Local Reviews
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Michael M.
whirlpool washer WTW7500GW0 Upon arrival customer complaint was unit would trickle water and then shut down. Inspected and found bad water valve. Replaced valve W11165546 (Valve) and tested. Unit functions as designed; Job Complete.
Billy J.
whirlpool microwave WMH73521CS Call not connected Ramon’s recall apon arrival cx stated unit not operating states he gets door open door closed found 3 loosed wires that fell off door switches removed and replaced all door switches and crimped all wires on switches retested job complete; used 3 W10727360 (MICROSWITCH)
Billy J.
WHIRLPOOL WASHER WTW5000DW0 Upon arrival customer stated unit not agitating tested unit and found washplate was completely stripped removed and replaced retested job complete; Job Customer.
Billy J.
amana washer MVWX655DW0 Per office autho only covers parts apon arrival informed cx of service call and labor she stated she was not aware and already paid another company for service call referred cx back to Maytag cx not happy at all refused sc
James M.
whirlpool washer CAW35114GW1 Found unit with broken water inlet. Cold valve broken off. Ordering new water inlet valve. ordrng 1 W11210459 (WATER INLET), Replaced water inlet. Could not test unit due to no water hookups. No dents, dings, or blemishes on or around the unit caused by tech.
James M.
kitchenaid refrigerator KRSC503ESS01 Found old ice door sloppy. Allowing air into unit. Replaced ice door. Unit is functioning as intended. No dents, dings, or blemishes on or around unit caused by tech. ; Job Complete.
James M.
WHIRLPOOL DRYER MGDC215EW2 Installed dryer repair kit and tested unit. Unit now sounds normal and is functioning as intended. No dents, dings, or blemishes on or around unit caused by tech. ; used 1 4392067 (DRYER REPAIR KIT)
George Y.
whirlpool refrigerator WRS312SNHW00 Found refrigerator working ok customer concerns humming sound check compressor ok not hot fan ok customer instruct allow to drop temp 2 setting not much food in refrigerator Testing ok complete. No dents or dings cause by tech.; Job Completed.
George Y.
whirlpool range KGST307HBS9 Found range ui blank power ok intermently working or not need to replace control and ui customer decline complete no dents or dings cause by tech; Job Complete.
Erick S.
maytag dishwasher MDB7749AWB1 Upon arrival the touchpad was dead. Removed and replaced touchpad and tested unit. While testing unit found that unit would not turn off one door was open. Found unit with faulty door switch. Removed and replaced switch and tested unit. Unit functions normal now; used 1 W10727360 (MICROSWITCH)
Dane K.
kitchenaid refrigerator KRMF606ESS00 Removed and replaced wire harness and tested unit. Unit functions normal
Erick S.
whirlpool washer WTW5000DW1 Upon arrival the unit was giving a speed sensor fault code. When I tried to calibrate the unit the lights on the control came on but unit did nothing. Unit needs new control and new speed sensor.; ordrng 1 W10913953 (actuator), Removed and replaced control and shifter and tested unit. Unit functions normal now; Job Complete.
Dane K.
MAYTAG WASHER MVWB835DW Upon arrival the unit was leaking from the soap dispenser and was moving well in the spin cycle. Suspension failed. Removed and replaced suspension. Found hot water valve sorted and melted and melted drawer and housing. Remove and replace drawer and housing (housing) W10919352 (drawer) and tested unit. Unit functions normal now; Job Complete.
Dane K.
maytag dryer MGDB835DW Upon arrival of the unit was taking too long to dry the clothes. Found the gas coils short cycling and out of range. Removed and replaced coils and tested unit. Unit functions mobile now; used 1 279834 (2 COIL GAS VALVE SET)
Dane K.
FRIGIDAIRE FREEZER LFFH17F3QW Upon arrival the unit was not cooling. Found defrost heater shorted out and took out control and defrost timer. Removed and replaced control and timer and heater and tested unit. Unit functions normal
Dane K.
whirlpool washer KAWS850JQ2 Upon arrival of the unit would not drain. Found door switch physically broken not letting unit going to spin cycle to drain. Removed and replaced switch and tested unit. At that point unit made grinding noise and would still not draining. Found a coupler split. Removed and replaced coupler 285753A (COUPLING,MOTOR) and tested unit. Unit functions normal now; Job Completed.
Erick S.
kitchenaid refrigerator KRFF707ESS01 Cycled ice maker and found it leaking while filling. Accused ice maker and repositioned in ice box. Recalibrated main board. Ran test 57 and 45. Ice maker cycled and filled with no errors. Job complete.
Erick S.
MAYTAG WASHER MVWB850YG1 Found broken latch causing it not cycle. Accessed and latch is missing internal mechanism. Replaced entire latch assembly. Retested it through tests cycle and it passed all tests with no errors. Job complete. Used WPW10619844 (LATCH)
Erick S.
whirlpool refrigerator WRF767SDEM Model number matches but serial,is rubbed off. Found door chute not not sealing around housing causing an air leak and drip. Realigned and secure chute with holder. Retested it and found no gaps. Removed all moisture and ice. Retested it and it passed all tests job comp; Job Complete
Erick S.
maytag washer MVWX700XL2 Cycled unit and found unit making loud noise while agitating and spinning. Accessed gear-case and found stripped pulley and cam. Repalced cam assembly. Realigned spring, nut, and pulley. Retested unit and it passed all tests with no errors or noise. Job comp; used 1 W10721967 (CAM)
Erick S.
jennair microwave JMW3430DS01 Upon arrival found unit with f21 error indicating stuck error key. Replaced console. Retested it and it passed all tests with no errors. Job comp; ordrng 1 W11236901 (CONSOLE )
Erick S.
whirlpool washer MVWC565FW0 Found unit with weak suspension causing basket to be off balance and make noise, repalced both hub and suspension. Retested it snd it passed all tests with no errors. Job complete.
Erick S.
whirlpool dryer CEM2795FQ Cycled unit and found it not heating. Tested for voltage and found no voltage at terminal between l1 and neutral causing it not to heat. Fuses tested good along with ignitor. Tested unit at different outlet and it heated with no errors. Referred cust to an electrician to revise electrical error. Job complete.
Erick S.
ge washer GTW460ASJWW Cycled unit through diagnostics and found unit with drain error. Tested drain pump and found no voltage to it. Found bad connector causing error. Repaired connector, retested it and drain pump is now working. Unit drain water and spun. Unit tested Normal operation.
Erick S.
JENNAIR RANGE JGCP430WP02 Called techline and spoke with David. Found service pointer in regards to intermittently ignitor engaging. W10540279aW10495853. 20k W10370033bW10364850 15k ; ordrng 2 W10364850 (burnr-top)s and 1 W11106799 (burnr-head), Installed new parts on unit. Retested it snd it passed all tests with no errors. Job completed.
Enrique R.
maytag dryer MEDX655DW1 DRYER IS MAKING A LOUD NOISE AND HAS BURN SMELL TO IT. Replaced all the parts on the list . All functions checked normal . Job Completed. Used 279816 (thermal cut off hi) 279838 (element,heater) 4392067 (dryer repair kit) WP8318268 (thrmst-fix) WP3977767 (thrmst-fix)
Enrique R.
WHIRLPOOL REFRIGERATOR WRX988SIBW01 ice maker not working . In diagnostics found E2 = motor lost position . I replaced the ice maker, truck stock . All functions checked normal at time of service . No leaks . ; used 1 WPW10764668 (ICE MAKER )
Enrique R.
WHIRLPOOL REFRIGERATOR WRX988SIBW01 ice maker not working . In diagnostics found E2 = motor lost position . I replaced the ice maker, truck stock . All functions checked normal at time of service . No leaks . ; used 1 WPW10764668 (ICE MAKER )
Enrique R.
whirlpool range WFC150M0EB1 heating elements and oven not heating up . I found f9e0 = miswired range . L1 on the terminal block was not connected correctly ( loose wire ) . I connected the wire . Tested the range . All functions checked normal
Enrique R.
whirlpool refrigerator WRS325SDHZ01 freezer frosting up . I found the evaporator was covered with frost . The thermistor was installed on the wrong tubing . I install it on the suction copper tube . All functions checked normal at time of service .
Enrique R.
MAYTAG WASHER MVWC555DW0 not washing correctly . In diagnostics, found F7e1= basket speed fault . I will need the gearcase , washplate , and basket hub. ; ordrng 1 W10528947 (drive hub kit), 1 W10902814 (washplate), 1 W11035751 (gearcase),Replaced the gearcase , washplate , and drive hub . Performed calibration , ran a quick wash cycle test . All functions checked normal .
Enrique R.
WHIRLPOOL WASHER WFW94HEXW0 the unit shuts off . In diagnostics , found f6e2 = miscommunication between the customer and mcu , and f1e2 = mcu error . I will need both controls . ; ordrng 1 W10427967 (cntrl-elec), 1 WPW10374126 (cntrl-elec), Replaced the central electric and mcu all functions checked normal at time of service . No leaks
Timothy J.
ELECTROLUX WASHER EFME417SIW Lower has lint on it. Removed lint tested unit. Unit checks ok.
Timothy J.
kitchenaid refrigerator KRMF706ESS Inspected unit and found the FC door has a deformity on the upper portion of the door gasket. Defrosted freezer and steamed the gasket. Once soft it sealed to the cabinet.; Job Completed.
Timothy J.
whirlpool washer WTW5000DW 7-6(motor fault) 8-1(long fill)7-1(basket speed fault) . Ran a service cycle and found the unit does not agitate or spin. Found drain line installed too low in the drain pipe. Reset to specified level. Lifted unit and checked connections. Retested and found the unit now operates normally. No leaks noted.; Job Completed.
Timothy J.
WHIRLPOOL OVEN WFG320M0BS3 Removed damaged outer glass . Replaced with new glass. Unit checks ok. ; Job Completed.
Timothy J.
ge washer GTW485ASJWS Inspected unit and found the pump stalled. Removed pump and found sand inside. Cleared and reinstalled. Unit is now draining
Timothy J.
maytag washer MHW5100DW0 Unit was unplugged upon arrival. Unit is outside Customer plugged in the unit and it began to drain. Customer only has the cold valve connected and this is from a hose which needed to be connected to test.. Let unit drain until it stopped. Once the unit stopped draining I found an 8-1(long fill) 9-1(long drain),3-1(water sensor error. ) I created 3-1 when troubleshooting. Ran a service test. Cold water leaks out of the hot water valve because the unit is not connected correctly to a water source. When the unit spins and tumbles it teeters because it is not on a level surface. Customer states the unit is installed like this because the moved the unit so I could work on it. Connected water correctly, unit checks ok. No leaks noted.
Timothy J.
frigidaire refrigerator FFHT1814TW Inspected unit and found the air channel is frosted and the evaporator fan is stalled. Defrosted unit and tested. Unit checks ok. Instructed customer to ensure the doors are firmly closed. ; Job Completed.
Ian B.
whirlpool refrigerator WRX735SDHV00 Inspected unit and found the auger motor stripped. Unit needs a new auger motor and coupler.; ordrng 1 WP63052-2 (impeller) and 1 WPW10309868 (motor), Removed auger motor and coupler. I had to completely strip the shaft to remove the auger coupler. Replaced damaged parts. Unit is good. Job complete.
Ian B.
whirlpool oven WOS51EC0AS04 Found the bottom oven liner slightly warped with chipping in the porcelain, caused by aluminum foil use. It does not appear to affect the function of the unit and is mostly cosmetic. Referred customer to page 8 of the use and care guide,Which states not to use any foil or liner for risk of permanent damage to oven cavity
Ian B.
whirlpool washer MVWC565FW1 Tech found unit had lid lock error code and lid lock not functioning. Replaced lid lock from truck stock and unit now tests good.; used 1 W10838613 (LATCH) Job Complete.
Ian B.
KITCHENAID DISHWASHER KDTE254ESS3 Tech found all components functional but there is an excess of suds from a recent rinse aid spill. Customer had overfilled the rinse aid compartment and it took three drains and fills with additives to remove excess rinse aid. After excess was removed, ran diagnostic cycle and unit now tests good. Advise customer to use next load as normal as it will be a calibration cycle. Job Complete.
Ian B.
whirlpool range WFG515S0ES1 Tech found unit had poor ignition in both front power burners. Adjusted burner heads andcleared pilot channel of manufacturing Debree. Unit now tests good and ignites reliably.; Job Complete
Chris M.
whirlpool refrigerator WRX986SIHZ00 The lights were flickering and eventually went out inside the refrigerator and freezer compartment. I pulled refrigerator out away from wall removed and replaced LED control board. I then powered Refrigerator back on. Lights are now functioning all functions tested good.
Chris M.
maytag washer MVWC565FW1 Entered washer in the diagnostics receipt a off-balance code. I cleared the error code and then ran a systems test. Was able to duplicate sound. Tipped the washer on its side so I could look underneath. Found guard to be hitting the pulley and belt creating a horrible sound.Reinstalled guard so I was not rubbing Any moving components. I then calibrated unit and ran another systems test everything is functioning properly now. Job completed.
Chris M.
KITCHENAID REFRIGERATOR KFIS20XVMS2 Customer needed refrigerator moved out From cabinet about a half inch. Moved refrigerator out and leveled it out with the legs. Customer is happy.
Ian B.
WHIRLPOOL RANGE KCGS950ESS Tech found that middle power burner outer ring Was out of place and allowing an excess of gas to escape before igniting. Adjusted burner cap until it was set in place. Unit now tests good with no further failures. Model and serial number not accessible. Acquired from receipt.; Job Completed
Irvin F.
whirlpool washer WTW5000DW1 Customer says the unit is noisy confirmed. The gearcase make a noise while braking. Replaced W11035751 (Gearcase) gearcase, calibration unit passed. All ops normal. ; Job Complete.
Irvin F.
frigidaire refrigerator FFHS2622MBQA Removed power from unit. Replaced ice bucket, auger motor and bar. Completed reassembly, powered unit. Tested, passed. All ops normal.
Irvin F.
frigidaire dishwasher FFBD2408NB10C NEW HOME DR HORTON, BUILDERS. Customer says unit not draining water, also leaks. The door seal has a depressed spot, replaced. The drain motor not moving water, replaced. Assembled and test DW, passed test no leaks, and drains. ; Job Complete.
Irvin F.
WHIRLPOOL WASHER MVWX655DW0 Customer says the washer is not finishing cycles. Checked error codes. Found 2 codes, F0/E5- OFF BALANCE, F7/E1- SPIN BASKET FAULT.Cleared codes ran components test, in spin test the tub was slipping, and wobbly during spin. Unit needs:SUSPENSION, HIB AND WASH PLATE; ordrng 1 W10528947 (drive hub kit) and 1 W10902814 (washplate) and 1 W11130362 (SUSPENSION ), Replaced components. Ran test check. Tested ok. Job complete.
Irvin F.
WHIRLPOOL DISHWASHER WDF330PAHB1 The dispenser door will not close and stay closed. Found failed retained clip. Replaced dispenser WPW10671905 (DISPENSER) . Ran test cycle, opened at proper interval, all ops normal.
Irvin F.
FRIGIDAIRE REFRIGERATOR FGSS2335TF0 The ice maker is not cycling. The unit is dead. Replaced the IM 241709804 (Icemaker), cycled and filled. All ops normal. ; Job Completed
Irvin F.
maytag washer MVWC565FW1 The unit is not going into spin. Found the actuator failed. Replaced actuator, test for operation good; used 1 W10913953 (ACTUATOR)
Cruz B.
WHIRLPOOL DRYER WED5800BW0 Inspected and tested unit. Found unit not heating, removed bottom panel and tested fuses found them to be good, tested element and found it to be bad, ck for voltage at wall outlet and found 245AC, ordering part element for unit. ; ordrng 1 WP3387747 (element),Installed new part element into unit. I then tested unit in a high heat cycle it heated fine, cx ok repair
Cruz B.
whirlpool refrigerator WRF555SDFZ05 instruct to place veggies & fruits in bags and to set crisper humidity control to low setting, cx stated that there is condensation inside crispers and glass, look at sd pics, cx is going to call wp Corporation about getting unit replaced because of all the issues the unit is having. Installed new parts (motor, impeller, spacer) into unit. Tested cube and crushed ice at dispenser it’s working as designed, cx ok repair.
Cruz B.
KITCHENAID REFRIGERATOR KFXS25RYBL4 unit that icemaker is not making ice, i then removed ice bin and found ice bin to be filled with ice, I cycled ice maker it cycled water filled mold, tested bi metal thermostat in diagnostic testing 06 it passed, tested 03 for fans they all came on, customer stated that they had power outage a few days ago customer wanted tech to inspected unit, temps and cooling are working fine. Unit working as designed.
William L.
whirlpool refrigerator WRF757SDEM01 Replaced ice maker & water line heater, ran test 56, 57, 45, ice maker tested ok . Job Complete.
William L.
WHIRLPOOL REFRIGERATOR WRX988SIBM03 ound unit shut down, cycled power to unit, tested thermistors in diagnostics mode, unit intermittently shutting down, only the lights work. Ordering control brds ; ordrng 1 W10843055 (cntrl-elec) and 1 W10848301 (cntrl-elec), Replace main control brd & ui brd, Checked all functions, unit operating as designed.
William L.
WHIRLPOOL REFRIGERATOR WZC5422DW00 Found unit outside with inner liner damaged at door gasket area, door gasket ripped off, sides & top dented sealed system burnt it , chassis at compresser mounting area crushed in, door hinges twisted. Trade partner ref# 772655336. Unit not repairable do to damage caused
William L.
whirlpool dishwasher WDF520PADM7 Installed top rack stop & rollers, top rack function operating as designed, instructed customer on cleaning filters. Used 2 W10888592 (Wheel)s WPW10082861 (STOP)
Kevin M.
MAYTAG WASHER MHW5100DW0 Unit has multiple issues. I found out of range thermistor giving error code for temp fault, I found door lock getting stuck in the locked position and unable to spring open, and found main control giving f01 error intermittently. Unit will need new thermistor, main control and door lock assy. Ordering parts. 1 W11029844 (cntrl-elec), 1 WPW10443885 (door lock), 1 WPW10467289 (sensor), Unit has multiple issues. I found out of range thermistor giving error code for temp fault, I found door lock getting stuck in the locked position and unable to spring open, and found main control giving f01 error intermittently. Unit will need new thermistor, main control and door lock assy. Removed and replaced main control, temp sensor, and door lock. Tested unit. All tests good.
Kevin M.
MAYTAG WASHER MVWC565FW1 Customer concerned with cycle times. I tested washer. All tests normal. Instruct customer on cycle times and different conditions that can make cycle times longer. Customer also has hot water turned off, instruct customer to use tap cold temp setting only or unit will need hot water.
Kevin M.
maytag washer MVWC565FW1 Customer concerned with noise levels of washer. I tested unit with load. All sounds normal. Instruct customer on normal sound levels. All tests good.
Kevin M.
kitchenaid dishwasher KUDS02FRBL1 Door slamming down when customer opens door. Found broken links on left and right side. Removed and replaced link assys with link kit 8194001 (link). Tested unit. All tests good. ; Job Completed.
Tyler F.
maytag dryer MGDX655DW2 unit will not heat. Checked thermal fuse and cut off. Igniter glows but will not ignite. Removed and replaced new coils and radiant heat sensor Tested all works good at this time.
Tyler F.
WHIRLPOOL REFRIGERATOR WRF992FIFM00 Ice maker is not working. Found freezer temp is set too high causing little to no ice production. Cycled ice maker and filled all works good at this time. Set temp in freezer to -2 and reset filter light for customer. All works good at this time.
Tyler F.
whirlpool refrigerator WRT518SZFM00 freezer door and refrigerator door not sitting properly and have gaps between the door seal and the cabinet. Removed and replaced spacers to space doors out so they can seal properly. Tested all works good at this time. Used 4 washers.
Tyler F.
maytag dryer MGDC215EW1 No heat and door handle broke. Ordering door handle and thermal fuse. Door handle is in stock at multiple coast locations please transfer.; ordrng 1 W10861225 (handle) and 1 WP3392519 (fuse-thrml), Removed and replaced door handle and thermal fuse. Tested all works good at this time.
Tyler F.
WHIRLPOOL OVEN RBS307PVS02 oven door is not shutting all the way found door hinges are bent causing the door to spring back. Replaced both hinges and door is still not closing all the way. Need to replace receivers.; ordrng 1 WP4455605 (hinge-recv) Removed and replaced hinges and receivers. Tested all works good at this time.
Steven W.
maytag washer MVWB880BW0 Found worn tub bearings, basket bushing worn, hub worn. Allow 2 hours. Long job. Needs bearing kit, basket, hub.; rqstng P&A on 1 W10549509 (basket) and 1 W10820039 (hub), Replaced bearing kit, basket hub. ( basket was hard to pull ). Cleaned bearing bore. Ran diagnostics- ok. Tested rinse & spin. Fills, agitates, drains, rinses,& spins properly. Advised to wait 24 hours for adhesive to dry, then run 2 clean cycles with affresh cleaner. Complete.; Job Complete.
Steven W.
maytag dryer MGDB765FW0 No heat. Power to igniter. Found broken igniter. Replaced igniter. Dryer is tumbling, heating properly. Complete.; used 1 279311 (IGNITOR KIT & BRACKE)
Steven W.
MAYTAG WASHER MVWC565FW1 Found customer forced open lid ( couldn’t open ). Replaced lid lock, reinstalled lid strike. Ran diagnostics- no error codes. Ran calibration, auto test cycle- passed. Unsafe, improper electrical. Using extension cord, adaptor( not grounded )- shock, fire hazard. Advised to call licensed electrician. Fills, agitates, drains, rinses,& spins properly. Advised customer not to force lid open . Complete. Used W11162438 (CNTRL) W10838613 (LATCH) W10876600 (PUMP-WATER) W10913953 (Actuator)
Isidore A.
whirlpool washer WFW85HEFW1 Found f5e3 verified door lock not opening but closing constantly. Removed boot and old door latch, installed new door latch. Test washer operation ok at this time.; Job Complete.
Isidore A.
whirlpool dryer WGD94HEAW2 Found thermal fuse open wp3392519, removed top panel control panel and front panel removed and verified fuse open installed new fuse, reinstalled panels and test dryer operation ok at this time.; used 1 WP3392519 (THERMAL FUSE)
Isidore A.
MAYTAG WASHER PAV3360AW Tilt washer forward, removed rear access panel, drain hose, tub hose and old pump. Installed new drain pump, reinstalled hoses and panel test for leaks ok test washer operation ok at this time.; Job Complete.
Cesar H.
WHIRLPOOL REFRIGERATOR WRS325FDAM04 Found freezer and refrigerator light flickering. Ordering both light assemblies. ; ordrng 1 WPW10515057 (light) and 1 WPW10515058 (light), Replaced light tested good ; Job Complete.
Cesar H.
maytag washer MVWC565FW1 Not advancing not spinning tested unit found failed latch unit attempted to latch but it’s not able to causing unit not to advance replaced failed latch all checked good ; used 1 W10838613 (LATCH)
Cesar H.
ge dishwasher GDF640HGM0WW not draining checked unit found pump trying to run but not spinning removed pump ran it on the ground and it ran reinstalled it and pump now spins could not find a reason for pump not turning before. If problem comes back recommend pump be replaced ; Job Complete.
Cesar H.
whirlpool range WFG515S0ES1 Upper door trim broken caused handle to fall off replaced failed trim reinstalled handle unit checked good ; Job Complete. Used WPW10310922 (TRIM-VENT)
Francisco S.
whirlpool refrigerator WRS588FIHV00 Customer stated unit is freezing some of his food and he also has frost build up on diffuser. Inspected return duct it is clear and evaporator fan was working ok. As I tested diffuser noticed a clicking noise that is abnormal coming from diffuser. Ordering parts to complete repair.; ordrng 1 W10316760 (thermistor) and 1 W11164593 (DIFFUSER ), Removed and replaced parts listed added silicone to connections. Asked cx to monitor temp and report any issues. Cx expresses they are unsatisfied about having to repair an appliance they have just purchased.; Job Completed.
Francisco S.
whirlpool refrigerator KFCS22EVMS8 Removed and replaced part listed W11177238 (MULLION RAIL), tested ops unit working as intended
Francisco S.
WHIRLPOOL DISHWASHER KDTE204EPA4 Removed and replaced parts listed tested ops and unit is working as intended at this moment asked cx to monitor a few cycles and report any issues.Sr#7722878679; Job Complete.
Bryan D.
whirlpool washer WFW7590FW0 Dispenser leaking even when not in use. Ordering soap dispenser assembly and handle. Did not reschedule due to part availability. ; ordrng 1 W10575334 (disp.drawer assy) and 1 W11223724 (HANDLE), Removed and replaced dispenser. Filled with detergent no leak found. Unit is now functioning as designed. No dents dings or scratches caused by tech. ; Job Complete.
Bryan D.
WHIRLPOOL DRYER WGD7590FW0 Unit is rattling when in use. Removed front panel noise is coming from back wheels. Unit needs a repair kit. Ordering a dryer repair kit; ordering 1 4392067 (dryer repair kit), Ran unit unit sounds normal. Found vent is rattling. Held down vent. Vent stopped making noise informed customer vent is what was causing issue. No problems with unit.
Bryan D.
whirlpool refrigerator WRT541SZDW00 tates water is still leaking onto top shelf. Inspected air return. Found no ice build up on any styrofoam no ice build up in freezer. Foam is still wet. Dripping is from foam drying out. Found no ice to cause water dripping. Drains are clear. Told cx to call if dripping doesn’t stop
Bryan D.
WHIRLPOOL WASHER WTW8000DW0 Upon arrivL cx states washer is not working...... ran diagnostics. Got error codes loss of power and off balance load. Ran diagnostics tests. Unit functioned as designed. Calibrated and tested again. Found no problems. Cx then stated smelling a burning smell and and 7nit turned off Sheila in wash. Removed top panels found no signs of burning any where. Removed back panel inspected ted wire harness found no signs of burning. Instructed cx on proper load techniques cx wanted me to stand there for. Whole cycle explained to cx I could not wait.
Bryan D.
kitchenaid refrigerator KFCP22EXMP4 Cx states hot after is coming from dispenser. Cx states she fills up bottles of water and after the 2nd or third one water begins to heat from dispenser. Explained to cx that there is only a 16 ounce water tank Nd after she uses that water it refills with water from supply. Only way water can come out hot is if it’s connected to a hot water supply. Cx became irate telling me she spoke with another company and they said it’s a problem with the fridge. I explained to cx that there was nothing inside of unit that will change the temperature of the water. I called techline to ensure there was nothing. Techline said that if water is coming from dispenser hot it’s because it’s hooked up to a hot water supply and she empties the water tank when filling the bottles of water and it’s takes tank hours to cool Cx still isn’t happy
Aaron B.
whirlpool refrigerator WRS325FDAM01 Replaced the light in both sections and icemaker , reset tested ops nml unit is working as designed
Aaron B.
whirlpool refrigerator WRS588FIHV00 Freezer was at 0° temperature Fahrenheit The fresh food section was inconsistent in the upper sections it was about 34°F in the middle to lower section it was about 38°F so what I did find was the set up for the deli cheese drawer was up to high recent air all the drawers and pantries to where the manufacturer wants them put allowed to weeks for the unit to normalize with all your food there to see how that works operating normal other than that; Job Complete
Aaron B.
KITCHENAID REFRIGERATOR KFIV29PCMS03 Checked unit temps 48°F in the fresh food section and -5° in the freezer section, checked fresh food evaporator for a frozen up evaporator, nope , asked if power outages have happened recently he said yes, turned power off to the refrigerator reset the unit tested unit started cooling in the freezer oddly it’s suppose to start in the fresh food section called tech line tested the fresh food fan it works in test 3 , test 4 went through that test in when the fresh food evaporator section was on unit did cool correct techline advised to replace controls in front est to replace the controls 479.76 mr approved the est Parts 227.68 tax 17.08 trip 115.00 labor 120.00 totaling 479.76; ordrng 1 W10759802 (cntrl-elec), Replaced the main board and touch control tested unit started cooling in the fresh food section operations normal.
Aaron B.
whirlpool refrigerator WRX735SDBM00 Needs 2 call count Unit fill tube for the icemaker has a hole in it needs a water valve and icemaker as well ordered parts ; ordrng 1 67006317 (tube-water) and 1 W10882923 (icemaker) and 1 WPW10349187 (valve), Replace the water tube to the icemaker and icemaker valve tested operations unit is working as designed their unit will fill up with ice with no leaks up top; Job Complete.
Jesus C.
WHIRLPOOL OVEN JJW9827DDP customer cancelled. Talked to customer and he needed the dial
Hector Z.
maytag washer MHW3505FW1 Customer states that unit is stopping mid cycle. Checked unit and ran diagnostics. Removed back cover and tested the pressure hose. Tested the pressure switch and replaced it. Also checked the drain pump per tech sheet overflow condition. Ran diagnostics and reran diagnostics passed. Unit is working as design.F8-E3. Overflow condition F3-E1. Water level system error; Job complete
Hector Z.
WHIRLPOOL WASHER MHW3505FW1 Customer states that unit is not completing cycle. Checked unit and ran diagnostics no error codes found. Removed back cover and ran drain cycle. The drain cycle was making a loud noise and not draining properly. Replaced drain pump and pressure switch. Ran diagnostics and passed. Unit is now working as designed.
James G.
whirlpool refrigerator WRT541SZDW00 Customer states that unit has condensation build up on freezer door. Checked unit and found some condensation on center mullion. Disconnected condenser fan and center mullion started to heat. Also found the freezer door gasket hanging. Sealed the liner on both compartments. Ordered part.KathySr#7722872200; ordrng 1 LW10646225 (dor-fip), used 1 WP482338 (ADHESIVE)
James G.
kitchenaid refrigerator KRFF507ESS01 Customer states that unit is not cooling. Checked unit and found the evaporator iced over. Customer will unit defrosted by the time I go back and service unit. Removed drawers and evap cover. Remover thermistor and installed new. Assembled unit and tested. Unit is now woking as designed
Hector Z.
WHIRLPOOL DRYER WET4027HW0 dryer not working. Checked unit and found faulty connection on terminal block. Adjusted and tested ok.
Hector Z.
kitchenaid dishwasher KUDS35FXSS9 Dishwasher leaking on the lower corners, found worn out door gasket. Ordered gasket; ordrng 1 W10300924V (door seal), Replaced door seal. Tested for leaks. Tested ok.
Hector Z.
kitchenaid refrigerator KRMF706EBS01 water sitting under the crisper. Checked unit and found iced up drain hole. Manually defrosted. Tested ok.
Hector Z.
maytag dryer MGDC215EW2 Dryer making noises. Disassembled dryer and tights all panels. Tested ok. Job Complete.
Michael M.
WHIRLPOOL DRYER WGD8540FW0 Unit gets power but will not start diagnosed bad main control W108754879; ordrng 1 W10875487 (cntrl-elec) Removed and installed new control. Unit ops starts spinning. Unit heats and ops as intended with no issues. Job complete.
Michael M.
maytag dryer MGDC215EW2 Customer instruct, customer was concerned with dark spot inside unit. Tech observed normal wear on inlet grating due to heat cycles. Unit ops as intended with no issues job complete.
Michael M.
WHIRLPOOL DRYER WHD5090GW Customer states unit is not drying. Have power to control. Verified 220v power at wall plug is good. No model / serial sticker on unit.R1 Documented with Assurance. No service was performed to unit; Job Complete.
Kenneth M.
whirlpool refrigerator WRS325FDAM04 Found unit not cooling properly. And making growling noise due to bad diffuser. Diffuser willl open and close and open and close and just constantly doing that. Ordering diffuser; ordrng 1 W11164593 (DIFFUSER), Installed diffuser and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician. ; Job Complete.
Patrick C.
whirlpool refrigerator ED2KVEXVQ01 Found the unit having a noise issue. Heard the noise when I arrived. It’s coming from the back. The condenser fan motor is bad. Needs new fan motor. 1 W10124096 (fan,motor), Removed and replaced fan. Tested unit. All ops checked good.
Patrick C.
whirlpool refrigerator WRT314TFDW00 Found unit no cool and hiss coming from the back. Cap tube and condenser leaking. Not sealed properly. customer was on vacation and not sure how long system has been open. Need to order compressor and condenser; ordrng 1 482801 (mount-tray) and 1 WPW10219348 (condenser) and 1 WPW10507886 (compressor), Removed and replaced parts. Vacuumed and recharged. Tested unit. All ops checked good ; Job complete.
Patrick C.
AMANA DRYER NED4655EW1 Found bad timer. Running heat too long causing the fuse to blow. Needs timer. ordrng 1 W10857612 (timer) and 1 WP3392519 (fuse-thrml), Removed and replaced parts still not working properly. Thermal cut off bad. Removed and replaced tested unit dryer works properly. Customer needs chimney sweep for dryer vent cleaning ; used 1 279769 (THERMAL CUTOFF)
Patrick C.
whirlpool refrigerator WRS325SDHZ00 Found the customer unable to remove the filter from the house. Piece of the housing popped off so the guide doesn’t pull the filter out of housing. Fixed housing and now the filter comes out properly; Job Complete.
Raymond D.
kitchenaid dishwasher KDTM354ESS3 Upon arrival water was left over and dishes are dirty when washing. Found hard water deposits on dishes but all ops are fine no codes. Instructed customer on proper use and care of unit, also discussed detergent and alternative product use as well.
Raymond D.
WHIRLPOOL REFRIGERATOR WRT519SZDM01 Upon arrival found food freezing. Inspected and found FC at -20F and RC at 0F. Found broken wire inside cabinet for thermistor. no repair available. ; Job Complete.
Raymond D.
whirlpool microwave RR-700 Upon arrival customer wanted unit checked for proper operations and no microwave leak. Inspected and found unit heating and cycling at proper intervals. Unit functions as designed. Found no microwave leaks.
Raymond D.
WHIRLPOOL REFRIGERATOR WRS325SDHZ01 Upon arrival unit was making a loud constant noise. Inspected and found temps set to max for both compartments causing unit to have long defrost times. Set to recommended settings and removed some frost from fan area. Unit quoted down. Instructed customer on proper use and care of unit.; Job Completed.
Raymond D.
kitchenaid cooktop KFGD500EBS00 Upon arrival customer had same complaint of LF burner with long ignition time. Need to replace DSI Harness and spark module, Replaced burner cap. Tested unit. Delay on burner even longer now. Verified that all means have been exhausted for repair, unit being sent for product review. Customer also stated lower oven not heating properly as well. Did not diagnose due to product review.; Job Complete.
Raymond D.
maytag washer MVWB725BW0 Upon arrival unit not working properly. Says unit starts to fill then shuts off. Found long fill code. Inspected and found loose connection at water valve. Secured connections and tested unit. Unit functions as designed.; Job complete.
Billy J.
maytag dryer MDG5500AWW Upon arrival removed and replaced all parts listed retested just glowed uninstalled gas line customer has no gas refereed her to gas company job complete; used 1 IGNITER (IGNITER)
Billy J.
WHIRLPOOL WASHER WTW5000DW1 Customer states unit is making noise no error codes on machine went thru automatic diognosis and could barley hear it sounded like its coming from motor or gearcase impossible to tell will order motor and replace gearcase cam and motor possible gearcase bad as well out of box ; ordrng 1 WPW10006487 (motor-drve), upon arrival removed and replaced all parts listed recalibrated and retested unit now operates as desighned job complete
Billy J.
whirlpool microwave WMH53520CS6 Customer states unit does not work sometimes tested unit and worked everytime I asked customer when unit would not work if it stated door or anything she stated she did not know homed out door switches. They test good removed and replaced door switches and interlocks retested job complete; used 1 W10727360 (MICROSWITCH)
James M.
whirlpool dishwasher WDT720PADM2 Customer stated unit not drying enough. Tested heater. Heater pulled 7 amps. Found rinse aid completely empty. Instructed customer on importance of rinse aid and referred back to care manual. Customer stated unit had large crack in tub but after inspection crack was just plastic seam line inside unit. No crack present. Unit is functioning properly. No dents, dings, or blemishes on or around unit caused by tech.
James M.
JENNAIR OVEN JMW2430WS03 Replaced harness wire and tested microwave and oven. Both operating with no errors. No dents, dings, or blemishes on or around unit caused by tech. ; Job Complete.
James M.
kitchenaid refrigerator KRSF505EWH00 Replaced thermistor and fan scroll. No dents, dings, or blemishes on or around unit caused by tech.
James M.
maytag refrigerator MFI2269FRZ02 Replaced slides on drawer and replaced filter.
James M.
MAYTAG WASHER MVWB850YW0 Replaced bearing and tested unit. Unit now functioning as intended. No dents, dings, or blemishes on or around unit caused by tech. ; Job completed.
George Y.
whirlpool dishwasher WDF520PADB7 Found dishwasher not draining replaced drain pump W10876537 (PUMP-DRAIN) testing ok complete. No dents or dings cause by tech.; Job Complete.
George Y.
frigidaire refrigerator LFHB2741PFAA Found refrigerator not making ice found fill tube plug replaced gaskets retested check out ok complete. No dents or dings cause by tech. Job Complete.
George Y.
FRIGIDAIRE REFRIGERATOR LFHB2741PFBA Found refrigerator interface control partial settings number dim and dispenser has a delay on dispensing . Replaced interface control and module testing ok complete. No dents or dings cause by tech.; Job Complete.
George Y.
whirlpool dryer WGD7000DW1 Found dryer door Handle cracked replaced Handle W10861225 (HANDLE) retested check out ok complete. No dents or dings cause by tech.; Job Complete.
George Y.
BOSCH REFRIGERATOR B22CT80SNS01 Found refrigerator Miller center bracket broken need to replace ok to order part having trouble getting part number . Office to let customer now wen part in.; ordrng 1 CENTERMOLLER BRACKET Installed part tested check out ok complete. No dents or dings cause by tech.; Job Completed.
Dane K.
whirlpool refrigerator WRF555SDFZ06 Upon arrival unit was not making ice. Found icemaker stuck in the middle of harvest and would not advance. Removed and replaced ice maker WPW10300024 (ICEMAKER) and tested unit. Unit functions normal now.
Dane K.
roper washer RTW4516FW Upon arrival of the unit would not turn on. Was getting voltage to control but it would not activate. Removed and replaced control and tested unit. Unit would not lock after control was replaced. Remove and replace lid lock and tested unit. Unit functions normal now; Job Complete. Used W10838613 (LATCH) W11170318 (cntrl)
Dane K.
KITCHENAID REFRIGERATOR KSF26C4XYW03 Upon arrival the unit was not cooling. Found the defrost by middle open. Removed and replaced by middle and tested unit. Unit functions normal now; used 1 WPW10225581 (BIMETL-DEF)
Erick S.
MAYTAG WASHER MVWX655DW Cycled unit through tests cycle and found it with shifter fault causing it not to spin. Tested shifter and found bad trac on it. Repalced shifter. Retested it and it passed all tests with no errors. Job domp; used 1 W10913953 (ACTUATOR)
Erick S.
whirlpool refrigerator WRS325FDAM Upon arrival found both compartment lights not working. Ice maker not filling to correct amount. Replaced ice maker and light. Units lights are now working. Ice maker cycled and filled with no errors. Ice maker dispense both types of ice. Job complete
Erick S.
frigidaire refrigerator LFHB2751TF Found air water leaking air causing unit to freeze veggies and per cool in rc. Replaced air tower and reinstalled all shelving. Retested unit snd unit is no longer leaking air. Unit is cooling to correct temp.
Erick S.
frigidaire refrigerator FFHB2750TD ok temp on unit upon arrival and found fridge at 66 degrees and fc at 60degrees.Inspected compressor and found it really hot windings are out range. Unit will need new compressor. Panel is not responding correctly or put unit into diagnostics cannot test damper. All 3 parts will need to be repalce,d; ordrng 1 242047603 (dryer-filter) and 1 5303918411 (compressor kit) Installed new parts on unit. PULLED VACUUM, recharged system,inspected for leaks and found none. Unit is now cooling in both sections. Job complete
Erick S.
amana washer NTW4516FW1 Found unt with fill error causing it not to do ace in wash, Found and connector on cold valve causing it not to fill. Repaired connector. Retested it and unit passed all tests with no errrors. Job complete.
Erick S.
ge refrigerator GSE25HGHBB Found pin hole in water line to ice maker causing it not to make ice. Removed pin hole for water tube. Used fitting to connector water tube. Retested unit and units water line no longer has leaks and ice maker cycled and filled, unit tested normal ops. Job Completed.
Enrique R.
MAYTAG DRYER MEDX655DW1 The push to start switch not working . I found the switch fell inside the console . I reinstalled the switch . Tested the unit . All functions checked normal .; Job Complete
Enrique R.
whirlpool dishwasher WDF520PADW7 Dishes not drying . I diagnosed the unit , no error codes . Ran a calibration test . All the components checked normal . I instructed the customer to use rinse aid/heat dry . The customer needed instructions . No leaks
Enrique R.
WHIRLPOOL REFRIGERATOR WRF535SMBM00 Inspected whirlpool refrigerator RC left door mullion broke from the door liner . I will need to replace the left door and mullion . ; ordrng 1 13107881SQ (dor-fip ss) and 1 WP12722803AP (rail-mulln), Replaced the rc left door and mullion rail . All functions checked normal at time of service . No leaks .
Timothy J.
whirlpool washer MVWB765FW2 Unit showing a 3-2 (inlet temperature) 0-4 (spin limited by water temperature) 0-3 (overload). Found the water valve had a bad sensor. Replaced 1 W11165546/valve and tested. Unit checks ok.; Job Completed.
Ian B.
whirlpool dishwasher WDF330PAHS2 Found all mechanical functions working at time of visit. Customer states that door was creaking loudly initially, but after placing a service call noise dissipated completely. Check determined that the noise was likely just from the short break in time For the door springs. Slightly adjusted bushings for better closure. Unit tests good. Job Completed.
Ian B.
WHIRLPOOL REFRIGERATOR WRX986SIHZ00 By customer description the frost reformed in a span of two days. This signifies a defective defrost thermostat as defrost heater components are all working. Need to order thermostat for repair.; ordrng 1 WPW10514110 (THERMOSTAT) Defrosted unit and installed parts. Unit now tests good. Advised customer that unit may take up to 24 hours to return to normal operating temperatures.
Ian B.
whirlpool washer WTW4616FW1 Tech found unit had no error codes stored, Removed and replaced suspension. Ran high speed spin test and unit has no excessive vibration. Ran diagnostics verification cycle. No failures. Unit is functioning as intended. Customers last load was twisted and attached to each other and balled up. This is due to bra hook grabbing lace edge of towel and other loose fibers. This will cause an imbalance. Feet are also very slick on the floor and causing a loss of traction. Advise customer that underneath unit needs to be cleaned to give the unit enough traction to stay in place.; Job Complete.
Chris M.
FRIGIDAIRE REFRIGERATOR FFHB2750TS3 Upon arrival found icemaker making ice and coil has a good frost pattern temperatures work should be also temperature in refrigerator is good. Found evap fan Motor was not running in freezer compartment. Old motor Out make sure you have proper connection it is now running. Also noticed freezer door was not shutting all the way which at times would make it so the fan does not run therefore having cooling issues in freezer. Having customer Watch temperature in freezer in a few hours if still an issue will need to do a sealed system will need to order a heat exchanger though. Other parts are needed from previous technician diagnostic; Job Complete.
Chris M.
WHIRLPOOL DISHWASHER WDF520PADB7 I went to replace console and noticed numerous other problems doorlatch is not engaging and also buttons that engage the start and also the drain are not functioning. Also could not enter dishwasher into diagnostics Power was dropping out when I go to start cycle or enter diagnostics. Ordering parts listed to complete repair. When parts come in Will come back and install; ordrng 1 W10849355 (button) and 1 W10906426 (cntrl-elec) and 1 WPW10653840 (door latch), On return visit replace control board and door latch and also Defective buttons. Cycled washer on all functions test normal. Job complete
Chris M.
bosch dishwasher SHP865WF5N 10 Customers issue is that dishwasher will not drain. Upon arrival I found water standing in the bottom of the dishwasher. They had E- 28 code. Also found washer to be in between a cycle it seemed. I reset power to the dishwasher found some debris in the drain line clear that out. Dishwasher completely drained out and started filling With water like it should. Cancel that cycle dishwasher went into a drain as designed. Having customer run a cycle to make sure completed drains like it should. All functions tested good at this time. Job complete.
Chris M.
WHIRLPOOL DISHWASHER WDF520PADM3 Customer states dishes were not getting clean and also The detergent pod but just sit on the bottom. I answered washer into diagnostics received an F4-E3 Error code Dealing with wash motor. Found wash mother to not be functioning at all. Removed and replaced all functions test normal dishwasher is now functioning like it should. Informed customer to have a licensed plumber come out that the vent pipe is plugged up and needs to be replaced so it can drain properly in the future. Job completed.
Chris M.
whirlpool refrigerator WRX988SIBM01 After being out here previously it was a no cool there is no way to determine if the icemaker was working or not due to it being warm.Anyways on today’s visit entered refrigerator in the diagnostics Ran test 56 found icemaker is timed out. I then ran test 59 could not get motor to rotate. Proceeded to replace icemaker then ran all my test again Plus a fill test. Icemaker is functioning like it should know everything else checks out good also. Job completed
Chris M.
whirlpool refrigerator WRS325SDHZ00 Customers issue is that water was not dispensing. Ice machine is functioning and filling with water I found the solenoid for the water dispenser not engaging. Replaced inlet valve bled air out of system all functions tested good everything is functioning properly. Job complete
Irvin F.
FRIGIDAIRE DISHWASHER FFBD2406NW3A Removed failed motor and drain pump. Replaced components. Installed new gasket. Completed install of unit. Powered and ran cycle, no leaks all ops normal. ; Job Complete.
Irvin F.
frigidaire refrigerator LGHB2867PF0 The IM, is powered not cycling. Right side main rail is broken sagging. ; ordrng 1 5303918493 (freezer ice maker) and 1 5303918690 (slide assembly), Removed failed slide, reinstalled new component. Installed Ice Maker, into FREZER. All ops normal.
Irvin F.
whirlpool dryer WED8740DW0 Customer says dryer is not operating. Confirmed issue. CX INSTRUCT, NEEDS ELECTRNCTIAN THERE IS NO POWER TO THE UNIT. checked power to the unit twice after tripping all breakers twice, no power coming from the outlet, informed customer of issue will call ELECTRICTIAN .
Irvin F.
ge washer GLWN2800DWS The cold valve solinoid failed to close, caused flooding in garage. Replaced valve and water level hose. Test fill unit failed. Pressure switch is the issue. Test fill failed. ; ordrng 1 WH12X10479 (switch pressure), Installed replacement pressure switch, and hose. Used whites cycle small/ medium to test water level, passed. All ops. Normal.
Irvin F.
whirlpool icemaker WRF757SDEM01 Water remains in tub, unit leaks. Found the drain motor was not fully connected, looks like it came off during a cycle reconnect to motor. The drain line was not set correctly. Set drain line, photo, and test for draining good. Leaks stopped. Customer instruct and install corrections all solved.
Cruz B.
whirlpool washer LSR6332KQ1 Inspected and tested unit. Found lid switch to be broken, spin cycle will not spin only If you push down switch with a key or flat head screw driver, found strike to be broken and lid to be warped as well, Ordering parts switch, strike, lid for unit. ; ordrng 1 3949247V (switch-plg) and 1 WP358684 (strike) and 1 WPW10193874 (lid), Installed new parts ( lid,strike,switch) into unit. I then tested unit in a normal cycle, it filled, agitated, drain, spin, unit is working as designed.
Cruz B.
WHIRLPOOL RANGE WFG525S0HS0 left and right front burners do not always light up, I then installed new part ( L & R burner heads) into unit. I then tested all burners and found them to be working as designed, customer ok repair.
Cruz B.
MAYTAG DRYER MVWX655DW1 Installed new parts ( gearcase, actuator, wash plate, cam ) into unit. I then calibrated and tested unit in a diagnostic test mode it completed wash drain spin lock and unlocked, ck for codes found none as well no leaks, customer ok repair. ; Job Complete
Cruz B.
whirlpool range WFC150M0EB2 Robert from wp tl said unit is working as designed, coils are red but does not broil water, I then tested all burners with a pot with water and found them to be working as designed, look at sd pics, instructed cxustomer how to use switches and to read the use & care guide, customer said ok , Robert from tech line give tech a code (UL858) ; Job Complete
Cruz B.
WHIRLPOOL RANGE WFC150M0EB2 unit is working as designed, coils are red but does not broil water, I then tested all burners with a pot with water and found them to be working as designed, look at sd pics, instructed customer how to use switches and to read the use & care guide, customer said ok
Cruz B.
whirlpool refrigerator WRX988SIBM03 Found evap cover and coils with frozen ice build up that is causing poor cooling inside refrigerator compartment, ice maker is barely producing ice, freezer is working fine, ordering parts cntrl elec, motor harness for unit. ; ordrng 1 W10843055 (cntrl-elec), 204.44, 1 W11087438 (motor-evap), Installed new parts ( motor evap, cntrl elec, support) into unit. I then inspected the following compressor lights cooling temps doors leveling ice and water dispenser gaskets fans are all working fine
Cruz B.
whirlpool refrigerator WRS325FDAW02 Inspected unit. Found unit leaking water from freezer compartment, found sheet of ice on liner, found drain tube to be frozen, found buttons on panel UI not working as well, customer as stated that filter housing door is broken, found duct tape to be holding door in place, ordering parts panel UI, tube, housing for unit. ; ordrng 1 W10862456 (housing) and 1 WP2205765 (tube) and 1 WPW10397956 (cntrl-elec), Installed new parts (cntrl elec, tube, housing) into unit. I then inspected the following compressor lights cooling temps doors leveling ice and water dispenser gaskets fans are all working as designed.
William L.
WHIRLPOOL REFRIGERATOR WRF757SDEM01 getting PO, power outage, displayed on front UI, checked power at wall & power supply brd, ran ice maker , compressor & fan tests no problems found, could not repeat problem with power loss. Costco product, unit operating as designed at this time; used 1 W10316760 (THERMISTOR KIT)
William L.
whirlpool washer WTW8500DR2 Upon arrival, removed and replaced the valve W11165546 (Valve) F0E3, F7E9, ran self diagnostics, passed all tests, instructed not to overload unit.
William L.
F4E4, F3E2, F2E1, F4E3. turned on the chimed sound (told customer how to use the sounds by showing the on/off options). Adding dry time to automatic cycle options. All connections & dryness senor Tested ok, unit operating as designed.
William L.
WHIRLPOOL WASHER MVWB835DW Found new Washer with damaged side panels, instructed customer damaged appliances not covered by WP warranty. WP oven also damaged. Unable to take pictures, was immediately asked to leave Home.
Tyler F.
whirlpool refrigerator WFW7590FW0 unit will not lock. Found error code for the door lock. Removed and replaced door lock. Tested all works good at this time.; used 1 WPW10443885 (LATCH)
Tyler F.
whirlpool dishwasher WDF520PADM7 dispenser is not working and missuing the stops for the top rack. Ordering stops in stock.; ordrng 2 WPW10082861 (stop)s, Removed and replaced stops and dispenser. Tested all works good at this time.
Tyler F.
WHIRLPOOL REFRIGERATOR WRF993FIFM00 not cooling. Found evaporator is frozen over again. Removed and replaced main control W11169503 (ELEC CNTRL) for current version. Tested all works good at this time
Tyler F.
maytag washer MHW3505FW unit stopped mid cycle and door is locked. Found drain pump is not draining. Removed debris from pump and tested all works good at this time.
Tyler F.
amana dryer NGD4655EW2 timer sometimes timer will stop advancing. Ordering timer isn’t stock customer will be out of town till next week.; ordrng 1 W10857611 (timer) Removed and replaced timer tested all works good at this time.
Tyler F.
WHIRLPOOL DISHWASHER WDF330PAHS2 outer door skin stainless finish is discolored. Door finish is defective but outside the 30 day cosmetic. Customer told builder in walkthrough that it was defective but builder did not send in request on time. Customer to have builder call whirlpool to authorize. ; Job Complete.
Tyler F.
WHIRLPOOL REFRIGERATOR WRX986SIHZ00 Customers ice maker stopped working. Checked for error codes. No codes. Cycled ice maker and filled all works good at this time. Set temps to 37 and -2.; Job Complete.
Cesar H.
whirlpool washer NTW4516FW2 Found failed water valve cold side not opening coil ohms open not allowing water to flow
Cesar H.
whirlpool refrigerator WRS325SDHZ01
Cesar H.
kitchenaid refrigerator KRMF706ESS01 Sealed system leak. Found Freon leaked out. Found leak at junction for evaporator return lines at back of unit. Sealed leak replaced dryer, installed access stub on compressor recharged system all checked good ; used 1 CD8404 ([Alt for AF1200]), and 1 W10143759 (DRIER (SERVICE))
Cesar H.
frigidaire refrigerator FPID2498SF0A unit not draining found check valve on drain hose stuck causing a slow drain and leaving water at the base when done released check valve and got proper flow out of drain hose unit tested good
Cesar H.
whirlpool refrigerator WRF555SDFZ03 Found failed ice maker cycles but fails to send power to water valve. Ice maker WPW10300024 (ICEMAKER) not filling there for not producing ice replaced ice maker tested good ; Job Complete
Cesar H.
maytag washer MVWB835DW3 Found failed primary cold water valve solenoid has power and opens but not opening all the way causing a long fill on unit replaced housing all tested good ; Job Complete
Hector Z.
kitchenaid dishwasher I arrived to customer Solanted home and after advised to the customer that KitchenAid is paying only for labor not for parts, customer verbally abused technician. Today I proceed to contact Trade Partners to report the incident.
Hector Z.
maytag washer MVWX655DW1 washer not agitating or spinning. Checked unit and found worn out agitator and drive hub.; ordrng 1 W10528947 (drive hub kit) and 1 W10902814 (washplate), Replaced drive hub and wash plate. Tested ok
Hector Z.
whirlpool refrigerator WRS331FDDW01 food compartment not cold enough. Checked unit and found iced up return vent. Adjusted and tested ok. Also found dispenser grill doesn’t fit. Ordered and tested ok.; ordrng 1 WPW10397392 (grille)
Hector Z.
whirlpool range WFG515S0ES1 RF there not igniting. Replaced LF burner head, tested ok. Ordered RF burner head and reschedule.; ordrng 1 WPW10515455 (burnr-head), Replaced RF burner head. Tested ok.; Job Complete.
Hector Z.
maytag refrigerator MRT311FFFE00 iced up freezer. Checked unit and found refrigerator not going into defrost. ; ordrng 1 W10878977 (harns-wire) and 1 W11039790 (cntrl-elec) and 2 WPW10384183 (thermistor)s and 1 WPW10487766 (harns-wire), replaced control. Tested ok.; Job Complete
Hector Z.
maytag dryer MED4200BG0 Customer requesting to convert the electric dryer to gas. Explain to the customer that we can’t do that. Contacted tech line and he said that no way for any circumstance attempts to do something like that, the customer has two choices or call an electrician or buy a gas dryer.
Michael M.
maytag microwave MMV4205DS0 unit would not start.Tech found door out of adjustment. Removed and replaced primary and secondary micro switch 2 W10727360 (MICROSWITCH)s . Adjusted door parallel with chassis frame. Plugged in power and unit ops as intended. Tried several times and unit ops as intended job complete; Job Complete.
Michael M.
whirlpool dryer LGR8648LW0 Customer states unit takes too long to dry clothing.Tech found unit ignites and heats when spinning. Found unit was pushed too far and was pinching the exhaust vent nearly closed. Moved unit and secured line and now have proper air flow and temp.Collected service fee by cardUnit ops as intended job complete.
Michael M.
maytag refrigerator MFX2876DRM02 Customer states unit is not getting cold enough and food is spoiling. Defrost thermistor, Fan motor. ordered updated thermistor. Removed and replaced evap fan thermistors and cover. Used steamer to clear ice build up.Evap cover also installed
Kenneth M.
whirlpool refrigerator WRT311FZDM00 Upon arrival found unit cooling properly. Customer said other tenant mentioned it was not cooling properly. Unit had been unplugged for some time. When plugged back in. Unit started cooling instantly and was at freezing temps on return visit. Informed customer to put water in freezer to ensure unit is freezing water properly. Customer approves function. No dents dings or blemishes on or a round unit caused by technician.
Kenneth M.
MAYTAG DISHWASHER MDB4949SDE3 Found unit making burning smell due to a plastic fork hitting heater. Heater was continuing to burn the burnt plastic. Removed all burnt debris and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician. ; Job Complete
Kenneth M.
kitchemaid dishwasher KRSC500ESS00 Found unit not dispensing water due to bad water valve. Water valve solenoids were not opening properly. Replaced water valve and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
WHIRLPOL WASHER WTW8040DW4 off balanceF0E3 - overloadF9E2 - water ring detected Found unit with the listed error code. Cleared error codes and tested unit on an auto test mode. Unit is working properly. Instructed customer on proper loading techniques and soap usuage. Customer approves. No dents dings or blemishes on or around unit caused by technician.
Patrick C.
Found the unit having issues with staring up. Checked codes and found a latch error. Checked latch function and it kept clicking never locked. Needs new latch. Removed and replaced. Tested unit. All ops ch3cked good ; Job C
Patrick C.
WHIRLPOOL DISHWASHER WDF330PAHW2 Customer having heat issues with the unit not drying properly and spray arm hitting back of unit. Checked top rack spray arm and the feed tube not positioned properly causing arm to hit. Reinstalled properly. Tested unit all ops checked good. Checked heat dry and it is drying as it should.
Patrick C.
Found the customer getting a error f9e1.checked pier to pump and noticed wire on the molex not making connection. Power is there. Power connection causing failure. Repaired and tightened connection. No pump blockage. Tested unit. All ops checked good.
Patrick C.
MAYTAG WASHER MVWX655DW1 Found the customer having issues with the unit dead and full of water. Tried putting into test mode and it wouldn’t go. Ch3cked power at the plug and it is good. Checked to the washer control and there is power. No green indicator light on the control. Needs new control. Removed and replaced. Cleared pressure hose of any water. Tested on normal cycle to make sure water level cut off and doesn’t over fill. All ops checked good at time of service
Raymond D.
AMANA WASHER NTW4516FW1 Upon arrival unit had long fill code. Tested and found bad water valve. Replaced valve W11210459/valve and tested. Unit functions as designed.
Raymond D.
whirlpool range WFG320M0BB2 Replaced manifold. Tested unit. Unit functions as designed.; Job Complete
Raymond D.
ikea oven IGS900DS04 Replaced control, membrane, igniter and gas valve. Tested unit, unit intermittently operating, needs wire harness.; ordrng 1 W10745669 (harns-wire), Replaced wire harness. Tested unit. Unit functions as designed