Isidore A.

WDF320PADB2 DISHWASHER WHIRLPOOL, Found and verified leaking removed old door gasket installed new gasket WPW10524469. Test dishwasher, not leaking at this time

Isidore A.

WGD75HEFW0 WHIRRLPOOL DRYER, Removed top panel , console and main board . Installed new console and main board, reinstalled top panel test dryer operation ok at this time

Enrique R.

Tech inspected a Whirlpool Refrigerator GD5SHAXKQ00. Customer stated that ice maker stopped making ice. Shorted module. Ordering 1 W10190935 (ice maker asy) Customer called again and said that icemaker was still not making ice. Tech went back out and diagnosed the ice maker, optics and inlet valve . Incoming voltage to ice maker = 120 v . Tech bypassed ( jumper ) the optic board ( shorted ) . The ice maker cycled , no fill . Tech found shorted optics and inlet valve. Ordering; ordrng 1 W10408179 (water vavle asm) and 1 W10757851 (cntrl-elec)

Enrique R.

Technician inspected a Whirlpool Refrigerator WRT318FZDW01. Customer complaining , both compartments not cooling . All components are working , but no frost pattern on the evaporator. Ordering; 1 W10507884 (compressor)

Timothy J.

Inspected Whirlpool Refrigerator WRX988SIBM and found it has a frost build up on the RC evaporator. The frost is very dense and the unit needs to be turned off 48 hrs with the doors ajar so the evaporator can defrost. Trying to remove the cover in this state can damage the sealed system or other sensitive components in the evaporator area. Ordering; 1 W10633627 (FAN) and 1 W10837236 (HARNESS THERMISTOR)

Ian B.

Tech found compressor inverter shorted by water drip in from water line hole in cavity on Frigidaire Refrigerator FGHC2331PFCA. Need inverter and mastic to seal hole. Bottom fresh drawer is also broken. Need drawer as well. Ordering; 1 240351240 (pan-crisper) and 1 5304512686 (INVERTER) and 1 5305877995 (compound)

Ian B.

Tech found that Frigidaire Range- Gas LGGF3043KFT all surface burner pilot holes clogged and buildup preventing spark ignition. 3 electrodes do not spark from shorted spark module. Need spark module for repair. Ordering; 1 316262404 (module),

Ian B.

Tech found that Frigidaire Refrigerator FGHC2355PF9A was not reassembled correctly and has loose and improper screws in auger box and icemaker. Tightened and replaced screws. FF door seal was out of channel and had tape interrupting it. Secured door seal. Customer is concerned about surface cracking on interior of FF compartment. Advised that this does not affect function. Bottom shelf is broken. Need shelf for repair. Ordering 1 240599803 (frame-deli cover)

Ian B.

Customer originally called in because their Whirlpool Dishwasher DP840SWPX2 was leaking water from the bottom. Upon arrival tech found that sprayarm is clogged and damaged. The unit is missing rubber track deflectors and has worn door seal. The leak is from the door seal and loose sprayarm. Ordering; 1 WP8528862 (deflector) and 1 WPW10164258 (arm-spray) and 1 WPW10509257 (gasket)

Chris M.

Upon technician's arrival found that dryer was shooting water out on the ground. Reason being customer was not given the hoses needed for this type of dryer this dryer is a heat pump unit. Ordering; 1 461970110583 (hose) and 1 461970110592 (hose) and 1 W10629345 (pipe)

Skyler b.

Technician found that Maytag Washer MVWC565FW1 is making a clicking sound and would not finish cycle. Tried multiple times to enter washer into diagnostics with no luck. So instead put washer in a drain spin cycle. Was able to see that lid lock was not functional also strike is kind of worn out. Also Notice the start button on the panel was sticking really bad. Ordering; 2 W10837741 (lid strike)s and 1 W10838613 (lid lock assembly) and 1 W10909736 (panel-cntl) and 1 W11162438 (CNTRL BOARD)

Chris M.

Technician found that customer is having same issue with coil icing up in KitchenAid Refrigerator KRFC704FSS00 compartment. Technician ran test 129 to make sure software version is up-to-date which it is, received 6.00. Also went over service Pointer W11033419 Dealing with this problem. Ordering; 1 W10818463 (gasket) and 1 W11167902 (EVAP COVER)

Irvin F.

Technician found that Frigidaire Refrigerator FFTR1821TW0 is not cooling. Nothing is on but the lights. Advanced the d-timer and nothing happened. Removed power. Then repowered unit and it came on advanced control unit shut down then again failed to power on again. Ordering; 1 241705102 (timer-defrost)

Irvin F.

Technician found that Whirlpool Refrigerator MRT118FFFM01 has an intermittently cooling issue. The units control is dropping power then coming back on in a restart then repeats. Unit needs new control. Ordering; 1 W11223735 (CONTROL)

Douglas P.

Tchnician went out to customer's house and inspected their Frigidaire Refrigerator FFHS2611LWA and found shelf broke on its own needs to order shelf. Ordering; 1 240323001 (bin,door)

Cruz B.

Customer stated that Whirlpool Dryer Electric MVWC4258W0 will not advance try to spin tub. Found that tub won’t spin and that the bearings are out on unit. Unit needs new gear case. Ordering; 1 W10721967 (drive pulley) and 1 W11035747 (gearcase).

Douglas P.

Found that Frigidaire Refrigerator's FFHS2611LBMA icemaker continuously fills flooding freezer found icemaker gears to be stripped need to replace icemaker. Ordered; 1 241798231 (ICEMAKER) Technician went back to remove and install icemaker try to cycle icemaker unit cycled but did not fill check voltage at water valve water valve is getting voltage but not operating needs valve. Ordering; 1 242252702 (valve)

Cruz B.

Found KitchenAid Dishwasher KDFE304DSS0 with adjusters on top rack that are broken and wheels on lower rack are missing. The customer then stated that they have found broken wheels inside tub after cycle before. ordering parts adjuster, 4 wheels. ; Ordering; 4 WPW10195417 (wheel)s and 1 WPW10546503 (adjuster)

Cruz B.

Technician Inspected Maytag Washer MVWX655DW0 and found wash plate and hub to be stripped causing wash plate to spin freely as well wash basket. Customer also mentioned that the basket will bang side during any cycle, ordering parts suspension rods, hub, wash plate ; Ordering; 2 W10528947 (drive hub kits) and 1 W10902814 (washplate) and 1 W11130362 (SUSPENSION RODS )

Albert P.

MDB8959SBS3 WHIRLPOOL DISHWASHER, customer instruct run cleaner thru unit has calcium build up collected $115 ;

Cesar H.

LGUB2642LE3 FRIGIDAIRE REFRIGERATOR, Unit not making ice per customer they had service few months ago by prior company and unit was labeled not repairable. It was documented with factory. Customer does not know why she has service today. I told customer that I would be starting over she indicated they want the same company that has been dealing with on going problem

Cesar H.

MAYTAG WASHER MVWC425BW0, Spin basket is worn and has play in the shaft cap checks failed and pump stalls ; ordrng 1 W10521298 (spin basket), 1 W11158831 (CAP),1 WPW10276397 (drain pump assy) Replaced basket cap and pump unit tested good.

Cesar H.

MAYTAG REFRIGERATOR MFI2570FEZ05, Complaint no ice checked unit found ice maker had ice stuck in the mold stopping motor from spinning cleared ice and it tested good

Cesar H.

WMH53521HZ WHIRLPOOL MICROWAVE, Complaint no heat found unit is not properly installed found flap on vent for microwave hits duct work on home before it’s fully open cutting off air flow causing magnetron to over heat and trip mag thermostat. Let customer know to contact builder

Cesar H.

WDT710PAHZ1 WHIRLPOOL DISHWASHER, , Customer instruct water to unit was turned off unit tested good ;

Albert P.

KITCHENAID MICROWAVE KHMS2050SBL0, Checked unit found cavity light would not turn off. Power and polarity checked good. Inspected in line fuse it is ok, moved on to testing door switches, found 2 bad switches W10727360 on unit removed and replaced parts listed tested ops unit now functions as designed. Collected service call fee parts and labor $217.25 on card

Francisco S.

WHIRLPOOL DISHWASHER WDF520PADW7, complaint pods were not dissolving and unit was not cleaning properly. Entered diagnostics and retrieved error codes 4-3 & 7-1 voltage checked on acu connector p5-1 and p5-2 found 120 vac present, ordering pump and motor assembly; ordrng 1 W11025157 (pump&motor) Removed and replaced part listed, tested ops unit working as intended.

Francisco S.

WHIRLPOOL FREEZER GB2FHDXWS0, Unit is cooling properly but it s making light frost on top right hand side. After further inspection I found a worn out gasket on the bottom portion magnet is missing on it. Ordering part and rescheduling for Saturday.; ordrng 1 WPW10436250 (gasket-fip) Removed and replaced FC door gasket. Unit now sealing properly.

Francisco S.

WHIRLPOOL REFRIGERATOR KFCS22EVMS2, Checked unit found unit undercharged. Inspected for leaks found none. Found Schrader valve a bit loose allowing refrigerant to escape system, vacuumed system and recharge to specs. Asked cx to monitor unit for proper temp. Unit working as intended

Hector Z.

whirlpool refrigerator WRB322DMBM00, Customer complaints of no ice production. Checked ice maker the ejection mechanisms got jammed with ice. Adjusted and cycled. Tested ok.

Hector Z.

WHURLPOOL REFRIGERATOR KRFC300ESS01, Customer complaints of freezer compartment light not working. Adjusted light switch and turn it on humidity control switch. Tested ok

Hector Z.

WHIRLPOOL REFRIGERATOR WRX735SDHV00, Customer complaints of water dispenser dripping. Flushed water line, unit is hooked to a reverse osmosis system. Advised to the customer about consequences due to the lack of pressure. Tested ok.

Michael M.

whirlpool refrigerator KRFC704FSS00, Customer states unit wasn’t cooling in fridge, had power unplugged to unit.Tech found fridge evap covered in ice. Used steamer and removed all ice obstruction. Replaced evap fan and cover assembly. Replaced control. Unit now cools. Advised to wait 24 hrs for correct temp

Danny G.

whirlpool refrigerator WRS571CIHZ00, Unit is not cooling. Found unit stuck in no cooling mode. Removed unit from no cooling mode. Unit kicked on and compressor kicked on Unit started to cool Advised client to allow 24hrs for unit to reach proper temp

Danny G.

IKEA MICROWAVE IBMS1455DS00, Unit is not working Found broken buttons and led lights are missing segments on number 8 Need to order parts and rs call ; ordrng 1 W10770413 (cntrl-elec) and 4 W11086664 (button)s and 4 W11116990 (button) Button are broken and led display not working properly Replaced and install control and buttons Reinstall microwave No cabinet damage Unit is working properly.

Danny G.

KITCHENAID DISHWASHER KDTE704DPA0, Unit is not starting a cycle and shuts off with in 5 mins And making noises Found unit not draining and making grinding noise when in drain cycle Provided cod estimate to client Service call 115.00Labor 150.00Total 265.00Client agreed to get unit repaired Removed front bottom custom wood kick plate Removed drain pump and cleared housing Found broken glass Reinstall pumpRan a self test cycle Unit completed with no issues No water leaks Unit is washing and draining properly Collected payment by check

Patrick C.

whirlpool cooktop SC8630EBQ2, Found the. Auto er having issues with a constant ticking noise. Coming from switch ignitor also 2 front ones don’t work. Needs new ignitors, theyre discontinued. Unit is safe to use if lit with match

Patrick C.

whirlpool refrigerator WRF555SDFZ Found the unit not making ice. Bucket was stuck finally got ops and found the ice maker cup full of water causing the water when it fills to fill ice bucket and everything gets stuck frozen. Need new ice maker and valve. Ordering fill tube too ; ordrng 1 67006317 (tube-water) and 1 WPW10312696 (water inlet valve), Removed and replaced parts tested unit all ops checked good at time of service

Patrick C.

whirlpool microwave WMH32519CW Found the customer having issues with the unit not wanting to operate properly. Display reading open/close door. Error occurring in the switches. Removed and replaced parts. Tested unit all ops checked good

Raymond H.

whirlpool refrigerator WRF540CWHZ00, Upon arrival unit had no water pressure. Had enough supply pressure, and voltage at valves. Replaced valve and tested unit. Unit functions normal now.

Raymond H.

whirlpool dishwasher WDF520PADM7, Upon arrival unit had a 71 code for heater disabled due to cold water entering unit. Put unit through diagnostic and heater turned on. Instructed customer on proper use and care of unit put unit through diagnostic mode to clear code.Unit functions as designed at time of service

Raymond H.

whirlpool dryer WGD8500DC4, Upon arrival cx complaint was noise during operation. Tested and found bad pulleys. Needed 2 repair kits. Installed and tested. Unit functions as designed.; used 1 4392067 (DRYER REPAIR KIT) from stock

Raymond H.

kitchenaid refrigerator KBSN608ESS01, Upon arrival cx complaint was popping or cracking sounds heard when in use. Inspected and found the noise cx was hearing is evaporator noises when refrigerant expands. Unit functions as designed at time of service

Dane K.

whirlpool dryer WED8500DC , Unit was not starting because it had no power. Connected unit to power, unit operated properly. ran a test, unit working as design. Unit was in need of power for it to work;

Dane K.

WHIRLPOOL REFRIGERATOR WRX988SIBM03, Upon arrival the unit was not making ice unit was giving a e5 fault code in test 56 meaning timed ice due to high temp. Freezer was at 22 and fresh food was at 41. Installed dryer and found leak in fresh food evap where the thermistor was clipped to it. Unit needs new dryer and new evap.; ordrng 1 W11116006 (evaporator) and 1 WPW10143759 (dryer) Remove and replaced evap and dryer and recharged and tested unit. Unit functions normal now

Dane K.

KITCHENAID DISHWASHER KUDS30IXBL, Upon arrival the unit would not fill with water. Found the water valve not opening. Remove and replaced valve WPW10327249 and WPW10195039 tested unit. Unit functions normal now

Dane K.

WHIRLPOOL WASHER WTW6500WW1, UNIT HAS A BAD BEARING REPLACED AND Installed bearing W10435302 and tested unit. Unit functions normal now

George Y.

MAYTAG DISHWASHER Found washer drain pump exexively loud not draining check for debree ok replace drain pump. Office to call customer wen part in.; ordrng 1 W10876600 (drain pump) , Installed new drain pump tested check out ok complete. No or dings cause by tech customer ok.

Albert P.

KITCHENAID REFRIGERATOR KRFF305EWH00. Found refrigerator over freezing fresh food area need to replace damper ok to order part. Office to call customer wen part in.; ordrng 1 WPW10594329 (control) Installed part tested check out ok . No dents or dings cause by tech customer ok

George Y.

MAYTAG DISHWASHER MDB8959SBB0, Found dishwasher completely off check for power ok disconnected 110 on dishwasher put new but connectors retested checking ok drain powering up ok complete. No dents or dings cause by tech customer ok

George Y.

KITCHENAID REFRIGERATOR KRFF305EWH00, Found refrigerator freezer door not sealing from top molded reposition gasket testing ok . No dents or dings cause by tech customer ok

George Y.

ROPER WASHER RTW4516FW2, Found washer not draining properly customer has connectors to drain going outside of house not elevated check for errors no errors tested ok kept hose elevated customer instruct to get plumber to repair drain issue complete. No dents or dings cause by tech customer ok.; Job Cmpltd

Kenneth M.

Found unit with poor cooling due to evap fan motor not running. Unit is running and getting cold. Just not cold enoug due to no air circulation. Ordering new evap fan motor. Rescheduled customer for 7-14-18; ordrng 1 WPW10276647 (motor-evap) Installed motor evap and tested unit. Unit is now working properly. Fan is going no problem. And temps are cooling down. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician

Kenneth M.

maytag washer MVWB765FW0 Found unit with white soap spots still on the clothes at end cycle. Found unit not filling with much water. Ordering new control board. Not reading pressures. Instructed customer on proper loading techniques. And soap usuge. Rescheduled customer for saturday 7-14-18; ordrng 1 W10920541 (cntrl-elec) Installed control board and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician

Kenneth M.

AMANA REFRIGERATOR ASD2575BRS01, Customer concerned about cooling issues. Found unit not cooling properly due to weak fan motor. Hardly turning causing no very little air circulation. Ordering new evap motor and fan blade. ordrng 1 4389144 (motor,evap.fan) and 1 WP2169142 (evaporator fan blade) , Installed evap fan, control, and blade. Tested unit. Unit is now working properly. Customer approves function at this time no dents dings or blemishes on or around unit caused by technician

Kenneth M.

MAYTAG WASHER MVWC416FW0, Found unit not spinning clothes out. Leaving clothes wet at end cycle. Ordering new motor. Open winding causing unit to hum but not turn left or right. Rescheduled customer for 7-12-18 PM ; ordrng 1 W10832724 (drive motor), Installed drive motor and tested unit. Unit is now working properly. Recalibrated unit. No dents dings or blemishes on or around unit caused by technician ;

Kenneth M.

maytag washer MVWB725BW0, Checked diagnostics and unit has f50code. Checked tub and it floated and spun freely. Checked continuity between control and rps and 5here was intermittent readings. Ohm’d out motor winding and they were shorted also found p5 connector arced on control. Ordering control,harness and motor. ; ordrng 1 W10763749 (cntrl-elec) and 1 WPW10419333 (stator) and 1 WPW10504822 (harns-wire) Installed control board stator and harness. Tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician

Enrique R.

WHIRLPOOL REFRIGERATOR WRF535SWHZ00, Inspected a whirlpool refrigerator . Customer complaining , ice maker not producing ice . Unit leaking underneath . I found a broken inlet valve . Replaced the inlet valve WPW10420083 and ice maker W10884390 . All functions checked normal at time of service . No leaks .

Albert P.

WHIRLPOOL REFRIGERATOR WRF555SDFZ05. Replaced the control and thermistor kit . Also instructed the customer how to adjust the temperature . It was set to 35 degrees . All functions checked normal at time of service . No leaks

Enrique R.

ADMIRAL WASHER ATW4675YQ1 Inspected an admiral washer . Customer complaining , unit fills/drain . In diagnostics, found long fill error code (f8e1) Inlet valve screens clogged with sand . Collected $115.00 credit card

Ethan S.

AMANA WASHER NTW4516FW1 Upon arriving to the customers home customer stated unit was leaking water put unit into a drain found that the drain pipe was clogged let customer know he’s going to need to contact a plumber, unit working as design at this time, job complete

Albert P.

WHIRLPOOL DISHWASHER WDT710PAHW1 Customers issue is that their new dishwasher is not draining.Found issue to be with vent and drain Line going to the garbage disposal.I pulled hose off disposal to show customer that it was draining by draining it into a bucket.I then ran Dishwasher through cycle everything checked out good.Informed customer she needs to get a plumber out here to fix issue. Job complete

Chris M.

MAYTAG DISHWASHER MDB4949SDZ0, Customers issue is that dishwasher was not draining.Found dishwasher drain hose not installed properly also a vent is plugged in corroded. Showed customer that drain pump is functioning properly by draining it into a bucket. Then I ran dishwasher Through a cycle making sure everything was functioning properly. Instructed customer on the plumbing issues that need to be fixed and the dishwasher is functioning like it should.

James R.

whirlpool refrigerator WRS325FDAM04, Customers issue was that Icemaker was not making ice. On arrival and after looking at icemaker I noticed bail arm Was in the off position. I went ahead and tested icemaker just to make sure everything was OK and it dumped ice that was in there and then filled with water. Informed Customer that Bail arm needs to be in down position so It can make ice. Also auger was out of position and not engaging .It was just not aligned right so I fix that too. Everything is functioning

Chris M.

WHIRLPOOL REFRIGERATOR WRF993FIFM00, Customers issue is the icemaker in the freezer compartment would not stay in place. I pulled drawers out To access icemaker. Found icemaker was cracked causing it not to sit on the pegs correctly. Replace with new icemaker W10898228 tightly secured it put all parts back together. Icemaker and refrigerator are functioning properly

Chris M.

REFRIGERATOR FRIGIDAIRE LFSS2312TF0, Customers issue is the icemaker was not making ice. Upon arrival and after looking at icemaker I found that it was a solid ice cube. I Carefully chipped ice away so I could Verify it was filling with water and motor was moving.What is checked out good. Cause of the problem is the heater is bad on the ice maker. Ordering icemaker1 241798231 On return visit replaced old icemaker with new one. Made sure icemaker filled with water.Everything is functioning good job complete;

Irvin F.

maytag dryer MEDX655DW1, The dryer has a failed thermostat hi limit tripped and failed. Replaced component. Test normal unit heating and drying. ; used 1 W10480709 (CUTOFF-TML) unit tested ok

Irvin F.

units icemaker last couple months has intermittently produced ice, now no ice at all. The ice maker has water frozen in the motor head. The testing ports are frosted over. Unit needs replacement. Removed failed Icemaker WPW10300022 Installed replacement. Bypassed door switch, watched unit go thru cycle. Completed cycle and filled rested in proper position. All ops normal.

Irvin F.

whirlpool washer WTW8500DC1, F3/E2- INLET WATER TEMP FAULT,F8/E1-LONG FILL F0/E5-OFF BALANCE F2/E1-STUK KEY F6/E2-communication errorRan test 51 all components ran properly, except water valve. Cold solinoid is stuck closed. Cause of multiple symptoms. Needs replacement valve. The suspension is weak cause of imbalance. ordrng 1 W11130356 (suspension) and 1 W11165546 (VALVE) Installed valve and suspension. Completed assembly of unit added power. Ran test cycle good calibrated unit passed. All ops normal

James R.

whirlpool washer WFW92HEFW, Drain pump not draining water fully. R&R drain on drain pump. Unit working properly ; Job Cmpltd

William L.

WHIRLPOOL WASHER WFW7540FW0. Found F0E1, instructed customer on washer clean cycle. normal operating sounds, cleared code, ran self diagnostics cycle, no error or usual operating noises found. unit now working correctly.

William L.

WHIRLPOOL REFRIGERATOR WRF767SDEM01, Found IM ERROR E5, Adjusted temperatures on unit to correct them, checked all fan functions, instructed customer on temp control, leveling unit, ice maker functions. Unit cooling at this time

Tyler F.

Whirlpool Microwave- Model # WMH31017AS4. Customer complaint- unit is not heating. Service performed- Upon arrival tech tested unit and found bad magnetron and thermostat.

Douglas P.

maytag washer MVWC425BW0, Unit not finishing cycles put unit into spin test found gearcase to be grinding also found actuator is covered in crime not reading basket speed properly need to replace your case in actuator; ordrng 1 W11035747 (gearcase) and 1 WPW10006355 (actuator), Remove and replace gear case and actuator unit is working properly no more noise; Job Cmpltd

Douglas P.

frigidaire refrigerator FFSS2615TE0, Unit not producing ice from door found auger blades to be bent straighten blades turn auger nut to be ground down removed and replaced auger not unit is producing ice from door; used 1 241685001 (AUGER NUT) from stock, Job Cmpltd

James R.

kitchenaid dishwasher KUDP02IRBS0 Found knock out on new disposal to still be in place. Knocked it out. Unit is working properly

James R.

whirlpool refrigerator WRX988SIBM03, had e5 error code. IM cycled and filled. Referred cx back to use and care on how unit operates

James R.

FRIGIDAIRE REFRIGERATOR FFSS2614QP, Found start relay to be bad causing compressor to short cycle. R&R relay. Unit is cooling and working properly now

James R.

WHIRLPOOL OVEN WFE540H0ES1. UNIT IS STILL NOT TURNING ON. Call tech line. Tech line recommends customer has electrician look at power supply you too inconsistent power supply;

James R.

MEDB835DW4 WHIRLPOOL DRYER, Found wheels on dryer to be oblong causing squeaking noise installed repair kit. Unit is working properly; Job Cmpltd,

Cruz B.

MAYTAG REFRIGERATOR complaint is that unit is not cooling in both sections, I then inspected freezer compartment and ice build up on evap cover and coils, causing unit not to cool. Ordering parts cntrl elec, motor harness; ordrng 1 W10850438 (evaporator fan motor) and 1 WPW10312695 (electronic control), Installed new parts (evap fan motor, cntrl elec) into unit. I then inspected the following compressor lights cooling temps doors leveling ice and water dispenser gaskets fans are all working fine, cx ok repair. ; Job Cmpltd

Cruz B.

WHIRLPOOL DRYER WED4815EW1, Timer is advancing through cycles will stay stuck, installed pre-I’d part ( timer) WPW10185982 into unit, then tested unit in a high heat cycle, found cycles advancing and it heat fine, unit is working as designed, cx ok repair

Albert P.

WHIRLPOOL DISHWASHER WDT710PAHW1, complaint is that unit is leaking from underneath, I then pulled unit out and installed pre-I’d parts (pump wash, valve) into unit, tested unit in a diagnostic test mode it completed wash drain dried ck for codes and found none as well no leaks, cx ok repair.

Cruz B.

Unit is OOW and cx decided to purchase a new unit, cx did not want tech to diagnose because cx stated it will be a waste of time, cx paid for service call only with card ($115.00) cx would like a receipt via email. ; Cllctd $115.00 CC Ref # 1168397481, Job Cmpltd

Cruz B.

DRYER WHIRLPOOL WED7000DW1, Inspected and tested unit. Found unit making a bad knocking sound, I then removed front panel and drum, found rollers belt to be bad, removed and replaced bad ones with new ones from SP (4392065) into unit. Tested unit in a high heat cycle, found no knocking sound runs quiet, cx ok repair. ; used 1 4392065 (DRYER REPAIR KIT) from stock, Job Cmpltd,

Cruz B.

WRX988SIBM01 WHIRLPOOL REFRIGERATOR, Cx complaint is that unit is leaking water from refrigerator to floor, I then pulled out produce drawer and found evap cover and coils frozen with ice causing water to leak onto floor, inspected cooling and temps and found them to be working fine, ordering parts motor fan, harness, fan support. ; ordrng 1 W10633627 (motor-evap) and 1 W10837236 (harns-wire) and 1 WPW10389152 (support),Installed new parts (harness, support, motor evap) into unit. I then inspected the following compressor lights cooling temps doors leveling ice and water dispenser gaskets fans are all working fine, unit is working as designed, cx ok repair

William L.

WRF540CWBW01 whirlpool refrigerator, Found water valve stuck open to icemaker, ordered water valve for unit, ordrng 1 WPW10420083 (valve) Removed wire harness at water valve, Found water valve stuck in open position to ice maker, Replaced water valve, tested all water valve functions ran dispenser & ice maker, tested ok

William L.

whirlpool freezer WRF535SMBM00. Ran force defrost on unit found heater circuit functioning OK. order jazz board for unit; ordrng 1 WPW10503278 (refer elect cont brd) Replaced electronic control brd, reprogrammed code, check defrost drain, unit cooling at this time.

William L.

WHIRLPOOL RANGE WFC150M0EW0, Found left front element not heating, element & socket., ordered socket & elements; ordrng 2 814399 (receptical,surf.unit)s and 2 W11161939 (8” ELEMENT) Replace receptacles on 8 inch burners & 8 inch elements front & rear, Tested functions, tested ok

William L.

WHIRLPOOL REFRIGERATOR WRS325SDHZ01. Water Dispenser not working. Reseated water filter in housing properly, adjusted water valve at wall, tested dispenser , tested ok.

William L.

whirlpool dishwasher WDF760SADW2, DISPENSER NOT WORKING PROPERLY Re-installed gasket & spring for dispenser. GOOD TO GO

William L.

refrigerator whirlpool WRT311FZDW00, FREEZER IS OVER FROSTING/OVER FREEZING, Lightly greased freezer door gasket, instructed cx on cold controls, door sealing good.

William L.

WHIRLPOOL REFRIGERATOR WRX986SIHZ00. Found scratches on door handle, Ordered door handle for right door. ordrng 1 W11045129 (handle) Replaced scratched door handle good to go

Cruz B.

Customer originally stated that there was condensation located in freezer of KitchenAid Freezer KFXS25RYMS5. Upon technician's arrival found that unit is frosting up inside freezer compartment. Found evap cover and coils with frozen ice, only problem with unit. Ordering 1 WPW10226427 (cntrl-elec)

Cruz B.

Customer stated that Whirlpool Refrigerator WRS576FIDB02 ice maker makes ice but ice does not fall down. Upon technicians arrival found ice maker not working in diagnostic test. Ordering ice maker for unit; 1 W10873791 (icemaker)

Cruz B.

Upon arrival technician inspected Whirlpool Freezer WRX735SDBM04 and found ice building up on evap cover and coils, cooling and temps, are working fine. Ordering 1 W11043763 (cntrl-elec) and 1 WPW10276647 (motor-evap)

Cruz B.

Customer's original complaint about Matytag Washer MVWB765FC1was that when turned to the on setting the unit does not go into cycle and water drips. Upon arrival technician found that unit will just fill with water, will not agitate. Found that codes F3E2 and F8E1 popped up on machine. UI buttons arent responding properly either Ordering; 1 W11135392 (CNRTL ELEC ) and 1 W11165546 (VALVE WATER) and 1 W11162441 (CONSOLE)

Dane K.

Found that Whirlpool Refrigerator WRX735SDHZ00 was freezing food. Unit needs a new control board. Ordering; 1 W11043763 (cntrl-elec)

Enrique R.

Inspected a Whirlpool Dishwasher WDT710PAHZ1. Customer stated that unit is not washing and draining correctly. Found that the dishwasher wash motor not working , drain pump drains intermittently. Will need to replace the wash motor and drain pump. Ordering; 1 W10876537 (drain pump) and 1 W11085683 (pump&motor)

Enrique R.

Inspected a Jenn-Air Ice maker JIM158XYRS0 customer stated, unit not making ice . Diagnosed the ice maker . Found all components are working . No frost pattern on the evaporator , shorted water level sensor. Ordering; 1 compressor WPW10605286 , and 1 drier WPW10200037 and 1 water sensor WPW10485962

George Y.

Found Whirlpool Refrigerator KRFC300ESS01 not harvesting ice. Makes ice cubes but ice maker needs to be replaced. Ordering; 1 W10884390 (icemaker)

George Y.

Found Whirlpool Refrigerator WRT111SFDW03 running all the time temp is 32 degrees in fresh food area need to replace thermestat defrost timer. Ordering; 1 2303825 (sub 4388931) and 1 WPW10530058 (thermostat)

George Y.

Found KitchenAid Microwave OTR KMHC319ESS3 to have a completely dead micro hood. Replace filter board and micro switches .office to call customer wen parts in. Ordering; 1 FILTER BOARD and 1 W10211974 (switch) and 1 W10269458 (switch) and 1 W10727360 (microswitch)

Albert P.

WHIRLPOOL REFRIGERATOR GC5SHEXNQ03, Found ice maker was leaving plastic in ice cubes. Diagnosed unit and found unit ice maker was being worn and now plastic is going into ice. Removed and replaced ice maker, instructed Customer it should be a few hours before ice maker starts making ice, customer confirms job at this time. informed customer part has 1 year warranty Collected in full for ice maker repair.

George Y.

Found Whirlpool Dishwasher WDT790SLYM3 left top rack adjuster is broken needs to be replace. Ordering; 1 W10712395 (adjuster)

Albert P.

maytag washer MVWX655DW1, Customer complaint on how unit was working, customer instructed on how to properly load the unit. Instructed on proper water levels. Customer okay but is not happy with the water levels. Unit had noise. Removed wash plate and removed coins, reinstall the washplate. Unit is now operating normal;

Andrew P.

WHIRLPOOL WASHER WTW7000DW1. F0-E5 called techline and stated to advice Customer on proper loading, proper soap and using correct cycle and time can jump up and down if certain conditions are met.

George Y.

Found Maytag Washer MVWB865GW0 with filling water trickling in unit checked for power. Power good. Checked for degree. Degree is good. Ordering; 1 W11165546 (INLET VALVE)

Andrew P.

maytag dryer MGDB835DW4. Diagnosed unit with winding noise. Removed lint trap. Found socks in blower. Removed socks and unit is now working properly. Instructed Customer its best to use garment bags for smaller objects

Albert P.

whirlpool microwave KHMS2040BSS0, upon arrival unit was heating inconsistent tested cap and magtube and tested bad. Needs replaced, thought unit might have loose connection but tested and it was fine unit not heating for me but has voltage going to correct places ordrng 1 W10492278 (diode) and 1 W10847161 (transformr) and 1 W10850446 (capactr-mg) removed and replaced all components retested job complete unit heating as designed

George Y.

Found Whirlpool Refrigerator WRF540CWHV00 damper excessively loud need to replace. Ordering; 1 WPW10594329 (control).

Kenneth M.

Diagnosed KitchenAid Dishwasher KDFE104DSS0 and Found unit is not washing properly. Also unit was not draining all the way. Replacing pump assembly due to weak wash motor. OWI sensor leaking corroding wires at plugin. Unit will need to also have wire harness replaced found error code indicating that unit was not heating. Ordering; 1 WPW10605057 (pump and motor assy), 1 WPW10612062 (harns-wire), and 1 WPW10705575 (sensor),

Billy J.

maytag washer MVWB700VQ0, upon arrival customer stated unit makes noise and unbalanced I checked unit for error codes and there was none I ran unit through diagnosis test and went through all functions as designed job complete unit is balanced and operating as designed nothing is loose

Billy J.

whirlpool refrigerator WRS586FLDM01, upon arrival cuatomer states unit does not make ice or dispense water I tested unit and nothing removed filter and all functions now work as designed instructed customer to replace filter job complete

Billy J.

MAYTAG DRYER MGDX655DW1. Apon arrival unit was making load grinding noise removed and replaced dryer repair kit retested job is complete used 1 4392065 (DRYER REPAIR KIT)

Kenneth M.

Found Whirlpool Washer WDF310PAAS4 not draining due to weak drain pump. Also noticed that check valve in drain line was broken off and inside hose. It was open but suggested hose gets replaced to prevent future issues. Customer okayed repair. Ordering; 1 WPW10348269 (drain pump) and 1 WPW10545278 (hose-drain)

Albert P.

whirlpool refrigerator GI6SARXXF05, Frost from warm air leak. Adjusted door and cleared frost. Unit functions normal. Defrosting properly.

Erick S.

Customer stated that Frigidaire Refrigerator LFHB2741PF5A had stopped making ice. Technician found frozen water line causing ice maker not fill or make ice. Gasket and tube need to be replaced. Ordering; 1 241920103 (tube-water) and 1 242146002 (KIT) and 1 5305877995 (compound)

Raymond H.

maytag washer MVWB835DW0 Upon arrival complaint was washer wouldn’t spin. Inspected and found gearcase locking up. Quoted customer on repair, declined.

Raymond H.

WHIRLPOOL WASHER WTW7040DW0, Upon arrival unit had f7e0 and f7e6 code. Inspected and found loose connections at motor. Secured connection and tested unit. Unit functions normal now

Albert P.

WHIRLPOOL OVEN KFGD500ESS04, lower oven not heating properly. Measured range and drop all within normal specs. Instructed on proper use and care of unit. Unit functions as designed at time of service

Raymond H.

WHIRLPOOL FREEZER WRT518SZFM00, Upon arrival unit had water drop frost on top of liner. Needs adhesive to seal liner to cabinet.; ordrng 1 8201711 (adhesive) Sealed freezer with adhesive. Tested unit unit functions normal now.

Albert P.

whirlpool freezer WRS321SDHZ00, Upon arrival complaint was unit frosted in FC and lettuce freezing on top shelf in RC. FC door was left open causing air leak and a blizzard in the FC. Instructed on proper use and care of unit,

Raymond H.

whirlpool washer WTW8040DW2, Upon arrival customer complaint was unit would not wash with hot water or spin fast at the end of the cycle. Tested and found hot/cold reversed causing unit to spin at 500rpm. Swapped hoses and instructed on proper use and care of unit. Unit functions normal now.

Billy J.

JENN AIR REFRIGERATOR JSC23C9EEM00, apon arrival fresh food evaporator is completely frozen covering fan found out of range thermistor and bad fan do to ice build up instructed customer to defrost unit for return visit customer lost all food in refeigerator department ordrng 1 W10316760 (thermistor) and 1 W11098695 (fan-scroll) Removed and replaced thermistor and fan retested. unit works tested fine.

Albert P.

maytag washer MVWC425BW,1 apon arrival cx states sensing is not working and lid doesn’t shut I checked unit for error codes and had lid lock error removed and replaced lid lock retested job complete re calibrated and retested no error codes job complete; used 1 W10404050 (LATCH) from stock,

Cesar H.

WRF555SDFZ02 WHIRLPOOL REFRIGERATOR, Found failed ice maker motor has power but will not cycle. Replaced failed ice maker W10882923 and all tested good

Albert P.

MAYTAG WASHER MVWC565FW1, Unit will not lock checked unit and found failed door latch mechanism attempted to lock but able to. Also has a failed spring on strike replaced latch W10838613 and strike W10837741 tested good

Cesar H.

WHIRLPOOL REFRIGERATOR WRS325FDAM02, Ice maker failed has 117 volts will cycle but heater on ice maker does not come making it so cubes don’t come out of the mold. determined failed ice maker. Front control some keys do not function, LEDS do not come on main has 115volts door switches are good determined failed LED. Evap drain frozen over clogged cleared that checked good. Mechanisms on filter housing to remove and install filter has failed and now filter can’t be removed. Routed for parts to correct all failures on the unit ; replaced W10862461 (housing), 1 WPW10300022 (icemaker), 1 WPW10397958 (cntrl-elec), , 2 WPW10515057 (light)s, 1 WPW10515058 (light)

Albert P.

MAYTAG WASHER MVWX655DW1. Found shaft on gear case has play up and down causing cam gears to skip when bringing basket to a stop. Wash plate is stuck on gear case shaft and had to be broken off in order to remove gear case also gear case had to get punched out damaging hub. Replaced cam, hub, gear case, and wash plate unit tested good

Albert P.

KITCHENAID REFRIGERATOR WRV986FDEM01, no power to LED board from main control not recognizing doors are open switches tested good display also not showing doors are open ; ordrng 1 WPW10675033 (cntrl-elec) Replaced controls unit tested good

Cesar H.

FRIGIDAIRE REFRIGERATOR LFSS2612TE0, Cust stated unit is working great since last visit cancel service

Cesar H.

whirlpool refrigerator MFI2568AES, Complaint of noise found it’s a rattle inside the cabinet located in bottom right rear of the fridge about 6-9 inches down from control area this area is a none serviceable area problem is currently no affecting cooling

Cesar H.

whirlpool refrigerator WRS315SDHZ00, Customer instruct on cooling functions and temp settings unit tested good at this time

Albert P.

GD5RVAXVB00 whirlpool icemaker, Not dispensing ice. Found auger motor not running. Found loose connections Reinstall harness properly, Test dispenser and unit is dispensing water and cube and crushed ice

Danny G.

whirlpool dryer LGR8648LW0, No heat Found bad thermal fuse Provided estimate to client Service call 115.00 Labor 70.00 Parts 15.40 Tax 1.16 Total 201.56 Client agreed to get unit repaired Replaced and install thermal fuse Reinstall dryer Unit is now heating and cycling properly

Danny G.

whirlpool washer MAH4000AWW, Making loud noise Ran a spin cycle and found bad bearing Provided estimate to client. Service call 115.00 Labor 200.00 Parts 817.29 Tax 61.30 Total 1193.59 Client denied to get unit repaired

Danny G.

maytag dryer MHW5500FW0. Leaking water Found bad door bellow WPW10237499 Replaced and install bellow. Ran a self test cycle unit completed with no issues. No water leaks Advised client to clean washer once a month with afresh Unit is working properly.

Enrique R.

Inspected a KitchenAid Refrigerator WRV986FDEM01. Customer stated that RC ice maker making ice intermittently and FC accumulating ice around the gasket. Door not sealing from the top . Ordering; 1 W10407216 (gasket-fip) and 1 W11188383 (ICE MAKER )

Danny G.

kitchenaid oven KEBC208KSS0, Broken glass WP4449259 Removed door and replaced glass. Reinstalled door and unit is working properly.

Enrique R.

Inspected a Whirlpool Refrigerator WSF26C3EXW01. Customer stated that RC compartment is freezing food. Checked the thermistors and all components passed the test . Changed the RC temperature to 39 and freezer to 3 degrees . Also I need to replace the RC door gasket . Ordering; 1 WPW10247884 (gasket-fip)

Danny G.

whirlpool washer MHW5500FW1, Error code f9e1 Found unit not draining properly, Removed drain pump and found it clogged. Cleaned up drain pump housing Reinstalled pump. Ran a test cycle unit completed with no issues No water leaks. Unit is working properly

Albert P.

whirlpool refrigerator WRS325FDAM04, The unit ice maker is not making ice. The scraper is at the 11 o’clock position, bypassed cycling and it failed. Checked the water valve, not opening. Replacing Icemaker and valve; ordrng 1 WPW10179146 and 1 WPW10300022 Removed power replaced failed components. Assembled unit added power. Icemaker CYCLED AND FILLED, stopped in correct position all ops normal

James M.

Found Whirlpool Washer WTW7500GW0 making noises while agitating due to teeth on washplate slipping. Ordering new washplate. Also found buttons on display sometimes non responsive ordering new UI. Ordering; 1 W10834890 (washplate) and 1 W11038858 (CONSOLE)

Albert P.

kitchenaid refrigerator KRFF507ESS00. The unit freezer section is warm the air vents are ice locked. Frost buildup on the freezer rear panel. The unit needs freezer evap thermostat. Replacing evap assembly Removed power from unit. Installed new evap assembly. Completed assembly of unit. Powered. All ops normal. Unit cooling allow 12 hrs to stabilize freezer. ; Cllctd $153.21 CC Ref # 1167262406, Job Cmpltd,

Irvin F.

maytag dryer MEDC215EW1, Unit takes a long time to dry. No heat. Unit had a bad thermostat W10909685, replaced test passed. All ops normal.

Irvin F.

maytag washer MEDB835DW4, F4/E4- L2 VOLTAGE ERROR F2/E1-USR INTERFACE STUCK KEY. Customer states unit run less than 5 sec then shut off. CONFIRMED ISSUE power to the unit is correct, checked at terminal block. Cord installed correctly. Test for operation, stops almost soon as it starts. Power loss on heat relay need new control. ; ordrng 1 W11133021 (CONTROL BOARD), Replaced failed control. Completed assembly of unit. All ops normal

Ian B.

Tech found Whirlpool Dishwasher WDT730PAHV0 has 2 stored error codes ( FAe1 f6e2). Fan error and drain error. Unit also has excess of condensation after being ran. Unit has faulty control and shorted dry fan. Ordering; 1 W10195032 (deflector) and 1 W10469574 (vent) and 1 W10918994 (CONTROL)

Irvin F.

WHIRLPOOL DRYER WED8000DW1, Noise in operation , not normal. Started unit confirmed issue. unit has a bad idler pulley. Used dryer repair kit 4392067 replaced all components. Assembled unit tesed unit, works fine.

Ian B.

Tech found Whirlpool Refrigerator WRF767SDEM01 has an excess of frost in the fresh food evaporator. This is caused by one of multiple factors that are not reflecting in tests. Need to replace thermostat harness, fan support, and evaporator cover. Advised customer that unit will need to be fully defrosted before repair. Ordering; 1 W10501260 (cover-evap) and 1 W10799425 (harns-wire)

Irvin F.

WHIRLPOOL WASHER MVWB835DW3, Customer says the unit is not spinning clothes out properly. Says wet after cycle completes. Checked error codes found one code: F0/E4-spin limited by water temp. In components test found the water is reversed. THE SHUT OFF TO THE WATER VALVES DOES NOT OPERATE, HAD TO TURN WHOLE HOUSE WATER, TO SWITCH HOSES. CAUTION WHEN DEALING WITH WATER HERE. Powered the unit ran components test, passed. Calibration passed. All ops normal.

Ian B.

Found Whirlpool Range WFG515S0ES1 with two front burners that do not ignite within a safe ignition period. All conditions for good ignition are functioning, but unit does not ignite reliably. Has good spark, good gas pressure, and clear pilot channels. Need to replace front two large burner heads. Ordering; 2 W10515455 (burnr-head FRONT)

Albert P.

WHIRLPOOL REFRIGERATOR WRX988SIBM00, , Customer complaint is unit is not cooling. Found both evaporator are frozen over do to doors not being closed. Customer to defrost unit for at least 24 hours with doors open. All works good at this time.

Tyler F.

MAYTAG WASHER MVWX655DW0. , Customer complaint is unit will not start and is just running the drain pump. Found unit is in a suds lock from using too much soap. Calibrated and tested all works good at this time. Customer to start using less soap and clean unit.

Tyler F.

MAYTAG WASHER MVWC565FW0, Customer complaint is unit is making noise. Found error code had motor fault. Calibrated unit and tested. Customer had off balance load. All works good at this time.

Irvin F.

Found that Whirlpool Refrigerator WRS325FDAM04 ice maker is not making ice. The scraper is at the 11 o’clock position, bypassed cycling failed. Checked the water valve not opening. Replacing IM and valve; Ordering 1 WPW10179146 (valve-inlt) and 1 WPW10300022 (icemaker)

Tyler F.

maytag dishwasher MDB8959SFZ4, Customer complaint is unit is leaking from float switch. Ordering pieces of switch. ordrng 1 W10873429 (housing) and 1 WP8531323 (gasket) and 1 WPW10195036 (float assembly) and 1 WPW10195038 (nut), Customer Removed and replaced float switch parts. Tested all works good at this time

Irvin F.

Discovered that Frigidaire Refrigerator FFHB2740PE lost power from source. When power came back on the interface was missing digits, inverter is out. Main control is not sending correct voltage to the compressor inverter. ; ordrng 1 5304508721 (MAIN CONTROL ) and 1 5304512686 (INVERTER)

Tyler F.

whirlpool refrigerator WRF532SMHB00, Customer complaint is ice maker is making ice slow. Found temperatures set too low and bag of ice in bin was keeping ice maker from cycling. Fixed and tested all works good at this time

Douglas P.

Discovered that Maytag Washer MVWC425BW0 was not finishing cycles put unit into spin test found gearcase to be grinding also found that the actuator is covered in grime and not reading basket speed properly need to replace actuator. Ordering; 1 W11035747 (gearcase) and 1 WPW10006355 (actuator)

Tyler F.

whirlpool refrigerator WRX735SDHZ00, Customer complaint is unit is freezing items in refrigerator top shelf. Found customer had cartons of egg whites blocking the diffuser in the refrigerator compartment. Instructed customer on how the venting system works in refer and that items placed in front of vent will freeze. All works good at this time. Advised customer to call customer service if unhappy with way the unit works

Tyler F.

whirlpool range WEG515SOFB0. Customer complaint is left front burner igniter doesn’t work. Found igniter is broken ordering orifice holder not in stock. . Found igniter is broken removed and replaced igniter and orifice a W11035644. Tested unit all works good at this time.

Douglas P.

Found that Maytag Refrigerator MSB27C2XAM00 was not cooling Compressor is running but not moving refrigerant compressor is bad I need to order parts; ordrng 1 W10160407 (compressor)

Tyler F.

MAYTAG WASHER MVWX655DW1, Customer complaint is unit will not spin sometimes. Found shifter fault. Ordering actuator W10913953 Removed and replaced actuator tested all works good at this time

Cruz B.

Found that Whirlpool Dishwasher WDF770SAFZ1 is not completing cycles, unit will stop at mid cycle. Customer has to reset unit at breakers for unit to work. Ordering part for unit. ; ordrng 1 W11108143 (cntrl-elec)

Tyler F.

WHIRLPOOL DRYER WGD7300DW3, Customer complaint is the unit is not drying clothes and hasn’t really since they bought it. Customer tried to clean vent but dryer is still short cycling. Customer needs to have the vent clean professionally because it goes under the foundation. All works good at this time.

Cruz B.

Found that KitchenAid Cooktop KIRS608BSS0 will not not preheat to 350° it will stay stuck on 290°. Ordering part bake element for unit.

George Y.

WHIRLPOOL REFRIGERATOR WRF767SDEM01. Found refrigerator freezer motor evaporator needs to be replaced, it is excessively loud . Installed new motor evaporator W11032800 testing ok, and checked out ok complete . No dents or dings cause by tech

George Y.

Amana Washer NTW4516FW1. Found washer checking out ok, it tested fine . Customer instruct. Possible drain overfilling, customer to have a plumber snake it if it over fills out of drain. No dents or dings cause by tech.

Cruz B.

Found that Whirlpool Refrigerator AFD2535DEB is not cooling inside both refrigerator and freezer compartments, Removed back freezer panel and found no frost pattern, pulled unit out and removed back panel and found compressor to be running, cold. Ordering; 1 12002500 (gear) and 1 WPB2150504 (drier)

Irvin F.

Found Jenn-Air Icemaker JIM158XYRS1 is making ice. Customer said one day ice was there, next day all ice is gone. The unit needs a bin thermistor. ; ordrng 1 WPW10511923 (thermistor)

Kenneth M.

Found Whirlpool Refrigerator WRT314TFDB00 missing parts. Found condensation and poor cooling. Ordering new evap motor. And new high flow air blade fan. Ordering; 1 WP2163777 (blade-fan) and 1 WP2315539 (motor-evap),

Erick S.

Cycled and found Whirlpool Freezer WRX998SIBM00 not cooling due to frozen evap. Found unit with failed thermistor causing error. Unit will need thermistor and evap motor.; Ordering 1 W10633627 (motor-evap) and 1 W10837236 (harns-wire)

Enrique R.

Inspected a Whirlpool Washer WTW8500DC0. Customerstated that the unit won’t stop the wash cycle. Diagnosed the unit . Found f6e2=communication error: UI cannot hear ACU . Need the central electric and UI . ; ordrng 1 W10812418 (cntrl-elec) and 1 W10861501 (console)

Enrique R.

Inspected Whirlpool Washer WFW8540FW1 . Control not responding .Diagnosed the unit , found miscommunication error between user interface and central electric . Incoming voltage to control 123 v . Control shuts off . Also the washer is leaking between door and the bellow; ordrng 1 W10903219 (panel-cntl) and 1 W11106747 (bellow) and 1 W11201290 (central electric)

James M.

Found Whirlpool Refrigerator WRF989SDAW with ice on both evaporator fans. Defrosted both fans and found freezer fan weak. Ordering new evap fan and motor for freezer. Also found thermistor cover and grill cover damaged by ice. Ordering both. ; Ordering 1 W10871842 (grill) and 1 WP67006337 (blade- fan) and 1 WPW10405166 (cover) and 1 WPW10514110 (motor evaporator)

James M.

James R.

Found in Maytag Washer MVWX500XW that gearcase was grinding. Hub is snapped and cam is stripped. Washplate won’t come off so it will have to be broken off to repair and valves aren’t opening all the way. Ordering 1 W11035747 (gearcase), 1 W10721967 (cam), 1 Wpw10553968 (washplate), 1 W10528947 (hub), 1 W11158805 (VALVES )

Cruz B.

Found that Frigidaire Range FGGF3030PFF bake cycle not turning on, found broil cycle working fine, ordering igniter for unit. ; ordrng 1 316489403 (ignitor,burner),

Skyler b.

Found that Whirlpool Washer MHW6000XW1 is not completing cycles, unit will get stuck on one cycle not advancing, looked for codes found none, customer stated that soap in dispenser is full but doesn’t dispense. Ordering parts; 1 W10427972 (cntrl-elec) and 1 WPW10289387 (valve)

Cruz B.

Cruz B.

Found that Whirlpool Refrigerator WRF555SDFZ05 is freezing veggies inside refrigerator compartment and that freezer compartment is iced up. Ordering parts 2 thermistors,1 motor evap ; ordering 2 W10316760 (thermistor)s and 1 WPW10276647 (motor-evap)

Ian B.

Tech found General Electric Dryer GTD75ECSLWS control powers on and counts down but drum does not turn. Checked all thermostats. Thermostats good. Motor is not receiving power from motor relay on control. Motor windings also giving erratic readings. Need motor and control for repair. Ordering 1 WE04X26818 (BOARD) and 1 WE17X23056 (MOTOR/ BLOWER)

Irvin F.

The Whirlpool Refrigerator WRX735SBM03 will not dispense ice. The side of the left door is concaved, switch not making contact. There is a shim kit for this issue, ordering. Bypassed door switch temp so the ice will dispense.

Irvin F.

Found Whirlpool Washer WTW8500DC1 -communication errorRan test 51 all components ran properly, except water valve. Cold solinoid is stuck closed. Cause of multiple symptoms. Needs replacement valve. The suspension is weak cause of imbalance. WFI1MFHAPL1-AUTHO FOR CALL; Ordering 1 W11130356 (suspension) and 1 W11165546 (VALVE)

Irvin F.

This Maytag Washer MVWB835DW3 is not getting water into the unit. Dry agitating. Checked errors found codes: F3/E2-INLET WATER TEMP FAULT, F2/E1-STUCK BUTTON. Cleared codes. Checked the valve in test mode hot and cold will not open. Checked ohms value, out of range. Need replacement valve. ; Ordering 1 W11165546 (VALVE)

Irvin F.

Douglas P.

Found Whirlpool Refrigerator WRF993FIFM00 not cooling properly. Needs updated evap cover thermistor relocation water filter housing and new updated board; Ordering 1 W10870599 (EVAP COVER) and 1 W11169503 (BOARD) and 1 w11165806 (FILTER HOUSING )

Douglas P.

Customer states Whirlpool Dryer Electric WTW4910XQ3 will not advance try to spin tub found tub won’t spin bearings are out on unit, unit needs new gear case; ordrng 1 W10721967 (drive pulley) and 1 W11035749 (gearcase)

Cruz B.

Whirlpool Dishwasher GU1200XTKB0 is not turning on, tested wall outlet and found 120AC, unit needs cnrtl elec and fuse. Have replaced motor pump, cntrl elec, water valve, soap dispenser, in past. Ordering 1 8193762 (thermal fuse) and 1 WP8564543 (cntrl-elec).

Cruz B.

Found Whirlpool Refrigerator WRX735SDHZ00 has stoped making ice. Only problem with unit. Unit, cooling,temps, water dispenser are all working fine at the moment. Ordering ice maker for unit. Ordering 1 Wpw10300024 (Icemaker)

Cruz B.

Found Whirlpool Refrigerator WRX735SDHZ00 panel UI be to deformed on right side, only problem with unit, cooling temps ice and water dispenser are working fine at the moment, ordering parts UI, separator for unit. Ordering 1 W11043015 (panel-ui) and 1 WPW10353552 (separator)

Cruz B.

Whirlpool Washer WFW95HEDW0 is displaying error codes f5e3 and F3E2 tech states sensor switch and latch, found pump running, customer has to disconnect power supply from unit. Ordering 1 WPW10443885 (door lock) and 1 WPW10448876 (switch-wl),

George Y.

Found Maytag Washer MVWX655DW1 drain pump excessively loud not draining. checked for debree; ok. Replace drain pump. Orderng 1 W10876600 (drain pump)

George Y.

Found Whirlpool washer WFW95HEDW giving out error f-09. E01 long drain checked for degree and it's ok. Pressure hose is ok. Replace drain pump. Ordering 1 WPW10605427 (pump-water)

Kenneth M.

Found Maytag Washer leaving white soap spots still on the clothes at end of cycle. Found unit not filling with much water. Ordering new control board. Not reading pressures. Ordering 1 W10920541 (cntrl-elec)

Erick S.

Cycled Whirlpool Refrigerator WRX988SIBM01 and found unit not cooling due to frosted over evaporator in rc. Thermistor is failing and fan is no longer running causing poor cooling. Both will need to replaced. Customer approved to defrost unit. Ordering 1 W10633627 (motor-evap)

Enrique R.

Inspected a kitchen aid refrigerator . Customer saying not cooling correctly . I found the control leds blinking . All other components work normal . I need new central electric . ; ordrng 1 WPW10319823

James M.

James M.

Found Whirlpool dryer IGD4400VQ1 unable to heat. Replaced thermal cutoff and retested unit. Unit still unable to heat. Replaced coils and checked igniter. Found igniter element broken. Replaced igniter and tested unit. Unit not heating. Ordering flame sensor WP338906