Near Palmdale, CA 93550
Jonathan
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Found defective valve. ; ordrng 1 WPW10341329 (water valve assy)
Near Visalia, CA 93291
Chase
Job Details: 01/22/2020
WASHER WHIRLPOOL WTW5000DW2 "Unit running through all cycles with no problems. This unit is working by design. Nothing at all wrong with this unit. Called into whirlpool to document, unit working by design, this job is complete. SR#7726909944"
Near Bakersfield, CA 93312
Chase
Job Details: 01/22/2020
DRIYER WHIRLPOOL WGD8800YC0 "Needs new dryer repair kit, quoted cx for job. Cx not wanting to go through with job. Job complete."
Near Palmdale, CA 93550
Jonathan
Job Details: 01/22/2020
WASHER WHIRLPOOL WFW85HEFW1 Found loose connection to water valve. Fixed connection. Tested unit and is working properly
Near Bakersfield, CA 93306
Dane
Job Details: 01/22/2020
WASHER MAYTAG MVWC465HW2 Removed and replaced transmission and control and calibrated and tested unit. Unit functions normal.
Near Santa Maria, CA 93458
James
Job Details: 01/22/2020
DRYER MAYTAG MGDB765FW0 Replaced part and tested unit. Unit now working as intended and customer approves function at this time.
Near El Monte, CA 91731
Andy
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL WRT138FZDW00 Customer wants to reschedule for Friday can’t find unit per Luigi. Superintend it helper. And ants me to look at 6 different units.; schdld next appmnt for 1/24 FRI !
Near Santa Maria, CA 93455
James
Job Details: 01/22/2020
MICROWAVE JENN-AIR JMV8208CS1 Unit needed mounting bolt tightened on left side to fully secure unit. Tightened screws and unit is now hanging as intended.
Near Pomona, CA 91768
Andy
Job Details: 01/22/2020
DRYER WHIRLPOOL WGD6620HC1 Not turning on ; ordrng 1 661570V (belt) and 1 W10837240 (idler pulley)
Near Lompoc, CA 93436
James
Job Details: 01/22/2020
WASHER WHIRLPOOL WTW8000DW5 Replaced water valve and tested unit. Unit now working as intended and customer approves function at this time.
Near San Dimas, CA 91773
Andy
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Freezing food, ; ordrng 1 W11265135 (panel-ui) and 1 WPW10196393 (damper control assy) and 1 WPW10308033 (motor-evap)"
Near Ridgecrest, CA 93555
Patrick
Job Details: 01/22/2020
DRYER AMANA NGD4655EW2 Door hard to shut. Catch to be changed. Changed out catch and it fixed the issue
Near Dinuba, CA 93618
Jonathan
Job Details: 01/22/2020
WASHER MAYTAG MVWB855DC3 Found code f5e3 needs lid lock ; ordrng 1 W10787880 (latch)
Near Azusa, CA 91702
Andy
Job Details: 01/22/2020
FREEZER WHIRLPOOL WRF555SDHV01 "Frost, not closing all the way.repaired rails and switch tested unit working properly"
Near Fresno, CA 93725
Jonathan
Job Details: 01/22/2020
WINE COOLER KITCHENAID KUBL204ESB Door frame bent customer refused; ordrng 1 W10797360 (drawer-frt)
Near Reedley, CA 93654
Jonathan
Job Details: 01/22/2020
RANGE WHIRLPOOL WFG505M0BB2 Found burner needs adjustment adjusted tested working to spec
Near Oxnard, CA 93035
Hector Zuleta
Job Details: 01/22/2020
WASHER MAYTAG MVWC200XW2 "Customer concerned of tub felt down. I checked the unit and I found broken suspension rod, and tub ring. Ordered: Suspension (W10780048), Tub Ring (WPW10215107), and Tub spring (W10400895).; ordrng 1 W10400895 (tub spring 2-pack) and 1 W10780048 (suspension) and 1 WPW10215107 (tub ring)"
Near Dinuba, CA 93618
Jonathan
Job Details: 01/22/2020
RANGE WHIRLPOOL WFC150M0EB3 W11354284B service bulletin tested all burner this is normal for this type of burner working to spec
Near Selma, CA 93662
Jonathan
Job Details: 01/22/2020
RESIDENTIAL REFR KITCHEN AID KRMF706ESS01 Installed evap motor and cover tested working to spec tested
Near Riverdale, CA 93656
Jonathan
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Installed augur tested working to spec
Near Oxnard, CA 93035
Hector Zuleta
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM00 "Replaced: Motor Evaporator (W10633627), Retainer (W11225849), Support (W112330117), Control (WPW10248595), Harness Wire (WPW10277799), Support (WPW10389152), Cover Evaporator (WPW10501260). Tested ok."
Near Grand Terrace, CA 92313
Rod
Job Details: 01/22/2020
MICROWAVE AMANA AMV2307PFS3 Seems to not defrost and at times had started on its ownWas unplugged upon arrival.Found when plugged back in product was operational and tried a defrost cycle. Defrost selections are inconsistent with settings and mag shuts off and on inconsistent with parameters set; ordrng 1 W10849846 (cntrl-elec)
Near Redlands, CA 92373
Rod
Job Details: 01/22/2020
MICROWAVE KITCHENAID KOCE500ESS06 Confirmed Switch actuator stuck on right hand upper interlock.Parts special order; ordrng 1 W10211972 (switch) and 1 WP8205683 (interlock) and 1 WPW10120235 (rod-rel)
Near Colton, CA 92324
Rod
Job Details: 01/22/2020
RANGE AMANA AGR5330BAB3 Light doesn’t workConfirmed Bulb burst and could not change due to bezel could not be removed without tech intervention.Removed remaining pieces from bulb bayonet and consumer can now replace bulb.Design does not allow for damage to bulb due to proximity of bulb to fop rack positioning.
Near San Bernardino, CA 92408
Rod
Job Details: 01/22/2020
REFRIGERATOR KITCHENAID KRFC704FPS00 "lReplaced parts.As designed op will return 24-48 hrs."
Near Riverside, CA 92509
Rod
Job Details: 01/22/2020
DRYER WHIRLPOOL MGDC215EW2 Complete.
Near Los Angeles, CA 90049
Isidore
Job Details: 01/22/2020
OVEN JENN-AIR JJW3430DP01 Touch panel W11087468 F2E1 error . Part ordered; ordrng 1 W11087468 (console)
Near Redlands, CA 92374
Rod
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL WRS322FDAM04 Filter won’t seat into holder at bottom of fridge.Confirmed Found latching mechanism was disengaged from filter housing and reinstalled as designed.
Near Moreno Valley, CA 92557
Kevin
Job Details: 01/22/2020
WASHER MAYTAG MVWC565FW1 "Unit still making a knocking sound intermittently. I tested unit and heard it faintly. I can’t tell if it is play in the motor shaft, in gearcase, or actuator not fully engaging. Ordering parts. Allow 60 mins. ; ordrng 1 W10913953 (actuator) and 1 W11026785 (motor-drve)"
Near Castaic, CA 91384
Michael
Job Details: 01/22/2020
WASHER MAYTAG MVWB765FC3 Cx states unit was not filling with water. Ran manual hot and cold and no water flow but valves hum. Verified water to unit. Removed and replaced water valve W11172234Rebooted and retested water valve and op as designed. Ran auto service test and passed all cycles as designed job complete
Near Santa Clarita, CA 91354
Michael
Job Details: 01/22/2020
REFRIGERATOR MAYTAG MFI2269FRW00 Cx states ice cubes are becoming stuck while ejecting from icemaker causing icemaker bailing arm to get stuck and unit will stop producing ice.Good water pressure through water dispenserTech removed ice maker and found crank in ice maker housing.Replaced icemaker WPW10300024Rebooted unit ice maker harvested and filled with water. Advised cx to wait 24 hours for ice production. Cx is happy job complete
Near Riverside, CA 92507
Kevin
Job Details: 01/22/2020
MICROWAVE WHIRLPOOL WMH31017HS3 Unit not heating and loud noise coming from magnetron. I tested unit and verified loud noise and no heat. Also smelt burning while in use. Need to replaced high side components. Ordering parts. Allow 2 hours. ; ordrng 1 W10754299 (magnetron) and 1 W10836753 (transformr) and 1 W10850446 (capactr-mg) and 1 W10892389 (cntrl-elec) and 1 W11256462 (diode)
Near Pismo Beach, CA 93449
George
Job Details: 01/22/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Part not in-reschedule.
Near Moreno Valley, CA 92553
Kevin
Job Details: 01/22/2020
DRYER WHIRLPOOL WGD6620HC1 Customer said they smell gas when using dryer. I found leak in venting causing gas smell when in use. I tested piping and valve for gas leaks. None found. Instruct customer to correct venting. Tested unit. All tests good.
Near Pismo Beach, CA 93449
George
Job Details: 01/22/2020
REFRIGERATOR KITCHENAID KRFC300ESS01 Installed part tested check out ok complete. No dents or dings cause by tech.
Near Modesto, CA 95351
Cruz
Job Details: 01/22/2020
WASHER WHIRLPOOL MVWX655DW1 "Need more work- found unit not working, ck for voltage at wall outlet and found 120v found lid latch not engaging strike, lid is stuck will not open. ; ordrng 1 W11116592 (cntrl-elec) and 1 W11307244 (latch)"
Near Modesto, CA 95356
Cruz
Job Details: 01/22/2020
WASHER WHIRLPOOL WTW8040DW4 Removed and replaced outer tub and wash play tested unit unit filled and washed and drained. But his customer do a full load of laundry to make sure that unit is working properly. Job complete
Near Modesto, CA 95356
Lance
Job Details: 01/22/2020
WASHER WHIRLPOOL WFW8620HW1 "Fixed-replaced acu control board. Ran auto test and passed. Unit fully filling, draining, and spinning without error. Unit now fully operational"
Near Manteca, CA 95336
Lance
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Fixed- replaced faulty ice container, was able to get old one out successfully as instructed to break off by Techline. Unit is now fully operational, allow 24-36hrs for ice production"
Near Ripon, CA 95366
Lance
Job Details: 01/22/2020
WASHER MAYTAG MVWB855DC3 "Fixed- replaced faulty transmission assembly, wash plate and clutch. Calibration passed, auto test passed, NO leaks. Unit is now fully operational, working as designed"
Near Modesto, CA 95358
Lance
Job Details: 01/22/2020
OVEN WHIRLPOOL WFG505M0BS3 Fixed- found right door hinge not seated correctly on door assembly causing door not to close properly Repaired and assembled hinge and tested. Oven door is now working and is fully operational.
Near Ceres, CA 95307
Lance
Job Details: 01/22/2020
WASHER MAYTAG MVWB765FW2 "F7e9 error-User interface test checked ok, found rotor loose causing abnormal noise during spin as well as touching floor. Repaired rotor and secured, ran calibration and auto test and passed. Unit is now fully operational."
Near Turlock, CA 95380
Lance
Job Details: 01/22/2020
WASHER WHIRLPOOL WTW8040DW4 Fixed-replaced lid assembly and screws. Ran calibration and tested ok. Unit is now fully operational and door is now closing and locking properly. Unit is now working as designed
Near Turlock, CA 95382
Lance
Job Details: 01/22/2020
WASHER WHIRLPOOL WFW5620HW0 "Fixed- replaced bellow and ran diagnostics test. Filled with water and tested, no leaks. Unit now fully operational"
Near Santa Ynez, CA 93460
James
Job Details: 01/22/2020
REFRIGERATOR KITCHENAID KFCS22EVMS8 Found unit getting to cold in fridge. Inspected unit and found baffle not fully closing during operation. Ordering new. ; ordrng 1 WPW10594329 (control)
Near Farmersville, CA 93223
Erick
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Bunion and making loud noise app freezer fan motor. Unit motor louder than normal. And will need to be replaced.; ordrng 2 W10856123 (gasket)s and 1 W11334745 (MOTOR)
Near Tehachapi, CA 93561
Patrick
Job Details: 01/22/2020
DRYER MAYTAG MGDB835DW4 Removed and replaced motor and blower wheel. Tested unit. All ops checked good
Near Bakersfield, CA 93313
Patrick
Job Details: 01/22/2020
DISHWASHER WHIRLPOOL WDT970SAHZ Removed and replaced console. Tested unit. All ops checked good
Near Palmdale, CA 93552
Jonathan
Job Details: 01/22/2020
RANGE MAYTAG MGT8720DS02 Found defective pipe manifold; ordrng 1 W10854406 (manifold)
Near Visalia, CA 93292
Erick
Job Details: 01/22/2020
WASHER MAYTAG MVWB765FC3 Install new parts on unit. Re-tested it and it passed all test with no failures. Job complete
Near Visalia, CA 93292
Erick
Job Details: 01/22/2020
WASHER WHIRLPOOL WTW4816FW Cycled unit and found unit with lid lock failure causing it not to advance and wash. Tested latch and found side resistance. Replaced latch. Re-tested it and it passed all test with no errors. Job complete
Near Los Angeles, CA 91436
Isidore
Job Details: 01/22/2020
DOUBLE WALL OVEN JENN-AIR CPJJW9830DDP "Rescheduled 1/23. Asked to please not have oven on. Before or during planned service.customer no aware call was for today; schdld next appmnt for 1/23 THU !"
Near Los Angeles, CA 90272
Isidore
Job Details: 01/22/2020
OVEN KITCHENAID KOSC504ESS01 "test touch panel ok, check bake and broil ok, test all self clean functions ok 1-6, level 1 quick at 3 hours - level 2 320 3 3:40 hours, 4 at 4 hours, 5 at 4:30 hours, level 6 max at 5hours. All functions working no codes found . No problems found at this time Note at 12:30pm set level 1 self clean, 3hours at approximately 2 pm customer called office stating not able to use oven, 2pm is less than 3hours plus oven needs to cool down. Maybe 4-5 pm. Customer advised to look at user manual, e-mail pdf file page 10 self cleaning."
Near Lancaster, CA 93536
Jonathan
Job Details: 01/22/2020
DRYER MAYTAG MGDC2155EW Found defective rollers and pulley. Replaced defective parts and tested unit and is working properly
Near Glendale, CA 91202
Leon
Job Details: 01/22/2020
RANGE WHIRLPOOL WFG525S0HS1 Cx states that unit is not working properly.After running diagnostic check find that right front burner is not lighting up.; ordrng 1 W11234417 (holder-orf) and 1 WP3368921 (screw-torx) and 1 WP8273062 (screw) and 1 WPW10515455 (burnr-head) and 1 WPW10515459 (igntr-surf)
Near Hesperia, CA 92344
Cesar
Job Details: 01/22/2020
WASHER MAYTAG MVWB835DW3 Replaced suspension all tested good
Near Apple Valley, CA 92308
Cesar
Job Details: 01/22/2020
WASHER MAYTAG MVWC565FW1 Customer instruct on function and operation unit tested good all functions responding
Near Glendale, CA 91202
Leon
Job Details: 01/22/2020
WASHER WHIRLPOOL WTW5000DW2 Cx states that unit is not working properly.After running diagnostic check find that water in the tube and unit is not draining.; ordrng 1 W10876600 (drain pump)
Near Los Angeles, CA 91352
Leon
Job Details: 01/22/2020
DISHWASHER KITCHENAID KDTE234GPS0 Cx states that unit is not working properly .After running diagnostic check find that unit has a water leak on the floor at the end of cycle.; ordrng 1 W10179427 (gasket) and 1 W10300924 (door seal) and 1 W10864081 (gasket) and 1 W11177741 (gasket) and 1 W11305303 (cntrl-elec)
Near Apple Valley, CA 92307
Cesar
Job Details: 01/22/2020
DRYER MAYTAG MGDB200VQ0 Found lint build up in one side of blower wheel making wheel go off balance and vibrate during spin build up is from normal use. Took unit apart and cleared wheel unit tested good
Near Victorville, CA 92394
Cesar
Job Details: 01/22/2020
REFRIGERATOR AMANA ASI2575GRS01 Found failed ice maker no power to water valve from ice maker causing ice maker not to fill p with water. Replaced failed ice maker new ice maker cycled and filled with water all checked good
Near Barstow, CA 92311
Darren
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL WRS321SDHW01 Ordered ice maker.; ordrng 1 WPW10300022 (icemaker)
Near Barstow, CA 92311
Darren
Job Details: 01/22/2020
DRYER MAYTAG MEDX655DW1 Replaced faulty door switch.
Near Los Angeles, CA 90042
John
Job Details: 01/22/2020
DRYER MAYTAG "The customer was concerned about the discoloration on the heater box in the upper right corner interior , the flame quality is excellent. The ducting is about 3 feet long. The dryer exhaust vent is flowing properly. Note, I got pictures of the discoloration. The dryer tested good."
Near Los Angeles, CA 91606
John
Job Details: 01/22/2020
REFIRGERATOR KITCHENAID KRFC704FPS00 "New scroll fan assembly has a shorten in it causing the sensor to cut out, had to defrost the evaporator again and found a short in the scroll fan plug. Ordering a part.; ordrng 1 W11167902 (cover-evap)"
Near Glendale, CA 91206
John
Job Details: 01/22/2020
FREEZER JENN-AIR JS48NXFXDE01 "Replace the main controller, the refrigerator tested good. Note, refrigerator seem to stabilize after I first visit. But I change the main controller anyways. The refrigerator tested good."
Near Glendale, CA 91207
John
Job Details: 01/22/2020
REFIRGERATOR JENN-AIR LFC2089HES "The Freon leaked out, most likely in between the walls of the cabinet where it is inaccessible. Note, the compressor job was done very professionally, no leaks the brazing was done proper connections were tight and fit could not find a leak anywhere in the tubing. Customer will get a new refrigerator"
Near Los Angeles, CA 91423
John
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "The refrigerator had no Freon in it.It had a die dryer on it, vacuumed down the system, inspected both evaporators for a leak. There is none. All the connection joints test good. added a process tube and new dryer. The system held a vacuum as I inspected the evaporators. Added Freon to the system, it started cooling right away."
Near Los Angeles, CA 91343
Randy
Job Details: 01/22/2020
RANGE MAYTAG CWE5800ACB25 Unit won’t cook even. Both lights out. All ops working it won’t hold heat. Ordering control and bulbs and sensor. ; ordrng 1 8009 (light bulb) and 1 8009 (light bulb) and 1 WP7430P044-60 (top-oven) and 1 WPW10201915 (cntrl-elec)
Near Burbank, CA 91506
John
Job Details: 01/22/2020
DISHWASHER JENN-AIR JDB9800CWS2 the filter/strainer was plugged with hard water and dried soap. Cleaned out. The heater circuit is good. The customer was not sure if the heat cycle works. The dishwasher tested good at this time.
Near Glendale, CA 91201
John
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM00 "The drain tube was plugged up, cleaned out the drain stub at the end. A mouse was in the fridge raider but no holes in any other tubing tested for leaks. The customer is going to have the plumbing checked due to slow water flow for the icemaker and the water dispenser. The refrigerator tests good at this time."
Near Los Angeles, CA 91325
Randy
Job Details: 01/22/2020
WASHER WHIRLPOOL WFW95HEDC0 "F05E02 door lock code F08e03 long fill code ;won’t fully rinse blankets. Advised blankets will sometimes need an extra drain n spin. Found cx using too much soap. Tested unit and found multiple leaks. Ordering bellow, tray, and water dispenser, switch and scheduled for next week 2 call count. Needs bellow, soap tray, tray water insert and switch and panel sometimes won’t respond. ;1 W10575334 (disp.drawer assy) and 1 W10750482 (panel-cntl) and 1 W11106747 (bellow) and 1 WPW10239966 (hose) and 1 WPW10435242 (valve)"
Near Manteca, CA 95336
William
Job Details: 01/22/2020
OVEN WHIRLPOOL WFG525S0HS1 "Found hinges bent, ordered hinge kit for door.; ordrng 1 W10347464 (hinge-door)"
Near Glendale, CA 91202
John
Job Details: 01/22/2020
DRYER WHIRLPOOL WGD9600TW1 " The main control burnt out.Customer declined service for the moment."
Near Thousand Oaks, CA 91320
Aaron
Job Details: 01/22/2020
FREEZER KITCHENAID KSSC48FMS01 "1359. Checked the unit freezer is 0°F fresh food section is 26°F high temp alarm is on and the freezer section is reading 70°F with the fresh food section reading 26°F call tech line to check the unit out found that the dampener assembly is not closing completely which is causing the refrigerator section to freeze called tech line thermistors passed verified the dampener was not closed all the way I asked about the display reading 70 when it was actually 0°F tech line said recommended to replace the u I board as well to correct the issue , also the drain is iced over as well and deeds to be cleared ; ordrng 1 WP2221296 (air-baffle)"
Near Los Angeles, CA 90027
John
Job Details: 01/22/2020
WASHER WHIRLPOOL MVWC565FW1 "There was a power outage the controls locked out. Reset the main control, check to supply power. Tested the washer, tested proper and good"
Near Manteca, CA 95337
William
Job Details: 01/22/2020
REFRIGERATOR BO WHIRLPOOL WRV986FDEM00 "Replaced evap fan/harness Assy. Defrosted & cleared drain, tested all fan functions, unit cooling this time"
Near Exeter, CA 93221
Erick
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Cycled unit and found unit heater failing causing unit water not to reach icemaker. Unit will need complete new door; ordrng 1 LW11038917 (dor-fip) and 1 W10873791 (icemaker), states that autho needed"
Near Lathrop, CA 95330
William
Job Details: 01/22/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Replaced pump/motor, ran diagnostic cycle, unit operating as designed"
Near Lindsay, CA 93247
Erick
Job Details: 01/22/2020
WASHER WHIRLPOOL WTW5000DW1 "Unit is leaking oil from new transmission. This is causing failure in washycle causing noise. Unit will need new transmission and lower parts replaced,; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10752283 (washplate) and 1 W10913953 (actuator) and 1 W11035751 (gearcase)"
Near Thousand Oaks, CA 91320
Hector Zuleta
Job Details: 01/22/2020
WASHER MAYTAG MVWB835DW1 Replaced Housing (W11172234). Tested for leaks. Tested ok.
Near Redlands, CA 92373
Rod
Job Details: 01/22/2020
DISHWASHER JENN-AIR JDTSS246GS0 Grinding noise during pump out.Confirmed drain pump appears to have impeller /shaft separation.Orderingdrain pump not stocked on truck; ordrng 1 WPW10531320 (drain pump)
Near San Bernardino, CA 92407
Rod
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM Was rescheduled for next day; schdld next appmnt for 1/22 WED 12-6
Near Lindsay, CA 93247
Erick
Job Details: 01/22/2020
WASHER MAYTAG MVWB835DW4 Cycled unit and found it with weak suspension causing unit to make noise. Replaced suspension. Re-tested it and it passed all test with no errors. Job complete
Near Hanford, CA 93230
Enrique
Job Details: 01/22/2020
RANGE WHIRLPOOL WFG525S0HW1 Installed all the parts . Tested the oven and cooktop . All functions tested normal . No gas leaks .
Near Los Angeles, CA 91345
Raymond
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL WRS315SNHM01 Data loggers not sent.
Near Los Angeles, CA 91607
Raymond
Job Details: 01/22/2020
RANGE WHIRLPOOL WEG745H0FS0 "Upon arrival cx states unit doesn’t keep temp. States that when the unit says it’s preheat she cancels and starts and temp shows off of 350. Informed cx unit fluctuates temp, this is normal condition. Explained proper preheat procedures. Temp sensor slightly off so replaced for good measure. Instructed cx on proper use and care. Unit functions as designed."
Near Santa Clarita, CA 91390
Michael
Job Details: 01/22/2020
FREEZER WHIRLPOOL WRX986SIHZ00 "Cx states they keep seeing water inside RC and think the ice maker is leakingGood water pressure through water dispenser. Removed ice bin and find no ice build up or water anywhere is should not be.Removed ice maker assembly and found nothing unusual. Reinstalled icemaker and entered diagnostics Ran test 36 and ice box fan is blowing very slowly and sort of pulsating. UI is glitchy while operating.Ran ice maker fill test and filled ice maker as designed and no water leaked or spilled out.Exited diagnostics and ice box fan began to blow normal speed.Deli drawer UI is lit up as designed, no signs of damage to side harness. Temps arrear normal but Cx states ice cream will go soft once or twice.Ordering ice box fan W10846539 Main control board W10843055User interface control W11330931Evap fans are blowing as designedReturn 1-23-20 8-12 requested; ordrng 1 W10843055 (MAIN CONTROL BOARD) and 1 W10846539 (ICE BOX FAN) and 1 W11330931 (USER INTERFACE)"
Near Los Angeles, CA 91406
Raymond
Job Details: 01/22/2020
MICROWAVE WHIRLPOOL WMH78019HZ-1 Upon arrival inner glass spider cracked. Replaced door . Tested unit. Unit functions as designed. Documented tech line Andrew SR 7726955686 safety Breon SR 7726807082
Near Los Angeles, CA 91331
Michael
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Cx states ice forms inside freezer and Cx has to defrost unit to get rid of ice. Cx feels temps were not cold enough. Entire unit is empty except for a few frozen pop cycles placed inside freezer. Found freezer manual knob adjustment set to max. Tech instructed cx on how adjustment knob works and placed back to recommended.Found RC temp control set to #1 (warmest setting)Tech set to recommended setting. Cx mentions her control setting will automatically adjust down to setting 1 by its self.Took freezer temp reading with thermal probe is at 24°Removed rear panel and took amp reading from compressor .88ohm compressor is running loud and extreamly hot to the touch. Condenser fan is blowing as designed. Sealed system issue. Will order compressor kit and have office reschedule for sealed system tech.Compressor kit WPW10507886; ordrng 1 WPW10507886 (COMPRESSOR KIT)
Near Catheys Valley, CA 95306
Kenneth
Job Details: 01/22/2020
WASHER MAYTAG MVWC415EW "Found unit with faulty water valve. Trickling water in checked filters. And found filters to be cleared. Removed water valve and replaced. Tested unit. Unit is now working properly. Customer approves function. ; (created new UIS, deleted prior attachment to UisID 229432)"
Near Los Angeles, CA 91331
Raymond
Job Details: 01/22/2020
DRYER WHIRLPOOL WGD49STBW2 Upon arrival cx states unit not drying clothes well. Takes 3 cycles to dry. Found restricted vent from building. Needs vents cleaned. Unit functions as designed.
Near Santa Clarita, CA 91321
Michael
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Tech opened gray door gasket box and gasket had been previously installed and ripped. Need to order another grey door gasket W10830162Return Tuesday 1-28-20 12-3 requested; ordrng 1 W10830162 (GREY DOOR GASKET)
Near Los Angeles, CA 91344
Michael
Job Details: 01/22/2020
REFRIGERATOR AMANA ASI2175GRS01 Cx sttaes unit makes ice but will not dispense water.Verified water to unit. Verified water valve is operating as designed. Found reservoir frozen.Ordering new reservoir W11296969 item is PSP office to contact cx when parts are available and reschedule appt.; ordrng 1 W11296969 (RESERVOIR)
Near Santa Clarita, CA 91390
Michael
Job Details: 01/22/2020
RANGE KITCHENAID KEBS208DSS11 Removed and replaced upper oven cavity lights WP4452164Retested oven lights and upper oven and lower oven lights now work as designed.job complete
Near Santa Clarita, CA 91350
Michael
Job Details: 01/22/2020
WASHER MAYTAG MVWC565FW1 "Cx states unit just didn’t turn on one dayTech finds unit unresponsive no lights at all. Verified 120v at outlet. Removed console and no green light on main control.Needs main control W11162438 Return Friday 1-24-20 12-3 requested; ordrng 1 W11162438 (MAIN CONTROL)"
Near Los Angeles, CA 90039
John
Job Details: 01/22/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 Ref doorFreezer door.
Near Los Angeles, CA 91343
Michael
Job Details: 01/22/2020
WASHER WHIRLPOOL WFW92HEFC0 "Cx states unit does not fill enough water or wash properly.Removed top lid. Entered diagnostics and found no fault codes stored, ran auto service test with both husband and wife present. Cx is concerned unit does not put enough soap into the unit from the load and go system and were concerned about the water level. They felt water level should have been higher. Unit passed all cycles as designed with no issues. Unit ops are normal with no issues to note. Tech was asked to manually adjust water and soap levels but they are as designed. Will document with techlineSR#Found wife is washing all loads on normal wash setting and towels are not washing properly due to insufficient wash times. Cx is also not wiping out bellow and drain lines are semi obstructed. Removed debris and advised on main ting bellow after every wash."
Near Los Angeles, CA 91344
Michael
Job Details: 01/22/2020
WASHER MAYTAG MVWB835DW5 "Cx states when she turns 5e unit on water only trickles into unitRan manual hot and cold and valves just hum. Verified good water pressure to unit. Replaced water valve W11172234Rebooted unit, cleared faults ran manual hot and cold and op as designed with good flow.Ran unit through auto service test and passed all cycles as designed with no issues. Unit now ops as designed job complete"
Near Modesto, CA 95357
Cruz
Job Details: 01/22/2020
OVEN WHIRLPOOL WGG745S0FS02 "Need more work-wrong color part for unit, ordered right color part for unit including frame. ; ordrng 1 W10879583 (swtch-memb) and 1 WPW10318550 (panl-cntrl)"