Local Reviews
Powered by Fluid LOCAL
Bryan D.
REFRIGERATOR WHIRLPOOL WRX735SDBM04 Cx states after power outage ice build on fc evap. Inspected unit evap motor is not running. Ordering evap motor. ordrng 1 WPW10276647 (motor-evap)
Bryan D.
OVEN KITCHENAID KEBC207KSS05 Cx states when trying to use oven error code flashes. Ran diagnostics got error code f5e1. Inspected all latch connections. All connections were secure. Measured resistance on latch motor and got 24k. Motor is okay. Unit needs a new control board. Found control is discontinued.
Bryan D.
DISHWASHER WHIRLPOOL KUDE40FXWH5 Removed and replaced control. Tested unit. Unit is functioning as designed. Cx stats floor damage is starting to show and though dw was leaking. Removed bottom panel. Ran unit. Found no signs of leak.
Billy J.
REFRIGERATOR WHIRLPOOL WRS576FIDM01 upon arrival removed and replaced door tested icemaker and all function seem normal job complete
Andrew P.
REFRIGERATOR WHIRLPOOL KBFN502ESS02 Found unit not cooling. Ran diagnostics test and step valve ok. Found no dye in ff evap. Ordering compressor and freezer evap ; ordrng 1 W10832994 (compressor) and 1 W10915406 (evaporator)
Andrew P.
COOKTOP AMANA ACC6356KFW00 Indicator light is broken and causing light shock. Needs indicator light. ; ordrng 1 7730P012-60 (indicator lens)
Andrew P.
WASHER MAYTAG MVWC425BW1 Unit not draining. Checked drain and found no debris. Drain has 120 vac and does not pump. Needs drain pump. ; ordrng 1 WPW10661045 (drain pump)
Bryan D.
WASHER MAYTAG MVWB765FW1 Cx states not enough water. Inspected unit in diagnostics got no error codes. Ran unit. Unit functions as designed in test cycle. Water would barley fill. Removed and replaced fill valve and instructed cx to run a deep water wash for more water. Cx approves repair. No dents dings or scratches caused by tech.
Andrew P.
REFRIGERATOR WHIRLPOOL AFI2539ERM00 Unit has frozen ice in mold and cycled when I tested unit and filled. Checked ice bin thermistor ok and ff and FC thermistor ok. Ice box fan ok. Ordering user interface and main control ; ordrng 1 W11035752 (CONTROL) and 1 WPW10337911 (cntrl-elec)
Aaron B.
WASHER MAYTAG MVWC565FW0 "Unit is not spinning or agitator correct the gear case is broken internally gears grinding and not shifting needs new agitator gear case , actuator belt cam asm , hub ordered parts ; 1 W10721967 (drive pulley) and 1 W11035751 (gearcase) and 1 W11161960 (AGITATOR ) and 1 WPW10006384 (drive belt)"
Billy J.
WASHER MAYTAG MVWX655DW0 upon arrival removed and replaced control and main housing witch includes both water valves both water valves are now operating as designed recalibrated retested unit finished with no error codes
Andrew P.
REFRIGERATOR WHIRLPOOL MFI2570FEZ06 Top part of mullion was not attached and hanging loose. Removed mullin and reattached correctly. Tested door and it closes and seals fine.
Aaron B.
RANGE AMANA AGR6303MFS0 Called safety they are sending out a new meter this one is defective per last tech they called customer to let them know another meter is needed
Aaron B.
WASHER MAYTAG MVWC565FW1 "Checked operations unit not shifting from wash to the spin cycle , looked at actuator arm that switches the gear case , replaced and retested , stripped hub replaced the hub on the basket tested ops normal now , also the wall outlet was loose advised customer to have change out to have a tight outlet for a good electrical connection"
Aaron B.
REFRIGERATOR WHIRLPOOL WRS975SIDM00 Replaced the water line to the dispenser tested ops normal no more leaks
Aaron B.
WASHER WHIRLPOOL WTW7500GC0 "Lid is separating Replaced the lid and hinge , tested ops unit works as designed now"
Aaron B.
DRYER WHIRLPOOL WGD4815EW2 Unit was not heating checked the thermal fuse bad reconnected tested operations normal now and heats ok advised to shorten and clear vent
Aaron B.
REFRIGERATOR WHIRLPOOL GC5SHEXNS00 "Replaced the auger motor , tested ops normal"
Patrick C.
WASHER WHIRLPOOL WFW7590FW0 Noticed more issues the rotor is broken and screw stuck ; ordrng 1 W11253212 (SCREW) and 1 WPW10453673 (rotor)
Jesus C.
WASHER WHIRLPOOL WTW8900BC0 Customer states that unit is making a loud noise. Checked unit and unit needs a new washplate also need a bearing kit. Per techline need to order a new outer tub assembly. Ordered part.RobertSr#7723299776; ordrng 1 W10381077 (tub-outer)
Kenneth M.
REFIRGERATOR JENN-AIR JF42NXFXDE02 Found unit with a broken door mullion not being clipped on at the top. Ordering new door mullion. Did not reschedule customer due to part availability ; ordrng 1 W10732109 (rail-mulln)
Raymond D.
DISHWASHER WHIRLPOOL MDBTT59AWW Upon arrival unit was grinding when in use. Tested and found motor makin excessive noise. Needs motor and seals. Per Marcone says seal is not part of wash motor kit. Make 3 call count.; rqstng P&A on 1 6-919922 (wash motor) and 1 WP6-919539 (seal kit-) and 1 WP6-917025 (gasket)
James G.
MICROWAVE WHIRLPOOL KMBS104ESS Door is wrong color ; ordrng 1 W11243152 (DOOR ) and 2 WPW10128850 (arm)s
Jesus C.
REFRIGERATOR WHIRLPOOL WRS321SDHZ00 "Customer states that unit is freezing food in fridge section. Checked unit and found the eggs and juice freezing up. Called techline and troubleshoot unit in diagnosis, passed. Advice only to to replaced is the UI board. Ordering part.RobertSr#7723301673; ordrng 1 W11214887 (CNTRL-ELECT)"
James M.
WASHER WHIRLPOOL WTW5000DW1 Fund unit pulsating during spin. Ordering new actuator. Also found washplate loose causing noise during operation. Tightened plate. Will return 11-1 to install. ; ordrng 1 W10913953 (actuator)
Jesus C.
WASHER WHIRLPOOL WFW92HEFC0 Customer states that unit stays locked after cycle is done. Ran diagnostics and passed. Removed latch and installed new. Ran cycle and passed. Unit is working as design.
James M.
COOKTOP JENN-AIR JGC9536BDS17 Unit top glass cracked. Customer stated cracked from heat while making breakfast. Ordering new glass top. Will return 11-14 to install. ; ordrng 1 WPW10297300 (cooktop)
James M.
DISHWASHER WHIRLPOOL KUDE40FXSS0 Fu d unit with control panel lights not turning off even when unit is not in use. Found errors for stuck key on control panel and also diverted circuit stuck on control. Ordering new panel and cntrl elect. ; ordrng 1 WPW10352582 (cntrl-elec) and 1 WPW10481117 (panel-cntl)
Kenneth M.
DISHWASHER KITCHEN AID KDHE704DSS0 Found unit with a bad drain pump. Getting proper voltage. Checked for blockage in drain pump. Found no blockage. Replaced drain pump with Pre-ID and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unto a used by technician. Quoted and collected $265 via check #7220
Dane K.
WASHER WHIRLPOOL MVWB765FW0 Removed and replaced Consol in control board and tested unit. Unit functions normal now
Mitch l.
WASHER MAYTAG MVWB980BW0 Upon arrival customer stated unit is dispensing hot what’re on cold water setting. I inspected unit and found the last time I seen service unit I installed water lines backwards. I removed water lines and installed to proper inlet. Tested unit is now functioning as designed.
Mitch l.
DRYER WHIRLPOOL WED94005W1 Upon arrival I removed and replaced dryer repair kit tested unit unit is now heating and functioning as designed. Customer paid $80.00 labor total paid in full $80.00 cash.
Kevin M.
WASHER WHIRLPOOL WFW94HEAW Customer said he called our office and canceled 3 times. Cancel and close call out.
Kevin M.
DISHWASHER AMANA ADB1400AGW1 Customer concerned with dryness level of dishes. Tested unit through diagnostic cycle. Heater is working as designed. Instructed customer on tips to improve drying. All tests good.
Kevin M.
REFRIGERATOR WHIRLPOOL WRS571CIDW01 Unit not making ice. I found that the flex trey had gotten hung up and stuck. Flex trey damaged when unit got hung up. Removed and replaced ice maker. Tested unit. All tests good.
Raymond D.
WASHER MAYTAG MVWC555DW0 Replaced washplate and tested. Unit functions as designed.
Raymond D.
REFRIGERATOR KITCHENAID KRMF706ESS01 Replaced condensor fan motor and tested. Found leaking water hose coming into unit. Informed cx they needed to address this to prevent a flood. Unit functions as designed.
Kevin M.
MICROWAVE KITCHENAID KEMS309BSS00 "Unit is giving error code for over temp. I found 2 issues, first the cooling fan is running slow and second the bake relay on the main control is getting stuck open. Unit needs main control and cooling fan. Unit will need to be pulled out of wall to service. Please get additional autho. 3 job count. ; rqstng P&A on 1 WPW10260254 (blower) and 1 WPW10317343 (cntrl-elec)"
Raymond D.
DISHWASHER KITCHENAID KDTE204GPS0 "Upon arrival unit would have a solid blue light then turn red and shut off, would not run. Found 51 fault cod. Inspected and found door strike no seated properly not contacting door latch. Secured door strike and tested unit. Unit functions as designed."
Raymond D.
RANGE WHIRLPOOL SVD48600B Upon arrival LF burner would not ignite. Inspected ted and found burner port rusted causing leak on both front burners not directing gas properly. Also found gas valve not opening all the way allowing proper gas to burner head. Valve discontinued but burner heads are available. Cx is going to replace unit. Ole ted 115 card.
Jesus C.
REFIRGERATOR WHIRLPOOL WRS331FDDW01 Customer states that unit won’t reset filter light. Checked unit and reset the filter light by pressing button 5 times within 10 sec. Customer was holding button for 10 sec 5 times. Unit is now working as design.
Jesus C.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Customer states that unit is not cooling. Checked unit and found both compartment warm. Tested compressor and it’s very hot. Ran diagnostics and compressor wouldn’t turn on. Ordered parts. ; ordrng 1 212643 (sealer-gum) and 1 CD8404 (valve,1/4-6 per pack) and 1 W10507884 (compressor) and 1 WPW10143759 (dryer) and 1 WPW10317013 (evaporator)"
James M.
REFRIGERATOR WHIRLPOOL WRF540CWHZ00 "Replaced parts and tested unit. Unit is working as intended and customer approves at this time. No dents, dings, or blemishes on or around unit."
Aaron B.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Sr#7723305288 Rick at tech line unit is cooling fine in the freezer -4 section fresh food is around 49 , checked fresh food fan and thermistors ops nml checked the step valve test everything correct , ordered the u I board ; ordrng 1 W10849460 (cntrl-elec)"
James M.
DISHWASHER KITCHENAID KDTE334GPS0 "Replaced parts and tested unit. Unit now functioning properly and customer approves. No dents, dings, or blemishes on or around unit caused by tech."
James M.
FREEZER WHIRLPOOL WRF535SWHZ00 "Replaced water tank and unit is functioning as intended. No dents, dings, or blemishes on or around unit caused by tech."
James M.
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Found small amount of frost buildup inside freezer. Checked gasket and found minor gapping. Heated gasket and seal is good. Found small amount of ice on icemaker . Found small ice blockage in water Shute causing water to splash and form ice. Cleared ice and checked all air channels. All clear. Unit is working as intended.
Jim S.
FREEZER FRIGIDAIRE FKFH21F7HWA Bad relay board ; ordrng 1 297235200 (BOARD)
Dane K.
REFRIGERATOR FRIGIDAIRE FFHS2611LW Upon arrival the unit would not make ice or dispense water. When customer attempted to dispense water or when ice maker called for water there was a hammering noise and nothing else. Found faulty water valve. Removed and replaced water valve and tested unit. Unit functions normal now
Dane K.
REFRIGERATOR FRIGIDAIRE FFHT2021TW1 Upon arrival unit was not cooling. Found the evaporator fan motor shorted out and took out control board. Removed and replaced control and evaporator fan motor and tested unit. Unit functions normal now
Dane K.
MICROWAVE OVEN JENN-AIR JMC2430DP01 Butch...7723305961Upon arrival the unit would intermittently leave the fan running for hours after the customer was cooking. Call tech-support. Installed microswitch in fuse. As advise by tech-support if Ishie returns change main control board and magnetron thermistor
Jesus C.
ICEMAKER WHIRLPOOL KUIC18PNZS Customer states that unitis making too much ice. Checked unit and found the drain hose bent and not draining. Ordered part. Customer paid for call and part $140.72 and will pay for labor $125.00 upon competing work.WPW10493860. $23.93Paid $140.72Labor $125.00 upon completing workAisha ; ordrng 1 WPW10493860 (hose)
Dane K.
WASHER GE GTW460ASJWW Removed and replaced drain pump and tested unit. Unit functions normal now
Dane K.
REFRIGERATOR GE GTS18GTHWW Upon arrival of the unit was not making ice. Cycled icemaker manually and it would not harvest. Removed and replaced ice maker and tested unit. Unit functions normal now ; used 1 WR30X10087 (ICEMAKER ) from stock
Kenneth M.
DISHWASHER KITCHENAID KUDE70FXPA5 Found unit completely dead on arrival. Found 120 volts to control board but not powering on. Ordering new panel and control board. Quoted customer $275 for SVC and labor. Collected $115 via check #2205. Will collect $160 on return visit. Rescheduled customer for Thursday 11-1-18; ordrng 1 W10866118 (cntrl-elec) and 1 WPW10481151 (panel-cntl)
Dane K.
RANGE AMANA AGR4230BAW Upon arrival the top burners would not like. Found unit with faulty switch harness. Removed and replaced switch harness and tested unit. Unit functions normal now
Tyler F.
DRYER MAYTAG MGDB765FW Customer stated that dryer will not heat. Found open flame sensor. Removed and replaced sensor tested all works good at this time.
Tyler F.
DRYER WHIRLPOOL WGD8500DC3 Customer stated that she has error codes flashing. Found multiple error codes for communication error. Removed and replaced main control and console not in stock. Whirlpool authorized service call and parts customer paid labor.
Jesus C.
WASHER MAYTAG MHW3505FW1 Customer states that unit stops mid cycle. Ran diagnostics and found error code. Diagnostics passed advice customer on clean washer cycle. Unit is working as design. F0-E1. Load detected during ash cleaning cycle.
Jesus C.
WASHER MAYTAG MHW3505FW1 No parts needed at this time.
Aaron B.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Replaced the light pucks , and fresh food fan asm reset the controls , tested ops unit is working as designed now"
Aaron B.
DISHWASHER KITCHENAID KDFE104DWH5 "Checked operations unit not responding at all push do the the start and others nothing , pulled the touch control panel checked the connections to the main board found the p2 wire one connector wire was backed out barely in the pin , repaired the p2 connector and tested all the wires now nice and tight , reinstalled the console and retested unit , unit powers up and runs now ops normal after repaired the wiring to the board"
Aaron B.
OVEN WHIRLPOOL RBS305PDB14 "Unit had a runaway temp hi limits popped and doesn’t heat anymore , needs main board and tod fuse but the touch control is no longer available which is needed to correct the issues as a result not repairable , collected trip charge paid $115.00 check"
Aaron B.
OVEN JENN-AIR JJW2730DS01 Replaced the touch control assembly tested operations unit is working as designed as of right now
Aaron B.
WASHER WHIRLPOOL WTW4816FW2 Checked operations found nothing wrong with the unit tested OK customer is using way too much soap and this is the reason why the unit did not spin out at the time customer instructed on proper operations which cycle to use and how much soap to use in those cycles unit is working as designed mechanically
Billy J.
REFRIGERATOR KITCHENAID KRSC503ESS01 Removed and replaced icemaker ran test 44 and 45 unit functions as desighned job complete
Kenneth M.
OVEN JENN-AIR JJW2827DS01 Found unit with F2E1 error code. Found control panel with a stuck key on panel. Ordering new control panel. Did not reschedule customer due to part availability ; ordrng 1 W11236899 (PANEL)
Kenneth M.
DISHWASHER KITCHENAID KDPE234GPS0 Found door not closing properly. Due to gasket causing a restriction at bottom of door. Ordering new gasket. Will replace latch and rails on return visit. Rails also catching a bind. Rescheduled customer for Thursday 11-1-18; ordrng 1 W11177741 (GASKET)
Billy J.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 W11205083 apon arrival removed and replaced light in freezer retested job complete
Jim S.
REFIRGERATOR FRIGIDAIRE FFHS2311PFFA Removed ice from fan motor and replaced open auger motor.
Kenneth M.
DISHWASHER WHIRLPOOL MDB8959SBW2 Found unit dead on arrival. Found control board burned and melted as well as wire harness and control panel. Ordering control panel and harness. Quoted and collected in full $275 via check #1264 rescheduled customer for Saturday 11-3-18; ordrng 1 W10595568 (cntrl-elec) and 1 W10871222 (harns-wire) and 1 WPW10475778 (panel-cntl)
Jim S.
REFRIGERATOR KITCHENAID KBFN502EBS00 "Replace control board, inverter and compressor. Unit tested OK"
Jesus C.
DISHWASHER KITCHENAID KUDE70FVSS3 Customer states that unit is leaking. Ran diagnostics and no error codes found. Checked unit for any leaks and found one coming out from the water valve from underneath sink. Tighten connector and reran fill tests. Unit is now working as design. Customer paid for service call $115.00 per check #1887
Jesus C.
REFRIGERATOR AMANA ASD2575BRB Customer states that unit is not cooling on fridge side. Checked unit and found the temperatures max. Also found the return vent block by vegetables. Seal the liner on both compartments. Unit is working as design.; used 1 482338 (ADHESIVE) from stock
Bryan D.
REFRIGERATOR KITCHENAID KRSC503ESS00 Upon unboxing door found a large dents in bottom right corner must have happened during shipping showed and informed cx that I would re order the door and office would call when door comes in. Did not reschedule due to part availability ; ordrng 1 LW10728959 (dor-fip)
Bryan D.
REFRIGERATOR KITCHENAID KFIS29PBMS00 Upon arrival cx states freezer is not cooling and no ice production. Inspected unit found that freezer was at 31 and fridge was at 36. Unit had ice build up on evap cover and fans not running. Ordering evap motor. Cx became irate telling me that fan was already replaced and they we have been ther 15+ times and it’s not working I informed cx that we have only been there twice before Nd no record of us replacing a fan. Rescheduling for 11/02; ordrng 1 WPW10514110 (motor evaporator)
Billy J.
REFRIGERATOR KITCHENAID KUDR204EPA00 Apon arrival unit was making a rattle noise from condenser tightened resecured job complete
James G.
DISHWASHER WHIRLPOOL MDB5601AWW "Latch broken only available in black; ordrng 1 W10130695 (handle,latch (wht))"
Kenneth M.
DISHWASHER KITCHENAID KDFE104DWH2 Found unit with a dead drain pump not pumping water out of dishwasher. Quoted and collected $265 via check #2505 installed new drain pump and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician.
Kenneth M.
DISHWASHER KITCHENAID KDTE104ESS4 Found unit with a broken latch on dispenser. Replaced dispenser with Pre-ID and tested unit. Unit is now working properly. Full covered repair due to Parts and Labor warranty. Customer approves function. No dents dings or blemishes on or around unit caused by technician.
Billy J.
REFRIGERATOR WHIRLPOOL KRFF707ESS01 Removed and replaced harness relocated thermistor retested job complete
Mitch l.
DISHWASHER KITCHENAID KDPE234GPS0 Upon arrival I removed front panel to access control removed and replaced control. Pulled unit out to access heater removed and replaced heater tested unit unit is heat drying and is functioning normal at this time of service.
Mitch l.
REFRIGERATOR WHIRLPOOL WRS325SDHW00 Upon arrival I removed covers on left and right side of ui to access screws that hold ui in place went to remove ui and found roaches crawling and roach urine on control and on harness connections all over wires and water line unit has roach infestation which is what caused unit ui to go out. Calling trade partners to document I did not install new control due to situation. Per trade partners This does void warranty trade partners file number sr# 7723302722.
Billy J.
DRYER MAYTAG MGDX655DW Apon arrival drum gasket ripped and jammed unit now unit needs new drum and dryer repair kit 4392065; ordrng 1 4392065 (dryer repair kit) and 1 W10899578 (drum)
Bryan D.
M/W OTR JENN-AIR JMC2430DP01 Cx states having a hard time with the speed cook setting. Ran diagnostics 7nit showed no error codes. Ran microwave with cup of water and microwave boiled water in about 1 min and 25 seconds. Reset unit to default setting and ran speed cook. All functions are normal. Informed cx if she was having problem again to give us a call. I will call techline.
Raymond D.
REFRIGERATOR WHIRLPOOL WRT314TFDW00 PART DID NOT ORDER. REORDERED PART.; ordrng 1 WPW10511937 (thermostat)
Bryan D.
DISHWASHER MAYTAG MDB4949SDZ0 SR# 7723301689 Upon arrival cx states white film on dishes. Removed bottom dish rack and found gooey substance along bottom of dw something was washed inside of unit. Called and spoke with techline they notified me that this was introduced to the unit that the unit would not produce this it’s self. Informed cx that they should run a clean cycle with the affresh pods and be more careful loading unit.
Mitch l.
WASHER WHIRLPOOL VAW3584GW1 Upon arrival customer stated unit stops and leave cloths dripping wet and doesn’t finish cycle also barley dispenser water. Tested unit in diagnostic mode unit coded F8E1 no fill long fill and F0E5 off balance load. Inspected unit and found feet to unit were not level causing unit to go off balance leveled feet. Unit is not longer off balance tested unit barley dispensed any water unit has bad water valve ordering valve. ; ordrng 1 W11210459 (VALVE)
Bryan D.
REFRIGERATOR KITCHENAID KFIS29PBMS00 Removed top panel and installed adapter. Reinstalled top panel. No dents dings or scratches caused by tech. Collected 105.00 for labor via check 1146
Bryan D.
DISHWASHER KITCHENAID KDFE104DSS4 Found damage on bottom left hand side of door panel. Removed Nd replaced door panel. Unit is functioning S designed.
Bryan D.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Cx stages door just swings open won’t stop. Inspected unit. Noticed fridge was leaning forward a little bit. Due to level ness of floor. Adjusted unit. Door is now functioning as designed. No dents dings or scratches caused by tech.
Bryan D.
M/W OTR WHIRLPOOL WMH31017FS0 Cx states every time they start unit the breaker pops. Unit was plugged in and operational on arrival. Unit started and ran with no issues. Started unit 10-15 times no breaker popped. Informed cx that unit is functioning as designed. No problems found. Breaker not blowing upon starting.
Dane K.
REFIRGERATOR WHIRLPOOL FFGF3047LS Customer said that 115 was too much to pay for a service call and that he wanted me to just fix it for free. Please collect service call over the phone before sending technician to this house
Jim S.
REFRIGERATOR KITCHENAID KRFC704FBS00 Installed new evaporator cover
James G.
ELECTRIC RANGE AMANA AER3311WAW1 No show; saved tckt
James G.
REFIRGERATOR FRIGIDAIRE FGHS2631PF4A Sy EFEvaporator fan not running ; rqstng P&A on 1 241509402 (motor)
Tyler F.
WASHER WHIRLPOOL WFW8640BW0 Customer stated that unit is still not working. Cycle tested unit all works good at this time. Could not see a problem. Advised customer that if wife is unhappy she can get a second opinion from another company.
James G.
DRYER GE GTD65EBPL0DG Motor loud upon startCustomer wants unit exchanged ; ordrng 1 WE17X23056 (MOTOR )
Tyler F.
RANGE WHIRLPOOL KSGG700ESS1 Customer stated that unit is taking too long to preheat. Set oven to 350 and prepared oven. Oven preheated within 20 minutes. Then oven and broiler would not come back on. Removed and replaced dsi board and main control tested all works good at this time.
Tyler F.
OVEN WHIRLPOOL CWG3100AAB Customer stated that the oven will not heat and has a f3 error code. Removed and replaced igniter tested all works good at this time.
James G.
REFRIGERATOR FRIGIDAIRE LFHB2751TF0 Fill tube frozen and needs new gasket ; rqstng P&A on 1 241920103 (tube-water) and 1 5303918784 (air handler housin)
Kevin M.
WASHER WHIRLPOOL WTW6400SW2 "Estimate. Trip $115.00 labor $200.00 parts $290.99 total $627.81 unit is giving UL and OL error codes. I found that the basket is seized onto bearing shaft and not floating. I also found that the suspension rods are bad and drain pump is slipping. Unit would need, bearing, suspension and pump. Customer declined repair."
Tyler F.
WASHER MAYTAG MVWB750WQ2 Customer stated that rats chewed the hoses underneath. Found both the drain pump to tub hose and recirculating pump to tub hose. Removed and replaced hoses. Tested all works good at this time.
Patrick C.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Still wouldn’t fill ice maker. Found frozen fill tube. Needs new heater and tube ; ordrng 1 W10815476 (tube-water) and 1 W11087201 (heater)
Erick S.
REFRIGERATOR FRIGIDAIRE FGHS2631PF "Upon arrival customer informed me of a water leek from the front and back of refrigerator,diagnose and found the leek was coming out from water filter housing ,housing was no longer securing filter,unit need new housing; ordrng 1 242009602 (WATER FILTER HOUSING )"
Tyler F.
REFIRGERATOR WHIRLPOOL WRS321SDHZ00 "Customer stated that when moving fridge rear wheel popped out. I found wheel is missing but cannot find the wheel. Removed and replaced wheel, pin, and clip tested all works good at this time."
Tyler F.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Customer stated that the unit is not cooling. Found the thermostat is not opening to turn the unit on. Also customer said that unit would not defrost. Removed and replaced thermostat and defrost control tested all works good at this time.
Raymond D.
WASHER MAYTAG MVWB835DW3 "Upon arrival water valve would leak when idle. Replaced valve and tested, unit functions as designed. Cx also aware that dispenser will have some water after cycle is done. This is normal operation."
Jim S.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Installed new air vent adapter, ice maker fan, compressor, and evaporator. Upon starting the unit back up out of diagnostic mode I found that the unit would not start on its own. Went back into test mode and all components worked; ordrng 1 W10894103 (cntrl-elec) and 1 WPW10675033 (cntrl-elec)"
Billy J.
REFIRGERATOR KITCHENAID KRMF606ESS01 W11109595 apon arrival removed and replaced rail retested all functions now operate as desighned job complete; used 1 W11109595 (MOTOR-EVAP) from stock
Kevin M.
DRYER ELECTRIC WHIRLPOOL WGD94HEXL1 Unit not heating and taking a long time to dry. I found restricted venting causing issue. Instruct customer on clogged venting. Charged $115.00 for trip and diagnostic.
James G.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 P5 con gr to br 20k 16degree 13kSR #7723309247Right hand door not closing 16 degrees in freezer Puddles on floor under compressor ; saved tckt
Billy J.
OVEN KITCHEN AID KEBC208KSS03 Removed and replaced hindges retested job complete andiefro3@gmail.com; used 1 DOOR (DOOR) from stock
Mitch l.
WASHER GE GTW330ASK3WW 209175 this is an (EW) job tech will be out on 31 with parts.
Patrick C.
WASHER MAYTAG MVWB835DW2 "Removed and replaced controls. Calibrated and tested unit, all ops checked good"
James G.
DISHWASHER KITCHENAID KUDC10FXSS5 No leaks at time of visit Suspect detergent issue
Jesus C.
DISHWASHER KITCHENAID KDTE334DSS0 Calling customer and no answer. ; saved tckt
Dane K.
REFRIGERATOR FRIGIDAIRE FFTR2021TS Upon arrival the unit was not cooling. Found it evaporate her fan motor not turning but getting proper voltage. Removed and replaced fan motor and tested unit. Unit functions normal now; pckd up 1 242077702 (motor)
Patrick C.
WASHER WHIRLPOOL WTW6600SW1 Customer complaint that the machine isn’t spinning water out of clothes and gets a f32errror. Long drain error. Pump seems to work fine. Found kinked pressure hose causing issue. Straightened and secured. Tested unit. All ops checked good
Erick S.
WASHER WHIRLPOOL WFW94HEXW2 Cycle unit through tests cycle and found unit with f6e1 error code. Found unit with bad mcu casing motor fault. Replaced mcu. Retested it through test cycle and it passed all tests with no errors. Job complete
Erick S.
WASHER WHIRLPOOL WTW4800BQ "Upon arrival found that unit was making a knocking noise do to worn suspension, replace suspension ,tested unit, all test passed job complete"
Erick S.
WASHER GE GTW460ASJWW "Upon arrival customer state water was not draining from the unit,did a diagnostics test and found out that pump was not draining,in found in more detail ,found bad connector on pump,repaired connector,retested unit ,all passed job complete"
Erick S.
DISHWASHER BUILT BOSCH SHP65T52UC "Cycled uni and found with e15 error indicating moisture on bottom base, found small leak at circulation hose by clamp . Clamp,is off causing leak. Secure both clamp and hose. Retested it snd and it’s no longer leaking. Unit is cycling with no errors, job comp"
Erick S.
WASHER MAYTAG MEDX655DW Cycled unt and found unit with bad roller causing un8t to make noise. Replaced roller with kit. Retested it and it passed with no errors Job comp; used 1 4392067 (DRYER REPAIR KIT) from stock
Kevin M.
REFIRGERATOR WHIRLPOOL WRT541SZDW00 Unit is freezing over return air vents causing no cool issue. I found that the cabinet separated from liner and freezer door has sagged causing gasket to not seal. Called tech line due to separated cabinet. They are submitting unit for review. Sr#7723301008
Erick S.
REFRIGERATOR WHIRLPOOL WRT138FZDW00 "Found left side leveling foot bent and also frame bent causing it be off level. Realigned and attempted to remove dent on both foot and cabinet. Foot is now secured ,flat and uni is leveled. Job cmpltd. sr# 7723293749"
Bryan D.
RANGE WHIRLPOOL MGR6600FZ Pics were taken not sure what’s wrong with this system.
Erick S.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Cycled unit snd found unit with bad console causing no selection. Membranes is shorted and will need to be replaced. Customer just bought unit was not able to run one load. Customer will go back to a Home Depot to exchange. Unit job complete.If cust csll back please order W11302463
Erick S.
WASHER WHIRLPOOL WTW7500GW0 "Upon arrival found unit with right side of cabinet with dent. Unit basket hit cabinet and bent it. With soft mallet reformed cabinet and removed dent. Found unt with with off balance and overloaded error code which many have caused dent and vibrating. Also found right side level off set causing basket to to sit more to the right then the left. Corrected leveling feet and resecured main suspension. Ran calibration test and it passed all,test with no errors. Instructed cust on proper loading,soap usage,and additional functions. Job complete"
William L.
OVEN WHIRLPOOL WFG515S0EB1 "found door springs broken & side panel dented from door falling, ordered side panel & door spring; ordrng 1 W10347464 (hinge-door) and 1 WPW10162245 (panel-side) and 1 WPW10299227 (hinge-door)"
William L.
WASHER MAYTAG MHW8200FW0 "found mold in dispenser assembly, Replaced assembly with dispenser inlet kit, ran self diagnostics cycle, tested ok"
William L.
DRYER AMANA NED4655EW1 instructed cx found no power to unit.
William L.
REFIRGERATOR WHIRLPOOL WRS571CIDM02 "found ice bucket auger assembly with to much play to stay engaged when dispensing crushed ice, ordered coupling & ice bucket assembly; ordrng 1 W11109888 (ice-contnr) and 1 WP2220458 (coupling)"
William L.
COOKTOP WHIRLPOOL WCG77US0HS00 "Replaced power cord, orfice on right rear burner, screws, tested ok, unit working as designed"
William L.
DOUBLE OVEN JENN-AIR WW27210P "tested upper & lower oven at 350 temps, , instructed cx how to replaced light bulb, upper & lower oven temps tested ok , adjusted thermostate locations on mounting brackets, oven working as designed."
Tyler F.
REFRIGERATOR WHIRLPOOL WRF990SLAM02 Customer stated that the ice maker is developing frost underneath in the refer compartment. Adaptor has already been changed before. Ordering sealer and will install on new adaptor.; ordrng 1 212643 (sealer-gum)
William L.
WASHER WHIRLPOOL WFW8540FW1 "drilled out broken off bolt & removed broken bolt with Easy out tool, replaced rotor bolt, ran self diagnostics, tested ok, unit working as designed"
William L.
REFRIGERATOR WHIRLPOOL WRS322FDAWQ4 "found air balance (freezer control) closed to fresh food area.reset temp setting, Instructed cx on thermostat setting, unit operating as designed"
Tyler F.
REFRIGERATOR KITCHENAID KRSC503ESS00 Customer stated that the ice maker is not working. Cycled ice maker found motor is timing out. Ordering ice maker in stock.; ordrng 1 W10873791 (icemaker)
Tyler F.
REFRIGERATOR KITCHENAID KSF26C6XYY04 Customer stated that the unit is not cooling. Found possible leak in the refrigerator evaporator; ordrng 1 WPW10466675 (compressor) and 1 WPW10643261 (evaporator)
William L.
WASHER WHIRLPOOL MVWB765FW2 "found no water flow from valve, Replaced water valve, ran diagnostics cycle, tested ok, unit operating as designed"
Tyler F.
OVEN JENN-AIR JGRP548WP00 Customer stated that unit will not heat up to set temp. Preheated oven at 350 degrees 20 minutes. Temperature are different every time I restart it. Customer also said that temp probe is not working. Ordering main control temp sensor and probe in stock.; ordrng 1 WP9755542 (probe-meat) and 1 WPW10131825 (sensor) and 1 WPW10145531 (cntrl-elec)
William L.
WASHER WHIRLPOOL WFW8540FW1 "drilled out broken off bolt & removed broken bolt with Easy out tool, replaced rotor bolt, ran self diagnostics, tested ok, unit working as designed"
Tyler F.
REFRIGERATOR KITCHENAID KRFF507EWH01 Customer stated that the evaporator in the refer compartment was frozen only on the left side. Found air flow issue is causing frost buildup. Customer is overloading the unit causing air flow issue. Customer to start downsizing items in fridge and loading different. All works good at this time.
Tyler F.
DRYER MAYTAG MGDC215EW1 Customer stated that dryer is not heating. Cycle tested found unit is working to specs. Customer does not have unit hooked to gas she thought it was electric. Advised customer to hook to gas. All works good at this time.
Tyler F.
WASHER WHIRLPOOL WTW4800XQ2 Customer stated that the washer machine is shaking violently during the spin. Found suspension rods are bouncing. Ordering suspension rods in stock.; ordrng 1 W10780048 (suspension)
Tyler F.
WASHER WHIRLPOOL WTW8900BC0 Customer stated that the unit is leaking water. Cycle tested unit and found leak is coming from the bleach dispenser. Ordering dispenser not in stock.; ordrng 1 WPW10554110 (dispener)
Tyler F.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Customer stated that the unit will fill with water but will not wash. Found voltage to the wash pump but not washing. Ordering sump assembly in stock.; ordrng 1 W11087376 (pump&motor)
Tyler F.
REFIRGERATOR KITCHENAID KFCS22EVMS00 "Customer stated that unit will occasionally stop cooling, then start cooling again. Found Failed jazz board. Removed and replaced board tested all works good at this time."
Tyler F.
DRYER MAYTAG MGD3500FW0 "Customer stated that the dryer will not heat. Found open thermal cutoff, ordering part in stock.; ordrng 1 WP8573713 (cutoff-tml)"
Tyler F.
REFRIGERATOR WHIRLPOOL WRT318FMDM Customer stated that the unit is making noise and the refer compartment is not cooling. Found frost in freezer due to door not shutting.
Tyler F.
REFRIGERATOR MAYTAG MFI2569VEB3 Customer stated that after power outage unit will not come back on. Removed and replaced high voltage board tested all works good at this time.
Tyler F.
WASHER AMANA NTW4516FW2 Customer stated that unit is making a weird noise when filling with water. Found noise is the solenoid closing for the water valve. Removed and replaced valve tested all works good at this time.
Tyler F.
FREEZER WHIRLPOOL WRF767SDEM00 Customer stated that the freezer was making noise and not making ice.Unit is now making ice and not making the noise. Noise may have been coming from frost on the fan from door not being shut. Set temps and changed defrost to basic. All works good at this time.
Steven W.
REFIRGERATOR KITCHENAID KBFS22EWMS4 "Found FC drain iced up. Installed P-trap kit per SP w10632338. Found drain pan cracked, condenser fan blade broken. Needs condenser fan motor,blade, drain pan. 1 WP12825803 (blade), 16.16, 1 WPW10239053 (condenser fan motor), 70.41,"
Tyler F.
REFRIGERATOR KITCHENAID KRFC704FSS00 Customer stated that water dispenser intermittently will not work unless he removes filter and reinstalls. Installed pressure regulator to lower the water pressure. Tested all works good at this time.
Steven W.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Ran diagnostics. Found RC evaporator iced up. Needs evaporator fan / harness / thermistor. Unit has to be completely defrosted 24 hours before service. 1 W11033168 (harns-wire)
Steven W.
WASHER MAYTAG MVWC565FW0 "Ran diagnostics. Has f7e7 error code. Draining continuously. Found motor pulley stripped. Needs motor, belt, drain pump. 1 W10876600 (drain pump) and 1 W11026785 (motor-drve) and 1 WPW10006384 (drive belt)"
Tyler F.
WASHER MAYTAG MVWC555DW1 Customer stated that the wash plate is making noise. Found stripped wash plate. Removed and replaced wash plate. Tested all works good at this time.; used 1 W10902814 (WASH PLATE) from stock
Tyler F.
WASHER WHIRLPOOL WTW4955HW0 Removed and replaced cover. Tested all works good at this time.
Tyler F.
REFRIGERATOR KITCHENAID KBSN602EPA01 Customer stated frost buildup on the freezer wall. Found door seal on freezer door is allowing air in. Heat treated door seal. Tested all works good at this time.
Steven W.
REFRIGERATOR WHIRLPOOL WRF555SDFZ01 "Found weak auger motor. Needs motor. 1 WPW10309868 (motor)"
Steven W.
DISHWASHER KITCHENAID KUDS01FLSS2 Found door hinge hitting cabinet. DW is working properly. Instructed customer to correct cabinet. Complete.
Steven W.
WASHER WHIRLPOOL WFW85HEFW1 "Upon arriaval, removed and replace control board, Ran diagnostics. No error codes found. Ran quick test cycle- passed. Tested with load normal wash (drained out) then drain & spin with rinse. Fills, washes, drains, rinses, & spins properly. Complete."
Steven W.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Replaced FC LED module. Right RC, FC LEDs are working properly. Unit is cooling properly at this time. Advised customer to clean condenser 3-4 times yearly. Complete."
Patrick C.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Customer having frost build up issues and door not shutting properly. Need to level doors and the mullion heater isn’t installed properly. Leveled and reinstalled heater properly. Doors are shutting as designed
Steven W.
WASHER MAYTAG MVWB765FW1 "Ran diagnostics. Had f0e3 error code. Ran test cycle. Found no cold water.. power to cold valve, water to valve, not filling. Fill valve stuck closed. Needs valve; ordrng 1 W11165546 (VALVE)"
Steven W.
WASHER MAYTAG MVWB835DW3 "Ran diagnostics. Had f0e3, f5e4 error codes. Ran test cycle. Found noisy gear case bearings in spin. Needs wash plate, gear case, screw.; ordrng 1 W10752187 (screw) and 1 W10902814 (washplate)"
Steven W.
RANGE - GAS WHIRLPOOL WFG505M0BS3 "Found center surface burner valve shaft bent, knob broken. Replaced center valve, knob. Range is working properly at this time. Complete."
Steven W.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Replaced fill valve, adapter kit. Dispenser intermittent. Ran diagnostics. Found black wire to RC door broken, ice door hanging up. Needs Left RC door 1 LW10503829 (dor-fip ss)"
Steven W.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Customer stated compressor sound when starting up. Adjusted compressor tubing. Instructed customer on normal sound levels. Complete.
Steven W.
MW OVEN COMBO WHIRLPOOL WOC75EC7HV00 Replaced control panel/ UI assembly. Unit is working properly at this time.no error codes found..complete
Steven W.
DISHWASHER AMANA ADB1400AGS1 "Replaced RF tub roller, 4 upper rack wheels. Upper rack is sliding in/out properly. Unit is not installed yet- unable to test unit. Complete."
Raymond D.
DISHWASHER KITCHENAID KDTE334DSS0 "Upon arrival unit had 71 code. Ohmed heater and found burnt pigtail. Heater ohmed at 12. Heater good. Control keeping heater on, needs control, also dispenser clogged. Needs dispenser and harness.; ordrng 1 W10866116 (cntrl-elec) and 1 W10911101 (harns-wire) and 1 W11032769 (dispenser)"
Steven W.
M/W OTR KITCHENAID KMHC319ESS3 "Not heating. Capacitor is ok. Found magnetron not heating. Replaced magnetron, HV diode. Unit is heating, working properly. Complete."
Raymond D.
RANGE JENN-AIR JGRP430WP01 "Regulator shipped to cx, cx installed on his own. Tech installed orfice kit. Tested unit. Broil electrode not working. Cx declined at this time."
Raymond D.
DISHWASHER KITCHENAID KDTM804ESS2 Upon arrival dishwasher not drying dishes fully. Found unit only run 5 times and jet dry was empty. Instructed cx on proper use and care of unit. Unit functions as designed.
Patrick C.
WASHER MAYTAG MVWB835DW2 Found the customer having issues with a error. Found f6e2 error. Communication error between the boards. Wire between the two good. Needs new boards.
Patrick C.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Removed and replaced. Didn’t have hair dryer to reform gasket. Need to return tomorrow and fix .
Raymond D.
WASHER WHIRLPOOL WFW72HEDW0 "Replaced ACU and tested, unit functions as designed."
Raymond D.
RANGE WHIRLPOOL WFG550S0HZ0 Replaced manifold and tested unit. Unit functions as designed.
Raymond D.
WASHER WHIRLPOOL WTW8040DW "Upon arrival unit lid was broken on left hinge. Replaced door and tested, unit functions as designed."
Patrick C.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Found the unit not making ice. Checked thermistors they passed. Checked water valve and it didn’t fill ice maker. Optics good, and so is door switch. Cycled ice maker to make sure it had ops ; ordrng 1 WPW10341329 (water valve assembly)"
Patrick C.
DISHWASHER WHIRLPOOL WDF330PAHB Removed and replaced valve. Tested unit all ops checked good
Patrick C.
WASHER MAYTAG MVWC425BW0 Found the unit repeating cycle. Main control fault stored in errors. Needs new board. Spin the basket and found the gearcase bad. Shifter has also gone bad from gear case oil ; ordrng 1 W11035747 (gearcase) and 1 WPW10006355 (actuator)
Patrick C.
DISHWASHER MAYTAG WDF760SADM0 Found unit not washing. Intermittent on wash. Unable to get motor to come on. Getting power and no ops. Motor has been replaced a couple times. Needs new control board ; ordrng 1 W10751502 (elect control board)
Mitch l.
MICROHOOD WHIRLPOOL UMV1160CW5 Upon arrival customer stated unit is not heating. Tested unit found unit not heating. Uninstalled unit to removed panel to access heating components to unit tested transformer tested ok tested mag found unit has bad mag. Removed and replaced mag tested unit unit is not heating and gave code door open when door closed unit also has bad switches I removed and replaced interlocks and micro switches tested unit unit is now heating and functioning as designed.
Patrick C.
RANGE WHIRLPOOL WFG320M0BB2 Removed and replaced one spark module. Other one was returned
Patrick C.
DISHWASHER MAYTAG MDB4100AWB Hoses are brittle and all leaking. Needs new drain hose and clamp ; ordrng 1 WP616099 (clamp) and 1 WP99001782 (hose- drai)
Patrick C.
DRYER AMANA NGD4655EW2 Found the unit having issue with a noise while tumbling. Checked out noise and it sounds like drum seal is off. Sure enough it was reinstalled and secured. Tested unit. All ops checked good
Patrick C.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Removed and replaced parts tested unit all ops checked good
Mitch l.
DRYER WHIRLPOOL WED94005W1 Upon arrival customer stated unit does not start turns on but drum does not spin. Removed top panel to access drum and found belt broken off drum unit is needing new dryer repair kit; ordrng 1 4392067 (dryer repair kit)
Mitch l.
WASHER MAYTAG WTW4800BQ0 Upon arrival customer stated unit is not working unit is just draining and not powering on. I plugged unit in and unit just started to pump while unit is not on or in cycle. I pressed and held power button to reboot control unit stopped pumping I tried to put unit into diagnostic mode unit would not go into diagnostics mode unit has bad control. Ordering control. ; ordrng 1 W10581897 (control board)
Patrick C.
DRYER ELECTRIC AMANA NTW4605EW0 Removed and replaced part. Tested unit. All ops checked good
Patrick C.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Reformed gasket. All ops checked good
Mitch l.
REFIRGERATOR KITCHEN AID KUDE60HXSS1 Upon arrival customer stated unit is full of metal bearings inspected unit and found. Bearing balls in bottom of tub. Used shop vac to remove bearings looked unit upce matters unit has service pointer for situation per service pointer W11296667 remove and replace track. Went to truck to get parts and found track W1125785 damaged needing to order new track. trade partners file number 7723292453 ; ordrng 1 W1125785 (TRACK )
Patrick C.
DRYER WHIRLPOOL LGQ8621PW0 Found the customer having heat issues. Checked out dryer and no glow from ignitor. No power to ignitor. Checked thermal fuse and it was bad. Read open load on meter. Removed and replaced from stock. Tested unit all ops checked good ; used 1 WP3392519 (THERMAL FUSE) from stock
Michael M.
COOKTOP WHIRLPOOL WCG55US6HS00 All ignitor spark continuously when unit is plugged in.Removed cook top. Removed drip panelRemoved and replaced spark module. Unit still clicks when plugged in. Need spark harness w10868535Tech did not receive harness with parts.Return 11/1/18 8-12 preferred.; ordrng 1 w10868535 (HARNESS)
Patrick C.
DRYER WHIRLPOOL WGD49STBW2 Removed and replaced seal. Tested unit all ops checked good
Mitch l.
REFIRGERATOR FRIGIDAIRE FGHS2631PF4A Upon arrival customer stated unit is not dispensing ice threw chute. Tested u it and found ice auger motor won’t working unit has bad auger motor ordering motor. ; ordrng 1 242221501 (motor-auger)