We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2623ASJ
Near Hanford, California 93230
Tom S
Job Details: 10/22/2025
"UNDER WARRANTY- CX stated, CONSUMER IS CALLING IN ABOUT THEIR REFRIGERATOR THAT HAS CRACKED INSIDE THE REFRIGERATOR DOOR.Theres damage to the bottom of the FF cabinet. Per tech tip RFTT2515, will use the epoxy repair kit to repair damage. ; ordrng 1 5300185406 (Epoxy repair kit)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2751TF8
Near Visalia, California 93291
Enrique
Job Details: 10/22/2025
"Customer reports, FOOD LOSS / STILL FREEZING / ICE MAKER IS STILL NOT MAKING ICE / STILL FULL OF WATER. In warranty. Ran a diagnostic test and found, RC back wall keeps building up frost and freezing food. Ice maker is not producing ice. We already replaced almost every part, recommended by Techline. Unit is not repairable. Techline sr#1004142362.; cstmr sgnd Dsclmr"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ
Near Fontana, California 92335
Francisco
Job Details: 10/22/2025
"Cx in warranty, Cx reported it stopped making ice for two days she turned it off for a few hours and it started to produce found opened heater on fill tube behind dispenser. Rdering door as I cannot access heater. Ordering part.; ordrng 1 LW11026425 (Door)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ13
Near Keyes, California 95328
Manuel B
Job Details: 10/22/2025
Fridge not cooling compressor is locked up.will return for repair.reroute for parts.; ordrng 1 W11580057 (Compressor)
We serviced a
MONOGRAM REFRIGERATOR
Model ZISS420DNKSS
Near Montebello, California 90640
Jordin Rogers
Job Details: 10/22/2025
"Customer complaint no cool, under a warranty. Installed new start device and main board unit is still just making clicking noise from compressor not turning on. called ge techline to document. Was told to replace compressor pistons are locked up. Case#18704242; ordrng 1 WR87X30875 (Drier) and 1 WR87X39227 (Compressor) and 1 WR87X33627 (Evaporator)"
We serviced a
GENERAL ELECTRIC REFRIGERATOR/TOP
Model GFE26JYMYFFS
Near Adelanto, California 92301
Israel P
Job Details: 10/22/2025
Customer complaint was that the unit is not making ice. Unit is under warranty. Tested unit and found that unit has a faulty icemaker that is not dispensing ice try to run cycle on unit and icemaker got jammed. Will be replacing icemaker. ; ordrng 1 WR30X39266 (Ice maker)
We serviced a
BOSCH DISHWASHER
Model SHS43CF5N/27
Near Merced, California 95348
Manuel B
Job Details: 10/22/2025
"Install SMM board still flashing UI.instruct to order UI module OP.call tech support reference #2097612813,; ordrng 1 11051294 (Module operation)"
We serviced a
KITCHENAID COOK TOP - ELEC
Model KICU569XSS00
Near Thousand Oaks, California 91360
Giovanni M
Job Details: 10/22/2025
"Customer was concerned that the unit was smoking and giving off a weird smell. Upon diagnosis, I found the control board to be faulty. Unfortunately, that part is no longer available meaning this product is unrepairable.; ordrng 1 W10607550 (Control)"
We serviced a
MAYTAG WASHER
Model MHW5100DW0
Near Azusa, California 91702
Oscar
Job Details: 10/22/2025
"In warranty by (WP THIRD PARTY)Customer states Other.no cold water only hot water.F8 E1 no water was detected only one of the inlets is working as some water came in, F8 E3 Overflow condition (There is no overflowing observed), F3 E1 water system error (pressure sensor hose was checked and passed, no kinks, no holes). Recommending a new inlet,and pressure sensor for replacement.; ordrng 1 W10448876Sen (Pressure switch)"
We serviced a
WHIRLPOOL WASHER
Model wfw5720ru0
Near Modesto, California 95356
Cruz
Job Details: 10/22/2025
Unit in warranty- need to follow up WP TL call - reschedule customer for Thursday whats Thursday between salmon or next Thursday 30 th; schdld next appmnt for 10/30 THU !
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Los Angeles, California 91307
Giovanni M
Job Details: 10/22/2025
Cx unit is getting a F1E2 error code. Needs control ; ordrng 1 W11683480 (Control) and 1 W11545539 (Gasket) and 1 W11682810 (Fan)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Riverside, California 92506
Robert U.
Job Details: 10/22/2025
The unit is under manufacture warranty so no changes. The customers complaint is the freezer light not coming on and temp concerns. Found the cooling is ok at the moment freezer temp at 0 degrees and the refrigerator was at 38-39 degrees. Set point is 37 and 0 respectively. Found the light in the freezer not coming on because there is ice inside the switch from the previous visit by a different company. The previous tech repaired the cooling issue but the freezer door not sliding out properly and getting hung up. That could have caused the ice inside the switch. Also the right side refrigerator door gasket is torn so will replace that as well. Ordering all parts needed. ; ordrng 1 W11445850 (Switch) and 1 W11658402 (Slide) and 1 W10830274 (Grasket)
We serviced a
GE REFRIGERATOR
Model GZDT800SPFSS
Near Madera, California 93636
Jonathan
Job Details: 10/22/2025
Tech was assigned as a helper;
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDF670SYV1FS
Near Lathrop, California 95330
William
Job Details: 10/22/2025
"F1, F112, cx states unit control panel has doesnt function, checked ui panel wire connections, replaced ui panel brd, found same issue, no functions no lights, ordered main control for unit; ordrng 1 WD21X35479 (Main control brd.)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2623AW7
Near Clovis, California 93611
David
Job Details: 10/22/2025
"Unit is in warranty, confirmed customers report of unit making a noise, found evaporator fan, broken or evaporator fan; ordrng 1 5304532557 (EVAP MOTOR)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW
Near Salida, California 95368
Timothy G
Job Details: 10/22/2025
Warranty. Cx complaint unit still f9e1. Ran diagnostics and unit passed tests. Inspected under unit and did find wire harness on drain pump shorting. Replaced harness and wire is now good. Retested and drain pump is humming for a few seconds and then starts. Component activation proved pump is defective. Ordered new replacement pump and need to follow up when available.; ordrng 1 W11396717 (PUMP-WATER)
We serviced a
GENERAL ELECTRIC RANGE - GAS
Model C2S950P2M4S1
Near Parlier, California 93648
Enrique
Job Details: 10/22/2025
"Customer reports, BURNER OPERATION ISSUES:28- CLICKING NOISES IN BURNER WHILE IN USE//SOUNDS LIKE IGNITER. RAN DIAGNOSTIC TEST AND FOUND, INJECT BURNER MRHOB ASM SPARKS WHEN INNER BURNER IS ON. REPLACED SPARK MODULE, BUT DID NOT FIX THE PROBLEM. Ordering 3 parts. ; ordrng 1 WB18X28761 (HARNESS SWITCHES) and 1 WB16X28656 (BASE BURNER) and 1 WB16X28867 (INJECT BURNER MRHOB ASM)"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Tulare, California 93274
Enrique
Job Details: 10/22/2025
"Customer reports, washer not powering on. In warranty. Replaced central electric and ui. Central electric green led came on , but UI did not respond. Faulty UI. reorder both controls. ; ordrng 1 W11478519 (Panel-ui) and 1 W11543997 (Central electric), states that autho needed"
We serviced a
MAYTAG COOKTOP GAS
Model MGC5536BDB
Near Riverside, California 92503
Robert U.
Job Details: 10/22/2025
Customer has an extended warranty so no changes. The customers complaint is one of the burner not turning on and electrical smell so the unit was unplugged. One of the five switches are shorted and causing the smell and is the reason for the burner not turning on. I attempted to remove the burner heads but broke my Philips bit in one of the screws. Will need to drill out all of the screws. Ordered all parts needed. ; ordrng 1 8215557 (Spark module) and 1 WPW10406243 (Burner head) and 4 WPW10406797 (Burner head)s and 10 WP400021-1 (Screw)s and 1 WP74007806 (Switch harness) and 1 WP7527P023-60 (Holder orifice) and 2 WP74007691 (Holder orifice)s and 2 WP7527P028-60 (Holder orifice)s and 2 WP7527P026-60 (Holder orifice)s
We serviced a
GENERAL ELECTRIC REFRIGERATOR/TOP
Model GYE22GYNJFS
Near Ontario, California 91762
Robert U.
Job Details: 10/22/2025
Customer is under a concession. Customers complaint is that the refrigerator section not getting as cold as it should. Ordering parts per tech line call from last visit ordering a evap fan motor and a refrigerator compartment temp sensor. ; ordrng 1 WR60X35205 (Refrigerator fan motor) and 1 WR55X10025 (Refrigerator temp sensor) and 1 WR02X30166 (Fresh for fan motor gasket)
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC1
Near Apple Valley, California 92307
Brandon
Job Details: 10/22/2025
"In warranty. Customer states that the unit is leaving Clothes soaking wet and it is over sudsing. Found that there is 4 errors codes on the unit. F5E3 unlock failure, F8E3 overflow, F9E1 long drain and F0E2 over sud. I did replace the drain pump on last visit. Im ordering a wire harness, pressure sensor and control board for the unit. ; ordrng 1 W11682224 (Wire harness) and 1 W11680389 (Control) and 1 W11316246 (Pressure sensor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFF3736SW00
Near Azusa, California 91702
Stephen
Job Details: 10/22/2025
"Warranty. Customer states making little ice. RC is 42.1f, FC is 12.5f. Fans are working . Ran ice maker diagnostics for RC and FC -passed. Broken tray stop. Needs data loggers. Advised customer to allow 3-4 days to fill ice containers. ; ordrng 1 W11765906 (Stop- tray drawer RH)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRMC2273CF
Near Fontana, California 92336
Francisco
Job Details: 10/22/2025
"Cx in warranty, Cx reported it is not dispensing cubed ice. Found 11.7 volts dc at connector yellow/lt blue wire. 10 ohms of resistance. Once I jammed probes in connector unit worked. Ordering harness and solenoid as a precaution.Part#5304534890Case#1004877539; ordrng 1 140159718018 (Selector) and 1 5304534890 (Harness air handler)"
We serviced a
BOSCH DISHWASHER
Model SHP9PCM5N/25
Near Los Angeles, California 91604
Oscar
Job Details: 10/22/2025
In warranty by Bosch Customer states DW leak on the doorVisual and physical inspection showed a pinch on the top section of the gasket and at some point the gasket was not seated properly.I have removed the spoon kinking the gasket and pressed the rest of it to proper fit.; O-emld tckt
We serviced a
WHIRLPOOL RESIDENTIAL REFR
Model WZF34X18DW03
Near Modesto, California 95354
Cruz
Job Details: 10/22/2025
"Unit in warranty- installed new parts (gasket, cntrl box oh) unit has begun cooling. Lights, fans are all working as designed."
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Moreno Valley, California 92551
Kevin
Job Details: 10/22/2025
"Unit is covered under extended warranty. Customer stated er stated that the unit is leaking and not finishing spin cycle. I found that he unit was leaking down through Gearcase shaft and caused bearing to be bad in Gearcase. Water also damaged actuator based on codes stored in main control. Belt is worn. Washplate will need to be broken off to service Gearcase. Returned today and broke off washplate, removed and replaced Gearcase, cam, belt, actuator and washplate. Tested and calibrated. All tests good."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Perris, California 92571
Kevin
Job Details: 10/22/2025
Unit is cod. Repair is covered by scode S153EB. Service call setup to replace main control under scode. Removed and replaced main control. Tested and calibrated. All tests good.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Los Angeles, California 91342
Richard
Job Details: 10/22/2025
"Upon arrival, inspected unit found making small noises replaced drive pulley belt unit is now operating as intended. Also ran factory calibration and reprogrammed control board job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT540HAMZ2
Near Hesperia, California 92344
Israel P
Job Details: 10/22/2025
The customer complaint was that the unit was not washing the dishes properly. Unit is under warranty. Tested the unit and found that it had an error code F4E3 stating a faulty wash motor. Tested the unit and wash motor was not circulating water through the unit. Replaced wash motor and sump assembly. Tested unit unit now functions properly and is cycling. Water job is complete
We serviced a
GENERAL ELECTRIC WASHER
Model GTW840CPN1DG
Near Hanford, California 93230
Tom S
Job Details: 10/22/2025
"UNDER WARRANTY- CX stated, THERE IS WATER LEAK INSIDE THE WATER FROM THE TRAY.Cold water coil on valve is partially stuck, replaced the valve, tested, unit working as designed. Job completed."
We serviced a
MAYTAG REFRIGERATOR
Model MRFF4136RZ01
Near Thousand Oaks, California 91360
Richard
Job Details: 10/22/2025
Upon arrival inspected unit found bad switch in freezer compartment replaced switch tested unit. All lights are working and operating intended unit is covered under manufacture warranty. Zero dollars was collected job complete.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT2045XS3
Near Merced, California 95348
Manuel B
Job Details: 10/22/2025
In warranty. Cx states freezer is frosting up.found gasket door wrinkle not sealing to door.new timer. heated gasket to door. Seal good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ19
Near Victorville, California 92392
Israel P
Job Details: 10/22/2025
The customer complaint was that the unit was making a loud grinding noise. Unit is under warranty. Tested the unit and found that unit. Had a noise coming from faulty evaporator motor. Replaced motor and harness with new and tested the unit unit now functions properly with no noise job is complete
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Perris, California 92570
Kevin
Job Details: 10/22/2025
Unit is under extended warranty. Customer stated that the unit will not stop filling even if unit is unplugged. I found fill valve stuck open and is defective. Removed and replaced fill valve. Tested unit. All tests good.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Waterford, California 95386
Cruz
Job Details: 10/22/2025
Unit in warranty - Cx states Thumping Noise the whole cycle of the dryer - found belt and rollers to be worn out from normal use- removed and replaced (dryer repair kit) all test pass/ unit working as designed. Cx ok repair
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Modesto, California 95351
Andrew
Job Details: 10/22/2025
"Cust states. Warranty yes. WASHER LID IS LOCKED, CX CANT OPEN, LIGHT IS LITE UP, BUT WONT START.. ::Cx complaint upon arrival ran programmed diagnostics found . Found lid lock clicking. Found error code long drain. Found clogged drain hoses and shorted water pump. *Installed lid lock mechanism . Installed drain pump with wire harness. Tested okay components out components out as according to protocols designed"
We serviced a
FRIGIDAIRE DISHWASHER
Model GDPH4525AF1A
Near Fontana, California 92335
Francisco
Job Details: 10/22/2025
"Cx in warranty, Cx reported part fell inside found middle spray fell, secured arm to rack unit now working properly. No damage by tech"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFC2036RB00
Near Modesto, California 95354
Timothy G
Job Details: 10/22/2025
Warranty. Complaint of no water or ice. Unit has a failed valve. Replaced with stock and unit is now dispensing and filling ice maker. Job complete ; used 1 W11524655 (VALVE) from stock
We serviced a
MAYTAG WASHER
Model MVW5035MW1
Near Riverside, California 92501
Robert U.
Job Details: 10/22/2025
The unit is under extended warranty so no changes. The customers complaint is the washer not completing a cycle. I found the unit leveled but still shaking quite a bit. That is the reason for not complaining a cycle. I gained access to the suspension rods and found the two bushings on the right hand side were not installed properly from the factory. Allowing a little tilt to the tub assembly. I reinstalled the bushing and verified the tub is now leveled. I ran a diagnostic cycle to check all other functions and all functions tested ok. Job completed
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Manteca, California 95336
William
Job Details: 10/22/2025
"No codes, in warranty, cx states unit wont run a cycle, Found latch assy unclipped, reinstalled latch assy, ran self diagnostic cycle"
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Lathrop, California 95330
William
Job Details: 10/22/2025
"F9E1, in warranty, cx states unit wont drain or run cycle, found lower wire open, replaced lower wire harness, ran self diagnostic cycle, ran normal cycle, checked fill & drain functions., unit operating as designed."
We serviced a
GENERAL ELECTRIC WASHER
Model GTW465ASN1WW
Near Merced, California 95340
Manuel B
Job Details: 10/22/2025
"In warranty. Fault codes over Suds and water assessability ,pressure sensors and out balance.pump drain works ok.install new belt.transmission pulley.clutch and mode shifter,instruct cx to use HE soup only to prevent over suds.cx using different soup.; used 1 Wh50x24185 (Clutch), and 1 Wh03x32097 (Transmission pulley) from stock"
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Merced, California 95340
Manuel B
Job Details: 10/22/2025
In warranty. Cx pump drain not working found blue wire harness to drain pump broken.reconnected blue wire.test drain pump and diagnostic cycle all cycles working properly.see pics attached
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Manteca, California 95337
William
Job Details: 10/22/2025
"F4E3, , F7E1, in warranty, cx states unit wont run a cycle, ran self diagnostics cycle, found no wash pump functions, replaced wash pump/motor, ran diagnostic cycle, unit operating as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Tulare, California 93274
Tom S
Job Details: 10/22/2025
"UNDER WARRANTY- CX stated, FREEZER IS FROSTING AND SEALS ARE RIPPED on ff doors. Found the return vents restricted with plastic bags, reason why freezer is getting condensation and freezing it. The right door gasket is broken, I replaced it, used heat gun to form gasket in place, making good seal. Unit working as designed. Job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Oxnard, California 93030
Sean W
Job Details: 10/22/2025
"In warranty, cx complaint is that the drain pump runs continuously, washer has a bad control board, and it must be replaced.replaced bad board,washer now working properly."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS1
Near Merced, California 95340
Manuel B
Job Details: 10/22/2025
In warranty. Drain pump works ok.found lower spray arm jets plug up see pics attached.clear out pray arm jets.run cycles noise from pump drain propeller are normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Manteca, California 95337
Andrew
Job Details: 10/22/2025
"Cust states. Warranty yes. Not Cooling Unit always.. ::Cx complaint upon arrival ran programmed diagnostics found . Found iced evaporated fan motor. Found faulty wire harness. Installed wire harness with thermometer. Installed evaporator fan motor. Tested okay components out operations as according toaccording protocols designed. ; used 1 WPW10384183 (THERMISTOR), 1 WP2315539 (MOTOR-FAN), and 1 W11618502 (HARNS-WIRE) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HC1
Near Merced, California 95341
Manuel B
Job Details: 10/22/2025
In warranty. Cx states stops mid cycle.over load detected.bad harness.install new harness wire lower.calibrated cycle ; used 1 W11568984 (Harness wire) from stock
We serviced a
KITCHENAID OVEN
Model KSGG700ESS7
Near Port Hueneme, California 93041
Sean W
Job Details: 10/22/2025
"In warranty, cx complaint is that oven isnt heating, spark module not sending voltage to bake igniter, oven needs new spark module.replaced bad spark module, oven now heating and working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAW04
Near Camarillo, California 93012
Sean W
Job Details: 10/22/2025
"In warranty, cx complaint is that water is leaking out of freezer cabinet, issue is that fridge isnt balanced and is leaning forward, causing water to leak on to floor, fridge has to be balanced.balanced fridge and removed built up water in freezer cabinet,fridge no longer dripping water and is working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRSF5536RZ00
Near Thousand Oaks, California 91362
Giovanni M
Job Details: 10/21/2025
Unit isnt dispensing water. Cx upset she said last tech messed this up somehow. I know the valve is getting 120v but not working ; ordrng 1 W11758895 (Water valve) and 1 W11758894 (Water valve) and 1 W11759995 (Housing)
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JZ5
Near Victorville, California 92392
Israel P
Job Details: 10/21/2025
The customer complaint was that the burners dont work on some and the knobs are faulty. Unit is under warranty. Found that unit has faulty burners and knobs. Cleaned burners and they still wont let gas flow through correctly causing improper foam along with more knobs being stripped will be ordering burner heads and knobs. ; ordrng 1 W11620567 (Knob) and 1 W11662402 (Cover kit)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Bakersfield, California 93306
Brandon
Job Details: 10/21/2025
"Cx states the freezer door wont open and the icemaker quit producing. Also, the lights are out in the freezer and top of ff section.. unit has extended warranty. Cx defrosted the unit prior to arrival. The door was still completely stuck closed. Called techline to document. File 21307526. Techline told me to use whatever means necessary to get the freezer door open. I used a pry bar and carefully forced the door open. The plastic studs broke off of the door liner and the door rails were bent in the process. Ordering parts needed to repair the damages. Door is backordered. Cx does not have a working refrigerator until the door is replaced. They will be calling the warranty company to discuss their options.; ordrng 1 W11436967 (Stainless freezer door)"
We serviced a
GENERAL ELECTRIC WASHER
Model GTW680BSJ4WS
Near Clovis, California 93619
Joe P
Job Details: 10/21/2025
"Gearcase is bad has excessive play right to left and up and down, noisy. Gave estimate Just for gearcase parts and labor $626.67. Customer declined repair.; ordrng 1 WH03X33731 (Gearcase) and 1 WH43X32857 (Wash plate)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ13
Near Modesto, California 95350
Martin
Job Details: 10/21/2025
Cx complaint door is swinging open real hard . In warranty. Found door is opening swinging open hard causing stuff is door to slam around ordering new cams; ordrng 1 W11397972 (Cam door) and 1 W11557261 (Bracket) and 1 W11573367 (Bumper) and 1 W11399415 (Hinge) and 1 W11398787 (Cam hinge)
We serviced a
GENERAL ELECTRIC WASHER
Model GFW655SPV0DS
Near Santa Paula, California 93060
Ian Y
Job Details: 10/21/2025
"Unit still displaying H2O code. Found effective relay on control board, not energizing solenoid to open up cold water valve. Ordering new board and valve. Unit is in warranty and customer will owe no money for repair. ; ordrng 1 WH22X37840 (Main board) and 1 WH23X29553 (Watwr inlet valve)"
We serviced a
WHIRLPOOL WASHER
Model MVW5430MW1
Near Riverside, California 92509
Robert U.
Job Details: 10/21/2025
Customer has an extended warranty so no changes. The customers complaint is the unit not advancing through the cycle and making a loud noise. Found the center seal of the gearcase failed and leaking water and oil. It not enough of a leak that the customer can see it but enough of a leak to cause the parts to fail prematurely. Ordering all parts needed to repair properly. ; ordrng 1 W10902814 (Wash plate) and 1 W10752187 (Screw) and 1 W11551646 (Nut spanner) and 1 W11396716 (Suspension) and 1 W11449840 (Gearcase) and 1 W11026785 (Motor drive) and 1 W11481722 (Actuator) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11395618 (Capacitor)
We serviced a
GENERAL ELECTRIC WASHER
Model GTW465ASN3WW
Near Grover Beach, California 93433
George
Job Details: 10/21/2025
Received a call for service customer stated grinding when using washer found bad clutch and parts .; ordrng 1 WH03X29559 (Motor) and 1 WH03X32158 (Sensor) and 1 WH03X32097 (Pulley) and 1 WH03X30517 (Mode shifter) and 1 WH05X24185 (Clutch)
We serviced a
SPEED QUEEN WASHER
Model SWNNC2SP115TW02
Near Bakersfield, California 93309
Kenneth
Job Details: 10/21/2025
"Customer states unit not spinning or draining. Unit is not under warranty. Replaced the belt pulley and drain pump. Unit is making a loud noise. Unit is trying to spin unit while its in agitation. Unit needs new belt pulley and helix. Left the parts with customer on the little table next to washer.; ordrng 1 38008 (Helix) and 1 204486 (Pulley), states that autho needed"
We serviced a
FRIGIDAIRE DRYER
Model FLCG7522AW4
Near Santa Maria, California 93455
Roman F
Job Details: 10/21/2025
Tech was assigned as a helper;
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLW00
Near Castaic, California 91384
Ian Y
Job Details: 10/21/2025
Customer states unit temp has intermittent issue. Turned the control on and off and got evap fan to run for short period of time. Advised customer to unplug refrigerator 24 hours before we come out for repair. This service call is covered by manufacturer parts+labor+trip. ; ordrng 1 W11390538 (Control) and 1 W11117547 (Evap fan motor)
We serviced a
GENERAL ELECTRIC WASHER-DRYER COM
Model GUD27GSSM2WW
Near Lancaster, California 93536
Samson
Job Details: 10/21/2025
"Cx states unit shakes badly. In warranty. I found a defective left rear shocks. Please refer to the attached pictures. A broken tub ring too. This happens at the very first use by the tenant. Shipping bolts has been removed, so thats is not the cause. This is a defect from the store. Ordering parts ; ordrng 2 WH16X27179 (Rod assembly)s and 2 WH16X27180 (Rod assembly)s and 4 WH16X27178 (Upper ball joints)s and 1 WH44X27188 (Tub cover)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KPS0
Near Highland, California 92346
Francisco
Job Details: 10/21/2025
"Cx in warranty, Cx reported not working. Found f7 e2, no,loose connections ordering wash motor,; ordrng 1 W11460946 (Sump and motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSF705HPS05
Near Santa Clarita, California 91355
Ian Y
Job Details: 10/21/2025
"Customer states ice not being made and dispenser not dispensing water. found units reservoir, frozen over to the point where it cracked. Ordering new and will replace with new door seal. Unit is in warranty and customer owes no money for repair.; ordrng 1 W10538994 (Reservoir) and 1 W11512827 (Gasket) and 1 W11451511 (Valve) and 1 212743 (Perma gum)"
We serviced a
JENNAIR OVEN
Model JJW2830IL00
Near Agoura Hills, California 91301
Richard
Job Details: 10/21/2025
Contacted customer advisory that I do not have the user interface on my truck at the moment. Spoke with her about arriving on Friday in the a.m.. She was OK with that scheduling job for Friday a.m.. Office is doing it. I will keep the part on my truck; saved tckt
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Clovis, California 93619
Joe P
Job Details: 10/21/2025
"UI isnt working , ordering UI. Will return to replace and retest. ; ordrng 1 W11600366 (UI)"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Madera, California 93638
David
Job Details: 10/21/2025
Installed latch tested unit unit went into pressure switch fallout tested board found bad board ordering board; ordrng 1 W11567712 (CONTROL)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Bakersfield, California 93312
Randy
Job Details: 10/21/2025
661-912-4784. Correct number. Unit in warranty. Tested now unit is not working on hot side. Found bad valve. ; ordrng 1 W11400157 (Valve)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Castaic, California 91384
Ian Y
Job Details: 10/21/2025
Customer states unit is fluctuating in temperature and failing to drain properly. Ordering data loggers. Unit is in warranty and customer will owe no money for repair. ; ordrng 1 Dataloggers (Data loggers)
We serviced a
AMANDA STOVE
Model UNKNOWN
Near Bakersfield, California 93308
Brandon
Job Details: 10/21/2025
Cx states the unit is leaking gas from the two front burner tubes. Door handle is also missing a screw. APM call. Verified issues with front burner tubes. And missing screw. Ordering parts.; ordrng 1 W10859921 (Left front tubing) and 1 W10861724 (Right front) and 1 W10647533 (Screw)
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US5A
Near Madera, California 93638
Ron
Job Details: 10/21/2025
Unit in warranty Cx stated wash arm fell off and melted on heating element ordering new wash arm ; ordrng 1 5304517203 (Wash arm)
We serviced a
GENERAL ELECTRIC WASHER
Model GTW465ASN3WW
Near Porterville, California 93257
J.E.
Job Details: 10/21/2025
"In warranty, customer complaint is THE WASHER IS NOT WASHING AND THE WATER DRAINS VERY SLOWLY AND GOT WATER ON MY FLOR.installed new wash plate new UGER AND NEW SCREW RETESTED UNIT NOW WORKING AS DESIGNED JOB COMPLETE ; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM11
Near Oxnard, California 93030
Ian Y
Job Details: 10/21/2025
Customer states unit not cooling well and ice forming in freezer. Found units evaporator has zero frost pattern. Ordering new compressor and evaporator. Will need to have DK here for technical assistance. Unit is in warranty and customer owes no money for repair. ; ordrng 1 W11393974 (Compressor) and 1 W11488141 (Evaporator) and 1 W11340898 (Defrost heater)
We serviced a
KITCHENAID MW/OVEN COMBO
Model KOCE500ESS22
Near Baywood-Los Osos, California 93402
Leo
Job Details: 10/21/2025
"Unit in warranty .Customer stated MW bracket broken, ceramic part that hold up heating element broke/cracked.Order element support.Ordering :W11724411 ELEMENT SUPPORT.; ordrng 1 W11724411 (ELEMENT SUPPORT)"
We serviced a
GENERAL ELECTRIC REFRIGERATOR/TOP
Model PWE23KYNHFS
Near Ojai, California 93023
ERICK H
Job Details: 10/21/2025
Confessions. Cx states freezer not cooling properly. Replaced fz evaporator thermistor. Cx will need to give unit 24 hours to reach operating temps. Job complete. ; schdld next appmnt for 10/23 THU !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ13
Near Bakersfield, California 93305
Brandon
Job Details: 10/21/2025
Cx states unit ps freezer is too warm. Unit is in manufacturer warranty period. Sealed system failure. Partial frost pattern. No leaks found. Ordering compressor kit.; ordrng 1 W11580057 (Compressor kit)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PRFS2883AFG
Near Los Angeles, California 91344
Richard
Job Details: 10/21/2025
1004889786 case number Upon arrival found that part that was sent was the incorrect part. The first time I contacted tech-support on the day of trying to order this part the tech-support agent was not helpful at all. Did not give me any kind of help whatsoever just told me to order parts that we could not even get the parts breakdown for all he told me to order was a user interface and a door switch. The user interface is on the side of the left-hand door Showed up to the house. Consumer was very upset that I had the wrong part. I called tech-support spoke with a new tech-support agent who was very helpful and ordered all the parts that will be needed. He ordered a jumper switch a door switch a right hand door and the left hand or side user interface. He said he will email our company with the ticket file number is above.; O-emld tckt
We serviced a
WHIRLPOOL MICROWAVE
Model GT4175SPS1
Near Camarillo, California 93012
Sean W
Job Details: 10/21/2025
"In warranty, cx complaint is that door release button is broken, and cant open door.microwave needs new door release.ordered new door release.; ordrng 1 WP8205451 (Bracket latch)"
We serviced a
KITCHENAID ICE MACHINE
Model KRSC536RPS00
Near Bakersfield, California 93314
Felipe S
Job Details: 10/21/2025
"Customer states unit doesnt dispense ice and every single time when they press the paddle for the ice a noise come from inside of the door. And warranty. Upon arrival found another dispense in any ice. Noise is secure by the auger motor. Check the unit and found chute completely damaged. This unit will need new chute and ice container, according with Technical Service Pointer #: W11788667 Rev A. ; ordrng 1 W11759371 (Chute) and 1 W11768643 (Ice container)"
We serviced a
WHIRLPOOL DRYER
Model WGD6605MW1
Near Santa Maria, California 93454
Leo
Job Details: 10/21/2025
"Unit in warranty, cx stated dryer not heating up,One of the parts needed for repair is not available,Reschedule.; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDT05
Near Simi Valley, California 93063
Richard
Job Details: 10/21/2025
"Upon arrival, inspected unit found unit not cooling at all in both sections inspected compressor compressor had no amp all replaced start device after replacing start device unit would click on for about 20 seconds and then click off unit has seized compressor ordering compressor and UV dye dryer; ordrng 1 W11580057 (Compressor) and 1 W10143759 (UV dye dryer)"
We serviced a
WHIRLPOOL WASHER
Model CHW9150GW1
Near Los Angeles, California 91304
Sean W
Job Details: 10/21/2025
"In warranty, cx complaint is that Ui is displaying F27 error code, and will not function, referred to service pointer W11533288, determining that unit will need new main control.ordered new ccu.; ordrng 1 W11455206 (Control board)"
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Avenal, California 93204
Tom S
Job Details: 10/21/2025
"UNDER WARRANTY- CX stated, DURING/AFTER RINSE CYCLE MACHINE KEEP FILLING WITH WATER, DOESN¿T STOP. ****** Pressure Sensor Error or Drain Pump Running ContinuouslyS Code: S153EBEective Dates: 2/12/2025 - 12/31/2025Parts and Labor*****Water keeps running water at all times, it has to be turned off manually, valve coils are stuck open. Drain pump is running continuously due to a faulty pressure switch in ACU. Valve an ACU have to be replaced. ; ordrng 1 W11607637 (CNTRL-ELEC)"
We serviced a
JENNAIR RANGE
Model JGRP648HL00
Near Riverside, California 92506
Robert U.
Job Details: 10/21/2025
Customer is out of warranty customer. Customer payed all amount due and the issue was the front center burner not closing all the way allowing gas to come in. I replaced the defective manifold for the center burners and the unit is operating properly. No money due customer is payed in full. Job completed. ; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Madera, California 93638
Ron
Job Details: 10/21/2025
Unit in warranty Cx stated unit stoped mid cycle showed pic of F9E1 error code drain issue Tryd to put unit in diagnostics it would kick me out tryd several times then it started doing its own thing found bad control board ordering control will use harness and drain pump if needed on return visit ; ordrng 1 W11543997 (Control)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Santa Maria, California 93455
Jack
Job Details: 10/21/2025
Came back to repair unit. Customer wasnt up. Fae2 code. F9e1 again. Wax vent motor W11649995. Joe with tech line. Water inlet issue. Should be able to fill 2 quarts 46 seconds. Case number is 21311384. Talked to Miguel and is adding vent fan to job. ; ordrng 1 W11649995 (Vent motor wax)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS06
Near Bakersfield, California 93307
Kenneth
Job Details: 10/21/2025
Customer states poor cooling in freezer. Unit is under warranty. Found unit not cooling well in freezer due to faulted rear cover. Cover actually collapsed internally so its not allowing proper air flow through the freezer. Fan spins but at proper RPMs due to extra drag. Ordering new freezer back cover. Checked and found pressures good and all frost pattern is correct. Freezer evap fan registering at -3 degrees with a full frost. Rescheduled customer for Thursday 10-23-25; ordrng 1 W11394920 (Cover)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near San Bernardino, California 92405
Francisco
Job Details: 10/21/2025
"Cx in warranty , Cx reported still having issue. Called t line all checked out ok but t line recommended acu and latch this timeCase#21308008; ordrng 1 W11116590 (Acu), ordrd 1 W11307244 (Latch)"
We serviced a
ELECTROLUX WASH DRYER COMBO
Model ELTG7300AW0
Near Morro Bay, California 93442
Leo
Job Details: 10/21/2025
"Unit in warranty .Cx stated DRYER HEAT AND FUNCTIONS WORK FINE. DURING DRYING CYCLE THE NOISE OF THE DRUM SPINNING IS EXTREMELY LOUD.ORDER FOLOWING PARTS : 5304513609 BLOWER WHEEL, 134793511 IDLER ARM ASSY, W/PULLEY, 5304529782 hMOTOR; ordrng 1 5304513609 (BLOWER WHEEL) and 1 134793511 (IDLER ARM ASSY, W/PULLEY) and 1 5304529782 (MOTOR)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS3042FIAM02
Near Oxnard, California 93033
Isidro
Job Details: 10/21/2025
"Unit in Warranty, customer states unit is not making ice, on closer inspection found both LED light modules out in both sections of refrigerator, also emitter and receiver board defective, correcting issue by; ordrng 1 WPW10515057 (Freezer LED module) and 1 W11629974 (Emitter and receiver board) and 1 WPW10515058 (Led modules)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ18
Near Simi Valley, California 93063
Sean W
Job Details: 10/21/2025
"Cx not home, spoke with cx on phone, and hes doesnt want anymore attempts on fixing his fridge, calling techline and referring him to manufacturer.; schdld next appmnt for 10/22 WED !"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Riverbank, California 95367
Andrew
Job Details: 10/21/2025
Cust states. Warranty yes. .. ::Cx complaint upon arrival ran programmed diagnostics found . Found gear case seal leaking. Found bottom half corrosion. Allow extra time for repair.. ; ordrng 1 W11449841 (GEARCASE) and 1 W11510461 (WASHPLATE) and 1 W11551646 (Nut spanned) and 1 W10752187 (Fastener)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Bakersfield, California 93307
Aaron
Job Details: 10/21/2025
"Needs 3 call count In warranty. Cx states ice maker is not working , and busted user interface, checked verified user interface is busted. The bottom tabs are no longer there that hold it together tight up against the control needs user interface icemaker cycled frozen waterline needs new water valve. Also main board has been turning the compressor on and off intermittently rapidly on its own needs new main board ordered parts.; rqstng P&A on 1 W11405309 (U I board) and 1 W11224256 (cntrl-elec) and 1 W11658802 (Ice maker) and 1 W11482383 (Water valve)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Santa Maria, California 93454
Kash S
Job Details: 10/21/2025
"Cx states unit is not starting cycles, unit is IN warranty, found lid lock failing causing unit to not register lid is closed, need to reschedule for part order; ordrng 1 W11513248 (Lid lock)"
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW3
Near Ridgecrest, California 93555
Daniel M
Job Details: 10/21/2025
Not in warranty. Cx states units drain pump is running continuously. Unit is receiving proper voltage .Pressure hose checks good . Recommend replacing control board. Cx confirmed payment. ; O-emld tckt
We serviced a
WHIRLPOOL RANGE
Model KSGG700ESS6
Near Coarsegold, California 93614
Manuel B
Job Details: 10/21/2025
Safetyy call.Oven orifices making smoke carbon to cover. Conversion from natural gas to LP was not properly done.see pics attached.will call safety tomorrow to document.; schdld next appmnt for 10/22 WED !
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRFS2823ASA
Near Bakersfield, California 93309
Randy
Job Details: 10/21/2025
"Went to remove ice box. Unplugged cords to ice maker. Removed ice maker and screws holding ice box in. Used heat gun to melt edges of ice build up around box. Used flat heads. Still having issues with removing the box. At this point, box is damaged and needs to be completely broken off to remove. Also need more seals for Evaporator assembly. Ordering new box and more seals. ; ordrng 1 5304531299 (Housing) and 3 242095423 (Seals)s and 1 241512813 (Seal)"
We serviced a
KITCHENAID DOUBLE WALL OVEN
Model KODC504PPS
Near Los Angeles, California 91311
Sean W
Job Details: 10/21/2025
"In warranty, cx complaint is that upper oven isnt heating, previous tech already called techline and was advised to replace temp sensor and brake element, but i didnt receive temp sensor, will return with temp sensor.; O-emld tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300EBS05
Near Manteca, California 95336
William
Job Details: 10/21/2025
"No codes, in warranty, cx states left door Has a scratches, had new door also has upper corner blemishes, cx rejected new door prior to install, reordered left French door for unit.; ordrng 1 W10919641 (Left French door, black stainless)"