Local Reviews

Jim S.
REFRIGERATOR GE GSS25GSHJCSS The fill cup was full of ice and causing the water to flow out and over into the freezer. Removed ice. Checked for water dripping out of the fill cup and none appeared. Unit tested ok

Jim S.
DRYER WHIRLPOOL WGD4950HW0 Replaced faulty motor. Unit tested ok

Jim S.
OVEN WHIRLPOOL WOS51EC0HS00 Something caught on fire in the oven. The inner door glass shattered. The porcelain is flaked off on the left side on the rack holder.. burn spot on the floor.Unit turned over to safety Sr# 7723811973

Jim S.
DRYER GE GTD42GASJ0WW Replaced gas valve. Unit tested ok

Jim S.
REFRIGERATOR WHIRLPOOL WRF989SDAH00 Due to the damage of the liner bottom no repair is recommended.

Jim S.
REFRIGERATOR KITCHENAID KFIS29BBMS02 The wire harness to the fresh food evaporator fan motor is corroded and has eaten away the terminal. Need fan. wire harness and a repair kit if available.

Jim S.
REFRIGERATOR WHIRLPOOL GD5DHAXVQ00 Replaced ice maker. Unit tested ok

Jim S.
WASHER MAYTAG MVWB765FW2 Not able to removed agitator. ; ordrng 1 W10752187 (screw) and 1 W11161960 (AGITATOR )

Jim S.
REFRIGERATOR KITCHENAID KRFF507ESS00 S16360 Whirlpool to payService pointer for optimizing the fresh food thermistor Defrosted evaporator. Properly positioned the thermistor.

Jim S.
REFRIGERATOR KITCHENAID KRFF507ESS01 Cleared defrost drain tube to allow the water from defrosting to drain into the defrost drain pan

Jim S.
WASHER WHIRLPOOL WTW7500GW0 "F0E3, F8E1. Long fill and overload situation.. customer instruct on the overloading . The hot water was not turned on by the Urners installers. Turned on the hot water, unit tested ok"

Jim S.
REFRIGERATOR GENERAL ELECTRIC GFE28HMHCES

Jim S.
DRYER WHIRLPOOL WGD5000DW3 Dryer is vibrating and is noisy. Vent is restricted.

Jesus C.
REFIRGERATOR WHIRLPOOL WRS571CIHZ01 Customer states that unit is making a high pitch noise. Checked unit and ran several tested. Could not be duplicated. Unit is working as design.

Jesus C.
OVEN KITCHENAID KODE300ESS04 Customer states that unit is not powering on. Checked unit and removed UI. Checked thermal fuse and it’s good. Powered unit back on and getting 118 vac to fuse. Checked J4 pins2/4 and getting 14 vdc. Per tech sheet replaced UI board. Ordered it part.; ordrng 1 W11087457 (console)

Jesus C.
DRYER MAYTAG MGDB765FW0 Customer states that unit display lights are erratically turn in on and off. Customer showed me a video of issue. Ran diagnostics and found F2-E1 error code. Unit is working as designed.

Jesus C.
DISHWASHER KITCHENAID KDTM354DSS5 Customer states that unit is not turning on. Checked unit and found the control lock activated. Ran diagnostic and passed. Unit is working as designed.

Jesus C.
DRYER WHIRLPOOL WGD92HEFC0 Customer states that unit takes to long to dry clothes. Ran diagnostics and found error code. Checked the vent on home and have little airflow. Customer needs vent system cleaned. Unit is working as design.F4-E3 Vent restriction

Jesus C.
ICEMAKER KITCHENAID KUIO18NNZS2 Customer states that unit making a noise. Ran diagnostics and tested components couldn’t be duplicated. Unit is working as designed.

James M.
DRYER SPEEDQUEEN ADG3SRGS115TW01 "Replaced roller. During disassembly of unit found door switch casing cracked and fragile. Updon disconnecting door wires, door switch came apart."

James M.
DRYER-GAS WHIRLPOOL WGD5000DW3 Unit making noise due to deteriorating rollers and belt pulley dragging. Ordering new dryer repair kit; ordrng 1 4392067 (dryer repair kit)

Jesus C.
RANGEHOOD WHIRLPOOL IHW2530BS0 Turn power off and disassembled unit. Removed fan and installed new. Assembled unit and tested. Unit is working as designed.

Jesus C.
RANGE WHIRLPOOL WFG505M0BS3 Removed orifices on burners and bake burner. Tested and burners and also bake burner. Unit is working as designed.

James M.
RANGE JENN-AIR JGRP436WP01 Found unit with error code f3e0 for open or shorted oven sensor; ordrng 1 WPW10131825 (sensor)

James M.
DISHWASHER MAYTAG MDB8959SFH4 Unit has small worn spot in gasket causing leak from door. Ordering new gasket; ordrng 1 W10300924V (door seal)

Jesus C.
WASHER WHIRLPOOL WFW92HEFC0 Customer states that unit doesn’t finish cycle. Ran diagnostics and no error codes found. Unit passed but was oversuds during diagnostics. Advised customer on soap usage. Unit is working as designed.

Isidore A.
WARMING DRAWER KITCHENAID KEWD105HSS06 "Found warmer drawer Thermostat WP4450934 open, note cabinet drawer under warming drawer left rail damaged not holding closed needs contractor to repair rails; ordrng 1 WP4450934 (thrmst-fix)"

James M.
WASHER WHIRLPOOL MVWC565FW1 Found unit with evidence of leak from housing and also leak from drain pump; ordrng 1 W10876600 (drain pump) and 1 W11038689 (valve)

James M.
REFRIGERATOR KITCHEN AID KRMF706ESS Replaced water valve and unit is now functioning as intended. Informed customer about not using filter along with RO systems and they stated they would look for their bypass cap.

Isidore A.
REFRIGERATOR KITCHENAID KBFC42FTS03 "Found control W10802701 service kit per service pointer w10802724C not working and inverter W10629033 not giving power to compressor parts ordered; ordrng 1 W10629033 (inverter box), 162.40, 1 W10802701 (cntrl-elec), 234.85, states that autho needed"

Isidore A.
REFRIGERATOR KITCHENAID KSC23C8EYY02 "Found refrigerator fresh food evaporator frozen ordering solenoid W10364560 and three way valve WPW10331270, and fan scroll W10453428; ordrng 1 W10364560 (solenoid) and 1 W10453428 (fan-scroll) and 1 WPW10331270 (valve)"

James M.
REFRIGERATOR WHIRLPOOL WRT518SZFM4

Isidore A.
DISHWASHER KITCHENAID KDTE704DSS0 Removed front panel and old touch panel. Installed new touch panel reinstalled front door panel test dishwasher operation ok at this time

Isidore A.
DRYER WHIRLPOOL WGD9400SW1 F01 primary control WPW10174745 failure. Part ordered; ordrng 1 WPW10174745 (cntrl-elec CORE)

Isidore A.
REFRIGERATOR KITCHEN AID KRFC704FSS00 Found and verified water dual valve W10873098 noisy. tubing assembly is restricted Parts ordered; ordrng 1 W10873098 (valve) and 1 W11230096 (TUBING ASSEMBLY )

Isidore A.
OVEN KITCHENAID KEBC247VSS02 "Found door gasket WP4455380 damaged not properly sealing; ordrng 1 WP4455380 (gaskt-door)"

Isidore A.
REFRIGERATOR KITCHENAID KSSC48QMS00 "Found return air frozen needed to be defrosted, defrost evaporator, cleared return"

Isidore A.
DRYER WHIRLPOOL WGD94HEAW0 "Found f1e1 CCU WPW10542001 error not verified dryer now working, also f4e3 error restricted air flow not verified."

Isidore A.
WASHER MAYTAG MVWC565FW0 "Found and verified leaking from drain hose at back of washer not fasten securely , refasten/ reposition hose clip , test draining ok at this time."

Isidore A.
DISHWASHER KITCHENAID KDTE334GPS0 Found lower spray arm nozzle blocked causing water to spray splash out door cleared lower sprayer test dishwasher operation ok at this time

Isidore A.
REFIRGERATOR KITCHENAID KRFC704FPS00 "Removed ice bin, ice maker and old ice fill tube assembly. Installed new fill tube assembly. Reinstalled maker and ice bin test water fill ok at this time"

Irvin F.
DRYER MAYTAG MGDB835DW4 Installed thermal cut off and fuse. All ops normal. The unit is heating and drying properly.

Irvin F.
DRYER MAYTAG MEDC215EW1 "Installed motor test failed. Rechecked the thermos, and fuses heater element, all passed ohms check. Rechecked timer power is 120v. Will not push to start checked starter has continuity. Shorted timer. ; ordrng 1 694419 (buzzer,mini) and 1 WPW10117655 (relay-pts) and 1 WPW10185982 (timer)"

Irvin F.
REFRIGERATOR FRIGIDAIRE FFHB2740PP7A The unit is not dispensing ice. The ice clumps at rear of the bucket. Cause for not dispensing. The water is leaking from the mold. ; ordrng 1 241675704 (solenoid assembly) and 1 241816602 (motor-auger)

Irvin F.
DRYER WHIRPOOL WED4915EW1 "The unit venting is blocked, and kinked. Cleared up blockage and lint. Adjusted the venting to correct setting. All operations normal."

Irvin F.
REFRIGERATOR KITCHENAID KFIS29BBMS00 1656 e Stuart The unit is not cooling. Found the evap leak8ng in fresh food section. Oppressor is loud and has a hi pitch noise. Unit; ordrng 1 W10276644 (compressor) and 1 W10917531 (evaporator)

Irvin F.
REFRIGERATOR WHIRLPOOL KSSS48DBW00 "The unit is partially cooling. Removed the rear new in the FREZER, found no frost pattern. There is a restriction in evap coil and the cap tube. Checked the heat exchanger, signs of leaking. Unit need new sealed system."

Irvin F.
RANGE WHIRLPOOL WFE320M0ES0 The two rear elements failed. Replaced switches. All operaations are normal.

Hector Z.
REFRIGERATOR JENN-AIR JF36NXFXDE00 Freezer compartment LED lights not working. Also LED from the fresh food compartment (Top section and right hand side second from the top) not working. Checked unit and found broken LED female connector in the fresh food compartment. Contacted tech line and suggested to send the supervisor to check the unit

Irvin F.
WASHER WHIRLPOOL WTW5000DW1 "CX says the unit won’t spin, and bangs. Found weak suspension rods, and actuator failure. Suspension is weak, and the actuator is out of ohms range. Replaced components, test and calibrated unit, all operations normal. ; used 1 W10913953 (ACTUATOR) from stock"

Irvin F.
WASHER MAYTAG MVWC565FW1 "CX says the unit is not operating. Checked error codes found a code for off balance. The unit is operating properly."

Hector Z.
REFRIGERATOR WHIRLPOOL KRFC300ESS01 Loose freezer door handle. Adjusted and tested ok.

Hector Z.
WASHER WHIRLPOOL NTW4516FW3 Set unit in diagnostic and found no error code . Ran a diagnostic test and found nothing wrong. Tested ok.

Hector Z.
REFRIGERATOR WHIRLPOOL WRT541SZDW00

Hector Z.
REFRIGERATOR KITCHENAID KFIS29PBMS00 "Refrigerator still having the same problem, intermittently losses power. Checked unit and found the unit is working"

Hector Z.
RANGE WHIRLPOOL WFE775H0HZ0

Hector Z.
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 Fresh food upper light not working. Checked unit and found burn out light bulb due to defective light bulb socket.

Hector Z.
DISHWASHER KITCHENAID KDTM804EBS2 Replaced inner door. Tested ok.

Hector Z.
OVEN WHIRLPOOL JJW2730WS02 Customer has only lower blower. Needed both.

Hector Z.
MICROWAVE JENN-AIR JMW2430DP01 Replaced controls. Tested ok.

Hector Z.
DISHWASHER MAYTAG MDB4949SDM3 Replaced console and control. Tested ok.

Hector Z.
WASHER WHIRLPOOL WFW92HEFW0 Washer experiencing excessive vibrations due to shipping bolts still attached to the washer. Customer will remove them. Tested ok.

Hector Z.
DISHWASHER KITCHEN AID KDPE234GPS0

George Y.
WASHER WHIRLPOOL WFW92HEFW Found washer with error f05e2 door lock problem need to replace; ordrng 1 WPW10443885 (door lock)

George Y.
WASHER WHIRLPOOL WTW7500GW0 "Found washer working ok at times found crack on console, above power button need to replace display console"

Hector Z.
DRYER WHIRLPOOL MCG8000AWW "Upper section of the dryer is not heating (Heater/steamer). Open heating element, not longer available. Contacted tech line, unit not repairable."

Hector Z.
REFRIGERATOR WHIRLPOOL WRT541SZDW00 Fresh food door too low leaving gap on the upper corner. Adjusted door. Tested ok.

Hector Z.
MICROWAVE KITCHENAID KEMS308SSS02

George Y.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Installed part tested check out ok complete . No dents or dings cause by tech.

Hector Z.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Refrigerator not producing ice. Replaced ice maker. Tested ok.

George Y.
ICEMAKER WHIRLPOOL WRB322DMBM00 Found refrigerator not making ice remove ice maker retested checking out ok harvest and fill. No dents or dings cause by tech.

George Y.
WASHER AMANA NTW4516FW2 Found washer leaking back of washer found a tear drain hose need to replace ok to order part.; ordrng 1 W11244231 (drain hose)

George Y.
REFRIGERATOR WHIRLPOOL WRF997SDDM00 Installed parts tested check out ok complete. No dents or dings cause by tech.; ordrng 1 W10862400 (cntrl-elec)

George Y.
WASHER FRIGIDAIRE EFLS527UIW

George Y.
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 Installed parts tested check out ok complete. No dents or dings cause by tech .

George Y.
DRIYER ELECTROLUX EFMG417SIW0 Found dryer is humming checked for debris ok need to replace motor and blower and blower housing ok to order parts.

George Y.
REFRIGERATOR FRIGIDAIRE FGSC2335TD0 Found refrigerato compressor kicking on excessively loud check condenser fan check ok bad compressor dryer ok to order parts need seal technician for repair.; ordrng 1 242047603 (dryer-filter) and 1 242104104 (compressor)

George Y.
DRIYER N/A NED4700YQ1

George Y.
MICROWAVE KITCHENAID KMCS3022GSS1 "Found microwave display not functioning at times and door open and closed symbol need to replace ui display doorswitch; ordrng 1 01140052 (switch, interlock) and 1 WB27X24646 (board ui display)"

George Y.
DISHWASHER WHIRLPOOL WDTA50SAHW0 Found dishwasher dispenser not ingaging need to replace . Installed new dispenser retested check out ok complete . No dents or dings cause by tech.

George Y.
WASHER WHIRLPOOL WTW7500GW0 Found washer working ok per customer making rubbing sound

George Y.
WASHER FRIGIDAIRE EIFLS60JIW0 Found washer leaking front bottom panel found spring clip warping so it’s popping off need to replace spring ok to order part.; ordrng 1 134616300 (clamp)

George Y.
WARMING DRAWER WHIRLPOOL JWD3030EP Reschedule nobody home phone number not in service

George Y.
REFIRGERATOR GE GFE28HMHCES Customer had reschedule

George Y.
REFRIGERATOR FRIGIDAIRE FFTR1814TB3 Found refrigeratorfresh food area not cold found frost around top of freezer gasket reposition clear out ice retested check out ok complete no dents or dings cause by tech.

George Y.
OVEN WHIRLPOOL WOD93EC0AS04 Installed part tested check out ok complete. No dents or dings cause by tech.

George Y.
REFRIGERATOR JENN-AIR JFC2290VPY5 "Found refrigerator freezer compartment leaking, found drain plug, clear out retested check out ok, complete . No dents or dings cause by tech."

George Y.
REFRIGERATOR FRIGIDAIRE LFHB2741PFBA Installed part tested check out ok complete. No dents or dings cause by tech.

George Y.
RANGE FRIGIDAIRE FPEW3077RFC Found oven working ok ran thrue test testing ok customer instructed need to preheat unit before use complete no dents or dings cause by tech.

George Y.
DISHWASHER WHIRLPOOL MDB8959SFZ4 Found dishwasher working ok customer instruct unit had possibility upstruction on sump clear out retested check out ok complete. No dents or dings cause by tech. Job complete

George Y.
REFRIGERATOR WHIRLPOOL WRF997SDDM00

Erick S.
WASHER GE GTW330ASK3WW Upon arrival found unit full of water. Found bad door latch causing door not to lock. Ran drain pump in tests and pump is just humming causing it not to drain. Unit will need new pump and latch. ; ordrng 1 WH01X24114 (LID LOCK) and 1 WH23X27574 (DRAIN PUMP)

Erick S.
WASHER WHIRLPOOL WTW8040DW "Cycled unit and found unit with f5e3 errr code causing unt not to advance unit in wash. Tested latch and found bad mechanics, causing it to fail. Replaced latch. Retested it and it passed all tests with no errors, job complete; used 1 W10810403 (LATCH) from stock"

Erick S.
WASHER HOT POINT HTW200ASKWW Cycled unit through diagnostics and found unit door latch and main board failure causing it not to spin. Tested switch board is not reading door. Unit will need both parts repalced.; ordrng 1 WH01X24114 (LID LOCK) and 1 WH18X28174 (CONTROL BOARD )

Erick S.
WASHER MAYTAG MVWB835DW1 "Cycled unit and found unit with bad console causing unit not power on. Console will need to be replaced."

Erick S.
FREEZER FRIGIDAIRE LFFH20F3QW Cycled unit and found unit with bad cold control causing unit not to cool. It will need to be replaced. ; ordrng 1 5304513033 (COLD CONTROL)

Erick S.
REFRIGERATOR FRIGIDAIRE LGHB2867PF Found unit with bad ice maker module causing it not to make ice. Replaced ice maker. It cycled snd filled with no errors. Job complete

Erick S.
WASHER WHIRLPOOL WTW5000DW "Cycled unit and found unit full of water upon arrival. Ranthroigh disgnsitics snd unit had shifter error snd pump error. Ran pump and found it getting voltage but not responding. Replaced both pump and shifter. Retested it ,now draining snd it passed all tests . Job complete"

Erick S.
WASHER MAYTAG MVWB835DW3 "Cycled uni and found it with f3e2 causing fill failure, tested vsvle found both hot and cold not filling. Replaced valve retested it and both are now filling. Unit passed all tests. Job complete; used 1 W11165546 (VALV) from stock"

Erick S.
MICROWAVE GE JVM3160RFSS "Cycled unit and found unit with blown fuse causing power failure. Replaced fuse. Retested it and it passed tests. Unit is now powering on and heating, job complete ; used 1 WB27X11138 (FUSE) from stock"

Erick S.
DRYER GENERAL ELECTRIC GTD65EBSJ3WS Upon arrival found unit not powering on. Unit is getting correct voltage form outlet. Accessed unit and found unit with bad fuse causing failure, replaced fuse; ordrng 1 WE04X25200 (thermostat) and 1 WE04X26138 (THERMOSTAT) and 1 WE1X21975 (fuse 3ab)

Erick S.
DRYER MAYTAG MEDC215EW Found unit with broken timer shaft causing It not to operate. Replaced timer and knob. Retested and unit now powers on and cycles. Job complete

Erick S.
RANGE KITCHENAID KSGG700EBS1 "Installed new board on Unit, retested it and it now powered on unit. Units burner and oven is now working, job complete"

Erick S.
WASHER WHIRLPOOL WTW8900BC0 Installed new parts on unit. Retested it and it passed all tests with no errors. Job complete

Erick S.
REFRIGERATOR FRIGIDAIRE FGHC2331PF Found Units damper motor getting voltage but opening causing unit refrigerator section not to cool. Replaced damper. Unit is now cooling. Job complete

Erick S.
FREEZER FRIGIDAIRE LFFH20F3QW Installed new cold control. Retested it snd it powers on and cooling. Job complete

Erick S.
DRYER WHIRLPOOL GTD42GASJ2WW

Erick S.
WASHER HOT POINT HTW200ASKWW Installed new parts on unit. Unit still experience same problem. Customer stated he will call Lowe’s to exchange product. Product has had multiple serivce calls on it and multiple companies attempts to repair. Job complete

Erick S.
WASHER HOTPOINT HTW200ASKWW "Cycled unit and found unit with lid lock failure causing unit not to cycle. Replaced latch. Lock is now working. Alps found pump struggling to drain. Replaced pump, unit passed all tests with no errors. Job complete"

Erick S.
DRIYER MAYTAG MGDX655DW Cycled unit and found timer not advancing. Internal component is failing causing dryer failure. Replaced timer. Retested it snd it passed all tests . Job complete.

Erick S.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Installed new board. Set temperatures to correct settings. Unit is now cooling. Job complete

Erick S.
REFRIGERATOR FRIGIDAIRE FFTR1814QW4A "Upon arrival found unit not cooling in either compartment. Found almost not frost pattern on evap causing no cool. Recharged system, pulled vacuum, inspected for leaks and found none at this time. Unit is now cooling in both sections. Job complete; used 1 AF1200 (TUBE EXTENSION), and 1 R134A (4.5OZ) from stock"

Erick S.
WASHER MAYTAG MVWB855DC Cycled unit and found unit with fill error causing units failure. Replaced valve. Retested and it is now filling with no errors. Job complete

Erick S.
DISHWASHER WHIRLPOOL WDT970SAHV0 Found unit with motor fault error causing unit not wash. Replaced both sump assembly and valve. Retested it and unit now fills and washes with no errors. Job complete

Erick S.
DISHWASHER BOSCH SHX5AVF5UC "Upon arrival found unit with e22 error code and tub with water. Cycled drain pump and found it not responding. Found bad connector causing pump to fail,. Repaired connector and secured harness. Retested it and it now draining. Ran heavy cycled and unit passed all tests. Job complete"

Erick S.
WASHER MAYTAG MVWC415EW "Cycled unit and found with bad door lock causing unit to fail and not advance in wash. Repalced latch. Retested it and it passed all tests with no errors, job complete"

Erick S.
WASHER WHIRLPOOL WTW5000DW2 "Upon arrival not allowing any cycled selections. Found unit stuck in cycle, cleared cycle. Cycled unit through diagnostics and recalibrated main board. Unit passed tests cycled with no errors. Job complete"

Erick S.
REFRIGERATOR KITCHEN AID KRMF706ESS01 "Installed new compressor and board. Pulled vacuum, recharged system, inspected for leaks and found none. Unit is now cooling in both sections with no errors. Job complete; used 1 AF1200 (TUBE EXTENSION), 1 R134A (5.5OZ), and 1 WPW10143759 (DRIER ASSY) from stock"

Erick S.
WASHER MAYTAG MVWB835DW Console is flashing and cannot make any selections. Door is locked . Attempted to reprogram but unsuccessful. Units both controls will have to be replaced. ; ordrng 1 W11112656 (console) and 1 W11170706 (CONTROL)

Erick S.
WASHER MAYTAG MVWC415EW2 "Installed new motor on unit, retested and it passed all diagnostic tests with no errors. Job complete"

Erick S.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Cycled unit and found door insulation wet. Ran through test cycle and found dispenser gasket misaligned which may have been causing it to leak. Realigned and secured dispenser and gasket. Retested it and found unit with no leaks at the time of service. Job complete

Erick S.
WASHER MAYTAG MVWC425BW0 "Found unit with shifter error causing unit not to go into spin. Accesed shifter snd found loose connector causing failure . Secured harness and pins to shifter. Reprogrammed main board. Retested it snd it passed all tests with no errors, job compIete'"

Erick S.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Found units evap fan mowing noise due to it housing not secured at liner. Resecured both fan and housing. Retested it and unit is cooling with no noise. Job complete

Bryan D.
REFRIGERATOR KITCHENAID KBSD602ESS01 Cx states hearing clicking noises from door springs. Inspected unit and found light switch brackets lose coming in contact when springs tightened down brackets and moved Them away from springs. Unit is now functioning as designed. Cx approves repair at this time. No dents dings or scratches caused by tech.

Bryan D.
OVEN KITCHENAID KODE500ESS03 Cx states lights are flickering when door is open. Also when trying to use unit unit shuts down and ask to removed meat probe. No meat prob is inserted. Ran diagnostics got error code f3e3 found proper resistance for meat probe at control. Ordering control and meat probe; ordrng 1 W11179310 (CNTRL) and 1 W11220388 (MEAT PROBE )

Bryan D.
DRYER WHIRLPOOL WGD8000DW Cx states smelling has after cycle. Ran unit and smell gas leaking f on valve. Inspected unit and found no loose components. Ordering gas valve; ordrng 1 W11233069 (VALVE GAS)

Bryan D.
MW OVEN COMBO WHIRLPOOL WMH78019HZ-1 Cx states unit went black. No light anything. Inspected unit found shorted door switches and bad thermal fuse. Ordering parts.; ordrng 1 W10138793 (fuse) and 1 W11197766 (INTERLOCK)

Bryan D.
FREEZER KITCHENAID KFIS29PBMS02

Bryan D.
REFRIGERATOR KITCHENAID KBSD606ESS00 Cx states unit is not cooling. Inspected unit and all joints with UV light found no signs of leak. Compressor is not running. Removed start device and resecured connections and compressor started then died slowly after. Compressor is pulled 4 amps and needs to be replaced. ordrng 1 W10720770 (compressor)

Bryan D.
REFRIGERATOR WHIRLPOOL WRT518SZFM00

Bryan D.
REFRIGERATOR WHIRLPOOL WRF555SDFZ00 Cx states water is leaking inside of unit. Inspected unit found broken water lines behind filter housing. Also found broken water lines to ice maker on top of fridge; ordrng 1 67006317 (tube-water) and 1 W10191141 (cover-tube) and 1 W10753488 (reservoir)

Andrew P.
REFRIGERATOR KITCHENAID KSSC48QTS00 Checked power to unit ok. Inverter led blinked twice which is a control failure. Needs control board kit; ordrng 1 W10789107 (cntrl-elec)

Andrew P.
WASHER MAYTAG MVWC565FW1 Checked unit in diagnostics and over suds was only fault code. Cleared codes and ran auto test and unit worked fine. Instructed Cx on load size and amount of soap and to use deep water wash. Unit is functioning normally, job complete.

Andrew P.
WASHER WHIRLPOOL WTW5000DW1 Removed and replaced washplate. Tested unit ok and wash plate is secure. Job Complete.

Andrew P.
WASHER WHIRLPOOL WTW8040DW0

Andrew P.
DRYER MAYTAG MGD8200FW0 Removed and replaced dryer drum tested unit and it functions normally does not rub or thump job complete.

Andrew P.
WASHER MAYTAG MVWC565FW0 Checked unit and had lid lock fault. Ordering lid lock; ordrng 1 W10838613 (lid lock assembly)

Andrew P.
REFRIGERATOR FRIGIDAIRE FGHS2655PF

Andrew P.
DRYER MAYTAG MGDC215EW2 Checked igniter found broken igniter removed and replaced igniter tested unit and unit heats. Also found that customer has a restricted dryer vent that runs underneath the house informed customer that they need to have vent cleaned otherwise issue will persist with long dry times.

Andrew P.
REFRIGERATOR MAYTAG MRT118FFFH01 "The control board was fine and does nothing to regulate temp, that’s why I replaced the thermistor. The stuff that was freezing was pushed all the way against the back wall and any food or liquid that sits right below the vent will freeze and also cause the refrigerator to run longer because the food or bottles absorbs the cold and the thermistor doesn’t get satisfied unit it’s too cold. You cannot put large containers or bottles directly under the air vent. Customer instruct, Job completed"

Andrew P.
WASHER MAYTAG MVWC565FW0 Removed and replaced with a lid lock assembly. Ran unit through auto diagnostics and unit ran fine. Job completed.

Andrew P.
WASHER WHIRLPOOL WTW7040DW

Aaron B.
REFRIGERATOR FRIGIDAIRE FFHB2750TD0 "Cx states unit intermittently makes ice and stops"

Andrew P.
DRYER WHIRLPOOL WGD4815EW Customer stated dryer was taking a long time to dry. Ran dryer and dryer got hot flame came on and dryer heats. Checked dryer vent and dryer vent is restricted. Instructed customer that they need to remove roof jack and And clean dryer vent and that will take care of long dry times.

Aaron B.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Unit icemaker is dripping, needs new one ordered parts; ordrng 1 W10884390 (icemaker)"

Andrew P.
DRYER MAYTAG MGDC215EW2

Aaron B.
REFRIGERATOR WHIRLPOOL WRF560SMYW02 "Unit right side drops the cam built in to the door is split, ordered part, this is necessary to repair the refrigerator correctly; ordrng 1 LW10353181 (dor-fip wh)"

Aaron B.
REFRIGERATOR KITCHENAID KRMF706EBS01

Aaron B.
MICROWAVE JENN-AIR JMW3430WP02

Aaron B.
WASHER WHIRLPOOL WTW4816FW1

Aaron B.
DISHWASHER WHIRLPOOL WDF540PADW0

Aaron B.
WASHER MAYTAG MHW7000XG2

William L.
OVEN WHIRLPOOL GMC305PRQ00 "Replaced oven sensor. ran bake cycle, heated up to temp, check calibration setting, tested ok"

William L.
COMPACTOR WHIRLPOOL GC900QPPQ6 "Replaced escutcheon, switch & overlay sticker, unit operating as designed."

William L.
WASHER WHIRLPOOL MVWX655DW1 "Replaced run cap, ran self diagnostics, unit operating as designed"

William L.
REFRIGERATOR MAYTAG MSC21C6MFZ00 "Found freezer door wire harness pulling apart, ordered freezer door; ordrng 1 LW10839911 (freezer door)"

William L.
OVEN WHIRLPOOL WOS92EC0AS03 "cx needs to have oven made accessible for oven repairs to take place, cx will call back next month"

William L.
DISHWASHER AMANA ADB1400AGW1 "checked all heater functions, Ran diagnostic cycle, instructed cx no water temps & use of rinse aids, found unit operating as designed.

William L.
WASHER MAYTAG MVWX655DW0 "Ran self diagnostics, found no grinding sounds"

William L.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "tightened door handles set screws, reset unit, unit operating as designed."

William L.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Replaced shute plate & auger motor. tested ice dispensing functions, unit operating as designed"

William L.
COOKTOP JENN-AIR JED8345ADB15 "Found no power to unit, reset breakers, found no overload on unit, unit operating as designed."

Tyler F.
REFRIGERATOR KITCHENAID KUIS18NNXS0 Customer stated that the fill tubes in ice maker are full of mold. Customer also wanted me to order another one of each to keep. Removed and replaced fill tubes. Tested all works good at this time.

William L.
OVEN WHIRLPOOL WFG505M0BS3 "Timer reseting , clock not keeping time, intermittent oven lighting. problem. ordered control brd.; ordrng 1 W11126814 (control)"

Tyler F.
REFRIGERATOR GE ZIRS36NMBRH Customer stated that the unit is not cooling. Found restriction in evaporator. Removed and replaced compressor and evaporator. Vacuumed and charged with Freon. Tested all works good at this time.

Tyler F.
RANGE WHIRLPOOL WFG515S0ES1 Customer stated that the right front burner sparks but not igniting. Found burner head is defective. Ordering burner head in stock.; ordrng 1 WPW10515455 (burnr-head)

Tyler F.
RANGE WHIRLPOOL WFE320M0EW Customer stated that the left front burner only the center is working. Ordering element in stock.; ordrng 1 W10823729 (elmnt-surf)

Tyler F.
WASHER MAYTAG MVWX655DW1 Customer stated that the unit is leaving soap residue in the clothes and is very noisy. Explained to customer that residue is caused by too much soap and not using the clean washer cycle. Cycle tested unit and all noises are normal and too specs. Showed customer how to load machine to avoid tangled clothes. Calibrated unit all works good at this time.

Tyler F.
DISHWASHER KITCHENAID KDTM354DSS5 Customer stated that unit is not washing the dishes. Found wash pump is on but not pushing the water. Removed and replaced wash pump and adjusters. Wash pump is humming. Ordering main control in stock.; ordrng 1 W11177740 (ELEC CNTRL )

Tyler F.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Customer stated that the rails for the upper drawer are not closing. Found rails have jammed causing upper drawer to catch on middle drawer and damaging both drawers. Ordering drawers and rails not in stock.; ordrng 1 W10850332 (bracket), 39.78, 1 W10858092 (bracket), 37.09, 1 W10858802 (bin-freezr), 100.58 retail, 1 WPW10493169 (bin-freezr)"

Tyler F.
WASHER WHIRLPOOL n/a Customer stated that the u it would not turn on. Checked for error codes. Not codes present. Calibrated unit and ran cycle tested and normal cycle. All seems to work to specs at this time. Removed and replaced main control because it happens at random. Tested all works good at this time.

Tyler F.
REFRIGERATOR KITCHENAID KRSF505ESS01 Customer stated that water dispenser stopped working after changing filter. Found defective after market filter. Customer to replace filter with whirlpool filter. All works good at this time.

Tyler F.
REFRIGERATOR KITCHENAID KSC23C8EYY02 Customer stated that the unit started to make the noise again from the refer side. Customer had to shut unit down before service call because noise was too much. Ordering thermistor and insulation cover in stock.; ordrng 1 W10316760 (thermistor) and 1 WPW10453428 (fan-scroll)

Tyler F.
REFRIGERATOR KITCHENAID KRMF706EBS01 Removed and replaced user interface and deli interface but interface on deli drawer is still not responding. Has broken wire in the door. Ordering door; ordrng 1 W10815668 (dor-fip bl)

Tyler F.
WASHER WHIRLPOOL WFW85HEFW1 Customer stated that the unit is not draining. Found voltage to the drain pump but not turning. Ordering drain pump in stock.; ordrng 1 WPW10605427 (pump-water)

Steven W.
WASHER WHIRLPOOL WTW4816FW2 "Replaced fill valve. Fill hoses need to be replaced. Fills, agitates, drains, rinses, & spins properly."

Tyler F.
RANGE WHIRLPOOL WFG515S0ES1 Customer stated that the right front burner sparks but not igniting. Found burner head is defective. Removed and replaced burner head still not igniting right away. Ordering burner cap kit in stock.; ordrng 1 WPW10183375 (cap-burner)

Steven W.
WASHER WHIRLPOOL WFW7590FW0 "Ran diagnostics. No error codes found. Load, detergent tested washer. Ran quick test cycle. Fills, washes, drains,and spins properly. Advised customer to use less detergent. Complete."

Steven W.
RANGE - GAS WHIRLPOOL WFG320M0BS3 Ran diagnostics- ok.Found gas connector adaptor leaking at regulator. Advised customer to call plumber. Complete.

Tyler F.
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Customer stated that the ice maker quit working. Found fill tube heater wire broken. Ordering fill tube in stock.; ordrng 1 W10917894 (FILL TUBE)

Steven W.
DISHWASHER MAYTAG MDB4949SHZ0 "DW is not installed yet. Found right hinge not in correct slot, door mount wheel broken. Reinstalled into right hinge, replaced right door mount. Door is closing/ opening properly. Complete."

Steven W.
WASHER MAYTAG MVWB765FW2 "Ran diagnostics. No error codes. Ran auto test cycle- passed. Instructed customer deep fill option will add more water( except on normal or sanitize ). Fills, agitates, drains, rinses, & spins properly. Tested deep fill. Complete."

Steven W.
DRIYER MAYTAG MGDB765FW0 "Ran diagnostics- ok. Tumbling, heating properly at this time. Load tested ok. Instructed customer to use time dry for light loads. Complete."

Steven W.
WASHER WHIRLPOOL CAE2745FQ0 "Ran diagnostics. Had f7e1 error code. Needs shifter, splutch; ordrng 1 W10721967 (drive pulley) and 1 W11212745 (ACTUATOR )"

Steven W.
WASHER WHIRLPOOL WTW5000DW1 "Replaced gear case, wash plate, splutch, belt, capacitor. Ran diagnostics. No error codes. Ran auto test cycle, calibration- passed. Fills, agitates, drains, rinses, & spins properly. Advised customer to call electrician to install single circuit for washer. Complete."

Steven W.
DRYER WHIRLPOOL WGD4950HW0 "Found vent ducting crushed. Advised to call duct cleaning service to clean/ repair venting. Dryer is heating, tumbling properly at this time. Complete."

Steven W.
MICROWAVE WHIRLPOOL WOC54EC7AS03 R & R oven. Replaced microwave appliance manager. Load tested ok. Lower oven is heating properly at this time.

Steven W.
WASHER WHIRLPOOL WFW96HEAC0 "Found f8e1, f5e2 error codes. Cleared error codes. Found non OEM drain hose kinked, pressure switch fault. Needs drain hose, pressure switch, air trap cleaning; ordrng 1 W11281268 (HOSE, DRAIN)"

Steven W.
WASHER MAYTAG MVWB835DC3 "Ran diagnostics. Had f5e1, f5e4, f0e3 error codes. Cleared error codes. Customer still has same issue. White residue on clothes. Fills , starts,, agitates, drains, Rinses, and spins properly. Unit is working as designed. Complete."

Steven W.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Found FC evaporator iced up. Heater circuit 29.7 OHMs. Needs HV control. Power to evaporator motor, not running. Needs evaporator motor; ordrng 1 W11035836 (cntrl-elec) and 1 WPW10464673 (motor-evap)"

Raymond D.
DRYER WHIRLPOOL WGD75HEFW0 "Replaced fuses and tested, unit functions as designed."

Raymond D.
DRYER MAYTAG MGD7100DC1 Upon arrival cx states unit making noise during use. Tested and found rollers seizing. Needs dryer repair kit.

Raymond D.
WASHER WHIRLPOOL WFW8740DW0 Replaced control. Tested unit. Unit functions as designed.

Raymond D.
RANGE JENN-AIR JGS8860BDP Upon arrival cx states unit not bake no in convect. Tested and found convect fan not turning on with supplied voltage and burn marks on control. Needs control and convect fan.

Raymond D.
REFRIGERATOR WHIRLPOOL WRT511SZDB00 "upon arrival unit still has frost. Contacted Scott SR 7723771745 and discussed. Found 4 blade fan in use, needs 6 blade fan. ; ordrng 1 WP2163777 (blade-fan)"

Raymond D.
DISHWASHER WHIRLPOOL WDT720PADM1 Upon arrival cx stated unit not washing. Tested and found sump assembly motor not running. Unit needs assembly; ordrng 1 WPW10671941 (pump&motor)

Raymond D.
REFRIGERATOR WHIRLPOOL WRF555SDFZ "Upon arrival unit had mullion heater lower tab had broken from heater. Replaced heater and tested, unit functions as designed."

Raymond D.
DISHWASHER AMANA ADB1400AGS1 "Upon arrival cx states unit not draining. Also not getting hot and washing dishes properly. Found no codes. Water inlet temp is 115F needs to be at least 125F. Unit draining, Cx doesn’t like drying performance. Has plastic tub. Instructed cx on proper use and care of unit. Unit functions as designed at time of service. Cx doesn’t like unit says it’s a bad brand."

Raymond D.
WASHER MAYTAG MVWX655DW0 "While removing spin basket to replace gearcase noticed spin basket rusting and flaking around gearcase hole. Hub also stripped. Needs washplate, gearcase, hub and basket; ordrng 1 W10528947 (drive hub kit), 1 W10752719 (basket)"

Raymond D.
WASHER MAYTAG MVWX655DW1 Replaced housing. Tested unit. Unit functions as designed.