Near Redlands, CA 92373
Rod
Job Details: 03/03/2020
WASHER WHIRLPOOL WFW5620HW0 Claims soaking wet clothes at end of cycleOccasionally has puddle of water. Unable to duplicate leak but found that machine had been in self correction for sudsing problem this is normal if pressure switch is tripped to indicate over suds condition. Op guide does not explain how this works and it is normal 10-15 min run time may occur without being able to clear and start machine
Near Apple Valley, CA 92307
Darren
Job Details: 03/03/2020
WASHER MAYTAG MHW5500FW1 "After customer adjusted wash conditions, washer is working normally."
Near Arcadia, CA 91006
Juan
Job Details: 03/03/2020
REFRIGERATOR KITCHENAID KBSD608ESS01 LED LIGHTS NEED TO BE REPLACED.; schdld next appmnt for 3/7 SAT !
Near Pismo Beach, CA 93449
George
Job Details: 03/03/2020
WASHER WHIRLPOOL WTW5000DW2 7727218686. Found washer not functioning found machine error stuck key remove put into diagnostics retested check out ok complete. No dents or dings cause by tech.
Near Victorville, CA 92394
Darren
Job Details: 03/03/2020
DRYER MAYTAG MGDB835DW4 "Open flame switch, ordered needed part.; ordrng 1 WP338906 (sensor)"
Near Fresno, CA 93711
Irvin
Job Details: 03/03/2020
DRYER WHIRLPOOL WED9600TW0 WOVHQOVWL1-laborUnit leaves reddish stain on clothes. Checking the drum found substance in the drum glide is coming off clothes. Some material is being pressed in between the rear panel and drum. Pressing in the stain. Removed substance causing stains. Assembled unit. All functions normal.
Near Adelanto, CA 92301
Darren
Job Details: 03/03/2020
WASHER MAYTAG MVWB835DW4 "Doesn’t fill with enough water, ordered control.; ordrng 1 W11170706 (cntrl-elec)"
Near Adelanto, CA 92301
Darren
Job Details: 03/03/2020
REFRIGERATOR KITCHENAID KRMF606ESS01 "Ordered court and door, water corroded wires and board.; ordrng 1 W10769076 (cntrl-elec) and 1 W10815671 (dor-fip ss)"
Near Fresno, CA 93704
Irvin
Job Details: 03/03/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Cx says the left side door is not closing. Found the gasket is not sitting correctly. ; used 1 W10685868 (GASKET ) from stock
Near Merced, CA 95341
Kenneth
Job Details: 03/03/2020
DRYER WHIRLPOOL WED5000DW2 Found unit bowed outward not allowing door to close. Hinges hitting panel. Ordering new inner door and seal. Did not reschedule due to part availability ; ordrng 1 WP695737 (Door) and 1 W10906683 (Seal)
Near Fresno, CA 93706
Irvin
Job Details: 03/03/2020
DRYER WHIRLPOOL WED7500GW0 "Removed power from dryer. Installed replacement parts. Powered the unit ran test check, passed. All ops normal."
Near Fresno, CA 93727
Timothy
Job Details: 03/03/2020
RANGE WHIRLPOOL WFE505W0HW1 Unit has a bad control.; rqstng P&A on 1 W11314393 (cntrl-elec)
Near Los Angeles, CA 91352
Leon
Job Details: 03/03/2020
WASHER MAYTAG MVWB835DW0 Replaced all selected parts.After running diagnostic check unit working properly as designed
Near Clovis, CA 93619
Timothy
Job Details: 03/03/2020
REFRIGERATOR KITCHENAID KRFC704FPS01 Called WPTS(7727226440) found that there is 12vdc at the connection to the IM but it does not cycle. Unit needs a new IM. ; 1 W11115534 (icemaker)
Near La Crescenta-Montrose, CA 91214
Leon
Job Details: 03/03/2020
WASHER WHIRLPOOL WTW7000DW4 Replaced all selected parts.After running diagnostic check unit working properly as designed
Near Glendora, CA 91740
Andy
Job Details: 03/03/2020
WASHER WHIRLPOOL WTW5000DW3 "Unit shakes and clothes are wet, found a weak shock replaced shocks and tested unit working properly"
Near Glendale, CA 91201
Leon
Job Details: 03/03/2020
REFRIGERATOR JENN-AIR JS48PPDUDE01 Cx concern that unit is not working properly.After running diagnostic check find that no lights in freezer section.Replaced module light.After running diagnostic check unit working properly as designed
Near San Luis Obispo, CA 93401
George
Job Details: 03/03/2020
DISHWASHER WHIRLPOOL KDTE254ESS0 Installed part tested check out ok complete. No dents or dings cause by tech
Near Thousand Oaks, CA 91362
Hector Zuleta
Job Details: 03/03/2020
REFRIGERATOR KITCHENAID KSSC42QTS02 "Customer is concerned of refrigerator not dispensing water. I checked the unit and I a worn out Dispenser pad. Ordered Pad Kit (W10133603). ; ordrng 1 W10133603 (pad)"
Near Glendora, CA 91741
Andy
Job Details: 03/03/2020
DRYER WHIRLPOOL NGDX655DW2 "Timer not advancing, replaced timer and tested unit working properly"
Near Terra Bella, CA 93270
Erick
Job Details: 03/03/2020
REFRIGERATOR WHIRLPOOL WRF560SMYB04 Unit heater is failing no airflow to refrigerator section; ordrng 1 W11034366 (cntrl-elec) and 1 WPW10383615 (thermistor) and 1 WPW10436849 (heater) and 1 WPW10464673 (motor-evap)
Near Covina, CA 91722
Andy
Job Details: 03/03/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Not washing and dispenser broken missing tabs , replaced dispenser and tabs tested unit working properly"
Near Bloomington, CA 92316
Rod
Job Details: 03/03/2020
WASHER MAYTAG MVWC565FW2 No hot water water enters machine. Confirmed No malfunctions indicated as no problem codes were stored.No voltage to water inlet assembly and control won’t register any problem code.;1 W10868094 (CONTROL) and 1 W11038689 (valve) and 1 W11399433 (INLET)
Near Rialto, CA 92376
Rod
Job Details: 03/03/2020
DRYER ELECTRIC MAYTAG MVWB835DW0 Found dead machine will not respond to key entries Ordering control and user interface. Voltage to main control but will not operate. And will not drain only shows drain error.Ordering user interface and main control;1 W10861510 (console) and 1 W11100602 (cntrl-elec) and 1 WPW10581874 (pump-water)
Near Poplar-Cotton Center, CA 93257
Erick
Job Details: 03/03/2020
DRYER ROPER RED4516FW Cycled unit found unit with open element causing unit not to heat. Replaced heating element. Re-tested and passed all test with no errors. Job complete; used 1 279838 (ELEMENT) from stock
Near Wasco, CA 93280
Erick
Job Details: 03/03/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Installed new parts on unit. Retested doors sealing all the way with no errors. Job complete
Near Apple Valley, CA 92308
Darren
Job Details: 03/03/2020
REFRIGERATOR KITCHENAID KFCS22EVMS8 Ordered ice maker and damper.; ordrng 1 W10889233 (icemaker) and 1 WPW10594329 (control)
Near Bakersfield, CA 93312
Erick
Job Details: 03/03/2020
DRYER WHIRLPOOL MGDB765FC0 File 7727224713.Cycled unit and found unit operating as designed. Unit has no error codes on control board. Ran unit under stress test and high heat for 20 minutes and unit operated and heated as designed. Call tech line spoke with Butch. Protect one unit is operating as designed with no faults no parts to be replaced. Job complete
Near San Luis Obispo, CA 93401
George
Job Details: 03/03/2020
FREEZER JENN-AIR JBZFL18IGX00 Ok to reorder cover damage per office ok to reschedule.; ordrng 1 W11234555 (cover-frnt)
Near Bakersfield, CA 93314
Erick
Job Details: 03/03/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 Cycled unit and found unit with bad connector At power cord causing unit to not power on. Corrected with new wire nuts. Re-tested unit unit powers on and cycled with no errors. Reprogram control. Unit passed all test for no errors. Job complete
Near Hanford, CA 93230
Enrique
Job Details: 03/03/2020
REFIRGERATOR WHIRLPOOL WRX735SDHZ02 "Inspected whirlpool refrigerator . Customer concerns , ice maker not producing ice . When I arrived , customer stated , now the ice maker started working . All functions tested normal . No leaks ."
Near Fresno, CA 93711
Irvin
Job Details: 03/03/2020
WASHER WHIRLPOOL WTW4815EW0 "Cx says the washer is not operating properly. Loud during operation. The gearcase is grinding in spin, no agation at all. Center seal leaking. Ordering replacement components. ; ordrng 1 W10473144 (gearcase) and 1 W10597177 (actuator) and 1 W10680208 (agitator) and 1 W10721967 (drive pulley) and 1 W10748955 (suspension)"
Near Fresno, CA 93723
Irvin
Job Details: 03/03/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Cx says the fresh food section is freezing food. The display is not showing full display. Some digits missing. Replacing the control. ; ordrng 1 W10887493 (panel-ui)
Near Los Angeles, CA 90046
Leon
Job Details: 03/03/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 Cx states that unit is not working properly.After running diagnostic check find that unit is not filling water not turning to washing cycle and unit is not draining ; ordrng 1 W11087376 (pump&motor) and 1 W11305297 (cntrl-elec) and 1 WPW10327249 (water intake valve)
Near Bakersfield, CA 93304
Patrick
Job Details: 03/03/2020
DRYER MAYTAG MGD5600TQ0 Customer having issues with the unit getting too hot at the bottom. Explained to customer that the unit has safety thermostats that will shut the heat off if it is excessive. All ops checked good. Outside of unit will get hot
Near Bakersfield, CA 93307
Patrick
Job Details: 03/03/2020
DRYER AMANA NGD4655EW2 "Found no heat. Loose connection at the thermal cutoff. Reconnected, tightened and secured. Tested unit. All ops checked good"
Near Glendale, CA 91207
Leon
Job Details: 03/03/2020
REFRIGERATOR JENN-AIR JFC2290VEP0 Cx states that unit is not working properly.After running diagnostic check find that ice maker is overfilling water and water tube is broken ; ordrng 1 10463203 (tube-water) and 1 W10884390 (icemaker) and 1 WPA3223101 (insert- pl) and 1 WPM0114003 (clip- spee)
Near Oxnard, CA 93035
Alejandro
Job Details: 03/03/2020
REFRIGERATOR KITCHENAID KUDR204ESB00 "Found the unit not cooling normal ,replace compressor dryer and charge refrigerant unit work normal"
Near Littlerock, CA 93543
Jonathan
Job Details: 03/03/2020
WASHER MAYTAG MVWX655DW Replaced defective switch and mob. Tested unit and is working properly
Near Fontana, CA 92337
Tyler
Job Details: 03/03/2020
DRYER MAYTAG MEDB835DW4 Customer stated that the the dryer inlet vent is leaving marks on clothes. Found customer is overloading the dryer so that items are getting stuck against the dryer vent. Customer is going to start washing and drying smaller loads to avoid marks. All works good at this time.
Near Rialto, CA 92376
Tyler
Job Details: 03/03/2020
REFRIGERATOR WHIRLPOOL WRS325FDAW04 Customer stated that the freezer froze over. Removed and replaced harness tested all works good at this time.
Near Rancho Cucamonga, CA 91737
Tyler
Job Details: 03/03/2020
RESIDENTIAL REFR WHIRLPOOL WRF757SDEM01 Unit was still not defrosted rescheduled for tomorrow.; schdld next appmnt for 2/25 TUE !
Near Fontana, CA 92336
Tyler
Job Details: 03/03/2020
WASHER MAYTAG MVWB855DC3 Customer stated that the unit is not working. Found multiple error codes for the fill valve. Removed and replaced valve tested all works good at this time.
Near Lindsay, CA 93247
Erick
Job Details: 03/03/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ Cycled unit and found stripped handle and that’s good closing that’s open. Also found it with bad ice maker. Both will need to be replaced; ordrng 1 W11163764 (handle) and 1 WPW10300022 (icemaker) and 1 WPW10661886 (screw)
Near Baywood-Los Osos, CA 93402
George
Job Details: 03/03/2020
WASHER MAYTAG MVWX655DW2 Found washer exexively soap removed retested check out ok complete. No dents or dings cause by tech.
Near Delano, CA 93215
Erick
Job Details: 03/03/2020
REFRIGERATOR WHIRLPOOL WRT138FZDW00 Unit has service Puerner to replace board for similar conditions. Also found unit with bad thermistor on freezer side. Both will need to be replaced. It has wholesale fan blade needs to be replaced; ordrng 1 W10838965 (thermistor) and 1 W11353813 (CONTORL) and 1 WP2163777 (blade-fan) and 1 WPW10383615 (thermistor)
Near Arroyo Grande, CA 93420
George
Job Details: 03/03/2020
DRYER MAYTAG MGD6630HW1 Found dryer sound too low customer instruct unit need to go to signal adjust to 3 for higher setting complete. No dents or dings cause by tech.
Near Bakersfield, CA 93311
Patrick
Job Details: 03/03/2020
WASHER MAYTAG MHW8200FC0 Checked unit for smell. Bellow was popped out of the tub causing water build up in the seal. Reinstalled and secured the bellow. Test3d unit. All ops checked good
Near Shafter, CA 93263
Erick
Job Details: 03/03/2020
REFRIGERATOR WHIRLPOOL GI6FARXXY02 Cycled unit and found unit with cracked ice maker mold causing failure. Unit has been non operable for a significant amount of time. Unit will need new wiring harness and ice maker replaced. ; ordrng 1 W10882923 (icemaker)
Near Bakersfield, CA 93311
Patrick
Job Details: 03/03/2020
WASHER WHIRLPOOL WFW92HEFC0 Unit having issues with the door locked. Checked error and f3e1 stored. Needs water level sensor. Remedy and replaced tested unit all ops checked good
Near Bakersfield, CA 93308
Patrick
Job Details: 03/03/2020
WASHER MAYTAG MVWB765FW3 Checked the unit out and their was a drain pump error code. Pump no blockage. Slow drain. Needs new pump. Removed and replaced tested unit. All ops Ch3dked good ; used 1 W10876600 (PUMP-WATER) from stock
Near Bakersfield, CA 93306
Patrick
Job Details: 03/03/2020
WASHER WHIRLPOOL WTW5000DW1 Found the unit not draining for the customer. Checked out and the ligh blue wire damaged and molex. I stripped wire back and fixed connection. Tested unit. All ops checked good
Near Bakersfield, CA 93307
Patrick
Job Details: 03/03/2020
WASHER WHIRLPOOL WTW7000DW4 Found the unit making noise while in use. Checked out and found the rotor loose. Tightened and secured. Tested unit. All ops checked good
Near Hanford, CA 93230
Enrique
Job Details: 03/03/2020
WASHER WHIRLPOOL WTW4855HW1 "Inspected whirlpool washer . Customer concerns , lid lock clicking . Faulty latch . ; ordrng 1 W11307244 (latch)"
Near Bakersfield, CA 93306
Patrick
Job Details: 03/03/2020
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Found the unit having issues with leak. Coming from defrost drain. Heat probe installed and unit is going into defrost needs rollers. Damaged and unable to level unit ; ordrng 2 WPW10141622 (leveling leg)s
Near Redlands, CA 92373
Rod
Job Details: 03/03/2020
DRYER MAYTAG MGD6630HC0 Controls won’t respond Will power up but then no action from controls display goes haywire and won’t start machineConfirmed.......communication error btwn machine control and User interface.Ordering control assemblies.; rqstng P&A on 1 W11316915 (console) and 1 W11350218 (CONTROL)
Near Rancho Cucamonga, CA 91730
Tyler
Job Details: 03/03/2020
WASHER WHIRLPOOL WTW4850HW1 Customer stated that the lid is not locking. Found broken lid lock. Ordering lock in stock.; ordrng 1 W11307244 (latch)
Near San Bernardino, CA 92405
Rod
Job Details: 03/03/2020
WASHER MAYTAG MVWC565FW2 schdld next appmnt for 2/25 TUE 7-9
Near Visalia, CA 93292
Frank
Job Details: 03/03/2020
REFRIGERATOR KITCHENAID KRFF507HBS00 "Customer stated hearing clicking noise. Perform diagnostics. Check all components. Found condenser fan motor making clicking and the icemaker isn’t dispensing ice Will order parts; ordrng 1 W10215646 (motor,dispenser) and 1 W10347093 (ice-contnr) and 1 W10909387 (motor-cond)"
Near Visalia, CA 93291
Frank
Job Details: 03/03/2020
DRYER WHIRLPOOL WGD4815EW2 Customer stated dryer making squeaky noise Performed diagnosticsChecked all componentsFound bearing making squeaking noiseWill order part ; ordrng 1 https://beta.marcone.com/Product/Detail?Machine=&Category=&Part=279441&Make=WPL (BEARING RING)
Near Bakersfield, CA 93311
Patrick
Job Details: 03/03/2020
REFRIGERATOR KITCHENAID KRMF706EBS Found the unit having issue with the pad sticking on dispenser front. Needs switch and pad ; ordrng 1 W11087492 (switch) and 1 W11109510 (pad)
Near Bakersfield, CA 93309
Erick
Job Details: 03/03/2020
DRYER WHIRLPOOL WGD4815EW2 Units drum is chipping paint flakes away. Unit will need to complete new drum replaced; ordrng 1 W10899578 (drum)
Near Santa Clarita, CA 91321
Alejandro
Job Details: 03/03/2020
REFRIGERATOR KITCHENAID KSSS48QDX05 "Found the unit not cooling very leak in evaporator and exchanger(order heater drain pan wpp2004545, evaporator 4388575, compressor w10309995 and exchanger wp2003003) ; ordrng 1 4388575 (evaporator) and 1 W10309995 (compressor) and 1 WP2003003 (exchanger) and 1 WP2004545 (heater-pan)"
Near Bakersfield, CA 93311
Jim
Job Details: 03/03/2020
REFRIGERATOR KITCHEN AID KRFC704FSS02 Bruce at whirlpool says that the door needs to be changed again; ordrng 1 W11110292 (dor-fip)
Near Modesto, CA 95356
Lance
Job Details: 03/03/2020
RESIDENTIAL REFR KITCHEN AID KRFF707ESS01 "Tech line sr#7726868179Unit not cooling. Sealed system issue, frosted from evaporator return line to compressor we will need to order new compressor, Valve sealed system issue; ordrng 1 W10832994 (compressor) and 1 W11094466 (valve)"
Near Waterford, CA 95386
Cruz
Job Details: 03/03/2020
WASHER MAYTAG MHW3505FW0 "Needs more work- found error codes F9E1, long drain F8E3 inlet valve thermistor not reading temp, found bellow to be leaking at front when unit was in a diagnostic test, ordering parts for unit. ; ordrng 1 W11106747 (bellow) and 1 WPW10435242 (valve) and 1 WPW10605427 (pump-water)"
Near Turlock, CA 95382
Cruz
Job Details: 03/03/2020
WASHER MAYTAG MVWB835DC3 Cx rescheduled for Saturday. Unit needs a drain pump and clutch found error codes f7e5 faulty clutch f8e1 long drain. Cx claims unit clothes are still wet after spin cycle. Will use drain pump and clutch on next visit. ; schdld next appmnt for 2/22 SAT !
Near Modesto, CA 95355
Lance
Job Details: 03/03/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Fixed-replaced faulty thermistor fridge area per tech line. Also, customer to throw away all frozen fruits,vegetables,and dairy. Please allow 24hrs for temps to normalize"
Near Burbank, CA 91505
John
Job Details: 03/03/2020
DRYER WHIRLPOOL MGDB835DW4 The dryer is dead no power no light power going to the control but no display power going to the display but the display will not turn on.; ordrng 1 W10849059 (harns-wire) and 1 W11098430 (cntrl-elec) and 1 W11158457 (overlay)
Near Modesto, CA 95354
Cruz
Job Details: 03/03/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "File # 7727196833 Kathy from whirlpool tech line has documented these notes- cx claims unit when dispensing water from disperser it’s not cold, found water to be normal temp, informed cx that water in reservoir will not stay cold due to reservoir freezing over, whirlpool has place a heater pad on reservoir so it will not freeze over, cx said ok. Unit is working as designed. "
Near Keyes, CA 95328
Cruz
Job Details: 03/03/2020
WASHER MAYTAG MHW5630HW0 "File # 7727199377 Rich from whirlpool tech line- file # 7726986759 Daniel from whirlpool trade care team. Cx claims that when using the quick wash cycle mins go to 50, cx said it used to say 15 mins when using quick wash cycle, checked unit for codes and found none, rich from whirlpool tech line said estimated time will adjust at times this is normal Operation, also cx said that a CL displayed at UI rich from whirlpool tech line said CL mean clean washer, put unit in a diagnostic test mode it completed filled, wash, drain, spin, unit is working as designed."
Near Livingston, CA 95334
Cruz
Job Details: 03/03/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 "Fixed - installed all new parts (valve, cntrl elec, ice maker, motor) water filled mold, found temps, cooling, water & ice dispenser, lights, fans, compessor, are all working fine, allow 24 hrs ice production. Cx ok repair."
Near Turlock, CA 95380
Cruz
Job Details: 03/03/2020
REFRIGERATOR WHIRLPOOL WRF736SDAW13 "Fixed- installed all new parts (extension, cntrl elec, door- ice, handle, front pan) I then inspected the following doors, ice maker, lights, gaskets, fans, cooling, temps are all working as designed, cx ok repair."
Near Patterson, CA 95363
William
Job Details: 03/03/2020
WASHER WHIRLPOOL WTW8500DC5 "F0E3, F8E1, found hot water turned off, found rotor hitting plastic pan drain pipe, rise washer legs up to max height, ran self diagnostics cycle, unit operating as designed instructed cx hot water is required to be on when using unit."
Near Oxnard, CA 93033
Hector Zuleta
Job Details: 03/03/2020
MICROWAVE WHIRLPOOL WMH73521CS0 Customer is concerned of Microwave not working and producing a click sound during operation. I checked the unit and I found damaged Door Microswitches and a intermittent click sound coming from the heating relay in the control as well broken grille. Ordered parts and rescheduled.; ordrng 1 W10701699 (grill-vent) and 3 W10727360 (microswitch)s and 1 WP8206419 (interlock) and 1 WPW10156813 (interlock) and 1 WPW10625365 (cntrl-elec)
Near West Hollywood, CA 90046
John
Job Details: 03/03/2020
REFRIGERATOR AMANA ARB2217CSR "The Freon is leaking out of the system. This needs a new evaporator, a dryer, and three hours to repair it due to the installation. Nope, many of the parts are no longer available for this particular refrigerator. Not recommended to repair do to age and limited part availability."
Near Visalia, CA 93277
Frank
Job Details: 03/03/2020
WASHER MAYTAG MVWC565FW2 Unit needs gear case Have gear case but doesn’t have tool to removeOrdered tool Reschedule for Wednesday between 8-12 ; schdld next appmnt for 2/26 WED !
Near Visalia, CA 93277
Frank
Job Details: 03/03/2020
WASHER AMANA NTW4516FW1 Ran diagnostics Found F8 E1 long fill Water valve buzzNeeds water valveDuring diagnostic basket will spin while agitating cause by bad gear case and faulty agitated ; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11210459 (valve) and 1 W11255272 (gearcase)
Near Los Angeles, CA 90046
John
Job Details: 03/03/2020
WASHER MAYTAG MHW8630HC0 Stains in clothes and detergent leftover in dispenser. On page 7 and page 10 of the use of care manual it explains the optimal dispenser system. The water left over in the dispenser is explained on page 10 this is normal but the stains in the clothes did not come out which may need more stain remover possibly. As a technician this washing machine wash is as designed.
Near Los Angeles, CA 90068
John
Job Details: 03/03/2020
DISHWASHER KITCHENAID KUDU03FTPA2 "The control panel and the user interface have a hole in them, you cannot start the dishwasher. Note, the parts are no longer available for this particular model. The customer is informed and will have to get a new dishwasher."
Near Burbank, CA 91504
John
Job Details: 03/03/2020
DRYER WHIRLPOOL WGD8620HW1 The duct appears to be long and straight. Looking into it I can see that there’s plenty of lint still plugged in it about 20 feet long. The customer is going to have to get it cleaned. I believe the dryer is OK once the ducting is cleaned out. The dryer appears to be good at this time.
Near Los Angeles, CA 90042
John
Job Details: 03/03/2020
REFRIGERATOR KITCHENAID KBFS20EVMS9 The drain tube for the defrost system was plugged up. And plug the drain tube cleaned it out cleared it of debris. Defrosted the drain trough and remove the ice. The freezer and refrigerator tested good.
Near Glendale, CA 91208
Leon
Job Details: 03/03/2020
WASHER WHIRLPOOL WFW5620HW0 Cx states that unit is not working properly.Cx states that unit has a water leak.After running diagnostic check no leak found.After running diagnostic check no fault codes unit working properly as designed
Near Oxnard, CA 93033
Joe
Job Details: 03/03/2020
WASHER MAYTAG MVWX655DW1 Replaced WASHPLATE and housing. Customer is now stating unit doesn’t open sometimes. Ordering lid lock.; ordrng 1 W11307244 (latch)
Near Glendale, CA 91206
Leon
Job Details: 03/03/2020
WASHER WHIRLPOOL MVWX655DW2 Cx states that unit is not working properly.Cx states that bucket is not filling water.After running diagnostic check find that cold water line is not connected to the unit.Installed cold water line.After running diagnostic check unit working properly as designed
Near Glendale, CA 91208
Leon
Job Details: 03/03/2020
REFRIGERATOR KITCHENAID KBSN602ESS01 Cx states that unit is not working properly. After running diagnostic check find that unit is not lighting up in freezer section. Replaced module light. After running diagnostic check unit working properly as designed
Near Simi Valley, CA 93065
Aaron
Job Details: 03/03/2020
REFRIGERATOR WHIRLPOOL MFI2665XEM7 Sometimes dispenser door is getting stuck and not opening when ice is being dispensed causing it to collect in the shoot assembly ordered the separator assembly to correct the issue; ordrng 1 WPW10353552 (separator)
Near Ojai, CA 93023
Aaron
Job Details: 03/03/2020
OVEN KITCHENAID KSIB900ESS2 Checked operations in the broil section tested operations unit is working as designed I think the customer tried to broil with the door open which is not the way you do it with these new ovens check the lightbulbs in the oven and both lightbulbs are bad normal 40 W appliance bulb’s customers going to get themselves and install. unit is working as designed at this time
Near Simi Valley, CA 93063
Danny
Job Details: 03/03/2020
REFIRGERATOR KITCHENAID KBFN502ESS00 Door is hard to open Found door loose from brackets and not sealing properly and causing frost to build upUsed steam gun to defrost frost and ice Reinstall door into brackets properly and door is now sealing and closing properly Advised client to allow 24hrs for unit to reach proper temp temp
Near Visalia, CA 93291
Frank
Job Details: 03/03/2020
DRYER MAYTAG MEDX655DW1 Customer stated that Dryer wouldn’t stop running Performed diagnostics Check components Found timer is badReplaced timerTested unit. Unit passedJob completed
Near Santa Clarita, CA 91351
Michael
Job Details: 03/03/2020
WASHER WHIRLPOOL WGT4027HW0 Cx states dryer is not heating on stacked washer dryer comboStarted timed dry and ignitor did not glow. Thermal fuse is closed.Tested ignitor and is not open lead. Removed and jumped leads to flame sensor and retested. Unit tumbles but ignitor does not glow. Have 120v to ignitorCalled and documented with techline verified faulty ignitorSR# 7727196963Ordering ignitor 279311Ordering a spare ignitor to keep as truck stockReturn 2-21-20 10-11am is only time available for cx; ordrng 2 279311 (IGNITOR)s
Near Santa Clarita, CA 91354
Michael
Job Details: 03/03/2020
REFRIGERATOR KITCHEN AID KRMF706ESS01 "Cx states P0 flashing on user interface and was making the chiming noise as if door was left open and then flashed P0 on the user interfaceConfirmed power outage fault on UI and UI went to regular home screen. Checked temp settings and FC is set at 33°And freezer was set to -1°Set temps to recommended settings and while typing notes on iPad user interface flashed P0 on UI but continued to cool as designed.Verified proper wiring at outletRebooted unit and temps are still set to recommendedAfter about 5 minutes UI flashed P0 on UI. Ordering user interface W11330971Power supply board WPW10624574Main control board WPW10675033Side adapter harness W11170612Spoke with dispatch and had them reschedule for Monday 2/24/20 return visit; ordrng 1 W11170612 (RC SIDE HARNESS) and 1 W11330971 (USER INTERFACE) and 1 WPW10624574 (POWER SUPPLY BOARD) and 1 WPW10675033 (CONTROL BOARD)"
Near Corcoran, CA 93212
Enrique
Job Details: 03/03/2020
WASHER MAYTAG MVWC465HW2 "Inspected Maytag washer . Customer concerns , not filling cold water . Found shorted solenoid . Installed new valve ( had one in my truck ) . Performed calibration , tested it in quick wash cycle . All functions tested normal . No leaks .; used 1 W11210459 (VALVE ) from stock"
Near Lemoore, CA 93245
Enrique
Job Details: 03/03/2020
DRIYER MAYTAG MEDX655DW1 "Inspected Maytag dryer . Customer concerns , PTS switch fell inside the console . Installed new PTS . Retested it . All functions tested normal ."
Near Clovis, CA 93611
Timothy
Job Details: 03/03/2020
RANGE WHIRLPOOL WFG525S0HZ1 Installed trim.
Near Santa Clarita, CA 91354
Michael
Job Details: 03/03/2020
REFRIGERATOR MAYTAG MFI2570FEZ07 "Cx states water drips from the water dispenser.Tech tested water dispenser and it has proper flow characteristics as designed, stopped pressing dispenser pad and water stopped and no drops or leaks occurred.Tech replaced water valve W11043013Retested water dispenser and ops as designed and did not drip or leak. Cx later called and stated unit is still doing the same thing.Will order regulator kit for possible high water pressure"
Near Fresno, CA 93720
Timothy
Job Details: 03/03/2020
REFRIGERATOR MAYTAG MFI2570FEZ07 Installed parts. Tested unit . Unit checks ok.
Near Barstow, CA 92311
Darren
Job Details: 03/03/2020
REFRIGERATOR WHIRLPOOL WZF79R18DM00 Ordered control and thermistor.; ordrng 1 W10812029 (contrl-box) and 1 WPW10384183 (thermistor)
Near Oxnard, CA 93035
Joe
Job Details: 03/03/2020
DRYER WHIRLPOOL WGD4815EW2 Replaced support shaft unit is now functioning as designed. Job complete.
Near Simi Valley, CA 93065
Aaron
Job Details: 03/03/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 "Freezer led light is bad pulled out the puck the connector won’t come out pins are busted , unit not cooling and customer has to reset and the unit called tech line the cooling portion is repairable but the lED light is not repairable per tech line SR#7727201554- reported that the unit is not repairable light harness"