Local Reviews
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Isidore A.
ICEMAKER WHIRLPOOL KUID508ESS1 "Found compressor not starting compressor WPW10605286 windings ohmed out at 3 ohms and 9 ohms, ok. Note customer advised that compressor may be bad but testing good, part WPW10605286; ordrng 1 WP2217224 (relay-strt)"
Isidore A.
DISHWASHER WHIRLPOOL WDT720PADM2 "Found drain motor not running removed and installed new drain motor test dishwasher operation ok at this time, customer instruct to make sure filter is installed properly"
Isidore A.
DRYER MAYTAG MGDB835DW4 "found and verified dryer not drying. Removed top Panel and front panel . Found wire harness not connected on coils, refasten connection reinstalled top and front panels test dryer operation ok at this time"
Irvin F.
WASHER AMANA NTW4516FW2 "F1/E1 F5/E3 CX says the washer is dead, confirmed. CX said the unit before it quit was clicking constantly. Checked error codes found two listed above, failed control, and latch. Replaced both component, calibrated unit passed. All operations normal."
Irvin F.
RANGE JENN-AIR JES9860CAB01 "Replaced spades, on component. Inserted into the unit, test passed. Canister operating."
Irvin F.
REFRIGERATOR GE GSS25LSLJCSS "CX says the units door switch sticks. Confirmed. Inserted replacement switch. Test for operation, passed. All ops normal. ; used 1 WR23X25635 (SWITCH) from stock"
Irvin F.
DRYER WHIRLPOOL WED4850BW1 "Idler is noisy. Replaced. Door catch, missing. Replaced. Test, all ops normal. ; used 1 279570 (CATCH DOOR DRYER) from stock"
Irvin F.
DISHWASHER WHIRLPOOL KDPE234GPS0
Irvin F.
WASHER MAYTAG MVWC360AW0 "Installed motor and capacitor. Test components, passed. Calibrated unit, all ops normal."
Irvin F.
REFRIGERATOR WHIRLPOOL WRS325FDAB06 "The dampener is opening, and closing constantly. Removed power, replaced part. Powered the dampner set noise gone."
Irvin F.
WASHER MAYTAG MVWC425BW0 "CX says the washer kept repeating the rinse cycle. Checked errors one, STUCK KEY. replaced main board. Test all components, passed. Calibrated passed. All operations normal."
Irvin F.
REFRIGERATOR FRIGIDAIRE FGHB2866PFNA "CX says the ice makers not producing. Confirmed. The flex tray is isshaped not in home position. Replaced the IM, power. All ops normal alllow 24hrs for ice."
Hector Z.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Set unit in diagnostic and found no error code. Ran the whole test and the unit is working in perfect conditions. Nothings wrong with the dishwasher. Tested ok.
Hector Z.
REFRIGERATOR KITCHENAID KRFC704FSS00 "Refrigerator fresh food compartment is not cooling. Checked unit and found iced up fresh food evaporator. Contacted tech line and he suggested to don’t do more repairs, he condemns the unit. SR#7723692483"
Hector Z.
DISHWASHER KITCHEN AID KDFE104DSS4 Dishwasher not cleaning dishes. Tested unit and found an F7E1 code (No heat). Checked dishwasher and found an loose heating element connector. Cleaned connector and plugged back on. Ran a diagnostic test. Tested ok.
Hector Z.
WASHER WHIRLPOOL WFW9750WW01 Washer not spinning fast enough. Checked unit and found worn out bearings.
Hector Z.
DISHWASHER KITCHENAID KDPE234GPS0 Replaced upper rack. Tested ok.
Hector Z.
M/W OTR MAYTAG MMV4205FZ3 "Magnetron cooling fan not working, 120AC present, fan motor getting stuck. Send (2) technicians.; ordrng 1 W10533501 (housing) and 1 W10533502 (cover-fan) and 1 W10533503 (wheel-fan) and 1 W10818231 (motor-fan)"
Hector Z.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Noisy evaporator fan motor"
Hector Z.
WASHER WHIRLPOOL WTW7500GW0 Ran a diagnostic test and found no error code. Also ran an automatic/manual test. Washer has nothing wrong.
Hector Z.
WASHER MAYTAG MVWB725BW0 "Washer is noisy on the spin cycle. Checked unit and found worn out bearing."
Hector Z.
M/W OTR KITCHENAID KMLS311HSS1 Microwave dead. Checked unit and found open 20Amp fuse due to malfunction of the interlock/micro switches mechanism; ordrng 1 W11213912 (SWITCH ASSEMBLY INTERLOCK )
Hector Z.
MICROWAVE JENN-AIR JMW2430DP01 "Unit has an intermittent problem, were display control it becomes unresponsive until power is turned off for over 8 minutes"
George Y.
DISHWASHER KITCHENAID KUDS02FRSS2 Found dishwasher exexively loud wash need to replace sump pump customer ok replacement of sump pump motor tested check out ok complete . No dents or dings cause by tech.; ordrng 1 WPW10780877 (pump&motor)
George Y.
WASHER WHIRLPOOL WTW8500DC Found washer exexively loud in a wash cycle found bad washplate replaced retested check out ok complete no dents or dings cause by tech.
George Y.
DISHWASHER KITCHENAID KUDE48FXWH5
George Y.
WASHER MAYTAG MVWB835DW0 Found washer with error f7e0 power failure Need to replace control panel control board ok to order part.; ordrng 1 W10650404 (console asm (wht))
George Y.
REFRIGERATOR WHIRLPOOL WRF954CIHV00 Installed part tested check out ok complete no dents or dings cause by tech.
George Y.
REFRIGERATOR HAIER HA10TG31SB
George Y.
DISHWASHER WHIRLPOOL WDT720PADM
George Y.
WASHER WHIRLPOOL NTW4516FW3 Found washer drain pump running disconnected reconnected control board Retested check ok No dents or dings cause by tech.
George Y.
DISHWASHER BOSCH SHX5AVF5UC/22 Found dishwasher not draining found upstruction in drain line clear out retested check out ok complete no dents or dings cause by tech.
George Y.
REFRIGERATOR FRIGIDAIRE LGHD2369TF3 Found refrigerator not making ice foundwaterline block with ice remove reposition retested check out ok complete . No dents or dings cause by tech.
George Y.
WASHER MAYTAG MVWB835DW1 Found washer working ok ran thrue rinse spin ok no errors customer instruct make sure not using too much soap make sure you have even load.no dents or dings cause by tech.
George Y.
WASHER MAYTAG MHW5100DW1 Found washer working ok ran thrue quick wash drain checking ok customer instruct possibility residue under glass not making clean seal with bellow testing ok at this time complete . No dents or dings cause by tech.
George Y.
WASHER GENERAL ELECTRIC GTW330ASK4WW Found washer leaking wen washing need to replace gear case Wen removing tub nut wrench slip dented tub need to replace tub ok to order part.; ordrng 1 WH45X26174 (basket assembly)
George Y.
DRYER WHIRLPOOL WGD5000DW3 Found dryer door seal falling off replaced seal tested check out ok complete no dents or dings cause by tech.
Erick S.
WASHER MAYTAG MVWB765FW1 Cycled unit and found it with the f3e2 error and rossur fault errr causing it not to wash. Found bad hot solenoid on vsvle and pressure failure. Replaced both board and valve. Rested it and it passed all tests with no errors. Job complete
Erick S.
COOKTOP JENN-AIR JED4430GS00 "Found unit with f1e1 error. Per teach sheet appliance manager is failing. Repalced all board on unit. Reinstalled unit. Retested it and all burners are now working, job complete"
Erick S.
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Found unit leaking due ice jammed up at ice maker. Removed and defrosted all ice from bin. Fill tube leaking causing ice maker failure. Reinstalled and secured fill tube to correct position. Cycled ice maker and it filled with no leaks. Job complete
Erick S.
DRYER-GAS MAYTAG MGD6000XG "Cycled unit and heard cust noise complaint. Found bad roller causing noise, replaced with it dryer repair kit, retested is with cust and unit is no longer making noise, job complete"
Erick S.
DRYER MAYTAG MED5500FC2 Found blower housing misaligned causing it to make loud rattling noise. Reinstalled and secure housing with blower and motor. Retested it and it passed all tests with no errors l job complete
Erick S.
WASHER WHIRLPOOL WTW8040DW2 "Cycled unit through diagnostics and found unit no error codes on main board. Ran tests cycle and it passed all tests with no errors. Did paper tests in drum and found no rips. Basket passed tests. Recommending to replace wash plate and basket. Job complete"
Erick S.
DRYER WHIRLPOOL WED5000DW2 Cycled uni snd found bad thermal cut off causing it not to heat. Replaced fuses. Retested it and it passed all tests with no errors. Job complete
Erick S.
WASHER WHIRLPOOL WTW5000DW0 Cycled unit and found broken wash plate and motor fault causing error. Replaced wash plate. Found bad resistance on capacitor. Replaced capacitor. Ran through tests cycle and it passed all tests with no errors. Job complete
Erick S.
REFRIGERATOR GE GSS25GMHES Found left side evap cover gasket torn causing poor sealing. Replaced gasket cover. Retested it snd it’s now properly sealing. Job complete
Erick S.
RANGE FRIGIDAIRE TEF351EWM Installed new parts on unit. Retested it and all burners are now working. Job complete
Erick S.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Cycled unit and found evap completely frosted over. Unit has shorted thermistor causing failure and will need to be replaced ; ordrng 1 W10902214 (thermistor)
Erick S.
WASHER GE GTW460ASJWW Installed new parts on unit. Retested it and it passed all tests with no errors. Job complete
Erick S.
WASHER AMANA NTW4516FW2
Erick S.
REFRIGERATOR FRIGIDAIRE LFHB2741PF "Upon arrival found ice make leaking Ice tray is broken on ice maker. Tested heater and it’s not coming on causing fan motor no longer to run. Fan motor completely covered with frost,compromise, and no longer running. Gasket may have air leak as well and will need to be replaced ; ordrng 1 242094802 (heater-defrost) and 1 243297606 (ice maker) and 1 5303918784 (air handler housin) and 1 5304493604 (fan & gasket kit)"
Erick S.
DISHWASHER FRIGIDAIRE FPID2498SF1A "Cycled unit snd found it latch no engaging causing motor not to run. Replaced latch. Retested it and motor is now running snd cycling with no errors, job complete"
Erick S.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Upon arrival found units evap building frost once again. Tested heater snd it passed tests. Replaced main harness.
Erick S.
REFRIGERATOR WHIRLPOOL WRF555SDHV01 "Found bad door switch causing light not to work. Replaced switch, retested it snd now light is working, found loose fridge and freezer door handles. Retightened and secured all handles. Customer states R fridge door is not flushed with L fridge door. Explained to customer L door has center mullion which my cause door to slightly not flushed. Doors are sealing with no air gaps or leaks. Job complete"
Erick S.
WASHER ROPER RTW4516FW2 "Cycled unit and found unit with shifter failure causing it not to spin. Tested shifter and found bad trac causing failure. Replaced shifter, retested and it passed all tests with no errors. Job complete"
Erick S.
RANGE FRIGIDAIRE FFGF3016TB "Inspected unit and could pin point gas leak. Per gas comp ay found leak st regulator. Replaced regulator snd secured all proper tubing. Unit tested normal operations, with no errors, job complete"
Erick S.
MICROWAVE WHIRLPOOL WMH31017FW "Cycled unit and found unit bad filter fuse causing it not to power on. Replaced fuse. Unt is now powering on. It passed all heating test with no errors, job complete"
Erick S.
RANGE GE JP5030DJ1BB "Unit is getting power but not responding. Found bad wiring harness causing failure. Replaced harness. Retested it and it passed all tests with no errors, job comp; used 1 WB18X24509 (HARNESS) from stock"
Erick S.
WASHER WHIRLPOOL WTW4955HW1 Cycled unit and the time found it door latch. Replaced door latch. Door is now locking with no errors. Job complete
Erick S.
WASHER FRIGIDAIRE FFTW1001PW Cycled unt and it would not stop filling. Accesed unit snd ripped hose causing unit to have overflow condition. Replaced hose. Retested it and unit passed all tests with no errors. Job complete Use autho PL91551450; used 1 5304492328 (HOSE) from stock
Dane K.
WASHER WHIRPOOL WTW4855HW1 Customer thought unit was leaking because drain line was not in stand pipe and water was all over the floor.
Dane K.
WASHER GE GTW330ASK Removed and replaced control and tested unit. Unit functions normal now
Dane K.
REFRIGERATOR FRIGIDAIRE LGHX2636TF0 Unit was making ice it was not dispensing it. When petal was pushed in auger motor would make sound only. Unit needs a new auger motor; ordrng 1 241816602 (motor-auger)
Dane K.
REFRIGERATOR FRIGIDAIRE FFHT2032TP Upon arrival unit was not cooling in the fresh food compartment. Found evaporator fan motor not running getting voltage. Removed and replaced fan motor and tested unit. Unit functions normal now
Dane K.
REFIRGERATOR WHIRLPOOL WRF535SWHZ Upon arrival unit was not making ice. Removed and replaced ice maker and water valve and tested unit. Unit functions normal now
Dane K.
DISHWASHER KITCHENAID KDTM404ESS0 On arrival the substance or was not opening. Found loose connection at the wax motor at the soap dispenser. Secure connection and tested unit. Unit functions normal now
Dane K.
DRYER WHIRLPOOL GGW9250PL3 Upon arrival unit was not eating. Found thermal fuse open. Removed and replaced thermal fuse and tested unit. Unit functions normal now
Dane K.
WASHER MAYTAG MVWC565FW Upon arrival the unit would not spend and was making strange clicking noise. Sound gear shifter clicking back-and-forth several times when unit was supposed to go into spin. Removed and replaced actuator back/Shifter and calibrated and tested unit. Unit functions normal now
Dane K.
REFRIGERATOR HAIER HA10TG31SW
Dane K.
REFRIGERATOR FRIGIDAIRE FFHT2021TW Upon arrival unit was not cooling. Found fan blade cracked and fan motor burned out. Removed and replaced fan blade and fan motor and tested unit. Unit functions normal now
Dane K.
COOKTOP WHIRLPOOL GJC3034LB01 Remove and replace switch and tested unit. Unit functions normal now
Dane K.
DISHWASHER KITCHEN AID KDTM404EBS Upon arrival unit would not latch. Found strike was severely bent and would not go into door latch. Removed and replaced strike and tested unit. Unit functions normal now; used 1 WPW10544004 (STRIKE) from stock
Dane K.
WASHER GE GTW460ASJ9WW "Removed and replaced all parts of agitator, agitator boat, transmission and tested unit. Unit functions normal now"
Bryan D.
DRYER MAYTAG MGDC215EW2 Cx states loud thumping noise from unit. Inspected unit And found drum had came off rollers. Removed drum and reinstalled properly. Unit is functioning as designed. No dents dings or scratches.
Bryan D.
WASHER MAYTAG MVWB835DW Cx states unit just powers on then after trying to start cycle unit would just shot off. Tried running diagnostics. Unit would not respond. Ordering control and UI. ; ordrng 1 W11115285 (panel-cntl) and 1 W11170706 (CNTRL )
Bryan D.
RANGE WHIRLPOOL MGR67755ADS Removed and replaced both ignitors. Tested unit. Unit is functioning as designed. No dents dings or scratches caused by tech.
Bryan D.
DRYER WHIRLPOOL WED7000DW2 Cx states unit takes a long time to dry clothes. Rn u it and found unit would ignite then flame would die after 20-25 seconds. Removed air vent and found that unit would stay lit. Check air return outside and felt no air flowing through air return informed cx that they had a restriction in the air return. Unit is functioning as designed.
Bryan D.
DISHWASHER IKEA IDT870SAGX0 Removed and replaced sump assembly. Unit is now functioning as designed. No dents dings or scratches caused by tech.
Bryan D.
DRYER MAYTAG MGDB835DW4 Removed and replaced fuses. Tested unit. Unit is now functioning as designed. No dents dings or scratches caused by tech.
Bryan D.
REFRIGERATOR WHIRLPOOL WRS970CIDE01 Removed and replaced thermistor ui and fan scroll. If cx calls again I will call techline but unit may need to be exchanged. Ran diagnostics. Ran 3 way coil test. Test passed. Unit is functioning as designed. No dents dings or scratches caused by tech.
Billy J.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Apon arrival removed and replace pump and motor retested no leaks dings or scratches at this time job complete
Billy J.
WASHER MAYTAG MVWC416FW1 W11210459 apon arrival cx stated unit is leaking found water leaking threw broken hot water valve unit needs new valve W11210459; ordrng 1 VALVE (VALVE)
Billy J.
REFRIGERATOR AMANA ASI2575GRS00 Apon arrival cx stated fridge and freezer not cooling tested and found freezer evaporator fan not running but had voltage removed and replaced retested job complete
Andrew P.
WASHER WHIRLPOOL WET4027HW0 Unit needs lid magnet and screw; ordrng 1 W11028744 (MAGNET) and 1 WP693304 (SCREW)
Andrew P.
REFRIGERATOR WHIRLPOOL WRB329DMBM00 Found ice maker missing front cover for module. Installed new cover on ice maker. Ice maker is functioning fine.
Andrew P.
REFRIGERATOR WHIRLPOOL WRB329DMBM00 Found ice maker missing cover for module. Installed new module cover. Ice maker functioning fine.
Andrew P.
WASHER WHIRLPOOL WET4027HW0 Found unit with missing magnet and screw. Ordering magnet and screw; ordrng 1 W11028744 (MAGNET) and 1 WP693304 (SCREW)
Andrew P.
WASH/DRY COMBO WHIRLPOOL WET4027HW0 Unit is missing screw and magnet. ; ordrng 1 W11028744 (MAGNET) and 1 WP693304 (SCREW )
Andrew P.
M/W OTR WHIRLPOOL WMH31017HS2 Found microwave console dented. Removed and replaced dented control console. Tested unit and it operates fine.
Andrew P.
WASHER MAYTAG MVWC415EW Removed and replaced actuator. Cleared fault codes and ran unit thru auto test and unit functions normally
Andrew P.
DISHWASHER WHIRLPOOL WDF520PADM7 Cx stated unit not draining. Found air gap plugged. Removed debris from air gap and ran dishwasher and verified unit draining fine.
Andrew P.
REFRIGERATOR WHIRLPOOL WRF989SDAM03 Removed and replaced power supply board. Unit is cooling at time of repair and compressor is running. Instructed Cx to call back if unit stops cooling.
Andrew P.
REFRIGERATOR FRIGIDAIRE LFSS2612TD0 Cx stated ice would get stuck when dispensing crushed ice. Found ice jamming in bucket. Removed and replaced bucket. Tested ok. Advised Cx to run cubed ice as well which will clear crushed cubes from crusher blades.
Andrew P.
REFRIGERATOR FRIGIDAIRE FPBS2777RF6 Cx stated ice alert not working. Removed ice maker assembly and reinstalled gasket. Reset power to unit and ran test and thermistors and ice maker checked ok. Instructed Cx to give -3-5 hrs for Icemaker to cycle and make ice.
Andrew P.
RANGE WHIRLPOOL WFG515S0ES1 Removed and replaced all burner caps. Tested all burners and they lit fine. Unit is functioning as normal
Andrew P.
OVEN KITCHEN AID KOSE500ESS03 Cx stated light has a flicker. Unit has hologram light and both flicker. Tested door switch ok. Ordering both light modules. ; ordrng 2 WPW10519866 (LIGHT)s
Aaron B.
DRYER WHIRLPOOL WGD92HEFW0 Unit was set to static Release and that will cause the unit to spray like code of missed water over the dry clothes to prevent static which is normal if selected test the unit when it was on selected in the unit works as designed also air vent is clear and check the dryer temperatures was averaging normal temperatures advise the customer on heavy loads to use the heavy duty selling or of the tile setting for that type of material unit should work as designed
Aaron B.
FREEZER WHIRLPOOL WRF767SDHZ00 The freezer section top drawers has plastic wheels and rails used factory silicone to lubricate the plastic tracks to keep the unit from squeaking slightly did so operating normal no problems with the water after all the air came out of the system customer is happy with her unit as of right now operating normal at this time
Aaron B.
DISHWASHER KITCHENAID KDTE234GPS0 Reset the unit and tested operations it looks like the unit was in a test mode and now has exited that function and tested operations unit is working as design at this time
Aaron B.
DISHWASHER MAYTAG MDB4949SDH3 "Unit was running for 2 minutes then would go to a drain and shut off went in diagnostics F8E3 unit stuck in drain mode and F8E2 drain motor not connected F6E4 stuck float switch called tech line reported went on diagnostics and unit passed good , reset the unit tested unit is now working as designed. operations ok at this time SR#7723694785"
Aaron B.
WASHER WHIRLPOOL MVWC565FW1 "Checked operations found nothing wrong with the machine , customers is using way to much soap and causing unit to continually drain until pressure sensor released and shut off , operating normal advised to use pods to control the amount of soaps used, operations ok at this time"
Aaron B.
RANGE WHIRLPOOL WFG770H0FZ0 "Unit left front burner was not igniting , found the cap was not in its correct position pull off and reinstalled correct operates normal now unit works good now"
Aaron B.
DISHWASHER WHIRLPOOL WDT710PAYM6 "Checked operations pulled off the front panel check the electrical control and touch control area no burn area smelled control the main control is good also pulled the bottom inspected the wire harness also pulled out the power cord harness disconnect checked connections they are good no problems found underneath checked and inspected the heater the unit is connected correctly in the heater is in good condition unable to find any problems with the dishwasher ran for a good 20 to 30 minutes unit is operating normal unable to find any kind of smell or odor or a cause of one no burn marks no anything inspected the wire harness thoroughly, unable to find any problem with the dishwasher. Job complete"
Aaron B.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Unit tested power to control touch assembly not working , ordered main board and touch control; ordrng 1 W10899392 (JUMPER WIRE) and 1 W11157079 (CONSOLE ) and 1 W11305297 (CONTROL)"
Aaron B.
FREEZER WHIRLPOOL WRS576FIDW01 Thermistor found broken underneath the twist tray again on the ice maker order part; ordrng 1 W10873791 (icemaker)
William L.
WASHER WHIRLPOOL WFW92HEFW0 "Replaced ACU brd,, cleared codes, ran self diagnostics, no codes found, unit operating as designed"
William L.
DRYER MAYTAG MEDB765FW0 "replaced door gasket & catch/strike, tested door functions, tested ok"
William L.
WASHER MAYTAG MVWB835DW0 "replaced drain pump, cleaned out hoses tub drain of debris, ran self diagnostics unit operating as designed"
Tyler F.
REFRIGERATOR KITCHEN AID KSSC42QVS00 Customer stated that the unit is not cooling. Found control is shutting on and off. Per service pointer ordering control board kit in stock.; ordrng 1 W10789107 (cntrl-elec)
Tyler F.
DRYER ELECTRIC MAYTAG MVWC555DW0 Customer stated that unit is not spinning out the clothes. Found stripped hub. Removed and replaced hub kit and wash plate tested all works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL WRX735SDBM04 Customer stated that the ice maker had stops working occasionally and that the ice only comes out as crushed. Found or seal to ice box was off allowing air to get into ice box causing clumping and long ice maker cycles longer. Reinstalled seal and set temps. All works good at this time. Purchased at Costco 2 year warranty.
Tyler F.
OVEN KITCHENAID KGRS505XSS05 Customer stated that the center and front right burner valves will not turn. Ordering gas valve manifold not in stock. Part is still covered under manufacture warranty. Customer to paid labor and service call. Tested all works good at this time.
Tyler F.
REFRIGERATOR MAYTAG MFI2269VEM7 Customer stated that the freezer is leaking. Found drain is backing up in freezer. Drain tube kit has been changed. Customer doesn’t remember if they defrosted the unit and how long it was defrosted with last repair. Customer needs to unplug unit to remove all ice buildup. Looks like they never defrosted it.
Tyler F.
RANGE WHIRLPOOL WEG745H0FS0 Customer stated that console finish is coming off. Came off on the tape from packing. Took quick pics to document. Removed and replaced console tested all works good at this time.
Tyler F.
REFRIGERATOR KITCHENAID KSF26C6XYY04 Customer stated that the unit is still not cooling. Called tech line to document. File number 7723685961. Unit is under review for unrepairable.
Tyler F.
DISHWASHER WHIRLPOOL WDT730PAHW Customer stated that the heater is discolored. Explained to customer that it is a heater and the metal is going to discolor over time. All works good at this time.
Tyler F.
M/W OTR WHIRLPOOL WMH31017HS0 Unit making loud noise during operation. I found that the turntable motor is seized and making noise when trying to turn. Unit is heating properly. Removed and replaced turntable motor tested all works good at this time.
Steven W.
REFIRGERATOR WHIRLPOOL WRS555SIHZ00 Replaced FC door assembly. Unit is cooling properly at this time. Advised customer to allow 2-3 days for ice. Complete.
Steven W.
REFRIGERATOR WHIRLPOOL WRT311FZDB01 "Replaced RC thermistor, evaporator fan blade, control, air tower, spacer washers. Unit is cooling properly at this time"
Steven W.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Replaced both RC door gaskets. Retightened FC door handle. Advised customer to wait for 4 hours before opening RC doors. Complete.
Steven W.
REFRIGERATOR KITCHENAID KBFN502ESS02 "Found left RC door upper door hinge, extension worn. Needs extension kit, left upper hinge, bushing, screws.; ordrng 1 W11176874 (BUSHING) and 2 WP489282 (screw)s and 1 WPW10121046 (etension) and 1 WPW10485980 (hinge-door)"
Raymond D.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Replaced arm and tested, unit functions as designed. Bail arm should catch now when ice bin full."
Steven W.
DISHWASHER KITCHENAID KUDP02FRSS3 Bi-metal was returned 12/07. Replaced control panel. Found worn chopper blade.. needs chopper. EST 50.08 additional part & labor. Needs chopper . Customer paid total.; ordrng 1 WP8268383 (chopper)
Raymond D.
DISHWASHER WHIRLPOOL MDB7759SAS0 "Upon arrival unit would stop and start flashing. After cycle starts. Pulled 10-1 dispenser fault code. Tested dispenser solenoid and solenoid out of range. Also tested board and relay on board out of range. Unit needs dispenser and control"
Raymond D.
DRYER MAYTAG MGT3800TW0 "Replaced timer, PTS switch, agitator and dispenser, tested unit. Unit functions as designed."
Raymond D.
RANGE KITCHENAID KSGG700ESS1 Upon arrival unit had stuck key code and parts of display unreadable tested and found faulty touch panel and display board. Unit needs control panel display board and bezels.; ordrng 5 W10814133 (bezel-knob)s and 1 WPW10603096 (cntrl-elec)
Raymond D.
WASHER MAYTAG MHW8000AG0 "Upon arrival water not draining from bellow due to hair and lint build up on return passages. Cleared passages and instructed cx on proper cleaning and maintenance. Unit functions as designed"
Raymond D.
DISHWASHER WHIRLPOOL WDF520PADM "Upon arrival cx stated unit would not drain. Tested and found drain motor not turning just buzzing. Replaced drain pump and tested, unit functions as designed."
Patrick C.
DOUBLE OVEN THERMADOR PD486GEBS/11
Raymond D.
MICROWAVE JENN-AIR JMW3430WS02 "Upon arrival unit may disengage roller rack when in use. Tested roller rack on 5th and 3rd support, fully extended roller rack and per instructions provided tested rack at 25 lbs. racks held into place. Per instructions nothing furthur needed."
Raymond D.
MICROWAVE JENN-AIR JMW3430WS02 "Upon arrival unit may disengage roller rack when in use. Tested roller rack on 5th and 3rd support, fully extended roller rack and per instructions provided tested rack at 25 lbs. racks held into place. Per instructions nothing furthur needed."
Patrick C.
M/W OTR WHIRLPOOL WMHA9019HN1 Removed and replaced door. Tested unit. All ops checked good
Michael M.
DISHWASHER KITCHENAID KDFE104HPS0 Removed and replaced pump and motor. Rebooted unit and unit now fills rinses and drains as designed. Job complete
Patrick C.
DISHWASHER KITCHEN AID KUDT03FTSS3 Customer having fill issues. Took valve apart as much as I could to try to clean and it won’t clean out solenoid is stuck. Needs new valve.
Patrick C.
DRYER MAYTAG MGDC215EW2 "Found the customer having issues with timer not moving. All other ops Checked good, they just have to open door or manually turn timer to off position to stop. Needs new timer ; ordrng 1 WPW10185981 (timer)"
Patrick C.
DRYER ROPER RGD4640YQ Dryer not giving any heat at all this time. Checked out unit and found no glow from ignitor nor power going to it. Checked thermal fuse and it read open. Removed and replaced from stock. Tested unit. All ops checked good ; used 1 WP3392519 (THERMAL FUSE) from stock
Michael M.
DISHWASHER KITCHENAID KDTM404ESS3 Cx states detergent dispenser is leaking. Removed and replaced dispenser assembly. Unit ops as intended job complete
Michael M.
WASHER MAYTAG MVWB765FW2 Found cx manually added water to unit and computer drained out excess water. Ran unit through auto service and passed with no issue. Unit ops as designed Instructed cx on product difference and now understands. job complete
Kevin M.
WASHER WHIRLPOOL WTW8900BC0 "Unit leaking when running cycle. While testing unit I found bleach dispenser leaking. I fixed/tightened bleach dispenser to correct leak. Tested unit, all tests good."
Michael M.
KITCHEN WHIRLPOOL KEWD105HSS Returned to install left drawer rail. Removed drawer and installed rail.Installed drawer. Job complete
Michael M.
FREEZER KITCHENAID KRFF305ESS00 Torn door seal on right side.Removed and replaced right side door seal. Used heat gun to mold seal. Door now seals as designed. Unit ops are normal job complete
Michael M.
DISHWASHER KITCHENAID KDPE234GPS0 Removed and replaced faulty pump assemblyRebooted not and ran rapid advance and passed with no issues.u it fills rinses and drains as intended. Job complete
Michael M.
MICROWAVE IKEA IBMS1455DS00 Cx states start button is broke. Control board is faulty.Needs user interface board W10623616R1 ordered parts
Kevin M.
RANGE WHIRLPOOL WFG540H0ES1 Found front power burners not igniting. Ignitors are sparking. Failed spreaders and caps. Ordering front burners and caps. ; ordrng 1 WPW10183374 (cap-burner) and 2 WPW10515455 (burnr-head)s
Kevin M.
REFIRGERATOR KITCHENAID KRFC604FSS01 Unit just delivered and handle doesn’t fit freezer door. Store sent customer another handle and it also doesn’t fit. It appears the holes are not drilled properly on door. Unit needs new freezer door and handle just in case. Ordering parts. ; ordrng 1 W10849518 (dor-fip) and 1 W10887807 (handle)
Kevin M.
DISHWASHER WHIRLPOOL WDF540PADB2 "Unit not draining, found failed drain pump. Removed and replaced drain pump. All tests good."
Kevin M.
DISHWASHER IKEA IDF330PAGW0 Door not staying open all the way. Found friction sleeves broken on hinges. Unit needs friction sleeves. Ordering part. ; ordrng 2 WP8268961 (pad)s
Kenneth M.
DRYER MAYTAG MEDC555DW1 Installed dryer repair kit and tested unit. Unit is working properly. Customer approves function at this time.
Kenneth M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Installed control board and tested unit. Unit is now working properly. Customer approves functions at this time
Kenneth M.
WASHER WHIRLPOOL WTW4816FW2 Installed agitator and tested unit. Unit is snow working properly. Customer approves function at this time.
Kegan N.
MICROWAVE FRIGIDAIRE LFMV164QF "Removed and replaced fuse, tested unit, test good. Control board not required for this repair."
Kenneth M.
WASHER MAYTAG MVWC565FW1 Found unit not spinning or agitating due to broken belt. Removed belt and replaced its belt on truck and tested unit. Unit is now working properly. Customer approves function at this time.; used 1 W10006384 (BELT) from stock
Kenneth M.
WASHER MAYTAG MVWB765FW3 Installed new agitator and screw for loose and damaged agitator.
Kegan N.
REFIRGERATOR FRIGIDAIRE LGHB2867PFCA Removed and replaced ice maker. Allow 24 hours to produce first batch of ice.
Kenneth M.
DRYER MAYTAG MEDB855DC4 "Installed control board and tested unit. Unit is still completely dead with proper voltage. Checked all connections. Thermal fuses. Thermal cutoffs. And found them all good. Ordering new wire harness and control, panel. Panel has crack. ; ordrng 1 W10901572 (HARNESS) and 1 W11165880 (FASCIA)"
Kenneth M.
WASHER WHIRLPOOL WTW4816FW0 Installed new latch due to defective latch first installed. Tested unit. Unit is working properly. Customer approves function at this time.
Kegan N.
DISHWASHER WHIRLPOOL WDT720PADM2 Entire sump assembly requires replacement.; ordrng 1 WPW10671941 (pump&motor)
Kegan N.
REFRIGERATOR WHIRLPOOL WRF990SLAM02 Removed and replaced Ice maker and installed Valero seal. Allow 24 for unit to produce.
Kegan N.
DRYER WHIRLPOOL WGD5000DW3 "Removed and replaced timer, tested unit. Test good."
Jim S.
REFRIGERATOR AMANA ART318FFDW03 Installed an air diverted into the air tower to redirect the air flow so that the air is not dropping straight down. No new part was installed.
Kegan N.
REFRIGERATOR FRIGIDAIRE FFSS2315TP See notes
Jim S.
DRYER WHIRLPOOL WED7000DW1 Replaced door handle.
Kegan N.
MICROWAVE MAYTAG MMV4205DS1 "Removed and installed microswitches with new. Ran test cycle, unit turning on and heating good."
Jim S.
OVEN WHIRLPOOL KOSE500ESS03 Replaced thermal fuse and TOD . Unit tested ok but the carpenter will have to come back and cut one inch more above the oven top but below the spider interface; used 1 W10545255 (FUSE ASSEMBLY) from stock
Jim S.
REFRIGERATOR FRIGIDAIRE FFHS2611LBRA Open heater in ice maker. Replaced ice maker. Unit tested ok
Jim S.
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Control sticking. Replaced control. Unit tested ok Customer using a faulty thermometer.
Jim S.
DRYER GE GTD42GASJ0WW Rear bearing is destroyed and lint screen is broken allowing too much lint to blocking the blower wheel; ordrng 1 WE03X23881 (LINT SCREEN) and 1 WE1M462 (REAR BEARING)
Jim S.
DISHWASHER KITCHENAID KDTE304GPS0 Replaced wash motor. Unit tested ok
Jim S.
REFRIGERATOR GENERAL ELECTRIC GFE28HMHCES Replace fan motors. Unit tested ok
Jesus C.
WASHER MAYTAG MVWX655DW0 "Tilted unit up and removed shield, actuator. Installed new actuator and assembled unit. Calibrated unit and ran diagnostics. Unit is now working as design."
Jesus C.
COMPACTOR KITCHENAID KTTS505EPA0 Customer states that door is hard to open. Checked unit and removed container. Inspected tracks and found th right side track bent. Straighten track towards the wheel and assembled unit. Unit is now working as design.
Jim S.
WASHER KENMORE LSR8444LQ0 "Broken coupler; ordrng 1 285753A (coupling,motor)"
Jim S.
REFRIGERATOR KITCHENAID KFIS27CXWH0 Ice maker leaking; ordrng 1 WPW10122559 (icemaker) and 1 WPW10270395 (valve)
Jesus C.
WASHER AMANA NTW4516FW2 Customer states that unit is leaking. Checked unit and removed back ui panel. Found the hot water valve leaking. Ordered part.; ordrng 1 W11210459 (VALVE)
Jim S.
OVEN WHIRLPOOL MER6770AAW Bad control board F7E1; ordrng 1 12001661 (cntrl-elec)
Jesus C.
WASHER WHIRLPOOL MVWX655DW1 Customer states that unit is not locking. Checked unit and found unit locked. Removed power and disconnected latch assembly and installed new. Assembled and tested. Unit is working as design.
Jesus C.
WASHER MAYTAG MVWB765FW1 Raised top assembly and could not removed screw due to the harness of the water. Drill though the screw and removed agitator. Rowed ring tuna an drum. Tilted unit and removed gearcase components and gearcase. Installed new gearcase and assembled unit. Calibrated and tan diagnostics passed. Unit is working as design.
Jesus C.
REFRIGERATOR WHIRLPOOL WRT541SZDW00 Customer states that unit makes squeaky noise. Checked unit and found the floor not leveled. Adjusted the from wheels as much as possible to prevent unit from moving front to back. Customer was satisfied with the adjustment. Unit is working as design.
Jesus C.
DRYER WHIRLPOOL WGD4815EW2 Customer states that unit has gas leak internally. Checked unit and disassembled unit. Removed coils and open gas valve from wall. Place soap and water on gas valve and no leaks. Checked gas line and it’s leaking. Assembled unit and tested. Unit is working as design.KathySr#7723685801
Jesus C.
WASHER WHIRLPOOL WTW4816FW2 Customer states that unit is leaking water. Checked unit and removed back panel. Ran manual test on actuated water valve. Found the cold water side leaking. Ordered part.; ordrng 1 W11210459 (VALVE)
James M.
RANGE WHIRLPOOL WFG525S0HZ1 Replaced door glass and name plate. Unit now functioning properly. Customer approves.
James M.
DRYER MAYTAG MGDC215EW2 "Unit making rubbing noises during operation. Removed front panel and checked drum. Found beads, nail, and various other debris lodged in door padding causing rubbing. Removed debris and reassembled unit. Unit now functioning properly with no strange noises."
Jesus C.
MICROWAVE JENN-AIR JMW2430DS01 Customer states that unit is not powering on. Checked unit and found the display off. Pulled unit out 8 inches powered unit off and replaced board. Assembled unit and power back on. Unit display turned back on and ran diagnostics no error codes. Ran unit for 15 minutes and passed. Unit is now working as design.
James M.
COMPACTOR KITCHEN AID KTTS505ESS0 Unit was not anchored into cabinet properly. Uninstalled unit and adjusted feet so that unit would fit properly in space and sit evenly with cabinets. Reinstalled and anchored unit and customer approves.
James M.
OVEN KITCHENAID KEBS208SSS04 Replaced thermal fuse and tested unit. Unit now functioning properly. Calibrated top oven +10 degrees and o need to change lower temp calibration. Oven is now working as intended.
James M.
RANGE WHIRLPOOL WEG750H0HZ0 Right front burner not lighting. Ordering new burner head ; ordrng 1 W11245289 (BURNER HEAD RF)
James G.
DRYER WHIRLPOOL WED9550WW0 Replaced listed parts Tested ok
James G.
REFRIGERATOR WHIRLPOOL ET1MTEXMQ01 Cleared frozen drain and installed listed part Tested ok
James G.
M/W OTR WHIRLPOOL WMH31017FS0 Customer concern regarding upper right side of outer cabinet not cemetrical with control panel. Removed control and verified that cabinet is installed properly. Advised customer that this very small abnormality is completely normal and not a safety issue.
James G.
DRYER ELECTRIC MAYTAG MVWB835DW0 "Bearing bad, clutch will not shift into spin, lid latch won’t lock in test; ordrng 1 W10754448 (clutch) and 1 W10810403 (lid lock assembly) and 1 W11100602 (cntrl-elec)"
James G.
WASHER WHIRLPOOL WTW4616FW2 Explained to customer about balance fluid and other functions of unitNo problem found
James G.
REFRIGERATOR FRIGIDAIRE LFSS2612TF0 I will research this and get back to customer ; saved tckt
James G.
DRYER WHIRLPOOL MEDC215EW1 Replaced listed part Tested ok
James G.
WASHER MAYTAG MVWB865GC0 Removed coin from between agitator and basket Tested ok
Isidore A.
DISHWASHER WHIRLPOOL WDF560SAFM2 "Found no codes, test heater ok at approximately 7 a,ps draw. customer instruct running hot water before use, cycle selection and rinse agent use."
James G.
DISHWASHER AMANA ADB1100AWW5 Drain pump intermittent Replaced listed part Tested ok
Hector Z.
WASHER MAYTAG MVWB955FW1 Washer leaking. Checked unit and found multiple cracks on the drain hose. Also water valve not taking cold water. Ordered parts and reschedule.; ordrng 1 W10802689 (hose) and 1 W11035296 (hose) and 1 W11038689 (valve) and 1 W11244231 (HOSE)
James G.
DRYER WHIRLPOOL WGD9550WW1 "Main board is under part warranty, advised Mr. Clark if user interface board doesn’t correct issue that center user interface will be required and that part is NLA. Customer is willing to risk it; ordrng 1 W10756696 (cntrl-elec)"
Isidore A.
DISHWASHER AMANA ADB1400AGW1 "Removed door panel and dispenser, installed new dispenser test for leaks ok reinstalled door panel test dishwasher ok at this time"
Isidore A.
M/W OTR WHIRLPOOL WMH31017HS2 Found transformer W10836753 and capacitor W10850446 Outer case/cover damage minor burn damaged Nut plates fell inside ; ordrng 1 W10821385 (hard-mount) and 1 W10836753 (transformr) and 1 W10850446 (capactr-mg) and 2 W11122643 (INSTALL NUT UNDER COVER)s