Near Stevenson Ranch, CA 91381
Michael
Job Details: 02/14/2020
WASHER WHIRLPOOL WFW5620HW0 "Cx states unit still says LO/FLO and runs drain pump. F8E1-valve failure, Ran auto service and all water valves are operating. Removed and replaced water pressure switch W11316246, Replaced ACU W11322903, Rebooted unit and ran auto service test 12 and again passed all cycles as designed. No cell phone service in this home. 1 bar iPad service in this area. All ops are as designed at this time. Advised cx to use unit and report back if issue persist. Job complete"
Near Los Angeles, CA 91344
Michael
Job Details: 02/14/2020
REFRIGERATOR AMANA ASI2175GRS01 Removed and replaced reservoir W11296969Purged water dispenser and all ops are now as designed. Job complete
Near Santa Clarita, CA 91355
Michael
Job Details: 02/14/2020
DRYER AMANA NGD4655EW2 Cx states really long dry times and lint still on clothingStarted timed dry and unit tumbles and has prompt ignition. Found dryer vent feeds under hot water heater and exit is unknown due to configuration of property lines. Dryer appears to exit garage into neighbors side yard. Removed flex ducting from base under hot water heater and found severe lint built up. Took quick pic. Advised cx to clean dryer vent. Unit ops as designed with no issues. Job complete
Near Templeton, CA 93465
Tom
Job Details: 02/14/2020
WASHER WHIRLPOOL PSEUDO "Tech could not find location, reschedule customer, tech moving to next call."
Near Paso Robles, CA 93446
Tom
Job Details: 02/14/2020
WASHER WHIRLPOOL WTW8500DC2 "Plugged in unit, found error code F6E3 flashing, entered unit into sleep and entered diagnostics, found error code F2E1. Cleared error code, entered diagnostic tests, UI response extremely slow, about 3s after command to activation. Visual inspection of Control Board shows good flash on indicator, Key Activation randomly triggers noise, order UI. Tech will return with Control Board./User Interface - (W10838672); ordrng 1 W10838672 (console)"
Near Modesto, CA 95355
Cruz
Job Details: 02/14/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Fixed- installed new part (start- relay) compressor turned on, gaskets, ice & water dispenser, lights, fans, are working as designed, cx ok repair. "
Near Paso Robles, CA 93446
Tom
Job Details: 02/14/2020
REFRIGERATOR KITCHENAID KRFC704FPS01 "Customer states same issue, water leaking out of IM Tray, into Ice Bucket, clumping ice, leaking into Door and seizing Auger Motor, and leaking water into RC and out of the Dispenser Door. Ran diagnostics, all components functional, no leak in Dispenser Door, calling Techline./Techline - Bruce/Techline recommends replacing Left RC Door. Order Left RC Door. Order UI per Marcone suggestion.SR - 7725886472/Left RC Door - (W11254957)UI - (W11330486)/NOTE - PART OUT OF STOCK, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY; ordrng 1 W11254957 (dor-fip) and 1 W11330486 (PANEL-UI)"
Near Victorville, CA 92392
Cesar
Job Details: 02/14/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Auger on bucket was frozen over causing it not to engage drive cleared ice build up reinstalled bucket all tested good
Near Santa Maria, CA 93454
James
Job Details: 02/14/2020
DRYER WHIRLPOOL WGD6620HC1 Unit console power button registering stuck key. Randomly shutting unit off. Ordering new console. Will return when parts arrive; ordrng 1 W11351728 (CONSOLE)
Near Santa Clarita, CA 91354
Michael
Job Details: 02/14/2020
WASHER WHIRLPOOL MVWB880BW0 Cx states unit stops in the middle of washing.Agrees to OOW service feeRan unit through auto cycle and unit filled and agitated as designed. Upon entering step 7 to engage recirculating pump console stopped and displayed C0Ran manual pumps and all pumps op as designed. Faulty control board .Cx denied repair and will replace unit. Job complete
Near Thousand Oaks, CA 91362
Hector Zuleta
Job Details: 02/14/2020
REFRIGERATOR MAYTAG MBF2258XEW1 "Customer states leaking through the freezer compartment bottom. I checked the unit and I found an iced up drain hole and a thorn up freezer compartment door gasket. Ordered Door Gasket (W10443315); ordrng 1 W10443315 (gasket-fip)"
Near Tulare, CA 93274
Erick
Job Details: 02/14/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Install new parts on unit. Retest today and set temperatures to correct setting. Unit is now cooling correctly. Job complete
Near Camarillo, CA 93012
Joe
Job Details: 02/14/2020
RANGE WHIRLPOOL WGG745S0FS02 On inspection found unit will not heat up past that temperature due to being a French Canadian that was in Celsius not Fahrenheit. Changed board to Fahrenheit unit is functioning as designed. Job complete.
Near Bakersfield, CA 93312
Jim
Job Details: 02/14/2020
WASHER MAYTAG MHW6630HW0 Pacific Sales did not level or lock the legs. They also shoved the drain hose below the water line of the washer. Raised drain hose and leveled and locked the legs. Ran a small load to test and it tested ok
Near Caruthers, CA 93609
Jonathan
Job Details: 02/14/2020
REFIRGERATOR WHIRLPOOL WRF989SDAE01 7727141131 talk to tech found evap frozen over said to replaced sensor again ; ordrng 1 W10673906 (motor-evap)
Near Bakersfield, CA 93312
Jim
Job Details: 02/14/2020
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 Replaced damper control. Unittested ok
Near Fresno, CA 93725
Jonathan
Job Details: 02/14/2020
WASHER WHIRLPOOL MVWC425BW1 Found bearing making loud noise ; ordrng 1 W10469846 (gearcase)
Near Bakersfield, CA 93311
Jim
Job Details: 02/14/2020
WASHER WHIRLPOOL WTW5000DW3 "Replaced motor, transmission,drive pulley, basket, and wash plate. Unit tested ok"
Near Bakersfield, CA 93311
Jim
Job Details: 02/14/2020
WASHER MAYTAG MVWB765FW3 "Replaced transmission, clutch, and slider. Unit tested ok"
Near Thousand Oaks, CA 91360
Aaron
Job Details: 02/14/2020
OVEN WHIRLPOOL WFG550S0HZ1 Checked and calibrated the oven at 350°F preheated unit for 25 minutes plus the unit read at 356°F and his deadly accurate operating normal did do a customer instruct on properly preheating the unit and also how the unit operates and how they might get better success with performance baking
Near Los Angeles, CA 91342
Raymond
Job Details: 02/14/2020
WASHER MAYTAG MVWB865GW0 "Upon arrival unit not filling with water. Found hot water valve not opening. Replaced valve and tested, unit functions as designed."
Near Fresno, CA 93726
Jonathan
Job Details: 02/14/2020
WASHER WHIRLPOOL WFW6620HC0 Found control not responding needs control and user interface unit is stacked ; ordrng 1 W11294801 (cntrl-elec) and 1 W11329045 (cntrl-elec)
Near Westlake Village, CA 91361
Hector Zuleta
Job Details: 02/14/2020
DRYER WHIRLPOOL WGD8620HW0 "Replaced: Electronic Control (W11350216), and Console (W1131447). Tested ok."
Near Fresno, CA 93726
Jonathan
Job Details: 02/14/2020
RANGE WHIRLPOOL AER6303MFB1 F1e1 needs control ; ordrng 1 W10837801 (cntrl-elec)
Near Los Angeles, CA 90272
Isidore
Job Details: 02/14/2020
WASHER WHIRLPOOL WTW5000DW2 "Found F8E1 no water long fill verified, hot side Water valve W11210459 no water coming out, removed console and old water valve , installed new water valve, reinforced console test washer for leaks and operation. Washer working as designed at this time ; used 1 W11210459 (WATER VALVE) from stock"
Near Porterville, CA 93257
Erick
Job Details: 02/14/2020
REFRIGERATOR MAYTAG MFW2055FRZ00 I’m freezer door not sealing on the right side. Found bad rails causing it not to secure door all the way. Unit will need new rails; ordrng 1 WPW10397635 (slide) and 1 WPW10397636 (slide)
Near Manteca, CA 95337
William
Job Details: 02/14/2020
RANGEHOOD WHIRLPOOL WVU37UC0FS0 "Replaced bulb, found wire wire harness with Reverse polarity repaired wire harness lights working as designed."
Near Porterville, CA 93257
Erick
Job Details: 02/14/2020
DRYER WHIRLPOOL WED72HEDW0 Unit has communication fault causing unit not to start or advanced. Unit will need new main control and console.; ordrng 1 WPW10639903 (panel-cntl) and 1 WPW10654005 (cntrl-elec)
Near Riverside, CA 92508
Kevin
Job Details: 02/14/2020
WASHER MAYTAG MHW8630HC0 Unit not dispensing fabric softener. After replacing the dispenser l had put hoses to dispenser box reversed. I corrected hoses. Tested unit. All tests good.
Near Acton, CA 93510
Alejandro
Job Details: 02/14/2020
REFRIGERATOR KITCHENAID KSSO42QMB00 "Found the unit compressor running,condenser fan motor not running, after running,control board making noise part order per office control board, condenser fan motor and evaporator fan motor"
Near Modesto, CA 95350
Cruz
Job Details: 02/14/2020
OVEN WHIRLPOOL WEG750H0HZ0 "Fixed- installed new parts (module spk, fan, convct, wire- harness) per whirlpool tech support, found unit to be heating as designed, temp are cycling up and down as designed, unit is working as designed at the moment. Cx ok repair."
Near Riverside, CA 92507
Rod
Job Details: 02/14/2020
WASHER WHIRLPOOL WFW5620HW0 Won’t come onConfirmed stored problem code F0 E2File# 7727145601 Andy. Ordering main control Cx to call when stacked products have been separatedTW IN DISPENSER DRWAWER RECEIVER.Complex responsible for separating product for access to appliance in need of repair.Office rep wanted me to wait while she showed apartmentsCould not do that. ; ordrng 1 W11322903 (cntrl-elec)
Near Modesto, CA 95351
Cruz
Job Details: 02/14/2020
WASHER WHIRLPOOL WTW7500GC2 "Fixed- installed all parts (cntrl elec, drum assy, wash plate) calibrated unit for wash performance, ran diagnostic test 51 it passed, no codes, no grinding sound, no leaks, unit is working as designed, cx ok repair."
Near Victorville, CA 92395
Cesar
Job Details: 02/14/2020
DRYER WHIRLPOOL WGD4800BQ0 Open thermal fuse cutting off voltage to ignition system causing no heat ; ordrng 1 WP3392519 (thermal fuse)
Near Hickman, CA 95323
Cruz
Job Details: 02/14/2020
OVEN WHIRLPOOL WFG505M0BW2 "FIXED 4 FTC- found unit not heating, tested bake igniter and found it to be bad, I then installed new part (igniter, bake) tested unit in a bake cycle it heated to it desired temp 350, unit is working as designed, cx ok repair."
Near Victorville, CA 92395
Cesar
Job Details: 02/14/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 "No cool in fresh food compartment temp in fresh food compartment is 48 degrees. Ran tests on unit thermistors,fans all checked good. On test 4 did not hear 3 way valve moving did get partial frost pattern on evaporator then to freezer. Unplugged unit and plugged back in now valve moved ran test 4 again and again valve move suspect main control ; ordrng 1 WPW10675033 (cntrl-elec)"
Near Turlock, CA 95382
Cruz
Job Details: 02/14/2020
WASHER MAYTAG MVWB835DC3 "Fixed- installed new parts (latch, cntrl elec) calibrated unit for wash performance, ran diagnostic test 51 it passed, no codes, no leaks, unit is working as designed, cx ok repair."
Near Ridgecrest, CA 93555
Patrick
Job Details: 02/14/2020
WASHER MAYTAG MVWX655DW2 "Found the unit not spinning water from the clothes, intermittently. Checked errors and an off balance load error was stored. Checked suspension and the 2 front suspension rods missing the pastiche bushing the clicks into the cabinet corner top. Installed 2 I had laying in the truck. Tested unit. All ops checked good"
Near Manteca, CA 95337
William
Job Details: 02/14/2020
DRYER MAYTAG MEDC465HW0 "Ran dryer timed cycle, timer not ending cycle, ordered timer for unit.; ordrng 1 WPW10185992 (timer)"
Near Mojave, CA 93501
Patrick
Job Details: 02/14/2020
WASHER MAYTAG MVWX655DW1 Removed and replaced drive hub. Calibrated and tested unit. All ops checked good
Near Tehachapi, CA 93561
Patrick
Job Details: 02/14/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Removed and replaced door. Tested unit. All ops checked good
Near Tehachapi, CA 93561
Patrick
Job Details: 02/14/2020
DRYER MAYTAG MED5630HC0 Removed and replaced seal kit. Tested unit.a lol ops checked god
Near Bakersfield, CA 93312
Jim
Job Details: 02/14/2020
DRYER MAYTAG MGDB400VQ0 "Idler pulley, drum supports, and blower assembly are noisy; ordrng 1 WP8544737 (wheel) and 1 WP8544739 (pulley-mtr) and 1 WPW10136934 (belt) and 1 WPW10256512 (housing) and 1 WPW10547292 (pulley-idr)"
Near Topanga, CA 90290
Isidore
Job Details: 02/14/2020
REFRIGERATOR KITCHENAID KBRA20EMSS00 "Found refrigerator unplugged , not able to test at this time. Customer state noise coming from evaporator fan , when plugged back in all appears normal. I explained Refrigerator may have only needed to be defrosted. And is working at this time. Note advised customer Problem may reoccur in 2 weeks or 2 months. To keep a refrigerator thermometer inside freezer and refrigerator to see if refrigerator is keeping temperatures approximately 0 in freezer and 37 refrigerator Both temps in degrees Fahrenheit"
Near Los Angeles, CA 91423
Isidore
Job Details: 02/14/2020
WASHER WHIRLPOOL WFW8620HW3 "Removed top panel and old control console, installed new user interface W11318817. Reinstalled top panel and test washer operation, washer working at this time, no new codes"
Near Bakersfield, CA 93314
Jim
Job Details: 02/14/2020
DRYER WHIRLPOOL WGD5000DW3 Open wire harness; ordrng 1 W10823508 (burner-gas) and 1 W10865752 (harns-wire) and 1 W11050897 (cutoff-tml) and 1 W11106324 (switch) and 1 WP338906 (sensor)
Near Moreno Valley, CA 92557
Kevin
Job Details: 02/14/2020
WASHER MAYTAG MVWC565FW1 Unit making loud noise randomly during spin cycle. I called tech line and described noise. Tech line said it could be a wire harness issue or possibly main control. Sr#7727064262. Removed and replaced main control and harness. Tested unit. All tests good.
Near Bakersfield, CA 93314
Chase
Job Details: 02/14/2020
OVEN WHIRLPOOL WOS72EC0HS01 Installed new console. Tested unit. All ops now testing normal. Job complete.
Near Bakersfield, CA 93314
Jim
Job Details: 02/14/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Wires broken in the door. Fresh food damper is noisy;1 LW11038917 (dor-fip) and 1 W11164593 (diffuser)
Near Modesto, CA 95350
Lance
Job Details: 02/14/2020
REFRIGERATOR WHIRLPOOL WRT318FZDM02 "Tech line sr#7727012520 Found unusual frost patterns top right evaporator area indicating leak/restrictions, tech line advised. Replaced compressor, installed access valve, and filter dye drier. Charged to manufacturing spec. Even frost patterns evaporator ok, please allow 24hrs for proper cooling. Unit fully functional and has began cooling ok."
Near Azusa, CA 91702
Stephen
Job Details: 02/14/2020
WASHER WHIRLPOOL WFW5620HW0 "Ran diagnostics. Had f0e5 error code. Cleared error code. Ran quick test cycle. Found dispenser to tub hose leaking at dispenser port. Reinstalled tub hose to dispenser port. Fills, washes, drains, rinses,dispenses, and spins properly. Complete."
Near Duarte, CA 91010
Stephen
Job Details: 02/14/2020
WASHER MAYTAG MVWC565FW2 "Replaced inner drain hose. Found rat(s) ate drain hose also.Replaced drain hose, pressure tubing. Ran diagnostics. Fills, agitates, drains, rinses, and spins properly. Instructed customer to seal all openings in drywall. No warranty on rat damage. Complete."
Near San Fernando, CA 91340
Raymond
Job Details: 02/14/2020
DRYER WHIRLPOOL WHD5090GW0 Upon arrival unit had f01 code. Found shorted control and UI. Needs controls.; ordrng 1 W11089031 (cntrl-elec) and 1 W11091538 (console) and 1 W11239098 (cntrl-elec)
Near Santa Clarita, CA 91390
Alejandro
Job Details: 02/14/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Found the refrigerator works normal for this time,only move 3’ refrigerator need air circulation ( refrigerator side 35’ in freezer -3’) unit work normal"
Near Adelanto, CA 92301
Darren
Job Details: 02/14/2020
REFRIGERATOR KITCHENAID KRMF606ESS01 "Failing several diagnostics test, ordered control and display boards.; ordrng 1 W10894103 (cntrl-elec) and 1 WPW10675033 (cntrl-elec)"
Near Victorville, CA 92395
Darren
Job Details: 02/14/2020
REFRIGERATOR WHIRLPOOL KRFC704FBS01 "Ice container coupling failing, ordered container.; ordrng 1 W10903434 (ice-contnr)"
Near Phelan, CA 92371
Cesar
Job Details: 02/14/2020
RANGE JENN-AIR JGW8130DDW Replaced hinge and ignitor ran unit up to 350 degrees all checked good
Near Modesto, CA 95355
Cruz
Job Details: 02/14/2020
WASHER MAYTAG MHW5630HW0 "Need more work- found upper wire harness to valve pink wire to be broken off from valve connector, look at pics, Dave from office has ordered part for unit. Will use cntrl elec, panel ui on next visit, need 1 call count tight space for repair. ; schdld next appmnt for 2/17 MON !"
Near Palmdale, CA 93550
Jonathan
Job Details: 02/14/2020
REFRIGERATOR WHIRLPOOL WRS325SDHV02 Found defective ice maker. Fixed ice maker. Tested unit and is working properly
Near Chowchilla, CA 93610
Kenneth
Job Details: 02/14/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Installed HV control UI and wire harness. Tested unit. Unit is now working properly. Customer approves function at this time .
Near Madera, CA 93638
Kenneth
Job Details: 02/14/2020
RANGE KITCHENAID KGRS807SWH02 Installed control ribbon and UI. And tested dunit. Unit is now working properly. Custimer approves function at this time.
Near Salida, CA 95368
Cruz
Job Details: 02/14/2020
MICROWAVE KITCHENAID KOCE500ESS06 "COD- code F1E5 inverter board issue- unit is displaying error code on screen, microwave will not respond due to error code; ordrng 1 W10217711 (inverter)"
Near Visalia, CA 93277
Enrique
Job Details: 02/14/2020
DRYER MAYTAG MGDX655DW2 "Inspected Maytag dryer . Customer concerns , PTS switch broke off . Installed new PTS and knob . Retested it .all functions tested normal ."
Near Visalia, CA 93277
Enrique
Job Details: 02/14/2020
WASHER WHIRLPOOL MHW5630HW1 Inspected Maytag front load washer . Customer concerns . Leaking from underneath . I tested the washer in quick wash cycle . Found no leaks at time of service . Customer needed instructions .
Near Waterford, CA 95386
Cruz
Job Details: 02/14/2020
DISHWASHER AMANA ADB1400AGS1 "Need more work- found unit leaking from sump seal, found drain hose to be split as well, cx claims unit started leaking after install, unit is brand new has not been used, ordering parts for unit. ; ordrng 1 8269144A (drain hose) and 1 W10888591 (pump and motor)"
Near Tulare, CA 93274
Enrique
Job Details: 02/14/2020
DISHWASHER WHIRLPOOL KDTM404ESS3 Installed new latch . All functions tested normal . No leaks .
Near Tulare, CA 93274
Enrique
Job Details: 02/14/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Inspected whirlpool dishwasher . Customer concerns , f2e2 error code . Installed central electric and UI . Performed calibration . All functions tested normal . No leaks ."
Near Los Angeles, CA 91316
Randy
Job Details: 02/14/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Replaced handle now opens and closing properly job complete
Near Los Angeles, CA 91316
Randy
Job Details: 02/14/2020
REFRIGERATOR MAYTAG MFI2569VEM0 Found unit not cooling unplugged on arrival. Found bad compressor. Runs but then shuts off. Cx declined quote.
Near Tehachapi, CA 93561
Patrick
Job Details: 02/14/2020
WASHER WHIRLPOOL WTW7500GC2 Found the unit having issues with no spin. Oil leaked from the gear case and rotor is covered in it. Needs new rotor and gear case ; ordrng 1 W10754161 (motor rotor) and 1 W10811956 (drum assy)
Near Oakdale, CA 95361
Lance
Job Details: 02/14/2020
RANGE WHIRLPOOL JJW8630CAB "Unit lower oven not heating due to electronic control relay board not sending voltage to thermostat or element. This control relay board is no longer available, customer does not wish to proceed further with any repair. Unit not repairable. Top oven working ok, customer wishes to replace unit."
Near Bakersfield, CA 93311
Patrick
Job Details: 02/14/2020
WASHER WHIRLPOOL WTW8500DC Checked errors new errors were a shifter fault and locked rotor. Ran an auto test and clearly can see shifter doesn’t change positions all the way. Doesn’t wash or spin properly just shuts its self off. Needs new rotor and shifter ; rqstng P&A on 1 W10754161 (motor rotor) and 1 W10754448 (clutch)
Near Bakersfield, CA 93311
Patrick
Job Details: 02/14/2020
REFRIGERATOR WHIRLPOOL GI7FVCXWA01 Unit still not making ice all that it can be is the control.; ordrng 1 WPW10267646 (cntrl-elec)
Near Castaic, CA 91384
Michael
Job Details: 02/14/2020
WASHER WHIRLPOOL WTW8500DC5 Cx states lid is damaged.Removed and installed new lid W11102314Lid now opens and closes as designed. All operations are as designed and Cx is happy job complete
Near Tulare, CA 93274
Enrique
Job Details: 02/14/2020
WASHER MAYTAG MVWB835DW4 "Inspected Maytag washer . Customer concerns , washer in drain cycle is flooding laundry room . Found leaking inlet valve . Installed new valve . Retested it . All functions tested normal . No leaks ."
Near Ceres, CA 95307
Lance
Job Details: 02/14/2020
DRYER WHIRLPOOL WED7500GC0 "Fixed-found faulty drive pulley ,along screeching noise failed bearing. Replaced drive pulley with kit, and tested. Unit is now fully functional."
Near Azusa, CA 91702
Stephen
Job Details: 02/14/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Ran diagnostics. In test 1 and 2 thermistors are shorted. Ice maker not completing harvest, facia and fill tube heaters are not coming on, RC drain plugged.Needs HV control, UI control, FC and RC thermistors.Unit MUST be completely defrosted before service for 2 days with doors open.; 1 W10316760 (THERMISTOR ) and 1 W11294907 (ICE MAKER) and 1 W11330971 (UI CONTROL) and 1 WPW10389152 (FAN- EVAPORATOR ) and 1 WPW10675033 (HV CONTROL)"
Near Bakersfield, CA 93309
Dane
Job Details: 02/14/2020
WASHER WHIRLPOOL WTW5000DW1 On arrival the unit was not spinning the clothes dry. Found the drain pump was weak and loud. Removed and replaced drain pump and tested unit. Unit functions normal now
Near Bakersfield, CA 93309
Michael
Job Details: 02/14/2020
REFRIGERATOR KITCHENAID KBSD608ESS00 Cx states one light in RC is out and all lights in freezer compartment are out.Rebooted unit and no change to lightingReviewed service pointer indicating possible faulty board. Flicked light switches and all lights are flickering very lightly. Removed and replaced LED lighting board and rebooted unit and still no change. Reinstalled original lighting boardDocumenting with techlineSR#7727145618Advised bad freezer light module somewhere Removed and trplCed freezer upper right light module and all lights now operate as designed.job complete
Near El Monte, CA 91732
Stephen
Job Details: 02/14/2020
RANGE HOOD JENN-AIR JXW8530HS0 Unable to remove blower from bottom. Called tech line. SR # 7727145432. Per tech line range hood will have to be pulled down completely.
Near Ontario, CA 91764
Tyler
Job Details: 02/14/2020
M/W OTR WHIRLPOOL WMH31017HW3 Customer stated that the unit will no power on. Found open thermal fuse. Removed and replaced. Tested all works good at this time. Unit is brand new.; used 1 WPM0805101 (FUSE 20 A) from stock
Near Lancaster, CA 93535
Jonathan
Job Details: 02/14/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Found defective door chute.; ordrng 1 W11324790
Near Los Angeles, CA 91344
Raymond
Job Details: 02/14/2020
OVEN KITCHENAID KOSE500ESS04 Upon arrival cx states unit is not heating properly. Her cookies state 10 minutes and cx needed to cook for 20. Pulled temp with thermal probe and found an average of 352f at 350 set. Instructed cx on proper use and care of unit. Unit functions as designed.
Near Bakersfield, CA 93305
Patrick
Job Details: 02/14/2020
DRYER WHIRLPOOL WGD5000DW2 Dryer still shutting of mid cycle. Wiring must be bad ; ordrng 1 W10640708 (harns-wire)
Near Los Angeles, CA 91343
Raymond
Job Details: 02/14/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Upon arrival cx states unit beeping twice every 30 minutes. Also ice not dispensing. Found clumped ice causing ice to sieze in bucket. Contacted mark SR 7727144131 and discussed beeping. According to tech line this unit makes no audible beeps. Informed cx of findings. Informed cx to contact WP cx service. Unit functions as designed."
Near Quartz Hill, CA 93536
Jonathan
Job Details: 02/14/2020
OVEN WHIRLPOOL WOD51EC7HS01 Ordered wrong harness. Need main harness.; ordrng 1 W11225364 (harns-wire)
Near Los Angeles, CA 91607
Raymond
Job Details: 02/14/2020
WASHER WHIRLPOOL WTW7500GC3 Upon arrival cx states unit doesn’t spin clothes out. Found cx improperly loading unit. Cx washing large items unevenly. Instructed cx on proper use and care.
Near Ripon, CA 95366
Lance
Job Details: 02/14/2020
WASHER MAYTAG MVWB855DC3 "Techline sr# 7727022433Unit still making knocking noises, tech line advised to order more parts, basket and suspension. We need to re route with parts; ordrng 1 W10811960 (spin basket) and 1 W11130356 (suspension)"
Near Fresno, CA 93702
Irvin
Job Details: 02/14/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Insert on console is lifting off. Removed faile dcomponent, replaced console. No issues. All ops normal."
Near Madera, CA 93638
Kenneth
Job Details: 02/14/2020
WASHER WHIRLPOOL WTW5000DW2 Low flow to water causing Long fill error. Replaced water valve and tested. Unit is now working properly. Customer approves. Informed customer to run bulky sheets to maximize water.
Near Moorpark, CA 93021
Aaron
Job Details: 02/14/2020
MICROWAVE KITCHENAID KOCE507EBL05 "Replaced the u I console tested unit operating ok now at this time"
Near Los Angeles, CA 91316
Randy
Job Details: 02/14/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Found fully frosted and frozen evaporator. Needs new bimetal. Compressor seems to be ok. No leaks at evap. Might be defrost issue. Ordering harness. Defrosted iced over evap. Now ok airflow coming from holes. Was frosted entirely. But Compressor still sounds weak. Will replace on return visit. Unit cooling now for now but will replace harness and compressor. ; ordrng 1 W11229010 (HARNESS EVAP)
Near Riverside, CA 92503
Rod
Job Details: 02/14/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ01 "No ice production only very infrequently Ran test cycles to reveal only half the diagnostics ran Wire harness sheath at bottom of door twisted and heatshrink was damaged indicating by above that door harness shorted.Ordering complete freezer door informed of 6-8week lead time; 1 LW11026425 (dor-fip)...Returned to replace defective door assembly after consumer was not home each consecutive attempt to get job finished. Door replace on this attempt with no issues. As designed op returned"
Near Taft, CA 93268
Dane
Job Details: 02/14/2020
WASHER MAYTAG MVWB835DW3 Upon arrival the unit was not functioning properly. I had a long Phil or no Phil fault code as well as a spin speed limited by water temperature or temperature sensor fault. Removed and replaced water valve assembly and tested unit. Unit functions normal now
Near Taft, CA 93268
Dane
Job Details: 02/14/2020
REFRIGERATOR WHIRLPOOL ED5FTGXKT01 Removed and replaced ice maker and water valve and tested unit. Unit functions normal now
Near Bakersfield, CA 93308
Erick
Job Details: 02/14/2020
DRYER - GAS WHIRLPOOL n/a Customer needs dryer installed. Remove from garage and placed inside washroom. Attempted to install hoses in gas line. Gas line coupling does not match gas valve coupling at home. Informed customer will need a new gas line. Customer will purchase new gas line. Rescheduling for next day
Near Upland, CA 91784
Tyler
Job Details: 02/14/2020
WASHER WHIRLPOOL GHW9400PW0 Customer stated that unit is banging around. Found broken shocks and worn suspension. Also the hinge is broken. Quoted customer she will think about it.
Near Oakdale, CA 95361
Lance
Job Details: 02/14/2020
DRYER MAYTAG MEDC465HW0 "Need to re route with additional parts, due to wire is too far burned to repair/use only block term need to order complete terminal.; ordrng 1 279318 (terminal)"
Near Alhambra, CA 91801
Juan
Job Details: 02/14/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Detergent is being dissolved before detergent dispenser door opens. Replaced dispenser assembly. Advised customer to run hot water at sink before turning on dishwasher. Instructed customer to use rinse aid for better washing results. Recommended to switch detergent to the hard tablets specifically made by finish to avoid same issue. Reported findings to take line and obtained a file numberTech line file # 7727144968 Mark.
Near Simi Valley, CA 93063
Danny
Job Details: 02/14/2020
REFRIGERATOR KITCHEN AID KRSF505ESS00 Unit is giving a bad odor and drain pan on ref evaporator Found drain pan all corrosion Advised client we can’t control odor and only advised client to use baking soda and change air filter Provided cod estimate to client only for ref evap pan replaced; ordrng 1 W11162078 (pan-drip)