Local Reviews
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Danny G.
REFRIGERATOR WHIRLPOOL GX5FHTXVQ00 Unit not cooling Found evaporator full of frost Replaced bimetal Reinstall unit and power unit upUnit kicked on and started to coolAdvised client to allow 24hrs for unit to reach proper temperature.
Danny G.
REFRIGERATOR WHIRLPOOL WRT318FZDW Broken switch and no light Replaced switch and and replaced light bulb .Unit is now working properly
Joe M.
REFRIGERATOR KITCHENAID KRSC503ESS01 Replaced ice maker and unit began to function as designed. Job complete
Chase F.
WASHER MAYTAG NTW4516FW3 Installed new valve. Retested and unit passed through all tests with no failures. Job complete.
Danny G.
REFRIGERATOR KITCHENAID KRFF707ESS01 Unit is not cooling Found unit not cooling properly Ran test 4 and unit kept shutting off And then kick on Test thermistor and failed Need to order parts and rs call ; ordrng 1 W10830278 (cntrl-elec) and 1 W10843055 (cntrl-elec) and 1 W11032800 (motor-evap) and 1 W11033168 (harns-wire) and 1 W11457241 (DRIP PAN)
Joe M.
WASHER WHIRLPOOL MVWC565FW1 Unit will need a drain pump due to being unable to drain; ordrng 1 W10876600 (drain pump)
Isidro L.
REFRIGERATOR KITCHENAID KRFC300ESS01 "On arrival I installed new freezer door gasket, molded gasket with heat gun for properly sealing unit, Tested unit, unit is now sealed properly and operating as designed at this time of service...job complete"
Randy C.
REFRIGERATOR KITCHEN AID KRMF706ESS01 "Ice build up in evap area. Will need to defrost and install parts for ice build up issue. Unit has ice build up from door not closing and due to torn gasket as well. Drip pan warped. Need fan and control. ; rqstng P&A on 1 W10815687 (dor-fip ss) and 1 W11087438 (motor-evap) and 1 W11256332 (cover-evap), ordrng 1 W11457241 (DRIP PAN), rqstng P&A on 1 WPW10248595 (control)"
Joe M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Replaced handle and screws job complete
George Y.
WASHER MAYTAG MVWB765FW Installed part tested check out ok complete no dents or dings cause by tech.
Dane K.
WASHER WHIRLPOOL MVW6230HW0 Upon arrival the strike on the door was broken half of it was inside the latch and the other half was stuck on the door. Unit needs new strike and new latch; ordrng 1 W11457841 (STRIKE)
Joe M.
DISHWASHER KITCHENAID KDTE334GPS0 Replaced parts job complete
Joe M.
DRYER WHIRLPOOL WGD8620HW0 Replaced techline specified parts (acu and harness). Job complete
Cesar H.
REFRIGERATOR AMANA AFI2539ERM00 Water dripping from ice bucket can’t get in to see what the problem is because ice has locked bucket in place can not remove it without breaking it. Customer to unplug unit for 12 hrs prior to returning on Tuesday ; schdld next appmnt for 11/3 TUE !
Kevin M.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Led lights out in RC and FC. Found shorted led module in FC and RC. Removed and replaced led modules. Tested unit. All tests good.
Tyler F.
REFRIGERATOR MAYTAG MFX2570AEM3 Customer stated that the unit is leaking. Found pin hole leak in water line. Fixed water line tested all works good at this time.
Alejandro C.
REFRIGERATOR KITCHENAID KRFC704FPS00 "Found the unit not cooling, used nitrogen,verify leak in condenser,need order (condenser w11442050) contact with office for next appointment (11/06/20); ordrng 1 W11442050 (CONDENSER )"
John B.
REFRIGERATOR KITCHEN AID KRFF707ESS01 "The evaporator frosted up inside the refrigerator section. Replaced the thermistor on the evaporator, secured it with aluminum tape and a zip tie. Replace the main control, the refrigerator tested good at this time."
John B.
DRYER WHIRLPOOL MGD7230HW0 "The dryer has a vent error code, and makes a noise. Found a screw left over from the factory wedged underneath the blower housing. Remove that screw reassembled the dryer tested good. Gave the customer an education on cleaning the ducting in the house. This is a vertical duct."
Hector Z.
REFRIGERATOR KITCHENAID KRFC302ESS00 Customer is concerned of not enough cooling on both compartments of the refrigerator. I checked the unit and the refrigerator has a Sealed System related problem (Very loud compressor).; ordrng 1 W10507884 (compressor)
John B.
WASHER MAYTAG MHW4200BW1 "F9E1, F9E0 codes. Ed whirlpool technician. SR#7729180177. After speaking to Whirlpool technical and I ran the washer for about 20 minutes. The washer started making more noise in the spin cycle. I remove the clothes, and spun it by hand which I hear a grinding noise. This washer will need a tub assembly, possibly a drain pump."
Steven W.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Ran diagnostics. Ice not dispensing. Container stuck. Used steamer to remove ice container. Found weak auger motor, shaft rusted. ; ordrng 1 WPW10347114 (MOTOR SHAFT)"
John B.
REFRIGERATOR KITCHEN AID KRFF305ESS00 "The center rail broke, this supports the crisper drawers. Replace the center rail that supports the crisper drawers, the refrigerator tested good."
Steven W.
WASHER MAYTAG MVWC565FW2 "Ran diagnostics. No error codes found. Found rats put paper inside gear case. Needs splutch removed, noisy belt.; ordrng 1 W10721967 (CAM KIT) and 1 WPW10006384 (BELT)"
Raymond D.
DRYER AMANA NGD4655EW2 "Upon arrival cx states dryer not drying, found blown thermal fuse. Replaced and tested, unit functions as designed."
Raymond D.
REFRIGERATOR KITCHEN AID KUIX505ESS2 "Upon arrival cx states unit not making ice and unit buzzing, found loose connection at water valve not allowing valve to fully open, secured and tested, unit functions as designed."
Juan G.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Fresh food compartment ceiling light not working. Led assembly needs to be replaced.; ordrng 1 W11043011 (module)
Tyler F.
REFRIGERATOR JENN-AIR JFFCC72EFS00 Customer stated that the evaporator is frozen over in refer compartment. Ordering evaporator cover and control. ; ordrng 1 W10887790 (cover-evap) and 1 W11333076 (ELEC CNTRL)
Rod H.
WASHER MAYTAG MVWB765FW3 NoisyConfirmed noise and found loose stator and clutch assembly bolts loose. Tightened mounting bolts and as designed op returned no leaks and noise had gone away
Tyler F.
WASHER WHIRLPOOL WFC7500VW1 Needs console and dispenser handle.; ordrng 1 WPW10192972 (console) and 1 WPW10192973 (handle)
Rod H.
DISHWASHER WHIRLPOOL WDF331PAHS0 Won’t dry dishesHeater circuit disconnected corrected and recalibrated control.As designed op returned
Tyler F.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Customer stated that the refer compartment is not cooling. Found diffuser is not opening. Ordering diffuser in stock.; ordrng 1 W11087463 (damper)
Rod H.
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 No ice production ConfirmedIcemaker stalled in fill. Due to stuck ice buildup in harvesting rod. Removed cleared jamb and as designed operation returned. No leaks
James M.
REFRIGERATOR AMANA ART318FFDW06 Unit running but not cooling. Star device on compressor clicking. Ordering new start device. Will return when parts arrive. ; ordrng 1 W11092533 (start-dev) and 1 WPW10662129 (capacitor)
Raymond D.
DISHWASHER MAYTAG MDB4949SHZ0 "Installed motor and tested, unit functions as designed."
Jim S.
WASHER WHIRLPOOL WTW5000DW3 Replaced control board. Having a new issue now.. the lid now locks but the drain pump stays on durning the wash cycles; ordrng 1 W10877409 (power cord) and 1 W11255099 (HARNESS ) and 1 W11417466 (BOARD)
Kenneth M.
WASHER WHIRLPOOL WTW7500GC2 Installed lock and bezel. Tested unit. Unit is now working properly. Customer approves fucntion at this time.
Jonathan B.
OVEN KITCHENAID KOCE507GSS04 Found loose connection to sensor. Fixed. Connection. Tested unit and is working properly
Hector Z.
REFRIGERATOR KITCHENAID KRFC300ESS03 Customer was concerned of freezer compartment light not working. Checked the unit and replaced Light Switch (W111396033). Tested ok.
Chris M.
REFRIGERATOR WHIRLPOOL WRS555SIHZ03 Replaced module and also found the light switch inside freezer compartment To be broken ordering part and will return; ordrng 1 W11396033 (LIGHT SWITCH )
Joe M.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Module was out replaced the module and unit began to function as designed
Raymond D.
REFRIGERATOR WHIRLPOOL WRS321SDHZ05 "Installed ice maker and tested, unit functions as designed."
James G.
DRYER WHIRLPOOL WGD4850HW0 Valve leaking and PG&E broke plug cover; ordrng 1 W10811916 (plug) and 1 W10823508 (burner-gas)
Dane K.
DRYER KITCHEN AID N.A Upon arrival the customer could not make a selection on the panel. Unit needed a new panel. Panel is discontinued.
James G.
DRYER WHIRLPOOL MGD8630HW1 Blower wheel cracked; ordrng 1 W11086656 (motor-drve) and 1 W11401018 (KIT) and 1 WP697772 (blower wheel)
Dane K.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Removed and replaced evaporator fan motor and tested unit. Unit functions normal now
Raymond D.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Installed evap motor with harness, checked water pressure. Pressure is restricted coming to unit. Cx needs plumber, unit working as designed."
Jonathan B.
WASHER WHIRLPOOL MHW6630HC0 Found defective dispenser and valve; ordrng 1 W11316255 (valve) and 1 W11316256 (valve) and 1 W11465533
Jonathan B.
DRYER WHIRLPOOL WGD75HEFWO Found defective door. Fixed door. Tested unit and is working properly.
Isidore A.
REFRIGERATOR KITCHENAID KSSC48FTS02 "Per technical service pointer W10802724C Control board W10801766 not working or starting And evaporator fan motor W10822580, parts order; ordrng 1 W10801766 (cntrl-elec 342.88) and 1 W10822580 (evap fan motor 120.46)"
Jim S.
WASHER MAYTAG MVWB980BG0 Replaced inner basket
Hector Z.
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 Replaced Freezer Door Gasket (W10571967) and adjusted door and door gasket. Tested ok.
Hector Z.
WASHER WHIRLPOOL WFW9620HBK0 "Replaced: Water Pump (W11316609), Pressure Switch (W11456953) and Pressure Switch Hose (W11456953). Ran a quick diagnostic test as well Components Activation test. It pass both of then. Tested ok."
Blake C.
DRYER WHIRLPOOL WED4815EW "Diagnose the unit and unit was not heating as stated on sheet, Diagnosed further and did a continuity test on heating components which includes thermal fuse heater element and thermal cut off thermal cut off had a open line and was getting resistance causing it not function properly. Uninstalled old/bad component and installed new. Re assembled the unit and retested and unit is now working as designed at this time of service. Heats properly and rotates correctly.Job complete ; used 1 279816 (THERMAL CUT OFF HI) from stock"
Steven W.
DRYER MAYTAG MGDB835DW4 "Ran diagnostics. Squealing when tumbling. Found support rollers, idler pulley worn. Needs dryer repair kit. Replaced 4 support rollers, idler pulley. Cleaned shafts. Tumbling and heating properly at this time. Complete.; used 1 4392067 (DRYER REPAIR KIT) from stock"
Danny G.
REFRIGERATOR WHIRLPOOL WRT112CZJW00 "Unit is not cooling These units will require lock ring sealed system repair Ordering parts ; ordrng 1 W11368877 (EVAPORATOR ) and 1 W11370574 (COMPRESSOR ) and 1 W11401409 (LOCK RING) and 1 W11401413 (LOCK RING ) and 1 W11401416 (LOCKRING) and 1 W11401417 (LOCK RING)"
Jonathan B.
DRYER WHIRLPOOL WGD4950HW Found defective door switch. ; ordrng 1 WPW10569603 (switch-dor)
Steven W.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Replaced FC module per service pointer # W11460554B. Had to splice in LED module. All LEDs are working properly at this time. Unit is cooling properly at this time. Complete.
Jonathan B.
WASHER WHIRLPOOL WTW5000DW3 Found basket speed error. Needs new motor.; ordrng 1 W10890624 (motor-drve)
Juan G.
OVEN WHIRLPOOL WOS72EC0HS01 "F6e0 Cleared error code. Called tech line, they advised to follow instructions for service pointer W11437808. Followed instructions, app. showed update available for oven, selected to update. Oven updated accordingly. Per service pointer, advised customer to allow a couple of hours to check on app if any other update is available.SR 7729179779"
Jonathan B.
M/W OTR WHIRLPOOL WML55011HS3 Found defective door latch.; ordrng 1 W11449274
Juan G.
DRYER WHIRLPOOL WGD75HEFW0 "Thermal fuse checked open, replaced thermal fuse. Checked ops, unit is heating properly now. Unit has excessive lint accumulated inside, pointed out to the customer. Advised them it poses a fire hazard."
Steven W.
REFRIGERATOR KITCHEN AID KRFF707ESS01 Frost forming on RH side in front of FC. Needs liner to cabinet sealed with clear RTV sealant. FC handle loose. Retorqued FC handle. ;1 W10841140 (SEALANT - CLEAR)
Randy C.
DISHWASHER KITCHENAID KDPE234GPS0 Upper rack moving a lot per client. Found not mounted or secured unit shakes a lot mounted and secured now working as designed. Job complete.
Jack R.
REFRIGERATOR KITCHENAID KRFC704FPS00 Ref number of card. 442221464. Found ice maker to be leaking in a way that the ice is starting to fuse together. So getting a new door and a ice maker. Still the same thing as last time. ; ordrng 1 W10908391 (icemaker) and 1 W11204892 (door-ice)
John B.
WASHER MAYTAG MVWB765FC3 "F6E3,F5E3. The lid latch has failed, and prevented the washer from starting. Replace the lid lock latch mechanism. The washer tested good at this time."
Enrique R.
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 "Customer concerns , ice maker not producing ice , water dispensing ok . I removed ice maker , checked connectors . Found central electric not providing voltage to ice maker . please order central electric .; ordrng 1 W11399844 (CENTRAL ELECTRIC )"
Enrique R.
FREEZER MAYTAG MFI2569YEM0 "Customer concerns , freezer leaking underneath and now keyboard not powering . "
Tyler F.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "10/23/20 9:34: TF invlvd 10/23 FRI, 9:28 to 9:28, Customer stated that the door switch broke on right door. Removed and replaced both switches because switch design changed. Tested all works good at this time. Not a recall different issue."
Enrique R.
WASHER WHIRLPOOL WFW6620HC0 "Customer concerns , dispenser tank leaking in the drawer . Please order all the parts , I will call techline before installing any parts .; ordrng 1 W11106544 (TUBE ) and 1 W11318806 (MOTOR-PUMP ) and 1 W11318830 (tank)"
Cesar H.
WASHER AMANA NTW4516FW1 Replaced valve all tested good
Chris M.
DRYER WHIRLPOOL WGD5000DW2 One return visit today installed new door handle on dryer everything checks out good. Job completed
Timothy J.
OVEN WHIRLPOOL WOS72EC0HS01 Installed user interface. Tested unit. Unit checks ok.
Chris M.
REFRIGERATOR KITCHENAID KRMF706ESS01 Found freezer Coil iced up And refrigerator was warmOrder a motor evap One return visit will deice coil and replace part; ordrng 1 W11249952 (motor-evap)
J.E. T.
RANGE WHIRLPOOL WFC150M0EB1 Cycled unit and found f9 Error code Check power coming into unit and found unit not receiving 240 V. Informed customer he must have electrical issue addressed. Job complete
Chris M.
WASHER AMANA NTW4516FW3 Unit has power coming to it nothing comes on no functions. Ordering main control boardPlease make appointment after 10 o’clock store does not open till 10; ordrng 1 W11170317 (cntrl-elec)
Chris M.
REFRIGERATOR MAYTAG MFW2055FRZ00 Refrigerator And freezer door missing handles screws are missing and also Allen screw that holds handle on ordering parts; ordrng 1 W10879677 (handle) and 1 W10914181 (handle) and 2 WPW10170540 (screw)s
William L.
REFRIGERATOR WHIRLPOOL WRX735SDBM04 "Installed plastic spacer on left French door, dispenserfunctions tested ok"
Jack R.
WASHER MAYTAG MVW7230HC0 Replaced gearcase tested and ran cycle. Tested again and did a drain and spin. This unit would run and spin and make a crazy noise.
Isidore A.
REFRIGERATOR KITCHENAID KBFN506ESS01 Removed top access panel old led power inverter box and installed new inverter box. Test led operation failed. Test box found 16 vdc at inverter and only 5 vdc at led module. Need to call tech support ; schdld next appmnt for 11/5 THU !
Andy H.
M/W OTR WHIRLPOOL WMH53520CS7 "Door error and sometimes unit can’t start, replaced interlock kit tested unit working good"
Andy H.
REFRIGERATOR KITCHENAID KSSC42QMS03 "Not cooling, replaced compressor,evaporator,drier tested unit working properly"
Andy H.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Not dispensing ice, installed plastic Square testing it working good dispensing ice"
Erick S.
DRYER WHIRLPOOL MGDC215EW2 "Cycled unit and found unit with bad timer causing it not to advance and shut down unit; ordrng 1 WPW10185981 (timer)"
Chase F.
DRYER WHIRLPOOL MEDC465HW0 Found unit not heating. Took apart dryer and found connector to thermostat came loose not allowing unit to cycle on heat properly. Reconnected and secured. Retested and unit is now heating properly and passing through all tests with no failures. Job complete.
Rich S.
WASHER WHIRLPOOL WGD4815EW2 "Unit passed diagnostics. Found collapsed vent hose behind unit.corrected issue. Ran diagnostics,passed. Operating as designed."
Francisco S.
WASHER WHIRLPOOL WTW5000DW3 Checked unit found loose suspension rod. Re attached rod calibrated and tested/ unit now working as intended.
Erick S.
DISHWASHER WHIRLPOOL DU811SWPU0 "Cycled unit and found un8t with bad timer and broken cam causing failure. Unit will need new timer. Unit is really old possibly not economical to repair,; ordrng 1 8275308 (knob,timer (wht)) and 1 WP8271510 (cam) and 1 WP8535372 (timer)"
Jonathan B.
WASHER WHIRLPOOL WFW560CHW2 Customer education on use and care
George Y.
DISHWASHER KITCHEN AID KDTM354ESS Found dishwasher both adjusters broken and dispenser not functioning ok to order dispenser and adjusters.need assistance Monday put on sudo to order correct parts.; ordrng 1 W10861000 (detergent dispenser) and 1 WPW10546503 (adjuster)
William L.
DRYER WHIRLPOOL MEDB765FW0 "Found inner door sprung not allowing door to closes without springing open., ordered inner door Assy. For unit.; ordrng 1 W11376676 (INNER DOOR ASSY)"
George Y.
OVEN KITCHEN AID KOSC504ESS01 Found oven not getting hot need to replace display and control element for been compromise ok to order parts.; ordrng 1 W10803991 (cntrl-elec) and 1 W10803993 (cntrl-elec) and 1 WPW10207398 (elmnt-bake)
Jack R.
WASHER MAYTAG MVW6230RHW0 Found unit to be stuck in F0E2 mod. Put the unit in factory calibration and did 3 tests on it. Unit seems to be stuck in a mod that needed to be reset. Did 1 last test. Working perfectly fine job completed
Dane K.
WASHER WHIRLPOOL wtw4910xq3 Upon arrival the tub was leaning. Found the suspension shot and the tub ring cracked in several places and leaking. Unit needs new suspension tub ring ; rqstng P&A on 1 WPW10215107 (tub ring)
Enrique R.
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 "Customer concerns , freezer building snow around door . I found door was not closing all the way . Drawer came off the track , therefore obstructing door from closing . Adjusted drawer correctly , all functions tested normal ."
Dane K.
REFRIGERATOR KITCHEN AID KRFC300ESS03 You didn’t need a new drain tube; ordrng 1 W10619951 (drain tube)
Enrique R.
WASHER WHIRLPOOL GHW9250ML1 "Customer concerns , washer leaking . I ran bulky wash cycle , removed front lower cover to inspect for leaks , found none . All functions tested normal at time of service , no leaks . "
Isidro L.
REFRIGERATOR KITCHENAID KRMF706ESS01 "On arrival I found a broken shelf glass, ordering part ; ordrng 1 W10807832 (shelf-glas) and 1 W11245713 (shelf-glas)"
Enrique R.
DRYER AMANA NGD5800HW0 "Customer concerns , gas smell coming from the dryer . I checked gas line . found gas leaking between house pipe and yellow gas line . I tightened the connector , tested it . All functions tested normal ."
Chris M.
DRYER MAYTAG MED8200FW1 Disassembled dryer removed and replaced heating element and Thermostat. Reassembled and tested dryer is now functioning as designed. Job complete
Rod H.
REFRIGERATOR WHIRLPOOL WRF757SDEH01 "Noisy fan like noise only louder than normalConfirmed and revealed that ffd evaporator had frosted over indicating that ffd defrost system had failed.Ordering ffd fan/harness assembly, main control and power supply. ; 1 W10830278 (cntrl-elec) and 1 W10843055 (cntrl-elec) and 1 W11033168 (harns-wire)"
Rod H.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Returned part indicated and reordered correct color match.Wrong finish shipped to consumer.; ordrng 1 LW10803965 (dor-fip)
Tyler F.
REFRIGERATOR KITCHENAID KRMF706ESS01 Removed and replaced door ice maker and adaptor tested all works good at this time.
Rod H.
WASHER MAYTAG MVWB765FW2 Left door receiver broken and no other repairs;1 W11259006 (lid)
Tyler F.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Customer stated that the ice maker is leaking found ice maker is broken and overflowing. Ordering ice maker in stock.; ordrng 1 W10873791 (icemaker)
George Y.
COMPACTOR WHIRLPOOL GC900QPPB6 Installed part tested check out ok complete no dents or dings cause bytech.
Isidore A.
MICROWAVE KITCHENAID KOCE500ESS05 "Removed oven for access, old control board and installed new control board. Reinstalled oven and test microwave and oven operation at approximately 350 degrees Fahrenheit. Microwave oven working at this time as designed."
Juan G.
REFRIGERATOR WHIRLPOOL WSF26C2EXY02 "Found cracked water tube at inlet valve. (Water dispenser). Repaired tubing using 5/16 fitting/ coupler, and tubing. Checked ops, unit is no longer leaking when dispensing water.; used 1 WP2300868 (FITTING 5/16") from stock"
Isidro L.
COOKTOP KITCHENAID KGCU467VSS02 "On arrival customer stated unit was not working properly, on inspection found middle front burners igniter-surf is bad ordering parts ; ordrng 1 WPW10145991 (igntr-surf)"
Rod H.
RANGE WHIRLPOOL WFG320M0BS3 Door glass shattered and parts to put door back together are missing bent or broken.USE AUTHO WT52400APL1 ; ordrng 1 W10894054 (hndle-door) and 2 W11104748 (gasket-wnd)s and 1 W11176456 (glass-door) and 4 W11428245 (SCREW)s and 1 WPW10481433 (nameplate) and 1 WPW10535767 (glass-door)
Rod H.
WASHER WHIRLPOOL WTW5000DW3 "Won’t fill with water to soak clothes.Confirmed Anti kink Cord was restricting pressure sensor, confusing control. Control defective. Communication fault indicated.Ordering control; ordrng 1 W11417466 (MAIN CONTROL)"
Erick S.
DISHWASHER KITCHEN AID KDPE334GPS0 "Found unit to rails misaligned causing rack to come forward. Reinstalled and secured rails. Tub and raises and noepw secured,Retested unit with customer customer approved. Job complete"
Erick S.
REFRIGERATOR MAYTAG MRT118FFFM01 "Cycled unit and found thermistor and control failing causing unit to over cool. Both will need to be replaced, cusotmer decline estimate to repair at the time of service, job compl"
Erick S.
DRYER WHIRLPOOL MODEL "Cycled unit and found unit with bad thermal fuse causing unit not to heat, also found kink in vent hose. Replaced with new fuse assembly. Cut and reduced vent hose, retested it and unit passed all tests with no faults. Job complete ; used 1 WP3392519 (THERMAL FUSE) from stock"
Isidro L.
REFRIGERATOR KITCHEN AID KRFC302ESS02 "On arrival customer stated unit was in need of service, on inspection found both door gaskets ripped and damaged, also broken left hand end cap ; ordrng 2 W10830046 (gasket-fip)s and 1 WPW10122078 (endcap)"
Isidro L.
REFRIGERATOR KITCHENAID KRFF507HPS00 "On arrival customer stated unit was not working or dispensing ice properly, on inspection found unit with a faulty ice maker and stuck water valve. Ordering parts ; ordrng 1 W10865826 (valve) and 1 W11294907 (icemaker)"
Erick S.
WASHER WHIRLPOOL WTW8040DW4 Install new board on unit. Re-tested unit and unit is now draining. Unit passed all test for no faults.
Joe M.
REFRIGERATOR KITCHENAID KBSD608ESS01 Unit needs modules. Ordering all five lights that are out because one light keeps taking out the rest ; ordrng 5 W11462342 (MODULE)s
Danny G.
TRASH COMPACTOR WHIRLPOOL GX900QPPS6 Unit is not working properly Replaced switch Reinstall unit and unit is working properly
Danny G.
RANGE - ELECTRIC KITCHEN AID KSDB900ESS1 Front right burner is not working Replaced caps and holder orifice and burner head Reinstall unit and now gas leak found Unit is working properly
Joe M.
WASHER WHIRLPOOL WFW92HEFC0 Unit has error codes indicating it has a bad pressure switch and door lock. Ordering parts.; ordrng 1 WPW10443885 (door lock) and 1 WPW10448876 (switch-wl)
George Y.
REFRIGERATOR WHIRLPOOL KBBL306ESS01 Installed part tested check out ok complete no dents or dings cause by tech.
Tyler F.
COOKTOP WHIRLPOOL WCG55US6HS00 Customer stated that two sides of the great craft making it so the pot will not sit on the grates. Defective grates order and grates not in stock.; ordrng 1 W11204377 (grate-kit)
Tyler F.
DRYER MAYTAG MGD5500FW0 Customer stated that the dryer is making noise found idler pulley is squealing also door hinge is cracked causing door to rub on cabinet. ;1 4392067 (dryer repair kit) and 1 WPW10208415 (door hinge)
William L.
REFRIGERATOR KITCHENAID KRFF507HBS00 "Replaced ice maker & water valve, tested all ice maker & water valve functions in diagnostic , tested ok, unit operating as designed."
Isidro L.
REFRIGERATOR WHIRLPOOL KRMF706EBS01 "On arrival I uninstalled led lights, installed both freezer and refrigerator light modules, tested unit, unit is now operating properly as designed...job complete"
Isidro L.
WASHER MAYTAG MHW5630HW0 "On arrival customer stated unit was not dispensing water, found bad valves and pressure switch, installed new pressure switch, and water valves, tested unit, unit is now operating properly as designed...job complete"
Dane K.
REFRIGERATOR WHIRLPOOL WRF757SDHZ01 Removed and replaced icemaker and tested unit. Unit functions normal now
Juan G.
WASHER WHIRLPOOL MVWX655DW1 "F2e1. F8e1. Cleared error codes, ran diagnostics. Unit is not dispensing cold water. Cold water valve needs to be replaced.; ordrng 1 W11168740 (valve)"
Dane K.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 We can replace icemaker unit functions normal now
Isidro L.
REFRIGERATOR AMANA ABB2224BRM00 "On arrival I uninstalled old door gasket, installed new refrigerator door gasket,used my heat gun to mold the gasket for proper installation and sealing, tested unit, unit is now operating as designed...job complete"
Patrick C.
WASHER MAYTAG MFW9800TQ0 Water fills when units off. Needs new valve.; ordrng 1 WP8182862 (valve)
Juan G.
DISHWASHER KITCHENAID KUDS30IXSS4 "Upper rack coming off rails, detergent dispenser not working properly. User interface console coming off, and delay wash light staying on 100% of the time. Upper rack wheel and mount assemblies, detergent dispenser, and console need to be replaced.; ordrng 1 W11032769 (dispenser) and 1 WPW10500175 (panel-cntl) and 4 WPW10505748 (wheel-tub)s"
Jack R.
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Found drain tube to have glass in it. It was full. Had no flow. Also cleaned out half inch of ice out the bottom of freezer. Defrost the unit for a bit. Told customer they need to have it unplugged for a bit. Unit is working job completed
Patrick C.
DISHWASHER KITCHEN AID KDTM404ESS Adjuster broken. Needs new adjuster ; ordrng 1 WPW10546503 (adjuster)
Juan G.
WASHER WHIRLPOOL MVWB765FW1 "Replaced inlet water valve. Calibrated unit, ran diagnostics, all unit’s ops check fine."
Rod H.
OVEN WHIRLPOOL WFG320M0BS3 Keeps shutting off and resets within about 1second or so and can be used.Found shorted receptacle behind oven although could not find issues with product.
Tyler F.
MICROWAVE KITCHENAID KOCE500ESS01 Customer stated that unit is giving a inverter error code. Ordering magnetron and inverter board not in stock.; 1 W10217711 (inverter) and 1 W11098747 (magnetron)
Patrick C.
DRYER WHIRLPOOL WGD4815EW2 Found intermittent gas smell. Gas valve leaking ; ordrng 1 W10823508 (burner-gas)
Tyler F.
REFRIGERATOR MAYTAG MFW2055FRZ Customer stated that the freezer door will not close. Found right rail not even with left. Fixed rails and tested all works good at this time. Customer needs to pull from center of handle to avoid happening again.
Danny G.
REFRIGERATOR KITCHENAID KBSD612ESS01 Unit is not cooling properly Per techline request replace main boards Replaced main controls and reinstall unit and power unit Unit kicked on and started to cool Advised client to allow 24hrs for unit to reach proper temperature
Tyler F.
REFRIGERATOR WHIRLPOOL WRF550CDHZ00 Customer stated that the door switch broke. Door switches have changed or removed or switches to change both out to new style switch not in stock.; ordrng 2 W11396033 (SWITCH)s
Isidore A.
DISHWASHER KITCHENAID KDTE204ESS2 "Found and verified dishwasher leaking, removed old dishwasher motor assembly and installed new dishwasher motor assembly WPW10605058, test dishwasher for leaks and operation.Dishwasher working at this time as designed."
Tyler F.
WASHER WHIRLPOOL WFW8620HW2 Customer is getting an error code for a heater was able to clearcoat and get washer working again ordering heat or not in stock; ordrng 1 W11384426 (HEATER VENT)
Rod H.
REFRIGERATOR WHIRLPOOL WRF535SWHV00 Door switch sticks and light won’t go on .Confirmed found stuck switch in freezerFreed switch and switch ops as normal
Steven W.
DRYER WHIRLPOOL WGD4815EW0 Load tested dryer. Short cycling on operating stat. ; ordrng 1 WP3387134 (THERMOSTAT- BIAS)
Danny G.
REFRIGERATOR WHIRLPOOL KRFC704FPS Not making ice Found broken harness to fill tube heater Removed door and replaced heater Reinstall door and power up Unit kicked on and all dispenser functions are working properly Advised client to allow 24hrs for unit to reach proper temperature
Danny G.
RANGE KITCHENAID KSGB900ESS2 Right front burner is not working Found faulty burner Ordering part and rs call ; ordrng 1 W11244067 (cap-burner) and 1 WPW10256025 (burnr-head)
Steven W.
REFRIGERATOR WHIRLPOOL WRT318SZDW06 "Customer had unit exchanged. Still complaining about same issue.Per customer freezing vegetables on top of crispers.Upon arrival customer had control set on high temp setting. RC temp 45f, FC 18f. Reset control. Needs data loggers. "
Isidro L.
REFRIGERATOR WHIRLPOOL WRT318FZDW06 "On arrival customer stated unit was leaking water all over, on closer inspection found units ice maker water inlet pipe off the ice maker.. making water spill every time ice maker cycles water through, uninstalled and readjusted water inlet, tested unit, unit is now operating leak free and operating properly as designed... I advised customer to thaw out the refrigerator for 2days to get all ice out from freezer... job complete"
Rod H.
WASHER WHIRLPOOL WTW8500DC0 Won’t get water. Won’t spinGearcase and clutch assembly defective.
Isidro L.
DRYER WHIRLPOOL WGD6200SW2 "On arrival I uninstalled old control board, and replaced it with new board, tested unit, unit is now operating properly as designed...job complete"
Isidro L.
REFRIGERATOR KITCHENAID KRFF707ESS01 "On arrival I uninstalled evaporator fan cover, defrosted unit with steamer, replaced wire harness with thermistor, also replaced control board, reassemble unit back together, tested unit, unit is cooling properly as designed at this time of service...job complete."
Joe M.
REFRIGERATOR WHIRLPOOL WRT511SZDM00 Replaced handle job complete.
William L.
M/W OTR WHIRLPOOL WML55011HS5 "Removed autho liner reinstalled mounting nothing reassembled unit of customer install on the wall, checked microwave function, unit operating as designed."
William L.
M/W OTR WHIRLPOOL WMH31017HS4 "Found no rattle sound from microwave, ran water heating test with unit, unit operating as designed. Instructed cx to record sounds. Cx only hears rattling sounds in the morning at 5 am."
Joe M.
REFRIGERATOR KITCHENAID KRMF706ESS01 Replaced brackets and bin job complete
William L.
WASHER WHIRLPOOL MVW6200KW0 "Ran self diagnostics cycle, found water valve at wall turned off, opened water valves,, ran self diagnostic, unit operating as designed."
Joe M.
REFRIGERATOR KITCHENAID KRMF706ESS01 Door has cracked inner tubbing that has caused water to leak on control. Customer wants to receive consession. Closing out call until we get consession information.
Steven W.
REFRIGERATOR KITCHENAID KRFC704FPS03 Replaced isolation valve and pressure regulator valve. Ran tests 120 and 97. Harvesting and filling properly at this time. Unit is cooling properly at this time. Tightened loose door handles. Complete.
Chris M.
WASHER WHIRLPOOL WTW8120HC0 Today’s visit ran system in diagnostics ran activation test all functions tested normal no error codes unit is functioning as designed went over different functions and settings with customer. Job completed
Juan G.
DRYER WHIRLPOOL WGD4900XW0 "Replaced belt, and motor pulley. Checked ops, unit is working fine."
Patrick C.
REFRIGERATOR WHIRLPOOL MDB9959SKZ0 Found the unit not draining. Chopper on the pump itself popped off stopping the pump. Removed and tested unit. All ops checked good
Juan G.
DRYER MAYTAG MGDB835DC4 "Replaced blower wheel. Checked ops, unit is working fine now."
Chris M.
REFRIGERATOR WHIRLPOOL WRF767SDHZ01 On return visit removed and replaced icemaker reassembled and tested everything checks out good at this time. Job complete
Chris M.
WASHER WHIRLPOOL WTW5800BW0 Customers issues unit would not start cycle. Entered unit into diagnostics received no fault codes. Then ran system test all functions tested normal I then calibrated unit Which past Found a washer to be working as designed at this time. Job complete
Steven W.
DRYER MAYTAG MGD6230HW0 "Replaced ACU, hi-limit thermostat. Not heating. Found motor switch plug not seated properly. Reseated motor switch plug. Tumbling and heating properly at this time. Complete."
Tyler F.
WASHER WHIRLPOOL WTW5000DW3 Customer stated that unit lost power and will not start. Found pin for connector in drain pump came out. Fixed and tested all works good at this time.
Chris M.
DISHWASHER WHIRLPOOL WDF130PAHS1 On today’s visit tested all functions a dishwasher with customer next to me. Door is closing in Sealing Properly ran unit through test cycle all functions test normal. Informed customer about using rinse aid. Job completed
Darren A.
WASHER MAYTAG MVWX655DW1 "Needs control panel, won’t hold control in place properly.; ordrng 1 W11230941 (panel-cntl)"
Darren A.
WASHER WHIRLPOOL WTW6120HW0 "Called techline, locked in drain mode, faulty control.; ordrng 1 W11387682 (CONTROL )"
Darren A.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Impeller threads stripped, ordered needed parts.; ordrng 1 WP63052-2 (impeller) and 1 WP67006341 (gasket) and 1 WPW10300024 (icemaker) and 1 WPW10309864 (divider) and 1 WPW10317991 (motor)"
Cesar H.
DRYER MAYTAG MGDB955FC0 "Found failure codes for communication error, open rear moisture sensor and over temp. Tested unit found inlet thermistor reading out of range. Moisture sensors checked good but unit still reads it open + communication error will reroute for control and sensor ; ordrng 1 W10651569 (thermistor) and 1 W11365799 (CONTROL)"
Cesar H.
WASHER AMANA NTW4516FW1 Failed cold water valve ohm open and has 120v from control. Rerouted for valve ; ordrng 1 W11210459 (valve)
James M.
WASHER MAYTAG MVWC565FW1 "Long drain error, shifter fault error. Checked underneath and found wire harness to drain pump damaged. Ordering new wire harness, mounting screws for drain pump, and shifter. Will return when parts arrive. ; ordrng 1 W10913953 (actuator) and 1 W11095106 (harns-wire) and 4 WPW10004910 (screw)s"
Darren A.
DRYER WHIRLPOOL WGD5100HC0 "Replaced faulty blower wheel, cycled unit, checked out okay."
Darren A.
REFRIGERATOR WHIRLPOOL GS5SHAXNB00 Installed customers filter.
Darren A.
WASHER MAYTAG MGDX655DW0 "Installed repair kit, cycled unit, checked out okay."
Darren A.
WASHER AMANA NTW4516FW3 "Replaced faulty transmission, actuator and belt, recalibrated washer, cycle tested unit, checked out okay."
Dane K.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Upon arrival the unit was not dispensing ice. Found a crack in the ice chute so the auger to not be supported.; ordrng 1 WPW10293212 (chute)
J.E. T.
WASHER MAYTAG MVWB835DW4 Cycled unit and found unit making strange noise during agitation cycle and spin cycle. Check rotor and stater and found oil coming from gear case. Gear case will have to be replaced..... ; ordrng 1 W11032711 (washer) and 1 W11455453 (GEAR CASE)
Andy H.
REFRIGERATOR JENN-AIR JS42CSFXDA "Needs power board, called techline sr#7729157142; ordrng 1 WP67001360 (supply- po)"
Andy H.
DISHWASHER KITCHENAID KDTE334GPS0 Needs control and dispenser not opening and not turning on; ordrng 1 W10861000 (detergent dispenser)
Francisco S.
WASHER WHIRLPOOL WTW6120HW0 Removed and replaced gear case. Tested ops unit now working as intended.
James M.
REFRIGERATOR KITCHENAID KRMF606ESS01 Replaced gasket and heated seal. Unit now working as intended and customer approves functions at this time.
James M.
WASHER MAYTAG MVWB765FW3 Installed new slider and tested unit. Unit now working as intended.
James M.
WASHER MAYTAG MHW5630HC0 Allied latch. Unit now working as intended and customer approves functions at this time.
Jack R.
WASHER WHIRLPOOL WFW8540FW1 Found the washer to no be responsive but the you wiggle the main knob move and touch the front panel it starts to work. Like it’s intermittent. Need to reschedule for another day. As soon as possible with me. ; ordrng 1 W11201290 (cntrl-elec) and 1 W11218392 (console) and 1 W11229597 (harns-wire)
James M.
WASHER WHIRLPOOL WTW5105HW0 Installed new control and tested unit. Unit now working as intended and customer approves functions at this time.
Chris M.
RANGE AMANA ACR4303MFB4 Found all parts to be installed correctly no missing parts no damage glass. Unit is ready to be sold. Job completed
Chris M.
REFRIGERATOR WHIRLPOOL WRS311SDHM05 On today’s visit removed and replaced compressor soldered in filter dryer and service Stub I then put system into a vacuum and then added 5.3 ounces of R- 134A refrigerant. Powered unit on all functions test good unit is now cooling. Job completed
Chase F.
FREEZER WHIRLPOOL WZF34X20DW01 "Found loose connection to start device on compressor. Re applied back to compressor. Retested, compressor now coming on and all ops now testing out normal with no failures. Job complete."
Chase F.
WASHER MAYTAG MHW4200BW1 "Customer has over 30 cats in house. F3e1, f5e4, F9e1, f8e0, received error codes. Found kink in pressure hose. Ran through service diagnostics and unit passed all tests with no failures."
Erick S.
DRYER MAYTAG MGDC465HW0 Cycled unit with a towel load. Cycled with customer. Cannot hear or pinpoint noise complaint. Removed dryer from wall and found keychain underneath dryer right at leveling foot. Removed and reinstalled and re-leveled leveling feet. Re-tested unit for another 25 minutes and unit passed all test with no errors or squeaks. Job complete
George Y.
REFRIGERATOR KITCHEN AID KRSF705HPS Found refrigerator not making ice water ok need to replace ice maker ok to order part.; ordrng 1 W10873791 (icemaker)
Erick S.
REFRIGERATOR WHIRLPOOL WRF555SDHV03 Cycled unit and found unit with a jam causing it not to dispense ice. Remove jam in freed ICE BIN. Reinstall and secure coil on ice bin. Re-tested unit with customer and unit is now dispensing both types of ice with no errors. Job complete
Francisco S.
OVEN WHIRLPOOL KOSE507ESS "Checked unit found dead display. Order parts to complete call.; ordrng 1 4449751 (thermostat,hi limit) and 1 W10782117 (fuse-thrml)"
Andy H.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Unit turns off at times , replaced control box and thermistor tested unit working properly"
Francisco S.
REFRIGERATOR WHIRLPOOL MFI2570FEZ08 Cx stated she experienced frost build up on dispenser. Checked unit with water and it leaked through. Ordering separator.; ordrng 1 W10353552 (separator)
Andy H.
REFRIGERATOR KITCHENAID KRSF705HPS00 "Losing power unit turning off, called techline Sr# 7729159076. Advise to check electrical wiring at outlet and check connections to controls tested unit working properly. If it happens again replace display board"