Local Reviews
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Raymond D.
DISHWASHER WHIRLPOOL WDT970SAHV0 Upon arrival unit would not fill with water. Inspected and found bad water valve. Upon removing inlet hose found installer had over torqued fitting destroying gasket. Replaced valve. Unit keeps leaking due to bad gasket.
Patrick C.
WASHER WHIRLPOOL WTW7040DW1 Customer having issues with the unit not operating she stated it fills and drain and spins and fills again never washes. Checked out unit and found water valve failed. Screens aren’t plugged and water is just dripping in. Order valve and control ; ordrng 1 W10812423 (cntrl-elec) and 1 W11220230 (VALVE )
Patrick C.
REFRIGERATOR AMANA ART106TFDW01 "Removed and replaced compressor, condenser, and mounting tray. Vacuumed and recharged system. Tested unit all ops. Becker good ; used 1 CD8404 () from stock"
Patrick C.
REFRIGERATOR WHIRLPOOL ED5FHEXVS01 Found the dispenser dripping again. Only other thing it can be is the water valve ; ordrng 1 W10408179 (water vavle assembly)
Patrick C.
REFRIGERATOR WHIRLPOOL WRF757SDEH "Found he customer having issues with the ice dispense. Found the dispenser motor intermittently working. Checked out motor and it is damage, shaft stuck in motor need to order shaft; ordrng 1 WPW10347114 (shaft)"
Patrick C.
DOUBLE OVEN THERMADOR PD486GEBS/11 Found the customer having issues with the oven ops. As soon as you turn the unit on fans and burner kick on but writhing 10 15 seconds the ovens shut down and pop an error code. 43 is the error. Cooling fan failure/air switch ; ordrng 2 00415050 (FAN SWITCHES )s and 2 00641059 (FAN )s
Patrick C.
REFRIGERATOR WHIRLPOOL WRS322FDAM04 Found the customer having interior light problems. Both sides out. Needs driver led board. Changed and now fridge side works but not freezer. Needs freezer light to. Change now lights good. Found the ice container damaged. Needs new one ordered ; ordrng 1 WPW10558424 (ice-contnr)
Patrick C.
DRYER WHIRLPOOL WGD4815EW2 "Found he customer having heating issues. Checked out and found the gas coils intermittently working. Not always opening gas valve. Needs new coils. Removed and replaced. Tested unit. All ops checked good"
Kevin M.
WASHER WHIRLPOOL WTW5840BW0 "Customer stated the unit will not release fabric softener or finish cycle. I found that the fill valve is not opening all the way causing long fill error, I found dispenser drawer has bad syphon causing softener not to release properly, and also basket is leaning due to worn suspension rods. Unit will need fill valve, drawer and suspension. Ordering parts. ; ordrng 1 W10780044 (suspension) and 1 W11210991 (DRAWER) and 1 WPW10601448 (housing)"
Kevin M.
OVEN WHIRLPOOL WOD51EC0HB00 Unit not heating properly and giving error code for slow cooling fan. I pulled unit out and checked voltage at wall. Customer only has 120v between black and red when they should have 240v. Instruct customer to have voltage corrected. Improper voltage can cause issues that customer is experiencing.
Kevin M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Unit not making ice. I found ice maker stuck mid cycle. Failed ice maker. I removed and replaced ice maker. Cycled ice maker, all tests good."
Kevin M.
OVEN WHIRLPOOL WOS51EC7AS04 "Took pic of pop. Customer stated the unit will not hold proper temp. I tested temp sensor, sensor tests good. I cycled temps and got the temp avg. unit was 10 degrees off on temp. I calibrated main control to correct temps. Tested unit. All tests good."
Kevin M.
WASHER AMANA NTW4516FW2 "Unit is walking during cycle. I found warped basket shaft causing basket to spin crooked. While basket was spinning crooked it damaged agitator and drive block. Unit will need, basket, drive block, and agitator. Removed and replaced basket, agitator, and drive block. Tested unit. All tests good."
Kenneth M.
FREEZER WHIRLPOOL WRF993FIFM00 Frosted over fridge evap. Ordering evap cover and main board. Top ice maker mold cracked. And proper voltage to bottom ice maker but not producing ice. Ordering new ice makers. ; ordrng 1 W10889841 (cover-evap) and 1 W10898228 (icemaker) and 1 W10898289 (icemaker) and 1 W11169503 (CONTROL)
Kenneth M.
DRYER MAYTAG MEDC555DW1 unit noisy due to broken roller. Ordering new dryer repair kit; used 1 4392065 (DRYER REPAIR KIT) from stock
Kenneth M.
OVEN WHIRLPOOL WOC54EC0AS02 Upon arrival customer said unit wasn’t working properly. Went through all functions and found all functions working properly. Checked settings and found auto off on. Turned off 12 hour auto iff. And tested. Unit is working properly.
Kenneth M.
WASHER WHIRLPOOL WTW4816FW Found unit with long fill no fill error. Found solenoid opening only a little causing low water flow. Ordering water valve.; ordrng 1 W11210459 (VALVE)
Kegan N.
RANGE WHIRLPOOL WFG515S0ES1 "Customer stated oven and right front burner not lighting consistently. Checked and tested. Ordering front burner assembly, bake electrode, and spark module.; ordrng 1 WP9758079 (igntr-oven) and 1 WPW10511278 (module-spk) and 1 WPW10515455 (burnr-head)"
Kegan N.
OVEN WHIRLPOOL RBS305PDB6 "Customer stated displaying going on and off, beeping. Inspected unit, control board requires replacement, part NLA through manufacturer, explained to customers"
Kegan N.
WASHER WHIRLPOOL WTW5000DW0 "Customer stated washer makes noise when spinning and not fully draining water. Checked and tested, drain pump, reading infinite ohms. Ordering drain pump, drive motor, and splutch assembly.; ordrng 1 W10721967 (drive pulley) and 1 W11283592 (DRIVE MOTOR ) and 1 WPW10581874 (pump-water)"
Kegan N.
WASHER MAYTAG MVWX655DW1 "Customer stated unit stops after fill. Inspected unit, ran diagnostics, no error codes. Called techline, control is the issue. Ordering control boardSR7723512121; ordrng 1 W11116592 (cntrl-elec)"
Kegan N.
WASHER GE GTW460ASJWW "Customer stated water leaking from unit. Ran test cycle, no leaks present. Unit off balance, adjusted legs and recommended to use Precise a Fill cycle instead of Super."
Kegan N.
WASHER MAYTAG MVWX655DW1 "Inspected unit, wash plate broken, ordering new wash plate; ordrng 1 W10902814 (washplate)"
Jim S.
DISHWASHER BOSCH SHP7PT55UC/02 Bad door latch; ordrng 1 00630784 (DOOR LOCK)
Jim S.
ICEMAKER KITCHENAID KUIS18PNZB2 Replaced recirculating pump. Unit tested ok
Jim S.
OVEN THERMADOR PRD48JDSGS/10 The black wire to the board relay was burnt at the terminal. Replaced terminal end unit tested ok
Jim S.
DISHWASHER GE GDF510PSJ6SS A split in the drain line; ordrng 1 WD24X10062 (drain tube assembly)
Jim S.
DRYER ROPER RGD4640YQ2 Replaced open thermal fuse and high limit cut off. Unit tested ok
Jim S.
MICROWAVE BOSCH HMV3053U/01 Bad fan motor. Power drops off and the light dims when the door is left open; ordrng 1 00617228 (SWITCH) and 1 00617236 (FAN MOTOR) and 1 11016115 (BOARD)
Jim S.
DRYER WHIRLPOOL WGD92HEFC0 "Replaced motor, pulley and base .unit seems to be working ok now. I found no reason for the machine to make the noise it makes"
Jim S.
REFRIGERATOR GE ZFSB26DRFSS Replaced water tank. Water line frozen in the door.
Jim S.
FREEZER WHIRLPOOL WRF767SDEM01 The light is non replaceable due to the foam injection keeping the wire harness from moving.unit Light deemed non repairable
Jim S.
REFIRGERATOR KITCHEN AID KBLS36FKW The unit had a bad weld and was blocking the Freon flow in the high side. Also there was a clamp on access valve on the low side which I removed
Jesus C.
REFRIGERATOR KITCHENAID KRMF706ESS01 Customer states that unit is intermittently light working. Upon arrival unit is working properly. Checked unit and inspected crisper board and wiring. Called techline and document. Removed crisper boar and inspected for any water damage. Unit is working as design. SR7723647522
Jesus C.
DISHWASHER JENN-AIR JDTSS246GP0 Customer states that unit door is hitting on one side. Checked unit and found right side hitting when door is been closed. Removed kick panel and adjuster the right side foot. Unit is now closing properly. Unit is working as design.
Jesus C.
DRYER MAYTAG MGDX655DW2 Customer states that unit door is not closing. Checked unit and inspected door catch assembly. Door is working properly is nice and tight. Ran unit and tested. Unit is working as design.
Jesus C.
DRYER MAYTAG MGDX655DW2 Customer states that unit button is not working. Removed panel and readjusted rotary switch. Assembled and tested. Unit is working as design.
Jesus C.
DRYER WHIRLPOOL MGD5100DC0 Customer states that unit takes to long to dry. Ran diagnostics and no error codes. In diagnostics mode tested moisture sensor and not working. Ordered part.High 155Low 120; ordrng 1 WPW10298258 (harns-wire)
Jesus C.
DRYER WHIRLPOOL WED4815EW1 Customer states that unit takes to long to dry clothes. Checked unit and found lint vent on outside home clogged. Ran test and placed thermocouple on vent. Unit is cycling proper and getting right temperatures cycle. Unit is working as design.High 164Low 123
Jesus C.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Customer states that unit door has dent. Checked unit and found dent on lower left side of door. Ran diagnostics and passed. Ordering part.; ordrng 1 W11088097 (panel)
Jesus C.
DISHWASHER KITCHENAID KDPE234GPS0 Customer states that unit is not washing dishes. Ran diagnostics and found error codes. Ran diagnostics and motor not working. Removed connector from motor and getting 118 vac. Need to order motor. 4-3. Motor not turning7-1. No heat; ordrng 1 WPW10455268 (sump and seal assem)
Jesus C.
OVEN WHIRLPOOL WFG320M0BS3 Customer states that door is not holding. Checked unit and found the left side hinge not in place. Removed door and placed down. Pulled hinge down while lifting up holding bracket up and in place. Lifted door and place back on unit. Open and closed door to assure proper installation. Uni tis now working as design.
James M.
WASHER WHIRLPOOL WTW5000DW Unit has no power. Checked outlet for 120 volts. Outlet good. Tested main power on board. 120 coming into board but not going to components. Led not lit on main board. Ordering main control.; ordrng 1 W11116590 (cntrl-elec)
James M.
OVEN WHIRLPOOL WOS51EC0AS "Replaced sensor and broiler element. Tested unit and found it to be working as intended. No dents, dings, or blemishes on or around unit caused by tech."
James M.
REFRIGERATOR KITCHENAID KRFC704FPS00 Unit has broken water tube assembly. Removed old assembly but could not feed new assemble into door due to blockage. Ordering new door; ordrng 1 W10849514 (dor-fip)
James M.
DISHWASHER GENERAL ELECTRIC PDT845SSJ0SS "Replaced pump and clamps. Tested unit and checked for leaks. No leaks and unit working as intended. No dents, dings, or blemishes on or around unit."
James G.
WASHER MAYTAG MHWZ400TQ00 Cleared pump and cleaned glass
James G.
WINECOOLER THERMADOR n/a Replaced listed part per tech line Tested ok
James G.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Unable to recreate any leaks at time of visit, there was some visible sudsing during test however no leaks were visible"
James G.
REFIRGERATOR WHIRLPOOL ED25TEXHW00 Unit needs new fill valve that is NLA
James G.
MICROWAVE OVEN FRIGIDAIRE LFMV1645TF Blows fuse immediately upon starting ; ordrng 2 5304509451 (FUSE )s and 1 5304509457 (LATCH ) and 2 5304509459 (SWITCH )s and 2 5304509460 (SWITCH )s
James G.
DRYER MAYTAG MGDC465HW0 Door switch broken Replaced listed part Tested ok
James G.
WASHER WHIRLPOOL WTW5000DW0 Hub stripped will have to chisel off wash plate which will leave insert on top of transmission ; ordrng 1 W11035751 (gearcase)
James G.
DISHWASHER KITCHENAID KDTE204EBL0 Diverter on new part not functioning ; ordrng 1 WPW10605058 (pump&motor)
James G.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Compressor running no discharge heat indicating bad compressor
James G.
DRYER MAYTAG MGDB835DW4 Needs new motor and blower wheel Customer is going back to Home Depot due to her refrigerator she bought at the same time has a sealed system issue and she would like both appliances replaced Motor is psp; ordrng 1 W11126010 (motor-drve) and 1 WP697772 (wheel)
James G.
REFIRGERATOR KITCHENAID KBSD602ESS01 Replaced listed part Tested ok
Irvin F.
DISHWASHER KITCHENAID KUDS30FXSS5 "Replaced gasket. Test for leaks none, all ops normal."
Irvin F.
REFRIGERATOR WHIRLPOOL WRS325FDAB "The unit return was ice blocked. Causing the fresh food section to warm. The thermostat is not operating tapped and the unit ran. Removed ice, replaced thermostat. All ops normal."
Irvin F.
DRYER MAYTAG MEDB765FW0 "Replaced control, and overlay. Powered the unit, test for operation. Passed all ops normal."
Irvin F.
WASHER WHIRLPOOL WTW5000DW1 "Could not duplicate issue, found main control issues. Press the button unit lights will begin to light along led-s, will not accept commands calibration failing. Before moving forward ordering main control and shifter. ; ordrng 1 W10913953 (actuator) and 1 W11116590 (cntrl-elec)"
Irvin F.
WASHER MAYTAG MVWC425BW1 "the CX reports the unit not operating. On arrival unit on lid lock pulsing. Clearedthe unit checked errors found long fill and lock error. Replaced lock and main control. Powered unit, test components passed. Unit is operational."
Irvin F.
WASHER AMANA NTW4516FW1 "Unit is noisy, and not operating properly. Found center seal leaked onto components. The control board is irratic does what it wants. The gearcase failed; ordrng 1 W10721967 (drive pulley) and 1 W10780045 (suspension) and 1 W10913953 (actuator) and 1 W11035749 (gearcase) and 1 W11124710 (CONTROL)"
Irvin F.
REFRIGERATOR MAYTAG MFC2062FEZ01 Removed failed gasket. Installed new gasket. Molded gasket to frame the hair drier
Irvin F.
WASHER MAYTAG MVWC360AW0 "The washer motor is drawing to many amps. The capacitor is not discharging/ charging the motor pulley is slipping. The cam was jammed into box replaced, no change still noisy. ; ordrng 1 W10832724 (drive motor) and 1 W11158831 (CapACITOR), used 1 W10721967 (CAM) from stock"
Erick S.
WASHER WHIRLPOOL WFW85HEFC1 Cycled unit and found no error codes. Tested pressure sensor and passed intermittently. Repalced water switch. through test diagnostics and it passed tests with no errors. Unit is spinning and draining. Job complete
Erick S.
WASHER MAYTAG MVWB865GW0 Cycled unit and found it cold valve not opening causing error. Tested resistance and found it out of range. Replaced vsvle. Retested it and now it cycles and fills with no errors. Job comp
Erick S.
UPRIGHT / CHEST WHIRLPOOL WZF34X16DW01 "Cycled unit and found unit with no refrigerant in the system causing it not to cool, installed new I’ve drier, pulled vaccum, recharged system, inspected for leaks and found none. Unit is now cooling. Job comp; used 1 AF1200 (TUBE EXTENSION), and 1 WPW10143759 (DRIER) from stock"
Erick S.
DISHWASHER KITCHENAID KDTM404ESS3 Found door with bad door link causing error. Replaced it. Retested door with cust and it now closes and open with no errors. Job comp
Erick S.
WASHER MAYTAG MVWB835DW3 Cycled unit and found rear back cover hitting against tub causing it to make noise. Realigned and secure cover. Safely repositioned hoses and secured them. Retested it and it passed all tests with no Error. Job complete
Erick S.
DISHWASHER WHIRLPOOL WDT720PADB2 "Cycled unt and found no leaks. Secured clamps on hoses and water vsvle. Did find cust pre rinsing disaster prior to loading which can cause suds build up and cause it to leak, Did find unit not dispensing rinse aid causing it not to heat. Unit will need new dispenser. ; ordrng 1 W10854231 (cntrl-elec) and 1 WPW10671905 (dispenser)"
Erick S.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Cycled unit and found unit with bad solenoid on valve causing it not to dispense. Replaced valve. Retested and water is now dispensing with no errors. Job complete
Erick S.
REFRIGERATOR WHIRLPOOL WRX735SDHZ Cycle unit and found units fan hitting housing causing it to make noise. Removed and realigned fan blade along with housing. Retested it and unit is no longer making vibrating noise. Job complete
Erick S.
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "installed new compressor on unit. Pulled vaccum, recharged system, inspected for leaks and found none. Unit is now cooling in both section with no errors. Job comp; used 1 AF1200 (TUBE EXTENSION), and 1 WPW10143759 (DRIER ASSEMBLY) from stock"
Erick S.
REFRIGERATOR WHIRLPOOL WRT318FZDB02 "Installed new compressor on unit. Recharged system inspected for leaks and found none. Unit is now cooling in both sections.; used 1 TJAF1200 (TUBE EXTENSION), 1.22, 1 WPW10143759 (DRIER), comes with compressor, from stock"
Dane K.
REFRIGERATOR FRIGIDAIRE FFHS2611PFAA Removed and replaced defrost thermostat and fan motor and tested unit. Unit functions normal now
Dane K.
COOKTOP WHIRLPOOL GJC3034LB01 Removed and replaced damaged element and tested unit. Unit not heating still. When element shorted out it shorted out switch. Unit needs new switch; ordrng 1 WP3191049 (switch-inf)
Dane K.
DRYER MAYTAG MGDB765FW0 Upon arrival the sensor dry options on the timer we’re not working. Found the wires to the sensors disconnected. Secured connection to sensors and tested unit. Unit functions normal now
Dane K.
DRYER AMANA NGD4655EW On arrival of the unit was not drying. Found thermal fuse and thermal cut off open. Removed and replaced thermal fuse and thermal cut off and tested unit. Unit functions normal now
Bryan D.
OVEN KITCHENAID KODE507ESS04 Cx states hearing whistle noise when oven is cooling down inspected unit found unit needs new blowers could not locate blowers on parts breakdown
Bryan D.
DISHWASHER KITCHENAID KDPE234GPS0 Cx states no drain from dw. Pain pump is not engaging. Removed and replaced drain pump. Unit is functioning as designed.
Bryan D.
REFRIGERATOR KITCHENAID KBFC42FTS08 Cx states unit is constantly saying door is open and UI is powering on and then off. Inspected doors found light switch bracket missing on right side. Ordering bracket. ; ordrng 1 2221097 (bracket)
Bryan D.
DRYER MAYTAG MGDB835DW4 Removed and replaced thermal fuse. Units still not igniting. Tested cut off got no continuity. Ordering thermal cut off.
Bryan D.
REFRIGERATOR KITCHENAID KFIS29PBMS00 Evacuated system. Removed and replaced compressor. Pulled vacuum for 25minutes. Unit held vacuum. Charged system to specs. Unit is now cooling properly. Cx was covered under 5 year
Bryan D.
DISHWASHER IKEA IDT870SAGX0 Ran diagnostics found unit not cycling. Pump and motor is not engaging u it is only filling and draining. Unit needs a new sump assembly. Ordering parts; ordrng 1 W10899563 (pump&motor)
Bryan D.
REFRIGERATOR WHIRLPOOL WRF560SEYM00 Upon removing ice maker noticed Evap drain is clogged causing water to build up and leak thru bottom of fridge. Cleared ice build up and unit is functioning as designed. No dents dings or scratches caused by tech
Bryan D.
REFRIGERATOR KITCHENAID KBSN602ESS00 Ordering gaskets. Cx will need to be scheduled ; ordrng 1 W10800789 (gasket-fip) and 1 W10800804 (gasket-fip)
Bryan D.
MICROWAVE WHIRLPOOL JMW9527DAS Cx states door on oven is falling apart. Uni needs new brain and door assembly. Parts are discontinued. Informed cx to contact and see how to resolve issue.
Billy J.
DISHWASHER MAYTAG MDB4949SDH3
Billy J.
REFIRGERATOR KITCHENAID KRFC604FSS01 upon arrival removed and replaced door retested job complete tested icemaker water dispenser and new control retested all functions work as designed
Billy J.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 upon arrival cx stated unit was not running at all it would fill with water but not wash dishes I tested unit and motor was completely dead 4-3 unit needs to washmotor it is defective diverted motor is working but washmotor is not has proper voltage at motor W10917114; ordrng 1 W10917114 (pump&motor)
Billy J.
DISHWASHER WHIRLPOOL WDT750SAHZ upon arrival top spray arm broke. Removed and replaced spray arm and retainer retested job complete
Aaron B.
MICROWAVE KITCHENAID KOCE507ESS05 * Unit turntable motor was not functioning at all Replaced turntable motor tested ops unit works as designed
Aaron B.
WASHER AMANA NTW4516FW2 Capacitor is no secured bracket just dangling ordered parts; ordrng 1 W11175257 (CAPACITOR )
Aaron B.
WASHER WHIRLPOOL WTW8040DW4 "* unit cold water not working , only hot , replaced the water valve tested again ops normal now"
Aaron B.
WASHER MAYTAG MHW5100DW0 "Unit works good Customers been using way too much soap for the last three years and is now caused the unit to suds code out and for Long drain , checked operations unit fills washes and drains good, to try and correct the issue needs to use affresh and way less soap 1 pod per load only and hope the build up goes away from the cleansers , other than that operating normal"
Aaron B.
DRYER WHIRLPOOL MGDB835DW4 Debris was in the blower will cold front has an assembly off reinstalled the front housing tested operations unit is working as designed
William L.
ICEMAKER WHIRLPOOL WRX735SDBM02 "Replaced ice maker with truck stook IM, cycled ice maker, tested ok, unit operating as designed; used 1 W10882923 (ICEMAKER) from stock"
William L.
DRYER WHIRLPOOL WED8500DR3 "Replaced console & control brd, ran test cycle, pause function tested ok, unit operating as designed."
William L.
DISHWASHER WHIRLPOOL WDTA50SAHB0 "Replaced console, ran diagnostic cycle, tested console functions, tested ok"
William L.
WASHER WHIRLPOOL WTW7000DW3 "found no code in unit , ran self diagnostics, ran spin test, instructed cx on loading clothes, soap usage, balancing unit.unit operating as designed."
Tyler F.
REFRIGERATOR KITCHENAID KSF26C6XYY04 Removed and replaced tubbing 3 way valve and solenoid per tech line. Vacuumed system and charged with Freon. Tested all works good at this time.; used 6 R134A (REFRIGERANT ) from stock
William L.
WASHER WHIRLPOOL WFW94HEXW0 "F6E1, found code for ACU communication error, ordered control brd for unit.; ordrng 1 W10427967 (cntrl-elec)"
William L.
DRYER MAYTAG MEDB765FW0 "found dryer door ppping open when in cycle ordered dryer door inner seal and latch assembly, ordered door seal & latch parts.; ordrng 1 W10675495 (strike) and 1 WP3389441 (catch) and 1 WPW10354795 (seal-door)"
Tyler F.
REFIRGERATOR WHIRLPOOL WRS571CIHZ00 Customer stated that ice maker sensor is hanging. Found temp sensor off ice maker. Removed and replaced ice maker tested all works good at this time.
William L.
DRYER WHIRLPOOL MEDB835DC4 "F4E4, F6E3, F6E2, F4E3, found no voltage to drum led. checked all connecrion, all connection ok . ordered UI & Acu brd & drum light, cx states unit console come on when not in use; ordrng 1 W11133021 (acu brd) and 1 W11158457 (ui overlay) and 1 WPW10629046 (led light)"
Tyler F.
OVEN KITCHENAID KODE507ESS03 Customer stated that the broiler is not working. Found customer was not shutting the door. Explained to customer that door needs to be shut in order for the broiler to work.
Tyler F.
RANGE WHIRLPOOL WEG730H0DS
Tyler F.
WASHER MAYTAG MHW4200BW1 Customer stated that unit gives long drain code every cycle. Pump is clear could not replicate. Removed and replaced control and pressure switch. Tested all works good at this time.
Tyler F.
DRYER MAYTAG MGDB835DW4 Customer stated that the unit is occasionally making a sound when in use. Customer had a recording of sound. Took dryer apart and checked all rollers belt. Checked for debris. Unit is new and no signs of what may cause the noise. Could not replicate sound. All works good at this time.
Tyler F.
WASHER MAYTAG MVWC555DW0 Customer stated that unit is not spinning out the clothes. Found stripped hub. Ordering hub kit and wash plate in stock.; ordrng 1 W10528947 (drive hub kit) and 1 W10902814 (washplate)
Tyler F.
ICE MAKER KITCHENAID KUID508ESS0 Customer said unit filled with water and would not drain and overflowed; ordrng on 1 W10825875 (pump)
Tyler F.
DISHWASHER MAYTAG MDB4949SDZ0 Customer stated that the unit had a burning smell. Found plastic lid had fallen and melted on the the heater. Removed and cleaned heater. Calibrated and tested all works good at this time.
Tyler F.
WASHER WHIRLPOOL WTW7000DW3 "Customer stated console is not responsive. Ran test, no display, removed and replaced display panel and control board tested all works good at this time."
Tyler F.
DISHWASHER WHIRLPOOL WDTA50SAHW0 Removed and replaced door seal customer stated that it leaks more. Signs of leaks are no where near hoses or opening looks like cabinet is leaking. Ordering cabinet not in stock.; ordrng 1 WPW10681507 (tub-dishwr)
Tyler F.
WASHER WHIRLPOOL WTW4955HW0 Customer stated that unit is making a loud noise and it got worse after last repair company came out. Cycle tested unit could not recreate issue but did here a screech when shifting. Ordering gear case cam kit and actuator in stock.; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11035747 (gearcase)
Steven W.
DISHWASHER KITCHENAID KDFE104DSS5 "Replaced control & heater. Ran diagnostics. No error codes. Ran test cycle. Fills, washes, drains,rinses, & dries properly. No air gap. Advised customer to call plumber, use rinse aid for proper drying ( will not dry without rinse aid ). Complete."
Steven W.
RANGE-GAS MAYTAG MGR6772BDW "Found open lower oven bake ignitor. Replaced lower bake ignitor. Lower bake is working properly at this time. Complete; used 1 12400035 (IGNITER,OVEN) from stock"
Steven W.
REFRIGERATOR KITCHENAID KRSC503ESS01 "SR 7723638009. Called tech line. Per tech line customer needs to use stainless steel polish W10252111, cleaning cloth 31625 to clean doors. 1532756331 order confirmation per trade partners- sending out polish and cleaning cloth. Customer to clean stains. Complete."
Steven W.
WASHER MAYTAG MHW3505FW0 "Ran diagnostics. Had f5e3 error code. Found door latch sticking closed. Replaced door latch. Ran quick test cycle.- passed. Fills, washes, drains, rinses, & spins properly. Instructed customer to use less detergent. Complete."
Steven W.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Found left & right RC door gasket cracked, coming apart. Needs RC door gaskets.; ordrng 2 W10571956 (gasket-fip)s"
Steven W.
RANGE WHIRLPOOL WFG515S0ES1 Replaced burner caps. All burners are lighting/ working properly at this time. Complete.
Steven W.
DISHWASHER KITCHENAID KUDP02FRSS3 Found normal and cancel LEDs are blinking. Found shorted control panel; ordrng 1 WP8572500 (panel-cntl)
Steven W.
M/W OTR WHIRLPOOL WMH31017FS0 "Replaced cavity thermostat. Load tested MV. Heating, fan, keypad, lights, turntable are working properly. Wall bracket not fastened to wall properly ( only 2 screws ). Advised to call builder/ contractor. Complete."
Steven W.
RANGE WHIRLPOOL WFG515S0ES1 Replaced burner caps. RF burner still has delayed ignition. Replaced RF burner. All burners are lighting/ working properly at this time. Complete.
Steven W.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Found FC door liner warped, not sealing properly. Needs FC door, fillers, nameplate; ordrng 1 LW10803965 (dor-fip) and 2 W10761079 (filler)s and 1 WPW10481433 (nameplate)"
Steven W.
WASHER WHIRLPOOL WTW4950XW2 "Found cloth stuck in pump. Old pump leaked from seal. Replaced drain pump. Ran diagnostics.No error codes. Fills, agitates, drains, & spins properly"
Steven W.
REFRIGERATOR JENN-AIR JFFCC72EFP00 "Upon arrival, found unit unplugged. Found LT BU wire inside door broken off at connector ( harness is part of door- not servile; ordrng 1 W10849513 (dor-fip)"
Steven W.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Found both RC gaskets, FC gasket torn; ordrng 1 W10571967 (frz door gasket (gr))"
Steven W.
REFIRGERATOR WHIRLPOOL WRS325FDAW04 "Found it was not producing enough ice. Replaced ice maker. Cycling properly. RC, FC temps are normal. Advised to have water supply bypassed from reverse osmosis system, install proper angle stop or valve ( not saddle valve ) by plumber. Unit is cooling properly at this time. Complete."
Raymond D.
WASHER WHIRLPOOL NTW4516FW2 Replaced lid strike latch and control. Tested unit. Unit functions as designed. Also found cx using wrong soap. Not using HE. Informed cx they needed the proper soap.
Raymond D.
DRYER WHIRLPOOL WGD8000DW1 Replaced control and thermal cutoff. Tested unit. Unit functions as designed.
Raymond D.
FREEZER KITCHENAID KBSD618ESS01 Upon arrival BW and RH could not get unit to move out of space it was installed in. Upon furthur inspection found the cabinet is twisted with the upper portion leaning right. Unit needs to be uninstalled to verify proper operations of door. Unit should slide freely in and out of space and not be forced into hole which will bind cabinet. Documented with Scott SR 7723026969.
Raymond D.
OVEN WHIRLPOOL KSGG700ESS0 "Upon arrival unit had F8E0 fault. Tested and found blower OOR. Replaced fan and tested, unit functions as designed."
Steven W.
REFRIGERATOR WHIRLPOOL GI7FVCXWY01 "Customer not home"
Raymond D.
DISHWASHER WHIRLPOOL WDF520PADM7 "Upon arrival cx stated unit not heating and diaper door doesn’t open due to spring popping off found cx not using rinse aid, causing poor drying performance. Heater works fine. Dispenser door is not opening. Secured retention spring and tested, unit functions as designed."
Raymond D.
WASHER WHIRLPOOL WTW7500GW0 "Replaced valve and tested, unit functions as designed."
Raymond D.
WASHER MAYTAG NTW4516FW3 Fixed UIS and documented model.
Patrick C.
REFRIGERATOR WHIRLPOOL ED5FHEXVS01 "Found the customer having issues with the water dispenser dripping. Needs new water connector, anti drip connector. Removed and replaced tested unit. All ops checked good."
Patrick C.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Found the customer having noise issue coming from the freezer. Checked noise and seems to be coming from the fan. Checked wires and they needed to be rerouted to not hit fan. Unit now running as designed.
Patrick C.
DISHWASHER WHIRLPOOL WDT750SAHZ Customer having issues with the drain cycle not always working. Checked the unit out and found the pump intermittently working. Getting solid power. No blockage. Needs new pump. Removed and replaced. Tested unit. All ops checked good
Patrick C.
DRYER WHIRLPOOL WGD49STBW Customer having heating issues with unit. Chcked out and no glow from ignitor. Checked thermal fuse and it read open load on meter needs new thermal fuse. Removed and replaced from stock. Tease unit. All ops checked good ; used 1 WP3392519 (THERMAL FUSE) from stock
Patrick C.
DISHWASHER MAYTAG WDF520PADM7 Removed and replaced console. Tested unit. All ops checked good
Patrick C.
COOKTOP GE ZGU385NSM2SS Removed and replaced harnesses. Tested unit. All ops checked good
Patrick C.
WASHER AMANA NFW7200TW Found leak and fixed. Tested unit. No leaks found
Patrick C.
DRYER WHIRLPOOL WGD92HEFC1 Found the customer having issues with the unit not heating. Checked the unit out and no glow from the ignitor. Inspected ignitor and it was physically broken. Needs new one. Removed and replaced from stock. Tested unit. All ops checked good ; used 1 279311 (IGNITOR KIT & BRACKE)
Patrick C.
WASHER MAYTAG MVWB765FW "Found the unit making noise while in use and water leak. Checked out noise an sos coming from gear case. Looked under unit and oil has leaked from the gear case. Needs new gear case, agitator, and screw; ordrng 1 W10752187 (screw) and 1 W10811956 (drum assembly) and 1 W11161960 (AGITATOR )"
Patrick C.
DRYER MAYTAG MGDC215EW2 "Found the customer having issues with a noise while tumbling. Checked unit out and found the noise coming from the front panel. Drum seal popped off. Reinstalled, tightened and secured. Tested unit. All ops checked good"
Patrick C.
OVEN KITCHENAID KOSE500ESS02 Found unit making noise while in use. Checked out and heard noise coming from blower or fan. Needs both replaced ; ordrng 1 W10860984 (motor-fan) and 1 W10861504 (blower)
Patrick C.
WASHER AMANA NTW4516FW2 Found the. Us to er having issues with a leak. Checked the unit out and found the back panel signs of leak. Ran water thru unit to try to find leak and found coming from hot water supply line. Reconnected and secured. Tested unit.a leak ops checked good
Patrick C.
DISHWASHER WHIRLPOOL WDT730PAHZ Removed and replaced hoses and motor. Tested unit all ops checked good
Patrick C.
REFRIGERATOR KITCHENAID KSSC42QTS00 Removed and replaced inverter. Tested unit. All ops checked good
Patrick C.
COOK TOP WHIRLPOOL KCGS350ESS Found the unit having issues with the left front burner. Once lit it continues to click. Electrode not bad swapped over with other electrode on unit. Issue is in spark module and switch harness ; ordrng 1 W10539913 (harns-wire) and 1 WPW10475149 (module-spk)
Michael M.
REFRIGERATOR KITCHENAID KFXS25RYMS4 Removed and replaced ice maker assembly. Ice maker harvested and filled with water. Unit ops as intended. Job complete
Michael M.
DISHWASHER JENN-AIR JDB8700AWS0 Emoted and replaced pump assembly and OWI sensor. Rebooted unit after parts install ran regular wash cycle and unit fills rinses and drains as designed.
Michael M.
DISHWASHER JENN-AIR JDTSS244GP0 Removed and replaced ACU. UI ordered does not match the UI installed so part was not used.Unit filled but did not rinse. Removed and replaced sump assembly. Retested and unit now ops as intended. Job complete
Michael M.
REFRIGERATOR WHIRLPOOL WRT519SZDM02 Removed and replaced weak evap fan. Found frozen food obstructing air ducts. Recommended not loading so much food to let air flow circulate properly. Unit ops as designed job complete
Patrick C.
REFRIGERATOR WHIRLPOOL WRV986FDEM00 Removed and replaced part. Still no lights
Patrick C.
REFRIGERATOR KITCHEN AID KRFF507ESS Found the customer having cooling issue in the fridge section. The evap in the fridge is over frosted needs updated thermistor and new cover; ordrng 1 WPW10501260 (cover-evap)
Kevin M.
OVEN WHIRLPOOL WFG525S0HZ0 Unit is intermittently not sending voltage to spark ignitor in bake. Harness looks good and burner is grounded. Removed and replaced main control and dsi board. Tested unit. All tests good.
Kevin M.
WASHER MAYTAG MVWC565FW1 Customer concerned with noise during spin cycle. I tested unit with load of towels. All tests and sounds normal. Instruct customer on normal sound of operation.
Michael M.
RANGE WHIRLPOOL WFG505M0BS3 Cx states oven portion does not work.Removed and glow bar with no change. Checked valve and flipped switch on rear no Change.Ordering control W11126814 valve WP98014893; ordrng 1 W11126814 (CONTROL) and 1 WP98014893 (valve-gas)
Kevin M.
WASHER WHIRLPOOL WTW5000DW1 Customer stated unit is making noise during cycle. I found loose gearcase pulley causing noise. Tightened loose pulley. Tested unit. All tests normal.
Kevin M.
M/W OTR WHIRLPOOL WMH31017HS0 Unit making loud noise during operation. I found that the turntable motor is seized and making noise when trying to turn. Unit is heating properly. Needs a turntable motor. Ordering part. ; ordrng 1 W10642989 (motor-turn)
Kevin M.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Unit not washing or dissolving soap. Found voltage to wash pump but pump not running. Failed wash pump. Removed and replaced sump and motor assembly. Tested unit. All tests good.
Kevin M.
WASHER MAYTAG MVWB765FW1 Unit not filling and giving error code LF. Found failed fill valve not opening to let water in. Removed and replaced fill valve. Tested unit. All tests good.
Kevin M.
REFIRGERATOR WHIRLPOOL WRS571CIHZ00 "Customer concerned with a little frost in spots in freezer. Spots are humidity freezing, door seals are sealing properly. Removed and replace Thermistor Kit. tested unit. unit checked good. Gave customer tips on keeping humidity down in RC. used 1 W10316760 (THERMISTOR KIT) from stock."
Kevin M.
WASHER MAYTAG MVWB765FW2 "Gearcase making loud knocking noise during agitation. Tried to remove rotor bolt and the bolt stripped out. Unit will need gearcase and parts in between to repair unit. Removed and replaced gearcase, clutch, screws, rotor and stator. All tests good."
Kevin M.
WASHER MAYTAG MVWB725BW0 Unit making loud noise during spin cycle. I found that the basket hub is stripped and bearings are bad causing noise. Need to order bearing kit and hub. ; ordrng 1 W10435302 (bearing) and 1 W10820039 (hub)
Kevin M.
WASHER WHIRLPOOL MVWC565FW1 Customer stated unit was giving off a burnt rubber smell when in use. No oil on gearcase pulley and no signs of pulley rubbing on belt cover. It sounds like belt was slipping and giving off rubber smell. I removed and replaced belt. All tests good.
Kevin M.
MICROWAVE WHIRLPOOL WMH31017HB0 Took pic of pop. Under unit light is not turning off when turned off at main control. Found main control not stopping voltage to bulb when turned off. Failed main control. Removed and replaced main control. Tested unit. All tests good.
Kevin M.
DRYER WHIRLPOOL WGD7500GC0 "Customer concerned with staining of clothes. I tested dryer, all tests normal. All tests normal."
Kevin M.
WASHER WHIRLPOOL WFW7590FW0 Unit not draining and giving error f9e1. I found voltage to drain pump but pump not running. Failed drain pump. Removed and replaced drain pump. Tested unit. All tests good. ; used 1 WPW10605427 (PUMP-WATER) from stock
Kevin M.
REFRIGERATOR WHIRLPOOL WRS535SMBM00 Freezer has frost all over and not cooling. Found door seal not sealing causing frost. I heated and formed door gasket to seal properly. Defrosted frost and evap fan. Tested unit. All tests good.
Kevin M.
WASHER WHIRLPOOL WTW8500DC0 "Unit giving motor over heated code. Basket is spinning freely. I found that the gearcase is locking up causing error code. Washplate is seized onto gearcase shaft and rotor is has worn splines causing play in rotor. Unit needs gearcase, rotor and washplat; ordrng 1 W10752283 (washplate) and 1 W10754161 (motor rotor) and 1 W10811956 (GEARCASE)"
Kenneth M.
WASHER WHIRLPOOL MVWX655DW1 Upon arrival customer concerned that unit would sometimes start and other times wouldn’t. Found that customer was holding the start button for to long causing the unit to start but then instantly shut back down. Informed customer that you hold button to cancel other then that is a quick button press. Unit is working properly. Customer approves function at this time.
Kenneth M.
DRYER GE GTD65EBSJWS Found unit taking excessive time to dry. Customer has to run unit through two cycles. Found venting air ducting clogged. Informed customer that the will need a vent sweeping unplugged unit from the venting and tested unit. Unit is working properly.
Kevin M.
WASHER WHIRLPOOL WTW4816FW1 "Customer stated unit making loud noise during cycle. Found gearcase pulley had been scraping on belt guard. Agitator stuck on gearcase shaft. Unit needs geracase, belt, cam kit, and agitator. Ordering parts; ordrng 1 W10721967 (drive pulley) and 1 W11255272 (GEARCASE) and 1 WP3951744 (agitator) and 1 WPW10006384 (drive belt)"
Kevin M.
WASHER MAYTAG MVWX655DW1 "Unit making loud squealing sound when unit is running. I found noise coming from belt slipping. Found belt slipping due to gearcase leaking oil all over pulley, pulley cover, belt and motor pulley. Unit needs gearcase, cam kit, belt and shield. Ordering parts; ordrng 1 W10721967 (drive pulley) and 1 W11035751 (gearcase) and 1 W11239857 (BELT ) and 1 WPW10427633 (pulley shield)"
Kenneth M.
RANGE THERMADOR PRL366EG/10 During install of parts was unable to remove top burners due to nuts being seized on.
Kenneth M.
REFRIGERATOR KITCHENAID KRMF706EBS01 Unit is working properly. Unit is cooling and everything is cold and frozen rock hard in freezer. No lights. No water. No cooling. Completely dead. Replaced main board and display board and tested unit. Unit is working properly. Customer approves function at this time.
Kevin M.
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 Unit has dent on upper center on left side door. Need to order left side door; ordrng 1 W11254613 (DOOR FIP )
Kenneth M.
WASHER AMANA NTW4516FW3 Customer concerned about unit not working properly. Tested unit nd found unit in a soap lock. Removed excessive soap instructed customer on proper soap usuage. Customer approves function at this time.
Kenneth M.
RANGE WHIRLPOOL WFE540H0ES0 Installed terminal block and tested unit. Unit is not heating 3 elements. Found elements having a burnt spot on the coil. Ordering 3 new elements; ordrng 1 W10823729 (elmnt-surf) and 2 WP8273994 (elmnt-surf)s
Kenneth M.
DRYER GE GTD65EBSJWS Installed chassis board assem and tested unit. Unit Is now working properly. Customer approves function at this time.
Kenneth M.
OVEN WHIRLPOOL WMH32L19AS1 Installed magnetron transformer and diode and tested unit. Unit is now working properly. Customer approves function at this time. ; used 1 W10492278 (DIODE) from stock
Kenneth M.
DRYER ELECTRIC ROPER RTW4516FW0 Installed gearcase cam and belt. Tested unit. Unit is now working properly. Customer approves all functions.
Kenneth M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Needs water valve. Ordering water valve. Ordering valve; ordrng 1 W11043013 (valve)
Kenneth M.
FREEZER KITCHENAID KRFF305ESS00 Installed damper control and mullion and tested unit. Unit is now working properly. Customer approves all functions.
Kenneth M.
WASHER MAYTAG MVWB765FW3 Installed agitator. Tested unit. Unit is working properly. Customer appprves.
Kegan N.
DRYER AMANA NGD4655EW2 "Customer stated they are very unsatisfied with unit, not drying, inspected unit, lint blocking air flow from vent, advised customer to clean vent and call back for service."
Kenneth M.
DRYER AMANA NED4655EW1 Unit making excessive noise. Found unit Missing the felt clips and felt cause if loud noise. Ordering new felt and clip. Broken wheel; ordrng 1 279220 (clip) and 1 W11035878 (brng&seal)
Kegan N.
DRYER MAYTAG MGD6000XW1 "Customer stated dryer making loud noise, inspected unit, pulley worn, removed and replaced. Ran test, test good.; used 1 W10547292 (Idler Arm & Pulley Assembly) from stock"
Kegan N.
WASHER GENERAL ELECTRIC GTW330ASK3WW "Removed and replaced pump, entered diagnostic, ran test, test good."
Kegan N.
DRYER WHIRLPOOL WGD8000DW3 "Removed and replaced touch panel. Test good, noise not present."
Kegan N.
WASHER GE GTW460ASJWW "Customer stated washer draining too much water, inspected unit, drain hose laying horizontally causing excess draining, instructed customer to reposition to where drain hose is vertical."
Jim S.
REFRIGERATOR FRIGIDAIRE FFHB2750TS3 Replaced hoses. Unit tested ok
Kegan N.
MICROWAVE OVEN GE JVM3160RF5SS "Customer stated microwave not turning on/no display, tested voltage at wall, 120vac present, no power to control, fuse blown ordering part.; ordrng 1 WB27X11138 (fuse)"
Jim S.
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Replaced filter latch and water lever
Kegan N.
M/W OTR WHIRLPOOL WMH31017FW0 "Customer stated loud bang noise, unit now heating low, ordering capacitor.; ordrng 1 W10850446 (capactr-mg)"