Local Reviews
Powered by Fluid LOCALGreat Service Professionals
Amy - Pasadena, CA
The tech Francisco was very very professional and was great at communicating and problem solving around supply shortages.
Response from Appliance Repair Specialist:
Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.
Professional & Helpful
Anthony - Modesto, CA
Good job.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive to provide professional and helpful service. We appreciate your time and business.
Patrick is one of the best . Hew is professional thoughtful .
Jane - Bakersfield, CA
Patrick is wonderful.
Response from Appliance Repair Specialist:
We are thrilled to hear that you had a wonderful experience with our technician Patrick! We strive for such service and greatly appreciate the feedback! Thank you for your time and business.
Great Service in a Timely manner
Darlene - Bakersfield, CA
Response from Appliance Repair Specialist:
Thank you for the great review! We appreciate your time and business.
Ice maker still not working
Kathy - Clovis, CA
Disappointed. Not in techs performance but that the problem still exists. Not making ice after replacing the compressor AND the ice maker. Please figure this out. Kathleen Stauss Clovis ca
Response from Appliance Repair Specialist:
Thank you for taking the time to write a review, we appreciate your feedback. If there is anything else we could have done to improve your experience with us, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Awesome Service
Avi - Riverside, CA
Kevin was awesome. Very polite, professional and fast.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We strive for such service and we appreciate your time and business.
Excellent Customer Service!
Col. Cruiser - Pismo Beach, CA
Both sides of our KitchenAid refrigerator/freezer went out over the 4th of July holiday weekend. I called ARS and they were very responsive to our plight. They sent out a tech right away to evaluate our situation. Then they immediately ordered the replacement parts required for complete repair. Alejandro showed up on Monday, following the holiday weekend, to repair our defunct KitchenAid refrigerator/freezer. He showed up on time as promised and did a most thorough repair. I would definitely recommend ARS for appliance repair service!
Response from Appliance Repair Specialist:
We are thrilled to hear that you had a wonderful experience with our technician Alejandro! We strive for such service and are more than glad to know your refrigerator is up and running, thank you for your time and business.
Great service!!
Vanessa - Fresno, CA
Specialist very friendly & answered all questions & concerns!
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We strive for such service and we appreciate your time and business.
Kene G
Kene G - Riverside, CA
Took over 1 month for service to be completed. Service was thorough, efficient and apologetic for the delay in service
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue to make our service superior! If there is anything else we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Excellent Service. Beyond expectation!
Yesenia - Canyon Country, CA
Our experience was beyond expectation. He was very knowledgeable. He was nice, efficient and fast. He shared tips about caring for our refrigerator. He took his time to explain things and answer questions that we had. We were VERY satisfied.
Response from Appliance Repair Specialist:
We are thrilled to hear that you had a wonderful experience with our technician Raymond! We strive for such service and greatly appreciate the feedback, for it helps us to continue providing superior service! Thank you for your time and business.
Our repairman did a great job
Sherry - Thousand Oaks, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue to make our service superior! If there is anything else we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Appliance repair
Julissa - Perris, CA
Fast repair / my appliance is back like brand new!
Response from Appliance Repair Specialist:
Appliance Repair strives for such service and we are more than glad to know your appliance is working like new. We appreciate your time and business.
Great Service
Dale - Fresno, CA
Quick easy
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive to provide swift, professional service and we appreciate your time and business.
on time ,fast, and a very pleasant visit
Cory - Modesto, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We strive for such service and we appreciate your time and business.
Maytag reality
Dan - Fresno, CA
Simple part small part on 10 year old unit no longer available. The Tech was on time, friendly, knowledgeable, and explained why a simple problem couldn’t be fixed. However, in hindsight, why wouldn’t they have known that from the error code the until was telling them when I called it in? Maytag issue, not the repairer’s.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue to make our service superior! If there is anything else we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business
great service
Melody - Pasadena, CA
Response from Appliance Repair Specialist:
Thank you for the great review! We strive for such service and appreciate your business.
Mary
Mary - Paso Robles, CA
Did what he came to do efficiently and in minimum time
Response from Appliance Repair Specialist:
Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.
appliance teck
Karl - Visalia, CA
Enquire was very knowledgeable and he finally fixed our ice maker. He is the only tec that came to our home that knew what he was doing. The previous one order the wrong part.
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Enrique at Appliance Repair.
Refrigerator repair
John - Thousand Oaks, CA
Problem not solved. Water dispensing is intermittent. Hector suggested filter should be changed. Did it. Problem persists.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We apologize that our service did not satisfy your expectations. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300. We appreciate your time and business.
Good Service
Kevin - Bakersfield, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We strive for such service and appreciate your business.
Service
Gloria - Rancho Cucamonga, CA
We had an unusual problem that the technician has not handled before. He tried his best but could not repair the unit 100%. i do believe he put all of his efforts into resolving our issue.
Response from Appliance Repair Specialist:
Thank you for the great review! We strive for such service and are more than happy that you had a pleasant experience. We appreciate your time and business.
Great Service
Fernando - Ventura, CA
Response from Appliance Repair Specialist:
Thank you for the great rating! We appreciate your time and business.
Great service!
Paloma - Covina, CA
Response from Appliance Repair Specialist:
Thank you for the great review! We appreciate your time and business.
Great service on Washer
Tim - Los Angeles, CA
The technician was though and gave us a detailed explanation of what the problem was. I am now waiting on Home Depot
Response from Appliance Repair Specialist:
Thank you so much for the feedback. We are excited to hear that you had a great experience with Appliance Repair! We strive to provide excellent and exceptional service. Thank you for your time and business.
Tech new his business
Dwight - Sanger, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
Hoping for more
Money pit Owner - Oceano, CA
Servicer smelled of cigarettes. Diagnosed an opinion of what might be problem, but diagnosis was vague and not something he would service.
Response from Appliance Repair Specialist:
Thank you for taking the time to write a review, we appreciate your feedback. If there is anything we could have done to improve your experience with us, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great service
Darla - Riverside, CA
He was very helpful. The manual that comes with the washer does not tell you what the different settings do. He explained them to me. Also I learned I am using too much soap.
Response from Appliance Repair Specialist:
Thank you for taking the time to rate your service with us. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
M
Susan - Bakersfield, CA
Great service
Response from Appliance Repair Specialist:
Thank you for the great rating! We appreciate your time and business.
Lizeth
Lizeth - San Gabriel, CA
Best service ever ! Reliable, fast, very professional. I will recommend it to my friends or family.
Response from Appliance Repair Specialist:
Hey there Lizeth, We are so happy to hear you had swift, professional service with our company! Thank you for taking the time to leave a review. Hope to work with you in the future!
Great job
Sandra - Westlake Village, CA
Response from Appliance Repair Specialist:
Thank you for the great review! We appreciate your time and business.
Jonathan did a great job..thank you
Marybel - Dinuba, CA
Response from Appliance Repair Specialist:
Thank you so much for the feedback. We are excited to hear that you had a great experience with Appliance Repair! We strive to provide excellent and exceptional service. Thank you for your time and business.
Knowledgeable
Jean - Modesto, CA
This was the 2nd time they came out to diagnose a very expensive Jennaire ($5k+) oven. It is a design defect - don’t buy one of these. Their service however was great. In time, thorough.
Response from Appliance Repair Specialist:
Thank you for taking the time to rate your service with us. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Bernadine
Bernadine - Simi Valley, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are happy you had a pleasant experience with Appliance Repair. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Ziba
Ziba - Coalinga, CA
Mr. Enrique Rojas was very professional and genuinely nice and polite.He took care of the problem but also made sure our appliance was working properly. Mr. Rojas is an asset to your company. He truly cares about the customer and the issue.
Response from Appliance Repair Specialist:
We are thrilled to hear that you had a wonderful experience with our technician Enrique! We strive for such service and greatly appreciate the feedback, for it helps us to continue providing superior service! Thank you for your time and business.
Julie
Julie - Visalia, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Joe Murillo is a very courteous and friendly technician.
Julianna - Camarillo, CA
Joe is a very knowledgeable technion. Always on time.
Response from Appliance Repair Specialist:
Thank you for the great review. We are so glad you had awesome service with Joe! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Great Service
Mercy - Riverside, CA
He was very helpful. Dishwasher works just fine, zero cost still under warranty.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are glad to know your dishwasher is up and running. We appreciate your time and business.
Good service
Daniel - Duarte, CA
Response from Appliance Repair Specialist:
Thank you for the great rating! We appreciate your time and business.
Great service
Yevette - Azusa, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
Great personality
Linda - Santa Clarita, CA
Prices little high for living on ss
Response from Appliance Repair Specialist:
Thank you for the great review! We appreciate your time and business.
Padilla
Veronica - Victorville, CA
Ice maker
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Frustrating!
BJ - Madera, CA
It took SIX scheduled appointments to fix one problem. Two of the appointments were NO-SHOWS on the part of the repairman. Both times I was NOT called to explain why no one came. One time when I called I was told the truck broke down. The other time I called I was told the repairman decided he had "exhausted all opportunities for repair," so he just didn't show up. It cost me hundreds of dollars to stay home from work, waiting for these appointments. After one of the failed attempts to repair it, I called the office was on hold for six minutes and then sent to voicemail. This happened multiple times with no call back. The final appointment was the best in that it actually fixed the leak (so far) and the repairman emailed an invoice saying what he had done, which didn't happen during the other appointments.
Response from Appliance Repair Specialist:
Hi BJ, thank you for taking the time to write a review, we appreciate your feedback. If there is anything we could have done to improve your experience with us, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Service was satisfactory but still haven't received an invoice for the service as per tech's promise. He said it would be emailed to me. Where is it?
Joseph - Bakersfield, CA
I'm still waiting for an invoice for the amount that was put on my credit card. I would appreciate a response as soon as possible regarding the amount that was charged for this service. Thank You! J. Rhett Wyatt 3120 Olympic Dr. Bakersfield, Ca.
Response from Appliance Repair Specialist:
Hello Joseph! Thanks for the kind words and the time you've taken to leave a comment. We have emailed you a copy of your invoice.
job will done
Richard - Glendora, CA
the van was stocked with the replacement part and repair done all in one trip
Response from Appliance Repair Specialist:
Thank you so much for the feedback. We are excited to hear that you had a great experience with Appliance Repair! We strive to provide excellent and exceptional service. Thank you for your time and business.
Great service!
John - Atwater, CA
The technician was professional and on time. He knew exactly what he was doing in the car done very quickly
Response from Appliance Repair Specialist:
Appliance Repair strives for such service and we are more than glad to know your appliance is up and running, thank you for your time and business.
Great customer service
Michelle - Visalia, CA
Thank you so much for e everything
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Great service
George - Calabasas, CA
Excellent work quickly done
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.
New unused dishwasher problem? Call here for excellent resolution!
Charlie - Atascadero, CA
Technician Tom arrived ‘Covid’ prepared! Excellent knowledge and skill to correct quality control problem.
Response from Appliance Repair Specialist:
We are excited to hear that you had an outstanding experience with Appliance Repair! We strive to provide excellent and exceptional service! Thank you for the awesome review, we appreciate your time and business.
Great service - Andy Hlavaj
Angie Ramos - Azusa, CA
Andy Hlavaj was very professional and knowledgeable. He was able to diagnose the issue with my refridgerator quickly and returned the next day to install the necessary parts. He repaired my fridge quickly with minimum down time. He also cleaned it before he left. He was very personable and friendly. I would recommend him to anyone needing an appliance repair.
Response from Appliance Repair Specialist:
We are thrilled to hear that you had a wonderful experience with our technician Andy! We strive for such service and greatly appreciate the feedback, for it helps us to continue providing superior service! Thank you for your time and business.
So/So
Anonymous - Los Angeles, CA
So / So .... the job got done over a couple of visits.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue to make our service superior! If there is anything else we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great service
Michael - Perris, CA
Thanks for quick response and repair
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive to provide awesome service and we appreciate your time and business.
Helpful advice about avoiding same problem in future!
Penny - Ventura, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Refrigerator repair
Denise - Yucaipa, CA
Excellent customer service very knowledgeable
Response from Appliance Repair Specialist:
Thank you for the awesome review! Appliance Repair strives to provide excellent & exceptional service. We appreciate your time and business.
Great service! And showed me what was wrong and how to fix it next time it happens
Sophia - Hanford, CA
He was a great patient service worker!
Response from Appliance Repair Specialist:
Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.
Professional and experienced repair service. Price is fair.
Saro - Altadena, CA
I've been having issues with my KitchenAid Built in refrigerator. Their customer support referred me to Appliance Repair Specialists. Francisco came over. He worked on the refrigerator carefully and thoroughly. He was neat and courteous. I was very happy with his service.
Response from Appliance Repair Specialist:
We are happy you had a great experience with Francisco at Appliance Repair and are more than glad to know your refrigerator is up and running. Thank you for taking the time to review your service with us, it is pivotal for us to continue giving superior service! We appreciate your time and business.
Fixed what I was told couldn't be fixed.
Cindy - Topanga, CA
Response from Appliance Repair Specialist:
Appliance Repair strives for such service and we are more than glad to know your appliance is working like new. We appreciate your time and business.
Best technician
Joe - Fresno, CA
Tim was very professional fixed my dryer same visit he explained all work done and gave me a few tips how to care for future dryer use and most of all Tim used all safety measures due to corona virus GLOVES MASK HAND SANITIZER I felt very safe thank you so much for your service please stay safe
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our technician Tim! We strive for such service and are more than glad to know your dryer is up and running, thank you for your time and business.
Excellent Service
Shanda - Azusa, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.
Great
Reyes - Bakersfield, CA
A plus very good repair man
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive to provide awesome service and we appreciate your time and business
Light Modules to Ice Maker
Mary - Modesto, CA
Cruz was our technician. He was a hard worker, very courteous, and he did a great job.
Response from Appliance Repair Specialist:
Thank you for the awesome review! Appliance Repair strives to provide excellent & exceptional service. We appreciate your time and business.
Great service
Lorraine - Visalia, CA
Great
Response from Appliance Repair Specialist:
Thank you for the great review! We appreciate your time and business.
Great Service
Edgar - Glendale, CA
Amazing service, very professional, very knowledgeable. Thank You
Response from Appliance Repair Specialist:
Thank you so much for the feedback. We are excited to hear that you had a great experience with Appliance Repair! We strive to provide excellent and exceptional service. Thank you for your time and business.
Great Service
Henry - Riverside, CA
Response from Appliance Repair Specialist:
Thank you for the great rating! We appreciate your time and business.
3rd time a fail-ice maker still not working
Julie - Rancho Cucamonga, CA
Sent a email earlier today. He’s replaced computer board and other parts. Ice maker still makes about 30 cubes. Cycled one time since he left.
Response from Appliance Repair Specialist:
Hi Julie, thank you for taking the time to write a review. Your satisfaction is our number one priority and we highly value your feedback. I have escalated this matter to management, please feel free to give us a call at 661-587-1300 so we can help rectify the issue. We appreciate your time and business.
Great service and explained everything well.
Shanelle - Moreno Valley, CA
Response from Appliance Repair Specialist:
Thank you for the great review! We appreciate your time and business.
Francisco is great!
Ellen - Altadena, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had an awesome experience with Francisco at Appliance Repair.
Excellent Service
Mary - Riverside, CA
Great service technician! A easy scheduling you can track, on time, very knowledgeable and friendly. Very pleased!!!
Response from Appliance Repair Specialist:
Thank you for the great review. We are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Nightmare
Ralph - Mendota, CA
3 visits from tech, unable to get washer going. Very frustrating.
Response from Appliance Repair Specialist:
Hello Ralph, thank you for taking the time to respond to our review request, we appreciate your feedback. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We appreciate your time and business.
Great service
Saddie - Glendora, CA
Andy was very friendly and professional. We were very happy he was able to fix the problem with our washer.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are happy you had a great experience with Appliance Repair. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Freezer
Wendy - Turlock, CA
Cruz tried to solve problem, but Whirlpool had no suggestions to solve the loud vibration noise. He needs more flexibility in trying something on his own.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue to make our service superior! If there is anything else we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Happy
James - Modesto, CA
Customer friendly response in all areas. We were extremely pleased with Lance.
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Lance at Appliance Repair.
Love the Professionalism
David - Turlock, CA
The entire group of Repair team make this the best “repair” experience. Thanks Mr Cruz
Response from Appliance Repair Specialist:
We are thrilled to hear that you had a wonderful experience with our technician Cruz! We strive for such service and greatly appreciate the feedback, for it helps us to continue providing superior service! Thank you for your time and business.
Awesome
Dana - Los Angeles, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Good
Cecilio - Bakersfield, CA
9
Response from Appliance Repair Specialist:
Thank you for the great rating! We appreciate your time and business.
great great superb service! best technition!
Victoria - Los Angeles, CA
Response from Appliance Repair Specialist:
We are excited to hear that you had an outstanding experience with Appliance Repair! We strive to provide excellent and exceptional service! We appreciate your time and business.
Service Tech Great
Margaret - Modesto, CA
Great service
Response from Appliance Repair Specialist:
Thank you so much for the feedback. We are excited to hear that you had a great experience with Appliance Repair! Thank you for your time and business.
Owner
Elizabeth - San Miguel, CA
Wonderful service all around
Response from Appliance Repair Specialist:
Thank you for the great review! We strive for such service and are more than happy that you had a wonderful experience. We appreciate your time and business.
Stacia - Ceres, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Micro Magic
Pearson - Bass Lake, CA
After trying for months to get Whirlpool to honor their warranty, they finally sent specialist from Appliance Repair Specialists. He was very good. Honest. Helpful. My microwave was not repairable, so he ordered a new one. Thanks for your honesty!
Response from Appliance Repair Specialist:
Hello! Thanks for the kind words and the time you've taken to leave a review. We are always glad to help and will continue to provide great service for you anytime!
Tim provided great serv
Manuel - Clovis, CA
Response from Appliance Repair Specialist:
We are happy you had a great experience with Tim at Appliance Repair. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great service
Cynthia - Avenal, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. If there is anything else we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Geri
Geri - Morro Bay, CA
Great worker. Polite knowledgeable employee. Dedicated to do all he could.
Response from Appliance Repair Specialist:
We are happy you had a great experience with George. Thank you for taking the time to review your service with us, it is pivotal for us to continue giving superior service! We appreciate your time and business.
Andrew
Andrew - Rosemead, CA
Response from Appliance Repair Specialist:
Thank you for the great rating! We appreciate your time and business.
Great Service
Jessica - Corcoran, CA
Enrique was very nice and quick with his help!
Response from Appliance Repair Specialist:
Hey there Jessica, We are so happy to hear you had swift, professional service with our company! Thank you for taking the time to leave a review and look forward to future service with you!
Fixed washing machine
Theresa - Ceres, CA
Response from Appliance Repair Specialist:
We are more than glad to know your washer is working like new. Thank you for your time and business.
Great service
Barbara - Los Angeles, CA
Antonio was terrific. He was able to find and solve my issue.
Excellent Service
Tory - Ventura, CA
Arrived on time. Went out of his way to diagnose and fix a problem. Completely explained the issue and the repair.
Poor service
George - Covina, CA
I was very unhappy with the service you provided for me on my washer and dryer. Your technician came out to home with only a tablet in his hand and ran my washer and dryer for ten minutes and determined that there was nothing wrong with both units. I asked him if he needed any tools to take apart and look inside my washer and dryer to determine what all the noise was about and he “no” “I ran them both through a cycle “10min” And nothing is wrong and there were no codes on the washer. My washer and dryer are still making funny noises. I paid for the extended warranty and your technician doesn’t even carry tools? I’m very unhappy with your poor service! If you would to call me you can. I will speak to Lowe’s and inform them of the poor service on my washer and dryer! Thank you
Freezer still not making ice
Socorro - Bakersfield, CA
I don't know what to say
Great job.
Florence - Corcoran, CA
Would highly recommend him. Awsome job.
Very knowledgeable and great service
Richard - Bakersfield, CA
Hector Z water filter
Nuris - Oxnard, CA
Hector, was knowledgeable and quick at finding the solution to our repair concern. He also took the time to explain how other features of the refrigerator worked.
Fast and courteous service, job well done!
Gregory - San Gabriel, CA
Juan G. arrived on time and was able to install the Jenn-Air part quickly. He was courteous and answered my questions about my professional grade oven/microwave. He observed all physical distancing protocols as well. highly recommend.
Washer repair
Tom - Los Angeles, CA
Very knowledgeable, kept me informed
Poor service and a no show.
Maricell - Castaic, CA
Not my first choice, my stove was under warranty. Later to first appointment, very rude, no show on the second appointment. Problem was eventually fixed after I went though whirlpool directly.
On time and fast friendly service
Sharon - Riverside, CA
Excellence
washer
Eric - Clovis, CA
great job
Excellent diagnostician!
Carolyn - Fresno, CA
Thorough in explanation of how to navigate electronic panel where others have been clueless and told me that the panel was factory set and could not be changed. Thanks a million!
He was great very friendly and helpful. He answered all our questions.
Marissa - Ceres, CA
Fixed my dryer
Ryan - Santa Clarita, CA
Thank you.
Cushon - Altadena, CA
Francisco (technician) and the people at Appliance Repair Specialists were really helpful and knowledgeable during a difficult experience with our relatively new refrigerator (3 years old).
washer repair.
Merced - Pasadena, CA
good service and on time. thankyou.
Amazing service
BM - Los Angeles, CA
Very knowledgeable tech
Veronica
Veronica - Bakersfield, CA
Eric was great. Clean, friendly, and professional.
Wonderful and efficient service!
Fred - Santa Clarita, CA
Your repairman was on time, efficient and answered all of our questions. Great job!
Debra
Debra - Oxnard, CA
Prompt, friendly, honest and answered all of my questions!
Raul
Raul - Manteca, CA
Good services
Excellent customer service
Tamara - Simi Valley, CA
We had two appts, and two different technicians who were both excellent. Super knowledgeable and super helpful!
Great Service
Connie - Fontana, CA
Was very quick and fix the problem
Good service
Ana - Montclair, CA
The repair person was polite and explained well
Great service
Asucena - Planada, CA
The repair specialist did a great job. I just hope that whirlpool would have rentals while the parts are being ordered
Fridge is fixed
Brett - Newman, CA
Bad Experience
Jason - Rancho Cucamonga, CA
The tech originally came out to even the French doors and replace an ice maker. When he reinstalled the refrigerator, he left it about a half-inch away from the cabinet (it should have been flush) but he didn’t know how to adjust it. I called you to have someone come out and adjust the fridge and you sent out the same tech. He said he didn’t know what to do when he left, he said you would send someone else to fix it. I have not heard from you despite leaving 2 voicemail messages.
Great service
Ana - El Monte, CA
Technician was very helpful and professional. He tried his best to fix my refrigerator and didn’t stop until he found a solution. Great service
Horrible experience
Dalan - Visalia, CA
We had issues with our dryer. First appointment started good said he would just order all the parts and replace everything because it was a brand new unit didn’t take dryer apart to figure out problem just took down numbers, next appointment instead of showing up with all the parts he just replaced two fuses which wasn’t the problem so they had to order more parts came back with a mother board and replaced that still wasn’t the issue, repeated this 2 more times and also telling us he would be out sooner Than what he could be and letting the office or us having to call in and figure out what was going on only to figure out they had to order more parts and schedule us for the next window frame. Wouldn’t recommend company to anyone.
Great Service
Gary - Fresno, CA
Very pleased with the service tech seems to know what he was doing, saved us money also
Great Service!
Jasmine - Modesto, CA
Marilyn
Marilyn - Bakersfield, CA
Great job
Great guy, knows what he's doing. Very confident in his work and skills. Deserves a raise with those kind of skills
Howard - Fresno, CA
it was great, the repair man knew exactly what to do and was in and out with in 15 minutes. Explained everything about how the unit suppose to work. Great and detailed guy
Slow respond time, wrong diagnosis
Carlos - Palmdale, CA
The diagnosis was incorrect from the first tech. I was out without a refrigerator for almost two weeks before it was finally fixed. The respond time was too slow. This was a brand new refrigerator. The second tech did a great job. He knew what he was doing. I will give him a 5 stars rating
Great service
Jose - Porterville, CA
Fast and efficient
Gina - Perris, CA
Very satisfied with technician KevIn, he is very respectful, works fast and very efficient.
Failed to show up, and left a bunch of trash...
Nitya - Los Angeles, CA
Stephanie
Stephanie - Arroyo Grande, CA
The phone system is not good. The technician is the best part of you
Kenneth M
Curtis - Dos Palos, CA
Experience was great.
Great service
Nicholas - Fontana, CA
Great service
Great timely service
Stephanie - Los Angeles, CA
The repairman was punctual, we’ll dressed and efficient. He made an extra effort to meet COVID-19 safety concerns. He wore mask and gloves and foot coverings. I felt comfortable
Great service, solved my problem, thanks!!
Min - Los Angeles, CA
F
Juana - Fresno, CA
Great
Linda - Hanford, CA
Great service!
Susan - Thousand Oaks, CA
Joe was awesome! He was very polite, very thorough and got the job done professionally. I am very glad he was our technician. I highly recommend him.
Prompt and very knowledgeable!
Terry - Patterson, CA
Bill was a no nonsense individual who immediately started to work after I explained the issue with the refrigerator.
Great
Heather - Upland, CA
Andy was great and I thank him for wearing gloves and a mask
Amazing service
Matthew - Porterville, CA
It went perfect
Great and fast service.
Anne - Fontana, CA
Loved the experience
Fontes
John - Hilmar, CA
Cruz Basaldua new exactly which part needed to be replaced to fix refrigerator. He was very courteous and kind.
Great Service
Sarah - Searles Valley, CA
Fast and on time
Linda - Clovis, CA
Great Service
Joel - Glendora, CA
Andy was very knowledge-able and made all the repairs in a very timely manner. He was very courteous and easy to work with.
Great thanks
Joe - Camarillo, CA
Great
Damian - Victorville, CA
He was great thanks very informative and did a great job
Great service
Deanna - Santa Clarita, CA
Very knowledgeable about washer. Very helpful.
Not completed the service
Anoushka - Los Angeles, CA
Not satisfied
Great Service
Celina - Fontana, CA
Thank you for keeping me updated of when the technician would arrive. Once technician arrived he was wearing a mask listened to the issue with my dryer. He fixed my dryer answered any additional questions & left. Thanks again.
Great work
NinjaCat - Palmdale, CA
Jonathan was on time and fixed the refrigerator quickly. We appreciate his honesty and reliability.
Great Service
Colleen - Riverside, CA
Kevin is a wonderful tech. He needs a raise!
Great Service
Hannah - Covina, CA
On time, easy to work with, explain what was wrong and fixed it the same day.
Good job! Still waiting for parts!
Mike - Arroyo Grande, CA
Short, still waiting for final repair.
Great service, awesome
Hrachick - Los Angeles, CA
Not satisfied
Eloisa - San Dimas, CA
He didn’t seem to know what he’s doing. Spent 95% of his time here reading something on his iPad. Also the schedule was supposed to be between 12 noon and 3pm. He arrived at pass 5 pm.
Good knowledge good service
Gerald - Bakersfield, CA
Arrived and immediately took care of problem
Great service
David - Apple Valley, CA
he did an excellent job.
Brucec
Bruce - Camarillo, CA
Hector is a conscientious, professional technician who appears to be thorough in identifying and fixing the problem.
Nice guy
Maria - Covina, CA
Straight to the point repair man
Great Service
Pragna - Los Angeles, CA
Great Service
Shelly - Hesperia, CA
Great Service
Jessica - Turlock, CA
Sara
Sara - Los Angeles, CA
Randy was great
Not good
Jaquelin - Baywood-Los Osos, CA
Did not fix the issue we had with our fridge.
Great service!
Alma - Bakersfield, CA
Erick was very professional and answered all of my questions without hesitations. He was on time and also wore protective gear to every appointment. That was highly appreciated! Thank you for everything!
Billy very good service
Billy - Paso Robles, CA
Very good service
Great Service
Jeff - Castaic, CA
So so. Not prepared to correct problem or accurately diagnose. Had to call and second company came.
Doonesberry - Porterville, CA
Whirlpool
Elaine - Los Angeles, CA
Excellence service with the notifications and process. The technician was extremely professional and knowledgeable.
Over all awful
Ralph - Mendota, CA
Machine didn't work after tech left. More time wasted on ordering part and setting another app. Should have been over with one visit. Totally disappointed customer.
Great service!
Maria - Monrovia, CA
Francisco was very professional, knowledgeable and respectful. He serviced my appliance quickly and was great to work with.
Great Service
Cecilia - West Covina, CA
Very professional!
Your man told us to clean the vent. He could not see lint but said try that. We did. The problem continued and we called again. He seemed some what ir
Jack - Fresno, CA
Amazing Service
Fran - Rancho Cucamonga, CA
Fantastic service!
Virginia - Los Angeles, CA
The service tech was extremely professional and knowledgeable. Kept me apprised if his arrival. Will definitely use them again for appliance repairs!
Always great service
Shirley - Selma, CA
Great
Lafoyle - Santa Clarita, CA
Raymond was great. Very pleasant person
Very efficient.
Lyle - Santa Ynez, CA
Great service
Lily - Riverside, CA
took a bit long for the part to arrive
Owner
Diana - La Verne, CA
EXCELLENT SERVICE
James - Burbank, CA
Arrived on time, checked dryer and took proper action. Was not drying properly because exhaust vent was blocked.
professional and courteous
Ser - Modesto, CA
Lance fixed the problem as quickly as I hoped for.
Dora
Dora - Wasco, CA
This is the second time I am doing this Survey idk why but The time the Tech was supposed to come was 1-4 He didn’t get here til 4:20 and of course he did a 5 sec test and he said it is working good. I told him I will put a load with clothes he said not going to wait for that. Didn’t check nothing. He said record it next time and left. So of course my machine is still making that noise and I did record it so is someone else coming to check it for reals now?
Tyler was quick and efficient!
Joel - Riverside, CA
Great job!!
Patricia - Merced, CA
Good Service
Jennifer - Riverside, CA
The technician that came out was knowledgeable. He quickly diagnosed the problem and was able to repair the freezer. The part had to be ordered, which was inconvenient, but understandable due to COVID. On the other hand, I was not pleased with the office. They were not quick to return calls and reschedule my first appointment a few times.
A real craftsman
Claude - Altadena, CA
Great
Ron - Caliente, CA
Jim has been to my home a number of times for dishwasher service. Each time he was great. He's patient with someone who doesn't know the inner workings of the equipment (that's me). If needed again I'll welcome him back.
homeowner
Ken - Los Angeles, CA
Great service!!!
Great service nice man did good job.
Sal - Fresno, CA
Took care of the issue as soon as he got the parts.
Great service!
Jody - Santa Clarita, CA
The repairman was professional and pleasant and quick. He noticed something else that needed to be repaired and did it without being asked. He gave us good advice for the future.
Happy with service
Martha - Porterville, CA
I was very happy with the service. James was very friendly and respectful.
Detailed service visit - much appreciated
Robert - Santa Clarita, CA
On time and Great Service
Hugh - Westlake Village, CA
Cindy
Cindy - Coarsegold, CA
Nice young man, fast service!
David
David - Bakersfield, CA
Disappointing
Professional
Steven - Hanford, CA
Enrique was professional, friendly and knowledgeable. He was very pleasant and efficient.
Good service. Quick and reasonable.
Gerald - Covina, CA
The service required 2 trips. The first to diagnose the issue and decide what part to order, and the second to do the repair. Only charged for one service call. Good customer service!!! However, still waiting for a copy of the invoice we paid. This would be the third time I have asked for a copy...
All good !!
William - San Luis Obispo, CA
George was very courteous & professional...no problems !!
Great service. Very professional.
Robert - Moreno Valley, CA
Took forever to wait for the part to be repaired.
Great knowledge and very detailed
Alfredo - Perris, CA
Awesome tech service
Successful repair
John - Templeton, CA
Repair was completed successfully. Warranty repair so pricing n/a. Only issue was arriving after promised time window - just as we were about to prepare dinner. Tom was very nice, wore a mask, but I kept myself away so we didn't really interact much.
Andy was great.
Yolanda - Glendora, CA
Andy Fixed the washer and it works great now. Thank you
Great service
Jose - Los Angeles, CA
Great service and very polite
Whirlpool Refrigerator
Michael - Modesto, CA
worst experience ever
Kevin M.
WASHER MAYTAG MVWB965HC0 Found dispensers not operating properly. Customer also states there is rust around dispensers. I informed customer rust is not covered. Removed and replaced dispensers. Tested unit. All tests good.
Isidro L.
WASHER WHIRLPOOL WTW8500BW0 "Installed bearing tested unit, unit was still not spinning, needs more work ordering part; ordrng 1 WPW10178988 (sensor)"
Kevin M.
WASHER MAYTAG MVWB835DW4 Unit making noise during operation. I found rotor bolt had backed completely out. I tightened rotor bolt to manufactures specs. All tests good.
Isidro L.
DRYER MAYTAG MGD5630HC1 On arrival I was missing a part ordering part; ordrng 1 WP8577274 (thermistor)
Kevin M.
REFRIGERATOR WHIRLPOOL MSS26C6MFW00 Customer had defrosted unit so I could get access to evaporator. When I went to replace heater I found one of the connectors had backed out. I reinstalled connector and retested heater circuit through diagnostic. Heater now working normal. All tests good.
Darren A.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Ran through diagnostics, no codes present, jumps from test cycle into a normal wash cycle without completing test cycle. Ordering control.; ordrng 1 W10918994 (cntrl-elec)"
Isidro L.
WASHER WHIRLPOOL MVWB835DW0 "On arrival cx stated unit was not working properly, and staining her clothes, ran diagnostics found error code F7 E5 shift failure, on inspection found shifter spring off I fixed the shifter problem cx can use washer while we wait for new basket, also basket has damaged ordering part; ordrng 1 W10811960 (spin basket)"
Kevin M.
WASHER WHIRLPOOL WFW7590FW0 unit not draining and giving error code for long drain. I found drain pump clogged up. Pump in good condition. Cleaned out drain pump. All tests good.
Kevin M.
REFRIGERATOR KITCHENAID KRSC703HPS00 Bottom of RC rubbing and making a clicking sound. I noticed that the door needed to be adjusted to allow clearance. I adjusted door. All tests good.
Jonathan B.
DRYER WHIRLPOOL WGD7500GC0 Found defective door latch. Fixed latch. Tested unit and is working properly
Jonathan B.
WASHER WHIRLPOOL WFW8620HW2 Found loose connection to control board. Fixed connection. Tested unit and is working properly
Tom R.
BUILT-IN M/W JENN-AIR JMDFS24GS00 "Calling Techline./Techline - SterlingTechline states that Door Switches or Main Control Board can cause this. Visual inspection shows no issues with Door Switches, unit functions normally under normal circumstances. Order and replace Control Board and Door Switches.File Number - 7728849594/Control Board - (W11486764)Microswitch - (W11397156) X 3Left Door Latch - (W11201860)Right Door Latch - (W11201858)Monitor Switch - (W10278024); ordrng 1 W11486764 (CONSOLE) and 3 W11397156 (SWITCH)s and 1 W11201860 (LATCH-DOOR) and 1 W11201858 (LATCH-DOOR) and 1 W10278024 (SWITCH)"
Enrique R.
WASHER MAYTAG MVWC565FW2 "I called techline , spoke with Sterling sr#7728849702 . In diagnostics found , f1e2- motor control fault . Techline instruct to replace motor and capacitor .; ordrng 1 W10885487 (motor-drve) and 1 W11428524 (CAPACITOR )"
Tyler F.
FREEZER WHIRLPOOL WZF34X16DW00 Customer stated that unit was not freezing items in door and on bottom. Found unit was overstuffed. Customer had removed items and unit was working to specs.
Danny G.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Ran a test cycle and unit is not washing Found faulty control and motor Need to order parts and rs call ; ordrng 1 W11305297 (Control) and 1 W11087376 (Pump motor)
Danny G.
REFRIGERATOR JENN-AIR JFC2089HES Not making ice Found faulty ice maker Replaced ice maker from truck stock. Ice maker cycled and filled up with water Advised client to allow 24hrs for unit to reach proper temp ; used 1 4317943 ( Ice maker) from stock
Danny G.
COOKTOP JENN-AIR JGD3430GS00 Knobs are not centered Found all knobs not centered Replaced all knob grommetsReinstall unit and test all burners and manifold is now center Unit is working and flames are even on all burners
Kevin M.
REFRIGERATOR WHIRLPOOL WRF555SDFZ00 Ice maker producing ice normally. Right side door is popping upward when door is opened and closed. I inspected hinge and found base of door has separated and is allowing inner cam inside door to move causing the issue. Unit needs a new door to correct. Ordering door. ; rqstng P&A on 1 W10855082 (dor-fip) and 1 WPW10393265 (nameplate)
Danny G.
KITCHEN WHIRLPOOL KUDC10FXSS5 Unit is not filling up with water Found float switch on the up position Found a screw underneath the float switch and not allowing it to go down always on the up position Removed screw and food debri Reinstall unit and test dishwasher and unit is now washing and cycling properly.
George Y.
OVEN KITCHENAID KOSE500EWH02 Found oven taking long time to preheat need to replace display cover ; ordrng 1 W11087454 (console)
Kenneth M.
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Ibstgaled left door. Leveled unit. And tested unit. Unit is now working properly. Customer approves function at this time.
Darren A.
DRYER WHIRLPOOL WGD8000DW4 "Replaced thermal cutoff, cycled unit, checked out okay."
Darren A.
DRYER MAYTAG MGDB765FW0 "Replaced motor and blower wheel, checks out okay."
George Y.
REFRIGERATOR WHIRLPOOL WRT112CZJW00 Found refrigerator not freezing does not have a full frost pattern need to replace evaporator and compressor ok to order parts need a seal tech for repair.; ordrng 1 W11368877 and 1 W11370574
Dane K.
WASHER WHIRLPOOL WTW5000DW1 Removed and replaced hub. Suspension. And transmission and tested unit. Unit functions normal now; Job Cmpltd
Patrick C.
COOKTOP WHIRLPOOL JGD3536GS00 Manifold having issues. Leaking gas. Need to adjust manifold ; ordrng 1 W10907219 (manifold)
Dane K.
WASHER WHIRLPOOL WTW4955HW1 Remove and replace control board and calibrated unit. Unit functions normal now
Dane K.
REFRIGERATOR BO KITCHEN AID KRMF706EBS Remove and replace control board and tested unit. Unit functions normal now
Perion R.
REFRIGERATOR WHIRLPOOL WRS571CIHV01 "Unit is freezer items in fridge, and damper is making a noise. Seems to be getting stuck open allowing too much cold air inside. Cx says it’s been replaced three times before and wants to have a conversation with WC about replacing unit instead of repair before we repair or.; ordrng 1 W11164593 (diffuser)"
Perion R.
WASHER WHIRLPOOL MVWC465HW2 "Unit will not spin. Tested with a spin in service mode and found that the clutch is not catching the basket , will need to get new clutch assy .; ordrng 1 W10721967 (drive pulley)"
Dane K.
MICROWAVE WHIRLPOOL KMBS104ESS02 Upon arrival unit was not eating. Found bad maktoob and bad thermostat. Removed and replaced mag and thermostat and tested unit. Unit functions normal now
Isidro L.
WASHER MAYTAG MHW6630HC0 "On arrival cx stated unit was leaking water from dispenser, ran a diagnostics found error code F0E2, suds, cleared error code, I lowered the water pressure , ran a quick cycle, tested unit, unit is now operating as designed leak free...job complete"
William L.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Found no jazz brd functions, unit displaying dashes, ordered jazz brd for unit.; ordrng 1 WPW10503278 (refer elect cont brd)"
Aaron B.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Replaced the light boards , and operating thermostat, tested operations ok now at this time"
Isidro L.
WASHER AMANA NTW4650YQ0 "On arrival cx stated unit was making loud banging noise when in spin, ran diagnostics found no error codes, on inspection found that unit needed to be calibrated, calibrated unit, unit is now operating as designed... job complete"
Raymond H.
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 "Andrew SR 7728848306 upon arrival cx states unit not cooling, fc lights not turning on and dispenser removed fc light switch to test voltage, voltage present, while installing switch liner ripped. Contacted tech line, ordering liner repair kit. Also evap motor and dispenser UI shorted. Needs motor, UI and liner repair. ; ordrng 1 8212572 (repair kit) and 1 W11214887 (cntrl-elec) and 1 WP2315549 (evap fan motor)"
Isidro L.
LAUNDRY WHIRLPOOL MGD6230HW0 "Installed new sensor, tested unit, unit is now operating properly as designed"
Isidro L.
OVEN WHIRLPOOL WOD51EC0HS01 "Installed double oven from cabinetry,removed old sensor, installed new sensor, tested unit, unit is now operating as designed... job complete"
Isidro L.
WASHER MAYTAG MVWB835DC4 "On arrival cx stated unit was moving violently during spin cycle, ran diagnostics found error codes F0E3, and F0E5, on inspection found loose suspension rod, repaired suspension rod, reinstalled suspension, recalibrated unit ,then tested unit,unit is now operating properly as designed...job complete"
Irvin F.
OVEN WHIRLPOOL WFG505M0BS3 The console has shrink wrap that will not come off. Replacing console. ; ordrng 1 W10585590 (panl-cntrl)
Cruz B.
DISHWASHER KITCHENAID KDFE104DSS3 "Fixed- installed new parts (sensor, harness wire ) per whirlpool, tested the appliance in a diagnostic test mode it completed filled, wash, drain, heated, no codes, no leaks, the appliance is working fine at this time, cx ok repair."
Danny G.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Unit is not cooling Found faulty sensor on evap ref compartment Replaced sensor assy and install new cover since tabs were broken Reinstall unit and program unit to defrost 8hrs of compressor time running Advised client to allow 24hrs for unit to reach proper temp.
Timothy J.
WASHER WHIRLPOOL MDB8989SHZ0 Installed control ran a service test. Motor came on.
J.E. T.
WASHER ROPER RTW4516FW2 Installed new tube to pump and was able to properly diagnose unit found that unit needs new splotch kit and actuator; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator)
George Y.
DRYER MAYTAG MGDB835DW4 Installed part tested check out ok complete no dents or dings cause by tech.
George Y.
DISHWASHER JENN-AIR JDB9800CWX2 Installed parts tested check out ok complete no dents or dings cause b6 tech.
Patrick C.
WASHER WHIRLPOOL MHW5630HW0 Removed and replaced bellow and hose. Tested unit. All ops checked good
Patrick C.
REFRIGERATOR WHIRLPOOL KRSC703HBS00 Removed and replaced control thermistor and control. Tested unit. All ops checked good
Joe M.
MICROWAVE JENN-AIR JMW3430WP02 7728846450Spoke to techline the only part we have not replaced that could be part of the issue would be the harness. I am going to replace control again because he said it is likely unit needs a control as well. Please schedule for Friday ; ordrng 1 W10174376 (harns-wire)
Joe M.
DRYER WHIRLPOOL WGD8620HW0 Unit needs a service kit because it has a f3e3 error code ordering part; ordrng 1 W11417164 (SERVICE KIT )
Perion R.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Could not recreate issue. Water and ice was working normally. Cx says it’s been working for a while but wanted it looked at. Saw no issues
Joe M.
LAUNDRY MAYTAG MVW6230HC0 Unit has a damaged front cabinet. Units console is not responding to commands. Ordering parts.; ordrng 1 W10676681 (cabinet) and 1 W11404470 (CONSOLE)
Raymond H.
WASHER MAYTAG MVWB765FW4 "Upon arrival cx states unit operating weird. Found cx concerns were normal use and care. Instructed cx on proper use and care, unit functions as designed."
Steven W.
WASHER WHIRLPOOL WTW5000DW1 "Ran diagnostics. Had f0e5 error code.Replaced gear case,splutch, motor, capacitor, hub, belt, and screw. Ran auto test cycle and calibration. Fills, agitates, drains, rinses, and spins properly. Instructed customer on unbalanced loads. Complete."
Jim S.
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Replace filter, filter housing and filter support. Unit tested OK"
Raymond H.
RESIDENTIAL REFR WHIRLPOOL WRS325FDAM04 "Installed lights and control. Tested, unit functions as designed..."
Steven W.
REFRIGERATOR KITCHENAID KRSF505ESS01 "Ran diagnostics. Found RC evaporator heat shield rusted out, RC thermistor corroded; ordrng 1 W10316760 (THERMISTOR ) and 1 W10348669 (HEAT SHIELD/ DRIP PAN), 1 W10779331 (COMPRESSOR ) and 1 WP2188822 (EVAPORATOR ) and 1 WPW10643261 (EVAPORATOR )"
Steven W.
WASHER WHIRLPOOL WTW7500GC2 "Ran diagnostics. Had f7e3, f2e1, f6e2 error codes. Cleared error codes. Only quick cycle working per customer. Needs control and console. ; ordrng 1 W11130238 (CONTROL) and 1 W11130341 (CONSOLE )"
Tom R.
REFRIGERATOR MAYTAG MFI2570FEZ00 "Installed Extension, ran IM, check okay, no leaks detected. No damage to unit or home from tech, job complete."
Dane K.
REFRIGERATOR KITCHEN AID KFIS29PBMS02 The unit was not making ice because it was not cooling. Ran test 56 and got a E1 fault code. All the food in the freezer was defrosting. No fans or compressor were running only the lights. Unplug the unit and reset control board. Unit functions normal now
J.E. T.
DISHWASHER WHIRLPOOL WDT730PAHZ Cycled unit and found no power coming into unit. Proceeded to check voltage on outlet. Found no voltage at outlet reset gfi outlet. Unit powered right up Tested unit and unit working with no problems.
Irvin F.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "CX is concerned a odd hollow pitch sound comes from the unit. Checked all components, not able to duplicate the noise issue. The door are not level. Install issue, adjusted legs to allow door to close. All others ops normal."
Enrique R.
WASHER WHIRLPOOL WTW4950XW2 "Replaced drive motor , capacitor and wire harness . Performed calibration , ran quick wash cycle . All functions tested normal at time of service , no leaks"
J.E. T.
WASHER MAYTAG MVWB765FW3 Cycled unit through diagnostics. Found error code F7E9 locked rotor. Proceeded to inspect rotor upon inspection found rotor bolt had completely came off not allowing rotor to turn when activated. Remove the rotor to check for damage rotary looks OK reinstalled rotor and secured bolt. Re-tested unit With customer unit passed all test at time of service. Job complete.
Cruz B.
WASHER WHIRLPOOL WFW6620HC0 "Needs more work-found panel cntrl to be dead, went into diagnostic test found error codes f6e2-f6e3 Communication error between the AC you and control panel ordering parts for unit, PSP ITEMS. ; ordrng 1 W11322905 (cntrl-elec) and 1 W11324037 (cntrl-elec)"
Chase F.
WASHER WHIRLPOOL WFW560CHW0 "F0e1, F0e2, Cx complaint unit is leaking on to floor. Found ring clamp from bellow came loose. Re installed clamp to bellow. Tested, no more leaks. All functions now testing out normal. Instructed cx or over suds issue. Job complete."
J.E. T.
WASHER WHIRLPOOL WFW6620HW0 Installed new part and retested unit. Unit not leaking. Job complete
Leon M.
REFRIGERATOR KITCHENAID KRSC703HPS00 Cx states that unit is not working properly After running diagnostic check find that unit has a bad ice maker ; ordrng 1 W11130444 (icemaker) and 1 WPW10341320 (valve-inlt)
Joe M.
DISHWASHER KITCHENAID KUDE60HXSS1 Control board was not responding to commands. I recalibrated control and unit began to function as designed. Job complete
Leon M.
RANGE WHIRLPOOL WEG745H0FS0 Cx states that unit is not working properly After running diagnostic check find that unit has a bad valve broil mode is not working Unit has a bad ignitor Cx will find and email POP; ordrng 1 W10554066 (regulator) and 1 WPW10324262 (igntr-oven) and 1 WPW10333842 (igntr-oven)
Joe M.
RANGE - ELECTRIC KITCHEN AID KOCE500ESS Microwave not powering. On inspection found broken fuse causing microwave to not start. Replaced fuse job complete
Dane K.
DISHWASHER WHIRLPOOL ADB1400AGS Upon arrival the unit would not wash the dishes. Found the main wash motor burned out. Unit needs new pump and motor assembly; ordrng 1 W10888591 (pump and motor)
Kenneth M.
WASHER MAYTAG MVWX655DW0 Installed hub and suspension. Tested unit. Unit is working properly. Customer approves function at this time.
Cruz B.
RESIDENTIAL REFR KITCHEN AID KRFF707ESS01 "Needs more work- found compressor tuning off/on causing no cooling in both compartments compressor test failed in diagnostic, lights, fans are working need to order parts for unit ; ordrng 1 W11087200 (invrtr-box) and 1 W11089931 (panel-ui)"
Darren A.
LAUNDRY WHIRLPOOL MVWB835DW4 Ordered drain pump.; ordrng 1 W10876600 (drain pump)
Tyler F.
WASHER WHIRLPOOL MHW6630HC0 Customer stated that the dispenser is leaking. Removed and replaced dispenser tested all works good at this time.
James G.
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Motor not running ; ordrng 1 WP2163777 (blade-fan) and 1 WPW10464673 (motor-evap)
Cruz B.
DISHWASHER WHIRLPOOL WDT720PADM2 "Complete- found error code f7e1 motor is faulty, the appliance is filling but not washing due to bad motor, cx is going to purchase a new unit."
James G.
WASHER MAYTAG MHW8630HC1 Replaced defective dispenser assembly and tested Tested ok
Steven W.
DRYER - GAS MAYTAG MGDC465HW0 Per customer timer not advancing on automatic cycle. Found control popped out of receptacle. Reinserted control. Timer is advancing properly at this time. Complete.
George Y.
WASHER MAYTAG MHW8630HW3 Found washer not dispensing soap need to replace dispenser ok to order part.; ordrng 1 W11316271 (motor-pump)
Cesar H.
WASHER MAYTAG MVWX655DW1 Found stripped teeth on hub and on wash plate causing both of them to slip on gear case shaft ; ordrng 1 W10528947 (drive hub kit) and 1 W10902814 (washplate)
Cruz B.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Fixed- installed new parts (hinge,diffuser) doors are now opening/closing as designed, no squeaking noise, diffuser operating as designed as well, cooling and temps are working fine. Cx ok repair"
Cruz B.
M/W OTR WHIRLPOOL WMH53521HZ4 "Fixed- installed new parts (cap, cntrl elec) tested the appliance with glass cup with water in heated fine, cx ok repair."
Raymond H.
DRYER MAYTAG MGD3500FW0 "Quote parts 72.43, labor 181.90 total 261.21; ordrng 1 4392067 (dryer repair kit) and 1 W10837240 (idler pulley)"
Chase F.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Unit still leaking coming from icemaker compartment area. Called into WPL tech support, spoke with Etch. Ran multiple tests. Advised to replace icemaker and UI. SR#7728846959; ordrng 1 W11224590 (UI) and 1 W11294907 (ICEMAKER )"
Joe M.
RESIDENTIAL REFR KITCHEN AID KRFC300ESS Replaced parts job complete
James G.
RANGE WHIRLPOOL WFE975H0HZ1 "No power at plug, l-1 shows 65vac and l-2 is dead"
Hector Z.
BUILT- IN MICROW KITCHEN AID KMBS104ESS02 "Customer is concerned of Microwave Oven not heating. Upon arrival Before I removed the unit from the wall I tested the unit and was not heating. I removed the unit from the enclosure and I placed on a flat surface and I tested again, this time the unit was heating. I contacted the Tech Line (SR#7738849882) and he suggested that looks like a wiring issue from the low voltage side and to check all connections. I checked the unit and I ordered the Main Harness..; ordrng 1 W11356983 (MAIN HARNESS) and 1 WPW10120235 (rod-rel)"
Leon M.
REFRIGERATOR WHIRLPOOL WRX735SDBM03 Replaced all selected parts Unit working properly as designed
Cruz B.
REFRIGERATOR KITCHENAID KRFF707ESS01 "Fixed- installed new part (extension) found cooling, temp, gaskets, doors, ice & water dispenser, lights, fans, to be working fine at this time, cx ok repair, send a survey please thanks."
Leon M.
RANGE AMANA ACR4303MFW3 Replaced all selected parts.Unit working properly as designed
Rod H.
DISHWASHER MAYTAG MDB8989SHZ0 Won’t drainConfirmed Pump not workingCleared hose and now as designed op has returned.
Rod H.
OVEN WHIRLPOOL CGR3740BDT Returned to replace part ordered with as designed op returning.
Danny G.
REFRIGERATOR KITCHENAID KRFC704FSS02 Unit is not cooling at all Found unit unplugged Power unit up and compressor started to make loud noises when running Unit did not cool at at all Unit will require a complete sealed system repair ; ordrng 1 W11393142 (Compressor) and 1 W11109499 (Drier) and 1 W11442050 (Condenser) and 1 W11291123 (Evaporator) and 1 W11099748 (Evaporator)
Rod H.
WASHER MAYTAG MVW7232HW0 Machine shakes excessively and seems to not spin out without stopping prematurely.Confirmed Found leveling feet not set at delivery and adjusted Calibrated and adjusted leveling feet.As designed op had been experienced through entire visit.
Cruz B.
WASHER MAYTAG MVWX655DW1 Complete- oow- cod- cx has no money for service fee-
Andrew P.
REFRIGERATOR WHIRLPOOL WRF757SDHZ01 Icemaker is overfilling ordering icemaker ; ordrng 1 W11294907 (icemaker)
Andrew P.
REFRIGERATOR KITCHENAID KRSC503ESS01 Unit is still freezing over in the freezer evaporator. Control and thermostat was already placed. Ran diagnostics test and found by metal open. Ordering defrost heater and wire harness that includes bi metal; ordrng 1 W10857624 (heater) and 1 W11449066 (HARNESS )
Hector Z.
REFRIGERATOR WHIRLPOOL WRF535SWHV01 Replaced: Water Filter Housing (W11346623) and Fittings (WP2300868). Tested for leaks. Tested ok.
Leon M.
REFRIGERATOR KITCHENAID KRFF507HPS00 Replaced all selected parts.Unit working properly as designed
Leon M.
WASHER WHIRLPOOL WFW8620HC1 Replaced drawer.Unit working properly as designed
Andrew P.
REFRIGERATOR JENN-AIR JFFCC72EFS00 Customer saying the door was not closing properly right side door found door would not close once it reached past the 45° angle. Suggested screws all the way up and door was still not level door has so much playing it and wiggles in also it rubs on blower hinge inside camera door is broken or separated unit needs new right side door; ordrng 1 W10849511 (dor-fip) and 1 WPW10214168 (nameplate)
Tyler F.
WASHER WHIRLPOOL WTW4855HW1 Customer stated that the unit was running after cycle was done. Found unit was in suds lock from too much detergent. Cleared suds lock. Calibrated machine and cycle tested. Found motor slipping. Removed and replaced motor tested all works good at this time
Tyler F.
HOME LAUNDRY - E AMANA NED4655EW Customer stated that the unit is not drying. Found unit is heating but has restricted vent. Customer to have vent cleaned. All works good at this time.
Aaron B.
REFRIGERATOR KITCHEN AID KRFC300ESS "Checked the unit , module of the ice-maker had a busted bail arm , replaced the ice maker installed the bail arm , tested operations ok now at this time"
Tyler F.
REFRIGERATOR KITCHENAID KRFC604FSS02 Removed and replaced compressor and both evaporators. Charged system with Freon. Tested all works good at this time. ; used 4 R134A (REFRIGERANT ) from stock
Blake C.
DRYER ROPER RGD4516FW0 "Diagnose the unit and found unit would not heat properly, check continuity on thermal fuse and found fuse was bad. Replaced Bad fuse with new and retest of the unit, unit now works as designed at this time of service. Also changed out front left leg of dryer old was frayed and brokeJob complete ; used 1 WP3392519 (THERMAL FUSE), and 1 WPL49621 (FEET LVLNG) from stock"
James G.
REFRIGERATOR MAYTAG MFW2055FRZ00 Unit keeps running after cooling has been turned off at control ; ordrng 1 W10689400 (cntrl-elec) and 1 W11035836 (cntrl-elec)
Aaron B.
REFRIGERATOR AMANA ASI2575GRS05 "Replaced the compressor and filter dye drier , tested for leaks , none , recharged the system tested operations ok now at this time ; used 6 R134A (6 OZ) from stock"
Chase F.
DISHWASHER WHIRLPOOL KDPE234GBS0 Installed new sump assembly and gasket. All functions now testing out normal. Job complete
Steven W.
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 Data loggers not received yet.Tested FC temp. 1.6 F. Not making enough ice. Needs ice maker. ; ordrng 1 W11284458 (ICE MAKER)
J.E. T.
DRYER MAYTAG MEDB835DW4 Cycled unit and found unit making loud squeaking noise remove drum and Inspected inspected support wheels. Remove the wheels and re-grease reinstalled wheels and drum . Retested unit squeaking stop and Unit is now operating as intended.
Steven W.
DISHWASHER KITCHENAID KDTE704DSS0 Ran diagnostics. Found lower rack tracks came apart. Needs LH and RH lower tracks. DW is sunk under floor. Tiles need to be removed before service. ; 1 W10822165 (TRACK LWR LH) and 1 W10822166 (TRACK LWR RH)
Hector Z.
REFIRGERATOR KITCHENAID KRFC300EBS01 "Customer is concerned of refrigerator not producing ice or dispensing water. I checked the unit and I found water filter not working properly, I tested with the water filter bypass and it works fine. Recommended to the customer to get a new filter. Tested ok."
Steven W.
WASHER WHIRLPOOL WTW5000DW1 "Ran diagnostics. Had f5e3 error code. Found latch out of place. Reinstalled latch. Ran auto test cycle. Not draining, going off balance with no load.Replaced pump. Still not draining. Unable to pull wash plate. Needs gear case, splutch, belt, suspension rods, and basket hub.;1 W10528947 (BASKET HUB) and 1 W10721967 (CAM KIT) and 1 W10752187 (SCREW) and 1 W10752283 (WASH PLATE ) and 1 W11035751 (GEAR CASE ) and 1 W11130362 (SUSPENSION RODS ) and 1 WPW10006384 (BELT)"
Hector Z.
DRYER WHIRLPOOL WGD4815EW2 Customer was concerned of dryer not heating. I checked the unit and I found an open Igniter. Replaced the Igniter (279311). Tested ok.
Jonathan B.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Found defective compressor. Ship parts to Bakersfield.; ordrng 1 W10903340 (compressor)
Jonathan B.
DISHWASHER WHIRLPOOL WDT710PAHZ1 Found loose connection to valve. Fixed connection. Tested unit and is working properly
Steven W.
WASHER MAYTAG MVWB835DW4 "Ran diagnostics. Had f7e5, f2e1 error codes. Cleared error codes. Won’t spin. Found worn tub bearings ( gear case ), clutch. ; ordrng 1 W10754448 (CLUTCH)"
Alejandro C.
REFRIGERATOR KITCHENAID KRFC300ESS01 "Found the unit not cooling,replace compressor dryer and evaporator,charge refrigerant and check condenser compressor and refrigerator fan motors running normal"
Jim S.
WASHER MAYTAG MVWC565FW2 Noise is the washer motor starting and stopping in high spin. The second noise is the drain hose slapping against the wall; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11399433 (BOARD)
Andrew P.
DRYER MAYTAG MED5630HC1 Removed and replaced user interface consul on dryer. Tested consul and unit works fine Consol powers up and then it starts to dry and heat.
Andrew P.
DRYER MAYTAG MGDC465HW0 Customer stated that unit was making a squealing tripping type of noise. Thought we heard the noise for a few seconds and then it stopped. This could be just normal operation of the dryer the dryer is functioning properly does dry clothes and works normally.
Enrique R.
REFRIGERATOR JENN-AIR JFFCC72EFP02 "Service pointer w11406716 . Customer concerns , ice maker stopped producing ice . Found broken ice mold , stayed upside down position . ; ordrng 1 W11262316 (icemaker) and 1 W11366500 (FILL TUBE ASSY)"
Andrew P.
REFRIGERATOR WHIRLPOOL WRF555SDHV Customer stated that they could not remove ice bucket and will not dispense ice. Tapped on ice bucket a few times to break ice loose remove the ice bucket and cleared ice tested ice bucket and a
Andrew P.
REFRIGERATOR KITCHENAID KRSF505ESS01 Install icemaker and water valves. Tested water and water dispensers properly advise customer that unit will start making ice within 24 hours.
Andrew P.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Found heater with melted on plastic. Cleaned off heater and tub with SOS pad and wipe it down tested unit is functioning normally.
Darren A.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Ordered freezer module.; ordrng 1 W10695459 (module)
Dane K.
REFRIGERATOR WHIRLPOOL WRF757SDHZ Ice in bin melting. Ice box fan running very slowly in real life but will run in diagnostics. Unit needs new fan and control.; ordrng 1 W10846539 (evaporator fan blade) and 1 W11224256 (cntrl-elec)
John B.
DISHWASHER WHIRLPOOL WDF590SAJW0 The screws that mount the dishwasher to the cabinet or not in all the way. They were blocking the door from closing properly. Installed the screws properly. Gave the customer some tips on how to use the dishwasher. The dishwasher tested good.
Rod H.
DRYER-GAS MAYTAG MGD7230HW0 Lint screen indicator illuminates each time dryer is turned on, Confirmed This is normal not a concern for service. Depending on load and or lint collected on screen will cause this concern as well.
William L.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Found soap dispenser door with broken door catch, ordered soap dispenser for unit. Costco unit 2 yr.; ordrng 1 W10861000 (detergent dispenser)"
George Y.
DRYER WHIRLPOOL WGD4950HW0 Installed part tested check out ok complete no dents or dings cause by tech.
William L.
RESIDENTIAL REFR WHIRLPOOL WRF736SDAM14 "Ran test #56, E2 error, Ran test # 57, ice maker won’t cycle, found broken tab on over Assy, Removed ice maker, found wrong ice maker shipped, ordered ice maker & cover; ordrng 1 W11294907 (icemaker) and 1 WPW10575423 (cover)"
Danny G.
REFRIGERATOR MAYTAG MFI2568AES Unit is not dispensing ice and making loud noisesFound broken ice bucket auger Need to order ice bucket and rs call ; ordrng 1 WPW10324090 (Ice bucket)
George Y.
REFRIGERATOR MAYTAG MFI2569VEM1 Installed part tested check out ok complete . No dents or dings cause by tech.
Steven W.
REFRIGERATOR KITCHENAID KBSN602EBS01 Replaced upper FC LED module. All LEDs are working properly at this time. Unit is cooling properly at this time. Complete.
Steven W.
WASHER MAYTAG MVW7232HW0 "Ran diagnostics. Had f0e3, f7e9 error error codes. Cleared error codes. Ran component tests. Fills, agitates, drains, rinses,dispenses, and spins properly at this time. Instructed customer on loading, normal sound levels. Unit is working properly as designed. Complete."
Leon M.
REFRIGERATOR KITCHENAID KRSC500ESS00 "Cx states that unit is not working properly After running diagnostic check find that unit has a bad ice maker ; ordrng 1 W10760070 (assembly,ice maker)"
Leon M.
DISHWASHER KITCHEN AID KDFE204EBL1 Cx states that unit is not working properly After running diagnostic check find that unit has a bad control panel; ordrng 1 W11233903 (panel-cntl)
Steven W.
RANGE - GAS MAYTAG MGS8800FZ0 Ran diagnostics. Ignites then cuts off. Found loose electrode wire on bake ignitor. Recrimped wire terminal. Bake and broil are working properly at this time. Complete.
Jim S.
REFRIGERATOR KITCHENAID KRMF706EBS01 Tighten door handle. Unit tested ok