Local Reviews
Powered by Fluid LOCAL
Randy C.
REFRIGERATOR WHIRLPOOL WRSA88FIHZ00 Got the wrong part need ice guide. ; ordrng 1 WPW10435760 (guide-ice)
Kevin M.
REFRIGERATOR WHIRLPOOL WRX735SDHB01 Ice not dispensing when dispenser is pressed. I removed ice bucket and tested auger motor. Auger motor spinning normal. I found stuck cube inside ice container causing auger gear not to turn. Removed stuck cube and tested. All tests good.
Chase F.
WASHER WHIRLPOOL MVW6230HW0 Advised to change out lower wiring harness and actuator. Putting parts in for order. Will need to reschedule this call accordingly to her other unit. Scheduling both for next Thursday. ; ordrng 1 W11183910 (HARNESS LOWER)
Isidro L.
WASHER WHIRLPOOL MHW8630HC "On arrival customer stated unit was leaking water from the bottom of unit , ran diagnostics found no error codes, passed test, on closer inspection found loose water hose to the dispenser, tightened and secured hose, tested unit, unit is operating as designed... job complete"
Tyler F.
REFRIGERATOR WHIRLPOOL WRS321SDHZ05 Customer stated that the unit is freezing the food. Found failed diffuser. Removed from diffuser tested all works good at this time.
Chase F.
WASHER AMANA NTW4516FW3 "Put unit through service diagnostics. Unit passed through all cycles with no problems or failures. Nothing I could find wrong with this unit. Documented situation with tech line, per WPL this unit is working as designed. SR#7729103223"
Chase F.
DISHWASHER WHIRLPOOL WDT710PAYW0 "Cx co plaint that unit is not draining properly. Ran through service diagnosticsFound unit would not drain properly, when draining it would pour water out from air gap. Attempted to clear air gap line, still is leaking. This indicates a clogged line from disposal to air gap. Advised cx they will need to get a plumber out to correct issue."
Tyler F.
WASHER MAYTAG MVWX655DW1 Customer stated that the unit will not turn on. Found power to control but will not turn on. Orsering main control not in stock.; ordrng 1 WP-W11116592 (Elec cntrl)
Chase F.
WASHER MAYTAG MVWX655DWO Cx concerned unit is now spinning. Found washplate screw came loose allowing for washplate to just flop around. Tightened down washplate. Calibrated and retested. Unit passed through all tests with no failures. Job complete.
Tyler F.
REFRIGERATOR KITCHENAID KRFF507HPS00 Customer stated that the ice production is slow and ice is melting in bin a little. Changed temps in freezer to help accommodate ice maker. No error codes all works good at this time.
Tyler F.
REFRIGERATOR MAYTAG MFX2876DRM02 Customer stated that the refer is not cooling. Found evaporator is frozen over. Removed from harness tested all works good at this time.
Tyler F.
FREEZER WHIRLPOOL WRF757SDHZ01 Customer stated that the ice maker didn't work after they dropped it off. Ice maker is now working. Set Temps to make ice faster and changed the defrost to every 8 hours. All works good at this time.
Tyler F.
WASHER WHIRLPOOL WTW7500GC2 Customer stated that the unit is making noise during the cycle. Checked unit for error codes. Only overloading code present. Cycle tested unit and found unit is not making noise. Ran cycle with towels. Noise customer was talking about is drain pump coming on. Customer.is comfortable with diagnosis.
Juan G.
DRYER AMANA NGD4600YQ2 "Unit is short cycling. Replaced burner coils. Venting hose is crushed and clogged. Excessive lint accumulated inside the unit. Customer needs to replace venting hose, and will be best to use a venting elbow. Customer is going to clean unit internally."
Juan G.
REFRIGERATOR WHIRLPOOL WSF26C2EXY02 "Found supply water line/ tube has a pin hole or crack. Water misting constantly to the point where water goes all the way to the front of the unit. Pointed out to customer, advised it is part of the home and not the refrigerator. Customer needs to repair/ replace water supply tube. Unit has excessive dirt accumulated on condenser and machine compartment."
Irvin F.
RANGE WHIRLPOOL WFC150M0EW4 Completing the call mail the customer the elements
Irvin F.
REFRIGERATOR WHIRLPOOL WRX735SDHW01 "The fresh food door on the left side is not closing correctly. Found the door is indented installed plastic square, test for operation, passed. All ops normal."
Irvin F.
REFRIGERATOR WHIRLPOOL WRS325SDHW05 "The units evap motor is noisy, not allowing the air to flow and ice building up. Removed power from fridge. Removed frezer panel, replaced evap motor. Assembled and powered unit, all ops normal."
Irvin F.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Need the main driver light. ; ordrng 1 WPW10515058 (light)
Irvin F.
DRYER AMANA NED4655EW1 Cx says the unit is scraping. Found the breaking lost a clip holder. Installed replacement. All ops and sounds norms.
Irvin F.
WASHER WHIRLPOOL WTW4816FW2 "Cx says the unit is making a noise and not spinning. Found the door lock is failed. Is locking and unlocking. Removed power from washer, replaced the door latch. Calibrated unit passed. All ops normal. ; used 1 W11307244 (LATCH) from stock"
Irvin F.
DRYER ELECTRIC WHIRLPOOL WED8300SW1 The dryer is showing F01- MAIN CONTROL ERROR. unit needs main control board. main control.
Steven W.
REFRIGERATOR KITCHEN AID KRSC503ESS01 Replaced UI control. ice bin LED works in test #12. Sealed FC side of liner to cabinet with RTV sealant( condensation on RC liner behind mullion ). Called tech line. SR # 7729102928. Per tech line wrong UI control( wrong part # in Marcone parts breakdown). Reinstalled previous UI control.; ordrng 1 W11130211 (cntrl-elec)
Irvin F.
WASHER WHIRLPOOL WFW8740DW0 F3/E1-water sensor issue. The unit locked with clothes. Checked error codes one code for the sensor. The sensor failed. ; ordrng 1 WPW10448876 (switch-wl)
Irvin F.
WASHER MAYTAG MVWC465HW2 "F8/E1- LONG FILL, he led the valve the valve is good. Unit had an install issue. The drain hose is to far in the pipe, causing poor wash performance. Corrected INSTALL ISSUE. ALL OPS NORMAL. Q"
Steven W.
WASHER MAYTAG MHW5500FC1 "Ran diagnostics. Had f3e1 error code. Found pressure sensor sticking, noisy pump, control panel starts changing cycles by itself. ; rqstng P&A on 1 W10911044 (panel-cntl) and 1 WPW10448876 (switch-wl) and 1 WPW10605427 (pump-water)"
Steven W.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Replaced noisy diffuser, ice maker. Ran test # 44 and # 45. Harvesting and filling properly at this time. Needs ice door. ; ordrng 1 W11098702 (door-ice)"
Steven W.
REFRIGERATOR JENN-AIR JFFCC72EFP02 Replaced ice maker and ice door. Installed regulator valve and PEX tubing per service pointer # W11394954A. Ran tests #120 and #97. Harvesting and filling properly at this time. Instructed customer to allow 3 days for ice. Unit is cooling properly at this time. Complete.
Steven W.
WASHER MAYTAG MVWC465HW2 Ran diagnostics. No error codes found. Noisy in spin. Found noisy belt. Needs belt.; ordrng 1 WPW10006384 (drive belt)
Steven W.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Replaced FC door assembly. Ran test$ #44 and 45. Ice maker is harvesting and filling properly at this time. Unit is cooling properly at this time. Instructed customer to allow 3 days for ice. Complete.
Steven W.
REFRIGERATOR KITCHENAID KFCS22EVMS8 "Replaced FC switch, water dispenser cover and switch, RH RC door gasket. Control, damper control and RC temp are working properly at this time. Filter head I’d not leaking at this time. Needs new filter. Unit is cooling properly at this time. Complete."
Danny G.
WASHER MAYTAG MVWB765FW3 Making loud noises Found faulty slider Replaced slider and reinstall unit and calibrated washer Ran self test cycle and unit completed with no leaks and no issues Unit is working properly
Isidro L.
RANGE KITCHENAID KDRP407HSS4 "On arrival customer stated unit door hinges are not installed properly, on inspection found oven door off the unit, reinstalled and secured oven door, unit is operating as designed...job complete"
Isidro L.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "On arrival customer stated unit was not working properly, on inspection found unit with bad loud compressor, and low on coolant, unit need a seal system tech; ordrng 1 W10309988 (compressor) and 1 WPW10608485 (evaporator)"
Isidro L.
REFRIGERATOR WHIRLPOOL WRS571CIHZ "On arrival customer stated unit was not dispensing water or ice, on inspection found water line to be off, also valve had a restriction, repaired valve, reinstalled valve , connected water supply line, tested unit, unit is now dispensing water, and ice maker is working properly, unit is now operating as designed...job complete"
Isidro L.
OVEN WHIRLPOOL KODE500EBS02 "On arrival customer stated unit had a error code, on inspection found unit with error code F1e1, control board; ordrng 1 W11179310 (cntrl-elec)"
Isidro L.
OVEN WHIRLPOOL GBD277PDS09 "On arrival customer stated unit was making a beep sound, noise, when I got there there was no beep noise, looked up console, found console to be discontinued, tested unit, unit is working properly as designed...job complete"
Timothy J.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "I need to return with the damper, I thought it was part of the air tower. Installed LEDS and the ice maker.; ordrng 1 WPW10479155 (control)"
William L.
WASHER MAYTAG MVWX655DW1 "Rebuilt washer using : garecase, splutch, belt, pulley shield, actuator, hud Assy, screw, ran calibrations cycle, ran self diagnostics cycle, unit operating as designed."
William L.
REFRIGERATOR WHIRLPOOL WRT104TFDW00 "Found sealed system oil fouled & over heating, replaced compresser & filter/dryer, flushed low side & hight side line with nitrogen, back flushed heat exchanger, checked for leaks, recharged unit, unit cooling at this time."
Hector Z.
WASHER WHIRLPOOL WFW9620HBK0 "Customer is concerned of washer not finishing the cycle. I set the unit in diagnostic and there was a F9E1 code ( Long Drain), also I ran a Component Activation Test and apparently the washer is draining fine. Ordered the Pressure Switch and the Pressure Switch Hose.; ordrng 1 W11316246 (switch-wl) and 1 W11456953 (PRESSURE SWITCH HOSE )"
William L.
REFRIGERATOR MAYTAG WP2315549 "Cx over packing freezer , stoping air movement , unit is operating as designed. Found fresh food at 36 degrees, freezer at o degrees. But cx emptied unit prior to arrival. See picks of ice chest. That’s freezer food only."
Andy H.
OVEN WHIRLPOOL JGRP436WP01 "Fan only runs on hi, needs fan motor, need extra time because I need to pull this unit out; ordrng 1 WPW10145531 (cntrl-elec) and 1 WPW10245511 (blower)"
Hector Z.
WASHER MAYTAG MVWB765FW3 "Replaced: Gear Case (W11393685), Slider (W10734521), Agitator (W11161960) and Screw (W10752187). Recalibrated and ran a automatic and manual diagnostic test. Tested ok."
John B.
M/W OTR WHIRLPOOL WMH31017HB4 F1E4 code.; ordrng 1 W10833365 (brkt-cntrl) and 1 W11252184 (panl-cntrl)
James M.
COOKTOP WHIRLPOOL KICU569XBL00 Replaced cooktop and calibrated. Unit is now working as intended.
Kenneth M.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Found unit with a broken ice maker. Ordrring new ice maker. Did not reschedule due to part availability ; ordrng 1 4317943 (Icemaker)
Kenneth M.
WASHER MAYTAG MVW6230HW0 Installed control. Tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
WASHER MAYTAG MVWC565FW0 Found unit making noise. Found noise coming from drive system. Cam clacking around. Belt motor pulley and actuator covered in oil. Ordering cam belt actuator and motor. Did not reschedule due to part availability ; ordrng 1 W10721967 (Cam) and 1 W10913953 (Actuator) and 1 WPW10006384 (Belt) and 1 W11026785 (Motor)
James M.
WASHER MAYTAG MVWX655DW1 "Replaced lid, cam, and belt. Unit now working as intended and customer approves functions at this time."
Kenneth M.
WASHER MAYTAG MVWB765FW4 Found unit with a knocking noise during agitate. Faukty gearcase. Leaking oil. Ordering new gearcase. Did not reschedule due to part availability ; ordrng 1 W11393685 (Gearcase)
Kenneth M.
WASHER MAYTAG MVWB955FC1 Found unit with F5E2 error code. Indicating lid wont lock. Ordering new lid lock. Did not reschedule due to part availability ; ordrng 1 W11188327 (Latch)
Kenneth M.
REFRIGERATOR WHIRLPOOL WRS325FDAB06 Installed light. And tested. Unit is working properly.
Randy C.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Removed and replaced parts. Tested now ok. No more error codes in ice maker. ; ordrng 1 W11224591 (motor-evap)
Randy C.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Diffuser won’t close. Also bringing thermistor. ; ordrng 1 W11478401 (HARNESS CONTROL) and 1 WPW10594330 (control)
Kenneth M.
RANGE WHIRLPOOL WFG505M0BS3 Instead harness and module. Tested unit. Unit is working properly
Randy C.
REFRIGERATOR MAYTAG MFI2569YEM0 Front panel don’t work. Found no cool. Needs sealed system repair. Compressor failed and front panel dead. ; rqstng P&A on 1 W10160407 (compressor) and 1 W10740217 (cntrl-elec)
Randy C.
REFRIGERATOR KITCHENAID KRFC300ESS03 Replaced parts.. All ops normal. Job complete. 24 hours for proper temps
Randy C.
REFRIGERATOR WHIRLPOOL WRS321SDHB05 Unit working as designed job complete
Chase F.
WASHER MAYTAG MVWP576KW0 Installed new parts. Calibrated then retested. Unit passed through all tests with failures. All ops now testing out normal. Job complete.
Juan G.
WASHER WHIRLPOOL WFW560CHW1 "Replaced control panel per tech line instructions, unit would still not work properly. Replaced main control board, ran diagnostics, unit’s ops check fine."
Joe M.
DISHWASHER WHIRLPOOL KDTE334GPS0 Customer was concerned unit is making noise. Found no error codes. Tip rack was falling out of the unit adjusted dish rack so it would no longer fall out of unit job complete.
Joe M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Replaced parts and tested unit job complete
Joe M.
WASHER WHIRLPOOL WFW6620HW Unit needs a stack kit will return Friday with stack kit ; ordrng 1 W10869845 (kit-stack)
Isidro L.
WASHER WHIRLPOOL MVWB855DC4 "On arrival customer stated unit was twisting their clothes into knotted balls, ran diagnostics found no error codes, calibrated unit, customer instruct on sheets and cycles, retested unit, unit is operating as designed...job complete"
Isidore A.
REFRIGERATOR KITCHEN AID KRFC300ESS01 "Adreine Sr 7729107972Found refrigerator working at this time, as customer states freezing in refrigerator is intermittent and customer had made some refrigerator setting changes.As per tech support, raised freezer temperatures to 3 degrees Fahrenheit and refrigerator to 40 degrees Fahrenheit. Customer can adjust as necessary.Instructed customer to make sure foods high in water content not in front of damper or blocking refrigerator air circulation. As these foods well freeze, since air is coming from freezer.No problems found or duplicated at this time."
Jonathan B.
WASHER MAYTAG MVWB765FW0 Found towel under agitator. Removed towel. Tested unit and is working properly
Isidore A.
REFRIGERATOR WHIRLPOOL WRS576FIDM01 "Removed old damaged top refrigerator door and installed new refrigerator door LW10651576. Reinstalled bins to new door.Customer advised to let refrigerator stabilize for 24 hours,Refrigerator working at this time as designed."
Hector Z.
FREEZER WHIRLPOOL WRT311FZDW00 Customer was concrned of condensation in the fresh food compartment. I checked the unit and there was a gap in the fresh food compartment door gasket. Adjusted door gasket. Tested ok.
Hector Z.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Customer is concerned of both door been uneven (Thickness) and condensation in the fresh food compartment. I checked the unit and I found the upper section of the fresh food compartment door been bowed down (Liner) making the door gasket not been straight leaving a gap. Ordered a new fresh food compartment door (LW11091610) and the Badge (W11223753). Rescheduled.; ordrng 1 LW11091610 (dor-fip) and 1 W10884773 (nameplate)
Hector Z.
REFRIGERATOR AMANA ASI2175GRS04 Customer was concerned of too much ice production. I checked the unit and I found nothing wrong with the Ice Maker. Tested ok.
Hector Z.
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Customer was concerned of condensation in the freezer compartment. I checked the unit and I found a gap in the upper section of the freezer door. Adjusted the gasket. Tested ok.
Irvin F.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Removed power from unit. Replaced ice maker. Cycled ice maker to fill. All ops normal.
J.E. T.
REFRIGERATOR KITCHENAID KRFC300ESS03 Inspected unit and found left door had a dent. Installed new door and unit and out looking as intended. Job complete
J.E. T.
WASHER WHIRLPOOL WTW8500DC "Cycled unit and found E1F8 indicating valve failure checked valves and they tested bad, also F0E3 indicating washer being overload and informed customer. Valve will have to be replaced at this time.; ordrng 1 W11165546 (valve)"
J.E. T.
FREEZER WHIRLPOOL WRS588FIHZ Cycled unit and found damper control making a loud noise when opening and closing. Damper control will have to be replaced.; ordrng 1 W11236851 (diffuser) and 1 WPW10457601 (support)
Timothy J.
DISHWASHER KITCHENAID KDTE304DSS0 8-4 ( drain motor electrical problem). Found glass inside the drain. Drained unit and cleared drain. Tested unit. Unit checks ok.
Timothy J.
WASHER MAYTAG MVWC565FW "Unit was full of clothes and water. Plugged in the unit and drained the water, I then started a drain & spin cycle. Checked for fault codes, there are none stored. Ran a service cycle and a calibration cycle both passed without fault. Called WPTS (7729104165) because the unit was testing ok. They had me check faults to see if any were caught during the service cycle and activate the water valves, drain pump, lid lock and a spin cycle. All tests passed. Started a cycle to see if it would stall. Unit started its cycle normally. Unit checks ok at this time."
Darren A.
ICE MACHINE WHIRLPOOL WRX988SIBM03 Ordered lever and adapter kit.; ordrng 1 W10420671 (pad) and 1 W10864518 (adapter)
Darren A.
REFRIGERATOR WHIRLPOOL KRFF507HWH00 "Replaced drawer slides,icing issues has gone away."
Joe M.
DISHWASHER WHIRLPOOL MDB4949SDE3 Unit is going to need a drain pump rich said we will s code the sensor; ordrng 1 WPW10348269 (drain pump)
Antonio D.
REFRIGERATOR KITCHENAID KRFF302ESS01 Sealed system leak ; ordrng 1 W11459354 (EVAPORATOR ) and 1 WPW10507886 (compressor)
Antonio D.
REFRIGERATOR WHIRLPOOL WRF757SDHZ02 Ran test on ice maker and confirmed it is working ok. Checked temp. settings. Explained to client that ice maker produces 5 cubes in every hour and half to two. Operates per mfg.’s specifications.
Joe M.
DRYER MAYTAG MGDC215EW2 Replaced timer and unit began to function as designed
Raymond D.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Upon arrival cx states unit not cooling, rc evap frosted, needs parts per SP W11092686F. ; ordrng 2 2185788 (clamp)s and 3 8567668 (tie-wire)s and 1 W11087438 (motor-evap) and 1 W11256332 (cover-evap) and 1 W11457241 (SERVICE KIT) and 1 WPW10389152 (support)"
Randy C.
WASHER MAYTAG MVWC465HW2 Ran diagnostics. Bad valve replaced now working as deisgned job complete
Chris M.
DRYER WHIRLPOOL MGDB855DC3 Customers issue the dryer is making a squealing sound. On arrival was able to duplicate sound ordering dryer repair kit when part comes in will return and install ; ordrng 1 4392067 (dryer repair kit)
Leon M.
ICE MACHINE WHIRLPOOL KRFF507HPS00 Cx states that unit is not working properly Called Whirlpool Tech Line Support Spoke to Andrew S.R. 7729351589Explained the situation and run diagnostic check ; schdld next appmnt for 10/27 TUE !
Chris M.
WASHER WHIRLPOOL WTW5000DW3 Customer had concerns About their new washing machine making weird noises. I entered washer into diagnostics received no fault codes I then calibrated unit and ran system test cycle Found all functions normal all sounds normal at this time. Job completed
John B.
MICROWAVE WHIRLPOOL JMV8208CS5 "Microwave is making a lot of noise for the vent, found a crack in the duct on the microwave. Order the parts that I needed.; ordrng 1 W10726505 (motor-fan) and 1 W10892373 (duct-air)"
John B.
REFRIGERATOR KITCHENAID KRSC703HPS00 "There’s frost buildup on the refrigerator section evaporator coil. Defrosted the coil down with steam and air. The straw fan was already changed, the evaporator thermistor was already changed. Ordering the main control.; ordrng 1 W10797301 (cntrl-elec)"
Joe M.
DISHWASHER WHIRLPOOL WDF330PAHW2 Units vent is functioning properly job complete
Irvin F.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 The ice dispenser is not giving ice. The motor turns nothing happening. Replacing the bucket and auger motor. ; ordrng 1 W10225313 (motor) and 1 W10774957 (ice-contnr)
Raymond D.
WASHER WHIRLPOOL GHW9100LW Upon arrival cx states unit had a cycle that vibrated violently. Found spin bearing tight. Suspension is slightly weak but still good. Cx stated this only happened in one cycle. Informed cx we could replace shock absorbers parts.
Danny G.
OVEN WHIRLPOOL WFG505M0BS Bake cycle is not working and unable to set clock Found faulty control Need order parts and rs call; ordrng 1 W11126814 (cntrl-elec)
Rod H.
REFRIGERATOR KITCHEN AID KRFF507ESS01 "Returned, replaced parts indicated and as designed operation was restored 1 W10830278 (cntrl-elec) and 1 W10843055 (cntrl-elec) and 1 W11033168 (harns-wire) and 1 W11048823 (cover) and 1 W11089931 (panel-ui) and 1 WPW10389152 (support)"
Danny G.
COOKTOP KITCHENAID KGCU483VSS02 Center burner keeps on clicking while on and flame is uneven Found burners orifices clogged up Removed burner and cleared debri Advised client to be careful with over spills Reinstall burners and test and all burners are working and igniting properly and flames are even
John B.
REFRIGERATOR KITCHEN AID KRFF305ESS00 "The center crisper rail is broken, it cracked off in the front section. Ordering the parts that I need.; ordrng 1 WPW10326469 (rail-centr)"
Kevin M.
WASHER MAYTAG MVWC565FW2 Customer concerned with cycle times and water levels. I tested unit and found water level not correct for cycle selected. I put unit into diagnostic and calibrated water level. Re tested cycle. All tests normal now.
John B.
REFRIGERATOR KITCHENAID KBLO36FTX00 " All parts and service charge was paid upfront. Replace the main control assembly kit, the refrigerator tested good at this time."
Enrique R.
WASHER WHIRLPOOL MVWC565FW2 "Customer concerns , washer goes off balance during spin cycle . Rear right suspension rod came unhooked from cabinet . I reinstalled the suspension rod , leveled adjusters . Tested it on drain/spin , all functions checked normal ."
Enrique R.
WASHER MAYTAG MVWB765FW3 "Customer concerns , washer not advancing wash cycles , no agitation . In diagnostics found , locked rotor . Unlocked rotor by hand and ran calibration , tested it on rapid wash . All functions tested normal at time of service , no leaks ."
Jonathan B.
WASHER WHIRLPOOL WTD720PADM Found defective drain pump. Fixed pump. Tested unit and is working properly
Jonathan B.
WASHER WHIRLPOOL WTW4816FW2 Found defective lid lock.; ordrng 1 W11307244 (latch)
Jonathan B.
DRYER AMANA NED4655EW1 Found loose connection to power. Fixed connection. Tested unit and is working properly
Randy C.
REFRIGERATOR WHIRLPOOL WRT138FZDW00 Gaskets not sealing ordering parts. ; ordrng 1 W10838574 (gasket-dor) and 1 W10861499 (gasket-dor)
Timothy J.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Installed control and LEDs. LEDs lit for a second and then went out. Checked the power in to and out of the Aurora board and found one side does not provide power to the LED CKT that is out. Unit now needs an Aurora board. ; ordrng 1 W10830288 (cntrl-elec)
Hector Z.
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Replaced Light Switch (W11396033). Tested ok.
John B.
OVEN WHIRLPOOL WFG505M0BS3 "The oven was slow to start. Replaced the oven igniter, also replace the gas safety valve. Also calibrated the oven up 25°. The oven tested good at this time."
Raymond D.
REFRIGERATOR WHIRLPOOL WRF954CIHZ02 "Upon arrival unit not cooling, both sections. Compressor not running. No voltage to compressor. Need HV board and Orion board.; ordrng 1 W11336586 (CONTROL) and 1 W11450890 (CONTROL)"
Raymond D.
DRYER MAYTAG MGDB765FW0 "Covered repair for cx last time by claiming coils, cx had restricted vent. Informed cx they needed to clear vent. They replaced the coils but not the mesh screen at the putter duct which is what was restricted. Cx did not fix vent, this is what is causing unit not to heat."
Cesar H.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Replaced ice maker and ui all tested good
Tyler F.
WASHER AMANA NTW4516FW3 Customer stated that the unit is not advancing cycles. Found drain line is too low causing unit to siphon out. Cuetomer needs to make drain hose higher to avoid siphoning. All works good at this time.
Isidro L.
DRYER WHIRLPOOL MGD6230HW0 "On arrival customer stated unit was smelling of gas, on closer inspection found unit with cracked valve, ordering part; ordrng 1 WPW10118347 (gas valve)"
Tyler F.
REFRIGERATOR MAYTAG MFW2055FRZ00 Customer stated that the right door is not closing right. Found millions not hitting closer. Fixed door hinge to make better contact. All works good at this time.
Isidro L.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "On arrival I found the freezer led light out as well as the led lights in the refrigerator side, ordering parts ; ordrng 1 W10695459 (module) and 2 W11239944 (module)s"
Jonathan B.
DRYER MAYTAG MGDB835DC4 Found defective gulley belt and rollers.; ordrng 1 4392067 (dryer repair kit)
Juan G.
WASHER MAYTAG MVWC465HW2 "Halloween decoration (eye) stuck under pulley shield. Loose nut at drive pulley, drive pulley’s gears compromised. Replaced splutch/ drive pulley assembly. Calibrated unit, ran diagnostics, unit is no longer noisy."
Cruz B.
WASHER WHIRLPOOL WTW5000DW1 "Needs more work- major repair- found gear case leaking oil & water during any cycles, found hub to be worn out causing spin issues, belt, cam, actuator, are covered with oil wash plate is stuck on shaft need to break off ; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10752283 (washplate) and 1 W10913953 (actuator) and 1 W11454734 (GEAR CASE) and 1 WPW10006384 (drive belt)"
Jonathan B.
DRYER MAYTAG MGDX655DW1 Found defective rollers fixed rollers. Tested unit and is working properly
Jonathan B.
REFRIGERATOR MAYTAG MFI2570FEW02 Called tech line #7729105215 need new control board ; ordrng 1 W11043763 (cntrl-elec)
Erick S.
DISHWASHER KITCHEN AID KUDE70FXSS0 "Found unit leaking through center of unit, removed unit from cabinet. Confirmed unit leaking through sump. Unit will need new sump assembly to correct failure. Cusotmer decline repair at this time, job complete"
Blake C.
DRYER MAYTAG MGDC465HW0 "Diagnosed unit, unit is working properly. Heats as supposed to. Console damaged, and bent. Needs new console ordering parts."
Blake C.
DISHWASHER WHIRLPOOL WDF520PADM "Diagnose unit and found that the unit was not heating as stated, after inspecting further checking components found water heating element to be working correctly, so check thermostat after and thermostat had an open connection. Uninstalled old/bad thermostat and installed new. Plugged unit back in and hooked back up to water and retesting unit was heating and washing properly. After cycle tested the drain function in the unit.and units drain pump is working properly. I suggest cx be informed about the unit needing proper flow and shouldn’t not be kinked or blocked at some point or it will not function correctly. Unit is working as designed. Job complete ; used 1 WP661566 (THERMOSTAT) from stock"
Blake C.
WASHER MAYTAG MHW5630HC0 "Diagnose the unit and found unit was leaking from water valve on the cold, disassembled top panel and uninstall the old/bad valve and installed the new. Reassembled the top panel and hooked back up to connections to test. We tested the unit after new part was installed in unit advanced in cycles properly and did not have any noise while operating unit did not leak from detergent dispenser or anywhere else on the machine. Unit is working as designed at this time of service Job complete ; used 1 W11316255 (VALVE) from stock"
Blake C.
DISHWASHER MAYTAG MDB9959SKZ 0 "Unit is unresponsive, will not continue with any cycles or actions. Ordering new console asm and new control board. Ordered parts ."
Blake C.
MICROWAVE WHIRLPOOL WMH31017HZ Diagnosed unit and replaced interlocks on unit was still getting code to pop so changed board out with new. After changing board propblem still occurring. Called tech line and found cabinet is bent and unit is in repairable at this time of service.
Blake C.
WASHER ROPER RTW4516FW2 "Diagnosed unit and unit is leaking water from tub, ordering g parts 10-21. Units other functions are working as designed."
William L.
WASHER WHIRLPOOL MHW6630HW0 "F8E1, tested water valve functions, tested ok, ran self diagnostics cycle , found no errors codes, cx seeing FL & LO errors before spin cycle, ordered latch Assy for unit.; ordrng 1 W11316250 (latch)"
Tyler F.
REFRIGERATOR WHIRLPOOL KRFF507HPS Customer stated that the unit is making noise. Found damper is loud ordering damper not in stoxk.; ordrng 1 WP-WPW10479155 (Damper)
Erick S.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Cycled unit and found unit not making ice due to ice fan not running. Reprogram main control and tested fan. Fan is now running and ice maker no longer has error code. Did find freezer light not working. Unit will need new module ; ordrng 1 W10695459 (module)
Erick S.
REFRIGERATOR KITCHEN AID KRFC704FPS "Cycled unit and found unit with ice maker out of positioned. It has overflexed and cannot go back to home position, unit will need new ice maker,; ordrng 1 W11115534 (icemaker)"
Andrew P.
REFRIGERATOR KITCHEN AID KRFC302ESS Removed and replaced refrigerator and freezer door gaskets. Five customer to leave refrigerator doors close as long as possible to three hours so door gaskets have chance to form two cabinet. Job complete
Rod H.
WASHER WHIRLPOOL WTW4955HW1 Rinse led stays on with no action to components Confirmed ......drive belt had been thrown off of drive assembly. Reinstalled with no recurring issues.........as designed op restored.
Darren A.
OVEN WHIRLPOOL WOD93EC0AS05 "Replaced lower oven door lock, cycle tested, checked for codes-none present. Working normally."
Tyler F.
REFRIGERATOR WHIRLPOOL WRT511SZDM00 Customer stated door handle broke again. Removed and replaced handle tested all works good at this time.
Kenneth M.
REFRIGERATOR WHIRLPOOL WRS325FDAB06 Found unit leaking water. Found drain line blocked causing water to drain slowly and back into freezer. Remived blockage and tested unit. Unit is working properly. Rescheduled customer for wednesday 10-21-20; ordrng 1 WPW10515057 (Light)
Tyler F.
OVEN JENN-AIR JMW2427DS02 Customer comncerned the microwave wasn't working found console had changed the model number to a different model number when the settings set console to correct model number all works at this time.
Juan G.
WASHER MAYTAG MVWC565FW0 "Replaced all listed parts. Calibrated unit, ran diagnostics. All unit’s ops check fine at the time of service."
Kenneth M.
RANGE WHIRLPOOL WFG505M0BS3 Found top not igniting. Found unit has to be ignited with match. Oven works. Ordering module and ignition harness. Rescheduked customer for wednesday 10-21-20; ordrng 1 W10836473 (Switch harness) and 1 WPW10110523 (Module)
Jack R.
WASHER WHIRLPOOL WFW87HEDW0 Found pump to be bad. Tested unit and saw that was the problem. When we were out last unit hasn’t been acting up other then the pump. Replaced tested and checked out. Job completed
Erick S.
DISHWASHER WHIRLPOOL WDT970SAHZ Cycled unit and found unit not wired properly causing unit to tripped breakers. Corrected power cord and wire nuts. Retested unit and unit power is on and passed all test with no fault at the time of service. Job complete
Erick S.
DISHWASHER WHIRLPOOL WDF560SAFM1 Upon arrival found unit full of water. Tested drain pump and found it not responding. Accessed drain pump and found bad connector causing failure. Replaced with new connection assembly. Retested it and unit now draining. Unit passed all tests with no failure. Job complete
J.E. T.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Cycled unit and found refrigerator leaking from filter bypass. Filter bypass it will have to be replaced. .; ordrng 1 W11346623 (FILTER BYPASS)
Kenneth M.
WASHER MAYTAG MVWB755DWO Installed console and tested. Unit is working properly. Cusyomer approves function.
J.E. T.
REFRIGERATOR MAYTAG MFI2570FEZ07 Cycled unit and found unit not producing ice. Checked icemaker and found ice in Icemaker proceeded to check heater and found icemaker heater not coming on. Icemaker will have to be replaced.; ordrng 1 W10884720 (harns-wire) and 1 WPW10300024 (icemaker)
J.E. T.
REFRIGERATOR KITCHENAID KRFC704FPS01 Installed icemaker and now found fill tube connection not making good contact and not allowing ice marker to fill. Took quick pic. Fill tube assembly will have to be replaced did.
Kenneth M.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Indtslled diffuser and tested unit. Unit is now working properly. Customer approves.
Enrique R.
FREEZER WHIRLPOOL WRS325SDHB01 Techline Sr#7729076950 . Refrigerator developed a 4 inches liner crack . Techline provided p#8212572 ( liner repair kit ) . Please order part .; ordrng 1 8212572 (repair kit)
Kenneth M.
WASHER WHIRLPOOL WTW5000DW1 Found unit not filling properly not allowing cycles to go through properly. Replaced water valve and tested unit. Unit is now working properly. Customer approves function.
Kenneth M.
WASHER MAYTAG WTW7500GC2 Found unit not working properly. Making noise. Found unit had rotor nut dropped down causing rotor to drag in floor. Aplkied loctite and reinstalled rotor. Tested. Unit is working properly.
Kenneth M.
DRYER AMANA NED4655EW1 No heat. Found unit with bad thermal fuse. Reokaced and tested. Unit is now working properly. Customer approves function at this time.
Enrique R.
WASHER AMANA NTW4516FW0 "Customer concerns , wet clothes at end of cycle . In diagnostics found , long fill and overload error codes . I called techline sr#7729080596 , ran test for water pressure . cold/hot water ok . Techline instruct to install new central electric . Installed new part , performed calibration , ran normal wash cycle . Washer fills/drain and won’t advance . Called techline again , spoke with Rick Sr#7729081274 , please order wire harness and valve .; ordrng 1 W10678690 (harns-wire) and 1 W11210459 (valve)"
J.E. T.
REFRIGERATOR WHIRLPOOL WRF767SDHZ01 Installed new parts every tested unit unit that’s autistic time of service. Job complete
Isidro L.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "On arrival cx stated unit was not cooling in refrigerator side, on inspection found freezer section frosted over, and refrigerator side missing a diffuser, as well bad thermistors,; ordrng 1 W10316760 (thermistor) and 1 W11199204 (diffuser) and 1 W11208347 (duct-air) and 1 W11220371 (heater) and 1 W11371382 (CONTROL ) and 1 WP2315539 (motor-evap) and 1 WPW10384183 (thermistor)"
Raymond D.
RANGE WHIRLPOOL KFGC558JSS00 "Upon arrival unit keeps clicking on all burners after they are lit. Not sensing flame, need spark harness and module.; ordrng 1 W11319687 (SPARK MODULE) and 1 W11344433 (HARNESS)"
Raymond D.
FREEZER WHIRLPOOL WRX735SDHZ03 Upon arrival cx states unit has slow ice production closer to the end of the day around 6pm. Unit is making ice and dispenser has a solid stream of water. Need to monitor temps and contact tech line.; ordrng 1 DATALOGGERS (DATA LOGGERS)
J.E. T.
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Cycled unit and found no issues with refrigerator inspected freezer door and doors completely sealed and no frost found at time of service. Informed customer that unit is operating normally. Job complete
Raymond D.
WASHER MAYTAG MVWX655DW2 "Upon arrival cx states unit thumps. Found stripped hub. Cannot remove washplate, siezed to gearcase shaft. Needs to forcibly remove gearcase and washplate. ; ordrng 1 W11035751 (gearcase)"
J.E. T.
WASHER MAYTAG MVWB835DW5 Cycled unit and found error code F0e4 Indicating high water temperature at final spin. Found water heater to be too high. Also f0e3 Indicating washer being overloaded inform customer Not to overload unit. Ran test cycle and unit passed all test. John complete
Raymond D.
REFRIGERATOR KITCHENAID KBSD608ESS01 "Sterling SR 7729085432 upon arrival cx states unit has small gaps in crisper drawers, also frost in fc on upper liner. Found door seal is sealing no light on LED test. Per tech line, use per a gum to create backing for the door seal and force it to close. Needs gum sealer.; ordrng 3 W10688359 (sealer-gum)s"
Enrique R.
DISHWASHER KITCHENAID KDTM604KPS0 "Installed console assembly and door panel . dishwasher now works as designed , no leaks ."
Andy H.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Needs valve , fan , heater; ordrng 1 W10846539 (evaporator fan blade) and 1 W11087201 (heater) and 1 WPW10341329 (water valve assy)"
Enrique R.
DISHWASHER KITCHEN AID KDFM404KPS0 "Installed new valve , all functions tested normal at time of service , no leaks ."
Enrique R.
DRYER WHIRLPOOL CGM2745FQ0 "Customer concerns , dryer not heating ( long dry time ) . Found dryer was heating up , but not cycling correctly . Installed new thermostat and thermal cut off . All functions tested normal at time of service ."
Andy H.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Needs thermistor and Data logger per techline ; ordrng 1 W10316760 (thermistor)
Andy H.
REFRIGERATOR WHIRLPOOL WRS588FIHB00 "Freezing in fresh food compartment, need damper and thermistor ; ordrng 1 W10316760 (thermistor) and 1 W11236851 (diffuser)"
Enrique R.
WASHER MAYTAG MHW6630HW0 "Installed new bellow , ran quick wash cycle test . All functions tested normal at time of service , no leaks ."
Andy H.
WASHER WHIRLPOOL MHWE201YW00 Leaks bellow ; ordrng 1 WPW10381562 (bellow)
Andy H.
REFRIGERATOR KITCHENAID KRSC703HPS00 Needs thermistor customer is going defrost unit for part install ; ordrng 1 W10316760 (thermistor)
Andy H.
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Needs water tank missing the water fitting ; ordrng 1 W11346622 (WATER TANK W11346622)
Andy H.
REFRIGERATOR WHIRLPOOL KRSC703HPS00 "Unit has a restriction need more parts, three way valve n drier; ordrng 1 W11429997 (VALVE W11429997) and 1 WPW10143759 (dryer)"
Andy H.
STACKED UNIT WHIRLPOOL WDT710PAHZ1 "Not turning on, found screw not in where control is mounted. Reinstalled and tested unit working properly"
Perion R.
REFRIGERATOR WHIRLPOOL WRT312CZJB00 Compressor is running loudly but blowing out warm air into freezer. Most likely will need sealed system repair; ordrng 1 W11368877 (EVAP) and 1 W11414303 (COMPRESSOR ASSY)
Perion R.
M/W OTR WHIRLPOOL WMH31017HS2 "Was sent with only the switch holder and not actual switches. Ordered switches , part number for assy must be wrong on site ; ordrng 1 W10211973 (switch) and 1 W10269458 (switch) and 1 W10269460 (switch) and 1 W10727360 (microswitch)"
Andy H.
WASHER MAYTAG MHW6630HC0 "Not draining and control does not work sometimes, found harness to control loose also looked at pump did not find anything in pump and draining good. Tested unit working properly"
Irvin F.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "CX having issues with cooling. Says the unit makes ice but it’s wet. Checking the system found fresh food evap coils ice up. The dampener is stuck open. TheHMI dimming. replacing control, and dampener. ; ordrng 1 W10843055 (cntrl-elec) and 1 W10848301 (cntrl-elec) and 1 WPW10248595 (control)"
Irvin F.
RANGE AMANA ACR4303MFW4 Larger element is out. Switch places with rear element came on. Replacing elements. ; ordrng 2 W11396790 (ELEMENT LARGE)s
Andy H.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Fresh food door not closing, adjusted harness that was hitting door causing it not to close tested unit working properly"
Irvin F.
WASHER MAYTAG MVWB835DW4 The unit has a cracked lid. The door will not close without breaking pieces off. This is the third door to be replaced. The suspension is weak. ; ordrng 1 W11130356 (suspension) and 1 W11399226 (HINGE ) and 1 W11401116 (HINGE)
Irvin F.
REFRIGERATOR KITCHENAID KRMF706ESS01 "CX says the Ice maker & dispenser shuts off, and won’t work. They Remove power and restore, ice will work. Unit not dispensing the ice, and not making ice. Water drips from the dispenser. CX REMOVED POWER, 10 minutes RESTORED power ice production began. CHECKED the unit ice maker test mulli, thermistors The unit has an intermittent issue. The led is out in the frezer. The only issue known is led is failing. Replacing the led. ; ordrng 1 W10695459 (module)"
Perion R.
MICROWAVE WHIRLPOOL KOCE500EBS05 Bug is stuck in control panel and stuck in ui screen unable to remove bug. Will need to replace control panel ; ordrng 1 W11093255 (panl-cntrl)
Leon M.
WASHER MAYTAG MVWC565FW2 Cx states that unit is not working properly After running diagnostic check find that unit is off balance Readjust the legs.Unit working properly as designed
Rod H.
WASHER WHIRLPOOL WFW5620HW0 "Display won’t accept commands from key selectionsConfirmedDoor latch won’t stay closed and electronic mismatch indicated by fault indicator displayed.Ordering door lock, main control and user interface control consumer aware of possible excessive lead time on parts due to COVID- parameters.; rqstng P&A on 1 W11316250 (latch) and 1 W11319991 (cntrl-elec) and 1 W11322903 (cntrl-elec)"
Irvin F.
REFRIGERATOR WHIRLPOOL WRS588FIHB00 "Removed fresh food door. Installed replacement. Set level legs. Door is open closing properly, no damage. All ops normal."
Rod H.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Frost in ffd compartmentConfirmedFfd defrost had failed.Ordering fresh food evaporator fan/harness assembly, main control, main user interface deli user interface main controls compromised due to low voltage dim displays can compromise proper refrigeration processes.; ordrng 1 W10830278 (cntrl-elec) and 1 W10843055 (cntrl-elec) and 1 W11033168 (harns-wire) and 1 W11092502 (panel-ui) and 1 WPW10389152 (support)"
Timothy J.
REFRIGERATOR KITCHENAID KRMF706ESS01 "The drain pan is bowed and the unit needs Technical Service Pointer #: W11092686F performed on it. I am ordering parts for this and will need to return to perform this service pointer.; ordrng 1 W11087438 (motor-evap), 1 W11457241 (KIT)"
Leon M.
OVEN WHIRLPOOL WFG505M0BS3 Cx states that unit is not working properly After running diagnostic check find that outlet oven door glass is broken ; ordrng 1 W11051158 (glass-door)
Irvin F.
WASHER WHIRLPOOL WTW5105HW0 Installed missing bleach dispenser. No issues. Unit has all components.
Timothy J.
DISHWASHER WHIRLPOOL WDF330PAHS3 Checked for faults and ran a service test. Unit has no faults stored. The service test started but then the control went blank. Checked power at the control and found it had a roach infestation. Unit needs a new main control. ; ordrng 1 W11087226 (control elec)
Irvin F.
WASHER WHIRLPOOL WTW5000DW3 "Cx says the unit is not agitating, makes a clicking. Found the wash plate failed. Replaced washplate. Calibrated unit, passed. All ops normal. ; used 1 W10834890 (WASHPLATE) from stock"
Joe M.
DISHWASHER WHIRLPOOL KDTE334GPS0 Units detergent dispenser is not sealing correctly causing unit to leak. Unit also needs a new control because the buttons are sticking.; ordrng 1 W10861000 (detergent dispenser) and 1 W11165145 (console)
Joe M.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Unit is leaking from water valve causing it to fill dishwasher with water continuously. Ordering part will return Wednesday. ; ordrng 1 W11175771 (valve-inlt)
Rod H.
WASHER MAYTAG MVWB835DW0 Slow sterling entryConfirmed............found water valve connection at control at issue. Reconnected and as designed operation returned.
Perion R.
WASHER MAYTAG MVWB766FW1 Sounds like a bearing is loose in gear case. Will need to replace gear case. Unit is in tight space advise customer to have unit removed from tight space when we come back to work on it; ordrng 1 W11455453 (GEAR CASE)
Rod H.
RANGE KITCHENAID KSGG700ESS1 Returned to replace parts indicated and as designed op was restored.1 W11034208 (Control) and 1 W10833885 (Sensor)opaque
Perion R.
RANGE WHIRLPOOL WFG320M0BS3 Gasket for door looks worn and cx says heat escapes easily and door is too hot at times to touch. Will need to replace door seal ; ordrng 1 WPW10535778 (gaskt-door)
Perion R.
WASHER MAYTAG MVWX655DW1 One damper was damaged in packaging ordering dampers; ordrng 1 W11130362 (suspension)
Timothy J.
DRYER MAYTAG MEDC215EW1 Unit had a bad thermostat. Replaced and tested. Unit checks ok.
George Y.
WASHER MAYTAG MVW7232HC0 Found only council need facial okto order part.; ordrng 1 W11478526