Michael M.

whirlpool dryer WGD92HEFC0 Customer states door doesn’t close right. Tech observed latch torx hardware is not tight. Tech tightened latch assembly and door closes and latches smoothly now. Unit ops as intended. Good heat and air flow. Unit ops as intended job complete;

Hector Z.

whirlpool refrigerator WRF57R18DM00 Refrigerator still overflowing the drip pan, found pan more then half way full, siphoned the water out and contacted tech line, he suggested to block the drain tube and let the unit run for days to see if there is a different source of water and lay some towels around the refrigerator to collect the water because now it will come from inside of the refrigerator (Defrost cycle), customer now very worried because it will add more to the wood floor. Unit is not even connected to the water, unit doesn’t have a fill valve.

Hector Z.

whirlpool washer WTW7040DW0 Checked unit and found or bad gear case or bad agitator. Ordered both and reschedule.; ordrng 1 W10775188 (washplate) and 1 W10811956 (drum assy) and 1 W10909670 (nut-spaner), Replaced worn out wash plate. Ran a diagnostic test. Tested ok

Hector Z.

whirlpool refrigerator GS6NBEXRL00 refrigerator not dispensing properly crushed ice and damaged try housing. Checked unit and found worn out crush mechanisms in the ice bucket and crack it try housings. Part #W10140651 and part #2305253US, both of them discontinued.

Jesus C.

whirlpool dryer WTW8240YW0 Customer states that unit is leaking water. Checked unit and found bad bearing. Removed stator,rotor,ring tub, and basket. Removed bearings and shaft. Installed new bearing kit W10435302and assembled unit. Ran diagnostics and passed. Unit is now working as design.

Jesus C.

whirlpool refrigerator WRT311FZDM00 Customer states that unit has condensation on freezer. Checked unit and found ice on the tower and around the liner. Removed rack and tower. Steam out all the frozen ice and reseated the tower properly. Sealed the liner with adhesive on both compartments. Unit is now working as designed

Jesus C.

whirlpool refrigerator WRF767SDEM01 Customer states that unit is leaking. Checked unit and removed back cover found the hose to ice maker valve not inserted all the way in. Cycled icemaker and unit is no longer leaking water. Unit is working as designed

Jesus C.

whirlpool dryer Customer states that unit door is dropping down. Checked unit and found the left side hinge broken. Ordering parts. Removed UI panel and door hinges raised top panel. Removed door and hinges. Installed new parts and assembled unit. Unit is now working as design used W10842413 (hinge) W10842414 WPW10544328 (hinge) WPW10544329 (hinge)

Jesus C.

kitchenaid dishwasher KUDS03STSS0 Customer states that unit door is dropping. Checked unit and found the right side link broken. Gave customer quote and approved. Pulled out unit half way out and replaced links 8194001 (LINK). Assembled unit and tested door. Unit is working as designed

Jesus C.

maytag dryer MEDB755DW2 Customer states that unit shuts off. Checked unit and ran diagnostics found error code. Per techsheet tested voltage on outlet and relays on ACU. Remove UI and removed control board. Installed new control and assembled unit. Ran diagnostics and tested unit. Unit is now working as designed

Hector Z.

WHIRLPOOL WASHER WFW85HEFW1 unit is leaking. Checked unit and ran diagnostics. Remove top panel and inspected any possible leaks. Inspected bellows and drain pump both are working properly. Diagnostics passed and assembled unit. Unit is working as design. F5-E2. Door lock error F8-E1. No water detected entering washer.

Aaron B.

KITCHENAID REFRIGERATOR KBSN608EPA00 Customers concern was the freezer would get to -10° at some point through the day I assured them that the unit was just getting ready to going to defrost cause that’s what it does before it goes into defrost to pull down the freezer section temperatures down to -10 then going to defrost to a sure that there’s a minimal amount of frostbite on the product it’s inside unit is working as designed

Aaron B.

KITCHENAID REFRIGERATOR Unit is not dispensing water and ice make stopped checked the unit no water anywhere water pressure is there needs new valves and filter housing asm ; ordrng 1 W10316760 (thermistor) and 1 WPW10238100 (valve-inlt) and 1 WPW10341320 (valve-inlt) and 1 WPW10394053 (housing), Replaced the water valves and filter inlet asm tested operations normal now water out the door and filled ice maker ops normal now.

Aaron B.

WHIRLPOOL REFRIGERATOR WSF26C3EXW01 Checked the unit ice maker stalled ice maker WPW10251076 needs to be replaced. Replaced ice maker and cleared fill tube , operating ok at this time.

Aaron B.

WHIRLPOOL WASHER WTW5000DW1 Unit cam asm hub nut was missing needed to install a new cam asm to correct the problem , replaced hub asm tested ops normal now unit is working as designed

Aaron B.

kitchenaid dishwasher KUDC20CVSS4 Unit pump and motor asm is no longer working correct minimal water pressure pushing out needs new pump and motor asm. mrs declined to have repaired.

Aaron B.

kitchenaid oven KOCE507ESS05 Installed gasket ops normal , customer mentioned glue on the outer door of oven silicone overage cleared that unit is working as designed now. used 1 W10856596 (GASKET-OVN)

Aaron B.

maytag washer MVWP575GW0 washer doesn’t do anything but fill up with water verified that checked wiring harness to the motor found that the main motor was unplugged plugged in motor calibrated the unit tested operations unit is working as designed now operating normal

Aaron B.

whirlpool washer WTW7500GC0 Unit is working as designed nothing wrong can advise the customer on how to use this machine correctly, trying to do one quilt can cause this thing to get out to the side easy as a result get out of bounds there’s nothing I can do to correct that , customer instructed proper load balance use with same like materials only , other wise tested operating normal

Aaron B.

whirlpool refrigerator WRS571CIDM01 Checked unit found the ice maker thermistor busted off , replaced the ice maker asm , tested unit ops ok now after replaced ice maker W10873791.

Francisco S.

whirlpool refrigerator MFF2258VEW unit was not producing ice. Checked FC temp it is within acceptable range.Inspected ice maker mold found ice in it. Held door switch for a few seconds to see if ice maker would start a harvest cycle. It completed cycle successfully. Adjusted door to make full contact with door switch. Followed up with customer around 5 pm she confirmed she has ice in her ice bin. Unit working as designed.

Francisco S.

maytag washer MVWX655DW1 Found unit unresponsive to any selections on panel. Performed main control test 120 vac present yet control is malfunctioning. Ordering part to complete repair and rescheduling for Friday. Please set it as last call cx is having a procedure done and I agree to do it as my last call.; ordrng 1 W11116592 (cntrl-elec), Removed and replaced part listed, calibrated unit then tested ops unit working as intended.

Francisco S.

whirlpool dishwasher WDT720PADM2 Checked unit found grease build up on tub and sump. Ran diagnostics found no error codes. Checked water temp it reaches 125 degrees. Motor making grinding noise removed and replaced part listed, also advised cx on running hot water on her sink prior to starting a cycle and instructed her on proper cycle selections to achieve desired performance results. Tested ops unit working as intended

Isidore A.

maytag refrigerator MFI2569YEM Checked unit and found frost on FC. After further inspection found that FC door is not sealing properly allowing warm air in the FC and creating condensation that eventually turns into frost. Remove FC tracks and aligned them properly unit is now sealing as intended. Removed excessive frost and asked customer to monitor unit and report any issues with our office. Unit working properly.

Isidore A.

whirlpool dryer WGD96HEAU1 Installed new filter grill lint screen still hanging WPW10516085 up; ordrng 1 WPW10516085 (screen 38.80) Removed and installed new lint filter test ok at this time. Note old filter also working at this time. Customer not home for payment part with tax only; Job Cmpltd

Isidore A.

maytag washer MHW8200FC0 Found and verified bellows WPW10237499 is full of mold, ordering parts; ordrng 1 WPW10237499 (bellow) Removed boot retention spring, inner clip and old bellows. Then installed new bellows, reinstalled inner boot clip and outer retention spring. Test for leaks ok. Washer working at this time.

Isidore A.

whirlpool washer LTG5243DQA Removed top, angled back panel front panel, removed agitator, disconnect washer motor and pump from gear case and bottom base bolts. Removed bolts from gear case to tub and installed new gear case and clutch to tub reinstalled coupler to motor and pump. Reinstalled tub assembly with base plate to bottom of washer and reconnect motor, test for leaks and washer operation ok. Reinstalled front panel and top panels. Washer working at this time.

Steven W.

amana cooktop ACC6340KFB00 Ok to repair per tech line. Replaced element harness, indicator lens, light, clamp. All elements, switches tested ok. Advised not to use oversized cookware, double griddles. Complete used parts 7730P012-60 (indicator lens) W10852510 (light-ind) 7111P002-60 (clamp) W10845396 (harns-wire)

Steven W.

WHIRLPOOL REFRIGERATOR WRF993FIFM00 Ran diagnostics. RC fan noisy, intermittent cooling.Needs evaporator cover/ fan kit, HV control. ordrng 1 W10889841 (cover-evap) and 1 W11169503 (HV CONTROL), RC evaporator iced up. Deiced RC evaporator. Replaced evaporator cover/ fan/ thermistor kit. Unit is cooling properly. Advised customer to wait 24 hours before loading food.

Steven W.

WHIRLPOOL WASHER WTW5000DW1 Ran diagnostics. Had f5e2 error code. Found lid lock not locking. Replaced lid lock assembly. Cleared error code. Ran auto test cycle, calibration- passed. Advised not to use powder detergent. Use HE liquid detergent cap level “1”. Fills, agitates, drains, rinses, & spins properly. Complete.; used 1 W10838613 (LATCH)

Steven W.

WHIRLPOOL MICROWAVE RMC305PVS00 Checked unit and found multiple repairs needed. Ordering parts to complete repair. Provided estimate ordrng 3 W11116592 (cntrl-elec)s and 1 WP4375321 (fuse) and 1 WP4451009 (spring) and 1 WP4452395 (spring), Removed and replaced parts listed, also replaced light bulb.

Steven W.

WHIRLPOOL REFRIGERATOR WRT519SZDW02 Found control cuts off too soon. OHM’d out thermistor- ok. Replaced control box W11223731 (CNTRL). Unit is cooling properly at this time. Adjusted FC air control.

Tyler F.

WHIRLPOOL DISHWASHER WDF560SAFM2 unit will not wash found relay on main control not sending voltage. Removed and replaced main control. Unit now sending voltage but wash pump is not working. Removed and replaced sump. Tested all works good at this time

Tyler F.

WHIRLPOOL DISHWASHER KUDS02FRSS1 door will not close. Found rack out of alignment. Fixed and tested all works good at this time.

Tyler F.

WHIRLPOOL REFRIGERATOR KSC24C8EYY02 the freezer is not freezing and ice maker is not making ice. Found unit has a sealed system leak in the refer evaporator. Parts are still under warranty. Removed and replaced compressor dryer and evaporator. Vacuumed system and charged with Freon. Customer paid labor and service call parts under warranty. All works good at this time.; used 6 134A (REFRIGERANT ), and 1 AF1200 (TUBE EXTENSION)

Tyler F.

WITCHENAID REFRIGERATOR KBSD602ESS01 door seal is torn at the bottom of door. Seal is pinched between door skins. Need to order door. Two man job customer is aware that door may take awhile to get. Removed and replaced refrigerator door tested all works good at this time.

Tyler F.

KITCHENAID REFRIGERATOR KBSD602ESS01 door seal is torn at the bottom of door. Seal is pinched between door skins. Need to order door. Two man job customer is aware that door may take awhile to get.; ordrng 1 W10800782 (dor-fip ss) Removed and replaced refrigerator door tested all works good at this time

Tyler F.

MAYTAG WASHER MVWX655DW1 unit is shaking during the spin cycle. Cycle tested unit, would not go through test. Removed and replaced main control and suspension rods tested all works good at this time

Tyler F.

whirlpool dishwasher WDT730PAHZ0 whirlpool dishwasher unit will not fill with water and keeps going into drain. Found float switch was stuck, was not able to ajust the switch, removed and replace with new switch. Fixed and tested all works good at this time.; used 1 WPW10195039 (switch)

Tyler F.

kitchenaid refrigerator KSSC42QKS01 unit is not cooling. Found sealed system leak. Unit is out of warranty. Quoted for compressor, dryer, heater pan, and evaporator, Customer refused to pay service call after quote said he was never told about COD when I clearly heard the office call to confirm.

Tyler F.

whirlpool washer WFW7590FW0 error code. Removed and replaced pressure switch using WPW10448876 All works good at this time.

Tyler F.

whirlpool washer WTW7300DW1 unit will not finish the cycle. Cycle tested and found error code for inlet temp. Removed and replaced W11165546 (VALVE) tested all works good at this time

Daniel P.

whirlpool washer WTW4815EW1 washer is not going through cycles, found washing machine not draining found defective water pump motor replaced water pump motor tested recalibrated all OK call completed.; used 1 W10876600 (PUMP-WATER)

Daniel P.

whirlpool refrigerator WRS331FDDW01 refrigerator not cooling and fresh food side and lights out. Found LED module shorted found freezer temp OK diffuser door shut, freezer temp set to max, replaced shorted led modules , customer was instructed not to block air passages, see pic air diffuser completely blocked by pizza box , call completed

Daniel P.

amana refrigerator AF12539ERM01 refrigerator not cooling , found evap fan motor not running found freezer door rails broken causing excess ice build up , needs rails and fan assy , replaced evap fan motor and frz door rails verified all ok call completed.; Job Cmpltd used WPW10120018 (slide rail (frz) WPW10120018 (slide) WPW10276647 (motor-evap)

Daniel P.

whirlpool refrigerator WRS321SDHZ01 not dispensing crushed ice removed dispenser checked solenoid tested for crushed ice and cubed ice both working ok , instructed customer to empty ice bin and clean periodically, instructed on removing and reinstalling ice container call completed

Daniel P.

whirlpool dryer WED4815EW1 dryer runs with door open , found shorted door switch replaced and tested checks ok call completed.

Daniel P.

whirlpool washer WTW4816FW2 washer intermittently not completing cycles , ran diagnostics found no error codes , found washer siphoning during diagnostics testing found drain hose too far into drain pipe causing siphoning condition corrected and instructed customer call completed

Daniel P.

itchenaid refrigerator KRMF706ESS01 freezer door not sealing properly found door not closing properly deiced rails and heat treated gasket for a better seal verified door now closing properly call completed .

Daniel P.

whirlpool refrigerator WRF535SMBM00 freezer door not closing properly ice build up, found freezer door gasket separated and not sealing properly heat treated gasket reinstalled verified no air leaks all OK call completed

Daniel P.

Apt manager was unable to locate this range requested call be cancelled

Kevin M.

maytag washer MVWX655DW1 I found that water level was a little low when tested. I put main control into diagnostic and recalibrated water levels in board. Re tested unit. Water levels are now normal. All tests good. Customer upset with the way this unit is designed to operate. ; Job Cmpltd,

Kevin M.

whirlpool refrigerator WRT138FZDM00 Found ice maker fill tube leaking behind evap cover causing moisture build up in airways. When the damper froze over it cracked the knob and evap cover. I fixed fill tube location to stop leak. Removed and replaced evap cover and knob. Tested unit. All tests good.

Kevin M.

Customer said they didn’t call back in for service. They said unit has been working normally. Cancel call. ;

Kevin M.

whirlpool refrigerator WRT518SZFW00 Unit is freezing food in RC. Found out of range thermistor causing issue. Need to replace control box along side the thermistor. Ordering control box and RC thermistor. ; ordrng 1 W10316760 (thermistor) and 1 W11223729 (CONTROL BOX), Removed and replaced control box and RC thermistor.

Kevin M.

whirlpool refrigerator WRT541SZDW00 Found excessive frost build up in freezer causing no cool issue. Per service pointer, a service kit and air tower needs to be installed. Ordering parts, parts in stock at coast. ordrng 1 W10916494 (blade-fan) and 1 W11126274 (air-tower), Found excessive frost build up in freezer causing no cool issue. Per service pointer, a service kit and air tower needs to be installed. Removed and replaced evap fan blade from service kit, applied silicone in all cabinet gaps per service kit, and replaced air tower to provide best sealing. All tests good.

Kevin M.

Customer was not aware of charges and unit was filled with rotting meat and food. I canceled call and notified office. No work performed.

William L.

maytag washer MVWX655DW1 Found code for over suds, cleared code, ran self diagnostics, no codes found, checked water valve , spin, agitate, instructed on normal operations of unit. I.e. loading, soap usage, deep water wash, normal water levels. Ran cycle with, Unit operating as designed

William L.

whirlpool icemaker GSF26C5EXB00 Found ice maker stalled in cycle, Checked ice maker power, cycled ice maker, found ice maker not filling properly, lost voltage to ice maker,cycled power to fridge, got normal voltage to ice maker, ordered ice maker for unit.; ordrng 1 WPW10251076 (icemaker), Found ice maker filling ice bucket with ice, cycled ice maker, all ice maker function working as designed.

William L.

whirlpool washer WFW75HEFW0 Found code F7E9 , Checked power input & output at line filter, led statics on acu brd solid, Checked ohm reading of stator, Tested ok, Ordered acu controller.; ordrng 1 W11201274 (ACU BRD), Found main supply water line hoses leaking on arrival at job. tightened water supply hoses connection at washer, tested for leaks, no water found, Replaced W11201274 (ACU BRD), main control brd, ran self diagnostics cycle, all functions tested ok, turn off water supply to washer

William L.

whirlpool refrigerator WRF555SDFZ03 De-iced light switch in freezer area, instructed customer on frost buildup in freezer area, checked all gasket & bin positions in freezer area, found unit operating as designed.; Job Cmpltd,

William L.

maytag washer MVWB855DC3 Found code F8E1, Tested ok water valves, ran diagnostics cycle, unit operating as designed, instructed cx on using different cycles with manual, ran cycle with towels on normal cycle

William L.

maytag washer MVWB835DW1 Found code for long fill, Found hot water with low flow to washer, opened water valve to washer,cleared codes, ran self diagnostics, instructed customer on error messages, re- checked codes, no codes found, tested water flow to unit, unit operating as designed.; Job Cmpltd,

Cruz B.

WHIRLPOOL WASHER WTW8040DW4 Unit is displaying LF error code. I then installed new pre I’d parts (valve, service kit per service matter) into unit, calibrated and tested unit in a diagnostic test mode it completed wash drain spin lock and unlocked, NO codes found as well no leaks, unit is working as designed

Cruz B.

WHIRLPOOL WASHER WFW8740DW1 Installed new parts (pump water, switch wl latch) into unit. I then put unit into a diagnostic test mode it completed wash drain spin lock unlocked, ck for codes found none as well no leaks, unit is working as designed

Cruz B.

JENNAIR OVEN JJW3830DS02 replace cntrl panel, cntrl is not going into diagnostic, keys on pad are not responding. Ordering part cntrl panel per tl ; ordrng 1 W11232121 (CNRTL PANEL), Installed new part (cntrl panel) into unit. Tested unit in a bake cycle it heated fine, unit is working as designed,

Cruz B.

MAYTAG WASHER MVWB835DW2 UI is not working properly, start button is working has to hold button for a long time, wash time is fluctuating as well, ordering part UI for unit. ; ordrng 1 W11115285 (panel-cntl), Installed new part (panel cnrtl) into unit. I then put unit into a diagnostic test mode it completed wash drain spin lock and unlocked, ck for codes found none as well no leaks, unit is working as designed

Cruz B.

maytag refrigerator MFI2665XEM8 Unit has ice build up on evap cover and coils inside freezer compartment, ordering part motor harness for unit.; ordrng 1 WPW10276647 (motor-evap), Installed new part (motor evap] into unit. I then inspected the following compressor lights cooling temps doors leveling ice and water dispenser gaskets fans are all working fine.

Douglas P.

whirlpool washer MVWC415EW1 Control not functioning well not let any cycle be selected removed and replaced control room calibration unit is now working properly;used 1 W11124822 (CNTRL)

Douglas P.

kitchenaid refrigerator KRFF507EWH01 Unit has bad thermistors removed and replaced harness unit is cooling properly; used 1 W11033168 (HARNESS)

Douglas P.

whirlpool range WFE515S0ES Infinity switch to write front element no matter what is on high remove back panel fan switch to be burnt remove and replace switch unit is working properly; Job Cmpltd, used WP3149400 (SWITCH-INF)

Douglas P.

whirlpool washer MHW8200FC0 Customer states unit stopped and left clothes wet check for codes could not find any codes rain calibration unit ran through all eight steps with no issues found customer did not have soap concentration level set properly on unit unit was adding too much soap also found customer was not leaving door open after use causing unit to get stinky advised customer on proper use and care unit is working properly

Douglas P.

kitchenaid dishwasher KDTE104DSS1 Unit leaking found door gasket was not sealing properly removed replaced gasket unit is no longer leaking; USED 1 W10300924V (GASKET)

Cruz B.

WHIRLPOOL REFRIGERATOR WRX735SDBM03 ice maker is not making ice, then removed bad ice maker and replaced with new ice maker from SP(w10882923), water filled mold, cooling and temps are working fine, cx ok repair; used 1 W10882923 (ICEMAKER)

Ethan S.

whirlpool washer WTW5000DW Upon arriving to customers home customer stated that the unit was not feeling all the way with water I did let customer know unfortunately this will not operate like her old unit I did put unit into diagnostics to check for any fault codes there was no Stored fault code inside of unit I did refer customer back to her use an care guide and I also instructed customer that she needs to separate her laundry test passed on unit job is complete;

Ethan S.

whirlpool washer WTW8500DC0 Upon arriving to the customers home put unit into diagnostics found there to be a few fault codes temperature fault, overload, connection from the main board to the UI needing to order user interface main control and new valve assembly; ordrng 1 W10812418 (cntrl-elec), 204.43(219.76), 1 W10838672 (console), 204.48(219.81), 1 W11165546 (Valve), Replace parts tested unit unit checks good no issues job is complete.

Ethan S.

whirlpol dishwasher KDFE104DBL5 On arriving to the customers home customer stated to units panel went out again tested power to panel panel was getting correct voltage needing to order new paneling control; ordrng 1 W10891665 (panel-cntl) and 1 W10909702 (cntrl-elec), Replace parts tested unit unit checks good no issues job is complete

Ethan S.

whirlpool washer WFW75HEFW0 Upon arriving to the customers home customer stated that the unit was just spinning on last cycle want to said one minute I put unit through quick wash and let unit finish it cycle unit checked out fine with no issues I did put unit into diagnostics before quickwash I had no stored fault codes unit checked out perfectly fine I did install pressure switch PW10448876 (SWITCH-WL) anyways job complete; Job Cmpltd,

Ethan S.

frigidaire refrigerator FFHT1621QW Replaced ice maker IM116000 (ICE MAKER ASSEMBLY) tested unit unit checks good job complete; Job Cmpltd,

Ethan S.

whirlpool refrigerator WRV986FDEM Upon arriving to the customers home customer stated that the unit was not cooling customer got old unit exchanged now his new unit not cooling either customer plugged unit and found unit not to cool neither customers inverter box is bad customer is contacting Lowe’s to get the unit exchanged job complete

Ian B.

whirlpool dryer WED4815EW1 Tech found unit has proper heat and fluctuations at all 3 temps. No failures in the machine found during visit. Advise customer that wall vent May need to be swept to encourage better airflow. Advised customer that long vent will reduce automatic cycle efficiency.

Ian B.

whirlpool washer WTW8900BC0 Tech found drain pump power connector was cut, and not supplying voltage to drain pump. Replaced power connector. Unit now drains and tests good.; Job Cmpltd

Ian B.

maytag dishwasher MDB8969SDM0 Tech found both rack adjuster is broken out of rails. Rails are also missing slide bearings. Need adjusters and rails for repair.; ordrng 1 W10740408 (adjuster L) and 1 W10740410 (adjuster R) and 1 W10752595 (track L) and 1 W10752596 (track R),Installed parts and tested unit. Unit now testing good with no leaks or damage to home.; Job Cmpltd

Ian B.

maytag washer MVWB835DC3 found control rear panel was not assembled. Reassembled control and tested unit in function test. Test passed on all functions and everything is working as intended. Ran unit on normal with mixed load provided by customer. Unit appears to be functioning correctly at time of visit, after control reassembly

Ian B.

maytag dryer MEDC215EW1 Tech found that unit heats and fluctuates normally, but has severe restriction in wall ducting causing almost no air circulation. Advised customer to have wall vent swept by professional to restore airflow and dryer performance. Advise customer that is severely restricted wall vent is also a fire hazard, and not to use the unit until vent is swept.

Timothy J.

KITCHENAID REFRIGERATOR KSF22C4CYY Inspected unit and found frost under the ice container and the evaporator drain is clogged. Defrosted ice chute and ice bin. Deiced drain line. Ran hot water through drain to ensure it is deiced. All water drained through. The auger motor works but it does not drive the auger despite trying to align several times. This unit will need parts for this. Since it has to be assembled inside the door for it to work I can not determine which part are at fault.; ordrng 1 W10803533 (ice-contnr) and 1 W10822606 (motor) and 1 WPW10254073 (washer) and 1 WPW10445798 (shaft), Installed parts. When installing I noted the ice was stuck together and there was a lot of frost under the ice container. Removed dispenser front and shaved gears on the separator for better ice door closure. Unit checks ok. No leaks noted.

Timothy J.

maytag washer MVWX655DW1 Inspected unit and found no fault codes. Ran a service test. Unit passed without fault. Set unit to spin and listed for unusual noises. Currently the unit checks ok. I could not find anything in the pump area or bottom of the tub. Unit checks ok. No leaks noted. Suggested to the customer to take a video that shows me what is happening, what part of the wash cycle it is in and the sound. Try to point the camera where you feel the sound is coming from

Timothy J.

maytag dryer MEDB835DC3 Inspected unit and found there is no supply voltage to the unit. Called WPTS to document. If recalled inform customer that environmental or usage issue are not covered under warranty.

James M.

whirlpool washer WTW5000DW0 customer stated unit make a grinding noise and wouldn’t finish spin cycle. Upon inspection found motor cover had damage consistent with pulley rubbing against cover causing friction and causing unit to stop. Also found pulley nut had loosened and fallen off. Replaced nut and raised feet to allow unit space underneath so pulley cover does not grind. Retested unit and found unit functioning properly after adjustments. ;

James M.

whirlpool dryer WTW7300DW0 Found unit with worn hinges on glass lid not allowing lid to stay in open position while loading laundry. Ordering new lid and hinges. Did not reschedule due to part availability. ; ordrng 1 W10861714 (hinge) and 1 W11023747 (hinge) and 1 W11101059 (lid) and 1 WP8563965 (lid hinge) and 1 WP8572974 (lid hinge), Replaced lid and hinges. Tested unit and lid now closes cleanly and does not slam. Customer approves of function at this time.

James M.

whirlpool dryer WGD4815EW Unit not drying clothes due to clogged air vent under house causing dryer to short cycle heating. Unhooked vent and dryer worked as intended. Customer will contact maintenance to go under house to clear vent

James M.

WHIRLPOOL REFRIGERATOR WRT519SZDM02 Found unit with ice built up in air flow channels blocking air and not allowing fridge to cool. Used steamer to clear ice buildup. Checked control box and found out of date box. Ordering new W11223731 (contrl-box) via service pointer. Changed control box and defrosted unit. Unit now functions as intended. No dents, dings, or blemishes on or around unit.

Enrique R.

WHIRLPOOL RANGE WFG515S0EW1 Replaced the WPW10602001 (VALVE-GAS) on a whirlpool range . The old valve was leaking gas . I checked the unit for leaks . All functions checked normal at time of service

Enrique R.

WHIRLPOOL REFRIGERATOR WRF767SDEM01 RC not cooling . I diagnosed the unit , found a shorted evaporator thermistor . The evaporator frosting up , therefore not cooling correctly . I defrosted the evaporator installed new thermistor . All functions checked normal at time of service . No leaks . ; used 1 W10316760 (THERMISTOR)

Enrique R.

MAYTAG WASHER MVWB835DW3 unit not filling correctly . In diagnostics , f8e1 long fill . I installed a inlet valve W11165546 (Valve). Performed calibration , ran a quick wash cycle test . all functions checked normal . No leaks

Enrique R.

MAYTAG WASHER MVWB835DW0 I diagnosed the Maytag washer . Found f6e2=UI cannot hear ACU , and f6e3=ACU cannot bear UI . Replaced both controls . Performed calibration , ran a rinse/spin cycle . All functions checked normal at time of service . USED W10861510 (CONSOLE) W11100602 (Control)

Erick S.

MAYTAG REFRIGERATOR MFI2570FEZ02 ice maker on/off arm extension broke . Installed new WPW10351019 (EXTENSION). All functions checked normal at time of service .

Enrique R.

WHIRLPOOL REFRIGERATOR WSF26C3EXW01 evaporator frosting up . In diagnostics , found a shorted defrost bimetal . Installed new WPW10225581 (DEFROST BIMETAL) . All functions checked normal at time of service . No leaks . ; Job Cmpltd,

Erick S.

WHIRLPOOL DRYER WTW4800BQ0 Cycled unit and found it shifter and motor failt causing unit not to wash. Found bad trac shifter. Replaced it but now motor won’t engage,. Found broken wire in harness to motor causing it not spin. Unit will need new harness, ; ordrng 1 WPW10635156 (harns-wire), Installed new part on unit. Retested it and it passed all tests with no errors. Job comp;

Erick S.

ge washer GTW330ASKWW Found unit with pressure fault. went through diagnostics, cleared out drain port with drill bit. Retested unit and unit cycled and filled with no errors job comp

Erick S.

frigidaire refrigerator FFTR1515LW Cycled unit and found bad connector to defrost timer causing it not to cool. Repaired connector and secured main harness. Retested unit and unit is now powering on and cooling. All functions are now working. Job comp.

Erick S.

FRIGIDAIRE REFRIGERATOR LGHB2867PF Found ice maker heater not coming causing it not to dispense ice. Replaced ice maker. Retested it and it passed all tests with no errors. Job comp; Job Cmpltd, USED 1 5303918493 (FREEZER ICE MAKER)

Erick S.

FRIGIDAIRE REFRIGERATOR LFSS2612TE0 Found drawer not aligned correctly causing it not slide correctly. Realigned drawer and it now opens and closes. Ice maker double filling causing extra water at the bottom of bin causing it to leak. Repalced 241798231 (Icemaker). It passed all tests with no leaks. Job complete;

Erick S.

Erick S.

FRIGIDAIRE REFRIGERATOR FFHT1814TW0 Cycled unit and found unit within normal temperature. Cycled defrost and found board not sending any voltage. Heater not coming causing it not to go into defrost and over cool. Replaced control assembly.retested unit and unit passed all tests with no errors. Job comp

Erick S.

WHIRLPOL REFRIGERATOR KRFF707ESS0 Cycled unit through diagnostics and found 7nit with e2 error causing no ice production. Replaced ice maker. Retested it and it cycled and filled with no errors. Job comp; used 1 WPW10764668 (ICE MAKER)

Kenneth M.

WHIRLPOOL WASHER WFW96HEAU0 Found mold in washer bellow. Installed bellows that customer supplied and tested unit. Unit is working properly. No dents dings or blemishes on or around u not caused by technician.

Kenneth M.

whirlpool dryer WGD96HEAU2 Customer wanted unit checked over, opened up, and cleaned out. Opened unit and vacuumed ducting found rollers wear. Replaced dryer repair kit and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician; used 1 4392067 (DRYER REPAIR KIT)

George Y.

whirlpool washer MHW5100DW0 Found washer with error f8e1 no water detected reclear code retested check out ok per customer had hot water off return on tested ok complete . No dents or dings cause by tech.

George Y.

amana dryer NGD4655EW2 Found dryer not drying found blower wheel off reconnected retested check out ok complete . No dents or dings cause by tech .

George Y.

whirlpool refrigerator WSR57R18DM01 Found refrigerator working ok customer instruct that is normal sound on refrigerator complete. No dents or dings cause by tech

Dane K.

ge washer GTWN5650FWS Upon arrival unit was making a horrible noise. There was water in the bottom of the tub as well. Found drain pop up making a bad noise and not pushing water out. Removed and replaced WH23X10043 (pump) and tested unit. Unit functions mormal.

Dane K.

FRIGIDAIRE REFRIGERATOR FFTR1821TW Upon arrival unit evaporator repair kit tested unit. Unit functions normal now. used 1 IM116000 (ICE MAKER ASSEMBLY)

Dane K.

FRIGIDAIRE DISHWASHER FBD2400KW11B Upon arrival the unit was leaking from the dishwasher door. Found the lower door gasket torn. Removed and replaced door gasket and tested unit. Unit functions normal now; used 1 5304500204 (SEAL)

Dane K.

kitchenaid dishwasher KUDS35FXSS1 Upon arrival the adjusters were broken. Removed and replaced W10712394 (ADJUSTER) and tested unit. Unit functions normal now.

Dane K.

kitchenaid dishwasher KDTM404EWH3 Upon arrival the unit was not filling with water the motor would turn and no voltage would ever go to water valve. Unit needs new control board and new float switch; ordrng 1 W10734532 (float switch) and 1 W10913613 (cntrl-elec), Removed and replaced electric control and float switch and tested unit. Unit functions normal

Dane K.

whirlpool refrigerator WRX735SDHV Upon arrival it was not making ice. Ice maker would not harvest when jumped. Removed and replaced ice maker and tested unit. Unit functions normal now; Job Cmpltd, used 1 W10882923 (Icemaker)

Dane K.

Unit needs new control board. Covering parts using special Xcode; ordrng 1 W10445519 Installed control board and tested unit. all functions normal.

Dane K.

frigidaire refrigerator LFSS2612TE6613699241 Upon arrival unit was not cooling. Found compressor not running. Found compressor start device burned up. Remove and replace start device and tested unit. Unit functions normal; used 1 297259510 (STARTER)

Bryan D.

whirlpool range WFG540H0ES1 Upon arrival customer states burner will not light. Inspected caps. Found caps were on wrong burner heads. Moved caps. Tested unit. Unit functioning as designed. Customer approves repair. No dents dings or scratches caused by tech.

Bryan D.

MAYTAG WASHER MVWB835DW3 water is leaking even when unit is not in use. Removed to panel found water leaking from both the inlet valve and the housing. Ordering new valve and housing. ; ordrng 1 W11165546 (VALVE INLET. ) and 1 W11172234 (HOUSING ), Removed inlet valve and water housing. Replaced parts. Tested unit. Unit functioning as designed. Found no leaks.

Bryan D.

kitchenaid refrigerator KRFF305ESS00 Upon arrival customer claims door is not sealing properly. Inspected door seal. Door just bounces off unit and doesn’t seal at all. Ordering new door seal. ; ordrng 1 W10830162 (gasket-fip) Removed and replaced door seal. Heated seal to mold. Instructed cx to leave door shut for 1 hour to mold. No dents dings or scratches caused by tech.

Bryan D.

whirlpool washer WTW8500DC1 Upon arrival white residue on clothing and poor wash times. Ran diagnostics got no error codes. Ran test cycle. Unit functioned as designed found service pointer SP# W11042572 for the residue on clothing. Removed and installed new control kit W11111464 . Calibrated and tested unit. Unit functions as designed. No dents dings or scratches caused by tech

Bryan D.

kitchenaid refrigerator KBSN608ESS00 Customer states fridge side gets warm about up to 50 degrees then cools down. Inspected all fans and compressor everything running as designed. ordering both control boards WPW10200659 (CNTRL-ELEC) W10830288 (CNTRL-ELEC)Removed and replaced both controls. Unit cooling as designed. No dents dings or scratches caused by tech

Bryan D.

maytag washer MVWB835DW3 Upon arrival customer states poor wash and white spots on clothes. Ordering new control and panel. Unit would not go into diagnostics. Did not reschedule due to part availability. ; ordrng 1 W11115285 (panel-cntl) and 1 W11170706 (CNTRL) Removed And replaced control and control panel. Calibrated and tested unit. Unit now functioning as designed. No dents dings or scratches caused by tech

Billy J.

whirlpool washer WTW8500DC0 F3e2 f7e5 f2e1 f3e2 apon arrival customer stated unit making noise found on some cycles motor is hitting drip pan lowered legs retested job complete unit has no error codes at this time

Billy J.

kitchenaid dishwasher KDFE104DSS4 Apon arrival customer stated unit was not draining found air gap was restricted cleared retested job complete

Billy J.

maytag washer MVWC416FW1 Unit is in a nail salon / hair salon commercial setting instructed customer unit is not under any warranty do to where unit is located I checked unit for error codes and none customr states they only use unit about 3 times a day I noticed load they were running was overloaded found gearcase leaking oil quoted customer he declined repair said hippopotamus should honor warranty this is going to keep happening. job complete

Raymond H.

whirlpool range WEG745H0FS0 Upon arrival unit turning off and have to reprogram the unit. Inspected and found no fault codes. Unit heated to temp, I showed customer temp of oven Checked for voltage coming in and had 118.7 VAC. checked the display and wiggle wires. All checks out good. Customer most likely having brown or black outages causing issue. Unit functions as designed at time of service.

Raymond H.

Upon arrival unit won’t open. Got unit door open and tested door latch. Latch is faulty. Replaced door latch and tested. Showed customer unit is working as designed.; Job Cmpltd, used 1 WPW10443885 (LATCH)

Raymond H.

Upon arrival cx complaint was oven handle getting too hot and the door not closing. Per TP if the unit has no model or serial we can’t work on it

Patrick C.

MAYTAG WASHER MVWB835DC2 Found the unit having issues with a noise while in ops. Checked the unit out and found gear case bad. Spun basket by hand and it made loud grinding. Ordering wash plate and screw as well. Stuck on drive shaft ; ordrng 1 W10752187 (screw) and 1 W10811956 (drum assy) and 1 W10902814 (washplate), Removed and replaced parts tested unit. All ops checked good ; Job Cmpltd

Patrick C.

KITCHENAID RANGE KSGG700ESS1 Found the unit f2e1 stuck key error. Cycled power and code stil popped. Needs new panel. Removed and replaced W11034208 (MAIN CONTROL) tested unit. All ops checked good ; Job Cmpltd

Patrick C.

WHIRLPOOL REFRIGERATOR WRX735SDBM0 Found the unit dead when I arrived. Compressor not running. Turned on cooling at control panel and start device just clicked. Never started compressor. Removed and replaced start device. Tested unit all ops checked good USED W11092533 (Start Relay) WPW10276647 (MOTOR-EVAP)

Patrick C.

WHIRLPOOL REFRIGERATOR WRF993FIFM Found unit not cooling efficiently in the fresh food portion. The evap in the section is over frosted causing cooling issues. Looked up control version and it was proper. Checked defrost sensor, and it was positioned wrong. Needs new cover; ordrng 1 W10889841 (cover-evap), Removed and replaced part. Re-positioned sensor. Tested unit. All ops checked good

Patrick C.

whirlpool refrigerator GI6FARXXY07 Found the unit having issues with no ice production. Looked at ice maker and it’s the old style ice maker. Removed and replaced with kit W10882923 (Icemaker). Approved. Tested unit. All ops checked good

Patrick C.

whirlpool refrigerator WRX735SDHZ00 Found the customer having issues with the filter no being able to be removed. Filter was stuck in housing. Couldn’t pull down had to pry out and twist off. Customer wouldn’t have been able to do so. Replaced the provided filter from customer. Ran 2 full pitchers of water. All ops checked good

Patrick C.

ESTATE WASHER TAWX700JQ1 Found the washer full of water when I arrived. Lid switch was physically broken by site. Falling apart. Needs lid switch. I drained water out and the transmission is loud needs new one ; ordrng 1 3360629 (gear case) and 1 3949247V (switch-plg), Removed and replaced parts tested unit all ops checked good

Patrick C.

WHIRLPOOL REFRIGERATOR WRX735SDBM Found the customer having issues with the unit not letting in water and valve chatters. Checked noise first and valve is noisy. Needs new valve. But water supply is bad. Removed and replaced valve. But customer needs plumber to get water to unit ; Job Cmpltd,

Danny G.

WHIRLPOOL REFRIGERATOR WRX988SIBM01 Unit is not cooling and that’s why it’s not making ice Client is upset Client paid for service call Provided cod estimate to client ; ordrng 1 8201675 (compressor) and 1 W11116006 (evaporator) and 1 WPW10608485 (evaporator), Not cooling Replaced compressor and evap Completed sealed system repair No leaks found Ran cooling test Both evap build up frost pattern and started to coolAdvised to allow 24hrs for unit to reach proper temp Reinstall fridge inside garage Unit is working properly

Danny G.

KITCHENAID DISHWASHHER KUDE70FXPA5 Cx says unit will not power on or work.Open door and 1 HR wash cycle is illuminated but UI is completely unresponsive and cannot change cycles.Tech sheet says replace control when UI and brain are dead after resetting power to unit.Diagnosed bad control W10473197 Tech removed DW door and control does not match the control provided.New UI P/N WPW10481151Unknown part arrival. Office please schedule return visit.This cx has no service in her home. iPad does not work either; ordrng 1 WPW10481151 (panel-cntl), No power on control panel Provided cod estimate to client Service call was paid on 1sr trip Parts are going to be scode per mngr Labor 125.00Total 125.00Client to get unit repaired Replaced control panel Reinstall wood door panel Door is opening and closing properly Ran a self test cycle and unit completed with no issues

Danny G.

whirlpool range KDRS505XSS04 Broken shaft and burners won’t turn to on position Found 2 faulty valve and 1 broken valve Need to order manifold assy. ordrng 1 WPW10204705 (manifold), Replaced manifold Check for gas leaks None found All burners are working and lighting properly No gas leaks Unit is working properly ; Job Cmplt

Michael M.

This is a separate issue. Third time to visit unit with different issue each time. Cx is extremely rude and verbally abusive towards tech and product.Cx states unit stopped on spin mode and the latch would not unlock.F5E3 - Lid Latch Fault stored in controlRemoved and replaced lid latch. Tested latch manually several times and ran auto service test and passed with no issues.Cx again called unit a lemon and wants a new unit for replacement.

Michael M.

maytag dryer MGDC215EW2 Customer states dryer takes really long time to dry. Tech feels heat but clothing is damp. Used test kit, along the service Tech found large accumulation of lint built up inside hard piping inside home. Removed large portion and dryer vent now has air flow. Advised customer that dryer will work temporarily but to have dryer exhaust vent serviced ASAP. Unit currently ops as intended with much better performance. used 1 W11224254 (TEST KIT)

Michael M.

maytag washer MHW8200FW0 customer states cloths are still wet at end of cycle and codes flash.F9e1- long drainF3e1- water level system errorF5e4- door not open between cycles Tech has minimal flow from drain. Removed rear panel and found large built up of dryer sheets Balled inside. Removed and replaced drain pump WPW10605427 . Ran auto service test unit ops as intended job complete; Job Cmpltd

Michael M.

whirlpool refrigerator GD5SHAXLB01 Ice obstruction frozen solid inside door chute.Tech removed ice bin and cleared all built up ice from ice bin and door chute. Door chute now operates and dispenses ice cubes. Advised customer she has freezer over packed and creating cold spots. Customer is minimizing freezer food to help give sufficient air flow around freezer cabinet.Tech observed good frost pattern on evap, no ice build up around drain, all fans operate and damper door operates. Unit is operating as intended with no further issues. Job complete;

Michael M.

maytag dryer MGD8200FW0 Customer requested dryer be inspected as it wasn’t drying clothes all the way. Tech found dryer vent was knocked off dryer vent and was blocking flow. Tech installed dryer vent and removed blockage. Unit has proper flow and will have much better performance. Unit ops as intended job complete; Job Cmpltd,

Francisco S.

whirlpool dishwasher WDF330PAHS0 Customer states when he open all way down the door it not stay open. Checked unit and found nothing wrong, when he door is fully open the two springs attached to the hinges they will bounce the door back because the lightness of he door. Contacted tech line and he said this is the way this door is

Francisco S.

KITCHENAID OVEN KODE507ESS02 Replaced control panel and the appliance manager W11093251 (panl-cntrl) W11179310 (COMPUTER BOARD) . Tested ok.

Francisco S.

WHIRLPOOL REFRIGERATOR WSF26C2EXW01 Unit still having condensation in the fresh food compartment under specially in the damper area. Checked door gasket and found a gap in the left bottom corner, corrected the gap with the heat gun and permanent gum, also were the water line goes into he cabinet. This time the condensation was smaller then the previous visit. Contacted tech line to document it.

Francisco S.

KITCHENAID FREEZER KBSN608ESS01 Checked unit and found some ice buildup on the evaporator panel. Manually removed the frost and adjusted freezer door gasket.

Francisco S.

kitchenaid refrigerator KBSN608ESS01 Customer unable to change the temperature in the display. Checked unit and found a computer glitch. Removed power to the unit for 10 min to reset the control, restart the power again, now the whole control panel is working. Tested ok.

Francisco S.

WHIRLPOOL REFRIGERATOR WRT541SZDW00 Checked refrigerator and this time is doing better then the last visit after sealed all the gaps in between the liner and the cabinet, but still leaking water through the right hand side return vent. This time I noticed a gap in the top left hand side corner. Removed both doors and added a washer to lift fresh food door to correct the gasket gap. Contacted tech line and he suggested to replace the thermostat thinking that one of the reasons why the unit is building up to condensation is because is getting too cold, the thermostat was replaced recently.

Jesus C.

maytag washer MVWC400XW0 Customer states that unit is not advancing cycle. Checked unit and found error code. Ran diagnostics and passed. Also found the gearcase bearing making a loud noise. Ran manual test and calibrated unit. Customer will call back if he wants unit gearcase replaced.

Jesus C.

KITCHENAID REFRIGERATOR KRFC300ESS01 Customer states that unit seals are torn. Checked unit and found the seals bad. Replaced all gaskets W10571967 and conformed to unit. Unit is working as design.

Jesus C.

KITCHENAID MICROWAVE KMBS104ESS02 Customer states that unit inner door gasket is bad. Checked unit and found gasket in normal conditions. Pulled unit door out for box and found the same gasket conditions. Customer stated that the gasket was sealed together. Called tech line and verified the conditions of the door gasket/seal. Tech-line advised not to replaced door. Unit is working as design.

Jesus C.

WHIRLPOOL FREEZER WRX735SDHZ00 Customer states that unit is showing an error code. Checked unit and ran diagnostics. Customer needed unit lower so he can pulled out and clean it. Customer had a power outage and that what the error code. Unit is working as designed

Jesus C.

WHIRLPOOL DISHWASHER WDTA50SAHZ0 Customer states that unit upper rack is dropping. Checked unit and found the adjuster broken. Removed rack and adjuster installed new one. Assembled unit and tested. Unit is working as designed used 1 W10712395 (ADJUSTER)

Jesus C.

kitchenaid refrigerator KDFE104DWH5 Customer states that unit is not advancing. Checked unit and ran diagnostics no error codes found. Diagnostics completed without any faults. Customer instruct on usage and maintenance. Unit is working as designed

Jesus C.

KITCHENAID REFRIGERATOR KRFC300ESS01 Customer states that unit doors are not leveled. Checked unit and found the right side door lowered. Removed grille and raise right side brake roller reinstall grille. Unit is working as design.

Jesus C.

WHIRLPOOL DRYER WGD8500DW3 Customer wanted service on unit. Checked unit and ran diagnostics found error code. Checked the vent with airflow meter and passed. Unit is working as design.F2-E1. UI stuck Job Cmpltd,

Aaron B.

WHIRLPOOL FREEZER KRFF305ESS00 unit freezer door handle loose removed and Tighten down the screws and then reinstall the door handle unit is working as designed as to the freezer door seals unit is working as designed advise customer to open and close with her hand in the middle at all times

Aaron B.

WHIRLPOOL REFRIGERATOR WRS325FDAW04 Customer canceled the call at the door

Aaron B.

KITCHENAID DISHWASHER KDFE104DSS3 Checked operations unit main pump motor was seized up as result was not pumping water change out the pump and motor assembly WPW10605057 unit is working as designed now

Francisco S.

WHIRLPOOL REFRIGERATOR WRF560SEYM01 Checked unit found ffc thermistor cover popped off, repositioned thermistor and cover, also adjusted right ffc door handle, unit now working as intended,

Francisco S.

WHIRLPOOL REFRIGERATOR WRS571CIHZ00 Checked unit found diffuser and cover damaged. Removed and replaced parts listed. Entered diagnostics test 3 fan and air diffuser unit is working as intended.; W11164593 (Diffuser) WPW10457603 (COVER) W10893232 (Cover) WPW10457601 (SUPPORT)

Francisco S.

Cx complaint that FC door cracks open a bit when she or her kids slam ffc door. Inspected gaskets they are sealing properly. Adjusted front feet so unit can be slightly tilted back so door will close when slammed. Contacted tech line to check if there is any other possible adjustments to solve issue, there is not. Cx was not satisfied. Also informed cx her freezer compartment was overly packed with food items and explained to her how this can cause issues due to air not being able to flow inside FC. Cx also complaint unit has rust stains on top right hand corner of FC door took picture on sr quick pic informed cx I cannot get that off unless we change the door. She stated when she removed the factory sticker the rust was underneath it, I informed her I’d document that with wpl.Sr#77226190

Francisco S.

kitchenaid refrigerator KSCS25INSS00 Checked unit for leaks inspected back of unit could not find a leak. As I inspected the front of the unit found leak right by quick connect fitting in the front. Water line was damaged. Removed damaged portion of hose and re did connection at quick connect.

Isidore A.

JENNAIR REFRIGERATOR JF36NXFXDE01 Found inverter getting 120vac and 2-3vdc compressor not going on ordering inverter W10645666; ordrng 1 W10645666 (invrtr-box), Customer no longer needs service, received replacement refrigerator, parts being sent back.

Isidore A.

WHIRLPOOL DISHWASHER WDP370PAHW0 Found no power to control checked power cord harness wire terminal not all the way in, reinsert terminal on power cord, start dishwasher ok, test operation ok at this time.

Isidore A.

whirlpool dishwasher WDF520PADM7 Found dispenser catch broken, removed outer door panel and old dispenser. Installed new dispenser WPW10671905, test for leaks ok. Test dishwasher operation, ok at this time ;

Isidore A.

WHIRLPOOL WASHER WFW94HEXW1 F8 e2 dispenser motor WPW10352973 error verified f6 e1 ccu communication error not verified , dispenser motor was not finding position on 2nd test position ran a another test found dispenser motor finding position. Checked connection ok at D16 connector.At this time dispenser started to work. Found vent hose WPW10568614 off tub not staying put. Parts ordered; ordrng 1 WPW10352973 (switch-dis) and 1 WPW10568614 (hose) Removed top panel , old dispenser motor and vent tube, installed new dispenser motor and vent tube test motor operation ok , test washer operation ok at this time.

Steven W.

MAYTAG WASHER MVWX655DW1 Found lid broken on right side hinge area. Part sent from other company. Replaced lid, lid switch strike. Ran diagnostics. No error codes

Steven W.

WHIRLPOOL REFRIGERATOR WRS321CDBM00 Found ice maker dripping onto evaporator fan motor. Needs ice maker. Cleaned plugged condenser. Needs de icing. Allow extra time.; rqstng P&A on 1 WPW10300022 (icemaker), Deiced evaporator fan motor area. Replaced ice maker. Cycled ice maker. Ice maker is working/ filling properly. Unit is cooling properly. Reset controls. Complete

Steven W.

WHIRLPOOL WASHER WFW7590FW0 Door locked. Manually unlocked door. Ran diagnostics. Had f3e1, f8e1 error codes. Cleared error codes. Reset pressure sensor. Ran quick test cycle- passed. Advised not to use powder detergent. Only HE liquid detergent. Fills, washes, drains, & spins properly.

Steven W.

WHIRLPOOL REFRIGERATOR WRT138FZDW00 OHM’d out RC thermistor. 10.5 K ohms. Food freezing in RC . Replaced control box W11223731. Unit is cooling properly at this time. Advised customer to wait 24 hours before loading food. Complete.

Steven W.

WHIRLPOOL DRYER WGD4800XQ4 Found worn timer heat contacts, open cycle signal switch. Needs timer, PTS/ signal switch.; rqstng P&A on 1 WPW10117655 (relay-pts) and 1 WPW10185981 (timer)Replaced timer, PTS switch/ relay. Dryer is tumbling, heating properly. Cycle signal is working properly. Timer is advancing properly.

Steven W.

MAYTAG REFRIGERATOR MFX2570AEMO Found ice maker leaking. Replaced ice maker kit. Cleaned condenser. Adjusted compressor tubing. Ran diagnostics. Ok. Unit is cooling properly at this time. Allow 2-3 days for ice, 3-4 days to fill container. Complete.

Tyler F.

KITCHENAID OVEN KODE300ESS00 after self clean the oven shut off and lost power. Found open thermostat and thermal fuse. Removed and replaced thermostat and fuse. Tested all works good at this time

Tyler F.

WHIRLPOOL DISHWASHER WDT730PAHZ0 unit will not fill with water and keeps going into drain. Found float switch was stuck, was not able to ajust the switch, removed and replace with new switch. Fixed and tested all works good at this time.; used 1 WPW10195039 (switch)

Tyler F.

roper dryer RGD4516FW0 the dryer is making too noise. Took dryer apart and reassembled. Noise is gone. All works. Good at this time.

Tyler F.

whirlpool washer WFW7590FW0 error code. Removed and replaced pressure switch using WPW10448876 All works good at this time

Tyler F.

whirlpool washer WTW7300DW1 unit will not finish the cycle. Cycle tested and found error code for inlet temp. Removed and replaced fill valve W11165546 tested all works good at this time

Tyler F.

whirlpool dryer WGD8900BC0 unit is not heating and check vent light is on. Found restricted vent. Customer to have vent cleaned and explained that light will always be on because the vent is long. All works good at this time

Tyler F.

whirlpool dryer WGD8900BC0 unit is not heating and check vent light is on. Found restricted vent. Customer to have vent cleaned and explained that light will always be on because the vent is long. All works good at this time

Daniel P.

whirlpool dishwasher WDT720PADM1 dishwasher did not ui light found broken wires at junction box in dishwasher repaired and tested all ok call completed

Daniel P.

maytag dishwasher MDB7749AWM2 not latching , found several area retainers on console broken inc handle retainer needs new console est to repair.

Daniel P.

maytag oven CWG3100AAB25 oven not heating , found igniter not glowing found 120 v at igniter, replaced igniter 74007498 and tested all ok call completed.; Job Cmpltd

Daniel P.

whirlpool refrigerator WRF767SDEM01 Refrigerator fresh food section not cooling properly found frozen over fresh food evaporator needs new thermistor will order.; ordrng 1 W11033168 (harns-wire), installed new thermistor and fan assy verified overall operation al ok call completed.

Daniel P.

Customer complaint refrigerator freezer door not sealing properly found small gap a top of gasket heat treated gasket , no tears or separation see pic taken , sealed small gap in lower rt freezer cabinet with silicone, verified proper seal instructed customer call completed.

Kevin M.

WHIRLPOOL REFRIGERATOR WRS325FDAM04 Lights dim and not coming on. Found shorted led module in FC and RC. I removed and replaced led modules. Tested unit. All tests good USED 2 WPW10515057 (light)s WPW10515058 (light)

Kevin M.

WHIRLPOOL REFRIGERATOR WRX735SDBM00 Unit has been leaking into ice maker which has filled ice container with water and froze which damaged ice maker and ice container. Removed and replaced ice container and new style ice maker kit. Cycled ice maker. All tests good USED 1 W11185686 (ICE CONTAINER)

Kevin M.

WHIRLPOOL DISHWASHER WDT720PADE3 newly built home unit under warranty per service bench. Customer concerned with drying performance of dishwasher. I tested dishwasher through diagnostic cycle. All tests normal. I instructed customer on tips to help improve drying performance and referred customer to use and care guide for more details. All tests good

Kevin M.

WHIRLPOOL REFRIGERATOR WRT111SFDM03 When I arrived both compartments were warm and compressor was not running. I found weak start device not allowing compressor to run. I removed and replaced start device. Compressor came on and freezer started to cool. Instructed customer to give it 24hrs to cool down. ; used 1 WPW10448874 (START-DEV)

Kevin M.

WHIRLPOOL WASHER WTW8500DC4 Unit taking a long time to fill. Water just dripping in. I found that the fill valve is not opening all the way. Bad fill valve W11165546. Removed and replaced fill valve. Tested unit. All tests good.

Kevin M.

WHIRLPOOL REFRIGERATOR WRX988SIBM01 Unit has warm temps in RC. I found RC evaporator frozen over causing airflow restriction. Thermistor reading out of range. Need to replace main control, evaporator fan and harness. Removed and replaced main control, harness and fan motor. Tested unit. All tests good

William L.

WHIRLPOOL REFRIGERATOR GX5FHDXVY010 Found freezer door rail gear & rod off unit, left FF door clicks when opened at bottom door cam, Reinstalled. Freezer door rail gears & rod, Found gaskets splitting at corners, ordered FF door gaskets & left door cams. ; ordrng 1 12699301AP (hing-bushg) and 2 W10571956 (gasket-fip)s and 1 WP12028505AP (ref dr closer cam) Replaced bushing on left FF door hinge & both fresh food door gaskets, reshaped FF door gasket, door sealing ok

William L.

KITCHENAID DISHWASHER KDTE104ESS4 Found broken closers, ordered closer kit for unit; ordrng 1 8194001 (mount,door balance) Replaced door balancer with broken strings with door balance kit, tested ok

Cruz B.

WHIRLPOOL WASHER WTW4815EW1 unit will not complete any cycles, I removed and replaced cntrl elec into unit, calibrated and tested unit in a diagnostic test mode it completed wash drain spin lock and unlocked, ck for codes found none as well no leaks. USED W11124765 (CNTRL) W10913953 (Actuator)

Cruz B.

WHIRLPOOL REFRIGERATOR WRF555SDFZ05 Installed new parts ( control, thermistor kit) 12002355 (THERMISTOR KIT) WPW10196393 (CONTROL) into unit. I then inspected the following compressor lights cooling temps doors leveling ice and water dispenser gaskets fans are all working fine