Near Los Angeles, CA 91331
Raymond
Job Details: 03/03/2020
FREEZER WHIRLPOOL WRX735SDHZ00 "Replaced door and mullion. Tested unit, unit functions as designed."
Near La Verne, CA 91750
Stephen
Job Details: 03/03/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 Ran diagnostics. Found RC evaporator iced up. Needs RC fan / harness / thermistor. Unit MUST be completely defrosted for 2 days with doors open before service. .; ordrng 1 W11033168 (FAN/ HARNESS/ THERMISTOR ) and 1 WPW10389152 (SUPPORT)
Near La Verne, CA 91750
Stephen
Job Details: 03/03/2020
WASHER MAYTAG MAH5500BWW "Ran diagnostics. Not draining completely, goes off- balance too easy.Found weak drain pump, worn struts. Struts WP22001988 are discontinued. ; 1 WP22001988 (STRUT KIT) and 1 WP25001052 (PUMP)"
Near Keyes, CA 95328
Cruz
Job Details: 03/03/2020
RANGE KITCHENAID KFED500ESS03 "File # 7727212572 butch from whirlpool tech line said that unit is unrepairable and is going up for review, paint chipping from cap, look at pics, cx does not want touch up paint on there new oven."
Near Victorville, CA 92392
Darren
Job Details: 03/03/2020
M/W OTR WHIRLPOOL WMH31017HW3 "Replaced controls, checks out okay."
Near Ontario, CA 91764
Tyler
Job Details: 03/03/2020
REFRIGERATOR KITCHENAID WRV986FDEM01 "Customer stated that the unit is not making ice. Found us,mod cube. Fixed and cycled all or,a good at this t8mr. No recall past 90 days."
Near Arroyo Grande, CA 93420
George
Job Details: 03/03/2020
FREEZER KITCHENAID KBSD612ESS01 Need 2 man for this repair. Part inside liner warp per office ok to reorder and reschedule.; ordrng 1 W10800792 (dor-fip us)
Near Thousand Oaks, CA 91362
Hector Zuleta
Job Details: 03/03/2020
REFRIGERATOR MAYTAG MBF2258XEW1 "Replaced Freezer Door Gasket (W10443315), and removed Drain Hole Clog. Tested ok. "
Near Camarillo, CA 93010
Hector Zuleta
Job Details: 03/03/2020
RESIDENTIAL REFR KITCHEN AID KRSC503ESS0 Customer is cncerned of refrigerator not producing ice. I checked the unit and I founded snapped wires on the door harness (See Picture). Refrigerator needs a new Freezer door.; ordrng 1 LW10728959 (dor-fip)
Near Modesto, CA 95357
Cruz
Job Details: 03/03/2020
OVEN WHIRLPOOL WGI925C0BS00 "Need more work- found left rear hot plate not heating, rear right, 2 front hot plates are working. Ordering parts for unit. ; ordrng 1 W10818273 (display) and 1 WPW10460400 (hotplate)"
Near Los Angeles, CA 91342
Raymond
Job Details: 03/03/2020
WASHER WHIRLPOOL WTW5000DW1 "Replaced control and tested, unit functions as designed"
Near Camarillo, CA 93012
Hector Zuleta
Job Details: 03/03/2020
WASHER MAYTAG MVWB765FW3 Customer is concerned of washer not operating. Upon arrival the washer was completely unresponsive. I set the unit in diagnostic and I found a F6E2 code (UI cannot hear the ACU).Ordered the Console (W11135391) and rescheduled.; ordrng 1 W11135391 (console)
Near Glendora, CA 91740
Stephen
Job Details: 03/03/2020
WASHER MAYTAG MVWC465HW2 "Ran diagnostics. No error codes found. Ran auto test cycle. Fills, agitates, drains, rinses, and spins properly. Load tested rinse and spin. Normal sound level. Unit is in mobile home.( weak floor ). Unit is working properly as designed. Complete."
Near Turlock, CA 95382
Cruz
Job Details: 03/03/2020
WASHER MAYTAG MVWB835DC3 "Fixed- installed new parts (clutch, drain pump) calibrated unit for wash performance, put unit in a diagnostic test mode it completed filled, wash, drain, spin, locked & unlocked, no codes, no leaks, unit is working as designed, cx ok repair."
Near Fresno, CA 93720
Timothy
Job Details: 03/03/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ0 There is an ice build up in the FC floor. The drain is backing up. The drain through the refrigerator is restricted. I have tried pushing a lubricated 1/4” ball rippled hex key through the bulkhead rubber drain but could not get this to go through. I need to call WPTS to document what I have found and to see if they have any resolutions. I can not find any reference to this issue on service matters.; schdld next appmnt for 2/24 MON !
Near Modesto, CA 95355
Cruz
Job Details: 03/03/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "FIXED 4 FTC- cx claims freezer light is not working, removed bad module and installed new (module ) from SP, freezer light is now working as designed, ff module are working as well, cx ok repair. "
Near Redlands, CA 92374
Rod
Job Details: 03/03/2020
REFRIGERATOR WHIRLPOOL WRX735SDHV00 Installed 2 gaskets temporarily due to wron color sent for match to product Coast invoice indicated 2 and previous per also had ordered 2. The parts bridging did not reflect 2Packaged incorrectly. Refrigeration loss if gaskets were not replaced. So installed mismatched so consumer would not lose groceries.Icemaker not functioning Ice maker functions as designed.Gasket tabs torn and not sealing from outside air.Ordering both ffd door gaskets.; ordrng 2 W10830276 (gasket-fip)s; ordrng 2 W10830277 (gasket-fip)s
Near Camarillo, CA 93010
Hector Zuleta
Job Details: 03/03/2020
WASHER MAYTAG MVWC465HW2 "Customer is concerned of washer not finishing the cycle. I set the unit in diagnostic and there was a F3E1 code (Pressure System Fault). I checked the unit and I found a restricted pressure switch hose l cleared hose, Delete the code and ran a complete diagnostic test. Tested ok."
Near Highland, CA 92346
Rod
Job Details: 03/03/2020
DISHWASHER MAYTAG MDB8969SDM3 Confirmed dispenser issue Office pre I’d was wrong. Dispenser sent was way off model provided by Cx was not taken down correctly. Part could not have been looked up by number in service order........updated and ordered correct part. ; ordrng 1 W10861000 (detergent dispenser)
Near San Luis Obispo, CA 93401
George
Job Details: 03/03/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Installed parts tested check out ok complete. No dents or dings cause by tech.
Near Modesto, CA 95357
Cruz
Job Details: 03/03/2020
OVEN WHIRLPOOL WGG745S0FS02 "Wrong part came in, look at pics let me know if these colors are different, new part looks Gary cx panel is a gloss black. Cx did not want this color on stove. "
Near Modesto, CA 95356
Cruz
Job Details: 03/03/2020
WASHER WHIRLPOOL WFW8620HW1 "Reschedule cx for a morning appointment cx is going to record the noise, need to call Whirlpool tech support to document noise cx is experiencing, checked unit for codes found f0e2 suds code, put unit is a diagnostic test mode it completed, found no squealing sound at the moment. ; schdld next appmnt for 2/26 WED !"
Near Cayucos, CA 93430
George
Job Details: 03/03/2020
WASHER MAYTAG MVWC565FW2 Found washer testing ok customer concern top lid should not be bowed needs to be flat customer instruct unit is functioning ok and as design complete. No dents or dings cause by tech customer did not want to sign.
Near Cayucos, CA 93430
George
Job Details: 03/03/2020
DISHWASHER KITCHEN AID KDTE254ESS1 Installed part tested check out ok complete no dents or dings cause by tech.
Near Bakersfield, CA 93314
Jim
Job Details: 03/03/2020
COOKTOP JENN-AIR JDD8130ADS Faulty spark ignitor ; ordrng 1 74004053 (sub 7432p073-60)
Near Redlands, CA 92374
Rod
Job Details: 03/03/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Installed air tower with no issuesdual evaporator system repair about 3 hrs to thaw ffd evaporator and electronic component change out.Cooling has depleted in ffd compartment Confirmed Ffd defrost system had failed requires all controls and defrost harness in ffd compartment.Ordering defrost harness/fan assembly’s, deli user interface power supply and machine control whe a short in the deli monitor occurs, the cooling cycle is compromised due to low voltage issues; rqstng P&A on 1 W10830278 (cntrl-elec) and 1 W10843055 (cntrl-elec) and 1 W10848301 (cntrl-elec) and 1 W11087438 (motor-evap) and 1 WPW10389152 (support) and 1 WPW10503833 (cntrl-elec)"
Near Fresno, CA 93720
Timothy
Job Details: 03/03/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Inspected unit and found the same thing is happening. The separator has been replaced the and silicone has been applied . wire in door is broken FC door.; rqstng P&A on 1 LW11026425 (dor-fip)
Near Redlands, CA 92373
Rod
Job Details: 03/03/2020
DISHWASHER KITCHENAID KDTM354ESS2 Upon arrival at door Cx said appt was canceled days ago
Near Fresno, CA 93737
Timothy
Job Details: 03/03/2020
MICROWAVE WHIRLPOOL WMH31017HW2 Door has a broken hinge which allows Orr to sag. The door does not appear to be closing correctly.; ordrng 1 W11247220 (door/mw)
Near Lancaster, CA 93535
Jonathan
Job Details: 03/03/2020
WASHER MAYTAG MVWX655DWL Replaced control board. Unit still has issue of stoping on spin. Needs to call tech line when open to document and get exchanged.; schdld next appmnt for 2/24 MON !
Near Modesto, CA 95356
Cruz
Job Details: 03/03/2020
REFIRGERATOR WHIRLPOOL WRT111SFDM04 "Fixed- installed new parts (ice maker, ss door ) no dents on door, cooling, temps, doors are aligned, cycled ice maker it cycled, cx need to provide braided waterline not covered under warranty. Cx ok repair."
Near La Puente, CA 91746
Stephen
Job Details: 03/03/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "Ran diagnostics. Found ice tray popped out of new ice maker. Found fill valve dripping, fill tube distorted( part of FC door. Needs dual valve, FC door, ice maker.; ordrng 1 LW11089011 (DOOR- FC SS) and 1 W10873791 (ICE MAKER) and 1 WPW10341320 (VALVE- DUAL)"
Near Hanford, CA 93230
Enrique
Job Details: 03/03/2020
WASHER WHIRLPOOL CAE2745FQ1 Installed the parts . Retested it . All functions tested normal . No leaks .
Near West Covina, CA 91791
Stephen
Job Details: 03/03/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Not home. Customer had an emergency. Reschedule for Saturday 02/29/20. AM call.; schdld next appmnt for 2/29 SAT 8-9
Near Arcadia, CA 91006
Juan
Job Details: 03/03/2020
REFRIGERATOR KITCHENAID KBSD608ESS01 Middle led on left f.f.c. is out and upper led in in freezer wall out as well. Both are on middle wall. Need to reach out to Tech support to seek for any further testing or part replacements.
Near Oxnard, CA 93030
Hector Zuleta
Job Details: 03/03/2020
WASHER WHIRLPOOL WTW5000DW3 Customer is concerened of washer been noisy. I set the unit in diagnostic and there was a F0E5 code (Off balance). I ran a complete diagnostic test and found nothing wrong with the unit. Tested ok.
Near Hanford, CA 93230
Enrique
Job Details: 03/03/2020
DRYER AMANA NED4655EW1 Inspected amana dryer . Unit not heating up . Shorted thermal cut off . Installed new part. All functions tested normal .; used 1 279816 (THERMAL CUT OFF HI) from stock
Near Rancho Cucamonga, CA 91701
Tyler
Job Details: 03/03/2020
REFRIGERATOR KITCHENAID KRFC604FSS01 Customer stated that unit needs to be repaired. Ordering inverter box not in stock.; ordrng 1 W11336586 (ELEC CANTALOUPE)
Near Visalia, CA 93292
Enrique
Job Details: 03/03/2020
WASHER WHIRLPOOL MVWX655DW2 "Inspected Maytag washer . Customer concerns , unit vibrates excessively during spin cycle . In diagnostics found off balance load error code . Performed calibration . All functions tested normal . No leaks . Needed instructions ."
Near Lancaster, CA 93535
Jonathan
Job Details: 03/03/2020
WASHER AMANA NFW5800HW0 Found loose connection to control board. Fixed connection. Tested unit and is working properly
Near Fontana, CA 92336
Tyler
Job Details: 03/03/2020
WASHER WHIRLPOOL WTW8500DC5 Customer stated that during the cycle it clicks loud and in spin it whistles. Cycle tested unit and found. Could not recreate. Ordering gear case and clutch;1 W10754448 (clutch) and 1 W10811956 (drum assy)
Near West Covina, CA 91791
Stephen
Job Details: 03/03/2020
REFRIGERATOR KITCHEN AID KRMF706ESS01 "Replaced pantry door, RC evaporator fan/ harness/ thermistor, support, pantry UI. Unable to remove shaft from auger( seized ). Needs auger motor.; rqstng P&A on 1 W10822606 (MOTOR- AUGER)"
Near Arcadia, CA 91006
Juan
Job Details: 03/03/2020
WASHER WHIRLPOOL WGD8620HW1 "Dryer spraying excess water onto drum cavity during Steam refresh cycle. Water shoots towards the door, creating a leak through the door. Defective steam water valve. Offered to replace steam valve, but customer declined repair. Customer contacted retail store, and was told they will get an exchange. Customer declines repair, she will seek repair from the store."
Near Avila Beach, CA 93424
George
Job Details: 03/03/2020
REFRIGERATOR KITCHENAID KBFS25ECMS00 Need assistance to order part nobody available Saturday called office to put back as sudo for Monday thanks.
Near Los Angeles, CA 90039
John
Job Details: 03/03/2020
OVEN KITCHENAID KSGG700ESS1 The customer was concerned/the gas company did not like the noise of the left front power burner. There is no leak no fault in this burner that is normal the way it sounds it’s a powerful burner with gas rushing through it. The range tested good
Near Rancho Cucamonga, CA 91739
Tyler
Job Details: 03/03/2020
WASHER WHIRLPOOL WTW5000DW2 Customer stated that the unit will not go part wash cycle. Found error code for latch. Removed and replaced latch tested all works good at this time.
Near Fontana, CA 92335
Tyler
Job Details: 03/03/2020
WASHER WHIRLPOOL WTW4850HW1 Customer stated that unit is not going through cycles. Found no error codes. Cycle tested unit all works good at this time.
Near Los Angeles, CA 90065
Leon
Job Details: 03/03/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Replaced ice maker and water valve.After running diagnostic check unit working properly as designed
Near Santa Clarita, CA 91350
Raymond
Job Details: 03/03/2020
WASHER MAYTAG MHW5500FW "No autho for diagnosis sent from Lowe’s"
Near Pismo Beach, CA 93449
George
Job Details: 03/03/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Installed part tested check out ok complete no dents or dings cause by tech.
Near Bakersfield, CA 93314
Jim
Job Details: 03/03/2020
REFRIGERATOR KITCHEN AID KRMF706ESS01 "Unit shut off for long periods of time. Deli drawer control board has gotten wet and need to be replaced. The user interface and main control board are the cause of the unit shutting down. Need adapter fan motor to prevent ice from melting; rqstng P&A on 1 W10864519 (adapter), ordrng 1 W11330971 (USER INTERFACE), rqstng P&A on 1 WPW10675033 (cntrl-elec) and 1 WPW10769076 (cntrl-elec)"
Near Santa Maria, CA 93458
George
Job Details: 03/03/2020
REFRIGERATOR WHIRLPOOL WRS322FDAM04 Installed part tested check out ok complete. No dents or dings cause by tech.
Near Bakersfield, CA 93306
Patrick
Job Details: 03/03/2020
DRYER WHIRLPOOL WGD8900BC0 Removed and replaced coils pully and catch. Tested unit. All ops checked good
Near Bakersfield, CA 93314
Andrew
Job Details: 03/03/2020
REFRIGERATOR KITCHEN AID KBSD602ESS01 Customer stated that Unit was not making water or ice. Ran water dispenser heard valve come on but no water would come out of dispenser. Turned off shut off in front of unit check the water supply line and the water was not coming out of water supply line. Unistalled refrigerator the waterline was kinked because of the way the valve in the back from the house is set up. Informed customer to have a plumber come out or installer come out and put a 90 or an elbow on the water valve in the house to the refrigerator and re-run water line to refrigerator so it does not kink reinstalled refrigerator.
Near Los Angeles, CA 91342
Raymond
Job Details: 03/03/2020
LAUNDRY MAYTAG MVWC565FW2 "Replaced gearcase, shifter, belt, motor, pulley, hub and shield. Tested un8t, unit functions as designed."
Near Bakersfield, CA 93304
Andrew
Job Details: 03/03/2020
WASHER WHIRLPOOL WTW5000DW1 Customer stated unit was leaking when washing. Ran unit found water leaking from underneath unit. Found tub to drain pump hose worn and leaking. Removed and replaced hose. Tested unit and unit no longer leakingHose part number W10802689.
Near Agua Dulce, CA 91390
Raymond
Job Details: 03/03/2020
REFRIGERATOR KITCHENAID KSSO48QTX00 "Upon arrival cx states unit not cooling, found unit lost cooling for both compartments. Sealed system is empty, compressor hot. Vacuumed unit and unit not holding, charged with nitrogen and found leak inside cabinet. Unit not repairable."
Near Santa Clarita, CA 91350
Raymond
Job Details: 03/03/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Replaced valve and cap. Tested unit, found water supply had lost all pressure. Cx needs plumber, unit functions as designed."
Near Bakersfield, CA 93304
Andrew
Job Details: 03/03/2020
STOVE AMANA AGR3311WDW2 Customer stated that unit was leaking gas. A new cooktop found left front Venturi tube cracked and saddle valve seeping gas. Saddle valve and left front venturi both need to be replaced.; ordrng 1 WP98017582 (venturi) and 1 WPW10141709 (valve-brnr)
Near Atwater, CA 95301
Kenneth
Job Details: 03/03/2020
WASHER ROPER RTW4516FW2 Installed control and tested unit. Unit is now working properly. Customer approves function at this time
Near Palmdale, CA 93551
Jonathan
Job Details: 03/03/2020
M/W OTR WHIRLPOOL WMH32519FB0 Found defective control board. Replaced defective control board. Tested unit and is working properly.
Near Bakersfield, CA 93314
Andrew
Job Details: 03/03/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Customer stated that unit was not cooling. Found unit not running at all plugged in fans or compressor not running. Unplug the unit for one minute I’ll be back in Vans came on compressor fired up. Checked fresh food evaporator and found a frozen over. Checked drain tube behind unit and found it plugged. Cleaned out drain. Advise customer to defrost unit for 24 hours and then plug back in. If I the customer if it has defrosted you again to call us back.
Near Grand Terrace, CA 92324
Rod
Job Details: 03/03/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Found low voltage issues ; 1 W10830278 (cntrl-elec) and 1 W10843055 (cntrl-elec) and 1 W10848301 (cntrl-elec) and 1 WPW10503833 (cntrl-elec)
Near Bakersfield, CA 93306
Andrew
Job Details: 03/03/2020
RANGE WHIRLPOOL WFG505M0BS3 Removed and replaced cooktop checked cooktop for blemishes or dings or scratches. Found no dings blemishes or scratches on cooktop. Job complete
Near Bakersfield, CA 93314
Jim
Job Details: 03/03/2020
REFRIGERATOR KITCHEN AID KRMF706ESS01 Unit in test for failed. Small leak in the system.; ordrng 1 W10832994 (compressor) and 1 W11116006 (evaporator)
Near Bakersfield, CA 93307
Andrew
Job Details: 03/03/2020
WASHER MAYTAG MVWB765FW4 Customer stated unit was leaking water. Ran diagnostics and found off Don’s overload fault codes. Check customer soap and she was using non HE soap. Advise customer to use an HE soap also advise customer to make sure she does not overload unit using large blankets for rugs. Ran full diagnostics test found no leaks unit is working as intended dollars
Near Bakersfield, CA 93305
Andrew
Job Details: 03/03/2020
DRYER WHIRLPOOL WGD4815EW Removed and replaced timer and knob. Tested unit knob in time and work fine. Dryer gets hot and heat normally.
Near San Bernardino, CA 92411
Rod
Job Details: 03/03/2020
WASHER MAYTAG MVWC465HW2 Won’t spin clothes outFile #7727143816 Dustin wfcc techline Error codes have no indications of problems spinning the only codes point to a problem with water temp and fill; ordrng 1 W11249158 (cntrl-elec)Returned to replaced defective control and recalibrate. As designed operation was restored.
Near Bakersfield, CA 93305
Andrew
Job Details: 03/03/2020
WASHER MAYTAG MVWC465HW2 Removed and replaced your case. Also found several coin stuck on his agitator and removed coins. Tested unit unit functions properly did not hear any clicking noise. Job complete
Near Camarillo, CA 93012
Aaron
Job Details: 03/03/2020
FREEZER KITCHENAID KSSS48QTX03 " Checked operations , unit dispenser pads water and ice not working when you press them intermittently on one and the other not at all , needs dispenser door asm to correct the chute dripping as well and not sealing up anymore, ordered parts ; 1 W10133603 (pad) and 1 WP2180353 (door-chute) and 1 WPW10546285 (motor)"
Near San Dimas, CA 91773
Stephen
Job Details: 03/03/2020
WASHER WHIRLPOOL WTW5000DW2 "Ran diagnostics. Had f7e6 error code. Found noisy drain pump, weak motor, noisy belt. Needs motor, capacitor, belt, and drain pump. ; ordrng 1 W10876600 (PUMP) and 1 W11283592 (MOTOR) and 1 W11395618 (CAPACITOR ) and 1 WPW10006384 (BELT)"
Near La Verne, CA 91750
Stephen
Job Details: 03/03/2020
WASHER MAYTAG MVWB765FW3 "Ran diagnostics. Had f7e5, f0e3, f8e1 error codes. Cleared error codes. Found control not energizing valves, not spinning. Needs control, valve, shifter clutch. ; ordrng 1 W10754448 (CLUTCH) and 1 W11172234 (HOUSING) and 1 W11195970 (CONTROL)"
Near Nipomo, CA 93444
George
Job Details: 03/03/2020
REFRIGERATOR JENN-AIR JF42NXFXDE00 Found refrigerator freezer does not have a full frost pattern need to replace boards and seal system ok to order parts need a seal tech for repair .; ordrng 1 8201675 (compressor) and 1 W10915406 (evaporator) and 1 W11036566 (motor-evap) and 1 WPW10624574 (cntrl-elec) and 1 WPW10739408 (cntrl-elec)
Near Beverly Hills, CA 90210
Isidore
Job Details: 03/03/2020
DISHWASHER KITCHENAID KUDI230B0 "Found lower rack roller missing, Customer asked to have them mailed to her. Note also needs door hinge not showing available ; ordrng 5 WP4162322 (roller)s"
Near San Gabriel, CA 91775
Juan
Job Details: 03/03/2020
REFRIGERATOR KITCHENAID KRFF305ESS00 "Ice maker not turning off, constantly producing ice. Replaced ice maker. New ice maker cycled fine at time of service. Noticed frost building on freezer walls, instructed customer not to pack food so that it will interfere with any of the freezer baskets movement."
Near Pomona, CA 91768
Andy
Job Details: 03/03/2020
REFRIGERATOR WHIRLPOOL WRS322FDAM04 "Lights not coming on, replaced lights and tested unit working properly"
Near Azusa, CA 91702
Andy
Job Details: 03/03/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Not cooling and leaking after, replaced control board and ui board and thermistor tested unit working properly"
Near Duarte, CA 91010
Andy
Job Details: 03/03/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Noise, adjusted ice maker arm and tested unit working properly"
Near Covina, CA 91723
Stephen
Job Details: 03/03/2020
DISHWASHER KITCHENAID KDFE304DSS0 "Replaced OWI sensor and control. Ran diagnostics. No error codes found. Heater is drawing 7.9 A in dry. Fills, washes, drains, rinses, and dries properly. Instructed customer to call plumber to install air gap. Complete."
Near Santa Clarita, CA 91351
Michael
Job Details: 03/03/2020
DRYER WHIRLPOOL WGD4850HW0 "Cx states unit will tumble but not heating at all.Started timed dry unit tumbles ignitor does not glowTested thermal fuse and is good.Removed front panel and drum found ignitor open.Ordering new ignitor 279311Ordering 3 additional ignitors to keep as truck stock inventorySpoke with office and verified return date 2-24-20 8-12 requested; ordrng 1 279311 (IGNITOR), used 3 279311 (IGNITOR KIT & BRACKE) from stock"
Near Arroyo Grande, CA 93420
George
Job Details: 03/03/2020
RANGE JENN-AIR JGRP436WP01 Found oven testing ok Customer concern display not functioning at times rebooted retested check ok complete. No dents or dings. Cause by tech.
Near Arroyo Grande, CA 93420
George
Job Details: 03/03/2020
DRYER WHIRLPOOL WGD8620HW0 Found dryer rattling wen on a spin found both front feet adjusted retested check out ok complete. No dents or dings cause by tech.
Near San Fernando, CA 91340
Michael
Job Details: 03/03/2020
REFRIGERATOR WHIRLPOOL WRR56X18FW01 Cx states unit is not cold enoughChecked RC with thermal probe and is at 49°Found condenser coils dirty cleaned with shop vac. No ice build up inside unit anywhere. Removed rear panel and took amp reading from compressor and got .80ampAll fans are running as designedDocumenting with techline SR#7727208837Indicates compressor is damaged due to obstructed condenser coils.Ordering compressor W11034254Will have office reschedule repair to a sealed system tech. Office will need to contact cx to reschedule return visit; ordrng 1 W11034254 (COMPRESSOR)
Near San Luis Obispo, CA 93401
George
Job Details: 03/03/2020
WASHER MAYTAG MVWC565FW1 Found washer not filling found water hot or cold off reposition retested check out ok complete. No dents or dings cause by tech.
Near San Gabriel, CA 91775
Francisco
Job Details: 03/03/2020
WASHER MAYTAG MVWC415EW1 "Checked unit found no error codes, calibrated and tested ops unit working as designed. Advised cx to run washer on dedicated circuit.Sr#7727205420 Austin"
Near Beverly Hills, CA 90210
Isidore
Job Details: 03/03/2020
DISHWASHER KITCHENAID KDPE334GPS0 "Removed old spray arm and installed new spray arm , test dishwasher operation ok at this time."
Near El Monte, CA 91731
Stephen
Job Details: 03/03/2020
REFRIGERATOR WHIRLPOOL WRB322DMBW01 Replaced damper control . Ran damper control. Damper is opening/ closing properly at this time. Unit is cooling properly at this time. Complete.
Near Ripon, CA 95366
Lance
Job Details: 03/03/2020
RESIDENTIAL REFR WHIRLPOOL WRF535SMBM00 "Needs work- found ripped torn refrigerator door gaskets, causing warm air to enter and frost patterns to form. Door gaskets need to be replaced to prevent food loss. We will re route with 2x door gaskets for repair; ordrng 2 W10830162 (gasket-fip)s"
Near Camarillo, CA 93012
Aaron
Job Details: 03/03/2020
WASHER WHIRLPOOL WET4024HW0 "Unit was not running water dispensed for a split 2 seconds and then display just flashed , called tech line the lid switch was out of alignment corrected tested unit is now working as designed at this time"
Near Cambria, CA 93428
Tom
Job Details: 03/03/2020
WASHER WHIRLPOOL WFC7500VW2 "Entered diagnostics, activated Auto Test, all components functional, no error codes. Entered Quick Test, all components functional, no error codes. Ran unit in Normal Operation, Drain and Spin Cycle, unit stays in 12m remaining, and does not progress into High Speed Spin. Replace MCU./Control Board - (WPW10192965)C. No damage to unit or home from tech, job complete."
Near Fontana, CA 92335
Tyler
Job Details: 03/03/2020
DRYER WHIRLPOOL WGD8000BW0 Customer stated that the unit is making noise. Found failed idler pulley. Removed and replaced pulley tested all works good at this time.
Near Riverside, CA 92509
Kevin
Job Details: 03/03/2020
WASHER WHIRLPOOL WTW5000DW3 Unit not draining. I found that the connector to the drain pump was disconnected from factory. Reconnected connector and tested. All tests good.
Near San Bernardino, CA 92404
Rod
Job Details: 03/03/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 "Pexing out per TJ @ wfcc contacte file#d7727205760 . See pic un repairableWhen attempting to remove freezer led module for inspection and diagnosis, found led not connected connector fell out and wires were not attached to wires."
Near Tracy, CA 95376
William
Job Details: 03/03/2020
WASHER WHIRLPOOL MVWB765FW3 "F5E1, replaced latch Assy, tested latch functions, recalibrated unit, ran self diagnostics. Unit failing 18, spin in recal # 52 & test 51, self diagnostics, ordered stator, rotor & clutch for unit.; ordrng 1 W10754448 (clutch) and 1 W11195971 (stator) and 1 W11260238 (rotor)"
Near San Bernardino, CA 92408
Rod
Job Details: 03/03/2020
WASHER MAYTAG MVWC565FW1 "Gearcase has too much resistance creating motor to kick out overload ; 1 W10528947 (drive hub kit) and 1 W10752719 (basket) and 1 W11026785 (motor-drve) and 1 W11035751 (gearcase) and 1 W11161960 (agitator) and 1 W11219115 (TUB)...Replaced parts indicated and found as designed operation had returned"
Near Los Angeles, CA 91325
Randy
Job Details: 03/03/2020
RANGE KITCHENAID KDRS467VSS00 Could not removed burner top. Will schedule for Tuesday. Getting correct size so I don’t strip the nut. Cx got wrong cap burner went from kitchen aid ordering correct one as well. ; ordrng 1 WPW10160229 (cap-burner)
Near Castaic, CA 91384
Michael
Job Details: 03/03/2020
MICROWAVE KITCHENAID KMHC319EBS3 Removed microwave from over range. Removed outer skin and replaced magnetron W11230995 and diode W11256462Found loose connections on cap. Secured all spade terminalsRetested unit and now heats as designed. Installed shell and hardware and installed unit over range. Set clock and retested and heats as designedJob complete
Near Santa Clarita, CA 91354
Michael
Job Details: 03/03/2020
MICROWAVE WHIRLPOOL WMH31017HW2 Removed and replaced microwave door W11247220Cx is happy door opens and closes as designed. Job complete
Near Merced, CA 95348
Kenneth
Job Details: 03/03/2020
WASHER WHIRLPOOL WTW5000DW3 Found unit getting off balance. Found unit missing front suspension cups. Ordering new suspension. Needs to be relabeled properly. Rescheduled customer for Monday 2-24-20; ordrng 1 W11130362 (Suspension)
Near Santa Clarita, CA 91387
Michael
Job Details: 03/03/2020
WASHER MAYTAG MHW8630HW0 "Removed and replaced upper harness W11316057 Rebooted unit and ran service test 12.Unit filled with all valves as designed, drain pump and recirculating pump engaged as designed. Unit spun to target rpm and came to a stop as designed. No functional failures at this time. All ops are as designed job complete"