Near Topanga, CA 90290
Isidore
Job Details: 01/21/2020
DISHWASHER KITCHENAID KDTE334GPS0 "64 84 drain motor WPW10531320 error verified, part WPW10531320 ordered; ordrng 1 WPW10531320 (drain pump)"
Near Bakersfield, CA 93311
Dane
Job Details: 01/21/2020
WASHER WHIRLPOOL WFW6620HW0 Upon arrival the unit was not draining the water. Found drain cut faulty. Removed and replaced drain pump and tested unit.
Near Topanga, CA 90290
Isidore
Job Details: 01/21/2020
DISHWASHER WHIRLPOOL GU3600XTSY1 "Found air gap restriction, cleared . Test dishwasher operation ok at this time.Note has water backing out of air gap, needs plumber to cleared house plumbing"
Near Upland, CA 91786
Tyler
Job Details: 01/21/2020
REFRIGERATOR KITCHENAID KSSC48QMS02 Customer stated that the unit is not cooling. Found control board relays are shorting. Ordering control board kit in stock.; ordrng 1 W10818296 (cntrl-elec)
Near Hesperia, CA 92345
Cesar
Job Details: 01/21/2020
WASHER MAYTAG MVWX655DW1 Replaced control calibrated and tested good basket sensor also replaced unit in good working condition
Near Victorville, CA 92395
Cesar
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Found unit not level causing ice maker to make uneven size cubes and cubes are getting stuck because of it. Cleared ice ice maker cycled instruct to level unit
Near Rancho Cucamonga, CA 91730
Tyler
Job Details: 01/21/2020
DRYER WHIRLPOOL WGD4800BQ Ustimer stated that the dryer is making noise. Found failed roller. Replaced rollers with dryer repair kit. Tested all works good at this time.; used 1 4392065 (DRYER REPAIR KIT) from stock
Near Fontana, CA 92335
Tyler
Job Details: 01/21/2020
WASHER WHIRLPOOL MVWX655DW1 Customer stated that the unit is filling with water when not in use. Removed and replaced valve assembly. Tested all works good at this time.
Near San Bernardino, CA 92404
Tyler
Job Details: 01/21/2020
WASHER WHIRLPOOL WTW4955HW0 Customer stated that the unit would not come on. Checked unit for error codes. Found no error codes present. Calibrated and cycle tested unit. All is working to specs at this time. Customer had unplugged unit for awhile and started to work after that.
Near San Bernardino, CA 92407
Tyler
Job Details: 01/21/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Customer stated that the unit is not draining the water. Cycled tested dishwasher and found unit is draining properly. Calibrated unit all works good at this time. Found plugged drain hose. Fixed and tested.
Near Bakersfield, CA 93313
Patrick
Job Details: 01/21/2020
RANGE WHIRPOOL WGG555S0BS03 "Found the unit having issues with the top burners not working. All knobs are broken. Manifold is leaking only one burner valve works. The spacer for the handle is cracked. Handle not secured. ; 1 WPW10204706 (manifold) and 1 WPW10410341 (spacer) and 4 WPW10506367 (knob)s"
Near Los Angeles, CA 91342
Raymond
Job Details: 01/21/2020
RESIDENTIAL REFR WHIRLPOOL WRF555SDFZ07 Replaced damper. Tested unit functions as designed.
Near Los Angeles, CA 91324
Randy
Job Details: 01/21/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 Replaced panel and housing but water still don’t work intermittent. Ordering water valve. ; ordrng 1 W11194380 (valve) and 1 W11312191 (valve)
Near Fresno, CA 93737
Jonathan
Job Details: 01/21/2020
M/W OTR WHIRLPOOL WMH31017HS2 Found interlock bad and vent making noise replaced parts and fixed venting
Near Los Angeles, CA 91326
Randy
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL KRFC300EBS00 Found unit is new install. No water but has ice in freezer. Water flow is there but water doesn’t get through water filter head. Needs new filter head housing. Ordering client needs Saturday; ordrng 1 W11346623 (WATER FILTER HEAD )
Near Baldwin Park, CA 91706
Stephen
Job Details: 01/21/2020
WASHER MAYTAG MVWX655DW0 "Replaced gear case, wash plate, motor, capacitor, splutch, belt, and screw. Ran diagnostics. No error codes found. Ran calibration, auto test cycle. Fills, agitates, drains, rinses,dispenses, and spins properly. Advised customer to run clean cycle with affresh cleaner monthly. Advised customer to do clean cycle with affresh cleaner 2 times before using washer. Complete."
Near Los Angeles, CA 91602
John
Job Details: 01/21/2020
WASHER MAYTAG MLE2000AYW "Secured All the connections on the main control board for the washer next to the drivers system, and the motor, and the door switches. Need a new wax switch.; ordrng 1 WP22002119 (motor-wax) and 1 WP22002162 (switch-dor)"
Near Modesto, CA 95358
Cruz
Job Details: 01/21/2020
WASHER MAYTAG MVWB766FW0 "Fixed for FTC- cx claims unit will turn at times hit & miss, ck for codes and found F6e2-F6-e3 UI and cntrl elec are not communicating with each other, I then installed new parts (cntrl elec, console) calibrated unit for wash performance, ran diagnostic test mode it completed, filled, wash, drain, spin, no codes, no leaks, cx ok repair. Cx has POP look at SD-QuickPics, send cx a survey please thanks."
Near Calabasas, CA 91302
Isidore
Job Details: 01/21/2020
DRYER WHIRLPOOL WGD4850HW0 Customer asked to reschedule has flood; schdld next appmnt for 1/23 THU !
Near Modesto, CA 95358
Cruz
Job Details: 01/21/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Fixed- installed new parts (harness, cntrl elec), deli UI is working, cooling and temps are working fine as well, cx ok repair."
Near Bakersfield, CA 93311
Jim
Job Details: 01/21/2020
DRYER WHIRLPOOL WED6620HC1 Refer to service pointer W11378591A. ; ordrng 1 W11086656 (motor-drve) and 1 W11373810 (SEAL KIT)
Near Modesto, CA 95358
Cruz
Job Details: 01/21/2020
WASHER MAYTAG MVWC465HW2 "Fixed for FTC- found latch to be clicking and will start a cycle, I then installed new part (latch) calibrated unit for wash performance, ran diagnostic test mode it completed filled, wash, drain, spin, lock & unlocked, no codes, no leaks, unit is working as designed, cx ok repair."
Near Glendale, CA 91205
John
Job Details: 01/21/2020
REFRIGERATOR KITCHENAID KRFC300ESS01 "Refrigerator was unplugged and sitting in the middle of the kitchen when I arrived, that being said. The compressor has failed and will need to be replaced. Part is on order.; ordrng 1 WPW10507886 (compressor)"
Near Los Angeles, CA 91326
Randy
Job Details: 01/21/2020
WASHER WHIRLPOOL MAV7700AWW Washer smells like something burning. Found unit bearings going out Unit not worth repairing multiple parts not available.
Near Stevenson Ranch, CA 91381
Raymond
Job Details: 01/21/2020
WASHER WHIRLPOOL MHW4300DW0 Cx states unit not dispensing fabric softener. Ran through service cycle and found cold valve 2 for fabric softener not flowing water. Cx declined repair "
Near Simi Valley, CA 93063
Aaron
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Checked operations unit deli controls is shorted and causing light to no work needs deli cover asm ordered parts ; ordrng 1 W11044862 (cover ASM )
Near Calabasas, CA 91302
Isidore
Job Details: 01/21/2020
DISHWASHER MAYTAG MDB8951AWB Found and verified door latch broken. Removed and installed new door latch test dishwasher operation working at this time.
Near Atascadero, CA 93422
Tom
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ00 "Customer not at location,reschedule on time availability."
Near Atascadero, CA 93422
Tom
Job Details: 01/21/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Found water trail from Float Switch, possibly leaking from Door Gasket. Order Door Gasket and Float Switch Assembly./Gasket - (WPW10524469)Float Switch Housing - (WPW10316267)Float Device - ; ordrng 1 W11035335 (float-asm) and 1 WPW10316267 (standpipe) and 1 WPW10524469 (gasket)"
Near Calabasas, CA 91302
Isidore
Job Details: 01/21/2020
DISHWASHER KITCHEN AID KDTE204ESS3 "Found F7E1 no heat verified wiring on thermostat worked loose came off recriminations connector and reinstalled terminal to thermostat. Test dishwasher heater ok at approximately 6 amps draw. Test dishwasher , ok at this time no new codes found."
Near Atascadero, CA 93422
Tom
Job Details: 01/21/2020
WASHER MAYTAG MVWC465HW2 "Reschedule customer on time availability"
Near Los Banos, CA 93635
Kenneth
Job Details: 01/21/2020
DISHWASHER WHIRLPOOL WDT730PAHV0 Installed harness. Went to install sunp assembly and found one mounting tab broken. Ordering sump assembly. Rescheduled for Wednesday 1-22-20; ordrng 1 W11085683 (Sump)
Near Bakersfield, CA 93312
Jim
Job Details: 01/21/2020
OVEN WHIRLPOOL WOD51EC0HS01 User interface goes dim; ordrng 1 W11297709 (console)
Near Madera, CA 93637
Kenneth
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Unit making ice. Custimer informed me things in fridge were freezing. Found damper not opening and closing properly. Ordering new damper. Rescheduled customer for wednesday 1-22-20; ordrng 1 WPW10196393 (Damper)
Near Bakersfield, CA 93311
Jim
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 Ice maker bail arm was stuck in the off position. Removed power module and used a heat gun to melt the ice that was built up. Reinstalled the module and the unit tested ok
Near Bakersfield, CA 93314
Chase
Job Details: 01/21/2020
WASHER MAYTAG MHW5630HC0 Found UI not communicating with CNTRL. Ordering new console. Cx needs Saturday appt.; ordrng 1 W11325569 (CONSOLE)
Near Bakersfield, CA 93312
Jim
Job Details: 01/21/2020
DISHWASHER WHIRLPOOL WDF550SAHS0 Water valve would not close and over filled the dishwasher. Replaced valve. Unit tested ok
Near Bakersfield, CA 93304
Patrick
Job Details: 01/21/2020
WASHER MAYTAG MVWB865GW0 Removed and replaced clutch. Noticed that there was oil that has leaked from gear case. Needs new gear case ; ordrng 1 W10811956 (drum assy)
Near Bakersfield, CA 93312
Jim
Job Details: 01/21/2020
REFRIGERATOR KITCHEN AID KFIS29BBMS02 "Leak in the seal system.; ordrng 1 W10276644 (compressor) and 1 W11116006 (evaporator), rqstng P&A on 1 WPW10364560 (solenoid), ordrng 1 WPW10443217 (valve) and 1 WPW10608485 (evaporator)"
Near Santa Maria, CA 93458
James
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Found unit with no fans working inside unit. Ordering new evap motor and blade. Also ordering new baffle control. ; ordrng 1 W11317276 (diffuser) and 1 WP2169142 (evaporator fan blade) and 1 WP2315549 (evap fan motor)
Near Bakersfield, CA 93304
Dane
Job Details: 01/21/2020
ELECTRIC RANGE MAYTAG WCC31430AB The parts for this call not received.
Near Bakersfield, CA 93312
Jim
Job Details: 01/21/2020
DRYER MAYTAG MGD8200FWO Unit working upon arrival. Reattached the vent hose that was off in the back. Ran a test cycle and all tested ok
Near Thousand Oaks, CA 91320
Aaron
Job Details: 01/21/2020
REFRIGERATOR JENN-AIR JFX2897DRP02 "Found unit step valve sticking not shifting between the 2 evaporators needs new step valve and dye drier ordered parts; ordrng 1 WPW10143759 (dryer) and 1 WPW10443217 (valve)"
Near Santa Clarita, CA 91321
Randy
Job Details: 01/21/2020
WASHER WHIRLPOOL MHW5500FW1 "Removed and replaced control, panel. Now ok. Doesn’t need latch. Job complete"
Near Bakersfield, CA 93301
Patrick
Job Details: 01/21/2020
DISHWASHER KITCHENAID KDTE204ESS1 Removed and replaced tracks. Tested unit. Allops chedked good
Near Los Angeles, CA 91335
Andrew
Job Details: 01/21/2020
DRYER WHIRLPOOL MGDB835DW4 "Dryer makes loud screech noise randomly. Removed front panel and checked unit. Could not determine what was causing noise. Replaced idler pulley, unit still made noise. Ordering front and rear bulkhead and drum. Left rest of dryer kit at Cx home ; ordrng 1 W10626460 (drum) and 1 W10861007 (bulkhead) and 1 W11135007 (bulkhead)"
Near Bakersfield, CA 93308
Patrick
Job Details: 01/21/2020
DISHWASHER KITCHEN AID KDTM704ESS Found the units seal for the dispenser off. Reinstalled and secured. Tested unit. All ops checked good
Near Bakersfield, CA 93307
Patrick
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Removed and replaced harness. Tested unit. All ops ch3dked good
Near Clovis, CA 93612
Jonathan
Job Details: 01/21/2020
WASHER WHIRLPOOL MVWC565FW1 Found lid lock bad also control not responding replaced tested working to spec
Near Rancho Cucamonga, CA 91737
Tyler
Job Details: 01/21/2020
WASHER WHIRLPOOL WTW5000DW2 Customer stated that sometimes she has to unplug unit to reset to start. Removed and replaced main control part number W11116590 invoice 10467765. Tested all works good at this time.
Near Los Angeles, CA 91307
Andrew
Job Details: 01/21/2020
DRYER WHIRLPOOL WGD4850WH0 Cx stated unit was taking long time to dry. Cx was using low heat cycle for heavy fabric items. Instructed Cx on proper cycles for different types of fabrics and proper care of unit. Also advised Cx to get a rigid vent for dryer because the soft vents can collapse and cause drying issues. Unit working as intended
Near Thousand Oaks, CA 91320
Aaron
Job Details: 01/17/2020
REFRIGERATOR MAYTAG MFI2570FEZ06 The correct address is 570 Camino Agua DulceNeeds a 4 call count Checked the unit compressor was cold checked the relay 120 volts to in replaced relay tested the compressor is bad shorted out bad needs new compressor and main board; ordrng 1 W11043763 (cntrl-elec) and 1 W11209866 (COMPRESSOR )
Near Shafter, CA 93263
Andrew
Job Details: 01/17/2020
DISHWASHER KITCHEN AID KUDS30IVWH4 Customer stated unit was not starting and light was blinking. Plug-in unit try to enter diagnostics and Unit would not enter into diagnostics. Heavy duty light would flash rapidly and when you touch keypad a second light would come on and blinking rapidly. Remove door panel and disconnected auxiliary fan plugging it back in to see if that would work. He was still having same issue most likely it is a stat key on the keypad or Shorty keypad order and keypad for customer; ordrng 1 WPW10250017 (panel-cntl)
Near Oxnard, CA 93036
Joe
Job Details: 01/17/2020
WASHER AMANA NTW4516FW2 "Units transmission is leaking oil bad causing oil to get inside of all the parts underneath. Ordering parts.; ordrng 1 285565 (agitator assy,comp) and 1 W10721967 (drive pulley) and 1 W10890624 (motor-drve) and 1 W10913953 (actuator) and 1 W11162561 (CAPACITOR ) and 1 W11255272 (gearcase) and 1 WPW10006384 (drive belt)"
Near Oxnard, CA 93035
Joe
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Units lights won’t shine due to control not powering them. Ordering parts.; ordrng 1 W11224256 (cntrl-elec)
Near Los Angeles, CA 91325
Randy
Job Details: 01/17/2020
RANGE WHIRLPOOL WFG550S0HZ0 Found unit complaint won’t heat evenly found stays at 170 doesn’t go higher cooks uneven. Door switch broken. Won’t turn off light and stops baking hear rod loose. Broke. Ordering parts. ; ordrng 1 9757239 (rod-dr switch) and 1 WP9757262 (swtch-lite)
Near Riverbank, CA 95367
Cruz
Job Details: 01/17/2020
WASHER WHIRLPOOL WTW8500BW0 "Needs more work- found water leaking will filling up, found a small crack at outer tub causing water to leak onto floor, cx states water will drip into basket by itself as well, ordering parts for unit. Needs authorization for parts need a 3 call count. ; ordrng 1 W10381078 (outer tub) and 1 W10853723 (valve) and 1 WPW10550152 (ring-tub)"
Near Oakdale, CA 95361
Cruz
Job Details: 01/17/2020
RANGE WHIRLPOOL WFG525S0HS0 "Needs more work- right burner is not turning on at times it take a while for burner to light, need to order burner for right side, installed new part (left burner head) left burner is now working as designed, cx ok repair. ; ordrng 1 WPW10515455 (burnr-head)"
Near Castaic, CA 91384
Michael
Job Details: 01/17/2020
OVEN WHIRLPOOL WGG745S0FS02 Cx states large center top burner flame is flow and the lower oven took an additional hour to bake a cake (took two hours when normal ice is 1 hour)Cx states rep on the phone told Cx that service fee parts and labor would all be covered.Removed oval center burner and found debris clogging the head. Instructed cx on proper maintained of range. Took quick picHave low foam on oval center burner head. Adjusted fuel level to max and still have very low flame.Started lower oven bake with lower panels removed. Ignitor glows and have ignition but flame blew out easily and did not reignite. Closed door and ran bake again and unit is heating as designed but appears to have wear gas flow. No change when running all burner heads vs one head so not a pressure issue. Spoke with Dave and possible have control board issue. Verified PL1 with Dave.No faults stored in control boardCalling techline to documentSr#7726714957Amp check on ignitor 3.2-3.6amp. If correct then possibl
Near Los Angeles, CA 91401
John
Job Details: 01/17/2020
OVEN KITCHENAID KEBU208SSS02 "The lower oven has no convection fan motors, the appliance manager is most likely the issue. The temperatures inside the upper oven possibly not recovering due to the main control or the thermistor or the bake element. Customer will look into buying a new oven"
Near Bakersfield, CA 93314
Andrew
Job Details: 01/17/2020
VENT HOOD WHIRLPOOL WVW75UC6DS2 Customer said that Unit was crooked and dripping oil down the back wall. Checked unit and installation of vent hood is incorrect. Unit is not level and slants to the left. It’s her vent hood will have to come down and be reinstalled and leveled properly informed customer that this is something that needs to be done by the insulation company in the manufacture of the home. This is a major installation issue not a minor one but unit is working properly
Near Santa Clarita, CA 91321
Michael
Job Details: 01/17/2020
DRYER MAYTAG MGDC215EW2 Cx states that unit will turn on and spin but when they put clothing into the unit the drum will not spin.Ran unit for several minutes and unit stopped spinning after approx 5 minutes. Removed clothing and was able to start unit spinning again immediately by pressing start button.Needs a drive assembly 4392065 as rollers are damaged and belt is ready to snap also ordering timer WPW10185981 as this one cuts power intermittently to motorReturn 12/30/19 8-12 requested; ordrng 1 4392065 (dryer repair kit) and 1 WPW10185981 (timer)
Near Lake Isabella, CA 93240
Jim
Job Details: 01/17/2020
WASHER GENERAL ELECTRIC HTWP1400F2WW "Replaced tub, motor, trans tube and seal."
Near Santa Clarita, CA 91321
Michael
Job Details: 01/17/2020
DISHWASHER KITCHEN AID KUDS30SXSS4 "Cx states water is still leaking from front corners of the door.Tech removed lower toe panel and ran normal wash cycle. Unit leaks under rinse cycle at corner of doors. CxTech raised unit as much as it will go as front legs were low and took quick pic as left front leg is bent so it says slightly.Unit is hard wired into home and has floor damage Tech cannot resolve issue and home owners do not care they want it fixed.Andrew is unavailable for support due to being in the field, advised to speak with Dave about situation.Dave is currently not available for support. Per Andrew this call should have gone back to RH.will call Dave away from home to proceed with call.Tub frame is bent causing wash assembly to leak under unit towards front needs tub assembly WPW10511197$334.7and sump assembly W10806703 $224.03Plus labor $225 needs autho; ordrng 1 W10806703 (pump&motor) and 1 WPW10511197 (tub-dishwr)"
Near Bakersfield, CA 93301
Jim
Job Details: 01/17/2020
DRYER WHIRLPOOL NGD4655EW2 Installed drive assembly kit. Unit tested ok
Near Clovis, CA 93619
Jonathan
Job Details: 01/17/2020
DISHWASHER WHIRLPOOL WDF330PAHB1 Found dispenser not open in test mode needs control; ordrng 1 W10919360 (cntrl-elec)
Near Oxnard, CA 93030
Joe
Job Details: 01/17/2020
WASHER WHIRLPOOL WFW92HEFC0 Unit had a sock stuck in the drain pump which only took me a few seconds to lean machine back and pull out. Only charging service call.
Near Madera, CA 93638
Kenneth
Job Details: 01/17/2020
MICROWAVE OVEN FRIGIDAIRE FFMV1645TS Installed blower switches and latch hook. Tested unit. Unit is now working properly. Customer approves function at this time.
Near , CA 93636
Kenneth
Job Details: 01/17/2020
REFRIGERATOR FRIGIDAIRE FGRU19F6QFD "Found unit Making noise every time you open the doors. Found unit lifted slightly to high cause the unit to vibrate On panel when the door is opened and closed. Dropped fridge side down just a hair to give clearance and tested unit. Unit is now working properly . Customer approves functons. ; (created new UIS, deleted prior attachment to UisID 225308)"
Near Madera, CA 93636
Kenneth
Job Details: 01/17/2020
DISHWASHER FRIGIDAIRE FFCD2413US2A "Upon arrival customer was concerned about heating. Ran unit through test cycles and found all functions good. Heater is getting hot. Informed customer of the lower wattage heater. And purging hot water line. customer approves. Instructed customer on proper soap usage and to leave dishes a little dirty when putting them in the dishwasher. Customer approves ; (created new UIS, deleted prior attachment to UisID 225155)"
Near Madera, CA 93637
Kenneth
Job Details: 01/17/2020
REFRIGERATOR FRIGIDAIRE LFSS2612TE1 Installed ice bin solenoid and drive bar. Tested unit. Unit is now working properly. Customer approves function at this time.
Near Madera, CA 93637
Kenneth
Job Details: 01/17/2020
REFRIGERATOR FRIGIDAIRE LFSS2312TF0 Found unit not adjusting temps. Found previous company did not fully click in new control board. Fully installed control and tested unit. Unit is now working properly. Customer approves function at this time.
Near Los Banos, CA 93635
Kenneth
Job Details: 01/17/2020
WASHER GENERAL ELECTRIC GFW430SSM1WW "Found unit making a banging noise. Found the pulley nut hitting metal cover in the back. Unit tilted back way to far. Properly leveled unit to give The proper support needed since unit is on a pedestal. ; (created new UIS, deleted prior attachment to UisID 224485)"
Near Glendale, CA 91206
John
Job Details: 01/17/2020
FREEZER KITCHENAID KRFF507ESS01 "Replaced a evaporator inside the refrigerator section, and a new dryer. Refrigerator tested good. Note, the refrigerator has been off for a couple of weeks. Customer complaint of ice, possibly around the drain trapped inside the freezer. Fridge raider tested good at this time."
Near Atwater, CA 95301
Kenneth
Job Details: 01/17/2020
RANGE WHIRLPOOL KSGG700ESS1 "Found unit not igniting. Found customer had the burner caps on the wrong burner head. Instructed customer on what caps went to what burner heads. And tested unit. Unit is now working properly. Customer approves function At this time. ; (created new UIS, deleted prior attachment to UisID 224999)"
Near San Dimas, CA 91773
Andy
Job Details: 01/17/2020
RANGE WHIRLPOOL WFG525S0HW1 Needs hinges; ordrng 1 WPW10299226 (hinge-door) and 1 WPW10299226 (hinge-door)
Near Glendale, CA 91201
John
Job Details: 01/17/2020
REFRIGERATOR KITCHENAID KSSC36QTS02 "The main control is out, the refrigerator will not turn on. Note, the part is no longer available. Can we confirm this. Can we find the customer a part somewhere?"
Near Simi Valley, CA 93063
Aaron
Job Details: 01/17/2020
REFRIGERATOR KITCHENAID KRFC704FPS00 "Called tech line tested unit said bin was full but empty , tech line said replace the icemaker , Ice maker $ 139.94 Tax 10.15 trip 115.00 labor 95.00 totaling $360.09 paid 265.09 check mr approved the est ordered part; ordrng 1 W10908391 (icemaker)"
Near Thousand Oaks, CA 91360
Aaron
Job Details: 01/17/2020
DISHWASHER WHIRLPOOL IDT930SAGX0 "Drain motor and pump asm ear was busted causing the drain motor to fall off , replaced tested unit not installed and could not test at this time"
Near Simi Valley, CA 93063
Aaron
Job Details: 01/17/2020
MICROWAVE AMANA AMV2307PFS3 "F1 E4 , SR#7726721289. Checked the tech line he said check all the connections to the main relay checked all the connections they were good and disconnected the brown wire to the main relay unit ran just fine he said check the interlock switches replaced the interlock switch is in main board tested operations unit is working as designed now; used 2 W10727360 (MICROSWITCH) from stock"
Near Simi Valley, CA 93063
Aaron
Job Details: 01/17/2020
M/W OTR KITCHENAID KMHS120ESS5 "Unit reads open close door even after they opened and closed the door, Unit needs new interlock switch kit est to replace is $255.77 mr approved the est ordered parts paid 135.77 today on card ordered part ; ordrng 1 W11244490 (INTERLOCK KIT )"
Near Santa Clarita, CA 91350
Randy
Job Details: 01/17/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 Found light not working also making noise. Light module out. Replaced module now working as designed noise came from shelf’s not on appropriately. Adjusted no more noise cx approves job complete.
Near Los Angeles, CA 91335
Randy
Job Details: 01/17/2020
WASHER WHIRLPOOL WTW5000DW2 Cx canceled at the door said someone come on Friday and fixed unit.. job complete.
Near Fontana, CA 92336
Tyler
Job Details: 01/17/2020
DRYER WHIRLPOOL WGD5000DW3 Customer stated that unit is not heating. Unit will heat once for me then stops. Ordering;g timer and control not in stock. Customer wants last call.; ordrng 1 WPW10185992 (timer) and 1 WPW10476828 (cntrl-elec)
Near Los Angeles, CA 91325
Randy
Job Details: 01/17/2020
WASHER MAYTAG MAH5500BWW "Service call 115. Cx approves. Unit makes loud noise when spinning. Found loud spinner assembly wearing out needs new outer and inner tub with support. Parts no longer available. 22002115 spinner assembly w balance ring. Price not shown 22004465 860 outer tub kit Labor 240 Over 1,100.00 dollars Better to get new washer cx okayed Collected 115.00 via cc."
Near Pasadena, CA 91105
Francisco
Job Details: 01/17/2020
DRYER MAYTAG MGD5630HW1 Cx had some personal stuff going on asked to be rescheduled.; saved tckt
Near Modesto, CA 95356
Cruz
Job Details: 01/17/2020
RANGE WHIRLPOOL WFE540H0ES0 "Fixed- installed all new parts (1 block terminal, cntrl elec, nut) i then test unit in a bake & broil cycle it heated fine, unit is working as designed, cx ok repair."
Near Monrovia, CA 91016
Francisco
Job Details: 01/17/2020
WASHER MAYTAG MHW6630HC0 Checked unit found dispenser drawer slowly leaking out of left lower corner. Ordering part and please reschedule upon part arrival.Sr#7726719471 TJ; ordrng 1 W10918521 (drawer) and 1 W10920132 (hose)
Near Saugus, CA 91350
Michael
Job Details: 01/17/2020
WASHER WHIRLPOOL WTW7000DW4 "Cx states lid latch is louder than when Cx first purchased unit and unit vibrates loudly.Found units legs were not down properly allowing unit to wobble slightly. Leveled units front legs. Tub spins freely by hand no noises heard. Agitator is tight as designedNo faults stored in control. Ran auto service test with cx present and passed all cycles as designed with no issues.Cx identified shifter engagement as noise she heard and is advised this is not,al operation and as designed.Cx is using proper soap and loading properly. Ran high speed spin and unit ops as designed and does not wobble now. Cx is now happy job complete"
Near Santa Clarita, CA 91390
Michael
Job Details: 01/17/2020
VENTHOODS WHIRLPOOL UXT5536AAS3 Cx states the vent hood buttons have pushed in again and become seized. Cx states it is defected.Took quick picture of unit.Unit was disassembled prior to tech arrival.Appears buttons are being pushed in too farTook quick pic of stuck buttons Tech advised cx that he would reassembly unit but if buttons were pushed too far into the housing again then a service fee and labor would apply. Cx states she doesn’t want the unit repaired she wants the unit replaced. Tech advised cx that we are a third party company and did not have that authority to replace unit.Cx denied repair due if unit breaks again outside warranty then Cx will be forced to fix it herself that is unacceptable. Documented with techline SR#7726717001 . Repaired unit and tested all operations several times with cx present buttons and unit op as designed. Took quick pic job complete Cx refused to sign work order
Near Fresno, CA 93705
Irvin
Job Details: 01/17/2020
REFRIGERATOR FRIGIDAIRE LFHB2741PFBA Cx says the fresh food ice maker is not operating. The evap assembly is ice over. The thermostat failed. NEEDS 24 HRS TO DEFROST THE FRIDGE FOR PARTS REPLACEMENT. ; ordrng 1 242094802 (heater-defrost)
Near Santa Clarita, CA 91350
Michael
Job Details: 01/17/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 "Cx states RC temps were warm and they found a large build up of ice on RC evaporator. Cx defrosted unit completely and then plugged unit back in.Tech removed deli drawer and found unit appears cooling but not a lot of ice build up on evaporator. Took quick picRC & FC thermistors pass.FC and RC evap fans op damper reads 23 as closed but tech can still feel air flow ordering damper control Test 6 defrost bi metal is closedAnd no mfg codes stored in controlRemoved all shelves to access evap. Verified control is opening and closing fully as designed. Had bad contacton defrost thermistor per R1 reattached thermistor and replaced all parts, unit is cooling as designed. Job complete"
Near Fresno, CA 93704
Irvin
Job Details: 01/17/2020
OVEN AMANA AER6303MFS2 "Cx says the oven is not operating. Found the power cord was improperly installed. Burnt out the red line. Replacing harness, and therminal block. ; ordrng 1 W11134840 (harns-wire) and 1 WPW10245259 (block-term)"
Near Los Angeles, CA 91343
Michael
Job Details: 01/17/2020
WASHER WHIRLPOOL WFW96HEAU0 Cx states soap dispenser is not working properly and the lights on the console are not working properly.Cx agrees to service feeUnits are shoved into a spare bathroom not a large workspace at all.Removed and cleaned out detergent compartment and is now clear had clogged soap debris preventing soap from exiting cartridge but ops as designed nowRan UI console test and all lights pass test as designed. No faults were stored in the controlRan auto service test with lid removed and unit passed all cycles as designed and now have soap inside the wash drum as designed.Cx was present for auto service test and is happy. Instructed cx on how to clear soap cartridge for future maintence.unit ops as designed job completeLabor $45 collected $160 by check #10065
Near Fresno, CA 93705
Irvin
Job Details: 01/17/2020
FREEZER WHIRLPOOL WRS588FIHV00 Cx says the door is not sealing. The new gasket is rippled. The door insert is separating from the door causing the gasket to gap. Need to replace the door this refrigerator has a different color; saved tckt
Near Santa Clarita, CA 91321
Michael
Job Details: 01/17/2020
WASHER MAYTAG MVWX655DW1 Gate code #6296Cx states unit will sometimes fail to start and struggle to agitate. Agrees to OOW service fee.Tub spins freely by hand no noises head. Ran manual hot and cold and have proper flow from both. Ran auto service test and unit filled as designed. But when agitation occurredWill agitate one way but not the other. Motor will not spin faulty motor W11283592 $186.01Labor $125 quoted $443.68Cx denied repair due to cost and states they will replace unit. Collected $115/service fee by card job complete
Near Fresno, CA 93720
Jonathan
Job Details: 01/17/2020
REFRIGERATOR KITCHENAID KBFN402ESS02 Found hinges loose lock tighten tested working to spec
Near Clovis, CA 93619
Jonathan
Job Details: 01/17/2020
DISHWASHER KITCHENAID KDTE104ESS4 Tested unit unable to find a leak or anything wrong with unit working to spec
Near Los Angeles, CA 91326
Randy
Job Details: 01/17/2020
COMPACTOR KITCHENAID KTTS505ESS0 Complaint makes noise. Cx has broken actuator needs new one scheduled for Tuesday ; ordrng 1 WPW10451270 (actuator)
Near Fresno, CA 93702
Jonathan
Job Details: 01/17/2020
WASHER WHIRLPOOL WTW7000DW3 Found water valve bad replaced tested working to spec