Local Reviews
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James M.
RANGE JENN-AIR JGRP436WP01 "Replaced sensor and tested unit. Unit now functioning as intended and customer approves. No dents, dings, or blemishes on or around unit caused by technician"
James M.
DRYER WHIRLPOOL WGD8000DW4
James M.
REFRIGERATOR GE GTE21GTHCWW
James M.
REFRIGERATOR JENN-AIR JFC2290VPY5 "Replaced gasket and heated seal. Unit is functioning properly and customer approves. No dents, dings, or blemishes on or around unit."
Isidore A.
WASHER WHIRLPOOL WFW95HEDW0 "Found f3e1 water level error and f6 e3 ACU communication error again after clearing codes. Removed top panel, pressure old pressure switch and ACU control. Cleared air trap no problems found. Installed new new ACU and water pressure switch test washer operation"
Isidore A.
REFRIGERATOR JENN-AIR JUD24FCERS00 "Found ICEMAKER 4317943 broken shut off arm was missing. Removed old broken ice maker and installed new ice maker. Test fill ok ice maker working at this time; used 1 4317943 (ICEMAKER) from stock"
Jim S.
REFRIGERATOR WHIRLPOOL KRFF507ESS01 The rear panel that holds the fan motor and damper in place is bent and causing an air leak. Leak in evaporator ; ordrng 1 W11116006 (evaporator) and 1 WPW10469927 (housing)
Jim S.
REFRIGERATOR WHIRLPOOL KSRE25FHWH00 Bad water valveOrdering parts; ordrng 1 W10408179 (water vavle assembly)
Isidore A.
REFRIGERATOR KITCHENAID KFIS29PBMS03 "Removed old user interface, control board, evaporator cover and fresh food thermistor harness, install new thermistor harness, new user interface and control board. reinstalled evaporator cover. Turn on refrigerator working at this time, job complete"
Jim S.
REFRIGERATOR WHIRLPOOL WRX988SIBE00 The freezer door is bowed at the top allowing air to flow into the freezer; ordrng 1 LW10547318 (dor-fip bl) and 1 W10505516 (trim) and 1 W10625067 (bracket) and 1 W10625068 (bracket)
Isidore A.
DISHWASHER WHIRLPOOL WDT720PADM2 Installed upper rack pivot tine clips and toe panel retainer
Irvin F.
RANGE WHIRLPOOL WEG515S0FV0 "CX says the lower storage drawer is not closing properly. Confirmed. The glides looked like are being scraped when open/close door. Cause of issue, drawer no aligned correctly out the box. All operations and functions normal."
Irvin F.
DISHWASHER KITCHENAID KDPE234GPS0 "Removed panel to access control. Replaced the control. Restored power, ran calibration cycle, passed. Unit is fully operational."
Jesus C.
WASHER WHIRLPOOL WFW72HEDW0 Customer states that unit is not draining. Checked unit and found error codes. Ran diagnostics and passed. Removed back cover and cleared any debris on pump. Pump start making a knocking noise. Ordering pump.F3-E1 Water level system errorF9-E1 long drain; ordrng 1 WPW10605427 (pump-water)
Hector Z.
DISHWASHER WHIRLPOOL WDT720PADM2 Dishwasher displaying an F2E2 code (Lost communication). Checked unit and found loose User Interface connection. Adjusted and tested ok.
James M.
WASHER MAYTAG MVWB765FW0 Found unit with water temp error. Tested unit and found hot water not flowing into unit. Ordering new water inlet valve; ordrng 1 W11165546 (VALVE INLET)
Hector Z.
DRYER AMANA NGD4655EW2 Gas dryer not heating at all. Checked unit and found clogged gas line. Removed restriction and tested ok.
James M.
WASHER MAYTAG MHW8200FC0 Found unit with door sometimes locking and not draining properly. Ordering new drain pump and pressure sensor; ordrng 1 WPW10448876 (switch-wl) and 1 WPW10605427 (pump-water)
Hector Z.
M/W OTR WHIRLPOOL WMH31017HS2
Hector Z.
WASHER MAYTAG MHW8200FW0
James M.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Unit had intermittent light issues in both compartments. Ordering new led board ; ordrng 1 W10830288 (cntrl-elec)
Hector Z.
WASHER MAYTAG MVWC565FW1 Customer having issues with the washer vibrating. Set unit in diagnostic and found no failure codes. Ran an automatic/manual test. There is nothing wrong with this unit.
Hector Z.
DRYER MAYTAG MGD8200FC1 Dryer vibrating too much. Removed front panel and adjusted blower wheel housing. Tested ok. Advised the customer to replace the vent hose for one more flexible to avoid the hose to get kink.
Hector Z.
REFRIGERATOR WHIRLPOOL WRT549SZDB00 Fresh food compartment not cooling. Checked unit and found iced up supply and return air vents. Manually defrosted and tested ok.
Hector Z.
WASHER MAYTAG MVWC200XW2 Washer not draining. Replaced drain pump and ran a diagnostic test. Tested ok.
Hector Z.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Refrigerator not dispensing ice. Checked unit and found clogged ice bucket blades. Adjusted and tested ok.
Isidore A.
WASHER WHIRLPOOL WFW9351YW00 Found boot/bellows WPW10381562 torn leaking; ordrng 1 WPW10381562 (bellow)
George Y.
DRYER MAYTAG MGDB835DW4 Found dryer working ok check for errors no errors on diagnostic ran ok customer concern experiencing burning towels and pillow case. On any low setting per customer spoke to tech line advising customer might be using wrong settings. Instruct customer to be careful what settings selected complete. No dents or dings cause by technician.
George Y.
WASHER WHIRLPOOL MHW3505FW1 Found washer leaking off front bottom door readjusted retested check out ok complete. No dents or dings cause by technician.
Isidore A.
DISHWASHER KITCHENAID KUDS25SHWH0 "Found touch panel W10757838 not working , drains ok if can get to drain; ordrng 1 W10757838 (cntrl-elec)"
George Y.
WASHER MAYTAG MVWC565FW Found washer sensing light flashing reconnected power on board retested check out ok complete . No dents or dings cause by tech.
Isidore A.
REFRIGERATOR KITCHENAID KBFN402ESS02 Shim kit W11171640 missing from order. We’ll need hinges and extension also; ordrng 1 W11171640 (SHIM KIT)
George Y.
OVEN AMANA AGR6603SFW1 Found range working ok right side screw came off reposition reinstallled screw tested ok complete. No dents or dings cause by tech.
Isidore A.
REFRIGERATOR KITCHENAID KRMF706ESS01 Water switch W11087492 getting stuck and ice door W10919724 not closing properly ; ordrng 1 W10919724 (door-ice) and 1 W11087492 (switch)
George Y.
RANGE JENN-AIR JGS8860BDP Found range working properly customer concern when setting oven convection bake broil and bake cycling on and off Spoke to customer unit is doing what is suppose to do complete. No dents or dings cause by tech.
Irvin F.
OVEN WHIRLPOOL WFG55C30HZ0 "Cx says the units oven is not operating. Started the bake and broil separately, the gas opened either igniter lit. Removed rear panel. The DSI,has no ground wire, installed ground test bake/broil failed. Repositioned ground, no change. Replacing DSI, and regulator"
Irvin F.
REFRIGERATOR FRIGIDAIRE LFHT2032TF1 "The fridge is not to temperature Found frozen air channel, and return. Found a failed evap motor the component is receiving 120v but, non-operational ; ordrng 1 242077702 (motor)"
Irvin F.
WASHER AMANA NTW4516FW2 "The cold water solinoid is stuck open, constant leaking into tub. Valve needs to be replaced. The control button is sticking, will replace when valve is ordered. ; ordrng 1 W11210463 (VALVE)"
Irvin F.
DRIYER GE GTD65GBSJ3WS Gas dryer has a cracked spiral ignitor; ordrng 1 WE4X739 (IGNITOR)
Irvin F.
WASHER HOT POINT HTW200ASK0WW "The unit is not operating, pressure sensor failure in diagnostics, also the lock failed. The unit is intermittently irratic, ordering components for replacement. ; ordrng 1 WH18X27754 (CONTROL)"
Irvin F.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 The fresh food door mullion is splitting at the seam. The mullion makes it difficult to close door. Adjust current mullion to allow closure. Replacing part; ordrng 1 WP12722803AP (rail-mulln) and 1 WP12722803W (rail-mulln)
Erick S.
WASHER MAYTAG MVWC555DW
Erick S.
DRIYER GE GTD33GASKOWW Found units drum not turning and not heating due to broken idler pulley. Replaced idler pulley. Retested it and unit is now cycling and heating. Job complete; used 1 WE12X20395 (IDLE PULLEY) from stock
Erick S.
REFRIGERATOR MAYTAG MFD2560HEW "Cycled unit and found units damper door not opening causing it not to cool correctly. Replaced thermistor and control. Retested, Unit is now cooling with no errors, job complete"
Erick S.
REFRIGERATOR WHIRLPOOL WRF767SDEM0 "Installed new parts on unit. Installed new up drier, service stub, Pulled vaccum, recharged system, inspected for leaks and found none. Unit is now cooling in both sections; used 1 AF1200 (TUBE EXTENSION), and 1 WPW10143759 (DRIER ASSEMBLY) from stock"
Erick S.
WASHER MAYTAG MVWC415EW2 Found motor cover out alignment causing pulley to hit it and make noise. Repositioned and secured cover. Retested it and it passed all tests with no noise. Job complete.
Erick S.
WASHER GE GTW330ASKWW Cycled unt it and found with drain error and door latch error. Tested latch and found lock corroded causing failure. Replaced both latch and pump. Retested it and it passed all tests with no errors. Job complete
Erick S.
DRYER MAYTAG MEDC465HW0 Tested unit and found blown cutoff fuse causing it not to heat. Replace fuse. Rested it and unit is now cycling and heating. Informed customer to have vent cleaning performed. Job complete
Erick S.
REFRIGERATOR FRIGIDAIRE FGHC2331PFAA
George Y.
DRYER WHIRLPOOL WGD4815EW2 Found dryer taking 2 times to dry towels ran dryer vent clear getting hot ok timer ok replaced coils ok to order part .; ordrng 1 WPW10328463 (coil-valve)
Erick S.
M/W OTR WHIRLPOOL WMH31017FS0 Cycled unit and found unit with 2 shorted door switches causing it units lights to flicker and may possibly run with door open. Replaced all door switches. Retested it and unit cycled and heated with no errors. Job complete; used 3 W10727360 (MICROSWITCH) from stock
Erick S.
WASHER GE GTW330ASKWW Cycled unit and found loose agitator causing to prematurely dispense fabric softener and stain clothes. Secured agitator. Retested it through tests cycle and it passed all tests with no errros. Job complete
George Y.
FREEZER KITCHENAID KFIS29BBMS00 Found refrigerator freezer going up to 20 degrees in freezer area fresh food ok not a complete frost pattern need to replace dryer and refill system ok to order part need a seal tech.; ordrng 1 WPW10143759 (dryer)
George Y.
REFRIGERATOR WHIRLPOOL WRT311FZDW00 Found refrigerator freezer fan not functioning need to replace evap fan ok to order part.; ordrng 1 WP2315539 (motor-evap)
Erick S.
WASHER WHIRLPOOL WTW8540BW Cycled unit and found no leaks. Ran through diagnostic and it passed all tests. Fill tub with water and it passed with no leak. Previous company repalced hoses and water valve. Called techline snd spoke with Kathy. At this time we have exhausted all repair options. Called Lowe’s and spoke with Kent. Gave Kent file number. Per Kent they will reach out to cust for replacement options. Job complete
Dane K.
DRYER MAYTAG MGDC465HW0 Upon arrival the door would not close. Found dryer catch not operating properly. Removed and replaced door catch and tested unit. Unit functions normal now, job complete
Dane K.
WASHER AMANA NTW4516FW Upon arrival of the unit would not drain. Found a loose connection at White wire at drain pump. Secured connection at drain pump and tested unit. Unit functions normal now, Job Complete.
Dane K.
DISHWASHER WHIRLPOOL WDTA50SAHZ0
Dane K.
WASHER WHIRLPOOL WFW72HEDW0
Dane K.
WASHER WHIRLPOOL MVWB865GW Upon arrival of the unit was leaking water from underneath. Found the clamp on the pump to tub hose was not secure. Secured clamp and tested unit. Unit functions normal now
Erick S.
REFIRGERATOR FRIGIDAIRE LGHB2867PF Found units evaporator fan in ice bin completely frosted over. Found units gasket surrounding ice bin failing causing build up. Unit will need new gasket assembly.; ordrng 1 5303918784 (air handler housin) and 1 5304493604 (fan & gasket kit)
Erick S.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Units is excessively vibrating causing noise. Unit will need new fan ; ordrng 1 W10865431 (motor-evap)
Erick S.
MICROWAVE OVEN GE JES1460DS3BB Cycled unit and found turntable making loud noise at it cycled. Unit will need new motor ; ordrng 1 WB06X10549 (microwave turntable) and 1 WB26X10143 (range drive motor)
Billy J.
RANGE WHIRLPOOL WFG550S0HZ0
Billy J.
DISHWASHER KITCHENAID KDTE204GPS0
Billy J.
WASHER WHIRLPOOL WTW5000DW2
Erick S.
REFRIGERATOR MAYTAG MFD2560HEW Unit has right broken crisper center that holds cripser in place are also broken. Both will need to be replaced ; ordrng 1 WP67003854 (frame- cri) and 1 WP67004515 (pan- crisp)
Dane K.
M/W OTR WHIRLPOOL WMH53520CS2 Upon arrival of the unit was giving an FHE5 fault code. Temperature sensor shorted and took out control board. Unit needs new temp sensor and control board; ordrng 1 W10476901 (thermostat) and 1 WPW10678766 (cntrl-elec)
Billy J.
MICROWAVE WHIRLPOOL WMH53520CS-7 upon arrival cx stated unit was saying door open door close tested unit found unit had bad door switches removed and replaced retested job complete; used 1 W10727360 (MICROSWITCH) from stock
Dane K.
WASHER HOT POINT HTWP1400F1WW While installing support found locking clip broken and transmission leaking. All listed parts were wet and shorted due to leak.; ordrng on 1 WH02X10279 (clip locking) and 1 WH07X10019 (drive pulley) and 1 WH23X10043 (pump) and 1 WH2X1203 (nut pulley) and 1 WH38X10019 (shaft and tube asm) and 1 WH43X10034 (agitator asm)
Andrew P.
REFRIGERATOR KITCHENAID KFIV29PCMS00 Customer stated unit was not cooling check unit and found ice ball on fresh food evaporator. Cut Tube about 2 inches from evaporator and blue charge to Line. Line from cabinet was clear. Put Line back into evaporator and soldered. Removed and replaced dryer. Pulled vacuum on unit and unit held vacuum recharge unit with 5.5 ounces of R 134A. Fresh for evaporator and freezer evaporator or frosting over unit cooling at time
Andrew P.
REFRIGERATOR JENN-AIR JF36NXFXDE00 Called WPL techline spoke to Andy. Said to try and push connector back onto wire. I used tweezers to try and hold wires and push connector back on. The connector went on but does not make contact with LED module and does not light. sent for product review. SR# 7723837496
Aaron B.
REFRIGERATOR GE GSE25HMHBHES Replaced the auger motor assembly tested operations normal at this time
Aaron B.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Replaced the control and touch console tested operates normal
Aaron B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Unit water line connector at the door hinge was loose , re seated the water line connector tested operations normal after that no more leaks at this time"
Aaron B.
WASHER MAYTAG MVWB765FW3 "Checked operations unit is upstairs in a drain pan with a drain pipe sticking up right in the middle where if you have a heavy amount of clothes and water it will bottom out and grind on the house drain and pan that has ridges in the bottom of the pan , not a manufacturers issue not a mechanical repair"
Aaron B.
DRYER WHIRLPOOL WGD4815EW2 "Checked operations unit heats good , but the venting to the house is bad and pinched off causing poor air flow and advised to have the house vent checked for lint build up tested unit heats good if the unit has good venting it will dry clothes good"
Aaron B.
RANGE WHIRLPOOL WFE550S0HZ0 Range door hinges were broken internally replaced the left and right hinges operating normal now
Aaron B.
MICROWAVE WHIRLPOOL WMH53520CS6 Replaced the interlock switch assembly tested ok at this time
Aaron B.
WASHER MAYTAG MVWB765FW0 "Checked operations and found the unit leaning to the left , the left rear strut popped off , pulled top, found the strut , reinstalled tested operations unit working ok , also unit is upstairs customer said a grinding noises sometimes , washer is over a drain pan the collar and base of the pan is grinding on the stator it’s not a manufacturing issue or a mechanical problem that I can solve customer is upstairs with a drain pan per code nothing I could do to take care of that issue unit is working normal now though"
Aaron B.
REFRIGERATOR FRIGIDAIRE LGHN2844MF0 "Unit condenser fan blade was off the hole was loose , replaced with a new one tested operations unit is working as designed now will cool correctly; used 1 241639501 (COND FAN BLADE ) from stock"
Billy J.
OVEN JENN-AIR JGRP548WP02
Billy J.
WASHER MAYTAG MVWB835DW3
Billy J.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Fill tube heater for icemaker was not ordered I opened part and it was fill tube for dispenser I need the heater that goes on water line for house for icemaker fill tube put into parts research
Billy J.
REFRIGERATOR WHIRLPOOL WRF954CIHM00 upon arrival removed and replaced door ice container for old door would not come out need to order shaft also w11228132 removed and replaced door unit now dispenser water and icemaker and auger motor cycled unit working as deaighned as of right now ordering shaft; ordrng 1 SHAFT (SHAFT)
Billy J.
WASHER WHIRLPOOL WET4024EW0 Cx stated whilpool came out stated unit had bad drain pump stated they ordered it but never came back then call was sent to us cx states he called us to make sure we bring part office never sent me with drain pump cannot locate part on break down; ordrng 1 DRAINPUMP (DRAIN PUMP)
William L.
REFRIGERATOR WHIRLPOOL WRT111SFDM03 "Found ice build up from door not being shut properly., de-iced with steamer, instructed cx to defrost unit for a day."
William L.
DISHWASHER MAYTAG MDB4949SDM2 "Found no power to unit, ac power function box shorted, rewired power to unit, re-installed soap dispenser gasket. no property damage occurred."
William L.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "found a very small amount of ice build up at upper freezer gasket area, geased freezer gasket to improve sealing effect."
William L.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Reset unit, found all operating functions in diagnostic mode, unit operating as designed"
William L.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "found ice maker not calling water, Replaced ice maker, test cycle ice maker. tested ok; used 1 W10882923 (ICEMAKER) from stock"
Tyler F.
RANGE WHIRLPOOL WFG515S0ES1 Customer stated that the right front burner sparks but not igniting. Removed and replaced burner caps. Tested all works good at this time.
Tyler F.
DRYER WHIRLPOOL WED500DW2 Customer stated that the dryer is taking too long to dry. Found vent restriction is causing long dry times. Customer to have vent cleaned. All works good at this time.
Tyler F.
WASHER AMANA NTW4516FW3 Customer stated that unit will not lock. Found error code for lid latch. Removed and replaced latch. Calibrated and tested all works good at this time.; used 1 W10838613 (LATCH) from stock
Tyler F.
COOK TOP KITCHENAID KGCU467VSS01 Customer stated that the burners are not igniting on the cooktop. Found no power at the outlet. Tested on another outlet and unit is working to specs.
Tyler F.
M/W OTR WHIRLPOOL WMH32519FS0 Customer stated that the microwave was sparking on the inside. Found customer had the rack inside and finish was scratched off the rack. Took rack out and tested all works good. Customer to use without rack. All works good at this time.
Tyler F.
WASHER WHIRLPOOL WFW85HEFW1 Customer stated that the unit is not draining. Found voltage to the drain pump but not turning. Removed and replaced drain pump tested all works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Customer stated that the ice maker quit working. Found fill tube heater wire broken. Removed and replaced fill tube tested all works good at this time.
Steven W.
WASHER WHIRLPOOL WFW96HEAC0 "Replaced pressure switch, drain hose. Cleaned air trap. Ran diagnostics. Had f8e1 error code. Cleared error code. Ran quick test cycle- passed. Fills, washes, drains, rinses, & spins properly. Complete."
William L.
REFRIGERATOR JENN-AIR JS48CSDBDA
Steven W.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Replaced HV control. Deiced evaporator fan blade.( evaporator motor is ok ). Unit is cooling properly at this time. Advised customer to allow 24 hours before loading food. Complete.
William L.
REFRIGERATOR WHIRLPOOL WRF757SDEH01 "found ice buildup, ordered thermister kit; ordrng 1 W10902214 (thermistor)"
Steven W.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Found RC door adjusted too high. Adjusted RC door height as best as possible. Instructed customer about door/ door gasket thickness. Unit is cooling properly at this time. Job Complete.
Steven W.
FREEZER WHIRLPOOL WRF535SWHZ00 Found FC door handle very loose. Reinstalled FC handle. Instructed customer about normal sound levels. Unit is cooling properly at this time. Job Complete.
Steven W.
DRYER WHIRLPOOL WED5000DW2 "Found power to timer motor, not advancing. Replaced timer. Timer is advancing properly. Excess voltage drop when starting dryer( 118V to 84V ). Advised customer to call electrician. Complete."
William L.
RANGE WHIRLPOOL WFE505W0HS0 "found power cord shorted, ordered power cord & terminal and hardware. took pics of short.; ordrng 1 8171385RC (cord-power) and 3 WP3400029 (nut)s and 1 WPW10245259 (block-term) and 1 WPW10326122 (cover-blck)"
Raymond D.
DRYER WHIRLPOOL WGT4027HW0 Upon arrival cx states clothes taking too long to dry. Inspected and found crushed exhaust venting. Instructed cx on proper use and care of unit.
Raymond D.
WASHER WHIRLPOOL WTW8500DC1 Replaced cont oil and console. Unit functions as designed.
Raymond D.
WASHER MAYTAG MHWE201YW00 "Replaced valves, console control and latch. Tested unit unit functions as designed."
Raymond D.
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Upon arrival cx states compressor too loud. Compressor is normal sounding. Noise echoing in apartment. Unit operating as designed. Instructed cx on proper use and care of unit.
Raymond D.
FREEZER WHIRLPOOL WZF34X16DW04 Replaced compressor. unit held vacuum. Recharged with 3.5 oz of r134a and tested. Unit has heat exchange and full frost pattern. Unit functions as designed
Tyler F.
REFRIGERATOR KITCHENAID KSC23C8EYY02 Evaporator is frozen solid needs to defrost will return tomorrow
Tyler F.
REFRIGERATOR KITCHENAID KRSF505ESS01 Customer stated that water is still not being dispensed and ice in refer. Found evaporator is frozen over. Ordering cover and water filter housing. Customer to defrost before return.; ordrng 1 W11098695 (fan-scroll) and 1 WPW10394053 (housing)
Patrick C.
WASHER MAYTAG MVWB835DW "Customer having issues with the water leaking into tub when unit is off. Checked out and when water is on, water trickles into tub. Needs new valve. Checked errors. All related to valve failure. Removed and replaced valve. Tested unit. All ops checked good"
Patrick C.
DRIYER MAYTAG MGDX655DW Found the unit having issues with the heat. Checked out and no glow from the ignitor. Found loose connection at the thermal fuse. Tightened and secured. Tested unit all ops checked good
Tyler F.
WASHER MAYTAG MVWC565FW0 "Removed and replaced motor and capacitor trans is binding up in the agitation cycle and leaking oil. Ordering gear case and cam kit; ordrng 1 W10721967 (drive pulley) 1 W11035751 (gearcase)"
Patrick C.
WASHER MAYTAG MVWC565FW Customer having issues with the unit getting stuck mid cycle. Checked errors and found motor fault. Ohmed out motor and it was within range. Tried auto test and when it came time for motor use the unit shut down. Calibrated unit and all toro ops good. Needs new control board
Patrick C.
OVEN WHIRLPOOL RM770PXBB1
Michael M.
MICROWAVE KITCHENAID KOCE500ESS05
Michael M.
REFRIGERATOR WHIRLPOOL KBSD608EBS01 Cx states unit leaks water from under unit when water dispenser pad is pressed. Removed lower toe panel and observed poly line not installed into water valve. Inserted poly line into water valve and unit no longer leaks. Unit ops as intended with no other issues. Job complete
Michael M.
DISHWASHER KITCHEN AID KDFE104HPS0 Cx states door is not closing right.Tech finds right side hinge has been pulled out of place. Tech removed unit and reset door. Reinstalled unit and level to counter. Unit ops as designed job complete
Michael M.
WASHER WHIRLPOOL WTW5000DW2
Kevin M.
MICROWAVE KITCHENAID KEMS308SSS04
Kevin M.
REFRIGERATOR WHIRLPOOL GSS30C6EYY03 Unit is not making ice. I found voltage coming from main control to ice maker but when voltage was checked at ice maker there was no voltage. I opened wire casing on bottom of freezer door and found multiple broken wires causing voltage to not make it to ice maker. Wires can not be repaired. Unit needs new freezer door to correct issue. Removed and replaced freezer door. Tested unit. All tests good.
Kevin M.
RANGE WHIRLPOOL WFG505M0BS3 Customer concerned with flames being too big on cooktop and inside oven. Customer has unit hooked up to propane and has not had oven converted to propane.
Steven W.
MW OVEN COMBO KITCHEN AID KOCE507ESS00 "Ran diagnostics. Has f2e1 error code. Not heating properly in convection bake. Needs control panel, appliance manager; ordrng 1 W10588753 (panl-cntrl) and 1 W11179310 (APPLIANCE MANAGER )"
Kevin M.
REFRIGERATOR MAYTAG MFX2676FRZ00 "Customer stated unit was making noise in freezer and not making ice. I found stuck ice maker fingers causing no ice production. I freed fingers on ice maker. I cycled ice maker, ice maker cycling normal. Noise coming from evap fan in the freezer caused by ice build up around fan. I defrosted ice around fan. Tested defrost cycle and tested door gaskets. All tests good."
Kevin M.
WASHER WHIRLPOOL MVWX655DW1 Found stripped basket hub causing issue. Washplate is seized on gearcase shaft and will need to be broken off to replace hub.
Kenneth M.
RANGE KITCHENAID KSEG950ESS0 Found unit not getting constant supply of 240 volts. Informed customer to have electrician come out and get proper voltage to plug.
Kenneth M.
DRYER AMANA NED4655EW0 Fund unit DOA due to bad thermal fuse. Replaced thermal fuse and tested unit. Unit has poor cheating due to clogged venting through house. Informed customer they needed a vent clean. Unit is working properly. ; used 1 WP3392519 (THERMAL FUSE) from stock
Raymond D.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01
Patrick C.
REFRIGERATOR WHIRLPOOL WRS321SDHZ02 Removed and replaced filter housing and the water started to come in fine and then stopped. Must be a valve issue. The water pressure to unit is good ; ordrng 1 WPW10179146 (valve-inlt)
Kenneth M.
DISHWASHER WHIRLPOOL WDF330PAHB2 Found unit not draining due to a floating restriction in air gap. Unit would drain a little bit and then Stop. Stop drain pump and start again and it would drain then stop a again. Cleared restriction at air gap and tested unit. Unit is working properly. Customer approves function at this time.
Patrick C.
DISHWASHER WHIRLPOOL WDT720PADM Dishwasher having issues with no water to the unit. Checked I out and found the water valve not allowing water into the unit. Valve is getting proper power. All other ops checked good. Needs new valve ; ordrng 1 W10872255 (valve)
Kegan N.
DISHWASHER WHIRLPOOL GSC25C6EYY02 "Removed and replaced auger motor, ran test,test good. Unit dispensing ice properly this time."
Kegan N.
DRYER ROPER RGD4516FW0 "Customer stated dryer not drying, checked pressure at vent outside, low pressure confirmed, suspect clog in vent. Replaced gas coils and Instructed customer to clean vent before use.; used 1 279834 (2 COIL GAS VALVE SET) from stock"
Michael M.
RANGE WHIRLPOOL KOSC504ESS00 Cx states oven display went blank and door remained in locked position after self clean.Thermal fuse has blown W11025102; ordrng 1 W11025102 (fuse-thrml) and 1 WPW10176670 (blower)
Kegan N.
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Customer stated out and inner panel separating, inspected unit, found a few loose screws, tightened and secured. Door functioning normally now."
Kegan N.
WASHER MAYTAG MVWB765FW2
Michael M.
REFRIGERATOR WHIRLPOOL WRF990SLAM00 Door had a gap on top and right side bwteeen seal and frame.Tech removed and replaced freezer door. Used heat gun and steamer to remove ice build up.Fre
Kegan N.
M/W OTR WHIRLPOOL WMH31017FW0 "Removed and replaced magnetron and capacitor, ran test cycle, test good. Unit heating well, customer approves temperature."
Kevin M.
DISHWASHER KITCHENAID KUDS35FXSS5 "Customer stated the unit is leaking and not cleaning. I found plugged up lower spray arm causing poor wash performance, I removed spray arm and cleared. Unit is leaking out door. Failed door seal causing leak. Ordering door gasket.; ordrng 1 W10300924V (door seal)"
Jim S.
REFRIGERATOR KITCHEN AID KFXS25RYMS2 Replaced ice maker. ; used 1 W10882923 (ICEMAKER) from stock
Jim S.
WASHER WHIRLPOOL WTW5000DW1 Floor is torn. When the unit was under heavy load The belt cover would scrape on the new linoleum floor. Raise the cabinet so now under a very heavy load the unit is still an inch away from the floor.The actuator was acting up so i replaced it. No fault codes; used 1 W10913953 (ACTUATOR) from stock
Kevin M.
M/W OTR WHIRLPOOL WMH31017HZ2 Unit is dead no power. I found that the cavity thermostat is open and not allowing power to user interface. Failed cavity thermostat. Ordering part. ; ordrng 1 W10269232 (thermostat)
Jim S.
DRYER MAYTAG MGD6000XW1 Installed dryer repair kit; used 1 4392067 (DRYER REPAIR KIT) from stock
Kenneth M.
DISHWASHER MAYTAG MDB4949SHZ0 Found unit with shipping damages. Ordering inner door outer door and panel; ordrng 1 W10908291 (door-inner) and 1 W11133139 (UI) and 1 W11262939 (FRONT PANEL )
Kenneth M.
MICROWAVE WHIRLPOOL WMH31017HZ Ordering power cord ; ordrng 1 W11206558 (POWER CORD)
Jim S.
REFRIGERATOR KITCHEN AID KFIS27CXWH2 Replaced defrost drain tube. Installed new drain tube
Jim S.
WALL OVEN KITCHEN AID KOST107ESS00 Bad breaker
Jim S.
DISHWASHER KITCHENAID KDFE104HBL0
Kenneth M.
REFRIGERATOR FRIGIDAIRE LFHB2741PFBA Found unit not producing ice due to frosted over freezer. Freezer fan is bad. Totally iced over. Cleared ice away from fan and tested unit. Blade still not turning with proper voltage. Ordering ice box fan. Spinning at low speed will not spin faster. Hardly turning at all. Ordering fan blade. ; ordrng 1 241509402 (motor) and 1 5304493604 (fan & gasket kit)
Kenneth M.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Found unit not cooling. Defrost issue. Ordering new defrost board. Also found thermostat connection a bit burned. Ordering new thermostat\; ordrng 1 WPW10366605 (cntrl-elec) and 1 WPW10515057 (light) and 1 WPW10583800 (thermostat)
Jim S.
REFRIGERATOR KITCHENAID KFIS29BBMS02
Kenneth M.
WASHER WHIRLPOOL WTW4815EW1 Found unit with long fill no fill error code due to unit having bad water valve. Ordering new water valve; ordrng 1 W11210459 (WATER VALVE)
Kenneth M.
WASHER WHIRLPOOL WTW4816FW2 Found unit not working properly due to long fill. Faulty water solenoid. Ordering water valve; ordrng 1 W11170319 (CONTROL) and 1 W11210459 (VALVE)
Jesus C.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Customer states that unit is not cooling. Checked unit and ran test 3 fan motor not working. Removed freezer door and drawers. Removed evaporator cover and harness. Installed new harness and assembled unit. Reran Test and fan is working. Unit is now working as designed.
Kenneth M.
WASHER MAYTAG MVWB865GW0 ordering dispenser drawer ; ordrng 1 W10919352 (drawer)
Kegan N.
REFRIGERATOR WHIRLPOOL WRF990SLAM00 "Customer stated not dispensing ice, tested unit, auger motor requires replacement.; ordrng 1 W10822606 (motor)"
Jesus C.
REFIRGERATOR WHIRLPOOL WRS325FDAM02 Customer states that lights not working. Checked unit and found light flickering. Removed freezer side and refrigerator light. Tested both with meter and are working properly. Assembled light and both are working. Reseated the connector on refrigerator light. Unit is working as designed.
Jesus C.
MICROWAVE KITCHENAID KEMS309BSS00
Jesus C.
WASHER AMANA NTW4516FW2 Customer states that unit is out of balance. Checked unit and place in diagnostics found error codes. Ran manual test on spin and balanced unit. Unit is working as design.F2-E1 Over-sudsF0-E5. Off balance load detected.
Kegan N.
WASHER WHIRLPOOL WFW85HEFC1
James M.
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Found unit with leveling issues due to flooring. Adjusted unit as best as I could. Leveled door and checked unit. Unit is function as intended.
Jim S.
WASHER WHIRPOOL WFW9750WW01 Leaky water valve; ordrng 1 WPW10247306 (valve)
Jim S.
WASHER MAYTAG MHW7000XW0 F5E1 fault code; ordrng 1 WPW10374126 (cntrl-elec)
James M.
WASHER WHIRLPOOL WTW5000DW Found unit with error code for off balance load. Cleared code and tested unit. Unit is functioning as intended. Recalibrated unit and informed customer of off balance loading and proper loading techniques.
Jim S.
REFRIGERATOR GENERAL ELECTRIC CYE22TSHDSS "Temperatures swing too far apart. Noisy condenser fan motor, moisture in the fresh food, noisy fresh food fan motor; ordrng 1 WR49X26666 (ff fan moisture kit) and 1 WR55X30805 (BOARD) and 1 WR60X23363 (fan gasket assembly) and 1 WR60X29099 (FAN MOTOR)"
James M.
REFRIGERATOR WHIRLPOOL KRMF706ESS Replaced gasket and heated seal to complete seal. Unit now sealed and working as intended.
Jim S.
DRIYER GE GFDN120GD0WW Relay is not engaging broken belt; ordrng 1 WE12M29 (BELT) and 1 WE12X83 (pulley idler) and 1 WE1M462 (SLEEVE)
James M.
DISHWASHER WHIRLPOOL KDTM354DSS Replaced panel and tested unit. Unit now functioning properly and customer approves.
Isidore A.
DRYER - ELECTRIC WHIRLPOOL WED4850BW1 "Removed top panel, front panel belt drum and all rollers. Installed new rollers and belt per kit. Reinstalled front and top panels. Test dryer operation ok at this time"
Isidore A.
WASHER MAYTAG MVWB765FW0 "F2e1 ui error not verified, test washer found drain pump needed cleaning. Cleared pump test washer found no other issues customer instruct on cycle select and detergent use. Washer working at this time."
Isidore A.
WASHER MAYTAG MVWB835DW0 "F8e6 lid up more than 10 minutes customer customer instruct not to manually fill water cause fault code, washer operation ok at this time."
Jim S.
REFRIGERATOR FRIGIDAIRE LGHB2867PF5
Jim S.
WASHER MAYTAG MHW7000XW0 F5E1 fault code; ordrng 1 WPW10374126 (cntrl-elec)
Irvin F.
DISHWASHER WHIRLPOOL WDF520PADM7 The DW is missing upper stop. Confirmed issue. Installed stop. All operation normal.
Jesus C.
WASHER MAYTAG MVWB835DW3 "Customer states that unit Is not starting. Ran diagnostics and found several codes. Ran manual test and on spin cycle unit is making rubbing noise. Disconnected unit and tilted back, removed rotor. Found the slider rubbing against clutch. Ordered parts.F8-E1 Long fillF0-E3. Overload F7-E9. Locked rotorF7-E5. Shifter failure; ordrng 1 W10752187 (screw) and 1 W10754448 (clutch) and 1 W10811956 (drum assembly)"
Jesus C.
REFRIGERATOR KITCHENAID KRFF300ESS01 Customer states that unit is not dispensing water. Checked unit and found the reservoir iced up and the dual water valve not working. Placed meter in valve connector and getting 117 vac but not dispensing water. ; ordrng 1 WPW10279866 (valve-inlt)
Jesus C.
OVEN KITCHENAID KEBS279BWH00
Irvin F.
DRYER WHIRLPOOL CGD9050AW1 "CX says the unit is running on free cycle. The unit needed to be programmed to time/ pay dry. Programmed unit test for use. The thermal fuse failed. Hi limit out. Replaced all fuses, unit is operating."
Jesus C.
DRYER AMANA NGD4655EW2
Jesus C.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Customer states that unit is freezing food. UI panel not responding to diagnostics. Unplugged unit as retry placing unit in diagnostics. Tested components and found the diffuser making noise. Ordered parts.; ordrng 1 W11214887 (CNTRL ELECT) and 1 W11317276 (DIFFUSER)
Irvin F.
WASHER MAYTAG MVWX655DW1 "Replaced valve. Test for operation, passed. All operations normal, no leaks."
Irvin F.
REFRIGERATOR KITCHENAID KFIS29BBMS00 "Removed compressor, installed replacement. Removed fresh food evap, replaced part. Vacuum and charge the unit to 5.50z. Unit cooling all operations normal."
Irvin F.
OVEN WHIRLPOOL WOS92EC0AS04 "CX says the unit showed an error code, after they TESTED the oven using self clean. Talking. CX they said was dirty so they ran self clean go an error code, then tried the unit for operation, using self clean, now both have error codes. Cleared codes after testing, all components passed."
James M.
REFRIGERATOR KITCHENAID KRFF300ESS01 "Checked defrost panel, evap fan and control. Found smell from evap fan when operating ordering new fan and motor; ordrng 1 WP2163777 (blade-fan) and 1 WPW10464673 (motor-evaporator)"
Hector Z.
WASHER MAYTAG MVWB865GC0 "Replaced drain pump, and complete agitator. Tested ok. Job complete"
James M.
MICROWAVE KITCHENAID KEMC377KBL0 Replaced thermostat and tested unit. Unit now not lighting and not heating. Running with door open.
Hector Z.
REFRIGERATOR WHIRLPOOL KSC23C8EYY02 Ice maker not working. Checked unit and found broken neutral wire inside the freezer door. Customer contacting KitchenAid to see if they can grant the door. Service call good for 30 days.
Hector Z.
WASHER WHIRLPOOL WTW5000DW1 Replaced lid lock assembly and water valve. Ran a diagnostic test. Tested ok.
James M.
RANGE KITCHENAID KSGG700ESS0
Hector Z.
M/W OTR KITCHENAID KHMS2040WSS3 "Microwave displaying anF6 code (MW relay). Checked unit and found shorted computer board relay."
Hector Z.
OVEN KITCHENAID KODE500ESS03 Replaced inner door glass and frame. Tested ok.
James M.
MICROWAVE WHIRLPOOL WMH78019H2
Hector Z.
REFRIGERATOR WHIRLPOOL WRT541SZDW00
Isidore A.
WASHER WHIRLPOOL WFW9290FW0 "Found f5 e2 error door lock error found over suds condition cleared codes ok found bellows W11173364 has tear part ordered; ordrng 1 W11173364 (BELLOWS)"
Hector Z.
REFRIGERATOR WHIRLPOOL KSC23C8EYY02
Isidore A.
DRYER WHIRLPOOL MGDE500VW1 Found water valve disconnected customer to have water reconnect and ordering new water valve WPW10044608; ordrng 1 WPW10044608 (valve)
George Y.
REFRIGERATOR WHIRLPOOL WRF995FIFZ00 Installed part tested check out ok complete . No dents or dings cause by tech.