Local Reviews
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Dane K.
WASHER MAYTAG MVWB855DC Upon arrival the unit was not spinning because the lid was not locking and unit was giving a lid lock fault code. Remove and replace lid lock and tested unit. Unit functions normal now
Dane K.
REFRIGERATOR FRIGIDAIRE LFSS2612TP Upon arrival unit was not making ice and was not dispensing water. Found icemaker burned out and water valve Scylla Noyd not opening. Removed and replaced water valve and ice maker and tested unit. Unit functions normal now
Dane K.
RANGE - GAS GE JGBP35BEA8BB
Dane K.
DRYER ROPER RGD4516FW Upon arrival of the unit would not start. Found drive motor faulty. Removed and replaced drive motor and tested unit. Unit functions normal now
Dane K.
WASHER MAYTAG MVWC415EW1 Upon arrival the unit would not fill with water. Cold water valve would not open. Removed and replaced water valve and tested unit. Unit functions normal now
Dane K.
DISHWASHER KITCHEN AID KUDE70FXSS3 Upon arrival the unit would not drain. Found draining check valve not opening letting water three discharge hose.
Dane K.
DISHWASHER KITCHENAID KUDE48FXSP Upon arrival the unit would not drain. Found drain pump not doing anything. Removed and replaced pump and tested unit. Unit functions normal now
Dane K.
WASHER ROPER RTW4516FW Upon arrival the unit was leaking. Found pump leaking. Removed and replaced pump and tested unit. Unit functions normal now.
Dane K.
WASHER GE GTW330ASKWW Upon arrival the unit was shaking. Found suspension faulty. Removed and replaced suspension and tested unit. Unit functions normal now.; used 1 WH16X26909 (SPRING) from stock
Dane K.
WASHER WHIRLPOOL WTW5000DW1 Unit was not leaking. Unit had a dead control. Unit needs control board.; ordrng 1 W11116590 (cntrl-elec)
Dane K.
WASHER MAYTAG MHW8200FW
Dane K.
WASHER MAYTAG MVWC565FW1 Upon arrival the unit would not wash. Found the unit not liking and giving a lid lock fault code. Removed and replaced lid lock and calibrated and tested unit. Unit functions normal now
Dane K.
WASHER GE GTW330ASKWW Upon arrival unit was not draining. Found drain pump getting voltage but would not activate. Removed and replaced drain pump and tested unit. Unit functions normal now
Dane K.
REFRIGERATOR FRIGIDAIRE LFHB2741PF Upon arrival the unit was not making ice. Found the unit not making ice because the evaporator was iced over and stopped the fan to the icemaker. Unit needs a new air handling kit and new fan; ordrng 1 5303918784 (air handler housin) and 1 5304493604 (fan & gasket kit)
Dane K.
WASHER MAYTAG MVWB765FW0 Unit was leaking oil and loud. Unit needs new gear case.; ordrng 1 W10811956 (drum assembly)
Dane K.
WASHER MAYTAG MVWC565FW0
Dane K.
WASHER WHIRLPOOL WTW8040DW Upon arrival the unit was leaking. Unit was leaking because it had a crack in the drain pump. Removed and replaced drain pump and calibrated and tested unit. Unit functions normal now
Dane K.
DISHWASHER GE PDT760SIF1H "Upon arrival the unit was not washing the dishes well. Field unit and found incoming water was coming in cold. Checked customers filter and it was clogged with slime and sludge. Drain out water and remove filter and screen out of sump and showed customer all the debris in filter, screen, and sump. Instructed customer to clean sump and inside the dishwasher and showed customer how to get hot water to the unit. Unit functions normal"
Dane K.
DRYER GENERAL ELECTRIC GTD42GASJWW Upon arrival the unit would not start. Found the unit with a broken belt. Unit needs a new belt; ordrng 1 WE12M29 (BELT)
Dane K.
REFRIGERATOR MAYTAG MFT2574DEM Removed and replaced ice maker and water valve and tested unit. Unit functions normal now
Dane K.
WASHER WHIRLPOOL WTW8540BW "Unit was making noises in spin cycle and leaking. Found the slide bearing inside the basket and the basket drive hub wore out causing the spin basket to hit outer tub. Outer tub and tub bring cracked due to spin basket hitting them with excessive force; ordrng 1 W10381078 (outer tub), 295.79, 1 W10549509 (basket), 508.48, 1 W10820039 (hub), 17.07, 1 WPW10550152 (ring-tub), 48.31"
Dane K.
WASHER MAYTAG MVWB765FW2
Dane K.
WASHER WHIRLPOOL WTW4816FW Removed and replaced drive pulley assembly and tested unit. Unit functions normal
Dane K.
WASHER MAYTAG MVWC565FW1
Dane K.
WASHER WHIRLPOOL WASHER
Dane K.
WASHER MAYTAG MVWX655DW1 Upon arrival the unit would not advance to the cycles. Unit was giving a lid lock fault code. Removed and replaced lid lock and tested unit. Unit functions normal now
Dane K.
WASHER WHIRLPOOL WTW4800BQ1
Dane K.
WASHER GENERAL ELECTRIC GTW460ASJWW Upon arrival the unit would not drain the water. Found the drain pump was getting voltage but would not activate. Removed and replaced drain pump and tested unit. Unit functions normal now
Bryan D.
REFRIGERATOR WHIRLPOOL KSSC36QTS00 Tried and replaced inlet valve unit would still not work. Techline wants me to order and replace door switch due to no voltage found at switch ordering parts.
Bryan D.
DISHWASHER WHIRLPOOL WDF520PADM7 Cx states u it is leaking from front on left side. Ran unit found spray arm was loose and unit was tilted forward not leveled. Tightened spray arm and leveled unit. Unit is now not leaking. Sent email to cx as request. Did not collect.
Bryan D.
FREEZER KITCHENAID KFIS29PBMS02 There is no ice build on either evap. Ic is on bottom of drawer and freezer. Inspected gasket found small tear along bottom where ice build up is ; ordrng 1 W10407216 (gasket-fip)
Bryan D.
WASHER MAYTAG MVWC416FW0 Cx states unit stated making a weird noise then stopped during cycle. Ran diagnostics got no error codes. During test cycle unit would not spin or agitate. Inspected drive belt and found belt had slipped of motor and cam due to lose cam. Tightened cam and reinstalled drive belt. Ran test cycle. Unit ran and functioned as designed. No dents dings or scratches caused by tech.
Bryan D.
REFRIGERATOR WHIRLPOOL GSS30C6EYW03 Removed and replaced door. Tested ice maker unit is functioning as designed.
Bryan D.
WASHER/COMMERCIA WHIRLPOOL CAE2743BQ0 Cx states washer is making grinding noises. Ran diagnostics and drain pump just kicks on and doesn’t stop. Removed pump found nothing causing noise. Ordering drain pump
Bryan D.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Cx states fridge is getting to cold. Set temps higher and it didn’t help ran diagnostics for thermistor test and it passed ran damper test and it would not shut. Removed and replaced damper. Tested unit. U it is now functioning as designed.
Bryan D.
RANGE WHIRLPOOL WEG750H0HZ0 Cx states cleaning lady accidentally put unit into control lock. Unit would not allow me to unlock. Pulled range away from wall. Unplugged unit. Plugged unit back in and reset to factory setting. Locked and unlocked unit. Unit is functioning as designed. No dents dings or scratches caused by tech.
Bryan D.
DRYER WHIRLPOOL WGD8000DW Removed and replaced gas valve. Tested unit. No signs of gas leak. Informed cx if she notices again to immediately stop using unit and give us a call.
Bryan D.
KITCHEN WHIRLPOOL WFG320M0BW2 Removed and replaced left side panel. Cooktop had a hard time re sitting due to all the bends. Got cooktop to sit still in position. Side panel is taken care of.
Bryan D.
WASHER MAYTAG MVWC565FW1 "Cx states washer is leaving white spots on clothing. Ran diagnostics got no error codes. Tested unit unit ran as designed. Checked in,et valves for debris seeing if this is where it is coming from. Unit is functioning as designed. Instructed cx on proper loading technique and instructed cx on proper soap. Informed cx that the washer does not introduce this whit substance that it’s either the soap or unit being over loaded and soap rests on clothing."
Bryan D.
REFRIGERATOR KITCHENAID KBSD606ESS00
Bryan D.
REFRIGERATOR WHIRLPOOL KSSC48QKS00 Removed ice build up and ice maker. Cycled ice maker ice maker cycled and filled as designed. No dents dings or scratches caused by tech. Cx approves repair at this time.
Bryan D.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Removed and replaced all water lines and reservoir. Unit is not leaking. Cx approves repair. No dents dings or scratches caused by tech.
Bryan D.
RANGE WHIRLPOOL WFG320M0BB0 Cx states broil turns on by itself. Unit was unplugged. As soon as unit was connected to power unit sparked and all went blank ; ordrng 1 W11113908 (cntrl-elec)
Bryan D.
OVEN KITCHENAID KOSC504ESS01
Bryan D.
REFRIGERATOR KITCHENAID KRSC503ESS00 Removed and replaced door. Tested unit. Unit is cycling and filling. Unit is functioning as designed. Cx approves repair at this time. No dents dings or scratches caused by tech.
Bryan D.
REFRIGERATOR KITCHENAID KBSD606ESS00 Removed and replaced compressor. Vacuumed system for 15 minutes. Unit held vacuum. Charged system to specs. Unit is cooling. Told cx if unit does not cool to us a call.
Bryan D.
REFRIGERATOR KITCHENAID KBSD606ESS00 Removed and replaced compressor. Vacuumed system for 15 minutes. Unit held vacuum. Charged system to specs. Unit is cooling. Told cx if unit does not cool to us a call.
Bryan D.
WASHER MAYTAG MVWB835DW Removed and replaced lid lock assembly. Tested unit. Unit is functioning as designed no dents dings or scratches caused by tech.
Bryan D.
WASHER AMANA NTW4516FW2 Cx states the unit was at a loss of power. Tried testing unit in diagnostics and unit would not respond. Checked outlet for proper voltage. Outlet was fine. Removed and replaced control. Calibrated and tested unit. Unit is functioning as designed. No dents dings or scratches caused by tech.
Bryan D.
REFRIGERATOR WHIRLPOOL WRF560SMYM04 Cx states ice build up along bottom of door and drawer in freezer. Inspected unit and found gasket not sealing properly along bottom of door cause if air leak; ordrng 1 W10836785 (gasket-fip)
Bryan D.
REFRIGERATOR JENN-AIR JUD24FCECX Removed and replaced inlet valve. Tested unit saw no leaks. Unit is functioning as designed. No dents dings or scratches caused by tech.
Bryan D.
DRYER WHIRLPOOL GGQ9800PW1 Cx states unit is not getting hot enough to dry clothes. Ran unit and found that unit needs new coils. Unit also has a broken door switch; ordrng 1 279834 (2 coil gas valve set) and 1 WP3406107 (switch-dor)
Bryan D.
WASHER MAYTAG MVWB835DW0 Unit is not finishing cycle. Tried putting unit into diagnostics and unit would not respond. Removed and replaced control. Unit is now functioning as designed. Cx approves repIr. No dents dings or scratches caused by tech.
Andrew P.
WASHER MAYTAG MVWC565FW1 "Drain hose was not set properly. Put hose on correctly. Put unit through diagnostics. Unit is now working by design, is complete.
Andrew P.
OVEN WHIRLPOOL WFG550S0HZ0 Checked unit and found insulation in cabinet exsposed to open flame. Removed side panel and tucked in and secured insulation. Tested burners and ovens ok.
Andrew P.
DRYER MAYTAG MEDX655DW1 Checked unit and found terminal block wired incorrectly causing unit to not heat. Removed terminal block and power cord. Rewired terminal block and reinstalled power cord. Tested unit on it heats fine.
Andrew P.
RANGE WHIRLPOOL WFC150M0EW3 Checked unit and found speak connector to bake element broken. Stripped wire and applied new spade connector. Tested all burners and bake and broil elements in it he’s fine.
Andrew P.
RANGE WHIRLPOOL WFC150M0EW2 "Oven trim door panel is broken and cook top is bent and will not seat. Needs door trim and cook top. ; ordrng 1 8195534 (cooktop), 272.43, 1 W10817433 (trim-vent), 41.41"
Andrew P.
WASHER WHIRLPOOL WTW5000DW "Found broken belt and replaced it. Found loose connection , reset connection. Unit is now working by design and ready to drop off.; used 1 W10808317 (BELT DRIVE) from stock"
Andrew P.
REFRIGERATOR WHIRLPOOL WRS588FIHB00 Checked unit and found evap fan cycling on and off. Fan has 120vac. Removed and replaced evap fan. Unit is cooling fine and makes ice. ; used 1 W11036566 (MOTOR-EVAP) from stock
Andrew P.
WASHER WHIRLPOOL WTW8500DC Checked unit and found belt pulley nut loose and belt came off pulley. Removed pulley cover and added loc time to pulley nut and reset pulley and drive belt. Tested unit and it functions ok.
Andrew P.
RANGE WHIRLPOOL WFE320M0EW0 Glass cooktop is broken on left side. Needs new cooktop
Aaron B.
DISHWASHER KITCHENAID KDFE104HPS0 "Unit wash module is not working , turned op motor seized up , ordered parts ; ordrng 1 W11085683 (pump&motor) and 1 W11305303 (MAIN BOARD )"
Aaron B.
WASHER WHIRLPOOL WTW4816FW2 "Checked operations found out the hot water valve on the house is not working no hot water to the washer as a result , unit wanted hot water and timed out and canceled and drained out as a result , unit works as designed but hot water is needed for the unit to wash correct customer instruct"
Aaron B.
MICROWAVE JENN-AIR JMW3430WP02 Installed main board unit still not functioning correctly went through diagnostics and the programming is missing
Aaron B.
WASHER WHIRLPOOL MHW3505FW1 Customer instruct on proper operations customer was not using HE soap and was using way too much soap and first place the unit would not spin out because of too much soap suds and buys the customer do a cleanup with the clean washer cycle with the affresh start using a HE soap or pods and to use way less then they are use too operating normal at this time
Aaron B.
WASHER MAYTAG MHW7000XG2 "Unit is not reading the pressure switch again and communication error showing up f3 e2 not sensing pressure switch ordered parts ;ordrng 1 W10271980 (harns-wire), 1 W11044559 (hose), 1 WPW10312527 (switch-wl), 1 WPW10442139 (cntrl-elec)"
Aaron B.
WASHER WHIRLPOOL WTW8100BW "Replaced the main bearings wash plate and rotor , tested operations normal at this time"
Aaron B.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Replaced the icemaker tested unit filled operations normal at this time
Aaron B.
DISHWASHER WHIRLPOOL WDT730PAHZ0
Aaron B.
WASHER MAYTAG MVWC415EW1
Aaron B.
WASHER MAYTAG MHW8200FW0 Checked operations the unit works just fine unable to find while it filled up and when it drain unit is working as designed unable to find any issues at this time tested ok
Aaron B.
WASHER WHIRLPOOL WTW5000DW0 "Unit actuator was caused unit not to shift and grinding , replaced the actuator tested operations normal now; used 1 W10913953 (ACTUATOR) from stock"
Aaron B.
REFRIGERATOR WHIRLPOOL WRT311FZDM00 "Replaced the evaporator fan motor and installed the harness and tower kit , tested ops unit will cool correct ops normal now allow 24 hrs to cool down"
Aaron B.
WASHER MAYTAG MVWB765FW0 "Unit stopped draining correct drain motor seized up , replaced tested ops normal now unit is draining correct at this time ; used 1 W10876600 (PUMP-WATER) from stock"
Aaron B.
REFRIGERATOR WHIRLPOOL WRF757SDEM01
Aaron B.
FREEZER WHIRLPOOL WRS571CIDM Duplicate call
Aaron B.
WASHER MAYTAG MVWB765FW0 F7e9. Unit locked rotor and tested and head a grinding when in test shut unit down fount the stator rotor and rubbing what actuated needs new rotor; ordrng 1 W10754161 (motor rotor)
Aaron B.
DRYER MAYTAG MGDB765FW0 "Replaced the front panel left and right hinges strike , tested operations normal at this time door opens and closes correctly"
Aaron B.
DISHWASHER KITCHENAID KDPE234GPS0 Customer states the unitwill not drain. advised customer they need 120° a minimum of hot water port to wash and dry it correctly tested the water is hot as it would get was 114° advise the customer to turn up the temperature in the unit should wash and dry correctly after that
Aaron B.
DRYER MAYTAG MGDB835DW4 Unit is turning the igniter out of sequence and as a result not igniting ordered parts to correct the ignition issue ; ordrng 1 279834 (2 coil gas valve set) and 1 W11133021 (CONTROL) and 1 WP338906 (sensor)
Aaron B.
DISHWASHER KITCHENAID KDTM354DSS4 Checked the dishwasher out looks like A chemical reaction to the rinse aid has caused a orange dust on the dishwasher coming up underneath the dispenser and trails all the way down to the bottom of the dishwasher advise the customer that the rain said more than likely is leaking out at a concentrated amount and causing this electrolysis type of chemical reaction which looks like a orange streak advise customer we need to change out the dispenser and two he rented that has color so we can see how much rinse aid is in the machine and when it is necessary to fill ordered part ; ordrng 1 W10861000 (detergent dispenser)
Aaron B.
DISHWASHER WHIRLPOOL WDT730PAHV0 "Unit was not draining correct , checked the air gap clogged , cleared tested operations unit drained out correctly 3 times operating normal now"
Aaron B.
WASHER AMANA NTW4516FW2 Replace the lower wire harness tested operations unit works as this are now operating normal advised the customer to use way less soap and to not overload the unit unit is working as designed as of now
Aaron B.
REFRIGERATOR KITCHENAID KRSC503ESS01
Aaron B.
REFRIGERATOR WHIRLPOOL WRB322DMHV00
Aaron B.
OVEN KITCHEN AID KODE500ESS02 need to replace the UI board again, ordered part ; ordrng 1 W11086141 (console)
William L.
DISHWASHER WHIRLPOOL KDPE234GPS0 "checked code, found no codes, ran diagnostics mode, unit operating as designed, refered cx to call WP customer care for cycle time info."
William L.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "as per service pointer, S15331 Replaced ice maker, & controls brds with control brd kit, installed IM adapter kit., tested ice maker functions"
William L.
M/W OTR WHIRLPOOL WMH53520CS6
William L.
REFRIGERATOR KITCHENAID KBFN406ESS01 "Found screws stripped in back liner area used for middle shelf rails, ref# 7732838410, WP TL advised to replace screw with # 10 screw"
Tyler F.
WASHER WHIRLPOOL WET4024HW0 Customer complaint is dryer is making a lot of noise. Found drum is very loose. Removed and replaced drum. Tested all works good at this time.
Tyler F.
WASHER WHIRLPOOL WTW8500DC5 Customer stated that unit is leaking water. Cycle tested unit and checked for signs of leak. Could not verify leak but maybe customer spilled bleach when adding. All works good at this time.
Tyler F.
DISHWASHER KITCHENAID KDTE104ESS1 Customer stated that unit is not washing the dishes. Found voltage to wash pump but not cycling. Removed and replaced sump assembly tested all works good at this time.
Tyler F.
REFRIGERATOR KITCHENAID KSC23C8EYY02 Customer stated that the unit started to make the noise again from the refer side. Customer had to shut unit down before service call because noise was too much. Removed and replaced thermistor and insulation cover tested all works good at this time.
Steven W.
DRYER AMANA NGD4600YQ0 "Dryer not heating. Found open thermal fuse. Replaced thermal fuse. Heating, tumbling properly. Advised customer to have vent hood replaced. Complete.; used 1 WP3392519 (THERMAL FUSE) from stock"
William L.
RANGE WHIRLPOOL WFG770H0FZ0 "Found squeaky ignitor switches, ordered ignitor switches for unit; ordrng 1 W11233074 (ignitir switches)"
William L.
ICEMAKER KITCHENAID KUIC18PNTS2
Steven W.
WASHER WHIRLPOOL WTW4715EW1 "Replaced splutch, shifter, belt. Ran diagnostics. Had f7e6 error code. Cleared error code. Fills, agitates, drains, rinses, & spins properly. Complete."
Steven W.
DRYER - GAS MAYTAG LDG7500AAW Flame cuts off after 30 seconds. Found vent duct is restricted. Dryer is working properly. Advised customer to call duct cleaning service. Complete.
Raymond D.
OVEN KITCHENAID KSEG700ESS2
Tyler F.
WASHER MAYTAG MVWB725BW0 "Basket will not come out; ordrng 1 W10518300 (basket), used 1 W10435302 (BEARING) from stock"
Raymond D.
DRYER MAYTAG MGD7100DC1 Installed dryer repair kit. Tested unit. Unit functions as designed.
Tyler F.
RANGE WHIRLPOOL WFG505M0BW2 Customer stated that oven will not heat. Found igniter is glowing but not as bright as it should. Ordering igniter.
Raymond D.
WASHER WHIRLPOOL MHW8200FW0 Delivered dispenser to cx.
Patrick C.
RANGE WHIRLPOOL WFG540H0AS Removed and replaced parts. Tested unit. All operations. Checked good
Patrick C.
WASHER WHIRLPOOL MVWB765FW1 Found the issue to be the unit not getting the water like it should. Just trickles in. Checked errors and found a inlet valve failure and long fill. Verified issue. Needs new valve. Removed and replaced valve. Tested unit. All operations checked good
Patrick C.
RANGE - GAS WHIRLPOOL WFG505M0BB2 Removed and replaced socket and control. Tested unit. All operations checked good
Kevin M.
REFIRGERATOR WHIRLPOOL WRS588FIHZ00 Unit making ice but not dispensing ice. Verified voltage to auger motor but motor not running. Failed auger motor. Removed and replaced auger motor. Tested unit. All tests good.
Kevin M.
M/W OTR WHIRLPOOL WMH32519FS0 Unit not starting and display is dead. I found open 20a fuse caused by stuck door switch. Removed and replaced fuse and door switches. Tested unit. All tests good. ; used 1 WP4375321 (FUSE) from stock
Kevin M.
WASHER MAYTAG MVWC415EW2 I put unit into diagnostic cycle and found error code for motor fault. I tipped unit back and found that the transmission shaft has dropped down 1/4 inch and is allowing transmission pulley to rub on belt cover causing cycles not to finish. Transmission will need to be replaced to correct issue.
Kevin M.
REFRIGERATOR WHIRLPOOL WRF954CIHM00 Unit not making ice. Unit is cooling normally. I put unit into diagnostic and ran ice maker test. Ice maker arm was stuck and giving code for full bucket. I unstuck arm and re ran test. Now giving error for lost home position. Failed ice maker. Removed and replaced ice maker. Tested unit. All tests good.
Kevin M.
REFRIGERATOR WHIRLPOOL WRS325FDAM04
Steven W.
RANGE- GAS MAYTAG MGR6772BDS
Steven W.
DRYER WHIRLPOOL WGD4915EW2 Found door seal coming apart. Needs door seal; ordrng 1 W10906683 (seal-door)
Steven W.
WASHER MAYTAG MVWX655DW0 "Ran diagnostics. Had f0e2 error code. Found fill valve sticking closed (slow fill ), rinse over filling on normal, worn basket hub, gear case bearings worn, wash plate stuck, splutch, belt worn. Needs control, gear case, wash plate, hub, splutch, belt, screw; ordrng 1 W10528947 (drive hub kit) 1 W10721967 (drive pulley) 1 W10752187 (screw) 1 W10902814 (washplate) 1 W11035751 (gearcase) 1 W11127358 (housing) 1 WPW10006384 (drive belt)"
Kevin M.
WASHER WHIRLPOOL WTW4816FW2 "Customer stated unit didn’t spin clothes all the way. I tested unit and found that the belt had made contact with the belt shield which caused speed sensor error. I found that the belt was not on the motor pulley all the way causing belt to ride too low on gearcase pulley. Both gearcase pulley and motor pulleys are tight with no play in either. I put belt on properly and ran unit, belt is staying in place and all tests normal."
Steven W.
WASHER MAYTAG MHW3505FW1 "Ran diagnostics. Found leaking from dispenser/ hose connection. Needs hose, dispenser; ordrng 1 W10575334 (disp.drawer assembly) and 1 WPW10239966 (hose)"
Kenneth M.
REFRIGERATOR FRIGIDAIRE FFHT2032TP2 Found poor cooling due to iced over air duct. Removed back panel and removed ice build up and tested unit. Unit is now working properly. Customer approves functions at this time.
Steven W.
DRYER ADMIRAL ADG7005AWW "Noisy when tumbling. Found idler pulley seizing up, worn belt, rollers. Needs rollers, belt, idler; ordrng 2 WP37001042 (support)s and 1 WP37001287 (bracket) and 1 WP40111201 (belt)"
Raymond D.
WASHER MAYTAG MVWB725BW Upon arrival unit not finishing spin cycle. Tested and found stripped hub. Needs hub.
Kegan N.
REFRIGERATOR FRIGIDAIRE LFSS2612TE "Customer stated beeping coming refrigerator, opened fridge, noticed unit unplugged reset and temperatures had not been adjusted, adjusted temperature, no issues present."
Raymond D.
DRYER MAYTAG MGDE300VW1
Kegan N.
REFRIGERATOR FRIGIDAIRE FFTR18D2QS "Removed and replaced timer, allow 24 hours to cool"
Raymond D.
REFRIGERATOR KITCHENAID KSC23C8EYY02 "Replaced compressor and evaporator. Ran out of oxygen before repair could be completed. Need to return"
Kegan N.
REFRIGERATOR WHIRLPOOL WRS321SDHZ "Customer stated fresh food compartment too cold, temperature set below recommended temp, adjusted and allow 24 hours. Inspected filter, no leak present at time of arrival, customer informed me filter was recently changed, dried water inside filter housing"
Patrick C.
DISHWASHER WHIRLPOOL WDT710PAHZ1 Found the customer having issues with not washing properly. Motor isn’t running. Getting power though. I’ve replaced motor once before. Will need control with the motor replaced; ordrng 1 W11306302 (CONTROL )
Kegan N.
REFRIGERATOR WHIRLPOOL WRF990SLAM02 "Removed and replaced escutcheon, correct fit this time, turned on water, tested, unit working as designed."
Patrick C.
WASHER AMANA NTW4516FW2 Unit stuck in previous cycle when I arrived. The drain pump runs when you plug in unit. Making a really weird noise while agitating and spinning. Coming from the cam and belt. Needs new ones; ordrng 1 W10721967 (drive pulley) and 1 WPW10006384 (drive belt)
Patrick C.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Same issues. No cool due to over frosted evap in fridge section. Calling tech support Dustin 7723831151. Stated to replace the thermistor again and the put the liner tape along back evap cover ; ordrng 1 LINER REPAIR TAPE , ordrng 1 W11033168 (harns-wire)"
Jim S.
REFRIGERATOR KITCHEN AID KRFF507ESS01 Replaced freezer door and rails
Jim S.
WASHER WHIRLPOOL WTW5000DW2 Replaced motor and capacitor. Unit tested ok
Jim S.
OVEN KITCHEN AID KEBK171SSS04 Sensor test good at room temperature. Relay on the manager board is kicking on and off
Patrick C.
RANGE WHIRLPOOL WFG530S0ES1 Ed 7723836320 stated to change the burner caps and to buff out the under side of it ; ordrng 1 W10881749 (cap-burner)
Jim S.
WASHER MAYTAG MHW8200FW0 Detergent sensor was not aligned with the magnet. Aligned the sensors. Unit tested ok.
Jim S.
RANGE FRIGIDAIRE JGSP28BEK2BB Replaced open glow bar ignitor
Kevin M.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "When customer opens right side RC door, the interior lights and control doesn’t light up. When left side RC door is opened, the lights come on. I found voltage to right side door switch but switch is not opening up. Failed door switch. Ordering door switch. ; ordrng 1 WPC3680310 (light switch)"
Jim S.
REFRIGERATOR FRIGIDAIRE FFHB2750TD0 Replaced control board.unit tested ok.
Jim S.
DRIYER GE GTD42GASJ2WW Replaced open ignitor; used 1 WE4X739 (IGNITOR) from stock
Jim S.
DRYER MAYTAG MGDB765FW0 No fault codes in memory. Exhaust vent is clear. Adjusted dryness level up 30%. Customer prefers clothes very dry. Customer instruct on current federal laws and overreach from the EPA.
Jim S.
UPRIGHT / CHEST HAIER IF71CM33NW "Unit has a leak in the seal system, most likely the low side. Found only one row frosting up on the evaporator . Parts are not available for any repair on this model"
Kevin M.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Unit not cooling in RC. I found RC evaporator frozen over causing airflow loss in RC. Unit needs RC evaporator fan motor with harness and main control. Ordering parts. Customer will defrost unit prior to repair. ; ordrng 1 W10843055 (cntrl-elec) and 1 W11033168 (harns-wire)
Jesus C.
REFRIGERATOR WHIRLPOOL WRS331FDDW01
Kevin M.
WASHER WHIRPOOL MVWC565FW0 "Found belt slipping in wash and spin cycles. Tipped unit back and found that the gearcase has leaked a lot of oil and damaged belt, pulley, and shield. Unit will need gearcase, belt, cam kit, and shield; ordrng 1 W10721967 (drive pulley) and 1 W11035751 (gearcase) and 1 WPW10006384 (drive belt) and 1 WPW10427633 (pulley shield)"
Jesus C.
RANGE WHIRLPOOL WFE775H0HZ0
Jesus C.
WASHER WHIRLPOOL WTW4950HW1 Customer states that unit is not washing. Checked unit ran diagnostics and no error codes. Ran manual and automatic test passed. Calibrated unit and waited for customer to load unit. Unit is working as designed.
Kenneth M.
RANGE WHIRLPOOL WFG550S0HZ1 Door glass is needed. Stainless steel is peeling off of glass due to bad adhesive.
Jesus C.
DRYER ELECTRIC WHIRLPOOL MAH4000AWW Customer states that unit is not spinning. Checked unit and found the basket bearings bad.
Jesus C.
REFRIGERATOR WHIRLPOOL WRS315SDHM01 Customer states that handle is loose. Checked unit and found both handles loose. Tighten handles and checked unit. Found the temperature to high. Adjusted temp to ideal. Unit is working as designed
Kenneth M.
REFRIGERATOR WHIRLPOOL WRS586FLDM01 Found auger motor not dispensing crushed ice. Motor is weak and ice will stop up motor. Ordering new auger motor. Also ordering separator. Ice door not closing properly causing frosting in ice bin and under ice bucket. Ordering separator; ordrng 1 W10838126 (door-ice) and 1 W11202789 (MOTOR )
Kenneth M.
REFRIGERATOR WHIRLPOOL WRF757SDEM00 Found unit still not making ice. Checked service pointers and found frosting around ice box to replace display and main board. Ordering parts. Spun it is still not producing ice found ice maker cycling but not filling. Ordering new water valve. ; ordrng 1 W10864269 (cntrl-elec) and 1 W11087201 (heater) and 1 WPW10341329 (water valve assy) and 1 WPW10553630 (escutcheon) and 1 WPW10635022 (adapter)
James M.
DRYER WHIRLPOOL WGD5000DW3 Upon arrival tested unit and found it to be working as intended. Checked and tested unit and found no issues. Customer did not understand wrinkle shield setting. Informed customer of operation and referred back to use and care Manuel. Customer approves.
Kegan N.
REFRIGERATOR FRIGIDAIRE LFSS2612TD "Customer stated unit making loud noise during operation, inspected unit, determined ice forming from freezer lining and dripping onto evap fan assembly, ordering food grade sealant; ordrng 1 5304469950 (sealant)"
Kegan N.
WASHER MAYTAG MVWB725BW0 "Customer stated loud noise during spin, oil on floor, determined bearings worn, tub require replacement with rotor & stator.; ordrng 1 280146 (rotor) and 1 W10381078 (outer tub) and 1 WPW10419333 (stator)"
James M.
OVEN WHIRLPOOL WFG525S0HS1 Tested unit and could not replicate issue at this time. Oven is working as intended at this time and customer approves.
Kegan N.
WASHER WHIRLPOOL WTW5000DW0 "Tool required for repair not in truck, returning tomorrow with tool"
James M.
RANGE JENN-AIR JGRP436WP01 "Replaced sensor and tested unit. Unit now functioning as intended and customer approves. No dents, dings, or blemishes on or around unit caused by technician"
James M.
DRYER WHIRLPOOL WGD8000DW4
James M.
REFRIGERATOR GE GTE21GTHCWW
James M.
REFRIGERATOR JENN-AIR JFC2290VPY5 "Replaced gasket and heated seal. Unit is functioning properly and customer approves. No dents, dings, or blemishes on or around unit."
Isidore A.
WASHER WHIRLPOOL WFW95HEDW0 "Found f3e1 water level error and f6 e3 ACU communication error again after clearing codes. Removed top panel, pressure old pressure switch and ACU control. Cleared air trap no problems found. Installed new new ACU and water pressure switch test washer operation"
Isidore A.
REFRIGERATOR JENN-AIR JUD24FCERS00 "Found ICEMAKER 4317943 broken shut off arm was missing. Removed old broken ice maker and installed new ice maker. Test fill ok ice maker working at this time; used 1 4317943 (ICEMAKER) from stock"
Jim S.
REFRIGERATOR WHIRLPOOL KRFF507ESS01 The rear panel that holds the fan motor and damper in place is bent and causing an air leak. Leak in evaporator ; ordrng 1 W11116006 (evaporator) and 1 WPW10469927 (housing)
Jim S.
REFRIGERATOR WHIRLPOOL KSRE25FHWH00 Bad water valveOrdering parts; ordrng 1 W10408179 (water vavle assembly)
Isidore A.
REFRIGERATOR KITCHENAID KFIS29PBMS03 "Removed old user interface, control board, evaporator cover and fresh food thermistor harness, install new thermistor harness, new user interface and control board. reinstalled evaporator cover. Turn on refrigerator working at this time, job complete"
Jim S.
REFRIGERATOR WHIRLPOOL WRX988SIBE00 The freezer door is bowed at the top allowing air to flow into the freezer; ordrng 1 LW10547318 (dor-fip bl) and 1 W10505516 (trim) and 1 W10625067 (bracket) and 1 W10625068 (bracket)
Isidore A.
DISHWASHER WHIRLPOOL WDT720PADM2 Installed upper rack pivot tine clips and toe panel retainer
Irvin F.
RANGE WHIRLPOOL WEG515S0FV0 "CX says the lower storage drawer is not closing properly. Confirmed. The glides looked like are being scraped when open/close door. Cause of issue, drawer no aligned correctly out the box. All operations and functions normal."
Irvin F.
DISHWASHER KITCHENAID KDPE234GPS0 "Removed panel to access control. Replaced the control. Restored power, ran calibration cycle, passed. Unit is fully operational."
Jesus C.
WASHER WHIRLPOOL WFW72HEDW0 Customer states that unit is not draining. Checked unit and found error codes. Ran diagnostics and passed. Removed back cover and cleared any debris on pump. Pump start making a knocking noise. Ordering pump.F3-E1 Water level system errorF9-E1 long drain; ordrng 1 WPW10605427 (pump-water)
Hector Z.
DISHWASHER WHIRLPOOL WDT720PADM2 Dishwasher displaying an F2E2 code (Lost communication). Checked unit and found loose User Interface connection. Adjusted and tested ok.
James M.
WASHER MAYTAG MVWB765FW0 Found unit with water temp error. Tested unit and found hot water not flowing into unit. Ordering new water inlet valve; ordrng 1 W11165546 (VALVE INLET)
Hector Z.
DRYER AMANA NGD4655EW2 Gas dryer not heating at all. Checked unit and found clogged gas line. Removed restriction and tested ok.
James M.
WASHER MAYTAG MHW8200FC0 Found unit with door sometimes locking and not draining properly. Ordering new drain pump and pressure sensor; ordrng 1 WPW10448876 (switch-wl) and 1 WPW10605427 (pump-water)
Hector Z.
M/W OTR WHIRLPOOL WMH31017HS2
Hector Z.
WASHER MAYTAG MHW8200FW0
James M.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Unit had intermittent light issues in both compartments. Ordering new led board ; ordrng 1 W10830288 (cntrl-elec)
Hector Z.
WASHER MAYTAG MVWC565FW1 Customer having issues with the washer vibrating. Set unit in diagnostic and found no failure codes. Ran an automatic/manual test. There is nothing wrong with this unit.
Hector Z.
DRYER MAYTAG MGD8200FC1 Dryer vibrating too much. Removed front panel and adjusted blower wheel housing. Tested ok. Advised the customer to replace the vent hose for one more flexible to avoid the hose to get kink.
Hector Z.
REFRIGERATOR WHIRLPOOL WRT549SZDB00 Fresh food compartment not cooling. Checked unit and found iced up supply and return air vents. Manually defrosted and tested ok.
Hector Z.
WASHER MAYTAG MVWC200XW2 Washer not draining. Replaced drain pump and ran a diagnostic test. Tested ok.
Hector Z.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Refrigerator not dispensing ice. Checked unit and found clogged ice bucket blades. Adjusted and tested ok.
Isidore A.
WASHER WHIRLPOOL WFW9351YW00 Found boot/bellows WPW10381562 torn leaking; ordrng 1 WPW10381562 (bellow)
George Y.
DRYER MAYTAG MGDB835DW4 Found dryer working ok check for errors no errors on diagnostic ran ok customer concern experiencing burning towels and pillow case. On any low setting per customer spoke to tech line advising customer might be using wrong settings. Instruct customer to be careful what settings selected complete. No dents or dings cause by technician.
George Y.
WASHER WHIRLPOOL MHW3505FW1 Found washer leaking off front bottom door readjusted retested check out ok complete. No dents or dings cause by technician.
Isidore A.
DISHWASHER KITCHENAID KUDS25SHWH0 "Found touch panel W10757838 not working , drains ok if can get to drain; ordrng 1 W10757838 (cntrl-elec)"
George Y.
WASHER MAYTAG MVWC565FW Found washer sensing light flashing reconnected power on board retested check out ok complete . No dents or dings cause by tech.
Isidore A.
REFRIGERATOR KITCHENAID KBFN402ESS02 Shim kit W11171640 missing from order. We’ll need hinges and extension also; ordrng 1 W11171640 (SHIM KIT)
George Y.
OVEN AMANA AGR6603SFW1 Found range working ok right side screw came off reposition reinstallled screw tested ok complete. No dents or dings cause by tech.
Isidore A.
REFRIGERATOR KITCHENAID KRMF706ESS01 Water switch W11087492 getting stuck and ice door W10919724 not closing properly ; ordrng 1 W10919724 (door-ice) and 1 W11087492 (switch)
George Y.
RANGE JENN-AIR JGS8860BDP Found range working properly customer concern when setting oven convection bake broil and bake cycling on and off Spoke to customer unit is doing what is suppose to do complete. No dents or dings cause by tech.
Irvin F.
OVEN WHIRLPOOL WFG55C30HZ0 "Cx says the units oven is not operating. Started the bake and broil separately, the gas opened either igniter lit. Removed rear panel. The DSI,has no ground wire, installed ground test bake/broil failed. Repositioned ground, no change. Replacing DSI, and regulator"
Irvin F.
REFRIGERATOR FRIGIDAIRE LFHT2032TF1 "The fridge is not to temperature Found frozen air channel, and return. Found a failed evap motor the component is receiving 120v but, non-operational ; ordrng 1 242077702 (motor)"
Irvin F.
WASHER AMANA NTW4516FW2 "The cold water solinoid is stuck open, constant leaking into tub. Valve needs to be replaced. The control button is sticking, will replace when valve is ordered. ; ordrng 1 W11210463 (VALVE)"
Irvin F.
DRIYER GE GTD65GBSJ3WS Gas dryer has a cracked spiral ignitor; ordrng 1 WE4X739 (IGNITOR)
Irvin F.
WASHER HOT POINT HTW200ASK0WW "The unit is not operating, pressure sensor failure in diagnostics, also the lock failed. The unit is intermittently irratic, ordering components for replacement. ; ordrng 1 WH18X27754 (CONTROL)"
Irvin F.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 The fresh food door mullion is splitting at the seam. The mullion makes it difficult to close door. Adjust current mullion to allow closure. Replacing part; ordrng 1 WP12722803AP (rail-mulln) and 1 WP12722803W (rail-mulln)
Erick S.
WASHER MAYTAG MVWC555DW
Erick S.
DRIYER GE GTD33GASKOWW Found units drum not turning and not heating due to broken idler pulley. Replaced idler pulley. Retested it and unit is now cycling and heating. Job complete; used 1 WE12X20395 (IDLE PULLEY) from stock
Erick S.
REFRIGERATOR MAYTAG MFD2560HEW "Cycled unit and found units damper door not opening causing it not to cool correctly. Replaced thermistor and control. Retested, Unit is now cooling with no errors, job complete"