Near Oxnard, CA 93030
Joe
Job Details: 02/14/2020
WASHER WHIRLPOOL WTW5000DW1 Replaced part unit is now functioning as designed. Job complete.
Near Claremont, CA 91711
Tyler
Job Details: 02/14/2020
REFRIGERATOR KITCHENAID KRFC300ESS03 Customer stated that frost has returned. When the customer showed me she is pulling the door open from the left. Explained that the door needs to be opened from the center. Ordering door for sealing issues. Customer aware door takes 6-8 weeks to receive.; ordrng 1 12977880SQ (dor-fip ss) and 1 W10876598 (nameplate)
Near Phelan, CA 92371
Cesar
Job Details: 02/14/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ02 failed bin and right door gasket ; ordrng 1 W10830055 (gasket-fip) and 1 WPW10212139 (bin-cntlvr)
Near San Marino, CA 91108
Juan
Job Details: 02/14/2020
REFRIGERATOR KITCHENAID KBSD608ESS01 "Unit not producing ice. Unit was overflowing at one point. Icemaker not receiving any voltage. Shacked up the boards, not sending voltage to icemaker. Optic board and icemaker need to be replaced.Please check availability on parts, and call customer to schedule as soon as possible. Thank you; ordrng 1 W10757851 (optic bd set ref) and 1 W11126009 (icemaker)"
Near Los Angeles, CA 91326
Danny
Job Details: 02/14/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Unit is not starting a cycle Found faulty door latch Replaced door latch and reinstall dishwasher and ran a self test cycle unit completed with no leaks and no issues unit is working properly
Near Oxnard, CA 93036
Joe
Job Details: 02/14/2020
WASHER MAYTAG MHW6630HC0 Replaced deflected. Job complete.
Near San Fernando, CA 91340
Raymond
Job Details: 02/14/2020
REFRIGERATOR WHIRLPOOL WRS321SDHV01 "Upon arrival unit not dispensing ice. Found ice door chute not engaging door. Secured chute and tested, unit functions as designed."
Near Altadena, CA 91001
Francisco
Job Details: 02/14/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 Checked unit found frost build up on ffc evap. Asked cx to defrost unit so I can service it. Reschedule for Friday.; ordrng 1 WPW10248595 (control)
Near Los Angeles, CA 91342
Raymond
Job Details: 02/14/2020
REFRIGERATOR KITCHENAID KRFC704FSS01 "Upon arrival cx states doors are not closing properly. Found cabinet shelf shifted and not sitting proper causing doors to not close. Secured shelf and tested, unit functions as designed."
Near Monterey Park, CA 91754
Francisco
Job Details: 02/14/2020
WASHER MAYTAG MVWB865GW0 Attempted calling cx. I need to call techline per whirlpool.
Near Los Angeles, CA 91342
Raymond
Job Details: 02/14/2020
COOKTOP KITCHENAID KCGS550ESS01 Installed cooktop and bezels. Rectified cosmetic concerns.
Near Ontario, CA 91764
Tyler
Job Details: 02/14/2020
WASHER WHIRLPOOL WFW5620HW0 Removed and replaced console now unit goes into diagnostics but stat or is locking up. Ordering stator and rotor not in stock.; ordrng 1 W11314361 (rotor) and 1 W11354541 (STATOR)
Near Los Angeles, CA 91344
Michael
Job Details: 02/14/2020
FREEZER KITCHENAID KRMF706ESS01 "Agrees to OOW service feeStates a week ago ice started forming in freezer.Tech finds ice build up around upper portion of freezer door seal from water leak.Opened RC doors and found standing water in base of RC.Removed all shelves and found iced over evap drain in RC Quoted $265 and Cx agrees. Used steamer,Sr and cleared evap drain reinstalled all parts and unit is not cooling again as designedCollected $265 by card job complete"
Near Santa Clarita, CA 91321
Michael
Job Details: 02/14/2020
RANGE WHIRLPOOL SF367LEHW7 Cx states oven ops but a red light blinks on the console.Top burners op as designed. Started bake cycle @ 350° and have prompt ignition.Cx states she was baking two potatoes for an hour at 300° and afterwards warmed two fish patties but cannot remember how the oven malfunctioned due to poor memory. Tech started bake cycle and ops as designed. Could not recreate issue of red light on console flashing Raised temps back to 250° and unit reached target temp as designed.Selected warm setting on console and unit preheated as designed. Documenting with safety department SR#7727107951Job complete
Near Bakersfield, CA 93314
Dane
Job Details: 02/14/2020
DISHWASHER KITCHEN AID KDTE334GPS Upon arrival the unit would fill with water and then drain. The drain pump was very loud and the main motor was dead. Unit needs new motor and new drain pump; ordrng 1 WPW10531320 (drain pump)
Near Simi Valley, CA 93063
Aaron
Job Details: 02/14/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Customer is getting the unit exchanged they don’t know who set up this call Home Depot is replacing the unit
Near Orcutt, CA 93455
James
Job Details: 02/14/2020
WASHER MAYTAG MVWX655DW1 Techline Robert. Ordering new drain pump and control board and wire harness via instructions. Ohm out drain pump before replacing. Sr# 7727128955 will schedual when parts arrive. ; ordrng 1 W10876600 (drain pump) and 1 W11095106 (harns-wire) and 1 W11116592 (cntrl-elec)
Near Coalinga, CA 93210
Enrique
Job Details: 02/14/2020
MICROWAVE WHIRLPOOL RB270PXBB2 "Inspected whirlpool wall oven/microwave combo . Customer concerns , after self clean door stayed locked and control does not work . I turned breakers off/on . Door didn’t unlock, and some functions on the control does not work . Electronic timer p# 3169256 & control panel p# 3182917 are discontinued ( not repairable ) . I called techline to document , spoke with Kevin SR#7727136597 .; saved tckt"
Near Bakersfield, CA 93312
Jim
Job Details: 02/14/2020
REFRIGERATOR KITCHEN AID KRFC704FBS01 Original door scratched and dented; ordrng 1 W11254958 (dor-fip)
Near Oxnard, CA 93030
Hector Zuleta
Job Details: 02/14/2020
WASHER WHIRLPOOL WTW7500GC2 "Replaced: Water Valve (W1165546), and Faucet Switch (W11174420). Tested ok."
Near San Gabriel, CA 91775
Juan
Job Details: 02/14/2020
DRYER WHIRLPOOL WGD5620HW0 "Found unit not heating. Checked operations, igniter glowing. Checked homes gas valve, valve was in the off position. Turn gas valve on, checked dryer operations. Dryer is working as intended.Updated model number information."
Near San Marino, CA 91108
Juan
Job Details: 02/14/2020
DRYER WHIRLPOOL WGD8500DC3 "Unit making noise. Found noisy drum support roller. Replaced rollers, checked operations, unit working as intended. No more noise at time of service.; used 1 4392067 (DRYER REPAIR KIT) from stock"
Near Alhambra, CA 91801
Juan
Job Details: 02/14/2020
REFRIGERATOR WHIRLPOOL ED5KVEXVQ00 "Found water dispenser and icemaker leaking. Evaporator drain hole in freezer clogged. Replaced inlet water valve. Defrosted evaporator drain hole, clean condenser coil’s.Water dispenser and icemaker not leaking at time of service."
Near Azusa, CA 91702
Andy
Job Details: 02/14/2020
DRYER WHIRLPOOL WGD49STBW2 "Timer not advancing, replaced timer and tested unit working properly"
Near Altadena, CA 91001
Francisco
Job Details: 02/14/2020
WASHER MAYTAG MHW6630HW0 "Retrieved error codes, found none. Checked unit found cx was running cycle with spin speed set to off. Explained cx how to use this setting. Asked cx to monitor unit and report any issues."
Near Fontana, CA 92337
Tyler
Job Details: 02/14/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Customer stated that doors are not level and unit rocks. Leveled door and adjusted front wheels. All works good at this time.
Near Redlands, CA 92373
Rod
Job Details: 02/14/2020
WASHER MAYTAG MVWC565FW2 Leaking from under machineHose from pump to drain hose connector split.And missing hose clamp.Ordering hose clampHose clamp never installed at factory.; ordrng 2 WP285655 (clamp)sReplaced hoses and test op normal. No lks
Near Bakersfield, CA 93309
Dane
Job Details: 02/14/2020
REFRIGERATOR KITCHEN AID KFXS25RYMS1 Upon arrival found the unit leaking. Unit was leaking due to a clogged drain to Granite. Removed grommet and installed drain tube kit and tested unit. Unit functions normal now; used 1 W10619951 (TUBE DRAIN) from stock
Near Rialto, CA 92376
Tyler
Job Details: 02/14/2020
WASHER MAYTAG MVWB765FW3 Customer stated that the unit is leaking and making noise. Found lock error codes and locked rotor. Cycle test unit found lid lock works and unit spins and agitates. Filled tub up and drained to check for leaks. No leaks at this time. Calibrated unit back to factory specs.
Near El Monte, CA 91733
Juan
Job Details: 02/14/2020
WASHER WHIRLPOOL WTW5000DW3 "Unit was unplugged from electrical outlet. Connected it, unit was in cancellation mode, drain pump activated. Ran diagnostics, No stored error codes. Calibrated unit, checked operations, all ops.checked fine at time of service.Instructed customer to pause unit before opening lid, and to hit start button to start machine again once lid is closed. Recommended once a cycle starts to let unit finish. To try to avoid opening lid while in use. "
Near West Covina, CA 91791
Stephen
Job Details: 02/14/2020
DRYER-GAS WHIRLPOOL WGD6620HC0 Ran diagnostics. Cleared error code. Found lint in blower causing vibration. Cleaned blower wheel. Tumbling and heating properly. Vent is restricted. Instructed customer to call duct cleaning service. Complete.
Near , CA 91351
Raymond
Job Details: 02/14/2020
MICROWAVE WHIRLPOOL WMH53521HZ4 "Upon arrival door is sagging and loose. Found door off hinge pin on lower portion. Secured door and tested, 7nit functions as designed."
Near Los Angeles, CA 91343
Raymond
Job Details: 02/14/2020
DRYER WHIRPOOL CANCEL Please delete ticket. Wrongly created.
Near Pasadena, CA 91106
Francisco
Job Details: 02/14/2020
DISHWASHER KITCHENAID KDTE334GPS0 "Checked unit found no error codes, heater coming on. Found cx not using rinse aid. Added rinse aid and explained to cx how rinse aid is needed for proper drying. Unit checks ok."
Near Los Angeles, CA 90065
John
Job Details: 02/12/2020
OVEN WHIRLPOOL MGR6600FZ1 The customer was concerned about the clicking noise when the oven igniter and cycles on and off. Informed customer that this is a normal function of the oven. Demonstrated to her what she was hearing. Do you have and tested well no problems found. Customers happy with the product.
Near Tracy, CA 95376
William
Job Details: 02/12/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Replaced freezer led light module & led power brd, tested light function, all light functioning, unit operating as designed"
Near Victorville, CA 92394
Darren
Job Details: 02/12/2020
WASHER MAYTAG MVWB835DW4 "Bottom of stand pipe is leaking, advised customer to call a plumber."
Near Hesperia, CA 92345
Cesar
Job Details: 02/12/2020
RANGE WHIRLPOOL WEG745H0FS0 Replaced control and touch all checked good
Near Hesperia, CA 92345
Cesar
Job Details: 02/12/2020
WASHER MAYTAG MHW6630HW0 "F0E5 F0E2 ran test on unit found 2 codes listed, off balance and over sud. Unit was not level leveled unit I believe this caused the off balance as for the suds code soap used is correct."
Near Oxnard, CA 93035
Hector Zuleta
Job Details: 02/12/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Customer is concerned of excessive vibrations of the refrigerator cabinet during operation. I checked the unit and I found some type vibrations/rattle noises coming from the back of the unit. I moved the refrigerator forward and I adjusted the back panel And tubing, as well the front leges. The noise it disappeared. Tested ok."
Near Burbank, CA 91504
Leon
Job Details: 02/12/2020
FREEZER KITCHENAID KBSD608ESS01 Cx states that unit is not working properly.After running diagnostic check find that unit on closed position fridge door is sticking out not even with freezer door Called Whirlpool Tech Line Support Spoke to LeonExplain the situation.Use perma gum behind freezer gasket S.R. 7727118825Please give this job to another Tech build in refrigerator I don’t know how to do that.; ordrng 1 212643 (sealer-gum)
Near California City, CA 93505
Jonathan
Job Details: 02/12/2020
WASHER WHIRLPOOL WFW560CHW0 Found defective control board. Replaced defective control board. Tested unit and is working properly.
Near Lathrop, CA 95330
William
Job Details: 02/12/2020
WASHER WHIRLPOOL WFW6620HW0 "F0E2, checked rotor bolt, leveled unit, ran self diagnostics, tested with load of clothes, unit has excessive vibration in spin cycle, with load, ordered damper shocks for unit. Need time on job.; ordrng 4 W11316766 (SHOCK DAMPER)s"
Near Santa Maria, CA 93454
James
Job Details: 02/12/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Checked drainage and found debris blocking air gap. Removed blockage and unit drained as intended. Unit is working as intended.
Near Barstow, CA 92311
Darren
Job Details: 02/12/2020
MW OVEN COMBO KITCHENAID KHMS2056SSS0 cx declined
Near Palmdale, CA 93551
Jonathan
Job Details: 02/12/2020
M/W OTR WHIRLPOOL WMH32519FB0 Found defective control board.
Near Santa Maria, CA 93454
George
Job Details: 02/12/2020
WASHER WHIRLPOOL WFW92HEFU0 Found washer load and go not functioning cartridge warp needs to be replace ok to order part.; ordrng 1 WPW10250742 (drawer)
Near Malibu, CA 90265
Joe
Job Details: 02/12/2020
FREEZER WHIRLPOOL WRT108FZDW02 After replacing motor evap fan thermister and harness unit began to function as designed. Job complete.
Near Malibu, CA 90265
Joe
Job Details: 02/12/2020
DRYER WHIRLPOOL WGD5620HW0 Replaced control and acu unit is now functioning as designed. Job complete.
Near Los Angeles, CA 91306
Danny
Job Details: 02/12/2020
WASHER WHIRLPOOL WTW5000DW1 Unit won’t complete a cycle and stops at rinse cycle Found faulty valve Replaced valve and reinstall unit Ran a self test cycle and unit completed with no issues Calibrated washer Unit is now working properly No water leaks
Near Los Angeles, CA 91306
Danny
Job Details: 02/12/2020
WASHER WHIRLPOOL MHW3505FW Unit has no power Found unit not responding No power .Client denied to get unit repaired.
Near West Covina, CA 91791
Andy
Job Details: 02/12/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "No cool, replaced drier and tested unit working properly"
Near Quartz Hill, CA 93536
Jonathan
Job Details: 02/12/2020
OVEN WHIRLPOOL WOD51EC7HS01 Replaced defective blower. Call tech line. Tech line wants new wire harness and to check air way. File 7727123972; ordrng 1 W11233570 (harns-wire)
Near Covina, CA 91724
Andy
Job Details: 02/12/2020
LAUNDRY MAYTAG MVWC565FW0 "Not agitating, replaced actuator and tested unit working properly"
Near La Verne, CA 91750
Andy
Job Details: 02/12/2020
DRYER MAYTAG MGD5630HW0 "Console not working, replaced console and tested unit working properly"
Near Malibu, CA 90265
Joe
Job Details: 02/12/2020
DISHWASHER KITCHEN AID KUDS30FXPA2 "Customer already paid for a retainer I need. Customer stated I can just drop it off at house,; ordrng 1 WPW10503548 (retainer)"
Near Monrovia, CA 91016
Andy
Job Details: 02/12/2020
WASHER MAYTAG MVWX655DW1 "Lid cracked, replaced lid and tested unit working properly"
Near Los Angeles, CA 91306
Danny
Job Details: 02/12/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Unit is not cooling Found faulty evaporator sensor Need to order parts ; ordrng 1 W10902214 (thermistor)
Near Los Angeles, CA 91343
Randy
Job Details: 02/12/2020
REFRIGERATOR KITCHENAID KRFF507EWH00 Replaced all parts. Tested now fills. Unit will freeze ice in about 4 to 6 hours. Job complete.
Near San Dimas, CA 91773
Andy
Job Details: 02/12/2020
WASHER WHIRLPOOL WFW92HEFW Needs switch ; ordrng 1 WPW10443885 (door lock) and 1 WPW10448876 (switch-wl)
Near Arcadia, CA 91006
Stephen
Job Details: 02/12/2020
DISHWASHER KITCHENAID KDFE104HWH0 "Ran diagnostics. No error codes found. Ran test cycle. Heater is drawing 8.1 A wet, 6.5 A dry. DW is working properly as designed. Advised customer to purge hot water line before starting DW. Complete."
Near La Verne, CA 91750
Andy
Job Details: 02/12/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM02 Needs ice maker ; ordrng 1 WPW10300022 (icemaker)
Near Monrovia, CA 91016
Stephen
Job Details: 02/12/2020
RANGE - ELECTRIC JENN-AIR JIS1450DP1 Ran diagnostics. Has f2e1 error code. Found shorted control panel. Needs control panel. Customer declined repair at this time. May call back with serial #.
Near Monrovia, CA 91016
Andy
Job Details: 02/12/2020
RANGE KITCHENAID KSGG700ESS0 Needs control and bezel; ordrng 1 W10814133 (bezel-knob)
Near Colton, CA 92324
Rod
Job Details: 02/12/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Ice bucket clumping with ice. Found that ice bucket seal at top of door chute was not adjusted properly and corrected . Ice maker and bucket now sealed and operational as designed.
Near El Monte, CA 91731
Andy
Job Details: 02/12/2020
WASHER MAYTAG MVWB765FW3 Needs agitator ; ordrng 1 W11161960 (agitator)
Near Pasadena, CA 91103
Francisco
Job Details: 02/12/2020
DRYER MAYTAG MGD6630HW0 "Removed and replaced ui and main control, tested ops unit now working as intended."
Near Monrovia, CA 91016
Andy
Job Details: 02/12/2020
WASHER WHIRLPOOL WFW8620HC1 Needs main pub; ordrng 1 W11352122 (MAIN CONTROL W11352122)
Near Altadena, CA 91001
Francisco
Job Details: 02/12/2020
OVEN WHIRLPOOL WGG745S0FS02 "Removed and replaced control and temp sensors, asked cx to monitor ops and report any issues. Unit checks ok at this moment."
Near Los Angeles, CA 91342
Randy
Job Details: 02/12/2020
DRYER MAYTAG MGDX655DW2 Broken door switch. Needs switch. ; ordrng 1 WPW10569603 (switch-dor)
Near Fresno, CA 93720
Andrew
Job Details: 02/12/2020
MICROWAVE WHIRLPOOL WMC50522HB1 This is a counter top/ built in microwave that has a total replace and warranty. Advised Cx to contact whirlpool for replacement. Unit is not heating and and high voltage components are not available
Near Visalia, CA 93292
Enrique
Job Details: 02/12/2020
RANGE KITCHENAID KVWB600DBS Installed fan blower on range hood . All functions tested normal .
Near Riverside, CA 92503
Kevin
Job Details: 02/12/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 "RC evaporator is frozen over causing cooling loss. I found thermistor reading out of range and old software on main control. Removed and replaced thermistor, main control, and fan assy. Tested unit. All tests good."
Near Pomona, CA 91767
Tyler
Job Details: 02/12/2020
REFRIGERATOR WHIRLPOOL WRF532SMHV00 Removed and replaced condenser. Vacummed system and charged with freon. Tested all worka good at this time.
Near Montclair, CA 91763
Tyler
Job Details: 02/12/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Customer stated that the water dispenser and the ice maker are not working. Found refrigerator pushed back too far pinching the waterline pulled unit forward tested all works good at this time
Near Waterford, CA 95386
Cruz
Job Details: 02/12/2020
WASH/DRY COMBO MAYTAG MVWB835DC3 "Fixed- installed new parts (wash plate, gear case) calibration pass, diagnostic test 51 passed, no codes, no leaks, unit is working as designed, cx also signed a disclaimer for moving appliances and working with water, cx ok repair. Unit has a warranty with RAC"
Near Denair, CA 95316
Cruz
Job Details: 02/12/2020
ICEMAKER WHIRLPOOL GI15NDXZS2 "Fixed- installed new parts (pump, valve) water filled ice maker , it cycled, allow 12-24 hrs for cooling."
Near Mariposa, CA 95338
Kenneth
Job Details: 02/12/2020
WASHER MAYTAG MVWB835DW0 Found unit getting off balance load due to weak suspension. Ordering new suspension. Console is missing display. Not responsive. Ordering console. Control indicating water in tub when no water is present. No blockage or excessive suds. Ordering control. Will replace lid. Lid is broken and not closing properly. Needs autho. Rescheduled customer for tuesday 2-18-20; ordrng 1 W10861510 (Console) and 1 W11100602 (Control) and 1 W11130356 (Suspension)
Near Modesto, CA 95350
Lance
Job Details: 02/12/2020
OVEN WHIRLPOOL WOD77EC0HV00 "Fixed- replaced blower motor top oven. Ran and tested, unit is now fully operational and working as designed without any error."
Near Modesto, CA 95350
Lance
Job Details: 02/12/2020
DRYER - GAS WHIRLPOOL WGD6600VW1 "Fixed-replaced idler pulley and belt. Ran and tested, unit is now fully operational and working as designed."
Near Grand Terrace, CA 92324
Kevin
Job Details: 02/12/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Unit not cooling in both compartments and right side door gasket is damaged. I found no Freon in system. Appears to be a low side leak at FC evaporator. Compressor has been running dry and will also need to be replaced. Needs compressor, right side door gasket, and FC evaporator. ;1 8201675 (compressor) and 1 W10846057 (gasket-fip) and 1 WPW10608485 (evaporator)"
Near Ceres, CA 95307
Lance
Job Details: 02/12/2020
COOKTOP WHIRLPOOL WFE320M0ES2 "Trade partners sr#7727074803 Foundinfestation in and around elements, and control board area. Causing short and electrical issues with unit. Due to roach infestation, repair is not covered . Advised customer to call whirlpool customer service @800-253-1301"
Near Tulare, CA 93274
Chase
Job Details: 02/12/2020
WASHER MAYTAG MVWB765FW3 "Cx concerned about sound of shifter. This shifter is normal operations and informed her that this sound is by design. Ran through test cycle, Found unit is working as design. There is nothing wrong with this unit at all. Documented situation with WPL. Unit is working properly. SR#7727092006"
Near Selma, CA 93662
Jonathan
Job Details: 02/12/2020
WASHER WHIRLPOOL WTW4850HW1 Found valve bad replaced tested working to spec
Near Kingsburg, CA 93631
Jonathan
Job Details: 02/12/2020
WASHER MAYTAG MVWB835DW4 Tested found water valve stuck shut replaced tested working to spec
Near Fresno, CA 93705
Irvin
Job Details: 02/12/2020
OVEN KITCHENAID KOCE507ESS08 DOUBLE LABOR REQUEST. UNINSTALLED/INSTALLED UNIT. removed power from the oven. Pull out of place installed fan. Reinstalled oven. Test fan to pre set temp. All sounds and functions normal. Oven and fan operational.
Near Fresno, CA 93723
Irvin
Job Details: 02/12/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Removed power from the door. Removed freezer door. Installed replacement. All ops normal. Seals and control work.
Near Modesto, CA 95358
Lance
Job Details: 02/12/2020
WASHER WHIRLPOOL WTW7300DW0 "F5e2, F5e3 error , also water not entering. Replaced control board and valve assembly. Unit still not passing calibration test#52. Lid lock constantly clicking. Need to re route with additional parts lid latch; ordrng 1 W10810403 (lid lock assy)"
Near Fresno, CA 93722
Irvin
Job Details: 02/12/2020
WASHER MAYTAG MVWX655DW1 Failed control board. No 5dc led present. Replaced control. Calibrated unit. Passed. All ops. Normal.
Near Hanford, CA 93230
Enrique
Job Details: 02/12/2020
WASHER WHIRLPOOL WTW8500DC0 "Inspected whirlpool washer . Customer concerns , makes grinding noise during spin cycle . Need new gearcase ; ordrng 1 W10752283 (washplate) and 1 W10811956 (drum assy)"
Near Santa Clarita, CA 91354
Michael
Job Details: 02/12/2020
WASHER WHIRLPOOL WFW5620HW0 Cx states unit is leaking doesn’t know whyEntered diagnostics 3 times and each time the UI will light up all lights and then a second later shuts off and chimes twice. Have to turn soundDocumenting with techlineSR#7727118557No known issues vent is dry and as designed.Advised to give Cx whirlpool Cx support number as machine ops as designed with no issues. Job complete
Near Fresno, CA 93727
Timothy
Job Details: 02/12/2020
DRYER WHIRLPOOL WED8540FW Checked for faults and ran a service test. 3-6( moisture sensor open)4-3(restricted air flow)4-4(line 2 voltage error) Exhaust duct rattling. Installed dampening material and adjusted the exhaust. Unit needs a blower wheel and moisture sensor.; ordrng 1 WPW10298258 (harns-wire)
Near Bakersfield, CA 93304
Dane
Job Details: 02/12/2020
REFRIGERATOR MAYTAG MBR1956KES On arrival the unit was not going into defrost. Found the unit with faulty jazz board. Removed and replaced chessboard and programmed unit. Left unit unplugged to defrost unit. Customer will plug-in in 24 hours. Unit functions normal now
Near Squaw Valley, CA 93675
Timothy
Job Details: 02/12/2020
REFRIGERATOR MAYTAG MFW2055FRZ00 The RH door has a a broken lower hinge receivers and is not sealing. The IM is broken and will need to be replaced for it to work right. The door air leak is causing defrost problems. ; rqstng P&A on 1 4317943 (icemaker only) and 1 LW10858417 (dor-fip) and 1 WPW10397055 (bracket)
Near Clovis, CA 93619
Timothy
Job Details: 02/12/2020
DRYER WHIRLPOOL WGD6620HC1 "Arrived at home, shown to the dryer and was told “No hot”. I do not detect a gas leak. Called both contact #s, first one went straight to voicemail the other was a rep of Custom Kitchens. Checked for error codes, none found. This dryer is stacked on a washer, inserted into the cabinetry and has a stone floor that easily scratches. I found the igniter lights but the gas never ignites. Called WPTS(7727122495)to explain what was happening. They said it could be a coil a valve or the gas is turned off. Explained I had limited access to the unit and could not checks the gas connections. WPTS support states that if a unit is installed in a way that it can not be serviced it is the responsibility of the owner to make the unit serviceable. This unit will require a second person to even diagnose the unit. Left a card with the house keeper and told her to tell the customer to call WP or ARS to arrange another visit . "
Near Bakersfield, CA 93304
Dane
Job Details: 02/12/2020
REFRIGERATOR WHIRLPOOL WRF555SDHW01 Fresh food compartment was not cooling properly. Found the thermostat out of range. Removed and replaced thermostat kit and tested unit. Unit functions normal now
Near Santa Clarita, CA 91355
Michael
Job Details: 02/12/2020
DISHWASHER KITCHENAID KDPE234GPS0 "Cx states unit is not draining properly. Leaves standing water in tub. Removed drain pump and found glass seizing drain pump. Pump is good still works. Reinstalled and retested and unit now drains as designed. Ran normal wash cycle and fills, rinses, heats and drains as designed. Collected $115 service fee and $65 laborCollected $180 by check #7378 job complete"
Near Clovis, CA 93619
Timothy
Job Details: 02/12/2020
DISHWASHER WHIRLPOOL WDT720PADM1 "Checked for faults and ran a service test. Unit showing a 7-1(heater disabled), 6-6(water system fault /unlisted) fault. Units wash motor does not start during the test. Unit needs a new sump assembly."
Near Clovis, CA 93611
Timothy
Job Details: 02/12/2020
WASHER WHIRLPOOL WFW5620HW0 "Upon arrival the UI is off the unit. The LH front and side of the unit has severe damage to it that looks like it has been straightened out. The lower RH side of the unit has damage to it as well. The dispenser is broken too. Unit will need a new UI and dispenser and fasteners. Called WPTP to see what was documented on “FIle#7726890263; 1 W11318755 (drawer) and 1 W11319991 (cntrl-elec)"
Near Los Angeles, CA 91344
Michael
Job Details: 02/12/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Cx states unit is freezing products on upper shelvesUnit is within first year mfgTemps set to recommendedThermal probe in freezer is at 0° RC is at 38°Entered diagnostics and thermistors check self test. Tested air baffle and opens and closes as designed. No ice build up inside unitChecked RC thermistor and has 6.7k ohmCannot find anything out of ordinaryDocumenting with techline SR#7727120849 Nothing wrong with unit at this time advised to raise freezer temps a few degrees to help with over cooling. All ops are as designed job complete