Near Los Angeles, CA 91311
Danny
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Unit is not cooling Found unit leaking Completed sealed system repair And advised client to allow 24 hrs for unit to reach proper tempAdvised client if unit is still leaking we will be able to find the leak with dye filter Unit kicked and started to cool
Near Simi Valley, CA 93063
Danny
Job Details: 01/22/2020
RANGE WHIRLPOOL WEG745H0FS0 Burners are not igniting Found faulty burner heads Replaced all burners heads and capsTest unit and burners are working properly
Near Ripon, CA 95366
Lance
Job Details: 01/22/2020
REFRIGERATOR KITCHEN AID KRMF706EBS01 "Needs additional parts ."
Near Madera, CA 93638
Kenneth
Job Details: 01/22/2020
WASHER MAYTAG MVWC416FW0 Installed water valve. Gearcase. Cam and belt. Tested unit. Unit is now working properly. Customer approves function at this time.
Near Bakersfield, CA 93312
Chase
Job Details: 01/22/2020
DISHWASHER KITCHENAID KDTE704DSS0 "Found shorted out control board, replaced board. Unit now passing through all cycles without any problems. Job complete."
Near Palmdale, CA 93551
Jonathan
Job Details: 01/22/2020
DRYER MAYTAG MGDB765FW0 Found defective door hinges fixed door hinges. Tested unit and is working properly
Near Hesperia, CA 92345
Cesar
Job Details: 01/22/2020
WASHER WHIRLPOOL WTW7300DW0 "Found failed tub seal causing water to leak on to stator and rotor damaging them. Seal is part of the drive rerouted for drive, stator and rotor ; ordrng 1 W10754158 (motor stator) and 1 W10754161 (motor rotor) and 1 W10811956 (drIVE)"
Near Palmdale, CA 93550
Jonathan
Job Details: 01/22/2020
WASHER WHIRLPOOL WTW5000DW2 Replaced defective inlet valve. Tested unit and is working properly
Near Littlerock, CA 93543
Jonathan
Job Details: 01/22/2020
WASHER MAYTAG MVWB765FW3 Found loose connection to water valve. Fixed loose connection. Tested unit and is working properly.
Near Bakersfield, CA 93312
Chase
Job Details: 01/22/2020
DRYER MAYTAG MGD8200FW0 "F4e3, F2e1, f6e1, confirmed vents going to roof are clogged up causing restricted air flow. Instructed cx to get company out to clean out vent. All ops testing normal. Job complete."
Near Castaic, CA 91384
Michael
Job Details: 01/22/2020
DRYER MAYTAG MGDB765FC0 Cx states unit stopped heating. U it still turns just does not heat. Found ignitor is now glowing.Removed front panel and dripum. Found ignitor was half way plugged in and was not making proper connection. Secured ignitor plug with zip tie. Reinstalled drum and front panel. Retested unit and now have proper ignition and unit ops as designed. Job complete
Near Riverside, CA 92501
Kevin
Job Details: 01/22/2020
RANGE JENN-AIR JDS8850AAW "Range is sparking burner ignitors when flame is already lit. Burners need a good ground so re-ignition will work properly. It is sparking because burners have a poor ground between top and burners. Tested spark module, module tests good. Burners are bad. Due to age of unit, the lock nuts for burners are seized on and would require replacement of cooktop part#74007248, 2 large burners part#74007186, 2 small burners part#74007185, and 4 nuts part#74006032. The top, small burners, and nuts and no longer available which makes the unit unrepairable. "
Near Waterford, CA 95386
Cruz
Job Details: 01/22/2020
WASHER MAYTAG MEDB835DC4 "Complete- customer instruct- cx claims unit is not heating properly, ck for codes found none, pulled unit out and inspected ducting and found it to be clogged with lint causing unit not to heat properly, removed lint from ducting test unit n a high cycle it heated fine, runs quiet, it’s venting properly, cx ok repair."
Near Thousand Oaks, CA 91320
Aaron
Job Details: 01/21/2020
REFRIGERATOR MAYTAG MFI2570FEZ06 The correct address is 570 Camino Agua DulceNeeds a 4 call count Checked the unit compressor was cold checked the relay 120 volts to in replaced relay tested the compressor is bad shorted out bad needs new compressor and main board; ordrng 1 W11043763 (cntrl-elec) and 1 W11209866 (COMPRESSOR )
Near Shafter, CA 93263
Andrew
Job Details: 01/21/2020
DISHWASHER KITCHEN AID KUDS30IVWH4 Customer stated unit was not starting and light was blinking. Plug-in unit try to enter diagnostics and Unit would not enter into diagnostics. Heavy duty light would flash rapidly and when you touch keypad a second light would come on and blinking rapidly. Remove door panel and disconnected auxiliary fan plugging it back in to see if that would work. He was still having same issue most likely it is a stat key on the keypad or Shorty keypad order and keypad for customer; ordrng 1 WPW10250017 (panel-cntl)
Near Los Angeles, CA 91401
John
Job Details: 01/21/2020
OVEN KITCHENAID KEBU208SSS02 "The lower oven has no convection fan motors, the appliance manager is most likely the issue. The temperatures inside the upper oven possibly not recovering due to the main control or the thermistor or the bake element. Customer will look into buying a new oven"
Near Oxnard, CA 93036
Joe
Job Details: 01/21/2020
WASHER AMANA NTW4516FW2 "Units transmission is leaking oil bad causing oil to get inside of all the parts underneath. Ordering parts.; ordrng 1 285565 (agitator assy,comp) and 1 W10721967 (drive pulley) and 1 W10890624 (motor-drve) and 1 W10913953 (actuator) and 1 W11162561 (CAPACITOR ) and 1 W11255272 (gearcase) and 1 WPW10006384 (drive belt)"
Near Bakersfield, CA 93314
Andrew
Job Details: 01/21/2020
VENT HOOD WHIRLPOOL WVW75UC6DS2 Customer said that Unit was crooked and dripping oil down the back wall. Checked unit and installation of vent hood is incorrect. Unit is not level and slants to the left. It’s her vent hood will have to come down and be reinstalled and leveled properly informed customer that this is something that needs to be done by the insulation company in the manufacture of the home. This is a major installation issue not a minor one but unit is working properly
Near Oxnard, CA 93035
Joe
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Units lights won’t shine due to control not powering them. Ordering parts.; ordrng 1 W11224256 (cntrl-elec)
Near Lake Isabella, CA 93240
Jim
Job Details: 01/21/2020
WASHER GENERAL ELECTRIC HTWP1400F2WW "Replaced tub, motor, trans tube and seal."
Near Bakersfield, CA 93301
Jim
Job Details: 01/21/2020
DRYER WHIRLPOOL NGD4655EW2 Installed drive assembly kit. Unit tested ok
Near Oxnard, CA 93030
Joe
Job Details: 01/21/2020
WASHER WHIRLPOOL WFW92HEFC0 Unit had a sock stuck in the drain pump which only took me a few seconds to lean machine back and pull out. Only charging service call.
Near Madera, CA 93638
Kenneth
Job Details: 01/21/2020
MICROWAVE OVEN FRIGIDAIRE FFMV1645TS Installed blower switches and latch hook. Tested unit. Unit is now working properly. Customer approves function at this time.
Near , CA 93636
Kenneth
Job Details: 01/21/2020
REFRIGERATOR FRIGIDAIRE FGRU19F6QFD "Found unit Making noise every time you open the doors. Found unit lifted slightly to high cause the unit to vibrate On panel when the door is opened and closed. Dropped fridge side down just a hair to give clearance and tested unit. Unit is now working properly . Customer approves functons. ; (created new UIS, deleted prior attachment to UisID 225308)"
Near Madera, CA 93636
Kenneth
Job Details: 01/21/2020
DISHWASHER FRIGIDAIRE FFCD2413US2A "Upon arrival customer was concerned about heating. Ran unit through test cycles and found all functions good. Heater is getting hot. Informed customer of the lower wattage heater. And purging hot water line. customer approves. Instructed customer on proper soap usage and to leave dishes a little dirty when putting them in the dishwasher. Customer approves ; (created new UIS, deleted prior attachment to UisID 225155)"
Near Madera, CA 93637
Kenneth
Job Details: 01/21/2020
REFRIGERATOR FRIGIDAIRE LFSS2312TF0 Found unit not adjusting temps. Found previous company did not fully click in new control board. Fully installed control and tested unit. Unit is now working properly. Customer approves function at this time.
Near Madera, CA 93637
Kenneth
Job Details: 01/21/2020
REFRIGERATOR FRIGIDAIRE LFSS2612TE1 Installed ice bin solenoid and drive bar. Tested unit. Unit is now working properly. Customer approves function at this time.
Near Los Banos, CA 93635
Kenneth
Job Details: 01/21/2020
WASHER GENERAL ELECTRIC GFW430SSM1WW "Found unit making a banging noise. Found the pulley nut hitting metal cover in the back. Unit tilted back way to far. Properly leveled unit to give The proper support needed since unit is on a pedestal. ; (created new UIS, deleted prior attachment to UisID 224485)"
Near Atwater, CA 95301
Kenneth
Job Details: 01/21/2020
RANGE WHIRLPOOL KSGG700ESS1 "Found unit not igniting. Found customer had the burner caps on the wrong burner head. Instructed customer on what caps went to what burner heads. And tested unit. Unit is now working properly. Customer approves function At this time. ; (created new UIS, deleted prior attachment to UisID 224999)"
Near Los Angeles, CA 91325
Randy
Job Details: 01/21/2020
RANGE WHIRLPOOL WFG550S0HZ0 Found unit complaint won’t heat evenly found stays at 170 doesn’t go higher cooks uneven. Door switch broken. Won’t turn off light and stops baking hear rod loose. Broke. Ordering parts. ; ordrng 1 9757239 (rod-dr switch) and 1 WP9757262 (swtch-lite)
Near Oakdale, CA 95361
Cruz
Job Details: 01/21/2020
RANGE WHIRLPOOL WFG525S0HS0 "Needs more work- right burner is not turning on at times it take a while for burner to light, need to order burner for right side, installed new part (left burner head) left burner is now working as designed, cx ok repair. ; ordrng 1 WPW10515455 (burnr-head)"
Near Thousand Oaks, CA 91360
Aaron
Job Details: 01/21/2020
DISHWASHER WHIRLPOOL IDT930SAGX0 "Drain motor and pump asm ear was busted causing the drain motor to fall off , replaced tested unit not installed and could not test at this time"
Near Glendale, CA 91206
John
Job Details: 01/21/2020
FREEZER KITCHENAID KRFF507ESS01 "Replaced a evaporator inside the refrigerator section, and a new dryer. Refrigerator tested good. Note, the refrigerator has been off for a couple of weeks. Customer complaint of ice, possibly around the drain trapped inside the freezer. Fridge raider tested good at this time."
Near Glendale, CA 91201
John
Job Details: 01/21/2020
REFRIGERATOR KITCHENAID KSSC36QTS02 "The main control is out, the refrigerator will not turn on. Note, the part is no longer available. Can we confirm this. Can we find the customer a part somewhere?"
Near Riverbank, CA 95367
Cruz
Job Details: 01/21/2020
WASHER WHIRLPOOL WTW8500BW0 "Needs more work- found water leaking will filling up, found a small crack at outer tub causing water to leak onto floor, cx states water will drip into basket by itself as well, ordering parts for unit. Needs authorization for parts need a 3 call count. ; ordrng 1 W10381078 (outer tub) and 1 W10853723 (valve) and 1 WPW10550152 (ring-tub)"
Near Santa Clarita, CA 91350
Randy
Job Details: 01/21/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 Found light not working also making noise. Light module out. Replaced module now working as designed noise came from shelf’s not on appropriately. Adjusted no more noise cx approves job complete.
Near Simi Valley, CA 93063
Aaron
Job Details: 01/21/2020
MICROWAVE AMANA AMV2307PFS3 "F1 E4 , SR#7726721289. Checked the tech line he said check all the connections to the main relay checked all the connections they were good and disconnected the brown wire to the main relay unit ran just fine he said check the interlock switches replaced the interlock switch is in main board tested operations unit is working as designed now; used 2 W10727360 (MICROSWITCH) from stock"
Near Castaic, CA 91384
Michael
Job Details: 01/21/2020
OVEN WHIRLPOOL WGG745S0FS02 Cx states large center top burner flame is flow and the lower oven took an additional hour to bake a cake (took two hours when normal ice is 1 hour)Cx states rep on the phone told Cx that service fee parts and labor would all be covered.Removed oval center burner and found debris clogging the head. Instructed cx on proper maintained of range. Took quick picHave low foam on oval center burner head. Adjusted fuel level to max and still have very low flame.Started lower oven bake with lower panels removed. Ignitor glows and have ignition but flame blew out easily and did not reignite. Closed door and ran bake again and unit is heating as designed but appears to have wear gas flow. No change when running all burner heads vs one head so not a pressure issue. Spoke with Dave and possible have control board issue. Verified PL1 with Dave.No faults stored in control boardCalling techline to documentSr#7726714957Amp check on ignitor 3.2-3.6amp. If correct then possibl
Near Los Angeles, CA 91325
Randy
Job Details: 01/21/2020
WASHER MAYTAG MAH5500BWW "Service call 115. Cx approves. Unit makes loud noise when spinning. Found loud spinner assembly wearing out needs new outer and inner tub with support. Parts no longer available. 22002115 spinner assembly w balance ring. Price not shown 22004465 860 outer tub kit Labor 240 Over 1,100.00 dollars Better to get new washer cx okayed Collected 115.00 via cc."
Near Los Angeles, CA 91335
Randy
Job Details: 01/21/2020
WASHER WHIRLPOOL WTW5000DW2 Cx canceled at the door said someone come on Friday and fixed unit.. job complete.
Near Santa Clarita, CA 91321
Michael
Job Details: 01/21/2020
DRYER MAYTAG MGDC215EW2 Cx states that unit will turn on and spin but when they put clothing into the unit the drum will not spin.Ran unit for several minutes and unit stopped spinning after approx 5 minutes. Removed clothing and was able to start unit spinning again immediately by pressing start button.Needs a drive assembly 4392065 as rollers are damaged and belt is ready to snap also ordering timer WPW10185981 as this one cuts power intermittently to motorReturn 12/30/19 8-12 requested; ordrng 1 4392065 (dryer repair kit) and 1 WPW10185981 (timer)
Near Modesto, CA 95356
Cruz
Job Details: 01/21/2020
RANGE WHIRLPOOL WFE540H0ES0 "Fixed- installed all new parts (1 block terminal, cntrl elec, nut) i then test unit in a bake & broil cycle it heated fine, unit is working as designed, cx ok repair."
Near Los Angeles, CA 91343
Michael
Job Details: 01/21/2020
WASHER WHIRLPOOL WFW96HEAU0 Cx states soap dispenser is not working properly and the lights on the console are not working properly.Cx agrees to service feeUnits are shoved into a spare bathroom not a large workspace at all.Removed and cleaned out detergent compartment and is now clear had clogged soap debris preventing soap from exiting cartridge but ops as designed nowRan UI console test and all lights pass test as designed. No faults were stored in the controlRan auto service test with lid removed and unit passed all cycles as designed and now have soap inside the wash drum as designed.Cx was present for auto service test and is happy. Instructed cx on how to clear soap cartridge for future maintence.unit ops as designed job completeLabor $45 collected $160 by check #10065
Near Saugus, CA 91350
Michael
Job Details: 01/21/2020
WASHER WHIRLPOOL WTW7000DW4 "Cx states lid latch is louder than when Cx first purchased unit and unit vibrates loudly.Found units legs were not down properly allowing unit to wobble slightly. Leveled units front legs. Tub spins freely by hand no noises heard. Agitator is tight as designedNo faults stored in control. Ran auto service test with cx present and passed all cycles as designed with no issues.Cx identified shifter engagement as noise she heard and is advised this is not,al operation and as designed.Cx is using proper soap and loading properly. Ran high speed spin and unit ops as designed and does not wobble now. Cx is now happy job complete"
Near Santa Clarita, CA 91321
Michael
Job Details: 01/21/2020
DISHWASHER KITCHEN AID KUDS30SXSS4 "Cx states water is still leaking from front corners of the door.Tech removed lower toe panel and ran normal wash cycle. Unit leaks under rinse cycle at corner of doors. CxTech raised unit as much as it will go as front legs were low and took quick pic as left front leg is bent so it says slightly.Unit is hard wired into home and has floor damage Tech cannot resolve issue and home owners do not care they want it fixed.Andrew is unavailable for support due to being in the field, advised to speak with Dave about situation.Dave is currently not available for support. Per Andrew this call should have gone back to RH.will call Dave away from home to proceed with call.Tub frame is bent causing wash assembly to leak under unit towards front needs tub assembly WPW10511197$334.7and sump assembly W10806703 $224.03Plus labor $225 needs autho; ordrng 1 W10806703 (pump&motor) and 1 WPW10511197 (tub-dishwr)"
Near Clovis, CA 93619
Jonathan
Job Details: 01/21/2020
DISHWASHER WHIRLPOOL WDF330PAHB1 Found dispenser not open in test mode needs control; ordrng 1 W10919360 (cntrl-elec)
Near Santa Clarita, CA 91390
Michael
Job Details: 01/21/2020
VENTHOODS WHIRLPOOL UXT5536AAS3 Cx states the vent hood buttons have pushed in again and become seized. Cx states it is defected.Took quick picture of unit.Unit was disassembled prior to tech arrival.Appears buttons are being pushed in too farTook quick pic of stuck buttons Tech advised cx that he would reassembly unit but if buttons were pushed too far into the housing again then a service fee and labor would apply. Cx states she doesn’t want the unit repaired she wants the unit replaced. Tech advised cx that we are a third party company and did not have that authority to replace unit.Cx denied repair due if unit breaks again outside warranty then Cx will be forced to fix it herself that is unacceptable. Documented with techline SR#7726717001 . Repaired unit and tested all operations several times with cx present buttons and unit op as designed. Took quick pic job complete Cx refused to sign work order
Near Santa Clarita, CA 91350
Michael
Job Details: 01/21/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 "Cx states RC temps were warm and they found a large build up of ice on RC evaporator. Cx defrosted unit completely and then plugged unit back in.Tech removed deli drawer and found unit appears cooling but not a lot of ice build up on evaporator. Took quick picRC & FC thermistors pass.FC and RC evap fans op damper reads 23 as closed but tech can still feel air flow ordering damper control Test 6 defrost bi metal is closedAnd no mfg codes stored in controlRemoved all shelves to access evap. Verified control is opening and closing fully as designed. Had bad contacton defrost thermistor per R1 reattached thermistor and replaced all parts, unit is cooling as designed. Job complete"
Near Santa Clarita, CA 91321
Michael
Job Details: 01/21/2020
WASHER MAYTAG MVWX655DW1 Gate code #6296Cx states unit will sometimes fail to start and struggle to agitate. Agrees to OOW service fee.Tub spins freely by hand no noises head. Ran manual hot and cold and have proper flow from both. Ran auto service test and unit filled as designed. But when agitation occurredWill agitate one way but not the other. Motor will not spin faulty motor W11283592 $186.01Labor $125 quoted $443.68Cx denied repair due to cost and states they will replace unit. Collected $115/service fee by card job complete
Near Fresno, CA 93730
Jonathan
Job Details: 01/21/2020
REFRIGERATOR KITCHENAID KBFN402ESS02 Found hinges loose lock tighten tested working to spec
Near Fresno, CA 93702
Jonathan
Job Details: 01/21/2020
WASHER WHIRLPOOL WTW7000DW3 Found water valve bad replaced tested working to spec
Near Clovis, CA 93619
Jonathan
Job Details: 01/21/2020
DISHWASHER KITCHENAID KDTE104ESS4 Tested unit unable to find a leak or anything wrong with unit working to spec
Near Fresno, CA 93727
Jonathan
Job Details: 01/21/2020
WASHER MAYTAG MVWB850YG0 Found unit needs bearing kit quoted customer she decline repair
Near Fresno, CA 93727
Jonathan
Job Details: 01/21/2020
WASHER MAYTAG MVWB765FW3 Found loose wire from control to drain pump disconnected reinstalled tested working to spec
Near San Dimas, CA 91773
Andy
Job Details: 01/21/2020
RANGE WHIRLPOOL WFG525S0HW1 Needs hinges; ordrng 1 WPW10299226 (hinge-door) and 1 WPW10299226 (hinge-door)
Near Reedley, CA 93654
Jonathan
Job Details: 01/21/2020
REFRIGERATOR FRIGIDAIRE FFHT1514TW3 Installed compressor vacuumed to 500microns let sit for 10 mins when to 800 microns and stayed there charged system tested working to spec
Near Simi Valley, CA 93063
Aaron
Job Details: 01/21/2020
REFRIGERATOR KITCHENAID KRFC704FPS00 "Called tech line tested unit said bin was full but empty , tech line said replace the icemaker , Ice maker $ 139.94 Tax 10.15 trip 115.00 labor 95.00 totaling $360.09 paid 265.09 check mr approved the est ordered part; ordrng 1 W10908391 (icemaker)"
Near Clovis, CA 93619
Timothy
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Replaced control and found I still am not getting power to the dispenser water valve. Replaced both valves because of a suspected leak. After installing parts and troubleshooting about 45 minutes I would get water at the door and sometimes not. Found a bad connector. Corrected issue and tested. Unit operating as designed. Documented with WPTS (772460107)
Near Simi Valley, CA 93063
Aaron
Job Details: 01/21/2020
M/W OTR KITCHENAID KMHS120ESS5 "Unit reads open close door even after they opened and closed the door, Unit needs new interlock switch kit est to replace is $255.77 mr approved the est ordered parts paid 135.77 today on card ordered part ; ordrng 1 W11244490 (INTERLOCK KIT )"
Near Fresno, CA 93720
Timothy
Job Details: 01/21/2020
REFRIGERATOR KITCHENAID KRFF507HBS00 Installed module .tested unit. Unit operating as designed.
Near Fontana, CA 92336
Tyler
Job Details: 01/21/2020
DRYER WHIRLPOOL WGD5000DW3 Customer stated that unit is not heating. Unit will heat once for me then stops. Ordering;g timer and control not in stock. Customer wants last call.; ordrng 1 WPW10185992 (timer) and 1 WPW10476828 (cntrl-elec)
Near San Dimas, CA 91773
Andy
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Ice maker noise, repaired ice maker screws unit was loose tested unit working properly"
Near Pasadena, CA 91105
Francisco
Job Details: 01/21/2020
DRYER MAYTAG MGD5630HW1 Cx had some personal stuff going on asked to be rescheduled.; saved tckt
Near Monrovia, CA 91016
Francisco
Job Details: 01/21/2020
WASHER MAYTAG MHW6630HC0 Checked unit found dispenser drawer slowly leaking out of left lower corner. Ordering part and please reschedule upon part arrival.Sr#7726719471 TJ; ordrng 1 W10918521 (drawer) and 1 W10920132 (hose)
Near Rancho Cucamonga, CA 91701
Tyler
Job Details: 01/21/2020
WASHER WHIRLPOOL WTW7500GC2 Customer stated that the left side hinge broke on lid. Found broken mounting point on lid. Removed and replaced lid tested all works good at this time.
Near Simi Valley, CA 93063
Aaron
Job Details: 01/21/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 "Checked the unit replaced the kick plate customer received from the manufacturer reset controls , tested ok now at this time"
Near Fresno, CA 93705
Irvin
Job Details: 01/21/2020
REFRIGERATOR FRIGIDAIRE LFHB2741PFBA Cx says the fresh food ice maker is not operating. The evap assembly is ice over. The thermostat failed. NEEDS 24 HRS TO DEFROST THE FRIDGE FOR PARTS REPLACEMENT. ; ordrng 1 242094802 (heater-defrost)
Near Fresno, CA 93704
Irvin
Job Details: 01/21/2020
OVEN AMANA AER6303MFS2 "Cx says the oven is not operating. Found the power cord was improperly installed. Burnt out the red line. Replacing harness, and therminal block. ; ordrng 1 W11134840 (harns-wire) and 1 WPW10245259 (block-term)"
Near Ontario, CA 91764
Tyler
Job Details: 01/21/2020
DISHWASHER MAYTAG MDB8989SHZ0 Customer stated that the dishwasher is not doing anything. Checked for error codes found code for no water entering. Found spoon stuck under the float switch. Removed and calibrated machine. All works good at this time.
Near Ontario, CA 91764
Tyler
Job Details: 01/21/2020
WASHER WHIRLPOOL WFW5620HW0 Customer stated that the unit has a F3E1 error code. Removed and replaced pressure switch. Tested all works good at this time.
Near Fresno, CA 93705
Irvin
Job Details: 01/21/2020
FREEZER WHIRLPOOL WRS588FIHV00 Cx says the door is not sealing. The new gasket is rippled. The door insert is separating from the door causing the gasket to gap. Need to replace the door this refrigerator has a different color; saved tckt
Near Fresno, CA 93705
Irvin
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Cx says the dispenser paddle is loose. The part has a crack on the pad won’t actuate. Replaced the pad. All ops.good.
Near Glendora, CA 91741
Andy
Job Details: 01/21/2020
MICROWAVE WHIRLPOOL KEMS308SSS05 Called techline 7726721256 needs inverter need to to call customer 1 hour B4 626 893-3064 needs afternoon ; ordrng 1 W10217711 (inverter)
Near Los Angeles, CA 91326
Randy
Job Details: 01/21/2020
COMPACTOR KITCHENAID KTTS505ESS0 Complaint makes noise. Cx has broken actuator needs new one scheduled for Tuesday ; ordrng 1 WPW10451270 (actuator)
Near Fresno, CA 93704
Irvin
Job Details: 01/21/2020
WASHER WHIRLPOOL WTW4816FW2 "Removed power from unit. Replaced main control. Test all components, passed. Calibrated unit. All ops normal."
Near Nipomo, CA 93444
James
Job Details: 01/21/2020
DRYER - GAS GENERAL ELECTRIC GTD33GASK0WW Found unit not heating consistently due to weak igniter. Ordering new. ; ordrng 1 WE4X739 (igniter asm)
Near Fresno, CA 93722
Irvin
Job Details: 01/21/2020
REFRIGERATOR KITCHENAID KSRY25CRMS01 Removed ice maker. Installed replacement. No issues. Allow 24 hrs for ice. Throw all ice out after 24 hrs.
Near Fresno, CA 93723
Irvin
Job Details: 01/21/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 "Cx says the DW is making grinding noise during operation. No error codes. Allowed unit to run thru test cycle. The unit is draining slow the. Impeller is not on the shaft. Replaced the pump, Unit is draining properly. All ops normal."
Near Atascadero, CA 93422
Tom
Job Details: 01/21/2020
MICROWAVE WHIRLPOOL WMH31017HW3 "Found unit intermittently making clicking noise on Start, attempting to reposition Interlocks and Microswitches, no change. Order Top and Bottom Interlock Assemblies.Interlock Assembly - (W11252186)Interlock Assembly - (W11252187)NOTE - PART NUMBERS FROM RELIABLE, MARCONE DOES NOT SHOW MODEL, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY; ordrng 1 W11252186 (INTERLOCK) and 1 W11252187 (INTERLOCK)"
Near Paso Robles, CA 93446
Tom
Job Details: 01/21/2020
WASHER MAYTAG WFW75HEFW0 "Installed Main Control Board and Pressure Switch, unit still not responding at UI, order UI Board and Drain Pump, and tech will return with Console.UI Board - (W10911021)Drain Pump - (WPW10605427); ordrng 1 W10911021 (panel-cntl) and 1 WPW10605427 (pump-water)"
Near Firebaugh, CA 93622
Irvin
Job Details: 01/21/2020
WASHER MAYTAG MVWB765FC3 Removed power. Removed failed console. Installed replacement. Test for operation passed. All ops normal.
Near Pomona, CA 91767
Tyler
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Customer stated that the u it is not cooling in the refer compartment. Found open thermistor. Ordering fan harness in stock.; ordrng 1 W11087438 (motor-evap)
Near Dinuba, CA 93618
Jonathan
Job Details: 01/21/2020
WASHER AMANA NTW4516FW3 Found latch bad replaced tested working to spec
Near Paso Robles, CA 93446
Tom
Job Details: 01/21/2020
DISHWASHER KITCHENAID KUDS35FXSS8 "Found Upper Dishrack in the lower position, customer demonstrated issue, tech informed customer that the Upper Rack is adjustable, customer practiced adjustment, check okay, dishes clear Rack. No damage to unit or home from tech, job complete."
Near Bakersfield, CA 93305
Andrew
Job Details: 01/21/2020
WASHER WHIRLPOOL GSQ9611KQ2 "Cx stated unit not spinning or agitating. Found broken coupler. Ordering coupler and reschedule fo Patrick tomorrow ; ordrng 1 285753A (coupling,motor)"
Near Bakersfield, CA 93306
Andrew
Job Details: 01/21/2020
WASHER GE GTW460ASJ9WW Cx stated unit was banging on side wall. Checked unit and suspension is bad. Ordering new suspension. Unit spins and drains fine. ; ordrng 4 WH16X26910 (rod & spring asm rig)s
Near Bakersfield, CA 93309
Andrew
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Customer stated that food in the fresh food section at the bottom of the deli George was freezing. Damper assembly is already been replaced. Refrigerant thermistor needs to be replaced it is not a plug and play thermistor will have to be cut and spliced another with gel caps. Cannot find the Mr. on break down will have to search for thermistor for fresh food section and get parts ordered.; saved tckt
Near Ontario, CA 91764
Tyler
Job Details: 01/21/2020
COOKTOP WHIRLPOOL WCG55US0HS00 "Customer stated that the burners are not getting as hot. Found caps not centered. All,works good at this time."
Near Riverside, CA 92505
Tyler
Job Details: 01/21/2020
DISHWASHER MAYTAG MDB8989SHZ0 Customer stated that the dispenser door broke. Removed and replaced dispenser. Tested all works good at this time.
Near Westlake Village, CA 91361
Joe
Job Details: 01/21/2020
RANGE KITCHENAID KDRS463VSS04 Control came in defective. Will return with new board.; ordrng 1 WPW10298119 (cntrl-elec)
Near Riverside, CA 92504
Tyler
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRS322FDAM Customer stated that the ice maker stopped working. Found leaking mold froze the timer. Removed and replaced ice maker. Tested all works good at this time. Recall on KC different issue though.
Near Bakersfield, CA 93306
Andrew
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRS325SDHB02 Customer stated unit was not dispensing ice checked ice dispenser and motor would turn Vanilla Ice we come out. Removed ice bucket it down ice all clipped together and solid. Dumped ice out and cleaned out ice bucket. Put ice pack in the ice bucket and dispense ice and ice dispenser fine. Advise customer if they are not using ice on a regular basis to run to Dispenser every other day to break ice apart otherwise it will clump together job complete
Near Bakersfield, CA 93304
Andrew
Job Details: 01/21/2020
WASHER MAYTAG MVWC565FW1 Unit would not start. Checked unit in diagnostics and found lid lock fault. Removed and replaced lid lock tested unit and it functions normally
Near Camarillo, CA 93012
Joe
Job Details: 01/21/2020
REFRIGERATOR KITCHENAID KSSC42QMS02 Called techline and was informed to order parts. Ordering parts.; ordrng 1 W10757851 (optic bd set ref) and 1 WP2222965 (bin-ice) and 1 WPW10277448 (icemaker)
Near Camarillo, CA 93010
Joe
Job Details: 01/21/2020
FREEZER WHIRLPOOL KRFC300ESS01 Ordering will install on revisit.; ordrng 1 W10827015 (cover)
Near Fresno, CA 93720
Timothy
Job Details: 01/21/2020
REFRIGERATOR KITCHENAID KSF26C6XYY04 Inspected unit and found the compressor running but no cooling. Unit needs a new compressor.; rqstng P&A on 1 WPW10466675 (compressor)
Near Dinuba, CA 93618
Jonathan
Job Details: 01/21/2020
RANGE FRIGIDAIRE FGGH3047VF Found spark mod bad replaced tested working to spec
Near Camarillo, CA 93012
Joe
Job Details: 01/21/2020
MICROWAVE WHIRLPOOL MMV4205DH1 Pulled unit down from mounting above stove. Installed new MAGNATRON and unit began to function as designed. Job complete.
Near Paso Robles, CA 93446
Tom
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV02 "Entered diagnostics, found Damper Door opening and closing intermittently in wrong order, replace Damper Door. Found lights flickering during diagnostics, order Control Board.Control Board - (W11043763)Damper Door - (WPW10196393); ordrng 1 W11043763 (cntrl-elec) and 1 WPW10196393 (damper control assy)"
Near Rancho Cucamonga, CA 91701
Tyler
Job Details: 01/21/2020
MICROWAVE KITCHENAID KMLS311HSS6 Customer stated that when unit is delivered the outer skin and console were dented. Removed and replaced outer skin and console. Tested all works good at this time.