Randy C.

Wahser Maytag Model # MVWB765FW0. Complaint is ERROR CODE E2, F6. Ui unresponsive. Removed and replaced control and ui . Calibrated unit. Unit working properly. W10920541 (CNTRL) and W10919546 (Console).

Daniel L.

Whirlpool Freezer - Model # WRF989SDAM00 Service Performed: Customer had issue with unit not cooling in freezer . Specialist ran diagnosis and found that there was a sealed system leak in the evaporator. Unit had a shorted deli display. Removed and replaced compressor (W10276644-) -- (Wpw10732686--evaporator cover) .

Randy C.

Whirlpool washer model GHW9300PW4. Error code F03. Pump not pumping any water out of unit. Removed and replaced the pump. Unit working properly. Job Completed.

Cher .

Kitchen-aid Freezer-Model # KSRP22FTWH01. Customer complaint- fridge is not cooling. Service performed- Specialist found condenser fan motor not running. Removed and replaced condenser fan; WP2188874 (condenser fan motor).

Randy C.

Microwave Whirlpool Model # WMH32519FB0. Found micro switches to be bad. Removed and replaced switches. WPW10156813 (INTERLOCK) and 3 W10727360 (MICROSWITCH)s

Cher .

Whirlpool Refrigerator-Model # WRS325FDAM04. Customer complaint- Interior lights aren't turning on. Service performed- Specialist found open fresh food and freezer light. Replaced the fresh food side and the freezer. removed and replaced 2 WPW10515058 (light).

Randy C.

Jenn-air Microwave Model # JMW3430DS02. Complaint is Jenn Air Microwave Wall Oven logo falling off. Broil element hanging. ordering 1 WPW10214168 (NAMEPLATE) Removed and replaced name plate broiler element looks bent could not get it into proper place removed and replaced element unit is heating and working properly; Job Completed

Cher .

Whirlpool Refrigerator-Model # WRF989SDAM03. Customer complaint- unit is not making ice. Service performed- Specialist found a no cool code in the ice maker. Freezer temp 23 degrees. Poor frost pattern. Noisy compressor removed and replaced W10276644 (compressor).

Randy C.

Refrigerator Whirlpool. Model # WRS325FDAM04 . Complaint is lights not coming on inside the refrigerator or freezer. need to replace LEDs; ordering 1 WPW10515057 (light) and 1 WPW10515058 (light). Removed and replaced lights unit working properly. Job Completed

Daniel L.

Whirlpool Range- Model # WEG745H0FS Service Performed: Customer having issue with unit left rear burner is not lighting. Specialist ran diagnosis and found burner has very weak spark. Removed and replaced ignitor (W11050467) and the cap (W10837262) Job completed

Cher .

Whirlpool Refrigerator-Model # WRB322DMHV00. Customer complaint- Ice maker connection is damaged. Service performed- Specialist checked unit and found the valve damaged. Pulled unit out and replaced the water valve WPW10498976 (VALVE). Assembled unit and cycled icemaker. Unit is now working as designed.

Randy C.

Roper washer model # RTW4516FW2. complaint is unit is making a loud noise. Unit rattling when trying to wash found inner spin basket separated from shaft has factory defect need to replace inner spin basket; ordering 1 W10554251 (spin basket). Removed and replaced basket unit working properly ; Job Completed

Cher .

Kitchen-aid Range-Model # KSGG700ESS1. Customer complaint- having issues with door and lights not working. Service performed- Specialist checked unit and found the light no working. Removed and replaced 8009 (LIGHT BULB). Also the door was not aligned properly. Adjusted the feet and lighted up door.

Cher .

Whirlpool Refrigerator- Model # KFIS29PBMS00. Customer complaint- Unit is not cooling. Service performed- Checked unit and it was not cooling. Removed drawer on fresh food section and evaporator and cover. Removed and replaced W10276644 (COMPRESSOR) and W10917531 (Evap) . Recharged unit advised customer to wait 24-48 hours to reach proper temperature.

Randy C.

Roper dryer RED4516FW. Complaint does not turn on at all. Unit just stopped working out of no where. Unit not working will not spin checked power , power is good checked fuses found blown thermal fuse replaced fuse unit working properly. used 1 WP3392519 (THERMAL FUSE) from stock, Job Completed

Randy C.

Whirlpool Dryer Model # WED4800XQ0. Complaint is dryer is not Drying. Inspected and tested unit. Found unit working as designed, found unit heating fine, I did hear knocking sound coming from unit. I then removed front panel and drum and found rollers to be bad, replaced old ones with new ones from SP (4392065) dryer repair kit, reassembled drum and front panel tested unit, unit is fine. ; used 1 4392065 (DRYER REPAIR KIT) from stock, Job Completed

Randy C.

Dryer Whirlpool Model WED4815EW1. Complaint is dryer will not power on. Found open lug on power cord at back of unit, removed and replaced power cord, tested unit. unit operating as designed

Randy C.

Whirlpool dryer Model # MDE8600AYW. Complaint is dryer not turning on. Found thermo fuse open, ordered fuse for unit. WP33001762 (fuse- ther). Replaced thermo fuse, checked air flow, dryer heating OK; Job Completed

Randy C.

Randy C.

Maytag dryer Model # MEDB835DW3. Complaint is unit door has to be closed several times before it would start and also not drying properly. Unit intermittently won’t start cycle, no codes found, checked connections, bumping door in order for door switch to get unit to start, ordered control board & door switch, ordrng 1 W10827974 (cntrl-elec) and 1 W11036551 (DOOR SWITCH). , Replaced main control & door switch, unit powers on OK. Job complete.

Cher .

Whirlpool Washer-Model # WDT780SAEM2. Customer complaint- Water dripping from underneath dishwasher. Service performed- Specialist found when the door is open all the way down it doesn’t stay completely flat, the door has like angle. Removed and replaced 1 8194001 (mount,door balance) and 1 W10300924V (door seal) and 1 WP8534853 (door hinge) and 1 WP8534854 (door hinge).

Cher .

Whirlpool Refrigerator- Model # KRFC704FPS00. Customer complaint- Ice maker not releasing ice. Service performed- Specialist checked unit and found pack with ice, also damaged ice bucket. Installed new ice maker and ice container. W10910401 (ice-contnr), W10908391 (Icemaker).

Randy C.

Refrigerator Kitchen-aid Model # KRMF706EBS01. Complaint is unit is having ice dispenser issues. Replaced auger motor W10822606 (MOTOR) , ice bucket & plate W11129522 (Ice Container), W11188517 (Plate), ran dispenser , tested OK, adjusted temp settings. Job complete.

Cher .

Roper Washer-Model # RTW4516FW1. Customer complaint- washer not agitating. Service performed- Per specialist customer states unit gets stuck on ash cycle and will not cycle past wash selection. F8E1-long fill fault. Cold water fill hose water valve is broken, water line blew off and flooded unit controls. Unit was unplugged. Cx states unit gets stuck on ash cycle and will not cycle past wash selection.F8E1-long fill faultCold water fill hose water valve is broken, water line blew off and flooded unit controls. Removed and replaced control board W11124712 (control).

Cher .

Maytag Washer-Model # MVWB835DW1. Customer compliant- unit is not spinning clothes are still wet after cycle. Service performed- Bad odor coming from unit F0e5 off balance fault stored. Cleared codes and ran service test 51 Unit operates with no issues.Found customer overloading unit with sheets. Explained proper load size and loading procedure.

Cher .

Maytag Washer-Model # MVWB880BW0. Customer complaint- Washer is making a whistling and squeaking during spin cycle. Service performed- Specialist dropped motor cover and inspected for anything rubbing and found no issues. All hardware is tight. Removed wash plate and found all hardware tight. Noise determined to be normal due to infield service repair.Ran unit through auto diagnostics cycle and unit performed as intended.

Cher .

Kitchen-aid Oven-Model # KEBS277BSS00. Customer complaint- Oven temperature is to cold. Service performed- Specialist entered diagnostics and fault F3E0 was stored.- main oven sensor open or shorted. Removed and replaced WP74008369 (sensor- ov).

Cher .

Whirlpool Washer-Model # WTW5000DW1. Customer complaint- Unit stops around the rinse cycle and it starts beeping. Service performed- Specialist said customer states unit is stuck mid cycle with “rinse” flashing. Ran unit through diagnostics and found motor fault code. Inspected drive motor and found play in motor pulley. Removed and replaced W11158831 (capacitor) and WPW10006487 (motor-drve).

Cher .

Maytag Refrigerator-Model # M8RXEGMAB01. Customer compalint- complete cooling loss. Service performed- Specialist said customer stated fridge isn’t getting cold enough. Fresh food and freezer are not cold enough. No ice build up on cap. Evap has good frost pattern. Weak evap fan motor. Removed and replaced WP2315539 (motor-evap).

Cher .

Maytag Washer-Model # MVWC565FW1. Customer complaint- Unit takes to long to fill. Service perfromed- Specialist stated customer says barely any water comes out. Inspected unit and found no operational or unusual issues with unit. Operates as intended. Customer states old unit filled tub full of water and newer unit does not. Referred customer to manufacture.

Cher .

Whirlpool Dryer-Model # MLG2000AWW. Customer complaint- Dryer wont heat. Service performed- Specialist found unit not heating and with a bad timer. Removed and replaced WP33002109 (timer).

Cher .

Jenn-air Oven-Model # JJW2730DS01. Customer complaint- Bottom door is locked. Service performed- Specialist found no power and door is lock after a self clean cycle. Client was using self clean cycle and then unit shut off. Found bad thermal fuse cooling fans are working and speed is good. The issue is that bottom cabinet drawer is overlapping the bottom oven trim causing poor ventilation. Pulled oven out and replaced thermal fuse from truck stock. Reinstalled oven both ovens are working and heating properly. Both door latchs are working. Advised client when using oven to open bottom drawer to let oven vent out properly Both ovens reach preheat temp and cycling properly. used 1 WPW10545255 (FUSE-THRML) from stock

Cher .

Whirlpool Freezer-Model # WZF34X16DW01. Customer complaint- Making loud noise. Service performed- Specialist found unit making loud noises, found evap motor making loud noises. Removed and replaced control box and fan. Reinstalled cover power up unit freezer is now making normal operation noises. Advised client to allow 24 hrs for unit to reach proper temp.

Daniel L.

Whirlpool Range- Model # WFG505M0BS3 Service Performed: Customer had issue with unit glass shattering. It shattered 5 minutes into pre-heat. Installed new inner glass and tested at 350 degrees .

Cher .

Kitchen-aid Dishwasher-Model # KDFE104DWH4. Customer complaint- unit is leaking from teh bottom right corner. Service performed- Specialist found unit is leaking water need to upgrade rails and door latch doesn’t keep door close. Removed and replaced W10300924V (door seal) and W11048934 (track) and W11048936 (track) and WPW10653840 (door latch).

Cher .

Whirlpool Refrigerator-Model # WRS571CIDM02. Customer complaint- Ice maker not dispensing. Service performed- Specialist found auger gear loose and not engaging with bucket reinstalled auger gear and tighten screws, reinstalled ice bucket. Test unit and dispenser is working properly on crush or cube ice Advised client to allow 24 hrs for a full bucket of ice.

Daniel L.

Jenn-Air Built-In Microwave-- Model # JMC8130DDB Service Performed: Customer had issue with fire inside the unit. Specialist went out for diagnosis only and found damaged wave guide cover. Also found grease throughout microwave- Tested for further problems and found sparking in wave guide and damage to cavity pics. Contacted Whirlpool Safety

Cher .

Kitchen-aid Oven-Model # KODE507ESS02. Customer complaint- Error code popping up customer did hard reset and now unit is not powering on. Service performed- Specialist found unit is always giving error code F1E0 Put unit into test mode and found error code f1e0. Client already did reset with whirlpool customer service and still doing the same thing. Removed and replacedW11093251 (panl-cntrl) and 1 W11179310 (MAIN CONTROL ).

Cher .

Kitchen-aid Dishwasher-Model # KDTE104ESS1. Customer complaint- Not cleaning dishes right. Service performed- Specialist found bad diverted valve removed and replaced pump motor assy WPW10605057 (PUMP&MOTOR). Ran a self test unit completed with no issues No water leaks. Advised client to run hot water 1st and to use jet dry and clean washer once a month with affresh.

Daniel L.

Whirlpool Refrigerator- Model # KRFC704FSS00 Service Performed: Customer had issue with freezer not cooling. Unit was unplugged on arrival. Specialist ran a diagnosis and found an open thermistor. Removed and replaced with new updated main board (W11177683-Cover) & (W1031670-Thermistor) . Evaporator had full frost pattern. Instructed customer to allow 24 hours

Cher .

Whirlpool Dryer-Model # WGD4815EW2. Customer complaint- Unit making thumping sound during use. Service performed- Specialist stated it made a loud noise and won’t tumble after a large blanket was in cycle. Found belt out of pulley, belt still looks good reinstall belt tested dryer and it is working and heating properly. Advised client not to overload dryer.

Cher .

Jenn-air Range-Model # JGC1536BS00. Customer complaint- Cooktop is leaking gas customer can smell it. Service performed- Specialist stated client is smelling gas. Check top burners tubes and orifice and manifold with all valves close and no leaks found with bubbles. Had to remove oven to check gas connections. Checked regulator and elbow and valves and no leaks found Reinstalled oven advised customer to call gas company.

Daniel L.

Maytag Washer- Model # MVWC565FW0 Service Performed: Consumer was having issue with unit leaking and not spinning. Specialist ran diagnosis and found a F7E1 error code. Unit had a loose drive pulley causing the error code and washer not to spin. Instructed customer on proper draining. Unit is working as designed

Cher .

Whirlpool Washer-Model # WTW5000DW1. Customer complaint- Washer is not spinning. Service performed- Specialist found the customer having issues with the unit not wanting to operate properly doesn’t fill and spin out water during . Tried putting it into a drain and spin and it wouldn’t work. I checked errors and none stored. Tested unit and it seemed to operate. Removed and replaced W11116590 (cntrl-elec).

Cher .

Kitchen-aid Dishwasher-Model # WDT710PAHW1. Customer complaint- Detergent and rinse aid dispenser are not working. Service performed- Specialist found the dispenser door broken and will not shut. Removed and replaced WPW10671905 (dispenser).

Cher .

Whirlpool Washer- Model # WFW7590FW0. Customer complaint- Unit not turning, tumbling or spinning. Service performed- Specialist said customer stated the unit wouldn’t wash. Would just stay on like it wants to start and no motor ops. Sounds also not working doesn’t chime when buttons are selected. Customer was able to do one load yesterday and then the next load didn’t work. Checked errors and found f0e1 error which means load detected during clean washer cycle. Customer states she has never ran that load. Specialist started unit with clothes in and it worked. Suspecting control issues. Removed and replaced W10911022 (panel-cntl) and 1 W11201273 (CNTRL-ELEC).

Cher .

Whirlpool Washer-Model # WFW72HEDW0. Customer complaint- the the unit was popping up error codes. Service performed- Specialist checked errors and it was a f3e1 pressure switch fault and a f6e3 communication error. Checked harness between ui and main control, continuity checked good. Pressure hose connected and clear. Air trap good. Removed and replaced WPW10448876 (switch-wl).

Cher .

Maytag Washer-Model # MVWB835DW. Customer complaint- Washer is leaking from the bottom. Service performed- Per specialist customer stating that the clothes aren’t getting clean even on the deep water cycle. Getting white residue on clothes. Needs new controls. Also complained of a leak from under neath. Visually checked under and no signs of leak. Filled and drained washer the stand pipe sounds like it’s almost over flowing. No signs of leak. Removed and replaced W11111453 (cntrl-elec).

Cher .

Whirlpool Dryer-Model # WGD7000DW1. Customer complaint- unit not working at all. Service performed- Specialist found the unit having issues with no motor operation. Took apart and checked all safeties. All checked good. Then had no power to unit when he tried to run with the drum out. Unit is dead. Plug is good. Found a loose connection at the control where the incoming power is. Reconnected blue molex connector.

Daniel L.

Whirlpool Washer- Model # WFW96HEAW0 Service Performed: Customer was having issue with unit leaking water from the bottom intermittently. Specialist ran diagnosis and found an F6E5 error code and a faulty water valve. Removed and replaced with new (Water-Valve-WPW10247306) . Unit is not leaking,

Cher .

Kitchen-aid Refrigerator-Model # KRSC503ESS00. Customer complaint- Ice maker is leaking. Service performed- Specialist found unit was leaking from freezer door. Inspected and found ice maker leaking. Removed and replaced W10873791 (icemaker),

Cher .

Maytag Washer-Model # MVWC200XW2. Customer complaint- Unit is not spinning or draining during cycle but once set to mode it will. Service performed- Specialist stated unit had basket speed fault code. Tested and found bad actuator. Replaced actuator and tested unit. Unit functions normal now. WPW10006355 (ACTUATOR).

Cher .

Jenn-air Refrigerator-Model # JS48NXFXDE00. Customer compliant- Door is not closing properly. Service performed- Specialist stated RC door would not close. Inspected and found no visible obstruction. Contacted techline and discussed issue. Was informed this is most likely a leveling issue with the box being twisted, and specialist should level feet to see if the box will line up. Specialist leveled feet but could not get door alignment proper. Properly installed shelves and tested unit, unit functioned as design.

Cher .

Whirlpool Washer-Model # WTW8900BC0. Customer complaint- Making loud noise when it spins and it leaks water from underneath unit. Service performed- Specialist stated lid would not stay open. Tested and found bad bearing and hinges. Need new hinges and bearing kit. Removed and replaced 1 W10435302 (bearing) and 1 W10842413 (hinge) and 1 W10842414 (hinge) and 1 WPW10544328 (hinge) and 1 WPW10544329 (hinge).

Cher .

Whirlpool Dryer-Model # WGD8900BC0. Customer complaint- Leaving holes in clothes. Service performed- Specialist said customer complaint was small holes in clothing after drying. Contacted techline and was instructed to check for burns and other places that may be causing clothing to get stuck. Inspected and found grill housing and outlet housing with excessive burns that a file could not rectify. Removed and replaced 1 W11117302 (grill-out) and 1 W11129408 (housng-out).

Cher .

Whirlpool Washer-Model # MVWB800VQ0. Customer complaint- bleach dispenser has rust underneath. Service performed- The tub top is rusting and bubbling from both the steam of the hot water and over fill of the bleach. It is not a rust through. Removed and replaced the lid and top left hinge. 1 WPW10119492 (lid), 1 WPW10141682 (hinge).

Randy C.

Whirlpool washer Model WTW6300SW0. Complaint Unable to balance load and it shuts off. Banging noise when trying to spin. Installed new part ( suspension) into unit. Basket banging sides during spin cycle. ( w10820048) suspension. Unit is now working properly.

Daniel L.

Maytag Dryer- Model # MGD5770TQ0 Service performed:Consumer was having issue with unit not actually running cycle but making noises as if it were. Specialist ran diagnosis and found broken belt caused by a failed roller. Removed and replaced rollers, belt and pully with a (DRYER REPAIR KIT-4392067) Unit is working as designed.

Randy C.

WHIRLPOOL REFRIGERATOR MODEL WRX735SDBE02. Complaint is the ice maker is not producing ice also the fridge is making a noise. Installed new part W10882923 (Icemaker) into unit. Water filled mold, I then inspected the following compressor lights cooling temps doors leveling ice and water dispenser gaskets are all working fine. job complete.

Daniel L.

Whirlpool Washer- Model # MVWB765FC2 Service Performed: Consumer was having issue with unit not getting sufficient. Specialist ran diagnosis and found proper water levels . Instructed customer on how to use the unit. Unit is working as designed

Randy C.

Whirlpool refrigerator WRF767SDEM01. Complaint is Refrigerator is not cooling, freezer is thawing out. Removed and Replaced the UI, TL had tech go into diagnostic test 63,64 passed, test 4 passed, compressor and fans will stay on for 30 seconds then turn off. Ordering part UI for unit. ; ordrng 1 W11092503 (PANEL UI). Installed new part ( panel UI ) into unit. I then inspected the following compressor lights cooling temps doors leveling ice and water dispenser gaskets are working fine. Job Complete.

Daniel L.

Whirlpool Range- Model # WFG320M0BS0 Service Performed: Consumer was having issue with unit not igniting. Specialist ran diagnosis and found that the unit is getting gas but does not have a spark. Replaced (BURNR-HEAD-WPW10515455). Unit is now working as designed.

Daniel L.

WHIRLPOOL WASHER - MODEL # WFW9500TW02 SERVICE PERFORMED: Consumer was having issue with unit giving an F21 error code. Specialist ran diagnosis and that there was debris getting stuck in drain pump. Removed obstruction and unit is now working as designed.

Daniel L.

Whirlpool Refrigerator- Model # WRT541SZDW00 Service Performed: Customer was having issue with unit cooling. Specialist ran diagnosis and found there is no air getting down to the refrigerator compartment. Unit is not defrosting which was caused by a faulty freezer harness. Defrosted unit, removed and replaced with (HARNESS --W11161901) , Unit is now working as designed.

Daniel L.

Whirlpool Dishwasher- Model # WDF520PADM7 Service Performed: Customer was having issue with detergent dispenser not opening correctly. Specialist ran diagnosis . Found water not entering unit because float switch was stuck. Adjusted float accordignly and unit is now working as designed.

Cher .

Maytag Oven-Model # CWG3600AAS13. Customer complaint- The bake button not working. Service performed- Specialist tested and found bad control. Replaced control an WTW8900BC0d tested unit and it checks okay.

Cher .

Whirlpool Refrigerator-Model # WRF736SDAM13. Customer complaint- Icemaker not making ice. Service performed- unit not cooling found unit has frozen evap defrosted evaporator removed and replaced evap fan and bad bimetal WPW10514110 (MOTOR-EVAP)

Daniel L.

Maytag Dryer - Model # MEDX655DW1 Service Performed: Customer was having issue with unit not heating during cycle. Specialist ran diagnosis and found that unit was getting proper voltage. Also found open Thermal -Cutoff -reset cutoff and unit is now working properly.

Cher .

Whirlpool Dishwasher-Model # WDT750SAHZ0. Customer complaint- unit will not start. Service performed- Specialist said customer states unit would not operate found unit was dead found loose connection on main connector voltage for control re secured connection.

Cher .

Whirlpool Refrigerator-Model # WRS325FDAM02. Customer complaint- Sputters an drips but does not flow steadily. Service performed- per specialist customer states housing to filter is broken W10862460 and sometimes unit does not dispense water after she gets ice and it’s very inconsistent couldn’t get it to fail but customer states that it’s only when they switch from water to ice WPW10397958 WPW10179146 EDR1RXD1 1 EDR1RXD1 (water filter) and 1 W10862460 (housing) and 1 WPW10179146 (valve-inlt) and 1 WPW10397958 (cntrl-elec). removed and replaced parts listed.

Cher .

Whirlpool Dryer-Model # MGT3800XW1. Customer complaint- Unit not starting. Service performed- Specialist stated upon arrival dryer no operation receiving 50v on white to blue on motor per tech line loosing voltage replace switch and time 1 WP3391902 (switch-lid) removed and replaced.

Cher .

Maytag Dryer-Model # MGDB950YW3. Customer complaint- Unit not heating. Service performed- Specialist said the unit was not heating. Removed and replaced high limit cut off WP8573713 (CUTOFF-TML) and thermal fuse WP3390719 (FUSE-THRML) and tested unit.

Cher .

Kitchen-aid Icemaker-Model # KUIS15NRTB2. Customer complaint- Unit not making ice. Service performed- Specialist said the unit was not making ice. Found grid cutter with broken grid. Removed and replaced 1 WP2313637 (grid-cuttr),

Cher .

Whirlpool Refrigerator-Model # WRF767SDEM01. Customer complaint- Interior lights are not turning on. Service performed- Specialist said the top lights would not come on when door is open. Found loose connection at led harness to the top lights secured connection and tested unit. Unit functions normal now.

Cher .

Kitchen-aid Refrigerator-Model # KRSC503ESS00. Customer complaint- unit making loud humming noise. Service performed- Specialist found unit needs new fan and new control and fresh food thermistors.; removed and replaced1 W10316760 (thermistor) and 1 W10316760 (thermistor) and 1 W11098695 (fan-scroll) and 1 WPW10743957 (cntrl-elec).

Cher .

Whirlpool Washer-Model # MHW3505FW1. Customer complaint- washer getting stuck with 9 minutes remaining. Service performed- Specialist stated upon arrival the unit was leaving clothes wet at end of cycle. Removed and replaced pump MHW3505FW1 and pressure switch WPW10448876 (SWITCH-WL).

Cher .

Maytag Washer-Model # MVWB835DW3. Customer complaint- Unit not spinning and clothes are wet after cycle. Service performed- Specialist found unit was giving a a f0e3 overloaded code and an f0e5 unbalanced load code. Unit functioned normal for all test performed. Instructed customer on proper loading and use of unit.

Cher .

Whirlpool Washer-Model # CHW9060AW0. Customer complaint- washer producing Error codes F28. Service performed- Specialist found F 28 code is miscommunications between the motor control and the main control board. Replaced the motor control WPW10384849 ,unit tested operations after resetting the controls unit is working as designed showed customer how to do the clean washer cycle operating normal now.

Cher .

Whirlpool Washer-Model # WFW9750WW01. Customer complaint- Washer doesn't spin properly. Service performed- Specialist ran diagnostics and found several error codes. Verified error and are good. Also cleaned out the drain pump assembled unit and instruct customer on maintaining unit. Unit is working as design.

Cher .

Kitchen-aid Refrigerator-Model # KSC24C8EYY02. Customer complaint- compressor not working. Service performed- Specialist checked unit and got temperatures. In the freezer temp was 2 Celsius and Refrigerator at 37 f. Unit was making a humming noise from freezer side. Removed drawers and found the clips to evap cover removed. Also the fresh food section drain clogged. Removed drawers and evaporator cover and used steamer to unclogged. Steam was no unclogging drain. Pulled unit out and removed drain tube and cleared it. Replaced the start device. Assembled unit and ran test 4 on tech sheet. Unit is working as design.

Cher .

Whirlpool Oven-Model # WOD51EC0AS01. Customer complaint- Fan will not turn on. Service performed- Specialist ran diagnostics and found error code. Ran self test and passed. Also the gasket clips on unit are not holding on and sealing properly. Shut power off and removed unit from cabinet. Removed control board and replaced. Assembled unit and replaced glass door and gaskets. Unit is working as design.

Daniel L.

Maytag Washer- Model # MVWB835DW3 Service Performed: Consumer was having issue with unit not agitating properly during cycle. Specialist ran diagnosis and found no error codes. Ran test mode and verified unit is filling and proper agitation. Unit is working as designed.

Cher .

Whirlpool Washer-Model # NTW4516FW1. Customer complaint- clothes are coming out wet. Service performed- Specialist checked unit and found error codes. Ran diagnostics and passed. Customer is using to much soap. F5-E1F0-E2 over suds.

Daniel L.

Whirlpool Dishwasher- Model # WDF520PADB7 Service Performed: Consumer was having issues with unit leaking from the bottom section while in cycle. Specialist ran diagnosis and found the seal of the fill valve not sitting correctly causing water to leak from that specific location. Specialist corrected issue.

Cher .

Maytag Washer-Model # MVWB835DW1. Customer complaint- unit is not operating. Service performed- Specialist said customer states that unit is working properly and that unit is making a noise. Checked unit and ran diagnostics found error codes, diagnostics passed. Couldn’t mimic the same problem customer is having. Unit is working as design.

Cher .

Whirlpool Refrigerator-Model # WRF57R18DM00. Customer complaint- unit leaking from inside of the unit. Service performed- Specialist checked unit and found clogged drain tube removed and replaced W1071794 tueb dain.

Daniel L.

Maytag Washer-- Model # MVWB765FW2 Service Performed: Consumer was having issue with unit making a loud rattling noise while agitating. Specialist ran diagnosis and found no error codes. Tested with a load of towels and confirmed normal sound levels.

Cher .

Maytag Washer-Model # MVWB835DW0. Customer complaint- during agitating the unit makes a loud noise and a burning smell. Service performed- Specialist said washer is sitting on a drip tray. The noise is coming from the motor hitting the trays. Adjusted legs and suggested to the customer to install anti-vibration pads.

Daniel L.

Whirlpool refrigerator - Model # WRX988SIBM01 Service Performed: Customer was having issue with unit freezer section not sealing correctly. Specialist ran diagnosis and found freezer above temp and door not closing correctly. Found failed rail assemblies -- Removed and replaced both rails on both sides W10625067 (bracket); W10625068 (bracket) W10852685 (CLIP) Instructed customer to defrost unit for 48 hours so Evaporator does not freeze over.

Cher .

Maytag Washer- Model # MVWX655DW0. Customer complaint- unit not powering on. Service performed- Specialist set washer in diagnostic and found a F9E1 code( Long drain), also a F7E7 code(Motor unable to reach target RPM). Removed pump and found broken propels. Replaced pump and ran a automatic/manual diagnostic test.

Cher .

Maytag Dryer-Model # MGDB765FW0. Customer complaint- Clothes aren't drying properly or within time limit given when units in drying mode. Service performed- Specialist said customer complaints that when using the auto dry the time elapse is less then 10 min. Checked harness is ok. Removed and replaced sensor and sensing bars.; 1 W11089308 (cntrl-elec) and 2 WP3387223 (electrode)s and 1 WPW10298258 (harns-wire).

Daniel L.

Amana Refrigerator - Model # AFI2539ERM01 Service Performed: Customer was having issues with the unit vibrating at times. Specialist performed diagnosis and found that the cabinet was touching back panel causing the vibration. Moved unit forward and the vibrating stopped.

Cher .

Amana Microwave-Model # AMV2307PFS0. Customer complaint- Interor lights not working. Service performed- Interior lights flicker when open button pushed. Replaced interlock housing top and bottom and all three micro switches. WPW10156813 (INTERLOCK) andWP8206419 (INTERLOCK) .

Cher .

Maytag Washer-Model # MVWB835DW3. Customer complaint- Error codes F3E2 pop up. Service performed- Specialist found long fill code repeatedly thrown. Not enough water filling. F3E2 stored cold and hot water valve has zero flow when opened. Replaced inlet valve assembly. Powered unit on and cleared codes. Ran auto cycle test unit operates as intended.

Cher .

Maytag Dryer-Model # MGD8200FW0. Customer complaint- unit making a rattling noise after unit reaches certain temp. Service performed- Specialist said customer can smell gas when running. Inspect gas line and found to be tight with yellow gas tape. No smell present when unit is not running. Started unit and after unit heats gas smell can be smelled inside the unit cavity as well as blowing out the rear of unit. Flame sensor and gas valve assembly. Removed and replaced 1 W10606694A (lp gas con) and 1 WPW10118347 (valve-gas).

Daniel L.

Whirlpool Refrigerator- Model # WRS325FDAM04 Service Performed: Customer was having issues with unit not making ice. . Tried to cycle ice maker and ice maker would not cycle. I removed and replaced ice maker assembly (WPW10179146) but unit was still not filling. No proper voltage to valve. Removed and replaced (WPW10179146-FILL VALVE)

Cher .

Whirlpool Refrigerator-Model # WRT311FZDW00. Customer complaint- fridge is not cooling. Service performed- Specialist found evap covered in ice. Used steamer and iced evap. Replaced thermostat and bi-metal. Unit now blows cold air to fresh foods unobstructed. used WPW10225581 (DEFROST BIMETAL) and W10866230 (THERMOSTAT) .

Cher .

Whirlpool Dryer-Model # WGD8000DW3. Customer complaint- unit is making a loud noise during cycle. Service performed- Customer states unit begins making noise after unit has been running for approx 20 min. Started unit with dry blanket and no unusual noises on start up. Check vent, found no obstruction. Removed top/front panel and jumped lid switch. Ran unit for 20 min with no unusual noises.

Daniel L.

Maytag Refrigerator- Model # MFX2876DRM02 Service Performed: Customer having issue with unit not cooling in refrigerator cabinet. Specialist ran diagnosis and found frozen evaporator cover not allowing airflow. Thermistor was also out of range. Specialist defrosted evaporator and replaced with new one (-Evap-Motor- W11087438)

Daniel L.

Whirlpool Range - Model # WFG745H0FS1 Service Performed : Customer was having issue with unit glass shattering during mid-cycle. Specialist removed and replaced front door glass (W10909032) and tested temps in broil cycle.

Cher .

Maytag Dryer-Model # MGD7000AG0. Customer complain- Unit is making noise when it starts. Service performed- Unit is making a rattling noise. Found front panel loose screw and also gas line was vibrating against vent. Relocated gas line tighten side panels and front panel no more rattling noises.

Cher .

Maytag Washer-Model # MVWX655DW1. Customer complaint- Unit is making a humming noise during spin cycle. Service performed- Specialist found unit is making noise when spinning found wash plate loose removed and found some change underneath the wash plate Reinstall wash plate ran a self test cycle unit operating with no issues.

Cher .

Kitchen-aid Refrigerator-Model # KFCS22EVMS8. Customer complaint- Unit is not making ice but is making water. Service performed- Specialist found unit not making ice. Found faulty ice maker Removed and replaced new light switch 12002646 (LIGHT SWITCH) and ice maker cycled and filled up with water. Advised client to allow 24 hrs for unit to make a full bucket of ice.

Cher .

Kitchen-aid Refrigerator-Model # KRSC500ESS01. Customer complaint- Not cooling in all compartments. Service performed- Specialist found unit shut off and stop cooling found faulty power supply. Removed and replaced new power supply board a WPW10226427 (CNTRL-ELEC) .Powered up unit, Fridge turned on and compressor kicked on Unit started to cool. Advised client to allow 24 hrs for unit to reach proper temp.

Cher .

Kitchen-aid Dishwasher-Model # KDTM354DSS4. Customer complaint- Door is not lining up with unit causing it to not close properly. Service performed- Specialist found door is not closing properly keeps hitting the side cabinet when door is open or closing. Found unit out it’s mounting brackets pulled dishwasher out reinstall mounting brackets reinstalled and level dishwasher. Door is now opening and closing properly.

Cher .

Whirlpool Refrigerator-Model # WRX735SDBM00. Customer complaint- fridge panel is broken. Service performed- Specialist found control panel is damage and led segment are off Found bad display removed and replaced new control panel.WPW10521642 (CNTRL-ELEC) . Test unit and all ui options are working properly. Set unit to proper temp.

Cher .

Whirlpool Washer-Model # LSQ9549LW0. Customer complaint- Unit takes three hours to dry clothes. Service performed- Client is stating the towels still come out soaking wet. Replaced new brake drive tube W10820043 (BRAKE & DRIVE TUB). Reinstalled washer ran a load with 8 bath towels cycle completed and towels came out damp which is normal.

Randy C.

Kitchen-Aid Dishwasher Model KDFE104DSS5. Complaint is unit starts on its own. Tested unit and found error code f2e1 control panel communication. Ordering new control panel. Also found upper racks binding due to metal bearings. Ordering new upper racks.; ordrng 1 W10891912 (panel-cntl) and 1 W11048934 (track) and 1 W11048936 (track). Replaced control panel and tested unit. Unit now functions as intended. Replaced old racks with new ones and top rack now slides as intended.

Randy C.

Maytag washer Model # MVWB835DW3. Complaint is Not filling with hot or cold water. After a period of time it gets the LF code. Found unit with long fill error. Found cold water valve solenoid humming. But not opening. Not allowing cold water to flow through. Ordering new water valve.; ordrng 1 W11172234 (HOUSING). , Installed new housing and found cold water inlet to be cracked inside causing water leakage. Left housing in place as washer is functional and customer is aware. Ordering new housing W11172234 (HOUSING). Replaced broken housing. Unit now functions as intended.

Randy C.

Whirlpool Washer Model # WTW5000DW1. noise during the wash cycle. Cycled unit and found unit with making noise while agitating. Found hub and wash plate teeth stripped and worn causing it to make noise and noise wash properly. Both will need to be replaced. ; ordrng 1 W10528947 (drive hub kit) and 1 W10752283 (washplate). Installed new parts on unit. Retested unit and it passed all tests with no errors or noise. Job complete

Randy C.

Maytag washer Model # MVWC415EW. Complaint tub in washer is loose. Found unit with loose agitator causing it not to wash correctly. Reinstalled and secured bolt to agitator. Retested it and and it passed all tests with no errors. Job comp

Cher .

Maytag Range-Model # KGRS505XSS05. Customer complaint- Control knob stem is not turning to open valve to let gas out to the burner. Service performed- Specialist is unable to turn knobs to on position Found bad valves removed and replaced and install manifold WPW10204705 (MANIFOLD) Test unit and all burners are working properly. All flames are even. Check for gas leaks with bubbles none found. Unit is working.

Daniel L.

Maytag Washer- Model # MHW4200BW1 Service performed: Customer is having an issue with washer door not unlocking after a cycle is completed. Specialist ran diagnosis and found a failed water pump. There was no power getting to it which in turn caused the unit to not unlock. Removed and replaced failed (WPW10391443-water pump)

Daniel L.

Whirlpool Washer- Model # WFW70HEBW1 Service Performed: Customer was having issue with unit not completing cycle. Ran diagnosis and found pressure sensor out of range causing an over fill which then cause pump to seize. Unit was leaking because of a torn bellow. Specialist removed and replaced a WPW10448876 (switch-wl) , WPW10391443 (pump-water), WPW10340443 (bellow)

Daniel L.

Whirlpool Dishwasher- Model # WDF520PADB7 SERVICE PERFORMED: Customer was having issue with unit leaking from the bottom while in cycle. Specialist ran diagnosis and found that the fill valve was leaking and the seal was not sitting proper.

Daniel L.

Whirlpool Dishwasher- Model # WDT970SAHZ0 Service Performed: Customer was having issue with unit not drying dishes. Specialist ran diagnosis and found F5E1 error code -meaning the door lock is stuck . Specialist was not able to verify. No other problems with unit at this time.

Cher .

Whirlpool Oven-Model # WOD51ES4ES00. Customer complaint- Fan is making a rattling noise. Service performed- Specialist found cooling fans are making noises. Pulled oven out using oven dolly and floor protection replaced cooling fans WPW10176670 (BLOWER UPPER) and WPW10016550 (BLOWER LOWER) reinstall oven.

Cher .

Whirlpool Refrigerator-Model WRT318FMDW00. Customer complaint- Unit is frosting inside. Service performed- Specialist found customer having issues with stuff freezing in the fridge section. Checked seal and it was clearly not sealing on the right side. Reformed deformed gasket.

Cher .

Maytag Dryer-Model # MGDC200XW4. Customer complaint- Thermostat issue, not turning to dry clothes. Service performed- Specialist found customer having issues with the unit shutting of and not spinning mid cycle. Happens with bigger loads in it. Needs new motor and blower wheel ; removed and replaced. 1 279827 (motor!dryer) and 1 WP694089 (wheel)

Cher .

Whirlpool Dryer-Model # WGD7000DW. Customer complaint- Dryer not heating. Service performed- Checked the thermal cut off and it was sitting under the high limit thermostat . Changed positions and shortened vent hose. Removed and replaced WP3392519 (FUSE-THRML.

Randy C.

Maytag Washer MVWX655DW1. noise really loud sounds off balance. Found unit with stripped hub causing basket to go off balance and cause noise. Replaced hub. Retested it and it passed all tests with no errors. Job complete. used 1 W10528947 (HUB) from stock

Cher .

Whirlpool Refrigerator-Model # KRFF507ESS01. Customer complaint- Low ice production. Service performed- Specialist said the reason being for low ice production is the Evan is frosted over. Drip pan deformed needs new harness and drip pan removed and replaced1 W10836964 (pan-drip) and 1 W11033168 (harns-wire),

Cher .

Whirlpool Washer-Model # WTW7500GC0. Customer complaint- Unit is not draining all the way. Service performed- Specialist found unit had F0E4 fault code. Tested and found water inlet lines reversed. Corrected and rectified all installation issues.

Randy C.

Microwave Whirlpool WMH76719CZ. Complaint is the door hinge is making a loud creaking sound and some of the side is coming loose. Ordered 1 W10893445 (Door). Found door panel rubbing against cabinet causing noise. Panel is no longer staying on door causing noise. Replaced door. Retested and it’s no longer making noise. Job Complete.

Cher .

Whirlpool Oven-Model # KODE507ESS03. Customer complaint- Upper oven grind when operating. Service performed- Specialsit found upper blower was making loud noise. Replaced blower and tested unit. Unit functions normal now. used W10861504 (BLOWER).

Randy C.

Fridge is not cooling Model WRT541SZDW00. Complaint is unit is not cooling. Cycled unit and found units evaporator full of frost blocking air flow to rc. Found evap motor getting voltage and not running causing poor cooling. Unit will need new evap motor; ordrng 1 WP2315539 (motor-evap) and 1 WPW10392132 (bimetl-def). Installed new parts on unit. Retested it and unit is now cooling in both sections. Job complete.

Cher .

Whirlpool Washer-Model # MHW5500FW1. Customer complaint- Washer is not wokring. Service performed- Specialist found unit had F8E1 no water code. Inspected and found water valves from home closed. Open valves and tested unit. Unit functions normal now.

Randy C.

MAYTAG Dishwasher Model MDB4709PAM3. Complaint Dishwasher Controls Will not start Control lock light on solid and start resume solid. Attempted to removed control lock on unit but panel would not respond. Reset boards but it’s still not responding. Unit has bad counsel and will need to be replaced. ordering 1 W10811163 (panel-cntl). Installed new parts on unit. Unit now powers on. All selections are available. Unit passed tests cycle with no errors. Job complete.

Cher .

Maytag Washer-Model # MVWC565FW0. Customer complaint- All loads off balance. Service performed- Specialist removed and replaced suspension (W11130362), tested the bearing they are good. Also Instructed customer on proper use and care of unit. Unit functions as designed.

Cher .

Whirlpool Washer-Model # WFW94HEXW2. Customer complaint- Water is leaking around the rubber part. Service performed- Specialist inspected and found damaged bellow. Removed and replaced WPW10340443 (bellow).

Cher .

Whirlpool Refrigerator-Model # WRT314TFDW00. Customer complaint- Unit is not working the fan kicked off and compressor is not running either. Service performed- Specialist tested and found bad thermostat. Replaced thermostat and tested unit. Unit functions normal now.; WPW10511937 (THERMOSTAT).

Cher .

Maytag Washer-Model # MVWB725BW0. Customer complaint- Unit is leaking from underneath. Service performed- Specialist found unit is leaking from front left corner found unit has a bad valve and bad water lines,inconsistent leak ; 1 W10853723 (valve) and 1 WPW10552116 (dispenser) and 1 WPW10552206 (nozzle) and 1 WPW10553370 (dispenser). Removed and replaced parts listed above. Unit works as designed.

Cher .

Whirlpool Refrigerator-Model # KSSP42QFW05. Customer complaint- Door not sealing. Service perfromed- Specialist found gasked ripped on fresh food section, removed and replaced 2188320A (gasket-dor)

Cher .

Whirlpool refrigerator-Model # WRF560SEYM05. Customer complaint- Specialist said customer stated unit not cooling properly freezer door will not even close on left side due to a defective rail freezer door has a half inch air leak. WPW10397635 (slide) and 1 WPW10397636 (slide), Specialist removed and replaced slides.

Cher .

Jenn-air Microwave-Model # JMW9530DAS. Customer complaint- Light won't shut off. Service performed- Specialist found hinges are warn and do not hold door shut properly ordering hinges also customer states turntable glass broke in microwave. 12002489 (hinge), 1 WP8172138 (MICROWAVE GLASS). Removed and replaced parts.

Randy C.

Refrigerator Amana Model # ASD2575BRB03. Complaint is Amana Refrigerator is leaking water inside. Unit has bad solenoid on valve. Ice maker won’t stop filling causing it to leak. Unit will need new valve; ordrng 1 WPW10179146 (valve-inlt) and 1 WPW10300022 (icemaker). , Installed new parts on unit, retested unit and unit cycled and filled with no errors or leaks. Job complete.

Cher .

Kitchen-aid Refrigerator-Model # KRFC704FPS00. Customer complaint- Unit is not cooling in the fridge section and is leaking from underneath unit. Service performed- Specialist stated the unit was not cooling in fresh food. Found filter housing leaking and frozen evap. Also found water valve to icemaker not opening. Unit needs new valve, housing , control and evap cover. 1 W10873098 (VALVE) and 1 W10906054 (housing) Removed and replaced valve, control,evap cover, and housing and tested unit. Unit works as designed.

Randy C.

WHIRLPOOL REFRIGERATOR WRT541SZDW00. Complaint is Frost on Back Wall, Not Cooling. Cycled unit and client had unit defrosted prior to service. Client stated frost build up all around freezer and door. Fan blade kit has been replaced. Cannot find air gap but believed unit has an air gap in door and recommending door to be replaced to ensure no air gaps within door or gaskets. ordering 1 LW10646225 (dor-fip). Installed new parts on unit. Retested unit and door is sealing all the way around. Found no air gaps. Unit tested normal. Job complete.

Cher .

Maytag Washer-Model # MVWC565FW0. Customer compliant- Unit is not completing cycles. Service performed- Specialist checked unit and it was not completing cycles. Removed and replaced W10913953/actuator and W10838613/latch.

Cher .

Maytag Dryer-Model # MGDC215EW2. Customer complaint- Dryer making noise. Service performed- Specialist found the unit making strange noise. Removed and replaced dryer repair kit 4392065.

Daniel L.

WHIRLPOOL WASHER - MODEL # WFW7590FW0 SERVICE PERFORMED: Customer was having issue with unit giving an F8 and E3 error code. Specialist ran diagnosis and found pump impeller slightly shaved down. Also pressure switch not working properly. Removed and replaced 26/18 WPW10448876 (switch-wl) & WPW10605427 (pump-water)

Cher .

Whirlpool Refrigerator-Model # WRT311FZDB00. Customer complaint- Unit is making loud buzzing noise. Service performed- Upon arrival the compressor was knocking and not cooling. Unit needs new compressor. Removed and replaced WPW10507886 (compressor).

Cher .

Whirlpool Refrigerator-Model # WRF736SDAM14. Customer complaint- Ice maker not producing ice and freezer isn't freezing. Service performed- Specialist found the unit was making loud sound. Found evap fan hitting ice. Ran test 6 found bi metal open when covered in ice. By passed bi metal and forced defrost. Unit defrosted normally. Removed and replaced bi metal and defrosted and tested unit. used 1 WPW10225581 (BIMETL-DEF) from stock

Cher .

Whirlpool Refrigerator- Model # WRX988SIBM03. Customer complaint- Ice has melted causing unit to leak, entire unit no longer cools. Service performed- Specialist found unit plugged in but no commands out of the board. Unplugged unit to test the board and unit started when plugged back in; removed and replaced 1 W10843055 (cntrl-elec), 1 W10848301 (USER INTERFACE).

Cher .

Whirlpool Range-Model # WFG745H0FS0. Customer complaint- Unit is leaking gas. Service performed- Gas valve are not in the off position when off. Gas leaking at center valve. Wrong knobs on the unit. 5 W11122880 (knob)s and 1 WPW10247744 (valve-brnr) and 2 WPW10279614 (valve-brnr)s and 2 WPW10279615 (valve-brnr)s. Removed and replaced all gas valves and knobs. Unit works as designed.

Daniel L.

Whirlpool Refrigerator - Model # WRF757SDEM01 Service Performed: Customer was having issue with unit having a frost in the refrigerator evaporator. Specialist ran diagnosis and found the defrost thermistor not in an optimal position. Removed and replaced W11033168 (FF HARNESS) (WPW10389152 (SUPPORT) W11032800 (HARNESS FREEZER)

Cher .

Whirlpool Microwave-Model # WMH31017HZ0. Customer complaint- Microwave temperature is to cold. Service performed- Specialist checked operation found the turntable motor was pulsating and magnetron was overheating replace the magnetron and turn table assembly unit is working as designed now. used W10642989 motor turn table and W10754299 magnetron.

Cher .

Whirlpool Freezer-Model # MRT118FFFH01. Customer complaint- Freezer not freezing. Service performed- Specialist checked unit and Unit is not cooling. Removed evap cover and found the thermistor and capillary tube iced over. Removed ice with steamer and replaced parts. Turn unit on and unit is still not cooling. Checked compressor and it’s working properly. Checked for any dye leaks and didn’t find any. Removed and replacedW10843121 (drier-tube) and 1 W10919804 (DUCT-AIR) and 1 W11024683 (EVAP-COVER) and 1 W11092625 (COMPRESSOR), Unit works as designed.

Cher .

Cher .

Whripool Refrigerator-Model # WRX988SIBM01. Customer complaint- Water filter is not dispensing water. Service performed- Specialist checked operations from the filter housing is malfunctioning and broken will not release the filter out of the mouth of it order for new filter housing assembly; Removed and replaced W11194438 (FILTER HOUSING ),

Cher .

Whirlpool Dishwasher-Model # WDT780SAEM1. Customer compliant- Dispenser not working properly. Service performed- Specialist stated customer needs a new pump and motor assembly it seized up and not running just fills in the drains with water removed and replaced WPW10605057 (PUMP & MOTOR).

Daniel L.

Whirlpool Refrigerator- Model # WRS325SDHV00 Service Performed: Customer was having issues with unit not cooling when its set at the coldest setting. Specialist ran diagnosis and found that there was a misprint on temperature bars. Settings are actually the opposite than what customer believes to be correct.

Cher .

Kitchen-aid Dishwasher-Model # KDTM404ESS0. Customer complaint- Dishwasher water not cleaning dishes. Service performed- Specialist checked unit and found several error codes. Remove kick plate and open door removed pump connector. Checked voltage to pump and getting 120 vac when door is closed. F6-E1F8-E11 needs pump W10861526 (pump&motor), Removed and replaced pump.

Cher .

Jenn-air Cooktop-Model JGC8645ADB. Customer complaint- One burner is not working. Service performed- Specialist checked unit and found the igniter clicking due to fact that it’s not sensing the flame. The gas doesn’t reach on low setting to keep burner on and igniter keeps on constantly clicking. Removed and replaced .71002723 (holder-orf), WP7509P062-60 (spud-orfce).

Daniel L.

Cher .

Kitchen-aid Dishwasher-Model # KUDE60HXSS5. Customer compliant- unit is not operating. Service performed- Specialist checked unit and found the control lock activated. Unlock unit and ran diagnostics passed. Unit is working as design.

Cher .

Kitchen-aid Dishwasher-Model # KUDE60HXSS1. Customer complaint- unit is not drying dishes and door latch keeps getting stuck. Service performed- Specialist checked unit and ran diagnostics. No error codes found. Checked hinges per tech line and are in good conditions. unit works as designed.

Cher .

Whirlpool Washer-Model # WTW4816FW1. Customer compliant- Unit is not starting. Service performed- Specialist checked unit and ran diagnostics found several error codes. removed and replaced the latch W10838613.

Cher .

Amana Washer-Model # NTW4516FW2. Customer complaint- washer drum fell. Service performed- Specialist checked unit and found worn out suspension. removed and replaced W10780045 (suspension).

Cher .

Whirlpool Washer-Model # WTW8500DR2. Customer complaint- Water left in bottom of tub after each cycle. Service performed- Replaced control W10812418 (cntrl-elec), leaking valve and noisy pump. Re calibrated and ran a automatic/ manual diagnostic test. Tested ok.

Daniel L.

Amana Washer- Model # NTW4516FW1 Service Performed: Customer was having issue with unit stopping mid cycle. Found error codes for pressure system faulty and basket had a speed sensor fault. Removed and replaced main control and actuator from stock. (W11124710) 7 (Actuator- W10913953)

Daniel L.

WHIRLPOOL DISHWASHER- MODEL # WDT790SAYM SERVICE PERFORMED: Customer was having issue with unit not draining.. Specialist performed diagnosis and found obstruction in drain. Wash pump was also not responding.

Cher .

Kitchen-aid Oven-Model # KODE507ESS02. Customer compliant- Error codes F2 E1 ERROR CODE Service performed- Specialist pulled oven out and unplugged and checked all connections. Tested upper oven at 350deg and 450deg. Oven is working as designed.

Cher .

Kitchen-aid Refrigerator-Model # KRFC300ESS01. Customer complaint- ice built up on the bottom section of the freezer door Service performed- Specialist found ice built up on the bottom section of the freezer door and the mullion door not engaging properly with the pivot plate. Removed and replaced the mullion, Adjusted freezer door and level the cabinet to align pivot plate with the mullion door.

Cher .

Kitchen-aid Refrigerator-Model #KRMF706ESS01. Customer complaint- leaking from bottom of unit. Service performed- Specialist found unit iced up fresh food drain hole. Removed excess of water. Dissembling whole fresh food compartment to access fresh food evaporator and found an iced up drain hole. Removed all ice and there was some type of restriction besides the ice, draining very slowly.

Cher .

Whirlpool Dryer-Model # WGD8900BC0. Customer complaint- Water left behind inside the unit. Service performed- Specialist said cusotmer states water was leaking from under unit. Customer removed water line from valve to stop water flow. Found water valve faulty removed and replaced WPW10130506 (VALVE) .

Cher .

Kitchen-aid Washer-Model # KDTE254ESS2. Customer comliant- upper rack is hanging because of broken plastic tab. Service performed- Specialist found side top rack adjuster broken and hanging. Replaced left side top rack plastic WPW10546503 (adjuster) .Top drawer no longer falls down. Drawer slides in and out smoothly, adjust up and down without issue.

Cher .

Whirlpool Washer-Model # WTW8800YW0. Customer complaint- Door is slamming shut spring is broken. Service performed- Lid spring is broken. Lid comes down and hits cx when loading.Inspected and left spring is broken. Removed and replaced left and right hinge assemblies. WPW10358931 (hinge) and WPW10358932 (hinge).

Cher .

Amana Dishwasher-Model # ADB1400AGS1. Customer compliant- Unit not cleaning or drying dishes right. Service performed- Specialist ran unit through all cycles. Operates as intended.Instructed customer proper way to load dishes, to stop rinsing dishes before loading. Made rinse aid dispenser adjustment to max. Recommended lemi shine.

Cher .

Whirlpool Washer-Model #WFW85HEFW1. Customer complaint- Error F3 an E1 are on the control display. Service perfromed- Cx states unit will throw fault code mid cycle. Fault code F3E1 stored. Unit has a dryer placed on top. Installed pressure switch. Powered on unit. No fault codes. Ran auto cycle with no issues.

Cher .

Kitchen-aid Refrigerator- Model # KRFF507ESS01. Customer compliant- Frost is building up behind the deli drawer. Service performed- Specialist found ice build up on Evap. Defrosted evap and secures thermistor with zip tie. Replaced fan and harness. Secured thermistor to evap line with tie. Replaced control UI. power unit up. Fans and compressor engage. Blows cold air to fresh food side and freezer area.

Daniel L.

Whirlpool Dryer- Model # MGDX655DW2 Service Performed: Customer was having issue with unit not running once it turned on. Specialist ran diagnosis and found broken switches. Removed and replaced (Switch-- WPW10569603)

Daniel L.

Kitchen-Aid Refrigerator- Model # KRFC704FSS00 Service Performed: Customer was having issue with ice maker not filling correctly. Specialist ran diagnosis and found broken fill tube heater wire inside the door. Can't order separately , removed and replaced door (W10849515) tested all components.

Daniel L.

WHIRLPOOL RANGE- MODEL # WFG515S0ES1 SERVICE PERFORMED: Customer had issue with unit grate cracking. Specialist ran diagnosis and confirmed that was the only issue. Removed and replaced the grate kit. (W10860455)

Cher .

Whirlpool Oven-Model # WOS51EC0AS04. Customer complaint- unit is not heating. Service performed- Specialist found oven lights work, fixed loose connection from UI. Oven gets hot and works as intended.

Cher .

Whirlpool Cooktop-Model # WCG51US6DS00. Customer compliant- Specialist said checked flame height and consistency. Igniters all give strong spark. Ignition is even across all burners. Customer Instruct on caps to burners in wrong position.

Cher .

Whirlpool Dishwasher-Model # WDT750SAHZ0. Customer complaint- unit is not installed correctly. Service performed- Specialist found front legs are not level found install bracket hardware not installed correctly into unit and screw ripped out of wood. Ran unit through quick advance cycles, unit operates as intended.Leveled front legs Installed mounting hardware to counter.

Cher .

Whirlpool Microwave-Model # WMH310117HS0. Customer complaint- Unit not operating properly and looks off balance. Service performed- Specialist said top anchor bolts were not tight causing leaning of unit. Tightened anchors. Checked with cup of water for 30 seconds. Unit works as intended.

Cher .

Whirlpool Refrigerator-Model # WRX735SDHZ00. Customer compliant- door is scratched and dented. Service performed- Specialist found scratches and dent in freezer drawer. Replaced W11104491 door and accessories.

Cher .

Maytag Washer-Model # MVWC200XW3. Customer complaint- unit is making horrible noise. Service performed- Specialist found unit making loud noise replaced and install new basket W10349185 and ring tub WPW10215107. Calibrated washer ran a self test cycle unit completed with no issues NO water leaks Unit is making normal noises. Advised client not to overload washer ran a cycle with towels and agitation is normal and spin cycle reached full speed.

Cher .

Whirlpool Washer-Model # WTW4816FW2. Customer complaint- unit is leaking water. Service performed- Specialist found unit is leaking water. Found water leaking from hot water valve coil replaced W11210459 (VALVE).

Cher .

Amana Washer- Model # NTW4650YQ0. Customer complaint- Specialist found unit making loud noise and banging all over the place on spin cycle also found motor full of rust. Belt is squeaking put unit into test mode and found error code f7e5. Removed and replaced W11035749/gearcase, W10721967/cam and Wpw10276397/pump-water.

Cher .

Whirlpool Refrigerator-Model # WRS571CIDM02. Customer complaint- A rattling sound is coming from unit when in use. Service performed- Specialist found unit is making loud noises when door is open. Found loud diffuser removed and installed new diffuser.

Cher .

Whirlpool Refrigerator- Model # WSF26C2EXY02. Customer compliant- Water dispenser gets stuck and doesn't dispenser water and started making an odd sound. Service performed- Specialist checked unit. Customer stated that water stops working or will not dispense properly. Unit will make abnormal noise. Found that when pulling unit out a little, that water dispenser fine. Made sure water lines are not crimped, pinched or restricted. Found diffuser making loud chatter noises. And isn’t closing all the way. Removed and replaced diffuser W10814173 .

Cher .

Whirlpool Dishwasher-Model # WDTA50SAHZ0. Customer complaint- Dishwasher is not working and the heating coils look burnt with white in some spots. Service performed- Checked Unit. No rinse aid in dispenser. Customer stated they don’t use it all the time. Gave customer instruct that RA is essential for proper function of unit. Found a piece of melted plastic at the filter assy. Found heater element not attached to front retainer clip. Found low main spray arm detached fro sump assembly. Upper Left side of slide rail is missing stop. Filter screens were in need of cleaning. Cleaned them. Fixed heater retainer clip and attached element properly. Reinstalled lower spray arm. Replaced slide stop. Tested operations, unit is working as designed. ; used 1 WPW10508950 (STOP ) from stock,

Cher .

Whirlpool Dryer-Model # LGR4634PQ1. Customer complaint- customer thinks they may have clogged vent do to the cleaning out ducts. Service performed- Specialist said customer used condenser brush/ lint brush to clean dryer flue. Tested dryer for proper exhaust pressure, ok. Showed customer that vent duct is restricted ,due to not enough pressure at end of vent run. Customer stated was having all interior ac vent ducts and dryer vent duct cleaned by a different service company that specializes in that area.

Cher .

Amana-Refrigerator-Model # ASD2575BRW01. Customer complaint- Ice maker is freezing up and leaking from bottom of unit. Service performed- Specialist found icemaker leaking between mall training module not producing full-size ice cubes.. Found defrost drain pan and drain tube restricted. Removed debris from drain area. Removed and replaced parts listed.

Cher .

Whirlpool Washer-Model # WSF26C2EXW01. Customer compliant- the ice maker ice slowly. Service performed- Specialist found the customer having issues with no ice maker ops. Checked power while it was supposed to be harvesting and it’s getting proper power but no ops. Removed and replaced ice maker.

Daniel L.

Whirlpool Refrigerator- Model # WRT316SFDM00, Service Performed: Customer was having issue with unit leaking. Specialist ran diagnosis and found drain port inside freezer clogged causing the water to come out from the duct port every time. Specialist removed evaporator cover and defrosted ice with steamer. Cleared out ice and assembled unit .

Daniel L.

Kitchen-Aid - Freezer - Model # KRFF305EWH00 Service Performed: Customer was having issue with unit door not sealing properly causing an ice build up in freezer section. Specialist removed and replaced Door seal (W10571960) --- All components now work properly.

Daniel L.

Kitchen-Aid Dishwasher - Model # KDTM404ESS3 Service Performed: Customer was having issue with unit not drying dishes at the end of the cycle. Specialist ran diagnosis and found no error codes. Tested heater circuit and components are working normally. Customer was opening the door too soon.

Daniel L.

Kitchen-Aid Range- Model # KSGG700ESS0 Service Performed: Customer was having issue with knobs turning to easily and not turning unit on. Specialist ran diagnosis and found that all components are working properly- Customer had to be instructed that all knobs need to be pressed in order to activate valve. Unit is working as designed.

Daniel L.

Whirlpool Refrigerator- Model # WRX735SDBM00 Service performed: Customer as having issue with bottom part of freezer section freezing up. Ice maker was also not working. . Specialist ran diagnosis and found ice maker not cycle and drain tube causing the leak inside. Removed and replaced ice maker- W10882923 Job is done.

Daniel L.

Whirlpool Washer- Model # WTW4616FW2 Service Performed: Customer was having issue with unit making a loud grinding noise,. Ran diagnosis and found bra wire stuck between tub and basket. Obstruction was removed and unit is working as designed.

Daniel L.

MAYTAG WASHER - MODEL # MVWX655DW1 SERVICE PERFORMED: Customer was having issue with unit not starting but it was turning on. Specialist ran diagnosis and found voltage to the pump but the pump was not doing anything, Replaced the Hose ( W10802689) and a (PUMP W10876600)

Daniel L.

Maytag Washer- Model # MVWX655DW1 Service Performed- Customer was having issue with unit leaking oil during cycle. Specialist ran diagnosis and found the gear case leaking. Specialist removed and replaced the (GEARCASE- W11035751) , Job Done.

Daniel L.

WHIRLPOOL DISHWASHER - MODEL # WDF520PADB3 SERVICE PERFORMED: Consumer was having issue with water not draining after cycle is completed. Specialist ran diagnosis and found drain pump not receiving any voltage. Specialist replaced with new drain pump (W10876537) -

Daniel L.

MAYTAG WASHER - MODEL # MHW4200BW1 SERVICE PERFORMED: Customer was having issue with unit buttons not being responsive. Specialist ran diagnosis and found control panel unresponsive , wont reset or go in diagnostic mode , found broken tabs on control panel not sitting correctly. Replaced WPW10635985 (panel-cntl) . Verified all buttons are working. . All components work as designed. Job completed.

Daniel L.

Whirlpool Washer- Model # WTW8900BC0 Service Performed: Customer was having issue with the unit leaking from the left hand side during the cycle. Specialist ran diagnosis and found the unit leaking around the splash guard when the detergent dispenses. Installed new Splash Guard - (WPW10550152) and Dispenser (WPW10552116) . Tested unit and all check OK. Job Completed.

Daniel L.

Whirlpool Washer- Model # WTW8500DC4 Service Performed: Customer was having issue the washer tub making a loud grinding noise during cycle. Specialist ran diagnosis and found washer rubbing against drain pan. Per technical service pointer W10827358 - adjusted feet and ran through fill , wash , drain and spin with towels , washer running as designed Job Cmpltd,