Near Fontana, CA 92336
Kevin
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Customer stated the unit will turn off by itself and user interface is lit up but lights inside and compressor turn off. Customer unplugs unit and resets it. It happens again randomly. Gave customer estimate for main control. Customer declined repair at this time.
Near Bakersfield, CA 93313
Chase
Job Details: 01/21/2020
STOVETOP WHIRLPOOL WFG320M0BS3 Will need spark module and harness. Ordering and rescheduling for next Tuesday per cx request.; ordrng 1 WPW10548355 (HARNESS)
Near Riverside, CA 92503
Kevin
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Customer concerned with RC door opening up past 90 degrees. I showed customer cam on lower hinge and showed customer it is normal to open that far so bins can be removed without hitting door. All tests normal.
Near Fontana, CA 92335
Kevin
Job Details: 01/21/2020
REFIRGERATOR WHIRLPOOL WRS588FIHZ00 Unit freezing everything on left wall of RC. I called tech line. Sr#7726842470 and we checked thermistor readings. Thermistors tests good. Diffuser tests good. Tech line said to replace user interface. Removed and replaced user interface. Tested unit. All tests good.
Near Bakersfield, CA 93314
Chase
Job Details: 01/21/2020
OVEN KITCHEN AID KFGG500ESS2 "Oven not baking, will not heat found bad board and ignitor, ordering parts for this repair. scheduling for next Tuesday at cx request.; schdld next appmnt for 1/28 TUE 11-12"
Near Riverside, CA 92508
Kevin
Job Details: 01/21/2020
WASHER MAYTAG MVWB835DW1 Customer hearing knocking sound when agitating clothes. I tested unit and found loose washplate causing knocking sound. I tightened washplate and calibrated unit. All tests good.
Near Fontana, CA 92335
Kevin
Job Details: 01/21/2020
WASHER WHIRLPOOL WFW560CHW0 "Customer stated the unit leaked while in use. I tested unit, no leaks found. I did however see signs of water dripping out door. I tested unit with clean door glass and door is sealing properly. I instructed customer on cleaning door glass before each load and detergent use."
Near Ceres, CA 95307
Cruz
Job Details: 01/21/2020
WASHER AMANA NTW4516FW3 "Needs more work- cx claims unit just stopped working during a cycle, found water in basket, found cntrl not working, cx for voltage at wall outlet and found 120v, ordering parts for unit. Unit is from RAC ; ordrng 1 W10919003 (pump-water) and 1 W11170317 (cntrl-elec)"
Near Modesto, CA 95351
Cruz
Job Details: 01/21/2020
COOKTOP WHIRLPOOL WFG505M0BS3 "Needs more work- found spark module to be bad clicking when unit is not in use, need to order spark module for unit, ; ordrng 1 WPW10110523 (module-spk)"
Near Modesto, CA 95351
Cruz
Job Details: 01/21/2020
WASHER WHIRLPOOL WTW7500GC2 "RAC is going to pull unit out from there storage, reschedule cx for Saturday please thanks. ; schdld next appmnt for 1/25 SAT !"
Near Visalia, CA 93277
Chase
Job Details: 01/21/2020
WASHER MAYTAG MVWC465HW2 Installed new drain pump. Calibrated. Tested unit. All ops now testing normal. Job complete.
Near Bakersfield, CA 93312
Chase
Job Details: 01/21/2020
RANGE KITCHEN AID KFGD500ESS04 Found loose connection to cooling fan. Reconnected and secured. Calibrated temp. Tested unit. All ops now testing normal. Job complete.
Near Hughson, CA 95326
Cruz
Job Details: 01/21/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 "File # 7726941948 Steve from wp tech line said to replace the Orion board and compressor, unit is not cooling tested for ohms @P 15 connector black to blue 10.5 ohms -red to black 20.9 ohms, red to blue 10.9 ohms reading are to high, compressor test 38-39 failed, need a sealed system repair ; ordrng 1 W10654592 (COMPRESSOR ) and 1 W11336586 (ORION BOARD)"
Near Bakersfield, CA 93314
Chase
Job Details: 01/21/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 " Job complete."
Near Modesto, CA 95356
Cruz
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "FIXED FOR FTC- cx claims ice maker is knocking when ice maker is dumping and filling, jump ice maker found it knocking during harvest, installed all new (ice maker) water filled mold, no knocking, cooling as temps are working as designed, cx ok repair."
Near Agua Dulce, CA 91390
Michael
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRR56X18FW02 Unit was not defrosted prior to tech arrival. Used steamer and removed large portion of ice but due to time constraints must reschedule call. Ice needs to be completely defrosted so tech can replace thermistors and control box.Return 1-23-19 8-12; schdld next appmnt for 1/23 THU 8-12
Near Canyon Country, CA 91387
Michael
Job Details: 01/21/2020
WASHER WHIRLPOOL WTW8500DC0 "Cx states the unit will turn on but will not fill with waterF7E9- locked rotorSpun tub by hand and spins freely. Entered diagnostics and and ran manual low and high spin. Unit hums but no movement from tub. Tipped unit back and and verified connectors are all secure. Took ohm reading from red/brown/black three wire plug on motor and valves are 7.6 ohm eachVerified manual hot and cold water valves op as designed.Ordering; ordrng 1 W10754158 (DRIVE MOTOR), rqstng P&A on 1 W10812418 (CONTROL BOARD)"
Near Turlock, CA 95382
Cruz
Job Details: 01/21/2020
DISHWASHER KITCHENAID KDTM354DSS4 "Fixed- installed new parts (shield, pump & motor) tested unit in diagnostic test mode it completed filled, wash, drain, heated, no codes, no leaks, unit is working as designed, cx ok repair."
Near Santa Clarita, CA 91354
Michael
Job Details: 01/21/2020
REFRIGERATOR KITCHEN AID KRMF706ESS01 Cx states after Christmas unit started producing not complete ice cubes and intermittently drips from dispenser area. Also states sometimes deli drawer UI will not have power and sometimes it will.Removed deli drawer insert and found orange w/ black tracer wire was pinched in half in side harness. Removed interior shelves and repaired orange and blue wires that were pinched. Rebooted unit and deli drawer now ops as designed. Turned on water supply to unit and tested water dispenser and have good water pressure and flow. Advised cx to monitor ice cubes for 48 hours and report back if ice cubes are still not full all ops are as designed job complete
Near Cutler, CA 93615
Jonathan
Job Details: 01/21/2020
WASHER WHIRLPOOL MVWC565FW1 Found water valve sticking replaced tested working to spec
Near Los Angeles, CA 91344
Michael
Job Details: 01/21/2020
WASHER MAYTAG MVWX700XW1 "Cx states unit will go through all the cycles but will leave her clothing wet sometimes. Cx started she left last items washed and inside wash tub was a wool sweater and a tank top garnet only. Clothing was wet due to spinning tub off balance.Entered diagnostics F7E1- basket speed sensor faultF7E7-motor unable to reach target romF2E1- stuck keyRan unit through auto service test. Unit fills and drains properly. Whenever control calls to agitate or spin unit will just him and tub will not spin. Verified tub spins freely by hand.Ordering ; 1 W10405819 (CONTROL BOARD), ordrng 1 W10804664 (CAPACITOR ), rqstng P&A on 1 W10836348 (DRIVE MOTOR)"
Near Kingsburg, CA 93631
Jonathan
Job Details: 01/21/2020
DRYER WHIRLPOOL CEM2745FQ0 Found thermal cut off popped and element shorted replaced tested working to spec
Near Fresno, CA 93725
Jonathan
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ01 Tighten handle tested working to spec
Near Santa Clarita, CA 91390
Michael
Job Details: 01/21/2020
DISHWASHER KITCHEN AID KDTM354DSS Cx states unit will intermittently leak from door corner. Cx states there is a dent on right side door. Inner door skin is as designed and seal is as designed.Found unit is leaning coward raised front legs approx 1” and is now flush with cabinet. Ran unit through wash cycle and no longer leaks. Cx is happy and all ops are as designed with no issues. Job complete
Near Mendota, CA 93640
Irvin
Job Details: 01/21/2020
WASHER MAYTAG MVWC415EW2 "F0/E5-off balance F0/E2-suds Checked the components in test mode, all are operational. The shifter is not moving into spin position. The suspensions are dead. The spin operated but the tub didn’t spin. The hub failed the inner and putter tub seperated. The center seal has been leaking into gearcase. ; ordrng 1 W10396887 (hub) and 1 W10521298 (spin basket) and 1 W10795114 (gearcase) and 1 W10815026 (actuator) and 1 W10821954 (suspension)"
Near Los Angeles, CA 91344
Michael
Job Details: 01/21/2020
WASHER MAYTAG MVWB855DC3 Cx states unit is filling up very slowly F3E2-F8E1-Ran manual hot and cold and valve just hum no water flow.Verified good water pressure to unit.Removed and replaced water inlet valve W11172234 Rebooted unit and ran manual hot and cold and op as designed. Ran auto service test with cx present and passed all cycles as designed job complete
Near Fresno, CA 93730
Timothy
Job Details: 01/21/2020
DISHWASHER KITCHENAID KDTE234GPS0 Replaced drain pump. Tested unit. Unit checks ok.
Near Fresno, CA 93720
Timothy
Job Details: 01/21/2020
ICE MACHINE WHIRLPOOL GI15NDXZB1 Changed out the part but still heard the noise unplugged and plugged back in all pumps listened in the unit compartment but could not hear the sound coming from any of this. Unit operating normally at this time.
Near Fresno, CA 93722
Irvin
Job Details: 01/21/2020
REFIRGERATOR WHIRLPOOL KRFC300ESS01 The parts ordered incorrect. installed cover. Reordering rails. ; ordrng 2 WP13055901 (slide)s
Near Fresno, CA 93710
Timothy
Job Details: 01/21/2020
DRYER WHIRLPOOL WED5000DW2 The connection to the timer motor was bad. Reset and tested. Unit checks ok. The dryer does not have a vent. Dryer vents directly into the room and the wall it is against because there is no ducting connected to the unit. Informed customer that this is a fire hazard . Lint will be sucked back into the unit and through the element. Any damage from this will not be covered by warranty because it is an installation issue. I have assured her that this is just how this knob operates.
Near Camarillo, CA 93012
Joe
Job Details: 01/21/2020
WASHER MAYTAG MVWB765FW3 Unit is making noise due to spin assembly. Ordering spin assembly parts.; ordrng 1 W10754448 (clutch) and 1 W11195971 (stator) and 1 W11260238 (rotor) and 1 W11393685 (GEARCASE)
Near Kerman, CA 93630
Irvin
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Cx has some freezing food in fresh food section. CX instruct on the shelf position, plastic in storage bins and baking soda. Explained all functions and features. All ops good."
Near Kerman, CA 93630
Irvin
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Cx says the fresh food lights will not come on, said replaced light not working. Found the socket was failed no holding the bulb. Bulb burnt out. Replaced board, socket and bulb. Powered unit all ops normal, lights on."
Near Camarillo, CA 93010
Joe
Job Details: 01/21/2020
REFRIGERATOR KITCHENAID KBSD608ESS01 Units gasket is falling off due to a miss snapped bin. Units ice maker is leaking it also needs a new icemaker and water valve. Ordering parts.; ordrng 1 W10159842 (valve-inlt) and 1 W11348580 (GASKET) and 1 WPL11126009 (ICEMAKER) and 1 WPW10323037 (bin-cntlvr)
Near Kerman, CA 93630
Irvin
Job Details: 01/21/2020
DRYER WHIRLPOOL WED5000DW2 No heat. Power issue. Not receiving 240 between L1&L2. CX INSTRUCT GET RLECTRICTIAN. ALL COMPONENTS CH3CK GOOD.
Near Camarillo, CA 93010
Joe
Job Details: 01/21/2020
DRYER WHIRLPOOL WED4815EW1 "Unit has a worn drive shaft causing it to skid roller making noise. Ordering parts.; ordrng 1 349241T (support,roller) and 1 W10359270 (support roller shaft)"
Near Oxnard, CA 93036
Joe
Job Details: 01/21/2020
WASHER MAYTAG MHW6630HC0 Unit has a hole in the bellow that is causing it to leak. Ordering bellow.; ordrng 1 W11314648 (bellow)
Near Fresno, CA 93722
Irvin
Job Details: 01/21/2020
WASHER MAYTAG MVWX655DW1 Cx says washer leaking oil. Confirmed issue. Replaced gearcase. Assembled unit calibrated passed. All ops normal.
Near Oxnard, CA 93035
Joe
Job Details: 01/21/2020
REFRIGERATOR KITCHEN AID KRMF706ESS01 Unit is letting air in from water valve which is causing ice to not be made properly ordering water valve. Unit is also having a hard time shutting vertical mullion. Ordering parts customer needs a Tuesday appointment.; ordrng 1 W11256383 (rail-mulln) and 1 WPW10341329 (water valve assy)
Near Port Hueneme, CA 93041
Joe
Job Details: 01/21/2020
RANGE WHIRLPOOL WGE745C0FS01 Unit needs surface burner. Ordering parts.; ordrng 1 W10823729 (elmnt-surf)
Near Camarillo, CA 93012
Joe
Job Details: 01/21/2020
WASHER WHIRLPOOL WFW92HEFC0 Replaced tub springs and shock absorber unit is now functioning as designed.
Near Winton, CA 95388
Cruz
Job Details: 01/21/2020
WASHER AMANA NED4655EW0 "Needs more work- called cx to find out what going on with unit, cx claims that that door handle on unit had broken off, ordering part for unit. ; schdld next appmnt for 1/25 SAT !"
Near Waterford, CA 95386
Cruz
Job Details: 01/21/2020
WASHER MAYTAG MVWB765FW1 "Needs more work- found bearings on gear case to worn out makes a loud grinding sound during spin cycles, ck for codes found f7e9 stuck rotor, ordering parts for unit ; ordrng 1 W10754161 (motor rotor) and 1 W10811956 (drum assy)"
Near Turlock, CA 95382
Cruz
Job Details: 01/21/2020
DRYER WHIRLPOOL WED49STBW1 "Fixed for FTC- cx claims drum is not spinning, found drum to be stuck, removed lint assy and found lint and hard dried soap stuck on blower wheel causing drum not to spin, removed obstruction from wheel and reassemble Lint assy, tested unit in a high heat cycle it heated fine, drum is now spinning."
Near Newman, CA 95360
Kenneth
Job Details: 01/21/2020
WASHER MAYTAG MVWX655DW1 "Found unit reading soap suds error. Instructed customer on soap usage. Cleared excessive suds. Tested. Unit still showing excessive suds. Removed pressure hose and blew in to hose to remove and build up. Still throwing suds lock. Ordering new control board. Rescheduled customer for wednesday 1-22-20; (created new UIS, deleted prior attachment to UisID 222131), ordrng 1 W11116592 (Control)"
Near Winton, CA 95388
Cruz
Job Details: 01/21/2020
WASHER MAYTAG MVWB865GW0 "Complete- customer has a plumbing issue- cx claims water had leaked onto to floor, cx said there was a puddle of water on floor when they came home from work, I put unit in a normal cycle and found back flow coming discharge tube, water spilled all over floor, water is coming from cx tube, cx signed a disclaimer stating we are not responsible for any water damage, water is not leaking from unit."
Near Madera, CA 93638
Kenneth
Job Details: 01/21/2020
REFIRGERATOR WHIRLPOOL WRS321SDHZ02 Damper stuck open. Not allowing proper temps in fridge. To cold. Causing freezing. Ordering new damper. Also ordering new UI. Rescheduled customer for Thursday 1-23-20; ordrng 1 W11214887 (UI) and 1 W11317276 (Diffuser)
Near Merced, CA 95340
Kenneth
Job Details: 01/21/2020
REFRIGERATOR KITCHENAID KRFF507HBS00 Installed new ice door and tested unit. Unit is now working properly. Customer approves function at this time.
Near Livingston, CA 95334
Kenneth
Job Details: 01/21/2020
DRYER MAYTAG MGDB765FW0 Installed fascia and tested unit. Unit is now working properly. customer approves function. Checked venting and found venting good.
Near Atwater, CA 95301
Kenneth
Job Details: 01/21/2020
WASHER MAYTAG MVWB835DW3 Installed gearcase and tested unit. Unit is now working properly. Customer approves function at this time.
Near Stevinson, CA 95374
Kenneth
Job Details: 01/21/2020
OVEN WHIRLPOOL WEG750H0HV0 Installed cooling fan. Display and main board. Tested unit. Unit is now working properly. Customer approves function at this time.
Near Los Angeles, CA 91304
Danny
Job Details: 01/21/2020
DRYER WHIRLPOOL WGD5620HW1 Unit is not turning on at all Found faulty controls Need to order parts and rs call ; ordrng 1 W11160620 (HARNESS) and 1 W11378949 (UI PANEL ) and 1 W11417084 (CONTROL KIT) and 1 WP8577274 (thermistor)
Near Los Angeles, CA 91356
Danny
Job Details: 01/21/2020
DISHWASHER KITCHENAID KUDE60FVWH0 Sr#7726940626Spoke with tech line and unit doesn’t drain in a normal cycle only when cancel Techline advised to change controls.Client is going to think about it and call us back
Near Clovis, CA 93611
Timothy
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Damper noisy. Installed damper and tested. Could not duplicate the ‘dial tone’ complaint. Unit operating as designed.
Near Los Angeles, CA 91304
Danny
Job Details: 01/21/2020
DRYER MAYTAG MGDB765FC0 8184260322Unit is not heating and door is not closing properly Need to order parts and rs call ; ordrng 1 279834 (2 coil gas valve set) and 1 W11366436 (STRIKE) and 1 WP3389441 (catch)
Near Calabasas, CA 91302
Danny
Job Details: 01/21/2020
REFRIGERATOR KITCHENAID KBSD602ESS01 Broken filter housing Replaced housing and new cap on new filter Reinstall unit and test dispenser and unit is working and no water leaking Advised client to flush a gallon of water and empty the 1st batch of ice due to new filter installed Reset filter light Unit is working properly
Near Clovis, CA 93611
Timothy
Job Details: 01/21/2020
WASHER WHIRLPOOL WTW8500DC2 Installed slider and clutch. Calibrated unit. Unit checks ok.
Near Clovis, CA 93611
Jonathan
Job Details: 01/21/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Installed motor and sump tested no leaks working to spec
Near El Monte, CA 91732
Andy
Job Details: 01/21/2020
WASHER WHIRLPOOL MVWX655DW1 "Not washing and no hot water, replaced control board and tested unit working properly. Has hot water too."
Near Los Angeles, CA 91040
John
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Don’t have any parts for this. Could not do the job today."
Near Burbank, CA 91504
John
Job Details: 01/21/2020
DRYER MAYTAG MGD6630HW0 "The customer reschdled"
Near Los Angeles, CA 91307
Danny
Job Details: 01/21/2020
DISHWASHER WHIRLPOOL KDPE234GPS Unit is not washing Found faulty motorReplaced motor and ran a self test cycle and unit completed with no issues and no leaks Unit is working properly No floor or cabinet damage Unit is now working properly
Near Los Angeles, CA 91304
Danny
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ Unit is frosting over Found freezer door not sealing properly and unit set at wrong temps Realigned freezer door into proper gears track Used heat gun to soften and reshape gasket Unit is now closing and sealing properlySet unit to proper temp Advised client to allow 24 hrs for unit to reach proper temp
Near Lake Isabella, CA 93240
Jim
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRF992FIFM00 Need control board also; ordrng 1 W10687089 (cntrl-elec)
Near Oxnard, CA 93033
Alejandro
Job Details: 01/21/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Isolated the system,not verify leaks in the evaporators and condenser, internal leak, not repairable (sr7726941516)"
Near Caliente, CA 93518
Jim
Job Details: 01/21/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "No motor ; 1 W11085683 (pump&motor)"
Near Oxnard, CA 93033
Joe
Job Details: 01/21/2020
WASHER WHIRLPOOL WFW560CHW0 Unit has no power. After calibrating unit it began to function as designed. Job complete.
Near Fresno, CA 93726
Timothy
Job Details: 01/21/2020
WASHER AMANA NTW4516FW3 "Checked for faults and ran a service test. No faults stored. Unit noisy in spin. Oil on all components under the gear case. Unit needs a gearcase, belt, belt guard pulley, and actuator. Book as 2 calls.; rqstng P&A on 1 W11239857 (belt) and 1 WPW10427633 (pulley shield)"
Near Burbank, CA 91505
John
Job Details: 01/21/2020
WASHER MAYTAG MHWZ400TQ02 "The second time out , the drainage is backed up and over flowing. The error code was do to the water be off behind the washer. The plumber worked on the drain and turned the water off and didn’t turn it back on. Also, the customer requested that I leave the washer out. I pulled it out of its cubbyhole. And it’s in the customers kitchen."
Near Tehachapi, CA 93561
Patrick
Job Details: 01/21/2020
RANGE WHIRLPOOL WFG525S0HS1 Found the unit having issues lighting the 2 front burners. I smoothed out the burner caps and adjusted burner head. Tested unit. All ops. Checked good. Instructed to have a pan on top when lighting burners
Near Los Angeles, CA 91406
Randy
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW00 Found door not perfect. Cx disapproved. Reordering. ; ordrng 1 LW10599407 (dor-fip)
Near Fresno, CA 93702
Irvin
Job Details: 01/21/2020
WASHER AMANA NTW4516FW3 The door will not open the cancell not working. Washer not operating. Failed control and lock. Replaced components calibration passed. All ops normal.
Near Los Angeles, CA 91316
Randy
Job Details: 01/21/2020
DRYER MAYTAG MED5630HW1 Found dryer making loud noises. Found venting loud. Pulled dryer forward and found noise came from vent not installed all the way. Installed properly. Now working as designed noise is gone normal noises. All complete.
Near Fresno, CA 93704
Irvin
Job Details: 01/21/2020
LAUNDRY MAYTAG MVWB765FW3 Checked unit for leaks. Replaced pump and valve assembly. Fill agitate unit no leaks. All ops normal.
Near Fresno, CA 93727
Jonathan
Job Details: 01/21/2020
WASHER WHIRLPOOL WFW6620HW0 Found door seal ripped and hinge on door sagging ; ordrng 1 W11318815 (HINGE)
Near Los Angeles, CA 91342
Randy
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRS315SDHM01 Removed and replaced door now working as designed job complete
Near Los Angeles, CA 91335
Randy
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRS312SNHW00 Found door not closing found loose top hinge and gap at gasket seal. . Tightened. Found gap in seal used heat gun to mold and seal. Now sealing ok. Job complete.
Near Los Angeles, CA 91325
Randy
Job Details: 01/21/2020
WASHER WHIRLPOOL WTW5000DW1 Removed and replaced motor and capacitor. Tested now runs properly. Job complete.
Near Tehachapi, CA 93561
Patrick
Job Details: 01/21/2020
DRYER MAYTAG MGDB835DC4 Unit runs 5 mins and shuts off. Adjusted dryness it test mode and nothing changed. Ordering acu and moisture sensor ; ordrng 1 W10651569 (thermistor) and 1 W11133021 (cntrl-elec)
Near Los Angeles, CA 91405
Randy
Job Details: 01/21/2020
RANGE WHIRLPOOL WFG320M0BS3 Found unit won’t hold temps. Cooks uneven food. Found sensor not working properly. Replaced wit new sensor. Tested now heats up as designed. Job complete.
Near Los Angeles, CA 91325
Randy
Job Details: 01/21/2020
DRYER AMANA NGD4655EW2 Unit stops heating. Found coils shut off early. Removed and replaced now working as designed. Found vent restricted. Causing unit to shut off earlier. Cx has vent going straight up to the roof. She gave me access in the attic and I saw if maybe I can clean vent for charge. No access for me. Referred to vent cleaners. Cx okayed unit working as designed job complete.
Near Fresno, CA 93727
Jonathan
Job Details: 01/21/2020
OVEN WHIRLPOOL WOS72EC0HS01 Found unit in demo mode reset tested working to spec
Near Bakersfield, CA 93311
Patrick
Job Details: 01/21/2020
REFRIGERATOR KITCHENAID KSSP36QTS02 Dispenser motor stoped working while removing chute ; ordrng 1 WPW10205979 (motor)
Near Los Angeles, CA 91604
John
Job Details: 01/21/2020
WASHER MAYTAG MVWB765FC3 "The washer is making a knocking noise, had to replace the gear case the drain pump in the clutch mechanism. The washer tested good after the repair."
Near Bakersfield, CA 93305
Patrick
Job Details: 01/21/2020
WASHER AMANA NTW4516FW3 Customer stated the unit is making noise while in use. Unable to duplicate noise. Instructed customer to record and call back if issue reoccurs.
Near Bakersfield, CA 93314
Jim
Job Details: 01/21/2020
DISHWASHER AMANA ADB1400AGW1 Broken wheel support ; ordrng 1 WP8268645 (dishrack roller assy)
Near Bakersfield, CA 93301
Patrick
Job Details: 01/21/2020
DISHWASHER KITCHENAID KDTE204ESS1 Plugged dishwasher back in. Tested unit. All ops checked good
Near Arvin, CA 93203
Patrick
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Unit not dispensing ice. Checked unit out and dispenser motor stalled not moving. Needs new motor. Removed and replaced motor. Tested unit. All ops checked good
Near Fresno, CA 93728
Irvin
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Cx says storage tank leaks. Installed valve and reserv. Test f9r water no leaks.
Near Santa Clarita, CA 91350
Michael
Job Details: 01/21/2020
DISHWASHER WHIRLPOOL WDF560SAFT2 Cx states standing water inside unit.mwill not drain.Checked airgap and is clear. Ran manual drain and drain pump is working but pushing very little water through air gap.Used external pump and drained tub. Removed drain pump and found no foreign objects. Blew through rubber elbow and cannot blow through it. Failed check valve in drain hose. WPW10545278Return 1-23-20 8-12 requested; ordrng 1 WPW10545278 (DRAIN LOOP WITH CHECK VALVE)
Near Bakersfield, CA 93311
Jim
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Replaced hinge and seal. Unit tested ok
Near Santa Clarita, CA 91321
Michael
Job Details: 01/21/2020
WASHER MAYTAG MHW5630HW0 Cx states unit is not draining. Has very dirty water standing inside unit. Unit is in dirty condition.F9E1- long drain F0E2-over sudsF8E3-overflow F0E5-off bal load Removed a handful of straw inside drain pump ,job complete.
Near Claremont, CA 91711
Tyler
Job Details: 01/21/2020
REFRIGERATOR KITCHENAID KRSC503EBS01 Customer stated that the refer evaporator is frozen over. Ordering thermistor and cover in stock.; ordrng 1 W10316760 (thermistor) and 1 W11098695 (fan-scroll)
Near Castaic, CA 91384
Michael
Job Details: 01/21/2020
DRYER MAYTAG MGDB835DW4 Cx states screen at rear of unit is sharp and damaging Cx clothing. Tech finds foreign object has been melted to inlet grating and has a sharp edge to one spot. Advised cx to use Brillo pad to knock off melted debris.Unit ops as designed with no issues. Advised cx to load smaller loads and when drying toddlers clothing use low heat/ air only to prevent singeing of cloths. Unit ops as designed job complete
Near Bakersfield, CA 93312
Jim
Job Details: 01/21/2020
DISHWASHER WHIRLPOOL DU915PWPQ1 Cleared obstruction in drain hose.
Near Bakersfield, CA 93312
Jim
Job Details: 01/21/2020
DISHWASHER KITCHEN AID KDTE104ESS4 The concern is that the unit was not draining.Open winding in the drain pump. Replaced drain pump unit tested OK; used 1 W10876537 (DRAIN PUMP).
Near Riverside, CA 92508
Kevin
Job Details: 01/21/2020
RESIDENTIAL REFR WHIRLPOOL KRFC300EBS00 " Customer stated the ice maker will not stop making ice. I found that the ice maker shut off arm would not stay inside ice maker causing ice production not to stop. Found failed ice maker shut off arm. Removed and replaced ice maker shut off arm. Tested unit. All tests good."
Near Ontario, CA 91764
Tyler
Job Details: 01/21/2020
WASHER MAYTAG MVWB700BW0 Customer stated that the unit is leaking but no on every cycle. Cycle tested unit multiple times and found valve and dispensers leaking. Ordering dispenser and valve.; ordrng 1 W10853723 (valve) and 1 WPW10554110 (dispener)
Near Montclair, CA 91763
Tyler
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Customer stated that the refer and freezer doors have gaps. Added a washer and moved washer for freezer door. Tested all works good at this time.; used 1 WP489467 (WASHER) from stock
Near Upland, CA 91786
Tyler
Job Details: 01/21/2020
REFRIGERATOR KITCHENAID KSSC48QMS02 Customer stated that the unit is not cooling. Found control board relays are shorting. Removed and replaced main control board kit. Tested all works good at this time.