Local Reviews
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Kenneth M.
DRYER MAYTAG MEDB855DC4 Found normal wash shutting down after 5 minutes. Put wet clothes in dryer and unit was still shutting off after 5 minutes. Replaced board and fascia and tested unit. Unit is working properly. Customer approves function at this time.
Kenneth M.
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Found unit making a clicking noise while rolling in and out due to support rod clip missing. Support rod fell out so while it was rolling drawer in and out rod would hit the bin. Ordering new support clip; ordrng 1 W10852685 (clip)
Kegan N.
WASHER WHIRLPOOL MVWB835DW0 "Washer and dryer. Faulty lid lock, squealing noise in dryer, maintenance kit requires replacement."
Kegan N.
REFRIGERATOR FRIGIDAIRE LFSS2612TE "Upon arrival, customer stated refrigerator beeping, inspected unit, doors close properly, switches working properly. Customer later mentioned power has gone out a couple times due to a shorted socket in her kitchen and construction next door. Confirmed the beeping was due to power being turned off by unplugging unit, replugging, and having customer hear beeping noise."
Jim S.
WASHER WHIRLPOOL WTW4955HW0 Belt cover came off partially. Only one screw was holding the belt cover in place and as the unit was running the cover would hit the floor. Used a screw from my tool bag and installed it to the cover. Unit tested ok now. job comlete.
Jim S.
MICROWAVE WHIRLPOOL WMH31017FS0 Replaced noisy vent fan motor
Jim S.
REFRIGERATOR KITCHEN AID KUIC15PHZS0 Leakey water filter housing. Bad bin sensor. Faulty water sensor; ordrng 1 WPW10485962 (sensor) and 1 WPW10511923 (thermistor)
Jim S.
WASHER MAYTAG MVWB800VQ0
Jim S.
WASHER MAYTAG MVWB855DC3 F0E5 is an out of ballence fault code. Customer instruct on how to wash blankets and large blankets. Ran unit with a large amount and showed customer how to distribute the load
Jim S.
DRIYER GE GFDN120GD0WW Replaced belt and belt pulley. Unit tested ok, job complete.
Jim S.
REFRIGERATOR GENERAL ELECTRIC CYE22TSHDSS "Replaced board, fan, cover and condenser fan motor. Job complete."
Jim S.
DRIYER GE GTD75GCSL0WS Replaced drive belt and found that the basket was hitting the cabinet. Pushed cabinet away from the drum . Unit tested okay
Jim S.
REFRIGERATOR FRIGIDAIRE LGHB2867PF5 Installed kit sent to the customer by Electrolux, job complete.
Jesus C.
DRYER AMANA NGD4655EW2 Dropped off part per customers instructions. Job complete.
Jesus C.
WASHER MAYTAG MVWB765FW0 Removed UI panel and control board. Installed new parts and tested. Ran diagnostics and passed. Unit is now working as designed.
Jesus C.
WASHER MAYTAG MVWB835DW3 "Raised top panel and removed washplate, ring tub and basket. Tilted unit and removed gearcase and parts. Installed new part and assembled unit. Calibrated unit and ran diagnostics. Unit is now working as designed"
Jesus C.
MICROWAVE WHIRLPOOL WOC54EC7AS04 Customer states that unit giving close door error. Checked unit and found the bulb out and the right side micro switches not making good contact.; ordrng 1 W10886919 (lmp-basles) and 1 W11033422 (interlock)
Jesus C.
REFRIGERATOR KITCHENAID KBSD612ESS01
Jesus C.
REFRIGERATOR WHIRLPOOL GZ25FSRXYY7 "Pulled unit out and removed control cover, control board. Installed new worst and plugged unit back in. Unit is now working as designed. Also installed new filter for customer."
James M.
REFIRGERATOR KITCHEN AID KRFC300ESS
James M.
DISHWASHER WHIRLPOOL WDT920SADM3 "Replaced sump and drain. Tested unit and found unit to be functional at this time. No dents, dings, or blemishes on or around the unit caused by technician"
James M.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Replaced LED board and light remain flickering. Ordering new LED; ordrng 4 W11126053 (module)s
James M.
FREEZER KITCHENAID KRMF706EBS01 Replaced freezer gasket and removed ice buildup. Heated and secured gasket. Unit is functioning as intended and customer approves function at this time. Job complete.
James M.
WASHER WHIRLPOOL MVWC565FW1 Replaced drain pump and valve. Tested unit and found no evidence of leakage. Unit is functioning properly and customer approves.
James M.
DISHWASHER WHIRLPOOL WDF520PADM7 "Replaced sump and drain pump. Tested unit. Unit is now functioning as intended. No dents, dings, or blemishes on or around unit caused by tech."
James M.
WASHER WHIRLPOOL MVWC565FW Found unit with pump hose with holes in it. Ordering new hose; ordrng 1 W10802689 (hose)
James G.
OVEN KITCHEN AID JJW3830DSO2 New UI only displays half of screen
James G.
M/W OTR WHIRLPOOL WMH31017FS0 Replaced listed part due to light would not turn off Tested ok
James G.
REFRIGERATOR KITCHENAID KRFF707ESS01 Removed handles tightened mounting studs and reinstalled handlesTested ok
James G.
DISHWASHER GENERAL ELECTRIC PDT750SSF1SS
James G.
MICROWAVE KITCHENAID KCMS2055SSS2 Replaced primary door switch Tested ok
James G.
DRYER WHIRLPOOL WGD9550WW1 Replaced listed part Tested ok
James G.
REFRIGERATOR FRIGIDAIRE FFHT2032TP1 Replaced listed part due to motor not running Tested ok
James G.
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Replaced listed part and charged to 4.25oz 134aTested ok
James G.
DISHWASHER KITCHEN AID KUDM01TJBL0 Replaced listed part Tested ok
Isidore A.
WASHER WHIRLPOOL WTW5600XW0 "Found and verified washer leaking from drain motor to drain hose connection, removed hose and re-fasten hose to drain motor test washer for leaks ok at this time. Job complete."
Isidore A.
MICROWAVE KITCHENAID KBMC140HSS03
Irvin F.
WASHER AMANA NTW4516FW2 Installed parts. Calibrated unit. All operations normal.
Irvin F.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "The leak is from under the unit. Checked the valve, found small leak. Replaced the valve, all operations normal."
Irvin F.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 WRONG COLOR FOR THE DOOR. Reordered door; ordrng 1 W11104496 (DOOR FLIP STAINLESS)
Irvin F.
WASHER MAYTAG MVWC565FW1 "No error codes in the system. Ran component test, components operating. The shifter is making odd sound. Tilted back unit found oil leaking from the gearcase. Can see in the cover. The unit. Has a failing gearcase; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11035751 (gearcase)"
Irvin F.
WASHER N/A LSQ9010PW0 Agitator bolt is locked into the transmission the bolt is rusted thru causing dust. Will have to bark the agitator to remove transmission ; ordrng 1 WP21366 (nut-spaner) and 1 WP358237 (screw) and 1 WP389140 (drive block) and 1 WP3951744 (agitator)
Irvin F.
WASHER MAYTAG MVWX655DW1 "Removed power installed suspension. Calibrated unit, passed. All operations normal."
Irvin F.
WASHER MAYTAG MVWC565FW1 There is no error codes. Unit is functioning as designed.
Irvin F.
WASHER WHIRLPOOL WTW8240YW0 Removed power. Removed failed components. Replaced parts. Completed assembly. Ran test check three times no leaks. All operations normal.
Irvin F.
RANGE KITCHEN AID KDRU783VSS03
Hector Z.
OVEN WHIRLPOOL WFG515S0ES1 "Intermittent. found where oven bake doesn’t relight, neither cook top front burners; ordrng 1 W10701462 (harns-wire) and 1 W10881749 (cap-burner) and 1 WP9758078 (burnr-oven) and 1 WP9758079 (igntr-oven)"
Hector Z.
REFRIGERATOR KITCHENAID KRMF706EBS01 "Replaced freezer door, bin freezer and mullion bin. Also unclogged ff evaporator drain line. Tested ok."
Hector Z.
WASHER WHIRLPOOL WFW9600TA01
Hector Z.
WASHER WHIRLPOOL WTW7000DW1 Washer displaying an F3E1 code (Pressure system fault). Checked unit and found Pressure switch hose with multiple holes; ordrng 1 WP353244 (pressure switch hose)
Hector Z.
WASHER MAYTAG MHW6000XG2
Hector Z.
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Condensation in the air diffuser of the ff compartment, also water dripping out of right hand side return air vent; ordrng 2 482338 (adhesive)s and 1 819043 (heat-probe)"
George Y.
OVEN WHIRLPOOL MEW6527DDS
George Y.
REFIRGERATOR KITCHENAID KRFF507EBL01 Installed part tested check out ok complete . No dents or dings cause by technician.
George Y.
WASHER FRIGIDAIRE EIFLS60JIW0 Installed part tested check out ok complete. No dents or dings cause by technician.
George Y.
DRYER ELECTROLUX EFDG317TIW1 Installed idler pulley and wheels tested checking ok customer concern still has a minor rattle wen dryer spinning advise customer noise is normal. Unit is functionang as designed.
George Y.
REFRIGERATOR KITCHENAID KRFC604FSS00 Wrong ice maker was recieved reorder correct ice maker; ordrng 1 W10898228 (icemaker)
George Y.
REFRIGERATOR FRIGIDAIRE FFHB2750TS3 Found refrigerator still not making ice need to replace control board and interfaceboard ok to order part; ordrng 1 0053472 (power control board) and 1 134825400 (interface board)
George Y.
RANGE WHIRLPOOL WOD51EC0HS00
George Y.
REFIRGERATOR BOSCH B21CL81SNS/04 Installed door tested check out ok complete. No dents or dings cause by technician
George Y.
DISHWASHER KITCHEN AID KDFE104DSS2
Erick S.
DRIYER WHIRLPOOL WGD4815EW Unit has broken door switch causing unit not to power on cycle. Unit will need new switch; ordrng 1 WPW10237959 (switch-dor)
Erick S.
DISHWASHER BOSCH SHS5AVF6UC Ran through complete diagnostics inspected every component. Everything passed, need to repalce main board again and console at the same time; ordrng 1 12010648 (POWER BOARD )
Erick S.
DRIYER MAYTAG MGDB835DW "Found unt with bad idler pulley causing it tot make noise. Replaced with fielder repair. Retested it and it is no longer making noise, job complete"
Erick S.
DRYER ELECTRIC MAYTAG MVWB835DW1 Upon found unit not powering on and getting proper voltage. Repalced both control and console. Retested it and unit powers on and it passed all tests. Job complete.
Erick S.
REFRIGERATOR WHIRLPOOL WRF767SDEM0 "Upon arrival inspected unit and found very low charge in the system. Inspected for uv dye and did not find any. per Lowe’s they will contact cust for available options for replacement. Recharged system for customer to buy them time until get replacement. Job complete.
Erick S.
WASHER WHIRLPOOL WTW4816FW "Installed new parts on unit. Retested it through test cycle and it failed once again. Their is short in wiring and recommending to replace cooktop to ensure repair, ; ordrng 1 W10678685 (harns-wire) and 1 W11124783 (CONTROL)
Erick S.
REFRIGERATOR WHIRLPOOL WRS325FDAM Found coils frosted over causing poor airflow to rc, found heater not coming on.Accesed connector and found bad connector er causing failure. Repaired both connectors and secured harness to heater. Retested it and heater is now coming and defrosting ice build up. Unit is now cooling. Job complete.
Erick S.
REFIRGERATOR KITCHEN AID KRMF706ESS01 "Installed new compressor on unit. Pulled vaccum,recharged system, inspected for leaks and found none. Unit is now cooling in both sections; used 1 AF1200 (TUBE EXTENSION), and 1 R134A (5.5OZ) from stock"
Erick S.
WASHER GE GTW330ASKWW Unt is working as design with no error codes. Unit is working. Job completed
Erick S.
REFRIGERATOR WHIRLPOOL WRS315SDHM01 "Installed new parts on unit. Pulled vacuum,recharge system. Inspected for leaks and found none. Unit is now cooling in both sections with no errors; used 1 AF1200 (TUBE EXTENSION), and 1 R134A T5.0 OZ from stock"
Billy J.
DISHWASHER KITCHENAID KDTM354DSS5 Upon arrival removed lower cover and inner door is soaked I removed and replaced upper and lower spray arm and manifold per techline and unit is still leaking from door to left of the middle I removed door and ran unit and not one drop of water I then use clear door tool and everything seems to be working normal not one drop of water anywhere I ran unit for about 20 minutes and not one drop of water job complete.
Billy J.
REFRIGERATOR WHIRLPOOL WRX735SDHV00
Billy J.
MICROWAVE KITCHENAID KOCE500EBS04
Billy J.
OVEN WHIRLPOOL WFG320M0BS3
Billy J.
DISHWASHER KITCHENAID KUDS30IXBL1 Upon arrival removed and replaced all parts listed let unit run for about 15 min no leaks dings or scratches at this time, job complete.
Billy J.
DRYER MAYTAG MGD6000XR
Billy J.
REFIRGERATOR KITCHENAID KRFC302ESS00 Part not ordered right door gasket ripped ordering ; ordrng 1 W10443241 (gasket-fip)
Billy J.
DRYER MAYTAG MGDC465HW Upon arrival cx states unit is not drying tested unit and found vent completely restricted instructed cx to get vent cleaned and not operate machine until it’s cleaned.
Billy J.
DISHWASHER MAYTAG MDB7749AWM2 Upon arrival cx stated unit is not operating and not cleaning dishes motor is turning on but unit is not filling with water I uninstalled valve and checked voltage and have 120v at valve everytime I hit started unit unit has bad valve removed and replaced valve retested job complete
Andrew P.
FREEZER KITCHENAID KFIS29BBMS00 Found leak at dryer. Removed and replaced dryer. Pulled vacuum and vacuum held. Recharged unit with 5.5 ounces of R 1 34A. Checked pressures OK unit is cooling fine. Job completed.
Andrew P.
REFIRGERATOR KITCHENAID KRFC704FPS00 Installed new Orion board on refrigerator. Unit powered up and compressor started to run. Condensing line started to get hot. All fans were running unit is starting to cool. Job completed
Andrew P.
REFRIGERATOR WHIRLPOOL WRS571CIDM02 Customer stated that unit was cooling fine when I arrived. Checked freezer and refrigerator temperature. Freezer temperature was at 1° and fridge raider temperature was at 31°. Inform customer that unit was cooling properly and all fans and everything was working fine. Customer stated that unit was working fine for last several weeks no issues fridge. Customer stated that after diffuser and thermistors were replaced and it started to cool fine and has been working. Unit is functioning normally fine. Job completed.
Andrew P.
FREEZER KITCHENAID KFIS29BBMS00 Found leak at dryer. Removed and replaced dryer. Pulled vacuum and vacuum held. Recharged unit with 5.5 ounces of R 1 34A. Checked pressures OK unit is cooling fine. Job completed.
Aaron B.
WASHER WHIRLPOOL WTW8500DC0 "Unit wash plate was stripped replaced tested operations unit not spinning needs gearcase clutch and main board ordered parts; ordrng 1 W10754448 (clutch), 1 W10812418 (cntrl-elec)"
Aaron B.
WASHER MAYTAG MVWB835DW3 Unit has a bad lock mechanism not locking main board not making the lock move ordered main board and lock ordered parts F5 e2. F5 e1. F2 e1; ordrng 1 W10810403 (lid lock assembly) and 1 W11170706 (MAIN BOARD)
Aaron B.
REFRIGERATOR KITCHENAID KBFN506ESS00 "Unit icemaker shut off bar flag fell off , Replaced the icemaker flag and tested unit operating normal at this time"
Aaron B.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Checked operations unit ice bin was jammed pulled bin out checked a clump of ice was jammed in the auger forks , cleared out tested operations unit works as designed now advised unit needs to have cubes go through often to clear out the crushed that can get stuck in the auger forks and can refuse and clump , operations normal now"
Aaron B.
DRYER MAYTAG MGDB835DW4 "Replaced the gas coils and radiant sensor, tested operations normal now"
Aaron B.
WASHER MAYTAG MHW7000XG2 Replace the main board pressure switch and pressure switch hose harness checked operations unit is working as designed. job complete
William L.
WASHER WHIRLPOOL WTW5000DW2 "found voltage at control brd, unit has no control brd functions, ordered main controler; ordrng 1 W10838613 (lid lock assembly) and 1 W11116590 (cntrl-elec)"
William L.
DISHWASHER JENN-AIR JDB8200AWS1 "Cleaned out hose from airgap to garbage disposal, tested drain function, tested ok"
William L.
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "found unit not plugged in, ran test 1&2 displays 59 instructed cx to plug in unit & run.
William L.
REFRIGERATOR WHIRLPOOL WRF757SDEH01 "Replaced defrost thermistor, check thermister function, tested ok"
William L.
RANGE WHIRLPOOL JDR8895AAB "found no clean function, ordered main control brd.when clean button is pressed it double beeps. only.; ordrng 1 WP5701M796-60 (clockswit)"
William L.
WASHER WHIRLPOOL MVWB835DW4 "found keypad not responding intermitently. ordered console; ordrng 1 W11112656 (console)"
William L.
MICROWAVE KITCHEN AID KMHC319ESS "found no heating functions, ordered mag, diode, thermister & cap for unit.; ordrng 1 W10561770 (capactr-mg) and 1 W10591803 (thrmst-fix) and 1 W10818686 (magnetron) and 1 W11256462 (diode)"
Tyler F.
DRIYER MAYTAG MGDB725BW0 Customer stated that the dryer is taking too long to dry and door is not latching. Ordering strike and gas coils in stock.; ordrng 1 279834 (2 coil gas valve set) and 1 WPW10111905 (catch)
Tyler F.
REFRIGERATOR KITCHENAID KSSC42QVS01 Customer stated that the water and ice dispenser buttons are hard to push. Ordering dispenser pads not in stock.; ordrng 1 WPW10260622 (cover-frnt)
Tyler F.
DRYER MAYTAG MGDC215EW2 Customer stated that the dryer will not turn on. Found open thermal fuse. Removed and replaced thermal fuse. Tested all works good at this time.; used 1 WP3392519 (THERMAL FUSE) from stock
Tyler F.
WASHER MAYTAG MVWX655DW1 Customer said since the last time I came out the unit has stopped making the noise. Calibrated and tested all works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL WRS588FIHV Customer stated that the water filter is not working. Tested found filter is defective. Customer to replace filter all works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL KRFF707ESS01 Customer stated that the unit has frost on the back under ice maker and frost in the freezer. Removed and replaced adaptor kit tested all works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 Customer stated that the ice maker stopped making ice. Ordering ice maker in stock.; ordrng 1 WPW10300022 (icemaker)
Tyler F.
WASHER MAYTAG MVWB835DW3 "Customer stated that the unit made a noise and they paused it and left the lid open. Tub looked like it had fallen and then water drained out on its own. Found error code for water hazard which was from the, leaving the lid open with water in it. Instructed customer on how tub moved up and down with water. Cycle tested and reset. All works good at this time."
Tyler F.
WASHER MAYTAG MHW8200FW0 Customer stated that the unit shakes when spinning. Found mounting hardware still installed. Fixed and tested door lock not working ordering door lock.; ordrng 1 WPW10443885 (door lock)
Tyler F.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Customer stated unit is still getting frost inside. Techie replace door seal reseal cabinet. Ordering gasket.; ordrng 1 W10407216 (gasket-fip)
Raymond D.
DRYER WHIRLPOOL WGD4800XQ1 "Upon arrival cx states unit is heating properly and smells gas when runnng. Tested and found leak in regulator, unit also has siezed rollers. Need dryer repair kit and gas burner. ; ordrng 1 4392065 (dryer repair kit), 1 W10823508 (burner-gas)"
Raymond D.
REFRIGERATOR KITCHENAID KRFC300EWH01 Replaced harness and tested unit. Unit functions as designed.
Raymond D.
OVEN WHIRLPOOL GBD307PDB6
Raymond D.
OVEN IKEA IBS550DS01 "Replaced panel and latch, tested unit. Unit functions as designed."
Raymond D.
WASHER WHIRLPOOL WTW8500DC1 "Replaced her case, spammer nut, and washplate. Tested unit. Unit functions as designed."
Raymond D.
RANGE JENN-AIR JXDR7361VS "Upon arrival cx stated unit won’t turn on or operate. Tested and found power at board but no power coming from board"
Raymond D.
DRYER MAYTAG MGDC215EW0 "Upon arrival cx stated unit not heating and making noise while in use tested and found siezed rollers. Also found thermal fuse open. Bypassed fuse and tested, gas coils short cycling. Needs gas coils thermal fuse and repair kit.; ordrng 1 4392065 (dryer repair kit) and 1 WP3392519 (fuse-thrml) and 1 WPW10328463 (coil-valve)"
Raymond D.
REFIRGERATOR MAYTAG MRT118FFFM00 "Upon arrival cx stated unit not cooling. Inspected and found partial frost pattern, pulled unit had due dryer installed, found leak coming from valve core being loose. Also found start device burned. Put unit in vacuum and unit held vacuum. Charged with 4.20oz of r134. Tested and had good heat transfer full frost pattern."
Patrick C.
WASHER WHIRLPOOL WFW5090GW Console didn’t come with control as illustration showed need to order control ; ordrng 1 W11046208 (cntrl-elec)
Patrick C.
WASHER ADMIRAL ATW4675YQ Found oil leak and gear case grinds when spinning by hand. Also the suspension is bad it bounces. Needs new parts ; ordrng 1 W11255272 (GEAR CASE)
Patrick C.
REFRIGERATOR WHIRLPOOL KRFC704FPS00 Removed and replaced cover and put into a test mode to change defrost to 8 hr. Tested unit. All ops checked good
Patrick C.
REFRIGERATOR WHIRLPOOL WRB322DMBM "Customer having issues with the unit making a weird noise that is intermittent. Checked out and seems to happen when compressor and fan kick on. Noise sounds like something hitting fan. Found piece of packing tape stuck in fan blades, causing noise. Removed and tested unit. All ops checked good."
Patrick C.
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 Found the unit not freezing the ice cream. Checked the unit out in test mode. All lads seem to be working fine. No errors at the end of the test either. May be a relay sticking or thermistors not communicating with the control and shutting off too soon ; ordrng 1 W10911770 (HARNESS ) and 1 WPW10197428 (start relay) and 1 WPW10350564 (capacitor) and 1 WPW10384183 (thermistor)
Patrick C.
WASHER AMANA NTW4516FW1 Found the unit making a grinding noise. The stat popped right out of the gear case. Removed and replaced replaced gear case. Tested unit. All ops checked good
Patrick C.
WASHER MAYTAG MVWC425BW1 Removed and replaced actuator and gear case. Tested unit. All ops checked good
Michael M.
WASHER WHIRLPOOL WTW8500DC1
Michael M.
FREEZER WHIRLPOOL WRT318FZDM02
Michael M.
WASHER WHIRLPOOL WTW8500DC3 Cx states unit leaves white residue on clothing.F2E1-stuck UI button.Found wash plate bolt had come loose and was not installed.Used blue locative and reinstalled impeller. Ran through service with no issues. Instructed cx on proper loading of laundry. Unit operates as intended job complete. Cx now understands how product works.
Michael M.
REFRIGERATOR WHIRLPOOL JS42PPDUDE01 Removed and replaced ice maker assembly mold. Unit harvested and filled. Advised wait 24 hrs for ice production. Job complete.
Michael M.
REFRIGERATOR KITCHENAID KRFC704FBS00
Michael M.
COMPACTOR KITCHENAID KUCS03FTSS3
Michael M.
DRYER MAYTAG MGDB765FW0 Cx states unit will not start.Unit lights up but will only beep twice when start button is pressed. Belt is good. Found broken door switch WP3406107; ordrng 1 WP3406107 (switch-dor)
Michael M.
DISHWASHER KITCHENAID KUDC10FXSS5 Cx states unit has intermittent leak.Tech removed lower toe panel. Ran unit through fill rinse and drain and no leak from unit. Instructed cx on how to place utensils as to not stop spray arm and causing leak. Unit ops as designed with no issues. Job complete
Kenneth M.
FREEZER WHIRLPOOL KRFF507ESS01 Found unit with bad lights. Lights are dim and not working properly. Replace LED light board and tested and found there to be 2 LED lights out. Ordering new modules; ordrng 1 W11205082 (MODULE) and 1 W11205083 (MODULE)
Michael M.
DISHWASHER JENN-AIR JDB8700AWP3 "Cx states unit will not start.Tech found control lock “on” Turned control off and ran not through rapid advance, passed with no issues. No faults stored.Unit operates as intended. Instructed cx on control button and operations. Job complete"
Kenneth M.
WASHER WHIRLPOOL WTW5000DW2 Found unit not draining water so it would not allow unit to continue through with cycle. Would sit there with a loud buzzing noise. Replaced drain pump due to fault in pump and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Fond unit not dispensing water. Hit the water dispenser and no water flow. Replaced water valve and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Installed motor and ice bin and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
DISHWASHER WHIRLPOOL WDF130PAHW Installed control board and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
REFRIGERATOR MAYTAG MFX2876DRM02 Found unit frosting st the back of adapter. Ordering new add a fan adapter and Valero seal. Ordering clip for freezer bin support rod. Clip is missing not allowing support rod stay intact. Also ordering new gallon bin; ordrng 1 W10852685 (clip) and 1 W10860198 (bin-cntlvr) and 1 W10864518 (adapter)
Kenneth M.
REFRIGERATOR FRIGIDAIRE FFTR2021TW0 Installed all compressor drier. Start device and capacitor and tested unit. Recharged with 4.75 OZ of R134A and pulled vacuum. Unit held vavcum. No leaks found. Customer approves function at this time.
Kenneth M.
DISHWASHER FRIGIDAIRE FFBD2406NB7B Found unit not working properly. Will start unit. And unit will not fill with water. Ordering control board. Did not send proper voltage to water valve. Unplugged unit and plugged in unit again and got unit to work but was trickling in water. Replacing water valve; ordrng 1 5304502611 (board) and 1 807047901 (valve)
Kenneth M.
WASHER WHIRLPOOL LSB6000PQ2 Found unit with multiple issues. Gearcase sounds like a jet plan taking off. Needs gearcase. Also will need a new drive block. Drive block is stripped. Ordering clutch and brake cause those are wearing and need to be replaced with transmissions. When unit try’s to stop unit makes a loud banging noise till unit to a stop; ordrng 1 WP389140 (drive block)
Kenneth M.
DRYER WHIRLPOOL WED5000DW2 Found unit with no heat. Replaced element and thermal cutoff and tested unit. Unit is now working properly. Customer approves function at this time.
Kegan N.
WASHER MAYTAG MVWB835DW "Upon arrival, entered test cycle, cold water valve not filling, confirmed necessary water and pressure at valve. Ordering water inlet valve ; ordrng 1 W11165546 (WATER INLET VALVE )"
Kenneth M.
REFRIGERATOR FRIGIDAIRE LFHB2741PFBA Installed fan gasket kit and Eva motor. Tested unit. Unit is working properly. Customer approves function at this time.
Jim S.
REFRIGERATOR KITCHENAID KRFF707ESS01 Frost build up on the fresh side evaporator. Dispenser door is collapsing on the liner. Water is hammering as its being dispensed; ordrng 1 LW10577009 (dor-fip) and 1 W10786952 (valve) and 1 W10786952 (valve) and 1 W10860238 (air-tower) and 1 W11033168 (harns-wire) and 1 W11211387 (COVER)
Jim S.
WASHER WHIRLPOOL MVWB835DW3 F9E2 long drain. Drain pump tested ok.Replaced noisy transmission. Unit tested ok
Jim S.
MICROWAVE WHIRLPOOL WMH76719CH3 No display.Replaced doo. Nit test ok now.
Jim S.
RANGE FRIGIDAIRE FPGH3077RFE Replaced all electronic parts for the heating and cooling fan motor for the noise
Jim S.
COOKTOP KITCHENAID KCGS956ESS02 Burner is not working properly. Found a service pointer on service matters. I spread it out the burner. Unit tested OK
Jim S.
DISHWASHER BOSCH SHXM98W75N/01 Replaced power cord. Recommend that the customer uses a different primary cord. 12 gauge
Jim S.
DRIYER GE GTD33GASK0WW Replaced thermostat. Unit tested ok
Jim S.
REFRIGERATOR WHIRLPOOL WRS571CIHV00 Bad damper and open heater in door pocket; ordrng 1 LW11089000 (DOOR) and 1 W11164593 (DAMPER)
Jesus C.
OVEN KITCHENAID KFGS530ESS2 Customer states that unit is giving error code. Checked unit has found error code over sensor shorted. Pulled unit out half way that’s as far as it comes out due to short gas line. Climbed over the counter and disconnected unit. Removed back cover and replaced oven sensor. Assembled unit and inspected gas line for leaks by placing soapy water on it. Assembled unit and error codes came back on display. Ordering control board. F3-E0. Oven sensor open or shorted; ordrng 1 W11088879 (cntrl-elec)
Jesus C.
WASHER WHIRLPOOL WTW8540BW0
Jesus C.
REFRIGERATOR KITCHENAID KRSF505EWH01 "Customer states that unit door not closing properly. Checked unit and found the right side door bin hitting on crisper drawer,not allowing full closure. Removed bin and placed higher. Unit is now working as design."
Jesus C.
OVEN WHIRLPOOL WFG320M0BS0
Jesus C.
DRYER MAYTAG MGDC215EW2 Customer states that unit is not heating. Checked unit and ran unit. Found the ignitor not glowing. Raised top panel and remove front panel. Removed drum and ignitor. Installed new ignitor and assembled unit. Unit is now working as design.; used 1 279311 (IGNITOR KIT & BRACKE) from stock
Jesus C.
FREEZER WHIRLPOOL WRF560SMYW05 Customer states that unit light is out. Checked unit and found the light hanging. Reattached light housing and tested. Unit is working as design.
Jesus C.
DRYER MAYTAG MGDB835DW4 Customer states that unit makes a noise while turning. Inspected unit and heard noise while tumbling. Unplugged unit and raised top panel. Removed front panel and lint duct assembly. Found a sock stuck on blower wheel. Removed sock and assembled unit. Tested and unit is now working as design.
James G.
WASHER WHIRLPOOL WTW4816FW2 Reinstalled left rear suspension rodTested ok
James G.
REFRIGERATOR WHIRLPOOL WRT311FZDM00 Replaced listed parts due to no fan operation Tested ok
James G.
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 "Customer says cubes sticking together, removed ice clumps that appears to be older ice and retested Tested ok"
James G.
FREEZER IKEA IX7DDEXGZ000
James G.
DISHWASHER KITCHENAID KDTE104DSS1 Removed glass from drain pump and cleared hoseTested ok
James G.
OVEN WHIRLPOOL WFG540H0ES1 Handle fell off ; ordrng 4 WPW10317886 (screw)s and 2 WPW10410341 (spacer)s and 1 WPW10618239 (hndle-door)
James G.
WASHER WHIRLPOOL WTW4816FW2 Replaced listed parts due to motor fault codes and no motor functions Tested ok
James G.
REFIRGERATOR GE PFD28KBLFTS "Board functions erratic, some functions not working at all; ordrng 1 WR17X28508 (TRAY) and 1 WR17X28511 (PAD) and 1 WR55X30487 (BOARD)"
James G.
OVEN WHIRLPOOL WCG51US0DS00
James G.
RANGE - ELECTRIC WHIRLPOOL WFC150M0EW0 Replaced listed parts Tested ok
Irvin F.
DISHWASHER KITCHEN AID KDTE104ESS1 "CX says the washer is not putting water into the unit. Checked error codes found one code, 7/1- no heat error. Ran the diagnostic cycle. The diverted motor is not finding home position. The unit had a failed main control. ; ordrng 1 W10854225 (cntrl-elec)"
James G.
MICROWAVE WHIRLPOOL WMH53520CS6 Due to abnormal installation had to uninstall unit to replace switches and holdersReinstalled and tested ok
Irvin F.
DISHWASHER WHIRLPOOL KDTE334GPS0 "CX says the DW is not cleaning dishes properly. The unit has no error codes. Found the upper wash arm fell off. Installed replacement. Test, passed. All ops normal. Wash arm moves properly. ; used 1 WPW10327455 (WASH ARM UPPER) from stock"
Irvin F.
DRYER ELECTRIC WHIRLPOOL WTW8900BC0 "Removed power. Replaced dispensers, and suspension. Completely assembled unit. Powered, and ran diagnostic cycle, passed. No leaks all ops normal."
Irvin F.
FREEZER WHIRLPOOL WRT311FZDW01 The fridge is freezing in the evap area. Frost pattern is excessive. The control is not shutting down for defrost. The heater checks good. Replacing components. ; ordrng 1 W10614946 (harns-wire) and 1 W11039790 (cntrl-elec)
Irvin F.
REFRIGERATOR WHIRLPOOL WRT519SZDW02 "CX has unit in a garage. The unit is condensation around the doors exterior. The placement of the unit is possible cause for call. Being in a colder area then t(e house could cause these issues. CX INSTRUCT TO MOVE THE FRIDGE INSIDE, OR AT LEATS TO A PLACE FARTHER FROM GARAGE DOOR. UNIT IS FULLY OPERATIONAL."
Irvin F.
WASHER WHIRLPOOL WFW9200SQ02 CX says the washer is leaking. The inlet valve showing signs of leak. Ordering the valve. ; ordrng 1 WP8182862 (valve)
Irvin F.
DISHWASHER WHIRLPOOL KUDS25SHBL1 "The control panel will not attach, needs replacement cover. The insert now will not hold inplace. ; ordrng 1 W10757838 (cntrl-elec)"
Irvin F.
COOKTOP JENN-AIR JED4536WB02 "The unit is not responsive. Installed app man brdd. Test failed. Touch control is the issue, also; ordrng 1 W10190399 (cntrl-tch)"
Irvin F.
WASHER WHIRLPOOL WTW5000DW2 "F0/E5-OFF BALANCE F0/E2-SUDZ THE CX says the washer is not spinning. 2 errors listed above. Cleared codes and tested the units components. All components passed. Unit is spinning properly. CX INSTRUCT ON LOADING. ALSO THE DRAIN HOSE WAS LITTLE TO FAR, CORRECTED."
Irvin F.
DRYER WHIRLPOOL WED4616FW0 "The unit is dead, found a failed thermal fuse. Replaced all ops normal."
Hector Z.
WASHER WHIRLPOOL WFW9290FC0 "Washer not dispensing fabric softener. Checked unit and found stuck cam actuator. Removed minerals buildup, and ran a quick diagnostic test. Tested ok."
Hector Z.
WASHER MAYTAG MVWC416FW0 Washer has a broken agitator. Replaced agitator. Tested ok.
Hector Z.
DRYER MAYTAG MGDB765FW0 Dryer taking too long to dry. Checked unit and found restricted air vent. Adjusted and tested ok.
Hector Z.
DRYER MAYTAG MEDB765FW0
Hector Z.
DRYER WHIRLPOOL MGDX655DW2 Dryer not heating. Checked unit and found open thermal fuse. Replaced fuse. Tested ok. Advised customer to clean the vent.
Hector Z.
DRYER WHIRLPOOL WGD72HEDW1 "Dryer not running. Checked unit and found short on the main computer board; ordrng 1 W10849080 (cntrl-elec)"
Hector Z.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced motor wash and sump assembly. Now control is not working; ordrng 1 W11028325 (USER INTERFACE) and 1 W11305308 (CONTROL ELECTRONIC)
George Y.
MICROWAVE KITCHENAID KMBS104ESS02 Found microwave not running Light functioning at times display intermently not responding. Need to replace control boards and display ok to order part.; ordrng 1 W10891907 (cntrl-elec) and 1 W10891908 (cntrl-elec) and 1 W11100100 (cntrl-elec)
George Y.
OVEN WHIRLPOOL KSGG700EBS1 "Found oven door not sealing properly, removed and replaced hinges, reposition door retested check out ok complete. No dents or dings cause by tech."
George Y.
WASHER WHIRLPOOL WTW5810BW0 Found washer not functioning No errors clear out suds retested complete cycle complete no dents or dings cause by tech.
George Y.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Found refrigerator getting cold found door not align reposition retested check out ok gasket setting ok complete. No dents or dings cause by tech.
George Y.
OVEN WHIRLPOOL WGG555S0BS01 Replaced parts tested still not getting hot found bad defected igniter need to reorder ok.; ordrng 1 WPW10324738 (igntr-oven)
George Y.
RANGE KITCHENAID KSGG700ESS1 Found oven working ok customer concern about stains in unit. Pulled cover remove stain Checking ok self cleaning ok complete. No dents or dings cause by tech.
George Y.
WASHER MAYTAG MVWC565FW1 Found washer working ok customer concern of amount of water in unit customer instructed best features of washer for performance complete. No dents or dings cause by tech.
George Y.
OVEN KITCHENAID KEBS247DWH10 Ok to order others hinge; ordrng 1 WP4455723 (hinge-recv)
George Y.
WASHER WHIRLPOOL WTW7000DW3 Found washer not washing found suds in unit remove retested quick wash completed cycle tested ok.
George Y.
WASHER WHIRLPOOL WTW8040DW4 Installed new drain pump tested check out ok complete. No dents or dings cause by tech.
Erick S.
DRYER MAYTAG MGDC215EW Cycled unit and found unit with shorted thermal fuse causing it not heat. Replaced fuse. Retested it and it passed all tests with no errors. Job complete ; used 1 WP3392519 (THERMAL FUSE) from stock
Erick S.
WASHER MAYTAG MVWX655DW "Cycled unit and found unit with overloaded error code. Found tub suspension misaligned causing error. Reinstalled and secured suspensions with tub, basket it's not secured . Retested it through diagnostics test and it passed all tests with no errors, job complete"
Erick S.
REFRIGERATOR FRIGIDAIRE LGHB2867PF3 "Found ice maker over filling causing build up of ice. Found bad water valve causing fault, replaced valve. Retested it and it passed all tests with no leaks. Job complete"
Erick S.
WASHER WHIRLPOOL WTW4816FW "Unit has shorted capacitor causing failure. Alps found bad winding on motor. Both will need to be replaced,; ordrng 1 W10885487 (motor-drve) and 1 W11158830 (CAPACITOR )"