Local Reviews
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Aaron B.
REFRIGERATOR MAYTAG MFI2570FEZ02 Replace the auger motor assembly tested operations unit is working as designed now dispenses ice. Job complete.
Aaron B.
WASHER WHIRLPOOL WTW4955HW0 Pulled cover is bent up into the belt pulley causing a grinding noise ordered part ; ordrng 1 WPW10550173 (cover pulley)
Aaron B.
REFRIGERATOR GE HA10TG31SW "Replaced the compressor start relay kit and drip pan kit per factory , tested operations ok at this time"
Aaron B.
REFRIGERATOR GE GSE25HMHBHES Replaced the water valve and manifold assemblt tested operations unit filled icemaker and water out the door good operations ok at this time
Aaron B.
REFIRGERATOR WHIRLPOOL "WRS325FDAM04," Customer canceled at the door said they will call back
Aaron B.
REFRIGERATOR KITCHENAID KBFS22EWMS9 Replaced the left and right fresh food door gaskets operations normal now
Aaron B.
WASHER WHIRLPOOL WTW8100BW I have to have a 3 call count to do the job Unit has bad bearings water has leaked through the bearings ordered the rotor gummed up and rusting ordered parts ; ordrng 1 280146 (rotor)
Aaron B.
WASHER MAYTAG WFW85HEFC1 "complaint is the lip of the washer leaks down the front , advised the customer as a general rule to wipe the lower half of the door boot lip and the glass because hair and debris even one stand of hair will cause the unit to drip down the front , I took my flashlight to see and sure enough hair in 2 to 3 spots was there in the rubber lip had hair to prove what I said was happening couldn’t take a picture of my findings quick enough she cleared the hair before I could and said ok and didn’t like the answer I showed her also mentioned that to much soap suds will trap the hair and collect at the front of the lip and as a result will happen more times then not to cause all of her problems called tech line to report my findings and to not send us back out for this issue again respectfully the customer has been properly instructed Sr#7723733138"
Hector Z.
WASHER MAYTAG MVWC565FW0 "Replaced hub drive, capacitor and drive belt. Tested ok."
Hector Z.
WASH/DRY COMBO GE GUD27GSSJWW GE stack set.
Hector Z.
REFRIGERATOR WHIRLPOOL WRS571CIDM00 Refrigerator not cooling properly. Checked unit and found shorted evaporator fan motor.; ordrng 1 WP2315549 (motor-evap)
Erick S.
RANGE GE ZGP486NDRSS Installed new parts on unt. Retested nit and griddle is now heating. Job comp
Erick S.
REFRIGERATOR FRIGIDAIRE FFHS2611PF Found no nit leaking at valve causing error. Repalced valve. Retested it and it no longer leaking. Alps cleared drain.Job com
Erick S.
REFRIGERATOR FRIGIDAIRE FGHS2631PF Unit led display is not working not showing temperatures. Unit will need new led.; ordrng 1 242058253 (user interface)
Erick S.
REFRIGERATOR FRIGIDAIRE LFHB2741PF Installed new parts on unit. Retested unit and it’s now cycling and filling with no errors. Job complete
Jesus C.
REFRIGERATOR KITCHENAID KRFF305ESS00 Customer states that unit is making noise. Checked unit and found the control making noise. Removed cover and replaced the control. Tested and stopped making noise. Unit is working as design.
Jesus C.
REFRIGERATOR KITCHENAID KRFF707ESS01 Customer canceled service upon arrival. Darion (Trade partners) Sr# 7723637908
Jesus C.
DISHWASHER KITCHENAID KDPE234GPS0 "Disconnected power, Removed racks and pump assembly. Removed pump and installed new. Assembled unit and tested. Unit is now working as design."
Jesus C.
RANGE WHIRLPOOL WFG525S0HT0 "Customer states that unit is not keeping temperature. Checked unit and no error codes found. Ran unit cycles and got average temperature of 351 degrees. Advised customer o preheat oven at least 25 minutes before cooking. Unit is working as design.390-336371-326363-3242,110/6. =351.6"
Jesus C.
M/W OTR WHIRLPOOL WMH53521HZ0 Customer states that microwave not working. Checked unit was displaying door open/closed. Unplugged unit and removed vent and UI panel. Removed interlocks and installed new. Tested unit by placing cup with water. Unit is working as design.
Irvin F.
DRYER MAYTAG MEDC215EW1 "Unit will not start when told to. Confirmed the thermostat failed. Checked another components, heater, timer good. Installed fuse and cutoff all ops normal."
Irvin F.
DISHWASHER KITCHEN AID KDTE104ESS1 "Removed power from unit. Installed replacement parts. Completed assembly, put back into place. Ran diagnostic cycle, passed. All ops normal."
Irvin F.
DISHWASHER MAYTAG MDB4949SDE0 Poor wash performance due to accumulator. Installed replacement parts. Need more parts. The filters are clogged replacing the component. ; ordrng 1 W11205078 (ACUMULATOR)
Irvin F.
DISHWASHER GE GDF520PGJ4BB "No start. Beeps when start button is depressed, no action. The latch is not making proper contact. Replacing latch. ; ordrng 1 WD21X10490 (latch tub)"
James M.
WASHER WHIRLPOOL WFW75HEFW0 Unit exaust hose came unhooked due to clamp not holding. Readjusted clamp and reinstalled exaust hose. Unit functioning as intended and customer approves.
James M.
FREEZER WHIRLPOOL WRX735SDHZ "Replaced slides and channel runner for crisper drawer. Drawer now slides without binding. No dents, dings, or blemishes on or around unit caused by tech."
James M.
MICROWAVE OVEN GE JVM3162RJ3SS Unit had door not aligned. GE sent door to customer. Replaced door and unit is now functioning as intended. Customer approves.
Kevin M.
OVEN WHIRLPOOL WFG505M0BS3 Customer concerned with odor of oven when in use. I tested unit and all tests normal. Instructed customer on normal odors.
Kevin M.
MW OVEN COMBO KITCHENAID KEHU309SSS06 "Removed oven from wall, tested all door switches, tested fuses, all tests normal. I found that from black to red at terminal block it’s reading open instead of 240v. I also found voltage going to ground. Called tech line, sr#7723731782 and verified that the voltage is incorrect and that the improper voltage can cause error code customer is getting."
Raymond D.
WASHER WHIRLPOOL WFW8740DW0 "Upon arrival cx stated clothes still wet at end of cycle. Found SP on this concern. Verified proper usage, per SP unit needs ACU; ordrng 1 W11029840 (cntrl-elec)"
Kevin M.
WASHER WHIRLPOOL WTW5000DW1 "Unit making noise during agitation. I found the gearcase slipping causing noise during agitation. Washplate stuck on shaft. Unit needs gearcase, washplate, cam and belt. Removed and replaced gearcase, washplate, cam, and belt. Recalibrated unit. Tested unit. All tests good."
Billy J.
DISHWASHER KITCHENAID KDTM354DSS5 Apon arrival cx stated unit is leaking from the front of the door first thing I noticed was legs were not raised properly on unit I lowered legs as much as cabinet would allow me second thing I found was a sp that states the top rails need to be replaced removed and replaced both tracks from door retested no leaks at this time
James M.
RANGE WHIRLPOOL WEG750H0HZ0 Unit missing burner cap for front right burner. Replaced burner and tested unit.unit now functioning as intended and customer approves.
James M.
WASHER MAYTAG MVWX655DW1 documented with trade partners. Sr# 77238282760 sent photos of unit left exposed to elements and full of rain water upon last visit.
Billy J.
WASHER WHIRLPOOL WFW75HEFW Apon arrival cx stated unit was not operating that it was stating lc lock found unit was in control lock i was able to turn of and instructed cx of proper use and care checked unit for error codes and ran auto diognosis unit went threw all functions as desighned job complete
James M.
REFRIGERATOR WHIRLPOOL WRS571CIDM02 "Fund unit with non responsive diffuser. Replaced part and diffuser functioning as intended. Took them in fridge and freezer. Rc=56 degrees and Fc=39 degrees. Checked compressor and found improper ohm readings. Ordering new compressor, dye dryer and evap and requesting closed system tech per Andrew.; ordrng 1 876765 (mtg kit) and 1 W10309988 (compressor) and 1 W11179385 (DYE TUBE) and 1 WP2188822 (evaporator)"
Jim S.
OVEN FRIGIDAIRE FGF378ACH Replaced bake ignitor.; used 1 318177720 (IGNITOR) from stock
Jim S.
DRYER GE GTD42GASJ0WW Replaced rear bearing and installed new lint screen
Billy J.
DRYER MAYTAG MGD5100DW0 "Removed and replaced control lint screen and duck and lint roller will still not install properly found warped front bulk head as well w10673491 unit is now operating as deaighned but lint screen will not install properly ; ordrng 1 W10673491 (bulkhead), states that autho needed"
Erick S.
REFRIGERATOR FRIGIDAIRE LGHB2867PF Installed new parts on unit. Retested unit and it’s now cycling and filling with no errors. Jobmcomp
Jim S.
DRYER WHIRLPOOL WGD75HEFW0 Bad motor drive; ordrng 1 W11086656 (motor-drve) and 1 WPW10211915 (wheel)
Erick S.
DRYER MAYTAG MGDB835DW4 Installed new parts on unit. Console is now working. It passed all tests with no errors. Job complete
Erick S.
WASHER MAYTAG MVWB725BW0 "Cycled through diagnostics and found unit with lid lock fault causing it not to start to wash. Tested latch and found it out range. Unit will need lock,; ordrng 1 WPW10619844 (latch)"
Erick S.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Chris. File# 7723734966Called techline and after diagnosing unit stated that the ui stores softwares. Recommended to replace the ui board sensor should be placed on cap line as well.; ordrng 1 W11214887 (UI)
William L.
DISHWASHER MAYTAG MDB4949SHZ0 "found no power to unit, unit plugged in to switched outlet with disposal, disposal knockout not removed, wrong hose used for drain connection to disposal from airgap ( see pics)instructed cx to have unit properly installed."
William L.
WASHER MAYTAG MVWC565FW1 "Found power unit, control brd not lighting up. ordered control for unit.; ordrng 1 W11162438 (main control)"
Kegan N.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Customer stated freezer door not closing all the way. Noticed ice formation preventing freezer from closing from customer not closing all the way. Thawed/melted ice manually, noticed damaged gasket, removed and replaced gasket, tested unit, unit closing properly.; used 1 W10836785 (GASKET) from stock. Job Cmpltd"
Kegan N.
REFRIGERATOR WHIRLPOOL MZD2768GEW "Customer stated ice formation at bottom of freezer, inspected unit, drain line clogged, requires clearing. Also ice maker not working, ordering new.; saved tckt"
Kegan N.
WASHER MAYTAG MVWC555DW "Customer stated unit not working. Tested unit, will only lock intermittently and not draining water fully. Ran diagnostics, long drain and lid lock faults, ordering both parts; ordrng 1 W10838613 (lid lock assembly) and 1 W10876600 (drain pump)"
Kegan N.
DRYER WHIRLPOOL WGD4616FW1 "Customer stated unit taking a long time to dry, ran test cycle, noticed air pressure from vent outside is low. Tested with vent hose both connected and disconnected, drying improved when hose disconnected. Reconnected and instructed customer to have vent cleaned."
Isidore A.
REFRIGERATOR WHIRLPOOL KSSS48QMW00 "Found water valve had gotten disconnected, reinstalled connection test ice maker filled ok at this time."
Isidore A.
REFRIGERATOR MAYTAG MSS26C6MFZ02 "Remove old ice bin and ice dispenser motor. Installed new ice dispenser motor and new bin, add ice test dispenser ok at this time."
Isidore A.
WASHER MAYTAG MVWB835DW4 "Found and verified f5e 2door latch W10810403 error ,part ordered; ordrng 1 W10810403 (lid lock assy)"
Kenneth M.
REFRIGERATOR FRIGIDAIRE FFTR1821TB Found unit not cooling due to start device came loose from compressor. Installed start device and reinstalled locking clip onto start device to insure it would not fall off again. Tested unit. Unit is working properly.
William L.
OVEN WHIRLPOOL WFG525S0HZ0 "Replaced oven door hinges, tested hinge function, tested ok"
William L.
WASHER WHIRLPOOL WFW94HEXW0 "found MCU brd burnt, Replaced mcu brd,ran self diagnostics, ran spin rinse cycle, unit operating as designed, tested ok"
Kenneth M.
WASHER MAYTAG MVWX655DW1 Customer was stuck in standby with drain pump going. Held start pause button for 3 seconds. Cancelled out drain pump. Ran unit 5rough a test mode and passed. Recalibrated unit and no stored error codes. Unit is working properly. Instructed customer on proper usage.
Patrick C.
DISHWASHER AMANA ADB1400AGS1 Found the customer having issues with no drain. Checked the unit out and the tub was full of water. Ran pump and not getting energized. Checked the power to pump and molex was popped out of pump. Reconnected tightened and secured. Tested unit. All ops checked good
Patrick C.
WASHER WHIRLPOOL WFW86HEBW1 Removed and replaced bellow. Tested unit.all ops checked good
Patrick C.
REFRIGERATOR KITCHENAID KSSC42QTS00 Customer having issues with the unit not doing anything. Hears a click from time to time but no ops. Checked the unit out and found the control relays clicking but not turning anything on. Needs new control board replacement. Quoted 670.60. REQUEST MORNING TIME FRAME ; ordrng 1 W10789107 (cntrl-elec)
Tyler F.
WASHER MAYTAG MHW4200BW1 Custimer stated error code is still coming on. Removed and replaced trap and pressure switch hose. Calibrated and tested all works good at this time. Recall
Patrick C.
REFRIGERATOR WHIRLPOOL WRF550CDHZ01 Customer having issues with a leak in the fridge section. Seems to drip from filter area. Removed panels to fin it dripping internally from the filter housing. It’s part of the reservoir and need to get the unit pulled out to change. Unit is in an RV we won’t be able to pull out. Bolted to the floor ; saved tckt
Patrick C.
WASHER WHIRLPOOL WTW7000DW3 Customer having issues with white residue on clothes. Soap usage isn’t the problem. Needs new control kit ; ordrng 1 W11111455 (cntrl-elec)
Bryan D.
WASHER MAYTAG MVWX655DW1 Cx states that unit is leaking from behind. Inspected tub and all water hoses and found no leaks. Ran unit and unit began its drain cycle Nd water would begin to leak from drain return. Informed cx that they need a plumber that the unit it’s self is not leaking.
Tyler F.
DRYER MAYTAG MGDX655DW2 Customer stated that the unit will not start. Found broken door switch. Removed and replaced door switch tested all works good at this time.
Bryan D.
REFRIGERATOR KITCHENAID WRV986FDEM Removed and replaced both the UI and the HV board. Unit is now functioning as designed.
Raymond D.
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 "Upon arrival ice maker not working. Ice maker has voltage but not cycling. Replaced ice maker and tested, unit functions as designed."
Raymond D.
REFRIGERATOR WHIRLPOOL WRT511SZDB00 Upon arrival unit still frosting. Shimmed FC door to allow for better sealing. Cx will call back if frost formes
Bryan D.
COOKTOP KITCHENAID KECD807XSS00 Cx states knob fell into cooktop. Inspected 7it found knob broken to repIr unit. Unit will need to be removed from counter top and I don’t have proper tools and or ventilation tape to do job. Informed cx and rescheduledfor 12/21 cx paid sc of 115.00 via check #182
Irvin F.
WASHER WHIRLPOOL WTW5000DW1 "Unit will not drain. The motor is seized, replaced. Loud snap when unit shifts. Replaced actuator. Calibrated unit, all ops normal."
Irvin F.
DISHWASHER FRIGIDAIRE CDB500NB4A "The unit will not start. No power to fill valve. No power to float assembly. Switch on float is weak. ; ordrng 1 154773201 (switch,float) and 1 5304501595 (board)"
Hector Z.
WASHER MAYTAG MVWC465HW0 "Water lines making a loud bang noise when the washer is filling with water. Contacted tech line and he said that this is called water hammer and this is a plumber issue, nothing wrong with the washer. Advised to the customer to call a plumber to install an arrester. SR#7723734374."
James G.
WASHER ELECTROLUX EIFLS60JIW1 "Cleaned drain drain ports in bellow, raised front of unit to aid in disp draining"
Jim S.
REFRIGERATOR KITCHENAID KRFF507ESS01 Found condensation from ice maker vent area dripping down to the fresh food evaporator causing an ice ball on the evaporator near the fan. Defrosted evaporator. Sealed the air leak causing the condensation. Unittested ok
Jim S.
COOKTOP WHIRLPOOL WCG97US6HS00 Replaced cooktop
Dane K.
REFRIG/SIDE-BY-S WHIRLPOOL WRS576FIDM Upon arrival the unit was not making ice. Ran test 44 pacemaker harvest fest and it would not complete test. Removed and replaced ice maker and tested unit. It functions normal
Jim S.
REFRIGERATOR KITCHENAID KFIS29BBMS03 Freezer evaporator frozen at the top. ; schdld next appmnt for 12/27 THU !
Dane K.
WASHER MAYTAG MVWX655DW On arrival the unit was dead. Had 120 going to control board but control board would not wake up. Unit needs a new control; rqstng P&A on 1 W11116592 (cntrl-elec)
Billy J.
WASHER WHIRLPOOL WTW5000DW1 Apon arrival cx stated unit was not operating and all of a sudden it started to work again I checked unit for error codes there was none I recalibrated and retested and unit finished with no error codes the only thing I found was unit not on dedicated cuircut has a really old dryer sharing cuircut instructed cx of proper use and care and installation
Dane K.
REFRIGERATOR FRIGIDAIRE FFHS2611PFAA Removed and replaced ice maker and tested unit. Unit functions normal now
Billy J.
REFRIGERATOR KITCHENAID KBFO42FSX00 apon arrival removed and replaced control still nothing called techline went threw all components and tested all door switches from switch to connector to connector tested u.i tested control for air valve and per whilpool everything tested fine spent almost an hour alone one the phone with techline where they determined that u.i is bad and needs to be replaced ordering 7723734240 cx requested cx is not happy; ordrng 1 WPW10468946 (contrl-box)
Dane K.
WASHER WHIRLPOOL WTW5000DW1 Upon arrival the unit was full of water and would not start. Found the drain pump shorted out and took out main control board. Unit needs new drain pump and new control board; ordrng 1 W10876600 (drain pump)
Dane K.
WASHER MAYTAG MVWC416FW Unit had broken wash plate an agitator and dispenser. All 3 parts need to be replaced. ; ordrng 1 W10836692 (agitator) and 1 W10846191 (washplate)
Dane K.
WASHER WHIRLPOOL WTW4816FW Found a suspension rod have popped out of place. Secured suspension rod and test. Functions normal
Dane K.
WASHER WHIRLPOOL WTW5000D Upon arrival unit was not washing. Found wash place strict. Unit needs new wash plate; ordrng 1 W10752283 (washplate)
Steven W.
DRYER MAYTAG MGDB850YG3 "Found noisy rollers, idler pulley, worn belts. 2 count job. Allow extra time.; rqstng P&A on 1 4392067 (dryer repair kit) and 1 WP8544742 (belt) and 1 WPW10136934 (belt)"
Kevin M.
WASHER MAYTAG MVWB725BW0 Unit making loud noise during spin cycle. I found that the basket hub is stripped and bearings are bad causing noise. Removed and replaced bearing kit and basket hub. Tested unit. All tests good.
Steven W.
RANGE KITCHENAID KGSS907SSS00 "Replaced membrane switch, ribbon cable. All functions tested ok. No error codes found. Complete."
Isidore A.
DISHWASHER JENN-AIR JDB9800CWS2 "Dish rack rails broken coming apart, pulled dishwasher out , removed old rack rails both left and right sides and installed new rack rails. Removed old drain motor and sensor installed new drain motor and sensor test dishwasher operation, ok at this time"
Billy J.
WASHER WHIRLPOOL WFW92HEFC0 "Apon arrival removed and replaced motor and stator retested this time motor actually was able to spin tub but just heard a terrible screeching sound unit needs new tub and main control make 5 job count put into autho for 2.5 times labor w10901175 w10864049; rqstng P&A on 1 W10864049 (cntrl-elec) and 1 W10901175 (tub-outer), states that autho needed"
Isidore A.
WASHER WHIRLPOOL WFC7500VW2 "Found no codes test washer no grease or sediment found. Customer has picture of stains, do not appear from washer possible dryer. Customer to try clean cycle w"
Billy J.
DRYER WHIRLPOOL WGD92HEFC0 Per office part already ordered not one person from are office informed cx this was going to be a psp ; saved tckt
Isidore A.
REFRIGERATOR KITCHENAID KRFF707ESS01 Removed top refrigerator panel Found reservoir water line not in proper locked into water valve. Reinstalled reservoir to water valve test for leaks ok at this time.
Bryan D.
DRYER MAYTAG MGDB765FC0 Removed and replaced ignitor and unit would ignite then no flame. No gas getting to ignitor. Removed and replaced coils from truck stock and unit is functioning properly. ; used 1 279834 (2 COIL GAS VALVE SET) from stock
Bryan D.
DISHWASHER MAYTAG MDB4949SDZ0 Removed and replaced sump assembly. Tested unit. Unit is functioning as designed. No dents dings or scratches caused by tech.
Isidore A.
WASHER WHIRLPOOL WFW9400SW01 "found F22 door lock no verified, note power went off during test washer and dryer are connected to a gfi outlet not recommended. advised customer. Found seal WP8181747 came off from dispenser to bellows tube leaking reinstalled old seal not leaking at this time. Note customer still owes for labor 105.00 plus part 16.14 and tax; ordrng 1 WP8181747 (seal 16.14)"
Isidore A.
DISHWASHER WHIRLPOOL WDF560SAFM2 "Found dishwasher not getting enough water, water pressure ok water valve WPW10327249 not opening properly. Found detergent dispenser W10861000 leak rinse agent. Parts ordered; ordrng 1 W10861000 (detergent dispenser) and 1 WPW10327249 (water intake valve)"
Irvin F.
WASHER WHIRLPOOL WTW5000DW1 Removed power installed all parts. Calibrated unit passed. All ops normal.
Bryan D.
WASHER WHIRLPOOL WTW6400SW2 Cx states hinge on left side of door is broken. I was sent with wrong hinges. Ordering correct hinge. Rescheduled cx for 12/22. ; ordrng 1 WP8576780 (hinge)
Irvin F.
WASHER MAYTAG MVWC425BW1 "Replaced the lock and the latch. Ran components test, then calibrated. All ops normal."
Irvin F.
RANGE WHIRLPOOL WFG515S0ES1 "The front two burner heads take long times to light. The sos and burners aren’t igniting gas, gas is flowing and spark mod is operable. ; ordrng 1 WPW10183375 (cap-burner) and 2 WPW10515455 (burnr-head)s"
Irvin F.
WASHER WHIRLPOOL NTW4516FW1 "Replaced all components, calibrated unit all ops normal."
Bryan D.
OVEN AMANA AGR4230BAW1 Cx states oven door feel off. Inspected h8 he’s and receivers all are in tact. ReinstLled oven door properly. Unit is not functioning as designed. Collected ted the 115.00 sc via Cc.
Raymond D.
MICROWAVE WHIRLPOOL KEMS378SBL05 upon arrival unit turntable motor not spinning. Voltage at turntable motor but motor not running. Needs motor. Quoted cx337.92 labor plus 125 for second man115 SC 73.83 parts657.29 total. Cx wishes to speak with spouse on repair. Collected 115 card. Cx will call back for furthur service.542.29 due if approved.
Jesus C.
DISHWASHER KITCHENAID KDTM354DSS4 Customer states that upper not holding. Checked unit and the weld on the upper left side broke. Ordering parts.; ordrng 1 W11259785 (TRACK LH) and 1 W11259786 (TRACK RH)
Erick S.
REFRIGERATOR HAIER HT21TS85SP Upon arrival found unit not cooling in either compartment. Accessed comprEssor and found unit with roach infestation causing relay to misfire. Called lapses and spoke with Kayla. Stated warranty will not cover repairs. Job comp
Erick S.
M/W OTR KITCHENAID KMLS311HBL0 "File# 7723736304Cycled unit and found sound working. Unit has 3 different settings from,ow to high. Set to highest volume setting but cust not satisfied with how loud it is. Called techline and tested unit together and found unit working as design. Got file number, cust stated will go aback to Urners and may exchange product. Job comp"
Raymond D.
REFRIGERATOR WHIRLPOOL WRS325SDHW01 Upon arrival diffuser stuck open and makes noises when trying to close. Unit needs diffuser; ordrng 1 W11317276 (DIFUSER)
Erick S.
WASHER MAYTAG MVWC555DW1 Customer is still having issues with spin. Last time called techline if issue persisted to replace gearcase and pulley. Also ordering motor and hub to ensure repair.; ordrng 1 W10396887 (hub) and 1 W10721967 (drive pulley) and 1 W11035751 (gearcase) and 1 WPW10006487 (motor-drve)
Tyler F.
WASHER MAYTAG MVWB980BW0 Customer stated that the unit is leaking water and the dispenser is dripping water. Found leak is coming from the tub ring and valve is seeping. Removed and replaced valve and tub ring tested all works good at this time.
Tyler F.
WASHER MAYTAG MVWB725BW0 Customer stated that the unit is leaking. Found failed bearing which is leaking water to the rotor causing rotor to rub on stator. Ordering bearing kit stator and rotor in stock.; rqstng P&A on 1 280146 (rotor) and 1 W10435302 (bearing) and 1 WPW10419333 (stator)
Steven W.
WASHER WHIRLPOOL WTW4816FW2 Found fill valve leaking from hot side at solenoid. Needs fill valve. Advised customer not to use washer until repaired.; ordrng 1 W11210459 (FILL VALVE)
Steven W.
WASHER KITCHENAID KDTE104ESS3 Ran diagnostics. Had 7-1 error code. Ran test cycle. Found control disabling heater circuit. Heater circuit 14 OHMs. Needs control. Water temp too low . Advised customer to turn up water heater.; rqstng P&A on 1 W10909703 (cntrl-elec)
Steven W.
ICEMAKER KITCHENAID KUIC18PNZS0 "Found water charge too low. Needs fill valve. ( water supply pressure/ volume is good, filter just replaced. Found pump tube off dispenser tube. Needs tube. 2 count job.; rqstng P&A on 1 W10863947 (tube) and 1 W10881366 (valve)"
Steven W.
MW OVEN COMBO WHIRLPOOL WOC54EC7AS03 Found has error code f6e8. Found microwave appliance manager failure. Needs MW appliance manager. EST 520.54. Labor 225.00.3 count job. Allow 2 hours. Customer unsure about repair at this time. WPW10586836 MW appliance manager. Customer to call Whirlpool customer service.
Tyler F.
REFRIGERATOR WHIRLPOOL WRS321SDHW01 Customer stated that the unit is not cooling well and smelled a burning smell and light is in and can’t turn off. Found filter needed to be reset and temps set to high. Reset filter light and set temps to recommended. Found fridge against wall moved out so it could breath and customer had fridge to full showed how to load fridge for best results. All works good at this time.
Steven W.
RANGE HOOD KITCHENAID KICU465SBL "Found motor control not slowing down motor speed, needs 3 halagen bulbs, motor control board. EST 1110.41. Labor 150.00. Customer declined repair at this time. Will call whirlpool customer service. Wpw10252088 bulbs, wpw10281728 control. 3 count job."
Tyler F.
REFRIGERATOR WHIRLPOOL WRS325FDAW04 "Customer said ice maker is still not,working. Ordering ice maker in stock.; ordrng 1 WPW10300022 (icemaker)"
Billy J.
WASHER WHIRLPOOL MVWC425BW0 W11035747 254.71 apon arrival cx stated clothes not coming out clean tested unit with no error codes but making a load noise tilted unit back to find gearcase leaking oil quoted 550 cx stated he will buy a new unit
Aaron B.
WASHER WHIRLPOOL WTW4816FW2 "Replaced the water valve tested ops normal , left old part with customer"
Aaron B.
DISHWASHER WHIRLPOOL WDF520PADM7 "Jammed drain pump replaced tested unit , customer has the unit drain line is connected with copper coupling and no air gap , advised to redo the drain with an air gap installed they run the risk of the drain line slipping off of the copper coupling and leaking water everywhere under the sink and clogged drains with no air gap, to prevent a possible flood I recommend not to use unit until approved drain lines installation guide is followed"
Aaron B.
REFRIGERATOR KITCHENAID KSSC42FTS00 "805-559-1032 Irma called her to give her the estimate to repair the unit and pay for the trip charge no answer I left a message also Needs a 4 call count to repair the unit The unit blinks off turns back on chirps beeps and repeats , unit is loosing the DC voltage transformer on the board is failing to repair the unit needs main board kit 342.88. Evaporator fan motor 115.27 tax $34.36 trip charge 115.00 labor to repair the unit 550.00 totaling $1157.51 to properly repair the unit ; rqstng P&A on 1 W10801766 (cntrl-elec)"
Aaron B.
DISHWASHER KITCHENAID KDPE234GPS0 Unit had an f6E4 and multiple other codes unit pump and motor asm not working ordered parts needs pump and motor and main board ; ordrng 1 W11085683 (pump&motor) and 1 W11087210 (MAIN BOARD)
Aaron B.
DISHWASHER WHIRLPOOL WDF520PADM7 "Replaced the water valve , tested operations unit works as designed, left old part"
Kenneth M.
WASHER WHIRLPOOL WTW5000DW1 Installed actuator and water valve and tested unit. Unit is now working properly. Customer approves function at ths time. No dents dings or blemishes on or around unit caused by technician.
William L.
RANGE KITCHENAID KSGG700ESS1 "Installed correct burner heads & caps, tested all burner, unit operating as designed."
William L.
DISHWASHER KITCHENAID KDTM354DSS5 "Found drain hose with tear, Replaced drain an hose , ran self diagnostics, unit operating as designed."
Kevin M.
WASHER WHIRLPOOL WFW5090GW "Unit leaking intermittently in front middle. I can’t find exactly where water is leaking from but it shows evidence of water coming from between door boot and outer tub. Ordering boot and clamp. Allow 1hr, tight area. ; ordrng 1 461971408821 (clamp) and 1 W11044836 (bellow)"
Jesus C.
WASHER WHIRLPOOL WTW4816FW2 Removed valve and installed new. Tested unit and ran diagnostic. Unit is now working as design.
Jesus C.
WASHER AMANA NTW4516FW2 Removed hose and valve. Installed new valve and installed hoses. Ran diagnostics and passed. Unit is now working as design.
Jim S.
WASHER MAYTAG MGDB980BG0 Installed dryer belt pulley
Jim S.
REFRIGERATOR GENERAL ELECTRIC GFE28HMHCES Noisy ice fan; ordrng 1 WR60X10342 (fan motor im asm / s)
Jesus C.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Customer states that unit is making a noise. Checked unit and found the damper.removed cover and replace damper. Tested unit and it’s working as design.KevinSr#7723736492
Jesus C.
REFRIGERATOR KITCHENAID KBSD618ESS01 "Customer states that leveling feet not working. Checked unit and found the rear right foot not leveled. Unit is raised from front, allowing room to replace rear adjuster. Removed right side rear adjuster from unit. Removed level from new part and installed. Teste leveler and it’s good up/down. Unit is now working as design."
Steven W.
WASHER WHIRLPOOL WTW5000DW1 "Replaced control. Unable to remove wash plate. Long job. 3 count job. Allow 2 hours. Needs wash plate, basket hub.; ordrng 1 W10528947 (drive hub kit) and 1 W10752283 (washplate)"
James G.
HOME LAUNDRY WHIRLPOOL LTG5243DQC Drained and refilled and drained again without failure
James G.
WASHER GE JTWN3000M1WS Customer had neighbors reinstall agitator
James G.
WASHER WHIRLPOOL WTW5000DW0 Wash plate stripped Replaced listed part Tested ok
James G.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Cleared very small area of frozen line in vicinity of tankTested ok
Dane K.
MICROWAVE KITCHENAID KMBS104ESS02 Upon arrival the sensor cooking would not work. Found since her shorted out and took out main control board. Unit needs new sensor and you control; ordrng 1 W10871220 (sensor)
Dane K.
RANGE - GAS GE JGBP35BEA8BB "Unit still needs new igniter ; rqstng P&A on 1 WB13K0021 (igniter-oven bake), states that autho needed"
James G.
WASHER MAYTAG MVWB850YW1 Needs bearing Declined
James G.
WASHER MAYTAG MHW6000XG2 Part is $110.67Labor $90.00APPROVED APPROVED F-1E-1 control failure ; ordrng 1 W10427972 (cntrl-elec)
James G.
WASHER WHIRLPOOL WTW8040DW3 Bearing makes squealing noise on high spin ; ordrng 1 W10775188 (washplate) and 1 W10811956 (GEARCASE )
Kenneth M.
WASHER WHIRLPOOL WFW92HEFW0 Installed panel and new control board and tested unit. Unit is now working properly. Customer approves all functions at this time.
Erick S.
REFRIGERATOR FRIGIDAIRE FFHB2750TS "Installed new water tube and ice maker, it cycled and filled with no errors, job comp"
Kenneth M.
WASHER WHIRLPOOL WTW8500DC2 Found unit coding out due to water temp sensor failure. Replaced water valve and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
WASHER WHIRLPOOL WTW5000DW2 Found tub run broken causing bleach not to go inside tub. Would just end up on the floor. Ordering new tub ring. Checked water levels due to customer concerned that unit is now filling all the way up like it should. Ran unit in bulky items with 1 rinse and unit filled tub all way. Unit working properly. Rescheduled customer for Friday 12-21-18; ordrng 1 W10849477 (ring-tub)
Raymond D.
WASHER WHIRLPOOL WTW8500DC1 Upon arrival gearcase grinding. Washplate is stripped and spanned nut corroded. Needs gearcase washplate and spinner nut. Make 3 call count.; ordrng 1 W10909670 (nut-spaner)
Patrick C.
REFRIGERATOR FRIGIDAIRE FFHT1814TW Removed and replaced compressor. Vacuumed and recharged unit. Tested unit. All ops checked good
William L.
REFRIGERATOR WHIRLPOOL WRS973CIDM00 "Replaced freezer door assy, ran ice maker harvest & fill test, ICE MAKER TESTED OK, set FF /freezer temps on UI , unit cooling at this time."
Hector Z.
WASHER AMANA MVWB865GC0 Washer displaying an F9E1 code (Long drain). Checked unit and found washer not draining.; ordrng 1 W10876600 (drain pump)
Kegan N.
WASHER MAYTAG MVWB835DW4 "Customer stated unit not working properly. Inspected unit, unit appears to be off balance, ran diagnostics, off balance error code, adjusted legs at bottom, ran test cycle. Unit works good this time."
Raymond D.
DISHWASHER KITCHENAID KDTE334GPS0 Replaced third level tracks and dispenser. Tested unit. Unit functions as design3d.
Raymond D.
WASHER WHIRLPOOL WTW4800BQ0 Upon arrival cx stated unit leaking bleach when pouring into dispenser. Inspected and found cracked tub ring causing bleach to drip down tub. Needs tub ring.; ordrng 1 WPW10531289 (tub ring)
Andrew P.
COOKTOP WHIRLPOOL WCG55US0HS00 Installed grates. Grates were not chipped or broken.
Jim S.
DRYER WHIRLPOOL MEDC465HW0 Open heating element. Replaced element unit heating now but the drum needs replacing ; ordrng 1 W10899578 (drum)
Jim S.
REFRIGERATOR FRIGIDAIRE LFHB2751TF3 Replaced open water valve. Unit tested ok
James G.
REFRIGERATOR GE GSS25GSHJCSS Unit still freezing ; ordrng 1 WR49X10251 (cover asm ff inlet) and 1 WR55X30596 (BOARD )
Kenneth M.
REFRIGERATOR FRIGIDAIRE FFHT1814TW0 Installed evap fan motor and fan blade and test3 unit. Unit is now working properly. Customer appprves function at this time.
Kenneth M.
DISHWASHER KITCHENAID KDFE104DSS5 Installed heater and tested unit. Unit is now working properly. Customer approves function at this time.
James G.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 32= 8700ohmsUnit has very poor frost pattern THREE CALL COUNT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!; ordrng 1 WPW10507886 (compressor)
Aaron B.
DISHWASHER BOSCH SHE863WF5N Unit middle-spray arm was clogged pulled out cleared tested ops Unit will work right now also advise the customer to run the hot water to really get 120° then turn on the dishwasher for optimal washing and drying conditions also need to use jet dry or rinse aid
Kevin M.
WASHER WHIRLPOOL WTW8500DC0 "Unit giving motor over heated code. Basket is spinning freely. I found that the gearcase is locking up causing error code. Washplate is seized onto gearcase shaft and rotor is has worn splines causing play in rotor. Unit needs gearcase, rotor and washplate. Removed and replaced gearcase, rotor, and washplate. Tested unit. All tests good."
James G.
REFRIGERATOR GE ZISB420DMA Lower door on air handler not closing Part is $446.00Labor is $107.00Only send Jimmy or myself on this unit pleaseAPPROVED APPROVED ; ordrng 1 WR31X10021 (air handler asm qc)
Kenneth M.
WASHER MAYTAG MVWB865GW0 Found unit leaking water at the gearcase seal. Also found oil splattered throughout bottom of the washer. Ordering new gearcase. Rescheduled customer for Thursday 12-20-18; ordrng 1 W10811956 (drum assy)
Andrew P.
KITCHEN KITCHENAID KDTE404DWH0 found upper racks missing ball bearing. Removed and replaced rails. Tested unit ok No leaks.
Andrew P.
DISHWASHER WHIRLPOOL WDT730PAHW0 "Cx stated unit would stay stuck on drain cycle and not finish. Found spoon stuck under float assembly. Removed spoon and instructed Cx on using rinse aid and different wash cycles. Tested unit and it filled, washed and drained."
Andrew P.
OVEN KITCHENAID KOSE500ESS02 Cx States unit makes loud rattling noise when used. This happen after unit gets to temp and cooling fan comes on. Needs cooling fan and is missing screw for top vent. ; ordrng 1 W10861504 (blower) and 1 W11193480 (SCREW)
Andrew P.
REFRIGERATOR KITCHENAID KRFC604FSS00 Cx stated unit not making ice. Ice maker bin is at operating temp and water filter is new and valve ok. Did not receive parts. Will install parts when job is rescheduled for GY; saved tckt
Andrew P.
DRYER ELECTROLUX EFDG317TIW1 Cx stated unit making rattling noise. Turned unit on at it would rattle. Ordering wheel assembly and will use idler on return. ; ordrng 3 134715900 (roller)s
Andrew P.
DRYER WHIRLPOOL MDG2706AWW Door gasket was sticking out. Removed panel and reinstalled gasket tested ok
Hector Z.
WASH/DRY COMBO GE GUD27GSSJWW GE stack set.
Erick S.
WASHER MAYTAG MVWC565FW-1 Found unit with uninstalled pressure hose causing pressure fault failure and unit not to stop filling. Resecured hose st board and tub. Retested it and it passed all tests with no errors. Job complete
Hector Z.
WASHER WHIRLPOOL WTW5000DW1 "All this parts were returned to the shop, reschedule for Wednesday 12/26/18.; saved tckt"
Erick S.
WASHER WHIRLPOOL WTW4950HW Found unit with off balance load causing it not to advance in wash. Found suspension not to secured to tub causing off balance error. Secured all suspension. Retested it through test cycle and it passed all tests. Job complete
Tyler F.
REFRIGERATOR WHIRLPOOL WRS331SDHW00 Customer stated that the unit was making a rattling noise. Found that when the unit was delivered the compressor was pushed and bent to be tilted to the back. Bent brackets to compressor back and tested no more noise at this time. Customer satisfied with repair. All works good at this time.
Tyler F.
REFRIGERATOR GE GSE25HSJHHSS Customer stated that the unit has never reach the temps. Found temp calibration is incorrect. Ordering main control and display.; ordrng 1 WR55X20464 (interface dispenser) and 1 WR55X30596 (ELEC CNTRL)
Raymond D.
M/W OTR WHIRLPOOL WMH75021HZ1 Upon arrival door hitting cabinet when opening. Found door rods bent. Needs door.; ordrng 1 W11186045 (DOOR STAINLESS)
James G.
WASHER MAYTAG MHW6000XG2 Part is $110.67Labor $90.00APPROVED APPROVED F-1E-1 control failure ; ordrng 1 W10427972 (cntrl-elec)
Andrew P.
REFRIGERATOR FRIGIDAIRE FGHB2868TF2 Needs water valve. GY will install on next visit. Also needs control; ordrng 1 5304510307 (CONTROL)
William L.
REFRIGERATOR KITCHENAID KRFC300ESS01 "Replaced damper control, tested functions of damper, tested ok"
William L.
REFRIGERATOR JENN-AIR JFX2897DRP02 "defrosted evap, Replaced evap cover, defrost thermister & control damper, unit cooling at this time"
William L.
WASHER WHIRLPOOL WTW4816FW2 "Checked for codes, no code found."
William L.
OVEN WHIRLPOOL GMC305PRQ00 "Check temp in bake cycle, found temp high, ordered sensor for unit; ordrng 1 WPW10131825 (sensor)"
Tyler F.
RANGE WHIRLPOOL WFG320M0BS2 Customer stated that the door handle is loose. Fixed and tested all works good at this time. All works good at this time.
William L.
RANGE WHIRLPOOL WFG540H0ES1 "Replaced burner head & orfice 12k, tested burner ignitor several times with customer, tested ok"
William L.
RANGE WHIRLPOOL GSC308PRS01 "Replaced bake element, ran bake test cycle, unit operating as designed."
Tyler F.
DISHWASHER WHIRLPOOL KDTM354DSS5 Customer stated that the upper rack fell. Found spot welds on rail defective. Removed and replaced rails tested all works good at this time.
Tyler F.
WASHER WHIRLPOOL WTW4616FW2 Customer stated that when the unit is washing it makes a grinding sound. Cycle tested unit and found noise is coming from gear Case and splutch. Ordering parts in stock.; ordrng 1 W10721967 (drive pulley) and 1 W11255272 (GEAR CASE)
Tyler F.
REFIRGERATOR WHIRLPOOL WRS325SDHZ02 Customer stated that the ice maker will not dispense. Found harness for ice maker was stopping the bin from going in all the way. Fixed and tested all works good at this time.
Tyler F.
REFRIGERATOR KITCHENAID KRMF706EBS01 Customer stated that the display on the deli drawer and on the freezer door are both not working. Ordering deli drawer display not in stock.; ordrng 1 WPW10769076 (cntrl-elec)
Tyler F.
DISHWASHER KITCHENAID KDTM354DSS5 Customer stated that the unit is not washing the dishes. Found wash pump is on but not pushing the water. Ordering sump assembly not in stock. Also upper rack is falling off ordering adjuster. ; ordrng 1 W10805015 (pump&motor) and 2 WPW10546503 (adjuster)
Tyler F.
WASHER WHIRLPOOL MVWB965HC0
Tyler F.
COMPACTOR KITCHENAID KTTS505ESS0
Tyler F.
OVEN AMANA AGR6303MFB0 Customer stated that the unit is not staying at set temp. At first it is under then it rises higher. Preheated oven and cycled on and off multiple times. Found the unit temp is off by 20 degrees. Calibrated temp and tested. All works good at this time.
Tyler F.
RANGE WHIRLPOOL KWVU265YBA0 "Customer stated that there is not power at the range hood. Found switches not working; ordrng 1 WPW10370009 (swtch-memb)"
Tyler F.
WASHER MAYTAG MVWB965HC0 Customer stated that the unit leaking from the left front corner. Could recreate but looks like it would be the tub ring. Ordering tub ring.; ordrng 1 W11243762 (TUB RING)
Steven W.
DISHWASHER WHIRLPOOL WDT720PADM2 "Replaced pump & motor, screw. Right tab was hard to lock in place."
Steven W.
MW OVEN COMBO KITCHENAID KEMS308SSS05 "Replaced MV, lower oven UI’s, ribbon cables. Ran diagnostics- ok. Tested MW, lower oven . Heating properly, keypad is working. No error codes at this time. Complete."