
Job Details: 01/14/2020
REFRIGERATOR FRIGIDAIRE LFSS2312TF0 Found unit not adjusting temps. Found previous company did not fully click in new control board. Fully installed control and tested unit. Unit is now working properly. Customer approves function at this time.
Near Atwater, CA 95301
Kenneth
Job Details: 01/14/2020
RANGE WHIRLPOOL KSGG700ESS1 "Found unit not igniting. Found customer had the burner caps on the wrong burner head. Instructed customer on what caps went to what burner heads. And tested unit. Unit is now working properly. Customer approves function At this time. ; (created new UIS, deleted prior attachment to UisID 224999)"
Near Glendale, CA 91201
John
Job Details: 01/14/2020
REFRIGERATOR KITCHENAID KSSC36QTS02 "The main control is out, the refrigerator will not turn on. Note, the part is no longer available. Can we confirm this. Can we find the customer a part somewhere?"
Near Thousand Oaks, CA 91320
Aaron
Job Details: 01/14/2020
REFRIGERATOR MAYTAG MFI2570FEZ06 The correct address is 570 Camino Agua DulceNeeds a 4 call count Checked the unit compressor was cold checked the relay 120 volts to in replaced relay tested the compressor is bad shorted out bad needs new compressor and main board; ordrng 1 W11043763 (cntrl-elec) and 1 W11209866 (COMPRESSOR )
Near Glendale, CA 91206
John
Job Details: 01/14/2020
FREEZER KITCHENAID KRFF507ESS01 "Replaced a evaporator inside the refrigerator section, and a new dryer. Refrigerator tested good. Note, the refrigerator has been off for a couple of weeks. Customer complaint of ice, possibly around the drain trapped inside the freezer. Fridge raider tested good at this time."
Near Shafter, CA 93263
Andrew
Job Details: 01/14/2020
DISHWASHER KITCHEN AID KUDS30IVWH4 Customer stated unit was not starting and light was blinking. Plug-in unit try to enter diagnostics and Unit would not enter into diagnostics. Heavy duty light would flash rapidly and when you touch keypad a second light would come on and blinking rapidly. Remove door panel and disconnected auxiliary fan plugging it back in to see if that would work. He was still having same issue most likely it is a stat key on the keypad or Shorty keypad order and keypad for customer; ordrng 1 WPW10250017 (panel-cntl)
Near Thousand Oaks, CA 91360
Aaron
Job Details: 01/14/2020
DISHWASHER WHIRLPOOL IDT930SAGX0 "Drain motor and pump asm ear was busted causing the drain motor to fall off , replaced tested unit not installed and could not test at this time"
Near Simi Valley, CA 93063
Aaron
Job Details: 01/14/2020
MICROWAVE AMANA AMV2307PFS3 "F1 E4 , SR#7726721289. Checked the tech line he said check all the connections to the main relay checked all the connections they were good and disconnected the brown wire to the main relay unit ran just fine he said check the interlock switches replaced the interlock switch is in main board tested operations unit is working as designed now; used 2 W10727360 (MICROSWITCH) from stock"
Near Santa Clarita, CA 91350
Randy
Job Details: 01/14/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 Found light not working also making noise. Light module out. Replaced module now working as designed noise came from shelf’s not on appropriately. Adjusted no more noise cx approves job complete.
Near Los Angeles, CA 91335
Randy
Job Details: 01/14/2020
WASHER WHIRLPOOL WTW5000DW2 Cx canceled at the door said someone come on Friday and fixed unit.. job complete.
Near Oxnard, CA 93036
Joe
Job Details: 01/14/2020
WASHER AMANA NTW4516FW2 "Units transmission is leaking oil bad causing oil to get inside of all the parts underneath. Ordering parts.; ordrng 1 285565 (agitator assy,comp) and 1 W10721967 (drive pulley) and 1 W10890624 (motor-drve) and 1 W10913953 (actuator) and 1 W11162561 (CAPACITOR ) and 1 W11255272 (gearcase) and 1 WPW10006384 (drive belt)"
Near Los Angeles, CA 91325
Randy
Job Details: 01/14/2020
WASHER MAYTAG MAH5500BWW "Service call 115. Cx approves. Unit makes loud noise when spinning. Found loud spinner assembly wearing out needs new outer and inner tub with support. Parts no longer available. 22002115 spinner assembly w balance ring. Price not shown 22004465 860 outer tub kit Labor 240 Over 1,100.00 dollars Better to get new washer cx okayed Collected 115.00 via cc."
Near Oxnard, CA 93035
Joe
Job Details: 01/14/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Units lights won’t shine due to control not powering them. Ordering parts.; ordrng 1 W11224256 (cntrl-elec)
Near Modesto, CA 95356
Cruz
Job Details: 01/14/2020
RANGE WHIRLPOOL WFE540H0ES0 "Fixed- installed all new parts (1 block terminal, cntrl elec, nut) i then test unit in a bake & broil cycle it heated fine, unit is working as designed, cx ok repair."
Near Saugus, CA 91350
Michael
Job Details: 01/14/2020
WASHER WHIRLPOOL WTW7000DW4 "Cx states lid latch is louder than when Cx first purchased unit and unit vibrates loudly.Found units legs were not down properly allowing unit to wobble slightly. Leveled units front legs. Tub spins freely by hand no noises heard. Agitator is tight as designedNo faults stored in control. Ran auto service test with cx present and passed all cycles as designed with no issues.Cx identified shifter engagement as noise she heard and is advised this is not,al operation and as designed.Cx is using proper soap and loading properly. Ran high speed spin and unit ops as designed and does not wobble now. Cx is now happy job complete"
Near Santa Clarita, CA 91390
Michael
Job Details: 01/14/2020
VENTHOODS WHIRLPOOL UXT5536AAS3 Cx states the vent hood buttons have pushed in again and become seized. Cx states it is defected.Took quick picture of unit.Unit was disassembled prior to tech arrival.Appears buttons are being pushed in too farTook quick pic of stuck buttons Tech advised cx that he would reassembly unit but if buttons were pushed too far into the housing again then a service fee and labor would apply. Cx states she doesn’t want the unit repaired she wants the unit replaced. Tech advised cx that we are a third party company and did not have that authority to replace unit.Cx denied repair due if unit breaks again outside warranty then Cx will be forced to fix it herself that is unacceptable. Documented with techline SR#7726717001 . Repaired unit and tested all operations several times with cx present buttons and unit op as designed. Took quick pic job complete Cx refused to sign work order
Near Santa Clarita, CA 91350
Michael
Job Details: 01/14/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 "Cx states RC temps were warm and they found a large build up of ice on RC evaporator. Cx defrosted unit completely and then plugged unit back in.Tech removed deli drawer and found unit appears cooling but not a lot of ice build up on evaporator. Took quick picRC & FC thermistors pass.FC and RC evap fans op damper reads 23 as closed but tech can still feel air flow ordering damper control Test 6 defrost bi metal is closedAnd no mfg codes stored in controlRemoved all shelves to access evap. Verified control is opening and closing fully as designed. Had bad contacton defrost thermistor per R1 reattached thermistor and replaced all parts, unit is cooling as designed. Job complete"
Near Los Angeles, CA 91343
Michael
Job Details: 01/14/2020
WASHER WHIRLPOOL WFW96HEAU0 Cx states soap dispenser is not working properly and the lights on the console are not working properly.Cx agrees to service feeUnits are shoved into a spare bathroom not a large workspace at all.Removed and cleaned out detergent compartment and is now clear had clogged soap debris preventing soap from exiting cartridge but ops as designed nowRan UI console test and all lights pass test as designed. No faults were stored in the controlRan auto service test with lid removed and unit passed all cycles as designed and now have soap inside the wash drum as designed.Cx was present for auto service test and is happy. Instructed cx on how to clear soap cartridge for future maintence.unit ops as designed job completeLabor $45 collected $160 by check #10065
Near Clovis, CA 93619
Jonathan
Job Details: 01/14/2020
DISHWASHER KITCHENAID KDTE104ESS4 Tested unit unable to find a leak or anything wrong with unit working to spec
Near Santa Clarita, CA 91321
Michael
Job Details: 01/14/2020
WASHER MAYTAG MVWX655DW1 Gate code #6296Cx states unit will sometimes fail to start and struggle to agitate. Agrees to OOW service fee.Tub spins freely by hand no noises head. Ran manual hot and cold and have proper flow from both. Ran auto service test and unit filled as designed. But when agitation occurredWill agitate one way but not the other. Motor will not spin faulty motor W11283592 $186.01Labor $125 quoted $443.68Cx denied repair due to cost and states they will replace unit. Collected $115/service fee by card job complete
Near Fresno, CA 93730
Jonathan
Job Details: 01/14/2020
REFRIGERATOR KITCHENAID KBFN402ESS02 Found hinges loose lock tighten tested working to spec
Near Fresno, CA 93702
Jonathan
Job Details: 01/14/2020
WASHER WHIRLPOOL WTW7000DW3 Found water valve bad replaced tested working to spec
Near Fresno, CA 93727
Jonathan
Job Details: 01/14/2020
WASHER MAYTAG MVWB765FW3 Found loose wire from control to drain pump disconnected reinstalled tested working to spec
Near Fresno, CA 93727
Jonathan
Job Details: 01/14/2020
WASHER MAYTAG MVWB850YG0 Found unit needs bearing kit quoted customer she decline repair
Near Los Angeles, CA 91325
Randy
Job Details: 01/14/2020
RANGE WHIRLPOOL WFG550S0HZ0 Found unit complaint won’t heat evenly found stays at 170 doesn’t go higher cooks uneven. Door switch broken. Won’t turn off light and stops baking hear rod loose. Broke. Ordering parts. ; ordrng 1 9757239 (rod-dr switch) and 1 WP9757262 (swtch-lite)
Near Reedley, CA 93654
Jonathan
Job Details: 01/14/2020
REFRIGERATOR FRIGIDAIRE FFHT1514TW3 Installed compressor vacuumed to 500microns let sit for 10 mins when to 800 microns and stayed there charged system tested working to spec
Near Riverbank, CA 95367
Cruz
Job Details: 01/14/2020
WASHER WHIRLPOOL WTW8500BW0 "Needs more work- found water leaking will filling up, found a small crack at outer tub causing water to leak onto floor, cx states water will drip into basket by itself as well, ordering parts for unit. Needs authorization for parts need a 3 call count. ; ordrng 1 W10381078 (outer tub) and 1 W10853723 (valve) and 1 WPW10550152 (ring-tub)"
Near Oakdale, CA 95361
Cruz
Job Details: 01/14/2020
RANGE WHIRLPOOL WFG525S0HS0 "Needs more work- right burner is not turning on at times it take a while for burner to light, need to order burner for right side, installed new part (left burner head) left burner is now working as designed, cx ok repair. ; ordrng 1 WPW10515455 (burnr-head)"
Near Clovis, CA 93619
Timothy
Job Details: 01/14/2020
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Replaced control and found I still am not getting power to the dispenser water valve. Replaced both valves because of a suspected leak. After installing parts and troubleshooting about 45 minutes I would get water at the door and sometimes not. Found a bad connector. Corrected issue and tested. Unit operating as designed. Documented with WPTS (772460107)
Near Fresno, CA 93720
Timothy
Job Details: 01/14/2020
REFRIGERATOR KITCHENAID KRFF507HBS00 Installed module .tested unit. Unit operating as designed.
Near Castaic, CA 91384
Michael
Job Details: 01/14/2020
OVEN WHIRLPOOL WGG745S0FS02 Cx states large center top burner flame is flow and the lower oven took an additional hour to bake a cake (took two hours when normal ice is 1 hour)Cx states rep on the phone told Cx that service fee parts and labor would all be covered.Removed oval center burner and found debris clogging the head. Instructed cx on proper maintained of range. Took quick picHave low foam on oval center burner head. Adjusted fuel level to max and still have very low flame.Started lower oven bake with lower panels removed. Ignitor glows and have ignition but flame blew out easily and did not reignite. Closed door and ran bake again and unit is heating as designed but appears to have wear gas flow. No change when running all burner heads vs one head so not a pressure issue. Spoke with Dave and possible have control board issue. Verified PL1 with Dave.No faults stored in control boardCalling techline to documentSr#7726714957Amp check on ignitor 3.2-3.6amp. If correct then possibl
Near San Dimas, CA 91773
Andy
Job Details: 01/14/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Ice maker noise, repaired ice maker screws unit was loose tested unit working properly"
Near Santa Clarita, CA 91321
Michael
Job Details: 01/14/2020
DRYER MAYTAG MGDC215EW2 Cx states that unit will turn on and spin but when they put clothing into the unit the drum will not spin.Ran unit for several minutes and unit stopped spinning after approx 5 minutes. Removed clothing and was able to start unit spinning again immediately by pressing start button.Needs a drive assembly 4392065 as rollers are damaged and belt is ready to snap also ordering timer WPW10185981 as this one cuts power intermittently to motorReturn 12/30/19 8-12 requested; ordrng 1 4392065 (dryer repair kit) and 1 WPW10185981 (timer)
Near Simi Valley, CA 93063
Aaron
Job Details: 01/14/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 "Checked the unit replaced the kick plate customer received from the manufacturer reset controls , tested ok now at this time"
Near Santa Clarita, CA 91321
Michael
Job Details: 01/14/2020
DISHWASHER KITCHEN AID KUDS30SXSS4 "Cx states water is still leaking from front corners of the door.Tech removed lower toe panel and ran normal wash cycle. Unit leaks under rinse cycle at corner of doors. CxTech raised unit as much as it will go as front legs were low and took quick pic as left front leg is bent so it says slightly.Unit is hard wired into home and has floor damage Tech cannot resolve issue and home owners do not care they want it fixed.Andrew is unavailable for support due to being in the field, advised to speak with Dave about situation.Dave is currently not available for support. Per Andrew this call should have gone back to RH.will call Dave away from home to proceed with call.Tub frame is bent causing wash assembly to leak under unit towards front needs tub assembly WPW10511197$334.7and sump assembly W10806703 $224.03Plus labor $225 needs autho; ordrng 1 W10806703 (pump&motor) and 1 WPW10511197 (tub-dishwr)"
Near Rancho Cucamonga, CA 91701
Tyler
Job Details: 01/14/2020
WASHER WHIRLPOOL WTW7500GC2 Customer stated that the left side hinge broke on lid. Found broken mounting point on lid. Removed and replaced lid tested all works good at this time.
Near Ontario, CA 91764
Tyler
Job Details: 01/14/2020
DISHWASHER MAYTAG MDB8989SHZ0 Customer stated that the dishwasher is not doing anything. Checked for error codes found code for no water entering. Found spoon stuck under the float switch. Removed and calibrated machine. All works good at this time.
Near Clovis, CA 93619
Jonathan
Job Details: 01/14/2020
DISHWASHER WHIRLPOOL WDF330PAHB1 Found dispenser not open in test mode needs control; ordrng 1 W10919360 (cntrl-elec)
Near Ontario, CA 91764
Tyler
Job Details: 01/14/2020
WASHER WHIRLPOOL WFW5620HW0 Customer stated that the unit has a F3E1 error code. Removed and replaced pressure switch. Tested all works good at this time.
Near Fresno, CA 93705
Irvin
Job Details: 01/14/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Cx says the dispenser paddle is loose. The part has a crack on the pad won’t actuate. Replaced the pad. All ops.good.
Near Fresno, CA 93704
Irvin
Job Details: 01/14/2020
WASHER WHIRLPOOL WTW4816FW2 "Removed power from unit. Replaced main control. Test all components, passed. Calibrated unit. All ops normal."
Near San Dimas, CA 91773
Andy
Job Details: 01/14/2020
RANGE WHIRLPOOL WFG525S0HW1 Needs hinges; ordrng 1 WPW10299226 (hinge-door) and 1 WPW10299226 (hinge-door)
Near Fresno, CA 93722
Irvin
Job Details: 01/14/2020
REFRIGERATOR KITCHENAID KSRY25CRMS01 Removed ice maker. Installed replacement. No issues. Allow 24 hrs for ice. Throw all ice out after 24 hrs.
Near Fresno, CA 93723
Irvin
Job Details: 01/14/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 "Cx says the DW is making grinding noise during operation. No error codes. Allowed unit to run thru test cycle. The unit is draining slow the. Impeller is not on the shaft. Replaced the pump, Unit is draining properly. All ops normal."