Near Upland, CA 91784
Tyler
Job Details: 03/09/2020
WASHER MAYTAG MVWC6ESWW1 Customer stated that the unit is not apinning. Found failed basket drive and clutch. Customer declined estimate.
Near Selma, CA 93662
Jonathan
Job Details: 03/09/2020
WASHER MAYTAG MVWB835DW4 Installed valve and control tested working to spec
Near Dinuba, CA 93618
Jonathan
Job Details: 03/09/2020
DRYER MAYTAG MGDC465HW0 Found roller bad replaced with kit tested working to spec
Near Farmersville, CA 93223
Frank
Job Details: 03/09/2020
WASHER WHIRLPOOL WFW6620HW0 Customer stated that the display always says locWon’t turn offPerformed diagnostics Checked components Needs new up control board Will return to install both parts; ordrng 1 W11294803 (cntrl-elec)
Near Fowler, CA 93625
Jonathan
Job Details: 03/09/2020
DRYER MAYTAG MEDC465HW0 Found high limit bad replaced tested has a vent restriction also needs to be cleaned
Near Fresno, CA 93727
Timothy
Job Details: 03/09/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ07 Installed parts tested unit . Unit checks ok.
Near Fresno, CA 93737
Timothy
Job Details: 03/09/2020
DRYER WHIRLPOOL WED6620HC1 Checked power to the u it and found 0vac between L1 and N and 120 vac between L1 and L2. Instructed customer to contact an electrician.
Near Visalia, CA 93291
Frank
Job Details: 03/09/2020
WASHER WHIRLPOOL WTW8040DW4 Customer stated washer lid won’t lock Noticed a lot of dents on the side of washer Plus Door lid isn’t flushed Hinges is bent on right side Front of washer is out of alignment there is a huge gap making door not to lock Called whirlpool tech line Rep name is Bruce Explained situations about washer. Reference number 7727318894 . Bruce says that the customer has to call customer service to report the damage To be coveredI explained too Mr Felix he calling today
Near Arroyo Grande, CA 93420
George
Job Details: 03/09/2020
REFRIGERATOR KITCHENAID KRFC604FSS01 Found refrigerator running no cooling need to replace seal system ok to order parts need a seal tech for repair .; ordrng 1 W11099748 (evaporator) and 1 W11291123 (evaporator) and 1 W11393142 (COMPRESSOR)
Near Avenal, CA 93204
Enrique
Job Details: 03/09/2020
WASHER WHIRLPOOL WTW5000DW3 "Previous visit I replaced inlet valve . Customer concerns , washer not filling enough water . Found no error codes . Tested it in quick wash cycle , customer was present . The washer completed wash cycle as designed . No leaks . Needed instructions ."
Near Pismo Beach, CA 93449
George
Job Details: 03/09/2020
WASHER WHIRLPOOL WTW5000DW2 Found washer control non responsive need to replace control board and latch ok to order.; ordrng 1 W10770866 (knob asm-t) and 1 W11116590 (cntrl-elec) and 1 W11307244 (latch)
Near Santa Maria, CA 93454
George
Job Details: 03/09/2020
RANGE WHIRLPOOL WFG505M0BW2 Found center burner not starting found electrode unplug reposition retested check out ok complete. No dents or dings cause by tech.
Near Arroyo Grande, CA 93420
George
Job Details: 03/09/2020
MICROWAVE KITCHENAID KMBP100ESS01 Found microhood not powering up need to replace control board ok to order part .; ordrng 1 W10588761 (panl-cntrl)
Near Montebello, CA 90640
Juan
Job Details: 03/09/2020
WASHER MAYTAG MVWX655DW1 "Unit is making noise intermittently, noise coming from gearcase. Gears not lining up properly 100%of the time. Washplate bolt is not coming off, will need to be broken off. Gearcase and related parts need to be replaced.; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10752187 (screw) and 1 W10902814 (washplate) and 1 W11035751 (gearcase)"
Near Morro Bay, CA 93442
George
Job Details: 03/09/2020
MICROWAVE KITCHENAID KOCE500ESS08 Found microwave f1e5 inverter issue. Reposition connectors retested check out ok complete. No dents or dings cause by tech.
Near El Monte, CA 91732
Juan
Job Details: 03/09/2020
WASHER WHIRLPOOL WFW75HEFW0 "Door is sagging/dropping, it needs to be lifted every time to lign up with the door lock. Unit is in a small room, with a utility closet in front of it that only allows the door to open to 45 degrees. Advised customer not to use the door as support when loading or unloading unit.; ordrng 1 WPW10208275 (door-inner)"
Near Glendale, CA 91020
Leon
Job Details: 03/09/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 Cx states that unit is not working properly.After running diagnostic check find that ice buildup in fresh food section by the evaporator.Service pointer W11092686CCx needs to defrost the prior next visit schedule..
Near Montebello, CA 90640
Juan
Job Details: 03/09/2020
WASHER MAYTAG MVWB765FW2 "Found lid cracked at left hinge. Replaced lid, checked lid operations, lid opening and closing properly. Ran diagnostics, all units operations are working fine at the time of service."
Near Modesto, CA 95358
Lance
Job Details: 03/09/2020
FREEZER WHIRLPOOL WRF736SDAM13 "Parts not in, we will return once parts arrive"
Near Oakdale, CA 95361
Lance
Job Details: 03/09/2020
OVEN WHIRLPOOL RBS305PDQ17 "Fixed- faulty thermostat. replaced blower motor and thermostat per Project S16122, SP 4317445. Fully labor and parts covered. Unit uninstalled on arrival for repair, customer responsible for reinstalling. Unit should be fully operational upon installation and tested."
Near Modesto, CA 95351
Lance
Job Details: 03/09/2020
WASHER WHIRLPOOL WTW7500GC2 Needs work- found power cord has a rip/tear causing abnormal operation and only 92vac to control board. We will need to re route with new power cord to fix this issue. ; ordrng 1 W10859955 (power cord)
Near Modesto, CA 95355
Lance
Job Details: 03/09/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Fixed-found faulty diffuser not operating properly open close. Liquid temps fridge @ 43df a little high. Replaced diffuser and confirmed proper operation. Cool air is now entering fridge area, allow up to 24hrs for proper cooling"
Near Modesto, CA 95350
Lance
Job Details: 03/09/2020
OVEN KITCHENAID KOSC504ESS00 "Fixed- replaced faulty thermal fuse, ran and tested. Unit is now fully operational, and working as designed. Fully heating"
Near Merced, CA 95340
Kenneth
Job Details: 03/09/2020
DRYER WHIRLPOOL WED7500GW0 Panel again is bowed outwards. Will need another panel. Informed customer to be mindful of the amount of weight being placed on door. Ordering panel. Did not reschedule due to availability. Removed 1 screw out of each door hinge to give use of the dryer to the customer. ; ordrng 1 279659 (Panel)
Near Modesto, CA 95351
Lance
Job Details: 03/09/2020
DISHWASHER MAYTAG MDB8979SFZ2 Fixed- replaced lower spray and and upper. Ran and tested. Water now reaching the top rack ok. Unit is now fully operational and working as designed.
Near Ceres, CA 95307
Lance
Job Details: 03/09/2020
WASHER WHIRLPOOL WTW7000DW4 "Fixed- replaced faulty valve housing assembly. Ran calibration and passed, auto test passed. Unit is now fully operational, and filling with water ok. Tested with clothing, and ok."
Near Atwater, CA 95301
Kenneth
Job Details: 03/09/2020
DRYER MAYTAG MEDB835DW4 Found unit making a whirling noise. Found a pair of clothing got stuck in blower wheel. Removed and tested. Found idler pulley making noise. Replaced. Unit is working properly.
Near Atwater, CA 95301
Kenneth
Job Details: 03/09/2020
M/W OTR WHIRLPOOL WMH53520CS6 Installed fuse and interlocks. Tested. Unit is now working properly. Customer approves function at this time.
Near Los Angeles, CA 91604
John
Job Details: 03/09/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 "Replaced a failed icemaker, and a broken ice maker bin. And valve. The ice started harvesting before I left. The refrigerator tested good. The customer doesn’t like how warm the water comes out of the dispenser. 57 degrees."
Near Yucaipa, CA 92399
Rod
Job Details: 03/09/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Icemaker will not stop making iceConfirmed Bailing arm not seated to stall actuator in icemaker ......continuous ice production will result.
Near San Dimas, CA 91773
Stephen
Job Details: 03/09/2020
DISHWASHER KITCHENAID KDTE254ESS1 "Ran diagnostics. Found tub seal coming off. Replaced tub gasket. Gasket too short. Needs upper rack tracks, gasket,and adjusters per service pointers W11296667 and W10914584B. S-code S22916 parts and labor. ; rqstng P&A on 1 W10300924V (GASKET) and 1 W11259785 (TRACK- LH) and 1 W11259786 (TRACK- RH) and 2 WPW10546503 (ADJUSTER)s"
Near Glendora, CA 91741
Stephen
Job Details: 03/09/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Replaced fill valve, filter housing. Installed pressure regulator and PEX tubing. Reservoir tube to fill valve inlet too short. Needs reservoir. ; ordrng 1 W11168758 (RESERVOIR- WATER)"
Near Fresno, CA 93711
Irvin
Job Details: 03/09/2020
REFRIGERATOR KITCHEN AID KBSD612ESS01 "The lower freezer drawer cover won’t stay secured. Replaced the face, holds firmly. All ops normal."
Near Pasadena, CA 91106
Francisco
Job Details: 03/09/2020
DISHWASHER WHIRLPOOL KDTM354DSS0 "Checked unit found thermal event on control board relay. Ordering relay and harness to correct issue. Informed cx I cannot performed full diagnostics until control board is replaced. .; ordrng 1 W10566915 (harns-wire) and 1 W10854216 (cntrl-elec)"
Near Victorville, CA 92392
Cesar
Job Details: 03/09/2020
WASHER WHIRLPOOL WTW8500DC2 Bolt retaining rotor has backed off causing stator to move excessively this cause control to read off balance and stop spin cycles. Tighten bolt and added lock tight to bolt to keep it from backing off again . Calibrated and tested good
Near Bakersfield, CA 93314
Erick
Job Details: 03/09/2020
DRYER WHIRLPOOL WGD9600TW0 "Called unit and found unit with F1 error code. Tested motor, control board, resistors. Found unit with bad control causing failure. Replaced with new controller. Re-tested it with customer and unit cycled heater with no errors. Job complete"
Near South Pasadena, CA 91030
Francisco
Job Details: 03/09/2020
REFRIGERATOR KITCHENAID KRFC300ESS01 Checked unit found cx referring to insulation coming out of corner on both doors. It is coming from the seam is between liner and plastic cover on bottom of refrigerator doors. Informed cx I could try to remove as much as I can with a blade. Cx did not want to do this. She requested doors replacement. I contacted tech line they did not advised to replaced doors. Informed cx I work within certain guidelines and referred her back to cx service. Also educated cx on air flow as she complaint of food freezing in ffc when she placed items all the way to the back of the unit informed her the back is used as air channels and is not recommended to place items all the way in the back. Unit checks ok at this moment. She will call kitchen aid.Sr#7727321021 JK
Near Altadena, CA 91001
Francisco
Job Details: 03/09/2020
KITCHEN WHIRLPOOL WDT750SAHZ0 "Checked unit found left side cable broken. Removed and replaced cable kit, unit now checks ok."
Near Pasadena, CA 91104
Francisco
Job Details: 03/09/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Checked unit found no error codes. Found bottom spray arm obstructed on one end. Removed food debris. And tested unit now working as designed.Sr#7727322792 David
Near Pasadena, CA 91107
Francisco
Job Details: 03/09/2020
WASHER WHIRLPOOL WFW5620HW "Checked unit found error codes f9 e1 and f8 e3. Drained unit, tested drain pump found no issues. Found installation issue on drain hose. Installer use flexible rubber hose that kinks obstructing flow of water out the drain. Informed cx and he will get issue corrected by installer. Also needs to address exhaust issue on his dryer. Unit now checks ok."
Near Clovis, CA 93611
Timothy
Job Details: 03/09/2020
REFRIGERATOR MAYTAG MFI2570FEZ07 Customer does not want the unit to be serviced. Called WPTP (7727227603)to document the customer.
Near Clovis, CA 93611
Timothy
Job Details: 03/09/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Replaced the parts WPTS suggested last visit plus the parts the last tech suspected might be needed. Closed up any area I could find !that would not effect drainage, in the chute assembly. Unit is current not leaking."
Near Santa Ynez, CA 93460
James
Job Details: 03/09/2020
REFRIGERATOR KITCHEN AID KRFC300EWH01 Icemaker not functioning. Would not jump. Ordering new. Will return when part arrives. ; ordrng 1 W10884390 (icemaker)
Near Fresno, CA 93730
Timothy
Job Details: 03/09/2020
DISHWASHER JENN-AIR JDTSS247HS0 customer states that sometimes the sanitize light is on solid and sometimes it is flashing. Unit does not have any stored fault codes. Called WPTS( 7727075055/ 2nd time 7727323981) I was told that Flashing means the unit did not reach the desired temper after 40 minutes of trying . After 40 minutes the unit moves on and the led flashes. Since there are no faults and the element is coming on during the service test the incoming water temp is what causes this issue. WPTS states this unit is working as designed and has stated that the customer should call WP customer care with any questions.
Near Los Angeles, CA 91436
Randy
Job Details: 03/09/2020
REFRIGERATOR KITCHENAID KBFN502ESS00 Replaced cam and bushing. Now working as designed job complete.
Near Lompoc, CA 93436
James
Job Details: 03/09/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Unit has control not fully closing casing cold air to freeze items in fridge. Ordering new control. Will return when parts arrive. ; ordrng 1 WPW10196393 (damper control assy)
Near Los Angeles, CA 91436
Randy
Job Details: 03/09/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Food freezing in the fridge. Ran test on fan worked but wouldn’t let me change to 3 replaced ui same issue. . Called techline. Found freezing food on the left side closer to the wall. Found high water content freezing and also cx covered thermistor area. Took quick pics and documented. Tested fridge and has restricted airflow due to overflow of food. Cx over load.Sr#7727321114
Near Los Angeles, CA 91316
Randy
Job Details: 03/09/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Found concerndetergent won’t dissolve. Ran test filled with water and door did latch but motor won’t run needs new pump n motor. Replaced w pre Id part. Tested. Works now as designed. No leaks. Job complete. Gave cx instruct on use and care.
Near Santa Maria, CA 93455
James
Job Details: 03/09/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Found unit freezing items in fridge due to bad control. Quoted for replacement of control.
Near Turlock, CA 95380
Cruz
Job Details: 03/09/2020
WASHER WHIRLPOOL WFW6620HC0 "Needs more work- found buttons at UI not responding seems to be stuck, will no start, only problem with unit. ; ordrng 1 W11324037 (cntrl-elec)"
Near Paso Robles, CA 93446
Tom
Job Details: 03/09/2020
WASHER WHIRLPOOL WTW5000DW1 "Visual inspection shows liquid leaking on interior walls of unit, visual inspection of Tub Ring shows dislodged. No damage to Tub Ring, reinstalled Tub Ring, reassembled unit, entered diagnostics, found no error codes. Ran diagnostic tests, all components functional, check okay. Ran recalibration cycle, check okay. No damage to unit or home from tech, job complete."
Near Turlock, CA 95382
Cruz
Job Details: 03/09/2020
WASHER MAYTAG MVWB835DC3 "Fixed- installed all new parts (valve, panel cntrl, cntrl elec) put unit in a diagnostic test 51 it passed, calibration test 52 passed, no codes, no leaks, unit is working as designed, cx ok repair."
Near Paso Robles, CA 93446
Tom
Job Details: 03/09/2020
REFRIGERATOR WHIRLPOOL WRT318FZDW05 "No light to unit, no power. Voltage check at outlet shows 120VAC. Visual inspection of wire harness of power cable shows disconnected wiring. Secured wires, plugged in unit, check okay. No damage to unit or home from tech, job complete."
Near Turlock, CA 95380
Cruz
Job Details: 03/09/2020
WASHER WHIRLPOOL WTW4816FW2 "File # 7727318390 Andrew from whirlpool tech line has documented that cx claims unit is ripping there shirts when washing, look as pics, checked unit for codes found none, found edges to be sharp causing unit holes in shirts, removed bad one and installed new one (agitator, screw, ) put unit in a diagnostic test mode it completed filled, wash, drain, spin, I then informed cx on proper loading, and how each cycles works, unit is working as designed, cx ok repair."
Near Oxnard, CA 93036
Hector Zuleta
Job Details: 03/09/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Customer was concerned of frost buildup in the freezer compartment. I checked the unit and I found a gap in the freezer compartment door gasket also very noisy freezer door rails. Adjusted freezer door gasket and ordered: Drawer Gear Kit (12002497), Slide Door (W11265130)X2, Adapter Slide: LH (WPW10284684), RH (WPW10284685).Allow (2) counts for this repair.; ordrng 1 12002497 (gear (left)) and 2 W11265130 (slide)s and 1 WPW10284684 (bracket) and 1 WPW10284685 (bracket)"
Near Winton, CA 95388
Cruz
Job Details: 03/09/2020
WASHER WHIRLPOOL WTW4850HW1 "Fixed - installed new part ( pulley cover) put unit in a diagnostic test mode it completed filled, wash, drain, spin, no grinding sound, no codes, no leaks, unit is working as designed, cx ok repair."
Near Visalia, CA 93277
Chase
Job Details: 03/09/2020
DRYER WHIRLPOOL WED5000DW2 Installed new dryer repair kit. Unit now running smoothly with no more screeching sounds. All ops testing normal. Job complete.
Near Tipton, CA 93272
Chase
Job Details: 03/09/2020
DISHWASHER KITCHENAID KDTE334GPS0 "6-4, 2-1, 3-3, found connector to drain pump came undone. Reconnected and secured. Also cleared drain tube of blockage. All ops now testing normal. Job complete."
Near Oxnard, CA 93030
Hector Zuleta
Job Details: 03/09/2020
WASHER MAYTAG MVWB755DW0 "Customer is concerned of washer not draining. I set the unit in diagnostic and there was a F9E1 code (Drain pump system problem, Long Drain). I checked the unit and I found a stuck Drain Pump. Replaced Pump (WPW10581874). Tested ok."
Near Camarillo, CA 93010
Hector Zuleta
Job Details: 03/09/2020
DISHWASHER WHIRLPOOL ADB1400AGW1 Replaced: Motor & Pump Assembly (W10888591). Tested ok.
Near Camarillo, CA 93012
Hector Zuleta
Job Details: 03/09/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Replaced: Evaporator Fan Motor (WP2315549), Bushings (WP2176759), Evaporator Fan Blade (WP2169142), Gasket (WP2304241), Gasket (4388500). Tested ok."
Near Lancaster, CA 93534
Jonathan
Job Details: 03/09/2020
DRYER MAYTAG MGDX655DW2 Found defective timer.; schdld next appmnt for 3/9 MON !
Near Modesto, CA 95357
Cruz
Job Details: 03/09/2020
RANGE KITCHENAID KFED500EBS03 "Fixed- installed new part (cntrl elec) and touched upper oven pre whirlpool, oven temperature are at point with no issue, unit is working as designed, cx ok repair."
Near Tehachapi, CA 93561
Patrick
Job Details: 03/09/2020
WASHER WHIRLPOOL WFW5620HW0 Found the unit leaking. Coming from the back. Only evident situation is leaking valves. Removed and replaced both. Tested unit. All ops chedked good
Near Arvin, CA 93203
Patrick
Job Details: 03/09/2020
RANGE WHIRLPOOL WFG505M0BS2 Found the unit having issues with not getting to temp always. Intermittent issue. Sometimes the food cooks just fine. Other times it cooks just fine. Needs new ignitor and sensor. Removed and replaced ignitor and sensor. Tested unit. All ops checked good
Near Arvin, CA 93203
Patrick
Job Details: 03/09/2020
REFRIGERATOR WHIRLPOOL WRT318FZDW05 infested unit.Documented with trade partners spoke to 7727279993 Kenetha
Near Los Angeles, CA 90077
Isidore
Job Details: 03/09/2020
DISHWASHER KITCHENAID KDPE234GPS0 "Found dishwasher tilting forward, upper rack rolling forwards. removed bottom panel adjust leveling legs until level , rack not coming out or rolling forwards on own.Reinstalled bottom panel , customer instructed and corrected installation error. Dishwasher working as designed at this time."
Near Rosamond, CA 93560
Jonathan
Job Details: 03/09/2020
WASHER WHIRLPOOL MVWB835DW4 Replaced defective gearcase. Tested unit and is working properly
Near Nipomo, CA 93444
Alejandro
Job Details: 03/09/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Found the unit frost on suction line, rep evaporators fan motors, valve, dryer and cntrl elec, charge refrigerant unit work normal; pckd up 1 W10913906 (coupler 1/4)"
Near Oak Park, CA 91377
Aaron
Job Details: 03/09/2020
WASHER WHIRLPOOL WFW97HEDC0 The concern is no matter what is in there the unit will not go to the final spin , did not find anything wrong with the installation of parts went in diagnostics the unit does spin out in high-speed no codes found no F code after the test put in five towels set to a rinse and spin the unit goes to 11 minutes and then goes to One minute and turns off. Called tech line reported the findings he said going to engineering and they will get back to me with a solutionI let the customer know what was said and the tech lines sending it to engineering SR#7727323616; schdld next appmnt for 3/13 FRI !
Near Los Angeles, CA 91316
Isidore
Job Details: 03/09/2020
HOME LAUNDRY WHIRLPOOL WET4027HW0 Kathy SR#7727321270 Found dryer hard too open. loosen catch too allow customer to open and close door to her satisfaction. Dryer operation is working as designed
Near Beverly Hills, CA 90210
Isidore
Job Details: 03/09/2020
OVEN KITCHENAID KBMS1454BWH-0 "Bruce SR 7727322522Dustin Sr 7727303459Found and verified door seal issue, leaking water and stains inner door. parts door assembly W10141644 and door gasket 8205789 NLA, no corrosion visible. Customer advised to call customer service, for a resolution"
Near Oxnard, CA 93035
Aaron
Job Details: 03/09/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 " replaced the separator and pads , ice door asm , tested operating normal at this time"
Near Lemoore, CA 93245
Enrique
Job Details: 03/09/2020
DRYER WHIRLPOOL WED5000DW2 "Inspected whirlpool dryer . Customer concerns , not powering on . Found shorted element and thermal fuse . Installed new parts . Retested it . All functions tested normal .; used 1 279838 (ELEMENT) from stock"
Near Hughson, CA 95326
Lance
Job Details: 03/09/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 "Replaced evaporator per tech line request., charged to manufacturing spec, unit has began cooling. allow up to 36hrs for cooling."
Near San Dimas, CA 91773
Stephen
Job Details: 03/09/2020
WASHER MAYTAG MVWX655DW2 "Ran diagnostics. No error codes found. Water hammer when hot water is running. Replaced hot fill valve. Customer has high water pressure. 115 PSI. Instructed customer to call plumber to replace pressure regulator. Fills, agitates, drains, rinses,dispenses, and spins properly. Complete."
Near Pomona, CA 91768
Stephen
Job Details: 03/09/2020
WASHER MAYTAG MVWX655DW1 "Ran diagnostics. Had f8e1 error code. Cleared error code. Found hot valve stuck closed. Replaced hot inlet valve, flushed lines.Ran auto test cycle. Fills, agitates, drains, rinses, dispenses, and spins properly. Ran calibration. Advised customer to replace fill hoses with rubber or braided nylon hoses. Complete."
Near Thousand Oaks, CA 91362
Aaron
Job Details: 03/09/2020
REFRIGERATOR KITCHENAID KFCS22EVMS00 Customer instructed unit is cooling good operations ok freezer temperature is it -2° fresh food section is at 36°F unit is cooling correctly customer thought their unit was not cooling correctly because they found it in the freshman section at a high temp about 42 to 46° and it took it almost 2 1/2 hours to cool down back down to normal temperatures I let the customer know that this could happen after defrost and also putting produce and can produce a lot of higher temperatures for us more time but the unit is mechanically cooling correctly at this time
Near Los Banos, CA 93635
Kenneth
Job Details: 03/09/2020
WASHER WHIRLPOOL WTW5000DW0 Found unit not washing. Stripped teeth on washplate. Ordering new washplate. Rescheduled customer for monday 3-9-20; ordrng 1 W10752283 (Washplate)
Near Livingston, CA 95334
Kenneth
Job Details: 03/09/2020
WASHER MAYTAG MVWX655DW1 "Installed gearcase, hub, and washplate. Tested unit. Unit is now working properly. Customer approves function at this time."
Near Los Banos, CA 93635
Kenneth
Job Details: 03/09/2020
WASHER MAYTAG MVWC565FW0 Found unit not spinning due to bad belt. Belt broke. Ordering g new drive belt.
Near Newman, CA 95360
Kenneth
Job Details: 03/09/2020
MICROWAVE WHIRLPOOL WMH31017HS2 Found unit with hood light out. Unit did not turn on. Replaced control socket and bulb. Tested. Unit is working properly. Customer approves.
Near Fresno, CA 93704
Irvin
Job Details: 03/09/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Replace shelf and tray. Tray stays in place shelf lights. All ops normal.
Near Fresno, CA 93704
Irvin
Job Details: 03/09/2020
DRYER MAYTAG MEDB765FW0 Cx reports the dryer is staging clothes. Found bad roller flat spot causing warped rotation. Installed dryer kit. Ran unit dryer runs even. All ops normal.
Near Lancaster, CA 93535
Jonathan
Job Details: 03/09/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Found defective light module ; ordrng 1 W11205083 (module) and 1 W11205083 (module) and 1 W11205083 (module)
Near Fresno, CA 93705
Irvin
Job Details: 03/09/2020
WASHER WHIRLPOOL WTW4850HW1 "Removed power from the washer. Open console. Replaced valve. Test for flow passed. Calibrated unit, all ops normal."
Near Paso Robles, CA 93446
Tom
Job Details: 03/09/2020
DISHWASHER WHIRLPOOL WDT970SAHV0 "Found Lower Spray Arm dislodged from Sump, reinstalled, ran unit, becomes dislodged, no change, order Lower Spray Arm./Spray Arm - (W10837249)/NOTE - PART NUMBERS FROM RELIABLE, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY; ordrng 1 W10837249 (spray arm lower)"
Near Upland, CA 91786
Tyler
Job Details: 03/09/2020
REFRIGERATOR WHIRLPOOL WRS588FIHW00 Customer stated that the difusser is making noise. Check difusser and found
Near Santa Clarita, CA 91350
Raymond
Job Details: 03/09/2020
WASHER MAYTAG MVWB835DW4 "Upon arrival unit squealing when in agitate. Found stripped washplate, replaced and tested, with load unit still makes noise. Can not isolate noise will need to replace drive components.; ordrng 1 W10754448 (clutch) and 1 W10915700 (stator) and 1 W10915701 (rotor)"
Near Claremont, CA 91711
Tyler
Job Details: 03/09/2020
DISHWASHER WHIRLPOOL WDF331PAHB0 Customer stated that the unit will not start. Found strike was bent causing latch to not engage. Fixed strike and calibrated all works good at this time.
Near Tracy, CA 95376
William
Job Details: 03/09/2020
RANGE WHIRLPOOL WFE505W0HS1 "Found unit with bake & broil function, Replaced main control brd, found terminal block burnt from arcing, ordered terminal block parts, instructed cx to purchase power cord for unit. ; ordrng 1 316056000 (sub 5304409888) and 1 W11416047 (WIRE HARNESS) and 1 WPW10245259 (block-term)"
Near Visalia, CA 93292
Frank
Job Details: 03/09/2020
WASHER MAYTAG MVWB765FW1 Customer stated knocking banging noiseHe recorded for me listenNeed gear case assembly Will order ; ordrng 1 W10868473 (gearcase)
Near Manteca, CA 95337
William
Job Details: 03/09/2020
DISHWASHER WHIRLPOOL WDF520PADW7 "F4E3, found no wash pump functions, checked voltage & connections to wash pump, ordered wash pump/motor; ordrng 1 W10906426 (cntrl-elec) and 1 W11025157 (pump&motor)"
Near Templeton, CA 93465
Tom
Job Details: 03/09/2020
DISHWASHER KITCHENAID KDTM354DSS5 "Installed Control Board and OWI, ran diagnostics, no error codes, no leaks detected, check okay. No damage to unit or home from tech, job complete."
Near Visalia, CA 93291
Frank
Job Details: 03/09/2020
REFRIGERATOR KITCHENAID KRFC704FPS01 Customer stated not dispensing water into ice trayAnd the dispenser not giving accurate ounces of waterWill order inlet valve and control board for dispenser; ordrng 1 W11194380 (valve) and 1 W11330487 (panel-ui)
Near Santa Clarita, CA 91321
Raymond
Job Details: 03/09/2020
WASHER WHIRLPOOL MHW5500FW1 "Upon arrival cx states unit is locked out."
Near Visalia, CA 93277
Frank
Job Details: 03/09/2020
REFRIGERATOR KITCHENAID KRMF706ESS00 Customer stated that not cooling refrigerator side Installed condenser fan motor Tested PassedJob completed
Near Riverside, CA 92503
Kevin
Job Details: 03/09/2020
WASHER WHIRLPOOL WTW8500DC5 Unit filling even with unit turned off. Found stuck open solenoid on fill valve. Valve also leaking. Unit needs new fill valve. Ordering part. ; ordrng 1 W11165546 (valve)
Near Bakersfield, CA 93314
Jim
Job Details: 03/09/2020
DISHWASHER KITCHENAID KDTE334GPS0 Replaced tracks per service rework
Near Arcadia, CA 91007
Andy
Job Details: 03/09/2020
REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Lights not turning on, repaired loose wire harness to control board tested unit working properly"